THE FSA. ANNUAL REVIEW - 2018_2019 - The Dons Trust

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THE FSA. ANNUAL REVIEW - 2018_2019 - The Dons Trust
THE FSA.
ANNUAL REVIEW
2018_2019
THE FSA. ANNUAL REVIEW - 2018_2019 - The Dons Trust
CONTENTS
                                            04.
                                            08.
                                                  ABOUT THE FSA
                                                  TV & THE FA CUP
                                            12.   COMMUNITY OWNED CLUBS
                                            16.   TICKET PRICES
                                            18.   CLUBS IN CRISIS
                                            22.   INTERNATIONAL
                                            24.   AWARDS 2018
                                            26.   AWAY FANS SURVEY
                                            28.   SUPPORTER LIAISON OFFICERS
                                            29.   SUPPORTER ENGAGEMENT
                                            30.   FANS FOR DIVERSITY
                                            34.   STAND UP FOR CHOICE
                                            36.   CASEWORK: FAIRCOP
                                            40.   NON-LEAGUE
                                            42.   FSA NETWORKS
                                            44.   EUROPEAN SUPER LEAGUE
                                            46.   #ICYMI

                                            Editor – Michael Brunskill
                                            Editorial team – Liam Thompson, Garreth Cummins

            STRENGTH COMES IN NUMBERS...   The FSA’s Annual Review 2018-19 has benefited from the contributions of Amanda Jacks, Andy Walsh, Anwar Uddin,

            JOIN THE FSA AT THEFSA.ORG.UK   Ashley Brown, Christine Seddon, Dave Pennington, Debs Dilworth, Jane Hughes, Kat Law, Kevin Miles, James Boyes,
                                            Lily Brunskill (and The Crystal Gems), Malcolm Clarke, Maria Horner, Martin Cloake, Matt Walder, Nicola Hudson, Nina
                                            Donkin, Paul Corkrey, Peter Daykin, Richard Irving, Roger Ellis, Tom Greatrex, Vicki Haddock, and many others who
                                            we should have remembered, some of whom probably even deserved a namecheck. Oh, and all at Solution Group
                                            including the work experience kids (even the feral ones). All images via PA Images unless otherwise stated.

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ABOUT THE FSA.
                                                                                                                                    GET INVOLVED

                                                                                                                                    The FSA is by fans, for fans - we
                                                                                                                                    couldn’t deliver results without
                                                                                                                                    the countless hours invested by
                                                                                                                                    our volunteers across the country,
                                                                                                                                    throughout the leagues. If you
                                                                                                                                    are passionate about one of our
                                                                                                                                    campaigns, lead a fans’ group, or
                                                                                                                                    think you have skills we can put to
                                                                                                                                    use, then get in touch.

                                                                                                                                                                                     Malcolm Clarke, Chair         Tom Greatrex, Vice chair     Kevin Miles, Chief executive

ON THURSDAY 22ND NOVEMBER                                                                                                           Malcolm Clarke (Chair, the FSA) -      Tom Greatrex (Vice chair, the FSA) -            Kevin Miles (Chief executive, the
                                                                                                                                    Malcolm is a Stoke City and York       Tom co-founded Fulham Supporters’               FSA) - Kevin was appointed FSA chief
SUPPORTERS MET IN CENTRAL
                                                                                                                                    City fan who is one of our two fan     Trust and was chair of Supporters               executive having previously held the
LONDON TO FINALISE THE MERGER                                                                                                       representatives on the FA Council.     Direct. He was a Labour/Co-op MP and            same position at the FSF. He oversees
OF THE FOOTBALL SUPPORTERS’                                                                                                         Malcolm was chair of the FSF           is chief exec of the Nuclear Industry           our staff team, the long-running
FEDERATION AND SUPPORTERS DIRECT                                                                                                    throughout its existence and has       Association. Tom is also a fan rep on           England Fans’ Embassy service, and

INTO ONE ORGANISATION - AND THE                                                                                                     a big interest in reforming football   the FA Council with special interest in         sits on Kick It Out’s Professional
                                                                                                                                    governance and power structures.       good governance and fan ownership.              Game Guidance Group.
FOOTBALL SUPPORTERS’ ASSOCIATION
(FSA) WAS BORN.

THE FSA IS THE NATIONAL,                   League, the EFL, National League,         As secretariat to the All Party
                                                                                                                                    OUR CONSTITUTION                                                                       MISSION STATEMENT:
                                           and the FA, as well as a whole host       Parliamentary Football Supporters
DEMOCRATIC, REPRESENTATIVE
                                           of other organisations within football    Group, we have strengthened the voice
BODY FOR SUPPORTERS IN                     such as the Professional Footballers’     of fans within Parliament in
                                                                                                                                                                                                                           We are an inclusive, independent,
ENGLAND AND WALES.                         Association (PFA).                        recent years.
                                                                                                                                                                                                                           democratic organisation working with
                                                                                                                                                                                                                           supporters, governing bodies, leagues
We are the leading advocates for           Football is for all and we work closely   Our casework helps hundreds of fans
                                                                                                                                                                                                                           and clubs to drive positive change in
supporter ownership, better fan            with organisations such as Kick It        every year who feel they’ve been
                                                                                                                                                                                                                           football through supporter engagement
engagement, cheaper ticket prices,         Out and Level Playing Field to ensure     poorly treated by their clubs, stewards,
                                                                                                                                                                                                                           at every level of the game. We nurture
the choice to stand at the match,          that core belief is happening in the      or police. We give those fans a voice,
                                                                                                                                                                                                                           and develop supporter networks at
protecting fan rights, good governance,    real world. We have supported the         the best possible advice, and even
                                                                                                                                                                                                                           local, national and international levels,
diversity, and all types of supporter      establishment of scores of BAME and       legal support.
                                                                                                                                                                                                                           working with supporters’ trusts, clubs
empowerment.                               LGBT fans’ groups over the past few
                                                                                                                                                                                                                           and individuals to initiate and support
                                           seasons.                                  We pioneered the concept of Fans’
                                                                                                                                                                                                                           campaigns on issues of concern to
The breadth of work is huge and                                                      Embassies and have helped fans of
                                                                                                                                                                                                                           football supporters, encouraging good
difficult to sum up in a paragraph or      We are founder-members of Football        both the England and Wales men’s
                                                                                                                                                                                                                           governance, supporter representation
two, so we hope this Annual Review fills   Supporters Europe (FSE) who               national teams at tournaments across
                                                                                                                                                                                                                           on club boards, community-ownership
that role in showcasing our work across    represent supporters across the           the planet. We are proud to have
                                                                                                                                                                                                                           and sustainable stewardship of football
the football season.                       continent and heavily involved in the     replicated this service, for the first time,
                                                                                                                                                                                                                           clubs. A commitment to diversity
                                           organisation, with two members who        at the Women’s World Cup 2019.
                                                                                                                                                                                                                           underpins all of our activity and we
As the national organisation we have       sit on FSE’s Committee (Kevin Miles
                                                                                                                                                                                                                           oppose all forms of discrimination or
regular contact with the Premier           and Paul Corkrey).
                                                                                                                                                                                                                           violence in relation to football.
                                                                                                                                    You can download our constitution:
                                                                                                                                    www.bit.ly/fsa-constitution

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OUR STRUCTURE                                                                              NATIONAL COUNCIL REPRESENTATIVES:
                                                                                            Chair                            Malcolm Clarke
                                                                                            Vice chair	Tom Greatrex
                                                                                            Premier League	Katrina Law (Tottenham Hotspur Supporters’ Trust), Dave Pennington
                                                     AGM                                                                     (Manchester United Supporters’ Trust) and Dave Kelly (The Blue Union).
                                                                                            Championship	Geoff Bielby (Hull City Supporters’ Trust), Rick Duniec
                                                                                                                             (Leeds United Supporters’ Trust), and Teddy Bellamy (Millwall Supporters’ Club).
                                                                                            EFL 1 & EFL 2	Antony Wilkinson (Blackpool Supporters’ Trust) and Roger Ellis (Sky Blue Trust).
                                                                                            National Game	Rob Street (Billericay Town Supporters Society),
                                                                                                                             Richard Tomkins (Hereford United), Simon Cope (Scarborough Athletic).
                                                                                            Supporter-owned clubs	Neil Le Milliere (Exeter City Supporters’ Trust),
                                                                                                                             Tim Hillyer (Dons Trust), Nick Duckett (FC United of Manchester).
                                               CHAIR AND
                                               VICE CHAIR                                   Fans for Diversity	Chris Paouros (Proud Lilywhites), Malcolm Hirst (Port Vale Supporters’ Club)
                                                                                                                             and Shin Aujla (Apna Albion).

