Individual & family - Individual & family Dental plans Alaska 2020

Page created by Antonio Doyle
 
CONTINUE READING
Individual & family - Individual & family Dental plans Alaska 2020
2021 | Alaska dental plans

Individual & family

                             Alaska 2020

                             Individual & family Dental plans
Individual & family - Individual & family Dental plans Alaska 2020
Welcome to                                       Table of contents
                                                 Plan overview  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                5

Delta Dental                                     Coverage options  .

                                                 How to enroll  .
                                                                                         .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6

                                                                                .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 8

of Alaska                                        Benefit tables  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 10

                                                 Plan premiums  .                  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   13

                                                 FAQs  .      .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   14
This is the place you come when you want more
                                                 Glossary         . .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 16
than a dental plan — because good health is
about so much more than just the plan details.   Limitations and exclusions .  .  .  .  .  .  .  .  .                               18
Individual & family - Individual & family Dental plans Alaska 2020
Plan overview

    Quality
    coverage
    for your smile
    Healthy teeth are happy teeth. With our Delta Dental of Alaska
    plans, you’ll have access to quality in-network dentists.

    Dental benefit highlights                     Dental tools
    Our Delta Dental of Alaska plans connect      To get started, log in to your Member
    you with great benefits and quality           Dashboard at DeltaDentalAK.com and look
    in-network dentists. You can count on:        for Dental tools. Then try out tools like risk
      • Freedom to choose a dentist               assessment quizzes and a treatment cost
      • Savings from in-network dentists          calculator. Use these dental tools to:

      • Cleanings every six months                  • Ask a dentist questions
      • Predetermination of benefits if             • Learn about preventing dental diseases
        requested in a pretreatment plan            • Look up new and effective treatments
      • No claim forms                              • Find out how to lower your costs
      • Fast and accurate claims payment
      • Superior customer service
    Our dental plans also include useful online
    tools, resources and special programs
    for members who need a little extra
    attention for their pearly whites.

4                                                                                                  5
Individual & family - Individual & family Dental plans Alaska 2020
Coverage options

    Choosing the plan
    that’s right for you
    We offer a variety of plans. Choose the one that is right for you.                               Delta Dental networks
                                                                                                     go where you go
                                                                                                     Each Delta Dental of Alaska plan comes with
    Delta Dental Premier® plan                       Delta Dental Premier®
                                                                                                     a Delta Dental network. The Delta Dental
    Members can save money by seeing
                                                     Healthy Smiles Plan
                                                                                                     network includes hundreds of dentists across
    providers in the Delta Dental Premier            The Delta Dental Premier ® Healthy              the state and thousands throughout the
    Network. These providers accept the              Smiles Plan is available to all individual      country. In-network dentists agree to accept
    Delta Dental contracted fee, so there will       members residing in Alaska. Benefits            our contracted fees as full payment. This
    be no additional balance billing charge.         only cover members under age 19.                means they don’t balance bill — the difference
                                                     Members can save money by seeing                between the allowed amount and the dentist’s
    Delta Dental PPOTM plans                         providers in the Delta Dental Premier ®         billed charge. This can help you save on out-
    The PPO plan is only available to members        Network. These providers accept the             of-pocket costs. If you see providers outside
    residing in the Anchorage, Fairbanks North       Delta Dental contracted fee, so there will      the network, you may pay more for care.
    Star Borough, or Mat-Su Valley areas for         be no additional balance billing charge.
    at least six months out of the year. If you
                                                     Delta Dental Premier® Preventive                Dental networks
    reside outside of these areas you are not
    eligible to enroll in a PPO plan. These plans
                                                     Alaska Mandated Plan                            Delta Dental Premier® Network
    connect you with providers in the Delta          This plan connects members with the Delta
                                                                                                     Wherever members go, their Delta Dental of
    Dental PPOTM Network to help save on             Dental Premier ® Network. It is a preventive-
                                                                                                     Alaska benefits go with them. This is the largest
    out-of-pocket costs. Members receive in-         focused plan with limited benefits for basic
                                                                                                     dental network in Alaska and one of the largest
    network benefits when seeing a Delta Dental      and major services. These providers accept
                                                                                                     dental networks across the nation. It includes
    PPOTM Network dentist. For out-of-network        the Delta Dental contracted fee, so there
                                                                                                     approximately 90% of dentists in Alaska and
    benefits, members can save money by              will be no additional balance billing charge.
                                                                                                     over 156,000 Delta Dental Premier ® dentists
    seeing providers in the Delta Dental Premier ®                                                   nationwide, serving 50 states, the District of
    Network. In both cases, providers accept                                                         Columbia, Puerto Rico, Guam, the Northern
    the Delta Dental contracted fee, so there                                                        Mariana Islands and the Virgin Islands.
    will be no additional balance billing charge.
                                                                                                     Delta Dental PPOTM Network
                                                                                                     The preferred provider option (PPO) dental
                                                                                                     network in Anchorage, Mat-Su Valley and
                                                                                                     Fairbanks North Star includes over 220
                                                                                                     participating providers and offers access to over
                                                                                                     114,000 Delta Dental PPOTM dentists nationwide.

