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HOPE AT HOME
C A R E P A C K
Page 1 of 27HELLO
WE LCOM E T O T HE HOP E AT HOME CAR E PAC K
Please note that the following is not a comprehensive list of help available in
Singapore.
This booklet is a directory of some valuable resources that we hope
will be helpful to your mental, physical, emotional, social and spiritual
health.
Last updated: 13 May 2020
Page 2 of 27TA B L E O F C O N T E N T S
Addiction & Mental Health ……………………… 4
Children and Youth ………………………………. 6
Church Meetups (Video Conferencing) ……….. 7
Church Services (Live Stream) …………………. 8
Church Virtual Visitations by Pastors ………….. 10
Cooking Videos ………………………………….. 11
Exercise Videos ………………………………….. 12
Financial Assistance & Government Grants ….. 14
Food Delivery ……………………………………. 19
Fresh Produce & Groceries Delivery …………… 20
Home Based Doctor’s Visits ……………………. 22
Home Nursing ……………………………………. 24
Job Vacancies ……………………………………. 25
Spiritual Nourishment ……………………………. 26
Page 3 of 27ADDICTION & MENTAL HEALTH
For more programmes and information on Mental Health Services, please refer to Mental Health Resource Directory.
(Alternatively, you may go to NCSS Website > Press Room > Publications > Mental Health Resource Directory)
No. Name of Organisation Details Contact Information
1 TOUCH Care Line A helpline for eldercare and caregiving issues. 6804 6555
Manned by care coordinators including caregivers@touch.org.sg
occupational therapists, nurses and social workers
to provide information or connect to support
services and schemes.
www.touch.org.sg/caregivers
2 Hear4U by CARE Hear4U is a pro-bono community initiative that we are Call or WhatsApp 69782728
Singapore launching on Monday, 6th April as an inclusive mode of
providing Psychological First Aid support through a listening
ear.
https://www.care.sg/hear4u/
3 SOS - Samaritans of Singapore's only Crisis Intervention & Suicide Prevention 1800 221 4444 (24 Hours)
Singapore Centre. Find Out More. Community Training. Email
Befriending. Confidential & Anonymous. Specialised
Counselling. 24 Hour Hotline. Suicide Grief Support.
Highlights: Dedicated Team, 24-Hours Service Available.
sos.org.sg
Page 4 of 27No. Name of Organisation Details Contact Information
4 ComCare by Ministry of ComCare provides social assistance for low-income 1800 222 0000 (Daily, 7am to 12pm)
Social and Family individuals and families. ComCare assistance is available at
Development (MSF) the Social Service Offices (SSOs).
msf.gov.sg/Comcare
5 List of Mental Health Services
https://www.ncss.gov.sg/NCSS/media/NCSS-Documents-
and-Forms/NCSS%20Internal%20Documents/Directory-
on-Mental-Health-Services.pdf
NCSS - National Council
ncss_webmaster@ncss.gov.sg.
6 of Social Services List of Helplines
https://www.ncss.gov.sg/NCSS/media/NCSS-Documents-
and-Forms/NCSS%20Internal%20Documents/LIST-OF-
HELPLINES.pdf
Page 5 of 27CHILDREN & YOUTH
No. Name of Organisation Details Contact Information
1 Hope at Home Gather your kids for children’s stories during this circuit WhatsApp / Telegram:
CHILDREN’S STORIES breaker! Told and recorded by members of the church, 9868 0004
by Hope Channel these stories take on an authentic and often creative twist
Singapore as storytellers turn whatever tools (or toys!) they have at
home into story aids.
https://www.youtube.com/playlist?
list=PL_pxzgK59S2eVXhqYuNQBtdbvudVjU21H
2 SAC Children Sabbath Compilation of resources, updated weekly.
School Online Resources
Download: https://tinyurl.com/
sacchildrensabbathschoolbyweek
3 GC Sabbath School and Online jigsaw puzzles based on Gracelink Sabbath School
Personal Ministries animation lessons, that were produced in Singapore.
https://www.gracelink.net/jigsaw-kindergarten
4 Loma Linda University Children’s Sabbath School activities & video
Church
https://www.lluc.org/childrens-ministry
Page 6 of 27No. Name of Organisation Details Contact Information
5 Talking to Children about the Coronavirus (Covid-19)
https://children.adventist.org/talking-to-children-about-the-
Seventh-day Adventist coronavirus-(covid-19)
World Church
6 Children’s Stories
https://family.adventist.org/childrens-stories/
7 KWSCM by Picture KWSCM is all about Kids Worship Songs & other resources for
Gospel Children Ministry! Resources are designed to aid in Children church
ministry, like using the Kids Worship Song videos to lead kids into
picturegospel@gmail.com
worship.
