News spring 2021 - St Leonard's Hospice
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
news spring 2021 Page 5 Page 20 Page 10
It has been a year since we entered taking the tough decision to stop our and infection prevention. I have been None of this could have been possible
the first lockdown and I am reflecting volunteers helping and implement so proud of our retail and income without you, our supporters, and I
on what can only be described as restricted visiting for patients for the generation teams who have juggled want to thank you for the generosity
an extraordinary year, where the first time in our history. being furloughed for periods of time and support you have shown us in this
world changed in the face of a global with coming up with innovative ways toughest of years. I am truly grateful and
pandemic. It has undoubtedly been Little did we know then that, one year to raise funds. We have launched many humbled as I appreciate it hasn’t been
a year of challenge and uncertainty, on, we would have endured three new initiatives such as our eBay shop an easy year for any of us.
the likes of which we have never seen lockdowns and still be living with social and regular giving mail campaigns as a
before, and one where our care has distancing restrictions! way of generating much needed income Now, with the start of the lockdown
never been more needed. during this time. restrictions easing and the vaccination
Our clinical teams have been on the roll out progressing at a pace, we are
This time last year we were full of frontline of the COVID-19 response Never have I been prouder of the team looking towards the future. Yes, there
exciting plans to celebrate our 35th throughout the pandemic and I have of staff who work at the Hospice. They is uncertainty around the long-term
anniversary. Then, overnight, we were been overwhelmed at what they have have faced whatever has been thrown at impact of COVID-19 on us all, but we
faced with the immediate closure of all sustained during this past year. We them with compassion, understanding are committed to making St Leonard’s
our shops and either the cancellation have provided care to more patients and commitment. I’m also proud of how Hospice fit for the future so that as many
or postponement of our planned and families than we have ever done we have adapted and innovated as a people as possible can benefit from our
fundraising events. We before, through both our in-patient and Hospice. We have developed new clinical care.
had to reduce the Hospice@Home services. Our team of services including our Single Point of
numbers of people bereavement support volunteers have Coordination Service with York Teaching During this most challenging of years we
coming into the continued to provide support and advice Hospital NHS Foundation Trust, our have continued to respond to the needs
Hospice in order to hundreds of people who have been Homeless Palliative Care Service, with of patients and their families and now, as
to protect bereaved during this year. national charity Changing Lives, and our I look to the future, I am certain that with
the most Bereavement Support Line. More people, your unwavering support and continued
vulnerable In addition to our clinical teams on the even the most vulnerable in society, can generosity St Leonards Hospice will be
patients and frontline, our support services, such as now access our care and support. here for the next 35 years.
this meant our human resources, IT and finance
teams, have got to grips with new ways Contents
of working with many of them working A timeline of memories.............................. 4 Sharing the love........................................ 15
from home and remotely for the first One Hospice - stories................................. 6 Riser Recliner Chairs................................16
time ever. Our housekeeping team, One Year On - a time to remember............ 8 Plant the seed...plan to give..................... 17
supported by facilities colleagues, The anniversary of lockdown.................... 10 Hooray for eBay!......................................18
have done an amazing job being on Collaborative care.....................................12 Hello to York Mix...................................... 19
the frontline of managing cleanliness Project ECHO............................................ 13 Our super supporters............................... 20
Memories of mum.................................... 14 Events excitement.................................... 22
2 3
A timeline of August
We managed to enjoy some summer
fun. Patients and staff at the Hospice
November
Our Bereavement Support Team
attended York Minster’s ‘Day to
memories were treated to a special ice cream
delivery from Grahams Ices Ltd.
Remember’ to support those whose
loved ones have died during the year.
December
Here we take a look at some key May Our first ever virtual Light Up a Life
Hospice moments over the past year. We joined forces with North Yorkshire service, filmed in Selby Abbey, streamed
Police in the weekly Clap for Carers. to thousands.
March
As we headed into the first lockdown, June January
our first COVID-19 fundraising We begin the phased reopening of our A New Year bought with it a new
campaign, #Unite+Protect, launched. charity shops with our Acomb and lockdown but also some hope with the
This was one of several campaigns Ousegate shops being the first to open roll out of the COVID-19 vaccination. Our
which focused on activities people could to local shoppers. Hospice clinical teams and vulnerable
do to support us at home and also September frontline staff started to receive their first
foster a sense of community. Overall, we We were thrilled to be awarded with a vaccination, along with our IPU patients.
raised over £100,000, generating vital ‘Lockdown Heroes’ Blue Plaque from
funds at a time when we really needed York Civic Trust. This was in recognition
them. of the hard work and dedication of our
staff during the pandemic.
