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inside island health summer 2021
FROM THE
PRESIDENT & CEO
As I reflect on the past year, I am This issue of Currents highlights do, and I invite you to learn more
filled with gratitude for each of celebrations from Nursing Week, about the many celebrations that
you who work tirelessly to deliver which was held May 10-16. Nursing took place this year as you read
IN THIS ISSUE... and support health and care in the
Island Health region. I recognize
Week provides an opportunity to
say thank you to Island Health’s
through this edition of Currents.
Thank you for everything you do
the personal and professional 8,000 + nurses who deliver and
3 Message from Kathy 18 Harm reduction initiative 23 Saving the day at CDH every day to lift up and support
challenges you face as we continue support care in every corner of
MacNeil, Island Health CEO in Nanaimo each other and those we are
24 Campbell River Hospital to respond to the pandemic our health system. This year’s
priviledged to serve. As we begin
and drug poisoning crisis while theme was “We Answer the Call,”
4 Nursing week stories 19 Thank you to Health Care Auxiliary celebrates to look towards summer, it is with
delivering a mass immunization highlighting the many roles that
and photos Access program students 65 years optimism as we take the time
program unlike anything we nurses play in a patient’s healthcare
to reconnect with friends, family
15 Building relationships as 20 Reading to babies 25-27 Awards given to Island have ever done before and still journey. This has been particularly
and our communities.
we build a new Cowichan in the NICU Health employees providing excellent health and care evident during the pandemic
District Hospital to the people we serve. Not only where we have become much Sincerely,
21 Hawaiian Days in Nanaimo 28 Pink shirt day
are you caring for our patients more aware of the important role
17 Members of Island Health’s and Sunshine for the Kathy MacNeil
30 More thanks to Island Health and clients, but you are also nurses play in the community. I am
Harm Reduction team share CCMS team Island Health President & CEO
caring for each other. so grateful for everything nurses
their heartfelt thoughts
With great respect and humility, Island Health acknowledges the Coast Salish, Nuu-Chah-Nulth and "As I reflect on the past year, I am filled with gratitude for each of you who work
Kwakwaka’wkaw cultural families; whose relationship with these lands remains unbroken; whose tirelessly to deliver and support health and care in the Island Health region.
homelands Island Health occupies. In making this acknowledgement, we commit to walk softly on this
land and work to uphold self determination of the health of Indigenous peoples.
inside island health | 2 summer 2021 | 3
FROM THE
PRESIDENT & CEO
As I reflect on the past year, I am This issue of Currents highlights do, and I invite you to learn more
filled with gratitude for each of celebrations from Nursing Week, about the many celebrations that
you who work tirelessly to deliver which was held May 10-16. Nursing took place this year as you read
IN THIS ISSUE... and support health and care in the
Island Health region. I recognize
Week provides an opportunity to
say thank you to Island Health’s
through this edition of Currents.
Thank you for everything you do
the personal and professional 8,000 + nurses who deliver and
3 Message from Kathy 18 Harm reduction initiative 23 Saving the day at CDH every day to lift up and support
challenges you face as we continue support care in every corner of
MacNeil, Island Health CEO in Nanaimo each other and those we are
24 Campbell River Hospital to respond to the pandemic our health system. This year’s
priviledged to serve. As we begin
and drug poisoning crisis while theme was “We Answer the Call,”
4 Nursing week stories 19 Thank you to Health Care Auxiliary celebrates to look towards summer, it is with
delivering a mass immunization highlighting the many roles that
and photos Access program students 65 years optimism as we take the time
program unlike anything we nurses play in a patient’s healthcare
to reconnect with friends, family
15 Building relationships as 20 Reading to babies 25-27 Awards given to Island have ever done before and still journey. This has been particularly
and our communities.
we build a new Cowichan in the NICU Health employees providing excellent health and care evident during the pandemic
District Hospital to the people we serve. Not only where we have become much Sincerely,
21 Hawaiian Days in Nanaimo 28 Pink shirt day
are you caring for our patients more aware of the important role
17 Members of Island Health’s and Sunshine for the Kathy MacNeil
30 More thanks to Island Health and clients, but you are also nurses play in the community. I am
Harm Reduction team share CCMS team Island Health President & CEO
caring for each other. so grateful for everything nurses
their heartfelt thoughts
With great respect and humility, Island Health acknowledges the Coast Salish, Nuu-Chah-Nulth and "As I reflect on the past year, I am filled with gratitude for each of you who work
Kwakwaka’wkaw cultural families; whose relationship with these lands remains unbroken; whose tirelessly to deliver and support health and care in the Island Health region.
homelands Island Health occupies. In making this acknowledgement, we commit to walk softly on this
land and work to uphold self determination of the health of Indigenous peoples.
inside island health | 2 summer 2021 | 3
Relying on each other's support, “I am a LPN who is proud to be a nursing and healthcare, nurses
ISLAND HEALTH CELEBRATES nurses are a tight-knit group who
are answering the call — Teresa
team member at Victoria Hospice. I
have been with Island Health since
have persisted by being there for
patients and residents as well as
NURSING WEEK 2021 McFadyen, LPN graduating in 2008 and I want to
wish all my colleagues happy nurses
family and friends.
“Nurses are a tight knit group of
week," says Teresa McFadyen, LPN
people who rely on and support
Following are a selection of stories about Island Health nurses. These are just a few of the The theme of 2021 nursing week is each other. Only a nurse can really
many stories you can read at the Weekly here. Thank you to all nurses for everything you do. We Answer the Call to many nurses understand how our day or night
this means that they are there and goes, the ups and downs, the good
available when you need them. and not so good, the happy and
This incredible team of nurses the sad, and the ever-changing
“I am so impressed with the resil-
work as a member of the inter- landscape of a nurse's life. I am
iency of nurses throughout this
disciplinary care team in acute so proud to be a nurse and able
pandemic. Many nurses have put
care and is responsible for to have my co-workers there sup-
off their retirement and come out
supporting patient's transition porting me through the struggles
of retirement to help with this
out of hospital — Heidi Taylor, and smiles. A shout out to family
world wide epidemic," adds Teresa.
Manager Hospital Liaison & and friends as well. I wish you all
Social Work While this has been extremely dif- Happy Nurses Week and hope you
ficult for everyone and especially are celebrated and can celebrate."
