INFOFOR PARENTS CURRENT AS OF SUMMER 2021 - More information at southern.edu/parents - Southern Adventist University
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INFO FOR PARENTS
A N S W E R S T O F R E Q U E N T LY A S K E D Q U E S T I O N S
CURRENT AS OF SUMMER 2021
More information at southern.edu/parents
Welcome to the
Southern Adventist University family!
As a parent, you probably have as many questions as your
student (if not more) about what to expect. That’s why we’ve
created this information booklet just for you.
Southern remains dedicated to providing a meaningful, life-
changing on-campus experience as safely as possible.
Updates continue to be posted at southern.edu/coronavirus,
including answers to frequently asked questions.
If you have a question that’s not answered in this booklet,
we invite you to get in touch with us. There are many helpful
numbers located at the back. Or if you’re not sure whom to
contact, call 1.800.SOUTHERN so we can connect you with
the person best able to help.
Thanks so much for entrusting us with your student. We hope
you treasure the experience of watching your young person
grow in service to God and humanity.
2 1
QUESTIONS ABOUT
PARENT INVOLVEMENT
Contents How will Southern communicate with me?
Parent Involvement................................................................. 3
Parent Website Parent Newsletter and Emails
Academic Programs and Services........................................... 7 By visiting southern.edu/parents, To help bridge the information gap
you can find online parent orientation between parents and the university,
Student Support.................................................................... 16 sessions along with pertinent information Southern produces a printed parent
regarding student jobs, parking permits, newsletter, Panorama. It offers parents
Spiritual Environment............................................................ 24 campus events, a link to the digital student a glimpse of what life on campus is like
handbook, final exam schedules, where to for students through employee profiles,
Residence Hall Life............................................................... 27 stay when visiting, and more. student life articles, a special question-
On the parent webpage, you’ll find the and-answer column, and more. The
Affordability and Finances..................................................... 30 Parent Portal button. By clicking on this publication is mailed to parents once
link and logging in, you will be able to a semester and supplemented by an
Campus Life......................................................................... 38 view information about your student’s electronic newsletter delivered between
major, class list, GPA, and financial print issues. You can sign up for the
Contact Information.............................................................. 40 statements, as well as contact information e-newsletter at southern.edu/parents.
for his or her enrollment adviser, financial
aid adviser, and residence hall dean. Columns Magazine
This feature is available to all parents Parents will automatically receive issues
who have students listed as dependents of the university magazine, Columns, each
on their tax forms; however, your student fall and spring. You can also view issues
must first send you an electronic invitation online at southern.edu/columns.
to create an online account in order for
you to access the Parent Portal and view University Calendar
information. The dates of Southern events, activities,
If you don’t find what you’re looking and deadlines, among other details, are
for on the parent page, call Records and online at southern.edu/calendar.
Advisement at 423.236.2899.
2 QUESTIONS ABOUT PARENT INVOLVEMENT 3
Where do I send mail and packages? Where can I order flowers or a gift basket?
All addressing on mail and packages to students should include first and last name The Village Market on campus can help you celebrate birthdays or other special
of the recipient as well as the appropriate room number. Please do not send mail or occasions for your student. Say “Get well,” “We are proud of you,” “Hang in there,”
packages until your student is on campus. To avoid redirection and delays, do not or “We love you” with a special balloon or gift basket. Gift baskets can include fruit,
send student mail or packages to P.O. Box 370 or 4881 Taylor Circle as these addresses cookies, nuts, and crackers, among other items. Prices start at $25.
are intended for employees and departments only. Additionally, the Village Market hosts a gift shop and offers potted plants, succulents,
and flowers designed by Grafe Studio. Call 423.236.2300 for more information.
When sending packages through the When sending packages through UPS, A few other local options for flowers and gift baskets include:
U.S. Postal Service (USPS), please use: FedEx, DHL, or other carriers, please use: » Bate’s Raintree Florist (423.892.6112, batesraintreeflorist.net)
» Blluum (423.541.6767, blluum.com)
FOR THATCHER HALL FOR THATCHER HALL
Name of Resident Name of Resident » Chattanooga Flower Market (423.899.2440, chattanoogaflowermarket.com)
Room # Room # » Edible Arrangements (423.622.8884, ediblearrangements.com/stores/
P.O. Box 529 4871 Taylor Circle 4513-brainerd-rd-chattanooga-tn-37411)
Collegedale, TN 37315-0529 Collegedale, TN 37315
» Grafe Studio (423.468.4172, grafestudiofloralartists.com)
» Piece-a-Cake Bakery (423.396.3334, pieceacakecdale.com)
FOR TALGE HALL FOR TALGE HALL » Ruth’s Florist and Gifts (423.238.5994, ruthsfloristandgifts.com)
Name of Resident Name of Resident » Valley Flowers (423.521.1509, valleyflowerstn.com)
Room # Room #
P.O. Box 569 4891 Taylor Circle
Collegedale, TN 37315-0569 Collegedale, TN 37315
FOR THATCHER SOUTH and FOR THATCHER SOUTH and
When should I visit and where can I stay?
FOR SOUTHERN VILLAGE FOR SOUTHERN VILLAGE
Name of Resident Name of Resident Parents are always welcome on campus. Southern hosts Parents Weekend on odd
Room or Apartment # Room or Apartment # years, and this special event is a great time for you to attend class with your student,
P.O. Box 2218 4841 University Drive participate in your student’s weekend activities, and see some of his or her favorite
Collegedale, TN 37315-2218 Collegedale, TN 37315
places on campus. To learn more, log in to the Parent Portal at southern.edu/parents
and click on “Plan a Visit” in the list of topics under the portal and orientation buttons.
If websites don’t recognize the street addresses listed above, some sites will still accept
them if you simply click the submit button a second time or if you add the address to your Campus Accommodations
address book first. Guest rooms are available in Guest Lodging on the south end of campus. Private
For more information, contact Talge Hall at 423.236.2990 or Mail Services at baths, kitchens, and dining areas complement two-bedroom suites, each with free Wi-Fi.
423.236.2335. Information about apartment types and rates can be found at southern.edu/lodging.
Please call 423.236.7000 for booking and reservation availability or feel free to email
guestlodging@southern.edu with any questions.