https://www.youtube.com/channel/UCYWQgzW0QFR2Lp03LNm0Hyw
Page 7 of 27CHURCH MEETUPS (VIDEO CONFERENCING)
No. Name of Organisation Details Contact Information
1 COVID-19 Prayer WhatsApp sessions
Daily, 9pm
2 Prayer Meeting Pastor Pr.Chuen Rong
Balestier Road Church
Every Wednesday, 8pm via Zoom 8160 8949
3 Balestier Church Vespers
Every Friday, 8pm
3 Maranatha Church Zoom Prayer meeting every Wednesday at 8pm Contact 92332125 or
maranathachurch730@gmail.com
Page 8 of 27CHURCH SERVICES (LIVE STREAM)
No. Name of Organisation Details Contact Information
1 Balestier Road Church Sabbath School: 9:45 a.m. – 10:45 p.m.
Worship Service: 9:45 a.m. – 10:45 p.m.
https://bit.ly/BalestierSDA
2 SDACC Timing: 11:00 a.m. – 12:15 p.m. 8754 5504
https://fb.com/sdaccsingapore/videos
3 Maranatha SDA Church Timing: 11:00 a.m. – 12:00 p.m. 9233 2125 or
https://bit.ly/maranathasglive maranathachurch730@gmail.com
4 Jurong English Church Sabbath School:10:15 a.m. – 10:45 a.m. 9189 3259
Worship Service: 11:00 a.m. – 12:30 p.m.
https://fb.com/jurongsda/videos
5 Filipino Church Timing: 2:00 p.m. – 3:30 p.m. 9328 8387
https://fb.com/fsdac/videos
6 Chuan Hoe Church Timing: 10:00 a.m. – 11:00 a.m.
http://chuanhoesda.org.sg/live/
Page 9 of 27No. Name of Organisation Details Contact Information
7 Jurong Chinese Church Timing: 9:30 a.m. – 10:30 a.m. jurongchinese@adventist.org.sg
https://fb.com/jccsda/videos
8 Thomson Chinese Timing: 11:00 a.m. – 12:30 p.m. 9234 2118
Church https://fb.com/sdachurchthomson/videos
Page 10 of 27CHURCH VIRTUAL VISITATIONS BY PASTORS
No. Name of Organisation Details Contact Information
1 Filipino Church Through video conferencing or a call Pastor Igan 9328 8387
2 SDACC Through video conferencing or a call Pastor James 8754 5504
Page 11 of 27COOKING VIDEOS
No. Name of Organisation Details Contact Information
1 Cooking wtih Gia and Searching to be guilt-free when eating unhealthy foods? From making Mac
Olive and Cheese without the cheese to dairy-free Pesto, Gia and Olive reveal
the easy steps to making healthier alternatives under 3 mins!
https://hopechannel.sg/watch/show/ml/33/
2 Good Food Kitchen Jeremy Dixon, healthly living advocate and founder of Revive Cafes in New
Zealand, shows us how to prepare simple, delicious and healthy dishes
that are quick and easy.
https://hopechannel.sg/watch/show/ml/good-food-kitchen/
WhatsApp / Telegram
3 Heart Healthy Kitchen A series of videos featuring wholesome and simple recipes to get you 9868 0004
started on your journey to a heathier mind and body. These recipes are
entirely plant-based, using affordable local ingredients that can prepared
under 15 minutes enough to feed two persons.
https://hopechannel.sg/watch/show/ml/heart-healthy-kitchen/
4 Ready, Set…Cook! We were created to eat a plant-based diet and avoid meat products to
keep our bodies healthy and our minds clear. Fortunately, this doesn’t stop
us from making delicious dishes.
https://hopechannel.sg/watch/show/ml/ready-setcook/
Page 12 of 27EXERCISE VIDEOS
No. Name of Organisation Details Contact Information
1 Exercise with Alisha Join Alisha in this video series as she goes through different workouts to WhatsApp / Telegram
strengthen and tone different parts of your body all in 10 minutes. 9868 0004
https://hopechannel.sg/watch/show/ml/exercise-with-alisha/
Page 13 of 27FINANCIAL ASSISTANCE & GOVERNMENT GRANTS
No. Name of Organisation Details Contact Information
1 Temporary Relief Fund One-time assistance of $500. Applicant to receive via Apply online with SingPass: https://
by Government PayNow. Closing Date: 30 April 2020 go.gov.sg/temporary-relief-fund
Eligibility: OR
1. SG/PR aged 16 and above.
2. Loss of job or at least 30% of income due to COVID-19 Go to nearest Social Service Office
(after 23 Jan 2020). (SSO)/ Community Centre/Club (CC),
Prior gross monthly household income of less or equal bring along printed copies of NRIC
$10,000 or monthly per capita income of less or equal to and proof of loss of job or income (eg.