                                                                                                     Is a dentist in-network?
                                                                                                     To find out, visit DeltaDentalAK.com and use the
                                                                                                     find a dentist tool.

        Is my dentist in the network?
        To find out, visit Find a
        Dentist at DeltaDentalAK.
        com. Choose a dental network
        and look for participating
        dentists in your area.

6                                                                                                                                                        7
Individual & family - Individual & family Dental plans Alaska 2020
How to enroll

                                                                                                Intro text goes here Ibea deribus velis adi inctota quam de cus, sam lantum
                                                                                                utassimusa sit dercia quia volorendem fugiatusam, omnis atqui diandit aspiet
                                                                                                ut pratust que saercidi blatus.Nequibeatur, simenem natis ra volupta quaectus,
                                                                                                que quo blaudi cum et et laceperovid mi, sum facepedis et aut quidercid est
    Confirm                       Find the                       Enroll at
    your eligibility              plan you like                  DeltaDentalAK.com/             H2 goes here
    You must currently reside     Browse and compare our         shop                           Body copy goes here
    in the service area, and      2021 plans in this brochure
                                                                 To enroll during the new
    continue to reside in the     or at DeltaDentaAK.com/
                                                                 open enrollment period,
    service area for at least     shop. The website also
                                                                 beginning Feb. 15, 2021,
    six months out of the year,   explains how health plans,
                                                                 visit DeltaDentalAK.com/
    to be eligible to enroll.     healthcare reform and
                                                                 shop to enroll in 2021
    Eligible members include      federal financial assistance
                                                                 Delta Dental of Alaska
    you, your legal spouse or     work — so take a look!
                                                                 dental plans. If you
    domestic partner and any      When deciding on a plan,
                                                                 qualify for federal
    children up to age 26.        be sure to pick one with
                                                                 financial assistance, we’ll
                                  the provider network and
                                                                 show you how to apply
                                  benefit options you prefer.
                                                                 through the Marketplace,
                                                                 HealthCare.gov. If you
                                                                 are also enrolling for
                                                                 medical coverage, you
                                                                 need to apply for dental
                                                                 at the same time.
                                                                 If you make changes
                                                                 to your medical plan
                                                                 through HealthCare.gov,
                                                                 you must reselect your
                                                                 dental plan or you will lose
                                                                 your dental coverage.
                                                                 Be sure to enroll
                                                                 before the new open
                                                                 enrollment period ends
                                                                 on May 15, 2021.

8                                                                                                                                                                                9
2021 Dental plan benefit table
                                                    Delta Dental Premier®                                                Delta Dental PPOTM 1000                                                               Delta Dental PPOTM 1500                                       Delta Dental Premier® Healthy Smiles
                                                                                                             Ages 0 – 18                                      Ages 19+                                Ages 0 – 18                            Ages 19+
                                                 Ages 0 – 18,            Ages 19+,
                                                                                                 In-network,          Out-of-network,           In-network,           Out-of-network,       In-network,      Out-of-network,       In-network,      Out-of-network,     Ages 0 – 18, members pay         Ages 19+, members pay
                                                 members pay            members pay
                                                                                                members pay            members pay             members pay             members pay         members pay        members pay         members pay        members pay

     Calendar year costs
     Deductible per person                                         $0                                                                     $0                                                                                 $0                                                                    $0

     Out-of-pocket maximum                        $350 for one member / $700                             $350 for one member / $700 for two or more member                                       $350 for one member / $700 for two or more members
                                                                                                                                                                                                                                                                        $350 for one member / $700 for two or more members
     per person (ages 0 – 18)                      for two or more members                                               (in-network only)                                                                       (in-network only)

     Annual maximum plan
                                                                 $1,000                                                                $1,000                                                                               $1,500                                                                 N/A
     payment limit (ages 19+)

     Class 1
     Exams and X-rays                                 30%                     20%                     10%                    50%                      0%                    50%                 10%                 50%                0%                 50%                     30%                         Not covered

     Cleanings                                        30%                     20%                     10%                    50%                      0%                    50%                 10%                 50%                0%                 50%                     30%                         Not covered

     Periodontal maintenance                          30%                     20%                     10%                    50%                      0%                    50%                 10%                 50%                0%                 50%                     30%                         Not covered

     Sealants                                         30%                     20%                     10%                    50%                      0%                    50%                 10%                 50%                0%                 50%                     30%                         Not covered

     Topical fluoride                                 30%                     20%1                    10%                    50%                     0%1                    50%1                10%                 50%                0%1                50%1                    30%                         Not covered

     Class 2
     Space maintainers                                 70%               Not covered                  50%                    70%                Not covered             Not covered            50%                  70%            Not covered        Not covered                 70%                         Not covered

