Insurance Institute of British Columbia 2019/2020

 
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Insurance Institute of British Columbia 2019/2020
2019/2020
Insurance Institute
of British Columbia
       Annual Report
Seventy-Fourth Annual Report
Table of Contents
Governing Council 2019 – 2020                                                      3
Reports
  President’s Report                                                               4
  Academic Division Report                                                         8
  Professional Division Report                                                    12
  Vancouver Island Chapter President’s Report                                     16
Award Winners 2019                                                                19
Fellow Chartered Insurance Professionals (FCIP) Graduates                         22
Advanced Chartered Insurance Professionals (ACIP) Graduates                       22
Chartered Insurance Professionals (CIP) Graduates                                 23
Risk Management Certificate Graduates                                             27
Instructor Certification Program Graduates                                        28
Seminar Report 2019 – 2020                                                        29
CIP Society Report 2019 – 2020                                                    30
Student Enrollment                                                                32
Minutes of the 2020 Annual General Meeting                                        33
Independent Auditor’s Report                                                      39
Financial Statements                                                              42
Instructors 2019 – 2020                                                           50
Past Presidents                                                                   51
Foundation Fellows                                                                53
Honorary Life Members                                                             53
Donors 2019 – 2020                                                                54
Convocation Sponsors 2019                                                         55

                                                      2019 – 2020 Annual Report    1
Governing Council 2019 – 2020
President                         Kerry McLaughlin, CIP, CRM, ACS
1 Vice President,
st
                                  Kelly Krakonchuk, CIP
Academic Division
2nd Vice President,               Sarah Tung, BCom, FCIP, CRM
Professional Division
Secretary / Treasurer             Debra Copeland, BA, FCIP
Past President                    Sharon Craver, BAA, MBA, CIP, CRM
President,                        Melissa Stedman, FCIP, CRM
Vancouver Island Chapter
Chair,                            Spencer Denton, BBA, CIP, CAIB
Marketing & Communications
Chair, Seminars                   Vicki Rowan, FCIP, CRM
Chair, Education                  Angela McIldoon, BA, FCIP, CPHR
Chair, Events                     Jason Hall, CIP, CRM
Chair, Thompson/Okanagan          Carol Ann Slack, CIP

Staff
Manager                           Danielle Bolduc, BComm, CIP
Seminars & Events Coordinator     Winnie Hon, CIP, DipT
CIP Program Coordinator           Sandra Enriquez, BA (Hons), CIP
Licensing Program Coordinator     Kaitlin Carmichael
Education & Events Coordinator,   Donna Salahor, CIP
Vancouver Island
Administrative Assistant          Anastasia Zhdanova, BCom

                                                       2019 – 2020 Annual Report   3
President’s Report

                           Good afternoon and thank you for attending the Insurance
                           Institute of BC’s Annual General Meeting. Attending our
                           AGM in a virtual format is something new and we
                           appreciate your support and presence today.

                  It has been by privilege to work with a very talented executive,
                   council and staff, and I am proud of what we have
                   accomplished this year. I will present to you the highlights
on 2019/2020 and spend a few moments talking about the impressive pivot
the IIBC and IIC made during the developing months of COVID-19.

2019/2020 was another good year for the IIBC. While there was dip in
our overall membership numbers, you have heard from the reports of
our Vice Presidents the successes in all other areas.

I will take a moment to highlight the IIBC’s key accomplishments that are
worth a second mention and recognition. If you recall the 2018/2019 year saw
a record membership number at 5205. This past year we fell slightly below
target (of 4970) ending with a membership count of 4840, something to still
be extremely proud of. Despite a decrease in membership numbers, this past
year we have exceeded registrations and revenue for the CIP program, seminars
and events. I am extremely proud of the work of all of our committees. Our
committee members work extremely hard in their volunteer capacity and
without them we could not do what we do year over year.

I would like to spend a moment talking about the success of our seminars
this year. Our target total attendance for seminars up 60% with an average
attendance per seminar up 23% over last year. This is truly outstanding.
I strongly believe the relevant topics of our seminars and the quality of content
and speakers is gaining the attention of our industry people. The creativity of
our committee has brought unique seminars to our BC communities such as
Live Burn and our extremely popular symposium event.

Before taking a few moments to report on the Insurance Institute of Canada’s
AGM and Western Regional meetings, I would like to mention the recent
passing of Mr. Neil Nason. On March 23 of this year, Neil, passed away.

4   The Insurance Institute of British Columbia
Some of you joining us today had the opportunity to work Neil as Manager
of the IIBC from 1999 to 2003. Our condolences to Neil’s friends and family
at this very difficult time.

IIC AGM – October 2019
In October, I had the privilege of attending the Insurance Institute of
Canada’s AGM in Saskatoon with Kelly Krakonchuk and Melissa Stedman.

As always, this event provided us with a great opportunity to exchange
ideas with others from Insurance Institutes across Canada and of course,
partake in social activities that bring everyone together and help create some
camaraderie amongst the group.

The Insurance Institute continues to push forward with new and updated
offerings that are relevant to our industry and have continued to support the
work being done here in our province.

The AGM was very informative, and we heard about the great work they are
doing to advance the Institutes across Canada. Some highlights were:

• Rewrites of the CIP textbooks continues as planned, and feedback on the
  new textbooks has been very positive. 17 textbooks had been redesigned,
  with each new revision there is a standardized and enhanced online tutorial
  available. Online tutorials include practice exam questions,
  chapter summaries and game-based learning activities
• A New CIP course elective will be launched in January 2021 -
  Cyber Risk/Security
• Based on feedback from members and stakeholders, a new Advanced
  CIP course focusing on critical analysis and reflection on technological
  innovation and change in the P&C industry will be developed to replace the
  current requirement of an elective
• The new MGA Certificate Program - New 3 course certificate program has
  been developed: MGA – focuses on the unique fundamentals and niche
  markets that are serviced by MGA’s.

Western Regional Meeting – May 2020
In early May of this year, Danielle Bolduc, Kelly Krakonchuk and Malika
Mosseddaq attended the Western Regional Meeting virtually. It was a new

                                                         2019 – 2020 Annual Report   5
format for all and a very different experience. Missing was the networking
opportunity and to support the virtual format of the meeting, duration was
shortened to a few hours.

While the meeting was short, this was once again, a great opportunity to hear
about the great work of our other Western Institutes. The Western Institutes
continue to have great financial results and lead the country in success! As
I listened to the various reports across the Provinces I quickly picked up on
a theme. The Institutes have great synergy. We are sharing more and more
throughout the year and leveraging each other’s creative and amazing ideas.

Many successes were shared at the Western Regional Meeting:

• National & Western Membership: Great numbers nationally and at the
  local Institutes.
    • Western Membership total 12,116 and National Membership is 40,500
      (up from 2019 # 40,372)
• CIP Graduates: Increase slightly both nationally and in the west
    • West 5708 and Nationally 18,322
• Seeing an overall decrease in CIP In-Class Registrations. This was expected
  as we see an increase in Virtual classroom attendance.
• CIP Text Rewrite Update: Remaining in 2020 is the rewrite of 7 additional
  CIP courses, New CIP Cyber Elective Course, New ACIP course Technology
  in Insurance, 3-course MGA Program and 2 FCIP courses.
• Social Media: Increasing our presence on social media including LinkedIn,
  Twitter and Facebook. Earlier this spring, during International Women’s
  day, the female President’s across the Institutes were highlighted.

