International Rankings - The Role of Rankings in Recruitment, Internationalization Strategy and Reputation Management - EURIE

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International Rankings - The Role of Rankings in Recruitment, Internationalization Strategy and Reputation Management - EURIE
International Rankings
The Role of Rankings in Recruitment, Internationalization Strategy and
                      Reputation Management

 Michael Lubacz                           Lachyn Italmazova
 Brand Director                           Brand Manager
 General Manager – Europe & Middle East   Lachyn.Italmazova@TimesHigherEducation.com
 Michael@TimesHigherEducation.com
International Rankings - The Role of Rankings in Recruitment, Internationalization Strategy and Reputation Management - EURIE
Branding
THE’s history

                              World Summit
                                 Series                                       World University
                                                                                Rankings

                1971   2019                               Data

                                Editorial Intelligence              Hiring Solutions
International Rankings - The Role of Rankings in Recruitment, Internationalization Strategy and Reputation Management - EURIE
Why rank?

The university leader

      “The university governing body has set very clear targets
      about where they want the university to be internationally…
      and [the ranking] that the governors asked us to map onto and
      set our objectives with is the Times Higher Education World
      University Rankings.

      “Understanding where we are, where we are going and how
      do we improve is central to our strategic objectives”

      Steve Smith, vice chancellor, University of Exeter, UK
International Rankings - The Role of Rankings in Recruitment, Internationalization Strategy and Reputation Management - EURIE
Why rank?

The university strategist

    “There is no world department of education. They
    are doing a real service to universities by developing
    definitions and data than can be used for
    comparison and understanding.”

    Lydia Snover, Director of Institutional Research, MIT
International Rankings - The Role of Rankings in Recruitment, Internationalization Strategy and Reputation Management - EURIE
Why rank?

The policy analyst

      “The data collected for the THE World University Rankings
      provide a useful set of indicators which enable us to
      analyse the dynamics of higher education development and
      to comparatively relate excellence to policies”

      Dirk Van Damme, Head of the Innovation and Measuring
      Progress Division (IMEP) at the OECD
International Rankings - The Role of Rankings in Recruitment, Internationalization Strategy and Reputation Management - EURIE
Why rank?

The President

       “The five BRICS economies represent 42 per cent of the
       world’s population. They have a combined DGP of over
       16 trillion US dollars. In this context, the Times Higher
       Education… ranking is an acknowledgement of the
       potential which exists in the higher education sector.”

       Pranab Mukherjee, President of India
International Rankings - The Role of Rankings in Recruitment, Internationalization Strategy and Reputation Management - EURIE
Why rank?

Helping students to make informed decisions
International Rankings - The Role of Rankings in Recruitment, Internationalization Strategy and Reputation Management - EURIE
Why rank?

 Student agency research

  • 45,000 internationally placed
    students surveyed.

  • International ranking/reputation
    most important factor.

  • 1 in 3 students used THE’s rankings
    to help inform decision, more
    than any other ranking system.
International Rankings - The Role of Rankings in Recruitment, Internationalization Strategy and Reputation Management - EURIE
THE World University Rankings data sources

        Performance data                       Reputation data        Bibliometric data
       Universities (via THE)                Academics (via THE)   Academics (via Elsevier)
International Rankings - The Role of Rankings in Recruitment, Internationalization Strategy and Reputation Management - EURIE
Inclusion in THE World University Rankings

Criteria for entry: have more than 1000 scholarly articles
• From Elsevier’s Scopus database
• Articles, reviews, conference papers, books
• 150 per year (some scope for movement)

Criteria for entry: be universal
• We require activity in more than one of the subject area
• No single subject more than 80% of staff

Criteria for entry: teach at undergraduate level
• Evidence of significant number of undergraduate students
THE World University Rankings methodology

From foundations to methodology
Academic reputation survey

              Reputation Survey 2018 at a glance
              Conducted between January – March 2018

                                   10,162 respondents
                                                           From 138 countries

                                                         To 2,468 institutions
                                    132,250 votes cast
Academic reputation survey

                                                    Reputation vote source and destination
How we ensure its accuracy

•   We chose from the list of active researchers
    in Elsevier’s Scopus database.
          • We chose randomly.
          • No “nominations” are permitted.
          • We balance by geography.

•   Using OECD/UNESCO data on the number
    of researchers by country.
          • Balance survey invites.
          • Additionally weight responses.
                                                                    Source
•   We aim to balance by broad subject category.

