JOBS IN VICTORIA, WESTERN AUSTRALIA & QUEENSLAND - WITH WYNDHAM RESORTS

JOBS IN VICTORIA, WESTERN AUSTRALIA & QUEENSLAND
             WITH WYNDHAM RESORTS

Port Douglas,
               Queensland.

                                                     Phillip Island,
                                                     Victoria.
   Dunsborough,
   Western Australia.

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Alliance Abroad Group // WORK EXPERIENCE AUSTRALIA

LOCATIONS
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Beside the calm and clear waters of Geographe Bay,                The only place on the planet where two World Heritage
the pretty town of Dunsborough is a favorite ‘down                listed areas meet - the Great Barrier Reef and the
south’ holiday destination. A short walk or scenic drive          Daintree Rainforest - Port Douglas is one of the most
brings you to secluded coves and stunning coastal                 beautiful tropical regions on earth. Long beaches,
trails, with local award-winning wineries and breweries           waterfalls, fantastic tours, cruises, adventure activities,
offering the perfect excuse for a lazy lunch.                     great shopping, art galleries and a variety of great
                                                                  restaurants and bars make Port Douglas a standout
An easy three-hour drive south from Perth, the capital
                                                                  holiday destination. Located in Far North Queensland,
of Western Australia, brings you to the heart of
                                                                  Port Douglas is serviced by Cairns airport
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Dunsborough and a short hop from some of Western
Australia’s best swimming beaches, including pretty
little Meelup, the sweeping sands of Eagle Bay and the
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                                                                  Ideally located, Ramada Resort Port Douglas (formerly
sheltered turquoise waters of Bunker Bay.
7KHUHVRUW:\QGKDP5HVRUW 6SD'XQVERURXJK                      Mile Beach and is a short drive away from the
                                                                  cosmopolitan cafes, restaurants and bars of Macrossan
This is a beachfront resort overlooking Geographe Bay.
                                                                  Street and Marina Port Douglas.Nestled among
The spacious, well-appointed resort caters for every
                                                                  rainforest gardens, water features and a lagoon style
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kind of getaway, from couples to families. The extensive
                                                                  swimming pool, Ramada Resort Port Douglas is a
                                                                  tropical oasis of sprawling grounds and brilliant resort
tennis court, meeting rooms and a wedding chapel.
                                                                  facilities all within easy access of the incredible
Experience sensational Margaret River dining at Toby’s
                                                                  attractions and World Heritage areas the region has to
Restaurant & Bar or indulge in relaxation at Escape Day
                                                                  offer.
Spa. The resort has direct beach access, heated swim-
ming pool and spa pool.

Alliance Abroad Group // WORK EXPERIENCE AUSTRALIA

3+,//,3,6/$1'9,&725,$
Phillip Island is a place of incredible natural beauty and
offers an abundance of activities for all ages. Well known
for its unique wildlife experiences, at Phillip Island you can
see koalas dozing in the treetops; view Australia’s largest
colony of fur seals; and, come evening, watch hundreds
of little penguins returning to their burrows in the famous

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Penguin Parade. There are pretty beaches to explore,

Its seaside villages offer an array of shopping, alfresco
dining and cafés. Phillip Island is, of course, also home to
the MotoGP, World Championship Superbikes and V8
Super Cars. Phillip Island is a 90 minutes drive from
Melbourne, the capital of Victoria and Australia’s second
largest city.
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Ramada Resort Phillip Island is set on 65 acres surrounded
by natural bushland, providing a private setting for guests.
Facilities include an outdoor swimming pool and spa, an
indoor lap pool, a health centre with gym and spa, games
room, children’s playground, two tennis courts, two picnic
barbecue areas, plus an onsite restaurant, café/bar and
pizzeria. Perfect for those who like to stay active and
explore the surrounds, there are seven kilometres of
walking and cycling tracks around the resort. Popular
resort activities include walking, cycling, bird watching
and picnics.

