International staff welcome handbook - Academic Development

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International staff welcome handbook - Academic Development
International staff
welcome handbook
International staff welcome handbook - Academic Development
Welcome to
Coventry University                                                                    Contents
Introduction                                                                            Information for your first weeks here

We are very pleased to welcome you to                                                   4          Campus Map
Coventry University.                                                                    5          Getting to Coventry
                                                                                        6          Opening a bank account
To guide and support you in your move
to Coventry, we have included useful                                                    7          Taxes and National Insurance
information and links, including advice                                                 8          Registering with the Police & Money Advice Services
about where you can find extra support if
                                                                                        9          Driving, buying/importing a car/Bringing pets to the UK
needed. Please be aware that some links
in this document may only be accessible                                                 10         Accommodation
once you have joined the university. If                                                 11         Settling in Coventry and in your home
you need any help, support or further
                                                                                        12         Household bills & Home furniture and appliances
information abut your move, please contact
your Line Manager or the People Team on                                                 13         Transport
peopleservices.pt@Coventry.ac.uk.                                                       14         Food and drink on campus
                                                                                        15         Childcare and schooling
It is a brilliant time to join Coventry
University as we are expanding vastly and
great things are happening in the city itself.                                          Getting around Coventry and British culture
Coventry was recently named 2021 UK
                                                                                        16-18      The city of Coventry
City of Culture. This is a great achievement
for Coventry and for the university. To read                                            19         Restaurants, supermarkets and shopping
more information about what the City of                                                 20         Places to visit around Coventry
Culture means for Coventry click here.
                                                                                        21         British culture hints and tips
In 2018, we celebrated 175 years since
our groundbreaking institution began                                                    Employee well – being and benefits
in Coventry. A focus on growth and
                                                                                        22         Coventry University staff systems
continuous improvement in teaching and
learning, research and internationalisation                                             23         Family friendly policies
has seen the university rise rapidly in both                                            24         Employee well being
the Guardian University rankings and in the
Times and Sunday Times Higher Education                                                 25         Employee benefits
UK rankings.
                                                                                        Other useful info
Internationalisation is the key to Coventry
University's success and this is embedded                                               26         Health and Safety
in everything we do. One of our institutional
goals is for 95% of our staff to be engaged
with international activities by 2021.

As this is the first edition of this handbook, we would welcome your feedback on the   Please note that the university does not endorse any of the external websites listed
current content and suggestions for further improvement.                               anywhere in this guidance.

                                                                                                                                                                              3
International staff welcome handbook - Academic Development
Campus
     Campusmap
             Map                                                                                                                                                                                                                                                                                                                                                                                                                       Getting to Coventry
                                                                                                                                                                                                                                                                                                                                                                                                                                       The closest airports to Coventry is Birmingham International
                                                                                                                                                                                                                                                                                                                                                                                                                                       Airport (BHX) – 10.6 miles / 17.1 km.

                                                                                                                                                                                                                                                                                                                                                                                                                                       There are trains which directly go from Birmingham
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                                                                                                                                                                                                                                                                                                                                                                                                                                       International Airport to Coventry town centre, the train
                                                                                  1                                                                                                                                                                                                                                                                                                                                                    journey will take approximately 20 minutes.

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                                                                                                                                                                                                                                                                                                                                                                                                                                       details and bus routes here).

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                                                                                                                                                                                                                                                                                                                                                                                                                                       Coventry is one of the most accessible locations in the
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                                                                                                                        EARL S                                  C                                                                                                                   Graham                   P                                                                                    Car Park                             If you are interested in renting a car for your journey from
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                                                                                                                                                                                                                                                                                                                                                                                                                                       For more information visit:
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                                                                                                                                                                                                                                                                                                                                                                                                                                       If you would like more information on booking transport
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                                                                                                                                                                    Severn                                                                                                                                                                                                                                                             airports and transport companies websites please visit here
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                                                                                    To Coventry Train Station                                                                                                                                        CV1 2TT
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                                                                                                                                                                                                                      IV6
                                                                                    Approx one mile from                                                                CV1 2TR                                                                                               IV4
                                                                                    City Centre                                                                                                                                                            IV5
                                                                                                                                                                                                                                                                                                                       Car parking spaces are very limited at the
                                                                                                                                                                                                                                                                                     Innovation
                                                                                                                                                                    Mile Lane                                                                                                          Village                         university. If you are visiting a member of staff,
                                                                                                                                                                                                                                                                                                                       it may be possible for your host to reserve
                                                                                                                                                                                                                                                                                                                       you a car parking space. Please check in
                                                                                                                                                                                                                                                                                                                       advance. This facility will not normally apply
                                                                                                                                                                                                                                                                                                                       to visitors attending Open Days, Conferences
                                                                                                                                                                                                                                                                                                                       or other large-scale events.
             KEY
                                                                                                Ringroad subway                                             Staff pay/display parking                                                        Student pay/display parking                                               Disabled parking is available throughout
                         Ringroad junction
                                                                                                access
                                                                                                                                                                                                                                                                                                                       the city centre.
                                                                                                Principal pathway                                           Non-university parking                                                           Disabled parking
                                                                                                with wheelchair access                                                                                                                                                                                                 Please note that the visitors who park in
                         Power assisted
                         door access                                                            Principal pathway                                  C        Cycle parking                                                                    One way system
                                                                                                                                                                                                                                                                                                                       the university car parks without displaying
                                                                                                with steps                                                                                                                                                                                                             a valid permit may be clamped.
                         Non-powered access                                                     Footbridge                                                  Student accommodation
                                                                                                                                                                                                                                                                                                                       The main university switchboard number
             All Coventry University buildings have wheelchair access and accessible toilets for disabled persons                                                                                                                                                                                                      is 024 7688 7688.

