HMP Altcourse Visitor Information

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HMP Altcourse Visitor Information
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          HMP Altcourse

    Visitor Information
    At HMP Altcourse we understand that it is important for
prisoners and their family and friends to have the opportunity to
 retain close relationships and family ties whilst in our custody.

We aim to ensure that all visits to HMP Altcourse are conducted
in a professional yet relaxed atmosphere and that all visitors are
                 treated courteously and politely.

    Securing Your World
HMP Altcourse Visitor Information
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                          Booking a visit

                             Visits booking lines

                      0151 522-2196/2047/2042

                         Phone lines are open at

                          08.30-6pm Mon-Thurs

                               08.30-5pm-Fri

                          Phone lines are closed

                  Saturday/Sunday & Bank Holidays

                                Visiting Times
              Monday-Thursday             Afternoon      1.00pm-5.00pm
                                          Evening        6.00pm-7.15pm
                    Friday                Afternoon      1.00pm-4.30pm
              Saturday-Sunday             Morning        9.00am-12.00am
                                          Afternoon      1.00pm-4.30pm

                               Manual bookings
      There is a manual booking service available on site during visits booking
    hours. The booking office is located in the search area. Pick up the booking
       form from one of the staff. If you are booking a visit for a convicted
                   prisoner you will need a valid Visiting Order.
Please arrive 1/2 hour before visit starts except of an evening when you
should arrive no later than 5.30pm.
NOTE: Our visit week starts on a Sunday and finishes on a Saturday
HMP Altcourse Visitor Information
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                          Visiting the prison
    The visits centre is located outside the main prison. The visitor car park is
    clearly marked . There are disabled parking spaces available. Toilet facilities
    are not available outside opening times.
    A locker is available for you to leave mobiles, cameras etc. G4S cannot
    accept responsibility for belongings left in lockers or on the premises. If you
    are not sure what you can take into the prison please ask a member of staff
    as it is a criminal offence to take in unauthorised items.
    A maximum of 3 adults (18+) are allowed on a visit. There is no limit on
    numbers of prisoners own dependant children. Creche facilities are available
    in the visits hall. DO NOT pass anything to a prisoner. CCTV is in operation
    during visiting times.

                          Identification
Prior to your visit you will be asked to provide
appropriate ID. Ideally photographic ID should be
used
      Acceptable forms of photo ID are:
       Valid Passport
       Driving licence
       Photo Travel pass
                               Or TWO of the following
      Birth certificate, marriage certificate, bank card, P.O card + statement,
    student union card with photo, trade union card, disability badge with photo,
            Cash Converters card with photo and travel pass with photo.
       If you do not have appropriate ID or we have concerns about your
                          Identity you will be refused access.
HMP Altcourse Visitor Information
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                       Visiting the prison
                                     Searching
      All visitors will be searched on entering the establishment. It is your
    responsibility to ensure you have nothing unauthorised on you. The search
                will include a drug dog search and a Barringer test.
       If you are found with any unauthorised items the police maybe
                                      informed

                                  Visiting Orders
    A visit cannot be cancelled until after the visit was due to take place. The
                       V.O can still be used at a later date.

    Visits cannot be altered once they have been booked I.E. Names cannot be
                                added or changed.

    If using a visiting order and a visit has not been cancelled by you it can still
                            be reused if it is still in date.

                                   Refreshments
     A maximum of £30 can be taken into the visits hall to buy refreshments.
        Please try to purchase your refreshments before the visit starts.

                                       Babies
    A bottle of milk or carton of formula plus one nappy is allowed on the visit.

                                     Medication
    If you need your medication on a visit it must be handed over to the visits
        staff at the start of the visit it will then be dispensed as required.

                                  Electronic Tag
     If you are wearing any kind of electronic tag i.e. Court, HDC etc. you will
    need written permission from our Head of Security which you should bring
                     with you along with your tag paperwork..
           To obtain permission please write directly to HMP Altcourse.
HMP Altcourse Visitor Information
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                                         Prisoner Monies
                               Money can be dropped off BEFORE a visit
                             commences during visitor centre opening times.

                               Postal Orders may be posted made payable to
                                G4S. Your name & address and the prisoners
                               name and number must be included on the back.

                               You can also send money via a secure payment
                                               service online.
                                               Simply Email:
                              support@secure-payment-services.com to
                                           set up an account.
                                Call 08448733111/4 for more information.

                               Sentencing Guide
              The following is intended as a guide to sentencing.