COVID-19
A rapid pivot was required in all aspects of the Institutes dealings as a result of
COVID-19. Study sessions, virtual classes, online tutorials, textbook issuance,
exam solutions, virtual seminars, and revised schedules. Both the IIC and
IIBC were exceptional in their quick responses. IIBC responded quickly to
Licensing and shifted all in person licensing classes to virtual platforms. IIC
recognized the impact from employers with restrictions to in person exams
and developed live virtual proctoring solution for level 1 OTL exams across
the country. This approach received regulatory approval to implement the
solution and was extremely successful in addressing the backlog of licensing

6   The Insurance Institute of British Columbia
exams. The IIBC supported CIP in class instructors to quickly shift mid-way
through the semester to virtual delivery. I was so impressed by the quick
response and support provided. For those involved, a big thank you on behalf
of the students and instructors. The IIBC also shifted the 2020 symposium
and seminars to a virtual format which were also huge successes. I had the
privilege of attending all the virtual offerings for this past symposium and I
cannot say enough wonderful things about the organization, communication,
content and presentation. Well done everyone!

In Conclusion
Another busy, and very successful year now comes to an end. We would not
have the success that we have without the dedicated and talented team here
in BC. I would like to express my sincere appreciation to Danielle for all
her guidance to me as President (a.k.a. keeping me on track and organized).
I would also like to recognize her ongoing support and dedication throughout
the year along with other members of the Insurance Institute of BC team:
Winnie Hon, Sandra Enriquez, Kaitlin Carmichael and Anastasia
Zhdanova and Donna Salahor on Vancouver Island.

I also want to extend a big thank you to Melissa Stedman for serving an
additional term as President of the Vancouver Island Chapter. Melissa
has done an outstanding job over the years as President of the Chapter.
The Chapter has grown and developed under her leadership and she passes
over a well-oiled machine to Malika Mosseddaq. Welcome Malika.

I really have appreciated working with the Executive and Council. Their level
of professionalism and enthusiasm and willingness to educate and promote
the CIP brand is exceptional. This team, along with Danielle and her team,
and all the other volunteers are the reason for our success. Thank you.

I look forward to continuing to serve as your Past President for this
upcoming term.

Respectfully submitted,

Kerry McLaughlin, CIP, CRM, ACS
President
Insurance Institute of BC

                                                         2019 – 2020 Annual Report   7
Academic Division Report

I am pleased to present the following report that outlines the success of the
Academic Division for the 2019 - 2020 term.

The Academic Division is made up of three areas: The Education Committee,
Marketing & Communications Committee and Thompson/Okanagan Committee.

I will begin with the Education Committee chaired (acting) by Leanne
Taylor, CIP of HUB International Insurance Brokers. I would like to
extend appreciation to Angela McIldoon, BA, FCIP, CPHR who chaired this
committee for three years until January 2020. Angela decided to shift her
volunteering focus; we wish her all the best in her support of new societies.
Leanne was the vice-chair and she eagerly stepped in to act as chair until the
end of this term.

The mandate of this Committee is to maintain and improve the quality of
educational services offered by IIBC to students in the Licensing and CIP
programs by assisting and supporting the Insurance Institute in the delivery
of the Education program.

Highlights of this past year include:

• CIP in-class enrolment was 1033 to a target of 1000, a +3% variance to target.
• CIP registrations increased 6% (1033 vs 978) over last year due to an
  increased offering in virtual classes and increased ICBC registrations.
• Most of our CIP courses are offered in both formats: Virtual (evenings)
  and Fast Track (Saturdays). In the past year, we only offered 2 in-person
  evening classes.
• Due to Covid-19, all our Spring/Summer courses are currently only offered
  in a virtual format. We plan to do the same for the Fall semester.
• ICBC employee participation in the CIP program is a significant part of our
  CIP registrations with 321 registrations which was an 18% increase over last
  year when we saw a 40% decrease due to restrictions on CIP enrollment.
  This year, ICBC’s C11 registrations increased by 170% (from 31 to 84) which
  is very promising.
• BCAA has reduced their offering of in-house CIP classes for licensing
  purposes (C130 & C131).

8   The Insurance Institute of British Columbia
• For the past 2 semesters, the Co-operators is offering in-house C130 and
  C131 courses.
• CIP classes were held in several locations in the province including
  Vancouver, New Westminster, Surrey, Langley and Victoria.
• We held 7 Fast Track classes this Winter semester. Due to Covid-19, the
  instructors could not hold in-person session for the last 2 classes. Therefore,
  the remaining classes were converted into a virtual format and the mid-
  term was converted from a proctored mid-term exam to assignment based.
  We are pleased on how well our instructors adapted and with the quick
  support from the Insurance Institute of Canada in providing licenses for
  instructors, registering students in the LMS platform and the conversion
  of the mid-term. The Institute also supported by implementing the
  Instructor Resource Community Centre (IRCC) which is a new resource
  for CIP instructors. It includes excellent training material and tools for
  virtual instructors.
• We organized two half day professional development sessions to provide our
  instructors with new skills, training and networking opportunities. For the
  Fall session, the training portion was on “exam question writing” facilitated
  by Aida Hadziomerovic, Director Examinations, Insurance Institute
  of Canada and supported by Gina Iozzo also from IIC. The instructors
  (and the staff) really appreciated the openness and sharing of info on
  composition of CIP exams.
Great work from the Education Committee! I would also like to extend a huge
thank you to Sandra Enriquez, BA (Hons), CIP, CIP Program Coordinator of
the Insurance Institute of BC for all her hard work with the committee this
year. A particular extension of appreciation is due for Sandra’s tireless work in
supporting the move from in-class fast track instruction to virtual instruction
as we navigated the pandemic.

Next, the Marketing and Communication Committee is chaired by
Spencer Denton BBA, CIP, CAIB of BFL CANADA and vice-chaired by
Colleen Robinson BBA, CIP, of The Insurance Corporation of British
Columbia. Their goal is to promote membership growth, generate interest
in the Insurance Institute of British Columbia and in careers in the
insurance industry and to increase brand awareness by identifying
opportunities and assisting the Institute in developing Marketing and
Communications programs.

                                                          2019 – 2020 Annual Report   9
Some of the Highlights of this past year include:

• CIP video campaign, we invested $17,000 on the CIP video online campaign
  for a total of $24,000 including IIC subsidy.
• Full page CIP ads in BC Business and Business in Vancouver magazines.
• Licensing focused initiatives including Google Word Licensing Campaign in
  the Fall and LinkedIn licensing ads in the Winter.
• Broker focused initiatives including: Ads in the BC Broker magazine,
 “Salute” dinner bronze sponsorship. We prepared a mailing to the CAIB
  grads again this year to invite them to enroll in CIP program. However, the
  mailing is delayed due to Covid-19 and will be sent out in summer 2020 to
  promote the Fall semester.
• YIP (Young Insurance Professionals): In partnership with IIC, we are
  pleased to sponsor YIP BC.
• We were thrilled to secure a booth at the trade show again at the IBABC
  conference in March 2020 however, the event was cancelled due to Covid-19.
• We made the difficult decision to disband the Marketing Committee after
  this term. IIC does a wonderful job of managing the advertising campaigns
  and as our 2020/2021 advertising budget will likely be reduced revenue due
  the impact of Covid-19, we thought the timing was right to shift focus. As
  such, we created a new Licencing Committee, this committee will enable
  us to better target growth initiatives in this area. We are excited about this
  change and look forward to the successes to come as a result.
A successful final year for the Marketing Committee!

