EXACT Dental Software & Practice Management Solutions - DENTAL SOFTWARE THAT'S EASY TO USE AND DELIVERS REAL BUSINESS OUTCOMES.
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
EXACT Dental Software &
Practice Management Solutions
DENTAL SOFTWARE THAT’S EASY TO USE AND
DELIVERS REAL BUSINESS OUTCOMES.
HENRY SCHEIN ONE AUSTRALIA AND NEW ZEALAND Henry Schein One New Zealand and Australia are the global leaders in providing dental practice management software and business coaching solutions. Our EXACT dental software combined with business coaching, provide practices with the perfect formula for success. We help dental practices deliver optimal clinical care and a seamless patient experience while streamlining business and administrative processes.
CONTENTS EXACT Dental Software 1 Easily Transition 2 Customer Success Program 3 Integrated Solutions Automated Recalls & Reminders 4 Campaign Plus 4 Care Manager 5 Clinipad 5 Examine Pro 6 MyPractice Cloud 6 Online Booking 7 Patient Experience 7
EXACT Dental Software
Intelligent | Powerful | Proven
For more than three decades, EXACT dental software has
been at the forefront of practice management technology
and innovation, and is the preferred choice for thousands of
practices worldwide.
EXACT was developed after extensive research on how to
best meet the needs of clinicians, managers, owners and
front-desk staff. It can help you deliver exceptional clinical
care, optimise the patient experience, and effortlessly drive
practice profitability while automating many tasks required to
successfully manage a practice.
Unlike other systems, EXACT enables you to:
Ensure best practice is always followed, such as when using
automated recalls and reminders so you never lose a patient in
the system.
Send visually engaging, branded electronic communications to
assist with treatment acceptance and patient education, thanks
to integrated HTML email functionality.
Automatically capture and create a history of all patient
communications for better transparency and compliance.
Key Features
• Automated recalls & reminders
• Digital patient forms
• Online pre-appointment patient forms
• Contactless patient self check-in
• Online booking
• Single screen perio
• Powerful reporting
• Automated marketing campaigns
• Workflow Manager
• Care Manager
• Third-party integrations including HealthEngine,
MyHealth1st, Zip, Afterpay, Openpay and more...
• E-learning Portal
Page 1
Easily Transition
We’re with you every step of the way
When you choose EXACT, you’ll be supported every step of the way
to ensure a smooth transition.
Converting your data
We can convert data from every major system without shutting
down your practice.
On-boarding your team
We will work with you to prepare your team for Go Live and
beyond.
Training and E-learning
Get trained on how to effectively use your new system from day
one, and access online courses 24/7.
Comprehensive support
Receive comprehensive help and support after Go Live.
Customer Success Program
Practices that sign up to EXACT will also receive 12 months of
business coaching to accelerate their success.
“Upgrading takes you outside of your
comfort zone, but now that EXACT is up and
running I would definitely recommend it to
anybody who is thinking of changing.”
Dr Nick Agiannidis - Practice Principal
St Marys Dental Care
Page 2
Customer Success Program
Business coaching
• Identify strengths and weaknesses
• Learn and implement best practice
• Get expert advice from a business coach
• Benchmark your performance against top practices
• Access to advanced reporting and data on key performance
indicators
Get personalised expert advice tailored to your practice
based on best practice research from thousands of practices
across New Zealand, Australia and the UK.
Learn how to optimise every area of your business so that you
can achieve 44% revenue growth* in just 12 months, just like
our top performing dental practices, after switching to EXACT.
New Henry Schein One practices that sign up to EXACT
automatically join our 12-month Customer Success Program.
Existing Henry Schein One practices already using EXACT
on a Service Level Agreement are also eligible to join the
Customer Success Program at any time.
Top performing practices are achieving:
44% $730
Automated Recalls & Reminders
SMS and post communications
Key Benefits
• Minimise lapsed patients and fail-to-attends
• Improve patient retention
• Maximise chair-time utilisation
• Reduce time and effort
Ensure your patients receive essential communications so that they
don’t fall through the cracks and can receive ongoing care required
for optimal health.
Automatically schedule SMS recalls and SMS reminders to patients
and enable them to reply to confirm their appointment.
Follow best practice and send recall postcards directly to your
patients using our EasyPost service, without printing anything
onsite.
Campaign Plus
Automated marketing campaigns
Key Benefits
• Grow practice revenue
• Improve treatment acceptance
• Automate your marketing and communications
• Track return-on-investment
Create and automatically send personalised marketing
communications to targeted patient lists, with an array of
customisable designs for email and direct mail.
