July 2020 - Local Government Functional Support Group Product and Services Guide - LGA SA

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July 2020 - Local Government Functional Support Group Product and Services Guide - LGA SA
Local Government
                                     Functional Support Group

                                     Product and Services Guide

                                                July 2020
LGA of SA   ECM XXXXX      
            Page 0 of 40
July 2020 - Local Government Functional Support Group Product and Services Guide - LGA SA
Document Information
 Document Title:         Local Government Functional Support Group Products and Services Guide
 Document Owner:         Manager, LG Emergency Management Operations

 Change History
 Version No.             Date Changed        Modified By                                  Nature of Amendment
                                             Manager, LG Emergency
 1.0                                                                                      Approved
                                             Management Operations

 Document Distribution
 Recipient                                   Title / Position / Responsibility
 Matt Pinnegar
 Andrew Johnson
                                             Manager, LG Emergency Management Operations
 Deputy Operations Manager (LGFSG)
 LGA Member Councils

 Approvals Record
 Approvers                     Position                            Date                   Signature

                               Manager, LG Emergency
 Scott Loechel                                                     27 August 2020
                               Management Operations

 Document Review
 Reviewer                      Position                            Due Date               Signature
                               Manager, LG Emergency
 Scott Loechel                                                     30 June 2021
                               Management Operations

LGA of SA          LGFSG Products and Services Guide – July 2020           Page 1 of 39
July 2020 - Local Government Functional Support Group Product and Services Guide - LGA SA
Contents
1.      Introduction ............................................................................................................................ 4
2.      Development and engagement overview ............................................................................. 5
3.      Development and engagement activities ............................................................................. 7
     i-Responda Partner Package....................................................................................................... 7
4.      Products ............................................................................................................................... 12
5.      Systems ................................................................................................................................ 13
Activity Information Sheets ........................................................................................................ 16
     i-Responda Essentials ............................................................................................................... 17
     i-Responda Bushfire .................................................................................................................. 18
     i-Responda Bushfire Plant ......................................................................................................... 19
     i-Responda Water ..................................................................................................................... 20
     i-Responda Hazmat ................................................................................................................... 21
     i-Responda Essentials Update .................................................................................................. 22
     Personal Bushfire Safety ........................................................................................................... 23
     Workplace Bushfire Safety ........................................................................................................ 24
     i-Responda Bushfire Update...................................................................................................... 25
     Incident Management 3 (IM3) .................................................................................................... 26
     LG Liaison Officer Workshop ..................................................................................................... 27
     Emergency Management Seminar 2020 ................................................................................... 28
     Regional Emergency Management Forums............................................................................... 29
Pricing Schedule ......................................................................................................................... 30
Terms and Conditions ................................................................................................................ 33
i-Responda Products catalogue ................................................................................................ 34

LGA of SA              LGFSG Products and Services Guide – July 2020                    Page 2 of 39
July 2020 - Local Government Functional Support Group Product and Services Guide - LGA SA
Partners
The LGA values its partnerships with State Government and other organisations that support the
LGFSG to provide development and engagement activities to the local government sector.

LGA of SA     LGFSG Products and Services Guide – July 2020   Page 3 of 39
July 2020 - Local Government Functional Support Group Product and Services Guide - LGA SA
1. Introduction
The Local Government Functional Support Group (LGFSG) has created a development and
engagement program to provide councils with opportunities to learn and develop new
competencies to build the emergency management capability of the local government sector.
Development and engagement is an ongoing process, and this is a dynamic program that will be
reviewed formally on an annual basis. It will be informed by the needs of our sector and learnings
from emergency incidents.
The LGFSG facilitates specialist development and engagement activities within learning streams,
and each of the streams offers a variety of activities most suited to the subject matter. These
activities include information sessions, modules, courses, exercises, forums and workshops.
Further detail on each of these activities can be found throughout this guide.
The development and engagement activities offered are evidence based, professionally developed
and delivered, drawing upon best practice from subject matter experts from a range of
organisations. The content for these activities has been developed in partnership with Emergency
Services, the local government sector, State Government agencies/organisations and Not for Profit
organisations. Although not a Registered Training Organisation (RTO), the LGFSG ensures all
development activities are delivered with an intent of quality standards and continuous
improvement, and when nationally recognised training has been identified as a need, the LGFSG
will partner with a creditable RTO to ensure the quality is maintained.
The LGFSG is pleased to offer this development and engagement program to help councils be in
the best position to support their communities before, during and after emergencies.
We look forward to supporting development activities for you, councils and our sector.

Scott Loechel
Manager, LG Emergency Management Operations

LGA of SA     LGFSG Products and Services Guide – July 2020   Page 4 of 39
July 2020 - Local Government Functional Support Group Product and Services Guide - LGA SA
2. Development and engagement overview
The Local Government Functional Support Group (LGFSG) conducts development and
engagement activities that adhere to principles of adult education and learning using competency-
based training methods. All activities and assessments have the goal of equipping participants with
the skills and knowledge to undertake their emergency management roles and responsibilities
within local government. Activities are planned and delivered so that they are relevant and in
context with the desired learning outcomes, with the goal of increasing competency that can be
used in practice. Various styles and delivery methods are used to ensure that participants have an
opportunity to receive development in a way that is suitable to their learning and development
style.
The following guiding principles have been adopted:
    •   Local Government focused
    •   Partner with other organisations where appropriate
    •   Priorities and needs for local government
    •   Value for time
    •   Align with the council Emergency Management maturity model
    •   Cost effective

Building sector capacity and capability
The LGFSG is committed to working with councils to enhance the emergency management
capacity and capability of local government to meet its obligations in relation to the management of
emergencies. Providing a range of development and engagement activities to councils will
contribute to this outcome, while also strengthening the relationship between the LGFSG and
councils.
Council personnel that are appropriately trained and skilled in emergency management are a vital
asset to their own organisation, the LGFSG and the local government sector. This is particularly
evident during an incident where multiple councils are involved and/or impacted, requiring a
coordination effort from the LGFSG. Trained personnel can augment the response and support
capabilities of the LGFSG providing efficient and effective incident management operations.
Undertaking training activities through the LGFSG will provide council personnel with opportunities
to develop professionally and personally which will ultimately benefit their own organisation, the
LGFSG and our communities.