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International staff welcome handbook - Academic Development
Opening a bank account                                                                                                                       Taxes and National Insurance
    It is essential to open a bank account when you move to the UK in order to receive payments from Coventry University and to be able to get   Income Tax rates and Personal                    Your tax-free Personal Allowance
    accommodation. This section explains how to set up a bank account.                                                                           Allowances
                                                                                                                                                                                                  The standard Personal Allowance is
    Opening a bank account                           UK law and banking                                                                          (*Accurate as of 1 June 2019) Income Tax         £12,500, which is the amount of income you
                                                                                                                                                 is a tax you pay on your income. You do not      do not have to pay tax on.
    Information on how to open a bank account        UK law requires banks to make checks on                                                     have to pay tax on all types of income.
    is available via this link. There is also a      customers opening accounts to prevent                                                                                                        Your Personal Allowance may be bigger
    useful booklet that you can download on          fraud. In the case of international staff,                                                  You pay tax on things like:                      if you claim Marriage Allowance or Blind
    this topic from the BBA (British Bankers’        banks will require proof of identity, usually in                                            ƒƒ money you earn from employment                Person’s Allowance. It is smaller if your
    Association) website.                            the form of a signed passport, together with                                                ƒƒ profits you make if you’re self-employed      income is over £100,000.
                                                     proof of your address in your home country                                                     - including from services you sell through
    Why do I need a bank account?                    and your address in the UK. Proving your                                                       websites or apps                              For more information on taxes in the UK,
                                                     address in the UK may be more difficult                                                                                                      you should consult the UK Government’s
    Whilst in the UK you will need to have a         but the following documents may be                                                          ƒƒ some state benefits
                                                                                                                                                                                                  website: www.gov.uk/income-tax-rates.
    bank account to make sure that your money        acceptable:                                                                                 ƒƒ most pensions, including state pensions,
    is kept safely and so that you can transfer                                                                                                     company and personal pensions and             National Insurance Number
    money in and out, write cheques, pay bills by    ƒƒ A tenancy agreement, or                                                                     retirement annuities
    standing order or direct debit and use a cash    ƒƒ A letter from the university confirming you                                              ƒƒ rental income (unless you’re a live-in        Information from www.gov.uk/apply-
    card to buy goods or take money out from            are employed at Coventry University and                                                     landlord and get less than the rent a         national-insurance-number
    an ATM (Automated Teller Machine).                  confirming your UK address. The People                                                      room limit)
                                                        Team can help with this request.                                                         ƒƒ benefits you get from your job                In order to work and pay taxes in the UK,
    Which bank is right for me?                                                                                                                                                                   obtaining a National Insurance Number (NI
                                                                                                                                                 ƒƒ income from a trust                           Number) is essential. A NI number will be
                                                     The bank may also want to see proof of
    There are many banks in the UK offering                                                                                                      ƒƒ interest on savings over your savings         used to take money from your monthly pay,
                                                     your previous or permanent address in the
    different products and services, so it is a                                                                                                     allowance                                     which then goes into providing the state with
                                                     country that you come from.
    good idea to spend some time to find the                                                                                                                                                      funds for pensions, healthcare etc.
    bank that will best serve your needs. Click                                                                                                  How much Income Tax you pay in each tax
                                                     Your national identity card or driving licence
    here to compare different types of credit and                                                                                                year depends on:                                 You may have a NI Number printed on the
                                                     may be acceptable for this purpose.
    debit cards and to help you find the right one                                                                                               ƒƒ how much of your income is above your         back of your biometric residence permit
    for your needs. If you would like to compare                                                                                                    Personal Allowance                            (BRP). You don’t need to apply for a National
                                                     Please note that they normally only accept
    current accounts please click here.                                                                                                                                                           Insurance number if you already have one, or
                                                     original documents, not copies.                                                             ƒƒ how much of your income falls within
                                                                                                                                                                                                  one is printed on your BRP.
                                                                                                                                                    each tax band for further information visit
    The following links will be able to help you
                                                     How long does it take to create a                                                              www.gov.uk/income-tax-rates)
    locate the right bank for you:                                                                                                                                                                If you do not have one, you must apply for
                                                     bank account?                                                                               ƒƒ The current tax year is from 6 April 2019     a National Insurance number if you plan
    Map of Banks in Coventry                                                                                                                        to 5 April 2020.                              to work, apply for a student loan or claim
                                                     It can take two or three weeks to open an
    List of Banks in Coventry City Centre                                                                                                                                                         benefits. You can only apply for it once
                                                     account if you need to obtain documents.
                                                                                                                                                                                                  you’re in the UK. You must have the right
                                                     You will need to make sure that you have
                                                                                                                                                                                                  to work or study in the UK to get a National
                                                     sufficient funds available to pay for things
                                                                                                                                                                                                  Insurance number.
                                                     while you are waiting for your bank account
                                                     to open. You should bring a credit card,
                                                                                                                                                                                                  You can start work before your National
                                                     cash card or travellers’ cheques with you
                                                                                                                                                                                                  Insurance number arrives if you can prove
                                                     to Coventry so that you can pay for things
                                                                                                                                                                                                  you can work in the UK. You should tell the
                                                     during this period. Do not bring a large
                                                                                                                                                                                                  People Team that you’ve applied for one,
                                                     amount of cash with you or keep cash in
                                                                                                                                                                                                  and give it to them when you have it.
                                                     your room for security reasons.
                                                                                                                                                                                                  For more information about the
                                                                                                                                                                                                  National Insurance Number and how to
                                                                                                                                                                                                  apply please visit www.gov.uk/apply-
                                                                                                                                                                                                  national-insurance-number.

6                                                                                                                                                                                                                                                 7
International staff welcome handbook - Academic Development
Registering with the Police and                     Driving, buying/importing a car
    Money Advice Services                               Bringing pets to the UK
    Registering with the Police                         Driving                                           Bringing your pets to the UK