Our Thompson / Okanagan Committee is chaired by Carol Ann Slack CIP.

Their objective is to increase the awareness of the Institute and its products to
the Thompson / Okanagan community by creating opportunities and assisting
the Institute with delivery.

Highlights of this past year include:

• May – Business Interruption seminar in Kelowna – 27 attendees
• July - hosted the 6th Annual Okanagan boat Cruise in Kelowna – we sold
  out with 80 attendees
• October - the first wine tasting event was held in Kelowna which sold out
  at 49 tickets

10 The Insurance Institute of British Columbia
• October - Equipment Breakdown seminar– 18 attendees
• November - a Graduate luncheon with 17 attendees (1 ACIP, 1 Risk,
  4 CIP - total of 6 grads)
• February - Networking event in Kelowna – 68 attendees
• Due to Covid-19, the Volunteer Appreciation lunch in Kelowna was
  cancelled. We also delayed two planned events - the Business Interruption
  Seminar scheduled in April is postponed and the Strata Water Loss
  Workshop scheduled in May is currently on hold.
We appreciate the work done by the Thompson /Okanagan Committee to
generate support. Thank you to Winnie Hon for supporting the efforts of
the committee.

While the committees and their volunteers work hard, we would not be able to
do what we do without the ongoing support of Danielle Bolduc and the IIBC
team. I would like to acknowledge how lucky we are to have such a strong
and capable team who are absolutely a pleasure to work with. Danielle, your
efforts and those of your team support our success. Thank you!

Respectfully submitted,

Kelly Krakonchuk, CIP
1st Vice President, Academic Division
Insurance Institute of BC

                                                       2019 – 2020 Annual Report 11
Professional Division Report

I would like to take this opportunity to thank everyone “virtually” here today
for showing your support for the Insurance Institute of BC.

I would also like to express my thanks to Kerry McLaughlin, CIP, CRM, ACS
for her dedicated work as our President this past year. She has led us through
another successful year. Thank you, Kerry. The Executive and Council very
much appreciate your leadership this year.

I am pleased to present the following report that outlines the success of the
Professional Division for the 2019-2020 term.

The Professional Division is made up of two areas: The Events Committee and
Seminars Committee.

Events Committee
The Events Committee was chaired by Jason Hall, CIP, CRM. This was
Jason’s first year as Chair of the Events Committee, though he has been a
member of the Events committee since 2017. Jason has demonstrated great
enthusiasm in his role with a fresh perspective. He led his committee through
another successful year putting on several very successful events:

Battle of the Bands
 The 11th Annual “Battle of the Insurance Bands”, CIP Charity event, was held
 on March 5th at the Blarneystone. Because of an issue with a new venue, we
 changed our plans and returned to a previous venue which is well liked but
 has a lower capacity of 356 guests. This event sold out in 24 hours, which was
 a record time with an additional 122 people on the waitlist. The event raised
 $12,026 which was donated to the BC SPCA, as selected by the winning band,
“Paddy Waggin”. Due to Covid-19, Paddy Waggin band members and IIBC
 President presented a donation cheque virtually to the BC SPCA.

CIP Society Golf Tournament
The 17 th Annual CIP Society Golf Tournament was held at Hazelmere Golf
Course on June 14, 2019.

12 The Insurance Institute of British Columbia
Once again, this very popular event was sold out with 152 players. We
continue to offer the wine theme which is highly regarded by our golfers
as we feature a different local winery every year. Our wine sponsor hosts a
wine tasting station on the golf course as well as sponsors the wine served at
dinner. Our prize sponsors contribute to the cost of the wine bottles given to
each attendee to take home instead of the typical golf prizes. A donation was
made to WICC BC of $ 2462 which were the proceeds from sales of mulligans
and hole sponsorships.

Convocation
The Vancouver Convocation & Awards Luncheon was held on November 20,
2019, at the Pan Pacific Hotel. Our attendance was 417 attendees including
138 CIP Grads, 3 FCIP Grads, 16 Risk Management and 6 Advanced CIP grads.
Attendance for this event was up 42 guests over last year and featured the
video of the national leadership award winner from BC. Everyone takes great
pride in arranging and participating in this event, as it is the centrepiece for
the education programs delivered by the Insurance Institute.

Wine Tasting Events
This year, we hosted 3 wine tastings which all sold out at 50 attendees or more:
in Vancouver at Cityside on May 28th, 2019; in Abbotsford at the Seaside Pearl
on July 23rd; and in Vancouver again at Salt on Feb 25th, 2020. These tastings
are always very popular and sell out quickly.

There were 2 new events held this year which appealed to new demographics:

The Halloween Bash was held on Wednesday, October 30th at The Basement
at Belmont Hotel. It had a good turnout with 125 attendees, and the
committee would like to repeat the event in coming years.

The Bowling Social was held on Friday, November 29th at Revs in Burnaby.
This event had a higher turnout than expected at 75 guests. It appealed to a
younger crowd and drew people who never attended other events.

Seminars
The Seminars committee was chaired this year by Vicki Rowan, FCIP, CRM
and Vice-Chair Cam Mitchell, BA, CIP of Gore Mutual. Despite being Vicki’s
first year in this role, having previously chaired the Events Committee,

                                                          2019 – 2020 Annual Report 13
average attendance per seminar was up 23% over last year and Symposium
attendance was up 14%. With Vicki’s strong leadership and work ethic, this
committee produced high quality and very successful Academic and CIP
Society seminars for our members. Worth noting is one particularly unique
and logistically challenging seminar, which featured a live burn, requiring
coordination between restoration companies and the fire department.

This past year included:

• Academic Seminars: 13 (target 10) with 549 attendees (average of 37 per seminar).
  • Free member bonus seminar (average attendance reported above exclude
    this seminar): 106 attendees
• CIP Society Seminars: 8 incl Symposium (target 9 incl Symposium) with
  458 attendees (average of 48 per seminar)
 During this term, the committee planned a very successful Symposium which
 took place on April 10, 2019 This was the 4th annual Symposium and our theme
 was “Adapting to a Changing Market”. Attendance was up 14% over last year
 with 120 attendees. There were 5 seminars scheduled throughout the day which
 attendees could select from (Marijuana/Cannabis; Are We Ready for Extreme
Weather Events: An Engineering Manifesto; Pollution; Forest Fire & Climate
 Change; and Social Media & Endorsement Exposures). In addition, this year
 we included a panel discussion on the topic of The Changing Environment of
 Denials & Bad Faith Claims, which was well received. Our lunch keynote on
“Riding the Wave of Change” was very engaging and inspiring. The speakers
(Julie and Colin Angus, National Geographic Adventurers) shared their story
 about their rowing adventure across the Atlantic Ocean through Siberia. The
 day ended with a cocktail reception.

