INSETA TO OPEN NEW OFFICE AT IKHALA COLLEGE IN QUEENSTOWN, EASTERN CAPE - FEBRUARY 2014
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F E B R U A RY 2 014
I SSU E 12 : WO RKIN G TO G ETHE R FO R A SKILLE D TO MO RROW
INSETA to open
new office at
Ikhala College
in Queenstown,
Eastern Cape
CONTENTS COVER STORY INSETA opens another office in the Eastern Cape CEO message INSIDER NEWS Par tnering for success: Opening of FET college SAADP says farewell to Cyril Ramaphosa Gauteng Women In Insurance Valentines breakfast Liber ty graduation DIVISIONAL INSIGHTS Prioritising the expansion of the college sector Submission of wsp/atr and pivotal repor ts Skills Development Facilitators code of Good Practice
CEO MESSAGE
John Ruskin said that “When love and skill
work together, expect a masterpiece.”
As millions of people exchanged bouquet of roses, expensive chocolates, cheesy greeting cards and extravagant gifts to
express their love to one another on Februar y 14th, Cupid also visited INSETA offices. A successful office valentine’s Day
comes down to enthusiasm and par ticipation, it has been INSETA’s culture to celebrate the day with a hot breakfast just to
share love with colleagues and express love to one another. This year’s breakfast was different from all the other years but
INSETA staff members made it possible.
Thanks you for making this a success beautiful INSETANS.
February is the month of love and our staff celebrated Further existing underwriters can register for the
with a Valentines breakfast. Insurance sector ladies qualification and also make use of the Recognition
were also spoiled at the Gauteng Women in Insurance of Prior Learning (RPL) methodology to gain
Valentine Breakfast which was held at the beautiful recognition for their existing achievements.
and historical music room at the Hollard Campus. We were privileged to be part of the Clientele Life
Motivational speaker Jodie Hill empowered the ladies graduation this month which saw their sales staff
with her presentation entitled ‘Own and Love the graduate after completing their Wealth Management
Goddess’. The atmosphere at the Campus was abuzz Qualification through Damelin. Both underwriting
with the news of the unveiling of the new Hollard and wealth management are scarce and critical skills
logo. Heidi Brauer, marketing director for Hollard said within the insurance sector and we are pleased to
“We were frank before frank was frank. Hollard was see the number of workers who are making personal
a challenger brand before the term was invented and sacrifices to become qualified in their chosen
we have always challenged conventional thinking by profession, thereby also lifting the professionalism
introducing new ways of doing things.” of the industry as a whole.
The insurance industry has partnered with INSETA We hope you enjoy this edition of the newsletter
to develop scarce and critical skills. The ASISA and we welcome your contributions which should
Academy held their graduation for their underwriting be directed to the editor Sharon Snell at
programme. We are pleased to note that the INSETA sharons@inseta.org.za
funded scholarship candidates fared well on the
programme and held their own amongst seasoned Sandra Dunn, CEO
underwriters who joined the programme to achieve
the qualification. INSETA has now registered the
Underwriters Qualification with the QCTO and this
will allow for easy entry into the profession.
INSETA to open new office at Ikhala
College in Queenstown, Eastern Cape
The Chief Executive Officer
(CEO), of the Insurance
Sector Education and Training
Authority (INSETA), Sanda
Dunn announced that INSETA
will be opening a second SETA
office at the Ikhala College in
Queenstown, Eastern Cape on
13 March 2014.
Mr. Mduduzi Comfort Manana Deputy
Minister of Higher Education and Training
Dunn said, “We are excited to open a second office in “At INSETA, we believe that the vision of the
the Eastern Cape, so soon after 16 January 2014, when White Paper, speaks directly to the work of the
the Ministry of Higher Education and Training released new SETA offices at Ikhala College. The focus of the
the White Paper on Post-School Education and Training: new office is three-fold. One, it shall co-ordinate
Building an Expanded, Effective and Integrated System. SETA’s activities and presence at the Ikhala college.