They work closely with the
patient, family, caregivers and
their community health services
colleagues to assess care needs “Nu gwa am Lisa Greer. I live, work, challenges that we never thought
and plan a smooth transition and play in the traditional territory we would see. It is isolating and has
back to community. You will of the Kwakiutl people. I work for been hard for everyone," adds Lisa.
often see them leading STR's, the Island Health: Indigenous Health As she reflects upon this time, Lisa
family conferences and taking Program; providing service to the believes that she found the strength
the lead in complex discharges Kwakitul, Gwa'sala-'Nakwaxda'xw, to carry on as a result of the mean-
planning. They have knowledge We are thankful for the work that and their families. and Quatsino First Nations around ingful relationships that she has been
expertise in community based this teams does, the dedication Port Hardy," says Lisa. built over the years with patients,
With gratitude from Heidi,
services and Long Term Care and care that they demonstrate community, and allied professionals.
Christine and Janine. I started as a registered nurse
and Assisted living care settings. every day to support our patients
with Island Health in Nanaimo in “The best part of my 'job' is the warm
1997 and completed my Master's welcome, embrace, and trust that
in Advanced Nursing Practice to I receive from the community. It is
Stopping racism at her place of work — Nilak, Ironhawk, LPN become a Nurse Practitioner in a privilege to walk alongside people
“My role at the Slhexun Sun'ts'a' What has helped me cope, is 2013. Working as an NP for just over at their most difficult times; to bring
clinic is a LPN, Health Coach". As knowing that one day we could seven years in Port Hardy, Lisa feels comfort and hope. I am repeatedly
a First Nations nurse working with all be together again as a team. lucky to have a full-scope practice humbled and impressed by the
my community I try to do my best I have learned that I need my where she supports people, families, strength, compassion, and humour
to stop racism at my place of work whole family in my life to have Humbled by the strength and and communities on their health that are key elements of Indigenous
by treating all people as one. mental wellness." compassion and humour of the journey; from pregnancy to pallia- resiliency that I witness," says Lisa.
Indigenous community, Lisa feels tive care, and everything in between.
Lisa believes that laughter is good
privileged to walk alongside her
“I have a special interest in support- medicine and that the ocean and
people — Lisa Greer, NP
ing people living with chronic ill- big trees are great medicine. Being
"What has helped me cope, is knowing that one day we nesses, including treating chronic connected is the best medicine.
could all be together again as a team." pain. This past year has brought
Gilakas'la
summer 2021 | 5
Relying on each other's support, “I am a LPN who is proud to be a nursing and healthcare, nurses
ISLAND HEALTH CELEBRATES nurses are a tight-knit group who
are answering the call — Teresa
team member at Victoria Hospice. I
have been with Island Health since
have persisted by being there for
patients and residents as well as
NURSING WEEK 2021 McFadyen, LPN graduating in 2008 and I want to
wish all my colleagues happy nurses
family and friends.
“Nurses are a tight knit group of
week," says Teresa McFadyen, LPN
people who rely on and support
Following are a selection of stories about Island Health nurses. These are just a few of the The theme of 2021 nursing week is each other. Only a nurse can really
many stories you can read at the Weekly here. Thank you to all nurses for everything you do. We Answer the Call to many nurses understand how our day or night
this means that they are there and goes, the ups and downs, the good
available when you need them. and not so good, the happy and
This incredible team of nurses the sad, and the ever-changing
“I am so impressed with the resil-
work as a member of the inter- landscape of a nurse's life. I am
iency of nurses throughout this
disciplinary care team in acute so proud to be a nurse and able
pandemic. Many nurses have put
care and is responsible for to have my co-workers there sup-
off their retirement and come out
supporting patient's transition porting me through the struggles
of retirement to help with this
out of hospital — Heidi Taylor, and smiles. A shout out to family
world wide epidemic," adds Teresa.
Manager Hospital Liaison & and friends as well. I wish you all
Social Work While this has been extremely dif- Happy Nurses Week and hope you
ficult for everyone and especially are celebrated and can celebrate."
They work closely with the
patient, family, caregivers and
their community health services
colleagues to assess care needs “Nu gwa am Lisa Greer. I live, work, challenges that we never thought
and plan a smooth transition and play in the traditional territory we would see. It is isolating and has
back to community. You will of the Kwakiutl people. I work for been hard for everyone," adds Lisa.
often see them leading STR's, the Island Health: Indigenous Health As she reflects upon this time, Lisa
family conferences and taking Program; providing service to the believes that she found the strength
the lead in complex discharges Kwakitul, Gwa'sala-'Nakwaxda'xw, to carry on as a result of the mean-
planning. They have knowledge We are thankful for the work that and their families. and Quatsino First Nations around ingful relationships that she has been
expertise in community based this teams does, the dedication Port Hardy," says Lisa. built over the years with patients,
With gratitude from Heidi,
services and Long Term Care and care that they demonstrate community, and allied professionals.
Christine and Janine. I started as a registered nurse
and Assisted living care settings. every day to support our patients
with Island Health in Nanaimo in “The best part of my 'job' is the warm
1997 and completed my Master's welcome, embrace, and trust that
in Advanced Nursing Practice to I receive from the community. It is
Stopping racism at her place of work — Nilak, Ironhawk, LPN become a Nurse Practitioner in a privilege to walk alongside people
“My role at the Slhexun Sun'ts'a' What has helped me cope, is 2013. Working as an NP for just over at their most difficult times; to bring
clinic is a LPN, Health Coach". As knowing that one day we could seven years in Port Hardy, Lisa feels comfort and hope. I am repeatedly
a First Nations nurse working with all be together again as a team. lucky to have a full-scope practice humbled and impressed by the
my community I try to do my best I have learned that I need my where she supports people, families, strength, compassion, and humour
to stop racism at my place of work whole family in my life to have Humbled by the strength and and communities on their health that are key elements of Indigenous
by treating all people as one. mental wellness." compassion and humour of the journey; from pregnancy to pallia- resiliency that I witness," says Lisa.
Indigenous community, Lisa feels tive care, and everything in between.
