Management Development Programmes - April 2013 - March 2014 - Institute of Rural Management, Anand

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Management Development Programmes - April 2013 - March 2014 - Institute of Rural Management, Anand
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Management Development Programmes
        April 2013 - March 2014

     Institute of Rural Management, Anand
Management Development Programmes - April 2013 - March 2014 - Institute of Rural Management, Anand
1

IRMA’s mission is to promote sustainable,                      Management Development Programmes
eco-friendly, and equitable socio-economic                     (MDPs): An Overview
deve lopment of rural people through
p ro fe s s i o n a l m a n a g e m e n t o f t h e i r        MDPs constitute one of the major activities
institutions. IRMA’s operating philosophy is                   of IRMA, which addresses the in-service
to build and sustain a partnership between                     training needs of executives and managers of
rural people and committed professional                        organizations who work for the rural sector
managers. IRMA strives to contribute to the                    such as co-operat ives, not- for- profit
promotion of sustainable development and                       organizations, and government and semi-
social justice in India’s rural society. IRMA                  government organizations and others. The
strives to achieve this mission by                             I n s t i tu te b e l i eve s t h a t, i n t h e ra p i d ly
                                                               changing task environment, managers and
     educating a new breed of professional                    executives of all types of organizations have
      rural managers with the appropriate                      to change their approach to running their
      values and ethos for helping rural                       operations and managing people. IRMA has
      organizat ions and inst itut ions in                     been playing a vital role in fulfilling this need
      professionalizing their management                       of the rural sector through its tailor-made
      and empowering rural people through                      MDPs since 1981. So far, IRMA has conducted
      self-sustaining processes                                over 675 programmes with enrolments
                                                               exceeding 14500 participants.
     training pol icy makers, d irectors,
      general managers, and those in charge
                                                               Management Development Programmes
      of specific managerial functions in
                                                               (MDPs) in 2013-14
      such enterprises and projects
     b u i ld i n g n e w r u ra l m a n a g e m e n t        In 2013-14, IRMA proposes to continue its
      knowledge and theories through                           efforts in offering high quality programmes
      action-oriented and problem-solving                      to improve the organizat ional and
      research and consultancy                                 managerial performance of its cl ients.
                                                               Sponsored and open programmes planned in
     influencing public policies through                      2013- 14 are l isted in t his c a le nda r.
      pol icy-oriented   research     and                      Brochures of open programmes too, are
      consultancy                                              furnished in this calendar.

The above thrust areas have led to IRMA’s                      Sponsored Programmes
engagement with a range of educational,
training, research, and consultancy                            On specific request, IRMA has been designing
activities. In specific terms, the two-year                    and conducting client-specific programmes
Po s t- G ra du a te P ro g ra m m e i n Ru ra l               bot h in Anand and at t he cl ie nt
Management (PRM) prepares young women                          organization’s location to meet the specific
and men for managerial cadres while the                        needs of organizations. These programmes
Fellow Programme in Rural Management                           m ay be c onduc ted for a var ie ty o f
(FPRM ) b u i lds a ca dre of pro fe s s ionals                organizations and range from two days to
trained in research who are capable of                         three months.
enhancing knowledge and imparting skills in
institutions and organizations serving the                     Fee Structure
rural sector. The short duration Management
Development Programmes (MDPs) prepare                          The programme fee covers boarding and
i n - s e r v i c e m a n a g e r s to fa c e e m e rg i n g   lodg i n g , tu i t i o n f e e , re a d i n g m a te r i a l,
challenges in their careers. Research and                      stationery, local field visits if any, and a non-
c o n s u lta n c y wor k le a ds to c re a t i o n o f        refundable registration fee. The fee structure
knowledge with implications for policy and                     for the open programmes is given below:
development action.
Management Development Programmes - April 2013 - March 2014 - Institute of Rural Management, Anand
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                       Fee for On-Campus Programmes (per day per person)

 Sr.                    Category of Organization                                           Short              Long
 No.                                                                                      Duration           Duration
  1     NGOs/Grassroots Organizations, Co-operatives, and Educational Institutes           ` 5000             ` 3000

  2     Funding Agencies and Government Departments and Agencies                           ` 7000             ` 4000

  3     Other (Public Sector Undertakings, Corporate Organizations, etc.)                  ` 10,000           ` 6000

  4     International Participants                                                         US$ 250            US$ 200

Note:   1) Programmes with duration of 20 days or more are long duration
        2) The applicable service tax @ 12.36% will be charged additionally on the fee.

Non-Refundable Fee                                         IRMA Campus and Facilities

The non-refundable registration fee is `                   I R M A’ s 6 0 - a c re c a m p u s w i t h i ts sylva n
10,000 per Indian participant and US$ 350                  surroundings and vast stretches of lawns and
per international participant which is to be               ornamental plants and shrubs, located on the
adjusted against the fee for the participant.              outskirts of Anand is ideal for concentrated
                                                           learning. The campus has various facilities,
Procedure for Participation                                apart from the faculty and staff quarters,
                                                           hostels, and the academic complex. Facilities
Any in-service manager who intends to                      include:
participate in any of the open programmes
i s re q u e s te d to s e n d t h e c o m p le te d       Executive Training and Development Centre
nomination form given in the calendar along                ( E T D C ) w i t h 5 0 s i n gle a i r - c o n d i t i o n e d
with programme fee in the form of a demand                 rooms, lecture hall, conference and syndicate
draft / multi-city cheque in favour of the                 rooms, kitchen and dining hall, and a lounge;
I n sti tute o f Rura l M a n a g e m e n t , An a n d ,   Rav i J . M a tt h a i L i b ra r y e q u i p p e d w i t h
payable at Anand. Confirmat ion of                         Internet facility; Computer Laboratory with
acceptance of nomination is intimated by the               Internet facility; 400-seater auditorium;
P ro g ra m m e s O f f i c e o n re c e i p t o f t h e   Dispensary; Co-operative consumer store;
completed nomination form accompanied by                   Gymnasium; Indoor badminton courts and
the programme fee. Part icipat ion in                      facil ities for other games; ICICI Bank’s
sponsored programmes is restricted to                      extension counter; and mobile recharge
employees of the sponsoring organization.                  services.
Payment may also be made online as per the
bank details given below. In case of online                About Anand
payment please intimate the Programmes
Office immediately on transfer.                            Anand, the headquarters of Anand district, is
                                                           located about 35 k.m. northwest of Vadodara
Bank Details for Online Payment                            (also known as Baroda) and 70 k.m.
                                                           southeast of Ahmedabad. Anand is known as
Beneficiary Name:                                          the Milk Capital of Ind ia. The town has
Institute of Rural Management, Anand                       several famous institutions that include the
Beneficiary A/c No.: 008501012659                          Kaira District Co-operative Milk Producers’
Beneficiary Bank: ICICI Bank Ltd.                          U n i o n L td. ( A MU L ) , N a t i o n a l D a i r y
Beneficiary Bank Address:                                  Development Board (NDDB), Gujarat Co-
Flavours, Near Bhaikaka Statue, Mota Bazar,                operative Milk Marketing Federation Ltd.
Vallabh Vidyanagar 388 120, Gujarat, India                 ( m a rke te r s o f A M U L a n d SAG A R b ra n d
Beneficiary Bank Swift Code: ICICINBBCTS                   products), Tribhuvandas Foundation (TF),
IFSC/RTGS/NEFT Code: ICIC0000085                           National Co-operative Dairy Federation of
Management Development Programmes - April 2013 - March 2014 - Institute of Rural Management, Anand
3

India Ltd. (NCDFI), National Tree Growers’                     the above airports to reach IRMA. On an
Cooperat ive Federat ion Ltd. (NTGCF),                         average taxis charge up to ` 1000 from
Foundation for Ecological Security (FES),                      Vadodara airport and up to ` 1700 from
a n d t h e A n a n d A g r i c u ltu ra l U n ive r s i ty.   Ahmedabad airport to reach IRMA campus.
Adjacent to Anand are Vallabh Vidyanagar
(which is the seat of Sardar Patel University),                Anand is well-connected by rail to most
Vithal Udyognagar (an industrial estate), and                  capital cities of the country. One can also
Karamsad (birth place of Sardar Vallabhbhai                    reach Anand via a changeover at Ahmedabad
Patel).                                                        or Vadodara railway stations. State transport
                                                               bus stations are located very close to the
How to Reach Anand                                             railway stations and there are regular bus
                                                               services to Anand. One can also hire taxis
The nearest airports are located in Vadodara                   from the railway stations. The IRMA campus
and Ahmedabad. The two airports are well-                      is about 3 k.m. from the Anand railway
connected with flights from New Delhi and                      station and 4 k.m. from the bus station and
Mumbai (Bombay). There are also direct                         may be reached by autorickshaws at ` 40
flights from Ahmedabad to most capital cities                  (current rates). Autorickshaw drivers
of the country. Tourist taxis are available at                 identify the place by its acronym (IRMA).

