North West sustaiNability RepoRt FY2018 - CDC
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North West Sustainability Report FY2018
North West CDC Sustainability Report FY2018 01
Contents
02 Mayor’s Message 36 Sustainable Development Goal 11 –
04 About North West Community Sustainable Cities and Communities
Development Council (CDC) 37 SG Secure @ North West
06 Organisation Structure 38 Bright Spots @ North West
08 North West Sustainability Plan 2030 39 Adopting a Collective Approach to
Steering Committee Shaping a Liveable Environment
10 The Sustainable Development
40 Sustainable Development Goal 12 –
Goals (SDGs)
Responsible Consumption and
11 North West Sustainability Plan 2030
Production
12 Our Stakeholders
41 Recycle @ North West
16 Sustainable Development Goal 1 – 42 Reduce @ North West
No Poverty 43 Reuse @ North West
17 Helping Our Needy Students 43 Advocating Ground-up 3R Initiatives
19 Supporting Our Needy Families
44 Sustainable Development Goal 13 –
20 Caring for Our Silver Community Climate Action
20 Staying on Track to Our Goal 45 Reduce @ North West
22 Sustainable Development Goal 3 – 46 Green Homes @ North West
Good Health and Well-Being 47 Advancing Green Living Habits and
23 Healthy Living @ North West Lifestyle in the Community
26 Taking a Holistic Approach to Community 48 Sustainable Development Goal 17 –
Health Partnerships for the Goals
49 Corporate Partners
28 Sustainable Development Goal 4 –
Quality Education 50 School and Community Partners
29 SkillsFuture Advice @ North West 50 Volunteers
30 Green and Community Education 50 An Ongoing Priority to Strengthen
Programmes Partnerships
31 Building on Strong Momentum for
52 North West CDC Programmes –
Lifelong Learning
Mapping to SDGs
32 Sustainable Development Goal 8 – 54 Targets for SDGs
Decent Work and Economic Growth 57 Key Highlights for 2018
33 SME Centre @ North West 58 About this Report
34 SME Capability Workshop @ North West 59 GRI Disclosures Summary
35 Creating Good Employment Opportunities
02 Mayor’s Message
Mayor’s
Transforming from Green Living @
North West
Essentially, the North West Sustainability Plan
Message 2030 has a scope which extends beyond
that of the Green Living @ North West
programmes to encompass caring, Healthy
Living @ North West and lifelong learning
programmes. However, all the familiar
and well-loved Green Living @ North West
programmes continue to be covered under
the North West Sustainability Plan 2030. The
level of stakeholder engagement for these
programmes also will be sustained.
Dear stakeholders At the same time, many of our caring,
Healthy Living @ North West and lifelong
Time flies – our 10-year Eco Plan has learning programmes included in the North
served us well over the past years. Today, West Sustainability Plan 2030 have also been
many of our Green Living @ North West running for many years. For example, under
programmes continue to strengthen the Healthy Living @ North West, our North West
green living culture in the North West District. Brisk Walking Club is in its 16th year while
Furthermore, we are heartened to see an our North West Health Qigong Club has
increasing number of stakeholders actively just celebrated its 10 th year anniversary.
pitching in to keep our Green Living @ North Similarly, Club-100 @ North West also
West programmes sustainable. celebrated its 10 th year anniversary in 2018.
Introducing North West Sustainability
Plan 2030
The world we live in today is complex and
dynamic. Therefore, when we were looking
to renew our commitment for sustainability,
we sought to adopt a more holistic approach
for our North West Sustainability Plan
2030 by referencing the 2015 Sustainable
Singapore Blueprint and the 17 Sustainable
Development Goals (SDGs) of the 2030
United Nations Agenda for Sustainable
Development.
Through aligning our mission and strategic
directions with the various goals as well as
mapping our existing programmes to them,
we eventually narrowed our focus to eight
goals. The details of the eight adopted goals
as well as how their interpretations are
relevant to North West CDC are outlined on
pages 10 and 11 of this Sustainability Report.
“With our North West Sustainability Plan
2030, we would not only be able to see
the synergy between programmes and
sustainability goals, but also effectively
track our progress for the set targets.”
North West CDC Sustainability Report FY2018 03
< North West District was conferred the Clean and Green
Singapore Best Community Achievement Award at the
Clean and Green Singapore Carnival 2018.
Although North West Sustainability Plan Building Upon Our Strong Start for
2030 was newly launched on 10 November North West Sustainability Plan 2030
2018, it was not entirely new to North West Notably, many of our programmes have
CDC. These are goals that we have been been successful and sustainable for years.
working towards over the years but we have With their inclusion in our North West
a more targeted framework now to achieve Sustainability Plan 2030, we would not only
sustainable development. be able to see the synergy between these
programmes and our sustainability goals,
Ensuring Purposeful Advance in but also effectively track our progress for
Our Sustainability Journey the set targets.
