FACTS FREIGHT 2021 - Stena Line Freight
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FREIGHT
FACTS
2021
www.stenalinefreight.com
Making it easy for
This 2021 edition of
Freight Facts includes all the
information you need about our route
network, range of services and our
contact information. our customers to do
Welcome to
Freight Facts
2021
business!
CONTENTS This is what it is all about; making it easy for our customers to do business.
Therefore this is where our focus lies, whether we are talking about our network
Introduction.....3 of routes, the locations we tie together or how our digital tools and solutions
The Stena Sphere.....4-5
add value to the seamless experience we wish our customers to have.
Shipping Logistics.....6-7 Nothing is done in one go. We have a clear goal we still believe that we are in a people business.
that it should be just as easy to book and interact Therefore our local and dedicated sales and
Intermodal Solutions.....8-9 with us, no matter whether your shipment is for customer service teams will continue to be
an unaccompanied trailer coming from an inland the very foundation of serving our customers
Routes & Regions.....10-15 intermodal location or a driver-accompanied unit and understanding the needs of the local
being transported from one port quay to another. markets.
Sustainability.....16-17
Same tools, same process and same experience. Obviously our routes and how we operate them
Digital IT Solutions.....18-19
with regards to capacities, tonnage and
Freight Fleet (pull out).....20-22 Throughout the ferry crossing and through easy timetables form the very fundamental yet very
terminal check-in and check-out, you are able to important base of our offers, and we constantly
Route Network (pull out).....23-24 track the freight unit; where it is and when you can strive to adapt to changing market conditions and
expect it to be available on the other side. demand fluctuations to ensure we are relevant
Crossing Times.....25 Especially valuable for unaccompanied flows but even from that aspect. Our vision connecting
ideal for all units to allow for better planning to Europe for a Sustainable Future remains and
Sales, Marketing and Reservations.....26-31 reduce waste in the total supply chain. All forms the foundation in everything we do, as we
information delivered to you through our Freight need a sustainable future in many aspects for
Customs Services Scandinavia.....32-33
Portal or mobile apps. all of us.
Standard Terms of Business.....35
In the ever-growing flora of digital solutions, Thank you for your support and cooperation.
Stena Line Conditions of Carriage.....36-40
Stena Line Policy for securing cargo.....41
NSOCC Green Card 2011.....42-43 GROUP FREIGHT
Brexit terms of business for
for Stena Line customers.....44-49 Jacob Koch-Nielsen Fredrik Johansson
Group Head of Freight Shipping Logistics Sales &
Business Development Manager
jacob.koch-nielsen@stenaline.com
fredrik.johansson@stenaline.com
Front cover image
Stena Estrid and Stena Edda entered Marek Kiersnowski Rob Mittelmeijer Anna Breen
service on the Irish Sea in 2020. The
third vessel, Stena Embla is expected to Trade Director Freight Commercial Manager Freight Commercial Manager
go into service on the Belfast-Liverpool Baltic Sea South North Sea Irish Sea
route in early 2021. marek.kiersnowski@stenaline.com rob.mittelmeijer@stenaline.com anna.breen@stenaline.com
Dan Röding Katrin Verner Oskars Osis
Freight Commercial Manager Freight Commercial Manager Freight Commercial Manager
Scandinavia Central Europe Baltic Sea North
dan.roding@stenaline.com katrin.verner@stenaline.com oskars.osis@stenaline.com
2 Stena Line - Freight Facts 2021 Stena Line - Freight Facts 2021
3
The Stena Sphere
The Stena Sphere consists of the Sten A. Olsson family’s three
wholly-owned parent companies, Stena AB, Stena Sessan AB and
Stena Metall AB, and wholly- and partly-owned
subsidiaries of these companies.
The Stena Sphere is one of Sweden’s largest power, and building strong companies. The
family-owned groups of companies and operates Group’s stability is ensured through a deliberate
in the following business areas: Ferry operations, strategy to focus on activities in contracyclical
Offshore drilling, Shipping, Property, New industries. These activities create employment
business, Finance/Other and Recycling, for thousands of people all over the world.
environmental service and trading.
Stena ensures sustainable value creation through
Stena’s maritime activities offer everything from its employees, who constantly seek to contribute
world-leading tanker and ferry operations, to to positive development for both our customers
vessel charter and offshore drilling. Stena has a and society at large. Care, effective
strong maritime brand and aims to be a leader performance and innovation are
in reducing the sector’s climate impact. Stena’s Stena’s key success factors –
onshore activities supplement its maritime today and in the future. Care, effective
activities based on a risk perspective, contributing
to stability and long-term strength.
performance
and innovation
The Stena AB Group contributes to value
creation and society’s development by providing
maritime transport of goods, vehicles and
passengers, offering secure homes in the Group’s
properties, generating electricity from wind
KEY STATISTICS
ssan AB
e Ferry Shipping New Business
aS Operations Stena Bulk
Stena Roro
Stena Adactum
n
Stena Line
Ste
Northern Marine Group
Global 15,700 115 37,142
Activities People Wind turbines Revenue
in operation
Stena A B
St
na Offshore Property Finance/
e
Me Drilling Global Stena Property
15,700
Other 115 37,142 149 29,100
t a ll Stena Drilling
Activities
Stena Finance
People Wind turbines
AB Stena Teknik
in operation
Revenue Vessels including
new buildings
Residential and commercial units
(owned and managed)
4 Stena Line - Freight Facts 2021 Stena Line - Freight Facts 2021
5
Shipping Logistics
In close cooperation with the industry, our Our strategically located ports offer large capacity
specialist project team plays an active role in and high frequency sailings, which give shorter
identifying, developing and providing specific lead times for cargo movements, while dedicated
customised and value-adding solutions. industrial sailings give our customers a huge
advantage.
The team focuses on meeting all of our customers’
requirements for innovative projects to achieve Our efficient fleet allows us to transport all types
visible business impact in both the short and long of ro/ro cargo in our route network and we strive
term. The team consists of experts in automotive, to represent quality, transparency, reliability and
metal products, forest products, chemistry, efficiency in everything we do.
construction material and project cargo and
provides cost-effective solutions by rail and/or
road using our extensive route network.
Paper & Forest Products Automotive
Our extensive route network, We know exactly what an
linked with a well-developed automotive company expects
infrastructure, rail connections from a shipping service.
and inland waterways, enables Deliveries must be fast,
agile and effective hauling flexible and readily available.
of paper and other forest That is why we specialise
products. in matching your particular
needs with conveniently
Metal Products located ports, customised
Together with logistics solutions and optimised
partners we serve the efficiency.
steel and metal industry
and together we offer Project Cargo
customised and competitive Industrial project cargo
solutions. solutions require attention,
planning and efficient
Construction Materials project management. Our
Industrial knowhow, knowledge and experience
dedicated frequent departures make sure we can meet your
and specialised equipment requirements and deliver
are key success factors when cost-effective solutions.
handling complicated
building material deliveries.