                            For additional information, please write to:

                                                 Oliver Macwan
                                            Executive (Programmes)
                                             Cell: +91-7567448244
                                            E-mail: oliver@irma.ac.in

                              Institute of Rural Management, Anand
                          Post Box No. 60, Anand 388 001, Gujarat, India
                                Phone: +91-2692-221697/261502
                                 Fax: +91-2692-221915/260188
                                     Website: www.irma.ac.in
Management Development Programmes - April 2013 - March 2014 - Institute of Rural Management, Anand
List of Programmes

Sr.            Title of the Programme                     Dates            Co-ordinator(s)    Page No.
No.
 *1 Certificate Course on Decentralization and    May 20 – Jun 8, 2013    Debiprasad Mishra
    Local Governance
  2 PERT/CPM Techniques                           Jul 18-19, 2013         Girish K. Agrawal      4

  3 Strategic Corporate Social Responsibility     Jul 29 – Aug 1, 2013    Girish K. Agrawal      5

  4 Integrated Watershed Management and           Aug 5-9, 2013           KV Raju                6
    Collective Enterprises                                                Harekrishna Misra
  5 Developing Training Modules for Employees     Sep 3-6, 2013           Hitesh Bhatt           7
    and Training of Trainers
  6 Practical Answers to Poverty – Marketing of   Sep 10-12, 2013         Preeti Priya           8
    Rural Products
  7 Value Chain Management in Rural               Sep 16-18, 2013         Harekrishna Misra      9
    Enterprises                                                           KV Raju
  8 Performance Management System                 Sep 17-20, 2013         Madhavi Mehta         10

  9 Financial Decisions (Strengthening Tools)     Sep 24-27, 2013         Paresh J. Bhatt       11
                                                                          Asmita H. Vyas
10 Logistics Approach to Supply Chain             Sep 25-27, 2013         MV Durga Prasad       12
   Management
11 Everybody Wins: Negotiating Skills for         Oct 7-11, 2013          Nivedita Kothiyal     13
   Managers
12 Governance and Management of Producer          Oct 7-12, 2013          KV Raju               14
   Organizations                                                          Harekrishna Misra
13 Energy Management in the Manufacturing         Oct 8-10, 2013          Hitesh Bhatt          15
   Sector
14 Data Management Skills                         Oct 17-19, 2013         Anand Venkatesh       16
                                                                          Preeti Priya
 15 Contemporary Developments in Finance and      Oct 21-24, 2013         Paresh J. Bhatt       17
    Accounting Fields                                                     Asmita H. Vyas
*16 Participatory Management and Governance       Oct 21-26, 2013         Pramod K. Singh
    of Decentralized Rural Domestic Water
    Supply and Environmental Sanitation
*17 IRMA Module of the ICA-Japan Training         Oct 21 – Nov 17, 2013   Madhavi Mehta
    Course on Fostering Core Leaders of
    Agricultural Co-operatives 2013(I)
 18 22nd International Management                 Nov 11 – Dec 6, 2013    Nivedita Kothiyal     18
    Appreciation Programme for Voluntary
    Agencies
*19 Governance and Service Delivery Issues in     Nov 18-23, 2013         Pramod K. Singh
    Rural Domestic Water Supply and
    Environmental Sanitation
 20 Workshop on Marketing Modeling and            Nov 25-27, 2013         Preeti Priya          20
    Analytics                                                             Anand Venkatesh
 21 Financial Control in Co-operatives            Nov 26-29, 2013         Paresh J. Bhatt       21
                                                                          Asmita H. Vyas
22 Quality Management for Personal and            Dec 2-4, 2013           Hitesh Bhatt          22
   Organizational Growth
23 Strategy Implementation by Balance Score       Dec 9-12, 2013          Girish K. Agrawal     23
   Card
24 Team Building                                  Dec 9-12, 2013          SN Biswas             24
Management Development Programmes - April 2013 - March 2014 - Institute of Rural Management, Anand
Sr.           Title of the Programme                    Dates             Co-ordinator(s)    Page No.
No.
 25 Areas of Cost Reduction in Dairy Co-         Dec 10-12, 2013         Paresh J. Bhatt       25
    operative Plants                                                     Asmita H. Vyas
 26 Communication for Effective Management       Dec 16-18, 2013         Hitesh Bhatt          26

27 Corporate Social Responsibility and           Dec 18-20, 2013         Nivedita Kothiyal     27
   Development
28 Practical Answers to Poverty – Marketing of   Dec 18-20, 2013         Preeti Priya          28
   Rural Products
29 General Management Programme                  Jan 6-25, 2014          Hitesh Bhatt          29

30 Strategy Planning for Emerging Markets        Jan 7-10, 2014          Girish K. Agrawal     31

31 Personality Development                       Jan 16-18, 2014         SN Biswas             32

32 Rural Livelihoods and Poverty Alleviation     Jan 20-24, 2014         Mukul Kumar           33

 33 Waste Management in the Manufacturing        Jan 29-31, 2014         Hitesh Bhatt          34
    Sector
*34 Rural Development through Dairy Co-          Feb 10-11, 2014         Ila Patel
    operatives in India
 35 Project Management                           Feb 18-21, 2014         Hitesh Bhatt          35

*36 IRMA Module of the ICA-Japan Training        Feb 19 – Mar 15, 2014   Madhavi Mehta
    Course on Fostering Core Leaders of
    Agricultural Co-operatives 2013(II)
 37 Social Entrepreneurship and Leadership for   Mar 18-22, 2014         KV Raju               36
    Transformation
 38 Developing Leadership Skills                 Mar 25-28, 2014         Madhavi Mehta         37

* Sponsored Programme
4

                                      PERT/CPM Techniques
                                       July 18-19, 2013 (2 Days)
                                         Programme Co-ordinator:
                                          Prof. Girish K. Agrawal

PERT/CPM             techniques           have    been        Participants
conceptualized for effective and efficient
implementat ion of projects but their                         Managers/team leaders assigned with goal
applicability and efficiency outcomes extend                  achievements from all functional areas at all
to a far greater range of activities including                leve ls of the organizat ion. Ind ividuals
ind ividual job profiles irrespect ive of                     without             a ny     fo r m a l      managerial
functional content of the job. Training in                    responsibilities will also benefit from a
these techniques tends to improve overall                     change in orientat ion towards greater
efficiency of individuals in handl ing job                    e f f i c i e n c y i n d i s c h a rg i n g day- to - day
a s s i g n m e n ts a n d c o m p le t i o n o f ta s ks     functions.
involving co-ordination with others
                                                              Participants from SHGs/volunteer work
Contents                                                      agencies would benefit more if the work
                                                              content of participants includes resource
     P la n n i n g , n e two r k b u i ld i n g , t i m e   economizing, project planning, and timely
        est imat ion under uncertainty, and                   execution of projects.
        earliest project completion
                                                              Resource Persons
     Dealing with uncertainties
                                                              Prof. Girish K. Agrawal
     Network scheduling under resource                       Prof. MV Durga Prasad
        constraints

