NEWS CLUB SUPPORT - Golf NSW
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MARCH ISSUE 2020
CLUB SUPPORT
NEWS
ASSISTING GOLF CLUBS ACROSS NSW & THE ACT
YOUNG GOLF CLUB – BENEFICIARIES OF A
NSW GOLF FOUNDATION GRANT FOR THE
ESTABLISHMENT OF A PURPOSED NEW
PATH SYSTEM
IN THIS ISSUE • AN UPDATE FROM OUR CEO • VOLUNTEERS – THE LIFEBLOOD OF
• CLUB SUPPORT NEWS OUR INDUSTRY
• A WORD FROM OUR SPONSORS
WELCOME to the March 2020 edition
of Club Support News.
Dear Member Clubs and Districts,
Welcome to the first edition of Club Support News for 2020. It is for this reason that during the 2019 series of
Roadshows, Golf NSW introduced the services of our
It’s fair to say that as we kick off 2020, mother nature
insurance partner Golf Business Australia.
has not been kind to golf clubs throughout NSW and the
ACT, with many battling droughts, then bushfires, and Many clubs have already used the services of Daniel
now floods. Bateup and his team at Golf Business Australia, which
in many cases has achieved very favourable outcomes.
Having recently visited many of the affected areas, the
resilience of the golfing fraternity never ceases to amaze Having seen the full fury of mother nature in recent times,
me, along with the magnitude of assistance and support it is no surprise that insurance is the feature topic of this
clubs have provided to their communities. edition of Club Support News.
The NSW Golf Foundation continues to assist clubs, and
a special thanks to those clubs that have supported the
foundation through the Golf NSW Bushfire Relief Fund.
The frequency and unpredictability of these natural events
more than ever highlights the need for insurance cover that
will protect your club and ensure its ongoing viability.
Insurance can for some be a minefield, and when the annual
Stuart Fraser
renewal notice comes along it’s sometimes easier just to
Chief Executive Officer
pay premium, rather than review the policy.
GOLF NSW
CLUB BUSHFIRE RELIEF FUND
The Golf NSW Club Bushfire Relief Fund
has been established to help clubs
get back on their feet following the
devastating bushfires throughout NSW
and the ACT. Golf NSW aims to raise
enough funds to support those clubs in our
golfing family hit hardest during this time.
Unlike most other appeals, every cent
raised will go straight back to our
member clubs.
DONATE NOW!
Visit https://www.golfnsw.org.au/
bushfire-relief-fund/ for more information
and to make a donation.
2 GOLF NSW | CLUB SUPPORT NEWS | MARCH 2020
NATURAL DISASTER
COVER – IS YOUR GOLF
CLUB PROTECTED?
Recent climate related catastrophes around the county are putting an
onus on Australian golf clubs and facilities to review their insurance
policies - before it’s too late.
It is old news that Australia is a country with some What is important to know is, that even though most
extreme weather. Just recently, we were in the grip insurance policies cover you for damage caused by
of the worst drought in over 100 years, resulting in fire, including bushfire, generally the damage has to be
a series of wildfires across NSW, QLD, SA and VIC, cause by the actual flame. This means your club facility
which impacted homes and businesses, leaving and assets are most likely not covered under your
behind entire communities in dismay. current policy for heat-related damage, like scorching
and melting, or smoke, ash and soot damage. This
In NSW, where people were unable to tame the fires
includes if your home is damaged by a nearby fire or
for several months, there’s now reports of golf clubs
bushfire.
that have suffered partial losses on their property, but
the bigger impact being the loss of revenue from the So, if not done already, recent weather events should
disruption of normal trade. urge all golf clubs and facilities across Australia to
review their insurance policy to ensure they’re properly
According to Insurance Council of Australia, to date
covered, especially as we’re only at the beginning of
there has been more than 23,000 insurance claims
this year’s storm season…
made in relation to the fires, with a total loss of
estimated value of $1.9 billion.
GOLF NSW | CLUB SUPPORT NEWS | MARCH 2020 3
FLOOD PROTECTION? BUSINESS INTERRUPTION
Not entirely surprising, after drought comes rain. And a heavy Often the income impact from closing your course due to
deluge of it too. A weather system that brought torrential damages from catastrophic weather events such as flooding
rains which saturated large parts of New South Wales and or bushfires, is more detrimental than actual repairs. The loss
Queensland shortly after the fires saw several golf courses, of income from lack of business is greater than the cost of the
especially the low lying ones, disappear below the water. reparations to the club.
