IMPACT REPORT 2017 - EUROPEAN UNION OF THE DEAF

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IMPACT REPORT 2017 - EUROPEAN UNION OF THE DEAF
2017
                             IMPACT
                             REPORT

EUROPEAN UNION OF THE DEAF
IMPACT REPORT 2017 - EUROPEAN UNION OF THE DEAF
02
              ACKNOWLEDGEMENTS

                                     EUD would like to thank the European                The EUD interns Gianluca Grioli, Bernadette
                                     Commission for funding this 2017 Impact             Auersperg and Valeria Giura, along with all
                                     Report under the REC Work Programme.                members of staff contributed to this up-to-
                                     Without     their    substantial     financial      date report with photos, texts and signed
                                     contributions, the publication of this report       input.
                                     would not have been possible.
                                                                                         Our member associations are at the heart of
                                     The support of the EUD Board and President          our work and we thank them for assisting and
                                     have been of invaluable help to create an           co-operating with us throughout the year.
                                     accurate and up-to-date account of the EUD
                                     activities in 2017:                                 The European Disability Forum (EDF), our
                                                                                         European disability umbrella organisation,
                                     Board 2014 - 2017:                                  has been a great partner in all our work,
                                     President . . . . . . . . . . . Dr Markku Jokinen   informing us and collaborating with our
                                     Vice-President . . . . . Dr Humberto Insolera       board and staff via email and in person, in and
                                     Board Member . . . . . Louise “Lolo” Danielsson     outside of Brussels.
                                     Board Member . . . . . Alfredo Gómez Fernández
                                     Board Member . . . . . Dr Gergely Tapolczai         In support of its daily work, EUD has been in
                                                                                         contact with a large number of Members of
                                     Board 2017 - 2021:                                  the European Parliament (MEPs) and other
                                     President . . . . . . . . . . . Dr Markku Jokinen   EU policymakers and aspires to continue this
                                     Vice-President . . . . . Dr Gergely Tapolczai       fruitful co-operation in the coming years.
                                     Board Member . . . . . Louise “Lolo” Danielsson
                                     Board Member . . . . . Daniel Büter
                                     Board Member . . . . . Sofia Isari

              Dr Markku Jokinen

              Dr Gergely Tapolczai         Louise “Lolo” Danielsson

              Sofia Isari                  Daniel Büter

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                                                                  FOREWORD BY EUD PRESIDENT

My mandate as president came to an end           considered, and the Act looked positive.
this year along with the other four board        However, the European Parliament made
members. We held board elections in              many compromises that weakened the
Valletta, Malta wherein I was re-elected as      European Accessibility Act for not only our
the President of EUD by our members. I am        members, but for all persons with disabilities
humbled and honoured to continue my work         across the EU. Yet, we must remain positive
for sign language users across the Europe. We    about the proposed EAA, although we believe
were saddened to see Dr Humberto Insolera        there is much room for future amendments,
and Alfredo Gómez Fernández finish their         which we will continue to strive for.
mandate, but are happy to welcome Daniel
Büter (Germany) and Sofia Isari (Greece) as      Putting the EAA aside, another main part of
our new board members. We wish our two           our work this year was the topic of education
new board members the best of luck for their     for deaf learners. We have released a
coming term!                                     position paper that has been voted on, and
                                                 adopted by the official delegates of our
EUD has once again recruited another             National Associations of the Deaf (NADs).
staff member, a policy assistant, Martyna        The position paper focused on the UNCRPD
Balčiūnaitė (Lithuania) to support Katja         Committee’s General Comment No 4 on the
Reuter, our Policy Officer.                      Right to Inclusive Education. This position
                                                 could not have been published at a better
There are two inspiring deaf and sign            time, as the fourth book of the UNCRPD series
language users who achieved great things this    also focused on Article 24: Education and
year, the first being MEP Helga Stevens, who     was also published this year. It is 260 pages
was nominated as one of the candidates for       long, containing articles written by several
the Presidency of the European Parliament.       reputable authors, edited by our Policy
The second was Dr Humberto Insolera, who         Officer, Katja Reuter. It is available to be
was elected to the Executive Committee of        purchased online and on our website.
the European Disability Forum (EDF). We are
encouraged to see such amazing work and we       Within the EUD’s working groups, we have
hope to see more inspiring deaf individuals      made some changes to keep up with current
becoming role models and leaders.                affairs, for instance, there is now a new
                                                 working group focusing on Gender Equality.
Focusing on our work for this year, there were
several changes within our organisational        I would like to finish my foreword by
structure, including mentioned staff changes.    announcing that EUD has been given the
However, it did not end there, in our lobbying   status of Special consultative with the United
work we faced tricky situations, particularly    Nations, which is a remarkable achievement.
with regards to the European Accessibility       We are very honoured to be one of the few
Act (EAA). In the initial proposal given by      NGOs around the world to have been given
the European Commission, we were pleased         this special status.
to see that Deaf sign language users were

             Dr Markku Jokinen
             EUD President

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              EUD INTRODUCTION

              EUROPEAN UNION      Based in Brussels, Belgium, EUD is a not-for-       with its member NADs. EUD also has participatory
                                  profit European non-governmental organisation       status with the Council of Europe (CoE).
              OF THE DEAF
                                  (ENGO) comprising National Associations of
                                  the Deaf (NADs). It is the only supranational       Furthermore, EUD is a full member of
                                  organisation representing deaf sign language        the European Disability Forum (EDF), the
                                  users at European level and is one of the few       umbrella organisation of Disabled People’s
                                  ENGOs representing associations in all 28 EU        Organisations (DPOs) in Europe and has a
                                  Member States, including Iceland, Norway,           Memorandum of Understanding (MoU) with
                                  and Switzerland. EU acceding, candidate and         the World Federation of the Deaf (WFD) to
                                  potential member countries such as Serbia, can      tackle issues of global importance. EUD also
                                  choose to become affiliated members with the        has signed MoUs with both the European
                                  option to become full members as soon as they       Forum of Sign Language Interpreters (efsli), the
                                  officially enter the EU.                            European Union of the Deaf Youth (EUDY), the
                                                                                      European Deaf Sports Organisation (EDSO) and
                                  Aiming to establish and maintain EU level           the European Deafblind Union (EDbU). Since
                                  dialogue with the European Union institutions       2017, it has Special consultative status with the
                                  and officials in consultation and co-operation      United Nations.