                             PREMIER                              CHAMPION-                 Associate organisations	Ally Simcock (Pint of Vale), David Michael (My Old Man Said),
                             LEAGUE                                 SHIP                                                     and Dave Tomlinson (Sandbach Travelling Alex).
                                                                                            Individual representatives	Christine Seddon, Fiona McGee, Kristine Green, Martin O’Hara,
                                                                                                                             Peter Daykin, and Steve Powell.

                                                                                           Networks are entitled to three elected representatives and the responsibility is with those networks to fill the positions.
                                                                                           See more on FSA networks under Network Engagement. Nine members are elected from the NC to make up the board
               ASSOCIATE                                                      INDIVIDUAL   alongside the chair and vice chair. The Board: Ally Simcock, Chris Paouros, Dave Pennington, Fiona McGee, Malcolm Clarke,
                MEMBER                                                          MEMBER
                                                                                           Martin O’Hara, Peter Daykin, Roger Ellis, Tim Hartley, Tim Hillyer, and Tom Greatrex.
                 REPS                                                            REPS
                                              NATIONAL
                                               COUNCIL

                                                                                           MEMBERSHIP                                  INDIVIDUAL MEMBERSHIP                       All tiers of membership are embedded
                                                                                                                                       Open to all fans.                           in our structure, weighted towards
                                                                                                                                                                                   affiliate members who receive more
                    LEAGUE 1                                              NATIONAL
                   & LEAGUE 2                                               GAME                                                                                                   positions on our National Council and
                                                                                           THERE ARE THREE CATEGORIES                  AFFILIATE MEMBERSHIP
                                                                                                                                                                                   more votes at the AGM - five per group
                                                                                                                                       For supporters’ groups who fulfil
                                                                                           OF MEMBERSHIP FOR THE FSA                   key criteria relating to constitution,
                                                                                                                                                                                   as opposed to one vote per individual

                                        FAN/                                               AND THEY ARE ALL FREE:                      affordability, independence,
                                                                                                                                                                                   member or associate group.

                                      COMMUNITY            FANS FOR                                                                    democratic structure, annual
                                       OWNED               DIVERSITY                                                                   accounts and diversity policy.
                                                                                                                                                                                   Policy is set primarily at the AGM
                                        CLUBS                                                                                                                                      following democratic processes
                                                                                           JOIN THE FSA:
                                                                                                                                                                                   although the National Council can
                                                                                           WWW.THEFSA.ORG.UK                           ASSOCIATE MEMBERSHIP                        make interim policy if required during
                                                                                                                                       For entities such as regional or non-
                                                                                                                                                                                   the gap between AGMs. While the
                                                                                                                                       democratic supporters’ groups such
                                                                                                                                                                                   networks can set up campaigns they
                                                                                                                                       as atmosphere groups, club-based
                                                                                                                                                                                   can’t unilaterally set policy - that must
                                                                                                                                       fan forums, fanzines, or digitally
                                                                                                                                                                                   be done at the AGM or via the
                                                                                                                                       based collectives.
                                                                                                                                                                                   National Council.
                                                  BOARD

                                                                                           CONTACT:
                            FSA Board: Nine members elected by the                         Email: info@thefsa.org.uk
                           National Council plus the chair and vice chair                  Phone: 0330 44 000 44
                                                                                           Address: 1 Ashmore Terrace, Stockton Road,
                                                                                           Sunderland, Tyne and Wear, SR2 7DE
                                    Elected at AGM     Selected by networks

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TV
& THE                               THIS SEASON’S FA CUP WAS
                                    THE FIRST UNDER A NEW SIX
                                    YEAR INTERNATIONAL TV DEAL
                                                                             traditional Saturday 3pm kick-off time.
                                                                             The remaining 22 games were spread
                                                                             across the weekend, starting with
                                                                                                                       “THIS HAS GONE TOO FAR AND IT IS
                                                                                                                       TAKING AWAY SOME OF THE MAGIC
                                                                                                                       OF THE FA CUP.

FA CUP
                                                                             Tranmere Rovers vs Tottenham on
                                    REPORTEDLY WORTH £820M TO                Friday evening and ending up
                                    THE FA - AND ITS EFFECTS BECAME          with Liverpool away to Wolves on          THE FA CUP THIRD ROUND ON
                                    CLEAR IN THE THIRD ROUND.                the Monday night.
                                                                                                                       SATURDAY AFTERNOON IS ONE OF
                                                                             TV selections were compounded by
                                                                                                                       THE ENDURING TRADITIONS OF A
                                                                             compressed timescales between the         WONDERFUL COMPETITION. TO HAVE
                                    Normally one of the highlights of the
                                    footballing calendar, the third round    draws - for example, Grimsby Town         FEWER THAN A THIRD OF THE 32
                                    was fragmented to meet the needs         fans were unable to get back from         MATCHES KICKING OFF AT 3PM ON
                                                                             their late-Saturday kick-off against
                                    of broadcasters in various territories                                             SATURDAY IS BOTH EXTRAORDINARY
                                    across the world.                        Crystal Palace. This denied many
                                                                             Mariners the chance to see their team     AND VERY SAD.”
                                    The headline result was that only        in what could have been the biggest       FSA chair Malcolm Clarke
                                    10 of the 32 ties were played at the     game of their season.

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TV HELL 2018-19
TV: GOING TO GET WORSE
BEFORE IT GETS BETTER
                                            ONE STEP FORWARD,
                                            TWO STEPS BACK
                                                                                       Spurs were initially picked by Sky
                                                                                       Sports to play Manchester City at home
                                                                                       on Sunday 27th October. Tottenham
                                                                                       were unable to fulfil the fixture on this
                                                                                       date due to the build issues and a clash
                                                                                                                                   “THIS REGRETTABLE, BUT SADLY                 MISSING: LAST HOME GAMES                  Similarly, Spurs’ game against

                                                                                                                                                                                OF THE SEASON
                                                                                                                                                                                                                          Bournemouth, which was due to be
In recent seasons the relationship          Back in 2017, the big issue with TV was
                                                                                       with an NFL game at Wembley - so the        PREDICTABLE, BUCK PASSING AND
between match-going fans and TV             the Premier League failing to meet                                                                                                                                            played on the Monday night, was
                                                                                       game was moved to the Monday                IMPASSE IGNORES THE VALID CLAIMS                                                       shuffled back to a Saturday kick-off.
has deteriorated significantly - and        its own deadlines on releasing the
                                                                                       night slot.
next season it could get a whole lot        TV fixtures. The Premier League has                                                    OF SUPPORTERS WHO REMAIN                                                               Manchester City against Leicester City,
                                                                                                                                                                                The penultimate weekend of the season
worse as the number of televised            committed to giving fans six weeks
                                                                                       However, Sky Sports were unwilling
                                                                                                                                   SIGNIFICANTLY OUT OF POCKET.”                                                          originally picked for an early Saturday
                                                                                                                                                                                was carved up not once but twice by
games is set to increase once more.         notice of changes, but over the 2017-18                                                                                                                                       kick-off off, was transferred into that
                                                                                       to give up the now-vacated TV slot                                                       broadcasters who sought to secure
                                            season, more than half of the division’s                                               Not to be outdone by Sky, BT Sport                                                     empty Monday night slot.
                                                                                       so transferred the Manchester United                                                     the most lucrative fixtures possible -
Saturday 3pm kick-offs will become          TV fixtures were announced late.                                                       also got in on the conditional picks
                                                                                       vs Everton game, originally slated for                                                   regardless of the impact it would have
a rarity for many fans as 200 of the                                                                                               show by somehow putting fans of four                                                   Ray from Man City Fan TV said:
                                                                                       early-Saturday, into the late-                                                           on fans looking to see their teams at
380 Premier League games will be            Rafts of TV fixtures often came weeks                                                  Premier League clubs out with their                                                    “Two weeks notice is absolutely
                                                                                       Sunday slot.                                                                             home for the final time.
broadcast across the 2019-20 season.        late, leaving fans to gamble on train                                                  selections around the League Cup final                                                 scandalous.”
                                            tickets and accommodation for away                                                     weekend. The broadcaster inexplicably
                                                                                       The move meant that the                                                                  With Liverpool and Tottenham Hotspur
                                            games causing supporters to, rightly,                                                  chose Manchester City as it’s number
                                                                                       inconvenience that should have been                                                      proceeding to the semi-finals of the
                                            kick up a fuss. We released numerous
                                                                                       limited to Spurs and Manchester
                                                                                                                                   one pick for the mid-week games 48                                                     “THIS GOES BEYOND WHO YOU
                                                                                                                                                                                Champions League, Sky Sports decided
                                            statements calling on the Premier
                                                                                       City fans left thousands more out of
                                                                                                                                   hours after the final (despite City being
                                                                                                                                                                                to change their original selections       SUPPORT, IT GOES BEYOND THE TRIBAL
                                            League to get its act together and                                                     9-0 up on aggregate in the semi-final
                                                                                       pocket. Manchester United Supporters’                                                    made for the penultimate game of the      NATURE OF FOOTBALL, WE SHOULD ALL
                                            raised the issue with former-chief                                                     at the time).
                                                                                       Trust (MUST) described Sky Sports’
                                            executive Richard Scudamore directly.
                                                                                                                                                                                season. Liverpool’s trip to St James’     BE STANDING TOGETHER BECAUSE IT’S
                                                                                       behaviour as “naked commercial                                                           Park to play Newcastle United, chosen
                                                                                       opportunism”.
                                                                                                                                   City predictably went through to the                                                   RIDICULOUS. THE PREMIER LEAGUE
                                                                                                                                                                                for a Sunday 4pm kick-off on May 5th
                                            This season, the situation has improved.                                               final but rather than lose the TV game
                                                                                                                                                                                existed in limbo for a few weeks before   SHOULD NOT BE PUNISHING OTHER
                                            TV selections have been released                                                       to their own short-sightedness, BT
                                                                                       MUST pushed the Premier League and                                                       ending up as a Saturday 7.45pm            FANS BY FORCING THEM TO BUY NEW
                                            on time for the most part - but                                                        Sport simply brought in other teams
                                            one problem has been replaced by
                                                                                       Sky Sports to compensate supporters,
                                                                                                                                   off the bench to fill the slot vacated
                                                                                                                                                                                kick-off.                                 FLIGHTS, NEW HOTEL BOOKINGS, OR
                                                                                       but the broadcaster was unmoved -
                                            another: the rise of conditional picks.                                                by Manchester City’s League Cup final                                                  GETTING MORE TIME OFF WORK.”
                                                                                       telling the Trust that the move was a
                                            Broadcasters are now releasing TV                                                      clash - Burnley, Crystal Palace, Leicester
                                                                                       commercial decision to preserve their
Similarly, in the EFL Sky’s new five year   selections on time, but completely                                                     City and Newcastle United fans were
                                                                                       “Super Sunday” brand.
deal allows them to broadcast 138           disregarding them further down the                                                     the victims - bringing their games
league matches a season - with the          line and carving up weekends long                                                      forward with just four weeks notice.
                                                                                       “While expressing sympathy for
option to increase that to 158 games in     after the initial selections have
                                                                                       affected supporters however they have
the final two years of the deal.            been made.
                                                                                       sought to shift responsibility for any
                                                                                       compensation to the Premier League
This all adds up to more and more           The first taste of this in the 2018-19
                                                                                       and ultimately to our own club that did
inconvenience for fans trying to plan       season came as a result of the delays
                                                                                       not instigate the fixture change,”
their travel to games - more days           to the construction of Tottenham
                                                                                       MUST said.
off work, more time spent travelling        Hotspur’s new stadium.
through the early hours and more time
away from family and friends.