Two, it shall facilitate placement of learners in the
“INSETA notes the name change of Further Educational
workplace in respect of internships; it shall assist
and Training Colleges (FET) colleges to Technical and
learners with SETA’s bursary information and
Vocational Education and Training (TVET) colleges,
skills programmes. Three, it shall liaise with the
as outlined in the White Paper. We also welcome the
opportunity to make a significant contribution within the steering committee, comprising of various TVET
post-school system, as mandated within the White Paper, colleges and other Sector Education and Training
in particular with regard to: Authorities (SETAs). The steering committee
oversees the establishment and functioning of SETA
1. Expanding access, improving quality and increasing offices at TVET colleges, thereby managing the
diversity of learners (as student enrolments at TVET SETA deliverables at a college level.”
colleges are expected to expand from approximately
500 000 currently to 2.5-million by 2030); “It is estimated that there are 3.4-million young people
in South Africa between the ages of 15- to 24-years of
2. A post-school system that can promote a fair, age, who are not in employment, education or training
equitable, non-racial, non-sexist and democratic – the so called “neets”. The White Paper proposes a
South Africa; number of solutions to moving these “neets” out of
poverty. INSETA embraces the opportunity to play a
3. A single, co-ordinated post-school education and small but significant role in this post-school system. We
training system; wish to increase the number of previously disadvantaged
students in the insurance sector, and expand the pool of
4. A strengthened and more cooperative relationship scarce and critical skills. INSETA shall continue to work
between education and training institutions and with all stakeholders, so at make the White Paper, a
workplaces in industry and the private sector; and reality,” Dunn added.
5. A post-school education and training system that is It is expected that the Minister of Higher Education
responsive to, and mindful of, the needs of individual will give the key note address and preside over the
citizens, employers in public and private sectors, opening of the SETA offices.
as well as broader societal and developmental
objectives.
SAADP says farewell to
Cyril Ramaphosa
SAADP bids farewell to founding Chairperson Mr Cyril Ramaphosa who has been instrumental in setting up the programme to address
the need for skilled Black actuaries. INSETA funds the development of Black actuaries through SAADP. With him in the picture is Sharon
Snell INSETA Chief Operations and other programme sponsors, SASRIA and Deloitte.
Speaking about introducing new ways of doing things, in developing Black actuaries. INSETA is proud to be
more than a decade ago Cyril Ramaphosa who was a key sponsor of the programme and is currently in
with SASRIA at the time, was faced with the challenge discussions with the Association of Black Actuaries
of virtually no representation of Black professionals (ASABA) to look at ways to increase the conversion
in the actuarial profession. After investigating the rate of actuarial graduates to qualified actuaries. This
challenges, he conceptualized a programme which was a theme echoed by most of the speakers at the
became known as the South African Actuarial gala dinner. Peter Temple, the president of the Actuarial
Development programme. Society spoke at the event and discussed the global big
data revolution and how this created more jobs for
This prorgrammes success lies in the support and actuaries. It seems that currently globally the labour
mentorship programmes which the learners benefit markets do not have a saturation point for actuaries.
from while completing their degree in actuarial science.
At a glitzy gala dinner held on the 19th February 2014, He said that in a few years the labour market would
the actuarial industry got together to bid farewell to need more than 1.5 million data analyst and actuaries
Mr. Ramaphosa, as outgoing Chairperson of SAADP who are already skilled at using their analytical,
and further to honour him for his role that he played statistical and mathematical skills can fill these skills gap.
GAUTENG WOMEN IN INSURANCE (GWII) is an organisation which was formed to provide a forum for WOMEN within the short-term insurance industry. This forum was created to enhance the position of women in the short-term insurance industry, facilitate net- working opportunities, develop members’ personal and professional goals and to promote and debate insurance and other relevant issues. Members include insurance specialists, underwriters, administrators, brokers, adjusters, insurers, reinsurers and UMA specialists.
