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Advanced Management Programme
                                        Managing Organisations in a Global Business
                                        Environment
                                        University of Nottingham Malaysia
                                        5-7 October 2021

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For enquiries please contact:
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Nottingham University Business School

    +6 (0)3 8924 8277

    nottingham.edu.my/contact
                                        nottingham.edu.my/business
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Nottingham University Business School

Welcome to the                                                                                             About Nottingham University
University of Nottingham                                                                                   Business School (NUBS)
University of Nottingham UK                           The University is a full and integral part           Nottingham University Business School                 NUBS Malaysia
Nottingham’s first civic college was opened in        of the University of Nottingham UK. The              (NUBS) is one of the world’s leading                  We are a large and culturally diverse school, with
the city centre in 1881. In 1948, the college         campus provides a complete student experience        providers of business, finance and                    more than 50 full-time and part-time academic
was awarded the Royal Charter and became              with first-class facilities for teaching and                                                               staff, from countries such as Malaysia, Indonesia,
                                                                                                           management education. We provide
University of Nottingham, now able to                 learning, research and leisure. The University’s                                                           South Korea, Australia, India and the United
award degrees in its own name. Since then,            Kuala Lumpur Teaching Centre is located at
                                                                                                           outstanding teaching programmes and
                                                                                                                                                                 Kingdom and over 1,000 foundation,
University of Nottingham continues to grow and        Chulan Tower, in the heart of Kuala Lumpur           support that enable our students at our               undergraduate and postgraduate students.
still focuses on its development.                     where certain postgraduate programmes in             schools in the UK, China and Malaysia to
                                                      business and management are offered. All             excel in a global environment.                        NUBS China
In the UK, the University has three main teaching     teaching, assessments and examinations are                                                                 With staff from more than 20 countries we
campuses namely, University’s Park Campus,            carried out in English.                              Our influential research is ranked as                 provide a truly international learning environment.
Jubilee Campus and Sutton Bonington Campus.                                                                ‘internationally excellent’, with world leading       Our academics undertake research of the highest
In addition to it’s UK campuses, the University has   University of Nottingham is placed in top 100        strengths in entrepreneurship, innovation and         international standards and our students have
also opened campuses in Malaysia and China.           universities worldwide in the latest QS World        business sustainability.                              unrivalled career prospects. Graduates of NUBS
                                                      University Rankings 2020 which also places us in                                                           China are highly sought-after by leading Chinese
University of Nottingham Ningbo China                 the top 100 for Accounting and Finance, Business     We belong to an elite group of European               and international companies.
The University admitted its first students in the     and Management Studies, Economics and                Quality Improvement System (EQUIS) accredited
city of Ningbo, China in 2004, and the                Econometrics. We are recognised internationally      business schools and the Association of MBAs
purpose-built campus was formally opened in           for our world-leading research and as a              (AMBA) has accredited our MBA programmes
February 2006, as part of a joint venture. The        research-led university, students studying at the    since 1993.
University then became the first foreign university   University will be connected to leading academics,
to establish an independent campus in China.          while having access to the latest research and       Faculty of Arts and Social Sciences
                                                      renowned globally.
University of Nottingham Malaysia                                                                          NUBS UK
The University opened a campus in Malaysia                                                                 As a global leader of business, management and
in 2000. Subsequently a new purpose-built             Our worldwide network, UK-quality degrees and        finance education we have been inspiring
park campus was opened in September 2005              field-leading academics all combine to offer a       students for over 50 years. We are a research
in Semenyih, Malaysia close to Kuala Lumpur           life-changing educational experience that will       pioneer in entrepreneurship, innovation and
International Airport.                                serve to enhance your career prospects and           sustainability, ranking sixth in the UK for the
                                                      realise your true potential.                         quality and volume of our research in the UK 2014
Nottingham Malaysia is a world-class                                                                       Research Excellence Framework.
international institution providing the unique
opportunity to gain a top quality UK degree whilst                                                         We have students from over 150 countries and are
studying in Malaysia. Situated near Semenyih –                                                             home to a number of leading research centres and
about 45 minutes’ drive from the Kuala Lumpur                                                              institutes which reflect our strengths in finance
city centre and 30 minutes’ drive from Kuala                                                               and financial services, healthcare management,
Lumpur International Airport – our thriving                                                                sustainability and corporate social responsibility,
campus is home to over 5,000 students, including                                                           and enterprise and innovation.
1,400 international students from over 85
countries.
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Nottingham University Business School