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COMMUNITY-OWNED CLUBS
SINCE 2000 SUPPORTERS DIRECT
HAVE BEEN INSTRUMENTAL IN
BRINGING DOZENS OF FOOTBALL
CLUBS INTO COMMUNITY
                                     SUCCESS STORIES

                                     Community-owned clubs were led
                                     this season by title winners City of
                                                                               Tonbridge Angels navigated their way
                                                                               through Isthmian Premier League play-
                                                                               off matches against Haringey Borough,
                                                                               Merstham, and Metropolitan Police
                                                                               to elevate themselves to the National
                                                                                                                          THE EFL

                                                                                                                          OUR HIGHEST RANKED CLUB,
                                                                                                                          WYCOMBE WANDERERS, IN THEIR
                                                                                                                                                              A run of just one defeat in their final 12
                                                                                                                                                              games secured their safety in a season
                                                                                                                                                              also made memorable by a superb 4-2
                                                                                                                                                              win over West Ham United in the FA
                                                                                                                                                              Cup fourth round before eventually
                                                                                                                                                                                                           minute winner at the national stadium.
                                                                                                                                                                                                           Their season had many other highlights
                                                                                                                                                                                                           as, once again, they beat higher level
                                                                                                                                                                                                           opposition in the FA Cup, defeating
                                                                                                                                                                                                           Premier League Leicester City and
OWNERSHIP THROUGHOUT                 Liverpool FC, who won promotion
                                                                               League South next season. All this                                             being knocked out by Millwall. With          Championship side Middlesbrough

ENGLAND AND WALES. THE               to the Northern Premier League
                                                                               came after a fourth place finish some      FIRST SEASON BACK IN LEAGUE ONE,    just one more season to go before their      before finally succumbing to
                                                                               23 points behind champions
FSA’S RICHARD IRVING GIVES           North West Division. They were run                                                   FINISHED IN 17TH PLACE. IN THE      move to a new ground back at Plough          Manchester City at Rodney Parade in
                                                                               Dorking Wanderers.                                                             Lane in Wimbledon these are exciting         the fifth round, despite holding the
US A RUNDOWN ON HOW OUR
                                     incredibly close by Bootle FC who                                                    SAME DIVISION AFC WIMBLEDON
                                                                                                                                                              times for the club.                          Premier League champions until the
                                     managed a superb winning streak of
COMMUNITY-OWNED CLUBS                                                          Club chair Dave Netherstreet told us:      FACED AN UPHILL STRUGGLE TO AVOID                                                51st minute.
                                     20 consecutive games to finish just two
FARED IN 2018-19.                    points behind.
                                                                               “It is great for all the people who have   RELEGATION BACK TO LEAGUE TWO,      In League Two, Exeter City were in
                                                                               supported the club over the years and
                                                                                                                          HAVING SPENT MUCH OF THE EARLY      with a chance of reaching the play-offs
                                                                               who have helped the club through                                               with just a handful of games to go, but
                                     Unfortunately for City of Liverpool
                                                                               some of the really tricky moments of
                                                                                                                          PART OF THE YEAR IN THE
                                                                                                                                                              a poor run of two wins in eight games
                                     FC they couldn’t make it a league and
                                                                               the last five years.                       RELEGATION ZONE.                    put paid to their hopes.
                                     cup double as they were defeated by
                                     fellow community-owned club 1874
                                                                                                                                                              Following a solid 2017-18 season,
                                     Northwich in the League Cup final.
                                                                               “IT IS HOPED THAT THE PROMOTION                                                Newport County put together an
                                                                                                                                                              astonishing campaign that led them to
                                                                               AND THE COVERAGE PROVIDED BY BT
                                                                                                                                                              Wembley and a League Two play-off
                                                                               SPORT OF THE NATIONAL LEAGUE WILL                                              final against Tranmere Rovers which,
                                                                               PROVIDE THE NECESSARY BOOST FOR                                                ultimately, saw them defeated by a last-
                                                                               THE COMMUNITY TO GET BEHIND US
                                                                               AND HOPEFULLY PUSH ON.”

                                                           (CC) James Boyes
                                                                                                                                                                                                                                      (CC) James Boyes

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COMMUNITY-
                                                                                                                                                                             OWNED
NON-LEAGUE
                                           play-offs only to be defeated in the      in a division containing Manchester
                                                                                                                                                          (CC) James Boyes

