3 SEP -9 NOV 2018 (10 WEEKS) - PLEASE SIGN ATTENDANCE SHEET - NYP

Please sign attendance sheet

          BM0089

                                 3/8/2018
Internship Program (ITP)
       3 Sep – 9 Nov 2018
        (10 weeks)

                                  1

What is ITP?
Module Code: BM0089
Module Name: Internship Programme

                                                     3/8/2018
Credit points:    10
     Attachment to a local business or government
     Performance will be evaluated with a grade,
      similar to other modules
     Undergo a training plan & activities to meet
      specific learning outcomes
                                                      2

Internship Learning Outcomes
Upon successful completion of this module, the
 student would:

1. Demonstrate the application of knowledge and skill sets
   acquired from the course and workplace in the assigned
   job function/s

2. Solve real life challenges in the workplace by analysing
   work environment and conditions, and selecting
   appropriate skill sets acquired from the course

3. Articulate career options by considering opportunities in
   company, sector, industry, professional and educational
   advancement                                          3

4. Communicate and collaborate effectively and
   appropriately with different professionals in the
   work environment through written and oral
   means

5. Exhibit critical thinking and problem solving
   skills by analysing underlying issue/s to
   challenges

6. Demonstrate the ability to harness resources
   by analysing challenges and considering
   opportunities                                   4

7. Recommend ideas to improve work effectiveness
   and efficiency by analysing challenges and
   considering viable options

8. Demonstrate appreciation and respect for diverse
   groups of professionals by engaging
   harmoniously with different company stakeholders

9. Exhibit professional ethics by displaying
   positive disposition during internship
                                                   5

Importance of Internship

• COMPULSORY Core Module for all SBM final year
  students

• Consequence of “Fail” grade means Repeat and
  Delay in graduation. May need to pay another
  semester fees

• Poor grade may affect employment opportunity

                                                 6

Mentors

                                                           3/8/2018
• Industry Internship Mentor (IIM) – your workplace
  supervisor
   • Guides and mentors you at the office especially on
     your work, duties and responsibilities.

• Student Internship Mentor (SIM) – your lecturer
  • Guides and mentors you on the internship in general,
    especially your attitude, behaviour, posture and
    expectations.

• Seek advice from them whenever you need.                  7

Assessment
Assessment Criteria   %    Students are assessed on the following areas:

    Workplace         40   Work Ethics and Professionalism (10%)
                           Professional Proficiency/ Quality of Work Outcomes (10%)
                           Communication & Teamwork (10%)
                           Independent Learning Skills (10%)
     Log              10   Content (5%)
 Documentation             Timeliness (5%)

     Reflection       10   Reflection to include key learning points, suggest areas of
                           improvement , learning from work environment, insights on
                           individual’s strengths, interests, values, personality, skills
                           and weaknesses.
    ITP Report        20   Structure & organisation of report (5%) Language (5%);
                           Contents (5%), training description (5%), analysis of training
                           (5%), recommendations for improvement (10%), conclusion
                           & reflection on career opportunities(5%).

   Presentation       20   Organisation (5%)
                           Presentation Skills (5%)
                           Ability to answer questions (10%)

Workplace Assessment (40%)

                                                       3/8/2018
• Work Ethics and Professionalism (10%)
• Professional Proficiency/ Quality of Work Outcomes
  (10%)
• Communication & Teamwork (10%)
• Independent Learning Skills (10%)

Average of 2 assessments:
• At Week 5
• At Week 10
                                                        9

Student eLog (10%): every week

                                                            3/8/2018
 • Description of your duties, tasks or projects assigned
 • Problems encountered and solutions, if any.
 • Identify the diverse range of people that you worked
   and your interactions with them
 • Not “bullets”

Every Week:
a. Send elog and reflection (by email attachment) to your
   IIM for comments
b. Send to your SIM and upload this to Blackboard
                                                            10