The North West Sustainability Plan 2030
has provided a renewed focus to our In addition, the steadfast foundation that
sustainability journey. Where we used to we have established over the years with
chart the progress of our programmes these programmes has provided us a good
through benchmarking their growth grounding to grow our numbers. We believe
against prior years, we are taking a different that as long as we continue to engage
approach with North West Sustainability our stakeholders consistently, we will be
Plan 2030. By making a commitment to the in a good position to build on the positive
targets we aim to achieve by 2030, we are momentum and achieve our targets.
driven to rally our stakeholders to join us in Significantly, we also see ourselves staying
working towards actualising and exceeding on course to realising the vision of building a
the set targets – listed on pages 54 to 56. Caring and Healthy North West community.
In conjunction with this methodology, you
will see in this Sustainability Report that we
have organised our chapters to coincide with
the eight adopted SDGs. The featured charts
and numbers are also reported to reflect Dr Teo Ho Pin
their relevance to the 2030 targets and to Mayor of North West District
facilitate easy tracking of performance for
subsequent reporting. * 102-14 Statement from senior decision-maker
04 About North West Community Development Council (CDC)
About North West Community
Development Council (CDC)
Close to Over
906,000 269,000
Residents Households
AY
E R
RA
JA
H
E X PRE S SWAY
First established under the People’s Vision
Association Act (CDC Rules & Regulations A Caring and Healthy North West Community
1997) to build a tight-knit, compassionate and
self-reliant community in Singapore, nine initial Mission
CDCs were re-organised in 2001 to form the We strive to align our activities and efforts with
present-day Central Singapore CDC, North our three key strategic thrusts:
East CDC, North West CDC, South East CDC
and South West CDC. Assisting the needy
To help the less fortunate through local
Working closely with grassroots organisations, assistance schemes
government agencies, social service
agencies, schools, community and corporate Bonding the people
organisations, North West CDC initiates, To bond the community through projects
plans and manages community programmes and programmes to bring them closer to one
to promote community bonding and social another
cohesion in the North West District.
Connecting the community
Through various programmes, we encourage To develop strategic partnerships with
the more able to come forward and assist corporate and community partners to better
the vulnerable in the society, advancing the serve our residents
culture of self-help and sense of community
ownership among residents. Strategic Directions
1. Strengthen Social Infrastructure
* 102-1 Organisation name, 102-2 Activities, brands, 2. Build Social Resilience and Social Capital
products and services, 102-5 Ownership and legal form 3. Promote a Culture of Giving Back
North West CDC Sustainability Report FY2018 05
4 2 4
5
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1
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Map is not drawn to scale
North West District Holland-Bukit Timah GRC & Nee Soon GRC
The North West District occupies an Bukit Panjang SMC 1. Chong Pang
area of 138 square kilometres (sq km), 1. Bukit Timah 2. Kebun Baru
comprising close to 906,000 residents. 2. Cashew 3. Nee Soon Central
3. Ulu Pandan 4. Nee Soon East
The North West District comprises 4. Zhenghua 5. Nee Soon South
Holland-Bukit Timah Group 5. Bukit Panjang
Representation Constituency (GRC), Sembawang GRC
Marsiling-Yew Tee GRC, Nee Soon GRC Marsiling-Yew Tee GRC 1. Admiralty
and Sembawang GRC, and Bukit Panjang 1. Limbang 2. Canberra
Single Member Constituency (SMC).1 2. Marsiling 3. Gambas
3. Woodgrove 4. Sembawang
4. Yew Tee 5. Woodlands
1
GRC and SMC are two types of electoral divisions in Singapore through which candidates are elected into the Parliament
as Members of Parliament (MPs). SMCs are single-seat constituencies while GRCs have between four and six seats in the
Parliament. www.eld.gov.sg.
* 102-4 Location of operations, 102-6 Markets served, 102-7 Scale of organisation
06 Organisation Structure
Organisation Structure
North West CDC is managed by a Council, Finance Standing Committee
which comprises the Mayor and District • Review the financial status for the CDC
Councillors. Integral to the organisation • Review allocation of financial resources for
structure are six Standing Committees. Each the CDC
member of the Standing Committees is • Advise on achieving better efficiency and
appointed to serve for a term of three years. effectiveness in the management of CDC
They spearhead and align North West CDC’s funds
programmes to key strategic directions.
