NETCARE LIMITED Unaudited Interim Group Results - for the six months ended 31 March 2021

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NETCARE LIMITED Unaudited Interim Group Results - for the six months ended 31 March 2021
NETCARE
LIMITED
Unaudited Interim
Group Results
for the six months ended 31 March 2021
NETCARE LIMITED Unaudited Interim Group Results - for the six months ended 31 March 2021
Overview   1
               Emergence of a more contagious COVID-19
               variant resulted in 2nd wave

               More efficient bed allocation despite
           2   higher volume of COVID-19 patients
               admitted

               Netcare front line worker vaccinations
           3   nearing completion

           4   Resilient medical aid membership

           5   Key strategic projects back on track

               Strong recovery in H1 2021 against
           6   H2 2020

                                                         NETCARE LIMITED
           7   Raised first Green Bond in Africa

                                                                           2
NETCARE LIMITED Unaudited Interim Group Results - for the six months ended 31 March 2021
Financial Overview
                                                                           CASH &
                                        ADJUSTED         NET DEBT/                      INTERIM
   REVENUE             EBITDA                                            COMMITTED
                                          HEPS            EBITDA                        DIVIDEND
                                                                          FACILITIES

  R10 081m           R1 493m           27.3 cents           2.0x          R6.6bn       Suspension
 H1 2020:▼ 5.9%    H1 2020:▼ 36.7%    H1 2020: ▼ 61.9%   H1 2020: 1.3x                  of interim
                                                                                         dividend
 H2 2020:▲ 24.0%   H2 2020: ▲654.0%   H2 2020: ▲169.6%   H2 2020: 2.5x

                                                                                                     NETCARE LIMITED
                                                                                                                       3
NETCARE LIMITED Unaudited Interim Group Results - for the six months ended 31 March 2021
Operational
Overview

              NETCARE LIMITED
                                4
NETCARE LIMITED Unaudited Interim Group Results - for the six months ended 31 March 2021
Key activity drivers

TOTAL                                   ACUTE                                     MENTAL                                                  ACUTE
PATIENT                                 HOSPITAL1                                 HEALTH2                               PRIMARY           HOSPITAL1
DAYS                                    PATIENT DAYS                              PATIENT DAYS                          CARE VISITS   3   OCCUPANCY       4

H1 2021 vs. H1 2020

         ▼ 13.6%                                  ▼ 13.7%                                   ▼ 12.6%                         ▼11.8%
                                                                                                                                           Full week: 53.8%
                                                                                                                                            (H1 2020: 62.3%)
                                                                                                                                            (H2 2020: 42.8%)

H1 2021 vs. H2 2020                                                                                                                        Weekday: 57.1%
                                                                                                                                            (H1 2020: 67.5%)
                                                                                                                                            (H2 2020: 45.1%)
         ▲ 26.2%                                   ▲ 24.4%                                   ▲ 46.9%                        ▲ 18.6%

                                                                                                                                                               NETCARE LIMITED
1. Excluding Port Alfred and Settlers hospitals | 2. Akeso clinics | 3. Like-for-like basis | 4. Based on beds in use

                                                                                                                                                                                 5
NETCARE LIMITED Unaudited Interim Group Results - for the six months ended 31 March 2021
6 months ended

                                                                 31 Mar     31 Mar                  30 Sep
                        Rm                                         2021       2020             %      2020       %

FINANCIAL PERFORMANCE   Revenue                                    9 794    10 380         (5.6)     7 870     24.4

Hospital and
                        EBITDA ¹                                   1 439        2 285     (37.0)      180     699.4

emergency
                        Operating profit/(loss) ¹                    905        1 765     (48.7)      (362)   350.0

services
                        EBITDA margin (%)                           14.7         22.0                  2.3

                        Operating profit margin (%)                   9.2        17.0                 (4.6)

                          MARGIN                                            REVENUE
                          18.9% EBITDA margin excluding:                    Acute hospitals:
                          •   COVID-19 additional operating costs:          •   H1 2020: ▼ 5.6%
                              R316m                                         •   H2 2020: ▲ 25.0%
                          •   Strategic investment cost: R96m
                                                                            Mental health revenue:
                                                                            •   H1 2020: ▼ 12.0%
                                                                            •   H2 2020: ▲ 48.2%