Lisa believes that laughter is good
privileged to walk alongside her
“I have a special interest in support- medicine and that the ocean and
people — Lisa Greer, NP
ing people living with chronic ill- big trees are great medicine. Being
"What has helped me cope, is knowing that one day we nesses, including treating chronic connected is the best medicine.
could all be together again as a team." pain. This past year has brought
Gilakas'la
summer 2021 | 5
Pivoting to a new responsibility, When the pandemic hit, Diane pivoted There have been many changes and frontline workers ability to adapt has
Diane is vaccinating in the Duncan to vaccinating the Duncan community. been second to none — Jennifer Soucy, RN
community — Diane Maille, RN
“It feels good knowing that in a time A nurse in the emergency depart- “Each nurse has a story and has made
Diane Maille started working with of uncertainty I can contribute in my ment at the Nanaimo Regional sacrifices. The nurses on my team
Island Health in 2006 and, prior to role as a nurse to help my commu- General Hospital (NRGH), Jennifer have done an outstanding job and
the pandemic, worked as a public nity stay safe. It is not just the nurses Soucy has seen significant change I want to acknowledge all of them.
health nurse helping new moms who help make these mass immu- in many areas of the ER since the And it's not just the nurses who have
transition through the prenatal and nization clinics run smoothly, but pandemic began but most visibly made a difference during these times.
the postpartum period. She offered a team of nurses, admin staff, IMIT, in operations and safety.
I don't want to miss out on thank-
breastfeeding support, connections greeters, custodians, security, vol-
“ERs have historically managed ing the others who are on the team
to community resources, childhood unteers — and of course — we can't
everything from major trauma to such as care aids, housekeepers,
immunizations, as well as newborn forget the vaccine delivery drivers.
simple lacerations but with Covid supply attendants, NUAs, educa-
and postpartum assessments. My gratitude to the whole team for
we saw a major change in the struc- tors, physicians, and ambassadors.
making it all happen,“ says Diane.
ture and flow of our department in Everyone is contributing to the suc-
order to ensure our safety and the cess in these trying times. I want
safety of the public," says Jennifer. to say how proud I am of our team
Even though work is serious, smiles that he can handle more change
and the cohesiveness of everyone
are still needed — Joel Bailey, BSN than he had ever thought possible. The changes as a result of Covid
that works in NRGH's ER."
have impacted frontline workers in
Spending the majority of his time “I also learned that simply showing
many ways.
supporting school staff to care for up and taking care of one thing at
children who have diabetes, who a time will get him through the day,
have seizure disorders and who are regardless of whether it's a big issue
fed via feeding tubes, Joel also vol- that requires long-term planning or An amazing feeling knowing in this past year is how important
unteers on a regular basis. Since the the simplest of tasks," says Joel. you've made a difference — being around people actually is
pandemic began, Joel is busier than Loretta Wilson, LPN for me both in my personal life and
Joel is proud to be on a team work. It was something I missed.
ever with his regular job but is also “I am an LPN, Health Coach, I work
that supports each other. And, he
helping with COVID-19 testing and at the Slhexun Sun'ts'a', and started What I am most proud of is con-
hasn't forgotten how to have fun.
immunizations in his spare time. in 2015. I was part of the teams that tinuing to support the community
He brings his bagpipes to every
Joel has learned several things COVID-19 clinic and is rewarded helped our community face and throughout the pandemic during
about himself during the pandemic by the smiles on people's faces! get through the pandemic. It is an the hardest time of most of our
— a highly reactive time. He's learned amazing feeling knowing you have lives. What has helped me get
made a difference. through this past year change
expectations of myself, community
I feel the best part of my job is how
members and colleagues as
Adjusting to meet the needs of the support network, and yoga and my connected I am with the community.
everything changes frequently
community — Leslie Cochrane, RN puppy has helped me get through What I have learned about myself
as we are continually learning.
this past year and supporting my
“I am a community Health Registered
community in a culturally safe way.
Nurse at the primary care clinic
(SSC). I have been here for over 14
Looking for support from family, What I have learned about myself is
years, I work with entire life span
work family and by walking — sweating the small stuff will not get
in the community. What I have I
learned about myself in the past
"How I have coped in Kimberly Viksush, LPN you know any where.
year is I feel I am very flexible with the last year is my work “I am an LPN Health Coach at the I am most proud of my ability to adapt
my work and able to adjust accord-
family has been my Slhexun Sun'ts'a Clinic at Cowichan to be flexible during the pandemic.
ing to the needs of the community. Tribes. The best part of my job is our
support network." team and community that I work with.
I cope and look for support from my
How I have coped in the last year family, my work family and walking.
is my work family has been my
summer 2021 | 7
Pivoting to a new responsibility, When the pandemic hit, Diane pivoted There have been many changes and frontline workers ability to adapt has
Diane is vaccinating in the Duncan to vaccinating the Duncan community. been second to none — Jennifer Soucy, RN
community — Diane Maille, RN
“It feels good knowing that in a time A nurse in the emergency depart- “Each nurse has a story and has made
Diane Maille started working with of uncertainty I can contribute in my ment at the Nanaimo Regional sacrifices. The nurses on my team
Island Health in 2006 and, prior to role as a nurse to help my commu- General Hospital (NRGH), Jennifer have done an outstanding job and
the pandemic, worked as a public nity stay safe. It is not just the nurses Soucy has seen significant change I want to acknowledge all of them.
health nurse helping new moms who help make these mass immu- in many areas of the ER since the And it's not just the nurses who have
transition through the prenatal and nization clinics run smoothly, but pandemic began but most visibly made a difference during these times.
the postpartum period. She offered a team of nurses, admin staff, IMIT, in operations and safety.
