Infor Warehouse Management - Enabling the Warehouse of the Future - August 2019 - KMS Solutions
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Infor Warehouse Management
Enabling the Warehouse of the Future
August 2019
Copyright © 2015. Infor. All Rights Reserved. www.infor.com 1
1 About KMS & INFOR
2 Warehouse Challenges
AGENDA 3 INFOR Warehouse Management
4 Customer Case
5 Q&A
2
About KMS
US-based company since 2009 1,000+ professionals in Asia
Global reach to the most advanced World-class processes and practices
and innovative software companies
Viet Nam: 04 offices (HCM)
US: - Atlanta, Georgia ~ 90% US-based clients
Proprietary and Confidential 3
About KMS
Inc. 5000 Vietnam 50 2017 & 2018
America’s fastest growing leading IT company Best place to work
private companies 2018 Awards
Vietnam ITO Sao Khue
Award 2018 Award 2019
Proprietary and Confidential 4
KMS PRODUCT
▪ 100% Product Built In Vietnam with world-
class Technology
▪ Incubated 3 successful product companies:
QASymphony, Katalon, and Kobiton.
2011 2015 2016 2019
Leading Agile Open-source World-Class Mobile Team Collaboration
Testing Platform Automated Testing Testing Platform - 2019
Proprietary and Confidential 5
KMS KEY PARTNERS
BLUE RIDGE GLOBAL
Warehouse & Supply Chain Planning Cloud-native Data Agile Testing
Retail Suites for Retail & Analytics Software
Proprietary and Confidential 6
ABOUT INFOR
176 6,431 6,259 8,500 71m
new products new integrations new products
customers in the users subscribing to
in the last 12 in the last 12 in the last 12
Infor Cloud the Infor Cloud
months months months
16,335 20 1,870 10,000+ 14,000+
offices added across people who took Infor
Infor employees Partners in the hours of training
15 countries in the training in the last
eco-system content available
last 12 months 12 months
Proprietary and Confidential 7
INFOR STRATEGY
A.I.
(Coleman)
Analytics
(Birst)
Network
(Commerce and IoT)
Cloud
(Industry CloudSuites)
Industry
(Last mile features)
Platform
(Infor OS)
Proprietary and Confidential 8
Digital Supply Chains Drive Transformation
The supply chain at the center of the digital enterprise
Digital products, Digital customer
Digital engineering Digital
Digital workplace services and and channel
and manufacturing supply chain
business models management
Digital applications
+ E-finance + Vertical integration + Integrated planning and + Digitally enhanced + B2B2C customer
+ Digital HR + Big data process execution products interaction
+ Internal knowledge optimization + Logistic visibility + Intelligent and data- + Digital customer
sharing + Predictive maintenance + Procurement 4.0 based services experience
+ Condition monitoring + Smart warehousing + Automated and data- + Omnichannel sales
+ Augmented reality + Efficient spare parts based services integration
+ Integrated digital management + Digital business models + Omnichannel marketing
engineering + Autonomous and B2C + Point-of-sale-driven
+ Digital factory logistics replenishment
+ Prescriptive supply + Microdeliveries
chain analytics + Customer lifetime value
management
Proprietary and Confidential 9
End to end Visibility and Control
REAL TIME VISIBILITY, INSIGHTS, MULTI-PARTY COLLABORATION AND SEAMLESS EXECUTION
Networked Intelligence
Visibility & Control
Multi-Enterprise Business Network
Network Platform
Proprietary and Confidential 10YO U R B R A N D I S A LWAY S O N
Right Product, Right Place,
Right Time or….
Today, readily accessible alternatives and
escalating customer expectations are
heightening pressures on warehousing
operations in every industry.
Proprietary and Confidential 11FA C TO R S D R I V I N G C H A N G E
The Smarter Warehouse
37% 36% 32% 23% 18% 14%
Lower Transportation Faster Delivery Times New Supplier and Change to inventory Direct omnichannel Talent/skill
Costs Partner Locations policies pressures shortages
Source: Warehousing 2020. Redefining Supply Chain Automation in the Age of Digital Technology
Proprietary and Confidential 12STRUCTURAL SHIFT IN HOW PURCHASE, FULFILL & DISTRIBUTE GOODS
Can You Meet Today’s Needs?