Liberty Holdings Learnership
Class of 2013 takes centre stage
On 31 January 2014, Liberty Holdings
hosted the Insurance Sector Education
and Training Authority (INSETA)
with other partners, to honour its
Learnership Class of 2013.
The 119 successful learners took
centre stage, after spending most
of 2013, immersed in a programme
covering topics such as, human
resource management, business
administration, contact centre
operations, wealth management,
long-term insurance and long-term
risk insurance assessment.
Guest speakers at the graduation ceremony were Mike learner’s reality, in a positive way. Pandle’s dedication
Gondo, Managing Director of Liberty Holdings Emerging and enterprising nature caught the attention of a
Consumer Market Division and Sandra Dunn, INSETA number of people during his year at Liberty Holdings.
Chief Executive Officer (CEO). Other important guests Adams explains, “Akhona stood out from his peers for
included Ivan Mzimela, Group Executive – Group a number of reasons – he worked hard; was focused,
Strategic Services; Liesel Dentlinger, Division Director - curious and is a go-getter. The growth we have all seen
Group Human Resources and representatives from the with him is inspiring. The young man you see today is
Department of Higher Education and Training’s SETA definitely not the same shy young man who joined our
Performance Management Unit. programme in 2013. More importantly, his efforts have
led to a contract position in Liberty Holdings Group
Janine Adams, Liberty Holdings’ Learnership Programme Human Resources and that is but one such learnership
Manager recognised the significance of the partnership success story.” Pandle also received the top academic
with INSETA as a critical part to the programme’s achievement award for the National Qualification
success. “Our partnership with key industry role- Framework (NQF) Level 4 Human Resource
players has helped us change the lives of young adults Management.
between the ages of 18-35, through this year-long
structured learnership programme,” Adams said. In addition, five other top academic achievement awards
were presented to the following learners:
Dunn expressed her appreciation for the cooperation 1. NQF Level 4 Business Administration: Nolwandle
between Liberty Holdings and INSETA saying, “We must Qakaza (who is now in full-time employment);
continue to follow the example set by our late founding 2. NQF Level 4 Contact Centre Operations:
father, Nelson Mandela. At his inauguration in 1994, Nomasabatha Rodolo;
President Mandela said: ‘We must therefore act together 3. NQF Level 4 Wealth Management: Fezile Ntuli (who
as a united people, for national reconciliation, for nation is now in full-time employment);
building, for the birth of a new world.’ INSETA believes 4. NQF Level 4 Long Term Insurance: Ncema
that it is through working together with our partners Motalane (who is now in full-time employment); and
that our young people can achieve the much needed 5. Long Term Risk Insurance Assessment: Mduduzi
critical skills in all sectors of society.” Godfrey Kubheka.
At the graduation ceremony, Akhona Pandle received INSETA once again congratulates the 119 successful
the Best Overall Learner Award on the 2013 learners of the Liberty Holdings Learnership Class of
programme. His experience on the programme is a 2013. Well done!
perfect example of how a learnership can change a
SUBMISSION
OF WSP/ ATR
AND PIVOTAL
REPORTS
The INSETA Management System (Indicium)
is now live for submission of the Workplace
Skills Plan, Annual Training Report and Pivotal
Training Report (Planned and Trained Beneficiaries).
The due date for submission of all the reports is
30 April 2014. Please note that no extensions will
be granted and it is vital to ensure that the submit
button is clicked upon uploading of all data.
C urrent and N ew S ubmission Dates
f or W S P, AT R and P T R reports
30 April 2014 submission date ( next year’s submission )
WSP - 1 January 2014 - 31 December 2014
ATR - 1 January 2013 - 31 December 2013
Who must submit?