LGA of SA      LGFSG Products and Services Guide – July 2020   Page 5 of 39
July 2020 - Local Government Functional Support Group Product and Services Guide - LGA SA
Pricing Methodology
The pricing methodology for development and engagement activities is consistent with the LGA’s
Pricing Methodology and Pricing Structure.
The LGA and the LGASA Mutual (managers of the LGAWCS & LGAMLS) recognise the
importance of councils being able to assist in emergency situations and the requirement for council
personnel to have the skills, knowledge and training to enable them to operate safely in this
environment. As such, subject to the funding made available by LGASA Mutual, the LGFSG will
provide development and engagement activities at either a fully funded or a subsidised cost to
councils where possible. This includes providing i-Responda Essentials fully funded to any council
or group of councils that require it.
Development and engagement activities can be tailored to suit the needs of an individual or group
of councils and may be charged at a per participant or per session rate, depending on the specific
activity and the requirements of the council/group.
To keep the cost down for emergency management training, the LGFSG will seek to work with
councils to use council provided venues and catering when possible.
A pricing schedule for all development and engagement activities, products and services is
provided on page 30 of this guide.

Feedback
The LGFSG will actively seek opportunities to monitor the success of its development and
engagement activities through the ongoing collection of feedback. Feedback is collected from
formal and informal sources, and the information received helps to inform and guide the direction
of our activities, evaluate our trainers and resources, and identify development opportunities.
Each participant is given the opportunity to provide feedback through a formal survey feedback
process at the completion of the session.
General feedback about activities and service delivery, including proposed amendments or
improvements on activities or program offerings can be provided online at:
https://lgfsg.info/feedback

LGA of SA      LGFSG Products and Services Guide – July 2020   Page 6 of 39
July 2020 - Local Government Functional Support Group Product and Services Guide - LGA SA
3. Development and engagement activities
The LGFSG offers a series of development and engagement activities to provide councils with
learning opportunities to upskill and reskill their staff in emergency management. These activities
can be booked individually or as a package which provides a cost-benefit for councils (refer below).

i-Responda Partner Package
The i-Responda Partner Package is designed to offer a pre-paid development and engagement
activity package to councils at a discounted price. The Package consists of a set of core activities /
products as a standard inclusion and additional activities and products may be added at the
discounted Partner price (at up to 20% off LGA Member Prices).
To take advantage of this Package, councils must have an agreement with the LGFSG prior to
30 September 2020.

                                                               The i-Responda Partner Package is a
                                                               pre-approved activity under the LGAMLS
                                                               and LGAWCS Risk Incentive Program.
                                                               Councils can apply for funding under this
                                                               program to invest in the Package.

Cost and standard inclusions
The i-Responda Partner Package costs $1450.00 and consists of the following standard inclusions:

 Item                                                  Quantity

 i-Responda Essentials module                          Two sessions (5 to 30 participants per session)

 i-Responda app – access to M-i area (refer
 page 13)                                              Four (4) hours of initial set up and support.

 OR                                                    One-year     subscription   for   M-i   area/xMatters
                                                       access
 Council xMatters access (refer page 14)

 LG Emergency Management Seminar 2020                  Two tickets to attend seminar

 Build your own – additional activities up to          Additional development and engagement activities
 20% off LGA Member Prices                             can be added to the Package at Partner prices

 On-going discounts – products up to 20%               On-going Partner prices for products during the
 off LGA Member Prices                                 agreement period

LGA of SA      LGFSG Products and Services Guide – July 2020        Page 7 of 39
July 2020 - Local Government Functional Support Group Product and Services Guide - LGA SA
Discounts and savings
Total savings on LGA Member Prices will vary depending on any additional activities and/or
products that are purchased with the i-Responda Partner Package. The table below demonstrates
the total savings that can be achieved if activities / products are added to the base Package.

 Activity / product                   LGA Member               i-Responda         Discount
                                         price                Partner Price
 i-Responda Partner Package                $1750                 $1450              $300
 i-Responda Bushfire                       $1500                 $1200              $300
 i-Responda Bushfire Plant                  $700                  $480              $220
 IM Tabard x 10                             $700                  $650               $50
 IM Tabard Panels                           $550                  $450              $100

                                                              Total savings         $970

Activity Information sheets
Activity Information Sheets providing details for each individual development and engagement
activity are available on pages 16 to 29 of this guide.

Seminars and forums
The LGFSG may hold emergency management seminars and forums that focus on a specific topic
or theme. These events will usually take place over the course of one or two days and will involve
cooperative discussion, multiple speakers, and opportunities to share insights and issues related to
the theme/topic.
Attending a seminar or forum has numerous benefits such as gaining knowledge, networking and
collaboration, and provides attendees with the opportunity to participate in group discussions /
activities.
Seminars and forums will be advertised to councils as applicable. Costs to attend will be charged
per participant, and discounted tickets are available for councils that purchase an i-Responda
Partner Package.

Engagement sessions
The LGFSG will conduct regular engagement sessions with councils on a scheduled basis. The
purpose of these sessions is to provide updated information to councils to increase awareness
about specific topics.

LGA of SA     LGFSG Products and Services Guide – July 2020      Page 8 of 39
July 2020 - Local Government Functional Support Group Product and Services Guide - LGA SA
Delivery Options
A variety of delivery options are available to
ensure flexibility, value and equity.

Delivery will vary in accordance with the geographical locations of the councils, the training needs
and the activity being delivered. For example, Incident Management 3 (IM3), generally has 1-2
people from each council, so these sessions would generally be held in a regional hub allowing
multiple councils to participate, whereas i-Responda Essentials has many people from a single
council attending so this activity would be delivered at a convenient location and time for that
council.

