FRAMEWORK AGREEMENT GUIDE - For kitchen and bathroom replacements (KB3) - Trusted procurement for better buildings and homes - LHC
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FRAMEWORK
AGREEMENT GUIDE
For kitchen and bathroom
replacements (KB3)
Trusted procurement for
better buildings and homes LHC.GOV.UK03
WHY WORK WITH LHC? About this framework agreement
These are the key reasons to work with LHC The LHC framework agreement for kitchen and bathroom
whether you’re a public sector organisation replacements is available to public sector organisations in England,
looking for procurement solutions or a supplier Wales and Scotland.
with products or services to provide. Fully OJEU complaint, it provides local authorities, housing associations, and other publicly
funded organisations with easy access to local and nationwide suppliers who specialise in
Knowledge and experience of procurement the installation of all kitchen and bathroom furniture, as well as other associated services.
Our organisation began half a century ago and over five
decades we’ve developed and shaped our service to meet
the evolving needs of our clients.
This free to use framework offers:
Recognised technical expertise
Our technical expertise is built on continuous research by -- A
ccess to local SMEs. 60% of our appointed -- Replacement of floor, wall and ceiling finishes
our team of technical specialists who consult with clients on companies are SMEs, of which 31 are appointed
-- R
eplacement or new installation of electrical
the outcomes they need and suppliers on the range of to engage with the client directly as the principal
available solutions. and plumbing services
contractor (tier one).
-- Minor structural alterations and decoration
-- K
itchen and bathroom measurement
Commitment to better buildings and homes and design services -- P
rovision of advice to ensure conformity
Our ultimate goal is helping our clients deliver better
programming and assistance with resident liaison
environments for the communities they serve, a goal we -- Supply of white goods
support through our frameworks, that address every aspect
of quality, and our selection of the most appropriate suppliers.
Fast and efficient procurement Choosing your workstream option:
Once LHC Appointed Companies are established for
a framework, the process of calling off projects and This framework has been designed to match appointed companies Small: Project values between
commissioning work is very efficient. Terms and rates have to project value bands. This helps to improve inclusivity of all company £3,000 and £250,000
been agreed and even when a mini competition is required, sizes and helps meet increasing client demands to use local companies
the majority of contractual arrangements have already Medium: Project values between
where possible.
been finalised. Project work can start quickly. £250,000 and £750,000
Suppliers appointed for the medium band can be used to service smaller
Large: Over £500,0000
contracts (£3,000–£250,000) if: (a) firms appointed to the ‘Small’ band
Financial gains are unable to service the contract or, (b) no firms are appointed to the
Working with LHC frameworks gives suppliers access
‘Small’ band.
to construction, refurbishment and maintenance projects
of over £200m each financial year. Clients who spend more
than £200,000 on two or more frameworks in a year will
benefit from a share in the LHC operating surplus we
return to Members. This framework agreement has been established in strict compliance with
Please read this guide in conjunction with the LHC guide to understanding UK Public Sector procurement rules for use by public sector bodies in the
and using pre-tendered frameworks, available on our website. UK as detailed in the LHC buyer profile (www.lhc.gov.uk/buyerprofile)
and as specified in the Contract Notices:
WWW.LHC.GOV.UK/MEMBERSHIP
-- 2015/S 007-007243 – London
-- 2015/S 007-007246 – England
-- 2015/S 007-007241 – Wales
-- 2015/S 007-007277 – Scotland
These were published in OJEU in June 2014, which resulted in 251 applications.
After the rigorous LHC assessment, 52 companies have been appointed across
14 regions and three different value bands.
LHC.GOV.UKAbout the tender
Interested companies were invited to complete a Pre-Qualification
Questionnaire (PQQ), which sought detailed information on several
criteria, prepared and formatted in accordance with PAS 91:2013
‘Construction pre-qualification questionnaires’, before inviting
selected companies to complete an ITT and Offer Document.
PAS 91:2013 was published by the British Standards Institution and sponsored by
the Department for Business, Innovation and Skills (BIS) to provide a consistent set
LHC Framework
of pre-qualification questions to be used throughout construction procurement.
Stage 1 selection criteria Stage 2 invitation to tender Agreements provide
compliance, quality
-- Business and legal standing The companies that scored sufficient marks
in the PQQ were invited to complete an offer
-- Economic and financial standing
document (invitation to tender).
and best value
-- Employment practices
The offer document provided detailed service
-- Health and safety management and product specifications and sought a response
from companies on their conformity to these
to clients, with a
-- Sustainability and environmental management requirements.
