FPT Information System - Corporate profile Copyright 2019 FPT Information System. All rights reserved.

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FPT Information System - Corporate profile Copyright 2019 FPT Information System. All rights reserved.
FPT Information System
                                                                Corporate profile
Copyright © 2019 FPT Information System. All rights reserved.
FPT Information System - Corporate profile Copyright 2019 FPT Information System. All rights reserved.
MISSION
                                                                   FPT IS strives to become a globally
                                                                   trusted provider of software solutions
                                                                   and IT services, creating values for our
                                                                    customers, enhancing success for
                                                                     our stakeholders and contributing
                                                                             to the community.

Content   COMPANY OVERVIEW    04   CAPABILITY                 12   SUSTAINABLE DEVELOPMENT                    32
          Overview            06   Industry Solutions         14   Corporate Culture                          35
          Milestones          08   Cross-industry Solutions   16   Social Responsibility                      36
          Operation Network   10   SI & IT Services           18
                                   Made by FPT IS Strategy    20
                                   Resources                  24
                                   Partners                   26
                                   Customers                  28
FPT Information System - Corporate profile Copyright 2019 FPT Information System. All rights reserved.
COMPANY OVERVIEW
Established as a key player in applying state-of-the-art
information technology into backbone sectors of the
country’s economy
FPT Information System - Corporate profile Copyright 2019 FPT Information System. All rights reserved.
OVERVIEW
                                                                                                                            Business domains

                                                                                                                            Banking – Finance   Public Sector     Public Finance        Telecom        Healthcare      Transportation        Utilities
                                                                  Established: December 31, 1994
                                                                  Revenue: 4,802 billion VND (2020)
                                                                  Number of employees: 2,454 (2020)

                                                                  During more than 26 years of development, FPT
                                                                                                                                                                          Enterprises               Others
                                                                  Information System (FPT IS) has been one of the leading
                                                                  system integrators, software/solutions and IT services
                                                                  provider in Vietnam and the region. Demonstrating
                                                                  technical capabilities recognized by customers and
                                                                  partners worldwide, we offer solutions and services for                Solutions
                                                                  key industries of the countries we operate in.                                                             System Integration                            IT Services
                                                                                                                                         & Products

Parent company: FPT Group
    Our parent group – FPT Corporation – is the leading name in ASEAN ICT industry. With over 30,000
    employees worldwide, FPT has presence in 26 countries and territories across the globe. FPT operates
    through three core business domains of Technology, Telecommunications and Education. Being member of
    such major organization has empowered FPT IS towards sustainable development.

                                                                         FPT INFORMATION SYSTEM
      Established: September 13, 1988         Technology
                                                                         FPT Software
      Revenue: 29,830 billion VND (2020)
                                                                         FPT Smart Cloud
      Number of employees: 30,651 (2020)
                                                                         FPT Digital                                        Quality Assurance
      Traded as: FPT (HOSE)
                                                                                                                            The FPT IS quality assurance system is certified with internationally recognized certifications in quality management
                                                                         FPT Telecom                                        (ISO 9001:2008), information security (ISO 27001) and software development processes (CMMi3). Our project
                                      Telecommunications                                                                    management policies follow PMP and CMMi standards and utilize ASAP (SAP), ADM (Accenture) and AIM (Oracle)
                                                                         FPT Online Service
                                                                                                                            methodologies for implementation.

                                                                         FPT Education
                                               Education
                                               & Others                  FPT Investment

                                                                         Synnex FPT
                                               Associate
                                               company                   FPT Retail
                                                                         FPT Securities
                                                                         FPT Fund Management
                                                                         HOMA Technologies

6                                                                                                                                                                                                                                                        7
FPT Information System - Corporate profile Copyright 2019 FPT Information System. All rights reserved.
MILESTONES                                                                                                                                                                                                                                                       2018
                                                                                                                                                                                                                               2016
                                                                                                                                                                2013                                                           Launched the
                                                                                                                                                                                                                                                                Launched the first 4.0technolo-
                                                                                                                                                                                                                                                                gy solution for general hospital
                                                                                                                                                                Financial management information                               eTicket system                   management in Vietnam
                                                                                                                                                                system for Ministry of Economy and                             for Vietnam                      (FPT.eHospital 2.0)
                                                                                                                                                                Finance of Cambodia delivered                                  Railway
                                                                                                                                                                                                                                                                 2018
                                                                                                               2009                                                                            2015                            2016                              Launched the Mobile Number
                                                                     2006                                                                                                                      Tax administration              Deployed
                                                                                                                                                                                                                                                                 Portability Project
    1994                                                      100 million USD
                                                                                                ERP system for Vietnam                                                                         application for                 software system
                                                                                              National Petroleum Group
                                                                                                                                                                                                                                                                 2018
                                                                                                                                                                                               Bangladesh                      for the electronic
 Established                                                           in sales
                                                                                              implemented - the largest                                                                                                        toll collection on
                                                                                                 ERP project in Vietnam                                                                                                        national highways
                                                                                                                                                                                                                                                                 Deployed and operated a
                                                                                                                                                                                                                               of Vietnam
                                                                                                                                                                                                                                                                 series of large IT systems in the
                                                                                                                                                                                                                                                                 global market