Green Living Standing Committee
Corporate Relations Standing Committee • Formulate strategies to promote green and
• Formulate strategies to spearhead corporate environmental programmes to promote
communications and public relations green culture in the district
• Expand publicity and networking outreach • Strengthen 3P partnership to promote
to generate goodwill for the CDC greater environmental ownership
• Develop Corporate Social Responsibility • Develop programmes to promote social
strategy to engage community and bonding through green causes
corporate partners to benefit the
community
Chairman of North West CDC
Mayor of North West District
Dr Teo Ho Pin
Vice Chairmen of North West CDC
Assoc Prof Dr Muhammad Faishal Ibrahim
Dr Lim Wee Kiak
Mr Alex Yam Ziming
Corporate Relations Finance Green Living
Standing Committee Standing Committee Standing Committee
Co-Chairmen Co-Chairmen Co-Chairmen
Dr Michael Lau Hwee Beng and Mr Vincent Chong Shin Leong and Mr Allen Ang Aik Leng and
Mr Sim Chuan San Mr Dennis Tan Eng Siong Mr Dennis Chee Kwang How
Members Members Members
Mr Kenneth Au-Yong Kok Keong, Mr Roger Chua Boon Wah, Mr Chua Mdm Nancy Goh Ah Mai,
Mr M K Eusuff Ali, Mr Ralph Foong Jett Yong, Mr Goh Cheow Khoon, Mr Alex Koh Ee Ting, Mr Mohamed
Weng Loong, Mr Alvin Goh Yew Lee, Dr Rachel Lim Pang Yen, Mr Lim Ishak Bin Kasmani, Mdm Norazizah
Mdm Kalyani d/o Sinnakkalai Han, Mr Neo Hwee Siang, Mr Mark Bte Mohd Tajudin, Mr Ong Wee
Ramasamy, Mr Peter Koh Hock Guan, Ong Kok Leng, and Mr David Sim Heng, Ms Nora Tan Shu Mei and
Ms Hany Soh Hui Bin, Ms Sujatha Yeow Kwee Mr Yap Thiam Chuan
Selvakumar and Ms Teo Ser Lee
Resource Persons Resource Persons
Resource Persons Mr Norman Aw and Mr Tan Kian Mr Chng Siong Soon Tony,
Dr Ho Ching Lin, Dr Lee Ngak Siang, Huay Mr Gopala Krishnan, Mr Lim Ang
Mr Ong Han Cheong and Hock and Mr Shaw Chai Chung
Dr Ramaswamy Akhileswaran Markham
* 102-18 Governance structure, 102-23 Chair of the Highest Governance Body, 102-26 Role of highest governance body in setting purpose,
values and strategy
North West CDC Sustainability Report FY2018 07
Healthy Living Standing Committee Social Support Standing Committee
• Formulate strategies to spearhead healthy living • Formulate strategies to spearhead local
programmes to build a healthy community assistance programmes to complement
• Expand outreach efforts and work with national assistance schemes
community partners to increase participation • Strengthen 3P partnership to provide social
and engagement support services for residents
• Develop programmes to promote social • Develop programmes to promote social
bonding through healthy living mobility and encourage self-help in the
community
SkillsFuture Standing Committee
• Formulate strategies to promote lifelong
learning culture in the community
• Expand publicity and networking outreach to
the Small and Medium Enterprises (SMEs) and
community partners on embracing skillsfuture
movement
2
SMEs are defined as companies with at least
30% local shareholding, and group annual
• Develop programmes to engage the community
sales turnover of not more than $100 million or
to stay relevant through skills mastery and group employment size of not more than 200
lifelong learning employees.