                               Remand Prisoner
         Prisoner is Unconvicted and going through the court process
                             NO VO REQUIRED

                             Sentenced prisoner
    Has been found guilty at court and has been given a custodial sentence.
                              VO IS REQUIRED.

                   Section 38 & Section 39 Magistrates.
      Has been found guilty and will return to Magistrates Court to await
                        sentence –VO IS REQUIRED

                          Section 10/3 Magistrates
     Prisoner has pleaded guilty and is awaiting sentencing at Crown Court.
                               VO IS REQUIRED

                               JR Crown Court
        Has been found guilty at Crown Court and is awaiting sentence.
                             VO IS REQUIRED
HMP Altcourse Visitor Information
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               Visit entitlements                                    (per week)
                 Remand                    level 1*-3                 3 visits per week
                                         *Level 1 = 30 min visit

                                          level 4      5 visits per week
               Convicted*                level 1-3    1 visit per week
                                         level 4     1 visit (5 per month)
    *Convicted level 4-if you have 2 VO’s you can have a 2 hour visit per week
            Enhanced prisoners are entitled to an extra VO every month.
                         This can be used Monday-Friday.

                Remand visits can be booked a week in advance.
      Convicted may be booked up to 28 days in advance with a valid VO
                                Reception Visit
    A reception visit is given to a convicted prisoner within the first 7 days.

                     New Prisoners-Reception Clothing
    Clothes can be dropped off at the prison within the first 14 days (after
            that the prisoner needs to put in a clothing application)
          The property office is situated in the outside visits centre.

           Mon-Fri               Afternoon                         1.30pm-3.30pm
           Mon-Thurs             Evening                           5.00pm-7.00pm
           Sat-Sun               Morning                           9.00am-11.30am
                                Afternoon                          1.30pm-3.30pm

                             Clothing allowance
                                  6 tops-no hoods
                              2 bottoms-no combats
                                    1 pair shorts
                                   1 pair trainers
                             1 pair flip flops or slippers
                                     7 pair socks
                                     7 pair boxers
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           HOW TO GET TO HMP ALTCOURSE

    By Bus:
    From Liverpool city centre, buses no. 17, 17c, 17d and 217 to
    Fazakerly hospital. The prison is then 5 minutes walking distance.

    By Road:
    From the M57 exit at junction 4, join A580 (East Lancs. Rd.) Go
    past the Showcase Cinema and turn right at the next traffic
    lights.
    Past the Police Station on the left and turn left at the next lights.
    The prison is a 1/4 mile on the right

    By Road From North Wales :
    M53 Wallasey tunnel, left exit to Aintree & Walton. Past Walton
    hospital and the Windsor Castle pub, continue to the Black Bull pub
    in the middle of the road. Take the right fork. The first set of
    traffic lights turn right into Long Lane, 200 yards to traffic
    lights, go into the left filter, turning onto Brookfield Drive. The
    prison is 1/3 of a mile on the left.
HMP Altcourse Visitor Information
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                                        Useful Numbers
                                                 Assisted Prison Visits
       If you have difficulty meeting the cost of visiting the prison and are claiming benefits then
                               you may be able to get help with travel costs.
                    Pick up a claim form from DSS offices, Probation offices or the prison.
                                              For more information phone
                                           Assisted Prisons Visitors Unit on:
                                                    08453001423

                                            BARA Bus & ARC Bus Services
      A return bus service is available to visitors from the North Wales area. The service runs twice
                                    a month and stops outside the prison.
                                   Call BARA : 01286672257 for more information
                                      Call ARC : 01492535626 for more information

                                                 Safer Custody Team
       If the person you are visiting is worried about being bullied or has any thoughts of suicide or
                           self-harm, please contact the Safer Custody Team.
                                        Phone: 0151 522 2021
                                        E-mail: SaferCustody.Altcourse@uk.g4s.com

                                                       CARATs
     Counselling, Assessment, Referral, Advice and Through care (CARAT) services is a National
     Prison Service initiative designed to give those prisoners who use drugs an opportunity to
     change whilst in prison.
                                 You are able to contact the CARAT team via email:
                        DrugTreatment.HMPAltcourse@uk.g4s.com or on 0151 522 2163

                                         Or leave a message on 0151 522 2163

                                      Substance Misuse Intervention Team (SMIT)
        If you need to speak to one of the SMIT team they are available in the visits centre during
                                             opening times
                          Or you can contact them on: 0151 522 2161 or SMIT@uk.g4s.com

    HMP Altcourse, Brookfield Drive
    Fazakerley, Liverpool L9 7LH
    0151 522 2000
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