                                                                                                                                                                              2014                                                                 2017
                    1996                                                                      2008                                                                            Integrated income tax                                                Vietnam's largest ERP project abroad
 Project to connect Vietnam                                                                                                                                                   administration system                                                for for Gas Transmission Company
                                                                      Personal income tax system                                                                              for the National Board of
to the Internet implemented                                                                                                                                                                                                                        Limited (GTCL) in Bangladesh
                                                                          for Vietnam Ministry of                                                                             Revenue in Bangladesh delivered
                                                2005                             Finance delivered
                                                                                                                                                                                                                                                   2017
          Integration gateway for General Department
      of Taxation – State Treasury – Ministry of Finance
                                                                                              2008                                                                            2014
                                                                                                                                                                                                                                                   Finished 3 components of the FSMIMS
          – General Department of Customs in Vietnam                                                                                                                          Successfully deployed phase 1 of the
                                                                       Remote administration and                                                                                                                                                   project - a key IT project for banking
                                               delivered                                                                                                                      Quang Ninh eGovernment Project.
                                                                         support services for 600                                                                                                                                                  management and modernization
                                                                         servers in Asia - Pacific -
                                                                                Dailmer Chrysler

 1996                                                                                             self-developed solutions: FPT.eHospital       and FPT.VNACCS Electronic Customs                  2016                                             Insurance of Vietnam (DIV), the National
Designed and implemented the first national      2008                                             and FPT.eGOV                                  Declaration Service                                The e-ticket system for Vietnam Railways         Credit Information Centre of Vietnam (CIC)
internet network, connecting Vietnam to the     Selected as prime contractor to implement         Won the EPC (Engineering, Procurement         Awarded first prize in the category of             is one of the key projects aimed at the          Launched a derivatives market developed by
Internet                                        personal income tax system for General            and Construction) contract to provide the     e-commerce applications for public                 community        benefits      in      smart     FPT IS for Hanoi Stock Exchange with
                                                Department of Taxation, Vietnam Ministry          core business process management              services at the eAsia Awards, organized by         transportation implemented by FPT IS,            capability of dealing with 15,000 order books
 1999                                           of Finance. This is the world’s largest           solution for Vietnam Social Security,         Asia Pacific Council for Trade Facilitation        making it easier for people to book tickets,     and 600,000 accounts and processing over
Entered the telecom market with a project for   SAP-based tax IT project with 15 million          serving approximately 55 million insured      and Electronic Business, for project to            saving time and reducing traffic at stations,    15,000 transactions per minute
VMS Mobifone – one of Vietnam's largest         taxpayers, 7,000 end-users, 800 locations,        people nationwide                             implement e-customs for Vietnam General            especially in peak occasions such as
mobile communications providers                 770 tax offices at 63 provinces/cities                                                          Department of Customs                              holidays and New Year. People can order           2018
Developed Smartbank – currently known as        nationwide                                         2013                                                                                            and pay online anytime, anywhere through         Launched FPT.eHospital 2.0+ which has been
Smartbank.Next.G – the first core banking       Provided managed services for 600                 Selected as prime contractor to deploy         2014                                              an Internet connection                           implemented for more than 300 big and
software in Vietnam                             servers for Daimler Chrysler throughout the       financial    management        information    Helped National Board of Revenue in                The software system for the electronic toll      small, public and private hospitals in Vietnam,
                                                Asia Pacific region                               systems (FMIS) for the Ministry of            Bangladesh to enhance tax management               collection not only saved time, reduced          especially state hospitals with highest level
 2002                                                                                             Economy and Finance of Cambodia               capability, increase state revenue, and            congestion and reduced environmental             of complexity such as Bach Mai hospital, Cho
Successfully implemented the billing and         2009                                             Signed two major telecom contracts with       streamline the process of paying taxes for         pollution for riders but also saved BOT          Ray hospital
customer care system FPT.BCCS for VMS           Selected as prime contractor to provide and       Lao Telecommunication Company. One of         the taxpayers                                      investors in the cost of printing tickets,       Quang Ninh E-Government System
Mobifone                                        implement SAP ERP system for Vietnam              the two projects won Global Telecoms          The e-government system helped Quang               human resources costs, road maintenance          developed by FPT IS won the ASOCIO 2018
                                                National Petroleum Group (Petrolimex)             Business (GTB) Awards 2014 in the             Ninh pioneer in building a new way of              costs in charging station areas, while           Award
 2005                                           with 1,500 end-users, 118 sites and 42            Business Innovation category                  providing public services with an integrat-        avoiding losses                                  The Mobile Number Portability Project
Provided the integration gateway for General    Petrolimex subsidiaries                           Pioneered the introduction of FPT             ed, modern and professional working                                                                 implemented by FPT IS enhanced the quality
Department of Taxation – State Treasury –                                                         e-Services to Vietnam market with a           environment, saving time, cost and                 2017                                             of network operators in Vietnam and put
Ministry of Finance – General Department of      2012                                             package of three electronic services:         improving service quality service for              Deployed 3 most important projects of            benefits and convenience for tens of millions
Customs in Vietnam to facilitate information    Won Gold and Silver Awards at the ASEAN           FPT.CA Certificate Authentication Service,    people and businesses; helped reduce               management and modernization for the             of mobile users as top priority
exchange and budget collection                  ICT Awards in the Philippines for FPT IS          FPT.eTax Electronic Tax Declaration Service   over 40% of travel time and transactions;          State Bank of Vietnam (SBV); the Deposit
                                                                                                                                                helped save social costs of 70 billion/ year

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FPT Information System - Corporate profile Copyright 2019 FPT Information System. All rights reserved.
OPERATION NETWORK