In NSW, Twin Creeks Golf and Country Club in Luddenham This is why business interruption insurance is critical. When
was left in a devastating state after a recent storm raged an unexpected circumstance causes your course, pro shop or
through the area. The Golf Course had to close down business driving range to close suddenly, your income and livelihood
after experiencing extensive damage from the downpour of are protected, whether or not you’re able to stay open for
rain. business during the restorations.
The Club CEO said the club had expected some impacts with Golf Business Australia (GBA), the fastest growing golf industry
the severe weather, being located in a cyclone prone region, insurance and finance provider in the country, has a great
but did not anticipate the level of damage they sustained. understanding of the struggle when dealing with a giant
monkey wrench like a storm devastating your course.
And it is usually small regional clubs that are the most
vulnerable to such detrimental events. Clubs which are With experience from previous damaging weather events,
already facing financial pressures from small and declining including ex-tropical Cyclone Owen in 2018, which left many
local populations are dealing with vastly different challenges communities in devastation in large parts of Queensland,
to what many of the inner-city clubs may face. GBA has the knowledge and ability to ensure your golf club or
facility receive the best cover, tailored to your club’s location
Such clubs are now experiencing business interruption
and circumstance.
and substantial financial hardship as a result of the rough
climate. This manner of unusual weather is changing the way Last year, GBA teamed up with Martin Minett, Business
insurance carriers evaluate property risks for golf and country Interruption specialists, & other golf industry risk pioneers
clubs in Australia, and the availability and terms of coverage such as Epar & Country Club Intl, to deliver an end-to-end risk
they’re offering. solution for its partnering golf clubs.
For clubs and facilities affected by a natural disaster like
bushfire, floods or other severe weather events, holding a
relevant policy of insurance usually means the difference
between survival and having to close for good.
GET YOUR COVER TODAY
Our premium range of golf insurance products aim to offer
total golfing peace of mind – whether you are looking for golf
insurance for your golf equipment, insurance cover for your
Every golf business has a unique risk profile – buggy or that all important on course third party liability
let Golf Business Australia customise protection, GBA has got you covered.
a plan that works to protect your assets,
& revenue, from the severe weather Feel free to call The Golf Insurance Guy Daniel Bateup
events unique to your area. anytime on 1300 852 025 or fill out the form on our website –
www.golfbusinessaustralia.com.au and we’ll be in touch to
start your insurance review journey soon
4 GOLF NSW | CLUB SUPPORT NEWS | MARCH 2020
VOLUNTEERS –
The lifeblood of our industry
Volunteers aren’t paid, because they are priceless
Many golf clubs throughout NSW are run solely by A Sports Business Partners study found that
volunteers. Without these people the clubs simply “Clubs need help in understanding how to utilize
wouldn’t exist. Some of the volunteers that help our volunteers in new and varied ways. Now more
clubs don’t even play golf themselves, the club is than ever, volunteers also need to be trained and
simply the heart of the community so everyone just recognised for their large time commitment. It is
chips in. recommended that Golf NSW develop a volunteer
strategy for the sport that focuses on the key areas of
Golf NSW is indebted to the thousands of volunteers
recruitment, training and recognition. This must be
across the state. The commitment and dedication
relevant for all types of volunteers and be effectively
they have to their clubs and sport in general, is second
communicated and delivered to Clubs and Districts”.
to none.
The review was carried out to identify areas of improvement for the current structure and management of the
Golf NSW volunteers and furthermore, to help our member clubs “Recruit & Retain” volunteers of their own.
OATLANDS GOLF CLUB
Oatlands Golf Club celebrate their
volunteers internally, and as a result,
have a very successful program.
“We get 12-15 volunteers every Monday
for course and clubhouse assistance
and 20-30 for our two annual greens
& fairway renovations”, says General
Manager, Sam Howe.
GOLF NSW | CLUB SUPPORT NEWS | MARCH 2020 5
RECRUIT,
RETAIN AND
REWARD
TIPS TO RECRUIT
• Invite locals to a come and try day
• Ask current volunteers to invite a family member
or friend
• Offer work experience to local schools or TAFE TEMORA GOLF CLUB
• Spark and interest
“It’s harder to get them to take a photo, than
• Use incentives
to lend a helping hand.” Club President Barry
• Have position descriptions
Flakelar said of his volunteers. This picture is only
about one third of the team.
HOW TO RETAIN
Temora golf club has been built by the people who
• Make it worth their while!
love the club, are passionate about their golf and
• Keep it interesting or offer routine
willing to volunteer, where and when they can.