-- Capacity and geographic range
streamlined process
-- Technical capability including quality management
and experience of working in the public sector
-- Managerial capability, product range and support
-- Technical support provided to the client
for engaging with
supplier companies07
From pre-qualification to call-off contract Award weighting criteria
The diagram below shows the process a supplier completes to become Award weighting criteria are established based on each
an LHC Appointed Company and to be awarded a contract (or “call-off”).
It also highlights the support LHC provides once a project is live.
individual framework agreement and can be flexed to
a buyer’s individual needs. This framework is split 50%
on Price and 50% of Quality. Quality consists of three
20%
separate assessments based on Service Capability (20%),
Service capability
Management Systems (15%) and Submission Standard (15%).
Suppliers complete a pre-qualification questionnaire accessing: Companies were assessed
-- Company standing from previous case-study
50%
information and experience
Pre-qualification -- Financial standing employment practises environmental
of working on kitchen and
questionnaire awareness capacity and geographical range
bathroom contracts.
-- Installation capability
-- Technical capability Price Responses were scored from
previous records
-- Quality systems management capability
and key performance
Prices were tendered
-- Experience of supply to the public sector indicators (KPIs).
using two methods:
-- Sustainability and social value
-- A
detailed schedule of
Selected suppliers submit offer documents covering:
-- Specification for products and services
rates (SoR) of selected
commonly specified
kitchen and bathroom
15%
-- Testing and certification components regarding Management systems
installation costs
-- Service capability
-- Pricing -- F
ixtures and fittings A series of questions
Offer documents Scores are then awarded to each supplier in respect of
including services regarding previous contacts,
(i.e. electrical, plumbing what companies have in place
and evaluation each evaluation criteria.
and joinery) to best service contracts
A detailed evaluation report is prepared which shows of the size applied for and
for each tenderer a: response to any issue that
-- Weighted score under each heading arises. Data was also recorded
-- Value for money index as to company locality to
areas applied to service,
-- Company or companies recommended for appointment
supply chain locality, direct
labour and management
Our aim is giving LHC clients and members a choice of Appointed
staffing (i.e. supervisors,
Companies to work with. Numbers vary per framework in line with
tenant liaison officers [TLOs]).
15%
anticipated demand and subject to the number of qualifying suppliers.
Appointing -- All suppliers are notified of the results and the unsuccessful
companies tenderers can choose to have a debriefing to help improve future offers
-- Contract Award Notices are published in the Official Journal of the
Quality of submission
European Union (QJEU) and on the LHC website
When buyers are ready to choose a supplier for an individual project Companies’ tender responses were scrutinised as to the The workstream option for Small Project Values has been
they should start the process by talking to LHC. We will coordinate relevance of detailed information that was included. High designed to allow fair competitiveness by similar sized,
a direct award or a mini competition with the firms that have declared scores were given to full and in-depth responses, to all questions, capable companies for contract values from £3,000 to
Awarding contracts an interest in your project – the choice is yours. with no missing answers to any of the questions asked. £250,000. A workstream for Medium Project Values is
“Call-offs” -- A mini-competition involves all capable Appointed Companies All companies were required to fully price against an in-depth
for medium sized enterprises with the ability to provide
a nationwide or local service offering for medium project
-- A direct award is made to a single company, with justifiable schedule of rates for the installation of kitchen and bathroom values from £250,000 to £750,000.
reasoning, without reopening competition furniture and components, including service and services
which incorporated electrical, plumbing, lighting, decoration A third workstream for Large Project Values has been designed
LHC provides support and technical assistance throughout and refurbishment or replacement small building works. for larger companies, with the capability of completing
the life of a project, as required: contracts of £500,000 and above through nationwide service
Workstream options ability. This workstream also enables the large companies to use
Works commence -- To ensure high quality standards are maintained The inclusion of SMEs, alongside larger companies, was companies appointed to the Small Project Value workstream
or complete -- Service levels are fulfilled a major influence on this framework in order to attract small for local works within the contract with the understanding that
local contractors to service appropriate sized contracts. they can demonstrate value for money. This results in removal
-- Delivery periods are met
Three workstream bands have been created across each of the need to conduct a company evaluation and capability.
LHC also welcomes discussion and feedback on completion of projects of the 14 regional lots.