                                                                                                                                  Our other Northern Premier League
                                                                                                                                                                             CLUBS
                                                                                                                                                                             Fisher were another of our teams to      In their first season of competition,
                                           qualifying round by Wealdstone in         United, Tottenham Hotspur, and               clubs, Hyde United and Bamber              steadily improve and finish third in     Clapton Community Football Club
                                           front of more than 2,200 fans at          Crystal Palace.                              Bridge, finished in 10th and 16th places   the Southern Counties League East        took the Middlesex County Football
                                           Twerton Park.                                                                          respectively, with Hyde attracting a       Division, while our two remaining Step   League Division 1 (Central and East)
In the National League, Wrexham will
                                                                                     In the Isthmian League North, at Step        crowd of nearly 800 for their final day    Five clubs, Peacehaven and Telscombe     title pipping Stonewall FC by one point
have to spend at least another year
                                           In the Southern League Premier            Four, Grays Athletic improved on their       clash against Stalybridge Celtic.          in the Southern Combination Premier      and gaining promotion in front of 1,200
outside the EFL as the strength in the
                                           Division South, Merthyr Town,             16th place finish last season by finishing                                              and Saffron Walden Town in the Essex     fans. A league and league cup double
league of Leyton Orient and Salford
                                           Dorchester Town, and Hendon all           seventh, despite still ground sharing        Our two teams in the Northern Premier      Senior League finished tenth and         follows an incredibly successful year
City prevailed, and the club fell to
                                           finished in mid-table, whilst in the      at Aveley. They will look to push for        League First Division West, Runcorn        fourth respectively.                     which, amongst many other things in
defeat at the hands of Eastleigh in
                                           Southern League Premier Division          promotion back up to Step Three              Linnets and Prescot Cables, both                                                    their community, saw them sell more
the play-offs.
                                           Central, AFC Rushden and Diamonds         next season.                                 missed out on the play-offs, finishing     At Step Six, AFC Liverpool finished      than 12,000 of their famous second
                                           and Banbury United finished in                                                         in sixth and seventh place – with the      third in the North West Counties First   strip shirts to owners across the world.
Near neighbours Chester finished three
                                           ninth and 17th places respectively.       Scarborough Athletic’s hopes of              former missing out on goal difference      Division North, Hinckley AFC 16th in     Finally, in the Welsh Football League,
points short of the National League
                                           At the same level in the Isthmian         reaching the Northern Premier Division       to Ramsbottom United. In the Southern      the Midland League First Division. In    Ton Pentre endured a difficult season
North play-offs while Darlington, in
                                           Premier Division, Enfield Town and        play-offs were dashed with just one          League Division One Central Kempston       the Wessex League Premier Division,      finishing bottom of Division One.
their first year back in the division,
                                           Lewes couldn’t reach the heady heights    game to go following eight league            Rovers finished 13th.                      Newport (IOW) finished sixth,
finished a creditable 16th.
                                           of Tonbridge Angels but finished in       defeats since New Year’s Day. The club                                                  Wythenshawe Amateurs took fourth         Here’s hoping for a successful 2019-
                                           10th and 11th places respectively, the    ended their first season at the new level    At Step Five, City of Liverpool aside,     place in the North West Counties         2020 season for all our clubs!
Unfortunately, after four seasons in the
                                           latter in their first season back at      with an eighth place finish. Boro also       our other three teams in the North         League Division One South, and
National League North, FC United of
                                           Step Three.                               reached the North Riding Senior Cup          West Counties Premier Division             Newark Town achieved ninth place         Design Note
Manchester were relegated back to the
                                                                                     final for the second successive year,        endured mixed fortunes. Congleton          in the Central Midlands League.
Northern Premier League.
                                           A special mention should also be          beating Marske United 3-2 on penalties       Town were some way behind City of
                                           made of the Lewes Women’s team,           after a 2-2 draw at Middlesbrough’s          Liverpool in third, 1874 Northwich
Our representatives in the National
                                           who in their own first season in the FA   Riverside Stadium.                           finished 10th, but did win the League
League South, Bath City, reached the
                                           Women’s Championship finished ninth                                                    Cup, and Litherland REMYCA
                                                                                                                                  finished 15th.

14 | The FSA Annual Review 2018_19                                                                                                                                                                                      The FSA Annual Review 2018_19 | 15
FA CUP TICKET PRICES                                                                                                             MORE TO DO
                                                                                                                                 BACK IN FEBRUARY IT WAS                    EFL AWAY PRICES UNDER                      EUROPEAN PRICES: FANS
                                                                                                                                 CONFIRMED THAT THE POPULAR AND             THE MICROSCOPE                             CAUGHT IN THE CROSSFIRE
                                                                                                                                 SUCCESSFUL £30 AWAY TICKET PRICE
                                                                                                                                 CAP IN THE PREMIER LEAGUE WOULD
                                                                                                                                                                            Beyond the success of the £30 price        You may have noticed some English
                                                                                                                                 RUN FOR ANOTHER THREE SEASONS.
                                                                                                                                                                            cap in the Premier League, ticket prices   teams did very well in European
                                                                                                                                                                            remain a thorny issue in the EFL.          competitions this season, but that
                                                                                                                                 The current competition-wide cap
                                                                                                                                                                                                                       success has made for some (very)
                                                                                                                                 was introduced at the start of the
                                                                                                                                                                            With other leagues such as France’s        expensive seasons for fans following
                                                                                                                                 2016-17 season, following sustained
                                                                                                                                                                            Ligue 1 also introducing competition-      their teams.
                                                                                                                                 campaigning by supporters across the
                                                                                                                                                                            wide price caps for away tickets (€10)
                                                                                                                                 country led by the then-FSF under the
                                                                                                                                                                            the EFL Championship has suddenly          Too many big clubs in Europe charge
                                                                                                                                 “Twenty’s Plenty” banner.
                                                                                                                                                                            become one of the most expensive           visiting supporters far too much.
                                                                                                                                                                            places in the world to be an away fan.     Barcelona were one of the main
THE FA AGREED A REDUCTION IN             The FA’s decision to reduce the ticket      Last season, the FA was criticised for      Since its introduction three years ago,
                                                                                                                                                                                                                       offenders this year, charging Liverpool
                                         prices followed concerted lobbying          introducing inflation-busting price hikes
TICKET PRICES FOR 3,000 TICKETS AT                                                                                               the £30 cap on away prices in the
                                                                                                                                                                                                                       and Manchester United fans €119 to
                                         and discussions with supporters, led        without consulting supporters – the         Premier League has saved millions of
THIS YEAR’S FA CUP FINAL FOLLOWING       by supporter organisations around           FA responded by meeting fans and
                                                                                                                                                                                                                       see their teams from the top tier of
                                                                                                                                 pounds for away fans.
LOBBYING EFFORTS BY SUPPORTER            the country and our supporter               increasing the concessionary saving on
                                                                                                                                                                                                                       Camp Nou.

REPRESENTATIVES – BUT MANY               representatives on the FA Council.          the most expensive tickets (from £10 to     FSA chief executive Kevin Miles said:
                                                                                                                                                                                                                       Both clubs stepped in to subsidise
FANS REMAIN UNHAPPY WITH THIS                                                        £25) and committed to not increasing        “We have always argued that away
                                                                                                                                                                                                                       the price, and said they would be
                                         Tom Greatrex, our FA Council supporter      the price of semi-final and final tickets   supporter attendance needs to be
SEASON’S PRICING.                        representative said: “Fans have             beyond the rate of inflation until 2022
                                                                                                                                                                                                                       charging Barcelona fans more to make
                                                                                                                                 encouraged if the atmosphere and
                                                                                                                                                                                                                       up the difference in the return legs -
                                         rightfully raised concerns about the        at the earliest.                            spectacle of a live football match is to
1,500 tickets in the lower band behind                                                                                                                                                                                 something we’ve been describing as
                                         ticket prices we’ve seen at Wembley                                                     be sustained.
both goals (3,000 total) at Wembley                                                                                                                                                                                    “revenge pricing”.
                                         for the semi-finals and finals – some       Tom said: “While this is a step in the
Stadium were reduced from £115 to                                                                                                                                           According to analysis by journalist
                                         of the highest for national cup finals in   right direction, we feel the FA could go
£70, a total saving for supporters in                                                                                                                                       Dubas Fischer published this year,         Liverpool’s Spirit of Shankly group
                                         European football.                          further in making the Wembley fixtures
those areas of around £135,000.                                                                                                  “WE STILL BELIEVE MORE CAN BE              80% of Championship matches had            said: “Success comes with expense, but
                                                                                     more affordable for match-going fans.
                                                                                                                                 DONE AND WE CALL ON THE PREMIER            standard, advanced, adult tickets priced   that does not have to mean extortion
Fans are still unhappy with the high                                                                                                                                        at £30 or less - with 77 fixtures coming   – Barcelona’s pricing structure for this
                                                                                     “Supporters are integral to the success     LEAGUE TO LOOK AT WAYS TO
costs of attending the Wembley           “THE FA NEEDS TO                                                                                                                   in above that.                             stage of the Champions League is an
                                                                                     of the competition – a competition          FURTHER REDUCE CONCESSIONARY
fixtures – particularly the thousands    REMEMBER THAT WITHOUT                       which the FA markets on its tradition,
                                                                                                                                                                                                                       elitist joke.”
                                                                                                                                 TICKET COSTS AND SUBSIDISE FANS’
paying in excess of £100. Manchester
                                         DEDICATED SUPPORTERS FILLING                authenticity and atmosphere.”
                                                                                                                                                                            The average cost of an away ticket
City’s 1894 Group said: “This year’s                                                                                             TRAVEL COSTS WHEN GAMES ARE                in the division stands at £27.04. The
                                         WEMBLEY FOR THE CUP FINAL IT
final prices have been dressed up as
                                                                                     Alongside supporter organisations           MOVED FOR TV.”                             worst offenders included Leeds United,
price freezes whereas in reality they    WOULDN’T BE THE HIGHLIGHT OF                                                                                                       who charged visiting fans an average
                                                                                     at club level, the FSA will continue
are massively out of step with the       THE FOOTBALLING CALENDAR THAT               to push the FA for a fundamental
                                                                                                                                                                            of £37.82 per ticket; Birmingham,
cup final prices in other major          WE KNOW AND LOVE.”                          review of ticket pricing at the FA Cup’s
                                                                                                                                                                            meanwhile, charged £19.12.
European countries.
                                                                                     Wembley fixtures, as well as other
                                                                                                                                                                                                                       We continue to lobby UEFA on
                                                                                     issues impacting the competition this
“How many true fans who have been                                                                                                                                                                                      such extreme price gouging and the
                                                                                     season – such as kick-off times, travel
going for decades have had to miss out                                                                                                                                                                                 pressure is beginning to tell - president
                                                                                     difficulties and disruption caused by
because of the prices? Once you price                                                                                                                                                                                  Aleksander Čeferin conceded earlier
                                                                                     broadcasting selections.
traditional fans out, who will                                                                                                                                                                                         this year they would have to consider
replace them?”                                                                                                                                                                                                         competition-wide price caps.