• Companies with 50 or more employees must submit the WSP and ATR in the newly prescribed
format
• Companies with 50 or less employees will now submit on a simplified form designed by INSETA
• 20% of total levies paid by employers will be paid to the employer who submits a WSP and ATR
INSETA will not pay a Mandatory grant to employers who:
• Has not paid Skills levies
• Has not submitted the WSP and ATR by the prescribed deadline date
• Has not submitted a WSP and ATR that contributed to the INSETA SSP
• Has not implemented the WSP of the previous financial year, to the extent that it satisfies the
criteria for implementation based on the guidelines provided
• Have agreements with trade unions, and there must be evidence of consultation with these unions
and sign off by the labour representative appointed by the recognised trade union, unless an
explanation is provided
For any queries please contact the INSETA Call Centre on 086 113 0013.
Prioritising the expansion
of the college sector
The White Paper outlines South Africa’s vision for higher Envisaged
education, sets out our main priorities and strategies to increase in
achieve these. It sets out an ambitious plan and hopefully enrolments
begins to address the skills development challenges some in Colleges
of which are:
• the fragmented and uncoordinated system and
organisations responsible for Higher Education,
and the weak FET system;
• poor career guidance for learners;
• workplaces which are not integrated into the higher
education system; The programmes and qualifications in the college sector
will be undergoing a review and employers have been
• inadequate provision for people with disabilities; identified as one of the key stakeholders who will
be involved in the review process. This is in line with
• socio economic conditions including lack of funds the emphasis in the White Paper on strengthening
and access for rural learners partnerships between employers and colleges both at
a system level and at a college level. Ideally a college
When Zuma became president he announced the should have partnerships with employers in the area
splitting of education into two distinct departments, that it serves allowing for learners to be placed in industry
of Basic Education and Higher Education. This decision to get valuable workplace experience. Employers can
allowed for a dedicated focus to address the unique reciprocate by influencing curriculum design to meet
challenges faced by both systems at the time. A positive workplace needs and also participate in college lecturing
change was immediately evident especially in public in areas of expertise. Hopefully this will allow for
higher education provision. SETAs, universities and FET workplace technological advances to be taught in the
colleges started working together, dispensing with both colleges at a similar pace to that at which these advances
fictional barriers of hierarchies and stature, and the very happen. Another positive development expected from the
real barrier of bureaucracy that had plagued integration curriculum review is that the qualifications will be as far
prior to President Zuma’s announcement. as possible designed so that learners can articulate from
college to university and other institutions.
Strengthening and expanding the public
college sector SETAs and Public Colleges
The strengthening and expansion of the public college The role of the SETAs will be narrowed to developing
sector to turn them into institutions of choice, has been the skills of people in sector workplaces and the
identified as the highest priority in the White Paper. development of a pipeline for the workplaces. SETAs
We will see the college sector become central to the will engage with stakeholders in the workplace, establish
provision of post school education and training and their needs and ensure that providers have the capacity
enrolments are expected to increase from 650 000 to deliver on this. Colleges in terms of the White Paper
currently to 1 million by 2015 and 2.5 million by 2030. will primarily provide training for the mid-level skills and
Already we have seen a 53% increase in FET enrolments are being renamed to technical and vocational education
from 2010 (345 566) to 2013 (650 000). and training colleges (TVET). The SETAs are expected to
fund learners in the public colleges especially for specific
This expansion has been made possible by dedicated sector occupational programmes and short courses.
funding by government and the provision of bursaries The placement of college learners into workplaces has
for learners. Bursary funding to public colleges in 2013 been slow but expected to start improving as specific
increased to R 1.988 billion. programmes are rolled out.Skills Development “A Quality Driven
Facilitators code Learning Environment
starts here”
of Good Practice
The Insurance sector Education and Training Authority or any other Performance Measurement Tools are aligned
(Inseta) Skills Planning Division has designed the with the Organisation Training and Development Policy.
following Code of Good Practice to fall in line with • There should be representatives from Senior
organisations’ policies and procedures in order Management, Line Management and Employee and Union
to efficiently and effectively carry out training and representatives (where an organisation has unionised
development plans in the organisation. employees), on the Training Committee.