Executive education at                                                                                       Training in progress
NUBS Malaysia
 Investment Programme for United Overseas          Harnessing Innovation and Creativity towards
 Bank (Malaysia) Bhd (UOB) Wealth Management        VISION 2020 to the participants of the 20th
 Employees                                          JPA-BMCC Management Development
                                                    Programme
 Economic Outlook and Implications on Financial
 and Banking Industries — Is Another Financial      Performance Management for Organisational
 Crisis Imminent? to the Board of Directors of      Success to participants from Malaysia,
 Affin Holdings Berhad                              Indonesia and Nigeria
 Creativity and Innovative Work Culture — A        Advanced Management Programme —
 Catalyst to Performance Excellence to the          Accelerated Development for Senior Managers
 participants of the 19th JPA-BMCC                  attended by senior executives from both the
 Management Development Programme                   government and private sector
 Understanding Asian Business Environment          Transforming Government and Empowering
 to the postgraduate students of international      Public Service in Realising the Shared Vision
 business of Jagannath International                to the participants of the 21st JPA-BMCC
 Management School, New Delhi (JIMS) at             Management Development Programme
 Singapore
                                                    Mentoring for Employee Development to
 HR Selection and Talent Management Workshop       participants from the private sectors in Malaysia
 for the Human Resources Development Fund
 (HRDF) under the Ministry of Human Resources       Research Methods for Publications to
 Malaysia                                           participants from the Finance Accreditation
                                                    Agency
 Out Thinking The Competition — An
 Introduction To Ingenuity And Radical              Competing on Big Data Analytics to the
 Innovation Thinking with participants from the     participants from JPA
 government and private sectors                     Powering Growth through Talent Management
 CFO Mindset — Reconciling Strategic and           to the participants from JPA
 Operational Aspects through Leadership and         Forging Cohesion through Integrity and
 Performance Management for Shell Country           Sustainabiliy to the participants of the 22nd
 Controllers                                        JPABMCC Management Development
                                                    Programme
  “The executive programme from NUBS
  Malaysia advocates to incorporate
  innovation in all that we do”

  The NUBS Malaysia executive
  programme was a marvelous
  experience. We were exposed to many
  models, frameworks and best practices
                                                                                                        Participants at the Executive education class
  which can be applied at my workplace.
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Nottingham University Business School

About the programme                                                                                        Programme schedule

Global business environment                           Who is right for the AMP?                                            Day 1                      Day 2                       Day 3
Globalisation has changed the way businesses           Senior executives with leadership positions, and
are conducted today. It is a forceful process         identified as part of the company’s succession       Time            Tuesday,                   Wednesday                   Thursday,
that is unlikely to be reversed. Due to increasing    plan with significant responsibility for strategic                   5 October                  6 October                   7 October
complexity of doing business globally, senior         decision-making including (but not limited to):
executives are increasingly finding it challenging       Members of the executive committee                               Globalisation and          Global Competitiveness     Strategy and Innovation
to navigate through complex networks, manage                                                                               Strategic Thinking         through Customer           Management
                                                         Heads of business units
dispersed and diverse teams, and implement                                                                                 in the new millennium      Intelligence and Analytics
                                                         Senior functional heads
global company strategy consistently. To navigate
this dynamic environment, it is important for            Senior executives of government agencies or      Faculty
                                                         non-profit organisation                                           Ms Vanitha Ponnusamy       Dr Dilip Mutum              Dr Avvari Mohan
leaders to be prepared with all aspects of                                                                 members
management vis-a-vis the global business
environment.                                           High-potential managers and senior functional      8.45am          Arrival
                                                      managers who wish to sharpen and refine their
                                                      leadership style, and accelerate their transition                    Agenda of the day
The challenge                                                                                              9am
                                                      from functional specialists to general managers                      Lecture and breakout sessions
One of the challenges faced by organisations
today is nurturing a group of senior executives       and leaders of organisations.                        12pm            Lunch
(of various disciplines) who can lead and align
organisation’s strategic goals in a global business   Programme goals                                                      Facilitated session by faculty members
environment, and are able to translate (execute)       Expand senior executives’ strategic mind-set.      1pm              Case analysis via group discussions
decision making and planning into reality, thus        Prepare senior executives for the rigour of                         Powerpoint preparation of case analysis (Case analysis techniques)
achieving superior business results. As the pace       managing and leading companies.
of globalisation continues to accelerate, the          Equip senior executives with appropriate                           Presentation by participants
                                                                                                           4.45pm
importance of global leadership development will       strategic leadership and change management                           Powerpoint presentation of case analysis (Presentation skills and Q&A techniques)
become more critical to an organisation’s success      tools so as to drive organisational performance.
than ever.                                                                                                                 Learning points and        Learning points and         Learning points and
                                                                                                           5.45pm
                                                      Learning outcomes                                                    End of Day 1               End of Day 2                End of Day 3
Addressing the challenge                               Knowledge of the latest globalisation challenges
In addressing the challenge, NUBS Malaysia’s                                                                               Complete ‘PAP’ for         Complete ‘PAP’ for          Complete ‘PAP’ for
                                                        and global competitiveness                         Evening
Advanced Management Programme (AMP)                                                                                        Day 1                      Day 2                       Day 3
                                                       Broadening strategic and leadership mindset
aims to equip senior executive with advanced
leadership skills, cutting-edge strategies, tools,     Cognisance of suitable leadership styles and                                                Free and easy
and techniques which will help them to lead with        change management strategies to support
vision and confidence. The AMP is a three-day           strategy execution.
                                                                                                           PAP = Personal Action Plan
residential programme covering three areas as
shown in the programme schedule.
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Nottingham University Business School