              MISSION STATEMENT   It is the core mission of EUD to promote, advance   These key values are also mirrored in the
                                  and protect the rights of and opportunities for     daily work of its Brussels headquarters. The
                                  deaf people (including sign language users) in      office provides a fully accessible signing
                                  the European Union to ensure they can become        environment with international staff from
                                  full citizens in their own right.                   many different countries across the EU. Most
                                                                                      staff are deaf sign language users and all
                                  To achieve equality in both public and private      hearing staff must know or learn one national
                                  life for deaf people, EUD has laid out three        sign language as well as International Sign.
                                  main long-term objectives:                          Gender equality is also taken into account in
                                                                                      all employment policies and when organising
                                          Recognition of the right to use an          events and speakers.
                                    1     indigenous sign language;

                                          Empowerment through
                                    2     communication and information; and

                                    3     Equality in education and employment.

              SIGN LANGUAGES      Inherent to the work of EUD is the belief that      equal education, information or to a fair
                                  the right to sign language is a basic Human         trial. Without early access to sign language
              AS A HUMAN RIGHT
                                  Right. Sign language users, similarly with          programmes and/or an educational system
                                  national minorities, are in need of specific        that fosters the acquisition of the national
                                  targeted and coherent protection regarding          and/or regional sign language(s) (and the
                                  their language and all human rights. National       national written language), deaf children will
                                  and/or regional sign languages are the              not be able to enjoy their basic human rights
                                  mother tongues of deaf sign language users          as children or later in their adult life.
                                  across the EU and the world.
                                                                                      EUD therefore advocates the right to sign
                                  The right to sign language in itself is a           language as an essential prerequisite to
                                  human right, but access to sign language            ensure full and equal citizenship for all deaf
                                  is also essential for the fulfilment of other       people.
                                  basic human rights, such as the right to

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                                                                                                           EUD INITIATIVES

EUD regularly plans and carries out campaigns,           to the wider hearing society and key European
workshops and other pan-European events to               and national policy-makers.
reach out to the deaf community, in addition

The EUD General Assembly took place in                   The delegates at the General Assembly                     GENERAL ASSEMBLY
Valletta, Malta on the 20th and 21st of May              welcomed the new board and witnessed
                                                                                                            AND EUD BOARD ELECTIONS,
2017. We also had workshops focusing on                  the departure of Alfredo Gómez Fernández
Gender Equality and the EUD Membership                   and Dr Humberto Insolera after their 4-year
                                                                                                                     VALLETTA, MALTA
fees, which were moderated by Louise                     term. We thank them for their contribution to
Danielsson, Berglind Stefánsdóttir and Dr                achieving the goals of EUD.
Gergely Tapolczai respectively.
                                                         The hot topic of the General Assembly was the
Furthermore, EUD board elections took place.             membership fees. During the debate, many
As there were only five candidates, the voting           points were raised. After the debate was
process was simplified. The delegates voted              concluded, it was voted that the membership
and approved all the candidates as follows:              fee will increase by 5%, however the board
                                                         will have the authority to discuss with NADs
President . . . . . . . . . . .   Dr Markku Jokinen      who are facing financial difficulties on a case
Vice-President . . . . .          Dr Gergely Tapolczai   by case basis.
Board Member . . . . .            Louise Danielsson
Board Member . . . . .            Daniel Büter
Board Member . . . . .            Sofia Isari

                      The new EUD board 2017-2021,
                      Valetta, Malta

                      EUD Election Results,
                      Valletta, Malta

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              EUD INITIATIVES

              BOARD MEETINGS    In 2017, the four quarterly board meetings      co-operation of Deaf communities, as these
                                of EUD took place in Rovaniemi, Finland;        meetings, along with the General Assembly,
                                Valletta, Malta; Brussels, Belgium and          are the cornerstones of EUD’s democratic
                                Budapest, Hungary. The board meetings           structure.
                                play an important role in the European-wide

                                1. Rovaniemi, Finland
                                On the 3rd and 4th of February, EUD had their   EUD board elections. Moreover, staff and
                                first board meeting in 2017, which took place   board discussed EUD’s policy and media
                                in Rovaniemi, Finland.                          plans for 2017, recent development in EUD’s
                                                                                ongoing and new projects, for example
                                During the meeting, board and staff planned     emergency service accessibility, employment
                                the upcoming general assembly in May,           of deaf persons as well as other advocacy and
                                including the workshops, seminar and the        research work that EUD has been undertaking
                                                                                in 2017 on the topic of deaf education.

                                                                                              EUD Board Meeting,
                                                                                               Rovaniemi, Finland

                                2. Valletta, Malta
                                The second board meeting took place as part     for the board to reflect and ensure a smooth
                                of the General Assembly in May. As it was       transition for the new board. The focus of the
                                the last meeting for the 2013- 2017 EUD         board meeting was the implementation of the
                                Board members, it was a good opportunity        2017 work programme. It also involved final
                                                                                preparations for the General Assembly.

                                                                                      Steven Mulvaney, President,
                                                                                   Maltese Association of the Deaf

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3. Brussels, Belgium
The third board meeting of the year 2017           Accessibility Act and the UNCRPD publication
brought together the new board for the             on Article 24: Education. Furthermore, other
first time. It took place in EUD’s office in       topics linked to EUD’s 4-year programme
Brussels over two days. The EUD Board              proposal prior to the European Commission’s
discussed important issues such as updates         approval were addressed.
on the adoption process of the European

            EUD Board Meeting,
            Brussels, Belgium

4. Budapest, Hungary
The fourth board meeting of 2017 took              meeting on behalf of the EUD staff, discussing
place in Budapest, Hungary to coincide with        activities of 2017 and the remaining work that
the 3rd International Conference of the            needed to be finished to be in full compliance
World Federation of the Deaf. EUD Executive        with EUD’s work programme for 2017.
director Mark Wheatley attended the board

            Róbert Ormódi
            Director of Hungarian Association of
            the Deaf, Budapest, Hungary

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              EUD INITIATIVES

              MEMBER WORKSHOPS              As part of EUD’s commitment to building          in a number of areas. These events are open
                                            the capacity of its members, the European        to member association staff and boards,
                                            deaf community in general as well as             regional representatives or other interested
                                            associated organisations, EUD regularly          parties from the wider deaf community,
                                            organises trainings, seminars and workshops      professionals and political stakeholders.

                                            Seminar,                                         Seminar,
                                            Rovaniemi, Finland                               Valletta, Malta
                                            The Finnish Association of the Deaf organised    The European Pillar of Social Rights seminar,
                                            a seminar, in in which the board and staff       organised by the European Union of the
                                            participated and gave presentations. Up          Deaf and Deaf People Association of Malta
                                            to 70 Members of the deaf community in           was very successful with an attendance
                                            Rovaniemi and its surroundings as well as the    of over 100 participants. Various experts
                                            President of the Finnish deaf association were   gave presentations focusing on different
                                            present to follow presentations on EUD’s         aspects of European social policy from a deaf
                                            work, inclusive education, employment,           perspective, covering topics such as sign
                                            sign language recognition in the EU and the      language recognition, political participation,
                                            UNCRPD and the rights that it confers to         employment, interpreting and refugees
                                            persons with disabilities, including to deaf     in Europe. We would like to share our
                                            people. Furthermore, it gave the board and       appreciation and thanks to the Deaf People
                                            staff the opportunity to have direct animated    Association of Malta and all their work to
                                            exchange with the members of the Finnish         make this a successful event for us all.
                                            deaf community about their priorities,
                                            challenges and opportunities with regards to
                    Seminar in Rovaniemi,
                                            accessibility and equal rights in all areas of
                    Finland
                                            life.

