July/Aug 2019 #GettingBusinessDone - gatwickdiamondbusiness.com - Gatwick Diamond ...

 
July/Aug 2019 #GettingBusinessDone - gatwickdiamondbusiness.com - Gatwick Diamond ...
July/Aug 2019 #GettingBusinessDone
gatwickdiamondbusiness.com

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July/Aug 2019 #GettingBusinessDone - gatwickdiamondbusiness.com - Gatwick Diamond ...
WHAT'S NEW?

A message from your Chief Executive
                                                 As I write, we are looking forward to our AGM –      develop. In my discussions with individual
                                                 my first – on 28th June. Anya will review what       members, confirmed by feedback from the
                                                 has been another successful year for gdb, and        Survey, one area we can grow is around the
                                                 I will be anticipating an exciting year ahead. We    learning and “show-casing” opportunities
                                                 will be saying goodbye to Nick Broom of PVL          we provide.
                                                 who has served on the gdb Executive Council
                                                 for the maximum 5 years – he has made a              So, I am very pleased to announce a new
                                                 huge contribution and I know will continue to        programme in partnership with Roffey
                                                 do so as an active and influential member. The       Park – The gdb / Roffey Park “Future of
                                                 silver lining is that we will be inviting at least   Work” Seminars. The inaugural seminar in
                                                 one new member onto the Executive Council.           the autumn will be led by Dr Robert Coles,
                                                                                                      Roffey Park’s CEO. Later seminars (about
                                                 In the last Source Edition, we wished Shelby         4 a year) will provide opportunities for
                                                 and Bryony the best of luck as they move on          other members to lead. In the prestigious
                                                 to develop their careers. Now we can welcome         setting of Roffey Park, the programme will
                                                 Gabriella Tricarico who has joined us as Events      provide both learning and show-casing
                                                 Executive. On the 1st July, Katie Lines will be      opportunities for members.
                                                 joining us as our new Apprentice, supporting
                                                 Mandi on Membership.                                 More to follow!

                                                 In this edition, Mandi summarises feedback
                                                 from our most recent membership survey.
                                                 It is of course great to see how you value
                                                 gdb membership. It is particularly pleasing
                                                 to see that over 70% of respondents have
                                                 collaborated with other members – the
                                                 benefits of networking are not all about
                                                 direct sales.

                                                 But we are not resting on our laurels - the
                                                 support we provide must continue to

Chairman's Column
When I stood in front of the gdb AGM last        Our Re-Energise Conference in January                I’d like to say a huge thank you to our
year I was anticipating a rollercoaster year     presented insightful speakers who made us            fantastic gdb team for their dedication,
ahead. And yes, it really was - I am very        think about not only our business, but also          professionalism & great achievements!
pleased to share now some of the successes       our own lives & perspectives.
and highlights of the last year for Gatwick
Diamond Business.                                And of course the amazing Gatwick
                                                 Diamond Business Awards. To quote Julie
We delivered 75 events to help you network,      Kapsalis of the Chichester College Group:
learn and grow.                                  “It was a fabulous evening, so much fun and
                                                 professionally run. It is The Must Attend
Monthly Members’ Meetings, attended by           Event of the region’s business year. “
over 1,000 members representatives, plus
11 educational seminars, ranging in subjects     We have provided strategic influencing and
from Growing a Sustainable Business,             lobbying on a range of regional economic
Strategy Execution, The Secrets of Winning       issues such as skills & education, the airport’s
Awards, and You Can’t Say That! We had 50        master plan, housing and commercial
free events, such as pastries & networking,      investments, and planning applications.
At Ease lunches and even tours of Shoreham
Port, Amex Stadium and the i360.                 In terms of membership numbers, we
                                                 finished the year on a healthy 421, with a
We supported our charity members with            target next year of 440.
fundraising and the flagship gdb Charity
Challenge held at South of England Event         In the annual membership survey, 73% of
Centre, great for team building.                 respondents said that they had helped, traded
                                                 with or partnered with other members. This
We had another successful Gatwick Diamond        shows that gdb networking works!
Meet the Buyers, putting together buyers &
suppliers from around the region. This has, so   It has been such a busy year - challenging
far, generated £10.5 million in orders.          yes, successful certainly.

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gdb

And the Results are in…………. Here’s what our Survey SAYS
Last month we ran our annual Members Survey           gdb team.                                      Looking ahead, once again Staff is the key focus
to gage how we are doing as an organisation         • The friendliness of all involved.              for nearly 60% - recruiting and development/
and what we could do better to assist you, the      • A professional and rewarding framework         training. Not surprisingly, many of you
Membership. Thanks to all of you who took             that encourages me to be proactive in          expressed concerns about the uncertainty of
the time to respond. The Winner of our Prize          building new relationships to help us          the ‘B’ word and the onward effect that may
Draw is (drum roll)...Jorg Bornhofft, from XN’K       develop our business.                          have on staffing, legislations and economy.
Consulting. Congratulations!
                                                    And of course, there is always room to improve   The team at gdb are always looking to learn
Nearly 70% of respondents joined gdb by             - here are some of your suggestions:             from the Members and develop our offering.
recommendation, which proves our theory                                                              Thank you all for your comments and
of ‘Good People know Good People’. The              • More support for micro businesses within       suggestions about what you would like to see
primary reason for joining gdb, over 55%, is          gdb and, on the flip side, the ability to      as part of your membership benefits. We will
to network and build business connections.            network with the larger organisations.         be working on these so watch this space...
                                                    • More Educational Seminars and learning
As you could probably guess, networking               opportunities with a better guide to them.     Do let me know if you would like me to
was in the number one slot for ‘What                • Improve communication on parking at events.    discuss membership with any of your
Membership Services Have You Used within            • More events.                                   business contacts – 83% of respondents say
the Past Twelve Months’. New in at number                                                            they are likely to refer contacts to us!
two was the gdb Website Events Page.                We also had several suggestions for more
Staying in the top three, we have reading of        cake at events, seriously yes members want       And one very last thing from me, if the
‘the source’ magazine. Our new improved             more cake!                                       survey has raised any queries about your
Members Directory (thanks to Storm12 for                                                             membership and you would like to discuss
development) is in at five. The Members             For the first time, this year we asked how you   further, please do get in touch with me.
Meeting takes the lion’s share in ‘What             would describe gdb to a potential member to
Networking Event Do You Enjoy the Most’.            inform how we market gdb – we’ve captured        mandi@gatwickdiamondbusiess.com
                                                    the main messages in this word cloud:            01293 440088
We pride ourselves in being a ‘community of
businesses’ and the stats don’t lie! Over 70%
of respondents have collaborated/assisted/
partnered with fellow members - some great
examples of how networking works.