Rapid delivery
The LGFSG offers the opportunity to access training through rapid delivery, to
allow for ‘just in time’ delivery of selected activities as a result of an incident. For
example, a council that is not in a bushfire risk area may have chosen not to
undertake bushfire training, however during a significant bushfire is called upon
to support others impacted by the bushfire. The LGFSG can conduct this
training on short notice, allowing support to the impacted councils within a few
days.

Access to Rapid delivery is via the LGFSG State Duty Officer (08) 8120 1720.

LGA of SA       LGFSG Products and Services Guide – July 2020    Page 9 of 39
Trainers
The LGFSG offers highly qualified trainers with strong links to, and understanding of, both the local
government and emergency management sectors. Trainers hold their role responsibility in addition
to their substantive employment, and may be contractors, or come from the LGA, councils or
Emergency Services.

Recommended training matrix
The following table provides a guide to who should attend development activities to ensure the
required level of emergency management competencies are achieved for council personnel.

                                                                                                              responding to
                                                           Council CEO

                                                                                     Commander

                                                                                                                an incident
                                                                                                 LG Liaison
                                                                         Executive

                                                                                                                              All staff
                                                                          Council

                                                                                       Council

                                                                                                  Officer

                                                                                                                   Staff
     Course

     i-Responda – Essentials
     (This is mandatory for personnel entering an          R             R            E           E             M             PD
     incident ground)

     i-Responda - Bushfire                                                            R           R             E

     i-Responda – Bushfire - Plant                                                                              E

     i-Responda – Water                                                               R                         E

     i-Responda – Haz Mat                                                             R                         R

     Information Session – Personal                                                                                           R
     Bushfire Safety
     Information Session – Workplace                                                                                          R
     Bushfire Safety

     Incident Management 3 (IM3)                                                      E           M

     LG Liaison Officer Workshop (LGLO)                                                           M

     LG Emergency Management Seminar                      PD             PD          PD          PD            PD             PD

     Regional Forums                                      PD             PD          PD          PD            PD             PD

     Engagement sessions                                  PD             PD          PD          PD            PD             PD

                                                       Legend
    M = Mandatory         E = Essential         R = Recommended                      PD = Professional Development
(Note: Training indicated as Mandatory is for personnel entering an incident ground to ensure
automatic coverage of the Schemes. Refer to the LGA Protection Guide)

LGA of SA        LGFSG Products and Services Guide – July 2020                 Page 10 of 39
Booking activities and payment
Training activities are scheduled according to the following:

 Open sessions         Prescheduled                                        Bookings via the LGA Training
                                                                           website
                       Open for any council staff to register.
                                                                           Invoice generated at the time
                                                                           of registration
 Closed sessions       Scheduled for an individual council only.           Bookings direct with the
                                                                           LGFSG
                                                                           Invoice generated after the
                                                                           session

LGFSG development and engagement activities will be published on the LGA Training website
when relevant.
Bookings will be confirmed via email prior to the commencement of the activity.
The LGFSG will work with individual councils to schedule activities and organise a suitable
venue(s).
The i-Responda Partner Package can be purchased via email at development@fsg.lga.sa.gov.au
and must be paid for upfront, or payments over four (4) instalments can be arranged.

Cancellations
Participant Cancellation policy
All cancellations must be received via email to development@fsg.lga.sa.gov.au within seven (7)
days prior to the conduct of the event or payment will be forfeited. Should a person that has
nominated to attend a course or forum be unable to do so, councils are encouraged to send a
substitute person.
Course cancellation
The LGFSG will notify participants ten (10) days prior to a course date should the program need to
be cancelled or rescheduled. The LGFSG understands that such notice may lead to problems with
refunds associated with travel and accommodation arrangements, therefore we recommend the
booking of flexible fares/arrangements.
Cancellations may be made at short notice due to impacts from an emergency event. The LGFSG
uses trainers that are industry experts and they may not be available during an emergency event.
The LGFSG will endeavour to reschedule the activity at a mutually convenient time.
For the full Terms and Conditions, please refer to page 33 of this guide.

LGA of SA      LGFSG Products and Services Guide – July 2020     Page 11 of 39
4. Products
The LGFSG has available for purchase a variety of incident management related resources,
including:
    •   Incident clothing (e.g. Tabards)
    •   Incident sets (e.g. bushfire kits)
    •   Stationery (e.g. logbooks)

In addition to purchased products, an Exercise Kit is available for councils to borrow to assist with
the delivery of emergency management exercises.
A full catalogue of products is available on page 34 of this guide.

i-Responda Shop
The LGFSG maintains an online catalogue of its products and services. Councils can access the i-
Responda shop at https://shop.iresponda.com.au.
Items can be purchased from the shop and councils will be invoiced after the goods have been
dispatched.

LGA of SA       LGFSG Products and Services Guide – July 2020   Page 12 of 39
5. Systems
i-Responda App
The i-Responda app is available at no cost for councils. It is available for download on Apple and
Android devices at:
   • App Store - for Apple devices
   • Google Play Store - for Android devices
The app provides a ‘palm of the hand’ resource for council workers to use during emergencies. It
allows timely access to reminders, checklists, action plans, joint operating guidelines and plans
that will assist workers in making safe and effective decisions.
When on-line there are links to the State Emergency Management Plans and other agencies web
sites like SA State Emergency Service (SES), SA Country Fire Service (CFS) and South Australia
Police (SAPOL).
When off-line the App still provides access to all other content which is stored on the workers
device for use where there is no internet connectivity. Content is managed by LGFSG staff so that
critical information can be pushed to the workers in a timely manner. Users are then notified when
a content update is ready for download.

M-i area

The M-i area of the i-Responda App allows councils to host their own
organisation’s documents, information and links on the app allowing
their personnel to have access. As with data on the main app, council
content in the M-i area is also available offline to workers.
Access to the M-i area is subject to an annual hosting fee which allows
an unlimited number of users. In addition to this, there is an initial set
up fee that entitles councils to four (4) hours of support / setup time,
which includes training on how to maintain and update data.