     Concept of activity crashing (CPM
        Technique) and optimizing project
        schedule

     Introduction to MS Projects (2010)

              Deadline for Confirmation of Participation: June 30, 2013
5

                     Strategic Corporate Social Responsibility
                                  July 29 – August 1, 2013 (4 Days)
                                            Programme Co-ordinator:
                                             Prof. Girish K. Agrawal

C o r p o rat e s o c i a l re s p o n s i b i l i ty h a s           Impact of value chain activities on
increasingly drawn attention to the social                              firm performance and social concerns
obl igat ions of economic organizat ions,
wh i c h h i t h e r to h a d b e e n l i m i te d to                 managerial frameworks addressing
compliance with legal structures. With an                               both social and organization concerns
ensuing legislation CSR spends have been
mandated to go up to a very significant level                         te m p late fo r         i m p rov i n g   CS R
o f o rg a n i z a t i o n a l ex p e n d i tu re . I n t h e           performance
absence of any organized academic literature
on the subject there is little clarity on what                        Strate g i c      Management          of   CSR
c o n s t i tu te s CS R b eyo n d a m i n i m a l                      activities
understanding of ‘doing good for society’ in
t h e i m m e d i a t e m a n u fa c tu r i n g / s e r v i c e       I m p rov i n g    B a la n c e S c o re C a rd
environment of the organization.                                        measures          to       include     social
This programme aims at addressing the                                   performance
knowledge gaps regard ing the ‘social
impl icat ions’ of corporate act ivity. The                       Participants
programme contents are designed to cover
the entire gamut of corporate activity which                      This program is aimed at senior
overlap both societal concerns and corporate                      Management personnel responsible for
financial performance. The objective is to                        planning at corporate and functional head
address societal well being in a way that also                    levels.
addresses corporate performance goals.
                                                                  Resource Persons
Contents
                                                                  Prof. Girish K. Agrawal
     Understanding social implications of
         organizations’ Value Chain activities

               Deadline for Confirmation of Participation: June 15, 2013
6

Integrated Watershed Management and Collective Enterprises
                                       August 5-9, 2013 (5 Days)
                                     Programme Coordinators:
                              Prof. KV Raju & Prof. Harekrishna Misra

 Integrated Watershed Management (IWM)                        clearer understanding of the concept of IWM
 aims to restore the ecological balance by                    and practical methods that could enhance
 harnessing, conserving, and deve loping                      the performance of collective enterprises.
 degraded natural resources such as soil,                     The programme will be conducted through
 vegetative cover, and water. Watersheds need                 interactive analysis, case stud ies, small
 to be managed by the people so that they can                 group d iscussions, presentat ions, and
 derive tangible economic benefits from                       simulated exercises. Participants will be
 investments in the watersheds. Collective                    encouraged to share their experiences.
 enterprises (CEs) are being increasingly
 s e e n a s i n s tr u m e n ts fo r c o m m u n i ty        Participants
 mobil izat ion, product ion of marketable
 s u r p lu s e s , va lu e a dd i t i o n a n d m a r ke t   The programme is intended for senior
 integration leading to enhanced livelihoods.                 development professionals from NGOs, donor
 Group-based l ive l ihoods’ enhancement                      agencies, state departments, and others who
 through CEs should rest on capabilities and                  are concerned about integrated watershed
 assets of individuals and communities. This                  management and promotion of collective
 may be supplemented by enabling external                     enterprises for enhancement of livelihoods.
 assistance for generating local employment
 and economic op portunit ies lead ing to                     Resource Persons
 sustainable livelihoods.
                                                              Prof.   Harekrishna Misra
 Pedagogy                                                     Prof.   KV Raju
                                                              Prof.   Madhavi Mehta
 Through reflection and analysis of their                     Prof.   Paresh J. Bhatt
 experience and experience gained during                      Prof.   Pramod K. Singh
 field visits, participants will be able to get a

                Deadline for Confirmation of Participation: July 15, 2013
7

         Developing Training Modules for Employees and
                      Training of Trainers
                                September 3-6, 2013 (4 Days)
                                       Programme Co-ordinator:
                                          Prof. Hitesh Bhatt

Objective                                                        Training the trainers in delivering
                                                                    effective programmes leading to value
More and more organizat ions wish to                                addition for the organization
develop in-house training modules for their
employees and train them through their own                       Learning to take feedback and
staff members. This programme is designed                           improving the training programmes
to help meet these two objectives while                             on a continuous basis
helping an organization develop training
modules and also train their trainers.                      Participants

Contents                                                    Officers from the department of HRD and
                                                            other departments of an organization, who
    Understanding the needs of skill-sets                  are involved in developing various training
      and knowledge-sets for various roles                  modules for their employees along with
      in organizations                                      p e r s o n s a l lo c a te d t o c o n du c t tra i n i n g
                                                            programmes within the organization.
    Understanding the gaps of the above-
      m e n t i o n e d t h a t n e e d to b e f i l le d   Resource Persons
      through training programmes
                                                            Prof.   Hitesh Bhatt
    D eve lo p i n ga re a - w i s e tra i n i n g         Prof.   KV Raju
      modules to fill the above-mentioned                   Prof.   Madhavi Mehta
      gaps                                                  Prof.   SN Biswas

    Deve loping           schedules, contents,
      p e da g o g i c a l to o ls , a n d lo c a t i n g
      resource persons to conduct these
      training modules

           Deadline for Confirmation of Participation: August 15, 2013
8

Practical Answers to Poverty – Marketing of Rural Products
                               September 10-12, 2013 (3 Days)
                                          Programme Coordinator
                                             Prof. Preeti Priya

Once a producer decides to produce                                I de n t i f y ways o f ex p a n d i n g t h e
commodities for sale then he/she is making                           business and building market linkages
a business decision. If the production is not
market-based the enterprise is likely to lose                     Solve the specific marketing problems
money and fail. This programme will enable                           that arise
the participants to appreciate the role of
marketing management in linking the poor                          Develop a marketing plan for a defined
with markets and further provide knowledge                           period of time
a n d s k i l ls for i m p rov i n g t h e b u s i n e s s
p rodu c t iv i ty of produ ce r s th rough                  Pedagogy
marketing.
                                                             Interactive Classroom lectures, sharing of
Contents                                                     experiences and discussions in the class,
                                                             group tasks aimed at learning from simulated
     Understand the four components of                      environments; marketing exercises and case
        marke t ing:     Product,                Price,      studies will be deployed.
        Distribution and Promotion
                                                             Participants
     Evaluate how well the product or
        service meets the needs of customers                 Professionals working on livelihood issues
                                                             a n d i n c o m e - g e n e rat i n g a c t iv i t i e s i n
     Determine the best price for the                       Government departments, CSRs, NGOs, Social
        product or service                                   Enterprises, and Producers’ Organizations
                                                             will find the programme advantageous.
     Select the best way to distribute the
        product                                              Resource Persons

     Create new ways to promote the                         Prof. Anand Venkatesh
        business                                             Prof. Preeti Priya

            Deadline for Confirmation of Participation: August 25, 2013
9

               Value Chain Management in Rural Enterprises
                                  September 16-18, 2013 (3 Days)
                                      Programme Co-ordinators:
                               Prof. Harekrishna Misra & Prof. KV Raju