$3,100. pay slip, letter of retrenchment or
3. Not on ComCare assistance. contract termination).
2 Resilience Budget For more information:
https://www.singaporebudget.gov.sg/docs/default-source/
budget_2020/download/pdf/
fy2020_supplementary_audience_centric_Infographic.pdf
3 Income Tax Deferment Deferment of tax to Aug, Sep or Oct 2020. End date
extended by 3 months. Apply from 26 Mar - 31 Jul 2020.
Application form:
https://form.gov.sg/#!/5d5ce149c0a8230012d27118
Page 14 of 27No. Name of Organisation Details Contact Information
4 Self-Employed Person You are auto-included in SIRS if, in addition to satisfying all of the above www.ntuc.com.sg/sirs
Income Relief Scheme criteria, you:
(SIRS) - are aged 37 and above this year; and
- declared your self-employed income to IRAS for the financial year 2018.
Those aged 36 and below will have to apply in order to receive their SIRS
payouts.
Closing date: 30 Sept 2020
5 CDC Student Meal Apply between 14 April 2020 - 27 April 2020 http://www.cdc.org.sg
Scheme
6 Meal subsidies by MOE Subsidy will be provided through two top-ups. The first top-up can be
redeemed from 14 April 2020 to 15 May 2020.
The second top-up can be redeemed from 27 April 2020 to 15 May 2020.
Secondary school students on MOE FAS will receive a total of $120 each.
Primary school students on MOE FAS will receive a total of $60 + $20
each, (the additional $20 from the Sayang Sayan Fund by the Community
Foundation of Singapore)
https://www.moe.gov.sg/news/press-releases/extension-of-school-meal-
subsidies-to-students-on-moe-financial-assistance-scheme-during-full-
home-based-learning-period
7 Aidhub This hub serves to help connect those who need resources with those
who can offer them, by listing initiatives to redistribute items, services,
money and opportunities across Singapore.
http://aidhubsg.com/?
fbclid=IwAR3JgDhLSQsxGwJJcDLvQYC8aeoOxyhNIi23QAguZU6Zu4im
G7jTr3e3ByQ Page 15 of 27No. Name of Organisation Details Contact Information
8 Care and Support – Cash Solidarity Payment: $6001 in April 2020
Remaining Enhanced Care and Support: $300 to $600 in June 2020
Additional Enhanced Care and Support: $3002 in June 2020
1 Solidarity Payment comprises $300 brought forward from the enhanced Care
and Support – Cash, and an additional $300.
2 Refers to Singaporean parents with at least one Singaporean child aged 20
and below in 2020. Each eligible parent will receive the additional $300.
9 Workfare Special As announced at Budget 2020, all Singaporean employees and self- www.cpf.gov.sg/
Payment employed persons who received Workfare Income Supplement (WIS) writetous
payments in Work Year 2019 will receive a Workfare Special Payment 1800-227-1188
(WSP) in 2020.
10 PAssion Card Top-up It was announced on 26 March 2020 that the $100 PAssion Card Top-up www.passioncard.sg
will be given in cash instead. This will eliminate the need for physical 6225 5322
redemption in person, and eligible Singaporeans will receive the $100
directly in their designated bank account together with their Care and
Support – Cash payout.
11 Grocery Vouchers All Singaporeans aged 21 years and above, who live in 1-room and 2-
room HDB flats and do not own more than one property, will receive $300
in Grocery Vouchers this year, and $100 in 2021. Grocery Vouchers can
be used at NTUC FairPrice, Giant and Sheng Siong.
Eligible citizens will be given the 2020 Grocery Vouchers in 4Q2020.