     Restorative fillings2                             70%                    35%                     50%                    70%                     20%                    50%                50%                  70%               20%                 50%                     70%                         Not covered

     Class 3

     Oral surgery3                                     70%                    50%                     70%                    70%                     50%                    50%                70%                  70%               50%                 50%                     70%                         Not covered

     Endodontics3                                      70%                    50%                     70%                    70%                     50%                    50%                70%                  70%               50%                 50%                     70%                         Not covered

     Periodontics   3
                                                       70%                    50%                     70%                    70%                     50%                    50%                70%                  70%               50%                 50%                     70%                         Not covered

     Restorative crowns   3
                                                       70%                    50%                     70%                    70%                     50%                    50%                70%                  70%               50%                 50%                     70%                         Not covered

     Bridges   3
                                                       70%                    50%                     70%                    70%                     50%                    50%                70%                  70%               50%                 50%                     70%                         Not covered

     Partial and complete dentures3                    70%                    50%                     70%                    70%                     50%                    50%                70%                  70%               50%                 50%                     70%                         Not covered

     Anesthesia3                                       70%                    50%                     70%                    70%                     50%                    50%                70%                  70%               50%                 50%                     70%                         Not covered

     Orthodontia4                                      70%               Not covered                  70%                    70%                Not covered             Not covered            70%                  70%            Not covered        Not covered                 70%                         Not covered

     Features
                                                                                                Delta Dental              All other            Delta Dental              All other         Delta Dental         All other         Delta Dental          All other
     Provider network                             Delta Dental Premier Network                                                                                                                                                                                                      Delta Dental Premier Network
                                                                                                PPO Network               providers            PPO Network               providers         PPO Network          providers         PPO Network           providers

                                                                                                                        Delta Dental                                    Delta Dental                           Delta Dental                           Delta Dental
                                                                                                                          Premier                                         Premier                                Premier                                Premier
                                               Delta Dental Premier Network: No               Delta Dental PPO                               Delta Dental PPO                             Delta Dental PPO                       Delta Dental PPO                                 Delta Dental Premier network: No
     Balance bill                                                                                                       Network: No                                     Network: No                            Network: No                            Network: No
                                                     Nonparticipating: Yes                      Network: No                                    Network: No                                  Network: No                            Network: No                                          Nonparticipating: Yes
                                                                                                                      Nonparticipating:                               Nonparticipating:                      Nonparticipating:                      Nonparticipating:
                                                                                                                            Yes                                             Yes                                    Yes                                    Yes

 1 For ages 19 and above, covered once in a 12-month period if there is a recent history of periodontal surgery or
   high risk of decay because of medial disease or chemotherapy or similar type of treatment.
 2 6-month exclusion period applies for ages 19 and over. The exclusion period may be waived with documentation of 12 continuous months of prior
   dental coverage, with no more than a 90-day break in coverage from the end of the old policy to the effective date of the 2021 Delta Dental Policy.
 3 12-month exclusion period applies for ages 19 and over. The exclusion period may be waived with documentation of 12 continuous months of prior
   dental coverage, with no more than a 90-day break in coverage from the end of the old policy to the effective date of the 2021 Delta Dental Policy.
 4 Only medically necessary orthodontia is covered.

 These benefits and Delta Dental of Alaska policies are subject to change in order to be compliant with state and federal guidelines. This brochure provides
 summaries of various dental plans and is not a contract. If there is any discrepancy between the summaries and the contract, it is the contract that will control.

10                                                                                                                                                                                                                                                                                                                               11
2021 Dental plan benefit table
                                                                                                                                                                     Plan premiums
                                                              Delta Dental Premier® Preventive Alaska Mandated Plan
                                                             Ages 0 – 18, members pay                                  Ages 19+, members pay

     Calendar year costs
     Deductible per person                                                                             $25
                                                                                                                                                                     Calculate what you
     Deductible per family

     Out-of-pocket maximum
     per person
                                                                                                       $75

                                                                                                       N/A
                                                                                                                                                                     pay each month
     Annual maximum plan
                                                                                                      $500
     payment limit