                                                                                             Seminar,
                                                                                             Ghent, Belgium
                                                                                             The EUD Board members gave a seminar to
                                                                                             introduce EUD’s work to the Flemish Deaf
                                                                                             community. The turnout was approximately
                                                                                             50 people. EUD’s interactive presentation
                                                                                             explained EUD’s structure, its members, as
                                                                                             well as its vision to achieve equality in public
                                                                                             and private life for Deaf sign language users.
                                                                                             There was a debate after the presentation
                                                                                             during which all board members gave specific
                                                                                             examples from their home countries with
                                                                                             regards to education and employment. The
                                                                                             Flemish Deaf community were given many
                                                                                             opportunities to engage in the debate. We
                                                                                             would like to express our appreciation and
                                                                                             thanks for the hospitality from Fevlado.

                                                                                                   From left to right: Dr Markku
                                                                                                Jokinen, Dr Humberto Insolera,
                                                                                                   Alistair de Gaetano, Hons. Dr
                                                                                             Justyne Caruana, Steven Mulvaney,
                                                                                             Helga Stevens MEP, Mark Wheatley,
                                                                                                                Oliver Scicluna

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There are three Working Groups at EUD which                                                           WORKING GROUPS
focus on current issues of importance or
topics that the General Assembly decides are
a priority:

Update on the Gender Equality
Working Group
The Gender Equality working group was             and MEP Soraya Post on “Ending Forced
recently established. Its coordinator, EUD        Sterilisation of Women and Girls With
board member, Lolo Danielsson, met a group        Disabilities” at the European Parliament on
of deaf women interested in working on            the 5th of December 2017. She used the
these topics during a World Federation of         opportunity to present personal accounts of
the Deaf conference in Budapest, Hungary to       forced sterilisation of deaf women that the
discuss advocacy topics of interest related to    working group had collected in preparation
gender equality as well as future activities in   for this intervention.
this regard.

Lolo Danielsson also made an intervention
on behalf of the working group and of deaf
women across Europe during a public hearing
organised by the European Disability Forum

             Press statement,
             Louise “Lolo” Danielsson,
             EUD Board member

Update on the Deaf Lawyers
Working Group
The Deaf Lawyers Group was actively               workshop on the Membership fees during
involved in researching and preparing             the EUD General Assembly in Malta and one
several proposals related to the increase         of the proposals was adopted by the EUD
of the EUD membership fees. The results of        membership.
these discussions were presented during the

Update on the ICT and Accesibilitiy
Working Group
At the EUD board meeting in Budapest, our         worked on building up further networks, e.g.
new board member Daniel Büter took over           with experts in these fields. Finally, plans
the leadership of this working group. In order    have been established for recruiting new
to follow up on on-going issues in this area as   members to the working group to work on
well as prepare new working group activities      a variety of topics via email and webinars.
for 2018, he attended a variety of lectures       Current plans involve activities around on-
on communication accessibility during the         going accessibility related draft legislation,
3rd International Conference of the World         such as the European Accessibility Act, the
Federation of the Deaf, held in Budapest          Audio-Visual Media Service directive and the
on the 8th until the 10th of November             European Electronic Communications Code as
2018, e.g. video relay service, new arising       well as TV programmes for deaf sign language
technologies with regards to sign language        users, video relay services, the accessibility of
interpretation videos, etc. Furthermore, he       the European elections 2019, etc.

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              EUD INITIATIVES

                 BOARD MEMBER ACTIVITES   Throughout the year, EUD board members           among conference participants about EUD’s
                                          participated as speakers in a variety of         activities and to discuss other topic areas,
                                          events across Europe to raise awareness          such as education, from a deaf perspective.

                                          Flemish Deaf Seniors,
                                          Ghent, Belgium
                                          Dr Markku Jokinen attended the Flemish deaf      and interpreter provision as well as many
                                          seniors conference. This was an incredibly       other aspects crucial for social inclusion.
                                          important event considering that there is
                                          a growing population of senior citizens in       De Gelderhorst from the Netherlands is
                                          Europe as well as in the deaf community.         just one example of a service provider
                                          During an exchange, this issue was addressed     who showcased examples of their services
                                          with regards to Europe in general, in the deaf   during this conference to demonstrate their
                                          community and particularly in Flanders. The      capabilities and services. It was fantastic to
                                          discussion was animated, as there was a          see the Flemish Deaf community representing
                                          strong motivation from the participants to       themselves, bringing their queries directly to
                                          improve living standards, built environments     the government through a group of ministry
                                                                                           representatives present at the event, who
                                                                                           took notes on the current situation to improve
                                                                                           the quality of life of these senior citizens. The
                                                                                           discussion was very positive and we hope
                                                                                           that in the future provisions and standards
                                                                                           will improve not only in Flanders, but across
                                                                                           Europe.

                                                                                                           Dr Markku Jokinen
                                                                                                                EUD President

                                          “Full Inclusion: With Sign Language”
                                          conference, New Dehli, India
                                          The Indian National Association of the Deaf      International Week of the Deaf. EUD Vice-
                                          organised a conference on “Full Inclusion:       President Dr Gergely Tapolczai attended
                                          with Sign Language” in Vishwa Yuvak              this event and gave two lectures outlining
                                          Kendra, Chanakyapuri, New Delhi on the           the Hungarian situation with regards to its
                                          21st of September 2017 to celebrate the          sign language law. Furthermore, he informed
                                                                                           the audience about EUD’s work and had the
                                                                                           opportunity to further discuss this in personal
                                                                                           conversations with participants.

                                                                                                     “Full Inclusion: With Sign
                                                                                                       Language” conference,
                                                                                                              New Dehli, India

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World Deaf Day,
Padova, Italy
EUD Vice-President Dr Gergely Tapolczai           the importance of recognising sign language
attended the World Deaf Day that took place       and advocated for the recognition of Italian
in Padova, Italy from the 28th to the 30th of     Sign Language (LIS). We were glad to see
September. Its objective was to celebrate the     that an Italian senator, who is a strong
85th anniversary of the creation of the Italian   supporter of the recognition of LIS attended
Association of the Deaf. Within this event, a     the conference. The next day of the event,
conference took place during which a variety      a demonstration for sign language and
of informative lectures were given. A number      particularly LIS took place, which allowed
of examples of positive policies with regards     the organisers to draw attention to the
to deafness were presented, including in          deaf community and LIS as well as the
the area of education and employment. Dr          responsibility of the Italian Parliament to
Tapolczai gave a presentation, highlighting       move forward with the recognition bill.