Managing value chain (VCM) has been a                            dealing with problems related to VCM, SCM,
challenge for all enterprises despite the                        and ICT adoption in managing enterprise
sound methods in place as far the supply                         driven value systems.
chain management (SCM) is concerned.
I n fo r m a t i o n      and        Communication               Pedagogy
Technologies (ICT) have paved the way for
effective SCM. However, value propositions                       The programme will be conducted through
in each layer need to be assessed for                            interactive analysis, case stud ies, small
ensuring that stockholders and stakeholders                      group discussions, and presentations.
garner desired benefits. Rural enterprises,
particularly, face enormous challenges of                        Participants
sustaining the value chain because of various
m a r ke t c o n d i t i o n s a n d o t h e r b u s i n e s s   Executives of enterprises, entrepreneurs,
issues. Thus, there is a need to understand                      professionals from NGOs, producer
the underpinnings of value chains in the                         organizations, etc.
entire enterprise life cycle.
                                                                 Resource Persons
Objectives
                                                                 Prof. Harekrishna Misra
The programme would demonstrate the                              Prof. Hitesh Bhatt
effectiveness of management approaches in                        Prof. KV Raju

             Deadline for Confirmation of Participation: August 31, 2013
10

                            Performance Management System
                                 September 17-20, 2013 (4 Days)
                                           Programme Co-ordinator:
                                             Prof. Madhavi Mehta

Pe r fo r m a n c e m a n a g e m e n t i s a c r i t i c a l   Contents
component of achieving and maintaining the
e f fe c t ive n e s s of       i n d iv i du a ls    and            U n de r s ta n d i n g Va r i o u s L eve ls of
organizat ions.            The           performance                    Organizational Performance
management system covers the entire gamut
of activities from performance planning to                           Performance Appraisal System: An
performance enhancement. The presence of                                Overview
such a system provides opportunities to
individuals and teams in the organization to                         Goal Setting
receive feedback about their performance.
                                                                     Performance Review Discussion
T h e p ro g ra m m e i s de s i g n e d to prov i de
part icipants         tools       to     develop      a              Performance Feedback
comprehensive understand ing of the
                                                                     Performance Based Incentives
p e r fo r m a n c e m a n a g e m e n t sys te m a n d
cultivate or renew various skills related to
                                                                     Mentoring and Coaching
designing, implementing, and maintaining
the performance management system within
                                                                     360 Degree Feedback System
their organization. The programme includes
de s i g n i n g o f sys t e m s a n d p ro c e s s e s              Team Appraisal
facilitating individual performance leading
to enhanced organizational performance.                              Balanced Score Card

Objectives                                                      Pedagogy

     To      ge t an overview of the                           The programme will be conducted through
         performance appraisal system and                       interactive lectures, case discussions and
         various performance assessment tools                   exe rc i s e s . S h a r i n g o f ex p e r i e n c e s by
         and techniques                                         participants forms a crucial component of
                                                                the programme. A selection of videos will be
     To gain a deeper understand ing of                        screened to help participants enhance their
         s o m e o f t h e b u i ld i n g b lo c ks o f         understanding of some concepts discussed
         performance appraisal such as goal                     during the sessions.
         s e tt i n g , p e r fo r m a n c e   rev i e w
         discussion, performance feedback,                      Participants
         performance-based                 incent ives,
         mentoring and coaching, etc.                           This programme will be useful for chief
                                                                functionaries of small organizations as well
     To gain an insight into some of the
                                                                as employees handling the personnel/HR
         latest tools, techniques, and methods                  matters (HR managers) in medium-large
         of    p e r fo r ma nce m a n a g e ment               organizations.
         including 360 degree feedback system,
         team appraisal, balance scorecard, etc.

             Deadline for Confirmation of Participation: August 31, 2013
11

                   Financial Decisions (Strengthening Tools)
                                September 24-27, 2013 (4 Days)
                                    Programme Co-ordinators:
                            Prof. Paresh J. Bhatt & Prof. Asmita H.Vyas

Objectives and Scope                                              C o s t i n g t o o ls a n d te c h n i q u e s for
                                                                     managerial decision making including
Utilizing available information is not only a                        contribution analysis, cost-volume-
numerical exercise but also an art as much                           profit re lat ionship, joint- p roduct
as analyzing it in such way as to suit the                           costing, and target costing
i m m e d i a t e a n d lo n g - te r m n e e ds o f a n
organizat ion while provid ing the best                           Different environments for decision-
available alternatives to management. This                           making
p ro g ra m m e a i m s to prov i de t h i s b le n d
through a mix of conceptual discussions and                       Tools and techniques for monitoring
practical applications of various tools and                          and     controll ing    performance
techniques available for decision-making in                          including standard costing, variance
t h e f i e lds o f f i n a n c i a l a c c o u n t i n g ,          analysis, and budgeting and budgetary
management accounting and control, and                               control
financial management.
                                                                  Major areas for decision-making
Contents
                                                              Pedagogy
     Decision-making through analysis of
        financial accounting statements like                  The     pedagogy      would     emphasize
        cash-flow analysis, rat io analysis,                  participat ive learning and insights into
        tre n d a n a lys i s , a n d c o m m o n - s i z e   practical situat ions through lectures and
        statements. As a refresher and/ or                    case discussions.
        preliminary grounding, there will also
        be a discussion on accounting                         Participants
        concepts and mechanics
                                                              This programme is designed specifically for
     Decision-making on working capital,                     managers and executives working with rural
        a s s e s s m en t o f working ca pital               sector organizations.
        requirements, and integration with
        cash budgets                                          Resource Persons

     Capital investment analysis and                         Prof. Paresh J. Bhatt
        decision-making                                       Prof. Asmita H. Vyas

         Deadline for Confirmation of Participation: September 10, 2013
12

          Logistics Approach to Supply Chain Management
                                September 25-27, 2013 (3 Days)
                                         Programme Co-ordinator:
                                          Prof. MV Durga Prasad

Supply chain management and the closely                            Sup ply      chain      re lat ionships,
related concept of logistics are cornerstones                          performance, and financial analysis
of competitive strategy, increased market
share, and value for most organizations.                           Tra n s p o r tat i o n          sys te m         and
Logistics is a critical part of the supply                             management
chain. The coord inat ion and, perhaps,
integration of the logistics systems of all                        Inventory decision-making
organizat ions in the sup ply chain are
n ec es s a r y re q uire me nts f o r s u cce ssful               Warehousing decisions
m a n a g e m e n t o f t h e s u p ply c h a i n . Ye t
logistics in a large number of organizations                       Network design and facility location
is managed by people who have not had the                              problems
op portunity of gaining pro fessional
competencies in managing/integrating it.                      Pedagogy

Objectives                                                         Classroom interactive sessions

                                                                   Case discussions
     To enable participants understand the
        concept of logistics in supply chain
                                                                   Group exercises
        management
                                                              Participants
     To build an appreciation of issues,
        systems, and structures to integrate
                                                              This programme is intended for managers
        various functions in an organization
                                                              i nvolve d w i t h lo g i s t i c s ( d i s tr i b u t i o n ,
        (or across the supply chain) through
                                                              warehousing, transportation, etc.) in the
        logistical approach
                                                              supply chain.
     To famil iarize part icipants with
        t h e o re t i c a l i s s u e s a n d re a l l ife   Resource Persons
        applications in supply chain
                                                              Prof.   Hitesh Bhatt
     To provide an opportunity for sharing                   Prof.   MV Durga Prasad
        organizat ional experience among                      Prof.   Paresh J. Bhatt
        participants                                          Prof.   SN Biswas

Contents

     Role of logistics in the supply chain

     Global dimensions of supply chain

        Deadline for Confirmation of Participation: September 10, 2013
13

           Everybody Wins: Negotiating Skills for Managers
                                     October 7-11, 2013 (5 Days)
                                           Programme Co-ordinator:
                                            Prof. Nivedita Kothiyal