     Class 1                                                                                                                                                         Our plans offer competitive premiums — the amount you pay each month
     Exams and X-rays                                            0% after deductible                                     0% after deductible                         for coverage. If you want great benefits and value, you’re in good hands.
     Cleanings                                                   0% after deductible                                     0% after deductible
                                                                                                                                                                                                                                      cases the new premium is effective the
     Periodontal maintenance                                     0% after deductible                                     0% after deductible                         What affects your premium?                                       first of the month following the special
                                                                                                                                                                     The plan, your age and the ages of your                          enrollment event. Your premium may also
     Sealants                                                    0% after deductible                                     0% after deductible
                                                                                                                                                                     dependents may affect your premium                               change if you remove a family member.
     Topical fluoride                                            0% after deductible                                     0% after deductible1                        amount. If you have more than three
                                                                                                                                                                                                                                      Having a birthday during a plan year
                                                                                                                                                                     dependents under age 21 on the plan, you
                                                                                                                                                                                                                                      won’t affect your current premium.
     Space maintainers (Not covered
                                                                 0% after deductible                                          Not covered                            will only be charged a premium for the first
     for members age 14 and over)                                                                                                                                                                                                     When you renew your plan in January,
                                                                                                                                                                     three. Child dependents ages 21 through 25
                                                                                                                                                                                                                                      your premium will reflect the current
     Class 2                                                                                                                                                         have a premium based on their actual age.
                                                                                                                                                                                                                                      plan amount for your age.
     Oral surgery2                                              90% after deductible                                     90% after deductible
                                                                                                                                                                     How your premium                                                 Yearly premium updates
     Endodontics2                                               90% after deductible                                     90% after deductible                        could change                                                     We adjust premiums for individual
     Periodontics2                                              90% after deductible                                     90% after deductible                        2021 premiums are effective Jan. 1, 2021,                        and family plans each year. You’ll
                                                                                                                                                                     through Dec. 31, 2021. Your premium                              receive a renewal notice prior to the
     Anesthesia2                                                90% after deductible                                     90% after deductible                        could change during the plan year if you                         new plan effective date explaining any
                                                                                                                                                                     add a family member through a special                            changes to your plan and premium.
     Restorative fillings2                                      90% after deductible                                     90% after deductible
                                                                                                                                                                     enrollment. If that happens, in most
     Class 3
     Restorative crowns3                                        90% after deductible                                     90% after deductible

     Bridges3                                                   90% after deductible                                     90% after deductible
                                                                                                                                                                                     2021 Delta                                             2021 Delta      2021 Delta
                                                                                                                                                                                                         2021 Delta          2021 Delta
                                                                                                                                                                        Age            Dental              Dental              Dental     Dental Premier® Dental Premier®
     Partial and complete dentures3                             90% after deductible                                     90% after deductible
                                                                                                                                                                                      Premier®           PPOTM 1000          PPOTM 1500   Healthy Smiles Preventive Alaska
                                                                                                                                                                                                                                               Plan       Mandated Plan
     Orthodontia                                                      Not covered                                             Not covered
                                                                                                                                                                        0-18              $61                  $55              $55              $61                  $30
     Features
                                                                                                                                                                        19-24             $31                  $30              $35        $0 (no benefits)           $30
     Provider network                                                                 Delta Dental Premier Network
                                                                                                                                                                       25-29              $31                  $30              $35        $0 (no benefits)           $30
                                                                                    Delta Dental Premier Network: No
     Balance bill                                                                                                                                                      30-34              $33                  $32              $38        $0 (no benefits)           $30
                                                                                          Nonparticipating: Yes

                                                                                                                                                                       35-39              $36                  $35              $42        $0 (no benefits)           $30
                                                                                                                                                                       40-44              $38                  $36              $43        $0 (no benefits)           $30

1 For ages 19 and above, covered once in a 6-month period if there is a recent history of periodontal surgery or
                                                                                                                                                                       45-49              $39                  $37              $44        $0 (no benefits)           $30
  high risk of decay because of medial disease or chemotherapy or similar type of treatment.
2 6-month exclusion period applies for ages 19 and over. The exclusion period may be waived with documentation of 12 continuous months of prior                        50-54              $42                   $41             $48        $0 (no benefits)           $30
  dental coverage, with no more than a 90-day break in coverage from the end of the old policy to the effective date of the 2021 Delta Dental Policy.
3 12-month exclusion period applies for ages 19 and over. The exclusion period may be waived with documentation of 12 continuous months of prior                       55-59              $47                  $45              $53        $0 (no benefits)           $30
  dental coverage, with no more than a 90-day break in coverage from the end of the old policy to the effective date of the 2021 Delta Dental Policy.
                                                                                                                                                                       60-63              $51                  $49              $58        $0 (no benefits)           $30
These benefits and Delta Dental of Alaska policies are subject to change in order to be compliant with state and federal guidelines. This brochure provides
summaries of various dental plans and is not a contract. If there is any discrepancy between the summaries and the contract, it is the contract that will control.
                                                                                                                                                                         64+              $53                   $51             $61        $0 (no benefits)           $30

12                                                                                                                                                                   Premiums effective Jan. 1, 2021 through Dec. 31, 2021                                                       13
FAQs