•   Free text entries are exhaustively evaluated.   Destination
THE World University Rankings methodology
THE World University Rankings methodology

    “The most widely respected global ranking”
    Louise Richardson, vice chancellor
    University of Oxford

    The calculation of the THE World University
    Rankings has been independently audited by
    professional services firm
    PricewaterhouseCoopers (PwC).
THE Innovation & Impact Ranking

Vision – Sustainable Development Goals (SDGs)

• Show how the Higher Education sector is working
  towards the UN Sustainable Development Goals

• The Impact and Innovation Ranking is an opportunity
  to shine on aspects not covered in other rankings

• Expect growth and development of the Impact &
  Innovation Ranking approach
THE Innovation & Impact Ranking

Which of the following SDGs are the most relevant to universities?

100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
 0%
THE Innovation & Impact Ranking

Building a ranking – from THE’s side

•   THE collects data for 11 SDGs in the first year.
•   Each SDG has a number of metrics associated with it
•   Universities may submit data to as many of the SDGs as they wish (minimum of 4)
•   This will always include 17 – Partnerships for the Goals
THE Innovation & Impact Ranking

How to participate and eligibility
• Firstly ensure that you have log on details for the THE Portal:
          • Contact innovation@timeshighereducation.com

• Main rules:
        • Teaches undergraduates
        • Accredited

• But we will accept data from outside this group – may not be eligible for the rankings.

• Time period for the data: January 2017-December 2017

• Full methodology will be available for you from the THE Portal.

• Results shared at KAIST Summit 2-4th April 2019
Research

           Source: Elsevier SciVal
Trends – The rise of China

                             Source: Elsevier SciVal
Trends – The rise of China

                             Exhibit one (funding)

 Rapid growth in budget
 of the National Natural
 Science Foundation of
 China.

 Funding has increased
 360 times in 31 years.

 Now stands at 28 billion
 RMB (£3.2 billion).
Trends – The rise of China

                  Exhibit two (quality of output at the top)

                                                               The number of publications of a selected entity that are highly
                                                               cited, having reached a particular threshold of citations received.

                             Source: Elsevier SciVal
THE Data & Insights
THE Data & Insights
Media & Public Relations (PR)

          According to research undertaken by the World 100 Reputation Network who surveyed and interviewed
          academics who had completed reputation surveys, “many
                                                       cited news and online media as
          how they had heard of universities that had impressed them”.
Branding

           “What matters most is
           how you see yourself…”
Branding

 Branding.                        “Whenever the target audience of an
                                  organisation faces a choice of alternative
 It’s what you stand for.         competitors, branding is incredibly important
                                  for justifying price, avoiding commoditisation,
 • It should differentiate you.   attracting and retaining talent, and ultimately,
                                  resisting rivals.”
 • It should be authentic.
                                  Ian Pearman, chief executive, Abbott Mead
 • If you don’t do it, it will    Vickers BBDO
   be done for you.
Branding

                               Brand distinctiveness is very difficult!

             “START HERE. GO ANYWHERE.”
               “START HERE. GET THERE.”
           “GOING ANYWHERE STARTS HERE!”
Branding

                                                                          Brand distinctiveness is very difficult!

Typical university marketing collateral showing students of mixed diversities and green trees.
Branding

                                                                           Brand distinctiveness is very difficult!

Typical university marketing portraying university research with scientists in lab coats.
Branding

           Brand distinctiveness is very difficult!
Branding

           Brand distinctiveness is very difficult!
Branding

Research Focused ads

 •   Promote your specific research strengths.

 •   Celebrate your faculty and their work.

 •   Talk about the impact of your research –
     how is it making the world a better place?

 •   Keep it relevant and engaging.
Branding

Sell your destination.

•   Selling your destination is just as
    important as selling your product.

•   Will academics be willing to relocate
    their families?

•   Why should students be excited about
    studying and living in your region?

•   What cultural experiences are available?

•   Every city/country in the world has
    something unique to offer. Promote
    what you’re proud of.
Case study

Qatar University - Qatar

Qatar University has worked with THE since
2015, and have run large-scale branding
campaigns across multiple formats and
platforms. In addition to this, Qatar
University has also hosted THE thought-
leadership Summits, and engages in THE’s
consultancy and data services to support
their strategy for institutional advancement.

In 2016 Qatar University were ranked
between 601-800 in the WUR and 90th in the
Emerging Economies ranking. Currently, they
are ranked between 401-500 in the WUR and
35th in the EE ranking.
Case study
Case study

The government-led 5-100 project’s goal is to
maximise the competitive position of a group
of leading Russian universities in the global
research and education market.

