FUTURE OF BROADCASTING VI - Accenture

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FUTURE OF BROADCASTING VI - Accenture
FUTURE OF
BROADCASTING VI
FUTURE OF BROADCASTING VI - Accenture
OUR POINT OF VIEW IS GROUNDED IN ACCENTURE’S LATEST SHAREHOLDER
VALUE ANALYSIS (SVA) OF KEY PLAYERS IN THE GLOBAL BROADCASTING AND
DIGITAL VIDEO INDUSTRY

                                         CBS
              ProSieben Nippon
                                                                                                               ROIC
           Time Warner RTL Disney
                                                                                                  Spread
          Televisa Vivendi Discovery
                                                                                                           Cost of capital
         Scripps               Foxtel                                            ACCENTURE’S
                                                                                 VALUE CREATION
         BCE                      Sky                                            ROADMAP
         Mediaset                TF1                                                                          Organic
                                                                                                  Growth
           Globo Dish NBCU ITV
                                                                                                               M&A
              Netflix Seven West
                   21st C. Fox

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CONTENTS

EXECUTIVE SUMMARY

VALUE ANALYSIS:
OVERVIEW AND KEY FINDINGS

EMERGING THEMES

VALUE CREATION
OPPORTUNITIES

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EXECUTIVE SUMMARY

                                                                                                                  VALUE CREATION
 SVA HEADLINES                                                               THEMES                               OPPORTUNITIES
 • TRS has fallen to negative                                                • Rising Cost of Premium             • Continue to use Competitive
   levels in the last year and Future                                          Content                              Advantage
   Values have also dropped
                                                                             • The rise of hybrid organisations   • Refine Operating Model to
 • Margin erosion continues                                                    to service more channels,            support hybrid organisation
                                                                               products and business models
 • But overall industry Growth still                                                                              • Multi-speed IT – Develop
   expected – greatest growth                                                • Tech developments in audience        next generation IT Platform
   rates from digital sub-segments                                             measurement and tracking to          to support breadth of
   e.g. digital advertising and OTT                                            drive monetisation of digital        services and teams
   streaming                                                                   advertising

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SHAREHOLDER VALUE ANALYSIS HEADLINES

                                                                                                     But overall industry
   TRS has fallen to negative                                                                       growth still expected –
   levels in the last year and                                                   Margin erosion     greatest growth rates
    Future Values have also                                                        continues      from digital sub-segments
             dropped                                                                                e.g. digital advertising
                                                                                                      and OTT streaming

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OVER THE LAST FIVE YEARS BROADCASTERS HAVE DEMONSTRATED POSITIVE
TRS, BUT FROM 2015 TO 2016 GROWTH HAS FALLEN DRAMATICALLY IN FREE-
TO-AIR AND PAY TV SEGMENTS TO NEGATIVE LEVELS…
1-Yr Avg TRS (03/31/2015 – 03/31/2016)

      New media                                                                            72%

              Pay TV                 -09%

       Free-to-Air                  -10%

                                                                                 Ø 17.5%

Source: S&P Capital IQ, Accenture Analysis

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MARGINS ARE BEING ERODED YEAR-ON-YEAR ACROSS THE THREE SEGMENTS
(PAY TV, FREE TO AIR AND NEW MEDIA)
EBIT Margin (%) – 1, 3, 5 Year Period

   5-Yr Average Margin                                                           3-Yr Average Margin                        1-Yr Average Margin
          03/31/2011 – 03/31/2016                                                  03/31/2013 – 03/31/2016                           03/31/2015 – 03/31/2016

                     Ø 15.8%                                                           Ø 15.5%                                           Ø 14.8%

This is especially true for Netflix which has seen its large
investments and international expansion strategy hit profitability.
Notes: Margin refers to EBIT margin. For Walt Disney, Vivendi and BCE, only broadcasting segment margin has been taken.
Source: S&P Capital IQ, Accenture Analysis. New Media includes only Netflix, For ‘Pay TV’ and ‘Free-to-Air’, please refer Appendix

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THE NEED FOR IN-HOUSE ORIGINAL CONTENT ALONGSIDE DIGITAL
CAPABILITIES HAS ALSO DRIVEN INVESTMENTS

                                     Broadcasting and                                      Cable /
                                      Cable / Satellite                                   Satellite