               CANADA

                                                                                                                FINLAND
                                                                                           NORWAY

                                                                               ENGLAND

                                                                                      NETHERLANDS      CZECH REPULIC
                                                                                        BELGIUM            SLOVAKIA
                                                                                              AUSTRIA      HUNGARY
                                                                                                CROATIA              TURKEY
                     USA                                                                                                                                                        SOUTH
                                                                                                                                                                                KOREA JAPAN
                                                                                                                                                           CHINA
                                                                                                                          KUWAIT             NEPAL
                                                                                                                                             BANGLADESH
                                                                                                                                                               VIETNAM
                                                                                                                              SAUDI ARABIA      MYANMAR
                                                                                                                                                                          PHILIPPINES
                                                                                                                                                 THAILAND LAOS
                                                                                                                                                       CAMBODIA
                                                                                                                                                          MALAYSIA BRUNEI
                                                                                                                                                               SINGAPORE

                                                                                                                                                      INDONESIA
                                                                                                                                                                           TIMOR-LESTE

                                                                                                                 MOZAMBIQUE

                                                                                                                                                                    AUSTRALIA

                                                                                                                                                                                              NEW ZEALAND

     FPT continues to extend our capabilities and experience into the global market

10                                                                                                                                                                                                          11
FPT Information System - Corporate profile Copyright 2019 FPT Information System. All rights reserved.
CAPABILITIES
Our industry-specific and cross-industry end-to-end
solutions are developed and implemented by highly
qualified experts with in-depth knowledge in system
integration, software development and IT services
FPT Information System - Corporate profile Copyright 2019 FPT Information System. All rights reserved.
INDUSTRY SOLUTIONS
Public Sector                                                   Public Finance                                                Utilities                                                          Telecommunication

FPT IS has established long-term partnerships with various      FPT IS has deployed numerous Public Finance systems in        New technologies such as Smart Meters, Metering Data               Drawing on 25-year of experience and deep understanding
Ministries and Government Departments: Supreme                  Vietnam, Cambodia & Bangladesh. We have been chosen as        Management, Billing & CIS, GIS and Demand Response are             of CSPs business, FPT IS has developed a large portfolio of
People's Court; Supreme People's Procuracy; Ministry of         prime contractor for the deployment of the largest national   playing vital roles in today’s utility industry, by dramatically   internationally compliant BSS/OSS/VAS products and
Public Security; State Bank; Ministry of Labor, War Invalids    financial systems in Vietnam, including Tax Management        improving bill collection efficiency and limiting loss. FPT IS,    solutions. Today, our products and solutions are trusted by
and Social Affairs; General Statistics Office are some of our   System and Integration gateway for General Department of      together with our international partners, is proud to              more than 20 operators worldwide including leading
key customers in the public sector. FPT.eGOV software           Taxation – State Treasury – Ministry of Finance – General     introduce a complete end-to-end solution, incorporating            operators with over 50 million active subscribers each. In
developed by FPT IS is being applied in more than 500 units     Department of Customs. In 2013, the eCustoms project          smart meters with smart solutions for electricity, water and       2014, the Smart Billing project for Lao Telecom won Global
in more than 25 provinces nationwide. The E-government          implemented for the Vietnam General Department of             gas.                                                               Telecoms Business (GTB) Awards.
system implemented by FPT IS for Quang Ninh was honored         Customs won First Prize at eAsia Awards.
with the ASOCIO Award - a prestigious IT award in Asia -
Pacific, in the category of digital government.

Banking – Finance                                               Transportation                                                Healthcare                                                         Enterprises and Others