• Technology-enabled Facilities: integrating automation
• Orders: higher volume, more touches, increased velocity, B2B and B2C streams
• Labor: rates 2-3x traditional, changing workforce, talent shortage
• Do More with Less: coordinate inventory, space and labor
Proprietary and Confidential 13P R A C T I C E S E V O LV I N G T O M E E T C H A N G I N G E N V I R O N M E N T
Warehouse Challenges
Customer Fulfillment Channels Smart
Requirements Costs (B2B/B2C) Warehouses
Availability / Lead Time Capacity Constraints Operational Complexity Configurability
Value-Added Services Inventory Visibility High-Touch Services Leveraging Automation
Order Accuracy Talent Management Task & Site Synchronization Connectivity
.
Proprietary and Confidential 14ENABLING A HOLISTIC VIEW OF INVENTORY
Infor Warehouse Management
Customers by Region
• 40+ Countries
• 14 Languages APAC
• Deploy on Cloud, SaaS or On-Premise Americas
• 5,000+ Installations; 1,200+ Infor SCE specific
• 1,200+ Customers; 400+ Infor SCE specific
EMEA
Proprietary and Confidential 15CUSTOMER REQUIREMENTS
Enhanced Expectations & Engagement
A WMS can help companies achieve over 99.9% picking accuracy
-- ARC’s Warehouse Management System Global Market 2016-2021
90% of DC operations respondents perform value added services (VAS)
-- Logistics Management, “2017 Warehouse and Distribution Center (DC) Operations Survey”
Infor WMS Supports:
Order & Inventory Forward
Tailored Waves - Flexible Allocation &
Accuracy – better Value-Added Services Replenishment -
responsive pick/pack Substitution Logic
service levels expedite throughput
Proprietary and Confidential 16FULFILLMENT COSTS
Asset Utilization & Throughput
“Given the picking, packing, and shipping tasks associated with e-
commerce, it’s not surprising that the inability to attract and retain labor has
become the top industry pain point.”
-- Logistics Management, “2017 Warehouse and Distribution Center (DC) Operations Survey”
Infor WMS Supports:
Streamline Processes Optimized Waves, Embedded Rating,
Real-time Scenario
Task Interleaving – e.g. flowthrough slotting, and Routing & Tendering –
and Labor Analysis
and crossdock configuratiton sync with execution
Proprietary and Confidential 17CHANNELS: B2B and B2C
E-Commerce Changes Warehousing
“We’re getting into the thick of e-commerce adjustments… foremost among these is
the struggle to find qualified workers. Also emerging are data that suggest
respondents may be reshaping their DC networks.”
-- Logistics Management, “2017 Warehouse and Distribution Center (DC) Operations Survey”
Infor WMS Supports:
Multiple Pick Rules-based Task Configurability and Intuitive Usability –
Omni-channel Batch
Methods - Management Dynamic Stock expedite onboarding
Picking
cart, cluster, batch (proximity, priority) Locating seasonal labor
Proprietary and Confidential 18SMA RT WA RE H OU SE S
WMS Logic for Emerging Technologies
“Robots behave in similar ways to humans and can be efficiently controlled
by the task management logic in the WMS.”
-- ARC’s Warehouse Management System Global Market 2016-2021
Infor WMS Supports:
3D Visualization – Voice – Platform-Independent Enhanced Logging &
APIs to Automation
in-context built-in dialog for RF – (Intermec Instrumentation,
e.g. material handling
decision hub real-time execution HTML5, Telnet) Health Monitors
Proprietary and Confidential 19WHEN ARE E X I S T I N G PRACTICES & SYSTEMS INSUFFICIENT?