While the more recent Symposium on Resilience, held in April 2020, will be
in the next fiscal year, it is worth mentioning that due to COVID-19, we made
the quick decision to convert the in-person symposium into a virtual one held
over 2 afternoons. We offered the same seminars and speakers but removed
the panel and keynote speaker. Due to the quick pivot in format, over 100
attendees were able to participate in each of the 5 webinars.

14 The Insurance Institute of British Columbia
Volunteer Acknowledgement
The accomplishments of the Professional Division are the result of many
dedicated, hard-working and committed volunteers. We’ve been so fortunate
to have Chairs & Vice-Chairs with tremendous leadership abilities. We truly
value what our volunteers do for the IIBC and for our members year-after-year.

To thank our Council & Committee volunteers, we scheduled our Annual
Volunteer Appreciation lunch for the Executive, Council Chairs and committee
members at Steamworks restaurant on March 18th, 2020. However due to the
pandemic, we had to unfortunately postpone the event.

On a final note, I’d like to once again thank the IIBC staff for all they do all
day every day for our members and our volunteers – a special shout out to
Winnie Hon, CIP, DipT, Seminar and Events Coordinator. They are a team
of truly amazing people and led by Danielle Bolduc, BComm, CIP who
continues to be the driving force at the IIBC.

Respectfully submitted,

Sarah Tung, BCom, FCIP, CRM
2nd Vice-President, Professional Division
Insurance Institute of BC

                                                            2019 – 2020 Annual Report 15
Vancouver Island Chapter
President’s Report
The following report was presented at the Vancouver Island Chapter’s Annual
Meeting and Election of Officers on June 17, 2020.

The Vancouver Island Chapter of the Insurance Institute of BC membership
number for the past fiscal year was 604, a decrease from 676 last year. Our
strong membership presence ensures that our input on both the Provincial
and National levels is heard.

We have an enthusiastic team of committee members on the Island and could
not offer the many classes, events, and seminars without their valuable time
contribution. I feel very fortunate to have the opportunity to work with such a
great group of executive and committee members. During the 2019-2020 fiscal
term, the Vancouver Island Committee established sub-committees for the
various Chair roles (Seminars, Events & Education). The purpose of creating
sub-committees was to ensure that all committee members have a clear
understanding of their role and continue to remain engaged. A succession plan,
purpose and list of responsibilities were tailored to meet the mandate goals for
each sub-committee.

I’m pleased to report that we successfully ran 6 seminars during the 2019-
2020 fiscal year. We coordinate seminars that include high quality topics and
presenters, promote personal development, and reach out to an expanding
audience base throughout Vancouver Island.

In addition to seminars, we also offer several CIP courses per semester via
evening classes or weekend fast track classes. During the 2019 – 2020 fiscal year
we offered 9 different classes of which only 2 ran. These offerings are possible
because of the great group of instructors we have on the Island. Special thanks
to Dennis Summerhayes, Maurice McFadden, Lynda Crawford, Dale
Rogoza, Lucille Cuel and Addison Smith for offering their time and expertise
to instruct for the Institute, even if their all their classes did not run.

We held our 13th Annual CIP Society Golf tournament on June 19, 2019 at
Olympic View Golf Club. We had 70 golfers and an additional 12 attendees for
dinner. This tournament was made possible thanks to the generosity of all
our sponsors. Unfortunately, due to the pandemic we have had to make the
16 The Insurance Institute of British Columbia
difficult decision to postpone this years’ tournament. We hope to be back on
the Greens in 2021!

On August 22, 2019, a beautiful sunny calm evening, we hosted our 1st
Summer Cruise & Schmooze event aboard the Marauder IV. Thank you
to Service Master Restore & Pro-Pacific DKI for co-sponsoring the event.
The cruise sold out at 65 registrations.

On September 26, 2019 we held our 8th Annual Past President’s event at
the Victoria Golf Club and had 15 in attendance. We were pleased to have
dinner at the Victoria Golf Club where the first Vancouver Island Chapter
Convocation was held back in 1964. Reuniting with past acquaintances is
what makes this a very special event for our Island chapter. We look forward
to hosting this event for many years to come and hope to see even more Past
Presidents attend. In addition to the aforementioned events, the Vancouver
Island Chapter also put on 3 networking events during the 2019 fiscal term.
We kicked off the year with our 2nd Annual Peers & Beers dinner and beer
tasting in Nanaimo on April 4th, 2019 at the Longwood Brew Pub. This sold
out with 30 guests attending. Thank you to Coastal Community for providing
some great door prizes. Our 10th Annual Mid-Island Networking Event was
held on September 19th, 2019 at the Grand Hotel in Nanaimo with a turnout
of 25 guests. Thank you to Williams & Partners and McLarens Global for co-
sponsoring. We held our 15th Annual Networking Event in Victoria at the Bard
& Banker Pub on February 20, 2020 with 56 attendees. Thank you to Carfra
Lawton Lawyers & Western Coast Insurance Services ( formerly Coast Capital
Insurance) for sponsoring the Victoria event.

Our Annual Convocation Awards Dinner & Dance was celebrated on
November 22, 2019 at the Victoria Golf Club. There was a total of 110 guests
of which we recognized 14 Graduates of the CIP program and presented 5 Risk
Management Certificates and 4 awards.

During the past term, I had the opportunity to travel to the Western Regional
meetings held in Saskatoon on May 1st to 3rd, 2019. The National AGM was
also held in Saskatoon on October 28 & 29th, 2019. These meetings provide
valuable insight on how we compare to other chapters across the country and
the new programs that are offered by the Insurance Institute of Canada. The
networking, information sharing and comradery with fellow IIC members has
proven to be invaluable.

                                                        2019 – 2020 Annual Report 17
I am honored to work with a great group of council members who have
volunteered their time, energy and expertise to plan each seminar, event and
CIP class. I would like to thank the Vancouver Executive Committee for their
continuous support of the Vancouver Island Chapter.

Speaking of Volunteers, on behalf of the Vancouver Island Chapter, the
Insurance Institute of BC was pleased to issue gift cards to the 21 individuals
who volunteered for IIBC in the past year. Volunteers provided their time to
IIBC as proctors, instructors, ambassadors and /or committee members.
We truly appreciate all the support provided to IIBC; without it our
programs would not be the success that they are.

I have enjoyed my 9 years on the committee in various roles. This Annual
meeting brings my 3-year term as President to a close and I welcome Malika
Mosseddaq into her new role as President. I look forward to assuming the
role of Past President of the Vancouver Island Chapter and continuing to
actively participate in the island activities.