We do love to hear what you value – here are
the top 5:

• Enjoying the variety of networking
  opportunities on offer and at different
  times/locations to suit all.
• Size of membership base and the member-to-
  member support throughout the membership.
• The support and professionalism of the

Welcome to Gabriella                                                                                     Follow
I joined gdb in June 2019 and already I am really
                                                                                                         @gdbmembership
happy to be part of such a great team!                                                                   for the best
My role includes designing, marketing                                                                    networking
and delivering our membership events
programme with guidance and support from                                                                 in the diamond
the Operations Manager and Chief Executive.
I also work closely with our Membership
Executive to ensure a joined-up approach
across our membership development and
events operations.                                                                                       Membership
I am looking forward to helping with further                                                             Works
developing the Events Programme and
meeting and working with gdb members.                                                                    Talk to us on
gabriella@gatwickdiamondbusiness.com
                                                                                                         01293 440088
07918 562248

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NETWORKING WORKS

Business Trends 2020: How companies are using purpose and culture
as growth drivers
Throughout our business and personal
lives, consciously and unconsciously, we
make “selection” assessments. Today,
businesses, customers and employees
are all making decisions based on more
than just finance. Those businesses that
stay ahead of the competition, keep their
customers happy, attract, recruit & retain
the best talent, are those with a clear
purpose and enriching culture.

On Tuesday 21st May, leaders from a range
of sectors and businesses, gathered to
hear some thought-provoking insights
on how putting purpose and culture at
the heart of business can ultimately drive
growth and increase profit. Speakers
included fellow GDB members Nici
Jupp, Talent Gateway and Jan Rogers
of ESETU, together with R. Michael
Anderson, Technology Leadership Insider,
Sarah Fraser, Head of the Willmott
Dixon Foundation and Ben Carpenter,
CEO of Social Value UK. The event was
kindly sponsored by GDB member Andy
Tillbrook, Managing Director of Robert
Denholm House.

Key points included the importance
of embedding purpose and culture
throughout a business, working                purpose and culture was highlighted and       If you are interested in learning more,
collaboratively to achieve this and the       the requirement to clearly communicate        contact nici@talentgateway.net or jan@
need for scrutiny to ensure accountability.   this together with being proud of your        esetu.co.uk to hear about future events.
The intrinsic relationship between            purpose and achievements.                     www.linkedin.com/in/helloesetu

Learning To Thrive
                                              maintaining momentum in this ever-            measures to monitor progress.
                                              changing environment.
                                                                                            Accountability: Although self-motivation
                                              As we discussed our varied experiences        is a powerful thing, adding in external
                                              we found that, regardless of the setting      accountability brings a different dimension.
                                              or scenario, there were consistently four     Trusted confidants can give that extra
                                              elements which, when combined, enabled        ingredient for continued success.
                                              people to thrive through learning.
                                                                                            It was great meeting everyone at the
                                              How I / we roll: Learning is natural and      seminar. Thank you to everyone who
                                              we do it all the time. Recognising this       joined us. We’re off to get on with
Enabling personal and commercial success      encourages us to do more and inspire          our nautical and art-themed learning
through learning matters to Simon Bland       others to the same. Lifelong learning is      objectives. How about you?
and Dr Elaine Hickmott.                       the name of the game.
                                                                                            Simon Bland | Reigate and Banstead
When we came together to create our           Whole human: We are all so much more          Borough Council | simon.bland@reigate-
educational seminar for gdb our aim was       than our job titles and areas of expertise.   banstead.gov.uk
to help others re-think and re-energise       Taking a more holistic view of ourselves
their attitude and approach to learning.      and others opens the door to untapped         Dr Elaine Hickmott | Independent Talent
Why? Staying relevant and creating            talent and capabilities.                      Development Specialist | elaine@eh-
value in a dynamic business landscape                                                       enterprises.com
means individuals and organisations must      Scaffolding: Accessible frameworks help
continually adapt and evolve. Learning        support learning. Forget bureaucracy and      www.talentgateway.net
is at the heart of achieving success and      keep it simple. Include milestones and

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ADVICE

Do you see the future?
It’s very easy to read technology articles          If you are considering your next big                  Need some help?
which focus on trends and start looking at          strategic move and have ideas around using            Bluedotaug can
how to implement them. It’s not so easy             technology be clear on your vision for what           support you in
to find the right solutions for the strategic       you want to achieve. Here’s 5 key tips to             developing your
direction you want to take.                         help you:                                             vision, value
                                                                                                          proposition and
Large consultancies churn out reports               • Don’t centre your vision around the technology      strategy using a
regularly to talk about the latest gadget           • Do focus on what you are solving for your           range of methods
or whizzy system and it can leave other               customer                                            we have applied in
businesses thinking they must jump on the           • Do focus on functionality internally – who          organisations large and small.
bandwagon or perhaps even that it’s all out           needs to work with it?
of their reach.                                     • Do embrace different perspectives by                Technology itself is not the future, but how
                                                      designing with different teams                      you use it creates the future.
The reality is that often simple things will        • Do focus on people. They will be using it so
make use of technology in ways that aren’t            how does it serve them?                             Visit our website at www.bluedotaug.com
so obvious. Our social media platforms use                                                                or email sandra.norval@bluedotaug.com to
algorithms, and AI for data mining is a standard.   Once you have your vision for what you                talk through your ideas and get started on
If you use a chatbot, for example, you are using    intend to achieve you can start to develop            your vision.
several technologies without realising it.          your value proposition and strategy.

Why is L&D so important?
55% of all employees will need substantial          to see the amount of forward thinking                 people to be a part of the success story,
re- and up-skilling by 2022.                        businesses across the Gatwick Diamond                 BT Sport is supporting this by employing
                                                    region who are already reaping the benefits           Digital Apprentices and bringing new talent
As the battle for talent intensifies, upskilling    of hiring a Creative Process apprentice and           into our business.'
staff through training and development              utilizing their Apprenticeship Levy. Breath HR,
is becoming an essential requirement for            SVC labs and Pepler Lee Group are just a few          Whether you’re an ambitious start-up,
businesses who want to bridge gaps related          of the many employers taking advantage of             disruptive scale-up or a recognized industry
to employee engagement and retention.               our apprenticeship program.                           leader, making new hires can be difficult.
                                                                                                          That’s where Creative Process recruitment
Your workforce is an investment for your            Jamie Hindaugh, COO, BT sport shares his              and digital training comes in.
company. Whether they are a long-term               thoughts on apprenticeships... ‘BT Sport
employee or recently hired, offering                and the wider industry needs young creative           Jack Hiett
opportunities for them to develop                   and tech talent so we stay relevant, evolve           www.creativeprocessdigital.com
professionally is crucial to the success of         with, and as a part of, our audience. Local,          01273 232273
your company.                                       digital savvy young people and employers
                                                    have an important role to play in ensuring
Apprenticeships are a fantastic way to recruit      that we are developing connected and
new staff or train up existing staff. Its amazing   inclusive communities and enabling local