Market Readiness Indicators
VISIBILITY & INVENTORY
ACCURACY ISSUES OBSOLESCENCE
DOUBLE NEED TO
HANDLING COORDINATE NETWORK
DELAYS & LEVERAGE
MISSED DEADLINES AUTOMATION
SPACE RELIANCE ON
CONSTRAINTS FUNCTIONAL EXPERTS
Proprietary and Confidential 20M E A N I N G F U L I M PAC T F O R I N F O R C L I E N T S
Infor Warehouse Management Value Drivers
Optimize Pick, Pack & Put-Away
• Fulfillment Costs: Down 15-20%
• Bin Inventory Accuracy: 99+%
Improve Asset Utilization
• Labor Productivity: Up 15-40%
• Space Usage: Down 5-20%
Fulfill Just-In-Time
• Inventory Throughput: Up 5-12%
• Transportation Savings: 5-25%
Typical results based on Infor benchmarks
Proprietary and Confidential 21CONFIGURABLE & FLEXIBLE USER EXPERIENCE
Architected for Speed, Change and Choice
Proprietary and Confidential 22ENABLING COMPELLING CUSTOMER ENGAGEMENT
The Warehouse of the Future Driven by Infor
• Better Utilization of Space, Labor, and Inventory
• Holistic View of Assets for Smart Responsiveness
• Agile Fulfillment for Improved Customer Experience
• Part of Larger Supply Chain Transformation
Proprietary and Confidential 23WMS CORE Feature Functions
Infor SCE: Warehouse Management
Execute core distribution processes while maintaining real-time inventory
Receiving Visual Warehouse Labor Management Warehouse Director
Put-away Wave Management 3PL Billing RF Load/Manifest
Pick/Pack Kitting Inventory Management Shipment Building
Dynamic Slotting Appt Scheduling Replenishment Carrier Tendering
Highly Scalable Industry Tailored Network Connectivity & Visibility
Proprietary and Confidential 25Real-time Analytics and Insights
Proprietary and Confidential 26Proprietary and Confidential 27
Intelligent Supply Chain
Execution system
Proprietary and Confidential 28Enable Smart Warehouse with
Real-time and Task Priorities
Proprietary and Confidential 29It’s time to reimagine Supply Chain
• Track in 3D with
Visual Warehouse,
and monitor the floor
with Wave Control
Monitor
Proprietary and Confidential 30Easily book
and track shipments
Carrier booking services
3PL services
Live shipment tracking
Proprietary and Confidential 31WMS Customers
Food and Beverage Retail/B2C/B2B Retail/B2C/B2B Retail/B2C/B2B Manufacturing Healthcare
Wholesale/Industrial 3PL and Outsourced
Automotive/Vehicle Parts Manufacturing / CPG Logistics Distribution & Retail
Distributors Logistics
Proprietary and Confidential 33Customer Case: CVS Pharmacy
o Largest retail pharmacy in the U.S with 9,900+ • Industry: Retail
locations nationwide • Headquarters: Rhode Island, U.S
o One billion prescriptions each year. • Number of locations: 9,800+ stores (May 2018)
o CVS retail stores feature thousands of items • Revenue: US$131B (2017)
including organics and naturals, innovations in • Operating income: US$4.8B (2017)
beauty and health, and healthier-for-you food • Net income: US$6.0B (2017)
choices. • Number of employees: 203,000 (2017)
• Website: CVS.com
Proprietary and Confidential 34Customer Case: Future Supply Chains Solutions
Link “The Infor solution ensures minimum or no shrinkage, high accuracy, very
low time and optimum cost to market, security, and on-time distribution
to the customer.”
Anshuman Singh - MD & CEO, Future Supply Chains
Proprietary and Confidential 35CPG Thailand Automated DC
Customer Profile
CPF Thailand, 100% own subsidiary of CPF (www.cpfworldwide.com), who
used to import and distribute processed meat and ready meal has direction to
focus more on domestic market. CPF Thailand has planned to penetrate the
market by expanding its supply network and built modernized CDC/RDC.
Business Challenges
CPF Thailand use to run its warehouse (CDC) manually, due to the business
expansion, CPFFT needs modernized WMS that have full WMS
functionality and capability to manage and support its CDC with ASRS.
Back end ERP
SAP
Solution
Infor10 SCE 10.1, IDX
Daifuku MHE, Loop STV (AGV), Pick up Light, Put to Light
Proprietary and Confidential 36CPG Thailand Automated DC
Customer Profile
DHA Siam Walla (http://www.dhas.com/) is one for the leading Stationery
Manufacturer and Distributer in Thailand.
Business Challenges
DHA Siam Walla currently run its DC with Swisslog MHE, due to business
expansion, DHA Siam Walla plan to establish the new DC with full
Automated Technology.
Back end ERP
Infor LN
Solution
Infor10 SCE 10.2 (WMS, TMS, Labor Management, 3PL Billing)
Slotting, ION Process/Connect, ION BI
Daifuku ASRS, Mini Loader, STV (AGV), Pick by Light, Sortation
Proprietary and Confidential 37QUESTIONS & ANSWER
Contact
TU, DUONG MINH (Mr.)
Vietnam Sales Director, KMS Solutions
tu.duong@kms-solutions.asia
Ho Chi Minh City Atlanta
2 Tan Vien Street, 1776 Peachtree St NE, Suite
Tan Binh District 200N
(+84) 28 3811 9977 Atlanta, GA 30309
kms-solutions.asia (678) 813-1KMSTHANK YOU
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