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J O I N T H E B AY ' S B U S I N E S S C O N V E R S AT I O N

www.nmbbusinesschamber.co.za
E D I T I O N T WO 2 0 1 8

                                                   S T I M U L AT I N G P R O G R E S S :

                    E N T E R P R I S E D E V E LO P M E N T
                      AND ENTREPRENEURSHIP

Feature Story » Page 10 - 11                                                                  Cover Story » Page 40 - 41
Holding the flag high in Germany. A group                                                     Dimension Data has been leading the digital
of Mandela Bay Business Chamber member                                                        transformation drive through their dynamic and
companies are off to Germany later this year. It                                              customised solutions across the Eastern Cape, a
is the first time the Business Chamber, through                                               province well known for its automotive industry,
its SME Task Team, and the local office of the                                                among other sectors.
Department of Trade and Industry, have partnered
on an Outward Selling Mission to Germany, to be
led by NMBBC President, Thomas Schaefer.
ENTERPRISE DEVELOPMENT AND ENTREPRENEURSHIP - cloudfront.net
CCBSA’s Youth                                                                                                                                                                                                                 Beverages
                                                                                                                                                                                                                              Beverages
                                                                                                                                                                                                                              South
                                                                                                                                                                                                                              South Africa
                                                                                                                                                                                                                                    Africa

Empowerment
Programme impact felt
                                                                                                                           Speaking
                                                                                                                           Speaking atat the
                                                                                                                                          the graduation
                                                                                                                                              graduation ceremony
                                                                                                                                                           ceremony on on 25
                                                                                                                                                                           25 June
                                                                                                                                                                               June 2018,
                                                                                                                                                                                    2018, CCBSA
                                                                                                                                                                                            CCBSA MD MD Velaphi
                                                                                                                                                                                                         Velaphi Ratshefola
                                                                                                                                                                                                                    Ratshefola said
                                                                                                                                                                                                                                  said ““ Our
                                                                                                                                                                                                                                            Our
                                                                                                                           president,
                                                                                                                           president, Mr
                                                                                                                                       Mr Cyril
                                                                                                                                            Cyril Ramaphosa,
                                                                                                                                                  Ramaphosa, hashas placed
                                                                                                                                                                    placed youth
                                                                                                                                                                              youth unemployment
                                                                                                                                                                                    unemployment crisiscrisis at
                                                                                                                                                                                                              at the
                                                                                                                                                                                                                  the top
                                                                                                                                                                                                                       top of
                                                                                                                                                                                                                           of the
                                                                                                                                                                                                                               the list
                                                                                                                                                                                                                                    list of
                                                                                                                                                                                                                                         of issues
                                                                                                                                                                                                                                             issues that
                                                                                                                                                                                                                                                     that
                                                                                                                           we
                                                                                                                           we as
                                                                                                                               as aa nation
                                                                                                                                     nation must
                                                                                                                                             must address.
                                                                                                                                                    address. Therefore,
                                                                                                                                                              Therefore, CCBSA
                                                                                                                                                                           CCBSA would
                                                                                                                                                                                  would like
                                                                                                                                                                                          like to
                                                                                                                                                                                                to be
                                                                                                                                                                                                   be part
                                                                                                                                                                                                      part of
                                                                                                                                                                                                            of the
                                                                                                                                                                                                                the solution.
                                                                                                                                                                                                                    solution. II want
                                                                                                                                                                                                                                 want to  to see
                                                                                                                                                                                                                                              see these
                                                                                                                                                                                                                                                   these
                                                                                                                           young
                                                                                                                           young entrepreneurs
                                                                                                                                   entrepreneurs being
                                                                                                                                                    being included
                                                                                                                                                           included in
                                                                                                                                                                     in the
                                                                                                                                                                         the economic
                                                                                                                                                                             economic growth”
                                                                                                                                                                                       growth” ..

in the Eastern Cape                                                                                                        “We
                                                                                                                            “We applaud
                                                                                                                                applaud his

                                                                                                                           CCBSA’s
                                                                                                                                        his call

                                                                                                                            CCBSA’s Youth
                                                                                                                                            call to
                                                                                                                                                  to action
                                                                                                                                                     action and

                                                                                                                                      Youth Empowerment
                                                                                                                                                            and we
                                                                                                                                                                we are

                                                                                                                                              Empowerment Programme
                                                                                                                                                                   are determined
                                                                                                                                                                       determined to

                                                                                                                                                              Programme has
                                                                                                                                                                                   to respond,”
                                                                                                                                                                                       respond,” said

                                                                                                                                                                             has already
                                                                                                                                                                                 already launched
                                                                                                                                                                                                 said Ratshefola.
                                                                                                                                                                                                      Ratshefola.

                                                                                                                                                                                           launched the
                                                                                                                                                                                                     the business
                                                                                                                                                                                                           business careers
                                                                                                                                                                                                                     careers of
                                                                                                                                                                                                                              of young
                                                                                                                                                                                                                                 young

Community
                                                                                                                           entrepreneurs
                                                                                                                            entrepreneurs in in Welkom
                                                                                                                                                Welkom in
                                                                                                                                                        in the
                                                                                                                                                            the Free
                                                                                                                                                                Free State,
                                                                                                                                                                      State, where
                                                                                                                                                                             where itit was
                                                                                                                                                                                        was launched
                                                                                                                                                                                             launched in
                                                                                                                                                                                                       in 2015,
                                                                                                                                                                                                          2015, and
                                                                                                                                                                                                                and has
                                                                                                                                                                                                                      has since
                                                                                                                                                                                                                          since been
                                                                                                                                                                                                                                  been
                                                                                                                           expanded
                                                                                                                            expanded to to Rustenburg
                                                                                                                                           Rustenburg
                                                                                                                           in
                                                                                                                            in North
                                                                                                                               North West
                                                                                                                                      West province,
                                                                                                                                            province, Thabazimbi
                                                                                                                                                      Thabazimbi in  in Limpopo,
                                                                                                                                                                        Limpopo, Carletonville
                                                                                                                                                                                   Carletonville and
                                                                                                                                                                                                 and Vosloorus
                                                                                                                                                                                                      Vosloorus inin Gauteng
                                                                                                                                                                                                                     Gauteng and,
                                                                                                                                                                                                                               and, of
                                                                                                                                                                                                                                     of course,
                                                                                                                                                                                                                                        course,
                                                                                                                           Port
                                                                                                                            Port Elizabeth.
                                                                                                                                 Elizabeth.

On
 On 25
    25 June
         June 2018,
               2018, aa group
                         group of
                                of 24
                                   24 young
                                       young entrepreneurs
                                              entrepreneurs from
                                                             from Port
                                                                   Port Elizabeth
                                                                         Elizabeth stepped
                                                                                   stepped into
                                                                                             into the
                                                                                                   the world
                                                                                                       world of
                                                                                                             of            “We
                                                                                                                            “We are
                                                                                                                                are pleased
                                                                                                                                      pleased to to have
                                                                                                                                                     have partnered
                                                                                                                                                           partnered with
                                                                                                                                                                       with aa forward-looking
                                                                                                                                                                                forward-looking company
                                                                                                                                                                                                company that
                                                                                                                                                                                                         that cares
                                                                                                                                                                                                              cares for
                                                                                                                                                                                                                     for our
                                                                                                                                                                                                                         our youth
                                                                                                                                                                                                                             youth who
                                                                                                                                                                                                                                   who are
                                                                                                                                                                                                                                         are
business,
 business, ready
             ready to
                    to launch
                        launch their
                                their careers
                                      careers as
                                              as operators
                                                 operators of
                                                           of their
                                                               their own
                                                                     own spaza
                                                                           spaza shops
                                                                                  shops after
                                                                                        after graduating
                                                                                               graduating                  equal
                                                                                                                            equal to
                                                                                                                                   to the
                                                                                                                                       the task,
                                                                                                                                            task, they
                                                                                                                                                   they are
                                                                                                                                                        are talented
                                                                                                                                                             talented and
                                                                                                                                                                      and ready
                                                                                                                                                                           ready to to become
                                                                                                                                                                                       become entrepreneurs”
                                                                                                                                                                                              entrepreneurs” said
                                                                                                                                                                                                              said Deputy
                                                                                                                                                                                                                   Deputy Minister
                                                                                                                                                                                                                            Minister of
                                                                                                                                                                                                                                     of Small
                                                                                                                                                                                                                                        Small
from
 from aa rigorous
          rigorous training
                    training programme
                             programme provided
                                            provided by
                                                     by Coca-Cola
                                                        Coca-Cola Beverages
                                                                      Beverages South
                                                                                 South Africa
                                                                                        Africa (CCBSA).
                                                                                                (CCBSA).                   Business
                                                                                                                            Business Development,
                                                                                                                                        Development, Mr  Mr Cassel
                                                                                                                                                              Cassel Mathale.
                                                                                                                                                                     Mathale.