SHIPPING LOGISTICS CONTACTS
Fredrik Johansson Jacek Kolakowski Harun Wardak
Shipping Logistics Shipping Logistics Shipping Logistics Sales Manager
Sales & Business Sales Manager Spain, Portugal, United Kingdom
Development Manager Poland & Republic of Ireland
+46 739 421820 +48 50 800 27 12 +31(0)174 389 453
Delivering fredrik.johansson@stenaline.com jacek.kolakowski@stenaline.com harun.wardak@stenaline.com
cost effective
Ahed Alias Boriss Danilevics
solutions! Shipping Logistics Shipping Logistics
Sales Manager Sales Manager
Germany Baltic States, Russia & CIS
+49 172 4136098 +371 2913 3916
ahed.alias@stenaline.com boriss.danilevics@stenaline.com
6 Stena Line - Freight Facts 2021 Stena Line - Freight Facts 2021
7
OUR INTERMODAL
NETWORK
Intermodel Solutions Stena Line
Implemented rail connections
NORWAY
Oslo
SWEDEN
Eskilstuna
Årsta
Hallsberg
Nynäshamn
Our vision ‘Connecting Europe for a Sustainable sea and road across Europe in a fast,
Future’ goes hand in hand with the large focus cost-effective and seamless straightforward Katrineholm
there is on environmentally friendly solutions in transport process. By offering multiple modes of Göteborg
the transport industry. transport, we help you to streamline
your supply chain and improve Frederikshavn Ventspils
Halmstad
Intermodal solutions offer environmental benefits efficiencies.
such as reduced CO2 and are designed to work in Liepāja
Grenaa
line with our sustainable shipping goals. Our experienced team make Karlskrona
sure you always get the Always DENMARK
L
By leveraging our extensive network and our best solution. open to new Cairnryan
Trelleborg
RUSSIA
partners’ logistics connections, we develop
innovative and customer-centric, tailored projects! Belfast
Heysham
Kiel Gdynia
Rostock
end-to-end intermodal solutions to connect rail, Killingholme
IRELAND Travemünde
Dublin Liverpool
Holyhead
Rosslare GREAT BRITAIN NETHERLANDS POLAND
Harwich
WHY CHOOSE INTERMODAL SOLUTIONS? Fishguard
Hoek van Holland
Rotterdam
Duisburg GERMANY
BELGIUM
Extensive Safety
CZECH REPUBLIC
networks At Stena Line we do not
LUXEMBOURG
Cherbourg
Our extensive short sea compromise on safety and
Bettembourg
etwork and our partners
n security; it always comes first, SLOVAKIA
logistics connections deliver and we have the systems and
solutions f rom point-to-point. processes in place to deliver on
our commitments. Vienna
FRANCE AUSTRIA
HUNGARY
SWITZERLAND
Tailored solutions Industry experience SLOVENIA
We make sure to understand our We have vast industrial
CROATIA
customers needs and experience and together with
requirements so that we can our partners in the logistics Verona
Treviso
customise a solution that suits. industry we deliver innovative BOSNIA AND
intermodal solutions. ITALY HERZEGOVINA
SERBIA
MONTENEGRO
SPAIN
MAC
EXTENDED SERVICES DEVELOPED PORTUGAL
AND DESIGNED TO DELIVER VALUE INTERMODAL CONTACTS ALBANIA
TO CUSTOMERS Fredrik Johansson Jacek Kolakowski Harun Wardak
GR
Shipping Logistics Shipping Logistics Shipping Logistics Sales Manager
Sales & Business Sales Manager Spain, Portugal, United Kingdom
Once the decision is taken to transfer some or determine if your shipment would be a good fit Development Manager Poland & Republic of Ireland
all of your company’s freight loads to intermodal for an intermodal solution. We are ready to assist +46 739 421820 +48 50 800 27 12 +31(0)174 389 453
solutions to take advantage of cost efficient and with, advise and deliver practical and impactful fredrik.johansson@stenaline.com jacek.kolakowski@stenaline.com harun.wardak@stenaline.com
reliable service and to reduce your company’s solutions and to recommend the best way to
carbon footprint, the big question to answer is: implement this.
How can this be implemented successfully? Ahed Alias Boriss Danilevics Wilfried Klein
Check out our website https://www.stenaline- Shipping Logistics Shipping Logistics Business Development Manager
Sales Manager Sales Manager Rail & Intermodal
And this is where we, together with our partners, freight.com/our-services/intermodal-solutions/ Germany Baltic States, Russia & CIS Central Europe
come in with our experienced teams. We help you and the map for present solutions or let us
+49 172 4136098 +371 2913 3916 +49 160 7259137
evaluate the supply chain and characteristics to customise a solution just for you. ahed.alias@stenaline.com boriss.danilevics@stenaline.com wilfried.klein@stenaline.com
8 Stena Line - Freight Facts 2021 Stena Line - Freight Facts 2021
9
Nynäshamn
ESTO
SWEDEN
Göteborg
NORWAY
GERMANY IRISH SEA Frederikshavn
Halmstad
Ventspils
LAT
Grenaa Liepāja
Karlskrona
DENMARK
capacity and the new linkspansTrelleborg
built in our ports LITHUANIA
Cairnryan to allow concurrent loading of vehicle decks and RUSSIA
Göteborg Belfast
Heysham
quicker turnaround times. Yet only a month after Gdynia
SWEDEN RUSSIA Kiel
launching the latest of our most luxurious and
Rostock
IRELAND Travemünde
Dublin Liverpool environmentally friendly vessels in our fleet, we
Holyhead
were in lockdown facing the toughest year in our
GREAT BRITAIN
Rosslare 58 year history. POLAND
Trelleborg
Fishguard
Cairnryan
2021 will see a new way of working with the
Routes
GERMANY
Belfast
Kiel introduction of custom controls and processes
Rostock
BELARUS
IRELAND following the commencement of Brexit. The core
Dublin CZECH REPUBLIC
Holyhead
GERMANY Cherbourg FRANCE message for customers is that all declarations for
and
Rosslare
both export and import will need to be completed SLOVAKIA
Fishguard
prior to check in, with no exceptions. Failure to
complete documentation prior to check in will lead
AUSTRIA
Our ports of Kiel and Rostock benefit from being The pandemic has highlighted more than ever the to vehicles being refused entry to ports and affect HUNGARY
Regions
SWITZERLAND
close to the central German motorway system and UKRAINE
important role that we and our freight customers lead times for customers operations. We strongly
SLOVENIA
close to railway systems, openingCZECH
LUXEMBOURG the REPUBLIC
corridor to play in the vital supply chains that keep Britain, advise our customers familiarise themselves with CROATIA
Cherbourg
western and central Germany, the Benelux, south- Ireland and the Continent supplied with essential all the requirements and be aware of the potential
ITALY
SLOVAKIA
eastern Europe and beyond. goods. All through the crisis we continued to assist impacts on supply chain lead times to protect theHERZEGOVINA
BOSNIA AND
MOLDOVA our customers in delivering stocks of fresh food continuity of service levels. SERBIA
FRANCE AUSTRIA
The demand for intermodal solutions is steadily and drink, medical supplies, equipment and vital
HUNGARY MONTENEGRO
increasing. We work closely with our partners in
SWITZERLAND supplies across our six Irish Sea routes. We
SPAIN Thanks to our direct Irish-French route, with three
the logistics industry to connectSLOVENIA
road, sea and continued handling accompanied, unaccompanied sailings per week into Cherbourg, with crossings
CROATIA ROMANIA MACEDONIA
rail transport in a fast, optimised and seamless and project cargo, 24 hours day throughout the also to the Continent from both Killingholme and
ITALY PORTUGAL
shipping process. With access to one of theBOSNIA AND crisis, and we ensured that our vessels kept sailing Harwich into the Netherlands, we can provide a ALBANIA
most extensive short sea networks and frequent
HERZEGOVINA
SERBIA
in order to support our freight customers. seamless service for customers looking to export to
departures, we link the intermodal networks the Continent via Britain and onwards to Scandinavia. GREECE
across Europe with our service on our routes, MONTENEGRO
BULGARIA
2020 started so differently with the arrival of two
SPAIN
e.g. our services Duisburg-Kiel-Gothenburg, brand new ‘E-Flexer’ vessels. Stena Estrid arrived With the strength of our route network, modern
Verona-Kiel-Gothenburg and Bettembourg-Kiel- MACEDONIA on the Holyhead to Dublin route in January. And vessels and decades of expertise on the Irish Sea
PORTUGAL Gothenburg, as well as Oslo/Alnabru-Trelleborg- only 8 weeks later Stena Edda started on the and across Northern Europe, we believe in
ALBANIA
Rostock-Verona and Eskilstuna-Trelleborg- Birkenhead to Belfast service. A whole new class building lasting partnerships with our customers.