What’s in a name?
Naming – or renaming – your business                human, easy to read, pronounce and
is no small task. Having named several              remember. Give it a bit of soul!
companies, here are our suggestions on
how to approach it.                                 It’s best to avoid acronyms - getting to the
                                                    brand recognition of IBM or the BBC takes a
Before you look at a name, take the time to         lot of time and resource.
understand what is at the heart of it first –
your purpose, your “why”, your values and           If you’re looking to market overseas, ensure
your messaging. Also think about who your           that your name isn’t rude, funny or offensive         Finally, once you have your name – and
target market is – now and in the future – so       in any other languages spoken by your multi-          new logo – I would strongly recommend
that you will be able to sense-check that your      cultural target market.                               trademarking it to protect it.
ideas will resonate.
                                                    Once you have a shortlist, check for registered       The brainstorming and generation of
Think about what products or services               trademarks on the IPO website, limited                new names takes time and creativity and
you plan to introduce over time and what            companies on the Companies House website              exploration of the brand and market. If
markets you are thinking of getting into.           and domain availability. When you have your           Scaramanga can help with naming and
Don’t let your new name constrain your              final one or two options, get your solicitor to run   branding, do get in touch.
growth. Make your new company name                  an in-depth search to check it is clear to use.       www.scaramanga.marketing

the Source - July/Aug 2019                                                                                                                               5
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ADVICE

Strategies for flexible success – Sussex companies lead the way
According to a recent roundtable discussion
involving prominent senior representatives
of 14 Sussex businesses, with the right
implementation, the rewards of a flexible
workforce can far outweigh any of the
challenges in getting there.

Initiated by ‘Work Links’, made up of Emma
Cleary, Flexibility Matters, Winnie Man,
Propellernet and Cat Harris, Baby to Boardroom,
all companies involved shared some common
challenges and their strategies for success.
Currently all offer flexible arrangements with
part-time, working from home and flexible hours      - Tackling tech, training and communication          - Fostering a results-based culture rather
the most widely offered with core hours and job        issues at a team level.                              than focusing on time spent at work.
shares the least popular. Comparing this with
national statistics sees a similar trend and, with   To realise the rewards of a flexible workforce, it   Flexibility Matters Director, Emma Cleary
87% of UK employees either working flexibly          was established that five key things are needed:     enthuses: “Following the success of
already or wanting to, it’s clear businesses                                                              gathering some influential heads in Brighton
increasingly need to consider recruiting flexibly    - A cultural core value shift that requires          to discuss flexible working strategies for
to retain the best talent.                             implementation from the very top, led              success, we’re really excited to be now rolling
                                                       by example and evident in CEOs and line            this out across Croydon and Crawley with
Discussions recognised the key implementation          managers working flexibly themselves.              a view to formulating some best practice
challenges facing all the companies were:                                                                 guidelines with all findings”
                                                     - Promotion of success stories regarding
- Enabling the flexible working mindset                retention, talent and productivity.                If you’re looking for a flexible and
  to filter through multiple levels of                                                                    experienced professional, contact Emma and
  management, especially difficult within            - A clear set of implementation steps and            the team at Flexibility Matters on 0781 0541
  larger more traditional organisations.               management strategies that act as a guideline.     599 or 01273 842 288.

- Managing the large variety of work patterns        - Flexible working options to feature within         www.flexibilitymatters.co.uk
  and different needs of regional offices.             role advertising to attract the best talent.

Probate fee changes – what they will mean for you and when!
                                                     For the fees to be changed, they need to be          fees, will apply in England and Wales based on
                                                     approved by Parliament. This means that              the size of the estate left behind:
                                                     the legislation will be read out in the House
                                                     of Commons and if any MPs object to the              • Up to 50,000 = £0
                                                     amends, it may lead to the whole House               • £50,001 - £300,000 = £250
                                                     voting on the legislation.                           • £300,001 - £500,000 = £750
                                                                                                          • £500,001 - £1,000,000 = £2,500
                                                     Although it’s very rare for this type of             • £1,000,001 - £1,600,000 = £4,000
                                                     legislation, the probate fee changes could be        • £1,600,001 - £2,000,000 = £5,000
                                                     voted down and would therefore not become            • £2,000,000 and over = £6,000
                                                     law. But if it were to be approved, an order
                                                     would be made and the new fees would come            Many people have viewed the proposed
                                                     into force 21 days later. There is currently no      rises as a ‘stealth tax’. The Government has
                                                     set time for this legislation to be read due to      predicted that 80% of estates will pay less
                                                     the enormity of Brexit.                              than £750, with 60% paying a similar fee to
                                                                                                          the current scheme.
                                                     Currently, there is no fee for an estate that
                                                     is worth under £5,000, and a fee of £215 if          Contact the Ricard Place Dobson team today
                                                     the estate is worth over £5,000. Under the           for more information to find out how we can
In the past year, there have been many               proposed changes, the flat rate fee would            help or visit our probate page:
mentions on probate fees increasing and how          be replaced with a fee system based on the           www.placedobson.co.uk/our-services/
these will affect the bereaved. But with the rise    value of the estate.                                 personal-services/probate
due to have taken place back in April, and still
not have been passed by Parliament, when can         So, with the fee changes looming, it could be        Matthew Tyson
you expect to see the changes implemented?           worth applying sooner than later to benefit          matthew@placedobson.co.uk
                                                     from the current fees, if the estate is large.       01293 521191
Gatwick-based accountants, Richard Place
Dobson, are here to share their advice.              If the new legislation is passed, the following

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ADVICE

How efficiently do you work with Microsoft Excel and Google Sheets?
                         As a trainer, I love      PivotTables and Filters.                           needed if you have a mix of + - / *)
                         sharing tips that       • Remove blank rows and columns within             • Are there any elements that are not needed?
                         help you organise         data – gaps are risky as the data might not be     For example, you only ever need to include
                         and analyse data in a     recognised as one continuous list.                 SUM if you are adding up a range of cells.
                         way that gives you a    • Check formatting – for example, make sure        • Did you copy a formula to other rows
                         more efficient way of     that date cells are formatted as dates. Date       or columns but it didn’t return the right
                         working.                  calculations and analysis won’t work with          result? Was a $ needed to specify an
                                                   cells that LOOK like dates but are actually        absolute reference?
                         Here are some ideas       formatted as text.                               • Have you got a really complicated nested
                         from real issues                                                             formula? Consider breaking it down into
                         I encounter with        Working with Formulas                                steps with separate smaller formulas.
                         clients daily.
                                                 Formulas are valuable when it comes to data        Free Online Excel Course
Working with data in a list                      that will change - the result automatically
                                                 updates to reflect changes in the data. Do you     Try a free online course on working efficiently
Gain meaningful information from data, using     ever get an unexpected result from a formula?      in Excel with autofill:
the following:                                   The problem might lie in how the formula is
• Have unique headings at the top of             written. Try checking the following:               www.free-sample.glidetraining.com
  each column – without this you cannot          • Did your formula need brackets to define
  effectively use data analysis tools such as      the order of calculation? (Brackets might be