    Depending on which country you are                  When you move to the UK, it is likely that        It is possible to bring your pets from
    moving from, you may need to register with          you will want to be able to drive so as to        overseas, however, please bear in mind that
    the local police within seven days of arriving      make the most of the surrounding areas.           some animals may require quarantine for
    in to the UK as it could affect your visa.          Driving licenses from Northern Ireland,           several months prior to import to the UK.
                                                        European Union or European Economic               Check the rules about any pets you might
    The Immigration Regulation Act 1971                 Area are valid in the United Kingdom.             want to bring as early as possible, to make
    (Registration with the police) is a legal                                                             sure that you can meet any requirements
    requirement made by the Home Office.                For those moving from outside of the              regarding microchipping, vaccinations, pet
    Failure to register with the police is a criminal   EU, please check how long you can drive           passports and quarantine.
    offence and could lead to prosecution.              on your non-UK licence; the Government
                                                        website has a handy tool for this                 All pets will require an international pet
    It will state on the back of your visa if you are   (www.gov.uk/driving-nongb-licence)                passport. Please check the Pets Travel
    required to register with the police. For more      and it is also worth reading up on Britain’s      Scheme (PETS) for more information on
    information on who needs to register, how to        Highway Code.                                     this. Detailed information about travelling to
    register and where to register click here.                                                            the UK with pets is provided on the relevant
                                                        Buying or importing a car                         government website here.
    Money advice services
                                                        If you are thinking of driving to work, it        AirPets International also offers information
    The Money Advice Service can offer free             is worth checking with your department            and services for relocating pets worldwide.
    and impartial money advice. Set up by               whether or not parking is available near your
    government, they can help you with issues           workplace (for information regarding parking      Pet-friendly rentals
    such as saving and investment, care                 at Coventry University, including Disabled
    services, insurance and beyond. You could           Parking, please click here).                      Pets are not always allowed in rental
    either find their site online or call them on                                                         properties, which can present a challenge
    0800 138 7777 for advice.                           Many people use the Park and Ride system          for those hoping to bring their animals with
                                                        which involves parking on the edge of the         them. Makeurmove and Mitula are dedicated
                                                        city and taking a bus into the centre. You can    pet-friendly property rental sites, which
                                                        either cycle or use public transport to get to    will help you locate properties for rent with
                                                        and around the city.                              landlords who welcome pets. You can
                                                                                                          find more information on how to find a
                                                        If you would like to import your car from         pet-friendly landlord at Lets with Pets.
                                                        overseas, please note that you will be
                                                        required to provide the relevant government
                                                        agencies with the correct documentation for
                                                        your car and to register it once it arrives in
                                                        the UK. It will also need to meet local vehicle
                                                        compliance standards and have insurance
                                                        arranged for it. You can find detailed
                                                        guidance about these requirements on the
                                                        UK government's car import website here.

                                                        You may prefer to wait until you arrive in
                                                        Coventry before you decide whether to buy
                                                        a car. You can buy a new or second-hand
                                                        car from a motor dealer, or by private sale,
                                                        e.g. via the Autotrader website. Cars must
                                                        be taxed and insured, and have an MOT
                                                        certificate if required (an MOT is an annual
                                                        test to make sure the vehicle is safe and
                                                        meets emissions standards, usually for
                                                        vehicles over 3 years old).

                                                        More information on driving in the UK is
                                                        available here:
                                                        www.gov.uk/browse/driving.

                                                        Finally, don't forget that the British drive on
                                                        the left side of the road.

8                                                                                                                                                          9
International staff welcome handbook - Academic Development
Short-term                                      Long term                                            Settling in                                       Settling in
     accommodation                                   accommodation                                        Find a doctor and a dentist
                                                                                                                                                            your home
                                                                                                          Once you have moved into your
     One of the most important parts of moving       In order to be able to rent or purchase a                                                              Once you have organised long-term
                                                                                                          accommodation, you are advised to register
     to a new country is finding the right type of   property you will need a UK bank account                                                               accommodation you need to set up utilities,
                                                                                                          for a doctor and dentist. Click here to enter
     accommodation in the right part of town.        (Please see relevant section of handbook for                                                           Council Tax and insurance for your home.
                                                                                                          your postcode on the NHS website and find
     When relocating to a different country,         more information regarding this).
                                                                                                          a list of local doctors’ (also known as General
     it is recommended to find short-term                                                                                                                   Council Tax
                                                                                                          Practitioner, or GP) surgeries. You can then
     accommodation until you have settled            When you are renting a property there are
                                                                                                          choose one of the surgeries and sign up.
     down and know where you want to live and        two options: renting privately, or renting                                                             Council Tax is usually paid by everyone who
     whether you would like to buy or rent.          through an estate agent. If you decide to rent                                                         rents or owns a home and is over the age
                                                                                                          In most cases you will have to go to the
                                                     privately this could work out cheaper.                                                                 of 18. Council Tax costs vary on the band of
                                                                                                          doctors’ surgery to show ID and proof of
     Short-term accommodation                                                                                                                               housing you live in and your local council will
                                                                                                          your current address, and complete an
                                                     However, as a tenant (the person who is                                                                use the money to pay for local services such
                                                                                                          application form. It is sensible to contact the
     We recommend that you arrange short             renting) it is your responsibility to check that                                                       as schools, rubbish collection, roads and
                                                                                                          surgery in advance so they can tell you what
     term accommodation before you arrive in         the landlord (the person renting the property                                                          street lighting.
                                                                                                          you need to do in order to register.
     the UK. That way, you will have somewhere       to you) is following the legal requirements:
     to stay for the first few weeks whilst you      see the website for the Midland Landlord                                                               If you are living alone you will be entitled to
                                                                                                          To register with a dentist, the process is the
     are arranging longer term accommodation         Accreditation Scheme to find more                                                                      single persons discount; however, you will
                                                                                                          same. Click here to enter your postcode
     (which typically takes around 4 to 8            information. Some rental agreements may                                                                need to notify the council office. Council
                                                                                                          on the NHS website to obtain a list of local
     weeks). It will also allow you to get to know   state that it is your responsibility to obtain                                                         Tax must be paid and failure to do so could
                                                                                                          dental practices.
     Coventry as a city before deciding which        contents insurance (please visit relevant                                                              result in the Council taking you to court.
     area to live in. The following link will help   section of handbook for more information                                                               Click here for more information regarding
                                                                                                          If you require medical attention and have not
     you understand the housing terminology          regarding this).                                                                                       Council Tax.
                                                                                                          yet been able to register with a GP, Coventry
     when looking for properties. Click here.
                                                                                                          has a NHS Healthcare and Walk-in Centre.
                                                     The two links below are accommodation                                                                  Insurance
                                                                                                          It is open from 8am to 10pm to registered
     Short-term accommodation websites               websites which can help you find property to
                                                                                                          and unregistered patients with or without an
                                                     rent or purchase in Coventry.                                                                          Insurance helps you protect yourself against
                                                                                                          appointment, 365 days per year.
     Home Stay is mostly aimed at people looking     ƒƒ Zoopla                                                                                              risks such as a house fire, car accident,
     to stay with other people in their homes.       ƒƒ Rightmove                                                                                           damage to your valuables or burglary. You
                                                                                                          Emergency healthcare
     Airbnb advertises opportunities to stay with                                                                                                           can also get insurance that pays you money
     people in their homes, plus accommodation       There are a number of local estate agents                                                              if you get too ill to work or to provide for
                                                                                                          For information about hospitals in Coventry,
     similar to hotels.                              who can help you to rent or purchase a                                                                 your family if you die. Visit the Money Advice
                                                                                                          visit the University Hospitals Coventry and
                                                     property.                                                                                              Service to find out more about insurance and
                                                                                                          Warwickshire (UHCW) website.
     If you are seeking university–owned or                                                                                                                 if it is beneficial to you.
     managed accommodation, FutureLets               Alternatively, if you are interested in university   If you need an ambulance, dial 999. This
     (wholly owned subsidiary of Coventry            – owned or managed accommodation,                                                                      It is highly recommended that you buy home
                                                                                                          emergency service line is open 24/7.
     University) offers both serviced apartments     please visit:                                                                                          insurance to protect your belongings. There
     and short term lets (in our Cycle Works and                                                                                                            are many different types of insurances for
                                                     www.futurelets.co.uk/property-search                 If you are unsure whether or not you need
     Singer Hall locations)                                                                                                                                 different goods, some of the main ones
                                                                                                          an ambulance, you can call the NHS non-
     www.futurelets.co.uk                                                                                                                                   are home insurance, pet insurance, travel
                                                     When looking for accommodation be                    emergency number 111 for medical advice;
                                                                                                                                                            insurance, vehicle insurance and contents
                                                     aware that access to schools and doctors’            the line is open 24/7. You will receive a full
     Coventry offers a variety of hotels and                                                                                                                insurance.
                                                     surgeries are based on catchment areas:              assessment from a highly trained advisor
     bed and breakfast accommodation. The            people living closest to the services have           who will decide whether you need an
     following comparison websites offer listings                                                                                                           Using the sites below will allow you to
                                                     priority. It is advisable to click on the link to    ambulance or refer you to a health care
     and reviews:                                                                                                                                           compare different deals and different types of
                                                     check the schools before making a decision           professional.
     ƒƒ Trivago                                                                                                                                             insurance which best suit your needs:
                                                     to move location. Click here for a list of
                                                                                                                                                            ƒƒ Money Super Market
     ƒƒ Booking.com                                  doctors surgeries (or “GPs”) in Coventry             For more information about healthcare, visit
                                                     and the surrounding area and the services            the NHS Services website.                         ƒƒ GoCompare
     ƒƒ Expedia
                                                     they provide.                                                                                          ƒƒ comparethemarket.com
     ƒƒ Trip Advisor                                                                                      Pharmacies
     ƒƒ Hotels.com                                   If you are looking to purchase a property,                                                             If you rent accommodation you need
                                                     estate agents will be able assist you in             If the doctor has decided that you need           to check with the landlord or letting
                                                     finding the right property.                          to take medication you will be given a            agents if they already have utility
                                                                                                          prescription. You will need to take the           companies set up. The next section will
                                                                                                          prescription document to a chemist or             look into sorting things out for health
                                                                                                          pharmacy in order for you to receive the          and the house.
                                                                                                          medication.