Employers will be required to ensure that the • All the Committee meetings are minuted and made
following is in place in order to become a Quality
available during the INSETA Skills Audit.
Learning Environment (QLE).
• Skills Levies are paid within the Legislated Time Frames.
• A minimum of 2% is spent on Internal Training and
• Ensure that organisational learning is in line with the
Development Initiatives, over and above the 1% of skills
scarce and critical skills needs of the Insurance and
levies paid to the South African Revenue Services (SARS).
related services sector.
• Training and development is fair to all employees and
• Ensure that the learning environment is conducive for
no employees must be discriminated against, in terms of
learning prior to learner being sent on training internally
race, gender, disability or any other criteria.
and externally. It is essential that a logistics plan for
• All employees are to be given opportunities to grow and
classrooms and equipment be implemented by the
learn as part of a learning organisation. Hosting of Career
Operations and/or Logistics Department.
Days and partnering with your SETA at Career Fairs.
• Large and Medium employers (organisations with more
• Provision of learning must be carried out by an
than 50 employees) must ensure that a Training Committee
Accredited Training Provider.
(herein also known as “The Committee”), is in place.
• Ensure that the proper Information Technology (IT)
• The Committee must ensure the following:
systems are in place to track and record learning within
• A Primary and Secondary Skills Development Facilitator is
the organisation.
appointed in the organisation, who is qualified (with a Skills
• Employers must ensure that the learner’ credits are
Development facilitator Certificate), and who also can
loaded on to the relevant SETA Upload System on
accurately complete the Workplace Skills Plan and Annual
completion of the Programme. This arrangement should
Training report, also the Pivotal Training plan and report.
be made directly with all training providers within the
• A Provision must be for occasions when the Skills
agreement documents between the parties.
Development Facilitators or Administrators are not
• Employers to ensure that learners are briefed on the
available to carry-out their role. In the logistics plan
correct career pathing plans in line with their PDPs, and
provision must be made for substitutes.
should a learner be studying towards a full qualification,
• At least two Representatives from Large and Medium
that the qualification outline is printed from the South
companies must be present at the INSETA Annual the
African Qualifications Authority (SAQA – www.saqa.
Workplace Skills Plan (WSP) and Annual Training Report
org.za ) website and rules of combination to achieve the
(ATR) Workshops to keep abreast of legislative changes
qualification is monitored by the internal SDF.
that may occur.
• Hosting Skills Development Best Practice Workshops
• The above Training Committee can form part of the
where the SETA can give updates to the Communities of
Employment Equity Committee.
Skills Development Facilitators within the same Subsector.
• Meet at least quarterly, in order to discuss Skills Planning
• The Workplace Plan and Annual Training Reports as well
for Employees and Skills Audits.
as Pivotal plans and reports are completed before the
• Representatives to sign off on the Workplace Skills Plans
legislated Deadline Date, and consultation within the
and Annual Training Reports.
organisation ( at all levels, especially when it comes to
• Records of Learning, Attendance Register (where possible),
planning for learning), before submission.
and Statement of Results, as well as Certificates of Attendance
• Recommendations: Boast the Successes of Organisational
and Competency are kept for a period of 5 years.
Achievers. Formal acknowledgement must be given to
• Organisational Training and Development Policy is updated
those learners who have been found competent. Those
annually, version-controlled, and also consulted on.
learners who have passed with distinction, must be given
• Personal Development Plans (PDP) / Balance Scorecards (BS),
special acknowledgement, in the form of awards.Physical Address Postal Address Telephone: 011 544 2000
Fax: 011 484 0862
Ground floor P.O. Box 32035
Call Center: 0861 130 013
37 Empire Road Braamfontein
Parktown 2017 Email: insetacallcentre@inseta.org.za
Johannesburg Johannesburg Website: www.inseta.org.zaYou can also read