Is your business primed for the Good Work Plan?
In December 2018 the UK Government               penalties you will face in the event of an         ensuring that all policies and templates are up
announced the ‘Good Work Plan’; a dossier        employment tribunal.                               to date.
detailing proposed changes in employment
legislation. The mission statement sets          Darren Stevens, Head of Employment at              Darren Stevens advises, “Primed is a great
out a desire to “ensure workers can access       GBD member Outset UK said “The ever                way for businesses to get peace of mind.
fair and decent work, that both employers        changing legal landscape can be a minefield        As it’s a fixed fee, businesses don’t need to
and workers have the clarity they need to        for businesses and whilst the Good Work Plan       worry about the clock running, and will benefit
understand their employment relationships,       is somewhat under the radar currently, being       from commercially risk-managed advice as
and that the enforcement system is fair and      prepared to comply with the forth-coming           and when they need it. The legal costs for
fit for purpose”.                                changes is essential.”                             defending a tribunal claim are also covered,
                                                                                                    again giving businesses even greater security,
Although most of the proposals won’t             To help business owners and HR teams               especially at a time when tribunal claims are
be implemented until at least 2020 (the          maintain leading edge best practice, Outset        on the rise.”
Government has somewhat bigger fish              UK has developed a fixed price service called
to fry right now), it seems inevitable that      ‘Primed’. Primed offers unlimited access to        For more information about the changes
the changes will have an impact, from the        expert HR advisors and lawyers, answering          proposed under the Good Work Plan and our
contracts you issue to employees to the          any employee relations concerns and                Primed service, visit www.outsetuk.com

Could an explainer video work for me?
Explainer videos can be instrumental in          Animated Explainer Videos are great                or service does, use
allowing potential customers to ‘get’ what       for software products to avoid detailed            a long PowerPoint
you do and why they should consider using or     screenshots and screen flicker, technology to      presentation or can’t
buying from your company.                        show complex interactions and components,          seem to convert
                                                 highlighting a process to educate clients,         potential customers
Explainer videos sort of straddle corporate      presenting a location if it can’t be filmed,       into actual
and training videos to some degree - you are     highlighting statistics or infographics or         customers, an explainer video may really help
showing off your business and demonstrating      when trying to build empathy with different        to engage the audience and encourage a
credibility, at the same time educating on       demographics using a character animation.          positive conversion.
something specific. An explainer video needs
to be more targeted than a corporate promo       Explainer videos are a real benefit to the         After all, Albert Einstein famously wrote “If
video, but less detailed and methodical than a   companies who use them effectively. They           you can't explain it to a six year old, you don't
training video.                                  reach a deeper level than a standard ‘sales        understand it yourself”.
                                                 pitch’, focussing on the issues that the subject
Depending on what you are looking to             solves and the benefits it brings - while of       Jovan Marić
explain would determine whether an               course explaining how it does that - hence         Square Daisy - Web and Video
animated production or a live action edit is     the name! If you find yourself spending five       squaredaisy.com
the best option.                                 minutes trying to explain what your product        0203 411 6617

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ADVICE

Let the taxman help pay for your life insurance
Are you a company director? Do you have life        who have substantial pension funds and are
insurance in place to protect your family?          concerned about Lifetime Allowance.

If so, you could be paying an unnecessary tax       They can also be used by existing members
penalty. If you pay for this cover from your        of group life schemes who want to top-up
own bank account you will be paying from            their benefits.
post-tax income, and if you are paying from
the business account you will most likely be        The tax benefits are:
taxed on the payment as if it were income.
                                                    • Payments are made by the company with
Larger companies can avoid this by                    no benefit-in-kind charge back to you
introducing ‘group death in service cover’.         • No National Insurance implications
This is a highly tax-efficient way of providing     • Possible tax relief as a business
life insurance, but is not generally available        expense depending on your individual
for smaller companies.                                circumstances
                                                    • Tax-free benefits to your dependants
However, recent changes in legislation have         • Plan proceeds do not count towards
allowed smaller companies to benefit from             Lifetime Allowance.
arrangements known as ‘relevant life plans’.
These can be written on an individual basis         If you would like more information on how
so are available to all companies no matter         this valuable tax concession can be arranged
how small.                                          then please contact Jayna Shah of JPS
                                                    Wealth Management Ltd on: 01273 030770 /
Relevant life plans are particularly suitable for   07879013946 or email jayna.shah@sjpp.co.uk
businesses that do not have enough eligible
employees to warrant a group life scheme            www.jpswealthmanagement.co.uk
and for high earning employees and directors

Have you got a screen lock passcode on your mobile phone?
What if you were to lose your phone?
                                                    already completed it, now is the time to do it!    Samsung/Huawei etc support forums.

                                                    I’ll come on to the purpose of adding this         The more people that know about this
                                                    information for the scenario of losing your        function the better, so please share with your
                                                    phone, but let’s say you’re unconscious,           friends, family and colleagues.
                                                    have allergies or existing medical conditions.
                                                    First aiders can see this vital life-saving        Have children? Make sure they too have it
                                                    information and react instantly, even if you       set up!
                                                    have a passcode set on your device.
                                                                                                       Phone Mike - Smart Repairs for Smart Devices
                                                    Going back to the scenario of losing your          0330 22 33 998
                                                    phone…                                             www.phonemike.co.uk

                                                    With Apple devices you can add Emergency
                                                    Contacts which is displayed within the
                                                    Medical ID information.
Most smartphone users have a security
passcode to unlock their device. If you don’t,      If you lose your phone, the person that finds
I strongly encourage that you do!                   it can now call an Emergency Contact you
                                                    added, a spouse or parent perhaps, without
However, what if you lost your phone?               the need of the passcode!