The
The graduates
    graduates each
                 each received
                         received aa fully
                                      fully stocked
                                            stocked spaza
                                                    spaza shop
                                                            shop housed
                                                                  housed in
                                                                          in aa container,
                                                                                container, courtesy
                                                                                           courtesy of
                                                                                                     of CCBSA
                                                                                                        CCBSA              “To
                                                                                                                            “To reap
                                                                                                                                 reap the
                                                                                                                                       the benefits
                                                                                                                                            benefits of
                                                                                                                                                     of this
                                                                                                                                                         this talent
                                                                                                                                                               talent we
                                                                                                                                                                      we have
                                                                                                                                                                          have toto work
                                                                                                                                                                                    work together
                                                                                                                                                                                             together as
                                                                                                                                                                                                      as aa society
                                                                                                                                                                                                            society to
                                                                                                                                                                                                                     to provide
                                                                                                                                                                                                                        provide our
                                                                                                                                                                                                                                  our young
                                                                                                                                                                                                                                      young people
                                                                                                                                                                                                                                                people
and
and its
     its partners
         partners in
                   in the
                       the programme
                           programme –– the  the Small
                                                 Small Enterprise
                                                       Enterprise Finance
                                                                  Finance Agency
                                                                           Agency (SEFA),
                                                                                    (SEFA), the
                                                                                             the Department
                                                                                                 Department of
                                                                                                             of            with
                                                                                                                            with the
                                                                                                                                  the opportunities
                                                                                                                                      opportunities to to create
                                                                                                                                                          create aa better
                                                                                                                                                                      better future
                                                                                                                                                                              future for
                                                                                                                                                                                      for themselves.
                                                                                                                                                                                           themselves. Public-private
                                                                                                                                                                                                         Public-private partnerships
                                                                                                                                                                                                                          partnerships like
                                                                                                                                                                                                                                         like this
                                                                                                                                                                                                                                               this one
                                                                                                                                                                                                                                                    one
Small
Small Business
       Business Development,
                  Development, and and thethe Nelson
                                               Nelson Mandela
                                                       Mandela Bay
                                                                Bay Municipality.
                                                                     Municipality.                                         between
                                                                                                                            between CCBSA
                                                                                                                                        CCBSA and
                                                                                                                                                and the
                                                                                                                                                      the Department
                                                                                                                                                           Department of  of Small
                                                                                                                                                                              Small Business
                                                                                                                                                                                     Business Development
                                                                                                                                                                                                 Development are are the
                                                                                                                                                                                                                      the key
                                                                                                                                                                                                                           key to
                                                                                                                                                                                                                                to unlocking
                                                                                                                                                                                                                                   unlocking thethe
                                                                                                                           potential
                                                                                                                            potential ofof our
                                                                                                                                           our youth,”
                                                                                                                                               youth,” said
                                                                                                                                                        said Mathale.
                                                                                                                                                                Mathale.
Graduates
Graduates who
           who make
                make aa success
                        success ofof their
                                      their business
                                            business will
                                                     will be
                                                          be in
                                                              in aa position
                                                                    position to
                                                                              to take
                                                                                  take over
                                                                                       over ownership
                                                                                            ownership of
                                                                                                      of the
                                                                                                          the
spaza
spaza store
      store and
            and go
                go on
                   on to
                       to bigger
                          bigger things.
                                  things.

CCBSA’s
CCBSA’s Youth
            Youth Empowerment
                     Empowerment ProgrammeProgramme kick-starts
                                                          kick-starts youthful
                                                                      youthful entrepreneurs
                                                                                entrepreneurs inin the
                                                                                                    the hope
                                                                                                        hope that
                                                                                                              that they
                                                                                                                    they
will
will pay
     pay itit forward
               forward by by creating
                               creating even
                                          even more
                                                more opportunities
                                                        opportunities from
                                                                        from the
                                                                              the opportunity
                                                                                  opportunity they
                                                                                               they have
                                                                                                      have received.
                                                                                                            received.
Known
Known as as ‘Bizniz
                ‘Bizniz in
                         in aa Box’,
                               Box’, this
                                      this innovative
                                            innovative programme
                                                         programme develops
                                                                       develops prospective
                                                                                  prospective spaza
                                                                                               spaza owners,
                                                                                                        owners,
operating
operating out   out of
                    of containers,
                       containers, to  to serve
                                           serve their
                                                  their communities
                                                        communities and and employ
                                                                            employ local
                                                                                     local staff.
                                                                                           staff.

ItIt starts
     starts with
            with aa recruitment
                     recruitment drive
                                 drive in
                                        in the
                                            the identified
                                                 identified community,
                                                            community, and and the
                                                                                 the applicants
                                                                                     applicants then
                                                                                                 then undergo
                                                                                                        undergo aa
rigorous
 rigorous selection
             selection process,
                         process, including
                                   including numeracy
                                               numeracy and and literacy
                                                                 literacy tests
                                                                           tests and
                                                                                  and business
                                                                                      business skills.
                                                                                                skills.

Shortlisted
Shortlisted candidates
            candidates are
                       are subjected
                           subjected to
                                      to aa tough-love
                                             tough-love boot
                                                        boot camp
                                                             camp of
                                                                  of practical
                                                                     practical selling,
                                                                               selling, business
                                                                                        business
pitching
pitching and
          and marketing
              marketing over
                        over the
                              the course
                                  course of
                                          of aa month.
                                                month.

The
 The aspiring
     aspiring youth
               youth entrepreneurs
                       entrepreneurs areare allocated
                                             allocated containers
                                                          containers and
                                                                      and run
                                                                           run these
                                                                                these as as spazas
                                                                                              spazas for
                                                                                                      for the
                                                                                                           the next
                                                                                                               next
two
 two months.
      months. During
                 During this
                         this time,
                               time, they
                                      they go
                                            go all
                                                 all out,
                                                      out, using
                                                           using their
                                                                  their own
                                                                        own initiative
                                                                               initiative to
                                                                                           to market
                                                                                                market their
                                                                                                        their new
                                                                                                               new
businesses
 businesses to
             to the
                 the community
                     community to to build
                                     build up
                                           up aa client
                                                  client base
                                                         base and
                                                               and create
                                                                    create aa market
                                                                              market forfor their
                                                                                             their wares.
                                                                                                   wares.

At
At the
    the end
        end of
            of this
                this process,
                     process, the
                               the containers
                                   containers are
                                              are handed
                                                  handed over
                                                         over to
                                                               to the
                                                                   the successful
                                                                       successful graduates
                                                                                  graduates to
                                                                                             to run
                                                                                                 run their
                                                                                                      their
own
own businesses.
      businesses.
ENTERPRISE DEVELOPMENT AND ENTREPRENEURSHIP - cloudfront.net
A DV E R TO R I A L                                                                                         CONTENTS

     YOUTH EMPLOYABILITY, A
    FORCE FOR GOOD IN SOCIETY
                                                                                                                                           ADVERTISERS LIST                                                                  REGULARS & GENERAL NEWS

                                                                                                                                            Absa                               041-390-6000   www.absa.co.za                 CEO's Letter                                                            5
                                                                                                                                            Algoa Bus Company                  041-404-1200   www.algoabus.co.za             Editor's Letter                                                         7
                                                                                                                                            BDO                                041-374-3222   www.bdo.co.za                  Holding the flag high in Germany                                        10, 11
                                                                                                                                            Belgium Campus                     012-542-3114   www.belgiumcampus.ac.za        Equipping SMMEs to compete with the best                                12, 13