16 | The FSA Annual Review 2018_19                                                                                                                                                                                       The FSA Annual Review 2018_19 | 17
CLUBS IN
CRISIS
There’s no set definition of a club in
crisis but fans know it when they see
it - if it looks like a duck, swims like a
                                             We see an unscrupulous owner running
                                             our beloved club into the ground. The
                                             law sees a business owner making his
                                                                                          The problem is tightening up rules
                                                                                          which are written by owners with a
                                                                                          vested interest. The EFL sees itself
                                                                                                                                        Secondly, massive conflicts of interest
                                                                                                                                        exist within the game and they must
                                                                                                                                        be removed. The Premier League, EFL,
                                                                                                                                                                                  The Code of Practice on the
                                                                                                                                                                                  Stewardship of Football Clubs would
                                                                                                                                                                                  set out new guidance for clubs (and
                                                                                                                                                                                                                             If our proposals are put into force and
                                                                                                                                                                                                                             implemented there’d be a significant
                                                                                                                                                                                                                             reduction in the number of clubs
duck, and quacks like a duck, then it        or her own decisions about their own         primarily as a members club not               and National League are effectively       owners) on a range of issues which         in crisis. Without real action the
probably is a duck.                          investment and won’t intervene, as long      a regulator.                                  member bodies for football clubs and      have caused problems over the years        supporters of those clubs will
                                             as they follow the laws of the land and                                                    supporters don’t accept that self-        - name changes, playing colours and        continue to suffer.
Clubs with an endless stream of unpaid       pay tax.                                     Meanwhile the FA has never fully              regulation works.                         badges, stadium location, and
creditors and fall outs with HMRC.                                                        grasped its own role as regulator,                                                      training facilities.                       The damaging actions of a small
Owners who react to fan protests with        The Conservative Party sees itself as        instead shifting its focus to the             Regulatory decisions should be taken                                                 handful of rogue owners overshadows
self-defeating threats. Media calls for      the party of business so there’s been        national teams, disciplinary issues, and      by people with a suitable level of        Prospective owners should outline          the good work at the majority of clubs
FA action. Player wages going unpaid.        no legislative movement and the past         grassroots administrative matters.            independence, with support from           business plans that demonstrate            and reflects poorly on the game’s
                                             few years have hardly been ideal terrain                                                   external expertise where needed, to       their capability to run a football club    commitment to good governance.
Even within a club’s own fanbase not         for that anyway, given the enormous          WHAT THE FA NEEDS TO DO                       avoid the conflicts of interest which     sustainably, in accordance with the
every single supporter will comfortably      focus on Brexit.                                                                           currently exist.                          Code of Practice and its requirements      Good owners must stand up, be
accept the label but there comes a                                                        Our proposals to the FA rest on                                                         to engage with the club’s supporters       counted, and make their case
point when everybody knows, including        THE EFL                                      two key principles. Firstly, that the         The FA is the best placed organisation    and other stakeholders.                    alongside supporters. It’s in all of
the football authorities.                                                                 significance of football clubs is properly    to do this and should be the                                                         our best interests.

                                             The EFL has in recent years prided           recognised. These are not just ordinary       game’s regulator.                         Crucially, proposed owners shouldn’t be
The easy part is identifying the clubs in    itself on how few administrations have       businesses, whatever the law might say,                                                 allowed to use shares in a club to raise   FSA ACTION
crisis and analysing their problems but      actually occurred, although that has         and if you are involved in the football       FA PROPOSALS                              funds to complete their purchase. This
the tricky bit is finding ways to fix        changed now with Bolton Wanderers            industry you must recognise that.                                                       restriction would avoid repetition of
the problem.                                 going into administration.                                                                 Beneath these core principles we have     recent examples where new ownership        Our proposals presented to a meeting
                                                                                          Clubs are cultural commodities, the           made a series of proposals to the FA      has seen significant new debt loaded       of the FA Board, a first for a supporters’
As supporters we see football clubs          Of course the scarcity of clubs in           biggest expression of community               including a new Code of Practice on       onto a club, rather than the new owner.    group. The Board welcomed the
for the uniquely special entities they       administration was hardly consolation        identity in our country, with loyalty built   the Stewardship of Football Clubs.                                                   proposals and asked us develop a more
are: history, importance to the local        to supporters of Blackpool, Charlton         up over generations. They should be                                                     Owners should also have to deliver         focussed package to take forward for
community, decades spent going to            Athletic, Coventry City, Hull City, Leyton   afforded levels of protection in keeping      While the FA, Premier League, EFL,        a bond to the FA which the owner           implementation, with the FA, Premier
games with friends and family or             Orient, Morecambe, or others who have        with listed buildings or conservation         and National League have all taken        forfeits if the club failed to honour      League, EFL and National League.
taking your own kids.                        all fallen out with owners at various        areas. It is not appropriate to treat         steps in recent years to protect clubs,   wages, tax commitments and so on.          Further meetings with the FA and the
                                             points in recent seasons.                    them as if they were supermarket or           their actions are too often undermined    Proposed owners would continue to be       leagues are scheduled. The FSA AGM in
But legally they are businesses and                                                       mobile provider.                              by the actions of a small number of       subject to current checks and directors    June 2019 will be asked to endorse
they exist within the laws of the land.                                                                                                 renegade owners.                          should face their own separate checks.     the proposals.

18 | The FSA Annual Review 2018_19                                                                                                                                                                                             The FSA Annual Review 2018_19 | 19
CLUBS IN                             FURTHER READING                              CORE PRINCIPLES:

CRISIS
                                     If you’d like further details on our         1. CLUBS MUST BE RECOGNISED
                                     proposals - 10,627 words of further
                                                                                  FOR THEIR CULTURAL IMPORTANCE.
                                     detail! - we’re happy to send the full set
                                     of proposals with supporting appendix        THEY ARE NOT NORMAL BUSINESSES.
                                     to members. Get in touch.

                                                                                  2. CONFLICTS OF INTEREST HAVE
                                     The work has been coordinated by
                                                                                  TO BE REMOVED. CLUBS CANNOT
                                     FSA chair Malcolm Clarke and special
                                     thanks should go to Roger Ellis (Sky         REGULATE THEMSELVES AND THE
                                     Blues Trust) whose expertise has             FA MUST STEP IN.
                                     proven invaluable.

                                     FROM THE GROUND...

                                     On 13th June 2019 it was announced           to colleagues at Coventry City, Bury,
                                     that the Oystons were finally out of         Bolton Wanderers, and all the other
                                     Blackpool FC with lifelong fan Simon         clubs who have been failed to make
                                     Sadler taking a 96% shareholding.            sure that their plight continues to
                                     Blackpool Supporters’ Trust (BST) said       be highlighted.”
                                     they were “delighted” with the news
                                     that the Oyston’s 31-year reign was          For BST chair and FSA National Council
                                     finally over.                                member Christine Seddon the hard
                                                                                  work begins now. “Everything needs
                                     “For years, we as supporters have            rebuilding, from the training ground
                                     campaigned with vigour and with              and the Bloomfield Road pitch through
                                     decency to see the regime change at          the academy system, the managerial
                                     Bloomfield Road, with little support         set-up, the squad,” said Christine. “It’s a
                                     from the football authorities,” said BST.    new start that lies ahead – new owners,
                                                                                  new infrastructure, new staff, new kit,
                                     “We will continue to campaign with           new sponsors, new ambitions. The only
                                     energy for wholesale regulatory              real constant, as at any great club, is
                                     reform of English football. We owe it        the fan base.”