‘Find My iPhone’, or Samsung’s ‘Find My             If you find a device, you simply click Emergency
Mobile’ are great, however the lost device          on the lock screen, click Medical ID, and call
needs an active data plan within network            one of their Emergency Contact numbers!
coverage or be connected to a Wi-Fi
network. You’ll also need another device to         More information on how to set up your
track it; not necessarily ideal!                    Medical ID and Emergency Contacts can
                                                    be found on my website http://www.
I often suggest clients fill in their Medical ID    phonemike.co.uk/want-to-get-your-
information on their phones. If you’ve not          phone-back-if-you-lose-it/ or check Apple/

8                                                                                                             gatwickdiamondbusiness.com
July/Aug 2019 #GettingBusinessDone - gatwickdiamondbusiness.com - Gatwick Diamond ...
ADVICE

The Wilky Group say collaboration is key for Gatwick Diamond success
                                                    This year, John will be looking at how, by        Sally Fish, property director at the Wilky
                                                    working with The Wilky Group and key              Group says: “The Economic Summit is an
                                                    stakeholders, these principles can be applied     exciting opportunity for us to present our
                                                    to the Gatwick area, where there is the           demand-based findings and to explore how
                                                    opportunity to align emerging regional spatial    our research might positively influence the
Property company, The Wilky Group, based at         strategies to enable infrastructure to lead       development of the Gatwick Diamond area.
Fetcham Park, Leatherhead, is co-sponsoring         planned growth for the region. This approach
and participating in the Gatwick Diamond            will bring together Local Authorities, the LEP    Correspondingly, we are keen to engage with
Economic Summit in Crawley on 20th June             (Coast to Capital) and Transport for the South    representatives of the Gatwick Diamond
2019 where it will outline the opportunity          East and Business - collectively, responding to   communities; to explore the opportunity for
to align regional spatial strategies through        the Government’s productivity challenge by        a strategic employment site for the long-
a collaborative approach that will positively       developing a blueprint to meet this aspiration    term future of the region’s planned policy
influence the development of the area and           and need to rebalance the local economy.          objectives. This could drive significant value
increase economic prosperity.                                                                         towards infrastructure and housing delivery,
                                                    Mr Atkins will also refer to the Wilky Group’s    together with a long-term annual income
John Atkins, consultant to the Wilky Group on       property market, demand-based study which         to the public purse and enhancing local
the company’s strategic landholding adjacent to     shows a potential demand for 6-9 million          prosperity through an exemplary, sustainable
Gatwick Airport, will make the first presentation   square feet of accommodation at Gatwick for       environment for diversified employment and
at the event. John gave the keynote speech          office, industrial, warehouse and hotel uses,     training – creating a win-win proposition.”
at the 2015 summit, when he introduced the          and a range of educational facilities to meet
principles of Airport Cities and the Aerotropolis   the identified medium-long term needs of          To find out more visit:
concept and how co-located airport                  the region, all of which validates the need for   www.gatwickdiamondsummit.com and
development can drive regional competitiveness      a strategic employment site to be co-located      www.wilky.co.uk
and employment opportunities.                       at the Airport.

Top tips for making the most out of your meeting or event

Plan ahead                                          sure it is working. It may be worth booking an    where there is outdoor space or opportunities
The best venues often get booked far in             AV technician to be on hand just to take the      for a tour or perhaps just some networking
advance so do your research early and secure        stress out of the day.                            drinks once the day is finished!
your perfect venue with plenty of time to
avoid any last minute panics.                       Food glorious food                                At Wakehurst we have a variety of different
                                                    Like it or not it can make or break your event,   meeting spaces. We are set in 500 acres
Communication is key                                it is certainly going to be one of the most       of gardens allowing for team building, and
Make sure you know what you want to get out         talked about parts of the day so firstly make     house the ground-breaking Millennium Seed
of the day and that the venue knows it too.         sure you have enough, and also have a nice        Bank at the cutting edge of science. Contact
Sit down and have a meeting with the Event          balance of food, too much heavy food will not     us to discuss how we can help bring your
Manager to ensure the day runs smoothly.            lead to a productive afternoon!                   meeting or event to life!

Think about the tech!                               All work and no play...                           Jo Chellingworth
We all know there is nothing worse than the         Allowing an element of fun where delegates        01444 894024
projector not working at the last minute, so        can learn or have another experience will help    wakehursthire@graysonsvenues.com
make sure you have left time before the start       the day to be more memorable and refresh
of your event to test all the AV and make           everyone between sessions. Look at places

the Source - July/Aug 2019                                                                                                                          9
July/Aug 2019 #GettingBusinessDone - gatwickdiamondbusiness.com - Gatwick Diamond ...
BUSINESS NEWS

The Millennium Hotels Welcomes a new Area General Manager
Copthorne Hotel London Gatwick and
Copthorne Hotel Effingham Gatwick have
recently, seen the appointment of Torsten
Puck as Area General Manager. Torsten’s
journey with the group started in 2005 at
Copthorne Hotel Hanover and continued
as Operations Manager at the world’s
only ‘Beatles inspired’ hotel, Hard Days
Night Hotel in Liverpool. Offering a wealth
of experience throughout the industry,
Torsten is excited to oversee the operations
of what he calls ‘two unique and charming
countryside hotels in the proximity of
London, appealing to both business and
leisure travellers.

Copthorne Hotel London Gatwick and
Copthorne Hotel Effingham Gatwick are two
four-star historic properties, part of Millennium   with more than 100 acres of gardens and         it apart from many other local hotels. The
Hotels and Resorts, providing a perfect place       woodland; just a 10-minute drive from           hotel also has one of the largest conference
to relax either before or after a trip.             Gatwick Airport.                                facilities outside of London and is ideal for
                                                                                                    hosting various events, while providing
Once a charming 16th-century farmhouse,             Situated in a tranquil parkland estate dating   professional and dedicated services on site.
Copthorne Hotel London Gatwick maintains            back to 1841, the Copthorne Hotel Effingham
its charm in a country house setting,               Gatwick has a distinct character that sets      www.millenniumhotels.com

Cleankill continues expansion with acquisition of Pest Control Bucks and
Bird Control Sussex
Following the purchase of Bristol-based
Good Riddance Pest Control at the end
of 2018, Cleankill has now completed the
acquisition of Pest Control Bucks and Bird
Control Sussex.

Operating from Hove, Bird Control Sussex
has been providing specialist bird control
services in Kent, Sussex, Surrey, Hampshire
and Dorset for over 30 years. The company
offers a wide range of bird control solutions,
including netting, spiking, chimney caging,
post and wire systems, bioacoustics, egg
oiling and electric bird deterrents. In addition,
they operate safe bird debris cleaning
services, including guano clearance.

