LifeCare Alliance Nutrition Programs: A Guide for Delivery Drivers - Updated March 2013
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LifeCare Alliance
Nutrition Programs: A Guide
for Delivery Drivers
Updated March 2013
Presented by Jennifer Fralic, RD, LD
Director, Nutrition Programs
(614) 437-2863
jfralic@lifecarealliance.orgWhat’s new? • Meal types and menu • Frozen Choice update • Contacts
Meal Varieties
• Hot
• Alternate
• Vegetarian
Daily Delivery
• Pureed
• Mechanical Soft
• Kosher
• Regular
Frozen
• Vegetarian
(weekly)
• Kosher
Frozen • Regular Frozen Choice
Choice
(weekly) • Kosher Frozen ChoiceNutrition Notes: Regular and
Diet
Old Current
Diet Hot or Cold • Called “Alternate”
• Only differs from regular hot on
“split menu” days (usually Friday
only)
• Cold menu never differs from
regular menu
• All meals must meet the same
nutritional standards
Regular Hot or Cold • Called “Hot” or “Cold”
• All meals must meet the same
nutritional standards
Diet Frozen • There is no difference in the frozen
Regular Frozen menu
• All meals must meet the same
nutritional standardsMenu Planning Requirements • Meals must meet at least ten out of 14 target nutrients. • Registered Dietitian runs nutritional analysis on computer program. • The nutritional values are averaged across a week. • Each menu type is analyzed separately (i.e. cold meals, kosher, etc.).
Ten out of 14 target nutrients
Nutrient Goal
Protein (g) > 17
Calories (Kcal) 600-800
Fiber (g) >6
Calcium (Mg) > 360
Magnesium (Mg) > 107
Potassium (Mg) > 700
Sodium (Mg) < 1350
Zinc (Mg) > 2.66
Vitamin A (IU) > 780
Vitamin C (Mg) > 25
Vitamin B6 (Mg) > 0.5
Vitamin D (IU) >100
Vitamin B12 (MCG) > 0.7
Fat (g) < 25Frozen Choice Update • Consumers can select: – Entrees – Beverages – Breads – Fruits – Snacks • There are four weeks of selection forms. • These four weeks become “standing order” unless client requests new choices (new).
LifeCare Alliance is more than
just a meal.
Variety 365 • Weekly
days a year • Daily
Guaranteed • RD on staff
Nutritious • Chef
Local • Prepared
Community • InvestedAdditional Services for clients of
LifeCare Alliance
• Pet food and pet care
• Fan delivery
• Ensure products at reduced cost (Meals-
on-Wheels clients only)
• Financial assistance in certain situationsReminders • “If it’s pink, get some ink!” Some funding sources require a client signature for verification purposes. • Do not leave the meal if the client is not at home. • Please note that clients need to call us before 8:30 am to cancel that day’s delivery.
Nutrition Programs and Customer Service
Center (Central Intake)
Ongoing client
Routing customer service
New Client Intake for existing clients
Occurs in Occurs in Occurs in
Customer Nutrition Nutrition
Service Center Programs Programs
(Central Intake)
for Meals-on-
Wheels Clients:
Case Managers: (614) 278-3152
(614) 437-2893
General Case Managers:
Inquiries: (614) (614) 437-2893
278-3143Nutrition Programs and the
Kitchens of LifeCare Alliance
Harmon Avenue Nutrition
Mound Street Programs
Kitchen Kitchen
Plan, Store, Place order for
cook, reheat, and Harmon Kitchen
to fulfill.
plate, pack bags for
delivery
label and
Routes leave
seal meals. from Harmon
Avenue or
satellite pick up
location.
Meals are
transported
via “purple Meals delivered
truck”
by paid drivers
and volunteers.About LifeCare Alliance
Founded in 1898, LifeCare Alliance is Central Ohio’s first in-home health care
agency, Ohio’s first agency to provide visiting nurses, and the nation’s second
agency to deliver Meals-on-Wheels. LifeCare Alliance is a not-for-profit
organization that provides a comprehensive array of health and nutrition
services to older adults and chronically ill or homebound residents of Central
Ohio through its signature programs: Meals-on-Wheels, Senior Dining Centers,
Wellness Centers, Help-at-Home, Visiting Nurses, Columbus Cancer Clinic,
Project OpenHand-Columbus, Groceries-to-Go and IMPACT Safety. The
Agency’s mission is to lead the community in identifying and delivering health
and nutrition services to meet the community’s changing needs.
LifeCare Alliance has emerged as a national leader in merger collaborations,
having successfully completed four in the last eight years with Meals-on-
Wheels of Madison County, Project OpenHand-Columbus, the Columbus
Cancer Clinic and IMPACT Safety. These mergers have eliminated or
reduced costs and the redundancy of services in Central Ohio, resulting in
more funds for programs, enhanced services and an increase in client access
to basic needs.
LifeCare Alliance has begun several social entrepreneurship endeavors to provide
added funding for our clients, including L.A. Catering, meal sales, corporate
wellness programs, immunizations, and travel vaccines.What are the Nutrition Programs of LifeCare Alliance? Primary Programs that utilize the main phone number and email distribution list: • Meals-on-Wheels (aka Home-Delivered Meals) • Dining Centers (aka Congregate Meals) and Client Transportation • Adult Meal Contracts • Meals-for-Kids (coming Spring 2013) Additional Programs: • Project Open Hand Columbus • Groceries-to-Go • Senior Farmers’ Market Nutrition Program Service Areas for Meals-on-Wheels and Dining Centers: Franklin County Madison County---We have an office staffed in the county. 740-845-7325 Marion County---Utilizes the toll-free number that rings into the main number
Contact LifeCare Alliance Nutrition Programs Office 670 Harmon Avenue Columbus, OH 43223 • Driver Supervisor in Charge (614)-437-2891 • (614) 278-3143 (fax) • nutritionprogramsoperations@lifecarealliance.org This is the group email for MOW’s • (614) 278-3152 (main client number) Administrative Offices 1699. W. Mound Street Columbus, OH 43223 (614) 278-3130 – Services/main switchboard www.lifecarealliance.org
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