Rostock-Verona, have been designed to work in TURKEY of state of the art Ro-Pax vessels developed We are well placed to guide you through the
GREECE
ups and downs the next year may bring.
line with our sustainable shipping goals. by Stena Line, providing 25% additional freight
3 brand-new
Our ports provide efficient services and equipment. vessels on the
Our logistics experts are therefore able to offer
CHECK-IN & OPERATIONS CONTACTS Irish Sea
tailormade services to meet our customers’
demands and our experienced support team is ready Sales, marketing & reservations contacts on page 28-31
to assist you with any questions you might have.
Belfast VTI /VT2 Belfast VT4 Cairnryan Cherbourg
+44 (0) 2890 786095 +44 (0) 2890 786062 +44 (0) 1776 708118 +33 (0) 2334 32387
Stena Line, Dargan Road Victoria Terminal 4 Ferry Terminal, Belfast Way Quai de Normandie
CHECK-IN & OPERATIONS Belfast, BT3 9JU West Bank Road Loch Ryan Port 5011 Cherbourg
United Kingdom Belfast BT3 9JL Cairnryan DG9 8RG France
CONTACTS United Kingdom United Kingdom
Sales, marketing & reservations contacts on page 28-31
Dublin Heysham Holyhead Fishguard
Kiel Gothenburg +353 (0) 1704 7100 +44 (0) 1524 865050 +44 (0) 1407 606607 +44 (0) 1348 404405
+49 431 909 312 +46 31 858 465 Alexandra Road North Quay, Heysham Harbour Station Approach Fishguard Harbour
Dublin Port Morecombe Holyhead Goodwick
Schwedenkai 1, Majnabbe,
Dublin 1 Lancashire, LA3 2XF Gwynedd, LL65 1DQ Pembrokeshire SA64 OBU
DE-24103 Kiel Elof Lindälvs Gata
Republic of Ireland United Kingdom United Kingdom United Kingdom
SE-41455 Gothenburg
Liverpool Rosslare
Rostock Trelleborg
+44 (0) 1519 062700 +353 (0) 5391 61541
+49 381 203 55 466 +46 410 650 60
12 Quays Terminal, Tower The Ferry Terminal
Zum Fährterminal 1, Travemündeallen Road Birkenhead, Liverpool Rosslare Harbour
Überseehafen SE-231 42 Trelleborg Wirrel, CH41 1FE County Wexford
DE-18147 Rostock United Kingdom Republic of Ireland
10 Stena Line - Freight Facts 2021
11
Nynäshamn
ESTONIA
SWEDEN
NORTH SEA BALTIC SEA SOUTH
Göteborg
RUSSIA
Frederikshavn Ventspils
LATVIA
Halmstad
Liepāja
SWEDEN
LITHUANIA
RUSSIA
Gdynia
Killingholme BELARUS
Karlskrona
GREAT BRITAIN NETHERLANDS POLAND
Harwich Hoek van Holland Cairnryan
Rotterdam Belfast Gdynia
Heysham
Killingholme
IRELAND
Dublin Liverpool
UKRAINE POLAND
Holyhead
Rosslare GREAT BRITAIN
SLOVAKIA Harwich
Fishguard
MOLDOVA
2021 will be the year of recovery in many ways. and industrial areas within the United Kingdom
AUSTRIA
In May 2020, we celebrated the 25th anniversary In the second quarter of 2021, we will move to a
Because of the COVID-19 situation we have faced, and the EU. With the introduction of the vessels, HUNGARY of theBELGIUM
Gdynia-Karlskrona route, continuing the modern, larger public ferry terminal, the
UKRAINE
many other companies have had to adapt to new Hatche and Qezban, we can cope with the latest developmentLUXEMBOURG
of our ferry connection between advantage of which is its location. The terminal
SLOVENIA CZECH REPUBLIC
Cherbourg
circumstances during one of the worst periods in market demands on the North Sea. ROMANIA
Sweden and Poland. We provide the highest under construction is located close to the exit
CROATIA
decades. ITALY quality of service to our customers by offering from the port to the sea.
SLOVAKIA
On all our North Sea routes, our customers benefit BOSNIA AND three departures daily from each port lasting 10.5 MOLDOVA
HERZEGOVINA
During 2020 our customers were confronted from a smooth crossing and handling at the SERBIA hours and a convenient schedule.
FRANCE AUSTRIA We really appreciate the good cooperation
with an enormous downturn in the economy, terminals, even after Brexit, for all just-in-time SWITZERLAND we haveHUNGARY
with our many freight customers and
resulting in a drastic fall in market demand for cargo and temperature-controlled business flows. MONTENEGRO
BULGARIA Besides driver-accompanied units, the routeSLOVENIA
is through our value of caring, we look forward to
SPAIN
transportation. In our ports and terminals, and Our network provides flexible opportunities able to serve all types of unaccompanied units, developing this further. We invite
CROATIA you to use the
ROMANIA
ITALY
on board our vessels, we introduced new ways of for customers and we remain a vital part of the MACEDONIA such as trailers, containers and all types of project Karlskrona - Gdynia service and contact our local
BOSNIA AND
workingPORTUGAL
to secure a safe way of travelling. These European infrastructure. ALBANIA
cargo on roll trailer, specialized transports, experienced
HERZEGOVINA operational representatives for all
SERBIA
measures kept us sailing throughout the year and including oversized, dangerous goods, controlled our routes.
TURKEY
ensured we were recognised as a solid, flexible GREECE
temperatures and live animals. MONTENEGRO
BULGARIA
and reliable partner for our customers. SPAIN
Three Ro-Pax vessels provide perfect rest
MACEDONIA
We highly appreciate and value the great PORTUGAL
conditions for Freight drivers, allowing them to
cooperation with our customers during this tough use the ferry crossing time as their full, obligatory ALBANIA
period. daily break. Rolling off a Stena Line vessel fresh TURKEY
and fully rested is also an important safety aspect. GREECE
Our North Sea route network continues to offer At Stena Line safety comes first.
both driver-accompanied and unaccompanied
services between the most important consumer We offer a complete stack of customer oriented
digital solutions. Being available 24/7 via our
freight online booking systems, Freight Planner
App, Freight Driver App and our Customer
Service Team we do our best to deliver service
CHECK-IN & OPERATIONS CONTACTS and reliability second to none, every time.