Programme synopsis
Day 1                                                   Day 2                                                  Day 3
5 October (Tuesday)                                     6 October (Wednesday)                                  7 October (Thursday)

Globalisation and Strategic Thinking in the             Gaining Global Competitiveness through                 Strategy and Innovation Management
new millennium                                          Customer Intelligence and Analytics
                                                                                                               To be successful in today’s dynamic business
Globalisation is a forceful process that is unlikely    Customer Intelligence and Analytics are essential      environment, innovation and working
to be reversed, and it is not new.                      to gaining competitive edge in the global              collaboratively is crucial for organisations.
                                                        environment.                                           Leaders must work toward building relevance and
What may be new is the emphasis on strategic                                                                   managing business fundamentals with a balanced
thinking and innovative thinking. Both type of          When data is available in big volume, high velocity    approach. This not involves developing innovation
thinking is seen to be a competitive edge in the        and multiple platforms, it is crucial that business    internally but also getting ideas developing
global business, because they significantly             organisations make use of the big data to remain       linkages or collaborations outside the organisation
change the ability to compete. Parallel to this is an   competitive in a global environment. Crucial,          for innovation.
understanding of the shape of organisation in 21st      timely and accurate decisions can be a huge
century, which is pertinent to devising                 competitive advantage for business organisations       The key objective of the day is to examine the
appropriate strategies for business.                    nowadays. Consequently it is important that these      nature of strategy and analysis using strategy
                                                        organisations can manage big data effectively and      concepts to develop awareness of the factors that
The key objective of the day is to discuss              eciently. Likewise in a customer intelligence          must be considered in strategic decision-making.
globalisation in the new millennium and how to          point of view, customer-centred decisions              In addition the participants will be exposed to
compete with thinking process (strategic and/or         revolving around relevant customer experience          innovation strategies with a particular focus on
innovative) that influences the capability of           can enhance the business growth and productivity       open innovation and understanding innovation
business to compete in a global arena.                  of the organisation.                                   systems for developing linkages of collaborations.
                                                                                                               Those leaders who leverage opportunities to
                                                        Equipped with the insights from big data               adapt, innovate and learn can invigorate creating
                                                        analytics, customer intelligence can help              advantages for themselves, their employees and
                                                        companies optimise their business operations and       their organisations.
                                                        strategies that strive towards becoming a more
                                                        competitive and sustainable entity. Very often
                                                        organisations and that too much data can lead to
                                                        confusion and decision making opportunities are
                                                        either delayed or indecisive. Consequently an
                                                        effective and efficient execution of analytics can
                                                        harness the potential of big data into actionable
                                                        predictive modelling and customer intelligence to
                                                        enhance the organisation’s global
                                                        competitiveness.