LGA of SA      LGFSG Products and Services Guide – July 2020   Page 13 of 39
LG xMatters
LG xMatters is a communication and activation tool used by the LGFSG for incident-based
communication and notifications. The same system is also is available for councils to use for
activation of their own incident response arrangements.
The system has the following capability for councils:
    •   rostering
    •   send and receive real time alerts
    •   track message delivery, escalation and response
    •   access contact information of personnel
    •   request and receive information regarding availability of personnel to respond to an incident
    •   customise alert preferences – SMS, email and voice notifications
    •   distribute incident related messages to a group at once.

    The City of Marion has successfully implemented xMatters. Their Unit Manager Risk
    comments on the benefits the system provides:
    Here at the City of Marion, we use xMatters to communicate incidents to our Incident
    Management Team (IMT). It is sophisticated in its application to inform them to be on alert for
    BCP activation, we have activated IMT in response to an incident or we are standing down
    the IMT at the conclusion of an incident. It also contacts the next proxy should an IMT
    member not respond to the call out. We have practiced its use through our exercising
    program in readiness should an incident occur.

The cost for access to xMatters includes 30 users and 4 hours of support / set up time. Extra users
can be added for an additional annual cost (per user).

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LGA of SA   LGFSG Products and Services Guide – July 2020    Page 15 of 39
Activity
Information
Sheets

LGA of SA   LGFSG Products and Services Guide – July 2020   Page 16 of 39
i-Responda Essentials
Activity Information

Key information
 Council Contribution                    $0                    Delivery
 Duration                            3 hours                      •   Council to provide a suitable venue
 Delivery method                                                  •   i-Responda accredited trainer will
                                 Face to Face
                                                                      facilitate this activity
 Participant numbers                  5 to 30
 Pre-requisite                          Nil
                                                               What is covered?
Introduction                                                      •   Roles and responsibilities of Local
i-Responda Essentials is a foundational activity                      Government in incident operations
that explains the principle of ‘Ordinary                          •   i-Responda principle and action plans
Operations in Extraordinary Situations’ and                       •   Working with emergency services
provides the basis upon which Local                               •   Communicating during incident
Government workers can work in a safe,                                operations
consistent and supported way during incident                      •   Incident management awareness
operations.                                                       •   Briefing, situation reports & debriefing
                                                                  •   Situational Awareness
Who should attend?                                                •   Personal Survival

Any council worker, especially those with roles in
incident operations including field/operational                Assessment & Certification
roles that may be asked to provide support to                  Short answer assessment and a certificate of
emergency services or control agencies during                  completion is issued
incidents.
                                                               Recertification of this course is recommended
                                                               every 3 years, with updates annually.
Council contribution
This activity is funded by LGASA Mutual so there
is no cost to SA Councils

LGA of SA      LGFSG Products and Services Guide – July 2020      Page 17 of 39
i-Responda Bushfire
Activity Information

Key information
 Council Contribution                  $1500
 i-R Partner Price                     $1200                   Delivery
 Duration                             3 hours                     •   Council to provide a suitable venue
 Delivery method                                                  •   i-Responda & CFS accredited trainer will
                                  Face to Face
                                                                      facilitate this activity
 Participant numbers                   5 to 30
 Pre-requisite                     i-Responda                  What is covered?
                                    Essentials
                                                                  •   Situational Awareness
Introduction                                                      •   Bushfire behaviour
                                                                  •   Fireground hazards
i-Responda - Bushfire course has been co
                                                                  •   Bushfire personal safety
designed by Local Government and the SA
                                                                  •   Working on the fireground
Country Fire Service to provide Local
                                                                  •   Understanding CFS operations
Government workers supporting the CFS on the
fireground a basic level of bushfire safety and fire              •   Personal survival actions
behaviour     awareness,        allowing      Local
Government workers to work in a safe,                          Assessment & Certification
consistent and supported way during bushfire                   Short answer assessment and a certificate of
incident operations.                                           completion is issued
                                                               Recertification of this course is recommended
Who should attend?                                             every 3 years, with updates annually.
Any council worker that is likely to provide
support to the CFS during a bushfire incident and
will be entering fireground.

Council contribution
A cost recovery fee of $1,500 (Excluding GST)
per activity. We encourage councils to partner
with each other to maximise the number of
participants.

LGA of SA      LGFSG Products and Services Guide – July 2020      Page 18 of 39
i-Responda Bushfire Plant
Activity Information

Key information
 Council Contribution                  $700
                                                               Delivery
 i-R Partner Price                     $480
                                                                  •   Council to provide a suitable venue
 Duration                           1.5 hours                     •   i-Responda & CFS accredited trainer will
 Delivery method                                                      facilitate this activity
                                 Face to Face
 Participant numbers                  5 to 30
 Pre-requisite
                                                               What is covered?
                                  i-Responda
                                    Bushfire                      •   Situational awareness
                                                                  •   Plant fireground safety
Introduction                                                      •   Safety around trees
i-Responda Bushfire Plant module has been co                      •   Bushfire tactics with plant
designed by Local Government and the SA                           •   Control line construction
Country Fire Service. This activity provides Local                •   Survival actions in plant
Government Plant Operators, supporting the
CFS on the fireground, with specific safety and                Assessment & Certification
bushfire awareness with the creation of Control
                                                               Short answer assessment and a certificate of
Lines and other plant operations. This activity is
                                                               completion is issued
an addition to the i-Responda Bushfire course.
                                                               Recertification of this module is recommended
                                                               every 3 years, with updates annually.
Who should attend?
Any council plant operator who is likely to provide
support to the CFS during a bushfire incident and
will be working on the fireground with heavy plant
and equipment.

Council contribution
A cost recovery fee of $700 (Excluding GST) per
activity. We encourage councils to partner with
each other to maximise the number of
participants.