Page 16 of 27No. Name of Organisation Details Contact Information
12 GST Voucher - U-Save All eligible HDB households will receive double their regular GST Voucher www.gstvoucher.gov.sg/
(GSTV) – U-Save in Financial Year (FY) 2020 (April 2020 to March 2021) pages/u-save.aspx
through a one-off GSTV – U-Save Special Payment. Eligible households customersupport@spgro
with five or more members will receive an additional GSTV – U-Save up.com.sg
rebate in FY2020, and will thus receive a total of 2.5 times their regular 6671 7117
GSTV – U-Save in FY2020
13 Service and Eligible Singaporean households living in HDB flats will receive rebates to sccrebates@mailbox.hdb
Conservancy Charges offset between 1.5 and 3.5 months of Service and Conservancy Charges .gov.sg
(S&CC) Rebate (S&CC) over FY2020. 1800-866-3078
14 Silver Support Scheme There is no need to apply for Silver Support. All Singaporeans aged 65
and above in 2021 will be automatically assessed for eligibility. All who
qualify for the enhanced Silver Support will be notified by CPF Board and
receive their first payout in December 2020.
FAQ: https://www.silversupport.gov.sg/Resources/FAQs#top_faq_03
15 NTUC Care Fund One-off cash relief for members in hardship. https://www.ntuc.org.sg/wps/wcm/
connect/803ecb5c-c5bf-4aaf-
(Covid-19) Loss of income of at least 30% reduction OR a4cf-11f3e93e256a/
Retrenched with retrenchment benefits of not more than $6,500 OR NTUC+Care+Fund+
%28COVID-19%29+-+FAQ+
Job/Event Cancellations (for Self-employed / Freelancers only). %28for+members%29.pdf?
MOD=AJPERES
6213 8008
Page 17 of 27No. Name of Organisation Details Contact Information
16 COVID-19 Support Grant To help Singapore Citizens and PRs who are presently unemployed due Hotline (1800-222-0000)
to retrenchment or contract termination, or presently on involuntary no- for assistance OR
pay leave (NPL) for at least three consecutive months, or presently approach your nearest
experiencing reduced monthly salary of at least 30% for at least three Social Service Offices
consecutive months as a result of the economic impact of COVID-19. (go.gov.sg/ssolocator) to
schedule an application
Apply online at go.gov.sg/CSG. slot.
The application period is
from 4 May to 30
September 2020.
17 Public Transport Voucher Public Transport Vouchers is worth $50. Residents may approach
Eligible households can apply for the vouchers at their local community their local CCs if they
centres/clubs (CCs) from Monday, 11 November 2019 to Saturday, 31 have any queries.
October 2020.
18 The Courage Fund Healthcare or frontline workers who’ve reasonably come into contact https://www.ncss.gov.sg/
with a COVID-19 patient, and contracted the virus. Our-Initiatives/The-
Courage-Fund
Also, low-income households whose income went down by at least 10%
due to COVID-19. The prior household income should also be less than
$3,900. ComCare clients are also eligible.
How to apply: Head to the NCSS website and apply under the scheme
you’re eligible for. You can also apply at any Social Service Office.
Page 18 of 27FOOD DELIVERY
No. Name of Organisation Details Contact Information
1 Hawkers United FB https://www.facebook.com/groups/HawkersUnited2020/? For delivery services, please whatsapp
Group ref=bookmarks Bai RuiHai @91098026 or Kevan Peh
@88083927.( subject to slots
availability and location)
Page 19 of 27FRESH PRODUCE & GROCERIES DELIVERY
No. Name of Organisation Details Contact Information
1 NTUC Minimum order of $79 to enjoy free delivery.
Online order via website or app.
www.fairprice.com.sg
2 Cold Storage Minimum order of $59 to enjoy free delivery.
Online order via website or app.
www.coldstorage.com.sg
3 Song Fish $20 Shipping fee (flat rate). Minimum order of $100 to enjoy sales@songfish.com.sg
free delivery. 6777 3939
Supplier of frozen seafood and poultry
www.songfish.com.sg
4 Tankfully Fresh online seafood supply retailer.
minimum purchase is now $60 until further notice.
www.tankfullyfresh.com
Page 20 of 27No. Name of Organisation Details Contact Information
5 LKE Veg Trading Order date: every Mon, Wed, Fri Delivery: every Tue, Thu, lke.vegtrading@gmail. com
Sat. tel: 9726 9925 /9761 0047
Order >$35 free.
OrderHOME BASED DOCTOR’S VISITS
No. Name of Organisation Details Contact
Information
1 Doctor Anywhere Home based health screening/vaccination; common & chronic illnesses. Choose to 6591 8668
Opening Hrs (24 hrs) consult a healthcare professional now, or book an appointment for later, whenever
you want. Medication delivery from the clinic right to your doorstep, with
documents emailed to you instantly.