A
           bsa is equipping young people to enhance their             Access to markets, funding and non-traditional support is a           Birch's Man                        041-363-1360   www.birchsman.co.za

           prospects of becoming economically independent.            complex recipe for a successful business. Like any masterpiece        BLC Attorneys                      041-506-3700   www.blcattorneys.co.za
                                                                                                                                                                                                                             STIMULATING PROGRESS: ENTERPRISE
           With an ambition to become a leading, purpose              it takes time, effort and some extra determination to get the ball    Buzz Projects                      041-368-6447   www.buzzprojects.co.za
                                                                                                                                                                                                                             DEVELOPMENT AND ENTREPRENEURIAL FOCUS
orientated African bank that is systemically rooted in the            rolling. By investing in individuals, communities and enterprises,    Coca-Cola Beverages South Africa   041-395-4111   www.cocacolasabco.com

countries it serves, we recognize that our own sustainability is      Absa, through its Enterprise and Supply Chain Development             Coega                              041-403-0400   www.coega.co.za
                                                                                                                                                                                                                             Aspen opens R1 billion high containment facility                        14
                                                                                                                                            Dimension Data                     041-398-5300   www.dimensiondata.com
directly linked to the sustainability of the communities in which     programmes, is changing the South African business landscape,                                                                                          Notes from the top: Wesley Augustyn                                     21
                                                                                                                                            Dry Ice International              071-881-1440
we operate. To this end, Absa is playing a positive shaping role in   one entrepreneur at a time.                                                                                                                            Black umbrellas winners prove entrepreneurship
                                                                                                                                            Goodyear                           041-505-5400   www.goodyear.co.za
society as an active force for good.                                                                                                                                                                                         is possible                                                             22
                                                                                                                                            Harambee                           041-813-9200   www.harambee.co.za
                                                                      Contact Absa’s Enterprise Development Centre on 041 502 1111                                                                                           Get to know your CEO: Nomkhita Mona                                     24
                                                                                                                                            Isuzu                              041-403-9111   www.isuzu.co.za
For the period 2017 to end 2018, Absa will have injected a            for more information.
                                                                                                                                            Joubert Galpin Searle              041-396-9200   www.jgs.co.za
significant investment in excess of R35 million into the higher                                                                                                                                                              SPORT AND LEISURE
                                                                                                                                            KFC                                087-359-0532   www.kfc.co.za
education sector in the Eastern Cape, impacting more than 500         READY TO WORK
                                                                                                                                            KPMG                               041-395-1500   www.kpmg.co.za
students towards the advancement of their tertiary studies in         ReadytoWork is the bank’s pan African initiative that helps                                                                                            Lights, Camera, Action                                                  30
                                                                                                                                            Makro SA                           041-397-8000   www.makro.co.za
the fields of Commerce, Science, Engineering, Mathematics and         young people build the skills they need when making the critical                                                                                       SME Focus: The Insight Media Solutions /
                                                                                                                                            Magnetic Storm                     041-393-4800   www.magnetic.co.za
Humanities.                                                           transition from education into the world of work. It empowers                                                                                          Chumile Holdings                                                        31
                                                                                                                                            Mandela Bay Development Agency     041-811-8223   www.mbda.co.za
                                                                      young people with the training, support and learning they need                                                                                         SME Focus: Kangobuzz / #HackTourism                                     36
                                                                                                                                            Metro Security Services            041-811-8499   www.metrosecurity.co.za
In addition to higher education scholarships, the bank’s              to enhance their employment and self-employment prospects.                                                                                             Best Dressed in the Bay                                                 38
                                                                                                                                            Nelson Mandela University          041-504-4000   www.leadersfortomorrow.co.za
commitment to equipping youth employability includes:                 The training programme focuses on work, people, money and             Business School

                                                                      entrepreneurial skills.                                               Oracle Media                       082-646-3963   www.OracleGroup.co.za
                                                                                                                                                                                                                             BUSINESS ADVICE COLUMNS
ABSA ENTERPRISE DEVELOPMENT                                                                                                                 PKF                                041-398-5600   www.pkf.co.za/portelizabeth

As a bank that is helping possibilities come to life, we recognise    This free online training initiative empowers young people with       PwC                                041-391-4400   www.pwc.com/za                 Breaking Barriers                                                       44
the importance of small businesses as catalysts for economic          the support, training and learning material and is available at:      Sage South Africa                  041-502-7500   www.sagevip.com
                                                                                                                                                                                                                             SARS debts and compromises                                              49
growth and job creation. For Absa, being a responsible corporate      http://readytowork.absa.co.za/ReadytoWork.                            SAICA                              021-417-2660   www.saica.co.za
                                                                                                                                                                                                                             The case for defamation                                                 51
citizen means lending our support to the national agenda to                                                                                 Shelf Company Warehouse            086-111-4213   www.pty-online.net
                                                                                                                                                                                                                             I am a leading learner, and I am a learning leader                      56
promote a thriving SME sector. While financial support is a key                                                                             Standard Bank                      086-010-1341   www.standardbank.co.za
                                                                                                                                                                                                                             Why new leaders fail                                                    57
driver of the success of the SME, access to markets and building      ABSA / TVET WORK BASED EXPERIENCE                                     The Hope Factory                   041-484-7400   www.thehopefactory.co.za

                                                                                                                                            Volkswagen                         041-994-4711   www.vw.co.za
business skills are also significant challenges to address.           Absa has partnered with the South African government’s Adopt-                                                                                          OUR BUSINESS CHAMBER
                                                                      a-TVET initiative involving technical and vocational education
                                                                                                                                           EDITORIAL TEAM
To assist the interlocks between entrepreneurs and potential          training colleges (TVETs). Through this project, Absa seeks to       Samantha Barnes            media@nmbbusinesschamber.co.za                         SME Task Team scales greater heights                                    65
markets and opportunities, Absa’s Enterprise Development              introduce students to the workplace by allowing them to job-         Tarryn Vasi                communication@nmbbusinesschamber.co.za                 SME Focus: Sinelite / JJ May Roadmarking                                68, 69
                                                                                                                                           Rushana Ahmed
Centres and Programmes provide business development support           shadow, which is also a requirement for them to complete their       Tham-Tham Uduojie
                                                                                                                                                                                                                             New Appointments                                                        71
to aspirant entrepreneurs. Business development support,              qualifications and graduate. Around 150 Eastern Cape students                                                                                          What's New? ECOO                                                        72
                                                                                                                                           ADVERTISING AND SALES
including business assessment, training, mentoring, advisory          will be hosted at various Absa outlets in 2018.                                                                                                        SME Focus: Pumeza Bono Attorneys                                        73
                                                                                                                                           Welma Swanepoel                                    PRINTING
and information is key to enabling SMEs to become stronger                                                                                 members@nmbbusinesschamber.co.za                   Bukani Print
businesses of the future.
                                                                                                                                           Tham-Tham Uduojie                                  DESIGN                         Disclaimer: Infocom is published by the Nelson Mandela Bay Business Chamber.
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                      Andy de la Mare | Citizenship Manager | andydlm@absa.co.za | 041 390 6000                                                                                        Business Chamber                      necessarily those of the Nelson Mandela Bay Business Chamber, unless specifically
                                                                                                                                                                                       200 Norvic Drive, KPMG House,         indicated. While everything is done to ensure the accuracy of the information
                                                                                                                                                                                       Greenacres, 6045 • 041 373 1122       presented, no responsibility for errors can be borne by the Nelson Mandela Bay
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ENTERPRISE DEVELOPMENT AND ENTREPRENEURSHIP - cloudfront.net
CEO'S LETTER