LGA of SA      LGFSG Products and Services Guide – July 2020      Page 19 of 39
i-Responda Water
Activity Information

Key information
 Council Contribution                  $300
                                                               Delivery
 i-R Partner Price                     $200
                                                                  •   Council to provide a suitable venue
 Duration                           2.0 hours                     •   i-Responda & SES accredited trainer will
 Delivery method                                                      facilitate this activity
                                 Face to Face
 Participant numbers                 10 to 30
                                                               What is covered?
 Pre-requisite                    i-Responda
                                                                  •   Situational Awareness
                                   Essentials                     •   Safety around flood and fast-moving
Introduction                                                          water
                                                                  •   SES incident operations overview
i-Responda Water course has been co designed
                                                                  •   Personal Survival
by Local Government and the SA State
                                                                  •   Road closures
Emergency Service. This course provides Local
Government Workers with awareness on the
risks, operations and personal survival actions                Assessment & Certification
when working around flood and fast-moving
                                                               Short answer assessment and a certificate of
water, allowing Local Government workers to
                                                               completion is issued
work in a safe, consistent and supported way
during water related incident operations.                      Recertification of this course is recommended
                                                               every 3 years, with updates annually.

Who should attend?
Any council worker, that is likely to work near
flood or fast-moving water, whether in support of
the SES or during council operations.

Council contribution
A cost recovery fee of $300 (Excluding GST) per
activity. This activity is supported by the SES.

LGA of SA      LGFSG Products and Services Guide – July 2020      Page 20 of 39
i-Responda Hazmat
Activity Information

Key information
 Council Contribution                $1000
                                                              Delivery
 i-R Partner Price                    $750
                                                                 •   Council to provide a suitable venue
 Duration                           2 hours                      •   i-Responda accredited trainer will
 Delivery method                                                     facilitate this activity
                                Face to Face
 Participant numbers                 5 to 30
 Pre-requisite
                                                              What is covered?
                                       Nil
                                                                 •   Situational Awareness
Introduction                                                     •   Hazardous Material identification
i-Responda HAZMAT (Hazardous Materials)                          •   Personal Survival
course has been codeveloped by Local
Government and the SA Country Fire Service.
                                                              Assessment & Certification
This course is designed to support Local
Government workers who come across                            Short answer assessment and a certificate of
hazardous materials in their normal work in                   completion is issued
understanding what is a hazardous material and                Recertification of this course is recommended
the actions they can take to protect themselves               every 3 years, with updates annually.
and others.

Who should attend?
Any council worker who may be exposed to
hazardous materials during their ordinary
operations.

Council contribution
A cost recovery fee of $1,000 (Excluding GST)
per activity. We encourage councils to partner
with each other to maximise the number of
participants.

LGA of SA     LGFSG Products and Services Guide – July 2020      Page 21 of 39
i-Responda Essentials Update
Activity Information

Key information
 Council Contribution                    $0                    Delivery
 Duration                           1.5 hours                     •    Council to provide a suitable venue
 Delivery method                                                  •    i-Responda accredited trainer will
                                 Face to Face
                                                                       facilitate this activity
 Participant numbers                  5 to 30
 Pre-requisite                    i-Responda
                                                               What is covered?
                                   Essentials
                                                                  •    i-Responda principle and action plans
Introduction                                                      •    Briefing, debriefing & situation reports
i-Responda Essentials Update is an information                    •    Incident management awareness
session designed to refresh participants in the                   •    Personal Survival
principle of ‘Ordinary Operations in Extraordinary                •    Situational Awareness
Situations’ and provides relevant annual updates                  •    Incident operations updates
to incident operations.

                                                               Assessment & Certification
Who should attend?
                                                               There is no assessment for this activity, a
Any council worker, especially those with roles in             certificate of attendance is issued, however
incident operations including field/operational                attending this activity does not extend the i-
roles that may be asked to provide support to                  Responda Essentials certification.
emergency services or control agencies during
incidents.

Council contribution
This activity is funded by LGASA Mutual so there
is no cost to SA Councils

LGA of SA      LGFSG Products and Services Guide – July 2020       Page 22 of 39
Personal Bushfire Safety
Information Session
Activity Information

Key information
 Council Contribution                  $650
                                                               Delivery
 i-R Partner Price                     $480
                                                                  •   Min of 5 Max 30 participants
 Duration                             1 hour                      •   Council to provide a suitable venue
 Delivery method                                                  •   LG & CFS accredited trainer will
                                 Face to Face
                                                                      facilitate this activity
                                     Webinar
 Participant numbers                  5 to 50
                                                               What is covered?
 Pre-requisite                          Nil
                                                                  •   Situational Awareness
Introduction                                                      •   Fire Danger Ratings
                                                                  •   Planning your day
The Personal Bushfire Safety information
                                                                  •   Understanding Bushfire Behaviour
session has been co-designed by Local
                                                                  •   Bushfire warnings
Government & the SA Country Fire Service. This
                                                                  •   Bushfire safer places
information session is designed to give a basic
level of bushfire personal safety awareness                       •   Personal Survival
including survival actions to Local Government
workers that live in, travel through or visit                  Assessment & Certification
bushfire prone areas. This session does not
discuss council specific workplace or household                There is no assessment for this session and a
safety planning.                                               certificate of attendance is issued.

Who should attend?
Any council worker who lives in, travels through
or visits bushfire prone areas, including office-
based workers.

Council contribution
A cost recovery fee of $650 (Excluding GST)
per activity. We encourage councils to partner
with each other to maximise the number of
participants.