                                                                                                                      NETCARE LIMITED
                        1. Normalised to exclude 2020 exceptional items

                                                                                                                                        6
NETCARE LIMITED Unaudited Interim Group Results - for the six months ended 31 March 2021
Acute hospital patient days
          Pre-national   National Level 5     Level 4      Level 3    Level 2          Level 1              Level 3    Level 1
            disaster     disaster Lockdown   Lockdown     Lockdown   Lockdown         Lockdown             Lockdown   Lockdown

October                    March                              July        September                   January            March
 2019                      2020                               2020          2020                       2021              2021

                                                                                                                                 NETCARE LIMITED
              H1 2020                                   H2 2020                                  H1 2021

                                             Non-COVID-19              COVID-19

                                                                                                                                                   7
NETCARE LIMITED Unaudited Interim Group Results - for the six months ended 31 March 2021
Total acute patient day trend during pandemic
250 000                                                                                                               150%

                                                                                   104%
                                                                                                    93%         90%
                                                       77%      80%     82%                                           100%
                                      73%     68%                                                         73%
200 000               63%
          51%   54%
                                                                                                                      50%

150 000
                                                                                                                      0%

                                                                                                                      -50%
100 000

                                                                                                                      -100%

 50 000
                                                                                                                      -150%

     -                                                                                                                -200%
          Apr   May   Jun             Jul     Aug      Sep      Oct     Nov         Dec             Jan   Feb   Mar

                                                                                                                              NETCARE LIMITED
                            FY 2020                                                       FY 2021

                                        Non-COVID-19         COVID-19         % of prior year

                                                                                                                                                8
NETCARE LIMITED Unaudited Interim Group Results - for the six months ended 31 March 2021
6 months ended

                                                           31 Mar                          31 Mar                                                         30 Sep
                        Rm                                   2021                            2020                                       %                   2020                                     %
FINANCIAL PERFORMANCE
                        Revenue                                  293                                   342                     (14.3)                           269                             8.9

Primary                 EBITDA                                   54                                     75                     (28.0)                            18                     200.0

Care                    Operating profit/(loss)                  10                                     22                     (54.5)                           (32)                    131.3

                        EBITDA margin (%)                    18.4                               21.9                                                            6.7

                        Operating profit margin (%)              3.4                                   6.4                                                  (11.9)

                         REVENUE              EBITDA                                                                   PATIENT VISITS
                                                                       225 000

                         Lower patient        Strong recovery          180 000

                         visits and           in activity and
                         occupational         stringent cost
                                                                       135 000

                         health contract      management
                                                                        90 000

                         revenue vs.          assisted H1 2021          45 000

                         H1 2020 due to       performance                  '-

                                                                                            November

                                                                                                        December

                                                                                                                                                  April
                                                                                 October

                                                                                                                   January

                                                                                                                                        March

                                                                                                                                                          May
                                                                                                                             February

                                                                                                                                                                 June

                                                                                                                                                                        July

                                                                                                                                                                                         September
                                                                                                                                                                               August
                         COVID-19

                                                                                                                                                                                                         NETCARE LIMITED
                                                                                                                        2019                    2020            2021

                                                                                                                                                                                                                           9
NETCARE LIMITED Unaudited Interim Group Results - for the six months ended 31 March 2021
Update on
COVID-19

            NETCARE LIMITED
                              10
COVID-19
                 1                    2                      3
               73 379 COVID-19      26% of patients        39% higher patient

impact on      patients treated
               44% (32 197) of
                                    admitted to hospital
                                    required High Care
                                                           admissions during
                                                           H1 2021 vs. FY 2020

our business
                                    or Intensive Care
               these patients       treatment
               admitted to our
               hospitals            3 396 patients in
                                    hospital at peak of
                                    2nd wave