D
        EAR READER,                                             The Nelson Mandela Bay Business Chamber is passionate about
                                                                supporting SMEs in Nelson Mandela Bay. Our Enterprise
          Small and Medium Enterprises (SMEs) have been         Development (ED) Programme is a multifaceted programme
identified as productive drivers of economic growth and job     combining mentorship and skills training programmes
creation in South Africa and in other developing countries.     to develop small businesses, by enabling participants to
The National Development Plan (NDP), launched in 2012,          understand the elements of being market ready, growing their
estimated that in order to reduce unemployment to 6% by         businesses and creating sustainable jobs.
2030, the country would need to create 11 million jobs, with
some 90% created in small and expanding firms in domestic-      A total of 90 businesses from the Metro have gone through
oriented activities and in the services sector.                 the programme since its inception in the 2014/15 financial
                                                                year. The participants have done exceptionally well, their
More recently, the Minister of Small Business Development, Ms   commitment and diligence were evident throughout the phases
Lindiwe Zulu (MP), announced the Department’s aspirations       of the programme.
for 2019 including:
»	ensuring growth in the contribution of SMEs to the GDP       The Nelson Mandela Bay Business Chamber has established a
    from 42% to 45%,                                            structure of six task teams to facilitate the ease of doing business.
»	to increase the number of SMEs and start-ups from 2.15       The task teams consist of business member volunteers who are
    million to 2.56 million,                                    passionate about the sustainability of business in the city of
»	to increase the total number of jobs created by SMEs from    Nelson Mandela Bay. The SME task team meets on a monthly
    7.33 million to 9,09 million.                               basis with an overall objective to create an enabling environment
                                                                for sustainable growth of SME member companies, identifying
Research undertaken by member and chairman of the Business      new business opportunities and addressing inhibiting factors
Chamber’s SME task team, Wesley Augustyn, explains that in      impacting business. The task team has recently embarked on
addition to creating jobs, there are numerous advantages to     an SME Pro Bono Service Opportunity Programme to create a
increasing the base of new and expanding firms in the metro     formal structure for businesses to transact through identifying
including;                                                      members willing to offer pro bono services or advice to other
»	reduced levels of economic concentration,                    members, in areas such as tax advice, HR policies and practice,
» increased opportunities for transformation,                   accounting and financial systems and market access.
» enhanced competitiveness,
» advanced innovation and technological progress,               We believe that these initiatives equip our SMEs with the skills,
» higher rates of local resource utilisation,                   confidence and networks required to thrive in a competitive
» skills development,                                           business environment, creating sustainable, resilient and
» resilience in crisis periods.                                 innovative firms that create employment and opportunities for
                                                                the residents of Nelson Mandela Bay.
Despite the apparent importance of SMEs in the economy,
research shows that entrepreneurial activity rates in South     Nomkhita Mona,
Africa are much lower than in other developing countries        CHIEF EXECUTIVE OFFICER
and many SMEs fail within their first few years of operation.   Nelson Mandela Bay Business Chamber
Numerous factors have been identified as barriers to SME
formation and expansion, including;
» access to finance,
» access to markets,
» human capital,
»	 regulatory barriers and delays in issuing of permits and
    licences,
» access to business support and networks.                                Nomkhita Mona is proudly driven by VWSA

                                                                                             www.nmbbusinesschamber.co.za          5
ENTERPRISE DEVELOPMENT AND ENTREPRENEURSHIP - cloudfront.net
Ignite. Enhance. Advance

                                                                            EDITOR'S LETTER

                                                              D
                                                                       EAR READER,

SAICA Enterprise Development                                  The successful entrepreneur is after more than money. Richard
                                                              Branson, founder of the Virgin Group summed up his purpose
                                                                                                                                       Looking at the statistics on entrepreneurship in South Africa,
                                                                                                                                       it can be all too easy to blame the high rate of failure among
aims to play an active role in economic transformation in     in his inimitable way.                                                   start-ups on all manner of things. These being from the political
South Africa, through advancing the sustainable growth of                                                                              climate to lack of access to finance, to no ready access to markets,
entrepreneurial Black businesses.                             “For a successful entrepreneur, it can mean extreme wealth,”             to no money for studies.
                                                              says Branson. “But with extreme wealth,” he continues, “comes
We provide bespoke B-BBEE Enterprise and Supplier             extreme responsibility.                                                  But, while these factors may be relevant, they wouldn’t knock
Development (ESD) solutions that fit with achieving                                                                                     down a true entrepreneur for long. Because with one failed
our client's transformation objectives.                       “And the responsibility for me is to invest in creating new              venture the entrepreneur gets up to face another day and to seize
                                                              businesses, create jobs, employ people, and to put money aside           another opportunity.
   Customizable end to end ESD interventions that make       to tackle issues where we can make a difference.”
    business sense;                                                                                                                    We trust that you will enjoy this 2nd edition of Infocom for 2018.
                                                              Branson is also big on inspiring others. He recently posted the          There is a broad range of talented entrepreneurs in Nelson
   Achieving financial excellence in the SMME sector;
                                                              following observation on Linkedin.                                       Mandela Bay, supported by organisations like the Nelson
   Proven B-BBEE compliance and impact;
                                                                                                                                       Mandela University Business School which nurture both
   Peace of mind in B-BBEE ESD implementation;
                                                              “I believe it is the responsibility of anyone who has had an             established and emerging entrepreneurs.
   Enabling clients to seamlessly broaden their supplier
                                                              interesting life to share their story and hopefully inspire people,”
    base by integrating quality SMMEs.
                                                              he said. “I wish I had kept a list of all the people I’ve run into who   Standard Bank recently opened an Enterprise Development
                                                              have inspired me.”                                                       branch in Stanley Street. Gone are the days when a banker was a
                                                                                                                                       man who only loaned you an umbrella on a rainy day!
                                                              One thing is certain, Branson has inspired many.
PARTNER WITH US IN SHAPING THE NEXT                                                                                                    The Business Chamber thanks all entrepreneurs in the Bay, for
                                                              A common thread runs throughout his business ventures.                   taking the plunge, learning to swim and mastering their strokes
GENERATION OF BIG BUSINESS.                                   Enjoyment is key. Branson’s philosophy is summed up in, “If you          until they become champions.
                                                              don’t enjoy it, don’t do it. You must love what you do.”
Call Jill Johnson on 041 484 7400 or                                                                                                   Please remember that you are never alone. There is always
email pe@saicaed.co.za                                        He has the gift of self-promotion, but in a good way. We have            someone available to mentor you or to consider a course of
                                                              noticed Branson’s various PR stunts- guaranteed to attract               action that could improve your batting average. The Business
                                                              attention. Being visible is what he is great at.                         Chamber applauds you.

                                                              The strange thing in all this, is that, rather than arrogance his        We encourage all our entrepreneurial members to keep on at it
                                                              image portrays a man with a huge zest for life. Everything he            and to inspire each other. No one said it would be easy, but it is
                                                              does seems to be a big adventure.                                        worth it.

                                                              Perhaps, that is the truth behind being a successful entrepreneur;       Samantha Barnes,
                                                              that appetite for risk. Determination is as important as any             Media and Publications Manager
                                                              business plan. Constant learning is a given.                             Nelson Mandela Bay Business Chamber

                                                                                                                                                                    www.nmbbusinesschamber.co.za        7
ENTERPRISE DEVELOPMENT AND ENTREPRENEURSHIP - cloudfront.net
FUN FACTS
                                                                                                                                                                                                                             BERLIN, GERMANY:
                                                                                                                                                      FOODEX JAPAN 2019
                                                                                                                                                                                                                             It seems that Berliners aren’t very settled people. It
                                                                                                                                                      Taking place from 7 to 10 March 2019 in Chiba, Japan this              could be that they are constantly on the search for the
                                                                                                                                                      trade pavilion is for the Agro-Processing sector. Described as         next ‘in’ Kiez (neighbourhood). Well, that is one theory.
                                                                                                                                                      "Asia's largest food and beverage special exhibition this year saw     Whatever the reason, every hour 18 people move from
                                                                                                                                                      more than 3,000 companies from in and outside the country              one district of the city to another, making the Robben &
                                                                                                                                                      exhibiting." About 85 000 visitors attend the fair.                    Wientjes removal vans as integral to the city's fabric as
                                                                                                                                                                                                                             the Fernsehturm.

                                                                                                                                                      The closing date for applications is 8 October 2018. Contact
                                                                                                                                                                                                                             The television tower in central Berlin, Germany was
                                                                                                                                                      Mayanda Gawula at the DTI. For details, www. 3jm.or.jp                 intended at the time of being built (in the late 1960’s)
                                                                                                                                                                                                                             to be a symbol of Communist power and of Berlin.
                                                                                                                                                      COSMOPROF BOLOGNE 2019                                                 With a height of 368 metres it is the tallest structure in
                                                                                                                                                      Cosmoprof takes place from 15 to 18 March 2019 in Bologna,             Germany.
                                                                                                                                                      Italy. Cosmoprof ’s exhibition space is dedicated to various
                                                                                                                                                      sectors of the beauty industry including: Perfumery and

       OPPORTUNITIES TO
                                                                                                                                                      Cosmetics, Natural Products, Packaging, Machinery, Contract
                                                                                                                                                      Manufacturing and Raw Materials, Beauty and Spa and Hair               ABU DHABI, :
                                                                                                                                                      and Nails. Vast numbers of exhibitors, visitors and buyers from        Abu Dhabi produces 2.5 million barrels of oil each day.