Respectfully submitted,

Melissa Stedman, FCIP, CRM
President
Insurance Institute of BC | Vancouver Island Chapter

18 The Insurance Institute of British Columbia
Award Winners 2019
Insurance Institute of BC Awards

Fellow Chartered Insurance Professional (FCIP)
Bronze Medal Award — Robert Yates Memorial
Cynthia Yuan,FCIP
Markel Canada

Silver Medal Award — Eric Laity Memorial
Christopher James Hannis,FCIP
Northbridge Insurance

Gold Medal Award — Norman Bortnick Memorial
Jason Harrison,FCIP
Travelers Canada

Advanced CIP (ACIP)
Top ACIP Graduate
Raveen S. Janjua,ACIP
Zurich Canada

                                              2019 – 2020 Annual Report 19
Chartered Insurance Professional (CIP)
Top Claims Award
Laura Yovanovich,CIP
Barnescraig & Associate

Bronze Medal Award
Bichtar S. Mahal,CIP
Williams & Partners Forensic Accountants

Silver Medal Award — Malcolm C. Simpson Memorial
Gloria Stivan Irkal,CIP
Insurance Corporation of BC

Gold Medal Award — Leonard J. DeVito Memorial
Morris Ho,CIP
Wawanesa Insurance

Thompson Okanagan Award (CIP)
Top CIP Graduate — Pam Jones Memorial, Thompson Okanagan Region
Sheila Nelson,CIP
BCAA Insurance Agency

Vancouver Island Chapter Awards

Chartered Insurance Professional (CIP)
Top Graduate, Vancouver Island
Anya Biryuk,CIP
Intact Insurance

Runner Up, Vancouver Island
Elena Vorontsova,CIP
Intact Insurance

20 The Insurance Institute of British Columbia
Insurance Institute of Canada Awards

Risk Management Certificate
Runner Up Graduate
Corbin Joel Kine Ketterer,CIP
Intact Insurance

Chartered Insurance Professional (CIP)
Top Graduate — Full Time Insurance Program — The Frank Dougan Prize
Hoda Azouji,BCIT Graduate
South Western Insurance Group

Third Runner Up — The Honourable Order of the Blue Goose International Prize
Gloria Stivan Irkal,CIP
Insurance Corporation of BC

Gold Prize — Top Student — The Ralph Sketch Prize
Morris Ho,CIP
Wawanesa Insurance

Special Awards
BC CIP Instructor of the Year — David C. Skingsley Memorial
Karen Graves,BA, CIP, ACS
Talbot Insurance Services

BC Volunteer of Distinction
Manjit Biring,MBA, FCIP

CIP Society National Leadership Award — Established Leader
Monica Woldring,CIP, CAIB, CCIB (BC)
InsureLine Brokers

                                                        2019 – 2020 Annual Report 21
Fellow Chartered Insurance Professionals
(FCIP) Graduates

FCIP
Christopher James Hannis                         Northbridge Insurance
Jason Harrison                                   Travelers Canada
Cynthia Yuan                                     Markel Canada Limited

Advanced Chartered Insurance
Professionals (ACIP) Graduates
ACIP
Anne Gayle Ballesteros                           Intact Insurance
Janiece A. Brown                                 City of Surrey
Raveen S. Janjua                                 Zurich Canada
Michael Kayser                                   ICBC
Kathryn Lee                                      Economical Insurance
Jennifer McLean                                  ICBC
Robert Pachini                                   ICBC

22 The Insurance Institute of British Columbia
Chartered Insurance Professionals
(CIP) Graduates
CIP With Honours
Savannah Burley          Intact Insurance
Brent Elliott            Intact Insurance
Tripti Gosal             ICBC
Morris Ho                Wawanesa Mutual Insurance
Gloria Stivan Irkal      ICBC
Bichtar S. Mahal         Williams & Partners Forensic Accountants
Charles Pham             Tokio Marine & Nichido Fire Ins.
H. Henning Rieske        Westland Insurance Group

CIP
Jason Adolfo             Westland Insurance Group
Juliette Aquino          Intact Insurance
Celeste Atal             CNA Canada
Hamida Ayubi             Wawanesa Mutual Insurance
Lisa J. Balcaen          Barnescraig & Associates
Dominic Bali             Real Insurance Solutions
Deborah Barr             Intact Insurance
Holly Barton             ICBC
Cory Becker              ICBC
Kenneth Bielert          Claimspro
Anya Biryuk              Intact Insurance
Rachel Blachford         -
Stephanie Bohn           CapriCMW Insurance Services
Jaimie Bourdon           ICBC
Megan Bradley            Barnescraig & Associates
Brent Bugg               HUB International
Michael William Butler   Cansure
Larriza Cabungan         Cansure
Siobhan Callander        ICBC
Brian Carriere           Schill Insurance Brokers
Michele Carver           BCAA
Michael Casey            Optimum West Insurance

                                         2019 – 2020 Annual Report 23
Bryce William Chaddock                           CapriCMW Insurance Services
Chris Chan                                       The Co-operators
Larissa Chang                                    Western Coast Insurance Services
Angel Chen                                       Intact Insurance
Grace Cheng                                      HUB International
Cameron Cheung                                   SBC Insurance Agencies
Ka Hing Cheung                                   King Insurance Services
Andros Chien                                     Cansure
Joshua Ching                                     ICBC
Lloyd Chun Soon Choong                           -
Alice Chou                                       Gore Mutual Insurance
Dannielle Clarke                                 ICBC
Brandyn J. Cox                                   Cox Insurance Associates
Jessica Cox                                      Working Ventures Insurance
Maristela Caraig Cruz                            belairdirect
Barbra Jane de Ruiter                            Western Coast Insurance Services
Danielle Cruz Der                                Admiral Insurance Services
Maria Dickout                                    Coast Claims Service
Susan Dorey                                      Mutual Fire Insurance
Elias Faltenhine                                 Intact Insurance
Jessica Faulkner                                 Wawanesa Mutual Insurance
Rosiane Ferreira                                 Northbridge Insurance
Jennifer Feuchter                                Peter F Pook Ins Agencies
Ethan James Folkmann                             Cox Insurance Associates
Alex Fung                                        Wawanesa Mutual Insurance
Carly Gauthier                                   Guardian Risk Managers
Esther Giang                                     Rush Claims Solutions
Christine Giles                                  Claimspro
Kenny Gill                                       Westland Insurance Group
Aiden Ha                                         Wawanesa Mutual Insurance
Broderick Hagglov                                HUB International
Jason Hall                                       Willis Towers Watson
Heidi Harvey                                     ICBC
Conor Higgins                                    ICBC
Winnie Hon                                       Insurance Institute of BC
Taylor Hryb                                      Mercury Adjusters
Nicholas Hsu                                     Group Health Benefit Solutions
Darren Huntley                                   The Co-operators
Harjeet Singh Kaler                              Choices Insurance Services
24 The Insurance Institute of British Columbia
Shawn Singh Kandola      Square One Insurance
Manj Kang                Wawanesa Mutual Insurance
Peter James Keevil       Wawanesa Mutual Insurance
Pauline Maria Kemp       ICBC
John Kim                 Wawanesa Mutual Insurance
Samuel King              Economical Insurance
Derek Kooistra           LGM Financial Services
Yen Chen (Levi) Kuo      Citistar Financial Services
Karen Lam                Vueity
Ina Lee                  CapriCMW Insurance Services
Jonathan Lee             JT Insurance Services
Wanda Lee                ICBC
Queenie Leung            ICBC
Lillian Lo               TXL Insurance Agency
Hamish Love              Sovereign General Insurance
Tina Lu                  ICBC
Manbir Kaur Ludu         -
Nicole Leeanne Lyne      HUB International
Christopher Lyons        Guardian Risk Managers
May Malaeb               ICBC
Carly Mara               ICBC
Trevor Morley            Coast Claims Service
Sydney Morrison          Sovereign General Insurance
Karyn Mosley             Willis Towers Watson
Indujah Murugathasan     Intact Insurance
Ravina Narayan           ICBC
Anju Neb                 ICBC
Sheila Nelson            BCAA
Simon Ng                 BFL CANADA Insurance Services
Patrick Ngo              BC Pension Corporation
Heather Elyse O’Connor   HUB International
Craig Papineau           BCAA
Allan Pasacreta          BFL CANADA Insurance Services
Khrystyna Perepelytsia   Gore Mutual Insurance
Alison Phelps            ICBC
Curtis Platt             The Co-operators
Frank Potts              ICBC
Theresa Powers           Megson FitzPatrick Insurance
Kristin Prior            Crawford & Company (Canada)
                                       2019 – 2020 Annual Report 25
Erica Purcell                                    The Guarantee
Bruce Quail                                      ICBC
Sarah Richards                                   Crawford & Company (Canada)
Lance Richardsen                                 Peter F Pook Ins Agencies
Austin Riddle                                    ICBC
Audrey Robertson (Maschi)                        Blackstone Rehab Management
Natalie Robertson-Kerr                           Allwest Insurance Services
Reilly Robson                                    ICBC
Caterina Salmeri                                 Wawanesa Mutual Insurance
Raminder Sandhu                                  Troy Wotherspoon Insurance Svcs
Caroline Sayer                                   Janzen Insurance Brokers
Justin Schubert                                  Intact Insurance
Cindy Shokar                                     ICBC
Amrit Singh Sidhu                                S & S Insurance Services
Catherine Skingsley                              B&W Insurance Brokers
David Skogstad                                   BCAA
Patrick Smith                                    CNS
Dorsa Soleyman                                   CapriCMW Insurance Services
Dheeraj Soodhan                                  Claimspro
Fil Sousa                                        ICBC
Jordan Specht                                    ICBC
Karina Speer                                     Intact Insurance
Ana-Maria Stefan                                 The Guarantee
Jeremy Sugden                                    Northbridge Insurance
Mitch Tarasuk                                    ICON West Construction
Elizabeth Taylor                                 Intact Insurance
Gina Tung                                        ICBC
Jana Ulicna                                      Premier Group of Companies
Kirk J Vardy                                     Claimspro
Kelly Vermette                                   ICBC
Alex Vevers                                      HUB International
Michael Villorente                               BFL CANADA Insurance Services
Lena Vorontsova                                  Intact Insurance
Mia Walker                                       Intact Insurance
Don Wallace                                      ICBC
Derui Wang                                       Canadian Homeland Insurance Srvcs
Leah Wilkinson                                   ICBC
Madison Williams-Rice                            Economical Insurance
George Wong                                      Northbridge Insurance
26 The Insurance Institute of British Columbia
Cameron Woodward              Wawanesa Mutual Insurance
Chelsea Wouts                 Guardian Risk Managers
Liqin Xie                     Citistar Financial Services
Adrian Yau                    Northbridge Insurance
Christine Young               Mutual Fire Insurance
Laura Yovanovich              Barnescraig & Associates
Daniel YC Zhang               Intact Insurance
Ricky Zhong                   BFL CANADA Insurance Services