The 5-100 project partners with THE to build
awareness around the initiative, as well as to
provide support directly to its participating
universities in the areas of
internationalisation, engagement, research,
education and reputation.
Case study

Since its inception, the 5-100 group of
universities have significantly outperformed
the average of Russian universities in attracting
an unprecedented number of international
students, international talent, partnerships
and global recognition
THE Reputation Case study

                                                   1897               24,878                   6,843
                    ZHEJIANG UNIVERSITY            Founded            Undergraduate students   International students
                    A LEADING UNIVERSITY IN ASIA   $638.2M            28,795                   3,500
                                                   Research funding   Postgraduate students    Academics

2015 WUR = 301-350

2019 WUR =   101
THE Reputation Case study

                                                                                                        2016

                                                                                              5,755 media mentions

                                  The box and whiskers plot on the left reflects ZJU’s
                                  performance in the teaching and research reputation
                                  metrics in the 2016 THE World University Rankings. Above,
                                  is their media mentions (blue) over the same ranking
                                  period. Note that the chart caps at 400 mentions, and
                                  totals 5,755 media mentions over that 12-month period.
                                  There are zero social media mentions (green).

                            Reputation data is sourced from the THE DataPoints platform.
THE Reputation Case study

                                                                                                          2017

                                                                                                8,892 media mentions
                                  In the 2017 THE World University Rankings, ZJU improved
                                  there teaching and research reputation metric scores by
                                  approximately 12 points each. During this time, their
                                  media mentions also increased to 8,892, with a cap of 500
                                  on the chart above. This is an increase of over 3,000 media
                                  mentions over the same period last year. There are still
                                  zero social media mentions at this time.

                            Reputation data is sourced from the THE DataPoints platform.
THE Reputation Case study

                                                                                                         2018

                                                                                              10,320 media mentions

                                  In the 2018 THE World University Rankings, ZJU again
                                  improved their teaching and research reputation metric
                                  scores significantly to reach a score of 50, overtaking a
                                  number of their benchmark peers in the process. Their
                                  media mentions also increased to 10,320 for the year.
                                  There are still zero social media mentions at this time.

                            Reputation data is sourced from the THE DataPoints platform.
THE Reputation Case study

                                                                                                                                      2019

                                                                                           20,838 media mentions (6,136 of which from Social Media)

                                  In the current 2019 THE World University
                                  Rankings, ZJU improved their reputation metrics
                                  further and overtook even more peers. This
                                  advancement is in line with their much stronger
                                  media and brand awareness, which now caps at
                                  800 in the chart above, at 20,838 total mentions.
                                  This also includes 6,136 mentions from Social
                                  Media which ZJU had begun to adopt actively.

                            Reputation data is sourced from the THE DataPoints platform.
THE Reputation Case study

                            In 2013, Zhejiang University’s media
                            coverage was primarily isolated in
                            China and the US (making up just
                            over 70% of all media mentions).

                            In 2019, Zhejiang University has a
                            much wider global footprint,
                            resulting in greater awareness
                            around its excellence and its brand
                            amongst key HE stakeholders
                            (students, parents, academics,
                            researchers, industry, government,
                            leadership), around the world.
THE Reputation Case study

   Examples of media run with THE
THE Reputation Case study

Website up to 2018 did not give the impression of an innovative, leading       Zhejiang’s current website does reflect a modern, world-class
university. Its content wasn’t prioritised correctly, optimised for search   university. The content is intuitive, engaging, optimised for search
  engines or particularly engaging, compared to other top-tier unis.                     engines and it reflects Zhejiang’s excellence.
THE Reputation Case study

ZJU have become increasingly more proactive on Social Media, which has helped with their engagement with students, academics and researchers, globally.
THE Reputation Case study

Zhejiang University - China

Below is a testimonial from Zhejiang University following their successful consultancy
session with THE, across data and branding:

“We really appreciate THE’s support in
helping ZJU understand more clearly what we
need to do to improve, to finally become a
world-class global university.”
                                                                           Mr YE Min
                                           Deputy Party Secretary, Zhejiang University

Zhejiang University have recently committed to extending their partnership
with THE for another 5-years, across DataPoints, branding, student
recruitment and consultancy.
Reputation and University Performance

                                              High-impact
                                               research
                         Government
                                                                      Talent
                          agencies

       Competitors                                                                  Partnerships

Mass media                                                                                   Advertising

                                              Reputation

   Parents of
                                                                                              PR
    students

                Alumni                                                         Faculty

                                                            General
                                  Community
                                                             public

                                                                                                           Consultancy@timeshighereducation.com
Michael Lubacz
THANK YOU.   Brand Director
             General Manager – Europe & Middle East
             Michael@TimesHigherEducation.com

             Lachyn Italmazova
             Brand Manager
             Lachyn.Italmazova@TimesHigherEducation.com
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