20 | The FSA Annual Report 2018_19                                                            The FSA Annual Report 2018_19 | 21
FREE LIONS

INTERNATIONAL
                                                                                                                        After a (perhaps) longer-than-expected     Free Lions continues to go from              that little bit further, before rounding
                                                                                                                        stay in Russia last summer, the Free       strength to strength as we’ve now            off this season’s activities with a match
                                                                                                                        Lions fans’ embassy team could have        racked up 167 issues, and we’re already      in the Hungarian capital of Budapest.
                                                                                                                        been forgiven for looking forward to a     looking forward to autumn trips to
                                                                                                                        little break.                              Prague, Sofia, as well as a first fixture    Our colleagues at FSA Cymru provided
                                                                                                                                                                   away in Kosovo, on our route to the          their fans’ embassy services at each
                                                                                                                        Given the unusual situation of England’s   Euro 2020 finals.                            game, along with fundraising efforts
                                                                                                                        Nations League match against Croatia                                                    for local orphanages with their partners
                                                                                                                        in Rijeka being played behind closed
                                                                                                                        doors, they got a few extra days off
                                                                                                                                                                   FSA CYMRU                                    Gôl Cymru.

                                                                                                                        before travelling to Seville in October                                                 Unfortunately defeats in both June
                                                                                                                        for England’s excellent 3-2 away victory                                                fixtures leaves Ryan Giggs’ men with
                                                                                                                                                                   Following last year’s trips to the USA
                                                                                                                        against Spain, securing England’s                                                       an uphill task of qualifying for next
                                                                                                                                                                   and China things were ‘back to normal’
                                                                                                                        qualification for the Nations League                                                    summer’s tournament.
FREE LIONESSES                                                                                                          finals this summer.
                                                                                                                                                                   for the Welsh fans’ embassy team this
                                                                                                                                                                   year, finishing off their Nations League
                                                                                                                                                                                                                FSA Cymru will continue to work with
                                                                                                                                                                   campaigns with games in Denmark
                                                                                                                        There they joined hosts Portugal along                                                  the FA of Wales, with particular focus
                                                                                                                                                                   and Ireland.
FOR THE FIRST TIME THIS YEAR WE      Offering our usual mix of behind the   women’s game more generally.
                                                                                                                        with Switzerland and the Netherlands,                                                   on the issues of ticket harvesting and
                                     scenes advice and assistance along     At the time of going to press England
HAVE EXTENDED OUR FANS’ EMBASSY                                                                                         who likewise topped their Nations
                                                                                                                                                                   While Dublin and Aarhus are not too
                                                                                                                                                                                                                issues around providing ID at matches
                                     with a presence in each host city      had qualified for the last 16 through
SERVICE TO FOLLOWERS OF THE          around every game that England         victories in their opening three group
                                                                                                                        League groups.
                                                                                                                                                                   far off the beaten track, their trips
                                                                                                                                                                                                                to ensure that named ticket holders
                                                                                                                                                                                                                get in.
WOMEN’S GAME, WITH THE LAUNCH        play, we hope that this will mark      stage games. We will hopefully be with                                                 to Elbasan in Albania for a friendly
                                                                                                                        The disappointment in the performance
OF FREE LIONESSES, OUR FANZINE       the beginning of a long-running        them all the way to Lyon for the final on
                                                                                                                        on the pitch in Guimarães in the semi-
                                                                                                                                                                   in November 2018, and a Euro 2020
                                                                                                                                                                   qualifier in Osijek in Croatia (June 2019)
FOR FANS OF THE ENGLAND WOMEN’S      relationship following the women’s     Sunday 7th July.
                                                                                                                        final against the Netherlands didn’t
                                     team at major tournaments, which                                                                                              tested the limits of their preparation
TEAM ATTENDING THE 2019 WORLD        highlights our ongoing work in the     You can follow the team on Twitter
                                                                                                                        detract from another great trip, and
                                                                                                                        another surprising penalty shoot-out
CUP IN FRANCE.                                                              @FreeLionesses
                                                                                                                        victory, this time against Switzerland.
                                                                                                                        We’re almost beginning to make a habit
                                                                                                                        of them.

22 | The FSA Annual Review 2018_19                                                                                                                                                                                The FSA Annual Review 2018_19 | 23
FSF AWARDS 2018
                                                                                                           MEN’S PLAYER OF THE YEAR            COMMENTATOR OF THE YEAR             PODCAST OF THE YEAR
                                                                                                           MOHAMED SALAH (Liverpool)           MARTIN TYLER                        THE GUARDIAN FOOTBALL WEEKLY

                                                                                                           WOMEN’S PLAYER OF THE YEAR          FANS FOR DIVERSITY AWARD            PUNDIT OF THE YEAR
                                                                                                           BETH MEAD (Arsenal)                 PROUD LILYWHITES (Spurs)            GARY NEVILLE

                                                                                                           AWAY DAY OF THE YEAR                FANZINE OF THE YEAR                 RADIO SHOW OF THE YEAR
                                                                                                           PRESTON NORTH END                   POPULARSTAND (Doncaster Rovers)     606

                                     Arsenal’s Beth Mead picked up     “Usually I share any awards                                             NEWSPAPER OF THE YEAR               SUPPORTER LIAISON OFFICER OF THE YEAR
                                                                                                           FAN MEDIA OF THE YEAR
WITH MORE THAN 366,000               the trophy for the Women’s        with my teammates and all the                                           THE GUARDIAN                        TONY BARRETT (Liverpool)
                                                                                                           ARSEBLOG
                                     Player of the Year, with          staff at Liverpool, but on this
VOTES CAST, THE FSF AWARDS IN
                                     Mohamed Salah topping the         occasion I would like also to                                           ONLINE MEDIA OF THE YEAR            WRITER OF THE YEAR
PARTNERSHIP WITH VIRGIN MEDIA        fans’ vote for the Men’s Player   dedicate it to the Liverpool fans   CLUB PODCAST OF THE YEAR
                                                                                                                                               FOOTBALL365.COM                     BARNEY RONAY
ARE THE LARGEST SUPPORTER-LED        of the Year award, holding off    for their incredible support.       FROM THE ROOKERY END (Watford)
AWARDS IN THE UK, AND THE 2018       competition from runner-up        Thank you. ”
                                                                                                                                                                                   NATIONAL GAME COMMUNITY AWARD
                                     Eden Hazard.
EVENT RETURNED TO THE TOWER OF                                                                                                                                                     CURZON ASHTON FC
                                                                       Other winners on the night
LONDON TO CROWN THE BEST IN          Salah said: “Thank you for this   included Sky Sports duo
THE GAME.                            award, it means so much to        Gary Neville and Martin Tyler,
                                     me because it was voted for       Football365.com and the
                                     by supporters.                    Guardian, who picked up a
                                                                       hat-trick of awards for best
                                                                       newspaper, best podcast, and
                                                                       best writer.
                                                                                                           FOR THE FULL SHORTLISTS IN EACH CATEGORY, HEAD TO WWW.BIT.LY/FSF-SHORTLISTS

24 | The FSA Annual Report 2018_19                                                                                                                                                   The FSA Annual Report 2018_19 | 25
AWAY FANS SURVEY
                                                                                                                              THE GOOD

                                                                                                                              •   I really appreciated the welcome         •   It’s the stewards that make it for          whoever was in charge on
                                                                                                                                  that the [Club]’s fans and club put            me. Been a couple of times now and            realising that none were needed
                                                                                                                                  on for us, it was relaxed, friendly and        they’re one of the best. The fact that        for this fixture.
                                                                                                                                  welcoming - which definitely didn’t            they are happy to let you out to have
                                                                                                                                  prepare us for just how dirty their            a smoke at half time is brilliant. Just   •   A lovely gesture at the end of the
                                                                                                                                  team was!                                      shows what intelligent people you             match to hand out the pastries that
                                                                                                                                                                                 have as stewards.                             hadn’t been sold.
                                                                                                                              •   Great vibe at the outside bar - police
                                                                                                                                  on horseback really friendly too,          •   For once in away end plenty of ladies   •   Excellent leg room. Excellent fanzone
                                                                                                                                  stewards in the away end sensible              toilets! It was a community day and           with band playing, food outlets and
                                                                                                                                  and relaxed about standing and goal            [Club] had organised very good                real ale outside of ground. Very
                                                                                                                                  celebrations. Impressive.                      events for children including those           friendly atmosphere. Good pricing
                                                                                                                                                                                 visiting and with learning disabilities       at £20.