Hotel Accommodations
If you are planning a trip to the area, these hotels offer a discount to those visiting
Southern and aren’t far from campus:
» Hampton Inn—Ooltewah (423.305.6800)
» Holiday Inn Express—Ooltewah (423.591.8500 or 888.465.4329)
» Springhill Suites—Ooltewah (423.301.5669)
4 QUESTIONS ABOUT PARENT INVOLVEMENT QUESTIONS ABOUT PARENT INVOLVEMENT 5Can I help my student purchase textbooks? QUESTIONS ABOUT
Southern partners with BNC Services (formerly MBS Direct) to provide a customized
online bookstore offering new, used, rental, and e-book options. Textbooks are no longer
ACADEMIC PROGRAMS
sold on campus, except for a few select self-published titles.
Your student may charge books to his or her Southern account (referred to as “using AND SERVICES
a voucher” by BNC) or pay using a credit/debit card or PayPal. The online store also
provides access to a marketplace of third-party sellers, although students cannot charge
these purchases to their accounts. Please note that neither BNC nor the Campus Shop
can control when marketplace orders ship or help with customer service for these How much should my student plan to study?
orders.
Order dates and details are communicated to students via their Southern emails On average, your student needs to study two hours for every one hour in class. When
once they have registered for courses. BNC’s fall online book store opens August 2. making a schedule, your student should pay special attention to the total number of credit
Companies continue to report delays and suspended shipping guarantees due to the hours for which he or she has registered. Each credit hour represents an hour of class
pandemic, so please encourage your student to place his or her order soon. time per week.
Your student’s books will be delivered to the Campus Shop to be picked up upon
arrival on campus, and ID will be required. Please note that if orders placed with BNC
Services are charged to your student’s Southern account, the charges show up on Who can advise my student on courses and
statements as Campus Shop charges. The customer service number for BNC is
800.325.3252. If you need additional help, call the Campus Shop at 423.236.2152.
changes in major?
A summer advising program is in place “List: Advisers,” contact Records and
Steps for Ordering Textbooks and Class Materials from the time fall registration opens in April Advisement at 423.236.2897.
» Register for classes and then wait 24-48 hours for your student’s book list to load
through the first day of class. During this Each semester before registration,
into the system. The list will show materials needed for classes along with any
time, advisers are standing by to assist students are encouraged to schedule
special instructions.
new students. meetings with their advisers to go over
» Go to southern.edu/bookstore and click on the Southern logo.
This support team is available year- class options and discuss the credits and
» Click on the “Let’s Get Started” button.
round to answer both registration and courses needed to graduate on time.
» Enter your student’s ID number, including the leading zero.
general questions and help new students Whenever your student has questions
» When course information appears, read all information and instructions carefully,
set up their Southern accounts. Call about what he or she should be doing
and then make selections.
423.236.3100 or email fye@southern.edu. academically, encourage a visit with the
» To pay using your student’s ID card, you will need the Access Code that was sent to
Find additional details on page 20 of this adviser. Students can make an appoint-
the student’s university email account.
booklet or at southern.edu/fye. ment by emailing, calling, or stopping by
A more detailed list of instructions can be found at saucampusshop.com by clicking When your student enrolls at Southern, the adviser’s office.
he or she is assigned an academic adviser If the adviser is not available within a
on the “Textbooks” tab.
based on the major selected on the reasonable period of time, consult the
All communication regarding your student’s order will be from BNC Services via his or
application. Your student can log in to program director, dean, or chair of the
her university email account, so please encourage your student to check for messages
southern.edu/access, choose the school or department.
regularly.
“Academics” tab and then “Academic A student can request a different adviser
Courses accessed through e-Class (Inclusive Access) will not be billed from BNC
Profile” in the center dropdown. If an by filling out the “Change Adviser” form
Services until after Southern’s drop/add date as listed at southern.edu/calendar.
adviser’s name is not listed under online at southern.edu/records.
NOTE: The Campus Shop is in the process of being renamed the Hub and moving from
Fleming Plaza into the newly completed Bietz Center for Student Life on the campus
promenade. The transition will be complete before the Fall 2021 semester.
6 QUESTIONS ABOUT PARENT INVOLVEMENT QUESTIONS ABOUT ACADEMIC PROGRAMS AND SERVICES 7Are there group study rooms on campus? What important dates should I know?
McKee Library offers eight private study Talge Hall, Thatcher Hall, and Thatcher Here’s a schedule to help you plan for your student’s next few years of college.
rooms and a presentation lab that students South each have multiple study areas.
can reserve online at southern.edu/library Most are open lobbies that are used Academic Year 2021-2022 2022-2023 2023-2024
or in the library using their campus cards. almost exclusively for individual or group New student
August 18-20 August 17-19 August 16-18
orientation
All study rooms have a white board and study—first come, first served.
First semester
some have media capabilities. classes begin
August 23 August 22 August 21
Midterm break October 14-17 October 13-16 October 12-15
Midterm grades
Is extra academic help available for my student?
October 20 October 19 October 18
viewable
Thanksgiving
November 22-28 November 21-27 November 20-26
break
Tutoring Center Language, and issues of clarity and style, Semester exams December 13-16 December 12-15 December 11-14
Located on the third floor of McKee to name a few. For more information, Winter graduation December 16 December 15 December 14
Library, the Tutoring Center offers free visit southern.edu/writingcenter,
Final grades
individual and group tutoring to any email sfordham@southern.edu, or call viewable
December 21 December 20 December 19
Southern student. The center provides 423.236.2384. December 17- December 16- December 15-
Christmas break
January 9 January 8 January 7
tutoring for more than 70 upper and
lower division courses, as well as tutoring Research Coaching Second semester
classes begin
January 10 January 9 January 8
to help students with academic success McKee Library’s reference librarians
MLK Community
skills and ACT preparation. All tutors are offer free research coaching sessions to Service Day
January 17 January 16 January 15
students who have demonstrated mastery assist students in locating, understanding, Midterm grades
March 9 March 8 March 6
in the courses and are recommended by and using high quality research materials. viewable
their departments. For more information, To schedule an appointment, visit Spring break March 11-20 March 10-19 March 8-17
visit southern.edu/tutoring, email southern.edu/library and click
Semester exams May 2-5 May 1-4 April 29-May 2
sfordham@southern.edu, or call “Research Coaching.”