I don't want to miss out on thank-
breastfeeding support, connections greeters, custodians, security, vol-
“ERs have historically managed ing the others who are on the team
to community resources, childhood unteers — and of course — we can't
everything from major trauma to such as care aids, housekeepers,
immunizations, as well as newborn forget the vaccine delivery drivers.
simple lacerations but with Covid supply attendants, NUAs, educa-
and postpartum assessments. My gratitude to the whole team for
we saw a major change in the struc- tors, physicians, and ambassadors.
making it all happen,“ says Diane.
ture and flow of our department in Everyone is contributing to the suc-
order to ensure our safety and the cess in these trying times. I want
safety of the public," says Jennifer. to say how proud I am of our team
Even though work is serious, smiles that he can handle more change
and the cohesiveness of everyone
are still needed — Joel Bailey, BSN than he had ever thought possible. The changes as a result of Covid
that works in NRGH's ER."
have impacted frontline workers in
Spending the majority of his time “I also learned that simply showing
many ways.
supporting school staff to care for up and taking care of one thing at
children who have diabetes, who a time will get him through the day,
have seizure disorders and who are regardless of whether it's a big issue
fed via feeding tubes, Joel also vol- that requires long-term planning or An amazing feeling knowing in this past year is how important
unteers on a regular basis. Since the the simplest of tasks," says Joel. you've made a difference — being around people actually is
pandemic began, Joel is busier than Loretta Wilson, LPN for me both in my personal life and
Joel is proud to be on a team work. It was something I missed.
ever with his regular job but is also “I am an LPN, Health Coach, I work
that supports each other. And, he
helping with COVID-19 testing and at the Slhexun Sun'ts'a', and started What I am most proud of is con-
hasn't forgotten how to have fun.
immunizations in his spare time. in 2015. I was part of the teams that tinuing to support the community
He brings his bagpipes to every
Joel has learned several things COVID-19 clinic and is rewarded helped our community face and throughout the pandemic during
about himself during the pandemic by the smiles on people's faces! get through the pandemic. It is an the hardest time of most of our
— a highly reactive time. He's learned amazing feeling knowing you have lives. What has helped me get
made a difference. through this past year change
expectations of myself, community
I feel the best part of my job is how
members and colleagues as
Adjusting to meet the needs of the support network, and yoga and my connected I am with the community.
everything changes frequently
community — Leslie Cochrane, RN puppy has helped me get through What I have learned about myself
as we are continually learning.
this past year and supporting my
“I am a community Health Registered
community in a culturally safe way.
Nurse at the primary care clinic
(SSC). I have been here for over 14
Looking for support from family, What I have learned about myself is
years, I work with entire life span
work family and by walking — sweating the small stuff will not get
in the community. What I have I
learned about myself in the past
"How I have coped in Kimberly Viksush, LPN you know any where.
year is I feel I am very flexible with the last year is my work “I am an LPN Health Coach at the I am most proud of my ability to adapt
my work and able to adjust accord-
family has been my Slhexun Sun'ts'a Clinic at Cowichan to be flexible during the pandemic.
ing to the needs of the community. Tribes. The best part of my job is our
support network." team and community that I work with.
I cope and look for support from my
How I have coped in the last year family, my work family and walking.
is my work family has been my
summer 2021 | 7
NURSING WEEK AT ISLAND HEALTH inside island health | 8 summer 2021 | 9
NURSING WEEK AT ISLAND HEALTH inside island health | 8 summer 2021 | 9
Proud to support her community journey in a culturally safe environ-
and coworkers — Valerie Jefferd, NP ment. It's bringing health service
to the FN peoples.
"This year, Sheilah has learned that she is a resilient person with an ability to buckle
“I am a NP(F) for Indigenous Health,
down when the situation calls for it. “I am extremely proud of the team I work with
IH, and I work at the Slhexun Sun'ts'a' What I have learned in this past of
Clinic at Cowichan Tribes, H'ulh- the pandemic is be open to rapid and thank them for all their support and encouragement this year."
etun Health Center for the Halalt/ change(s) and be flexible and
Lyackson Nation and Penelakut adaptable. I am proud to be able
Health Center for the Penekalut Tribe. to continue to work in the commu-
A nurse manager of clinical of ICU nurses in Nanaimo Regional
nities and support both the com-
The best part of my job is the research at Island Health, Sheila General Hospital to become
munities and my coworkers. My
supportive nature of the teams has worked with our organization research nurse coordinators in
supporting network is my co-work-
and community members I work for the last 21 years in various order to implement the CATCO
ers there, my work family and my
with and the community members areas such as neurology, emer- study in Nanaimo.
family and friends."
that I can support in their health gency and clinical research.
“The Nanaimo team have worked
“This year, while learning my new hard to learn about the complexities
role as manager, I had to stop and of clinical research along with all the
pivot a team of clinical research regulatory requirements. Currently
“My team and colleagues from other services and programs have been my safety nurses and coordinators to focus on three studies are enrolling in NRGH
COVID-19 research studies. Through ICU. The South Island and Central
net throughout the pandemic. We have taken the time to check in on each other at our Provincial connections and the Island teams are working closely
countless meetings, ensuring that everyone feels supported and heard." Canadian Critical Care Trials group, together and continue to support
we were provided an opportunity each other during this difficult year."
to work with the World Health
This year, Sheilah has learned that
Organization on the CATCO study.
role for a nurse. Our team has the Her team has lots of work to do but she is a resilient person with an
This enabled our team to provide
opportunity to develop solutions a strong foundation to build on. ability to buckle down when the sit-
treatment options for our Island
that positively impact patients uation calls for it. “I am extremely
“I have learned to let go of 'perfect' Health residents," says Sheilah.
and clinicians, especially during Working closely together to sup- proud of the team I work with and
during the pandemic and go with
the pandemic. I have been nursing port each other during this diffi- Building on this opportunity, thank them for all their support
'what we can live with now', while
for over 30 years and worked in cult year — Sheilah Frost, RN Sheilah's team mentors a number and encouragement this year."
maintaining our commitment to
Island Health for 25 years, starting
quality improvement and strong
in ED and moving on to leadership
support. It was really hard to
roles, Primary Care and Clinical
deploy less than optimal solutions
Informatics before landing in Offering a lifeline of help and “The most important thing that
quickly; I appreciate the flexibility
Virtual Care," says Lisa. hope to people of the community I have learned while working at
and patience of so many pro-
— David Wignall, LPN Community Access is that nursing
Over the last 13 months, I have grams," adds Lisa.
does not need to be face to face.
learned we have a bounty of David Wignall works as an LPN in
On a personal note, reflecting on her A nurse can be just as professional,
amazing people working at Island Community Access as an Intake
work colleagues, Lisa says, “My team caring, and effective practicing in
Health who truly care. Virtual Care Clinician. You may have spoken to
and colleagues from other services remote ways," says David.
under went significant growth David or one of his colleagues when
and programs have been my safety
which gave Lisa the opportunity setting up wound care, home sup- Proud of his department, David
net throughout the pandemic. We
to work with many new colleagues ports or equipment assessments. operates mostly by phone and
have taken the time to check in
who do fantastic work every day. offers a lifeline of help and hope to
on each other at countless meetings, Community Access is composed
Island Health has a bounty of many people in the community and
Lisa is most proud of the Virtual ensuring that everyone feels sup- of a team of RNs and LPNs who
amazing people who really care especially to the elders who have
Care services that support patients ported and heard. Outside of work, work collaboratively together for
— Lisa Saffarek, RN endured such a tremendous isola-
and care providers to receive and my family and five dogs have been 365 days a year.
tion and uncertainty in the last year.