Risk Management Certificate Graduates
Risk Management Certificate
Stephen John Anderson         BC Transit
Kimberly Chen                 Economical Insurance
Hoon Choi                     Waypoint Insurance Services
Clinton J. Crook              City of Campbell River
Ashton Dahle                  Broadstreet Properties
Sarah Ekholm                  Westland Insurance Group
Beth Jensen                   HUB International
Corbin Joel Kine Ketterer     Intact Insurance
John Lee                      Claimspro
Angela Li                     Intact Insurance
Carlyle Machinski             Wilson M. Beck Insurance Services
Bryan Meier                   Claimspro
Trevor Morley                 Coast Claims Service
Annette Mueller               -
Indujah Murugathasan          Intact Insurance
Arpana Ray                    The Co-operators
Amanda Simpson                Intact Insurance
Dorsa Soleyman                CapriCMW Insurance Services
Ana-Maria Stefan              The Guarantee
Jason Wallace                 HUB International
Greg Warner                   ICBC
Jonelle Warren                City of Port Moody

                                             2019 – 2020 Annual Report 27
Instructor Certification Program Graduates
Instructor Certification Program
Clement Ho                                       ICBC
Thomas Ng                                        Aon Reed Stenhouse

28 The Insurance Institute of British Columbia
Seminar Report 2019 – 2020
Academic Seminars

Greater Vancouver

Seminar Title                                 Date                     Attendance
Strata Water Loss Workshop — Langley          June 26, 2019                  48

Strata Water Loss Workshop — Vancouver        October 23, 2019               57

Science of Fire Investigation                 December 5, 2019               23

Vehicle Fire                                  December 5, 2019                13
Effective Business Communication —
                                              January 21, 2020               106
Free Webinar
Structural Failures Liability                 January 29, 2020               56

Study Skills — Free Webinar                   February 25, 2020              39

Motor Truck Cargo                             March 11, 2020                  61

Vancouver Island

Seminar Title                                 Date                     Attendance
Is the Grass Greener (Cannabis) — Nanaimo     April 4, 2019                  29

Strata Water Loss Workshop — Victoria         May 15, 2019                    43

Business Interruption Workshop — Nanaimo      September 19, 2019             28

Hoarding Awareness — Victoria                 October 23, 2019                19

Thompson/Okanagan

Seminar Title                                 Date                     Attendance
Business Interruption Demystified — Kelowna   May 1, 2019                     27

                                                            2019 – 2020 Annual Report 29
CIP Society Report 2019 – 2020
CIP PROedge Seminars

Greater Vancouver
 Seminar Title                                   Date                 Attendance
 Symposium — Adapting to a
                                                 April 10, 2019          120
 Changing Market
 Strata Changes: from Earthquake to
                                                 September 24, 2019       85
 Air space
 E&O & D&O: Wrongful Acts & Loss                 October 8, 2019          71

 Live Burn                                       November 7, 2019         36

 Earthquake                                      February 26, 2020        60

Vancouver Island
 Seminar Title                                   Date                 Attendance
 E&O & D&O: Wrongful Acts & Loss —
                                                 January 29, 2020         44
 Victoria
 Shared Economy — Victoria                       March 5, 2020            23

Thompson/Okanagan
 Seminar Title                                   Date                 Attendance
 Equipment Breakdown — Kelowna                   October 3, 2019          19

30 The Insurance Institute of British Columbia
CIP Events
Event                                       Date                         Attendance
Peers & Beers — Nanaimo                     April 4, 2019                      30

Wine Tasting at Cityside — Vancouver        May 28, 2019                        50

Golf Tournament — Vancouver                 June 14, 2019                      152

Golf Tournament — Victoria                  June 19, 2019                       71

Boat Cruise — Kelowna                       July 18, 2019                      80

Wine Tasting at Seaside Pearl — Abbotsford July 23, 2019                        50

Cruise & Schmooze — Victoria                August 22, 2019                    60

Networking Event — Nanaimo                  September 19, 2019                 28

Wine Tasting — Kelowna                      October 29, 2019                    50

Halloween Bash — Vancouver                  October 30, 2019                   125

Bowling night — Vancouver                   November 29, 2019                   75

Networking Event — Victoria                 February 20, 2020                   56

Cocktail Event — Kelowna                    February 20, 2020                  68