                 4                    5                      6
               ±60% of total beds   Elective surgery       76 frontline
               allocated to         suspended in           healthcare heroes
               COVID-19 patients    December 2020 and      sacrificed their lives
               at peak of 2nd       resumed in
               wave vs. ±80% at     February 2021, only
               peak of 1st wave     allowing for
                                    medically necessary

                                                                                    NETCARE LIMITED
                                    and time-sensitive
                                    surgeries

                                                                                                      11
Percentage of beds dedicated to COVID-19 patients
            100%

            90%

            80%

            70%

            60%
% of beds

            50%
                                   80% of
            40%
                                  capacity
                                 at peak of
                                  1st wave                                                60% of
            30%                                                                          capacity
                                                                                        at peak of
                                                                                         2nd wave
            20%

            10%

             0%

                   June   July                                                     January                               May
                   2020   2020                                                       2021                                2021

                                                                                                                                NETCARE LIMITED
                           Red zone: COVID-19   Yellow zone: Patients undergoing             Green zone: COVID-19 free
                           positive patients    investigation for COVID-19                   patients

                                                                                                                                                  12
Vaccination of Netcare’s frontline
workers near complete

  1                        2                          3
 Most Netcare frontline   Sisonke J&J vaccination    Preparation for Phase 2
 healthcare workers       programme:                 public vaccination
 vaccinated based on a                               programme:
                          65 000 vaccines
 risk stratification      administered to SA’s       o Hospital sites
 prioritisation plan      healthcare workers
                                                     o 30 Medicross sites
                          across 4 Netcare
                          vaccination sites during   o Occupational Health
                          Phase 1a                     sites
                          Completion of
                          healthcare worker
                          vaccination with Pfizer

                                                                               NETCARE LIMITED
                          vaccine

                                                                                                 13
In the midst of COVID-19, tragedy struck …

                                                On 21 January 2021, Netcare 1,
                                                Netcare 911’s emergency rescue
                                                helicopter crashed on route to
                                                KwaZulu-Natal

                                                The ECMO1 team from Netcare Milpark
                                                Hospital, a Netcare 911 paramedic and
                                                the pilot tragically lost their lives

                                                We express our heartfelt and sincere
                                                condolences to all who lost their loved

                                                                                          NETCARE LIMITED
                                                ones in this tragic accident
1. Extracorporeal Membrane Oxygenation (ECMO)

                                                                                                            14
Financial
Review

            NETCARE LIMITED
                              15
Group Financial
Overview          1
                      Second wave of COVID-19 adversely
                      impacted financial performance for
                      H1 2021

                      Steadily improving performance led to
                  2   strong growth against H2 2020

                      Statement of financial position remains
                  3   strong allowing ongoing investment in
                      key strategic projects

                      Improved net debt position and R6.6bn
                  4   of cash and committed undrawn facilities
                      available

                                                                 NETCARE LIMITED
                                                                                   16
Estimated impact
of COVID-19
during H1 2021

  01                                     02                               03               04
  EBITDA impact                          Additional                       Rental1 and      Impact on
  of decline in                          operational costs                parking income   capex:
  patient days:                          incurred:                        foregone:        .

  ±R700m                                 R316m                            R23m             R29m

                                                                                                       NETCARE LIMITED
1. Including: doctors’ rooms, imaging and diagnostics, coffee shops and
   retail pharmacies

                                                                                                                         17
Recovering               Revenue (Rm)                                   EBITDA (Rm)

performance
                10 713
                                                    10 081
                          (24.1)%
                                            24.0%
                                    8 130

half on half                                                   2 360
                                                                                                           1 493
                                                                           (91.6)%
                                                                                             654.0%

                                                                                     198

               H1 2020         H2 2020              H1 2021   H1 2020           H2 2020               H1 2021

               Operating profit/(loss) (Rm)                             Net debt (Rm)

                                                                                     6 423
                                                                        3.1%
                1 787
                                                               6 231                              (5.5)%

                           (122.0)%                   915                                                  6 072
                                        332.2%

                                    (394)

                                                                                                                   NETCARE LIMITED
                                                              H1 2020           H2 2020               H1 2021
               H1 2020         H2 2020              H1 2021