“I am the director of Virtual Care, deliver care safely from anywhere. wonderful with providing uncondi-
which is a wonderfully unique tional love, especially the dogs!"
summer 2021 | 11Proud to support her community journey in a culturally safe environ-
and coworkers — Valerie Jefferd, NP ment. It's bringing health service
to the FN peoples.
"This year, Sheilah has learned that she is a resilient person with an ability to buckle
“I am a NP(F) for Indigenous Health,
down when the situation calls for it. “I am extremely proud of the team I work with
IH, and I work at the Slhexun Sun'ts'a' What I have learned in this past of
Clinic at Cowichan Tribes, H'ulh- the pandemic is be open to rapid and thank them for all their support and encouragement this year."
etun Health Center for the Halalt/ change(s) and be flexible and
Lyackson Nation and Penelakut adaptable. I am proud to be able
Health Center for the Penekalut Tribe. to continue to work in the commu-
A nurse manager of clinical of ICU nurses in Nanaimo Regional
nities and support both the com-
The best part of my job is the research at Island Health, Sheila General Hospital to become
munities and my coworkers. My
supportive nature of the teams has worked with our organization research nurse coordinators in
supporting network is my co-work-
and community members I work for the last 21 years in various order to implement the CATCO
ers there, my work family and my
with and the community members areas such as neurology, emer- study in Nanaimo.
family and friends."
that I can support in their health gency and clinical research.
“The Nanaimo team have worked
“This year, while learning my new hard to learn about the complexities
role as manager, I had to stop and of clinical research along with all the
pivot a team of clinical research regulatory requirements. Currently
“My team and colleagues from other services and programs have been my safety nurses and coordinators to focus on three studies are enrolling in NRGH
COVID-19 research studies. Through ICU. The South Island and Central
net throughout the pandemic. We have taken the time to check in on each other at our Provincial connections and the Island teams are working closely
countless meetings, ensuring that everyone feels supported and heard." Canadian Critical Care Trials group, together and continue to support
we were provided an opportunity each other during this difficult year."
to work with the World Health
This year, Sheilah has learned that
Organization on the CATCO study.
role for a nurse. Our team has the Her team has lots of work to do but she is a resilient person with an
This enabled our team to provide
opportunity to develop solutions a strong foundation to build on. ability to buckle down when the sit-
treatment options for our Island
that positively impact patients uation calls for it. “I am extremely
“I have learned to let go of 'perfect' Health residents," says Sheilah.
and clinicians, especially during Working closely together to sup- proud of the team I work with and
during the pandemic and go with
the pandemic. I have been nursing port each other during this diffi- Building on this opportunity, thank them for all their support
'what we can live with now', while
for over 30 years and worked in cult year — Sheilah Frost, RN Sheilah's team mentors a number and encouragement this year."
maintaining our commitment to
Island Health for 25 years, starting
quality improvement and strong
in ED and moving on to leadership
support. It was really hard to
roles, Primary Care and Clinical
deploy less than optimal solutions
Informatics before landing in Offering a lifeline of help and “The most important thing that
quickly; I appreciate the flexibility
Virtual Care," says Lisa. hope to people of the community I have learned while working at
and patience of so many pro-
— David Wignall, LPN Community Access is that nursing
Over the last 13 months, I have grams," adds Lisa.
does not need to be face to face.
learned we have a bounty of David Wignall works as an LPN in
On a personal note, reflecting on her A nurse can be just as professional,
amazing people working at Island Community Access as an Intake
work colleagues, Lisa says, “My team caring, and effective practicing in
Health who truly care. Virtual Care Clinician. You may have spoken to
and colleagues from other services remote ways," says David.
under went significant growth David or one of his colleagues when
and programs have been my safety
which gave Lisa the opportunity setting up wound care, home sup- Proud of his department, David
net throughout the pandemic. We
to work with many new colleagues ports or equipment assessments. operates mostly by phone and
have taken the time to check in
who do fantastic work every day. offers a lifeline of help and hope to
on each other at countless meetings, Community Access is composed
Island Health has a bounty of many people in the community and
Lisa is most proud of the Virtual ensuring that everyone feels sup- of a team of RNs and LPNs who
amazing people who really care especially to the elders who have
Care services that support patients ported and heard. Outside of work, work collaboratively together for
— Lisa Saffarek, RN endured such a tremendous isola-
and care providers to receive and my family and five dogs have been 365 days a year.
tion and uncertainty in the last year.
“I am the director of Virtual Care, deliver care safely from anywhere. wonderful with providing uncondi-
which is a wonderfully unique tional love, especially the dogs!"
summer 2021 | 11RJH Surgical Daycare — Dina Belusic We are the nurses of the Outpatient
Antimicrobial Therapy Clinic (OPAT)!
Hi there, my name is Dina, I work
at RJH Surgical Daycare and I also These amazing ladies are not only
work in the Preadmission Clinic my co-workers.
at RJH and VGH. I've been a
Jackie, Sara, Dolores, and Andy
nurse for 10 years, and a hospital
are the best team I could ever ask
employee for 21 years. My mom
to work with. They are the reason
worked at Royal Jubilee, and my
I continue to LOVE my job! They
daughter works here as a HCA
have all become my friends over
and clerk. I have been blessed with
our years together, but more impor-
a wonderful job and absolutely
tantly, I consider them my family.
AMAZING coworkers.
