ENABLING RICH VIDEO COLLABORATION IN EVERY MEETING - Huddle Rooms and Open Spaces are becoming video-enabled. Are you Ready? - Zoom
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DIGITAL TR ANSFORMATION ENABLING RICH VIDEO COLLABORATION IN EVERY MEETING Huddle Rooms and Open Spaces are becoming video-enabled. Are you Ready? A Frost & Sullivan Market Insight Sponsored by Zoom The contents of these pages are copyright © Frost & Sullivan. All rights reserved. digitaltransformation.frost.com
ENABLING RICH VIDEO COLLABORATION IN EVERY MEETING
DIGITAL DISRUPTION IS UPON US
Connected workplace drives newer ways to work
Forward-thinking CIOs are fully leveraging the power of
rich collaboration to radically improve the performance of
their businesses. Audio, video, web conferencing; messaging;
and content sharing are converging into single-source
T WEET
collaboration solutions providing users more choice in THIS
communication modalities.
Your business can benefit from:
IMPROVED BUSINESS PERFORMANCE —Enhance user
productivity; improve time to market and customer service
NEXT GENERATION SOFTWARE AND CLOUD —
Reduce burden on resource-constrained IT, increase agility
and support for changing business requirements
FLEXIBLE DEPLOYMENT AND CONSUMPTION —
Scalable consumption; get seamless software updates and
superior technology
ENGAGED USERS —Increase engagement; rich video and
web collaboration is strongly correlated to better user
engagement in meetings
LOWER RISKS AND COSTS —Lower operational costs;
get immediate access to leading-edge functionality and
elastic scalability
2
ENABLING RICH VIDEO COLLABORATION IN EVERY MEETING
USER EXPECTATIONS
ARE CHANGING
Technology adoption and expectations in the
workplace have evolved
Users are in the drivers seat. Business leaders are taking The Modern Workplace By 2021
cues from consumer applications to update how users
communicate in more connected, digitized workplaces. The
Usage of collaboration
influx of mobile devices and apps in the workplace has led tools will triple T WEET
to an irreversible Bring Your Own Device (BYOD) trend. THIS
Fortified with communication apps, users want to bring their
choice of meeting and collaboration anywhere any time. 5 connected devices
for every user
Cloud is a key enabler changing the way technology is of workers will access
delivered—the conversation is shifting to agile apps and 35% office networks remotely
continuous delivery that is based on constant innovation.
Advanced collaboration tools, such as video conferencing
and Web-based content sharing, meet the needs of today’s
82% ofwillnetwork traffic
be video
digital users and enhance business through more effective
communications.
Source: Frost & Sullivan; Cisco VNI Global IP Traffic Forecast, 2016–2021
AI, cloud computing, analytics, mobile,
social business, virtual team spaces,
and video are REDEFINING THE
MODERN WORKPLACE
3
ENABLING RICH VIDEO COLLABORATION IN EVERY MEETING
BETTER BUSINESS WITH
VIDEO CONFERENCING
A confluence of market and technology trends is
driving a new wave of video conferencing adoption
Yesterday’s voice communication does not meet today’s
user expectations; it is less engaging, less effective, and
relegates remote attendees to second-class status.
ADOPTION IS BOOMING
More than 96% of meeting rooms currently are only by 2020
equipped with traditional projectors or displays and audio Cloud video conferencing
communications. Today’s distributed, virtual, global, and is forecast to grow at a whopping
34.1%
mobile users want more.
To support shifting requirements, businesses are CAGR
implementing cloud video conferencing services that T WEET
THIS
support on-demand capacity, a range of endpoints and
spaces, predictable monthly billing, and opportunities for
integration and customization. MORE AFFORDABLE
In a recent survey, C-level decision makers responded by 2020
that video conferencing Video conferencing prices
Makes meetings more effective 88.1% are forecast to decline by
Shrinks meeting times 84.1% 9.8% per seat
Reduces product development time 79.5% Source: Frost & Sullivan
Directly improves revenue 74.8%
4
ENABLING RICH VIDEO COLLABORATION IN EVERY MEETING
REDEFINE THE MODERN
WORKPLACE
How and where users meet is changing—
huddle rooms and open spaces are becoming
hotbeds for collaboration
• Meetings today are short, frequent, spontaneous,
and less structured. Users want to walk into any PAST FUTURE
room any time, and start a video meeting at the
click of a button from any device.