                                                                                                          For minor health issues, like a cold, you
                                                                                                          can sometimes speak to the pharmacist on
                                                                                                          duty to get basic medical advice (instead of
                                                                                                          seeing a doctor).

                                                                                                          Boots pharmacy at the Arena Shopping Park
                                                                                                          is 24 hours.

10                                                                                                                                                                                                            11
International staff welcome handbook - Academic Development
Household bills                                                                                                                                         Transport
     This section will give you more information on bills that you will need to pay once you have moved into your accommodation.                             So that you are safe when walking around
                                                                                                                                                             the city you should also make sure that
     Utilities (gas, electric, water)                   TV licence                                        Telephone and broadband (internet)                 you understand your responsibility as a
                                                                                                                                                             pedestrian. Please refer to The Highway
     Some rental properties may include the cost        A TV licence enables you to watch or record       In order to get your home phone and                Code: Rules for Pedestrians.
     of all gas, electric and water in the monthly      TV programmes on any channel, or to use           broadband (internet) up and running, it will be
     price. However, this will vary depending on        “catch up” services such as BBC iPlayer and       necessary to sort out line rental. This is a set   Public transport
     the letting agents or landlord. Once you move      ITV Hub. You will need to have a TV license       fee (payable monthly or annually) that allows
     into the property it is recommended that you       to watch live TV on a laptop or other device.     you to use the telephone line. Telephone calls     Information about all of Coventry’s bus
     take meter readings for gas, electricity and       If you do not purchase a TV license but still     and internet are charged on top of this fee.       routes, timetables and fares is available
     water to make sure you only pay for what           watch live TV this is a criminal offence and                                                         online. Coventry’s central bus station is
     you have used. Otherwise, the suppliers will       you can be fined up to £1000.                     There are many package deals available that        called Pool Meadow, located on Fairfax St,
     charge you an estimate of usage.                                                                     combine telephone calls and internet (e.g.         Coventry CV1 5AD.
                                                        A TV license can be paid for monthly,             British Telecom, Sky, Virgin). The prices vary
     Click on the following links to receive quotes     quarterly, weekly or as an upfront yearly         according to what is included in the deal          Coventry’s train (or railway) station is located
     from different gas and electric providers.         payment. It is transferrable if you move to       (e.g. telephone call allowance or broadband        on Eaton Road, Coventry CV1 2GT.
     ƒƒ uSwitch                                         a different property. Currently a standard        speed). It is always worthwhile doing some         Alternatively you can use a taxi, which will
     ƒƒ moneysupermarket.com                            colour TV licence costs £147 a year. If you       research and asking colleagues before              pick you up from your location and take you
                                                        do not have a TV, do not have an aerial or        committing to a long contract.                     to your destination. Normally, you will need
     ƒƒ comparethemarket
                                                        do not watch TV you will have to visit the TV                                                        to pay cash when taking a taxi.
     The sole water supplier for the Coventry area      licencing website to declare this.
     is Severn Trent.                                                                                                                                        Uber is a taxi service which accepts payment
                                                                                                                                                             via their app or online (if you have a bank
                                                                                                                                                             account set up with them).