April
July
Both our IPU and Hospice@Home
Our Rainbow of Ribbons go up at the October
teams see themselves on the frontline, Our virtual It’s Not the Midnight Walk
delivering a coordinated response to Hospice, Selby Abbey and Easingwold
Market Place. This year’s campaign has took place over the first weekend of
the pandemic. They had to get used to October. Socially distanced groups
caring in PPE, showing that there is still been the most successful and poignant
so far with many people dedicating of superheroes hit the streets of York
the same loving care behind the masks. and beyond on what was the wettest
ribbons in memory of loved ones who
have died during the pandemic. weekend of the year!
February
The Hospice plays a starring role on
BBC Look North showing the impact the
pandemic has had on Hospices across
the Yorkshire region and how our care
has never been more needed.
4 5
Helen Galloway, Matron After working in IPU, Charlotte moved And equally, with colleagues you Dominic Spurr, Retail Facilities
“The pandemic has been a strange to the Hospice@Home team then in want to hug somebody at the end of a Coordinator
and challenging year for us all. From November, Charlotte got the role of shift. That has been particularly hard, Dom’s usual job is to look after the
my perspective, my role has changed Complex Care Coordinator, working the whole year has been hard, it has maintenance and upkeep of our shops.
numerous times over the year. I between the Hospice and the charity, been a challenge to find new ways Dom was involved in getting the
took on the management of the PPE Changing Lives. In her role, Charlotte is to support each other and provide shops compliant with COVID-19 social
sourcing and stocking which has now working with homeless people in comfort to patients and their families.” distancing regulations, such as putting up
been a real revelation because, being York to try to reduce inequalities in end of screens. In the first lockdown, Dom was
a nurse, I have never had to deal with life care. Susan Farr, Acomb Shop Manager redeployed to work in facilities within the
that side of things before. Meeting Susan was the manager of the Sherburn Hospice before going on to support the
external people to say thank you to Jade Marshall, Deputy Sister, shop before it was closed due to the housekeeping team in the third lockdown.
them for the donations, all this was Hospice@Home pandemic. Susan has been redeployed
new, it was wonderful but challenging.” “We’ve seen a massive increase in the “It was nice to work in the Hospice for
into various roles in the Hospice.
demand for our services in the last a change and get to know the people
Charlotte Hoban, Complex Care “When the third lockdown came, I and the structure of the Hospice. I
year. People, now more than ever, are
Coordinator was asked if I wanted to help out with knew it was going to be hard work - I
choosing to die at home. So we have
Charlotte was working as a staff nurse in housekeeping in the Hospice. I didn’t used muscles I haven’t used before!
been supporting an increased number
the In-Patient Unit when the pandemic know how I would feel going in to I slept well because you work hard. I
of patients to be able to do that. It
started in March 2020. work on the In-Patient Unit, the people knew we did good work here but when
has presented many challenges along
who work there have been so nice to you are actually part of that and seeing
“We weren’t expecting anything like the way. It is a very different dynamic
us. It has been a very steep learning the work that is involved on a daily
that – it’s been unprecedented. It was when you are invited into someone’s
curve but I have found it absolutely basis it is enlightening. I walked into a
really hard to change the way that home. You are very aware that you
amazing. Working on the IPU when lady’s room and the first thing she did
we nursed in terms of relatives not are in their environment and it feels
patients can’t have visitors in, and was pass me a bowl of sick, I cleared
being able to come in and not able to quite different to being in a hospital
going in and cleaning and having a that away and as the week progressed
have that personal contact, even not or in-patient area. We were presented
chat to them, I feel it has made me we had a good laugh together and they
being able to express through your with the challenges of wearing masks
look at things totally differently now. I got her pain under control and she was
face. I think it makes it really hard for and goggles which meant the patients
have always been driven and enjoyed then well enough to go home which
the patients to feel comfortable with couldn’t see the smile behind the
my job at St Leonard’s but now I have was lovely to see. At times, working in
you. We are so used to using our mask. Ordinarily, we would be able to
seen first-hand what happens on the IPU was emotional; you see the whole
facial expressions to help break that put a hand on a relatives shoulder to
unit, I feel like when I go back to my spectrum of end of life care.”
barrier. But I think we did as well as we provide some comfort but suddenly we
normal job I am going to be so much
could do with it and trying to give that were social distancing and could no
more driven to make money for
Hospice care in a different way. It was longer do that.
these patients.”
a massive learning curve for all of us.”