                                                                                                                                     18
Summarised Group statement of profit or loss
                                                                                                          6 months ended
                                                                                                                                                            REVENUE
                                                                                31 Mar           31 Mar                            30 Sep
Rm                                                                                2021             2020                  %           2020              %    •   H1 2021 and H2 2020 impacted by
                                                                                                                                                                COVID-19
Revenue                                                                          10 081           10 713               (5.9)        8 130            24.0
                                                                                                                                                            •   H1 2020 largely free of COVID-19
EBITDA ¹                                                                          1 493             2 360            (36.7)            198          654.0

Operating profit/(loss) ¹                                                            915            1 787            (48.8)           (394)         332.2
                                                                                                                                                            EBITDA
Other net financial expenses                                                        (206)            (241)                            (281)                 •   R22m CareOn costs
Interest on lease liability                                                         (186)            (185)                            (186)                 •   R10m on development of data
                                                                                                                                                                platform and analytics capabilities
Earnings of associates and JVs                                                         19               26                               30
                                                                                                                                                            •   R64m on new business development
Profit/(loss) before taxation ¹                                                      542            1 387            (60.9)           (831)         165.2

Taxation                                                                            (167)            (404)                             161
                                                                                                                                                            OTHER NET FINANCIAL
Profit/(loss) after taxation¹                                                        375              983            (61.9)           (670)         156.0   EXPENSES
Exceptional items – net of taxation:                                                                                                                        •   Higher average debt levels at lower
                                                                                                                                                                average cost of debt
Profit on disposal of investment in associate                                                                                          474

Share-based payment expense on B-BBEE transaction                                                    (348)

                                                                                                                                                                                                      NETCARE LIMITED
                                                                                                                                                            TAXATION
Profit/(loss) for the period                                                         375              635                             (196)                 •   Effective tax rate 30.8%
                                                                                                                                                                (H1 2020: 29.1%)
1. Normalised to exclude impact of 2020 exceptional items, comprising once-off non-cash share-based payment expense on B-BBEE transaction and net
   profit on disposal of associate

                                                                                                                                                                                                                        19
Headline earnings per
share (HEPS)
                                            6 months ended

                            31 Mar   31 Mar                   30 Sep
Cents per share               2021     2020           %         2020       %

HEPS                          26.6         44.0    (39.5)      (47.6)   155.9

Adjusted HEPS                 27.3         71.7    (61.9)      (39.2)   169.6

                            Adjusted HEPS (cents)

              71.7
                                                            27.3

                                                                                NETCARE LIMITED
                                 (39.2)
                  H1 2020        H2 2020             H1 2021

                                                                                                  20
Summarised Group statement of financial position
                                        31 Mar   30 Sep
Rm                                        2021     2020
                                                                  1
Assets                                                    PPE , GOODWILL AND
                                                          INTANGIBLE ASSETS
PPE 1, goodwill and intangible assets   14 532   14 469
                                                          •   Capex of R473m (2020: R451m)
Right of use assets                      3 593    3 755
                                                              -   Expansion R201m
Other non-current assets                 1 740    1 670           (2020: R142m)

Current assets                           4 758    4 600       -   Replacement R272m
                                                                  (2020: R309m)
Cash and cash equivalents                2 413    1 450

Total assets                            27 036   25 944
                                                          WORKING CAPITAL
Equity and liabilities                                    •   ▼ R282m inventory holdings
Total shareholders’ equity              10 207    9 799

Borrowings                               8 485    7 873

Lease liabilities                        3 989    4 045   TOTAL SHAREHOLDERS’ EQUITY

                                                                                              NETCARE LIMITED
Other liabilities                        4 355    4 227   •   ▲ R408m from improved trading

Total equity and liabilities            27 036   25 944

1. Property, Plant and Equipment

                                                                                                                21
Debt position
                                                                                      31 Mar                      31 Mar                      30 Sep
Rm                                                                                      2021                        2020                        2020
Gross debt                                                                              8 485                        8 195                      7 873
                                                                                                                                                                    GCR CREDIT RATING
Cash                                                                                   (2 413)                      (1 964)                     (1 450)             •   Long term AA-
                                                                                                                                                                    •   Short term A1+
Net debt                                                                                6 072                        6 231                      6 423