     Home furniture and appliances
                                                                                                                                                             Hiring / buying a car

                                                                                                                                                             There are rules in the UK regarding children
                                                                                                                                                             having car seats. It is important you make
                                                                                                                                                             time to familiarise yourself with these.
      Store name                        What they sell                                           Closest location to Coventry town centre
                                                                                                                                                             There are several places to hire a car from in
                                                                                                                                                             Coventry. Two popular rental companies are:
      IKEA                              Home furnishings.                                        2 Croft Road                                                ƒƒ Enterprise rent-a-car - as an employee
                                                                                                 West Midlands CV1 3AZ                                          of the university you are entitled to a 5%
                                                                                                                                                                discount through CU Rewards
                                                                                                                                                             ƒƒ Thrifty
      Wilkinson's                       Household items such as stationary, and pet              Cathedral Lane Shopping Centre
                                        products and snack food.                                 Coventry CV1 1LL                                            If you would like to compare different car
                                                                                                                                                             rental companies and their rates click on one
      B&M                               House hold items such as food, stationary, small         Unit P, Gallagher Retail Park                               of the following comparison websites below:
                                        home furnishings.                                        Stoney Stanton Road                                         ƒƒ Travel Supermarket
                                                                                                 Coventry CV6 5QE                                            ƒƒ Kayak

                                                                                                                                                             If you are thinking of buying a vehicle, visiting
      Dunelm                            Bedding, curtains and material products.                 Airport Retail Park
                                                                                                                                                             local car garages and dealerships will allow
                                                                                                 London Road
                                                                                                                                                             you to browse cars and ask questions. Please
                                                                                                 Coventry CV3 4RP
                                                                                                                                                             also visit the section regarding buying a car.

      British Heart Foundation          This store sells a wide variety of good quality pre-     25-35 Market Way                                            Cycling
      Furniture & Electrical            owned furniture and home appliances.                     Coventry
                                                                                                 CV1 1DF                                                     For information about cycling in Coventry
                                                                                                                                                             (including bicycle buying, bicycle parking,
                                                                                                                                                             cycling routes, etc) please go here.
      Emmaus Shop                       This store sells a wide variety of good quality pre-     70 Red Lane                                                 The university has 16 folding bikes located
                                        owned furniture and home appliances.                     Coventry                                                    across campus for staff to use if they need to
                                                                                                 CV6 5EQ                                                     travel across campus for university business.
                                                                                                                                                             Each bike is provided with a helmet, a ‘D’
                                                                                                                                                             lock and lights.
      Argos                             This store sells almost everything you will need from    41 City Arcade
                                        technology, home appliances, health and beauty,          Queen Victoria Road
                                        toys, clothes and much more.                             CV1 3HX

12                                                                                                                                                                                                               13
International staff welcome handbook - Academic Development
Food and drink                                    Childcare and schooling
     There are many places to eat and drink            Pre-school                                        Schools
     within the university and these places are
     spread out across several buildings.              To enquire about playgroups or child minders      For information regarding schools and
                                                       in the city please contact the Coventry Family    education (including types of school, national
     Our Campus WayFinder                              Information service on 024 7683 437 or by         curriculum, children with special education
     www.senttocoventry.info/cov-uni                   e-mailing coventrycis@coventry.gov.uk.            needs, school admissions, etc) please visit
     is a useful tool for finding your way around                                                        the Governments website here.
     the campus.                                       You can also visit the family support website.
                                                                                                         For information on the different types of
     For places to eat in Coventry, please visit the   The Nursery at Coventry University is open        schools (pre-school, primary and secondary)
     Section on Supermarkets, Restaurants and          to children of the ages three months to four      in Coventry, refer to the Coventry City
     Shopping.                                         years and is run by qualified, dedicated staff.   Council website. The website includes
                                                       The Nursery is located conveniently for both      detailed information and application forms for
                                                       the campus and the city-centre, and is open       primary and secondary schools for children
                                                       to all - parents who are students, university     of all ages.
                                                       staff, and to those who don't have a
                                                       connection to the university. For information     The schools admissions website has
                                                       such as prices, Ofsted reports and where          information about finding a school near to
                                                       the University Nursery is located, visit the      your home (please note when applying for
                                                       following link www.coventry.ac.uk/life-           school places that as a general rule priority
                                                       on-campus/nursery.                                is given to children who live within a school's
                                                                                                         catchment area).
                                                       Childcare costs and sources of funding
                                                                                                         In the UK there is an organisation called
                                                       Costs of pre-school childcare will vary           Ofsted, which inspects and regulates
                                                       depending on the type of childcare and            services that care for children and young
                                                       provider (nanny, childminder, and nursery).       people, including schools. Once you have
                                                       Nursery costs for a full time place (Monday-      obtained a list of schools in your area, you
                                                       Friday) can typically vary between £880 and       can to search each school on the Ofsted
                                                       £1,200 per month.                                 website to find out how well it is performing.

                                                       For information on Free Early Education and       In the UK, the school stages are:
                                                       Childcare for 2, 3 and 4 year olds please go      ƒƒ Primary school: ages 4-11 (sometimes
                                                       here.                                                divided into Infant School for ages 4-7 and
                                                                                                            Junior School for ages 7-11)
                                                       Tax-free childcare is also available from the     ƒƒ Secondary school: ages 11–16
                                                       Government to help parents with the cost of       ƒƒ Sixth Form: ages 16–18 (pupils may
                                                       childcare. For more information, please visit:       continue at a secondary school, or attend
                                                       www.childcarechoices.gov.uk.                         either a Sixth Form college or Further
                                                                                                            Education college)

                                                                                                         Primary schools in Coventry serve children
                                                                                                         between the ages of 4 and 11 years. In most
                                                                                                         areas one school will provide for all primary
                                                                                                         age pupils; in one area there is a separate
                                                                                                         school for Infants (aged 4-7) and Juniors
                                                                                                         (aged 8-11). Some schools also have
                                                                                                         nursery classes, which admit children in the
                                                                                                         academic year before they are due to start
                                                                                                         school.