Reflection (10%): every week

                                                           3/8/2018
Includes the following:
• What you learnt in the week
• Suggestions for your improvement
• Your strength, interests, values, personality, skills,
  weakness

(Submitted together with e-log document)

                                                           11

E-Log/Reflection Document

Internship Report (20% ): end
 of ITP

                                                                3/8/2018
Internship Report (1,500 to 1,800 words)
• Brief overview of company
• Brief description of duties and responsibilities
• Details of special projects / assignments
• Analysis of training experience
• Recommendations for improvement
• Conclusion and overall summary
Annex 1 (200 words): education & career opportunities
Annex 2 (200 words): portfolio (job-related skills acquired)
IMPORTANT
Marks will be deducted for late submission of the ITP report.   14

Student Presentation (20%)

                                                                  3/8/2018
• Presentation to your IIM and SIM
• During last 2 weeks of internship (at the workplace)
• 10 minutes presentation and 10 minutes Q&A

Suggestions of presentation content:
• What you learnt
• Your insights (examples):
  •   Help in deciding future plans eg studies and / or career?
  •   Which industry?
  •   Your strengths?
  •   Any role model in company?
                                                                  15
  •   What excites you in your internship?

ITP info in Blackboard

                                                         3/8/2018
• Internship Learning Outcomes and Instructions
  ITP
• Leave of Absence Form
  • Print and update absence info
• Student’s Undertaking
  • Print and sign, and pass to your SIM (before start
    of internship)
• Weekly Report ITP – your eLogbook. Submit in
  BB.
                                                         16
• Rubrics of assessment

Grades

                                                                                   3/8/2018
Marks    Grade                                Remarks
 (%)    Awarded

 80 &             Student’s performance way exceeds requirements, has an
above     A       exemplary work attitude & is clearly outstanding

                  Student’s performance fully meets requirements and sometimes
70-79     B       exceeds expected results. Has a good work attitude.

                  Student’s performance meets almost all requirements, but there
60-69      C      are areas for improvement. Has a good work attitude.

                  Student’s performance just meets minimum requirements, but
50-59             may require coaching, guidance and directions. Overall willing
          D       to learn.
                  Student’s performance fails to meet minimum requirements,
Below      F      has a poor attitude and is clearly not acceptable. Student is    17
 50               deemed to have sat & failed ITP.

Resources for interns

                                                3/8/2018
• Resources to help during internship

• Available to students in Student ITP portal

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Failing internship
   You fail the module if:
   • Overall score is less than 50 marks
   • Company terminates your internship
   • SBM withdraws your internship

   Consequences:
   • Receives “Fail” grade / appears in transcript
   • Repeat module
   • Pay tuition fees for another semester
   • Delay in graduation                             19

3/8/2018

Misconduct: recent examples

                                                    3/8/2018
• Falsify company data
• Absent without valid reasons (“MIA”)
• Overall poor work attitude and performance
• Insubordination
• Not punctual for work
• Divulge company info to relatives / friends and
  social media (staff card example)
• Inappropriate use of staff privileges

Some cases have resulted in discipline and          20
termination of internship.

Internship Allowance

                                                   3/8/2018
• Allowance – not salary

• Determined and paid by EITP Company

• Varies from company to company and industry to
  industry

                                                   21

Insurance

                                                            3/8/2018
• NYP student insurance schemes:
   • Work Injury Compensation (WIC)
   • Group Personal Accident Insurance (GPA)
   • Group Hospitalisation and Surgical Insurance (GHSI)
• Info in NYP website and in Blackboard (look inside your
  module folder).
• Inform your parents / guardians / next-of-kin of
  insurance provided by NYP.
• Contact your SIM immediately if you are injured at the
  workplace and/or if you need to make insurance claims.
                                                            22

What your company expects of

                                      3/8/2018
you
Quality Work      Delivered on time

    Positive      Communicate
    attitude      well
    Willingness       Be a team
    to learn          player

    Be flexible
                                      24

Attitude, Behaviour, Expectations
No annual leave
MC: Alert your IIM and SIM by phone/SMS in the
morning, and to update them after visit to doctor
     • MC must be submitted to IIM and a photocopy for
       SIM.