    PROMOTE SOUTH AFRICAN
      PRODUCTS OVERSEAS
                            C O M P I L E D BY S A M A N T H A B A R N E S & TA R R Y N VA S I

B
        USINESS Chamber members are not always aware of             FRUIT LOGISTICA BERLIN 2019
        the opportunities open to them through the Department       This national pavilion for the fresh fruit and vegetables sector
        of Trade and Industry (DTI) and the various incentives      will be held from 6 to 9 February 2019 in Berlin, Germany. The
available to approved, registered, tax compliant and export ready   closing date for application is 10 September 2018. The contact
                                                                                                                                       Chiba, Japan                                                                        Berlin, Germany
businesses.                                                         person at the DTI is Virginia Mbuyisa. For more details, visit
                                                                    www.fruitlogistica.den/en
                                                                                                                                                                                                                             DUBAI, UNITED ARAB EMIRATES:
With this in mind, we have compiled a list of upcoming Outward                                                                                        overseas are turning this event into a proper international hub
                                                                                                                                                                                                                             Located on the southeast coast of the Persian Gulf
Selling Missions for your convenience. Please note the closing      INTERNATIONAL DEFENCE EXHIBITION AND                                              where professionals and decision makers meet to develop their          with a population of 2,3 million residents (at the end
dates for application to the DTI are usually three months in        CONFERENCE (IDEX) 2019                                                            business.                                                              of 2014), Dubai is the most populous city in the United
advance of outward missions. Apply to the DTI well before their     Set to take place from 17 to 21 February 2019, in Abu Dhabi, the                                                                                         Arab Emirates (UAE).
application deadlines.                                              capital of the United Arab Emirates, the International Defence                    The closing date for applications is 15 October 2018. Contact
                                                                    Exhibition and Conference (IDEX)) 2019 attracts the Aerospace,                    Tshepiso Malunga at the DTI. For details, www. cosmoprof.com
We have also compiled a list of fun facts about each destination    Rail and Marine sector, including international decision-makers                                                                                          CHIBA, JAPAN:
to whet your appetite about expanding to markets outside of         from within the defence industry, alongside key representatives                   MIDEST 2019, PARIS                                                     21% of the Japanese population is elderly, the highest
your current footprint.                                             from governments, armed forces and key military personnel.                        Midest takes place from 21 March to 24 March in Paris,                 proportion in the world. Japan has more than 50,000
                                                                                                                                                                                                                             people who are over 100 years old. Very senior citizens!
                                                                    IDEX 2019 positions companies to be among the top leaders in                      France. Midest 2019 is a Multi-sectoral trade pavilion, which
                                                                    defence technologies and solutions.                                               includes Services and Subcontracting (Metals, Plastics, Rubber,
                                                                                                                                                      Composite Materials, Electronics, Wood and Micro Techniques).
                                                                    The closing date for application is 17 September 2018. Contact                                                                                           BOLOGNE, ITALY:
                                                                    Tshepiso Malunga at the DTI. For details, www. idexuae.ae                         The closing date for applications is 19 October 2018. Contact          Another nickname of the city is "Bologna la grassa" or
                                                                                                                                                      Tshepiso Malunga at the DTI. For details, www. midest.com              "Bologna the Fat" due to its renown as Italy's culinary
                                                                                                                                                                                                                             centre, and of course the famous bolognaise.
                                                                    GULFOOD 2019
                                                                    Set to take place from 16 to 22 February 2019, in Dubai in the
                                                                    United Arab Emirates, Gulfood 2019 is for the Agro- Processing
                                                                                                                                                                                                                             PARIS, FRANCE:
                                                                    (except alcoholic beverages) sector.
                                                                                                                                                         Business Chamber members may contact Andre Le Grange,               The Eiffel Tower was supposed to be a temporary
                                                                                                                                                       Strategic Partnerships & Customer Care: Incentive Development         installation, intended to stand for 20 years after being
                                                                    The closing date for application is 17 September 2018. Contact                    and Administration Division | Dti Eastern Cape Regional Office on      built for the 1889 World Fair. Paris was originally a
                                                  Bologne, Italy
                                                                    Virginia Mbuyisa at the DTI. For details, www. gulfood.com                              Tel: 041 5029001 or E-mail: ALeGrange@thedti.gov.za              Roman City called ‘Lutetia’.

8    infocom     E D I T I O N T WO 2 0 1 8
ENTERPRISE DEVELOPMENT AND ENTREPRENEURSHIP - cloudfront.net
HOLDING THE FLAG HIGH
      IN GERMANY
A group of 15 Nelson Mandela Bay Business Chamber (NMBBC)          Partnerships and Customer Care for Incentive Development at
member companies are off to Germany on an Outward Selling          the local office of the dti unpacked the requirements and the
Mission later this year.                                           process.

It is the first time the Business Chamber, through its SME Task    The dti will fund approved companies through the Sector Specific
Team, and the local office of the Department of Trade and          Assistance Scheme (SSAS) Funding for Emerging Exporters.
Industry (dti), have partnered on an Outward Selling Mission       The purpose of this funding scheme is to compensate the costs
to Germany.                                                        in respect of the activities aimed at the development of South
                                                                   African emerging exporters.
“As a developed and industrialised country, Germany has a
significant footprint in South Africa and Nelson Mandela Bay       Participating enterprises must:
in particular,” says Prince Matonsi, Operations Manager, Nelson    » have been in operation for more than 12 months.
Mandela Bay Business Chamber. “We believe that there are           »	comply with statutory requirements including registration
existing synergies that emerging SMEs can benefit from.               with SARS for tax clearance certificate, export registration
                                                                      with custom and excise and CIPRO
“The NMBBC President, Thomas Schaefer volunteered to lead          »	be participating in a structured export development
the group. His vast knowledge, experience and various contacts        programme
in Germany will add to the enrichment of the mission.”             » be a SMME owned by a person/s of South African nationality;
                                                                   » have an EMIA qualifying product or services;
Traditionally, the dti takes companies to trade shows. In this     » have traded locally for at least 12 months;
instance the Business Chamber has decided that the itinerary       » have been involved in limited or no exports.
                                                                                                                                            "I would love to meet future clients, learn about their tastes,      "Exposure to the industry and trends. Contacts with
should be tailored to suit the needs of companies selected so      » and must meet at least one of the following qualifying criteria:
                                                                                                                                            and meet up with creatives. I would love to introduce the            international brewers, brewery owner, hop contracts/
that maximum benefit can be derived from the visit to Germany.        »	 At least 51 % of the business must be owned by black              German market to someone who produces products with a                maltsters and distribution companies."
The commitment shown by the member companies towards                      person(s), woman and/or disabled (HDIs);                          double dose of quality and elegance."                                - Jane Schlaphoff, Director, Dockside Brewery
achieving positive outcomes from the trip is very encouraging.        »	 The company or individual should have an annual                   - Amanda Quqe, Director, Qe2 Creations
                                                                          turnover of less than R25 million;
“The aim is to create a platform for SMMEs to explore investment      » Project should be developmental in nature
opportunities by way of exporting value-added products and            » be in line with the National Export Strategy
services as well as forging business linkages,” says Matonsi.                                                                            economic growth in the Province, leading to sustainable job           “The mission will create the platform for economic co-operation
                                                                   “As the dti, we are looking to identify strategic partners to drive   creation opportunities,” he adds.                                    linkages between business in Nelson Mandela Bay and targeted
The Business Chamber has the project lead role; recruiting,        economic growth in South Africa,” says Le Grange. “In the                                                                                  enterprises in Germany. This is phase one of future collaborations
selecting eligible companies and supporting the SMMEs on their     Eastern Cape, and in Port Elizabeth specifically, we are excited      “With the NMBBC driving SME growth in the region, the dti            between the dti and the NMBBC.”
needs on the Mission.                                              to be collaborating with the Nelson Mandela Bay Business              sees synergetic opportunities in terms of its mandate to support
                                                                   Chamber on this strategic endeavour.                                  regional growth strategies; specifically those aimed at broadening   The enthusiasm of potential delegates is tangible as seen from
The process kicked off with a dti workshop to interested members                                                                         participation and exposing emerging exporters to export market       their motivation for their application. The dti will announce the
at the NMBBC offices in May 2018. Andre Le Grange, Strategic       “The region holds significant potential to drive and diversify        opportunities.                                                       names of the approved delegates later this year.