                       Broadcasting, Cable and Satellite                            They acquired $1.4bn of
                        companies acquired $4.4bn of                             technology companies in 2015
                        TV content businesses in 2015
                                                                                 Acquisitions are made to build
                     As licensing fees have risen and                             the capabilities necessary to
                   viewers demand high quality content                           compete as industries digitise
                      the need for in-house original
                           content has increased

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BUILDING ON THE SHAREHOLDER VALUE ANALYSIS, WE HAVE DRAWN SET OF
“MOMENT IN TIME” CONCLUSIONS ABOUT THIS RAPIDLY EVOLVING SECTOR
We have identified three key themes

          Rising content costs                                                   The rise of hybrid    New technical advances
                                                                                  organisations       in audience measurement
                                                                                                        will drive monetisation

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IN NEXT 3 YEARS, WE FORECAST CONTENT COSTS TO GROW BY 36% WHILE
VIDEO REVENUES WILL GROW ONLY 18%
Revenue vs. Content Costs – US Video Providers

 250
                                                                                                                                                              216,926
                                                                                                                                                 203,658
 200                                                                                                                                192,260
                                                                                                                        184,129
                                                                                                            174,947
                                                                                    166,653     167,158
                             155,276                               156,286
          146,033                               139,046
 150                                                                                                                                                             135,743
                                                                                                                                                    121,064
                                                                                                                                       108,571
                                                                                                                           99,684
 100                                                                                                           90,624
                                                                                       77,435      82,213
                                    62,752                                 68,301
                 57,197                                 57,251
   50

     0
                2010               2011               2012       2013      2014                    2015        2016       2017         2018         2019         2020
                                                          Video Revenues ($Bn)                                   Content Cost ($Bn)

Sources:
Revenue data pertains to major US video players – Scripps, Discovery, Viacom, Walt Disney, Time Warner, CBS, 21ST Century, Dish Network, Netflix.
Content costs are calculated using a proxy from SNL Kagan data.
Capital IQ, SNL Kagan, Accenture Research

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THE MEDIA AND BROADCASTING ECOSYSTEM HAS EVOLVED AND
ORGANISATIONS ARE DIVERSIFYING TO STAY COMPETITIVE
The new hybrids support multiple revenue, distribution, cost and offering models

            REVENUE                                           DISTRIBUTION                      COST                     OFFERING
      Players continue to                                   As incumbents spread         The desire to play and        The new ecosystem
     experiment with new                                     their offerings across        compete in multiple          contains a growing
    business models which                                 multiple channels, players       pockets of the video         number of players
     combine advertising,                                 globally see value in OTT        value-chain leads to      adding video to enhance
         subscriptions,                                     propositions. Over half     additional cost burden for    their offerings. These
       transactions and                                     the main players in US      companies, in the form of     organizations spread
           licensing.                                     launched OTT services in        content acquisition or       offerings across and
                                                           the second half of 2015.      production charges as          outside traditional
                                                                                          well as carriage fees.          segment lines.

Hotstar                       ITV                  Starz                     HBONOW    MUBI        Discovery         Facebook       Amazon

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SO FAR THE ABILITY TO UNDERSTAND THE ACTIVITY OF THE DIGITAL
  AUDIENCE HAS PROVED CHALLENGING BUT NEW TECHNOLOGY COULD MAKE
  THIS A PROBLEM OF THE PAST

 Online Advertising – User Tracking

                                                                                                                      Emerging solutions
                                                                                                                      Nielsen has created a Total Audience
                                                                     Advertising occurs                               Measurement framework. The aim is to enable
                                                                      across channels                                 the measurement of audiences across all
                                                                                                  Consumers engage    digital content types and platforms with
Aspiration /                                                                                      with broadcasters   metrics comparable with television. The first
challenge                                                                                         across channels     release in 2016 is in partnership with
                                                                                                                      Facebook to enable publishers to access digital
                                         Insight is required to                    These insights enable              content ratings for their Instant Articles.
                                           understand who is                       the business to target             Barb’s Project Dovetail aims to combine
                                        viewing what content,                      consumers with                     insights from meta data tags in content and
                                                                                                                      ads along with panel insights. This will provide
                                               when and how                        appropriate ads
                                                                                                                      a means of understanding cross-platform
                                                                                                                      viewing. Beta reports will be available from
                                                                                                                      2015 with full cross-platform insights expected
                                                                                                                      by 2017.