LHC.GOV.UK09
The framework in action Product ranges and options
As well as providing compliance, quality and best value to Kitchens
clients, this framework agreement, will support a streamlined
process from the award of a contract (“call-off”) to completion Our clients have the option of using the option of upgrading to moisture -- Kitchen cabinets are compliant to:
of a project. our complimentary Kitchen Supply resistant carcase material where BS EN 6222-2 Level H (Level G for
framework (K5) when selecting ranges. specifically required. Cabinets can Range D), BS EN 6222-3, BS EN 312,
Using both frameworks in conjunction be of either Cam and Dowel or Glue and BS EN 14749
Quick and efficient procurement will ensure the LHC standard is upheld and Dowel construction depending
Mini-competition and direct award available to enable the throughout the process. on manufacturer. -- Kitchen worktops are compliant to:
BS EN 312 (P3), BS EN438-1
final selection of a supplier or supplier(s) for a project. All kitchen cabinets available through Worktops are all moisture resistant
our Kitchen Supply framework are in a range of finishes and either -- Kitchen worktops and cabinets
are all certified with the FIRA
Instant access to project data non-moisture resistant board with 30mm or 40mm thick.
GOLD AWARD
Continuous access to information throughout the a minimum of 15mm thickness with
procurement process through the suppliers’ on-line portal.
Appointed Company Construction Range A Range B Range C Range D
High quality standards Entry level Mid level Upper range Special needs
Standards of quality maintained throughout project
Moores Glue & Dowel Jazz Valente Linton Ajusta Jazz
through monitoring in accordance with ISO 9001 moores.co.uk
Quality Management System.
Premiere Kitchens Glue & Dowel Senator Hapton Tyrone Senator
premierekitchens.co.uk assisted living
Service levels guarantee
Guaranteed service levels from inquiry to supply providing Richmond Cabinet Co. Cam & Dowel Moorland Bowland Lakeland Moorland
peace of mind that works will be conducted effectively. richmondcabinet.co.uk Bowland
Lakeland
Quick project starts Rixonway Kitchens Cam & Dowel Trieste Portofino Linton Ultima
Enabled by pre-tendered procurement that reduces the rixonway.co.uk or Glue & Dowel Monzo Sorrento Trieste
Estilo
cost and time input by public sector organisations and
speeds up their access to companies. Symphony Cam & Dowel Gallway Colarado Ainsdale Espirit
symphony-group.co.uk Hacienda Kansas Calgary Galway
Medford Minnesota Woodbury
Advice on design and regulatory compliance Tulsa Oregon
Guidance on interpretation and conformity to statutory Virginia Pasedena
regulations and kitchen planning requirements. Plaza
JCT Cam & Dowel Craftsman Styleline Shaker Mobiflex
Specification and production standards jtcfurnituregroup.com
High level specifications and approval to latest British
Visit the company websites for further details of their offered range of products.
and European standards.
Delivery periods guarantee
The available ranges will vary Associated products Bathrooms
dependant on supplier but will All ranges are available with the
Guaranteed delivery periods ensure products generally consist of the following: Equipment can be obtained from any
following options:
arrive to meet your work schedules. approved reputable manufacturer, but
Range A Entry Level
-- 110 or 170 degree hinges attention is drawn to the following
White/cream carcase with choice
of MFC slab frontals, associated -- Soft close devices CE Marked companies:
handles and worktops. -- Lockable door drawer fronts
Twyford Bathrooms
Range B Mid Range -- Wire work (storage baskets etc) Lawton Road, Alsager,
White/cream or colour co-ordinated -- Plinth seals Stoke-on-Trent ST7 2DF
carcase with choice of foil wrapped -- Tile savers Armitage Shanks
‘saponetta’ style frontals, associated
-- S
tainless steel sink units to BS EN Armitage, Rugely,
handles and worktops.
13310 are available in either single Staffordshire WS15 4BT
Range C Upper Range or 1 1/2 bowl, in-set or sit on
Ideal Standard Ltd
Colour co-ordinated carcase with -- A
range of chromed taps, pillar, The Bathroom Works, National Avenue,
choice of moulded panel frontals, deck or mono block are available Kingston-upon-Hull HU5 4HS
associated handles and worktops. in various styles
Roca
Range D Special Needs -- V
arious under cabinet lighting
Roca Limited, Samson Road,
Manual height adjustable worktops and units are also available
Hermitage, Industrial Estate, Coalville,
wall units with a choice of frontals and -- S
uppliers are also able to offer Leicestershire LE67 3FP
worktop colours along with high strength a range of ‘A+++’ rated appliances
D handles, wire work and taps suitable if required
for use by those with impaired mobility.
