Global Hotel Investor Sentiment Survey - Research Hotels & Hospitality July

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Global Hotel Investor Sentiment Survey - Research Hotels & Hospitality July
July | 2021

Research Hotels & Hospitality

Global Hotel Investor
Sentiment Survey
Global Hotel Investor Sentiment Survey - Research Hotels & Hospitality July
Global investor profile

48%                        private equity, institutional investors,
                           and investment fund entities
                                                                                              Regions typically sourced for funds

22%                        hotel operators

13%                        developers
                                                                      22%
                                                                      North America
                                                                                                        29%   Europe

9%                         high-net worth individuals/family office                                                                       20%
                                                                                                                                            Southeast Asia

4%                         asset mangers

                                                                                        16%                                      13%
                                                                                        Rest of the world*                             Global*

4%                         REITs

                                                                                      *Rest of world pertains to funds sourced from emerging countries.
                                                                                      Global pertains to funds sourced from across the world.

2   Global Hotel Investor Sentiment Survey | July 2021
Global Hotel Investor Sentiment Survey - Research Hotels & Hospitality July
Global hotel investment activity picking up, albeit a staggered
       regional market recovery is expected

       Global hotel investment activity in H1 2021 reached $30 billion, representing a strong increase in sales activity of
       66% year-over year, and only 4% less than the level achieved over the same period in 2019. The level of activity
                                                                                                                                                                   Major takeaways
       observed during the first half of 2021 was primarily driven by an extraordinary boost in portfolio activity driven
       by entity-level deals, including The Blackstone Group’s acquisition of Borne Leisure in the United Kingdom for
       a rumored $3.9 billion and The Blackstone Group and Starwood Capital Group’s acquisition of Extended Stay of
       America for $6.0 billion in the Americas. The Americas accounted for nearly 70% of total global hotel investment
                                                                                                                                                  51%
                                                                                                                                                  of investors responded that they
       volume in H1 2021, as the region benefited from a high proportion of the population being vaccinated and                                   would employ a substantially
       demand ramping up faster than expected upon cities lifting their restrictions. Activity across APAC and EMEA                               increased to aggressive
       remained more subdued given lower vaccination rates, recent COVID-19 outbreaks and renewed lockdown and                                    investment acquisition strategy     Europe, North America, and
                                                                                                                                                  in 2021, up 16 percentage points    Southeast Asia emerged as
       travel restrictions.
                                                                                                                                                  from 2019 and 2020.                 the top three regions for hotel
                                                                                                                                                                                      investment in this year’s survey.
       Nevertheless, with the pace of hotel investment activity expected to accelerate in H2, we decided it would
       be an appropriate time to survey global hotel investors to further understand their evolving investment
       appetite, expectations around the industry’s recovery timeline, and industry outlook.
                                                                                                                                                  71%
                                                                                                                                                  of investors revealed that they
       Global hotel investment volume 2016 - H1 2021                                                                                              will be net buyers in 2021.
                                                                                                                                                                                      In 2021, the Americas and
                                                $90
                                                                                                                                                                                      EMEA observed surveyed cap
                                                                                                                                                                                      rates compress 18 and 42 basis
                                                $80                                                                                                                                   points, respectively relative to
                                                                                              $77
                                                                                                                                                                                      prior year survey expectations,
                                                                                                        $71                                       Access to the debt capital          while in APAC, surveyed cap
                                                $70
                                                                             $67                                                                  markets may present a challenge     rate expectations remained
Global Hotel Investment Volume ($in billions)

                                                           $64                                                                                    to consummating transactions,       largely unchanged.
                                                                                                                                                  with 44% of hotel investors
                                                $60
                                                                                                                                                  indicating that for existing or
                                                                                                                                                  new acquisitions, their access to
                                                $50                                                                                               debt financing compared to pre-
                                                                                                                                                  COVID-19 is weaker.