Sales, marketing & reservations contacts on page 28-31
Hoek van Holland Rotterdam (Europoort) Harwich
+31 (0)174 389 460/423 +31 (0)181 242 190 +44 (0) 1255 243434 CHECK-IN & OPERATIONS CONTACTS
Haven nummer 901/ Slachthuisweg Haven nummer 5812, Elbeweg 91 Harwich International Port Sales, marketing & reservations contacts on page 28-31
NL-3151 XN Hoek van Holland (Beneluxhaven) Parkeston Quay, Harwich
Fax: +31 (0)174 389 429 NL-3198 LC Europoort (Rotterdam) Essex, CO12 4SR
operations@stenaline.com Fax: +31 (0)181 242 199 United Kingdom
operations.europoort@stenaline.com Fax: +44 (0) 1255 252149
Gdynia Karlskrona
+48 58 660 58 75 +46 455 366 330
Ul. Kwiatkowskiego 60 Verkövägen 101
PL 81-156 Gdynia SE-371 65 Lyckeby
Killingholme
+44 (0) 1469 542170 New larger
CRO Ports Clough Lane terminal for
North Killingholme,
North Lincolnshire, DN40 3JP 2021
United Kingdom
Fax: +44 (0) 1469 542179
12 Stena Line - Freight Facts 2021 Stena Line - Freight Facts 2021
13
FINLAND
BALTIC SEA NORTH SCANDINAVIA
Nynäshamn
SWEDEN
SWEDEN
Göteborg
RUSSIA
Ventspils
Frederikshavn
LATVIA
Halmstad
Liepāja
Grenaa
DENMARK
Cairnryan
Belfast
Travemünde
BELARUS
IRELAND
yhead Dublin
GERMANY Holyhead
Rosslare
ishguard To build up new partnerships for our customers commodities, we are able to provide multimodal The routes on Gothenburg to Frederikshavn and The Combi Terminal in the Port of Gothenburg
Fishguard
benefit, we have been working over the last year deliveries via railway, mafi-roll trailers and trailers, Halmstad to Grenaa and v.v. are, together with enables a lot of Intermodal solutions in general, in
to sustain
BELGIUM the existing market connections and or ensure high-level outsourcing to our a Baltic Sea connection, strategically located to particular connecting sea and rail. This means
BELGIUM
explore new ones. We always strive to be a subcontractors. UKRAINE cover and bridge the Scandinavian markets with new openings for cargo flows to and from the
LUXEMBOURG UKRAINE
reliable and customer-centric business partner CZECHfor
REPUBLIC continental Europe. As on all ourLUXEMBOURG
routes, we offer northern parts of Sweden on the Kattegat for
CZECH REPUBLIC
Cherbourg
both existing customers and for new prospects. We are focusing
SLOVAKIA on market demand and continue reliability, frequency, capacity and service onward transportations.
SLOVAKIA
to provide our best service to our freight customers combined with a flexible and efficient fleet for
MOLDOVA
In 2020 we are strengthening the sea-bridge
FRANCE AUSTRIA
whilst meeting our sustainability targets. We are transportation of all kinds of ro-ro cargo. The With our locally based sales organisation in MOLDOVA
FRANCE
between the Baltics and Scandinavia. From the continuously
HUNGARY strengthening our freight capacity capacity is continuously optimised to meet our Sweden and Denmark, we are always close to the
AUSTRIA
SWITZERLAND HUNGARY
autumn we moved to the newly built Stockholm on our routes and providing freight customers customers’ requirements. SWITZERLAND markets and in touch with local trends. The digital
SLOVENIA
Norvik Port (Sweden) with higher capacity and with a suitable services on allROMANIA
departures. That is part of ourSLOVENIA
business offers our freight customers
CROATIA
ROMANIA
more terminal space. Norvik is an intermodal port
ITALY why we have expanded our customer offering by Freight drivers are our most frequent customers a web-based 24/7CROATIA
freight reservation service
ITALY
with great importance for the future logistics adding
BOSNIA ANDan additional service for freight customers on board our vessels. They have access to a range throughout our entire route network.
HERZEGOVINA BOSNIA AND
chain in the region. With a fleet change, we plan with a port-callSERBIA
in Karlskrona on the existing route of facilities including good food, a comfortable HERZEGOVINA
SERBIA
on a 30% capacity increase: from the beginning between Liepaja and Travemünde. Our intention cabin and a dedicated drivers’ lounge to ensure a As a supplement, customers can handle their
of 2021 a lengthened Ropax vessel will start is to increase the frequency and
MONTENEGRO capacity even
BULGARIA restful stay. bookings through any portable device via our
MONTENEGRO
SPAIN BULGARIA
service and in the second half of the year a second further going forward. SPAIN Freight Planner App and do not forget the
lengthened vessel will follow. MACEDONIA In 2020 we started to operate our new route personal contact with our customer service teams
MACEDONIA
In 2021 we are striving to both maintain existing
ALBANIA PORTUGAL Halmstad to Grenaa and v.v. With great success, - they are always prepared to serve you.
Since we are an integral part of the logistics chain and develop new cooperation possibilities within the route has shown to support our freight ALBANIA
TURKEY
for commodities such as steel, OSB, plywood, the industry. GREECE
customers to reach markets in a more efficient For transportations to or from Norway, our TU
GREECE
trade vehicles, concrete materials and lot more, way. In addition to the route, the area of Halmstad Customs Clearance department is in place to
both from the Baltic States and as far as from Ural We believe that the first milestone in Intermodal offers a wide range of value-added services ensure a speedy and streamlined
Mountains, we have maintained stable results on solutions between the important logistical hubs related to cargo handling. process for our customers.
our routes connecting the Baltics, Russia and CIS in Russia and Germany will provide high quality
countries with Scandinavia and Germany/West services to freight companies from Russia and Capacity is
Central Europe. To meet our customers Europe and become a cornerstone for our ferry continously
requirements and accommodate different operations. Our goal is to develop this further.
optimised
CHECK-IN & OPERATIONS CONTACTS
CHECK-IN & OPERATIONS CONTACTS Sales, marketing & reservations contacts on page 28-31
Sales, marketing & reservations contacts on page 28-31
SWEDEN Gothenburg to Gothenburg to Kiel Halmstad
Nynäshamn Ventspils Travemünde Frederikshavn +46 31 85 84 65 +46 35 262 90 70
+46 8 6843 3650 +371 6360 7335 +49 450 286 2422 +46 31 85 84 20 Majnabbe, Elof Lindälvs Gata Turbingatan 22
Norvikvägen 26 Sarkanmuižas dambis 25c, Skandinavienkai, Masthugget, Emigrantvägen 20, SE-414 55 Gothenburg SE-302 50 Halmstad
SE-149 45 Nynäshamn Ventspils, LV-3601 Zum Hafenplatz 1, SE-405 19 Gothenburg
DE-23570 Lübeck - Travemünde
Liepāja Karlskrona DENMARK Frederikshavn Grenaa
+371 6360 7357 +46 455 366 330 +45 96 200 225 +45 96 200 283
Terrabalt Terminal, Verkövägen 101 Trafikhavnen Færgevej 1, DK-8500 Grenaa
14a Brivostas St, SE-371 65 Lyckeby DK-9900 Frederikshavn
Liepāja LV-3405 Tel +45 96 200 225
14 Stena Line - Freight Facts 2021 Stena Line - Freight Facts 2021
15
OUR SUSTAINABILTY FOCUS AREAS
Good health and well-being
Through care for each other and an absolute
commitment to safety, we shall actively promote the
wellbeing of both guests and employees.
