IOSH Food & Drink Manufacturing Conference International Awards presentation 3rd October 2018

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IOSH Food & Drink Manufacturing Conference International Awards presentation 3rd October 2018
IOSH Food & Drink Manufacturing Conference
     International Awards presentation
              3rd October 2018

                                             1
IOSH Food & Drink Manufacturing Conference International Awards presentation 3rd October 2018
FINLAYS ALWAYS SAFE TEAM
Finlays?

 Julian Davies                    Jane Ndirangu
 Mike Keating                       Rifky Idroos
  Rick Keane                     Manori Gunaratne
 Neal O’Brien                      Anura Herath
 Yvette Tafari                    Cristian Berent
Fred Kamonde                       Jayne Walker
Gabriel Otieno                   Simon Chamings
Reuben Langat                     Daniel Callahan
                                  Jennifer Heath
IOSH Food & Drink Manufacturing Conference International Awards presentation 3rd October 2018
WHO ARE WE?
We’re a global beverage company with circa 30,000 employees

                                                                       SAOSA
                           PONTEFRACT                                  Kenya
  CRANSTON                     UK               QUONSET            Extracts Facility
                           Beverages/Packing                       480 employees
     USA                     250 employees
                                                  USA
Blending/Warehouse                                  R&D
   20 employees                                 30 employees

                                                                    SRI LANKA
                           CASA FUENTES                             Tea Estates
                             Argentina                              7,424 ha Estate
 SAN ANTONIO                                     KERICHO           12,000 employees
                            4,844 ha Estate
     Texas                  356 employees
                                                  Kenya
 Beverages/Blending                             10,300 ha Estate
    90 employees                               10,600 employees

   Key
   Trading/sales offices
   Manufacturing sites
   Tea estates
   Blending
   Packing facilities
IOSH Food & Drink Manufacturing Conference International Awards presentation 3rd October 2018
WHAT ARE WE ABOUT?

        Finlays Roots Video
IOSH Food & Drink Manufacturing Conference International Awards presentation 3rd October 2018
S   SITUATION

T   TASK

A ACTION

R RESULTS
IOSH Food & Drink Manufacturing Conference International Awards presentation 3rd October 2018
S       SITUATION as at end 2016

Challenges:
• Diversity – geographical, cultural & business
• Standards – differing legislation, enforcement, standards, etc.
• Resources – consultant, regional assets, consistency
• Performance – improvements achieved, but not enough
• Engagement – limited, mainly senior/middle management
• Structure – limited corporate structure and approach
  Health and Safety across Finlays was disjointed, with limited
engagement, limited resources, and lacking a corporate structure
     that could effectively identify and develop the inherent
              opportunities to really progress H&S
IOSH Food & Drink Manufacturing Conference International Awards presentation 3rd October 2018
T       TASK

Group Head of H&S Appointed November 2016 with a broad
remit to develop and implement a corporate H&S strategy that
delivered:
• A structured and consistent corporate approach to H&S
• Improved technical safety standards
• An engaged workforce as part of developing a culture of
  safety
• Tangible and sustainable improvements in safety performance
IOSH Food & Drink Manufacturing Conference International Awards presentation 3rd October 2018
A        ACT – WHAT WE DID

• We engaged as many people as
  practical in developing a Finlays Zero
  Harm strategy
• 18 page document
• Global launch in April 2017
• Two elements to focus on:
1. Zero Harm Road Map – technical
2. Always Safe initiative - cultural
IOSH Food & Drink Manufacturing Conference International Awards presentation 3rd October 2018
A                         ACT – TECHNICAL

                    H&S ROAD MAP                                   Foundation                                                   Developing                                              Established                                             Embedded
                                                                           Design                                                    Implement                                                 Operate                                                  Review
ROOTS