                                                                                                         Coventry children may be admitted to
                                                                                                         primary schools at the beginning of the
                                                                                                         school year after their fourth birthday,
                                                                                                         provided they have reached the age of four
                                                                                                         by the 31 August. However, children must
                                                                                                         start school at the beginning of the term
                                                                                                         following their fifth birthday.
                                                                                                         (www.coventry.gov.uk/info/148/school_
                                                                                                         admissions/114/primary_school_
                                                                                                         admissions)

14                                                                                                                                                         15
International staff welcome handbook - Academic Development
The city of Coventry
     Coventry is an historic city dating back to    In 2012 the city enjoyed taking part in         Conveniently situated in the centre of
     Saxon and Roman settlements as well as         the Olympic Games, hosting international        Coventry, the university enjoys excellent
     developing significantly during medieval       football matches at its Ricoh Arena; and        public transport links and close proximity
     times, and has a proud history in weaving,     artists and performers in the city created      to major road networks – London is just
     watchmaking, cycle manufacture and the         the incredible 6 metre cycle-powered Lady       over one hour by train and the city is easily
     automotive and engineering industries.         Godiva puppet which travelled to London to      connected to the surrounding countryside
                                                    take part in the Olympic opening Ceremony.      of Warwickshire.
     Following devastating bombing during World
     War II, the city became a symbol of hope       The city has a diverse range of activities      Easy commuting to Coventry means that you
     and regeneration and was the first city to     to enjoy, including major pop concerts,         will have a wide choice of areas to consider
     ‘twin’ with another city in the world – the    ice hockey, football, theatre and has some      living if you need to relocate to join our team
     city is now twinned with 27 other towns        interesting local attractions including the     - there is the city itself with many multicultural
     and cities internationally. This also paved    British Road Transport Museum, Herbert Art      suburbs, thriving towns and villages located
     the way for the city to become a centre for    Gallery and Museum and a wide range of          in beautiful nearby countryside.
     peace and reconciliation and at its heart is   restaurants and cafes. For more information
     the modern Cathedral designed by Sir Basil     on the city and for things to do, take a look
     Spence, right next to the university campus.   at the official city guide, click here.

16                                                                                                                                                       17
International staff welcome handbook - Academic Development
Museums                                               Restaurants, supermarkets and shopping
     Herbert Art Gallery                                   Supermarkets and eating out                    As part of the benefits package, Coventry      Fargo Village
                                                                                                          University offers staff pre-loadable cards
     Coventry's own art gallery in placed near the         There are a wide range of supermarkets         which provide discounts in supermarkets        Based in the heart of Coventry, Fargo Village
     Cathedral and next to some of the campus              in the UK which mostly offer the same          such as Sainsbury's and Morrison's.            is full of creativity, from the Urban Café to
     buildings; with various exhibitions and               products. They will usually list additional    These will be available to you once you join   jewellery and clothes. To view the village
     interactive displays it is a lovely place to visit.   functions the store has, for example:          Coventry University, more information on       website click here.
                                                           pharmacy. In Coventry city centre, there are   CU Rewards is available on the next section
     Coventry Transport Museum                             smaller versions of supermarkets and these     (Employee Benefits).                           Shopping
                                                           are usually open from 7am until 10/11pm.
     Coventry has the world’s biggest collection           Supermarkets are usually open at reduced       There are a good variety of restaurants and    There are many shops within Coventry City
     of publicly owned collection of British motor         hours on a Sunday but they do differ so        cafes in Coventry.                             Centre to purchase clothes and homeware.
     vehicles.                                             please check. Supermarkets in or around                                                       Coventry also has several retail parks around
                                                           Coventry include Sainsburys, Tesco, Asda,      Far Gosford Street has a number of             the city which have a combination of different
                                                           Lidl, Aldi, Morrisons and Iceland.             restaurants, takeaways and international       outlet stores.
                                                                                                          supermarkets.

     Cinema and
     recreation
     There are two main cinemas in Coventry,
     the Odeon, which is situated by Skydome
     in the city centre, and Showcase, which is
     located on the edge of the city near the M6.

     Sports Centre’s,
     Sport and Fitness
     There are various gyms, fitness centres and
     clubs around Coventry.
     The university has an onsite gym which
     offers competitive rates to staff.

     Further details can be found by clicking here

     For a list of exciting things to do in Coventry
     such as entertainment, places to visit, food
     places, shopping places and much more,
     click here.

     If you are looking for activities to do with the
     children click here.

     Coventry Cathedral
     Visit the Coventry Cathedral website for
     information about the Cathedrals history
     and events.

18                                                                                                                                                                                                        19
Places to visit around Coventry                                                                                                       British culture hints and tips
     Looking for things to do outside of work hours? The following list of town and cities close to Coventry are all well worth a visit.   A few hints and tips about British culture and how you can quickly fit in with how the UK works.

     Stratford upon Avon is a 30 minute                   Royal Leamington Spa is 12 minute direct                                         Greetings                                         Punctuality                                        Clothes
     drive from Coventry; it is an historical city        train from Coventry or a 15-20 minute drive.
     home to William Shakespeare. The city has            Royal Leamington Spa is known as one of the                                      When greeting someone, English people             The British are famous for being on time           You might find some of the fashion in
     various tourist attractions along with a good        most appealing towns in the UK with beautiful                                    would say often ask ‘Are you alright?’ (Or the    so you should always make sure you                 the UK to be unusual and you will soon
     shopping atmosphere.                                 architecture and a good mixture of shops.                                        shortened ‘You alright?’), which is not really    are punctual. Make sure you arrive for             discover that some English people dress
                                                                                                                                           considered a questions so if said in passing      appointments and lectures at least 5               to please themselves and even to show
                                                                                                                                           does not always require an answer.                minutes in advance.                                their independence from fashion and
     Birmingham is a 20 minute train journey              Kenilworth is only a 15 minute drive from
                                                                                                                                                                                                                                                accepted norms.
     away from Coventry and has a lot of                  Coventry and is home to an English heritage
                                                                                                                                           Queues                                            Politeness
     attractions. The Bullring shopping centre is         Castle amongst other things.
                                                                                                                                                                                                                                                Understatements
     home to over 140 shops and services and is
                                                                                                                                           The English love to queue and are very            You will notice in England that British people
     easily accessible from the train station.
                                                          Rugby is a 30 minute drive from Coventry and                                     organised and patient in doing so. They form      say ‘thank you’, ‘please’ and ‘sorry’ a lot        This sometimes shows itself in seeming
                                                          is the birthplace of the famous sport of Rugby.                                  orderly queues and you are expected to take       and it can be considered rude if you don’t.        self-deprecation and presents a challenge
     Leicester is a 60 minute journey by train, or                                                                                         your correct turn and not push in front.          If you accidentally bump into someone, say         in understanding how things, people and
     a 50 minute journey in the car.                                                                                                                                                         ‘sorry’. They probably will too, even if it was    situations are really perceived by the British.
                                                                                                                                           Privacy                                           your fault!                                        For example, what might be described
                                                                                                                                                                                                                                                as ‘a bit expensive’ may well really mean
                                                                                                                                           The Brits hold their privacy highly so we         British people very rarely tell you to do          ‘very expensive’ and ‘a little problem’ might
                                                                                                                                           advise you not to ask extremely personal          something directly; most often they would          actually constitute ‘a huge stumbling block’
                                                                                                                                           questions such as “How much money do              suggest it or ask if you want to do it. A          for a British counterpart.
                                                                                                                                           you earn?” “How much do you weigh?” or            common way to request something is ‘are
                                                                                                                                           “Why aren’t you married?”                         you happy to do something?’ or ‘it would be        If you would like to read more about British
                                                                                                                                                                                             great if you could do this’.                       culture please click here or here.