     "To extend our footprint internationally, by establishing        "We hope to raise awareness of our company and the                     "Our main objective is to promote the Eastern Cape                   "We are seeking to establish trade relationships with
     linkages with film schools and production houses in              quality resurfacing products we manufacture in Port                    as a tourist destination to countries abroad and local               German OEMs in order to become a tier one supplier
     Germany. This will allow for student exchanges and in            Elizabeth. Ultimately, by exporting more products from                 (tour operators, travel agents, corporate companies,                 and exporter to them, and to earn contracts supplying
     service training opportunities - both for our students in        the Eastern Cape we contribute towards the growth of our               government departments and direct clients) that are not              automotive, aeronautical, infrastructure and energy
     Germany and for German students in Port Elizabeth."              province."                                                             familiar with, or are new to selling or travelling to South          manufacturers with interests in the African market."
     - Denise Roodt, Managing Director, The Media Workshop            - Ian Moore, Director, Mend-A-Bath International                       Africa especially the Eastern Cape."                                 - Sabelo Sibanda, Director, Millbug
                                                                                                                                             - Meggan van der Merwe, Operations Director, TTQ Leisure Group

10    infocom     E D I T I O N T WO 2 0 1 8                                                                                                                                                                                               www.nmbbusinesschamber.co.za      11
ENTERPRISE DEVELOPMENT AND ENTREPRENEURSHIP - cloudfront.net
NMBBC-ECDC ENTERPRISE DEVELOPMENT

  EQUIPPING SMME s TO
 COMPETE WITH THE BEST
                                              C O M P I L E D BY S A M A N T H A B A R N E S

"I
       'M convinced that about half of what separates the             GIVING SMMES A BOOST                                                    Nemalili Vhutshilo, heads up Quality Champions,                Prince Matonsi, Operations Manager at the NMBBC concludes:
       successful entrepreneurs from the non-successful ones          The Nelson Mandela Bay Enterprise Development Programme                 a construction and SHEQ training company. “The                 "The programme has evolved in the past three years on the
       is pure perseverance," said Steve Jobs, co-founder and         has benefitted 64 enterprises since inception in the 2014/2015          programme planted a new seed in my life,” said                 premise that SMMEs should continue to grow their footprint, as
former CEO of Apple.                                                  financial year.                                                         Vhutshilo. He is one of 16 graduates that recently             well as their production capabilities, to play a meaningful role in
                                                                                                                                              concluded the six-month Nelson Mandela Bay
                                                                                                                                                                                                             the Bay economy.
                                                                                                                                              Enterprise Development Programme.
Yes, long days, sleepless nights and overtime is every successful     The entrepreneurs are committed to staying the course, pun
businessperson’s story. Managing your own business takes              intended. Their commitment is admirable: 45 hours away from                                                                            This may involve bringing new skills into the business, hiring
determination and skill.                                              their business over six months.                                                                                                        more staff or acquiring additional infrastructure. Business
                                                                                                                                         A qualified internal auditor, Vuyowelthu Nangu, launched the        owners should look at their balance sheet to ensure that they have
A level head is required, as much as a strong stomach, for            The most recent programme concluded (phase four) equipped          Uviwe Group in January 2017. The start-up offers medical billing    the capital available to expand when opportunity knocks. As the
coping with the demands placed on the business owner. Often,          16 enterprises in areas which included leadership, marketing and   to local medical practitioners. The company provides real time      NMBBC we are very excited to be playing this pivotal role."
enterprises don’t know where to seek advice when faced with an        financial management. The entrepreneurs were also mentored by      on line claiming to make medical scheme patient billing practical
important decision or the need to brush up their skills.              experienced mentors, the main focus being on business growth.      and cost effective.

SMME CHAMPION: “I AM GOING TO DO MY BEST.”                                                                                                 PROFESSIONALISM: “YOU NEED TO MARKET YOURSELF AS A PROFESSIONAL.”

      NEMALILI VHUTSHILO                                                                                                                         VUYOWELTHU NANGU
      MANAGING DIRECTOR, QUALITY CHAMPIONS                                                                                                       MANAGING DIRECTOR, UVIWE GROUP

The Nelson Mandela Bay Business Chamber is acutely aware of           "Through         this                                              "The seed for my business was planted from observing that the
such challenges and sympathises with the sometimes lonely but         initiative, the skills                                             necessary follow ups weren’t being done on claims by a service
rewarding journey of the entrepreneur. The Business Chamber           of participants are                                                provider to my husband’s [Xolisa Menemene] radiography
SME task team is chaired by dynamic local businessman, Wesley         enhanced; contributing                                             practice. In 2017 I bought the software through a doctor we
Augustyn, Managing Director of Black Sheep Industries.                to the sustainability of the                                       know. Managing the claims process has made a huge difference
                                                                      business," said Fundam.                                            to my husband’s practice."
Empowering SMMEs is a priority of the Business Chamber,
so four years ago we decided to partner with the Eastern Cape         Entrepreneurs who have graduated are rewarded with a one -         Menemene, who has three radiography practices; in KwaDwesi
Development Corporation (ECDC) in launching the Nelson                year Chamber membership; giving them access to networking          in the Bay, King Williams Town and a 24-hour practice in East
Mandela Bay Enterprise Development Programme (ED).                    sessions. The ECDC believes that expanded networks will boost      London, has also completed the Nelson Mandela Bay Enterprise
                                                                      the profitability of these businesses.                             Programme.

     “The programme equips small businesses from the                  COMMITTED TO SUCCEED
     region with the expertise and technical know- how to             Besides mandatory courses in financial management, creative             Nangu adds: “The number one thing I learned from
     compete favourably with their global counterparts,”              selling skills and labour relations, the entrepreneurs can elect        the Nelson Mandela Bay Enterprise Programme is
     said Mpumi Fundam, Senior Manager: Enterprise                    to do courses such as Entrepreneurial Success and Access to             never doubt yourself or underestimate your abilities.
     Development at the ECDC. The training is conducted                                                                                       Sure, I was hesitant about resigning from my position
                                                                      Funding, as well as Marketing on a Shoe-String Budget.
     and assessed by the Nelson Mandela University                                                                                            as an internal auditor. But I’m glad I took that step.”
     Business School.
                                                                      The graduates speak highly of the Nelson Mandela Bay Enterprise
                                                                      Development Programme.

12   infocom     E D I T I O N T WO 2 0 1 8                                                                                                                                                                                              www.nmbbusinesschamber.co.za        13
ENTERPRISE DEVELOPMENT AND ENTREPRENEURSHIP - cloudfront.net
From left: Dr Rob Davies (Minister of Trade and Industry), Stephen Saad (Group Chief Executive, Aspen Pharmacare
 Holdings Limited) and Branson Bosman (Capability Manager: Finished Dose Forms, Aspen Pharmacare).