For 25 years, we have delivered core solutions for Banking,     In this field, we have successfully implemented three         FPT IS has been actively working with specialists in the           In addition to mentioned-above sectors, FPT IS has
Securities, Insurance and Micro Finance, integrating in-house   major projects: the Bus Management System for the Ho          medical sector to develop solutions that cover all areas of        developed solutions for enterprises and other sectors
developed and integrated solutions from world leading           Chi Minh City Department of Transportation, facilitating      preventive, treatment and public healthcare. With over 20          such as solutions for human resource management
vendors. We have also provided securities solutions for         the overall management of over 3,000 buses, 120 routes        years of development and continuous upgrade,                       (FPT.iHRP), hotel management (FPT.iHotel), unified
Stock Exchanges, the Securities Depository, the State           and 17,000 bus trips per day; Traffic Information App         FPT.eHospital, our comprehensive hospital management               shared services management solution for enterprices
                                                                                                                                                                                                 (FPT.U-services), electronic invoicing (FPT.eInvoice),
Securities Commission and Securities Companies. FPT IS          developed by FPT IS is considered as one of 5 must have       system, has been deployed at over 300 hospitals. The
                                                                                                                                                                                                 digital   signature     (FPT.CA),    online   training
continues to develop new solutions on digital banking such      mobile apps for anyone living and working in Ho Chi Minh      solution was recognized with a Gold Awards in ASEAN ICT
                                                                                                                                                                                                 (FPT.eLearning), etc.
as: Capital Safety Compliance System (FPT.CARS),                City; Smart Traffic Light System helps reduce long queue,     Awards 2012. The software helps improve the quality of
Electronic Banking Solution for Enterprises (FPT.eGalaxy),      increase traffic at each node and traffic network from        patient care, reduces work overload for medical staff, and
Credit Information Management Software (FPT.iCredit),           15% to 20% thereby reducing fuel consumption, vehicle         enhances the operating capacity of hospitals and clinics.
etc.                                                            emissions, hence improving environmental pollution
14
                                                                situation in the city.                                                                                                                                                                         15
FPT Information System - Corporate profile Copyright 2019 FPT Information System. All rights reserved.
GIS
CROSS-INDUSTRY SOLUTIONS                                                                                                                                                                                               The            Geographic
                                                                                                                                                                                                                  information system (GIS) team has
ERP                                                                                                                                                                                                           developed a wide range of solutions
                                                                                                                                                                                                           meeting the needs of various sectors:
FPT IS has the highest success rate for Enterprise Resource Planning (ERP) system implementation across Vietnam.                                                                                         Public Sector: Land management information
With over 600 ERP consultants and strategic relationships with world leading vendors, FPT IS delivers unmatched expertise                                                                               system on the digital map, Management and
across a full range of industry-specific ERP solutions. Spanning multiple lines of business and emerging technology areas (such                             BI/DWH                                     positioning of objects on a digital map background,
as analytics and mobility), all of our solutions are designed to leverage as much value as possible at every stage of the ERP                                                                         Disaster early warning system
                                                                                                                                                    FPT IS has been working
process.                                                                                                                                                                                              Transportation: Road traffic network management
                                                                                                                                               closely with world-leading vendors
                                                                                                                                                                                                      information system, GPS real time tracking service
                                                                                                                                           such as Tableau, Qlik, Oracle, IBM, Microsoft
FPT IS has been providing solutions and services based on customers' needs, from implementation and extension, through                                                                                 Utilities: Electric network management
                                                                                                                                        and Teradata to successfully deploy Business
upgrade and maintenance, to application and infrastructure outsourcing. We are committed to delivering business values                                                                                   solution, Water supply network
                                                                                                                                      Intelligence (BI) & Data Warehousing (DWH) systems
relentlessly business results and improving business, assisting in technology investments decisions and providing the best                                                                                management system
                                                                                                                                     for various customers in the region. Our expertise in
resources, delivery and breadth of services for our clients.                                                                                                                                                 Banking:            Map-based
                                                                                                                                    BI/DWH domain extends to many industries including
                                                                                                                                                                                                                management information
FPT IS has successfully implemented hundreds of projects, including a significant number of large scale, multi-million dollar       Banking and Finance, Public sector and Telecommunication.
                                                                                                                                                                                                                     system for equipment
projects in public finance, oil and gas and banking. Our ERP team's capabilities are well-proven with over 2,000 international      Deeply understanding our customers businesses and needs,
                                                                                                                                                                                                                             maintenance
certificates                                                                                                                        FPT            IS’s involvement is a critical factor allowing
                                                                                                                                                         our customers to take full advantage
                                                                                                                                                           of a BI/DWH system by enabling
                                                                                                                                                             business insights, leading to
                                                                                                                                                                                                                              CRM
                                                                                                                                                             sustained     growth      and
                                                                                                                                                              competitive advantage.                            FPT IS has developed significant
                                                                                                                                                                                                             experience in Customer Relationship
                                                                                                                                                                                                          Management (CRM) through many years of
                                                                                                                                                                                                        implementing both software developed in house
                                                                                                                                                                                                       and best-in-class Oracle Siebel, SAP, Salesforce,
                                                                                                                                                                                                      Microsoft Dynamics and Amdocs solutions. Our
                                                                                                                                                                                                      solutions can be independent or integrated with Billing
                                                                                                                                                                                                      and/or ERP system to achieve maximum benefits for
                                                                                                                                                 Unified communication                                customers. In addition, we have also
                                                                                                                                                      Collaboration                                    developed our CRM system using
                                                                                                                                                                                                        SMAC platform including:
                                                                                                                                                                                                          social, mobility, analytics
                                                                                                                                         Unified communication offers numerous
                                                                                                                                                                                                               and cloud computing.
                                                                                                                                       benefits, including the ability to integrate email, voice
 DOMAINS EXPERTISE                Trading & Distribution   Construction & Real estate           Oil & Gas      Banking & Finance      and text messages into a more cohesive
                                                                                                                                     communications system, enabling faster decision making
                                                                                                                                    and lower overall IT and telecommunications costs. FPT IS
                                                                                                                                   provides a full range of services including design,
                                                                     Retail                   Public sector     Manufacturing
                                                                                                                                   deployment, training, maintenance and support. We
                                                                                                                                                                                                                             HCM
                                   Telecommunication
                                                                                                                                   successfully deployed many sophisticated and large scale
                                                                                                                                   communication systems, consisting of a wide range of
                                                                                                                                                   technologies       including     infrastructure,                  Human               capital
                                                                                                                                                        collaboration applications, endpoint                     management (HCM) has become
 PARTNERS AND PRODUCTS                                                        SAP ERP ECC                                                                 devices, video conferencing and                     increasingly         important         for
                                                                              SAP Supply Chain Management – SCM                                             contact center solutions.                      organizations and enterprises. With
                                                                              SAP Supply Relationship Management – SRM
                                                                                                                                                                                                          experience in deploying HCM of PeopleSoft
                                                                              SAP Product Lifecycle Management – PLM
                                                                              SAP Public Budget Formulation – PBF                                                                                        and SAP, FPT IS has implemented HCM for a wide
                                                                              SAP Tax and Revenue Management – TRM                                                                                      range of customers in various industries including
                                                                                                                                                                                                        Pubic sector, Utilities, Banking, Airlines and Retail
                                                                              FPT.SAP iFESS                                                                                                              & Distribution. Our solutions are
                                                                                                                                                                                                          fully integrated with ERP,
                                                                              Oracle E-Business Suite                                                                                                       CRM, SCM, BI to best
                                                                              Oracle PeopleSoft JD Edwards                                                                                                     support customer
                                                                              Oracle Supply Chain Management – SCM                                                                                                decision making.
                                                                              Oracle Enterprise Assets Management – EAM
                                                                              Oracle Hyperion