Spring graduation May 8 May 7 May 5
423.236.2578.
Student Support Team Final grades
viewable
May 11 May 10 May 8
Writing Center The Student Support Team offers
The Writing Center, housed on the appropriate resources to all Southern
Summer 2022 2023 2024
main floor of McKee Library, provides students who strive to make the most
free writing support to any member of of their college experience. Key staff Summer begins May 9 May 8 May 6
the Southern community. The center members and graduate students are First session
May 9 May 8 May 6
is staffed by a full-time director and designated to focus on the success of classes begin
experienced undergraduate tutors from each and every enrolled student, with Classes end June 3 June 2 May 31
a variety of academic disciplines. Writing special emphasis on those who may be Second session
June 6 June 5 June 3
tutors are trained to respond to writing at risk for withdrawal from the university. classes begin
assignments from across the university’s Anyone—faculty, staff, deans, advisers, Classes end July 22 July 21 July 26
curriculum and can help writers with students, and parents, among others—can Third session/
SmartStart July 25 July 24 July 29
brainstorming, paragraph development, refer a student for this tailored support by classes begin
organization, grammar, citation, academic calling Retention Services at 423.236.2838 Classes end August 18 August 17 August 22
writing conventions, English as a Second or emailing sst@southern.edu.
Summer ends August 18 August 17 August 22
8 QUESTIONS ABOUT ACADEMIC PROGRAMS AND SERVICES QUESTIONS ABOUT ACADEMIC PROGRAMS AND SERVICES 9What is the final exam schedule? Can my student study abroad?
You are encouraged to check the exam schedule on the university website—
Adventist Colleges Abroad Summer
southern.edu/examschedule—before making plans or booking airline tickets for your » Chinese: Taiwan Adventist College
While enrolled at Southern, students can
student to return home for Christmas or summer break to avoid overlapping a vacation (Yuchi Township, Taiwan)
study around the world through Adventist
and a test. » French: Campus Adventiste
Colleges Abroad (ACA). If your student is
For more information about exam schedules, call Records and Advisement at du Saléve (Collonges-sous-
interested in the ACA program and wants
423.236.2899. Saléve, France)
to discuss yearlong and summer program
options and course requirements, he or » German: Seminar Schloss
she should make an appointment with Bogenhofen (bei Braunau
the Modern Languages Department by am Inn, Austria)
calling 423.236.2221 or emailing » Hebrew: Jerusalem Study Center
aroyo@southern.edu. Students are (Jerusalem, Israel)
strongly encouraged to study abroad » Italian: Istituto Avventista Villa
during their sophomore year of college. Aurora (Florence, Italy)
Expenses for a student’s year abroad » Spanish: Escuela Superior
are processed through Southern’s Student de Español (Sagunto, Spain)
Finance office. For financial information
and other specifics about ACA schools,
visit acastudyabroad.com. Students are Study Tours Abroad
responsible for all expenses not included Some departments on campus offer
in the ACA package price, such as airfare three- to six-week-long study tours during
and visa processing fees. the summer. Not every tour occurs each
year; most are biennial.
Academic Year Common tours include but are not
» Arabic: Middle East University limited to:
(Beirut, Lebanon) » Africa Study Tour
» English: Newbold College* (School of Business)
(Binfield, United Kingdom) » Archaeology Excavation Tour
» French: Campus Adventiste (School of Religion)
du Saléve (Collonges-sous- » China Study Tour
Saléve, France) (School of Business)
» German: Seminar Schloss » Europe Study Tours
Bogenhofen (bei Braunau (History and Political Studies
am Inn, Austria) and Theologische Department or School of Social Work)
Hochschule Friedensau
(Sachsen-Anhalt, Germany)
» Italian: Istituto Avventista *Students interested in Newbold College
Villa Aurora (Florence, Italy) should contact Southern’s School of
Business (423.236.2527), the English
» Spanish: Escuela Superior
Department (423.236.2381), or the
de Español (Sagunto, Spain) and History and Political Studies Department
Universidad Adventista del Plata (423.236.2319).
(Entre Rios, Argentina)
10 QUESTIONS ABOUT ACADEMIC PROGRAMS AND SERVICES QUESTIONS ABOUT ACADEMIC PROGRAMS AND SERVICES 11How can I view grades? What are the options for student worships,
Even though parents of college students account in order for you to be able to view
convocations, and vespers?
aren’t sent report cards the same way that grades online.
they are for elementary or high school If your student is a legal dependent, you Spiritual growth is dependent on both personal and corporate worship. While
students, you can still be in the loop. have the right to view grades whether or all students are encouraged to cultivate their own devotional lives, they also need
During registration, students are given not he or she grants permission. Fax proof opportunities to come together for spiritual fellowship.
the option of allowing parents to view of student dependency (such as a tax Additionally, Southern encourages student participation in cultural and educational
their grades and other information. If return) to Records and Advisement at programming outside the classroom to ensure a well-rounded experience. The
your student neglected to do this during 423.236.1899 as an alternate way to university’s Spiritual and Cultural Enrichment Program fills these needs through a credit
registration, he or she can update receive your student’s grades. system (see detailed requirements on next two pages).
privacy settings at any time by going to Once you have authorization to view, You can read further details about Southern’s spiritual environment and programs not
southern.edu/grantaccess. Your student visit southern.edu/parent and select the found in this section beginning on page 24.
must send you an invitation to create an Parent Portal login to begin.
Following are some of the scheduled Students also can earn enrichment
worship options that students can credits by attending convocations, the
choose to attend throughout each week Performing Arts Series, and more.
to earn enrichment credit:
Convocations
Morning Meditation Schedule Convocation is held each Thursday
Monday through Friday: 7:30 a.m. at 11 a.m. Although many convocations
(Talge Hall Chapel, co-ed) have spiritual content, others celebrate
and honor academic achievement with
Evening Chapel Schedule programs that enrich the classroom
Sunday: 9:30 p.m. experience.