     Answers to
     your questions
     What payment                                  How will I make my                              Does it matter                                 Can I switch to a
     methods do you accept?                        first premium payment?                          which dentist I see?                           different plan at any time?
     We accept electronic funds transfer           You’ll receive your first premium invoice       Yes. You’ll save money by seeing an            No. You will only be able to change
     (EFT) from a savings or checking              prior to your effective date, either by mail    in-network provider for your plan:             plans during open enrollment. The open
     account, and ACH (automated clearing          or by email. If you enrolled directly through    • Delta Dental Premier® plan, Delta           enrollment period for 2021 ended on Dec.
     house) payments, checks and money             us, use the payment method you chose               Dental Premier ® Preventive Alaska          15, 2020. However, there is a new open
     orders. Just select the billing and           during enrollment to pay your premium.             Mandated Plan or Delta Dental Premier       enrollment period for 2021 from February
     payment option that is best for you:          If you enrolled through the Marketplace,           Healthy Smiles Plan – You can save          15, 2021 to May 15, 2021. If you experience
      • Paper bill. We’ll send you a paper bill    HealthCare.gov, make your payment using            money by seeing providers in the            a qualifying event, such as getting married
        in the mail every month. You can mail      one of the methods listed in your welcome          Delta Dental Premier ® Network. These       or moving to a new state, you may be
        back your payment in the enclosed          letter. Once your first invoice is ready, you      providers accept the Delta Dental           able to apply for special enrollment
        envelope or make a payment through         can log in to your Member Dashboard                contracted fee, so there will be no         outside of the open enrollment period.
        electronic funds transfer or eBill.        to manage your payment method and                  additional balance billing charge.
      • Electronic funds transfer (EFT). There     set up recurring payments with eBill.
                                                                                                    • Delta Dental PPO   TM
                                                                                                                            plans – For members   Which plans can I
        are three ways to sign up for EFT. You     Future invoices will arrive around the             residing in Anchorage, Fairbanks North      purchase through the
        may complete the online application        tenth of each month and payments are               Star Borough, and the Mat-Su Valley,
        form, the paper application, or contact    due by the first of the following month.           you will save money if you select this      federal Marketplace?
        us and we can help you complete                                                               plan and visit providers in the Delta       You can enroll in our Delta Dental
        the authorization form. EFT takes          Can my employer pay                                Dental PPOTM Network in these areas.        of Alaska plans directly through
        place around the fifth of the month                                                           These are the in-network providers for      DeltaDentalAK.com/shop and
        and typically takes one or two days        for my individual coverage?                        this plan. If you go out-of-network, you    HealthCare.gov. To enroll in a Delta
        to post to your account. Your initial      Individual plans cannot be employer-               can save money by seeing providers in       Dental plan through HealthCare.gov,
        payment may occur on a later date if       sponsored plans but small employers may            the Delta Dental Premier ® Network. In      you must enroll in a medical plan at the
        the enrollment is processed after the      offer a Qualified Small Employer Health            both cases, providers accept the Delta      same time. If you make changes to your
        fifth of the month. Your premium invoice   Reimbursement Arrangement (QSEHRA) or              Dental contracted fee, so there will be     medical plan, you must reselect your dental
        will be paperless, located in the eBill    Excepted Benefits Health Reimbursement             no additional balance billing charge.       plan or you will lose dental coverage.
        section of your Member Dashboard.          Arrangement (EBHRA) and pay for
                                                                                                                                                  Check the plan benefit tables in this
      • eBill, our electronic billing service.     individual plan premiums. Check with your
                                                                                                                                                  brochure for the plan enrollment options.
        You can review your premium invoice        employer if this option is available and how
        and make payments online through           reimbursement is made. Otherwise, you
        your Member Dashboard, your                will be responsible for paying your monthly
        personalized member website.               premiums directly to Delta Dental of Alaska.
        You will be sent a paper bill and can
        go online to select paperless billing.
        You can set up recurring payments
        or initiate a payment each month.
        Visit DeltaDentalAK.com to log in to
        your Member Dashboard. If you don’t
        have an account, you can create one.

14
Glossary

     Healthcare
     lingo explained
     We realize that health plans can be confusing, so
     we’ve made you a cheat sheet of sorts.

     Balance billing                                Marketplace
     Charges for out-of-network care beyond         Also called an Exchange, a health plan       PPO dentist
     what your dental plan allows. Out-of-network   Marketplace is where people can buy          A dentist contracted in the PPO network.
     providers may bill members the difference      health coverage and apply for federal        By enrolling in a PPO plan and choosing
     between the reimbursement amount and           financial assistance. Alaska residents use   a PPO dentist, members’ out-of-pocket
     their billed charges. In-network providers     the federal Marketplace, HealthCare.gov.     expenses will be less than if they choose
     don’t do this for covered services.                                                         a dentist outside of the PPO network. A
                                                    Out-of-pocket costs                          PPO dentist has also agreed to submit
     Coinsurance                                    What members pay in a calendar year          any necessary claims directly to us.
     The percentage members pay for a               for care after their dental plan pays its
     covered dental service after they meet         portion. These expenses may include          Premier dentist
     their deductible, if any. For example,         deductibles, coinsurance for covered         A dentist contracted with Delta Dental who
     they may pay 30 percent of an                  expenses and cost of care after the dental   has agreed that their charges will not exceed
     allowed $200 charge, or $60.                   annual maximum has been exhausted.           their contracted rate with Delta Dental. This
                                                                                                 means members will have lower out-of-
     Deductible                                     Out-of-pocket maximum                        pocket costs when they choose a Premier
     The amount members pay in a calendar year      The most members pay in a calendar year      dentist. A Premier dentist has also agreed to
     for care that requires a deductible before     for covered pediatric dental care services   submit any necessary claims directly to us.
     the dental plan starts paying. Disallowed      before benefits are paid in full up to the
     charges do not apply toward the deductible.    allowable amount. Once members meet          Reimbursement amount
                                                    the out-of-pocket maximum, the plan          Reimbursement amount is the amount
     Dental annual maximum                          covers eligible expenses at 100 percent.     reimbursable under the plan. A non-
                                                    The out-of-pocket maximum includes           contracted provider may bill a member
     The maximum dollar amount a                    deductible and coinsurance. It does not
     dental plan will pay toward the cost                                                        for any amount over and above the
                                                    include disallowed charges or balance        reimbursement amount. This may leave
     of dental care for members ages 19             billing from out-of-network dentists.
     and over within a calendar year.                                                            members with a high out-of-pocket balance.