                                                                              Microsoft Dynamics
16                                                                                                                                                                                                                                                              17
FPT Information System - Corporate profile Copyright 2019 FPT Information System. All rights reserved.
SI & IT SERVICES                                                                                                                                                                                              ADDITIONAL SERVICES

                                                                                                                                 Data center

                                                                                                                                 Telehouse Vietnam is the data center joint venture between FPT IS and
                                                                                                                                 2 major Japanese corporations: KDDI and Mitsui. Inaugurated in
                                                                                                                                 September 2010 with the size of 1,900m2, we provide Co-location
                                                                                                                                 services, Technical support, Managed services and Relocation
                                                                                                                                 services. Telehouse Vietnam is designed and operated following Tier
                                                                                                                                 3/TIA-942, ITIL standards, awarded ISO 27001 information security
                                                                                                                                 certification & quality management certification of TUV NORD & global
                                                                                                                                 Telehouse. In Vietnam, up to 2019, this is the first Data Center to be
                                                                                                                                 certified with Standard of Continuous Business Management ISO 22301:
                                                                                                                                 2012.

 FPT IS is the leading system integrator in South East Asia with an extensive partner network and has earned top partner level
 of many global IT suppliers. We have designed, provided and implemented end-to-end information systems for backbone
 organizations across industries and sectors of various economies including Philippines, Cambodia, Singapore, Australia,
 Myanmar and Bangladesh. We have been chosen to be prime contractor for the implementation of the largest IT projects in
 Vietnam.

 Providing nationwide service network coverage, FPT IS engineers work towards delivering the highest quality levels of IT
                                                                                                                                 Information security services
 services to our customers. FPT IS provides warranty and maintenance services for more than 7,000 ATMs and over 90% of
 lottery machines nationwide. In the meantime, records regarding the value of the warranty and maintenance contracts are all     With more than 20 years of working on security, the FPT Cyber Security
 held by FPT IS.                                                                                                                 Division under FPT IS has offered a high quality security service:
                                                                                                                                 FPT.EagleEye - to enterprises and organizations. FPT.EagleEye is
 As the biggest company in Southeast Asia in terms of employees and holding more than 2,700 international technology certif-     composed of 7 main services, including information safety system
 icates, FPT IS employs high-qualified experts who are equipped with a broad range of IT skills.                                 consultation, information safety supervision, tests, compliance
                                                                                                                                 consultation and certificate issuance, security training, etc. Besides
                                                                                                                                 services, FPT EagleEye has its original products: such as EagleEye
                                                                                                                                 mGuard, EagleEye malBot, etc. Particularly, “EagleEye MalBot - BOT for
                                                                                                                                 automatic detection and prevention of computers’ network violations” is
                                                                                                                                 the only automation product in Vietnam which can automatically scan,
                                                                                  In order to enable our customers to take
                                                                                                                                 search and prevent problems in a flash. Furthermore, FPT engineers and experts
                                                                                  full advantage of the opportunities arising
                                                                                                                                 own advanced cyber security certificates, including: OSWE, CCIE Security, CCISP,
                                                                                  from the emergence of SMAC, FPT IS’s
                                                                                                                                 CISM, OSCE, OCSP, QSA: ISO 27001 Lead Auditor, etc.
                                                                                  R&D team has incorporated mobility, big
                                                                                  data analytics, and cloud technologies in
                                                                                  our products and solutions portfolio.
                                                                                  Latest 4.0 technologies are applied:
                                                                                  Artificial Intelligence – AI (Chatbot,         e-Services
                                                                                  Intelligent Video Analytics) in Smart
                                                                                  Transportation, Automation – RPA               FPT IS e-Services provides individuals and enterprises with conveni-
                                                                                  (Robotic Process Automation) in Unified        ence and top security while using with the following services:
                                                                                  Shared Service, the next generation            Electronic Invoicing Service (FPT.eInvoice), Electronic Tax Declaration
                                                                                  security solution – FPT.EagleEye of Cyber      Service (FPT.eTax) and Vietnam Automated Cargo Clearance System
                                                                                  Security Division Center, Big Data             (FPT.VNACCS). Especially, FPT IS is the only digital signature provider in
                                                                                  Analytics technologies, Cloud Computing,       Vietnam earning level 4, the highest level in the FIPS 140-2 standard for
                                                                                  Mobility, Internet of Things in Smart          equipment security recognized by the U.S. and Canadian governments.
                                                                                  eHospital.                                     With the ecosystem of such applications, FPT e-services have established
                                                                                                                                 a set of support tools for “Service Integration, Benefit Optimization” for
                                                                                                                                 enterprises nationwide.