Negotiation has become one of the most                          Contents
important managerial skills at workplaces
across the world. The new organizational                            What is conflict?
forms are more dominated by task forces,                            Major causes of conflict
project teams, and product groups within the                        Understand ing negot iat ion as a
organizat ion, and as networks of                                        peaceful conflict resolution method
organizations in an endeavour to respond to                             Types of negotiation – distributive
high-paced turbulent changes happening in                                and integrative
the environment . The obverse of this                                   Levels of negotiations - interpersonal,
development is emergence of newer issues                                 w i t h i n te a m s , b e twe e n te a m s ,
i n o rc h e s trat i n g wor k w i t h i n t h e                        between organizations, at the level of
organizat ion, forging of ties within the                                community
network of organizations, and interfacing                               S u b - p ro c e s s e s o f n e g o t i a t i o n s –
with a more vibrant civil society. Effective                             negot iat ing            style,      cognit ion,
negotiating skills are required for managers                             emotional                        i n te l l i g e n c e ,
in such organizations to navigate through                                communication
uncharted waters. Similarly, for an individual                          How to negotiate
in the organization, effective negotiating                              Ethics in negotiation
skills can lead to better interpersonal
relationships and more enriching life/work                      Pedagogy
experiences. For professionals working in
developmental context(s), this portrayal of                     The programme will be conducted through
the contemporary workplace and the world                        interactive lectures, case studies, games,
is more of a reality than fiction, underscoring                 screening of videos and discussions, and
t h e c r i t i c a l i ty o f deve lo p i n g e f fe c t ive   exercises. The emphasis is on participatory
negotiation skills. The end result would be a                   le a r n i n g . Pa r t i c i p a n ts ’ sharing of
situation where “everybody wins”.                               experiences forms a crucial component of
                                                                the programme.
Objectives

To h e lp p a r t i c i p a n ts deve lo p e f f e c t ive      Participants
negotiating skills and orientation through in-
dep t h u n de r s ta n d in g of n e g ot ia t ion             T h i s p ro g ra m m e wo u ld b e u s e f u l for
processes, appreciate the context of each                       management and development professionals
negotiating situation and, thus prepare for                     from NGOs, donor agencies, co-operatives,
negot iat ion, and effectively manage the                       and government bodies.
process and reach a mutually beneficial
agreement with the other party. This would                      Resource Persons
include developing insights into why and how
conflicts arise in organizational settings and                  Prof.   Hitesh Bhatt
how the resolution of confl icts through                        Prof.   KV Raju
effect ive negot iat ion is achievable. The                     Prof.   Nivedita Kothiyal
emp h a s i s wo u ld b e o n ca r r yin g out                  Prof.   SN Biswas
“principled negotiations”.

         Deadline for Confirmation of Participation: September 20, 2013
14

   Governance and Management of Producer Organizations
                                        October 7-12, 2013 (6 Days)
                                       Programme Co-ordinators:
                                Prof. KV Raju & Prof. Harekrishna Misra

Producer organizat ions (POs) are                                    Marketing Management
i n c re a s i n gly s e e n a s i n s tr u m e n ts f o r            D e mys t i f y i n g o f m a rke t i n g a n d
enhancing the livelihoods of economically                             marketing management; development of
marginalized rural and tribal communities.                            m a r ke t l i n ka g e s fo r c o m m o d i ty a n d
Lijjat and Gambhira Joint Farming groups                              product marketing, and related issues
have amply demonstrated the success of this                          Leadership
approach. Mulukanoor in Andhra Pradesh                                Producer organizations are usually built
and Amul in Gujarat are other successful                              by visionary leaders, who play the role of
examples. Live l ihood enhancement and                                transform at ional leaders witho ut
poverty alleviation programmes of several                             ignoring the importance of transactional
state governments have incorporated this                              leadership. Transformational leadership
idea. This has helped establish producer                              is more future-oriented and adds large-
companies in Madhya Pradesh and other                                 s c a le d i m e n s i o n to tra n s a c t i o n a l
states. Basic ideas related to promot ing                             behaviours.           This      module he lps
economic enterprises such as value addition                           participants assess their leadership style
possibilities, demand and supply conditions,                          as well as their capabilities for playing
viability of operations, costs-volume-surplus                         the role of transformational leadership.
– relations, and implications for producer                           I n te g rat e d S u p ply a n d Va lu e C h a i n
organization management are some of the                               Management
key dimensions that need to be understood                             Ru ra l e n te r p r i s e s fa c e da u n t i n g
well for the effective management of such                             challenges in managing their resources,
enterprises.                                                          especially in the context of globalization.
                                                                      Value add itions accrue with a robust
Contents
                                                                      l i n k a g e w i t h t h e m a rke t t h ro u gh
 Design of Producer Organizations                                    intell igent ne two rks and gain from
  A p p re c i a t ive i n q u i r y a n d le a r n i n g             collective strengths of enterprises. This
  process ap proaches for build ing on                                va lu e c h a i n c a l ls fo r a sys te m a t i c
  community strengths, rationale for POs,                             organizational endeavour supported by a
  design concept for effective governance,                            robust supply chain.
  efficient operat ing and equitable
  d i s tr i b u t i o n o f c o s ts - b e n e f i ts , r i s k-   Pedagogy
  returns among memberships; and lessons
  from successful and failed POs                                    T h e p ro g ra m m e c a l ls fo r i n te n s ive
 Accounts and Finance Management                                   e n ga g e m e n t o f p a r t i c i p a n ts i n c a s e
  U n de r s ta n d i n g      and         i n t e r p re t i n g   d iscussions, group tasks to learn from
  accounting statements; typology of costs,                         simulated environments, and field visits.
  b re a keve n a n d c o s t- vo lu m e - s u r p lu s
  relat ionships; evaluat ing investment                            Resource Persons
  decisions, operating cycles and working
  c a p i ta l m a n a g e m e n t; e q u i ty- de b t              Prof.   Harekrishna Misra
  financing, importance of member capital                           Prof.   Hitesh Bhatt
  and capital structure, Du Pont analysis for                       Prof.   KV Raju
  assessment of business performance                                Prof.   Madhavi Mehta
  evaluation                                                        Prof.   Preeti Priya

          Deadline for Confirmation of Participation: September 20, 2013
15

       Energy Management in the Manufacturing Sector
                                October 8-10, 2013 (3 Days)
                                     Programme Co-ordinator:
                                        Prof. Hitesh Bhatt

Objectives                                                     Concept of energy audit, planning for
                                                                  energy conservation and subsequent
   To develop an understanding of the                            action
     importance of energy management in
     manufacturing and how it can provide                      Issues of waste heat recovery,
     competitive advantage                                        cogeneration, use of solar energy, use
                                                                  o f c a r b o n tra d i n g , a n d tra i n e d
   To understand the concept of reduce,                          manpower
     reuse, and recycle of all inputs; and
     understand measures for comparing                         Waste management in manufacturing:
     operations in an organization in the                         concep t of BOD, CO D, and its
     context of energy consumption                                continuous reduction by efficient way
                                                                  o f h a n d l i n g p ro c e s s e f f lu e n ts for
   To understand issues related to carbon                        reduction of power
     tra d i n g , tra i n e d m a n p o wer,
     cogeneration, and use of alternative                      Case studies
     sources like solar energy and liquid
     fuels from biomass                                   Pedagogy

Contents                                                  Classroom lectures, sharing of experiences
                                                          and discussions, case studies, and visits to
   Introduction to energy management                     energy efficient manufacturing companies
     and explaining its importance to the                 around Anand.
     health of an organizat ion –
     understanding of profitability, and                  Participants
     linking that with the concept of
     reduce, reuse, and recycle                           M i ddle a n d s e n i o r leve l o f f i c e r s f ro m
                                                          product ion and engineering sect ions of
   Energy efficiency of electrical units –               progressive manufacturing organizations
     efficient    use   of    p o we r  in                and public sector undertakings.
     manufacturing processes – machines,
     lighting, heating, air-cond itioning,                Resource Persons
     and effluent treatment plant
                                                          Prof. Hitesh Bhatt
   Energy efficiency of thermal utilities-               Shri BC Patel (certified energy auditor and
     – efficient utilization of steam, water,             energy manager)
     a n d e le c tr i c i ty i n g e n e rat i o n o f   Engineering and production persons from
     compressed air, chilled water, and air-              manufacturing organizat ions that have
     conditioning                                         become competitive by taking energy saving
                                                          measures