Alliance Abroad Group // WORK EXPERIENCE AUSTRALIA

THE POSITIONS
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PRINCIPAL RESPONSIBILITIES:
   ‡Provide professional food and beverage service.
   ‡Ensure a smooth running service, providing hand-in-hand teamwork including food and beverage preparation

   ‡Ensure all equipment is well maintained and stored appropriately and advise any faults to Manager.
     and serving.

   ‡Ensure that all necessary food prep and required items are adequately available each day.
   ‡Ensure Food Safety guidelines are followed at all times, ensuring all food temperatures are correct, and food prep

   ‡Maintain the highest level of customer service to ensure all needs for the owners.
     is labeled with date prepared.

   ‡Maintain exemplary grooming at all times.
   ‡Ensure that all reasonable directions given with regards to health and safety are followed.
   ‡Display a Count On Me! service to all internal and external parties.
   ‡Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the

   ‡Display leadership values by ensuring effective communication and respecting your peers and managers.
     promise.

   ‡Support others within the team and empower each other wherever possible.

Pay: $16.42 AUD per hour minimum 12 months experience in an F&B role is required

Alliance Abroad Group // WORK EXPERIENCE AUSTRALIA

*8(676(59,&(6$*(17
PRINCIPAL RESPONSIBILITIES:
   ‡Perform all duties of the front desk, including greeting owners and guests, registration, communications
     system monitoring, dispensing information and portage of luggage, check in/out formalities, cash handling and
     balancing procedures, tour & travel enquiries/bookings, reservations, night audit procedures and telephone

   ‡Possess a thorough knowledge of the operation of all administration equipment eg. Email, basic word &
     duties.

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     excel documentation, PABX, RMS, Credit Card settlement machines, facsimile, etc.

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     restaurants, stores, public transport, etc.

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   ‡Have a full understanding of the Resort Facilities.
   ‡Increase room sales for walk -in and non owner market.
   ‡Monitor and manage availability on web sites for sales to non owners
   ‡Increase revenue streams for incidentals, up sell tours and promotions.
   ‡Have a full understanding, and ensure correct procedures are followed regarding lost property.
   ‡Ensure proper reporting and recording of all items of maintenance required in guest rooms and public areas.
   ‡Ensure Resort security procedures are always followed.
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   ‡Gain appropriate authorisations prior to requisitioning services or purchasing items.
   ‡Participate in ongoing training and coaching to assure that high standards of hospitality are maintained at all

   ‡Provide a neat, professional appearance and safe workplace including maintaining reception and foyer area in
     times.

   ‡Maintain a working relationship with vendors.
     a clean and tidy state at all times.

Pay: $16.42 AUD per hour minimum 12 months experience in a similar guest services role is required

Alliance Abroad Group // WORK EXPERIENCE AUSTRALIA

ROOM ATTENDANT
PRINCIPAL RESPONSIBILITIES:

  ‡Provide exceptional customer service to guests, owners and other staff members at all times.
  ‡Clean apartments as assigned, in accordance with “The Manager’s” standard to ensure cleaning of all guests

  ‡Maintain pantry in a clean and orderly condition; Keep pantries stocked with supplies only as instructed.
    rooms is satisfactorily completed within allotted timeframe.

  ‡Check all items not removed from apartment at each turn are in good condition and clean, e.g.

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    bedspreads, blankets and mattress protectors.

  ‡Check all soft furnishings in guest rooms for stains or damage.
    replenishing these daily or as required by guest.

  ‡Ensure corridors and service areas are clean at all times.
  ‡Assist other members of the department in keeping the guest accommodation clean.
  ‡Empty vacuums and report any maintenance required.
  ‡Other tasks as assigned by the Resort Management team
  ‡Ensure that all reasonable directions given with regards to health and safety are followed.

Pay: $16.42 AUD per hour

Alliance Abroad Group // WORK EXPERIENCE AUSTRALIA

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              ground support partner for
            Alliance Abroad Group’s Work
            Experience Australia Program.

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