18                                                                                                                                                                                                                              19
PIONEERING IN BUILDING
DIGITAL POWER
With software and services made by FPT IS

In the context of the 4th Industrial Revolution, FPT IS
focuses on developing practical and fast-applied digital
transformation solutions that help organizations and
businesses increase productivity, reduce costs, improve
competitiveness and achieve robust growth.
FPT.CA
                                                                                                              FPT.eInvoice
                                                                                                            FPT.eCustoms FPT.eTax
                                                               FPT. BCCS   FPT. eLearning
                                                               FPT. ePOS                           FPT. iHotel FPT. eContract FPT. eTMS
                           FPT.IFRS9 FPT.BOND                              Khaothi.Online
                                                                                                   FPT SFlash FPT. SkyBeds FPT SPro
                                                   TELECOMMUNICATIONS      EDUCATION                 FPT.eFramework FPT.KTX FPT.iHRP
                                                                                                            FPT Digital Accounting

                     BANKING                                                             FPT.EMR            ENTERPRISES                FPT.STP
                                                        Pentest
                                                                                     FPT.eHospital 2.0                             Traffic variable
                                                FPT. EagleEye mGuard                                                                message sign
                                                  FPT. EagleEye mSOC                  FPT.ePatient Portal
       FPT. eGov                                                                                                                 FPT.iBUS FPT.SC.RFID
FPT. Fortuna FPT. LGSP                            FPT. EagleEye MDR          FPT.eAccount 4.0 FPT.eLab FPT.eFAS             FPT.eCargo E-ticketing system
                                                 FPT. EagleEye malBOT                                                       Smart transportation FPT.SC.iTransp
FPT.Online Payment Hub                                                      FPT.CaresBook FPT.EMS FPT.Mobicares
 FPT. eDistrict FPT. DIP                                                                                                     information system
                                                   SECURITY                 FPT.HIE BacSiXa FPT.PrimeCares FPT.PACS

 GOVERNMENT                                                                                                                   TRANSPORTATION
                                                                                    HEATHCARE

                FPT.xPlat - Platform as a service                          Platform for application development on Cloud
RESOURCES
                                                                                                                                    2,000+
                                                                                                                                                        International Certifications
                                                                              SUSTAINABLE RESOURCE                                                      FPT IS experts have been recognized with more than 2,000 international technology certificates
                                                                                                                                           certificates issued by world-leading solution and service providers.
                                                                        Our engineers are graduates from prestigious
                               We
                                                                     IT educational institutions all over the world. FPT
                     are home to nearly
                                                                  Education, one of FPT's seven companies, is also a trusted                            Number of
                 2,500 employees, 1,900 of                                                                                           Partner                                      Type of certificates
                                                                sustainable resource for IT staff recruitment, with diverse                             certificates
2,500
                  whom are highly qualified
                                                              training courses.
                    engineers with a thorough
                                                                                                                                                                            CCIE, CCDP, CCNP, CCSP, CCIP …
     employees       understanding     of    client's
                     industries and in-depth domain
                                                            FPT University:
                                                              Awarded three-star certification from QS Star rating – one of three
                                                                                                                                       Cisco             520+
1,900 engineers
                     specific    knowledge.      Our
                    experts are also equipped with
                   professionalism and proficiency
                                                           top rankings for universities worldwide
                                                             16,000 students enrolled in various specializations per year
                                                                                                                                        IBM              450+
                                                                                                                                                                            pSeries, High end disk-tape, Websphere, MQ, MB, AIX, DB2 …

                                                              4,000 graduates of FPT university worked for FPT
                in various languages including               FPT Polytechnic College: employ a project-based and                                                            MCSE, MCSA, MCITP, MCSD, MCDBA …
                   English, Japanese and
                             French
                                                              outcome-based learning model, to offer highly skilled engineers
                                                               for the IT industry
                                                                                                                                     Microsoft           500+
                                                                                                                                                                            OCP 11g, Oracle Exadata, OCP Java Programmer …
                                                                 International Programmer Training Center FPT Aptech:
                                                                    produce professional programmers equipped with
                                                                                                                                       Oracle            420+
                                  TRAINING SYSTEM                     hands-on experience and comprehensive skills
                                                                                                                                                                            HP-UX, HP Storage works, NNM …
                                  We encourage every
                              individual at FPT IS to maximize
                                                                                                                                        HPE              90+
                                                                                                                                                                            SAP Netweaver, SAP BusinessObject 4.0
                            their abilities by facilitating a
                          comprehensive training system for our
                                                                                                                                        SAP              130+               Business Intelligence (BI) …
                         employees. FPT IS employees are offered
                        various      educational        opportunities                                                                                                       JNCIE-ENT, JNCIP, JNCIS, JNCIA, JNCSP…
                        including project management courses,
                         on-job training programs, specialized
                                                                                                                                      Juniper             80+
                                                                                                                                                                            CCSE Plus, CCSA Plus, CCSE, CCSA…
                          seminars, online courses, joint training
                            programs with top vendors and
                                                                                                                                     Checkpoint           40+
                               other     external      training                                                                                                             PMP
                                          courses                                                                                       PMI               520

24                                                                                                                                                                                                                                                   25
CUSTOMERS

                                                                                                                                                                 State
                                                                                                                                                             Bank of
                                                                                                                                                Vietnam,       National
                                                                                                                                                Australia Bank, Joint
                                                              Our customers's                                                                   Stock      Commercial
                                                                                                                                                Bank for Foreign,
                                                           success is inspiration for                                                           Trade of Vietnam,
                                                                                                                                                Deloitte      Vietnam,
                                                         continuous development.                                                                Vietnam Bank for