                                                                                                                                           Coventry language
                                                                                                                                           Like most areas within the UK, Coventry has words and phrases which are specific to the area. In this section we have added some phrases for
                                                                                                                                           you to have fun with! These are phrases that you will come across in different parts of the UK.

                                                                                                                                            Thank you phrases        Goodbye phrases                                  Money words              Sandwich words

                                                                                                                                            Cheers                   Goodbye                Ta ra                     Quid                     Batch                   Cob

                                                                                                                                            Thanks                  See you soon            In a bit                  Cash                     Buttie                  Roll

                                                                                                                                            Ya beauty               See ya                  Catch you later           Dosh                     Bap                     Bagel

                                                                                                                                            Lovely jubbly           Cheerio                 Bye                       Wonga                    Barm                    Ciabatta

                                                                                                                                            Ta                                                                        Dolla                    Sarnie                  Baguette

                                                                                                                                            Star                                                                      Change                   Panini                  Stottie

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Coventry University staff systems                                                                                                                Coventry University policies
     This page highlights some of the key systems that you will use as an employee of the university.                                                 Coventry University is fully committed to the promotion of equality and recognises that employees have to balance the demands of their home
                                                                                                                                                      and working life. This section highlights some of the family-friendly policies which Coventry University offers. All up to date policies can be
     Staff Portal                                                                                                                                     found on the People Gateway.

     When you join the university you will be able to login to the staff portal and view the pages of all the departments at the university.          Equality statement                                 Flexible working scheme                           Adoption leave

                                                                                                                                                      Equality, freedom and treating all persons with    Coventry University understands that              Following the adoption of a child, eligible
                                                                                                                                                      dignity and respect are fundamental human          there may be times when variations to             employees can take paid adoption leave.
                                                                                                                                                      rights. As such, the university is committed to    contractual hours of work would be helpful        The Adoption Leave and Pay policy provides
                                                                                                                                                      making these central in all its work.              to employees. As part of our ongoing              information on entitlements for staff wishing
                                                                                                                                                                                                         commitment towards being able to recruit          to take adoption leave.
                                                                                                                                                      A diverse student body and workforce               and retain a flexible and diverse workforce,
                                                                                                                                                      benefit the university’s role as a provider of     the Flexible Working Policy has been              Shared parental leave
                                                                                                                                                      high quality education and employment in a         developed in line with legislation and forms
                                                                                                                                                      modern and ever-changing society.                  part of a wider range of ‘family-friendly’        This policy outlines the university’s
                                                                                                                                                                                                         policies/procedures.                              implementation of provisions under
                                                                                                                                                      The university is firmly committed to the                                                            legislation allowing parents (including
                                                                                                                                                      promotion of equality and will not unlawfully      Location Independent Working (LIW)                adoptive parents) to share leave (either paid
                                                                                                                                                      discriminate, or tolerate discrimination (direct                                                     or unpaid) for the purposes of caring for a
                                                                                                                                                      or indirect, harassment or victimisation) on       Our Location Independent Working (LIW)            child, following a birth or adoption.
     CHRIS System
                                                                                                                                                      grounds of age, disability, ethnicity (including   policy allows you to work at an alternative
                                                                                                                                                      race, colour and nationality), gender, gender      place (or places) rather than at the university   Unpaid parental leave
     CHRIS is the university system for booking all holidays and recording sickness absence. It is a self-service program where you can update your
                                                                                                                                                      identity, marriage or civil partnership,           campus. Your line manager will be able to
     personal details, including emergency contacts, bank details, etc. You can also view and print your payslips using CHRIS.
                                                                                                                                                      pregnancy or maternity, religion or belief and     confirm whether you are eligible for LIW.         The Parental Leave Scheme provides unpaid
                                                                                                                                                      sexual orientation. This includes discrimination                                                     leave for childcare purposes in certain
                                                                                                                                                      by association or due to perception.               Maternity leave                                   circumstances.

                                                                                                                                                      Actions to promote equality are detailed in        The Maternity Leave and Pay Policy                Career break
                                                                                                                                                      Equality Schemes, including action plans, and      provides information on entitlements for
                                                                                                                                                      related Policies which can be found at             staff in relation to maternity leave and pay      The Scheme is intended to provide a
                                                                                                                                                      www.coventry.ac.uk/cu/equality.                    provisions.                                       facility for employees to request an unpaid
                                                                                                                                                      Progress and successes are monitored by                                                              extended period away from employment to
                                                                                                                                                      the Board of Governors and the Equality            Paternity leave                                   meet their personal needs whilst at the same
                                                                                                                                                      and Diversity Committee and are published                                                            time providing for regular contact with a view
                                                                                                                                                      annually.                                          Following the birth of a child, eligible          to facilitating an eventual return to work.
                                                                                                                                                                                                         employees can take paid paternity leave.
                                                                                                                                                      The university is committed to the promotion       The Paternity Leave and Pay policy provides
                                                                                                                                                      of equality and diversity in the application of    information on entitlements for staff wishing
                                                                                                                                                      its policies and procedures, including in all of   to take paternity leave.
                                                                                                                                                      the following policies:

     People Gateway

     The People Gateway is the university system which enables you to communicate with the People Team. You can log calls using this portal
     and complete online forms such as the notification of appointment form. This is also where the People Team’s knowledge articles, policies and
     procedures are held.

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Employee well-being                                                                                 Employee benefits
     Staff clubs                                        Spirituality and Faith Centre                    This section will give you more information of what the university has to offer to you as an employee.