                                              'Work in progress' - Initial review, design & planning phase.   Implemented with appropriate communications, training, Fully operational implementation established and evidenced Fully embedded for a minimum of 6 months, subject to
                                                                                                                                                                                                                                                                                       Element
                      Branches                Tangible output but not yet fully implemented, though could      resources, etc. Implementation could also utilise pilots,    across the relevent site/business with relevant       a formal review, with evidence of a commitment to     Score
                                                           include pilots, beacon sites, etc.                           specific functions, beacon sites, etc.                           monitoring/reporting                                   continual improvement

                                                                          1-5                                                          6-10                                                   11-15                                                   16-20                             HPS20

                                               Options identified to demonstrate visible safety                                                                                                Managers, supervisors, team leaders, etc. at
                                              leadership i.e. chairing H&S committee meetings;       Structured approach to 'visible safety       The 'visible safety leadership' approach has  all levels consistently demonstrating 'visible
                     Providing Visible      including H&S in all other relevant meeting agendas; leadership' implemented by senior site leaders been in place a minimum of 6 months, is being safety leadership' and raising safety awareness
                     Safety                  carrying out regular safety tours; engaging in safety  based on options identified, providing an     sustained by senior leaders, being cascaded                   across the site.
                a                              conversations, challenging unsafe behaviours &        example for managers and employees          down to middle and front line managers, and 'Visible Safety Leadership' is included in annual
                     Leadership
                                                 conditions, listening and acting on feedback,        throughout the business, and driving       having a tangible positive impact on the H&S        management review with the aim of
                                                 encouraging sharing and learning, etc. and a           engagement and empowerment                  profile, safety awareness and ownership         identifying opportunities for continual
                                                         structured approach drafted                                                                                                                             improvement.
                     Setting clear        Process for setting site/business H&S goals and
                                                                                                              Goal, Objective and KPI process implemented,
                                                                                                                                                                       Goal, Objective and KPI process established,            Goal, Objective and KPI process in place >1
                                           objectives, aligned to corporate strategy and                                                                                with recording and reporting on time and                  year, subject to formal review, with
                     expectations                                                                              with recording and reporting requirements
                b                      objectives, and incorporating relevant KPI recording
                                                                                                               being met on time, with accurate data and
                                                                                                                                                                        accurate, and relevant data being used to              opportunities for improvement identified
                     and                  and reporting, is identified, along with resource                                                                               inform H&S Committees, management                    supported by SMART based improvement
                                                                                                                              action tracking
1. LEADERSHIP

                     consequences                           requirements                                                                                                 reviews, safety improvement plans, etc.                              action plans

                     Making                Site has analysed and identified H&S resource                      H&S resources and budgets are monitored to        H&S resources and budgets are fully
                                                                                                                                                                                                                                H&S resources and budgets are formally
                                           requirements, including people, budgets and                        ensure they meet requirements, supported by     integrated into site planning and review
                     resources                                                                                                                                                                                                reviewed for effectiveness, to confirm value
                c                            equipment, which are aligned to goals and                           CAPEX procedures as required, and H&S       processes, and are assessed as adequately
                                                                                                                                                                                                                              for money, and to identify any opportunities
                     available for safe objectives, and take into account longer term                         resource requirements are included in all new supporting safe working and the group Zero
                                                                                                                                                                                                                                      for continual improvement
                     working                     corporate and site/business plans.                                     projects, CAPEX bids, etc.                          Harm vision