  Source: PRNewswire, BARB

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IN A FAST-EVOLVING ENVIRONMENT, IT IS IMPORTANT TO SHAPE STRATEGIES,
BUSINESSES AND PLATFORMS FOR THE FUTURE

                        Evolving viewership                                      Evolving delivery infrastructure
                        Changing viewer behaviour moving away                    Dramatic changes in scale and capabilities
                        from linear broadcast towards on-demand                  of available cloud, network and CPE
                        and personalised content delivery                        platform technologies

                        Evolving viewing experience                              Evolving delivery organizations
                        Maintaining high quality of viewing                      Reducing time to detect and resolve end-
                        experience to a fragmenting device base                  user issues without delaying feature rollout
                        • Whole home multiscreen                                 is driving organizations towards DevOps
                        • Out-of-home mobile

                        Evolving development processes                           Evolving business and
                        With service velocity at high quality as the             operating models
                        highest priority, agile development and                  Digital video business models require
                        automation processes are essential                       different operating models and capabilities
                                                                                 in order to maintain growth and profitability

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WE HAVE IDENTIFIED THREE OPPORTUNITIES FOR VALUE CREATION, WHICH
WE BELIEVE WILL HELP BROADCASTERS IN THEIR SEARCH FOR
FUNDAMENTAL GROWTH
Value Creation Opportunities

               Use Competitive                                                       Refine        Multispeed
                 Advantage                                                       Operating Model   IT Delivery

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USE AND MAINTAIN COMPETITIVE ADVANTAGE – BROADCASTERS CURRENTLY
 HAVE THE LEAD ON CONSUMER TRUST BUT THIS MAY SHIFT IF SERVICE
 QUALITY, PREMIUM CONTENT AND INNOVATION ARE NOT SUSTAINED
 Trusted Service Providers – % of users selecting one preferred provider from the below options

                 TV broadcaster-
                                                               n/c                                                    31%
                 satellite operator
Overall

            Cable TV company                                  -3%                                               23%

          Telecommunication-
                                                              -6%                                         16%
          broadband provider

                       Internet video
                                                               n/c                                      15%
                            providers

                                                                         +/- percent change from 2015

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THE COMPLEXITY OF MULTIPLE CHANNELS, PRODUCTS, BUSINESS PARTNERS,
ETC. REQUIRES HYBRID ORGANISATIONS TO RECONSIDER END – END
OPERATING MODELS…

                                    What is our Technology Strategy?

                                           Evaluation and Direction

                                                                         3.                      4.
Value Levers

                   1.                          2.                    Customer                Corporate &
               Consumer                  Innovation &

                                                                                                            Digital Governance & Execution
                                                                   Mgmt. & Supply            Employment
                Journey                    Invention                  Chain                  Productivity                                    …AT THE SAME TIME THE
                                                                                                                                             INTEGRATION OF NEW
                                                                                                                                             TECHNOLOGY ALSO NEEDS
                   5.                               6.                                      7.                                               TO BE CONSIDERED IN THE
                Digital                    Digitally Capable                     Digital Joint Ventures/
                                                                                                                                             CONTEXT OF THE BUSINESS
Enablers

               Core Team                     Organisation                             Partnerships

                     8.                             9.                                    10.
                                                                                                                                             AND OPERATING MODEL
                  Insight                      Technology                           Security & Risk
                 and Data                       Platforms                            Management

                                                  Operating Model

                    What is the Resulting Impact on the Operating Model?

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DEPLOY MULTI-SPEED TECHNOLOGY DELIVERY CAPABILITIES

   Set the strategy                                                  Pilot       Transform the Technology Operating Model
  Know where to start…                                      …and start fast        Enable multi-speed delivery in your organisation

                                                                                                             Tools           Functions

                                                                                               Performance                              Processes
                                                                                                 metrics         Technology             & methods
                                                                                                                  operating
                                                                                                                   model
                                                                                                   Organisation,
                                                                                                      roles &                     Infrastructure
                                                                                                                                  & architecture
                                                                                                     sourcing

                                                                                                                     Governance

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