LGA of SA      LGFSG Products and Services Guide – July 2020      Page 23 of 39
Workplace Bushfire Safety
Information Session
Activity Information

Key information
 Council Contribution                 $650
                                                              Delivery
 i-R Partner Price                    $480
                                                                 •   Council to provide a suitable venue
 Duration                            1 hour                      •   LG & CFS accredited trainer will
 Delivery method                                                     facilitate this activity
                                Face to Face
                                    Webinar
                                                              What is covered?
 Participant numbers                 5 to 50                  These topics are discussed in conjunction with
 Pre-requisite                         Nil                    council’s workplace bushfire procedures &
                                                              plans.
Introduction
                                                                 •   Situational Awareness
The Workplace Bushfire Safety information                        •   Fire Danger Ratings
session has been co-designed by Local                            •   Planning your day
Government & the SA Country Fire Service. This
                                                                 •   Understanding Bushfire Behaviour
information session is designed to give a basic
                                                                 •   Bushfire warnings
level of bushfire safety awareness that is
                                                                 •   Bushfire safer places
integrated with the council’s workplace
                                                                 •   Personal Survival
procedures for bushfire, including survival
actions for Local Government workers. This
session does not discuss household safety                     Assessment & Certification
planning.
                                                              There is no assessment for this session and a
                                                              certificate of attendance is issued
Who should attend?
Any council worker that works in a council with
high bushfire risk and where the council has
specific bushfire action plans and procedures.

Council contribution
A cost recovery fee of $650 (Excluding GST) per
activity. We encourage councils to partner with
each other to maximise the number of
participants.

LGA of SA     LGFSG Products and Services Guide – July 2020      Page 24 of 39
i-Responda Bushfire Update
Activity Information

Key information
 Council Contribution                 $900                    Delivery
 i-R Partner Price                    $720                       •    Council to provide a suitable venue
 Duration                                                        •    i-Responda & CFS accredited trainer will
                                   1.5 hours
                                                                      facilitate this activity
 Delivery method                Face to Face
 Participant numbers                 5 to 30                  What is covered?
 Pre-requisite                   i-Responda                      •    Situational Awareness
                                   Bushfire                      •    Bushfire behaviour
                                                                 •    Fireground hazards
Introduction                                                     •    Bushfire personal safety
i-Responda Bushfire Update is an information                     •    Working on the fireground
session designed to refresh participants in the                  •    Understanding CFS operations
principles of supporting the CFS on the                          •    Personal survival actions
fireground with a basic level of bushfire safety                 •    Basic Plant Operation
and fire behaviour awareness (includes basic
plant operations as required). This supports                  Assessment & Certification
Local Government workers to work in a safe,
consistent and supported way during bushfire                  There is no assessment for this activity, a
incident operations This session is designed for              certificate of attendance is issued, however
those that have undertaken the i-Responda                     attending this activity does not extend the i-
Bushfire course.                                              Responda Bushfire certification.

Who should attend?
Any council worker that is likely to provide
support to the CFS during a bushfire incident
who will be entering the fireground and have
undertaken the i-Responda Bushfire course in
previously.

Council contribution
A cost recovery fee of $900 (Excluding GST) per
activity. We encourage councils to partner with
each other to maximise the number of
participants.

LGA of SA     LGFSG Products and Services Guide – July 2020       Page 25 of 39
Incident Management 3 (IM3)
Activity Information

Key information
 Council Contribution         $375 per participant
                                                              Delivery
 i-R Partner Price           $300 per participant
                                                                 •   Venue and catering supplied
 Duration                            1 Day                       •   LGFSG accredited trainer
 Delivery method                Face to Face
 Participant numbers                 8 max.                   What is covered?
 Pre-requisite                   i-Responda                      •   LGFSG roles & responsibilities
                                  Essentials                     •   The Council Commander role
                                                                 •   Record Keeping
Introduction                                                     •   Incident Management structures
The Incident Management range of courses                         •   Situational Awareness
have been developed by the LGFSG to provide                      •   Briefings, handover & debriefs
a level of development to Local Government                       •   Wellbeing - you and your workers
Workers related to Incident Management. The
IM3 course is tailored to meet the needs of
Councils Commanders and LG Liaison Officers
                                                              Assessment & Certification
working in incident operation situations.                     Short answer assessment and a certificate of
                                                              completion is issued
Who should attend?                                            There is no recertification of this course
                                                              however specific functional roles may require
Local Government workers that have a senior
                                                              annual skills development.
leadership role in incident operations and
specifically those wanting to undertake the
functional role of Council Commander or LG
Liaison Officer.

Council contribution
A cost recovery fee of $375 (Excluding GST) per
participant.

LGA of SA     LGFSG Products and Services Guide – July 2020      Page 26 of 39
LG Liaison Officer Workshop
Activity Information

Key information
 Council Contribution          $220 per participant            Delivery
 i-R Partner Price             $200 per participant               •   Venue and catering supplied
 Duration                                                         •   LGFSG accredited trainer
                                      1 Day
 Delivery method                 Face to Face
 Participant numbers                                           What is covered?
                                      8 max.
 Pre-requisite                                                    •   LGLO role
                               IM3 (completed within
                                   last 12 months)
                                                                  •   LGLO resources
                                                                  •   Exercise with application of LGLO skills
Introduction                                                      •   Conducting briefings, sitreps & hot
The Local Government Liaison Officer Workshop                         debriefs
has been developed by the LGFSG. This                             •   External support tools
workshop is an addition to the IM3 course and is                  •   Lessons Management basics
specifically designed for Local Government
Workers that are seeking endorsement to
                                                               Assessment & Certification
undertake the role of Local Government Liaison
Officer within the LGFSG. This workshop                        Observation based assessments and a
focuses on the application of the skills required              certificate of completion is issued
and includes an exercise component.                            There is no recertification of this course
                                                               however the LGLO functional role does require
Who should attend?                                             annual skills development.

Specifically, those seeking endorsement as
Local Government Liaison Officer within the                    Completion of this training does not endorse the
LGFSG.                                                         participant to operate as a LG Liaison Officer.
                                                               This is completed by the LGFSG Coordinator.

Council contribution
A cost recovery fee of $220 (Excluding GST) per
participant.