                                                                                                                              THERE WAS FREE COLD WATER
                                                                                                                                                                             •   The ability to use contactless cards    •   [Club] bring a bit of what is good
                                                                                                                              IN THE CONCOURSE TO DRINK                                                                        about non-League to the match day
                                                                                                                                                                                 is very good and other clubs
                                                                                                                              - A GOOD TOUCH.                                    should copy.                                  experience. They are friendly from
                                                                                                                                                                                                                               the off and treat away fans as adults.
                                                                                                                              •   Nice to see the local police be
                                                                                                                                                                             •   Excellent DJ playing before the game        Not all away fans will respect that
                                                                                                                                  proactive and helpful with respect                                                           but on the night I went it worked
                                                                                                                                                                                 in the away end. Played songs that
                                                                                                                                  to away supporters on social media                                                           very well.
                                                                                                                                                                                 were for the away fans.
                                                                                                                                  they’re probably up with the best
                                                                                                                                  policing I’ve seen on my travels.                                                        •   Police at [Club] are excellent. Pre
                                                                                                                                                                             •   Didn’t see any police, even outside
                                                                                                                                  South Yorkshire Police take note.                                                            match Twitter and face to face.
                                                                                                                                                                                 the ground. Congratulations to

SINCE IT BEGAN BACK IN 2012, MORE THAN 20,000 OF YOU HAVE TAKEN
THE TIME TO GIVE US YOUR OPINIONS AS PART OF OUR AWAY FANS SURVEY.                                                            MUST DO BETTER                                                                               THE UGLY

We collate ratings on everything        Because of the work we’ve done over         Some of the comments are well             •   The half-time “entertainment” was        •   As with every ground, get more          •   If there is ever a competition for
from the price of matchday pies to      the past eight years, clubs are able        thought out, well constructed pieces          by far the worst I’ve ever seen in a           staff serving at the bars. It’s not           most mean minded but complacent
the position of the away sector and     to see where they are, whether the          of feedback highlighting specific areas       sporting arena of any description,             rocket science.                               club in the entire universe, [Club] can
everything in-between.                  changes they are making have had an         of concern that need to be addressed.         utterly dreadful.                                                                            count on my vote.
                                        effect, and the areas in which they still   Others, not so much. Judge for yourself                                                  •   I’d like there to be more TVs for
All your feedback (good and bad) gets   need to improve.                            which is which.                           •   My son was picked out by a sniffer           away fans so that they can watch an       •   Their clappers used by the home
passed to clubs via their Supporter                                                                                               dog and IMMEDIATELY treated like a             earlier game which is being televised         fans are a total embarrassment
Liaison Officers. We also share our     Data is all well and good but we also       We’ve also anonymised some clubs              criminal. The reality was that the dog         live and it would encourage fans to           and should be banned from
datasets with each of our affiliate     give people the opportunity to offer        as we find they’re more likely to act         wanted his used McDonalds wrapper              get in the stadium earlier and buy            football completely.
supporter groups, so they can see the   specific comments which the survey          on criticism when they’re informed            in his pocket. No apologies from the           refreshments.
concerns away fans have about their     might not cover.                            privately - public shaming often leads        security staff. Very embarrassing to                                                     •   Can’t fault the stadium. Refreshments
ground, and can take them up with                                                   to them digging their heels in.               be searched in front of big queues         •   Before kick off the home team was           poor, cocky, arrogant, fawning PA at
their own club.                                                                                                                   who automatically think you                    announced but not the away team               half time. It’s [Club], wouldn’t expect
                                                                                                                                  are guilty.                                    which I found disrespectful.                  anything different.

                                                                                                                              •   PA system far too loud and intrusive     •   When leaving the match, the lighting    •   Many seats were very dirty. Pigeons!
                                                                                                                                  - completely destroyed the ability for         was not particularly good and
                                                                                                                                  either home or away fans to create             this combined with the poor car           [GROUND] IS A S**T HOLE,
                                                                                                                                  any kind of atmosphere despite                 parking surface, positioning of the
                                                                                                                                                                                                                           FLATTEN IT AND START AGAIN.
                                                                                                                                  best efforts.                                  away coaches and damaged street
                                                                                                                                                                                 furniture was not good, and could
                                                                                                                                                                                                                           •   This ground needs demolishing.
                                                                                                                                                                                 have been dangerous.

26 | The FSA Annual Review 2018_19                                                                                                                                                                                             The FSA Annual Review 2018_19 | 27
SUPPORTER LIAISON OFFICER                                                                                                         SUPPORTER
                                                                                                                                                                                   and/or senior executives. This is up
                                                                                                                                                                                                                           MEMORANDUMS
                                                                                                                                                                                                                           OF UNDERSTANDING
                                                                                                                                                                                   8% from the previous year.

                                                                                                                                                                               •   39% of respondents said their club

                                                                                                                                  ENGAGEMENT
                                                                                                                                                                                   either misunderstands or doesn’t act
                                                                                                                                                                                                                           A Memorandum of Understanding
                                                                                                                                                                                   upon the guidelines, although this is
                                                                                                                                                                                                                           (MoU) is a public document signed
                                                                                                                                                                                   an improvement as almost half (48%)
                                                                                                                                                                                                                           between two parties, such as a fan
TONY BARRETT                                                                            RIP JONATHAN                                                                               of fan representatives said the same
                                                                                                                                                                                   last year.
                                                                                                                                                                                                                           group and a club. The MoU isn’t legally
                                                                                                                                                                                                                           binding, but it does commit both
                                                                                                                                                                                                                           parties to certain practices, such as a
                                            local support and its growing               Sadly at the tail end of 2018 Jonathan    Premier League and EFL clubs are
                                                                                                                                                                               •   86% didn’t believe, or were unsure,
                                                                                                                                                                                                                           commitment to open dialogue. Think
                                                                                                                                                                                   that clubs would be sanctioned
                                            international audience?                     Waite, the respected and well-liked       mandated by their respective leagues                                                     financial analysis, stadium issues, and
                                                                                                                                                                                   by a league for not conforming to
                                                                                        Supporter Liaison Officer at Tottenham    to meet with fans twice per season, at a                                                 ownership of the club.
                                                                                                                                                                                   regulations.
                                            “A major challenge for Liverpool,           Hotspur, died suddenly at the age         minimum, and no issue should be “off-
                                            like any big Premier League club is         of 48.                                    the-table”.
                                                                                                                                                                               Deborah Dilworth our EFL network
                                            retaining that local connection as the
                                                                                                                                                                               manager, said: “The survey shows
                                            Premier League goes global – because        Jonathan was a genuine advocate of        The Department for Digital, Culture,
                                                                                                                                                                               dialogue is in a healthy state, but
                                            like it or not it has become global.        fans within the game and his work at      Media and Sport (DCMS) guidelines
                                                                                                                                                                               unfortunately there remains a handful
THIS YEAR’S SUPPORTER LIAISON                                                           Spurs led him to win the SLO of the       are in place and the leagues have
                                                                                                                                                                               of clubs where this isn’t the case.
                                            “Traditionally you had a dressing room      Year Award at our awards in 2016. “It     incorporated versions of these into
OFFICER OF THE YEAR WINNER
                                            to community connection, but when           was impossible not to like, respect and   their rulebooks.
(P24-25) WAS LIVERPOOL’S TONY               the likes of Jamie Carragher and Steven     get on with Jonathan,” said Katrina                                                    “THERE’S DEFINITELY ROOM FOR
BARRETT, WHO HAS HELPED                     Gerrard move on, how do you maintain        Law and Martin Cloake, co-chairs of       Last year we surveyed fan groups
                                                                                                                                                                               IMPROVEMENT AND WE’LL CONTINUE
TRANSFORM SUPPORTER                         that link?”                                 Tottenham Hotspur Supporters’ Trust.      to find out how their clubs were                                                         It’s an attempt to move away from club
                                                                                                                                  implementing supporter engagement
                                                                                                                                                                               TO SUPPORT FANS AT CLUBS WHERE
RELATIONS ON MERSEYSIDE.                                                                                                                                                                                                   v fan dynamic to a more constructive
                                            Liverpool have launched numerous                                                      and to asses the picture was across-         THE GOVERNMENT’S GUIDELINES                 relationship.
“I don’t think the club was out of touch
                                            community initiatives, such as Red                                                    the-board - afterwards, feeding that         AREN’T BEING MET.”
                                            Neighbours in the L4 postcode to                                                      information back to the sports minister.                                                 Doncaster Rovers, Fulham, Grimsby
necessarily,” Tony says about the state
                                            bolster its presence in the immediate                                                 Seventy three clubs were covered in          The research also showed that fans          Town, Norwich City, Nottingham Forest,
of play when he came into the role.
                                            neighbourhoods around Anfield.                                                        the results.                                 want a clear distinction between            and Rochdale AFC have already signed
“But the relationship between the
club and supporters had definitely                                                                                                                                             promotional or social fans forum-style      MoUs with their own club’s
become strained.”
                                            “We all want what’s best for the club,”                                               HERE’S WHAT SUPPORTER                        events and engagement meetings -            supporters’ trusts.
                                            Tony says. “But at any big institution
                                                                                                                                  GROUPS TOLD US:                              where 52% of fans wanted to hear from
Before Tony joined discontent had been
                                            there’s going to be competing interests,    “HE DEALT WITH EVERY CHALLENGE                                                         CEOs on more difficult topics such as
                                            competing ambitions - you just have to
rising and things came to a head in                                                     - AND THERE WERE MANY - WITH              •   84% of clubs are meeting with          ownership and financial data.
                                            try to do what’s right for the club. And
2016 when the club published planned
                                            not everyone’s always going to agree        PATIENCE AND GOOD HUMOUR.                     supporters at least twice per season.
ticket price hikes, leading to protest in                                                                                             This matches previous survey’s           FSA ACTION We will continue to raise
                                            with you or the club’s position.”
the stands and walkouts led by Spirit of                                                “HE LISTENED AND HE ADVISED AND               results which reported 85%.              cases where engagement guidelines
Shankly and Spion Kop 1906. The club
                                            Compared to the nadir of the 2016           GUIDED, AND WE LEARNED SO MUCH                                                         aren’t being met with DCMS, the EFL,
listened and backed down.                                                                                                         •   94% of clubs are fielding appropriate   and Premier League.
                                            walkouts, relations on Merseyside are       FROM HIM. SIMPLY PUT, HE JUST
                                                                                                                                      people – either owners, directors
“I was approached by Liverpool
                                            now much warmer.                            GOT IT.” THST
several months before I took the role,”
                                            “The biggest improvement over the last
said Tony, who has a background in
                                            12 months has been the embracing of
journalism, becoming a respected voice
                                            supporter culture. You’ve got to listen
amongst Scousers along the way.
                                            to supporters and have that network
                                            to draw on but there needs to be more
“It was a special moment for me and
                                            understanding of the role.
a huge honour - and it would be a
fundamental change in career,” he said.
                                            “Fans need to know that the SLO is
“But it was a chance to influence the
                                            often the one fighting their corner in
club and make a positive contribution.”
                                            meetings. There’s a real person behind
                                            that role that just wants what’s best for
So how can a club the size of Liverpool
                                            you and the club.”
balance the interests of its traditional