Wine Tasting at Salt — Vancouver            February 25, 2020                   52

Battle of the Insurance Bands — Vancouver March 5, 2020                        356

Other Events
Event                                       Date                         Attendance
Fall Instructors' Professional Day          September 26, 2019                  15

Winter Instructors' Professional Day        February 13, 2020                   15

                                                              2019 – 2020 Annual Report 31
Student Enrollment
Chartered Insurance Professionals (CIP) Program
In-Class                              2019 – 2020      2018 – 2019   2017 – 2018
  Lower Mainland
     Evening classes                              20             61          207
     (various locations)
     Fast Track classes                           362           374           447
     (various locations)
     In-House classes                              54           67             61
     (various locations)
  Total Lower Mainland                          436           502            715
  Vancouver Island                               22            19            39
  Kelowna	                                        0             0             0
  Online Class	                                  575          458           425
  (live virtual)
  Total IIBC Classes                             1033          979          1179

Distance Learning                               682           831           842

Total CIP Enrollment                             1715         1810          2021

General Insurance Essentials (GIE) Program
Level 1 Brokers/Adjuster              2019 – 2020      2018 – 2019   2017 – 2018
Licensing Program — BC
   College Partners                              116           135           154
  Fast Track	                                    39             31           43
  Virtual	                                       28             13            12
  Home Study	                                    132           174           191

Total                                             315          353           400

32 The Insurance Institute of British Columbia
Minutes of the 2020
Annual General Meeting
                         Wednesday, June 24, 2020
                        The Insurance Institute of BC
                        Virtually via Microsoft Teams

A quorum being present, the President, Kerry McLaughlin, called the meeting
to order at 4:05 pm. Those in attendance were:

Executive and Staff
President                                  Kerry McLaughlin
1st Vice President                         Kelly Krakonchuk
2nd Vice President                         Sarah Tung
Secretary-Treasurer                        Debra Copeland
Past President                             Sharon Craver
Vancouver Island President                 Malika Mosseddaq
Manager                                    Danielle Bolduc
Seminars & Events Specialist               Winnie Hon
CIP Program Coordinator                    Sandra Enriquez
Licensing Program Coordinator              Kaitlin Carmichael
Education & Events — Vancouver Island      Donna Salahor

Other Members of IIBC
Manjit Biring             Jill Blacklock                Jan Brownridge
Spencer Denton            John Dickinson                George Federoff
Mark Francis              Jason Hall                    Hugh Lindsay
Cameron Mitchell          Glenda Ouellette              Jennifer Perry
Keyla Perry               Stephen Pottle                Vicki Rowan
Carol Ann Slack           Yinglin Sun                   Leanne Taylor
Stefan Tirschler          Tracy Wong
                                                          2019 – 2020 Annual Report 33
Notice of Meeting
Proof of Notice of the Annual General Meeting e-mailed to all Members on
June 1, 2020 was read by the Secretary-Treasurer, Debra Copeland.

Report on Quorum
Debra Copeland, Secretary-Treasurer confirmed that the quorum had been
met as required by the Bylaws.

Minutes
The minutes of the 2019 Annual General Meeting were circulated to the
membership. Jennifer Perry moved adoption of the minutes, seconded by
Sharon Craver.
                                                         MOTION CARRIED.

Academic Division Report
Kelly Krakonchuk, 1st Vice President, presented the Report of the Academic
Division. This report included information on the activities of the Education
Committee, the Thompson / Okanagan Committee, and the Marketing and
Communications Committee. Jason Hall moved for the acceptance of the
report, seconded by Sarah Tung.
                                                         MOTION CARRIED.

Professional Division Report
Sarah Tung, 2nd Vice President, presented the Report of the Professional
Division. This report included information on the activities of the Events
Committee and Seminar Committee. Jan Brownridge moved for the
acceptance of the report, seconded by Jason Hall.
                                                         MOTION CARRIED.

34 The Insurance Institute of British Columbia
Vancouver Island Chapter Report
The newly elected President of the Vancouver Island Chapter, Malika
Mosseddaq, presented the President’s report of the Vancouver Island Chapter
which was presented at their AGM on June 17, 2020. Jennifer Perry moved the
acceptance of the report, seconded by Sandra Enriquez.
                                                         MOTION CARRIED.

President's Report
Kerry McLaughlin, President, submitted her report on the year’s activities.
Hugh Lindsay moved the acceptance of the report, seconded by Malika
Mosseddaq.
                                                         MOTION CARRIED.

Financial Report
Debra Copeland, Secretary-Treasurer, presented the Financial Report
including the financial statements submitted by the auditors. Debra moved
the acceptance of the report, seconded by Leanne Taylor.
                                                         MOTION CARRIED.

Approval of Acts of Directors
It was moved by Debra Copeland Secretary-Treasurer, that:

    All acts, contracts, bylaws, proceedings, appointments, elections, and
    payments enacted, made, done or taken by the Governing Council,
    Officers and committees of this Institute since the date of the last
    annual meeting be hereby approved and confirmed.

Seconded by Sarah Tung.
                                                         MOTION CARRIED.

                                                        2019 – 2020 Annual Report 35
Election of New Officers and Directors
In accordance with Article V, Section 5, Paragraph (a) of the Bylaws of The
Insurance Institute of British Columbia the following is a listing of proposed
Officers and Council Members for election at the next Annual Meeting:

Officers:
President:
Kelly Krakonchuk, CIP
RSA
1st Vice President:
Sarah Tung, BCom, FCIP, CRM
AXA XL, a division of AXA
2nd Vice President:
Debra Copeland, BA, FCIP
Intact Insurance
Secretary-Treasurer:
Vicki Rowan, FCIP, CRM
-
Past President:
Kerry McLaughlin, CIP, CRM, ACS
HUB International Insurance Brokers

Council Members:
Spencer Denton, BBA, CIP, CAIB
BFL CANADA
Cameron Mitchell, BA, CIP
Gore Mutual Insurance
Jason Hall, CRM
 -
Carol Ann Slack, CIP
Economical Insurance
Leanne Taylor, CIP
HUB International Insurance Brokers

36 The Insurance Institute of British Columbia
President of the Vancouver Island Chapter of the Insurance Institute of
British Columbia
Malika Mosseddaq, B. Actuarial Sc, FCIP, CRM
Intact Insurance

Representatives to the Governing Council of The Insurance Institute of Canada:
Kelly Krakonchuk, CIP

Sarah Tung, BCom, FCIP, CRM

Malika Mosseddaq, B. Actuarial Sc, FCIP, CRM

Kerry McLaughlin, CIP, CRM, ACS (Alternate)
The Report of the Nominating Committee was presented by Sharon Craver,
Past President and Chair of the Nominating Committee. Stephen Pottle
moved the acceptance of the report, seconded by Jan Brownridge.
                                                          MOTION CARRIED.

Appointment of Auditors
Vicki Rowan, newly elected Secretary-Treasurer, moved that:

      BDO Dunwoody LLP, Chartered Accounts & Consultants, be appointed
      auditors for the ensuing year at a fee to be determined.

Seconded by Spencer Denton.
                                                          MOTION CARRIED.