Like every family, we have had some
I would like to give a big shout out
ups & downs, but I know that I can
to my coworkers as we are a very
count on these ladies in my best
busy unit with things changing We are like a big family. I want to wonderful and upbeat during
times and in my worst times. We
daily and having to adjust during say thank you to all my coworkers these times where our faces are
have each personally experienced From left, Diana Reitsma (in OPAT since 2011); Jackie Phillips (in OPAT since around
these covid times. for being so supportive, absolutely breaking out.
some difficult times during our 2007); Andy Fraser (in OPAT since 2016); Dolores Cordner (in OPAT since around
2015); and Sara Mottl (in OPAT since around 2014)
years together and this family has
always shown up. We laugh and
These ladies are the definition of a heroes. I am so grateful and blessed
"I would like to give a big shout out to my joke with each other. We definitely
nurse - patient, kind, caring, com- to have these ladies in my life.
know how to have fun! We have
coworkers as we are a very busy unit with mitted trained professionals who
cried together, been frustrated We will show up, we will work
focus on the needs of others; super
things changing daily and having to adjust together. We support each other. hard... #we answer the call.
during these covid times."
"These ladies are the definition of a nurse – patient, kind, caring, committed
trained professionals who focus on the needs of others; super heroes."
Jennifer Coulombe, a project coor- to the unexpected and just being
dinator in the Overdose Prevention there for each other is one of the
Service in Courtenay has been most valuable ways we can con-
with the new service since opening tribute," says Jennifer.
Showing adaptability and resilience
the doors in September of 2020.
Jennifer is proud of her colleague — Carolyn Johns, RN
Jennifer is excited about her new
Danny who always manages to
position and the new service. “It's really been a challenging year
wear a smile on his face and has so
to be a nurse; it's been stressful, but
“In July of 2017, I moved from much compassion for the people
we've really learned a lot. I'm proud of
Vancouver and joined Island Health. who use the service.
how my team rose to the challenge.
Pleased, that in spite of everything,
“My puppy Nova has been a huge
we have been able to continue to "We've done an amazing job of
source of comfort to me during these
Just being there for one another is a offer this valuable service. In recent holding each other up under tre-
times and we have enjoyed lots of
valuable contribution in these trying months, I've learned that people mendous amounts of stress. It
walks in the forest by my house."
times — Jennifer Coulombe, BSC have an incredible ability to adapt hasn't been easy, and there have
certainly been moments where
every one of us has struggled.
"In recent months, I've learned that people have an incredible ability
That being said, I feel my colleagues
to adapt to the unexpected and just being there for each other is one and myself have shown how adapt-
of the most valuable ways we can contribute." able and resilient we can really be."
summer 2021 | 13RJH Surgical Daycare — Dina Belusic We are the nurses of the Outpatient
Antimicrobial Therapy Clinic (OPAT)!
Hi there, my name is Dina, I work
at RJH Surgical Daycare and I also These amazing ladies are not only
work in the Preadmission Clinic my co-workers.
at RJH and VGH. I've been a
Jackie, Sara, Dolores, and Andy
nurse for 10 years, and a hospital
are the best team I could ever ask
employee for 21 years. My mom
to work with. They are the reason
worked at Royal Jubilee, and my
I continue to LOVE my job! They
daughter works here as a HCA
have all become my friends over
and clerk. I have been blessed with
our years together, but more impor-
a wonderful job and absolutely
tantly, I consider them my family.
AMAZING coworkers.
Like every family, we have had some
I would like to give a big shout out
ups & downs, but I know that I can
to my coworkers as we are a very
count on these ladies in my best
busy unit with things changing We are like a big family. I want to wonderful and upbeat during
times and in my worst times. We
daily and having to adjust during say thank you to all my coworkers these times where our faces are
have each personally experienced From left, Diana Reitsma (in OPAT since 2011); Jackie Phillips (in OPAT since around
these covid times. for being so supportive, absolutely breaking out.
some difficult times during our 2007); Andy Fraser (in OPAT since 2016); Dolores Cordner (in OPAT since around
2015); and Sara Mottl (in OPAT since around 2014)
years together and this family has
always shown up. We laugh and
These ladies are the definition of a heroes. I am so grateful and blessed
"I would like to give a big shout out to my joke with each other. We definitely
nurse - patient, kind, caring, com- to have these ladies in my life.
know how to have fun! We have
coworkers as we are a very busy unit with mitted trained professionals who
cried together, been frustrated We will show up, we will work
focus on the needs of others; super
things changing daily and having to adjust together. We support each other. hard... #we answer the call.
during these covid times."
"These ladies are the definition of a nurse – patient, kind, caring, committed
trained professionals who focus on the needs of others; super heroes."
Jennifer Coulombe, a project coor- to the unexpected and just being
dinator in the Overdose Prevention there for each other is one of the
Service in Courtenay has been most valuable ways we can con-
with the new service since opening tribute," says Jennifer.
Showing adaptability and resilience
the doors in September of 2020.
Jennifer is proud of her colleague — Carolyn Johns, RN
Jennifer is excited about her new
Danny who always manages to
position and the new service. “It's really been a challenging year
wear a smile on his face and has so
to be a nurse; it's been stressful, but
“In July of 2017, I moved from much compassion for the people
we've really learned a lot. I'm proud of
Vancouver and joined Island Health. who use the service.
how my team rose to the challenge.
Pleased, that in spite of everything,
“My puppy Nova has been a huge
we have been able to continue to "We've done an amazing job of
source of comfort to me during these
Just being there for one another is a offer this valuable service. In recent holding each other up under tre-
times and we have enjoyed lots of
valuable contribution in these trying months, I've learned that people mendous amounts of stress. It
walks in the forest by my house."
times — Jennifer Coulombe, BSC have an incredible ability to adapt hasn't been easy, and there have
certainly been moments where
every one of us has struggled.
"In recent months, I've learned that people have an incredible ability
That being said, I feel my colleagues
to adapt to the unexpected and just being there for each other is one and myself have shown how adapt-
of the most valuable ways we can contribute." able and resilient we can really be."
summer 2021 | 13A PLACE OF HEALING: “I truly believe if we follow the lead of Indigenous partners to create
BUILDING RELATIONSHIPS AS WE BUILD safe places of healing, we will improve health and care for everyone,”
A NEW COWICHAN DISTRICT HOSPITAL
around values and protocols for everyone on the CDH Replacement President and CEO Kathy MacNeil
respectful engagement, health and Project is able to practice Cultural summed up our vision for the
Those who have been following the Cowichan District Hospital Replacement Project journey wellness priorities for the commu- Safety and humility. Courses are future. “I truly believe if we follow
nities and ways to improve our cur- available to all who are working on the lead of Indigenous partners to
or working with our care teams will recognize how Indigenous participation in health care
rent and future services delivery the build, from planners to archi- create safe places of healing, we
and service planning is positioned at the forefront of our work. and our workplace environments. tects and tradespeople, and exter- will improve health and care for
nal consultants hired to support everyone,” said MacNeil.