                                                $40
                                                                                                                                                                                      Sustainable operating

                                                                                                                                                  70%
                                                                                                                                                                                      programming named one of
                                                                                                                      $29                $30                                          the top three operational
                                                $30
                                                                                                                                                                                      priorities over the near-term by
                                                                                                                                                  of investors anticipate their       hotel investors.
                                                $20                                                                           $18                 property/portfolio RevPAR will
                                                                                                                                                  return to 2019 levels in three to
                                                                                                                                                  four years.
                                                $10

                                                $0
                                                           2016             2017              2018      2019      2020      H1 202 0   H 1 2021
                                                                                             Americas   APAC   EMEA

       3                                         Global Hotel Investor Sentiment Survey | July 2021
Global Hotel Investor Sentiment Survey - Research Hotels & Hospitality July
Hotel investment appetite growing with investors keen to capitalize
on unique opportunities in the market

Investors expressed a renewed sense of                   Expected acquisition levels                                                    Global hotel acquisition sentiment
optimism surrounding hotel investment                    100%                          $751 - $1 billion          $751 - $1 billion     100%
                                                                                                                                                     Passive
activity, as evidenced by their higher expected                    $751 - $1 billion     $501 - $750
                                                                                                                 $501 - $750 million
                                                                                                                                                                             Passive
                                                                                                                                                                                        Passive
                                                         90%
acquisition levels. In fact, 29% of investors                                              million
                                                                                                           24%                          90%
                                                                                                                                  29%
indicated that they are interested in acquiring          80%                             $251 -$ 500
                                                                                                                    $251 - $500
                                                                                                                      million
                                                                                                                                                     Moderate
                                                                                                                                        80%                                            Moderate
over $200 million worth of assets, up from 25%                                             million

in 2020. These expectations are influenced by            70%                                                                            70%                              Moderate

the enhanced level of clarity we now have on                         $501 - $750
the industry’s recovery.                                 60%           million
                                                                                                                    $100 - $250
                                                                                                                                        60%                                              Active
                                                                                         $100 - $250
                                                                                                                      million                         Active
                                                                                           million
Moreover, 51% of investors responded that                50%                                                                            50%
                                                                                                                                                                             Active
they would employ a substantially increased
                                                         40%                                                                            40%
to aggressive investment acquisition strategy                                                                                                                                          Substantial
in 2021, up 16 percentage points from pre-               30%
                                                                     $251 - $500
                                                                       million                                                          30%
COVID-19 and 2020 levels. Investors believe
that in today’s lodging market, more attractive          20%         $100 - $250         under $100                 under $100          20%         Substantial         Substantial

buying opportunities will emerge relative to 2019                      million             million                    million

and 2020, due to the industry’s growth slowing           10%         under $100                                                         10%                                            Aggressive
                                                                       million
as it entered its tenth consecutive year of growth                                                                                                  Aggressive           Aggressive
                                                          0%                                                                             0%
and the onset of the pandemic, respectively.
                                                                   Pre-COVID-19             2020                       2021                       Pre-COVID-19               2020        2021

4   Global Hotel Investor Sentiment Survey | July 2021
Europe, North America, and Southeast Asia will be top of mind as
investors seek hotel investment opportunities

As investors look to deploy an increased level of capital         Expected investment activity by region

                                                                                                                                    70%
towards hotel assets, Europe, North America, and Southeast        100%
Asia emerged as the top three regions for hotel investment                              2%

in this year’s survey. Investor interest in North America                               3%
                                                                                                                 16%
is spurred by an increasing proportion of the population          90%
                                                                                        3%

being vaccinated, loosening COVID-19 restrictions and                                   6%                                          of investors will be net buyers
strong domestic consumer travel sentiment in the United                                                          2%
States. Across Europe and in particular, the U.K., vaccination    80%
                                                                                        10%                      4%

rates are improving, which bodes well for the acceleration                                                                          Nearly

                                                                                                                                    50%
of domestic demand. Investors in Europe are looking at                                                           12%
                                                                  70%
the lodging industry more holistically and evaluating less
                                                                                        15%
dense and remote markets for investment as they aim                                                              2%
to diversify their strategies. Southeast Asia, on the other                                                      6%                 of investors expect the best
                                                                  60%
hand, is grappling with a resurgence of COVID-19 cases,                                                                             investment opportunities to
with vaccination rates largely trailing Europe and the                                                                              emerge across full-service hotels
United States. Investors however remain optimistic for a          50%                                                               over the next six months
strong rebound in recovery and an eventual opening of the                               25%
Southeast Asian markets to inbound tourism, in particular to                                                     29%
the lucrative Chinese market. The region’s key resort markets     40%
are set to also benefit from the pent-up leisure demand and
buyers continue to monitor opportunities in this space.
                                                                  30%
Nearly 60% of investors also indicated that Europe and North
America are the top two regions where they will be divesting
                                                                  20%
assets, which should accelerate the pace of transaction                                 34%
activity in H2 2021. The survey results suggest that there will                                                  29%
be more product available in the market for those investors       10%
seeking to expand their hotel portfolios. Moreover, across
different hotels types, investors expect the best investment
opportunities to emerge across the full-service sector.            0%
Investors are likely to find the deepest discounts in pricing                          Invest                   Divest
across this type of lodging product relative to other hotel
                                                                         Europe                 North America      Southeast Asia
types, such as select-service and economy hotels. Unlike
full-service hotels, the performance of select-service and               North Asia             Australasia        South America