Healthy Living SkillsFuture Social Support
Standing Committee Standing Committee Standing Committee
Co-Chairpersons Co-Chairmen Co-Chairmen
Mdm Heng Boey Hong and Mr Chandra Mohan Rethnam and Mr Vincent Tan Chor Khoon and
Ms Eileen Hoe Joo Choo Mr Chai Chon Fah Mr William Choo Tuck Meng
Members Members Members
Mr Albert Ching, Mr Goh Hung Mr Chua Jett Yong, Dr Allan Fong Mr Albert Alcantara, Mr Eliyathamby
Kwang, Mr Peter Koh Heng Kang, Chee Yang, Mr Goh Peng Hong, Narasinghan, Mr Fadlurrahman
Mr Leong Fook Seng, Mr Nathaniel Mr Isson Jacob, Mr Garick Kea Bin Ngadiman, Mdm Ivy Lee Yee
Kwek, Mr Subramaniam s/o Hwee Ping, Mr Kok Ping Soon, Fung, Mr Johnny Lim Peng Siah,
Ramasamy, Ms Syakilah Binte Ms Shawn Tan Limin, Mr Tan Meng, Mr Muhammad Imran Bin Abdul
Mohamed Salim, Mr Wilfred Tan Mdm Connie Wu Siew Koon, Rahim, Mr Charles Ng Pooh Cheok,
Kok Teng and Mdm Josephine Yeo Dr Robin Yap Seng Bee and Er. Yeo Ms Nur Annisaa’ Saihah Binte Abdul
Kim Neo Swee Khiank Latiff, Mr Robert Tay and Mr Bobby
Teh Seng Lee
Resource Persons Resource Persons
Ms Cheong Mei Foong Audrey, Mr Leong Chan Foo James, Mr Low Resource Persons
Mr Law Shun Yong, Mr Tan Teng Lee Hean Edmund, Mdm Tan Kwi Mr Lim Soon Hock, Mr Ng Chow Yong,
Hoo William and Mr Tay Bok Hock Lan Jan, Mdm Tan Lely and Mr Teo Mdm Song Swee Lian Corina and
Louis Tee Kiah Vincent Mr Tan Soon Tat Cedric
08 North West Sustainability Plan 2030 Steering Committee
North West Sustainability
Plan 2030 Steering Committee
1 2 3 4 5 6
1. Mdm Heng Boey Hong 3. Mr Chai Chon Fah 5. Mr Allen Ang Aik Leng
Co-Chairperson Co-Chairman Co-Chairman
Healthy Living Standing Committee SkillsFuture Standing Committee Green Living Standing Committee
2. Ms Eileen Hoe Joo Choo 4. Mr Chandra Mohan Rethnam 6. Mr Dennis Chee Kwang How
Co-Chairperson Co-Chairman Co-Chairman
Healthy Living Standing Committee SkillsFuture Standing Committee Green Living Standing CommitteeNorth West CDC Sustainability Report FY2018 09
7 8 9 10 11 12
7. Dr Michael Lau Hwee Beng 9. Mr Dennis Tan Eng Siong 11. Mr William Choo Tuck Meng
Co-Chairman Co-Chairman Co-Chairman
Corporate Relations Standing Committee Finance Standing Committee Social Support Standing Committee
8. Mr Sim Chuan San 10. Mr Vincent Chong Shin Leong 12. Mr Vincent Tan Chor Khoon
Co-Chairman Co-Chairman Co-Chairman
Corporate Relations Standing Committee Finance Standing Committee Social Support Standing Committee10 The Sustainable Development Goals (SDGs)
the Sustainable
Development Goals (SDGs)
3
Goal 1 – No Poverty Goal 8 – Decent Work and Goal 14 – Life Below Water
End poverty in all its forms Economic Growth Conserve and sustainably use the
everywhere Promote sustained, inclusive and oceans, seas and marine resources
sustainable economic growth, full for sustainable development
Goal 2 – Zero Hunger
and productive employment and
End hunger, achieve food security Goal 15 – Life on Land
decent work for all
and improved nutrition and Protect, restore and promote
promote sustainable agriculture Goal 9 – Industry, Innovation sustainable use of terrestrial
and Infrastructure ecosystems, sustainably manage
Goal 3 – Good Health and
Build resilient infrastructure, forests, combat desertification and
Well-Being
promote inclusive and sustainable halt and reverse land degradation
Ensure healthy lives and promote
industrialisation and foster and halt biodiversity loss
well-being for all at all ages
innovation
Goal 16 – Peace, Justice and
Goal 4 – Quality Education
Goal 10 – Reduced Inequalities Strong Institutions
Ensure inclusive and equitable
Reduce inequality within and Promote peaceful and inclusive
quality education and promote
among countries societies for sustainable
lifelong learning opportunities
development, provide access to
for all Goal 11 – Sustainable Cities and
justice for all and build effective,
Communities
Goal 5 – Gender Equality accountable and inclusive
Make cities and human settlements
Achieve gender equality and institutions at all levels
inclusive, safe, resilient and
empower all women and girls
sustainable Goal 17 – Partnerships for
Goal 6 – Clean Water and the Goals
Goal 12 – Responsible
Sanitation Strengthen the means of
Production and Consumption
Ensure availability and implementation and revitalise the
Ensure sustainable consumption
sustainable management of global partnership for sustainable
and production patterns
water and sanitation for all development
Goal 13 – Climate Action
Goal 7 – Affordable and
Take urgent action to combat
Clean Energy
climate change and its impacts
Ensure access to affordable,
reliable, sustainable and modern
energy for all
The SDGs are a collection of 17 global goals set by the United Nations (UN) General Assembly in 2015 for the year 2030. They are
3
a universal call to action to end poverty, protect the planet and ensure that all people enjoy peace and prosperity.North West CDC Sustainability Report FY2018 11
North West
Sustainability Plan 2030
In 2018, North West CDC announced the No Poverty
adoption of a more holistic approach to 1 Build self-reliance among needy residents thus
promoting sustainability in the North reducing poverty
West District. Guided by the Sustainable
Singapore Blueprint (SSB) 4 and the
Sustainable Development Goals (SDGs), the Good Health and Well-Being
Green Living @ North West programmes are 3 Promote healthy living among residents through
extended to encompass all environmental healthy living and wellness programmes
and social programmes – providing a
strengthened focus for the North West
Sustainability Plan 2030. Eight goals are
Quality Education
adopted and adapted to reflect the mission 4 Provide lifelong learning opportunities for residents
and values of North West CDC under the
of all ages
North West Sustainability Plan 2030.