6 7
To mark the first anniversary of Jill Roberts showed how the last 12
lockdown (23 March) we launched our months have been a positive time
One Year On campaign to give people for her family with the birth of two
the chance to reflect on what happened grandchildren, Stanley and Jesse.
in the past year.
Our volunteer, Elaine, shared her story
with us:
“When the lockdown was
announced, my volunteer role was
suspended. I was in the shielding Emily Sissons was determined to get
category so this last year has meant married, despite the challenges of the
adjustments; I really missed my pandemic and she wed her husband,
freedom. I soon realised I had to be Dan in August 2020. The family shared
positive and make the best of this a wonderful day, including a fish and
time. I did a lot of baking, gardening, chip reception in the back garden. Sadly,
painting and many jigsaws.” Emily’s dad, Les, found out his cancer
diagnosis was terminal just a few days
before the wedding and he was cared for
by the Hospice. She said:
“The care my dad had in the last
Our Matron, Helen, really enjoyed looking weeks was outstanding. It meant a
through some of your memories. lot that we could go visit him every
day and take him out in the gardens
Here are a few of the in his wheelchair. We are so thankful
to the Hospice, especially the
memories our community nurse who was with us in the final
shared with us. moments.”
Sierra Harvey sent us this fabulous
picture of her and her family on the
doorstep of their home in
Woodthorpe, York.
8 9
We marked the first anniversary of pictures and a letter to the Hospice’s including the city walls, Mansion
the national lockdown with a series of future CEO and will be opened again House, the roof of York Hospital, West
events at the Hospice. It was a day to on 23 March 2055; our 70th Offices, University of York, York St John
spend time reflecting on how emotional anniversary year. University, St Edward The Confessor
and challenging the year has been for Church, St Peter’s School, the ‘Tent
everyone. of Hope’ at the regional COVID-19
vaccination centre and Selby Abbey.
A special time capsule of lockdown
memories was buried in the Hospice’s While it was a very poignant day it was
grounds by our Chief Executive, Emma also a day to feel proud and hopeful for
Johnson, and Chair of Trustees, David the future.
Dickson. It contained poems, PPE,
We also led a light up event with some
of our key partners across the city. The
Hospice’s grounds were lit up in blue
and yellow along with key landmarks
10 11
Collaborative Extension for Community
Healthcare Outcomes
care
Scarborough, Ryedale and Vale of York
Project ECHO proves a
A brand new service born out of Jenny Brandom, Director of Clinical
success in the pandemic
the pandemic is our Single Point of Services at St Leonard’s said:
Coordination Service. Recognising the “I am immensely proud of what this A year since we launched online COVID-19 testing to unconscious bias
increased demand for end of life care joint team has done in responding learning platform, Project ECHO, it has and advanced care planning. Over 200
services in the community, as a result of to and coordinating end of life care proven to be invaluable to many care individuals signed up to the learning.
the COVID-19 crisis, our Hospice@Home for patients. Bringing two highly home providers in the area.
team joined forces with York Teaching skilled teams together from different Chris Charters, Project Echo Manager at
Hospital’s Community Specialist organisations means that we can Using video conferencing technology, St Leonard’s Hospice said:
Palliative Care team to develop a provide a service to patients and ECHO creates a community of practice
“We wanted to give care home staff
service that can rapidly respond to families in their home environment.” where specialists and non-specialists
on the frontline the opportunity to
patient and family needs and provide an can learn from one another, through
learn from each other. We have
exceptionally high level of care. Steve Reed, Head of Community sharing best practice and accessing
had such positive feedback with
Services at York Teaching Hospital NHS case-based learning.
many people saying they prefer
Based at the Hospice, the service Foundation Trust, said:
Working closely with colleagues at this form of online learning, as
operates from 8am to midnight and “This is a great example of teams
St Catherine’s Hospice in Scarborough, they find classroom environments
consists of clinical nurse specialists, putting aside organisational
St Leonard’s has used this approach to overwhelming.”
senior and deputy sisters, registered boundaries to meet the needs
nurses, health care assistants and an of patients during a difficult and deliver tailored programmes of palliative
A member of staff in a North Yorkshire
administration and clinical triage team. challenging time. They continue to and end of life training to care home
care home added:
In its first month of operation, at the collaborate with wider health and staff across Scarborough, Ryedale and
height of the pandemic, the combined care teams across the community the Vale of York. “We are a small independent care
service supported more than 115 to deliver great palliative care to home. Sometimes it feels like it’s
patients in their own homes. local people.” During the pandemic the ECHO team just us. Hearing from other care
has supported both the Vale of York and home staff during these challenging
North Yorkshire CCGs in providing vital times has been really helpful.”