• Huddle rooms are small work/conference areas
accommodating up to four to six people—a space Executive offices and Huddle Rooms and
for ad hoc and agile collaboration characterizing Small Meeting Spaces Open Spaces
today’s digital workplace.
• It is estimated that globally there are 30 to 40
million huddle rooms and less than 2% of those
are currently video‑enabled.
• Currently standing at less than 5% of all video
meetings, huddle room meetings will grow Dedicated Dedicated
Conference Rooms Conference Rooms
exponentially to represent 67% of all video T WEET
conferencing by 2021. THIS Source: Frost & Sullivan
• The ratio of people to meeting space used to be
75 to one; now it’s 10 to one and in the future it
will be 5 to one. Source: Herman Miller, Inc.
5
ENABLING RICH VIDEO COLLABORATION IN EVERY MEETING
SOLUTION SPOTLIGHT: ZOOM
Zoom unifies cloud video conferencing,
online meetings, group messaging, and One Consistent Enterprise Experience.
a software-based conference room
solution into one platform
A single platform supporting multimedia
online meetings, marketing and training Meetings Video Webinar Zoom Rooms Business IM H.323/SIP Connector Zoom For Developers
webinars, business chat/instant messaging and Online Meeting, Training &
Technical Support
Marketing Events & Town
Hall Meetings
Build Collaboration-
Enabled Conference Rooms
Cross-Platform Messaging
& File Sharing
Bring H.323/SIP Video
Systems to the Cloud
Empower Your Apps With
Video & Screen Sharing
presence, file sharing, and integration with
third-party platforms.
Consistent user experience across all meeting
spaces—whether desktops, executive
offices, open spaces, huddle rooms, or large
conference rooms.
20 Billion +
meeting minutes
Administrators benefit as well from a familiar
look and feel across applications and from
single provider support for a multi-functional
platform.
650,000 +
ZOOM’S MISSION
business customers
Make video and web
conferencing frictionless T WEET
THIS
6
ENABLING RICH VIDEO COLLABORATION IN EVERY MEETING
WHAT ARE
ZOOM ROOMS?
Turn any space into a video-enabled
meeting room T WEET
THIS
SOFTWARE-BASED all-in-one
conference room solution
HIGH quality video, audio and web
conferencing for any sized room
START meetings instantly with one-
touch & voice controls
WIRELESS screen sharing
RUNS on Mac or PC with tablet
controller and flexible camera and
speaker options
COMPATIBLE with interactive touch
displays for powerful brainstorming
SIMPLICITY and ease-of-use
EXCEPTIONAL affordability
7
ENABLING RICH VIDEO COLLABORATION IN EVERY MEETING
WHAT CUSTOMERS ARE SAYING
ZOOM KNOCKED IT OUT OF THE PARK for us.
Whether its ten people in a meeting or five hundred, it’s
the exact same experience with the same quality.
—Mark Schooley, IT Director, Box
WE’VE SAVED MILLIONS on our new corporate
campus by using off-the-shelf hardware for the
conference rooms with Zoom Rooms. It would have
been three to four times the cost with traditional
conference room systems. Zoom Rooms GIVES US
MORE FUNCTIONALITY.
—Dennis Vallone, Application Manager, BAYADA
We use Zoom Rooms for all our conferencing. It has
INCREASED OUR PRODUCTIVITY exponentially.
—Tom Keiser, CIO, Zendesk
8
ENABLING RICH VIDEO COLLABORATION IN EVERY MEETING
TAKE ACTION
Implement effective video collaboration by taking a
holistic view across your organization
Top imperatives when selecting a huddle room solution: Simple Instant
SIMPLE
• Easy product design and usability
• Sticky user experience
INSTANT
• One-touch to join or start a meeting
• Direct wireless content sharing Flexible Effective Video Cost
FLEXIBLE Collaboration is Effective
• BYOD (Bring Your Own Device)
• Compatible with existing displays and peripherals
• Scales easily as business needs change
COST EFFECTIVE
Consistent
• Low costs: extends rich video and content sharing to
all rooms
• Leverages existing hardware investments
CONSISTENT
• Uniform UI and software across all meetings and workspaces
For more information, visit
• Unified management: Consistent policies, operations
and tools
https://www.zoom.us
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