Gender equality Affordable and
We embrace equality, clean energy
diversity and inclusion. We shall relentlessly strive to
Everyone at Stena Line is a Our commitment to sustainability centers around five focus improve energy efficiency on
valued member of our crew. areas that support the United Nations’ Global Goals. Together shore and at sea to actively
we work to protect life below water, ensure responsible stimulate the usage of clean
consumption, increase the use of clean energy and ensure energy sources.
safety, good health and well-being for our guests and
employees. We embrace equality and inclusion in all aspects
of our business.
Ambitious targets are defined for each area, and the
development is closely monitored, with the ambition that we
shall be a leader in sustainable shipping.
Responsible Life below water
consumption and We rely on the oceans for its
production existence. All operations shall
have minimal impact on
Care for resources is achieved by
marine life.
responsible purchasing, and by
continuously reducing waste and
increasing recycling.
At Stena Line we believe that all growth should be have initiated several pioneering projects in
sustainable and our journey to becoming a leader digitalisation, automation, electrification and
in sustainable shipping continues. The benefits of exploration of alternative fuels.
developing a more sustainable business are many:
Gained trust from stakeholders and engagement Our commitment to sustainability centres around
among employees, lowered risk in our operation five focus areas that support the United Nations’
and a reduced environmental footprint. Global Goals and we are a ISO14001 certified
operation. You are welcome to read more about
Our main contribution to sustainability is to our Sustainability work in our annual Sustainability
connect Europe with 28,000 sailings* between review that can be found on www.stenaline.com/
9 countries every year, thereby enabling trade, sustainability
transport and travel. Shipping is a safe, reliable
and efficient mode of transport with endless The foundation of our company culture is care -
Together we have a
capacity on the world’s oceans. Together with our care for our customers, for resources and care
customers, we ensure intermodal and effective for each other. We also care about your
transport solutions combining sea, road and rail opinion. You are welcome to contacts us at
responsibility for the
for European competitiveness. sustainability@stenaline.com for suggestions,
advice or just to say “hello”.
At Stena Line we always strive to improve
the efficiency of our operations further and Take care *2019
sustainable development Please get in touch and tell us how we are doing and to help us improve at:
sustainability@stenaline.com
of our world We also care
about your
opinion...
Read more on:
www.stenaline.com/sustainability
16 Stena Line - Freight Facts 2021 Stena Line - Freight Facts 2021
17Connect to all
your favourite
IT services eConnect
Our job is to help you find new ways The eConnect is a system-to-system integrated
to grow your business. That is why web service solution, which is ideal for customers
shipping high volumes. Besides a lot of other
we are continuously improving and functionalities, the system also includes a push
Continuously developing new IT tools so that you function so internal changes are directly
improving & can concentrate on your side of the communicated back to your system.
developing! business. Freight Planner App
Freight Portal With the Freight Planner App, our booking app for
Freight Portal users, you have easy access from
The Freight Portal is our brand new web-based any mobile device.
booking management service that will make your
booking process easier and quicker. Full booking and update functionality ready on
hand. New developments are in the planning.
The booking overview is managed by a dashboard
at the top of the Manage page. In the dashboard Freight Driver App
you see an overview of the bookings on all your
accounts. From here it is possible to click on the In the Freight Driver App you can send and share
dashboard to drill down and apply filters to the bookings from the Freight Portal or Planner app
search overview. The dashboard makes it easy to with drivers. Drivers will be able to open the
find unused block bookings, waiting list bookings booking and see up to date booking changes. The
or set a time limit to keep track of units not application can also be activated to include the
checked in at our ships within a certain time before possibility for the drivers to cancel and/or
departure. Furthermore, you also have an excellent transfer bookings themselves - just let us know
overview of your incoming unaccompanied units or your requirements.
those standing on quay, ready to be picked up.
Invoicing Systems
The Freight Portal has a custom built unique
booking overview where you can easily update Our invoicing systems allow you to more
your bookings directly in the search summary. A effectively manage your processes with the
booking is automatically updated when you leave invoices you receive from us so that you can save
the row in the overview. In the Freight Portal you tons of time and money.
can also quickly create multiple bookings on a
departure. Invoices can be delivered as electronic invoices or
sent via email or a portal in .pdf or .csv formats.
You simply just log into the Freight Portal with
your username and password, the same account www.stenalinefreight.com
credentials you use for both the Planner App and
the previous booking site; Extranet. The website includes all the services and
information we provide for our customers as well
As a new feature you are able to handle claims, if as it boasts a vibrant design with improved
any, directly in the Freight Portal. Please check out navigation for you to find the information you
our Claim Portal brochure for further information. need more quickly.
We recommend you to use any of the following It is full responsive with all mobile devices,
browsers to access the system: Google Chrome, meaning you can access our site from a wide
Microsoft Edge or Mozilla Firefox. range of web- browsers and portable divides.
18 Stena Line - Freight Facts 2021 Stena Line - Freight Facts 2021
19Next
generation Stena Adventurer
Holyhead - Dublin
Stena Britannica
Hoek Van Holland - Harwich
Stena Danica
Gothenburg - Frederikshavn
Stena Edda
Liverpool (Birkenhead) - Belfast
Stena Embla
Liverpool (Birkenhead) - Belfast
Stena Estrid
Holyhead - Dublin / Rosslare - Cherbourg Fishguard - Rosslare
Stena Europe Stena Flavia
Nynäshamn - Ventspils
ferries
Built/rebuilt 2003 Built/rebuilt 2010 Built/rebuilt 1983/2005 Built/rebuilt 2019 Built/rebuilt 2020 Built/rebuilt 2019 Built/rebuilt 1981/1995/2002 Built 2008
Length 210.8m Length 240.9m Length 154.9m Length 214.5m Including duck tail Length 214.5m Including duck tail Length 214.5m Including duck tail Length 149m Length 186.5m
Width 29.3m Width 32m Width 28.5m 202m LPP 202m LPP 202m LPP Width 26.5m Width 25.6m
Capacity 1,500 passengers Capacity 1,200 passengers Capacity 2,274 passengers Width 27.8m Width 27.8m Width 27.8m Capacity 1,400 passengers Capacity 880 passengers
Lane metres 3,400m Lane metres 5,566m Lane metres 1,640m Capacity 927 passengers Capacity 927 passengers Capacity 927 passengers Lane metres 1,120m Lane metres 2,255m
Height clearance 5m Height clearance 5m Height clearance 4.5m Lane metres 3,100m Lane metres 3,100m Lane metres 3,100m Height clearance 4.65m Height clearance 5.2m
Width clearance 6m Max terminal 4.35m Width clearance 6m Height clearance 5.2m main deck/trailer deck Height clearance 5.2m main deck/trailer deck Height clearance 5.2m main deck/trailer deck Width clearance 3.55m Width clearance 6m
Width clearance 4.8m Width clearance 4.8m lower hold trailer deck Width clearance 4.8m lower hold trailer deck Width clearance 4.8m lower hold trailer deck
Seven years after initiating the
next-generation ferries project in 2013
Stena Estrid, Stena Edda and Stena
Embla have now all entered into service
on the Irish Sea.