Decent Work and Economic Growth
8 Promote capability building of SMEs so as to bolster
employment
Sustainable Cities and Communities
11 Work with relevant government agencies and
community partners to provide a safe and liveable
environment
Responsible Consumption and Production
12 Promote responsible and prudent consumption of
resources through 3Rs (Reduce, Reuse and Recycle)
Climate Action
13 Inculcate green living habits and lifestyle
Partnerships for the Goals
17 Further strengthen partnerships to achieve the
Sustainable Development Goals
4
Launched in November 2014, the Sustainable Singapore Blueprint (SSB) 2015 outlines Singapore’s national vision and plans to
create a more liveable and sustainable Singapore. www.mewr.gov.sg/ssb.12 Our Stakeholders
Our Stakeholders
North West CDC considers stakeholders as entities and
individuals who are significantly affected by our activities;
or whose actions can impact our strategy implementation
towards the stated objectives. Through organising
meaningful and regular dialogues with our stakeholders, we
are committed in our sustainability journey.
In 2018, in tandem with the North West Sustainability Plan
2030 and the eight adopted goals, we maintained our
engagement pace and strengthened communication with
various stakeholders by actively applying the framework
outlined below.
Residents
Engagement Goals Engagement Platforms How We Respond
• Build self-reliance among • Grassroots events • WeCare @ North West – Ready for School provides bursaries
needy residents thus • Periodic house visits to preschoolers from needy families so that they have a
reducing poverty good start in primary school education
• Partners’ events
• North West Student Wise Enrichment Programme (SWEP)
• Residents’ dialogue builds up self-confidence, and develops good social and life
sessions skills of students from needy families
• Delivery and • Local assistance programmes such as North West Food Aid
distribution of food Fund, Emergency Relief Fund, Utilities Assistance Scheme
aid and other local
assistance
• Educational
programmes
• Promote healthy living • Healthy Living @ North • Under the Healthy Living @ North West initiative, six clubs,
among residents West Clubs including North West Brisk Walking Club, North West Health
• Thematic Healthy Living Qigong Club, North West Dance-Fit Club, North West Aerobics
@ North West outreach Club, North West SwimSafer Club and North West Tai Chi Club
events and gatherings are set up to encourage residents to stay active
• North West Healthy Living Champions are appointed to
advocate healthy living among residents and promote
healthy living activities
• Promote lifelong learning • SkillsFuture Advice @ • SkillsFuture Advice @ North West workshops are organised to
culture in the community North West workshops help residents embark on their lifelong learning journey
and keep residents • Grassroots events • North West Dialogues
abreast of government
policies • Residents’ dialogue
sessions
• Partners’ events
• Periodic house visitsNorth West CDC Sustainability Report FY2018 13
Residents (continued)
Engagement Goals Engagement Platforms How We Respond
• Promote responsible and • Annual Clean and • Reduce @ North West raises awareness of green practices
prudent consumption Green Singapore by encouraging households to sign up for energy and water
of resources through Carnival audit and reduce food waste
3Rs (Reduce, Reuse and • Grassroots events • Recycle @ North West points are added to encourage
Recycle) exchange of active recycling knowledge and facilitate
• Partners’ events
recycling convenience
• Periodic house visits
• Reuse @ North West – Bukit Panjang Books Exchange
encourages residents to donate or exchange their pre-loved
books
• Inculcate green living • Annual Clean and • Green Homes @ North West encourages residents to
habits and lifestyle Green Singapore embrace Green Living at home through eco-friendly
Carnival practices, purchase of energy efficient appliances and take
• Grassroots events part in the green home certification
• Partners’ events
• Periodic house visits
Volunteers
Engagement Goals Engagement Platforms How We Respond
• Provide resource • Regular Grassroots • Organise regular training workshops
support for ground-up meetings • Annual North West Volunteers’ Awards to recognise efforts of
programmes • North West CDC volunteers
• Provide support for Council Meetings • Bi-annual Mayor’s Network @ North West – Citizens’ Consultative
capability building Committee (CCC)5 and Community Club Management
Committees (CCMC)6 Chairmen sessions to foster stronger
networks and improve stakeholder engagement in the
community
Employees
Engagement Goals Engagement Platforms How We Respond
• Lead by example to build a • Human Resource (HR) • Flexible work arrangements
Caring and Healthy North Forum • Work-Life and Work Health programmes
West community • Mid-year and year-end • Milestone programmes
• Work towards being a appraisals
caring employer • Training roadmap
• Annual HR surveys
• Offer staff development • Regular staff meetings
opportunities
5
CCCs plan and lead grassroots activities in a constituency, they oversee community and welfare programmes and they also act as a feedback
channel between the government and the people.
