KEES Project Manager Opportunity Guide - Spring 2021 - KEES / Alford Executive Search
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KEES Project Manager
Opportunity Guide - Spring 2021
www.kees2success.com
KEES is a woman-owned and operated executive search and consulting firm that
builds transformative teams and leaders in the nonprofit sector.
KEES was founded in 2013 as an expansion of Alford Executive Search, which began
in 2000 as a part of The Alford Group. KEES co-founder Heather Eddy was a key leader
at The Alford Group and Alford Executive Search from 1996-2013 and now serves as
President and CEO of KEES.
Heather Eddy and co-founder Remo Kistner established KEES to expand the firm’s
services beyond just Executive Search, thereby supporting nonprofits more effectively in
various capacities. KEES now offers a full array of nonprofit consulting services in
addition to executive search including leadership development, interim staffing, and HR
support.
The core KEES team – August 2020
Our team of experts is noted for responsiveness, thoroughness, and service excellence.
Because we know the importance of leadership and staffing, each of our consultants
has served as a nonprofit staff leader, board member and/or key volunteer. This
experience, coupled with extensive training and years of consulting, gives our team the
expertise and strategic ability to deliver our services to all segments of the nonprofit
sector, including community-based service agencies, human serving enterprises, faith-
focused institutions, associations, foundations, health care entities, arts/culture
organizations, education institutions, and senior living/aging communities.
THE OPPORTUNITY: PROJECT MANAGER
As a central role in the firm, the Project Manager provides support in the consistent and
timely delivery of high-quality, customized solutions to clients, prospective clients, and
for internal projects. This role will serve in all the firm’s service areas, but will focus
primarily in the area of Executive Search. The Project Manager, alongside the Project
Lead, will interface with the client, offer input and recommendations, answer questions,
and be the initial primary contact with all candidates. It is a role that is approximately
50% external (with clients, job applicants, partners) and 50% internal (with the KEES
team).
Clients we are Proud to Serve
PERFORMANCE OBJECTIVES
Client Relationship and Service Management
• Work closely and proactively with team members at all levels to anticipate,
delegate and/or execute tasks critical to the delivery of high-quality service and
work products.
• Facilitate professional and expedient communication among and between the
KEES service team and clients.
• Proactively project manage multiple, complex Executive Search client
partnerships as assigned, including interviewing stakeholders; writing job
descriptions / performance expectations; drafting plans, timelines, and reports;
developing candidate screening questions; utilizing our online Applicant Tracking
System (ATS) and CRM (Zoho); performing candidate phone screenings; drafting
a narrative write-up of a candidate profile; scheduling interviews; and supporting
the overall client interview process.
• Support the candidate outreach process for each search, including conducting
research on candidates, initiating telephone outreach to support email and social
media initiatives, and ensuring advertisement is visible in key locations.
• Issue regular communications (weekly/biweekly) to clients on the status of the
project and upcoming timeline/needs.
• Facilitate search closing steps, including reference and background checking.
• Track candidates placed by KEES, including titles, hiring manager, salary
ranges, dates, etc.
• Support consulting projects in Human Resources, Specialty and Interim Staffing,
and Leadership Development in the areas of project management, timelines,
client communications, research, etc.
• Serve clients directly, as needed and appropriate for skill set, as interim staff in
Specialty and Interim Staffing assignments.
• Serve as an editor of materials such as presentations, work plans, timelines,
candidate reports and other related items.
• Manage internal team functions such as work planning and scheduling.
• Accompany other members of the team on sales meetings by phone, video, or in
person as necessary.
Operations and Events Support
• Process and submit general operational
expenses monthly via the firm’s online
expense tool and provide backup to client
expense submission when needed.
• Coordinate travel and logistics for client
and firm meetings, including travel for
candidates being presented.
• Support client project and event planning
as needed in specific instances, including
maintenance of lists and responses,
event logistics, online communications,
day-of event support, etc.
6-year Celebration - Chicago, IL
General Expectations / Miscellaneous
• Learn and remain up to date about KEES products, services, and standards.
Participate in the process of developing/refining materials that support all lines of
client service.
• Keep current regarding developments in the nonprofit sector and engage in
networking and outreach in groups and professional associations as appropriate.
• Research and author blog posts to support general firm marketing and
awareness.
• Track work and utilize formal tools (ATS, CRM, etc.) to ensure that work is
logged and data tracked in firm’s systems.
• Understand and execute, with independence, special projects as assigned by
senior members on the team, including proposals or marketing initiatives,
supporting other consulting projects, research, etc.
• Conduct research, draft articles or position papers, and develop new tools or
services to meet client needs.