Charges: consultation $20 (accepts online payment via all major credit and debit
cards, including VISA and MasterCard)
Download 'Doctor Anywhere' on Google Play store or App store, and create an
account in less than a minute.
https://doctoranywhere.com/
2 White Coat Singapore Telemedicine, tele-treatment consult. You can use WhiteCoat for yourself or your 6909 6609
Opening Hrs: 8am- young ones from the comfort of your home. Tell them what’s ailing you or your child.
midnight (including Have your medication delivered.
public holidays)
Download the WhiteCoat App, create and log in.
Charges: similar to GP Clinics Delivery of medication
https://whitecoat.com.sg/
Page 22 of 27No. Name of Organisation Details Contact Information
3 Jaga-Me Home based doctor visit: Minor surgical procedures (toilet 6717 3737 (Weekday, 9am to 9pm)
Monday - Friday & suture, incision & drainage of small abscesses etc;
8am - 6pm prescribe & dispense medication Chat with coordinators
https://www.jaga-me.com/contact-us/
Charges: *$250 per visit incl GST
*Prices vary based on number of hours requested.
Additional charges apply during public holidays and for
urgent service requests to be rendered within 2 hours.
Prices include prevailing GST charges.
Page 23 of 27HOME NURSING
No. Name of Organisation Details Contact Information
1 Caring Hearts Nursing www.caringheartsnursing.com 9048 2919
2 Jaga-Me Home based nursing care by qualified nurses: Tube feeding, 6717 3737 (Weekday, 9am to 9pm)
wound management, tracheostomy care, stoma care,
catheter & drain care, oral suctioning, post hospitalisation Chat with coordinators
care, caregiver support, https://www.jaga-me.com/contact-us/
Charges: nurse caregiving $75/2hrs; $23 subsequent hr
Non-medical $63/2hrs; $17 subsequent hr (include GST
https://www.jaga-me.com/
3
Page 24 of 27JOB VACANCIES
No. Name of Organisation Details Contact Information
1 Support Singapore This project aims to help people from all walks of life in
through COVID-19 Singapore deal with the COVID-19 crisis.
Facebook page
https://www.facebook.com/sstcovid19/
Page 25 of 27SPIRITUAL NOURISHMENT
No. Name of Organisation Details Contact Information
1 Thomson Chinese Devotional videos Pastor Peter Foo
Church 9234 2118
2 Hope at Home In view of the circuit breaker measures, church services have moved online
WORSHIP by Hope and so has our worship in songs.
Channel Singapore
Since singers can no longer come together, song services are now led from
home. Here’s our song leaders (and their families) leading the church in
songs of praise.
https://www.youtube.com/playlist?
list=PL_pxzgK59S2eaoTkeaUyAJMMntOj1wyby
WhatsApp / Telegram:
3 Tree of Life How does God's word come to life in your daily routines? The Tree of Life
9868 0004
devotional vlog series follows the life of 7 pastors and their reflections on
scripture in the everyday.
https://hopechannel.sg/treeoflife/
4 Let’s Pray Join our pastors for a 15-minute LIVE prayer session
https://fb.com/hopechannelsingapore/videos
5 ⽣生命树 Tree of Life 在您的⽇日常⽣生活中，神的话语如何变为现实？《⽣生命树》将在每周四有⼀一集中
(Mandarin) ⽂文的节⽬目！听听胡财喜牧师、陈嘉鸿牧师、及范少清⻓长⽼老老⽤用⼀一分钟的时间分享
在每⽇日⽣生活中经历上帝的⻅见解。
Page 26 of 27No. Name of Organisation Details Contact Information
6 Balestier Road Church Mind Your Mind Pastor Pr.Chuen Rong
10:30am Every Tuesday 8160 8949
https://www.facebook.com/BalestierSDAC/
Pr Bayu will speak on how to handle mental health challenges, especially
during this Circuit Breaker time. Things such as loneliness, boredom,
communication issues, handling overwhelming information from the
Internet, etc and how to connect it with Biblical wisdom. It’s a 10-15 minute.
Songs for the Soul
10:30am Every Tuesday
https://www.facebook.com/BalestierSDAC/
Pr.Chuen Rong wants to help all watchers to find peace and comfort
through Christian music that he will play through piano, along with some
reflective devotional that hope will uplift our heart to God especially during
this Circuit Breaker period.
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