Net debt to EBITDA ¹ (times)                                                               2.0                           1.3                        2.5

                                                                                                                                                                    •   Bank covenant waivers secured for
Cost of debt (%)                                                                           6.1                           7.9                        6.4                 31 March 2021
                                                                                                                                                                    •   44% of borrowings at fixed rates
Net interest expense:

Other net interest expense                                                                209                           240                        504
                                                                                                                                                                    AFRICA’S FIRST GREEN BOND
Interest on lease liability                                                               186                           185                        371
                                                                                                                                                                    •   R1.0bn raised from issue of ESG Bond
                                                                                          395                           425                        875                  in March 2021
                                                                                                                                                                    •   To be used to refinance maturing debt

                                                                                                                                                                                                                NETCARE LIMITED
                                                                                                                                                                    •   Neutral impact on net debt
Interest cover ¹ (times)                                                                   2.3                           4.2                        1.6

1.   Normalised to exclude 2020 impact of exceptional items, comprising once-off non-cash share-based payment expense on B-BBEE transaction and net profit on disposal of associate

                                                                                                                                                                                                                                  22
Debt facilities
                  Cash and debt facilities           Debt maturity profile (Rm)
                      31 March 2021 (Rm)

                                                            2 823

                                       1 655
                    2 413
                                                                     2 122

                                                                               1 585

                                                                                         1 222

                                    4 155
                                                    715

                       Uncommitted
                                            Cash
                       facilities

                                                                                                   NETCARE LIMITED
                       Committed
                                                   H2 2021 FY 2022   FY 2023   FY 2024   FY 2025
                       facilities

                                                                                                                     23
Selective CAPEX    1                    2                3

investment in     New Netcare
                  Alberton Hospital:
                                       Akeso
                                       Richards Bay:
                                                        Akeso
                                                        Gqeberha:
FY2021            427 beds for
                  completion
                                       36 beds for
                                       completion
                                                        72 beds for
                                                        completion
                  April 2022           September 2021   September 2022

                  R400m                R30m             R40m
                  H1 2021: R137m       H1 2021: R6m     H1 2021: R28m

                                        4                5

                                       CareOn:          Wi-Fi and
                                                        firewalls:

                                       R30m             R70m

                                                                         NETCARE LIMITED
                                       H1 2021: R18m    H1 2021: R15m

                                                                                           24
FY 2021
Focus Areas

              NETCARE LIMITED
                                25
Update on key strategic initiatives
                                                 Occupational health

                                         Akeso

    Customer
    centricity
                                                                                 Hospitals

                   +
                       Medicross

    Digitisation
                                                                                 Employee wellness

                   NetcarePlus                                             NRC

    Data

                                                                                                     NETCARE LIMITED
                           Netcare 911

                                                             Cancer Care

                                                                                                                       26
Netcare’s
digitisation and
data strategy

                   NETCARE LIMITED
                                     27
Update: digital
enablement and data
driven strategy across
Netcare’s ecosystem

01                 02                  03                 04                05
COVID-19 has       Digitisation and    Capital costs of   R150m             Continued focus
confirmed the      data programmes     R650m for entire   expenditure to    on cybersecurity
relevance of our   back on track and   programme spread   date with most    and POPIA
strategy           within budget       over 10 years      of remainder to   compliance
                   despite extensive                      be spent over

                                                                                               NETCARE LIMITED
                   COVID-19 delays                        next 2 years

                                                                                                                 28
Rollout of        01   Hospital digitisation: CareOn
Netcare                • 3 Western Cape hospitals completed in May 2021

Electronic
                       • Netcare Milpark and Netcare Rehabilitation in Gauteng
                         to be completed in September 2021

Medical Records
                       • Further 3 hospitals to begin in October 2021
                       • 9 hospitals undergoing infrastructure preparations

                  02   Akeso digitisation
                       • Pilot commenced in April 2021 and rollout to be completed
                         by September 2022