(hall worships in Talge) In addition to regularly scheduled
Sunday: 10 p.m. convocations, evening convocations are
(hall worships in Thatcher/ offered throughout the year.
Thatcher South)
Tuesday: 8 p.m. Performing Arts Series
(Thatcher Hall Chapel, co-ed) Southern’s Performing Arts Series brings
Saturday: Evensong, time varies musical and cultural performers from
(Collegedale Church) around the world to campus.
Friday Night Vespers Details about convocations and
Vespers begins at 7:30 p.m. in the performing arts will be available soon online
Collegedale Church of Seventh-day at southern.edu/studentdevelopment.
Adventists. You can watch live online at Additionally, performances by the
southern.edu/vespers. university’s own musical groups are listed
at southern.edu/musicevents.
12 QUESTIONS ABOUT ACADEMIC PROGRAMS AND SERVICES QUESTIONS ABOUT ACADEMIC PROGRAMS AND SERVICES 13Requirements » 1 Credit: morning meditations, Detailed below are the number of total Reductions
Both residential and community evening worships, Evensong, and enrichment credits per semester that each Reductions are rare and only for
students are required to attend a set convocations sponsored by official class standing is required to earn: exceptional situations, such as:
number of events during each semester as student organizations, classes, or » Commuter students with no Thursday
determined by class standing. Part-time academic departments or schools. Residential Students classes
students (those taking 6-11 credit hours) » 2 Credits: LifeGroups, vespers, Freshmen = 60 credits (15 cultural) » Nursing students with clinicals during
must still follow the applicable residence week of prayer meetings, Thursday Sophomores = 55 credits (14 cultural) the Convocation hour
hall or community requirements for their convocations, and Performing Arts Juniors = 50 credits (13 cultural) » Nurses with regular shifts on Thursday
class standing. Series programs. Seniors = 45 credits (11 cultural) mornings or Friday evenings
Exempt students include married Additionally, credits can be earned by Graduating seniors (bachelor’s) = » Students with campus positions that
students, students with children, attending a large number of other events 20 credits (5 cultural) for semester cannot close during Convocation or
veterans, students age 23 or older at that are not listed here. Posters and in which graduation occurs Vespers, such as Food Services staff
start of semester, students who have announcements of these events across and department desk jobs that require
already earned 124 hours, and students campus inform students if attendance can Community Students full-time staffing.
completing student teaching, as well as earn credits. Freshmen = 40 credits (10 cultural) If one or more reductions apply to
consortium and 100%-online students. Students are required to earn at least Sophomores = 36 credits (9 cultural) a student’s situation, he or she should
25% of their credits from programming Juniors = 32 credits (8 cultural) complete the petition form at
Enrichment Credits with primarily a cultural emphasis. Seniors = 30 credits (8 cultural) southern.edu/convoreduction.
Students earn enrichment credits in the Students can easily track how many Graduating seniors (bachelor’s) =
following increments: total requirements have been completed 20 credits (5 cultural) for semester If you have questions or need more
and the percentage of each type by in which graduation occurs information, contact Student Development
logging into their Southern accounts, at 423.236.2814 or visit southern.edu/
clicking “Residence Life” in the Bookmarks Penalties studentdevelopment.
section and then “Worship.” Missed requirements are assessed at
the end of each semester as follows:
» Fewer than 10 credits missed
First offense = probation
Second = probation
$5 fee per missed credit
Third = probation
meet with vice president
$5 fee per missed credit
Fourth = semester suspension
» 10 or more credits missed
First offense = probation
$5 fee per missed credit
Second = probation
meet with vice president
$5 fee per missed credit
Third = semester suspension
14 QUESTIONS ABOUT ACADEMIC PROGRAMS AND SERVICES QUESTIONS ABOUT ACADEMIC PROGRAMS AND SERVICES 15QUESTIONS ABOUT Is my student required to purchase an
STUDENT SUPPORT insurance plan offered through the university?
The university requires all students session) or living in university housing are
to have adequate accident and health automatically enrolled in the healthcare
What happens if my student gets sick? insurance that complies with the plan offered through the university
Affordable Care Act, covering both if adequate insurance has not been
inpatient and outpatient services. Each indicated. Students will continue to be
The University Health Center provides available in the women’s residence hall
student’s insurance plan should be valid enrolled each successive semester unless
medical services for primary and acute/ for students with medical questions or
in Tennessee for emergency and non- a waiver is completed. Students who have
subacute conditions, illnesses, and concerns. The deans in all residence
emergency care. The same coverage is signed a waiver form and later decide to
injuries, as well as makes referrals to area halls are prepared to refer students with
encouraged for spouses and dependents enroll in the insurance plan may do so, but
healthcare providers and hospitals for medical emergencies to local outpatient
of students. the premium is not prorated. A refund of
students and employees. clinics as well as hospitals in Chattanooga.
All students must submit the Health the premium is allowed only upon entry
Under the supervision of a physician Charges incurred at the University
Insurance Enrollment and Verification into the military services.
(who is available to see students at pre- Health Center are applied to the student’s
form prior to the start of each semester. For more information about the
arranged times), nurse practitioners and account. For students enrolled in United
This form is located within the Enrollment healthcare plan offered by United
registered nurses work regular office hours, Healthcare Student Resources through
Checklist in the MyAccess student portal. Healthcare Student Resources, log in at
which are normally 8 a.m. to 12 p.m. and Southern, claims are submitted. For
Students taking 6 or more credit hours uhcsr.com/southern.
1-4 p.m. Monday through Thursday and students using private insurance, walk-out
(3 or more credit hours during any summer
8 a.m. to 12 p.m. on Friday. statements can be provided.
Whenever possible, visitors should make Students who enroll at Southern
an appointment.
In addition to testing for COVID-19
before they turn 18 must have a medical
consent form on file at the University What if my student is injured on campus?
as needed, the University Health Center Health Center signed by a parent or
handles quarantine and isolation (for more Injury Only insurance is included The limit for this plan is $2,500 per
guardian.
details, visit southern.edu/coronavirus). in the school general fees for each occurrence and will cover eligible medical
Medical information is strictly
Other available services include: respective semester and is afforded to expenses. For policy information, such
confidential and may be released only with
» acute care students taking 6 or more credit hours. as benefits, exclusions, terms and limits,
the written permission of the student.