Pest Control Bucks is another long-
established pest control business. It
provides high-quality pest control solutions
throughout the Buckinghamshire area,
offering efficient, cost-effective services to
both domestic and commercial customers.             tend to live in attics, which can account for   purchases are great additions to the Cleankill
They are also one of very few companies to          their relative anonymity, but they are highly   family. Both companies have exemplary
hold a licence for the control of Glis glis.        destructive and should always be dealt with     reputations with strong customer bases
                                                    if there is a suspicion they have entered       and, like Cleankill, they understand the
Glis glis, or the edible dormouse, are a major      a property. They are, however, protected        importance of professionalism and excellent
problem in this area. The problem began in          under The Wildlife and Countryside Act          customer service.”
1902 when Lord Rothschild allowed a small           and Pest Control Bucks is one of the few
number of Glis glis to escape on his estate         companies licensed to deal with them.           www.cleankill.co.uk
at Tring, Hertfordshire. It is now estimated
the population has grown to over 100,000,           Commenting of the expansion, Cleankill’s
covering an area of roughly 520 km². They           Managing Director Paul Bates said: “These

10                                                                                                         gatwickdiamondbusiness.com
BUSINESS NEWS

Introducing: Gatwick Hotels Association - Meeting, Conferences
& Accommodation
                                                    You get it? Does this mean that the moon is          topics discussed by the General Managers
                                                    requested on check-in and a space craft on           of our member hotels at our bi-monthly
                                                    check-out to get to the moon quickly? Well,          meetings. In 2018, the GHA and Sussex Police
                                                    trust me occasionally it is … and we try … and       sanctioned a ‘Gatwick Hotel Watch Toolkit’.
                                                    we explain why it wasn’t possible!                   Safety is still paramount. The GHA network,
                                                                                                         together with the local police, ensure that
                                                    Whilst customer centred management                   issues are communicated swiftly, provide
                                                    is still the key driver for hotels, the over         training to our staff and help for our guests
                                                    20-member hotels organised in the ‘Gatwick           when most needed.
                                                    Hotels Association’ (GHA) must take a wider
                                                    view and more varied tasks into account              Your first choice for your next meeting,
                                                    these days.                                          conference, dinner or accommodation is
“Never say no when a customer asks                                                                       hopefully a ‘Gatwick Hotels Association’
for something, even if it is the moon.              Over 3,000 employees work directly or on             member hotel. And, if you ask for the moon
You can always try, and there is plenty of          behalf of our members; and look after more           on check-in … well, we certainly won’t say no
time afterwards to explain that it was not          than two million guests each year. My own            … but we may have some explaining to do if
possible”. This quote from the famous               calculations suggest that we change around           the space craft is not ready on check-out!
hotelier Cesar Ritz is of course still relevant.    3.5-million pillowcases per annum and the
                                                    amount of toilet rolls used is considerable (…       By Peter Zielke
Now, put this against the quote from Paola          I’ll let you do the math!). Without belittling the
Amoruso (Head of Google Channel Sales,              great job our brilliant teams do daily, these        Chairman Gatwick Hotels Association
Spain & Portugal), who suggested that the           are the ‘fun facts’. The world has changed,          and General Manager Courtyard Marriott
current consumer can be defined as “super           and security, sustainability, retention and          London Gatwick
curious, very demanding and impatient”.             work-life balance for our employees are key

Boost your international sales with the Department for International Trade
The Department for International Trade
South East have assembled a comprehensive
support package for Sussex businesses
looking to grow their international sales in
2019 part-funded by the European Regional
Development Fund.

The package is free to businesses like
yours* and is delivered via Department for
International Trade’s team of International
Trade Advisers in your area, supported by
their teams based in British Embassies
around the world. The custom-build
programme will provide you with expertise
and resources to identify new sales
opportunities and enhance your company’s
sales tools and customer service proposition.

These experienced export professionals will
guide you through this accelerated export
programme and advise you how to achieve
export success. They can also offer your            activities more game-like, to make                   our new aim and we designed new services
business access to:                                 processes more engaging, staff more                  to be sold abroad. Then, with the aid of the
• Financial support and subsidies to access         motivated and business more effective.               Department for International Trade, we
  new overseas markets                              They work with organisations on every                gained confidence to go out there and grab
• Free masterclasses to build capacity and skills   continent and are one of the DIT’s 2019              those overseas opportunities"
• Free market selection consultancy service         Southern England Export Champions. Since
• Free international digital audit service          its first export in 2015, overseas sales now         To find out more about the support offered
*Eligibility criteria apply                         make over a third of turnover. Pete Jenkins,         by the Department for International
                                                    Gamification+ Founder and Managing                   Trade, please call 0330 3000 002 or email
Case Study: Gamification+                           Director, said: "Three years ago we realised         enquiries@tradesoutheast.com.
                                                    that we had been importing most of our
Brighton-based Gamification+ uses                   products for 15 years and decided it was             To see the list of forthcoming events, visit
gamification, the process of making                 time to do the opposite. Exporting became            https://go.newable.co.uk/events

the Source - July/Aug 2019                                                                                                                          11
BUSINESS NEWS

Channel First MPS and Document Solutions
Moving office is big decision, however, after      duel branded marketing collateral, we have
5 years of constant growth its sometimes           done calling campaigns and vendor days.
a decision that's simply made for you. IT          And more recently incentive and relationship       provide help the people within our client’s
Document Solutions Ltd was incorporated in         building days at Twickenham, Ascot,                businesses be more efficient and productive.
March 2014 the company’s strategy was to           Goodwood and concerts at the o2.                   MPS and Document Solutions is about
work in partnership with established IT Service                                                       reducing cost of ownership and delivering
providers in order to generate an additional       As we move forward in to this next chapter         better results.
shared revenue stream through Managed print        for ITDS our focus is on accelerated growth
services and Document Solutions.                   through acquisition. Our "Better Together"         IT Document Solutions is an AWARD
                                                   moto is our real success story, we do some         winning trusted provider of managed print
One of our hardest challenge was credibility,      business independently, but together               and document solutions to businesses
the industry over the years has had a bad          with our Alliance Partners we can find and         across the UK and Europe. The company
reputation, so proving we are trust worthy         win the game changing business which is            provides a structured and transparent
and serious about Alliance Partnership’s has       making us famous.                                  approach to the printing and management
been the key.                                                                                         of documents to reduce costs, reduce
                                                   ITDS is a people business, our staff care and      waste and improve efficiency.
Since our inception we have had ITDS staff         are driven to help our clients, for this we will
working from Alliance Partners offices with        be forever grateful. And the technology we

Sussex solicitors go from strength to strength
Award-winning solicitors, Mayo Wynne Baxter,
will further strengthen their position as the
leading law firm in Sussex on Tuesday (May
7th) when they complete their merger with
established Crawley solicitors, Russell & Co.

This merger is the fourth that the law firm
will have completed in recent years having
previously added offices in East Grinstead,
Storrington and Pulborough.

The completion of this deal means that Mayo
Wynne Baxter will have eight offices in Sussex
including those long-established bases in
Eastbourne, Seaford, Lewes and Brighton.