             Dr Gergely Tapolczai
             EUD Vice-President

SINOSZ 110 years Anniversary,
Budapest, Hungary
On the 11th of November, Executive Director       with a theatrical recreation by deaf children of
Mark Wheatley as well as board members            the first meeting of the formation of SINOSZ.
Sofia Isari, Lolo Danielsson and Daniel           The Hungarian president attended the event
Büter attended the event organised by the         as well. It was a great networking opportunity
Hungarian National Association of the Deaf        with the deaf community of Hungary who had
to celebrate its 110th anniversary. It opened     gathered for this event.

             SINOSZ 110 Anniversary,
             Budapest, Hungary

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              EUD INITIATIVES

              INTERNSHIP PROGRAMME   EUD is one of the few European-level               and their knowledge of European policy, media
                                     organisations that offer a regular remunerated     production and administrative work. EUD’s
                                     internship programme. It is also the only          interns have come from many different EU
                                     internship that provides a full signing            countries to support and inspire the local deaf
                                     environment, enabling young sign language          community and younger deaf people.
                                     users to improve their International Sign skills

                                                                                        Gianluca Grioli
                                                                                        Gianluca Grioli from Italy was the first intern
                                                                                        joining us in Spring of 2017. He stayed with
                                                                                        us to support the preparations of the General
                                                                                        Assembly as well as EUD’s media production
                                                                                        for this event.

                                                                                        Bernadette Auersperg
                                                                                        Bernadette Auersperg from Austria was the
                                                                                        second intern joining us in Autumn of 2017.
                                                                                        She worked with our In-House sign language
                                                                                        interpreter and Administrative Officer, Romy
                                                                                        O’Callaghan, on administrative and financial
                                                                                        work.

                                                                                        Valeria Giura
                                                                                        Valeria Giura from Italy was our third intern
                                                                                        in 2017, using funding she was able to
                                                                                        obtain from the Italian government to join
                                                                                        EUD for the internship. It enabled her to do
                                                                                        research task that the EUD membership had
                                                                                        voiced interest in. Concretely, she has been
                                                                                        researching the right to disability benefits
                                                                                        and sign language interpretation provision
                                                                                        across the EU. She will continue this research
                                                                                        work in January 2018.

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EUD is maintaining its determination to           videos with selected feature(s) of: English        MEDIA
produce high quality and fully accessible         subtitles; and/or a voiceover in English; and/
information to its members and other              or a summary of the content of the video in
interested parties to increase the visibility     English text on the same page. The format of
of its output, especially for the political       dissemination is aimed to be fully accessible
stakeholders and the wider deaf community.        for all. It brings to life the slogan of the
Dissemination of information generally takes      disability movement, which is “Nothing about
the form of International Sign Language           us, without us”.

The EUD website that was launched in 2015,        a way to allow deaf citizens to contact EUD      WEBSITE
it allows us to release a variety of catalogued   with video messages in sign language. The
information, also enabling us to be more          website’s new design already attracted more
innovative with regards to accessibility,         people after its decline in the past few years
providing press statements in International       due the emerging social media channels
Sign and English. Furthermore, more video-        within the EUD.
friendly features were added, for instance

Statistics
There were 39,500 hits on the videos
embedded on our website in 2017. We have
increased the 48,500 ratings to this year.

             Stratgic Dialogue Meeting
             on the European Semester

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              EUD INITIATIVES

              SOCIAL MEDIA                                                   Although the EUD website are valuable and                                          time. EUD has grown to one of the most visible
                                                                             beneficial tools in connecting with Deaf people                                    organisations at European level, surpassing many
                                                                             in Europe and around the world, EUD uses                                           other equally sized associations in geographic
                                                                             social media to disseminate content in real                                        and quantitative reach.

                                                                                 Highlights                                                                     Facebook
                                                                                                                                                                The official EUD Facebook page is still
                        EUD - The European Union of the Deaf
                        December 6, 2017                                                      53.398           Friends
                                                                                                               Like EUD - The European Union of the Deaf

                  Good morning! We are in the hemicycle of the
                                                                                                                                                                attracting new Facebook users and we are
                  @EuropeanParliament for the 4th European Parliament of
                  Persons with Disabilities! You can watch the conference live
                                                                                                                                                                proud to say that we have increased our ‘likes’
                  with international sign interpretation on:
                  https://buff.ly/2AsspsH
                                                                                                                                                                from 47,000 to 53,000. The information that
                  #EPdisability                                                                                                                                 is being disseminated on our website is also
                                                                                                    EUD - The European Union of the Deaf
                                                                                                    May 20, 2017                                                shared on the Facebook page, along with
                                                                                              The EUD Election took place but there were only five candidates   additional photo albums of past events. The
                                                                                              so the voting process was simplified. The delegates voted and
                                                                                              approved all the candidates as follows:
                                                                                                                                                                page is targeted at the general public and
                                                                                              President- Dr Markku Jokinen
                                                                                              Vice President – Dr Gergely Tapolzai
                                                                                                                                                                its exposure illustrates our lobbying work in
                                                                                              Board Members- Louise Danielsson, Sofia Issari and Daniel Büter
                                                                                                                                                                addition to various events EUD attends and
                                                                                                                                                                subjects it addresses.

                                                                       Facebook Infographic
                                                                             December 31, 2017

                                  53,000                                                                         202
                                       LIKES                                                                  POSTS

                                                                                                                                                                Twitter
                                                                                                                                                                Twitter allows us to instantly inform about
                                                                                                                                                                the daily activities of EUD Board members
                                                                                                                                                                and staff. Many of the events that took place
                                                                                                                                                                this year were strongly disseminated via
                                                                                                                                                                Twitter. The NADs were especially proactive
                                                                                                                                                                with regards to social media while attending
                                                                                                                                                                the EUD General Assembly in Valletta, Malta,
                                                                                                                                                                which made it the highlight on our Twitter
                                                                                                                                                                account.

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Instagram
The introduction of Instagram began back in
September 2013. It is a distinctive way to
capture political life through an artistic lens.
This is a small, but growing niche audience for
us. We have 1,147 followers this year.

                                                   EUD IMPACT REPORT 2017
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                  EUD INITIATIVES

                 NEXES PROJECT      In May 2015, the grant agreement for NEXES         whose significant contributions will support
                                    was signed between the European Commission         Europe’s standardisation effort on emergency
                                    and the NEXES partners, delivering almost 6        services. 17 organisations from 10 different
                                    million euro to the research and development       countries participate in the project, including
                                    of next generation emergency services              emergency physicians associations, police
                                    that integrate IP-based communication              prefectures, telecommunication and technical
                                    technologies and interoperability. Its aim is to   service companies, national ministries, a
                                    ensure that emergency services will become         geolocalisation service company, university
                                    fully accessible for people of all abilities,      institutes working in these fields and a
                                    including deaf persons across Europe.              communication service provider for deaf and
                                                                                       hard of hearing. Throughout the project, EUD
                                    The NEXES Consortium presents a strong multi-      lends its expertise in the area of accessibility
                                    disciplinary and complementary collective,         for the deaf as one of the consortium members,
                                    with solid competences and experience              generally represented by EUD project officer
                                    developing research and innovation projects        Frankie Picron.