» minor illnesses and injuries This coverage is for students who are and to access the insurance ID card, visit
Medical records are not accessible to
» immunizations accidentally injured on campus or uhcsr.com/southern.
anyone other than professional staff at the
» physicals and gynecological exams during a school-sponsored trip.
University Health Center.
» lab tests Students are welcome and encouraged,
The health center retains medical
» worker’s compensation but not required, to be seen at the
records for 10 years after a student has left
» screening and treatment for University Health Center for injuries.
the university, and immunization records
depression and anxiety For any life-threatening injuries,
are kept indefinitely. To request copies of
» allergy injections students should go to a local
medical and immunization records, please
emergency room and advise medical
submit a Medical Information Release
facilities to bill the Injury Only policy
Authorization form, which is available at
as primary insurance.
southern.edu/universityhealthforms or
by calling 423.263.2713.
Additionally, a registered nurse is
16 QUESTIONS ABOUT STUDENT SUPPORT QUESTIONS ABOUT STUDENT SUPPORT 17What if my student is depressed How will Southern protect my student
or needs counseling? on campus?
As part of Southern’s commitment to » emergency medical assistance
College is a time of transition, and Because these conditions often go
taking care of students, Campus Safety » training in fire safety, personal safety,
with the new demands your student is undiagnosed or are misunderstood,
is on patrol 24 hours a day, seven days a and self-defense
facing, he or she may need some extra Southern participates in National
week, and is always available to students, » on-campus safety escorts after dark
help coping. Counseling Services provides Depression Screening Day, which takes
faculty, and staff at 423.236.2100. » emergency preparedness safety and
a variety of services at no additional cost, place at university campuses across the
Visit southern.edu/campussafety to security checks
designed to help when situations arise that country each fall. If you are concerned
find safety information, policy statements, » incident response, investigation, and
might interfere with the college experience. about your student’s mental well-being,
and Clery Act crime statistics in the Annual reporting
Individual and group counseling this is a good time to suggest he or she
Security and Fire Safety Report. » lost and found
services offer opportunities to increase participate in the nonthreatening and
Other services offered to the campus » safety equipment inspection
knowledge in areas such as: relationships, confidential assessment.
community by Campus Safety include: » crosswalk safety control
conflict resolution, career interests and For more information about services
» on-campus accident response » emergency access requests
abilities, stress and time management, provided through Counseling Services or
» security alarm monitoring and » assistance for motorists who need
test anxiety, learning differences, personal to make an appointment with a counselor,
response a jump-start, air in their tires, or
crisis, depression, selecting a major, value visit southern.edu/counseling or call
» severe weather monitoring emergency gas
exploration, substance abuse, self-esteem, 423.236.2782.
loss and grief, spiritual concerns, family
issues, social concerns, adjustment
to college, and referrals for additional
Psychiatrist Appointments How is sexual misconduct addressed?
Additionally, a psychiatrist is available
services.
at the University Health Center for a Under Title IX, any Southern student, also includes the process of investigation
A staff of professionally trained
fee. Students may be referred to the employee, or third party participating in any and adjudication of alleged misconduct;
counselors is available to provide students
psychiatrist either by their counselor or university program or activity who wishes the rights of the complainants and the
with short-term counseling in a supportive,
by a provider at the health center and to report a complaint of sexual misconduct respondents; and a list of sanctions from
caring, and confidential environment.
should call 423.236.2713 to make an against a Southern student or employee which the Student Sexual Misconduct
Students may make an appointment
appointment. may do so at any time. The procedures Review Panel may choose should a
with a counselor in Counseling Services
for reporting a complaint are found in person be found guilty of misconduct. Visit
to take an assessment to determine if
the unabridged version of Southern’s southern.edu/sexualmisconductpolicy
depression or other mental health issues
Sexual Misconduct policy. The policy to view additional policy details.
are present.
NOTE: If you have an urgent concern about your student’s state of mental health, please How will my student be notified in the event of a
contact one of the residence hall deans immediately (see page 41 at the back of this campus emergency?
book for names and contact numbers).
Southern has an emergency notification Other ways students may be notified
system that students may sign up for at include email, outdoor sirens, and indoor
southern.edu/notify to receive text and/ voice alarms in most buildings. Students
or voicemail notification in the event of a are encouraged to listen to the voice
campus-wide emergency. Phone numbers alarms, which announce fire, tornado,
are used for these situations only and are lockdown, or other emergencies along
not shared. with instructions to follow for the situation.
18 QUESTIONS ABOUT STUDENT SUPPORT QUESTIONS ABOUT STUDENT SUPPORT 19How will Southern help my student make the Can my student get career counseling?
transition from high school to college?
Career Services offers career counseling Students seeking to learn about possible
First Year Experience meet various faculty members while as well as assistance with résumés, cover career paths can schedule an appointment
The freshman year can be exhilarating getting to know their peers as well. letters, and interviewing skills. Career for career counseling by calling
as well as challenging. Southern’s First By the time students head to their counseling helps students discuss their 423.236.2078 or visiting Career Services
Year Experience (FYE) program is designed first class, they’re already feeling more expectations for college and beyond on the third floor of Lynn Wood Hall. For
to help new students be successful and comfortable on campus. while exploring the realities of the working students who are currently enrolled, there
productive while exploring academic and » Southern Connections (NOND101) world. Students are offered a private and are no fees for these services.
career goals. The components of the is a required, one-credit class during comfortable environment for discussions. Students also can learn more about
program are detailed below: a student’s first semester on campus. A career counselor can help determine career options at southern.edu/careers.