• Be flexible
• Match volunteer to task Over a three-year period, the club converted
• Provide suitable training their course from sand to grass greens, bridges
• Introduce a Volunteer Policy have been built, dams enlarged, water courses
improved, and cart sheds built – all with the
REWARD incredible support and assistance of volunteers.
• Recognition is key
• Say THANK YOU
• Awards
• Use notice boards or social media
• Host a thank you lunch
• Advise Golf NSW as part of the GNSW recognition
program
RECOGNISE
Do you have a group of volunteers that you would like
to be recognised? Email info@golfnsw.org.au with a
brief outline, names and photo(s) and we’ll publish it
on our website and media channels.
STAY SAFE BRIGHTON LAKES RECREATION & GOLF CLUB
Ensure your club and volunteers have access to the Members turned up in droves at Brighton Lakes
latest information on safety and policies. Recreation & Golf Club last month, to lend a
• WHS & Safe Work Australia hand & help clean up the mess left by the recent
• Sunsmart Policy flooding. Another display of great club spirit with
• First Aid Training an enthusiastic response to the call to arms.
• Working with Children Checks
If you would like more information about creating, developing or improving your own volunteer program,
contact Golf NSW for further information on 02 9505 9105 or email info@golfnsw.org.au.
6 GOLF NSW | CLUB SUPPORT NEWS | MARCH 2020
A WORD FROM OUR SPONSORS
LEGAL SERVICES CONSTRUCTION & PROPERTY
DEVELOPMENT
Founded in 1914, Paynter Dixon is acknowledged
as one of the country’s leading integrated property
Thomson Geer are leading corporate lawyers who
have serviced golf and the general club industry for solutions providers.
over 25 years. Australian owned and operated in offices in Sydney,
Their extensive knowledge and experience in Brisbane and Melbourne. Paynter Dixon has earned
registered clubs is unequalled in all areas of legal a reputation for delivering innovative and cost
services. effective solutions in a variety of markets, including
CONTACT the hospitality, aged care, educational, industrial,
Brett Boon – Partner commercial and other industries.
E: bboon@tglaw.com.au
CONTACT
M: 0414 808 265
Lindsay Verdon – Head of Hospitality and
Web: www.tglaw.com.au
Entertainment Venues
E: lindsay.verdon@paynterdixon.com.au
M: 0407428 526
Web: www.paynterdixon.com.au
ACCOUNTING SERVICES
Worrells Solvency and Forensic Accountants is a
specialist accounting firm dealing with clients looking
to turnaround, restructure, wind up their businesses
or remove themselves from financial distress.
Our partners meet with directors, financial and legal
advisors, business owners and individuals every day in
complimentary consultations, to give unbiased advice
and solutions to corporate and personal insolvency
matters. With 26 Partners, over 140 staff and 25 offices
nationally, the firm is one of Australia’s largest private
insolvency firms with the experience to be able to offer
insights and solutions to individuals and businesses
across various industries and regions.
CONTACT
Graeme Beattie – Partner
E: Graeme.beattie@worrells.net.au
P: 02 8844 1200
Web: www.worrells.net.au
GOLF NSW | CLUB SUPPORT NEWS | MARCH 2020 7
A WORD FROM OUR SPONSORS
SENIORS LIVING AND INVESTMENT IT SERVICES
Lincoln Place specialises in the design, construction and Growing a business while keeping up with the constant
financing of active seniors living communities. Located evolution of new technology can be overwhelming. It doesn’t
within and adjacent to golf and country clubs, the have to be. Here at the Telstra Business Technology Centre
new communities strengthen the host club, providing we are passionate about simple. By combining our team with
additional avenues for profit generation and increased G-Force (our IT company and Telstra partner) we are now
member participation. able to be your one stop for business technology. We can
provide all your telco needs along with business IT services,
Lead by industry professionals, Lincoln Place is creating
security – for both your premise and network – and also any
communities and improving the environment in which it
electrical work to bring it all together. To us simple means
operates.
whole of business solutions, tailored to you, and backed by
CONTACT the best technology. Our continued partnership with Golf
Steve Bowmaker – NSW and the clubs has given us the experience to know
Business Development Manager exactly what you can benefit from as a club. Welcome to the
E: stevebowmaker@lincolnplace.com.au world of simplified technology, it’s the way to go.
M: 0405 800 081
Web: www.lincolnplace.com.au CONTACT
Telstra Business Technology Centre Sydney North
1300 30 30 50
Lisa Dawson
customers@telstrabusiness.sydney
www.tbcnorthryde.com.au
www.gforce.com.au
8 GOLF NSW | CLUB SUPPORT NEWS | MARCH 2020
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