      Deadline for Confirmation of Participation: September 20, 2013
16

                                    Data Management Skills
                                  October 17-19, 2013 (3 Days)
                                  Programme Co-ordinators:
                          Prof. Anand Venkatesh & Prof. Preeti Priya

A key challenge facing professionals is                         Measures of association
op t i m a l m a n a g e m e n t o f data . T h e
perspective has shifted from availability of                    Multiple response analysis
data to optimal utilization and management.
The rationale behind this programme is to                       Overlap analysis
enable organizations fully utilize the data
t h ey m ay b e c o l le c t i n g f ro m i n - h o u s e   Pedagogy
surveys, agencies, and secondary sources.
During this programme the endeavour would                   The programme will be conducted through
be to share analytical tools and techniques                 interact ive sessions, case analysis, and
to make data “talk” while not losing track of               group exercises. Computer exercises and
simplicity.                                                 hands-on exposure to the most widely used
                                                            data analysis software – SPSS – would help
The programme would provide a                               part icipants grasp the nuances of data
methodological framework for data                           management.
management and stat ist ical analysis of
surveys and would cover:                                    Participants

     Classifying and Measuring Data                        This programme intends to benefit
                                                            development professionals from NGOs, donor
     Organizing Data                                       agencies, co-operat ives, government
                                                            departments, academics, and others who are
     Tabulating, Charting, and Graphing                    concerned with design, implementation, and
        Data                                                analysis of surveys or alternat ively are
                                                            consumers of survey data.
     Descriptive Statistical Analysis of Data
                                                            Resource Persons
     Measures of central tendency
                                                            Prof. Anand Venkatesh
     Measures of dispersion                                Prof. Preeti Priya

     Gross tabulation

         Deadline for Confirmation of Participation: September 30, 2013
17

Contemporary Developments in Finance and Accounting Fields
                                    October 21-24, 2013 (4 Days)
                                    Programme Co-ordinators:
                            Prof. Paresh J. Bhatt & Prof. Asmita H. Vyas

 Recent years have witnessed major                                  2. Materials Cost Management and
 developments in the field of finance and                              Control including:
 accounting. Accounting standards are being                            2.1 Just-in-Time
 s tre n g t h e n e d a n d b ro u gh t i n l i n e w i t h        3. Performance Budgeting
 international standards. The advent of IFRS                        4. Business Process Re-Engineering
 is a landmark step in that direction. Modern                          and Cost Engineering
 management accounting techniques such as                           5. Cost of Quality
 target costing, activity-based management,                         6. Kaizen Costing
 a n d m a j o r deve lo p m e n ts i n f i n a n c i a l           7. Zero Based Budgeting
 man a g e me n t l ike r is k re co g n it ion,                    8. Ethics in decision-making
 managerial options in capital budgeting, and
 derivatives as important risk management                      III. Financial Management
 instruments are other examples. At the same                        1. Capital Budgeting
 time, given the global financial crisis of 2007                       1.1 Existing concepts
 and 2008, there has been an ongoing debate                            1.2 Risk measure
 a m o n g s t f i n a n c e p ra c t i t i o n e r s a n d            1.3 Managerial options
 academicians about the appropriateness of                             1.4 Other developments
 the existing tools and techniques.
                                                               Pedagogy
 The programme intends to provide a cutting
 edge discussion on the above developments                     The     pedagogy      would     emphasize
 and issues.                                                   participat ive learning and insights into
                                                               practical situat ions through lectures and
 Contents                                                      case discussions.

 The broad contents would include:                             Participants

 I.    Financial Accounting:                                   This program m e will be useful fo r the
       1. I F RS - G lo b a l c o nverg e n c e          of    decision-makers and personnel engaged in
          Accounting Standards                                 finance and accounting functions.
       2. Forensic Accounting
       3. Human Resource Accounting                            Resource Persons
       4. Accounting for Carbon Credit
       5. Revised Schedule VI of                       the     Prof. Paresh J. Bhatt
          Companies Act                                        Prof. Asmita H. Vyas

 II.   Cost and Management Accounting:
       1. Strategic Cost Management which
          includes:
          1.1 Act ivity Based Cost ing and
               Activity Based Management
          1.2 Life Cycle Costing and Target
               Costing

             Deadline for Confirmation of Participation: October 5, 2013
18

  22 nd International Management Appreciation Programme
                    for Voluntary Agencies
                     November 11 – December 6, 2013 (26 Days)
                                        Programme Co-ordinator:
                                         Prof. Nivedita Kothiyal

M a n a g i n g volu n ta r y o rg a n i z a t i o n s i s       To   i m p a r t b a s i c k n o w ledg e i n
b e c o m i n g i n c re a s i n gly c o m p lex a n d            functional areas of management for
sophisticated given the changing context of                       management            of     deve lo p m e n t
development . These organizations have                            organizations
realized the need for superior understanding                     To enable part icipants deve lop
of development perspectives as well as the                        analyt ical and pract ical skills for
importance of tools and technology for                            effective management of development
development management. Capacity building                         organizations
of managerial staff of voluntary
organizat ions is, therefore, crucial for                        To provide a platform to participants
enhancing managerial skills and leadership                          for sharing their experiences as
potential.                                                          development practitioners to reflect
                                                                    on their own organizations and to
This programme, offered by IRMA since                               learn from each other
1992, focuses on apprising participants of
the new perspectives as well as strategic and                Programme Modules
operational issues of managing NGOs/NPOs.
The programme structure and contents are                         D eve lo p m e n t    C o n tex t a n d N GO
continuously revised and upgraded to best                           Management
meet the needs of participants. VOLAG-MAP
has attracted a large number of participants                     Understanding Human Behaviour for
from India and other developing countries                           Managerial Effectiveness
including Afghanistan, Bangladesh, Nepal,
Pakistan, Sri Lanka, Ethiopia, Kenya, and                        Marketing and Communication
Tanzania. In the last nineteen years IRMA
has trained more than 500 participants from                      Financial Management
more than 175 NGOs through
                                                                 Management of Development Projects
VO L AG - M A P i s a fo u r - we e k f u l l t i m e               (including LFA and MIS)
resident ial internat ional programme
designed to provide an overview of                               Organization and Management
management functions required for the
e f fe c t ive m a n a g e m e n t o f deve lo p m e n t         S u s ta i n a b le
                                                                                  L ive l i h o o ds and
organizations in an increasingly complex and                        Community-Based Organizations
challenging global environment. Its specific
objectives are:                                              Besides the programme modules, there will
                                                             be several intensive workshops focusing on
     To prov i de a n ove r v i e w o f t h e               spec ific aspec ts of m anagem e nt o r
        changing context of development in                   deve lopment . The workshops will be
        the global environment                               organized on the following themes:
19

    Gender and Empowerment                                 learning            with          other      deve lopment
                                                            p ra c t i t i o n e r s . F i e ld tr i p s t o NGO s / c o -
    Sustainable Financing                                  operatives in Gujarat will be organized to
                                                            e n h a n c e le a r n i n g o n deve lo p m e n t
    HRD-OD in NGOs                                         management in practice.