• Scrutinize documents via proofreading to ensure excellent grammar, syntax, and
style to represent the brand of the firm.
• Serve as a representative of KEES and market the firm’s expertise in all settings.
KEES is a virtual company, so all employees work remotely and gather monthly for
team meetings and client projects as needed. Local travel may be required to meet
project needs. Out-of-town travel may be needed in select cases.
THE QUALIFIED CANDIDATE
KEES seeks an energetic, emerging leader with a commitment to the nonprofit and
public sectors. The incoming Project Manager will be a skilled, intuitive multitasker who
thrives in an extremely fast-paced environment, advancing multiple priorities and
engaging with multiple stakeholders daily. This is an externally facing role and requires
a high level of comfort with frequent candidate and client interaction, as well as a
confident and appropriate external presence to multiple audiences. The new Project
Manager needs an inquisitive, collaborative spirit that supports the growth of the firm
and its individual service lines. Success in this position will be defined by mastery of the
performance expectations, superior client service, positive client feedback, and
effectiveness in helping the firm expand its client and market share.
KEES has been a virtual company since 2013. The 2020 start of the pandemic
challenged us to help our clients adapt while also building stronger meeting and
communication capabilities. All KEES employees work remotely, and equipment is
provided for full-time roles. It is expected the Project Manager will be able to work in a
variety of locations (home office, group meeting spaces, public spaces, etc.). The
Project Manager will need regular access to a secure and quiet location (aka home
office) with a closed door for private video meetings with clients, candidates,
stakeholders, and team members. A solid and reliable internet capable of running 2-3
programs during a video call is required. General business hours are Monday through
Friday, 8am – 5pm; however, it is common that client meetings occur outside those
hours due to the nature of the nonprofit industry and geographic location of our clients.
The Project Manager will need some flexibility, with notice, to attend such meetings.
Based on client location, some key milestone meetings (i.e., project kickoff, final
interviews, final report delivery, etc.) may require overnight travel once conditions are
safe and in-person meetings become the norm again.
Qualifications (Required)
• Self-starter experienced in working • Professional experience
autonomously and thinking demonstrating effective and articulate
independently, with an ability to verbal and written communication.
initiate and follow-through on • Editorial expertise.
projects. • Professional appearance for office
• Excellent critical thinking and setting and/or client meetings when
listening skills. necessary.
• Organized, focused and self-directed • Excellent command of Microsoft Office
work style with ability to focus on Programs such as Word, Outlook,
and track details of many projects Excel and PowerPoint. Skill testing
simultaneously. may be administered.
• Ability to confidentially triage • Exceptional business writing skills.
projects, considering both set Writing samples may be required.
deadlines and unanticipated last- • Bachelor’s degree and 3+ years’
minute needs. experience in an administrative area
• Demonstrated ability to produce (development, communications, HR,
high-quality documents effectively finance, etc.) of a nonprofit or client
and efficiently such as letters, services/consulting environment
reports, materials, etc. preferred. Direct program experience
• Aptitude in managing relationships is helpful and additive, but core
with different people and operational exposure to the working of
personalities, including clients, a nonprofit is required.
candidates, staff members, and • An office set up that allows for privacy
high-level volunteers. and a professional presentation when
• Experience in and comfort with conducting online meetings, with
making decisions both independently stable, high-speed internet.
and in consultation with others. Equipment will be provided.
• Discretionary style, maintaining strict • Valid driver’s license and ability to get
confidential information related to to meetings that may not be on public
candidate, personnel and business transportation routes, occasionally
matters. with same-day notice.
Qualifications (Desired)
• Energetic and positive personality.
• Knowledge of CRM, online databases and social media platforms.
• WordPress and/or similar website editor experience.
• Knowledge of online survey tools such as Survey Monkey, ZoHo Survey, etc.
• Resident of the greater Chicago area with ease of access to city and suburban
locations; southwest or western suburbs preferred.
Team Fun and Celebration
TO APPLY
Click the Apply Now button below to complete the KEES online application and thereon
submit a cover letter and resume. To assure confidential tracking of all applicants, no
applications will be accepted via email.
Although structured as a small business, this position offers a competitive salary with a
strong benefit plans, including insurance, 401(k) with minimum contribution, paid time
off and holidays. To assure confidential tracking of all applicants, no applications will be
accepted via email. KEES is an Illinois business and only can employ individuals living
in Illinois. ALL INQUIRIES WILL BE HELD IN STRICT CONFIDENCE. Questions may
be addressed to inquiries@kees2success.com.
KEES is an equal opportunity employer and does not discriminate based on race, color,
gender, religion, age, sexual orientation, national or ethnic origin, disability, marital
status, veteran status, or any other occupationally irrelevant criteria.
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