» Advising Support often begins The class is designed to give first- what assessments and activities will best Online resources include tips for writing a
remotely, sometimes months before year students the best tools for help students identify their strengths, résumé and a cover letter as well as links
an enrolled student arrives on their college journey. Students are interests, and values. Many tools are to the What Can I Do With This Major?
campus. Knowledgeable and friendly empowered to be active, responsible available for this process, and career website and PathwayU, an online career
advisers are available year-round to learners who can cope with academic counseling helps ensure accurate counseling companion to guide users
assist students who are deciding demands while developing strong interpretation of the assessment results. toward discovering purpose and meaning.
what classes to take. These front- relationships with peers, faculty, and
line support members also connect staff. Participants discuss and research
students with academic advisers in topics of interest in a core subject What if my student has a disability or a
their chosen areas of study to answer
questions about degree requirements
area. Seminar participation facilitates
social adaptation to the university learning difference?
and other specifics related to their environment and connections with
major. Call 423.236.3100 or email your professors within the student’s major. Students with documented or the unique needs of university students on
questions to fye@southern.edu. Best of all, students are reminded to suspected disabilities should contact the autism spectrum disorder or students
» Parent Orientation sessions are rely on God for strength and guidance Disability Support Services (DSS) as soon facing challenges from other forms of
offered virtually in July and August with throughout their learning experience. as possible. Students are responsible to learning disabilities.
one-hour recorded segments housed » Student Mentors are assigned to self-identify and to provide DSS with Once a student turns 18, he or she is
at southern.edu/parents. Learn all new students so students have a documentation of their disability. protected by the Family Education Rights
about academic and support services, person they can turn to throughout DSS offers testing to determine or rule and Privacy Act. This means that DSS staff
residence life, student activities, the the year for advice and direction. out disorders. Accommodations are cannot talk to parents about their child’s
enrichment program, health and safety, These positive peer role models are individualized and flexible, based upon a confidential information without written
finances, student employment, and established, successful students who student’s request, the nature of the consent from the student. Students have
spiritual fellowships and ministries on build community with their groups disability, and the academic environment. a right to refuse to request or use services.
campus. through one-on-one visits, monthly Accommodations are determined through DSS records do not become part of a
» New Student Orientation is worships with the entire group, and a review of documentation and student’s academic record.
required for all freshmen and transfer social activities. Mentors also attend recommendation of the DSS Committee. For more information, call DSS at
students. Before classes begin, this the Southern Connections class with For students needing added assistance, 423.236.2544, email dss@southern.edu,
is an opportunity for students to their mentees. DSS has developed a fee-based program, or visit southern.edu/disabilitysupport.
receive an introduction to university For additional details about the FYE known as the Transition and Support
life and to experience the social, program, visit southern.edu/fye or Program (TSP). This program helps meet
spiritual, and academic programs contact the program coordinator at
that Southern offers. New students 423.236.2575 or renitak@southern.edu.
20 QUESTIONS ABOUT STUDENT SUPPORT QUESTIONS ABOUT STUDENT SUPPORT 21What technical support does Southern offer How can students get rides to the airport
to students? and elsewhere?
Students experiencing computer Internet Filters During breaks, Southern offers Students needing local transportation
problems can call the Information Southern’s policy is to block access to
Technology (IT) Help Desk. IT provides students free local transportation to to scheduled medical appointments
internet sites with content pertaining to
technical assistance for student and from Chattanooga Airport, the local (such as dentist, eye doctor, etc.) or the
criminal skills, drugs, obscenity, gambling,
computers for most support issues free of Greyhound Bus station, and Groome Social Security office should complete the
hate speech, and sexual misconduct.
charge. However, students are charged Transportation. Special Request form online under Student
However, if a professor or student feels
a reasonable fee for time-intensive These rides are coordinated Transport. Requests must be made at least
that a site has been unnecessarily blocked,
procedures, such as installing an operating through Transportation Services. Your 24 hours in advance and are approved
he or she may request that the URL be
system. Typically if a computer is dropped student can sign up at southern.edu/ based on availability. Services are offered
unblocked by visiting southern.edu/IT.
off in the morning, it should be available for studenttransport by choosing one of Monday through Thursday from 8 a.m. to
the scheduled dates and times that 5 p.m. Please note: Southern is unable to
pickup before 5 p.m. the same day. Computer Labs coordinates best with his or her travel transport students to work, internships, or
Because not all students come to
Computer Software plans. (Multiple stops could be made, job shadowing appointments.
college with personal computers,
Microsoft Office 365 (for Windows and so students should plan for travel time When students have other local
Southern has 250 computers available
Mac) and Windows products are available of at least 45 minutes to reach their transportation needs, they may call East
in labs across campus. The library alone
to students free of charge as part of destinations.) Reservations are required, Ridge Cab Company at 423.629.7304.
provides 50 computers for general student
Southern’s campus license agreement and arrangements should be made at Other options are available through the
use and offers students a chance to
with Microsoft. Current students taking at least 48 hours in advance or by 11 a.m. Uber and Lyft mobile apps.
borrow a laptop or tablet from the
least one class at Southern are eligible to on Friday for Sunday transports.
circulation desk for in-library use.
download Microsoft Office 365 at For shuttle service to and from the
Atlanta or Nashville airports, students
portal.office.com, while Windows Cell Phone Coverage should contact Groome Transportation
products can be downloaded at Cell phone coverage is adequate in
southern.onthehub.com. directly by calling 423.954.1400.
most areas on campus. Additionally, in
order to boost the signal in the residence
Bandwidth halls, Southern has installed repeaters for
To make sure that everyone is able Sprint and Verizon. Alternatively, because
to have equal access to the internet, of robust Wi-Fi coverage, students can use
Southern regulates its network data their smart phones’ Wi-Fi calling feature.
transfer. High consumers of internet
bandwidth will occasionally be slowed For more information or to contact the
down in order for the campus to maintain IT support team, call 423.236.2712.
a certain level of performance and quality
of service. Southern also detects the
various types of internet traffic and gives
priority to academic usage.
22 QUESTIONS ABOUT STUDENT SUPPORT QUESTIONS ABOUT STUDENT SUPPORT 23QUESTIONS ABOUT
SPIRITUAL ENVIRONMENT Belong in a Faith Community
» Residence Hall Student Chaplains
Connect is a contemporary, multi-
generational worship service held in
are assigned to Thatcher and Talge halls the auditorium of the Collegedale
to visit residents and support the initiatives Academy elementary school at 9 a.m.
How does Southern create an environment of the deans, including weekly worships Renewal is the 11:45 a.m. sanctuary
that supports spiritual growth? (see page 13 for more details).