                                                    Pediatric dental
                                                    A dental plan benefit that covers dental
                                                    care for members under age 19.

16                                                                                                                                               17
Nondiscrimination notice
     Limitations and exclusions for dental plans
                                                                                                                 We follow federal civil rights laws.         ATENCIÓN: Si habla español,                      注意:日本語をご希望の方には、       日本語
                                                                                                                 We do not discriminate based                 hay disponibles servicios de                     サービスを無料で提供しております。
                                                                                                                 on race, color, national origin,             ayuda con el idioma sin costo                    1-877-605-3229(TYY、テレタイプラ
     These are some common limitations and exclusions for our 2021 Delta Dental of Alaska                        age, disability, gender identity,            alguno para usted. Llame al                      イターをご利用の方は711)     までお電話
     individual and family dental plans. For a full list of limitations and exclusions per                       sex or sexual orientation.                   1-877-605-3229 (TTY: 711).                       ください。
     plan or for copies of plan summaries, please call us toll-free at 888-374-8910.
                                                                                                                 We provide free services to people           CHÚ Ý: Nếu bạn nói tiếng Việt, có                અગત્યનું: જો તમે (ભાષાંતર કરેલ ભાષા અહી ં
                                                                                                                 with disabilities so that they can           dịch vụ hổ trợ ngôn ngữ miễn phí                 દર્શાવો) બોલો છો તો તે ભાષામાં તમારે માટે વિના
     Limitations                                          Exclusions                                             communicate with us. These include           cho bạn. Gọi 1-877-605-3229 (TTY:711)            મૂલ્યે સહાય ઉપલબ્ધ છે . 1-877-605-3229
     - Delta Dental Premier® Healthy Smiles               - Anesthetics, analgesics, hypnosis and                sign language interpreters and                                                                (TTY: 711) પર કૉલ કરો
         plan benefits are only available                     medications, including nitrous oxide
                                                              except for IV sedation or general                  other forms of communication.                注意:如果您說中文,可得到免費
         for members under age 19
                                                                                                                                                              語言幫助服務。請致電                                       ໂປດຊາບ: ຖ້້ າທ່່ ານເວົ້�້ າພາສາລາວ,
     -   Delta Dental Premier® Preventive Alaska              anesthesia with surgical procedures
                                                                                                                                                                                                               ການຊ່່ ວຍເຫຼື� ື ອດ້້ ານພາສາແມ່່ ນມີີໃຫ້້
         Mandated Plan includes preventive                -   Charges above the reimbursement amount             If your first language is not English, we    1-877-605-3229(聾啞人專用:711)
                                                                                                                                                                                                               ທ່່ ານໂດຍບໍ່່�ເສັັຍຄ່່ າ. ໂທ
         services, as well as limited benefits            -   Charting (including periodontal, gnathologic)      will give you free interpretation services
                                                                                                                                                              주의: 한국어로 무료 언어 지원                                1-877-605-3229 (TTY: 711)
         for basic and major services                     -   Congenital or developmental
                                                                                                                 and/or materials in other languages.
                                                                                                                                                              서비스를 이용하시려면 다음
     Class 1                                                  malformations for age 19 and over
                                                                                                                 If you need any of the above,                연락처로 연락해주시기 바랍니다.                                УВАГА! Якщо ви говорите
     - Bitewing X-rays once in a 6-month                  -   Cosmetic services
                                                                                                                 call Customer Service at:                    전화 1-877-605-3229 (TTY: 711)                     українською, для вас доступні
         period under age 19 and once in a                -   Duplication and interpretation of diagnostic                                                                                                     безкоштовні консультації рідною
         12-month period age 19 and over                      images or records (exception for under age                                                      PAUNAWA: Kung nagsasalita ka
                                                                                                                 888-217-2365 (TDD/TTY 711)                                                                    мовою. Зателефонуйте
     -   Exam once in a six-month period                      19, only the interpretation of a diagnostic
                                                                                                                                                              ng Tagalog, ang mga serbisyong                   1-877-605-3229 (TTY: 711)
     -   Fluoride is covered once in a
                                                              image by a professional not associated
                                                              with the capture of the image is covered)
                                                                                                                 If you think we did not offer                tulong sa wika, ay walang bayad,
         6-month period under age 19                                                                             these services or discriminated,
     -   Full-mouth or panoramic X-rays
                                                          -   Experimental or investigational procedures
                                                                                                                 you can file a written complaint.
                                                                                                                                                              at magagamit mo. Tumawag sa
                                                                                                                                                              numerong 1-877-605-3229
                                                                                                                                                                                                               ATENȚIE: Dacă vorbiți limba română, vă