        ASPEN OPENS R1 BILLION HIGH
          CONTAINMENT FACILITY

J
    SE Limited-listed Aspen Pharmacare (APN), South Africa’s            Minister Davies added that the facility will further enhance
    largest pharmaceutical company, officially opened its R1            both South Africa and Aspen’s status in terms of regional and
    billion Port Elizabeth-based high containment facility in           continental trade.
May this year.
                                                                        “Aspen is a leading global producer of regulated hormonal
Stephen Saad, Aspen Group Chief Executive said: “Aspen                  products and a leader in infant nutrition products in select
continues its evolution into a global specialty manufacturer            emerging markets. With this new facility, it is anticipated that
of niche products requiring complex technologies. The                   around 95% of these new products are to be exported, with target
high potency manufacturing facility we are opening today                markets in Latin America, Europe, Asia and Africa with the first
represents such complex technologies, providing Aspen with the          exports expected to Europe as the first regulatory approvals were
opportunity to expand it exports with products which are used           from Europe.
for rare indications.
                                                                        “The new high potency manufacture facility will provide Aspen
“Initial production in this facility is planned for Alkeran,            with niche-type capability to offer the market specialised
Leukeran and Purinethol (treatment of late stage cancers),              therapeutics and increase its footprint within the global
Imuran (prevention of organ tissue rejection in liver and kidney        pharmaceutical environment,” said Minister Davies.
transplants as well as treatment of certain autoimmune diseases)
and Benztropine (treatment of Parkinson’s disease).”                    The investment in this facility is fully aligned to the dti Industrial
                                                                        Policy Action Plan, the National Development Plan and
Saad added: “The commissioning of this facility further cements         President Ramaphosa’s call to investment.
Aspen’s position as the largest private investor in the South
African pharmaceutical industry, with its current manufacturing         Aspen’s operations in the Eastern Cape employ over 2500 people
operations constituting a significant portion of the installed          of which 2000 are at the Port Elizabeth site with more than 90%
pharmaceutical volume capacity in our country.                          of these employees being recruited from local communities. The
                                                                        high containment facility, together with the new sterile facility
“Aspen’s ongoing investment in its South African manufacturing          being built at the same site, will provide for some 500 additional
sites bolsters the introduction of new technologies, the addition       jobs.
of skilled employment opportunities and the enhancement of
our country’s export capability.”                                       In order to ensure world class training capabilities in its
                                                                        employees, Aspen is in the process of establishing a Training
Officiating at the opening, the Minister of Trade and Industry, Dr      Academy. The intention is to give Aspen employees the
Rob Davies, said the investment will significantly strengthen the       opportunity to attain national accredited qualifications in
country’s capacity as a manufacturer of quality pharmaceutical          pharmaceutical manufacture.
products.
                                                                        The 23,000m² facility has been audited by the South African
“Aspen’s expansion into the High Potency Facility will enable           Health Products Regulatory Authority and the German regulator,
the manufacture of products not previously produced locally             Landesamt für soziale Dienste des Landes Schleswig-Holstein
and also add to the export capacity of Aspen contributing to the        (LAsD), both of which have granted the requested approval.
overall growth of the pharmaceutical sector and will potentially
have a positive impact on lowering the current trade deficit            At full capacity, the high containment facility is expected to
within this sector,” said Davies.                                       produce approximately 3.6 billion tablets annually and package
                                                                        some 3 million bottles per month.

14   infocom     E D I T I O N T WO 2 0 1 8
ENTERPRISE DEVELOPMENT AND ENTREPRENEURSHIP - cloudfront.net
about our shared responsibility to be responsible leaders. “We        ‘Yet sadly, in our modern world, given the systems we’ve developed
                                                                                                                                                      allowed ourselves because this person is this or this person is       to manage our companies, the number of organisations that
                                                                                                                                                      that, we stopped thinking about the vision of the country,” said      inspire their employees to truely commit themselves is a slim
                                                                                                                                                      Makunga. “When that vision is blurred that is how the culture         minority.’
WISE LEADERSHIP: Enjoying the Pre Leadership Summit Cocktail Evening at the Business School at NMU, from left: Mr                                     that manifested really gained ground.”
Alan Barr, Ms Nwabisa Makunga, Mr Dorrington Giyose, Justice Johann Kriegler, Prof Kobus Jonker and Mr Leon Mouton.
                                                                                                                                                                                                                            Sinek turns conventional corporate thinking on its head about
                                                                                                                                                      At this time in history, a cautionary observation by author Simon     the bottom line being the be all and end all. He suggests, “to see
                                                                                                                                                      Sinek in his book, Leaders Eat Last, is worth heeding. ‘I know of     money as subordinate to people and not the other way around is

               LEADERSHIP ON THE EDGE:                                                                                                                no case study in history that describes an organisation that has
                                                                                                                                                      been managed out of a crisis. Every single one of them was led.’
                                                                                                                                                                                                                            fundamental to creating a culture in which the people naturally
                                                                                                                                                                                                                            pull together to advance the business.”

                  HOPE OR DESPAIR
                                                                                                                                                      The author banishes a hallmark of corporate culture –
                                                                                                                                                      competition and rivalry – as a paradigm that is doomed to fail.       The Nelson Mandela Bay Business Chamber will continue
                                                                                                                                                                                                                            to interrogate the question of what constitutes responsible
                                                      C O M P I L E D BY S A M A N T H A B A R N E S                                                  Sinek explains by way of an analogy. ‘Nearly every system in the      leadership. But as the panellists, Kriegler, Makunga and Barr
                                                                                                                                                      human body exists to help us survive and thrive…A close study         agreed, ours is a shared responsibility. Collaboration and

       E
              THICS is a word that is tossed around a lot these days. Yet      and their remuneration and incentives. In corporate globally           of high performing organisations, the ones in which people feel       consensus, as well doing the right thing are essential.
              we are still seeing the exact opposite of ethical behaviour;     and in government, people get paid far too much before they            safe when they come to work, reveals something astounding.
              leadership that sets a less than exemplary example.              deliver the goods.” Barr added, “Great leaders, both corporate         Their cultures have an eerie resemblance to the conditions under      *Ms Nwabisa Makunga has since been appointed the Editor of The Herald and the
                                                                               and globally, make sacrifices personally, where they create true,      which the human animal was designed to operate.                       Weekend Post newspapers.
       So what should our response be, when expedience has replaced            real trust in the sense that people will go to war for them because
       transparency? How do we right wrongs that are occurring                 they sacrifice themselves before the rest.
       on a larger scale? The Business School at the Nelson Mandela
       University hosted a panel discussion, Leadership on the                 “This book gives many options on how you can avoid
       Edge: Hope or Despair on June 26. The discussion, while
       being insightful, also represented a call for action. Based on
                                                                               retrenchments; where everyone suffers as opposed to a few.
                                                                               Retrenchments comes down to numbers. I believe when you talk                    HUMANISTIC LEADERSHIP:
                                                                                                                                                                  THE WAY TO GO
       the panellists shared wisdom there is an urgent need for each           about ethics, and doing the ethical thing, while it may be legal it
       individual, whatever their standing in society, to hold themselves      doesn’t mean it is the right thing.
       accountable for the low moral ground that our nation has taken
       in the last nine years.                                                 “Leaders, specifically both corporate and government, need to
                                                                               examine the interests of this country and what is the right thing

                                                                                                                                                      I
       Johan Kriegler, retired Justice of the Constitutional Court of          to do, regardless of their role,” said Barr. “Everyone is a leader.        N 2015 the World Economic Forum reported that 86 per              “At the heart of humanistic leadership is trust, ethics, compassion,
       South Africa, while eloquent, drives his point home in simple           It is not a position. It is time that leaders on this continent and        cent of respondents to the Survey on the Global Agenda            and a caring supportive organisational culture which is inclusive.
       terms. “There is a very serious myth around; that our current           specifically South Africa, start sacrificing more rather than              agree that there is a leadership crisis in the world today.       To lead others well, one must have the ability to lead oneself first.”
       malaise is somehow due to one person and one family. I don’t            taking.”
       think that’s the truth.                                                                                                                        When government officials and those leading corporations are          Thinking of the big picture should be replacing individualism.
                                                                               Justice Kriegler shared his thoughts on what it takes to be a          found to have neglected their duty to uphold those they serve,        As Mona explained, “Leadership is a privilege to serve rather
       “President Zuma and the Gupta family were products of South             responsible leader. “Ethics is a very misleading term. I prefer        favouring self - interest instead, then the ground is fertile for     than the opportunity to realize personal ambitions.”
       African society. We bred them, we permitted them to grow, and           the term truth, and the word honesty. Ethics is an ephemeral           a shift towards ‘the winner takes all mentality’ which makes
       we suffered them for far too long. The remedy is in our hands. I        concept. Honesty and sticking to the truth is all that you need        it easier to indulge in power games such as bribery, nepotism,
       suggest that we should do a great deal more self - examination to       worry about. “I saw this for so many years in my profession,           blatant disregard for the rule of law and other ills.
       decide why it was possible for us to be dragged down so deeply          where you are tempted all along the line to take short cuts.
       and so quickly by apparently so few.”                                   Whenever you doubt something, about what to do or not do,              In the words of Nomkhita Mona, CEO of the Nelson Mandela
                                                                               you know perfectly well what the right thing is to do. Ethics is       Bay Business Chamber, and guest speaker at the Leadership
       Supporting this concern, Alan Barr, Managing Director, KPMG             not tricky or difficult. We all know instinctively.”                   Summit held in Nelson Mandela Bay recently, “The world needs
       Eastern Cape offered a perspective that is refreshingly sincere                                                                                better leadership by both politicians and business leaders in
       about what needs to happen; at a time when many speak in                Kriegler explained how this ingrained principle, of knowing what       order to solve social, environmental, and economic challenges.”
       euphemisms about the greed that is at the heart of the scandals         the right thing to do is, can be applied in all settings. “Is what I   Mona urged leaders to shift from individualism and ego- driven
       that we are witnessing at home and globally.                            am being asked to do honest? Is what I’m telling somebody the          leadership to consciousness based leadership which is wiser in
                                                                               truth?” he asked. “Whether as a parent, a child, a member of a         its outlook.
       “I read an interesting book recently by Simon Sinek called              NGO, or a judge. Am I delivering what I honestly believe is the
       ‘Leaders Eat Last – Why Some Teams Pull Together and Others             true resolution?"                                                      “In authentic, ethical and values based leadership, people are put
       Don’t,’” said Barr. “In my view,” he continued, “there is a dearth of                                                                          back at centre,” she explained, “so success is not based just on me
       leadership in our country and globally where it’s all about them        Nwabisa Makunga, Deputy Editor*, at The Herald spoke                   but on everyone in my sphere of influence.