                                    Nexes Review Meeting,
                                    Milan, Italy
                                    The first NEXES meeting of the year marked         During this meeting, the NEXES project
                                    the halfway point of the 3 years-term of the       partners had the opportunity to discuss with
                                    NEXES project. It took place in January at the     two officials from the European Commission
                                    office of AREU in Milan, one of the NEXES          about their review of the quality of work
                                    project partners, which is a company working       that the NEXES consortium had done so far,
                                    on regional emergency services.                    providing feedback to ensure that the project
                                                                                       does not deviate from its main goals.

                                                                                                  NEXES Project partners,
                                                                                                              Milan, Italy

EUD IMPACT REPORT 2017
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Nexes Testing Pilot,
Ljubljana, Solvenia
On the 11th of April 2017, in the framework          enhanced location information, video calls, chat
of a testing exercise in Ljubljana, Slovenia,        messaging functionalities and of the exchange
the consortium presented the NEXES System            of enriched caller information, including
and its capabilities to ensure that the              personal data, video and photographs the caller
emergency services provide efficient and             is willing to share.
effective support to the users. They used
the opportunity to demonstrate the use of            The outcome of this meeting was positive
communication capabilities between citizens          and showed gaps in technology, information
and emergency services and to identify               deficiencies and regulations amongst the
possibilities of improvement of the NEXES            different emergency response organisation and
system and Apps. During the pilot, several           good practices and future trends to be followed.
storylines based on natural disasters were
acted out. The participants, including the
Slovenian deaf association, interacted and
highlighted the benefits and challenges of the

             Participants in the testing exercise,
             Ljubljana, Solvenia

NEXES Project Meeting,
Bucharest, Romania
During this event held in Bucharest on the           services in Romania and representatives of the
16th and 17th of November, project partners          national civil society and security industry. Our
demonstrated through the pilot the full extent       project officer Frankie Picron presented the
of the new communication and information             accessibility aspects of the NEXES system. After
exchange capabilities of the NEXES system,           this event, NEXES partners took the opportunity
upon the conclusion of the NEXES action’s            to have a milestone meeting to prepare for the
development phase. This pilot was an                 crucial last months of the project which will end
important activity of the NEXES project. Two         in April 2018.
workshops took place, with an audience
composed of stakeholders in the establishment,
management and operation of emergency

             Pilot testing,
             Bucharest, Romania

                                                                                                         EUD IMPACT REPORT 2017
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              EUD INITIATIVES

              DESIGNS PROJECT   The newest project that EUD is involved in is         best practices across Europe to facilitate greater
                                “DESIGNS” which aims to improve labour market         participation of Deaf sign language users in
                                inclusion of deaf persons. Apart from financial       employment.
                                autonomy, work and paid employment serves
                                to develop a sense of belonging with positive         This will be achieved by:
                                mental health benefits and identification
                                                                                              Creating a training module for Deaf
                                with the wider community. However, Deaf                 1
                                                                                              job seeking graduates from higher
                                people throughout the world continue to
                                                                                              education who are reported to be
                                face barriers in various areas of life, including
                                                                                              underemployed and who have a lower
                                employment. At the same time, research and
                                                                                              propensity to get a job;
                                data on unemployment is underreported and
                                inaccurate. For instance, “deafness and hearing               Creating a training module for employers
                                                                                        2
                                loss” is often used to report data, and sign                  to increase their awareness of deaf job
                                language users who are Deaf are not sufficiently              applicants and job candidates to so that
                                researched.                                                   Deaf job applicants have a better chance
                                                                                              in succeeding in employment;
                                DESIGNS brings together partners from 4 EU
                                countries, who are renowned experts in the                    Creating a training module for sign
                                                                                        3
                                fields of Employment, Education and Training,                 language interpreters as part of their

                                Sign Language Interpreting and Training, and                  continuous professional development

                                Deaf community advocacy to work on these                      to understand the nature of interpreting

                                issues. The overall aim of the project is to create           in education and employment (pre-

                                VET and CPD training resources and exchange                   employment/during employment)
                                                                                              settings.

EUD IMPACT REPORT 2017
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DESIGNS Project Meeting,
Dublin, Ireland
On the 11th and 12th of January, the first       at the Town Hall Session at Deaf Village
meeting of the DESIGN’s project took place       Ireland. 10 presentations by the expert group
in Dublin. It was organised by the chair of      were given and the event was live-streamed
the DESIGNS project, Haaris Sheikh from          to more than 16,000 international viewers.
Interesource Group Limited. The meeting was      research work that EUD has been undertaking
followed by the official launch of the project   in 2017 on the topic of deaf education.

             DESIGNS Project Partners,
             Dublin, Ireland

DESIGNS Workshop,
Valletta, Malta
During this event that took place of the         about the project and the upcoming survey.
EUD General Assembly (GA), the DESIGNS           Frankie Picron then approached delegates
project was presented to the EUD member          to provide more specific information to
associations. Furthermore, we took the           distribute the survey. Following the workshop,
opportunity to ask them to participate in a      he analysed the received information and
survey of 11 questions targeted to EUD’s         followed up with our national and regional
member associations. Prof Lorraine Leeson        members to receive more detailed feedback
(a member of the consortium) gave a              from the survey. The received data was then
presentation about, informing participants       send to the DESIGNS partners.

DESIGNS Project Meeting,
Edinburgh, Scotland
On the 16th and 17th of June, the second         Picron and Executive Director Mark Wheatley
consortium meeting took place at Heriot-         summarised the data collected from the
Watt University in Edinburgh, which is one of    DESIGNS Deaf Employment project in the
the project partners. Project officer Frankie    above-mentioned Europe-wide survey.

             DESIGNS Partners,
             Edinburgh, Scotland

                                                                                                  EUD IMPACT REPORT 2017
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              EUD INITIATIVES

                         SIGN TEACH PROJECT   The SignTeach project is a three-year project    the Common European Framework Reference
                                              that is co-funded by the EU Erasmus+             for sign languages, meta-linguistics, ICT and
                                              programme that finished in 2017 after running    entrepreneurial skills, as well as interviews
                                              for three years. Its objective was to develop,   with new and experienced teachers and their
                                              implement and evaluate an Open Educational       learners.
                                              Resource (OER) for sign language teachers and
                                              their trainers in EU member states. The OER      A bilingual online SignTeach Glossary with
                                              includes information for new and experienced     didactic and linguistic terms explained in
                                              sign language teachers about a variety of        International Sign and English text will aim at
                                              topics, such as didactics, class management,     increasing the accessibility of the information
                                                                                               on the website for deaf sign language users.