economy hotels was less impacted during 2020, as these                   Middle East            Africa             Other
hotels were able to fill rooms with first-responders, essential
workers and transient leisure demand and tend to operate
more efficiently with leaner staffing models.

5   Global Hotel Investor Sentiment Survey | July 2021
Global investor cap rate expectations compressed an average
of 30 basis points in 2021

In 2020, amid limited hotel trades coupled                  Investor surveyed cap rate expectations
with a zero/negative cashflow environment,
investors struggled to underwrite hotel
acquisitions. The high level of uncertainty
                                                                                                                                                                8.5%
resulted in increasing cap rate expectations,               APAC
                                                                                                                                                  8.0%
with JLL’s HISS – which was administered
four months after the beginning of the global
COVID-19 pandemic – revealing an average
increase of 120 basis points globally relative                                                                     6.9%
                                                            EMEA
to 2019. In this year’s survey, investor cap rate                                                                                7.3%
expectations compressed an average of 30
basis points globally, driven by a decrease in
cap rates in the Americas and EMEA.                                                                                                                      8.3%
                                                         Americas
                                                                                                                                                                8.5%

                                                                5.0%            5.5%           6.0%   6.5%             7.0%         7.5%   8.0%             8.5%       9.0%

                                                                                                             H1 2021      2020

6   Global Hotel Investor Sentiment Survey | July 2021
Limited access to debt financing may be an obstacle to
increased transaction activity

While investor sentiment has improved                    Access to debt financing relative to pre-COVID-19         Change in all-in cost of debt
significantly in the first six months of 2021,
approximately 43% of hotel investors surveyed
indicated that for existing or new acquisitions,                                4%                                                         5%
their access to debt financing compared                                                                                            5%
                                                                    11%
to pre-COVID-19 is weaker. Additionally,
those who can access debt noted that their
all-in cost of debt has changed relative to
pre-COVID-19, with 70% of those surveyed                                         Worse                                                     +50 to 100 bps
                                                                                                                      20 %
experiencing some level of increase in pricing.                                                              43%                                             44%
                                                           13%                   Same                                                      0 to 50 bps

                                                                                 Much worse                                                No change

                                                                                 Better                                                    0 to -50 bps

                                                                                 Much better                                               -50 to -100 bps

                                                                          29%                                                       26%

7   Global Hotel Investor Sentiment Survey | July 2021
Pace of hotel investment recovery tied to improvement
of lodging fundamentals

Survey results revealed that the top two                  Occupancy recovery analysis by region
indicators that investors are monitoring as
                                                                     80%                                                                                                            90%
a signal to participate more actively in the
hotel investment space are a wide dispersion                         70%              79%                                                                                           80%
of a vaccine and occupancy within 60% to
                                                                                                                                                                                    70%
70% of 2019 levels. In the Americas, where                           60%
                                                                                                                               69%

a higher proportion of the population is

                                                                                                                                                                                          Proportion Recovered
                                                                                                                                                                                    60%
                                                                                                                                                                   56%
vaccinated and domestic leisure travel                               50%