     At Coventry University there are a variety of      The Spirituality and Faith centre is located     Employee benefits                                We also offer discounted rates on healthcare      Development opportunities
     social clubs available where you can learn and     within TheHUB building. There are quiet                                                           plans and advice on healthy living. To find
     expand on skills and meet new people. More         spaces for reflection and meditation; a          As one of Coventry's biggest employers,          out more about the extensive range of             As a staff member you have access to a
     information can be found on the Staff Portal.      chapel, Muslim prayer rooms and a spiritually    we offer some pretty impressive benefits         benefits you can enjoy as a member of             wide range of development resources and
                                                        focused social space for students and            including pension schemes, generous holiday      staff at Coventry University, please visit our    opportunities. For up to date information,
     Health and well-being—emotional,                   groups to meet.                                  allowances, flexible working, great training,    benefits site www.curewards.co.uk                 including a list of available courses, please
     physical, spiritual                                                                                 personal and professional development and        or contact the Rewards team at                    visit our Organisation Development page on
                                                        Equality, Diversity and Inclusion                discounted membership to the university's        Curewards.hr@coventry.ac.uk.                      the Staff Portal.
     Health and well-being is the one stop shop                                                          bespoke £4m sport and recreation centre.
     for all your health and wellbeing needs at         Please visit our Equality, Diversity and                                                          Additional information on our staff benefits
     Coventry University. It focuses on the whole       Inclusion (ED&I) website for information         In addition we have a number of lifestyle        (including the NUS Card, which gives you
     person by providing for your physical, spiritual   relating to dignity and respect at work, staff   benefits, such as our Cycle to Work Scheme,      access to over 200 student discounts in the
     and emotional needs. Through this combined         equality groups and also for information that    Financial Education Workshops, Tuition Fee       UK) can also be found by going onto the
     offer we provide an efficient and joined up        you might find useful if you have a disability   Discounts for children of staff all designed     People Gateway, Staff Benefits section.
     service which allows a variety of access           or long term health condition or know            to support your career, wellbeing and the
     points for all staff and students to utilise.      someone else who does.                           environment.                                     For more information on the workplace
                                                                                                                                                          pensions available, please visit the People
     These services comprise the Spirituality                                                            As a member of staff you can also enjoy          Gateway or contact the People Team.
     and Faith Centre, Welfare and Disabilities,                                                         an extensive range of benefits available on
     Sport and Recreation, Counselling and                                                               a huge range of products and services,
     the Medical Centre. Together we aim to                                                              including supermarket shopping, restaurants
     ensure that, whilst at Coventry University,                                                         and visitor attractions.
     your welfare is well taken care of. We value
     you as an individual and aim to provide for
     your individual needs as well as being a
     source of information for other services and
     opportunities which you may not have yet
     considered. Health and well-being is about
     opportunities and helping you make the
     most of your life.

     Please note that the Spirituality and Faith
     Centre, Welfare and Disabilities, Counselling
     and the Medical Centre are all located in
     TheHUB on Jordan Well, Coventry.

     More information relating to health and
     well-being (including how to download our
     Health and well-being app, interactive maps
     to university buildings, emergency contacts
     and help, information and links to up to date
     public transport information) can be found on
     the staff portal.

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Health and Safety – essential information
     The university is very committed to ensuring       Working with computers
     the health, safety and welfare of its staff,
     students and others who it may affect. This is     The majority of university staff use a computer,
     achieved by compliance with the numerous           or have access to one. Using computers
     sets of regulations in place to ensure health      can be associated with pain in the neck,
     and safety, but is equally by the positive         shoulder, back or arm, and also with fatigue
     culture of all our University Group colleagues     and eyestrain.
     whose actions greatly assist in maintaining a
     healthy and safe working environment.              These aches and pains are sometimes
                                                        collectively known as repetitive strain injuries
     For guidance and policies on a wide range of       (RSI), and they can be caused by a variety
     health and safety related topics please visit      of work-related tasks such as forceful or
     our Health and Safety site.                        repetitive activity, or by poor posture. The
                                                        way that workstations are set up and used
     First aid                                          can manage these problems, or it can make
                                                        them worse. To prevent them ensure your
     The university provides a high quality first aid   workstation is correctly set up well and you
     facility for staff and students.There are over     take regular breaks when working intensively.
     100 qualified first aiders who have attended
     and passed an independent approved                 It is important that if at any time you feel your
     course. Within the university the first aiders     computer set up is causing aches or pains,
     are split into two distinct groups, those within   particularly to the hands, wrists, arm, back
     buildings and the Protection Service.              or neck, raise a call with ITS to request a
                                                        workstation assessment.
     The first aiders allocated to buildings are
     usually support staff working between              Eye test for staff
     8.30am and 5pm.
                                                        Under UK law all employers must provide
     There are notices giving names, room               employees that use a computer for work
     numbers and telephone extensions                   with a free eye examination, and if the
     displayed at entrances and throughout              employee requires glasses specifically for
     the building. Please take time to familiarise      using computers they must also provide
     yourself with this in your first days here.        spectacles, again at no cost to the employee.
                                                        To meet this requirement we have procured
     In addition, the Protection Service are all        the services of Eyepod a mobile optician who
     qualified first aiders and they provide cover      visits the Coventry campus on a monthly
     24/7. For routine first aid contact them on        basis and a voucher scheme with Specsavers
     x7363 or in an emergency x65 5555                  for staff who cannot use the Eyepod.
     (02477 655555 - external or mobiles).
                                                        Travel safety
     Fire safety
                                                        Internationalisation is a key part of the
     Each campus building has emergency                 University Group's Corporate Plan, and a
     procedures which aim to ensure the safe            large number of staff and students travel
     evacuation of people from the building.            on the university's behalf. The university
                                                        acknowledges that there are risks to the
     The fire safety procedure identifies persons       health and safety of people travelling on its
     who manage the evacuation and all staff            behalf, and it takes seriously its legal duty of
     are requested to cooperate during an               care for their wellbeing.
     emergency. There are standard procedures
     in all buildings displayed on red and blue         The university has arrangements in place to
     posters (see image) which can be found near        manage risks to travellers, before you travel
     entrances and staircases of buildings. Please      please ensure you have visited our Travel
     take time to familiarise yourself with these. If   Safety Page on the staff portal.
     there is any reason the standard evacuation
     procedure would not be suitable for you (e.g.
     cannot use stairs) a personal evacuation plan
     can be provided.

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Academic Development
     Group Organisation Development
     Coventry University
     CV1 5FB
     (https://acdev.orgdev.coventry.domains)

     Global Development and Delivery team
     Coventry University
     Portal House
     163 New Union Street
     Coventry
     CV1 2PL
     (find us on the People Gateway - Global People Hub)

     www.coventry.ac.uk/international                      J478-19 © Coventry University.

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