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FANS FOR DIVERSITY
FANS FOR DIVERSITY

It’s been another busy year for the Fans
for Diversity campaign as we continue
                                           GUIDANCE GROUP

                                           The 2018-19 season has been the first
                                           year where the Fans for Diversity
                                                                                     CLUB FORUMS

                                                                                     It’s been a privilege for Fans for
                                                                                     Diversity to take part in many club
                                                                                                                                AWARD WINNERS:
                                                                                                                                PROUD LILYWHITES

                                                                                                                                The Fans for Diversity award is now in
                                                                                                                                its third year and the winners of 2018-19
to grow and develop our work across        Guidance Group has been in full swing.    forums this season - events which give     prize were Proud Lilywhites for their
all strands of diversity.                                                            supporters a direct path to talk about     fantastic work on LGBT issues.
                                           The group is a small network of like-     diversity issues with their players,

Almost every weekend somewhere in          minded individuals from across football   coaches and senior management.             Established in 2014, the Proud
the country there will be a Fans for       who provide valuable feedback on the                                                 Lilywhites have become a well-
Diversity event, and we’re extremely       current work of our campaign, as well     Our most recent club forum at the time     established and respected group within
proud of the work we’ve done helping       as suggesting and exploring new areas     of writing was at Griffin Park with Fans   the supporters’ movement - in the last
supporters over the last five years.       of work.                                  for Diversity’s Anwar Uddin, Brentford’s   12 months they’ve helped Tottenham
                                                                                     manager, players, and Liam Rosenior on     Hotspur Foundation appoint a
Our work has expanded rapidly to           The Guidance Group is a great way         a panel answering fans’ questions. We      dedicated LGBT co-ordinator and
cover all diversity strands - covering     for supporters to get involved in the     covered some big topics such as ‘would     embed LGBT inclusion in the
LGBT, black and ethnic minority            Fans for Diversity campaign and help      you pull your players off the pitch if     club’s work.
backgrounds, disability - so that fans     promote diversity at the match. We’re     they received racist abuse?’ which

from all walks of life feel confident      extremely grateful for the advice and     showed how valuable these events are       Co-chair Chris Paouros said: “We were
coming to us for help with                 support the group has given to the        - we look forward to rolling out more      delighted, we weren’t expecting it at
their initiatives.                         FSA already.                              club forums in the 2019-20 season.         all. There’s so much brilliant work that
                                                                                                                                goes on in this area. So the fact that
                                                                                                                                we’ve been recognised for the work
                                                                                                                                we’ve been doing over the last four
                                                                                                                                years is wonderful.”

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WHEN
FOOTBALL
UNITES
                                                                                                                            NON-LEAGUE:                                   into the landscape of the football      decisions - often a bigger club will
                                                                                                                                                                          community. This in turn should          have a single point of contact and
                                                                                                                            PROMOTING INCLUSION                           encourage more people to attend         some resources too, which can help.
                                                                                                                                                                          matches, support their club             With smaller clubs it can be harder
                                                                                                                                                                          and community.                          because the people involved are
                                                                                                                            There are huge numbers of people who                                                  very much focussed on week to
                                                                                                                            haven’t experienced a match but who       •   To educate and challenge the           week survival and ensuring the
                                                                                                                            carry misconceptions and fears; some          narrative around discrimination         match goes on!
                                                                                                                            based on negative media coverage,             and abuse. One way we do this
                                                                                                                            which hasn’t until more recently begun        by bringing people of different         This leaves less time for the ‘nice to do’
                                                                                                                            to balance out with the reality of the        backgrounds together in solidarity      projects, but where there is a will, we
                                                                                                                            match going experience.                       – football is for everyone and if you   find a way to help.
                                                                                                                                                                          share the same team even more so!
THIS SEASON THE BURGEONING              The two groups made contact through       Fans for Diversity campaigns officer      So over my first year with the FSA it’s                                               There is a lot to love about non-
                                        the Fans for Diversity network back in    Maria Horner said: “This was an           been a pleasure to extend the Fans for    And the elephant in the room? Yes,          league - those in it, know it. It survives
FRIENDSHIP BETWEEN FANS OF
                                        the autumn of 2018, meeting for the       opportunity to bring two very different   Diversity campaign’s ground-breaking      there are still problems with racist and    and is cherished thanks to dedicated
BRADFORD AND LINCOLN CITY               first time at Valley Parade in October.   groups together through football to       work into non-league football –           homophobic abuse and all manner             individuals, supporters and volunteers,
WAS THE SUBJECT OF A NEW                The Bradford City hosts taught the        meet and learn about each other.          showing people that there is great live   of other abuses. There is no quick          yet sometimes it’s invisible in its own
FILM CELEBRATING THEIR                  visiting Lincoln City fans how to make                                              football on their doorstep, and helping   fix, but as individuals we can make         wider community – I’d like to see
                                                                                                                            those who wouldn’t normally consider
RELATIONSHIP VIA THE FANS               pakora, took them round the Bantams’                                                                                          a difference; visible support for our       that change.
                                        ground and visited the Bradford City                                                it get into the matchday habit.           campaign partner Kick it Out – wear a
FOR DIVERSITY CAMPAIGN.                                                           “TWO GROUPS OF PEOPLE WHO
                                        Fire Memorial.                                                                                                                sticker, re-tweet the message against
                                                                                  ORDINARILY WOULD NEVER HAVE               OUR IMPORTANT WORK                        discrimination, help your fellow
When Football Unites is a short
                                        Then in November the Lady Imps            MET - BUILDING UNDERSTANDING              HAS THREE KEY AIMS:                       supporters by endorsing or getting
documentary by film-maker Liam
                                        returned the favour - hosting a group     AND FRIENDSHIPS THROUGH THE                                                         involved in projects which bring people
Sullivan that documents the
                                        of Bradford City fans at Sincil Bank                                                                                          together - and find a way to make a
blossoming relationship, and cultural                                             POWER OF FOOTBALL.”                       •   To communicate with people who
                                        and taking them to the RAF’s Battle of                                                                                        matchday welcome for those who may
exchange, between the Lady Imps                                                                                                 may not think football is for them
                                        Britain Memorial centre in Lincoln.                                                                                           be different to you, even if it’s just
Supporters Association and the                                                                                                  (which includes underrepresented
                                                                                                                                groups and marginalised               a smile.
Bangla Bantams.                                                                   The film debuted back in January at the
                                                                                  Natural Science and Media Museum in           communities), and to build bridges
                                                                                                                                between those people, existing        In non-league we’re encouraging clubs
                                                                                  Bradford and is set to be shown again
                                                                                                                                supporters and football clubs to      to start somewhere, to reach out into       Maria Horner,
                                                                                  in July during the Bradford Festival.
                                                                                                                                create space for a welcome to         their different communities and to try      Fans for Diversity campaigns officer

                                                                                                                                everyone at football.                 to engage supporters in that process.
                                                                                                                                                                      While you may think it’s easier to work
                                                                                                                                                                      with a small club - fewer departments
                                                                                                                            •   To help support those groups to
                                                                                                                                become more visible and accepted      or individuals to be involved in making

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