                                              Meeting,
                                              Siena, Italy
                                              The last meeting of the SignTeach project        to finalise the valuable book named “Sign
                                              took place in Siena, Italy. All the partners     Language Teaching in Europe – Report &
                                              of the consortium came together to discuss       Recommendations”, one of the projects’
                                              the last tasks to be completed. Concretely,      outputs, as well as topics of a more managerial
                                              participants discussed the steps required        nature.

                                                                                                       SignTeach Project Partners,
                                                                                                                       Siena, Italy

EUD IMPACT REPORT 2017
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                                                                                                   POLICY

The United Nations Convention on                                                                     UNCRPD
the Rights of Persons with Disabilities
UNCRPD
The EU’s ratification of the United Nations      implications have been widely discussed at an
Convention on the Rights of Persons with         institutional level. As a result, it has become
Disabilities (UNCRPD) in 2010 means that         evident that this is a new and complex area
there is now an obligation to implement the      where international, European and national
enshrined rights in a timely manner. Its legal   political responsibilities overlap.

UNCRPD review sessions
in Geneva, Switzerland
EUD, as the only European-level NGO              of countries presented how they have been
representing deaf people and sign language       working towards a full implementation of the
users follows the UNCRPD review sessions of      UNCRPD, and the committee pointed out its
its members closely and provides information     concerns about several shortcomings.
to its members. The aim is to support and
encourage our member associations to             EUD was particularly pleased to see
participate in the review process and to         active engagement from their member
provide up-to-date information, whilst           organisation, the British Deaf Association
simultaneously training the whole European       (BDA) during the review of the United
deaf community. EUD supports national            Kingdom. Representatives from the BDA
deaf associations of the countries that are      travelled to Geneva as part of a delegation
under review by the CRPD Committee and           of the British Deaf and Disabled People’s
we broadcast information through various         Organisations (DDPOs) to highlight to the
communication channels, such as our social       UNCRPD committee that the deaf perspective
media accounts and our website, to ensure        must not be overlooked. The committee’s
that the deaf perspective is mainstreamed        recommendation to the UK government is
throughout the review. EUD works in close        to take steps to ensure the “full and equal
co-operation with the World Federation           participation” of deaf people on juries,
of the Deaf (WFD) to provide information         allocate funding for sign language courses to
and to ensure that the accessibility of          ensure full inclusion in family life/education/
each Committee session is guaranteed and         work, and develop compulsory standards for
maintained.                                      securing access to information from public
                                                 services and authorities. The chairman of
Between the 14th and 30th of August, EUD         the BDA Dr Terry Riley stated that he was
followed the 18th UNCRPD session online          glad to see that the committee has expressly
to observe the committee’s review of Latvia,     recommended that the UK government
Luxembourg and the United Kingdom of             create legislation protecting the language
Great Britain and Northern Ireland. We closely   rights of deaf people, and that so many of
followed the committee’s assessment of the       the committee’s remarks were related to this
progress in implementing the Convention and      important issue.
supported Latvia, Luxembourg and the British
and Northern Irish deaf communities through
social media.

A wide variety of issues were discussed
during the review sessions. The delegations

             UNCRPD Review Session,
             Geneva, Switzerland

                                                                                                     EUD IMPACT REPORT 2017
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              POLICY

                         Position paper on the UNCRPD
                         committee’s General Comment No 4
                         on the right to inclusive education
                         In the first quarter of 2017, EUD worked on its   that, from the perspective of various deaf-led
                         position paper on the UNCRPD committee’s          organisations and academic researchers, are
                         General Comment No 4 on the right to              required to ensure that deaf children have
                         inclusive education that had been published       a meaningful, equitable and participatory
                         by the UN in August 2016.                         learning experience, are socially included
                                                                           and are academically successful in inclusive
                         While EUD had provided input to the General       education. Therefore, our objective was
                         Comment through a joint submission with           to add detail on how to provide adequate
                         the World Federation of the Deaf (WFD), the       inclusive education for deaf learners. This
                         World Federation of the Deaf Youth Section        was achieved by highlighting positive aspects
                         (WFDYS) and the European Union of the             of the General Comment, aspects to be
                         Deaf Youth (EUDY). We felt that the General       improved upon and recommendations with
                         Comment failed to include several elements        regards to the deaf perspective on the topic
                                                                           of inclusive education.

                                                                           The draft position paper was provided to
                                                                           EUD’s national member associations in sign
                                                                           language and in writing ahead of the Annual
                                                                           General Assembly in May and was adopted
                                                                           during this meeting.

                                                                                                  David Hay
                                                                           EUD Communication & Media Officer

                         Special consultative status with
                         the United Nations
                         We are pleased to announce that in 2017, we       we will receive the provisional agenda of
                         have been granted special consultative status     the Economic and Social Council (ECOSOC),
                         with the United Nations. From now on, we can      which we may attend and additionally, we
                         put forward our input at public meetings at       now have the capability to submit our written
                         the United Nations international conference       statements and make presentations to
                         and their preparatory bodies. Each year,          governments represented at this council.

                                                                           EUD is one of the few ENGOs that has been
                                                                           granted consultative status with the United
                                                                           Nations.

                                                                                             Mark Wheatley
                                                                                      EUD Executive Director

EUD IMPACT REPORT 2017
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UNCRPD Publication series:
Article 24: Education
EUD, has been working over the last few            Professionals from various disciplines
years on a publication series on the topic         have contributed to this volume, including
of UNCRPD implementation from a deaf               EUD Executive Director Mark Wheatley
perspective, with each volume addressing a         and the editor herself. In general, author’s
different article of the Convention, exploring     backgrounds span from academia and
it from both an academic and best practice         NGO work to education provision and sign
perspective, and at all levels from European       language interpretation. They explore how
to regional. The aim of the series is to provide   learning environments must be designed to
possible interpretations of the UNCRPD             be accessible for deaf learners, especially sign
with regards to its implementation for deaf        language users, to maximise their academic
citizens, including deaf sign language users       and social development, as enshrined in
and hard of hearing people.                        Article 24. Thus, this book aims to support its
                                                   implementation for deaf learners in the best
In December 2017, EUD published its newest         way possible.
volume of this series addressing Article 24
on education, edited by EUD Policy Officer         The book launch took place on the 4th
Katja Reuter. The topic is explored from           December during the European Commission
various angles, including the importance of        Day of Persons with Disabilities. We used
legal foundations for bilingual education          this opportunity to present the book to
for deaf learners in Europe, interpreter use       Commissioner Thyssen and provide her with
in inclusive education, the need for early         some information about education of deaf
sign language access, and the accessibility        learners in Europe.
of teacher training. It also presents good
practice examples, highlighting the diversity
of settings in Europe that provide accessible
bilingual quality education.