Stena Forerunner Stena Foreteller Stena Germanica Stena Gothica Hatche Stena Hibernia Stena Hollandica Stena Horizon Stena Jutlandica
Rotterdam - Harwich Rosslare - Cherbourg Gothenburg - Kiel Travemünde - Liepāja Rotterdam - Killingholme Heysham - Belfast Hoek van Holland - Harwich Dublin-Holyhead / Cherbourg Gothenburg - Frederikshavn
Our new next-generation ferries are some of the
Built 2003 Built/rebuilt 2001 Built/rebuilt 2001/2007/2010 Built/rebuilt 1981/1991/1993/2001 Built 2009 Built/rebuilt 1996 Built/rebuilt 2010 Built/rebuilt 2006 Built/rebuilt 1996/2006
most advanced and energy-efficient vessels in Length 195.3m Length 195.3m Length 240m Length 171m Length 193m Length 142.5m Length 240.9m Length 186.5m Length 184.3m
Width 26.8m Width 26m
operation. They are larger than regular RoPax Capacity 12 passengers
Width 26.8m Width 28.7m Width 20.25m
Capacity 12 passengers
Width 23.2m Width 32m Width 25.6m Width 27.8m
Capacity 12 passengers Capacity 1,300 passengers Capacity 186 passengers Capacity 12 passengers Capacity 1,200 passengers Capacity 970 passengers Capacity 1,500 passengers
vessels, with more availability per sailing. Lane metres 3,000m Lane metres 3,000m Lane metres 3,800m Lane metres 1,598m Lane metres 3,663m Lane metres 1,710m Lane metres 5,566m Lane metres 2,250m Lane metres 2,100m
Height clearance 8.1m Height clearance 8.1m Height clearance 5m Height clearance 5.5m Height clearance 4m to 6.8m Height clearance 4.8m/5.5m Height clearance 5m Height clearance 4.9m Height clearance 4.9m
Width clearance Hoistable ramp 6m Width clearance Hoistable ramp 6m Width clearance 5.8m Width clearance 4m Width clearance 2.9m to 3m Width clearance 5.3m Max terminal 4.35m Width clearance 5.3m Width clearance 6.2m
Based on over 50 years of experience in ferry Fixed ramp 4m Fixed ram 4m Width clearance 4.8m
operations, the ships have been equipped with
several digital features for enhanced customer
experience and by incorporating our combined
knowledge from ship design and operation since
1962, our next generation ferries are our most
fuel-efficient vessels ever. For example, Stena Estrid
is equipped with automated waste chutes,
biodegradable lubrication oils, LED lighting, solar
films on windows and a copper-free anti-fouling
coating paint.
Stena Livia POL Maris Mecklenburg-Vorpommern Stena Nautica Stena Nordica Stena Scandinavica Stena Scotia Seatruck Panorama Skåne
Nynäshamn - Ventspils Rotterdam - Killingholme Trelleborg - Rostock Halmstad - Grenaa Gdynia - Karlskrona Gothenburg - Kiel Belfast - Heysham Belfast - Heysham/Liverpool Trelleborg - Rostock
Our fleet consists in total of approximately 34 ships
Built 2008 Built 2009 Built/rebuilt 1996/2003 Built/rebuilt 1986/2002 Built 2000 Built/rebuilt 2003/2007/2011 Built/rebuilt 1996 Built/rebuilt 2008 Built/rebuilt 1998
operating in our network on 17 routes in Northern Length 186m Length 193 Length 200m Length 135.6m Length 169.8m Length 243m Length 142.5m Length 142m Length 200m
Europe. Width 25.6m Width 26m Width 28.2m Width 24m Width 24m Width 29.3m Width 23.2m Width 23m Width 29m
Capacity 750 passengers Capacity 12 passengers Capacity 600 passengers Capacity 900 passengers Capacity 401 passengers Capacity 1,300 passengers Capacity 12 passengers Capacity 12 passengers Capacity 600 passengers
Lane metres 2,250m Lane metres 3,663m Lane metres 3,202m Lane metres 1,265m Lane metres 1,950m Lane metres 3,800m Lane metres 1,692m Lane metres 1,830m Lane metres 3,295m
Height clearance 5.2m Height clearance 4m to 6.8m (Including 945m rails) Height clearance 4.5m/4.7m Height clearance 5.2m Main deck Height clearance 5.2m Height clearance 5.2m Height (clearance) Width (clearance) (Including 1,120m rails)
Width clearance 6m Width clearance 2.9m to 3m Height clearance 4.85m Width clearance 5.7m/4m 8m Weather deck Width clearance 6.2m Width clearance 5.3m Tank top 5m External Stern ramp PS - 6.5m/SB 12.3m Height clearance 4.8m
Width clearance 6.35m 8m Lower hold Main deck 6.8m Internal Stern door to Weather Deck PS 6.4m Width clearance 6.5m
Width clearance 4.6m Weather deck 5.2m Internal Main deck to tank top SB 3.5m
Pull me out!
(and pin me up)
Somerset Stena Spirit Stena Superfast VII Stena Superfast VIII Stena Transit Stena Transporter Urd Stena Vinga Stena Vision
Rotterdam - Harwich Gdynia - Karlskrona Cairnryan - Belfast Cairnryan - Belfast Hoek Van Holland - Killingholme Hoek Van Holland - Killingholme Liepāja - Karlskrona - Travemünde Gothenburg - Frederikshavn Gdynia - Karlskrona
Built 1997 Built/rebuilt 1987/2007/2011 Built/rebuilt 2001 Built/rebuilt 2001 Built/rebuilt 2011 Built/rebuilt 2011 Built/rebuilt 1981/1991/1992/ Built 2005 Built/rebuilt 1987/2007/2010
Length 138.5m Length 175.4m Length 203.3m Length 203.3m Length 212m Length 212m 1998/2001 Length 129.9m Length 175.5m
Width 22.65m Width 30.3m Width 25m Width 25m Width 26.7m Width 26.7m Length 171m Width 23.4m Width 30.3m
Capacity 12 passengers Capacity 1,300 passengers Capacity 1,200 passengers Capacity 1,200 passengers Capacity 300 passengers Capacity 300 passengers Width 20.2m Capacity 400 passengers Capacity 1,300 passengers
Lane metres 2,475m Lane metres 2,214m Lane metres 1,924m Lane metres 1,924m Lane metres 4,056m Lane metres 4,056m Capacity 186 passengers Lane metres 1,500m Lane metres 2,214m
Height clearance 5.2m Height clearance 4.45m Height clearance 5m deck 5 only Height clearance 5m deck 5 only Height clearance 4.9m Height clearance 4.9m Lane metres 1,598m Height clearance 5.4m Height clearance 4.45m
20 Width clearance 6m Width clearance 4.5m
Width clearance
4.45 deck 3
3.1m deck 5 between pillars Width clearance
4.45 deck 3
3.1m deck 5 between pillars
Max terminal
Width clearance
4.35m
4.8m
Max terminal
Width clearance
4.35m
4.8m
Height clearance
Width clearance
4.9m
7m
Width clearance 7m Width clearance 4.5m
22ELAND Stena Line route Crossing times 18 routes
network SCANDINAVIA
Gothenburg - Frederikshavn
From 3 hrs 15 mins
Links key ports and road connections The network is easy to Halmstad - Grenaa
across Europe and Russia access - wherever you are! FINLAND
From 4 hrs 35 mins 5 hrs
GERMANY
The route network is also a complete, one stop You can choose from a range of user-friendly, Gothenburg - Kiel
freight transportation tool. The range of routes secure booking options and also our Customer
14 hrs 30 mins (Mon-Fri) 15 hrs 30 mins (Weekend)
and vessels lets you choose crossings that best Support Teams will be happy to take your calls
Trelleborg - Rostock
suit you and your customers’ needs. Some routes and support you with your reservations on any 6 hrs and Approximately 7 hrs
NORWAY
are served by Ro-Pax vessels and some are Stena Line route.
dedicated freight services designed specifically
for accompanied and unaccompanied units.