                                                        The key objective of the day is to give participants
                                                        an introduction to the techniques and approaches
                                                        to customer intelligence and analytics. You can
                                                        learn to identify and manage data from various
                                                        sources and platforms that can help your
                                                        company make important decisions in a global
                                                        business environment.
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Nottingham University Business School

Residential programmes                                                                     Venue: University of
                                                                                           Nottingham Malaysia
                                                                                           The University of Nottingham is described by The      In September 2005, the Malaysia Campus moved
                                                                                           Times Good University Guide 2015 as “the nearest      to its own purpose-built site in Semenyih, 30km
                                                                                           Britain has to a truly global university, with        south of Kuala Lumpur. Designed to reflect
                                                                                           campuses in China and Malaysia modelled on a          University Park Campus in Nottingham, it is a
                                                                                           headquarters that is among the most attractive in     self-contained, vibrant village situated on an
                                                  We offer the Advanced Management         Britain”.                                             attractive and landscaped 125-acre site.
                                                  Programme on a residential basis on                                                            Nottingham Malaysia has about 5,000 students
                                                  our campus in Semenyih. This year, the   Nottingham Malaysia opened in September 2000          and around 700 teaching and administrative staff
                                                  programme runs from 5-7 October. The     and became the first British university to set up a   from all over the world.
                                                  programme has been designed to give      campus both outside of the UK and in Malaysia,
                                                  you a real world, real learning          earning the University of Nottingham the Queen’s      The University of Nottingham is ranked in the top
                                                  experience taught by our very own        award for Enterprise 2001 and the Queen’s Award       100 universities worldwide in the QS World
                                                                                           for Industry (international Trade) 2006. In           University Rankings 2020.
                                                  expert faculty set amidst the
                                                                                           December 2015, Nottingham Malaysia was
                                                  beautifully landscaped grounds of our    awarded with a 5-star rating for the quality of its   Foundation, undergraduate and postgraduate
                                                  garden campus.                           research and innovation, making it the highest        taught and research courses at Nottingham
                                                                                           rated international university in Malaysia in The     Malaysia are taught within 19 schools and
                                                                                           Malaysia Research Assessment (MyRA).                  departments across the faculties of Arts and
                                                                                                                                                 Social Sciences and Engineering and Science. Our
                                                                                                                                                 graduates are highly sought after with 94%
                                                                                                                                                 employed or in further study six months after
                                                                                                                                                 graduation*–one of the highest graduate
                                                                                                                                                 employment rates in Malaysia.

“   Our residential programmes are intended to
    provide an excellent learning experience within

                                                                ”
    an organised, relaxed atmosphere; a perfect
    hideaway from the hustle and bustle of city life

    Dean of Faculty of Arts and Social Sciences
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Nottingham University Business School

Faculty members                                                                                                  Programme registration form
              Globalisation and Strategic Thinking in the new millennium                                         Advanced Management Programme                                       Human Resources Development Fund
              Ms Vanitha Ponnusamy (Masters of Human Resource Management, University of                          5-7 October                                                         (HRDF) claims
              Newcastle) - Assistant Professor of Organisational Management                                      University of Nottingham Malaysia                                    The course fees may be claimed under Skim
                                                                                                                                                                                       Bantuan Latihan (SBL) of HRDF subject to terms
Vanitha is Assistant Professor of Organisational Management at Nottingham University Business School             Fee                                                                   and conditions.
Malaysia. She has a degree in Anthropology and Sociology and a Masters in Human Resource                         RM4,800 per person. The programme fee                                Organisations wishing to claim HRDF can submit
Management. She has been teaching and training on topics related to Sociology, Organisational Behaviour          includes facilitation, classroom case, study                          this brochure to HRDF for approval. The
and Human Resource Management for the past 19 years. She is also the Campus Senior Tutor who                     assessment, training materials, Certificate of                        brochure contains the necessary information for
manages peer mentoring to improve students teaching and learning experiences. Currently she is pursuing          Completion, accommodation of 5D/4N, training                          HRDF to process.
her PhD in Sustainability, particularly in looking at responsible business decisions. In addition, she is also   venue cost and other logistics.
engaged in cross disciplinary research on the social dimension of human-elephant conflict. She is a
Malaysian Human Resource Development Fund (HRDF) Certified Trainer (TTT/7180).                                   Registration and payment                                            Terms and conditions
                                                                                                                 The registration form must be fully completed and                   If the designated participant cannot attend the
                                                                                                                 signed and must be received by Nottingham                           workshop, a substitute attendee is permitted.
                                                                                                                 University Business School before 21 September                      However if a confirmed participant or substitute
              Global Competitiveness through Customer Intelligence and Analytics                                                                                                     attendee does not attend the workshop, the fee is
                                                                                                                 together with your payment.
              Dr Dilip S. Mutum (PhD in Marketing, University of Warwick) - Associate Professor                                                                                      still liable in full.
              of Marketing                                                                                       Payment details as follows:
                                                                                                                 A/C Name: The University of Nottingham in                           Changes in the workshop date, venue, time,
Dilip S. Mutum is Associate Professor of Marketing at Nottingham University Business School (NUBS),              Malaysia Sdn Bhd                                                    trainers and fees can occur from time to time and
University of Nottingham Malaysia. He is also the Divisional Research Director of the Leadership,                Bank: HSBC Bank (M) Bhd                                             the organiser reserves the right to
Management and Marketing Division in the school. Prior to joining NUBS in 2014, he was attached with the         Bank Address: KL Main Office, 2 Lebuh Ampang,                       reschedule/cancel the workshop and/or amend
Coventry Business School, Coventry University, UK, as a Lecturer in Marketing and Advertising. Dilip has         50100 Kuala Lumpur                                                  any information in this brochure. In any
also worked previously as a tutor at the Warwick Business School, University of Warwick and as a lecturer        Branch: Kuala Lumpur                                                circumstances, the organiser’s liability is limited
with Universiti Utara Malaysia (2002-2006). He has a PhD in Marketing from the Warwick Business School,          Swift Code: HBMBMYKL                                                only to the refund of paid registration fee.
University of Warwick and is a Fellow of the Higher Education Academy (UK). Before deciding on an                Account No.: 301-879391-101
academic career, Dilip has worked with various organisations in different capacities. This includes a short                                                                          Certificate of completion
stint as a Sub-editor with The South Review magazine and as the Communications Officer for the                   Please send the registration form together with                     Upon completion of the programme you will
Consumers International - Asia Pacific office. Dilip is also a HRDF-Certified Trainer (TTT/15180) and has run    payment details to:                                                 receive a Certificate of Completion from the
workshops for various organisations including UEM Sunrise, Kumpulan Wang Persaraan (KWAP) and                                                                                        University of Nottingham Malaysia.
                                                                                                                 Nottingham University Business School
Jabatan Perkhidmatan Awam (JPA). He has also advised organisations on their customer service and digital
                                                                                                                 University of Nottingham Malaysia
marketing strategies. Dilip's research interests include digital consumption and sustainable marketing. His
                                                                                                                 Jalan Broga, 43500 Semenyih, Selangor, Malaysia
research work has been published within a range of publications – both in print and online.