Mayo Wynne Baxter’s Chief Executive, Chris
Randall, said: “We are delighted to announce
the merger with Russell & Co. This is a great      a further step towards Mayo Wynne Baxter           in Gatwick. They are Diamond listed by the
move for both firms and means that clients         being the dominant law firm in the county.”        Gatwick Diamond Business Association and
in Crawley will have access to a much broader                                                         are previous winners of the Gatwick Diamond
range of legal services.                           Mayo Wynne Baxter has had a long-standing          Business Award for Corporate Responsibility.
                                                   association with Crawley and has been a
“This central Crawley office in Queens Square      main sponsor at Crawley Town FC since              www.mayowynnebaxter.co.uk
extends our reach into West Sussex and is          2013 and operated an office at The Beehive

Huntress Recruitment - Salary Benchmark Report 2019
Huntress has launched the latest edition of        to compete to attract the right people to           London and the rest of England
our Salary Benchmark Report 2019.                  their business. This has affected salaries as
                                                   skilled candidates find themselves with more       If you would like to request a copy of our
In this report, we cover London as well as         bargaining power than before. Whether this         latest Salary Benchmark Report or to talk
regional salary bandings within our core           will continue in the post-Brexit era remains       to one of our consultants about how we can
specialisms: office support, accounting and        to be seen.                                        help with your recruitment needs, please get
finance, IT and data analytics.                                                                       in touch via the details below.
                                                   The Salary Benchmark Report 2019 covers:
The UK job market in 2018 was robust, with         • An overview of the year ahead                    Tel - 01293 584400
median full-time salaries increasing by 3.5%.      • Recruitment trends across each of our            Email – office.crawley@huntress.co.uk
The indications are that employers are still on      specialisms
the hunt for top talent and that they’re willing   • Salary bandings for our core roles covering

12                                                                                                          gatwickdiamondbusiness.com
BUSINESS NEWS

Business rates in the spotlight
                                                     Government; he maintained that changes             needed more urgently? Margins for many
                                                     to business rates will not buck the tide of a      high street retailers are falling fast, and the
                                                     declining high street faced with the onslaught     growth of e-commerce is set to continue.
                                                     of online shopping. Nonetheless, he did say        The Government has brought in some
                                                     that the Government wants to help the shops        measures and is looking at the digitalisation
                                                     that bind communities together - recognising       of business rates to simplify the system, but
                                                     the social value in a vibrant high street.         many retailers consider these as no more
                                                                                                        than sticking plasters.
                                                     Good tax policy?
                                                                                                        It was clear from the conference that there is
The ever increasing burden of business rates         The Treasury Select Committee launched             a consensus that the current level and remit
is a major issue for many when it comes              an inquiry into the effect of business rates       of business rates needs fundamental review;
to growth; unsurprisingly, the call for a            in February this year; its remit includes          it is not fit for today’s radically more digital
comprehensive review of the UK’s business            determining whether or not business rates          economy. Let's hope that the Government
rates system was overwhelming at a recent            satisfy the “good tax policy test” of fairness,    soon has the time to, at the very least, listen to
CBI Business Rates Conference.                       support, growth, certainty, and coherence. It      the views of its ratepayers.
                                                     will also ask are there any real alternatives.
Business rates raise over £25 billion per year                                                          Emily Wood, Head of Real Estate Dispute
in the UK. It is the highest property tax of any     Unfortunately the wheels of government             Resolution
country. Speaking at the conference, Mel             tend to turn slowly and it could be some time
Stride MP, Financial Secretary to the Treasury,      before actual recommendations for change           www.dmhstallard.com
described it as a solid and reliable tax for the     are under consideration; but is change

Business innovation thriving in Brighton at Let’s Do Business Exhibition
On Thursday June 13th, Falmer’s Amex                 change our lives and technology you can
Stadium was a hive of business activity as           touch and smell but not see. There were
the Let’s Do Business Brighton exhibition            interactive experiences for guests to
was in full swing. The focus of the 2019             experience, plus new for 2019 were the
exhibition was innovation, and the                   innovation themed panel discussions. The
innovation zone certainly didn’t disappoint!         panel discussions certainly showcased
Offering visitors the chance to see and find         the passion for the area felt by headline
out about some of the South East’s most              sponsors Quantuma and Clean Growth
innovative products and technologies.                UK as they engaged the audience. The
                                                     sessions, entitled ‘Funding Innovation’
Exhibitors and visitors from across                  and ‘Access to innovation support’ were
Sussex, Gatwick and Kent were wowed                  introduced alongside popular seminars              please visit letsdobusinessgroup.co.uk or
by demonstrations of the latest in                   on virtual reality and adopting a cleaner,         email info@ldbgroup.co.uk
cutting edge technology in the buzzing               greener business innovation.
innovation zone. These included leading                                                                 www.letsdobusinessgroup.co.uk
VR and augmented reality, an interactive             To find out more about the Let’s Do
rickshaw, the computer that could                    Business Group and the 2020 exhibition,

Return of the Jack
Jack the Lad, famous for his award-winning           “I can’t wait to share my stories with as many     sponsors and donors
breakfast radio show, has joined the                 schools and colleges as possible and to better     to help make these
award-winning team at the Love Local Jobs            understand the challenges our local young          projects a reality.
Foundation CIC.                                      people are facing so we can find new ways in       The investment of
                                                     which the team and I can help them succeed.”       local philanthropy,
Best known for waking up Sussex and Surrey on                                                           resources and
the radio, Jack is a well-loved character across     Gary Peters, founder of the Love Local Jobs        invaluable experience
the region. Outside of radio, Jack is a passionate   Foundation said “We’re delighted that Jack         has helped set over 2,000 local young people
philanthropist and public speaker and together       has joined the team. Together with some of         onto stronger and more positive pathways,
with the Love Local Jobs team he is looking          our amazing local employers we will continue       helping them to realise their full potential.
forward to inspiring and motivating young            to do our absolute best to ensure our local
people to dream big and strive for happiness.        young people can thrive, irrespective of any       If you are a school or business who would
                                                     barriers that may be in their way at this time.”   like to find out more or get involved with The
Jack said “I was already huge fan of the Love                                                           Love Local Jobs Foundation and the projects
Local Jobs Foundation and I’m absolutely             The LoveLocalJobs Foundation CIC receives          it delivers, please email foundation@
over the moon to be joining the team.                no government funding and relies solely on         lovelocaljobs.com or call 01273 65 11 00.

the Source - July/Aug 2019                                                                                                                            13
BUSINESS NEWS

An exciting new chapter for the Victorian Country Manor House
Hotel, Stanhill Court