BALTIC SEA NORTH
Travemünde - Liepāja
From 26 hrs 30 mins
Nynäshamn
ESTONIA Nynäshamn - Ventspils
From 8 hrs 30 mins
SWEDEN
One of Göteborg BALTIC SEA SOUTH
Europes RUSSIA
Largest! Frederikshavn Ventspils Gdynia - Karlskrona
From 10 hrs 30 mins
LATVIA
Halmstad
Grenaa Liepāja NORTH SEA
Karlskrona
DENMARK Hoek van Holland - Harwich
Trelleborg Between 7 and 8 hrs
LITHUANIA
Hoek van Holland - Killingholme
Cairnryan Approximately 11 hrs
RUSSIA
Belfast Gdynia Rotterdam - Harwich
Heysham Kiel
Approximately 8 hrs
Rostock Rotterdam - Killingholme
Killingholme BELARUS
IRELAND Travemünde Approximately 12 hrs
Dublin Liverpool
Holyhead
IRISH SEA
Rosslare GREAT BRITAIN NETHERLANDS POLAND
Cairnryan - Belfast
Harwich Hoek van Holland From 2 hrs 15 mins
Fishguard
Rotterdam Heysham - Belfast
Approximately 8 hrs 15 mins
GERMANY
Liverpool (Birkenhead) - Belfast
BELGIUM
Approximately 8 hrs
UKRAINE Holyhead - Dublin
3 hrs 15 mins
LUXEMBOURG
CZECH REPUBLIC
Cherbourg Fishguard - Rosslare
From 3 hrs 15 mins
SLOVAKIA Cherbourg - Rosslare
From 17 hrs
MOLDOVA Cherbourg - Dublin
From 20 hrs 15 mins
FRANCE AUSTRIA
HUNGARY
SWITZERLAND
23 24 SLOVENIA
Stena Line - Freight Facts 2021
25
ROMANIACONTACT DETAILS FOR CONTACT DETAILS FOR
CUSTOMERS IN CUSTOMERS IN
Sales, marketing & BENELUX, FRANCE, SPAIN
& PORTUGAL
POLAND & UKRAINE
reservations contacts
Office Address Office Address
Stationsweg 10, NL Ul. Kwiatkowskiego 60,
3151 HS Hoek van Holland PL 81-156 Gdynia
Connect
with your
local team!
SALES & MARKETING SALES & MARKETING
Anouk Boender Pawel Hillar
Area Sales Manager Area Sales Manager
Benelux Poland & Ukraine
+31 (0)174 389 396 +48 50 800 27 15
anouk.boender@stenaline.com pawel.hillar@stenaline.com
Nell Eichhorn Przemyslaw Sachaj
Area Sales Manager Area Sales Manager
Benelux Poland & Ukraine
+31 (0)174 389 451 +48 50 800 27 33
nell.eichhorn@stenaline.com przemyslaw.sachaj@stenaline.com
Ana Magnet Nootenboom Marta Florin
Sales Support, Indoor Sales Area Sales Manager
Portugal, Spain and France Poland
& Marketing
+48 50 800 27 03
+31 (0)174 389 472 marta.florin@stenaline.com
ana.magnet.nootenboom@stenaline.com
Ewa Murawska
Nathalie van Es Sales Support &
Sales Support & Indoor Sales Marketing Specialist
+31 (0)174 389 371 +48 58 660 92 97
salessupport.nl@stenaline.com ewa.murawska@stenaline.com
SHIPPING LOGISTICS Beata Kosciuk-Bomba
& INTERMODAL Sales Support &
Freight Business Controller
+48 58 660 92 92
Harun Wardak beata.kosciuk.bomba@stenaline.com
Shipping Logistics Sales Manager
+31(0)174 389 453
harun.wardak@stenaline.com
SHIPPING LOGISTICS
& INTERMODAL
RESERVATIONS
Jacek Kolakowski
Shipping Logistics Sales Manager
Contact
+48 50 800 27 12
+31 (0)174 315 858
jacek.kolakowski@stenaline.com
freightbooking.nl@stenaline.com
RESERVATIONS
Gdynia
+48 58 660 92 93
freightbooking.pl@stenaline.com
26 Stena Line - Freight Facts 2021 Stena Line - Freight Facts 2021
27CONTACT DETAILS FOR CUSTOMERS IN UNITED KINGDOM CONTACT DETAILS FOR CUSTOMERS IN CENTRAL EUROPE
& REPUBLIC OF IRELAND & SOUTHEAST EUROPE
Great Britain Northern Ireland Office Address
12 Quays Terminal, Victoria Terminal 4, Zum Fährterminal 1,
Tower Road West Bank Road DE-18147 Rostock
Birkenhead Belfast BT3 9JL
CH41 1FE
SALES & MARKETING SALES, SHIPPING LOGISTICS SALES & MARKETING Agnieszka Seyffert
& INTERMODAL Sales Support
For sales and general For sales and general sales enquiries +49 381 20355335
sales enquiries agnieszka.seyffert@stenaline.com
Harun Wardak freightsales.de@stenaline.com
UK +44 (0)2890 372888 Shipping Logistics Sales Manager
ROI +353 (0)1 704 7171 SHIPPING LOGISTICS
+31(0)174 389 453 Christof Weichbrodt
salessupport.uk.roi@stenaline.com harun.wardak@stenaline.com
Area Sales Manager
Central Europe
Ahed Alias
David Byrne RESERVATIONS +49 151 12153464
Shipping Logistics Sales Manager
Germany
Area Sales Manager christof.weichbrodt@stenaline.com
Republic of Ireland +49 172 4136098
Telephone ahed.alias@stenaline.com
+353 (0) 1 7047142 Marcel Carstensen
From within United Kingdom
+353 (0) 87 9131204
0845 070 4000 Area Sales Manager
david.byrne@stenaline.com INTERMODAL
Germany, Croatia, Slovakia,
From within Republic of Ireland
Czech Republic & Slovenia
Tiarnan Rossiter 048 90 786062
+49 151 64956631 Katrin Verner
Area Sales Manager From outside United Kingdom & marcel.carstensen@stenaline.com Freight Commercial Manager
Republic of Ireland Republic of Ireland Central Europe
(All Irish Sea Routes)
+353 (0) 53 9161535 Carl Rappat +49 171 5622714
+353 (0) 86 0343333 +44 (0) 870 850 3535 katrin.verner@stenaline.com
tiarnan.rossiter@stenaline.com Area Sales Manager
Germany & Italy
Email bookings +49 151 12109672 Wilfried Klein
Joanne Harkin freightbooking.uk.roi@stenaline.com carl.rappat@stenaline.com Business Development Manager
Area Sales Manager Rail & Intermodal
Northern Ireland
Opening hours Nadine Albrecht +49 160 7259137
+44 (0) 2890 786093 wilfried.klein@stenaline.com
08:00-22:00 Mon-Fri Areas Sales Manager
+44 (0) 77 64822984
08:00-21:00 Sat-Sun Germany & Austria
joanne.harkin@stenaline.com
(including public holidays)
+49 171 1867636 CONVENTIONAL RAIL
nadine.albrecht@stenaline.com
Carl Evans Agnieszka Seyffert
Area Sales Manager
Great Britain North
Kadir Cetinkaya Indoor Sales Rail
Area Sales Manager +151 26937244
+44 79 89 211 957
Germany, Turkey, Greece, Macedonia rail@stenaline.com
carl.evans@stenaline.com
and Bulgaria
+49 175 1997361
Nadine Albrecht
kadir.cetinkaya@stenaline.com
Areas Sales Manager
Germany & Austria
Ramona Dannenberg +49 171 1867636
Sales Support, Indoor Sales & Marketing nadine.albrecht@stenaline.com
+49 381 20355331
ramona.dannenberg@stenaline.com RESERVATIONS
Katrin Kästner Rostock
Sales Support & Indoor Sales +49 381 666 37 933
+49 381 20355332 Fax:+49 (0) 381 203 55 236
katrin.kaestner@stenaline.com freightbooking.de@stenaline.com
28 Stena Line - Freight Facts 2021 Stena Line - Freight Facts 2021
29CONTACT DETAILS FOR CUSTOMERS IN CONTACT DETAILS FOR CUSTOMERS IN SCANDINAVIA
THE BALTIC STATES, RUSSIA & CIS
Office Address Sweden Office Address Denmark Office Address