                                                        We are proud to be trusted by                                                           Industry and Trade,
                                                                                                                                                Bank for Investment
                                                        more than 1,000 customers                                                               and Development of
                                                                                                                                                Vietnam,       Vietnam
                                                        worldwide in separate lines                                                             Bank of Agriculture
                                                                                                                                                and               Rural
                                                          of business over the past                                                             Development , Hanoi
                                                                                                                                                Securities      Trading
                                                                  25 years                                                                      Center (HaSTC), Ho Chi
                                                                                                                                                Minh City Securities,           SingTel Group
                                                                                                                                                Exchange        (HoSE),         LaoTelecommunicat
                                                                                                                                                Public Bank of Laos,            ions,     VMS        –
                                                                                                                                                Banque      pour      le     Mobifone,         Viettel
                                                                                                                                                Commerce Exterieur           Telecom,      Myanmar
                                                                                                                                                Lao (BCEL), Public           Post                and,
                                                                                                                                                Bank of Cambodia,            Telecommunications,
                                                                                                                                Laos Viet Bank, Vattanac Bank of             Ericsson      Malaysia,           V i n m e c
                                                                                                                                Cambodia, Vietnam Bank for Social            Vietnam Post and                International
                                                                                                                                Policies, Housing Bank of the Mekong         Telecommunications           Hospital, Bach Mai
                                                                                                                                Delta, Vietnam Maritime Commercial           Group           (VNPT),     Hospital, Danang Cancer
                                                                                                                                Joint     Stock     Bank,      Vietnam       VinaPhone, Telecom          Hospital, Military Hospital    Electronic
                                                                                                                                Technological and Commercial Joint           Cambodia,          Hello    175, Huu Nghi Hospital,        Transaction
                                                                                                                                Stock Bank (Techcombank), VPBank,            Axiata,       Myanmar       Hoan       My      Medical     Corporation,
                                                                                                                                Military Commercial Joint Stock Bank,        Telecommunication &         Corporation, Dong Nai          A l g h a n i m
                     N a t i o n a l                                                                                            Vietnam International Commercial             Technology Services,        Preventive        Medicine     Industries,
                     Committee for                                                                                              Joint     Stock     Bank,      Vietnam       GTEL Mobile, EVN            Center, Cho Ray Hospital,      Vietnam Airlines,
                     D i s a s t e r                                                                                            Development        Bank,    Sai    Gon       Telecom,         Sotelco    Department        of     IT,   V i e t n a m
                     Ma n a g e m e n t                                                                                         Commercial Bank, An Binh Bank,               Beeline      Cambodia,      Vietnam Ministry of            Electricity Group (EVN),
     of Cambodia, Office of the Government of                                            Bangladesh National Board of           Vietnam Export Import Bank , Asia            Milicom Tigo of Laos,       Health, University medical     Itochu Shokukin, Vietnam
     Vietnam, Office of the National Assembly,                                           Revenue,Ministry of Economy and        Commercial Joint Stock Bank, Sai Gon         Metfone, Cambodia,          center, HCMC, Trieu An         Oil and Gas Group, Nitori,
     People’s Supreme Procuracy of Vietnam,                                              Finance of Cambodia, Philippines       Commercial Joint Stock Bank                  Unitel Laos, Vietnam        General Hospital, HCMC         Samsung         Electronics
     People’s Supreme Court of Vietnam, Ministry                                         Department of Finance, Ministry of     (Sacombank) , Viet A Commercial              Telecom International       ENT (Ear- Nose - Throat )      Vietnam, LG Electronics
     of Science and Technology, Ministry of                                              Finance of Vietnam and 63              Joint     Stock     Bank,     Southern       (VTI), CDMA Mobile          Hospital, Ha Tinh General      Vietnam, Hitachi Group,
     Information      and      Telecommunications,                           World       provincial departments of finance ,    Commercial Joint Stock Bank, Bao Viet        Phone             Center    Hospital, An Sinh general      Hitachi    Asia,    Hitachi
     Ministry of Investment and Planning, Ministry                        Bank (WB),     State Treasury of Vietnam and          Holdings , Bao Viet Securities               (S-Telecom), Vietnam        hospital, HCMC, Thu Duc        Systems, TIS Inc., Fu Yu
     of Foreign Affairs, Ministry of Public Security,                  A s i a n         provincial offices in 63 provinces     Company, Sai Gon Securities                  Internet       Network      general hospital, HCMC,        Corporation,       Vietnam
     Ministry of National Defense, Ministry of                      Development          and cities, General Department of      Company, Petrolimex Joint Stock              Information       Center    Gia     Dinh      People’s     National       Petroleum,
     Home Affairs, Ministry of Construction,                      Bank (ADB), United     Taxation and its offices across the    Insurance Company (PJICO) State              (VNNIC), Vietnam Data       hospital, HCMC hospital of     Corporation,        Hitachi
     Ministry of Industry and Trade, Ministry of                N a t i o n s            nation, General Department of          Bank of Vietnam, National Australia          Communication               hematology and blood           Consulting China, PT
     Agriculture and Rural Development, Ministry                Development              Vietnam Customs and provincial         Bank, Joint Stock Commercial Bank            Company (VDC), Hanoi        transfusion,           City    Semen            Indonesia
     of Justice, Ministry of Education and Training,            Programme (UNDP),        customs      departments,      State   for Foreign, Trade of Vietnam,               Telecom Corporation,        international     hospital,    (Persero), Tyco Fire,
     Ministry of Health, Directorate for Roads of               European Union (EU),     Security Committee of Vietnam,         Deloitte Vietnam, Vietnam Bank for           Saigon     Post     and,    HCMC, Bach Mai Hospital,       Panasonic Vietnam, LG
     Vietnam, Vietnam Railway Corporation,                      World           Health   General Department of State            Industry and Trade, Bank for                 Telecommunications          Danang Cancer Hospital,        CNS, Piaggio Vietnam,
     People’s Committees and People’s Councils                  Organization (WHO),      Reserves of Vietnam, Laos Affair of    Investment and Development of                Services Corporation        Military Hospital 175, Huu     Vietnam               Steel
     in more than 30 provinces and cities in                    United         Nations   Taxation Bangladesh National           Vietnam, Vietnam Bank of Agriculture         (Saigon         Postel),    Nghi Hospital, Hoan My         Corporation,       Vietnam
     Vietnam National Committee for Disaster                    Children's        Fund   Board of Revenue,Ministry of           and Rural Development , Hanoi                Vietnam        National     Medical        Corporation,    National Garment and
     Management of Cambodia, Office of the                      (UNICEF), Swedish        Economy and Finance of Cambodia,       Securities Trading Center (HaSTC), Ho        Petroleum         Group     Dong Nai Preventive            Textile Group, AHost –
     Government of Vietnam, Office of the                       International            Philippines Department of Finance,     Chi Minh City Securities, Exchange           Petrolimex                  Medicine Center, Cho Ray       Thailand, National Life AIG
     National Assembly, People’s Supreme                        Development              Ministry of Finance of Vietnam and     (HoSE), Public Bank of Laos, Banque          Vietnam       Electricity   Hospital, Department of        – Canada, Metropole
     Procuracy of Vietnam, People’s Supreme                     Cooperation Agency       63 provincial departments of           pour le Commerce Exterieur Lao               Corporation EVN             IT, Vietnam Ministry of        Sofitel              Hanoi,
     Court of Vietnam, Ministry of Science and                  (SIDA),          Japan   finance , State Treasury of Vietnam    (BCEL), Public Bank of Cambodia,             Petrovietnam Power          Health, University medical     Vietsovpetro, Port of Hai
     Technology, Ministry of Information and                    International            and provincial offices in 63           Laos Viet Bank, Vattanac Bank of             Corporation                 center, HCMC, Trieu An         Phong , Dong Tam Tile,
     Telecommunications, Ministry of Investment                 Cooperation Agency       provinces and cities, General          Cambodia, Vietnam Bank for Social            Danang Water Supply         General Hospital, HCMC         REE Corporation, Nova
     and Planning, Ministry of Foreign Affairs,                 (JICA), Bill & Melinda   Department of Taxation and its         Policies, Housing Bank of the Mekong         and            Drainage     ENT (Ear- Nose - Throat )      Investment, Dien Quang
     Ministry of Public Security.                               Gates Foundation.        offices across the nation.             Delta.                                       Company                     Hospital.                      Lamp.