“...a great example of teams putting support to care providers. The project
aside organisational boundaries to delivered 60 individual sessions on
topics ranging from the use of PPE and
meet the needs of patients...”
12 13
Memories of mum Sharing This Valentine’s Day we asked our social
the
media followers what they most love
about St Leonard’s and we were so
overwhelmed by the amazing comments
Recognising that Mother’s Day can be
we decided to create our very own love
love
a difficult time for many, we created
heart with them! We couldn’t provide
a limited edition rose gold leaf for our
the care we do without your support so
Memory Tree for people to dedicate to
THANK YOU!
their mums or someone special.
Casey, dedicated a rose gold Memory
Tree leaf to her mum, Glenda, who was
looked after both in the Hospice and by
the Hospice@Home team at the end of
her life. She felt dedicating a leaf was a
fitting tribute both to her mum and also
a thank you to all the Hospice staff who
homes during this time are selfless.
cared for her.
I got to see what a difference
She said: “This means the world St Leonard’s makes. You become
to us. Mum loved trees so this is a friends - thank you.”
perfect tribute. It is somewhere we
Since the photo was taken, we are
can come and have a moment to
pleased to share that Casey has given
remember her. Mum would have
birth to a baby girl, her fifth child and
been pleased. We’ve met some
her first daughter.
amazing, lovely people over the
last few months. It really made For further information on our
a difference to mum. We could Memory Tree contact:
see what a difference it made to amanda.taylor@stleonardshospice.nhs.uk
her when the Hospice stepped in or visit our website.
with her care - she was positive. It
made me feel less pressured and
reassured that she was OK.”
Casey’s partner, Marc, added: “This
is very heartfelt for me. Those staff
who are prepared to go into people’s
14 15
Riser Recliner Chairs appeal
reaches the target
Plant the seed…
You may remember that in the December The support of Charitable Trusts and
plan to give
2020 St Leonard’s Hospice Review Foundations such as the Sylvia and
we reported on the campaign to buy Colin Shepherd Charitable Trust forms
twenty new Riser Recliner Chairs for an important and integral part of our
the In-Patient Unit. annual income generation. We greatly This month will see the launch of our participating solicitors, who will be
appreciate the generous support given, second legacy awareness campaign. sharing with us their stories and reasons
Thanks to a generous grant from the not just to St Leonard’s Hospice, but Gifts in Wills play a fundamental part for taking part and supporting their local
Sylvia and Colin Shepherd Charitable to all of the local, regional and national in the funding of patient care here Hospice.
Trust we have now reached our target. charities operating in many different at St Leonard’s and really do make a
A big round of applause to all of difference – one in every four patients’ To receive a legacy pack or if you would
spheres tackling a whole host of
the funders that have supported the care is funded by a legacy donation. like further information on gifts in Wills,
social issues.
purchase of the chairs! please contact Kathryn or Amanda at
During the campaign we will be offering legacies@stleonardshospice.nhs.uk or
Our staff and patients are you the opportunity to receive a free call on 01904 777 777.
so grateful as the new legacy pack with more information on
Riser Recliner Chairs make how to leave a gift in your Will. The pack Any donation, however big or small, that
a very big difference to the will include your own sunflowers seeds is included in a Will makes a significant
comfort and wellbeing of enabling you to ‘plant the seed’ in your difference to us here at St Leonard’s; it
our patients. In addition, own gardens and enjoy watching them ensures we can continue to keep serving
they are easy for our grow. the local community in years to come.