6
CCMCs provide recreational activities and learning opportunities through managing and overseeing all the community clubs. CCMCs are
made up of volunteers who work with full-time staff to manage the community clubs.14 Our Stakeholders
Corporate Partners
Engagement Goals Engagement Platforms How We Respond
• Partner in CSR-driven • Corporate Meetings • Partner corporate organisations to develop joint community
opportunities for better • Outreach sessions programmes
corporate branding • Present annual appreciation award
• Public events
• Manage resource in • Mayor’s Network @ North West sessions to keep partners
• Networking events
a transparent and informed about the latest developments and new programmes
accountable manner • Memorandums of
available for participation in the North West District
Understanding (MoUs)
• North West Care & Repair programme encourages adoption of
rental blocks in the district and the initiation of programmes to
engage residents staying in these blocks
• Annual WeCare @ North West – Service Weeks see corporate
partners undertake home improvement projects and distribute
Festive packs to low-income families
Government Agencies
Engagement Goals Engagement Platforms How We Respond
• Work together to provide • Regular meetings • Support recycling, energy and water use targets outlined in the
a safe and liveable • Public consultations Sustainable Singapore Blueprint 2015
environment • Support all Community Clubs8 in the North West District to
• Partner in advancing achieve Green Mark Gold accreditation by BCA by year 2020
Sustainable Singapore • Organise SkillsFuture Advice @ North West workshops and annual
Blueprint 2015 goals SkillsFuture Festival @ North West
• Facilitate ground-up • Collaborate to set up North West GIRAFFE Fund (“Get Involved,
engagements with the Reach out and Act!” Fund For the Environment) to promote
community environmental and public health in the North West District
• Support Public Sector • Provide support in administration of national programmes
Taking the Lead such as WeCare Arts Fund (National Arts Council), Community
in Environmental Integration Fund (National Integration Council)
Sustainability (PSTLES)7
• Support SkillsFuture Advice
initiative
SMEs
Engagement Goals Engagement Platforms How We Respond
• Equip SMEs with • SME Centre @ North West • Work with Enterprise Singapore (ESG)9 and Singapore
capabilities to remain • Mayor’s Network @ North Manufacturing Federation (SMF) to set up SME Centre @ North
competitive so that they West – SMEs West to provide SMEs with business advisory on issues such as
can continue to provide government schemes and overseas business expansions
• SME Capability Workshop
employment for residents • Organise regular Mayor’s Network @ North West – SMEs to create
@ North West
networking opportunities for SMEs
• Enhance SME business owners’ knowledge on Productivity,
Human Resource, Branding and Marketing, Digitalisation and
Financial Management with workshops organised under SME
Capability Workshop @ North West
7
Under the PSTLES initiative introduced in 2006 and enhanced in 2014, public sector agencies are encouraged to focus attention on
sustainability outcomes as well as put in place organisational processes to manage resource use.
8
Community Club (CC) is a common space for people of all races to come together, build friendships and promote social bonding. CC also
connects residents and the Government by providing relevant information and gathering feedback on national concerns and policies.
https://www.pa.gov.sg/our-network/community-clubs.