LGA of SA      LGFSG Products and Services Guide – July 2020      Page 27 of 39
Emergency Management Seminar 2020
Activity Information

Key information
                                                             Delivery
 Council Contribution        $375 per participant
                                                                •   Venue and catering supplied
 i-R Partner Price           $300 per participant               •   Variety of presenters
 Duration                          One day
 Delivery method                                             What is covered?
                               Multi-presenter
                                                             The full program will be released soon – topics
 Participant numbers                   N/A                   may include:
 Pre-requisite                          Nil                     •   Leadership in extraordinary times
Introduction                                                    •   Planning for the unplannable
                                                                •   The role of legal services in
The Emergency Management Seminar is a local                         emergencies
government focussed event designed for council                  •   Recovery
leaders and workers in the emergency
                                                                •   The Year That Was (panel session)
management field. The theme for the 2020
                                                                •   Council stories and insights
seminar is Extraordinary. Participants will hear
from keynote speakers, and agency and council                Email lgemseminar2020@fsg.lga.sa.gov.au for
representatives.                                             further details on the seminar.

Who should attend?                                           Assessment & Certification
Any council worker with an interest or role in               There is no assessment for this session and a
emergency    management       planning    and                certificate of attendance is issued.
response.

Council contribution
A cost recovery fee of $375 (Excluding GST) per
participant. Discounts may apply as part of the
LGFSG i-Responda Partner Package.

LGA of SA     LGFSG Products and Services Guide- July 2020                             Page 28 of 39
Regional Emergency Management Forums
Activity Information

Key information
 Council Contribution                    $0
                                                               Delivery
 Duration                          Half a day
                                                                   •   Venue and catering supplied
 Delivery method                Multi presenter                    •   Variety of presenters
 Participant numbers                    N/A
 Pre-requisite                          Nil                    What is covered?
Introduction                                                       •   Emergency management and local
                                                                       government sector updates
The Regional Emergency Management Forums
                                                                   •   Operational updates about the LGFSG
are focussed on local government emergency
                                                                   •   Recent events and experiences
management planning and operations. The
                                                                   •   Tools and technology
forums are held in a variety of regional locations
to provide councils with an opportunity to attend
                                                                   There will also be an opportunity for the
events outside of the Adelaide metropolitan
                                                                   LGFSG to engage with Elected Members
area.
                                                                   during an after-hours session.

Who should attend?
                                                               Assessment & Certification
Any council worker with an interest or role in
emergency    management       planning    and                  There is no assessment for this session and a
operations.                                                    certificate of attendance is issued.
                                                               .
Council contribution
This activity is funded by LGASA Mutual so there
is no cost to SA Councils.

LGA of SA      LGFSG Products and Services Guide – July 2020                             Page 29 of 39
Pricing
Schedule

LGA of SA   LGFSG Products and Services Guide – July 2020   Page 30 of 39
LGFSG Development and Engagement Price List – July 2020                                                                 Note: all prices are excluding GST

                             Activity               Unit       Max      Duration         2020       2020       2020 i-   Included in      LGASA Mutual              Details / Comments
                                                               part.                     Retail      LGA      Responda        i-        Funded   Subsidised
                                                                                         price     Members     Partner    Responda
                                                                                                    price       price      Partner
                                                                                                                           Package
                         i-Responda Essentials      Per         30        3.0 hrs       $3000.00    $0.00       $0.00                    Yes
                                                   course
                                                                                                                         (2 courses)
                         i-Responda Bushfire        Per         30        3.0 hrs       $3000.00   $1500.00   $1200.00                             Yes
                                                   course
                         I-Responda Bushfire        Per         30        1.5 hrs       $1500.00   $700.00     $480.00                             Yes
                         Plant                     course
                                                                                                                             
Development Activities

                         i-Responda Water           Per         30        2.0 hrs       $2000.00   $300.00     $200.00                              Yes
                                                   course
                         i-Responda Hazmat          Per         30        2.0 hrs       $2000.00   $1000.00    $750.00                             Yes
                                                   course
                         i-Responda Essentials      Per         30        1.5 hrs       $1500.00    $0.00       $0.00                    Yes
                         Update                    course
                         Personal Bushfire          Per         50        1.0 hrs       $1000.00   $650.00     $480.00                             Yes
                         Safety Information        course
                         Session
                         Workplace Bushfire         Per         50        1.0 hrs       $1000.00   $650.00     $480.00                             Yes
                         Safety Information        course
                         Session
                         i-Responda Bushfire        Per         30        1.5 hrs       $1500.00   $900.00     $720.00                             Yes
                         Update                    course
                         Incident Management        Per          8        8.0 hrs       $550.00    $375.00     $300.00                             Yes
                         3 (IM3)                   person

                  LGA of SA             LGFSG Products and Services Guide – July 2020                                            Page 31 of 39
Activity                 Unit       Max      Duration        2020       2020       2020 i-   Included in     LGASA Mutual           Details / Comments
                                                   part.                    Retail      LGA      Responda        i-
                                                                            price     Members     Partner    Responda
                                                                                       price       price      Partner
                                                                                                              Package
           LG Liaison Officer           Per          8        8.0 hrs       $550.00   $220.00     $200.00                           Yes
                                       person
           LG EM Seminar 2020           Per        N/A        1 day         $650.00   $375.00     $300.00                           Yes
                                       person
                                                                                                             (2 tickets)
           Regional Forums              Per        N/A        1 day          N/A       $0.00       $0.00                     Yes
                                       person
           IM Tabard                    Each                                $85.00     $70.00     $65.00                                  Standard LG Incident Management
                                                                                                                                           Tabard (vest) – not including panel sets
           IM Tabard Panels             Each                                $65.00     $55.00     $45.00                                  Custom panels available
           i-Responda Pocket            Each                                 $2.50     $2.00       $0.00         
           Notebook
           IM Log Book – A4             Each                                $30.00     $25.00     $20.00         
Products