» LifeGroups are student-led small
worship service, planned and led by
students. Watch it online at
groups where students are encouraged southern.edu/streaming.
Spiritual activities make Southern’s Find Identity and Value in Jesus to join others to experience belonging More than two dozen Adventist
campus special. The university desires that
» Vespers is held every Friday night at through spiritual community. Students can churches in the surrounding communities
students take advantage of opportunities
7:30 p.m. on campus where speakers choose from five different kinds of groups: provide students with a wide variety of
to mature their faith in Christ. Here’s a
powerfully share the Gospel each week activity-based, Bible study, book-based, choices on Sabbath mornings. Languages
look at some of the components that help
with student-led music and prayer. support groups, and topical groups. All and worship styles vary. One example is
make your student’s college experience a
To view live streaming, visit aim to inspire students to behold God SuCasa, the Collegedale Spanish American
time of spiritual growth.
southern.edu/vespers. personally and intimately. Any student Church on Southern’s campus, which hosts
The Office of Ministry and Missions
» Afterglow is held every Friday at interested in joining or leading a LifeGroup weekly services that are also streamed live
oversees the spiritual life of the campus,
8:30 p.m. after the vespers service, can visit southern.edu/lifegroups. at sucasachurch.org.
and our mission is to ignite every student
providing space for students to build » The Office of Ministry and Missions is
to be a missional leader by providing an
exceptional spiritual environment that
meaningful friendships, ask questions, also partnering with student-focused Embrace A Vocational Calling
share testimonies, and engage in music. Adventist churches and facilitating We empower students by identifying their
empowers each to:
» Fall Week of Prayer provides a connection between the local faith unique talents and gifts to further God’s
» find identity and value in Jesus calling in their lives. At Southern, students
students the opportunity to hear from community and our students during
» belong to Jesus can take advantage of distinct resources
guest speakers to deepen their personal, their time at Southern and beyond.
» embrace a vocational calling made available to them, including:
growing relationship with Jesus Christ. We desire our students to experience a
» go where He leads
» Student Week of Prayer is held vibrant faith through intergenerational faith » PathwayU, a program offered by
We serve students in a variety of ways every spring semester and serves as an communities and meaningful relationships. Career Services that guides students
through the vice president for Spiritual Life, opportunity for students to share with Collegedale Church of Seventh-day toward discovering purpose and
associate chaplain, assistant chaplain, the campus community how God has Adventists offers four Sabbath services meaning while exploring majors and
director for Student Missions, and director changed their lives. on the university’s campus. Times occupations that align with their
for Humanitarian Engagement. Together » Any student can apply to be part of and locations may change due to the interests, personality, values, and
with employees and departments across the team of student leaders who minister pandemic; details listed here represent workplace preferences (see page 21
the campus, we provide opportunities for to the student body through a variety of normal circumstances: for more information).
every student to grow closer to Jesus. spiritual initiatives, LifeGroups, and media Adoration is a traditional worship » CliftonStrengths, coordinated
Located in the newly opened Bietz ministries. Students may apply for open service held in the main sanctuary through Southern’s Center for Teaching
Center for Student Life on the campus positions upon returning to campus after at 9 a.m. You can view it online at Excellence and Biblical Foundations of
promenade, we are committed to Christmas break by visiting southern.edu/streaming. Faith and Learning, helps students to
journeying alongside our students. southern.edu/chaplain. Merge is a gospel-centered worship assess and develop their greatest God-
Feel free to call us at 423.236.2787, service, planned and led by students, given talents. For additional details,
» Individual spiritual counseling, Bible
email chaplain@southern.edu, or visit that meets at 11:45 a.m. in Lynn Wood email cte@southern.edu or phone
studies, preparation for baptism, prayer,
southern.edu/chaplain. Chapel. 423.236.2085.
and premarital counseling are also
available for all students.
24 QUESTIONS ABOUT SPIRITUAL ENVIRONMENT QUESTIONS ABOUT SPIRITUAL ENVIRONMENT 25Go Wherever God Leads » Humanitarian Engagement QUESTIONS ABOUT
RESIDENCE HALL LIFE
Service changes people. Whether you There are a variety of weekly
spend a few hours at a nursing home in opportunities for students to serve
Chattanooga or teach Buddhist kids for people in Southern’s local community.
10 months in Thailand, life gets better when Student-led ministries seek to follow
you minister to humanity as the hands and Christ’s method of meeting people’s
feet of Jesus. needs, nurturing friendships, and What are the residence hall policies?
Southern encourages students to live inviting them to experience the joy of
a countercultural faith through serving a personal relationship with Jesus. Southern is a residential university, and Curfew
others. There are exciting opportunities Some ministries and partnerships single students under the age of 23 (who Curfew in the residence halls is 11 p.m.,
for students in all areas of study to serve include: Homeless Ministry, Feed My are enrolled for more than three credit Sunday through Friday, and 12 a.m. on
locally, domestically, and internationally for Sheep Food Pantry, Caring for the hours and do not live with parents or legal Saturday, with grace periods (see page
a day, a week, or a year. Sick and Shut-ins, Refugee Support, guardians) must live in the residence halls. 29). After those hours, the residence halls
and ministering to vulnerable women Research confirms that students who remain closed until 6 a.m. All outside
» Soul-winning And Leadership Training
and children. Find more information at reside on campus perform significantly doors are locked during closed hours.
Southern’s SALT program, offered
southern.edu/serve. better, with higher GPAs and graduation Night check is conducted at closing time
through a partnership with It Is Written,
Students also have the opportunity to rates, enhanced social lives, and enriched each evening. Students should have all
provides students with hands-on
create, co-lead, and participate in short- spiritual journeys. off-campus business concluded and cars
experience giving Bible studies and
term mission trips globally. These Vision Students living in campus housing, parked prior to night check. It is each
sharing their faith with others. Classes
Trips intentionally provide students including residence halls and apartments, student’s responsibility to get on check.
are taken as a semester-long program
with a vision for how to integrate a are strongly encouraged to purchase If students can’t be in their residence
(with academic credit available).
commitment to missions in their future property insurance. This type of insurance hall by closing time due to work, they
For more information, visit
careers. The trips are typically during covers student’s personal property— must submit a petition form to the dean
southern.edu/salt.