Overtime work (not just staying beyond working
hours on your own)
    Overtime pay - determined by company policy
    Many companies give time off instead
                                                         25

 3/8/2018

Attitude, Behaviour, Expectations
• Company info – check out the company website and location
  in advance.
• Punctuality – very important
• Dress code – follow company’s dress code, including their
  “dress down” days.
• Medical problems (e.g. asthma etc) - highlight their
  condition to the school as soon as possible. Medical report /
  support from your doctor is required.
• Frequent and long MCs – If you need to be on long MCs of
  more than 2 days, please inform your SIM. May affect your
   grades.
    • Forging of MCs – Act of dishonesty. Student will be subjected to
      disciplinary action and terminated from ITP immediately.
                                                                         26

3/8/2018

Attitude, Behaviour, Expectations
• Keep to company’s office hours, lunch hours, tea
  breaks etc.
• No online chatting / sms / headphones during
  working hours.
• No uploading of photos or videos online about the
  company or your work environment.
• No social media on company or your work.
• If you have any problems during your ITP, consult
  your SIM.
                                                      27

 3/8/2018

Workplace environment
• Workplace diversity: respect for people of other races,
 religions, cultures, etc

                                                             3/8/2018
 Ethical issues: lying, dishonesty
 Sexual harassment: sexual advances / favours
• verbal abuse: unkind, rude, vulgar words
Inform your SIM immediately.

Be careful of:
  • Accepting rides/gifts from staff (esp alone)
  • Going out with staff after office hours (esp alone)
  • Giving blog accounts or accepting FaceBook invitations   28

Possible Stresses at the Workplace

                                                                   3/8/2018
Uncertainty: what are     Clarify tasks as soon a possible. Take
required, what to do      notes at meetings (bring a notebook).
Criticism: work,        Adopt the culture, working style and
behaviour               pace of your company.
Work difficulty: not able to    Ask your IIM or colleagues.
perform tasks assigned          Read up. Check module notes.
Workplace diversity:          Embrace diversity and differences
cultural, educational and (not just tolerate). Learn to work
background differences together. Communicate well.
Workload: Too much work: really too much or are you
too much, ineffective? Share with IIM or SIM.
too little   Too little: Is your work up to standard, and          29
             timely? Share with IIM or SIM.

Your ITP assignment

Week beginning 21 Aug 2018 - check ITP

                                                              3/8/2018
company assignment

•   You must contact your SIM assigned for a personal
    briefing.
•   Find out more about the company (web site), check
    their location so you will not be late on the first day
    of reporting.

                                                              30

URL – student url

                                                                           3/8/2018
Web site address:        https://mysbm.nyp.edu.sg/itp/

user name: NYP admission number

password: NYP admission number + last 4 characters of NRIC
  • for Singapore NRIC, the last 4 characters include the last alphabet.
  • if student is using Malaysian ID etc, the last 4 numbers

       URL - information of allocated ITP company / SIM
                URL - submission of feedback

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        Download eLogbook here.

After internship ends on Friday
9 Nov 2018:
•By 16 Nov 2018 noon (the following Friday):

                                                        3/8/2018
• Submit ITP report to your SIM (with MCs and
   other relevant documents)
• Marks will be deducted for late submission.
• Complete the COMPULSORY e-student feedback
   on ITP company and your SIM at the ITP
   website.
           Look for “ITP Student feedback” icon
           User Name : NYP Adm No.                      32
           Password : NRIC No. (full NRIC No in caps)

Person to Contact

If you have questions, please contact:

•         Your assigned School Internship Mentor - an SBM
          lecturer
•         Your Course Manager
•         ITP Module Coordinator:
          Mr Raymond Wong, Room C214
          raymond_wong@nyp.edu.sg / 6550-1097
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    3/8/2018

3/8/2018
All the best in your internship.

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