Send post-operative care instructions to optimise oral health
outcomes, information on proposed treatment plans to increase
treatment acceptance, and special offers to promote certain
solutions, such as teeth whitening, extractions, implants and more.
Set budgets and easily track return-on-investment to understand
which campaigns are performing or underperforming.
Page 4
Care Manager
Easily manage treatment plans
Key Benefits
• Increase visibility on outstanding treatment plans
• Increase treatment acceptance
• Improve your patients’ oral health
• Maximise practice revenue
At the click of a button, view the total number of open
treatment plans, their total dollar value, and treatment
acceptance rates.
Clearly view, prioritise and track outstanding treatment plans,
often referred to as your ‘million-dollar filing cabinet’.
Easily view all past patient communications, assign follow-
up tasks to team members, and quickly send email or SMS
communications to patients who require follow up.
Clinipad
Electronic forms and signatures
Key Benefits
• Minimise risk from data entry errors
• Streamline processes
• Reduce printing and storage costs
• Reduce time and effort
Eliminate the need for front desk staff to manually print,
process and store paper forms.
Enable patients to electronically complete and sign patient
details, medical history, oral health survey, treatment estimate
forms, terms and conditions and marketing consent onsite at
your practice, through your iPad device.
Responses are automatically uploaded to the patient file in
EXACT, saving your front desk time and effort.
Page 5
Examine Pro
Digital imaging software
Key Benefits
• Enhance image quality
• Increase treatment plan acceptance
• Provide better clinical care
• Streamline processes
Works with a wide variety of digital hardware to seamlessly
integrate all your images into the chart screen of EXACT.
Import digital images into treatment plans to assist with patient
education and optimising treatment plan acceptance.
Advanced diagnostic tools can also enhance image quality and
provide measurement tools for precise analysis.
MyPractice Cloud
Business analytics and dashboard
Key Benefits
• Improve decision-making
• Understand performance instantly
• Anywhere, anytime access
Access various online business intelligence dashboards while in
your practice or working remotely on your mobile device.
Easily and quickly understand your business performance and
identify trends or areas for improvement.
Provides reporting and insights critical to business decision-making
to grow your practice revenue and improve the health outcomes of
your community.
Optional add-on: The Dentist Portal web app allows your providers
access to KPIs, appointments and revenue from their smartphone.
Page 6Online Booking
Integrated appointment booking system
Key Benefits
• Attract new patients
• Fill white space in your diary faster
• Maximise chair-time utilisation
Enable patients the option to book an appointment on-
demand at any time, on their preferred device, even when your
practice is closed.
Control which providers, procedures and time allocations are
available for patients to book. Patients can select whether they
are new or existing, a reason for their visit and a provider.
Include web-links in your SMS and email recalls, prompting
existing patients to book from their smartphone or PC.
Patient Experience
Online patient forms & self check-in
Key Benefits
• Keep patients and staff safe
• Reduce patient anxiety
• Streamline processes
• Create a contactless experience
Patients complete forms online on their preferred device
and are pre-screened with a COVID-19 questionnaire prior to
arrival, with responses saved directly into EXACT.
Patients self check-in without contact upon arrival at the click
of a button on their smartphone, without needing a kiosk or
any front desk interaction.
Therefore, patients spend less time waiting in your surgery and
appointments can run on-time while minimising human-to-
human and human-to-object contact.
Page 7“The transition was much easier than we
thought it would be. EXACT is very logical.”
Dr John Collins and Dr Renae Alford
- Owners and Principal Dentists
Collins Dental House
“It only took us about two weeks to start
utilising it properly and it’s now working fully
to our advantage. We often find ourselves
saying ‘how did we even do that before
EXACT?’”
Sarah Boyle - Practice Manager
Marsden Park Dental Centre
“I highly recommend EXACT to all my
colleagues. A great software is made by good
developers, but it becomes the best by its
support crew who help, troubleshoot and assist
you all the way through....and EXACT is exactly
that!”
Vaibhav Talesara - Principal Dentist & Owner
Grafton Dental
Page 8CONTACT US Henry Schein One Australia 1300 889 668 sales@henryscheinone.com.au henryscheinone.com.au/exact Henry Schein One New Zealand 0800 930 171 sales@henryscheinone.co.nz henryscheinone.co.nz/exact
You can also read