    Microfinance                                           Participants

    Social Innovation                                      Ideal part icipants for VOLAG-MAP would
                                                            i n c lu de p e r s o n n e l f ro m volu n ta r y
    Strat e g i c I s s u e s i n D e ve lo p m e n t      organizations in developing countries whose
       Organizations                                        job c ontent is m anagerial rat he r tha n
                                                            involving direct implementation. They would
    Team Building                                          be human resources of NGOs/NPOs who co-
                                                            ord inate the activit ies of many people,
    Deve lopment Ac t ion and Pol icy                      mentor younger entrants into the working of
       Advocacy                                             the organization, maintain critical interface
                                                            with external agencies and, perhaps, manage
    I n fo r m a t i o n a n d C o m m u n i c a t i o n   an entire project or programme for the
       Technology                                           organization. Managerial staff of NGOs would
                                                            b e n e f i t f ro m a fo r m a l ex p o s u re to t h e
Pedagogy                                                    principles and applications of development
                                                            management, which form the core of this
Classroom sessions will be interactive with                 programme. IRMA encourages nominations
the scope for case analysis and small group                 from women managers in NGOs.
d i s c u s s i o n s b a s e d o n pa r t icipants’
experiences. Audiovisuals on specific topics                Resource Persons
will be used to enhance learning. VOLAGMAP
will provide op portunit ies to enrich                      Faculty members of IRMA and practitioners
participants’ knowledge through sharing                     from different sectors

          Deadline for Confirmation of Participation: October 15, 2013
20

          Workshop on Marketing Modeling and Analytics
                                November 25-27, 2013 (4 Days)
                                 Programme Co-ordinators:
                         Prof. Preeti Priya & Prof. Anand Venkatesh

M arke t i n g p rob le ms a re in h e re nt ly              Pedagogy
multidimensional. We describe consumers
along a variety of dimensions. We evaluate                   Apart from having an understand ing of
collaborators, competition, consumers and                    marketing principles, marketing research
company along a variety of dimensions. We                    and elementary stat ist ical analysis, the
describe brands with respect to several                      programme requires participants to have an
attributes and benefits. Multivariate analysis               appreciation for the role of quantitative
facilitates approaching and comprehending                    research in marketing decision-making. The
these          mult id imensional     marke t ing            p ro g ra m m e w i l l b e c o n du c t e d t h ro u gh
problems. In a rapidly evolving, data-focused                interact ive sessions, case analysis, and
b u s i n e s s e nv i ro n m e n t to ex p o s i n g        group exercises. Computer exercises and
marke t ing professionals to a dvanced                       hands-on exposure to most widely used data
analysis techniques becomes imperative.                      analysis software -SPSS - would help
The course workshop intends to                               part icipants grasp the nuances of data
                                                             analysis. It is desirable that participants
    expose participants to a selected set                   bring their laptops with SPSS.
       of multivariate statistical tools (Factor
       Anal ysis, Cluster Anal ysis, ANOVA,                  Participants
       Regression, Conjoint Anal ysis, AHP,
       etc.) and develop capabil ities for                   This programme will benefit market ing
       ap plying the same to a range of                      professionals and academics concerned with
       marketing phenomena                                   modell ing of market ing phenomena and
                                                             uneart h the re lat ionships hidde n in
    p rov i de     p a r t i c i p a n ts w i t h a n       marketing data.
       opportunity to gain experience using
       t h e late s t P C - b a s e d s ta t i s t i c a l   Resource Persons
       s o f tware i n c o n c re te m a r ke t i n g
       management situations                                 Prof. Anand Venkatesh
                                                             Prof. Preeti Priya

         Deadline for Confirmation of Participation: November 5, 2013
21

                            Financial Control in Co-operatives
                                   November 26-29, 2013 (4 Days)
                                     Programme Co-ordinators:
                             Prof. Paresh J. Bhatt & Prof. Asmita H.Vyas

Scope
                                                                  Contents
In view of the increased strategic needs of
organizations and the acute need of utilizing
                                                                      Accounting concepts and mechanics
t h e i r re s o u rc e s to t h e o p t i m u m i t h a s
                                                                        governing preparat ion of financial
become even more imperative to effectively
                                                                        statements
use the tools and techniques of accounting,
costing, budgeting and control, and financial                         Analysis of financial statements
management for proper planning, control
a n d de c i s i o n - m a k i n g . Ac c o rd i n gly, t h i s       Working capital management
programme provides a broad-based exposure
to a c c o u n t i n g , f i n a n c e , c o s t i n g a n d          Time value of money
budget ing for those who need economic
i n fo r m a t i o n to m a ke de c i s i o n s a n d                 Capital expenditure analysis- return
judgements about businesses in the dairy                                on investment, payback period, net
sector deploying the co-operative format. It                            present value, internal rate of return,
is aimed at providing an understanding and                              debt service coverage ratio
practical application of the main concepts in
the above fields for optimal decision-making.                         Essentials of product costing

This programme is designed specifically for                           Cost-Volume-Profit analysis
managers and executives working in dairy
pla n ts a n d c o r p o rate o f f i c e s i n t h e c o -           Flexible budgeting, variance analysis,
operative sector.                                                       and control
Objectives
                                                                  Pedagogy
     To provide an overview of accounting,
         finance, and costing functions in dairy                  The     pedagogy      would     emphasize
         co-operatives                                            participat ive learning and insights into
     To help participants to be effective in                     practical situat ions through lectures and
         functions involving multidisciplinary                    case discussions.
         tasks
                                                                  Participants
     To help participants in evaluating the
         impact of managerial decisions on the                    This programme is designed for managers
         organizations’ revenues, costs, and                      and executives working in or for the dairy
         surplus                                                  co-operative sector.
     To provide skills for analysis and
                                                                  Resource Persons
         interpretation of financial statements
     To      e n a b le e f fe c t ive i n tera c t i o n        Prof. Paresh J. Bhatt
         between managers in finance and                          Prof. Asmita H. Vyas
         accounting and other functional
         disciplines of the organization

          Deadline for Confirmation of Participation: November 10, 2013
22

Quality Management for Personal and Organizational Growth
                                    December 2-4, 2013 (3 Days)
                                           Programme Co-ordinator:
                                              Prof. Hitesh Bhatt

Too many people accept scrap, rework,                                How does an organizat ion adop t
delays, and missed deadlines as normal. This                            quality principles, achieve product/
attitude can be changed if managers are                                 s e r v i c e q u a l i t i e s , re ta i n i t, a n d
mot ivated to pay more attention to the                                 improve upon it?
systems and processes, for which they are
responsible. A process essent ially                                  H ow to deve lo p t h e m i n ds e t for
transforms inputs into outputs, some of                                 quality?
which are desirable and some not. In order
to ensure that we have more desired outputs                          What is quality management?
and fewer rejects and products requiring re-
work we will have to shift the focus from                            What are various quality principles,
managing the end product to managing the                                q u a l i ty p a ra d i g m s , a n d q u a l i ty
processes that deliver a product.                                       movements?

The process management ap proach                                     What kind of tools, skills, and
appreciates variations in people (person to                             expertise are required to be developed
person and within person from t ime to                                  and or acquired to cont inuously
t ime), variat ions in bought-out and in-                               improve in whatever one is doing?
process materials, variations in machinery
and equipment, variat ions in methods,                          Pedagogy
variations in environment – both physical
a n d p syc h o lo g i c a l – a n d va r i a t i o n s i n     Interactive classroom lectures, sharing of
measurement systems. The goal of process                        experiences and discussions in the class,
management is to b reak down an                                 case studies, and simulation game will be
organization’s activities into processes and                    used.
monitor them in order to align them with its
strategic goal of remaining competit ive.                       Participants
U n de r s ta n d i n g t h e c o n c e p ts o f q u a l i ty
management can possibly help a person lead                      M i ddle a n d s e n i o r leve l o f f i c e r s f ro m
a better life as one can undergo a paradigm                     manufacturing and service organizations,
s hi ft ( p e r s o n a l tra ns for ma t io n) while           publ ic sector undertakings, government
looking at everything around one’s self.                        organizations, NGOs involved with adding
                                                                value in the entire value chain.
Contents
                                                                Resource Persons
     What is quality? How to attain it? How
         to retain it?                                          Prof. Hitesh Bhatt
                                                                Prof. SN Biswas

          Deadline for Confirmation of Participation: November 15, 2013
23

           Strategic Implementation by Balance Score Card
                               December 9-12, 2013 (4 Days)
                                      Programme Co-ordinator:
                                       Prof. Girish K. Agrawal