                                                         Occupancy
remains red hot, investors are much more                                                                                                                                            50%
                                                                     40%
optimistic surrounding the pace of activity,                                                                                                                                        40%
with 70% of investors expecting activity to                          30%
increase in Q3 and Q4 2021. Investors in APAC                                                                                                                                       30%

were slightly more conservative in their hotel                       20%
                                                                                                                                                                                    20%
investment expectations, with 61% of those
surveyed expecting activity to increase in the                       10%                                                                                                            10%

second half of 2021 driven by sales activity
                                                                     0%                                                                                                             0%
in Australia, Japan, China, Thailand, and                                              Americas                                  APAC                                 EMEA
the Indian Ocean. As the APAC region’s most                                                 YTD June '21 Occupancy              YTD June '19 Occupancy      Proportion Recovered
liquid investment market in the first half of             Source: JLL Research, STR
2021, China continues its impressive rebound
as a result of increased domestic leisure and
                                                                                  Q3 2021                            Q4 2021                      Q1 2022                 Q2 2022
corporate travel coupled with the country’s
encouraging economic recovery. Similarly,
                                                                           EMEA
in EMEA, recent outbreaks and renewed
lockdowns are hampering investor sentiment
and as such, the recovery of hotel investment                              APAC
is expected to be more protracted.
                                                                           Americas

8   Global Hotel Investor Sentiment Survey | July 2021
Top three hotel investor operational priorities

                                                         1                           2                         3
While hotel investors are closely monitoring
the RevPAR recovery profile of their hotel
portfolios, many are also keen on making
operational changes that can strategically
drive value over the long-term and serve as              Profitability improvement   Sustainable operational   Guest facing and back
a hedge against any future demand shocks                 measures, including         programming               of house technology
to the industry. As such, throughout the                 service offering/amenity                              implementation
COVID-19 pandemic, hotel owners and                      reduction and labor
investors have been hyper-focused on asset               optimization
management. We expect this approach to
continue with investors noting the following to
be their top three operational priorities:

                                                                                                                         Nearly

                                                                                                                         70%
                                                                                                                         of investors anticipate their
                                                                                                                         property/portfolio RevPAR will
                                                                                                                         return to 2019 levels in 3-4 years.

9   Global Hotel Investor Sentiment Survey | July 2021
Final
                                                                                                                                                                Contributors

             thoughts
                                                                                                                                                                    Gilda Perez-Alvarado
                                                                                                                                                                    Global CEO
                                                                                                                                                                    JLL Hotels & Hospitality
                                                                                                                                                                    gpa@am.jll.com

             Over the past year, the lodging industry has made tremendous strides and                                                                               Mike Batchelor
             is inching closer to a full recovery. As vaccination rates around the world                                                                            CEO, APAC
             continue trending up, we expect to see significant improvements in both                                                                                JLL Hotels & Hospitality
             leisure, business, and group demand. These positive trends will translate                                                                              mike.batchelor@ap.jll.com
             into an accelerated pace of hotel investment activity. It is true that the road
             ahead will be challenging as hotels adapt to post-COVID-19 guests’ needs
             and hire new employees in a complex labor market. Nevertheless, hotel                                                                                  Will Duffey
             owners, investors and operators that remain nimble and embrace this new                                                                                Managing Director, EMEA
                                                                                                                                                                    JLL Hotels & Hospitality
             era can find ways to creatively drive value for their hotel portfolios.                                                                                william.duffey@eu.jll.com

             About the survey                                                                                                                                       Nihat Ercan
             JLL’s Hotel Investor Sentiment Survey is the only truly global survey of its kind and has been referenced by the global                                Senior Managing Director, APAC
             hotel investment community since its inception in 2000. Responses for JLL’s most recent survey were collected during May                               JLL Hotels & Hospitality
             and June 2021. This survey represents a compilation of 7,800+ data points from hotel investors on future hotel operating                               nihat.ercan@ap.jll.com
             performance expectations, yield requirements and future cap rate trends.

             Jones Lang LaSalle © 2020 Jones Lang LaSalle IP, Inc. All rights reserved. The information contained in this document is proprietary to
             Jones Lang LaSalle and shall be used solely for the purposes of evaluating this proposal. All such documentation and information remains
             the property of Jones Lang LaSalle and shall be kept confi dential. Reproduction of any part of this document is authorized only to the
             extent necessary for its evaluation. It is not to be shown to any third party without the prior written authorization of Jones Lang LaSalle. All       Geraldine Guichardo
             information contained herein is from sources deemed reliable; however, no representation or warranty is made as to the accuracy thereof.               Global Research
                                                                                                                                                                    JLL Hotels & Hospitality
                                                                                                                                                                    geraldine.guichardo@am.jll.com

10   Global Hotel Investor Sentiment Survey | July 2021
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