wonderful staff to clean
and maintain. An important part of our legacy
awareness campaign is our Make a Will
We are also pleased to Month in October. During this month
be able to report that the we see local solicitors come together
majority of the old chairs to support us by donating their time to
have been re-homed. offer will writing services in exchange
for a donation to St Leonard’s. April
will see us featuring some of our
to make
a difference
16 17
Hooray for eBay! Hello to York Mix
Our shop on eBay has proved very Bully Boy is the cover of the Shed Seven It’s great to have our friends, Ben and Tenner’ campaign and we want to thank
popular since its launch during the single of the same name, released in Laura back on air at their new station them for their continued support.
second lockdown last November. 1996, and features local man, David York Mix. They have been fantastic If you haven’t already done so, give
People are certainly loving being able to Heron. David made the cut-out for supporters over the years, getting them a listen!
purchase our preloved finds online! a York City match when COVID-19 involved in many events and
restrictions prevented fans from being fundraising initiatives. They are also hosting the Accumulator
We have had some very interesting lots in the stands. The band signed it and Challenge, the Midnight Walk and the
including a unique ‘Bully Boy’ cut out, decided to put it up for auction on our Already this year they have raised £730 St Leonard’s Ball this year.
signed by legendary local band, Shed eBay shop after David, plus Shed Seven for the Hospice with their ‘Tunes for a
Seven, which raised £254.81. band members, Rick Witter and Alan
Leach, all had family members cared for
by the Hospice.
Last month our eBay shop also played
host to our popular Vintage Fair.
Lockdown restrictions prevented it
taking place in its usual venue, our
Ousegate shop in Selby
There were 124 lots of vintage and retro
bargains with people logging in just
after midnight on the day of the event
to secure their favourite items. The
online event proved a great success with
thousands of pounds raised!
yorkmix.com/radio
18 19Our super supporters
We continue to be amazed by
everyone’s fundraising efforts and kind
gifts and donations. Here are a few of
our heroes from the past few months.
Ben and his friends ran and cycled an
incredible total of 23 miles, between
Strensall and Castle Howard, to raise
just over £2,500, in memory of Ben’s
mum Gina.
Fenwick York donated a tasty hamper York Golf Club has spent the last year
with £1,100 worth of goodies. raising money for us through various
initiatives including a sunflower growing
competition and calendar. Overall it has
raised over £14,000!
Our IPU and Hospice@Home team
thoroughly enjoyed these tasty treats
gifted by Cake Girl. They certainly made
their Sunday!
Neil Hart and the team at York Angling
promotions raised a whopping £5,069.44
through several events including a
lockdown draw and fishing matches.
We received a lovely unexpected gift
from the wife of a patient who wished
to express her thanks for caring for her
husband. She sent us a diffuser for other
patients to enjoy.
20 21Events excitement
u s b e y o u r
Le t n
a s o n t o r u
r e
With the lockdown restrictions starting to ease we are excited that our fundraising
events are starting again (with all relevant restrictions in place).
Here are a few dates for your diary.
23 May - Plant Sale - at the Hospice
York 10k, Sunday 1 August
26 June - Midnight Walk - starting at York College
Yorkshire 10 mile, Sunday 17 October
18 September - Challenge Walk - Bronté Country
Yorkshire Marathon, Sunday 17 October
6 November - The St Leonard’s Ball - Plant
York Racecourse Sund ale S
11am ay 23 M
-2pm
St Le
on ay
185 Ta ard’s Ho
dcas sp
ter Ro ice
ad Y
O24
1GL
ay
ard’s W
St Leon alk 1
ge W
Chaallye1n
8 Se p te m b er 202
Saturd
untry.
Brontë Co
lk set in
k
e.org.u
mile wa
y is a 20
rd’s Wa
ospic
onardsh
St Leona
w at stle
Book no
For further information on these events contact Sarah or Katie in the fundraising
team via email: sarah.atkinson@stleonardshospice.nhs.uk or
katie.ayrton@stleonardshospice.nhs.uk or call 01904 777 777. Book your place now!
stleonardshospice.org.uk 01904 777 777
22 23Saturday 6 November
York Racecourse
Join us for a night of glamour, entertainment and fundraising.
For more information, or to book your tickets
stleonardshospice.org.uk
or call the Fundraising Team on 01904 777 777
For Office use only
01904 708553 @SLHYork
www.facebook.com/
stleonardshospice.org.uk stleonardshospiceyork
185 Tadcaster Road, stleonardshospice
York YO24 1GL
St. Leonard’s Hospice, York is a registered charity, no. 509294 and a company limited by guarantee,
registered in England and Wales, no. 01451533You can also read