Any planning strategy requires an effective                  Value Chain activities and Impact on
motivational framework and performance                          Financial Statements
measurement, each of which is then aligned
to clearly-articulated financial goals. The                  Al ignment – a source of economic
Balance Score Card (BSC) helps align the                        value
organizational mission and its objectives
with value chain activities and corporate                    A l i g n i n g f i n a n c i a l a n d c u s to m e r
performance in a measurable way.                                strategies
This programme is aimed at covering
strategic management and implementation                      Managing the alignment process
using the Balance Score Card technique.
Various modules cover the understanding of               Participants
framework and sound implementat ion
methodologies with regard to case studies                This programme is useful for executives
fo r t h e i r s u c c e s s f u l a n d o n g o i n g   hailing from all levels of an organization.
implementation.                                          Voluntary and soc ial servic e s e cto r
                                                         organizations may also benefit from it by
Contents                                                 implementing the BSC technique, even in a
                                                         limited way, by tying up value chain activities
    BSC- a theoretical framework                        with correct incentives and performance
                                                         outcomes.
    Strategic Management Process

         Deadline for Confirmation of Participation: November 25, 2013
24

                                            Team Building
                               December 9-12, 2013 (4 Days)
                                      Programme Co-ordinator:
                                           Prof. SN Biswas

There is an increasing trend in terms of                       Art of receiving and giving feedback
u s i n g te a m b u i ld i n g te c h n i q u e s for
participatory rural development. Whether in                    B e h av i o u r - Ro le A n a lys i s I n du c e d
business or voluntary activities we work                           Negotiation System (BRAINS)
with other people who have unique skills to                    Promoting creative thinking
contribute to the overall performance of the
organization. The leader needs to build a                      Creating the glue that binds the team
team out of the group she/he has in order to                       - sharing ideology
bring about the best possible outcome for                      Managing conflicts in teams
the organizat ion as well as ind ividuals
involved in the activity.                                      Decision-making and problem solving
                                                                   in teams
Objectives
                                                               Conducting team meetings
    To      prov i de a n ove r v i e w            of         Effective team leader as a facilitator
       part icipatory     processes                 in
       organizations                                           Action planning

    To prov i de t e a m b u i ld i n g a s a n          Pedagogy
       effective tool in participatory process
    To provide a comprehensive picture of                I n te ra c t ive le c tu re s , c a s e d i s c u s s i o n s ,
       effective team                                     exercises, and role-plays. Films on dynamics
                                                          o f te a m b u i ld i n g w i l l c o m p le m e n t t h e
    To impart knowledge on structuring of                aforement ioned.                Throughout                the
       teams                                              programme, participants will be encouraged
    To i m p a r t s k i l ls i n b u i ld i n g a n d   to share and learn from each other’s
       maintaining an effective team                      experience. The emphasis across all sessions
                                                          would be on post-training action plan.
Contents
                                                          Participants
    Te a m b u i ld i n g a s a to o l i n t h e
       part icipatory            process            of    The programme is intended for senior and
       organizations                                      m i ddle - le ve l profe s s i o n a ls f ro m c o -
                                                          operat ives, NGOs, donor agencies, and
    Teams within the organization
                                                          government bodies.
    Essentials of an effective team
                                                          Resource Persons
    Contingency factors in teamwork

    Teams that work and that don’t                       Prof.   Hitesh Bhatt
                                                          Prof.   Madhavi Mehta
    Clearing perceptual blocks                           Prof.   Nivedita Kothiyal
    L i s te n i n g a s a b u i ld i n g b lo c k to    Prof.   SN Biswas
       effective team building

         Deadline for Confirmation of Participation: November 20, 2013
25

              Areas of Cost Reduction in Dairy Co-operatives
                                  December 10-12, 2013 (3 Days)
                                     Programme Co-ordinator:
                            Prof. Paresh J. Bhatt & Prof. Asmita H. Vyas

While aiming at providing quality products                           Tools and techniques of cost control
to consumers at competitive prices along                                and reduction including zero-based
w i t h g o o d f i n a n c i a l re tu r n s to s o c i e ty           budgeting and budgetary control
members, co-operative dairy organizations
will have to monitor, control, and reduce                            Activity Based Cost ing (ABC) and
various elements of the cost.                                           Activity Based Management (ABM)

It has become imperative, therefore, for the                         Cost of quality and Kaizen costing
persons who handle scarce resources in all
                                                                     Discussion on areas of cost control
these functions to be conversant with the
                                                                        and cost reduction
cost incidence of processes undertaken and
the relevance of activities being carried out                   Pedagogy
wh i c h a re c o n s u m e r s o f c o s t . T h i s i s
expected to lead to cost control and                            Part icipat ive learning and insights into
reduction.                                                      practical situations through lectures, and
                                                                case discussions.
Contents
                                                                Participants
     Identifying the nature of cost incurred
         in the organization                                    This programme will be useful for decision-
                                                                m a ke r s a n d o t h e r s e n g a g e d i n va r i o u s
     Visible and invisible cost                                funct ions of dairy plants and corporate
                                                                offices.
     Controllable and non-controllable cost
                                                                Resource Persons
     Cost-benefit analysis in decision-
         making                                                 Prof. Paresh J. Bhatt
                                                                Prof. Asmita H. Vyas

          Deadline for Confirmation of Participation: November 25, 2013
26

                      Communication for Effective Management
                                      December 16-18, 2013 (3 Days)
                                                Programme Co-ordinator:
                                                   Prof. Hitesh Bhatt

Communication is one of the main planks on                            Contents
which organizational success rests in today’s
to u gh b u s i n e s s e nv i ro n m e n t . E f f e c t ive              Fundamentals of the communication
communication skills have become essential                                  process
for enabl ing professionals achieve the                                    Active listening
exacting levels of performance demanded of                                 Giving and taking feedback
them. Apart from the practical aspects, an                                 Communicating with other individuals
u n de r s ta n d i n g o f b a s i c c o n c e p ts of                    Communicating with teams
communication can further assist                                           Communicating with senior managers
professionals to communicate skillfully and                                Communicating under pressure
persuasively.                                                              Organizational communication
                                                                           Communicating change
Communication between different levels of                                  Managing conflicts at workplace
employees provides information necessary                                   Improving effect iveness in groups
to g e t t h e wor k do ne e f f e ct ive ly and                            (communicating during the decision-
efficiently. During this programme the basic                                making process)
c o n c e p ts o f c o m m u n i c a t i o n s w i l l b e                 Managing meetings
p re s e n te d       i n c lu d i n g :   i n te r p e r s o n a l        Making an effective oral presentation
c o m m u n i c a t i o n p ro c e s s e s , m e t h o ds o f              Coaching,     m e n t o r i n g , le a d i n g ,
c o m m u n i c a t i n g , b a r r i e r s to e f f e c t ive              coordinating, and problem solving
communication and ways to overcome these
barriers, organizational communication,                               Pedagogy
managerial communication, and types of
communication application.                                            Interactive classroom lectures, sharing of
                                                                      experiences and discussions, case studies,
Objectives                                                            v i de o c l i p s . Pa r t i c i p a n ts ’ s h a r i n g o f
                                                                      experiences forms a crucial component of
     To u n de r s ta n d d i f fe re n t ty p e s o f               the programme.
         c o m m u n i c a t i o n – i n te r p e r s o n a l,
         intrapersonal, organizat ional, and                          Participants
         managerial
                                                                      This programme is specially designed for
     To strengthen abil ity in l istening,                           professionals working in cooperat ives,
         thinking, and conveying thoughts to                          NGOs, funding agencies, and government
         others                                                       departments.

     To develop a logical ap proach to                               Resource Persons
         solving    problems                         through
         communication                                                Prof.   Hitesh Bhatt
                                                                      Prof.   Madhavi Mehta
     To appreciate various applications of                           Prof.   Nivedita Kothiyal
         communication in an organization                             Prof.   SN Biswas

           Deadline for Confirmation of Participation: November 30, 2013
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