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WESLEY AUGUSTYN

       NOTES FROM THE TOP
  NELSON MANDELA UNIVERSITY RESEARCHER OF THE YEAR (2016)

         WESLEY AUGUSTYN
         MANAGING DIRECTOR, BLACK SHEEP INDUSTRIES

Why did you start a business instead of settling for a pay cheque?
I have always known that my purpose in life is to help others and
by working for a pay cheque, one’s contribution to help others is
limited. Being involved in your own business allows a person to be
in a position to lead and “mould” others in the correct way.

At 29 you are a shareholder in multiple companies. What is your
reply to ‘what do you do’?                                             Do you have a mentor?
I work for Black Sheep Holdings, I see myself as a normal employee.    I have an amazing mentor and friend, Dr. Paul Tai - Hing, who
Inevitably, companies are “owned” by SARS anyway. Owning your          co-founded Black Sheep Holdings with me in 2015. Dr. Tai-Hing’s
own business does not mean anything but merely a responsibility        PhD in “social entrepreneurship” is rated among the best in the
towards your employees and the communities around you as well          world. Dr Tai-Hing spends a lot of time with me to become the
as to create positive change.                                          best I can possibly be in business as well as in my personal life.
                                                                       I also have Pascal Pau (my business coach) from Action Coach
What got you started?                                                  walking a path with me in Black Sheep Industries; we meet weekly.
It was a case of what life threw at me. My family and myself have      Pascal is my right hand man to keep me accountable in completing
gone through a lot the past few years, hence the reason to give        weekly tasks and to improve on my weaknesses. “If I don’t do my
back to others. At 16 I started working as an apprentice in my dad’s   homework I get penalised”. [Wesley recently completed a thesis
engineering business, working long hours and always dreaming to        for his MBA, The scalability of small and medium enterprises in
continuously improve as a person and in my career.                     South Africa].

When did you take that leap of faith?                                  What is the biggest lesson learned about entrepreneurship?
In 2011, at 22, I borrowed my brother’s yellow VW beetle and           Keep it simple. Meet the client’s needs/requirements and follow
R10 000. At 24 I reinvented products in industry, “I made a good       the demand. Keep your company structure dynamic. You need
deal of money”. I always knew that I had the moral backing of          to educate yourself, know the market, and be up to date with
my parents to give me the inspiration to take the leap of faith and    legislation, as that is where you will find opportunity. Ensure you
always have someone who believes in me no matter what.                 know the challenges of Small and Medium businesses so that you
                                                                       can put mechanisms in place to counteract these challenges when
What underpins everything that you do?                                 they arise. “Keep that internal flame alive and hold on as it is an
The biggest wisdom I got from my parents is the “principles of life”   emotional roller-coaster”. Finally, do not get ahead of yourself.
and to always do the right thing while no one is watching (I was
raised in a household where integrity and respect was at the core).    What is your mantra?
These principles are now instilled within all the companies that I     “Let your imagination inspire your mind to become successful” by
am involved in. I also believe these principles taught me to look      Wesley Augustyn.
pass the greedy things like money and to rather give back and to
always help others along the way (which can also be my downfall        You are an old soul; you know that?
at times, “but this makes me happy as it is part of my values and      My girlfriend tells me that every day.
morals”).

                                                                                                    www.nmbbusinesschamber.co.za       21
Centre: Yonela Malusi, Litha Nodada - Fuelserve.           Centre: Pumla Shai - S and B Sales and Cleaning Services.   Centre: Chuma Tshangela - Liphumile Agencies.

             BLACK UMBRELLAS WINNERS PROVE
             ENTREPRENEURSHIP IS POSSIBLE IN
                  NELSON MANDELA BAY
                                                        C O M P I L E D BY T H A M -T H A M U D U O J I E

        S
                OCIAL entrepreneurs Charles Maisel and Mark Frankel                      petroleum industry and caeve out his own market within this
                first conceived Black Umbrellas to support SMMEs in                      industry. What began as a truck stop in Mthatha in 2012, selling
                South Africa. In 2009 the Cyril Ramaphosa Foundation,                    fuel at wholesale prices, has grown into a formidable group, run by
        the then Shanduka Foundation, partnered with Black Umbrellas                     very ambitious young men looking to create change in the industry.
        to escalate the project countrywide with R5.2 million invested in
        the set up and operations of a Gauteng office. In Port Elizabeth,                “They have so much ambition and have grown very fast. We were
        Black Umbrellas operates in partnership with Transnet, and offers                apprehensive at first at their willingness to take risks and jump at
        enterprise development support, which is non-financial in nature,                opportunities. But this did not stop them from taking big leaps and
        to enterprises and accommodates up to 50 entrepreneurs.                          proving that even through adversity they had the drive to ensure
                                                                                         their business was a success,” said Matshoba.
        The program seeks to incubate 100% black owned businesses where
        they are selected through strict criteria and undergo a 39-month                 Yonela Malusi, the general manager, has been key to this catalytic
        program, three months of pre-incubation and 36-months full                       growth. He accredits the driving force behind Fuelserve as the need
        incubation. The businesses are given support and assistance in                   for them to becoming better and competitive. “They are fearless”
        business administration, through training, mentorship, business                  accounted Matshoba, something that Malusi himself expressed.
        coaching, bookkeeping services. They are also given access to                    “Litha is a great visionary. I would not have joined Fuelserve had I
        office infrastructure, boardroom and meeting facilities, reception               not bought in to the vision he has for the business. He is grounded
        and shuttle services.                                                            and level-headed, with a never-say-die attitude. And the fact that
                                                                                         he is creating jobs is an inspiration in itself.”
        In the program they are continuously monitored and encouraged
        to acquire industry accreditation, comply with industry regulations              “There have been many challenges that they have faced but through
        and statutory requirements so as to create responsible corporate                 the assistance of Black Umbrellas and their drive to succeed, they
        citizens.                                                                        overcame all obstacles”, said Matshoba.

        Recently the Black Umbrellas hosted Enterprise Development                       When asked what advice he would give to those leaning towards
        Awards at a graduation evening at The Plantation, where their                    entrepreneurship Malusi said, “Whatever you project once you go
        clients and SMMEs incubated in the program, were recognised                      into business, know there is no straight line to success. Always be
        for their business performance, growth and completion of the                     ready for anything and don’t take things emotionally. It is a great
        program. Among those honoured were Litha Nodada of Fuelserve                     learning experience and know that the only fail is you ceasing to
        Petroleum (Best Performing Company 1st Place and completing                      get up again.”
        the program), Pumla Nzuza of S and B Sales and Cleaning Services
        (Most Jobs Created 1st Place), Chuma Tshangela of Liphumile                      These graduates have great futures ahead of them. With current
        Agencies (BU Ambassador 1st Place and completing the program).                   trade in Zambia and the Democratic Republic of Congo and
                                                                                         future expansions planned nationally, Malusi promises that the
        “Black Umbrellas seeks to empower entrepreneurs and help build                   next twelve months are going to cement Fuelserve as a force to be
        their businesses in order for them to contribute to the economy of               reckoned with. Fuelserve Petroleum is a subsidiary of the Fuelserve
        Nelson Mandela Bay and the country. We’re currently recruiting                   Energy Group. Under this Group there is also Fuelserve Retail and
        new clients through expos, workshops and events, so applications                 Fuelserve Logistics.
        are open to those who need assistance in growing their business”,
        said Enterprise Development Manager, Fezeka Matshoba.                            “This is but one success story. There are many at Black Umbrellas.
                                                                                         We are very proud of our clients and the contribution they are
        Among its success stories lies the inspirational tale of Litha Nodada,           making in our economy”, highlighted Matshoba.
        a self-made entrepreneur who dared enter a very competitive

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