                                                                                                                  The University of Nottingham in Malaysia Sdn Bhd
              Strategy and Innovation Management                                                                  is a HRDF Certified Training Provider.
              Dr Avvari V. Mohan (PhD, Management of Innovation, Indian Institute of Science) -
              Associate Professor of Strategic Management                                                        The University of Nottingham has made every effort to ensure that the information in this leaflet was accurate when published. Please
                                                                                                                 note, however, that the nature of the content means that it is subject to change from time to time, and you should therefore consider the
                                                                                                                 information to be guiding rather than definitive.
Dr Mohan’s interests are in strategic management, management of innovation, and responsible business
strategies (CSR). He has conducted training for national and international organisations, Government             © University of Nottingham 2020. All rights reserved.

agencies, served as a Council Member of the Consumer Forum (CFM), is on editorial panels for research            Contact us if you require this publication in a format suitable for disabled people, such as large print or braille
journals and has published in international journals and conferences. He has served as a Council Member of       t: +44 (0)115 951 5559
the Consumer Forum (CFM) under MCMC Malaysia, as Innovation Auditor for SMEs in Malaysia and also                e: alternativeformats@nottingham.ac.uk
as resource person in UN-ESCAP, UNESCO etc. He is a Malaysian HRDF Certified Trainer (TTT/7163).
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General information                                                                       Work experience
Programme name                                                                            Please list your job roles starting with your current position. If all positions are in the same company,
                                                                                          please give the major promotional sequence.

                                                                                          Name of organisation                    Last position                          From (year)             To (year)
Full name

Name you want to be referred to

Male/female                                     IC number (passport for non-Malaysians)

                                                                                          Education
Nationality                                     Date of birth (day/month/year)

                                                                                          Please list highest qualifications obtained.
Position in organisation                        Department in organisation
                                                                                          Name of institution                               Qualification                                   Year obtained

Name of organisation

Address of organisation

                                                                                          Administration
Work telephone number                           Mobile telephone number (personal)

                                                                                          Do you require a vegetarian diet?                  Yes            No
Email (office)                                  Email (personal)
                                                                                          How did you learn about this programme?            Website         Email notification        Other (please specify)

Objectives
What do you hope to gain from this programme?
                                                                                          I confirm that all the information provided in this application is accurate:

                                                                                          Signature of applicant                                                     Date (day/year/month)
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