LHC.GOV.UK11
Appointed companies
Small: Project values between Large Large Large Large North Wales
£3,000 and £250,000 Durkan Lakehouse Contracts Small
Lakehouse Contracts Lakehouse Contracts
Medium: Project values between Lakehouse Contracts Wilmott Dixon Partnership Wilmott Dixon Partnership Herbert T Forrest ForWorks (trading as
£250,000 and £750,000
Wilmott Dixon Partnership Wates Living Space Wates Living Space Lovell Partnership City West Works Ltd)
Large: Over £500,000 Wates Living Space Mulalley and Company Lovell Partnership Wates Living Space G M Jones
Mulalley and Company United Living (trading J Tomlinson Wilmott Dixon Partnership Medium
London United Living (trading as United House Ltd) Keepmoat Regeneration Esh Construction F.T Finley
Small as United House Ltd) Mears Mears Mears CLC Contractors
Amber Construction Services Mears Mitie Property Services Seddon Construction Seddon Construction Lockwoods Construction
Masher Bros Mitie Property Services Vinci Construction Mitie Property Services Mitie Property Services Large
Cuttle Construction Vinci Construction Keepmoat Regeneration Axis Europe Keepmoat Regeneration
Herbert T Forrest
Quill Construction Breyer Group Axis Europe
Lovell Partnership
Hillrose Property Services Axis Europe Yorkshire & Humber North East
Wates Living Space
Medium Keepmoat Regeneration East Midlands Small Small
Keepmoat Regeneration
Ian Williams Small Moores Furniture Group Northern Bear Building Axis Europe
CLC Contractors South West D Brown Building Contractors TH Michaels Services
TSG Building Services Medium Moores Furniture Group Medium Medium
Southern Scotland
Polyteck Building Services Ian Williams Hardyman Group CLC Contractors CLC Contractors Small
Niblock Building Contractors MD Building Services TH Michaels Construction MD Building Services McTear Contracts
Keepmoat Property Services
Chas Berger and Son CLC Contractors Medium Large Large
Medium
DW Contractors NKS Contracts Foster Property Maintenance Lakehouse Contracts
Lakehouse Contracts CCG Ltd
TMN Contractors Ltd DW Contractors Ian Williams Herbert T Forrest
Herbert T Forrest L&D Plumbing & Tiling Services
Large Large MD Building Services Wates Living Space
Wilmott Dixon Partnership McTear Contracts
Durkan Lakehouse Contracts CLC Contractors Wates Living Space Esh Construction
Large
Lakehouse Contracts Wilmott Dixon Partnership FSG Property Services Keepmoat Regeneration Mitie Property Services
Wates Living Space Mi-Space DW Contractors Keepmoat Regeneration Lakehouse Contracts
Lovell Partnership
Mulalley and Company Wates Living Space Inex Home Improvements Wates Living Space
J Tomlinson
United Living (trading Mears Large South Wales Esh Construction
Esh Construction
as United House Ltd) Mitie Property Services Medium Mitie Property Services
Lakehouse Contracts
Mears Keepmoat Regeneration Keepmoat Regeneration
Wilmott Dixon Partnership North West Ian Williams
Mitie Property Services Wates Living Space Small CLC Contractors
Vinci Construction UK East of England Northern Scotland
Keepmoat Regeneration ForWorks (trading as MD Building Services
Breyer Group Small Medium
Lovell Partnership City West Works Ltd) RT Contractors
Axis Europe D Brown Building Contractors J Tomlinson Medium Large McTear Contracts
Keepmoat Regeneration Amber Construction Services Seddon Construction Large
Ian Williams Mi-Space
Quill Construction Mears F.T Finley & Co Wates Living Space Lakehouse Construction
South East Medium Mitie Property Services
CLC Contractors Mears
Medium West Midlands
Foster Property Maintenance Wright Build Keepmoat Regeneration
Ian Williams CLC Contractors Small Lockwoods Construction For further information on
MD Building Services FSG Property Services Hardyman Group Mid Wales companies appointed to the
CLC Contractors TSG Building Services Medium Medium framework, please visit
FSG Property Services www.lhc.gov.uk/kb3
Polyteck Building Services Ian Williams CLC Contractors
NKS Contracts TMN Contractors MD Building Services
BSW Building Services
CLC Contractors
Polyteck Building Services
FSG Property Services
TSG Building Services
NKS Contracts
DW Contractors
DW Contractors
TMN Contractors
Inex Home Improvements
LHC.GOV.UKFramework agreement for kitchen
and bathroom replacements
Installation of all kitchen and bathroom furniture
and associated services
Kitchen and bathroom measurement and design services
Supply of white goods
Replacement of floor, wall and ceiling finishes
This framework agreement is effective from
1st September 2015 until 31st August 2019.
England and Wales enquiries: 01895 274850
Scotland enquiries: 0131 306 0176
LHC.GOV.UKYou can also read