         once in a 5-year period                          -   Hospital costs or other fees for
                                                                                                                 Please mail or fax it to:                    (TTY: 711)
                                                                                                                                                                                                               punem la dispoziție serviciul de asis-
                                                                                                                                                                                                               tență lingvistică în mod gratuit. Sunați la
     -   Interim caries arresting medicament
                                                          -
                                                              facility or home care
                                                              Implants (except when dentally
                                                                                                                                                                                                               1-877-605-3229 (TTY 711)
         application is covered twice per tooth per
                                                              necessary for members under age 19)
                                                                                                                 Delta Dental of Oregon and Alaska                 ‫ فهناك خدمات‬،‫ إذا كنت تتحدث العربية‬:‫تنبيه‬
         year. For ages 19 and over, many restorations                                                           Attention: Appeal Unit                             ‫ اتصل برقم‬.‫مساعدة لغوية متاحة لك مجانًا‬    THOV CEEB TOOM: Yog hais tias koj
         are not covered within 3 months of an interim    -   Instructions or training (including plaque
                                                                                                                 601 SW Second Ave.                              )711 :‫ (الهاتف النصي‬1-877-605-3229            hais lus Hmoob, muaj cov kev pab
         caries arresting medicament application              control and oral hygiene or dietary instruction)
                                                                                                                 Portland, OR 97204
     -   Prophylaxis or periodontal maintenance           -   Over-the-counter athletic mouth
                                                                                                                                                              ‫ ارگ آپ اردو‬:�‫د‬‫( وتہج ی‬URDU) �‫وبےتل ہ ي‬
                                                                                                                                                                                                               cuam txhais lus, pub dawb rau koj. Hu
                                                              guards and occlusal guards
                                                                                                                 Fax: 503-412-4003                                                    ‫ن ت‬                      rau 1-877-605-3229 (TTY: 711)
         is covered once in any 6-month period.
                                                                                                                                                              ‫ل تالب اعموہض‬‫وت اسلین ااع� آپ ےک ی‬
         Additional periodontal maintenance is            -   Precision attachments
                                                                                                                 If you need help filing a complaint,         ‫دساب ےہ۔‬ ‫ ی‬‎1-877-605-3229 (TTY:                 ត្រូ�ូវចងចាំំ៖ បើ�ើអ្ននកនិិយាយភាសាខ្មែ�ែរ
         covered for members with periodontal
         disease, up to a total of two additional
                                                          -   Rebuilding or maintaining chewing                  please call Customer Service.                      ‫رپ اکل ی‬
                                                                                                                                                              711)‎�‫رک‬                                            ហើ�ើយត្រូ�ូវការសេ�វាកម្មមជំំនួួយផ្នែ�ែក
                                                              surfaces (misalignment or
         periodontal maintenances per year                    malocclusion) or stabilizing teeth                                                                                                               ភាសាដោ�យឥតគិិតថ្លៃ�ៃ គឺឺមានផ្ដដល់់ជូូន
     -   Sealants limited to unrestored occlusal
                                                          -   Self treatment
                                                                                                                 You can also file a civil rights complaint   ВНИМАНИЕ! Если Вы говорите по-                   លោ�កអ្ននក។ សូូមទូូរស័័ព្ទទទៅ�កាន់់លេ�ខ
         surface of permanent molars once per                                                                    with the U.S. Department of Health and       русски, воспользуйтесь бесплатной
         tooth in a 3-year period under age 19 and        -   Services or supplies available under any city,     Human Services Office for Civil Rights at    языковой поддержкой. Позвоните
                                                                                                                                                                                                               1-877-605-3229 (TTY: 711)
         once in a 5-year period age 19 and over              county, state or federal law, except Medicaid
                                                                                                                 ocrportal.hhs.gov/ocr/portal/lobby.jsf,      по тел. 1-877-605-3229 (текстовый                HUBACHIISA: Yoo afaan Kshtik
     Class 2 and Class 3
                                                          -   Teledentistry, translation or sign language
                                                                                                                 or by mail or phone:                         телефон: 711).                                   kan dubbattan ta’e tajaajiloonni
                                                              services are not covered as a separate benefit
     - Athletic mouth guards are covered once in any      -   Treatment before coverage begins                   U.S. Department of Health                    ATTENTION : si vous êtes locu-
                                                                                                                                                                                                               gargaarsaa isiniif jira
                                                                                                                                                                                                               1-877-605-3229 (TTY:711) tiin
         12-month period for members age 15 and under         or after coverage terminates