Banking Resolution
Vicki Rowan, newly elected Secretary-Treasurer, moved that:

The President, 1st Vice President, 2nd Vice President, Secretary-Treasurer, Past
President and Manager or any two of them be authorised to sign cheques and
that any one of them shall make deposits with the bank and endorse cheques
for deposit and receive all paid cheques and other debit vouchers and give
receipts thereof

and

                                                          2019 – 2020 Annual Report 37
The Manager alone be authorized to approve expenses / invoices / payments
up to $2000, the Manager plus one Council Member approve such amounts
from $2000 to $24,999, the Vice President Operations (IIC) to approve such
amounts from $25,000 to $74,999 and the President (IIC) approve such
amounts $75,000 and greater. These limits shall remain in effect as and until
amended or rescinded at a future date.

and

The Insurance Institute of BC hereby grants the Insurance Institute of
Canada continued authority to make payments on behalf of IIBC respecting
all current authority levels.

Seconded by Hugh Lindsay.
                                                        MOTION CARRIED.

Other Business
There being no other business, Kerry McLaughlin called a motion to adjourn
the meeting. Moved by Jason Hall and seconded by Leanne Taylor at 4:55 pm.

Respectfully submitted,

Danielle Bolduc, BComm, CIP
on behalf of
Debra Copeland, BA, FCIP
Secretary-Treasurer
Insurance Institute of BC

38 The Insurance Institute of British Columbia
Tel: 905 270-7700            BDO Canada LLP
                         Fax: 905 270-7915            1 City Centre Drive, Suite 1700
                         Toll-free: 866 248-6660      Mississauga, ON L5B 1M2 Canada
                         www.bdo.ca

Financial Statements
Independent Auditor’s Report
To the Members of the Insurance Institute of British Columbia

Opinion
We have audited the accompanying financial statements of the Insurance
Institute of British Columbia (“the Institute”) which comprise the balance
sheet as at March 31, 2020 and the statements of revenue and expenditures
and fund balance — general fund, revenue and expenditures and fund balance
— CIP society fund and cash flows for the year then ended, and notes to the
financial statements, including a summary of significant accounting policies
and other explanatory information.

In our opinion, the financial statements presents fairly, in all material respects,
the financial position of the Institute as at March 31, 2020, and its results
of operations and its cash flows for the year then ended in accordance with
Canadian accounting standards for not-for-profits organizations.

Basis for Opinion
We conducted our audit in the accordance with Canadian generally accepted
auditing standards. Our responsibilities under those standards are further
described in the Auditor’s Responsibilities for the Audit of the Financial
Statements section of our report. We are independent of the Institute in
accordance with the ethical requirements that are relevant to our audit of
the financial statements in Canada, and we have fulfilled our other ethical
responsibilities in accordance with these requirements. We believe that the
audit evidence we have obtained is sufficient and appropriate to provide a
basis for our opinion

                                                            2019 – 2020 Annual Report 39
Responsibilities of Management and Those Charged with Governance for the
Financial Statements

Management is responsible for the preparation and fair presentation of these
financial statements in accordance with Canadian accounting standards for
not-for-profit organizations, and for such internal control as management
determines is necessary to enable the preparation of financial statements that
are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, management is responsible for assessing
the Institute’s ability to continue as a going concern, disclosing as applicable,
matters related to going concern and using the going concern basis of
accounting unless management either intends to liquidate the Institute
or to cease operations, or has no realistic alternative but to do so.

Those charges with governance are responsible for overseeing the Institute’s
financial reporting process.

Auditor’s Responsibilities for the Audit of the Financial Statements
Our objectives are to obtain reasonable assurance about whether the financial
statements as a whole are free from material misstatement, whether due
to fraud or error, and to issue an auditor’s report the includes our opinion.
Reasonable assurance is high level assurance, but is not a guarantee that an
audit conducted in accordance with Canadian generally accepted auditing
standards will always detect a material misstatement when it exists.
Misstatements can arise from fraud or error and are considered material if,
individually or in the aggregate, they could reasonably be expected to influence
the economic decisions of users taken on the basis of these financial statements.

As part of the audit in accordance with the Canadian generally accepted
auditing standards, we exercise professional Judgment and maintain
professional skepticism throughout the audit. We also:

• Identify and assess the risks of material misstatement of the financial
  statements, whether due to fraud or error, design and perform audit
  procedures responsive to those risks, and obtain audit evidence that is
  sufficient and appropriate to provide a basis for our opinion. The risk of
  not detecting a material misstatement resulting from fraud is higher than for
  one resulting from error, as fraud may involve collusion, forgery, intentional
  omissions, misrepresentations, or the override of internal control.

40 The Insurance Institute of British Columbia
• Obtain an understanding of internal control relevant to the audit in order
  to design audit procedures that are appropriate in the circumstances, but
  not for the purpose of expressing an opinion on the effectiveness of the
  Institute’s internal control.
• Evaluate the appropriateness of accounting policies used and the
  reasonableness of accounting estimates and related disclosures made
  by management.
• Conclude on the appropriateness of management’s use of the going concern
  basis of accounting and, based on the audit evidence obtained, whether a
  material uncertainty exists related to events or conditions that may cast
  significant doubt on the Institute’s ability to continue as a going concern.
  If we conclude that a material uncertainty exists, we are required to draw
  attention in our auditor’s report to the related disclosures in the financial
  statements or, if such disclosures are inadequate, to modify our opinion.
  Our conclusions are based on the audit evidence obtained up to the date of
  our auditor’s report. However, future events or conditions may cause the
  Institute to cease to continue as a going concern.
• Evaluate the overall presentation, structure and content of the financial
  statements including the disclosures, and whether the financial statements
  represent the underlying transactions and events in a manner that achieves
  fair presentation.
We communicate with those charged with governance regarding, among
other matters, the planned scope and timing of the audit and significant audit
findings, including any significant deficiencies in internal control that we
identify during our audit.

Chartered Professional Accountants, Licensed Public Accountants

Mississauga, Ontario
May 29, 2020

                                                         2019 – 2020 Annual Report 41
Financial Statements                                                The Insurance Institute
                                                                       of British Columbia
                                                                                       Balance Sheet

March 31                                                                            2020           2019
Assets
Current
  Cash                                                                     $       248,422    $   248,789
  Accounts receivable
    — trade                                                                         74,414        58,732
    — The Insurance Institute of Canada                                            100,816        88,270
  Prepaid expenses                                                                  50,044         41,837
                                                                                   473,696        437,628

Capital assets (Note 3)                                                             56,726         81,830
                                                                           $       530,422    $   519,458

Liabilities and Fund Balances
Current
   Accounts payable
     — trade                                                                   $     80,801   $    40,856
     — The Insurance Institute of Canada                                           106,627         85,230
   Deferred revenue                                                                 132,339       173,770
   Due to The Insurance Institute of Canada                                         135,929       119,772
                                                                                   455,696        419,628
Fund Balances
Awards Trust Fund (Note 2)                                                          9,000          9,000
CIP Society Fund                                                                    6,000          6,000
Funds Invested in Capital Assets                                                    56,726         81,830
General Fund                                                                         3,000         3,000
                                                                                    74,726        99,830
                                                                           $       530,422    $   519,458

On behalf of the Council:

Director                                               Director

                 The accompanying notes are an integral part of these financial statements

42 The Insurance Institute of British Columbia
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