              UNCRPD Publication series:
              Article 24: Education.
              Edited by Katja Reuter

              From left to right: Katja Reuter,
              EUD Policy Officer, Marianne
              Thyssen, European Commissioner
              and Dr Gergely Tapolczai, EUD
              Vice President

                                                                                                      EUD IMPACT REPORT 2017
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              POLICY

              EU POLICY                The European Accessibility Act
              INITIATIVES AND EVENTS   Througout the year, EUD closely followed         services in the internal market, making them
                                       the legislative procedure of the European        accessible to persons with disabilities and
                                       Accessibility Act (EAA), which aims at           persons with functional limitations. Below is
                                       providing a common EU definition of, and         the timeline of the steps in the adoption of
                                       implementation framework for, accessibility      the EAA that EUD has actively been involved
                                       requirements for a number of products and        in through advocacy actions:

                                       1. The EMPL committee adopted
                                       its report on the EAA
                                       In the course of the legislative procedure for   was drafted by MEP Ádám Kósa who had
                                       the EAA, different committees of the European    been chosen as the rapporteur within the
                                       Parliament gave their opinions in the form of    committee. Previous to the its adoption, EUD
                                       a report. The Employment Committee (EMPL)        had submitted input to the draft amendments
                                       adopted its report on the EAA in April, which    to the EMPL report and followed the adoption
                                                                                        process very closely.

                                                                                            From left to right: Dr Humberto
                                                                                         Insolera, EDF Executive Committee
                                                                                             and Dr Adam Kosa, Member of
                                                                                                      European Parliament

                                       2. The IMCO Committee adopted
                                       its report on the EAA
                                       The European Parliament’s Internal Market        favouring business demands over the
                                       Committee (IMCO Committee), which is             rights of people, including persons with
                                       the committee that is responsible for            disabilities, older people and all consumers.
                                       this file, adopted a disappointing report        EUD believes that the report has watered
                                       on the Accessibility Act in May. EUD and         down the European Commission’s original
                                       the European Disability Forum expressed          proposal. The IMCO Committee rejected
                                       their concerns about the IMCO Committee          almost all amendments on issues that the
                                                                                        disability movement had proposed. In the
                                                                                        final vote, the report was adopted by a narrow
                                                                                        majority of IMCO’s members: 20 in favour, 17
                                                                                        abstentions, 0 against. This motivated EUD to
                                                                                        campaign strongly for ambitious legislation
                                                                                        on the accessibility of products and services
                                                                                        in Europe.

                                                                                                            Mark Wheatley
                                                                                                    EUD Executive Director

EUD IMPACT REPORT 2017
25

3. EUD interview’s various
MEPs about the EAA
In the framework of our advocacy campaign          Løkkegaard explained how the EAA could
for a strong EAA, Executive Director, Mark         improve the life of persons with disabilities
Wheatley visited the European Parliament in        and provided examples of the concrete
Brussels to interview Ádám Kósa MEP about          changes that the EAA could bring. EUD’s
the results of the IMCO vote in May and to         Mark Wheatley reminded MEP Løkkegaard
get his expert opinion regarding the Act’s         that the European deaf community requires
impact on the deaf community in Europe. MEP        subtitles and sign language interpretation in
Kósa explained the legislative procedure for       media outlets and needs the EAA to contain
adopting the European Accessibility Act and        clear requirements for broadcasters to create
its potential benefits for deaf persons.           accessible TV based on obligations that will
                                                   be established in the Audiovisual Media
Moreover, EUD was given an exclusive               Service (AVMS) directive. The full interviews
opportunity to have an interview with the          are available on our website.
rapporteur of the European Accessibility
Act before it was voted on in the European
Parliament in Strasbourg. MEP Morten

             Morten Løkkegaard
             Member of European Parliament

4. Preparation of the plenary
vote on the EAA
EUD wrote their position on how the MEPs           persons across the EU. This document was
should vote to ensure that the EAA can             disseminated to all the MEPs before the
have a positive impact on the lives of deaf        plenary vote took place.

             Romy O’Callaghan
             In-house sign language i nterpreter

                                                                                                   EUD IMPACT REPORT 2017
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                  POLICY

                           5. Plenary vote on the
                           European Accessibility Act
                           On September 17th, EUD was present in              import or distribute products and provide
                           Strasbourg and followed a very important           and services that fall within its scope. This
                           plenary vote on the European Accessibility         means that microenterprises will not have
                           Act. EUD regrets that, for deaf Europeans,         to make their products and services (such as
                           the EAA missed out on a big opportunity for        e-commerce and e-books) accessible.
                           a more accessible Europe, as the Parliament
                           decided to keep obligations with regards           On a positive note, the report voted on by
                           to audio visual obligations in the draft           the plenary states that telephony services,
                           Audiovisual Media Services Directive rather        including emergency services, must provide
                           than covering it in the EAA and applying           at least one mode of operation that does not
                           its functional requirements for making the         require hearing, which is progress towards
                           services accessible. The current draft of          the accessibility of these services for deaf
                           the AVMS Directive obliges Member States           Europeans.
                           to ensure their broadcasters increase the
                           accessibility of media content, but there are      EUD regrets that several crucial points were
                           no concrete EU level obligations mentioned.        left out. We will continue to collaborate
                           Therefore, countries will move at their own        with the European Disability Forum in the
                           speed and can get away with doing very             next stages of the process to advocate for
                           little and continue to exclude deaf people         making the Act stronger. This process will
                           from accessing audio-visual media services,        continue during the negotiations between
                           without breaching their obligations under the      the European Parliament, the Council of the
                           AVMS Directive. Moreover, the EAA will not         European Union (henceforth referred to as
                           apply to microenterprises that manufacture,        the Council) and the European Commission.

                           6. The Council of the European
                           Union general approach
                           In December, the Council adopted a general         the EECC, while the EAA would describe,
                           approach for their trilogue negotiations           through its functional requirements as stated
                           with the European Parliament and the               in its Annex I, how these services must be
                           European Commission. While we were very            made accessible. If emergency services are
                           glad to see that the negotiations on the EAA       deleted from the European Accessibility
                           have progressed further with the adoption          Act, there is a risk that EU Member States
                           of the general approach, EUD was very              might transpose the EECC in a way that is
                           disappointed to see that the Council involve       incomplete or insufficient, as there are no
                           plans to remove emergency services from            concrete functional requirements providing
                           the scope of the directive, intending to only      information on how to make these services
                           address them in the European Electronic            accessible.
                           Communications Code (EECC), a directive that
                           is being discussed in the EU institutions at the   EUD will work on further advocacy actions,
                           moment.                                            informing Member States about this
                                                                              development so that they can meet with their
                           EUD strongly opposes this decision. Our            government representatives to advocate to
                           objective was for obligations with regards         keep emergency services as part of the EAA.
                           to emergency services to be covered in