Members of the Indigenous Advisory
"The health disparities between "In the past, we experienced rac- community leaders from Cowichan the project, to ensure the build
Council Committee and Indigenous "This process has been guided by
Indigenous and non-Indigenous ism. We were set aside. [The Tribes, Ditidaht, Penelakut, Halalt, complements the ongoing cultural
staff will continue to inform key a genuine desire to reconnect and
populations are preventable," Residential School system] took Stz’uminus, Ts’uubaa-asatx, safety training underway across
aspects of the project and local an understanding that this con-
noted Alice Gelpke, executive away a lot of our families and sep- Lyackson, Malahat and Pacheedaht local care teams.
service delivery as we move forward nection is part of healing," said
director, Cowichan Valley region. arated them from their children; First Nations, the Métis Nation
on the hospital and Cowichan Valley Reflecting on a conversation with CVRHD Chair Aaron Stone.
"Island Health remains commit- some never came back,” said and youth and adult participants
Health and Care Plan. Councillor Charlie and CVRHD
ted to eliminating discrimination, Charlie. “But through this project, from Hiiye’yu Lelum – House of For more project news, visit www.
Chair Aaron Stone during the land
increasing the cultural safety of and the opportunity to partici- Friendship, which serves the urban Dovetailed with these activities islandhealth.ca/newcdh or email the
transfer ceremony in March, our
our services, and improving health pate, and through nautsa’maat (a Indigenous population in the region. is the commitment to ensuring project team at newcdh@viha.ca.
outcomes by working in partner- Hul’qumi’num term meaning, ‘work-
A research grant from Canada’s
ship with First Nation, Métis, and ing together with one common
Social Sciences and Humanities
Indigenous people, and taking goal’), we are going to develop
Research Council funded travel
actions to heal the impacts of col- trust and reconciliation. Our people
and participation for in-person
onization and systemic racism." will now call this hospital, Hulitun
meetings in Duncan; language
Lelum (‘Healing Home’), a place for
During recent milestone events and cultural education sessions
healing, nota place of fear.”
for the new hospital, Cowichan with Cowichan Tribes Elders and
Tribes Councillor and Elder Albie To deliver on our promise to create knowledge holders; visits to each
Charlie shared how hospitals and a place of healing, the Indigenous community (pre-pandemic); and
institutions have been places engagement manager for the a full-day virtual engagement ses-
where Indigenous people have felt project worked with the commu- sion for Island Health Indigenous
unwelcomed and unsafe, drawing nities to convene an Indigenous staff in February 2021.
parallels to the Residential School advisory committee during
Through this foundational work,
experience, which eroded trust in business planning. The commit-
we continue to gain understanding
these institutions. tee included Elders and other
"Island Health remains committed to eliminating discrimination,
increasing the cultural safety of our services, and improving health outcomes
by working in partnership with First Nation, Métis, and Indigenous people,
and taking actions to heal the impacts of colonization and systemic racism."
Video: Join Cowichan Tribes Councillor Albie Charlie, Cowichan Valley Regional Hospital District Chair Aaron Stone and Island
Health President Kathy MacNeil at the land transfer ceremony for the new hospital.
inside island health | 14 summer 2021 | 15A PLACE OF HEALING: “I truly believe if we follow the lead of Indigenous partners to create
BUILDING RELATIONSHIPS AS WE BUILD safe places of healing, we will improve health and care for everyone,”
A NEW COWICHAN DISTRICT HOSPITAL
around values and protocols for everyone on the CDH Replacement President and CEO Kathy MacNeil
respectful engagement, health and Project is able to practice Cultural summed up our vision for the
Those who have been following the Cowichan District Hospital Replacement Project journey wellness priorities for the commu- Safety and humility. Courses are future. “I truly believe if we follow
nities and ways to improve our cur- available to all who are working on the lead of Indigenous partners to
or working with our care teams will recognize how Indigenous participation in health care
rent and future services delivery the build, from planners to archi- create safe places of healing, we
and service planning is positioned at the forefront of our work. and our workplace environments. tects and tradespeople, and exter- will improve health and care for
nal consultants hired to support everyone,” said MacNeil.
Members of the Indigenous Advisory
"The health disparities between "In the past, we experienced rac- community leaders from Cowichan the project, to ensure the build
Council Committee and Indigenous "This process has been guided by
Indigenous and non-Indigenous ism. We were set aside. [The Tribes, Ditidaht, Penelakut, Halalt, complements the ongoing cultural
staff will continue to inform key a genuine desire to reconnect and
populations are preventable," Residential School system] took Stz’uminus, Ts’uubaa-asatx, safety training underway across
aspects of the project and local an understanding that this con-
noted Alice Gelpke, executive away a lot of our families and sep- Lyackson, Malahat and Pacheedaht local care teams.
service delivery as we move forward nection is part of healing," said
director, Cowichan Valley region. arated them from their children; First Nations, the Métis Nation
on the hospital and Cowichan Valley Reflecting on a conversation with CVRHD Chair Aaron Stone.
"Island Health remains commit- some never came back,” said and youth and adult participants
Health and Care Plan. Councillor Charlie and CVRHD
ted to eliminating discrimination, Charlie. “But through this project, from Hiiye’yu Lelum – House of For more project news, visit www.