                                                                                                                 and Human Services                           teurs francophones, le service
         and once in any 2-year period age 16 and over
                                                          -   Treatment not dentally necessary
                                                                                                                                                                                                               bilbilaa.
     -   Bridges and dentures once in a 5-year
                                                          -   Treatment of any disturbance of the
                                                                                                                 200 Independence Ave. SW, Room 509F
                                                                                                                 HHH Building, Washington, DC 20201
                                                                                                                                                              d’assistance linguistique gratuit
         period under age 19 and once in a                                                                                                                    est disponible. Appelez au                       โปรดทราบ: หากคุุณพููดภาษาไทย คุุณสามารถ
                                                              temporomandibular joint (TMJ)
         7-year period age 19 and over                                                                                                                        1-877-605-3229 (TTY : 711)                       ใช้้บริิการช่่วยเหลืือด้้านภาษาได้้ฟรีี โทร
     -   Crowns and other cast restorations once                                                                 800-368-1019, 800-537-7697 (TDD)                                                              1-877-605-3229 (TTY: 711)
         in a 5-year period under age 19 and once                                                                                                                 ‫ در صورتی که به فارسی صحبت می‬:‫توجه‬
         in a 7-year period age 19 and over                                                                      You can get Office for Civil Rights             ‫ خدمات ترجمه به صورت رایگان برای‬،‫کنید‬         FA’AUTAGIA: Afai e te tautala
     -   IV sedation or general anesthesia only when in                                                          complaint forms at hhs.gov/
                                                                                                                 ocr/office/file/index.html.
                                                                                                                                                                 1-877-605-3229 ‫ با‬.‫شما موجود است‬              i le gagana Samoa, o loo avanoa
         conjunction with a covered surgical procedure                                                                                                                        .‫) تماس بگیرید‬TTY: 711(          fesoasoani tau gagana mo
         performed in a dental office or when necessary                                                                                                                                                         oe e le totogia. Vala’au i le
         due to concurrent medical conditions                                                                    Dave Nesseler-Cass coordinates our           ध्यान दें: यदि आप हिदं ी बोलते हैं, तो           1-877-605-3229 (TTY: 711)
     -   Medically necessary orthodontia covered                                                                 nondiscrimination work:                      आपको भाषाई सहायता बिना कोई पैसा
         only for dependent children under age 19                                                                Dave Nesseler-Cass,                          दिए उपलब्ध है। 1-877-605-3229 पर                 IPANGAG: Nu agsasaoka iti
     -   Occlusal guard (nightguard) covered once per                                                            Chief Compliance Officer                     कॉल करें (TTY: 711)                              Ilocano, sidadaan ti tulong iti
         year at 100 percent between ages 13 and 19                                                              601 SW Second Ave.                                                                            lengguahe para kenka nga awan
         and once every 5 years at 100 percent, up to a                                                          Portland, OR 97204                           Achtung: Falls Sie Deutsch                       bayadna. Umawag iti
         $150 maximum, for members age 19 and over.                                                              855-232-9111                                 sprechen, stehen Ihnen kostenlos                 1-877-605-3229 (TTY: 711)
     -   Periodontal surgical procedures by the                                                                  compliance@modahealth.com                    Sprachassistenzdienste zur Ver-
         same dentist to the same site are covered
                                                                                                                                                              fügung. Rufen sie 1-877-605-3229                 UWAGA: Dla osób mówiących
         once in a 3-year period age 19 and over
                                                                                                                                                              (TTY: 711)                                       po polsku dostępna jest bezpłatna
     -   Scaling and root planing once per
                                                                                                                                                                                                               pomoc językowa. Zadzwoń:
         quadrant in a 2-year period
                                                                                                                                                                                                               1-877-605-3229 (obsługa TTY: 711)

18                                                                                                               Dental plans in Oregon provided by Oregon Dental Service, dba Delta Dental
                                                                                                                 Plan of Oregon. Dental plans in Alaska provided by Delta Dental of Alaska.
Individual & family

                                                                   Small group
                                                                   Large group

Questions? We’re here to help.
Call one of our offices listed below.
TTY users, please call 711.

Anchorage office
510 L Street, Suite 270
Anchorage, AK 99501
907-278-2628 or toll-free at 888-374-8910,
Monday through Friday, 7:30 a.m. to 4 p.m. Alaska time

Portland office (corporate headquarters)
601 SW Second Ave.
Portland, OR 97204-3156
503-243-3948 or toll-free at 800-578-1402
Monday through Friday, 7:30 a.m. to 4 p.m. Alaska time

DeltaDentalAK.com

Dental plans in Alaska provided by Delta Dental of Alaska.

0364 (02/21) SS-1451-AK
You can also read