9
ESG is a statutory board that supports SMEs’ development, capability upgrading, innovation, transformation and internationalisation.North West CDC Sustainability Report FY2018 15
Education Institutes
Engagement Goals Engagement Platforms How We Respond
• Raise awareness of Climate • Assembly Talks • Bright Spots @ North West encourages ownership of North West
Change, public health and • Reading sessions District and inculcates anti-littering habits among students
hygiene issues • Work with schools to educate residents on proper recycling
• Outreach sessions
• Provide supplementary practices via We Care, We Recycle @ North West
learning opportunities • Green workshops
• Reduce @ North West sees students reaching out to residents
beyond classrooms • Mayor’s Network @ North during house visits to seek their support for the programme
West – Principals’ Dialogue
sessions • Recognise contributions through North West School Partners’
Award
• Green programme
launches • Engage students in home improvement projects and food
distribution at rental blocks within the North West District
• Memorandums of during the annual WeCare @ North West – Service Weeks
Understanding (MoUs)
• North West Care & Repair programme engages students to
come out with programmes for the needy residents in the
North West District
• North West Youth Concert provides a platform for students to
showcase their talents while raising funds for students from
low-income families
• Sign MoUs with Institutes of Higher Learning to encourage
ground-up initiatives
NGOs and Civil Society
Engagement Goals Engagement Platforms How We Respond
• Reduce negative • Meetings • Eco CC @ North West transforms CCs into beacons for Green
environmental impact • Dialogues Living and disseminate Green Living knowledge
• Champion sustainable • Joint green events • Publish Cohesion, North West CDC’s bi-monthly magazine, in a
practices digital format to reduce paper use
• Memorandums of
• Instil the spirit of self-help Understanding (MoUs) • Green Homes @ North West online guide offers green tips to
residents
• Joint effort in organising Recycle @ North West Eco Awareness
Workshops
• Encourage use of reusable bottles at events
• Club-100 @ North West serves as a platform for corporate and
individual members to donate $100 (or more) per month to the
North West Food Aid Fund which provides food rations, food
vouchers and cooked meal deliveries to needy residents
• Through SCS Fight Cancer Programme @ North West, awareness
is created to encourage more proactive actions in cancer
prevention and early intervention
• North West Social Service Agency (SSA) Partnership Programme
maximises resources in the community to benefit more
residents
* 102-40 List of Stakeholders, 102-42 Identifying and selecting stakeholders, 102-43 Approach to stakeholder engagementSustainable
Development
Goal 1 –
No
poverty
Build self-reliance
among needy residents
thus reducing poverty
North West
North West
Student
Food Aid Fund
SUPPORT FUND
North West
Care & Repair
ProgrammeNorth West CDC Sustainability Report FY2018 17
Building a caring North West “I have always had an interest in
drama, but lacked confidence.
community is central to North West
After attending a public speaking
CDC’s vision. That is why North West workshop as part of the North
CDC is committed to ensure that West Student Wise Enrichment
every resident in the North West Programme, I gained the courage
District has access to opportunities to perform on stage. Through
my experience, I hope other
that empower them to uplift their
underprivileged students realise
lives and create a better future for that they too can achieve their dreams,
themselves and their family. Through regardless of their backgrounds.”
a comprehensive suite of social
– Syairrah Binte Mohamad Rozali, Volunteer Performer
support programmes tailored to for North West Youth Concert 2018
meet the needs of different profiles
of needy residents, we seek to go
beyond providing short-term financial
relief by elevating the capabilities of aspects. They include equipping needy
our residents – so that they can make residents with important life skills,
providing them means to cope with basic
a sustainable living in the long run.
necessities and food expenses, and helping
them to stay healthy through access to
health checks and appropriate nutrition.
The social support programmes available
at North West CDC are targeted at three Helping Our Needy Students
primary segments – needy students and/ Quality education remains a key enabler
or children, needy families and the silver for needy students to secure good
community. Notably, the social support employment, enjoy successful careers
programmes also focus on three key and improve their lives in the long run.
^ Volunteers
helped out at
the WeCare
@ North
West – Ready
for School
event, which
has benefitted
about 7,000
preschoolers in
the North West
District to date.18 Sustainable Development Goal 1 – No Poverty
Hence, North West CDC places a strong and good habits which will serve to give
emphasis on enabling and developing the the students a strong start when they
students’ potential through “Student Assist” eventually join the workforce. Topics the
and “Student Wise” Programmes, supported Student Wise programmes focus on include
8,656 by the North West Student Support Fund. public speaking, self-motivation, confidence
building and money management.
needy students While Student Assist Programmes like
benefitted WeCare @ North West – Ready for School Since WeCare @ North West – Ready
from WeCare help students defray their school expenses for School and North West Student
@ North West such as school pocket money, textbooks Wise Enrichment Programme were
– Ready for and stationery so that the students can started in 2013 and 2014 respectively,
School and better concentrate on learning; the Student 8,656 needy students have benefitted from
North West Wise Programmes look to instil life skills the programmes.
Student Wise
Enrichment
Programme
“As a single parent with three young children, I am
prudent in my spending. However, I also want to ensure
that my children do not feel disadvantaged, and this
bursary certainly does help.”