Spring Break and early in the summer electronics, clothing, textbooks, and in charge of night check. Only with an
» Evangelist Resource Center
months. Find more information at furniture, among other items—in the event approved petition are students exempt
The ERC provides opportunities for
southern.edu/vision. of accidental damage or other unforseen from night check violations.
students to be involved in community
» Student Missions emergencies. For more information about Once in the residence halls for curfew,
service activities and preaching the
Since this program began in 1967, property insurance, contact a residence students must receive a dean’s permission
gospel, regardless of academic major.
nearly 3,000 students have followed hall dean. if they need to leave before 6 a.m. This
The ERC typically coordinates domestic
God’s calling and served around the Moving into residence halls was by permission must be obtained before the
and international mission trips during
world. The Student Missions team appointment-only last year, due to the dean leaves for the night. Sign-outs are an
March and May, including travel and
is eager to assist students through pandemic. We are continuing this practice exception, not a rule.
lodging arrangements. The team also
the application, fundraising, and after learning how the appointment
assists with mentoring, training, and
training processes. While students are method eliminated long waiting lines.
fundraising for these trips. For more
serving in the field, they can expect Students who plan to return to campus
information, visit southern.edu/erc.
to be supported through regular for second semester will not need to
communications and care packages. empty their rooms before leaving campus
A special task force is responsible for Christmas break.
for reviewing and monitoring specific
opportunities for service as we continue
to navigate the pandemic. For more
information, visit southern.edu/
studentmissions.
26 QUESTIONS ABOUT SPIRITUAL ENVIRONMENT QUESTIONS ABOUT RESIDENCE HALL LIFE 27Minor Curfew Violations Overnight Leaves Night Check Summary
Coming in after the grace period has Any time students leave campus
Student Day Curfew Grace Minor Major
expired, but within an hour of curfew, is overnight (even for a university-sponsored
Under 21
considered a minor violation of the night trip), an overnight leave is required. and non-GPA Sunday-Friday 11 p.m. 11:15 p.m.
11:16 p.m.-
12:01 to 6 a.m.
12 a.m.
check policy. Students are allowed five Overnight leaves are now available to privilege
minor violations without consequences. students online through residencelife. 21 and over or
Other night check irregularities, such southern.edu. Requests must be non-freshman Sunday-
12 a.m. 1 a.m. 1:01-2 a.m. 2:01 to 6 a.m.
with 3.25+ Thursday
as an illegible sign-in, may be considered approved before students leave campus. GPA
minor violations as well. A dean will inform Parental approval may be required for any Four-year
students of these situations. leave. Residents are expected to remain off graduating
Sunday-
seniors 1 a.m. none 1:01-2 a.m. 2:01 to 6 a.m.
campus at all times during the dates listed Thursday
(94+ hours)
Major Curfew Violations on the leave request. Violation of this policy and 23+
Major violations include: will result in the cancellation of the leave. All residents
11:16 p.m.-
(except seniors Friday 11 p.m. 11:15 p.m. 12:01 to 6 a.m.
» coming in more than an hour late If a leave must be canceled or the resident and 23+)
12 a.m.
» being unaccounted for at night check returns early from a leave, a dean should
Seniors
» signing out of the residence hall be informed and the resident should be in (94+ hours) Friday 11 p.m. 12 a.m. 12:01-1 a.m. 1:01 to 6 a.m.
without permission the residence hall by curfew. and 23+
» six minor violations
All residents Saturday 12 a.m. 1 a.m. 1:01-2 a.m. 2:01 to 6 a.m.
Major violations will result in the student Standards of Behavior
being placed on restriction for one month Students are expected to maintain a NOTE: Students under 18 have even more specific regulations as minors. Contact a
and could result in a fine. If the student Christian lifestyle that fosters maximum residence hall dean for more information.
receives any additional major violations spiritual, mental, physical, and social
during the same semester, he or she will growth. Encouraged choices include:
be placed on probation for one month. » engaging in prayer, Bible study, and Do the residence halls have storage rooms?
Christian-service activities
A storage room is located in the in the storage room.
Late Leaves » practicing good study habits
» selecting a balanced, nutritious diet basement of each residence hall. During All stored items must fit into a reserved
Late leaves may be requested for the
» scheduling adequate periods of rest the academic year, there is no charge for bin and be labeled for shipping. Items
following reasons:
» participating in wholesome recreational use of this facility, but during the summer must be stored 18 inches below the
» emergencies
and leisure activities there is a $45 charge, which may be sprinkler pipes and ceiling.
» special occasions
» relating responsibly and respectfully to paid in cash or charged to the student’s Residents who do not return at the end
» out-of-town travel
others account. of the summer must make arrangements
One late leave may be requested per
Behaviors that do not promote The residence halls do not assume for their stored items to be sent to them
week for any night except Friday and
Southern’s lifestyle and are expressly responsibility for any articles placed in within a 30-day period.
Saturday. Under normal circumstances,
forbidden include: the use of alcoholic the storage room. It is recommended Items left in the storage room for more
a late leave gives the resident one hour
beverages, tobacco, and illicit drugs (visit that students take out personal property than 30 days beyond the arranged pick-
beyond curfew to be out of the residence
southern.edu/substanceabusepolicy); insurance for these items. up date or termination of residence hall
hall. Request forms are available at the
gambling; dancing; attendance at Furniture, bicycles, empty cartons, and status will be disposed of by residence hall
front desk and must be approved in
entertainments that are spiritually or auto parts (including tires) may not be held personnel.
person by a dean; they may not be left
at the front desk for a dean. morally destructive; and improper sexual
Should a student have an emergency conduct. It is inappropriate for unmarried
students to engage in sexual activities or
Additional Questions
that keeps him or her from returning to
the residence hall by curfew, the student sleep together. For more information about residence hall life, view the complete Residential Life
should call and speak to the dean on duty. Handbook by visiting southern.edu/residentiallifehandbook.
28 QUESTIONS ABOUT RESIDENCE HALL LIFE QUESTIONS ABOUT RESIDENCE HALL LIFE 29You can also read