                  PUBLIC SECTOR                               INTERNATIONAL              PUBLIC FINANCE                               BANKING – FINANCE                    TELECOMMUNICATION                HEALTHCARE                      ENTERPRISES
                                                              ORGANIZATIONS                                                                                                     & UTILITIES

28                                                                                                                                                                                                                                                                    29
SUSTAINABLE DEVELOPMENT
To build a thriving environment for all stakeholders and grow
sustainably with society have been our goals since 1994
SUSTAINABLE DEVELOPMENT

                                                                                     Consider people as the most valuable asset
                                                                                     Developed sustainable policies and company 's culture
                                                                                     Support young talents
                                                                                     Spread benevolence

     Raise environmental awareness among FPT staff
         Cooperate with environmental organizations
             Apply smart solutions for energy saving

                                                       Increase R&D, modern governance systems, customer-centric approach
                                                       Continue to deliver national-scale IT projects
                                                       Ensure maximum benefits for customers and shareholders

32                                                                                                                                           33
CORPORATE CULTURE

                        FPT Leader                FPT Staff

                       Dedication               Individual respect

                      Exemplary Behaviour      Innovation

                     Discerning              Teamwork

                                             Over the last 30 years, FPT group has
                                            accumulated and developed a rich
                                           and long-standing corporate culture,
                                          that FPT IS is proud to be a part of. FPT
                                         IS is respected as a responsible
                                        employer, creating a favourable
                                       workplace environment for all
                                       employees and enabling individuals
                                      to maximize their potentials.

30                                                                                    31
SOCIAL RESPONSIBILITY

                                                                                  Environmental               Technology
                                                                                  activities                for community

                We are dedicated to          Continuously, we have rolled
                                             out a series of charity activities                                                   Fostering
                                            such as offering scholarships                                                       young talents
            building a strong and          for pupils from remote and
                                          rural     areas,     establishing
         prosperous community            nurturing centre for gifted
                                        students (FPT Young Talents –
                                       FYT),       organizing       blood
                                      donation campaigns, and
                                     joining Operation Smile in its
                                     mission to provide free
                                    surgeries to repair facial                                         FPT
                                   deformities for children around                                For the community

                                  the globe.

                                                                                                                       Cultivating a
                                                                                                                      caring society

36                                                                                                                                              37
FPT Information System

Headquarter: 22nd Floor, Keangnam Landmark 72,
            E6 Pham Hung Road, Hanoi, Vietnam
    Tel: +84 4 3562 6000 – Fax: +84 4 3562 4850
                      Email: contact@fis.com.vn
                       Website: www.fpt-is.com
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