                     Recognising and         Options study completed to identify most
                                                                                                              Recognition plan implemented and linked into
                                                                                                                                                           Recognition system established, comprising
                                                                                                                                                                                                      System fully operational for >1 year, subject to
                     reinforcing        appropriate and relevant means of recognising and                                                                   formal and informal recognition, which is
                                                                                                                   the communication plan to ensure                                                       a formal review with opportunities for
                d                       reinforcing positive safety behaviour at all relevant
                                                                                                                 appropriate levels of engagement and
                                                                                                                                                               being used across site/business, and
                                                                                                                                                                                                       improvement identified supported by SMART
                     positive              employee levels, and an implementation plan                                                                     encouraging appropriate levels of employee
                                                                                                                                awareness                                                                    based improvement action plans
                     behaviour                                developed                                                                                      involvement i.e. nominating others, etc.
                                                                                                              Site/business personnel engaged, have agreed
                     Holding each        Relevant H&S roles and responsibilities have been
                                                                                                                      allocated levels of Responsibility,     All relevant personal are visibly demonstrating RAS formally reviewed at least annually, taking
                                        identified based on legal , site/business and system
                     other                                                                                     Accountability and Support (RAS) for relevant      and delivering according to relevant RAS     into account opportunities for engagement,
                e                          requirements, and site/business H&S specific
                                                                                                              roles, and have identified synergies with other     charts, with any changes being formally         empowerment, capability building and
                     accountable       'Responsible, Accountable and Support (RAS)' charts
                                                                                                                     responsibilities/roles i.e. quality &                managed as appropriate                         continual improvement
                                                                       drafted
                                                                                                                                 environment
IOSH Food & Drink Manufacturing Conference International Awards presentation 3rd October 2018
A             ACT – ENGAGEMENT/CULTURE
                                   ALWAYS SAFE
                        Everybody, everywhere, every day, in                      POSTER COMPETITION
                       everything we do, at work and at home
  Always Safe      CALENDAR                   COMMUNITY ENGAGEMENT

  Salama Kila
    Wakati

    Siempre
                   OUR VALUES                                   ALWAYS SAFE TEA
     Seguro

    ‘Eipothum
   Pathuhappu’
‘Nirantharayenma
    Arakshawa’

                                       ALWAYS SAFE
   Always Safe            It’s not a journey – it’s an adventure!
R                    RESULTS
                   2016-2017                                    2017-2018
                     LTI's                                           LTI's                              In year one we reduced our
100
             80
                                               100
                                                         80                                              LTI’s by 25 from 80 to 55, a
80
                               55
                                               80
                                                                   55
                                                                                                                31% reduction.
60
                                                                                                       In year two we’re on track to
                                       Not everything that can be
                                               60
                                                                                        39
40                                             40                                26                     reduce our LTI’s by 16 from

                                       counted counts, and not
20                                             20
                                                                                                           55 to 39, a further 29%
 0                                              0
            2016             2017                        2016      2017      31-Aug     2018
                                                                                                                   reduction
                                       everything that counts can
                                       be counted!
          Lost Working Hours                Lost Working Hours In year one we reduced our
25000
             19149
                                               25000
                                                          19149
                                                                Lost hours by 7732, a 40%
                                                                                                                    Albert Einstein
20000                                          20000
                                                                                                                 reduction
15000                                          15000
                             11417                                 11417
                                                                                                       In year two we’re on track to
10000                                          10000
                                                                                 3039
                                                                                        4559             reduce our Lost Hours by
5000                                           5000
                                                                                                            6858, a further 60%
      0                                              0
             2016            2017                         2016      2017     31-Aug     2018                     reduction

                                    2016 (actual)                 2017 (actual)                2018 (prediction)
LTI Frequency Rate                      0.30                              0.21                       0.15
Injury Severity Rate                   75.51                            43.19                       17.48
LTI’s or lost hours / total hours worked x 200,000. 2018 prediction based on P8 YTD figures
TAKE AWAY – THE POWER OF A SYMBOL
  Wikipedia:
  A thumb signal, usually described as a thumbs-up or thumbs-
  down, is a common hand gesture achieved by a closed fist held
  with the thumb extended upward or downward in approval or
  disapproval, respectively.

  Collins Dictionary
  thumbs-up
  also thumbs up
  1. singular nounA thumbs-up or a thumbs-up sign is a sign that you
  make by raising your thumb to show that you agree with someone,
  that you are happy with an idea or situation, or that everything is all
  right.
TAKE AWAY – THE POWER OF A SYMBOL
THANK YOU

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