           IM Log Book – A5             Each                                $30.00     $25.00     $20.00         
           I-Responda Folder –          Each                                $40.00     $35.00     $30.00         
           A5
           Bushfire Kit A               Each                                $545.00   $520.00     $495.00                                 Designed for deployment into fire
                                                                                                                                           grounds (with extras)
           Bushfire Kit B               Each                                $420.00   $395.00     $370.00                                 Designed for deployment into fire
                                                                                                                                           grounds (basics)
           Bushfire Kit C               Each                                $250.00   $225.00     $200.00                                 Designed for LG vehicles in bushfire
                                                                                                                                           prone areas (but not deployed to fire
                                                                                                                                           ground)
           Access to LG xMatters       Annual                                N/A      $1000.00    $850.00                                 4 hrs of support/set up, 30 users
Systems

                                        fee                                                                                                (additional users @ $15/yr)
           i-Responda App –            Annual                                N/A      $1000.00    $850.00                                 4 hrs of support/set up, unlimited users
           access to M-i area           fee                                                                                                & annual hosting fee
                                                                                                              (1 year)

      LGA of SA             LGFSG Products and Services Guide – July 2020                                            Page 32 of 39
Terms and Conditions
i-Responda Partner Package
Upon a council entering into an agreement with the Local Government Functional Support Group
for the delivery of an i-Responda Partner Package, the following terms and conditions will apply:
   i.   Payment must be made up front, or via four (4) instalments if this has been prearranged.
  ii.   An LGFSG representative will contact the council to arrange scheduling of activities and
        delivery of any products that are included in the i-Responda Partner Package.
 iii.   There will be no price increases for development and engagement activities, systems or
        products during the agreement period.
 iv.    Councils may partner with other councils to maximise the number of participants. The
        council undertaking the i-Responda Partner Package will be responsible for recouping any
        costs from such an arrangement.

Cancellations and changes
The following terms and conditions apply to cancellations of development and engagement
activities:
  i.    Cancellations of activities may be made by the council within seven (7) days of the
        commencement of the activity.
  ii.   The LGFSG will attempt to reschedule the cancelled activity to a mutually convenient time.
        There is no limit on the amount of times an activity can be rescheduled during the
        agreement period if the required notice is given.
 iii.   Due to circumstances beyond LGFSG’s control, speakers, venues, content and timings
        may vary. The LGFSG reserves the right to cancel or reschedule activities if necessary –
        this may be at short notice if there is an emergency event.
 iv.    In the case of cancellation by the LGFSG a full refund of activity fees will be made
  v.    In the event of a reschedule activity fees will be transferred to the new date
 vi.    Participants who do not attend on the day will be charged the full activity fee. Substitutions
        may be made prior to the commencement of the activity.

LGA of SA      LGFSG Products and Services Guide – July 2020   Page 33 of 39
i-Responda
Products
catalogue

LGA of SA   LGFSG Products and Services Guide – July 2020   Page 34 of 39
The following catalogue of products is available at the i-Responda Shop:

 Incident Management

 Category                    Item                     LGA          i-R           Image
                                                     Member      Partner
                                                      Price       Price
                                                     (ex. GST)   (ex. GST)

 Incident     LG Incident Management                  $70.00     $65.00
 clothing     Tabard

              Tabard Panels (set of 2)                $55.00     $45.00

 Incident     Bushfire Kit – A                       $520.00     $495.00
 sets         For deployment into fire grounds
              (with extras)

              •   Personal Protection Fire
                  Blanket
              •   Torch (water proof) + spare
                  batteries
              •   Hardhat
              •   Gloves (fire rated)
              •   Smoke goggles
              •   P2/N5 mask (x2)
              •   AM/FM battery radio + spare
                  batteries
              •   500ml drinking water (x4)
              •   Heavy duty bag

              Bushfire Kit – B                       $395.00     $370.00
              For deployment into fire grounds
              (basics)

              •   Personal Protection Fire
                  Blanket
              •   Hardhat
              •   Gloves (fire rated)
              •   Smoke goggles
              •   P2/N5 mask (x2)
              •   500ml drinking water (x2)
              •   Heavy duty bag

LGA of SA     LGFSG Products and Services Guide – July 2020      Page 35 of 39
Category                    Item                     LGA           i-R           Image
                                                     Member       Partner
                                                      Price        Price
                                                     (ex. GST))   (ex. GST)

 Incident     Bushfire Kit – C                       $225.00      $200.00
 sets         For LG vehicles in bushfire prone
 (cont.)      areas (but not deployed to fire
              ground)

              •   Woollen blanket (basic style)
              •   Hardhat
              •   Gloves (fire rated)
              •   Smoke goggles
              •   P2/N5 mask (x2)
              •   500ml drinking water (x2)
              •   Bag

              LED rotating light (amber)             $119.00      $99.00

 Stationery   i-Responda folder- A5                  $35.00       $30.00

              i-Responda pocket notebook             $2.00         $0.00
              – A6

              Log Book – A4                          $25.00       $20.00

LGA of SA     LGFSG Products and Services Guide – July 2020       Page 36 of 39
Log Book – A5                          $25.00   $20.00

LGA of SA   LGFSG Products and Services Guide – July 2020   Page 36 of 39
Exercise loan equipment

 Category                             Item                  Price              Image

 Loan equipment        Exercise cones – large               Loan
                                                            item

                       Exercise cones – small               Loan
                                                            item

                       Exercise tabard kit                  Loan
                                                            item

LGA of SA   LGFSG Products and Services Guide – July 2020      Page 37 of 39
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LGA of SA   LGFSG Products and Services Guide – July 2020    Page 38 of 39
148 Frome St
                                                       Adelaide SA 5000
                                                       GPO Box 2693
                                                       Adelaide SA 5001
                                                       T (08) 8224 2069
                                                       E emergencymanagement@lga.sa.gov.au

                       www.lga.sa.gov.au/emergencymanagement

LGA of SA ECM xxx   LGFSG Products and Services Guide – July 2020                 Page 36 of 37
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