EUD IMPACT REPORT 2017
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In May 2016, the European Commission             the current version of the article leaves it up to      THE AUDIO-VISUAL MEDIA
proposed a directive aimed at revising the       the broadcasters to develop these measures
                                                                                                      SERVICE DIRECTIVE REVISION
audio-visual media services (AVMS) directive     “in consultation with relevant stakeholders,
from 2010. The objective of the revision is      including media service providers and
to adapt the former directive to new market      organisations of persons with disabilities”
realities. While the directive deals with many   at national level. While we strongly support
aspects regarding audiovisual media services,    the inclusion of organisations of persons
its article 7 on the topic of accessibility is   with disabilities in the negotiations for the
of major importance to the deaf community        development of these measures, we regret
in Europe. Indeed, the adoption of a strong      that the committee has decided to not set
directive will oblige the Member states          concrete European level accessibility targets,
to adopt new binding laws improving the          favouring interests of the broadcasting
situation of media accessibility in their        industry over the interests of the disability
country.                                         community. EUD has been advocating for
                                                 establishing concrete percentages by which
In cooperation with the European Disability      broadcasters would have to increase the
Forum, EUD has undertaken advocacy work          accessibility of their services in regular
to improve this article, with the objective      time intervals, potentially starting from a
of including EU level obligations for            Europe-wide percentage of accessibility
broadcasters to make their audiovisual media     to be reached after a certain deadline.
services more accessible for deaf persons        Furthermore, we were disappointed to see
through the provision of subtitles and sign      that the concrete access services in question,
language interpretation for deaf and hard        i.e. subtitles and sign language interpretation
of hearing persons. However, we met a lot        for deaf and hard of hearing persons and
of resistance from industry representatives      audio-description and spoken subtitles for
as well as some political stakeholders and       blind and visually impaired persons, have not
experienced problems with regards to the         been included in the binding part of the text,
accessibility of negotiations regarding this     but are only mentioned in the non-binding
file. For instance, a feedback session on the    text, weakening the future impact of the draft
AVMS directive trilogue negotiations in the      legislation.
European Parliament was done behind closed
doors, and EUD was denied their request to       Finally, it was unfortunate that the members
receive meeting documents.                       of the Committee voted to move directly to
                                                 inter-institutional trilogue talks with the
On the 10th of May 2017, the European            Council and the European Commission, with a
Parliament’s Committee on Culture and            view to finalising the legislation on the basis
Education (CULT committee) voted to amend        of the committee amendments, rather than
the European Commission proposal towards         on the basis of a plenary vote. This deprived
an updated directive. We appreciate that the     EUD from further interacting with other MEPs
committee has included an obligation for         to introduce amendments for a plenary vote
broadcasters to ensure that their services are   to make the article on accessibility stronger.
“made continuously and progressively more
accessible to persons with disabilities”. This   EUD is continuously working with the
was a big step forward from the previous         European Disability Forum to see what
version of the article that only contained an    further advocacy actions are still feasible
encouragement for broadcasters to make           with regards to trilogue negotiations, and
their services accessible, which has proven      how it is interconnected with the European
insufficient to create real change. However,     Accessibility Act.

                                                                                                                         EUD IMPACT REPORT 2017
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                  POLICY

                 THE EUROPEAN ELECTRONIC   EUD has been following the legislative           that access for end-users with disabilities
                                           procedure regarding the adoption of the          to emergency services is available through
                 COMMUNICATIONS CODE
                                           European electronic communications code          emergency communications and that this
                                           (EECC).                                          access must be equivalent to that enjoyed by
                                                                                            other end-users, through total conversation
                                           On the 14th of September 2016, the               services or third-party relay services.
                                           Commission proposed a new European               Furthermore, we were glad to see it stated
                                           electronic communications code which             that end-users with disabilities must be able
                                           would overhaul the existing legislative          to access emergency services on an equal
                                           framework for telecommunications, including      basis with others, whilst travelling in another
                                           emergency services. The code has been            Member State, where feasible, without any
                                           designed to take into account changes in         pre-registration. We also appreciate that
                                           markets, consumer trends and technology,         Member States must ensure that citizens are
                                           all of which have significantly changed since    adequately informed about the existence
                                           2009, when the framework was last amended.       and use of the single European emergency
                                           EUD drafted amendments on article 102 on         number ‘112’, as well as its accessibility
                                           emergency services that supported EDF in         features, including accessible initiatives
                                           writing their amendments, to which EUD           specifically targeting persons travelling
                                           also provided input to ensure that access to     between Member States, and persons
                                           emergency services through interoperable         with disabilities. The Parliament took the
                                           total conversation technologies and third-       decision to enter into interinstitutional
                                           party-relay services is ensured.                 negotiations confirmed by plenary (Rule
                                                                                            69c) in October. The Council mandated the
                                           The Industry, Research and Energy (ITRE)         Estonian Presidency to commence trilogue
                                           committee of the European Parliament voted       negotiations on the code. EUD will closely
                                           on its report on the 2nd of October 2017. EUD    follow the trilogue negotiations, particularly
                                           was glad to see that a paragraph had been        with regards to its interconnectivity with the
                                           included obliging Member States to ensure        European Accessibility Act.

                 CONFERENCE ON THE         On the 7th of February, EUD participated         accident or a trauma, meaning that they have
                                           in a workshop organised by the European          the potential to save numerous lives. He also
                 EUROPEAN EMERGENCY
                                           Emergency Number Association (EENA)              introduced the public to the NEXES project in
                 NUMBER 112 AND THE        on the European emergency number 112             which EUD is a partner.
                 EUROPEAN ELECTRONIC       and the Electronic Communications Code.
                 COMMUNICATIONS CODE       The workshop was organised close to the          A number of speakers covered various topics,
                                           European 112 Day, which takes place on           including new technological advances,
                                           the 11th of February every year, to raise        such as advanced mobile location (AML).
                                           awareness of the European emergency              AML is a technology that already exists in
                                           number and the on-going negotiations             android smartphones. It allows the phone,
                                           regarding the directive.                         after an emergency call to 112 has been
                                                                                            placed from this phone, to automatically
                                           EUD’s project officer, Frankie Picron, was       send a text message with the coordinates
                                           one of the speakers during the event,            of the caller to the emergency service. This
                                           presenting how to make emergency services        would allow emergency services to locate a
                                           accessible for deaf and hard of hearing          person in need a lot quicker, as the margin
                                           persons. He highlighted that fully accessible    of error is significantly reduced compared
                                           multi-channel emergency services are not         to current technology used. However, only
                                           only crucial for persons with disabilities,      a few countries in Europe have created the
                                           including deaf and hard of hearing persons,      possibility for their emergency services to
                                           but for everybody who could find themselves      receive, analyse and use these text messages.
                                           without the capacity to hear or speak after an

EUD IMPACT REPORT 2017
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