                  03   NRC digitisation

                                                                                     NETCARE LIMITED
                       • Rollout to be completed by March 2022

                                                                                                       29
Creating a new,
more affordable
way to access
private healthcare

                     NETCARE LIMITED
                                       30
Unique products
providing affordable
access to quality
private healthcare

01                                      02                                     03                                    04
Offering excellent                      Integrated                             Easily                                No hidden
value through our                       healthcare journey                     accessible                            costs
expanded network

                                                                                                                                                         NETCARE LIMITED
Using the expanded Netcare              Our products ensure an integrated      Available through multiple channels   Our products deliver quality care
ecosystem and network of trusted        healthcare journey for our patients,   with a strong focus on digital        at an affordable, predetermined
partners, our products provide access   including sourcing, funding and        enablement. Consumers can buy         price
to the highest quality of care          receiving the best care                products online in under 5 minutes

                                                                                                                                                                           31
GP vouchers

 Virtual GP vouchers                   GP vouchers                        GP + Medication vouchers

 The Virtual GP voucher gives you      The GP voucher gives you access    The GP + Medication voucher gives you

                                                                                                                    NETCARE LIMITED
 access to a private, virtual doctor   to a private doctor consultation   access to a private doctor consultation
 consultation                                                             and includes acute medication

                                                                                                                                      32
Prepaid
                                  procedures

                                                          NETCARE LIMITED
All-in affordable cost for select healthcare procedures

                                                                            33
Accident and
Trauma
Innovative insurance product
packaged with the provision of
healthcare
Providing unlimited medical
treatment for accidents and trauma

                                     NETCARE LIMITED
                                                       34
ACCIDENT AND TRAUMA COVER

Excellent value packaged
with quality care
               Unlimited hospital treatment in Netcare and
               our network of hospitals

               Emergency medical transport by Netcare 911

               Family Care Benefit with daily lump sum
               payments

               24/7 trauma counselling

               Road Accident Fund (RAF) claims assistance

                                                                                          NETCARE LIMITED
This is not a medical scheme and the cover is not the same as that of a medical scheme.
This insurance product is not a substitute for medical scheme membership.

                                                                                                            35
Transforming
our society

               NETCARE LIMITED
                                 36
01 YES                           (Youth Employment Scheme)

Addressing youth unemployment by equipping learners with skills to
enter labour market at Netcare and broader healthcare sector
•   1 007 youths enrolled in learning programmes

•   329 learners completed learnership and internship programmes

•   >95% of these learners have been permanently employed (78% at Netcare)

02 The Netcare YES Hub
Construction of innovation hub in Alexandra sponsored by Netcare
•   Includes cut, make and trim factory, culinary school and restaurant, 3D printing lab, and Yes
    for Youth enrolment programme

•

                                                                                                    NETCARE LIMITED
    3 387 youths from Alexandra have already registered for work opportunities at the Netcare Yes
    Hub

•   38 youths currently employed within the hub

                                                                                                                      37
Guidance

     NETCARE LIMITED
38
Pattern of potential
recovery
Return to a “new normal" will be influenced by:

 01                           02                           03
  3rd wave                    SA vaccine rollout           Economy

  • Probability               • Ability to scale           • Lockdown levels
  • Timing                    • Herd immunity              • Unemployment
  • Severity                  • Efficacy against current   • Medical scheme
  • Emergence of new            strains and new variants     membership
    variants

                                                                               NETCARE LIMITED
  • Geographic distribution

                                                                                                 39
Guidance
01                          02                   03                        04
Occupancies                 Trend expected to    Refined approach to       Vaccination of frontline
increased into              continue dependent   minimise disruption       workers will contribute to
May 2021                    on severity of 3rd   from potential 3rd wave   safer operating
                            wave                                           environment and
                                                                           improved patient
                                                                           sentiment

05                          06                   07                        08
COVID-19 costs to remain    Margins expected     Capital expenditure       Dividend payments
into FY 2022 but at lower   to improve off a     of R1.2bn                 expected to resume
levels                      low base                                       once operating
                                                                           environment has

                                                                                                        NETCARE LIMITED
                                                                           normalised

                                                                                                                          40
THANK
YOU

        41
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