Stanhill Court in Charlwood, Horley, has         some bedrooms boasting unique fireplaces             with electricity and plenty of seating.
seen some exciting new changes over              and luxury four poster beds.
the last 12 months. The new owner’s                                                                   ‘The Orangery’ has been given a new
enthusiasm and passion for this historic         The building has never been short of                 lease of life and leads to the terrace,
building has led to a completely refreshed       conference facilities. With the new                  complimented by beautiful views. As well
venue with a modern, contemporary feel,          refurbishment, all meeting rooms have                as being used for weddings and events,
respecting and retaining the character of        been updated and brought into the 21st               the space is also used as the hotel’s
the existing country manor house.                century with the installment of ultra-               restaurant. Open to non-residents, ‘The
                                                 high-speed WIFI, new décor and furniture.            Orangery Restaurant’ provides the perfect
The current phase of the refurbishment           Corporate meetings and events can                    spot for a drink, Sunday lunch, afternoon
will introduce 26 brand new bedrooms to          be paired with a group activity in the               tea, dinner and celebrations.
the property, totaling at 59 with a variety      grounds with the abundance of space
of Classic Double or Twin, Family and            surrounding the property. One of the                 Providing show arounds daily, contact us
Signature Rooms. Every bedroom has been          main features within the grounds is the              for more information:
completely updated, exuding opulence             existing Amphitheatre which is being
and style, with modern décor and fittings        sympathetically restored this Summer.                www.stanhillcourthotel.co.uk
throughout. Original features have been          The structure will become a perfect spot             enquiries@stanhillcourthotel.co.uk
lovingly restored to their former glory with     for outside wedding ceremonies and events            01293 862 166

Kingston Smith joins the Moore Stephens International network
                        Kingston Smith           International network. The firm joins a strong       Stephens International, said:
                        LLP, the award-          Moore Stephens UK organisation and a global
                        winning top 20 UK        professional network of more than 260 firms          “I am delighted to welcome Kingston
                        accounting and           in 112 countries.                                    Smith to our network. They are a firm with
                        business advisory                                                             a justifiably strong reputation not only in
                        firm with an office      Maureen Penfold, Managing Partner,                   London - one of the world’s main capital
                        in Redhill, has joined   Kingston Smith, said: “Joining the Moore             markets - but also internationally. Their
                        Moore Stephens           Stephens International network is a natural          demonstrable strength in sectors such as
                        International, one of    next step for us in supporting our clients           financial services and media, will complement
                        the world’s leading      to reach their potential for international           our network’s existing capabilities. Beyond
global accounting and advisory networks,         expansion. Being a part of this powerful             the firm’s expertise, they share the same
effective from 1 May 2019.                       global network will bring considerable               outlook and purpose as the existing Moore
                                                 benefits to our clients, enabling us to offer        Stephens professional community: the belief
With 62 partners and 550 staff, Kingston         a fully integrated service to support their          that serving clients is much more than simply
Smith has built an enviable reputation           growth consistently across the world. We are         a job, but a human relationship where advice
across multiple sectors for providing trusted    equally excited about the new opportunities          and judgement should endure through good
advice, commercial expertise and effective       it will bring to our people, as we will be able to   times and times of challenge. I look forward
client relationships.                            offer enhanced global mobility and greater           to their contribution to our global network’s
                                                 collaborative knowledge sharing on an                continued growth.”
With six offices in and around London,           international scale.”
including the City, West End of London and                                                            www.kingstonsmith.co.uk
Redhill, Kingston Smith becomes the main         Welcoming Kingston Smith as a member
London-based firm of the Moore Stephens          firm, Anton Colella, Global CEO of Moore

14                                                                                                           gatwickdiamondbusiness.com
BUSINESS NEWS

Storm12 goes to Clerkenwell

Like the old saying goes, the sun always      at Fabric. Quick shout out to all those who    have one of those” crowns this year:
shines on Clerkenwell Design Week. And        are more used to Fabric being full of ravers   • TOOtheLOUNGE Booth by Agilita
as a creative agency with a penchant for      than lighting installations.                   • TOOaPICNIC Chill by Agilita
design, of course we had to attend the May                                                   • Morph Stool by Junction Fifteen
event. Like every year, it was a good one     From a seriously long list, we’ve managed      • IDO bench by Aubrilam
(slight understatement). So, still buzzing,   to narrow highlights down to this top three:
we had to share with you what we saw.         • Wiro Diamond 4.0 by Wever and Ducre          With inspiration carrying us to the nearest
                                              • Bangle LED by Luum                           newsagent in search of the lottery win to
Now in its tenth year and with more           • Dawn To Dusk by Haberdashery                 stock up on our favourite finds, the pink
showrooms, exhibits, talks and                                                               curtain fell on another CDW.
installations than you can shake a cheque     Look them up – you won’t regret it.
book at, we were once again chasing                                                          If you haven't been, go next year. Trust us.
inspiration and new gear for our homes        It wouldn’t be Clerkenwell Design Week
with price tags acceptable to our S/Os.       if we didn’t leave with grand plans to         And while you’re here, why don’t you
                                              redecorate the office and fill it with new     give us a call at 01444 401275, or email
Like moths to eye-wateringly expensive        desks, chairs and meeting pods. Enter:         at hello@storm12.co.uk for any of your
lighting-based flames, we began our           Design Fields. This year was - obviously       design, web or video needs.
annual pilgrimage to London’s design hub      - no exception. Taking the “We’ve got to

Sustainability in Business
As we reflect on our own ambitions, we        Sustainability can seem a daunting task,       our impact and establish long-term
strive to go beyond being mere service        especially to businesses that choose to        partnerships in support of local and
providers and pursue and inspire change,      contribute more than the ordinary and          broader causes. We are excited for
for a more sustainable world where the        instead seek to integrate a fresh approach     others to join us on this route to greater
responsibility is shared among everyone.      into how business is conducted.                consciousness and look forward to sharing
Our Brighter Thinking approach constantly                                                    our progress and success.
challenges us to re-evaluate, reassess        So where best to start, and how?
and reconsider, so that we are prepared                                                      So yes, we recognise the need for more
to master the growing demand of our           The environment, our staff, and our            involvement from businesses of all
stakeholders. A demand for more action;       local communities are all affected by our      sizes. At the same time, we want to
to help tackle pressing societal and          everyday decisions. Seemingly small            exceed expectations. Strengthening our
environmental issues.                         actions, such as recycling and banning         surroundings will not only benefit us, but
                                              plastic bottles from our offices, are          it is also the right thing to do. Simple. We
We have therefore set ourselves some          vital, but they are just the beginning. We     believe that commitment and a transparent
aspirational targets. As a firm, we wish to   believe that establishing and maintaining      approach are the ways forward.
avoid further harm and actively reduce        a firmwide, coherent strategy to business
our impact on our environment, whilst         sustainability requires focus. And so,         www.menzies.co.uk
encouraging others to recognise the           we have appointed our own Corporate
value of nature, people and our planet.       Sustainability Officer to help us identify

the Source - July/Aug 2019                                                                                                              15
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