Chair Aaron Stone during the land
increasing the cultural safety of and the opportunity to partici- Friendship, which serves the urban Dovetailed with these activities islandhealth.ca/newcdh or email the
transfer ceremony in March, our
our services, and improving health pate, and through nautsa’maat (a Indigenous population in the region. is the commitment to ensuring project team at newcdh@viha.ca.
outcomes by working in partner- Hul’qumi’num term meaning, ‘work-
A research grant from Canada’s
ship with First Nation, Métis, and ing together with one common
Social Sciences and Humanities
Indigenous people, and taking goal’), we are going to develop
Research Council funded travel
actions to heal the impacts of col- trust and reconciliation. Our people
and participation for in-person
onization and systemic racism." will now call this hospital, Hulitun
meetings in Duncan; language
Lelum (‘Healing Home’), a place for
During recent milestone events and cultural education sessions
healing, nota place of fear.”
for the new hospital, Cowichan with Cowichan Tribes Elders and
Tribes Councillor and Elder Albie To deliver on our promise to create knowledge holders; visits to each
Charlie shared how hospitals and a place of healing, the Indigenous community (pre-pandemic); and
institutions have been places engagement manager for the a full-day virtual engagement ses-
where Indigenous people have felt project worked with the commu- sion for Island Health Indigenous
unwelcomed and unsafe, drawing nities to convene an Indigenous staff in February 2021.
parallels to the Residential School advisory committee during
Through this foundational work,
experience, which eroded trust in business planning. The commit-
we continue to gain understanding
these institutions. tee included Elders and other
"Island Health remains committed to eliminating discrimination,
increasing the cultural safety of our services, and improving health outcomes
by working in partnership with First Nation, Métis, and Indigenous people,
and taking actions to heal the impacts of colonization and systemic racism."
Video: Join Cowichan Tribes Councillor Albie Charlie, Cowichan Valley Regional Hospital District Chair Aaron Stone and Island
Health President Kathy MacNeil at the land transfer ceremony for the new hospital.
inside island health | 14 summer 2021 | 15Griffin Russell works for Island Health as the who use substances are all someone’s Sheena Campbell was Island Health’s
Regional Harm Reduction Coordinator for beautiful child—their baby boy, their original Harm Reduction Coordinator.
Central Island. He has been in this position baby girl—and they matter. She’s rejoined the team as Regional Harm
since October 2014, working throughout the Reduction Coordinator, North Island.
I could hardly imagine another health
entire drug poisoning crisis. Along with her experience with Island
care crisis where five people dying a day
Health, Campbell also brings a wealth
Russell has over 20 years’ experience in (in BC) would be allowed to persist for
of experience from her time as a Harm
mental health and substance use services, this long in our country. Yet, because this
Reduction Coordinator with Vancouver
and he is both deeply passionate and is about substances, the crisis continues
Coastal Health.
fiercely committed towards safe access to to be plagued by ignorance and misunder-
health care for all people, believing that it is standing, and perpetuated by 100+ years I have worked in the field of Harm
the greatest responsibility accompanying the of drug policy rooted in prohibition. Reduction in both Vancouver and on
beautiful privilege of working in health care. Vancouver Island and have watched
How many of us understand the history
drug use cycles in our communities
At times there is a pain in my chest, a of Canadian drug policies or the racist
for the last 25 years.
weight making it difficult to breathe; motivations underpinning them? How
the weight is often accompanied by a many of us understand the historical I don’t see this as simply an overdose
lump in my throat and watering in my underfunding of substance use services, crisis—overdoses have consistently
eyes, making it difficult to see. resulting in a scarcity of specialized happened amongst people who use
resources, an over reliance of non-profit substances. What is happening today
The gravity of the enduring drug-poison-
organizations, volunteer-based 12 step is an unrelenting drug poisoning crisis.
ing crisis on Vancouver Island, and across
programs, and fee-for-service treatments?
British Columbia, is with me regularly. Today, people reliant on substances must
I have shed many tears at my desk, in How many of us understand the preva- assess the likelihood of being fatally poi-
my truck or while sitting near the ocean, lence of trauma driving this health care soned by their substances. As soon as we
wondering how it is possible for this issue, the stain of stigma propagating the learn how to manage one contaminant
tragedy to continue on in the ways it has. public’s perspectives in much the same (Fentanyl), a new, cheaper contaminant
hateful and harmful ways as systemic is used, many with heinous results
The pain is deeply personal. I cry for
racism? Stigma and shame around the (e.g., Etizolam). As service providers,
my dear friend who lost her brother.
use of substances was and continues to we try to adjust, but we can’t contend
HARM REDUCTION STAFF SHARE I cry for the mothers whom I have sat
with in their pain, a pain as a parent
be a major driver in this crisis. with the current reality—an unregulated
and unpredictable supply chain.
THEIR HEARTFELT THOUGHTS I hope to never know. I cry for the people
I hold dear who are no longer here. I cry
Three years ago, I sat on a panel at
the University of Victoria, alongside The results are obvious—we are in
for the passionate people trying their a prominent epidemiologist who had year five of an emergency response.
damnedest to signal safety, to build trust, worked at the highest spheres of public Despite our best efforts, people whose
and to offer anything and everything of health, supporting a Provincial Health substances are illicit continue to die at
Island Health employees Griffin Russell (seen right value to people living this tragedy out. Officer. We were asked what the hard- an alarming rate.
with his boys) and Sheena Campbell (shown above) I cry for all the children who have lost
est part of our careers had been.
We need a safe supply that meets the
share their heartfelt thoughts. a parent, a grandparent, an aunt or This wise, solid, and esteemed man got a needs of the patient/client. The research
uncle. I cry for those who watch help- quivering in his lower lip, a misting in his related to pharmaceutical alternatives to
lessly as their friends and community eyes, and he said something along the the toxic drug supply is overwhelmingly
die these preventable deaths. I cry as a lines of, “The hardest part for me has positive. Key social determinants of
man, knowing this crisis is killing four been to witness time and time again health are addressed and people’s lives
“Substance use is a health care issue, often men every day in British Columbia. I people separating themselves from social are markedly improved.
cry as a father for fear my twin boys will issues, like the overdose crisis, as though
occurring alongside other health issues, such suffer in such ways. I cry because some the people who are suffering such social
We have choices that many do not,
so we must use our voices to raise
as loneliness and isolation, homelessness and days it seems like it will never end. ills somehow deserve it, like they made
this issue. I hope you will join me
the wrong choices, as though the social
poverty, pain and trauma, racism and stigma. Substance use is a health care issue,
determinants of health don’t matter, as
in using your voice to compel our
often occurring alongside other health governments to move forward
People who use substances are all someone’s issues, such as loneliness and isolation,
though access to health care, gender, pain,
with the policy changes and actions
poverty, race, stigma and trauma don’t
beautiful child—their baby boy, their baby homelessness and poverty, pain and
matter. They matter. These people matter.
needed to provide a safe supply
girl—and they matter.” — Griffin Russell trauma, racism and stigma. People and to decriminalize drug use.
Context and circumstances matter.”
summer 2021 | 17You can also read