Gredu Street 4A, 6th floor, Freight Building, Denmark Færgehavnsvej 10
Riga, LV-1019 Terminal, SE-405 19 DK-9900 Frederikshavn
Gothenburg
SALES & MARKETING SHIPPING LOGISTICS SALES & MARKETING Denmark & Norway
& INTERMODAL
Vladimirs Scavinskis Sweden & Finland Lars Frost Andreasen
Freight Sales Manager Boriss Danilevics Freight Manager
Baltic States, Russia & CIS
Shipping Logistics Sales Manager Cathrine Råbacka +45 28 88 32 82
Mobile +371 2866 0056 Baltic States, Russia & CIS lars.frost.andreasen@stenaline.com
Area Sales Manager Sweden
vladimirs.scavinskis@stenaline.com
Mobile +371 2913 3916
+46 704 858438
boriss.danilevics@stenaline.com
cathrine.rabacka@stenaline.com Nicolaj Smith Hansen
Didzis Krisjanis Area Sales Manager, Denmark
Area Sales Manager Agnis Melnbardis Per Åkerberg +45 28 883 256
LT, BY, UA, MD, Caucasus
Sales Project Cargo Specialist nicolaj.smith.hansen@stenaline.com
Area Sales Manager Sweden
Mobile +371 2863 3222
Mobile +49(0)17 1566 9056
didzis.krisjanis@stenaline.com +46 704 858437
Phone +49(0)45 0286 2427
per.akerberg@stenaline.com Sussi Christensen
agnis.melnbardis@stenaline.com
Indoor Sales/Sales Support
Ivars Suipe
RESERVATIONS Arnela Dzindic +45 96 200 224
Area Sales Manager
sussi.christensen@stenaline.com
LV, RUS & Central Asia Area Sales Manager
Sweden, Finland & Norway
Mobile +371 2834 4644 Ventspils - Nynäshamn
ivars.suipe@stenaline.com +46 739 421747 SHIPPING LOGISTICS
+371 6360 7335 arnela.dzindic@stenaline.com
cargo.sweden@stenaline.com
Simona Uzule Fredrik Johansson
Linda Ildebo Shipping Logistics
Freight Sales Support Assistant
Liepāja - Travemünde Indoor Sales & Customer Sales & Business
Mobile +37125749182 Development Manager
+371 6360 7357 Service Team Manager
simona.uzule@stenaline.com
+46 704 858690 +46 739 421820
cargo.germany@stenaline.com
linda.ildebo@stenaline.com fredrik.johansson@stenaline.com
Anastasija Jelutina
Sales Support Specialist For all other routes RESERVATIONS
Sandra Möller
Office +371 6360 7220 please use any of above phone
numbers or email addresses. Sales Support & Indoor Sales
Mobile: +371 2028 4423
salessupport.lv@stenaline.com +46 704 858698 Customers in
sandra.moller@stenaline.com Sweden, Norway & Finland
+46 31 704 08 00
freightbooking.se@stenaline.com
Customers in
Denmark
Tel +45 96 200 222
freightbooking.se@stenaline.com
30 Stena Line - Freight Facts 2021 Stena Line - Freight Facts 2021
31Customs services
NORWEGIAN CUSTOMS CLEARANCE
Scandinavia
DANISH CUSTOMS NORWEGIAN CUSTOMS SWEDISH CUSTOMS
CLEARANCE CLEARANCE CLEARANCE
Danish clearance Norwegian import Swedish import
Danish import, Provisional Storing (MIO), Norwegian Direct clearance - irrespective We offer declarations from all Swedish
Complete Clearance (FUE) All customs of border crossing. ports of entry and all Swedish/
Through our experienced customs service team, we make sure to provide you procedure codes including regular sale, • Registration cards Norwegian borders.
returned goods, temporary import etc. • Customs warehouse at Svinesund
with the best customs solutions for you. • Tollpass and ankomstmelding (Arrival
notice) at Svinesund EU clearance
EU clearance (procedure 4200)
Stena Line holds an Authorized Economic Our Denmark-based team at the office in (procedure 4200) Norwegian export We are specialists in the clearance of fish
Operator (AEO) certificate in Sweden and Frederikshavn can assist you with all customs We are specialists in the clearance of fish • Export declarations, all customs and industrial products irrespective of the
and industrial products irrespective of the procedure codes. place of arrival in Sweden.
Denmark. This means that our customs service solutions in Norway, Denmark and
place of arrival in Denmark.
procedures are efficient and compliant. It also Sweden.
means that our customs clearance departments NCTS T-documents NCTS
Danish export Incoming and outgoing start-up of Incoming and outgoing start-up of
have access to quicker and more simplified Our team based at the border at Svinesund,
We offer declarations from all Danish T-documents at all borders. T-documents at all borders.
customs procedures, which gives our customers a Norway is in close contact with our office in ports of entry. Often using the simplified
faster and more dynamic experience. Denmark, and will support you with customs procedure, means that there is no need to
visit a customs office in Denmark before Approved consignee Swedish export
solutions, including services for your drivers.
departing the country. We offer closure of T-documents, • Export declarations
The extensive experience we have with imports, following either a customs clearance, • Intrastat
exports and T-documents in the EU countries and arrival notice or tollpass. • Reports of monthly import/export,
Unaccompanied statistics to SCB (Statistiska
Norway enables us to provide an excellent and
factual arrival Centralbyrån) and/or Skatteverket.
specialised service for our customers. We handle EUR1 • Intrastat invoice.
We offer the release of unaccompanied
all types of declarations from all Scandinavian units shipped on our routes which have We offer EUR1 documents on goods
borders and ports of entry into these countries. been cleared by a registrar other than leaving Norway.
Stena Line, cf. Danish legislation
(clearance codes §38, §39).
NCTS – T-documents
We offer the start-up of Danish NCTS Procedures
CONTACT DETAILS FOR CUSTOMS SERVICES documents (T1 and T2). Often using the
simplified procedure, means that there is are efficient and
no need to visit a customs office in
Denmark before departing the country. compliant
For Danish, Swedish Kenneth Dalsager For already settled EUR1
and Norwegian Customs & Freight Service Manager Customs enquiries please We offer EUR1 documents on goods
Customs Services +45 96 200 234 contact: leaving Denmark.
+45 96 200 225 + 45 28 88 32 36 cs@stenaline.com
kenneth.dalsager@stenaline.com
cs@stenaline.com
For UK customs clearance service, please visit our website stenalinefreight.com
32 Stena Line - Freight Facts 2021 Stena Line - Freight Facts 2021
33You can also read