– Pauline Toh, Mother of Beneficiary for WeCare @
North West – Ready for School
Number of Student Beneficiaries WeCare @
North West –
Ready for School
2013 1,000 1,000
North West Student
Wise Enrichment
2014 919 166 1,085 Programme*
2015 1,443 197 1,640
2016 1,435 190 1,625
2017 1,405 308 1,713
2018 1,210 383 1,593
* North West Student Wise Enrichment Programme was started in 2014.North West CDC Sustainability Report FY2018 19
Supporting Our Needy Families who are unable to prepare their own meals
Families are the pillar of our community. The due to medical, physical or intellectual
holistic wellness of a family not only has far disability.
reaching impact on the present well-being
of our community, but also a strong link to Noting that most needy families do not North West
our community’s continued growth and have the means to upkeep their basic living Food Aid
prosperity. Therefore, North West CDC sets conditions due to a shortage of resources, Fund helps
out to help needy families in the district meet North West Home Fix Scheme provides an average
essential nutritional needs as well as achieve safe and functional homes for the needy of about
better living conditions. residents in the North West District through
helping with the repair of faulty items in 10,000
In helping needy families meet their the household that are essential to the households
nutritional needs, North West CDC has set basic safety and functionality of their living annually
up the North West Food Aid Fund to help environment.
an average of 1,000 needy households each
month defray their food expenses. While the In addition, the set up of a North West
North West Emergency Food Ration and Emergency Fund in 2014 helps residents
North West Food Voucher programmes who are struck by a sudden emergency
supplement food expenses of needy families, such as a fire or the sudden death of the
the North West Cooked Meal Delivery household’s sole breadwinner to tide over
initiative delivers cooked meals to residents their temporary financial needs.
Wheelchair bound Mdm
Woo, 66, is one of the many
North West Food Aid Fund
beneficiaries. Her difficulty
in moving around has made
even the infrequent grocery
shopping trips a challenge.
However, her 46-year-old
mentally challenged son is
unable to help relieve Mdm
Woo of these chores. He
shares, “The North West
Cooked Meal Delivery is
very good. They prepare
ready-cooked dinner for us,
as we have difficulty going
downstairs to buy groceries
or meals.”
^ North West Cooked Meal Delivery is one of the programmes under North West Food Aid Fund that is supported by Club-100 @ North West.20 Sustainable Development Goal 1 – No Poverty
Concurrently, other caring programmes
also encourage corporate and community
partners to come forward and organise
activities for the silver community. One
example is the North West Silver Care
programme started in 2018. Through
engaging schools in the North West District
and other community and corporate partners,
activities such as educational tours and skills
learning sessions are planned for elderly
residents staying in studio apartments.
Staying on Track to Our Goal
^ Caring for Our Silver Community As the pace of economic transformation in
Pharmaceutical
Confronting an increasing ageing population Singapore increases with our growing silver
Society of
Singapore in Singapore, North West CDC is promoting population, North West CDC has to confront two
(PSS) and NUS a self-sustaining ecosystem of ground-up key challenges. On one hand, new programmes
Pharmaceutical initiatives to ensure that the North West have to be designed and spearheaded to cater
Society (NUSPS),
District’s silver community stays healthy and to the changing needs of our needy residents.
together with
North West engaged. On the other, existing programmes have to be
CDC, organise reviewed to ensure their continued relevance
the Know Your Established ground-up programmes such to our needy residents.
Medicine, Get It
as Know Your Medicine, Get It Right!
Right! @ North
West programme @ North West, Project I-care @ North To both ends, North West CDC has been
to help elderly West, and Tri-Generational HomeCare @ able to achieve a measure of success
with proper North West were started in 2013, 2014 and through the active engagement of our
medication
2015 respectively to keep the health of the residents, volunteers and corporate and
review.
vulnerable seniors in check through eye check- community partners. One programme is
ups and advice on medicine intake and health Club-100 @ North West which serves as
care. Notably, each of these programmes also a platform for corporate and individual
engages youth volunteers and community members to pledge $100 or more per
partners in the caring process, fostering month into the North West Food Aid
stronger bonds between the youths and Fund. Started in 2008 with only 10 founding
the silver community and shaping a more members, the Club has grown to a size of
connected North West District. 795 in 2018. More significantly, Club-100
>
Club-100 @
North West
has helped uplift
the lives of needy
households.North West CDC Sustainability Report FY2018 21
@ North West had raised a total of $8 Another programme where North West
million over 10 years and helped uplift the CDC actively promotes a culture of giving
lives of needy households through food back is the North West Care & Repair
assistance. Complementary to Club-100 @ programme. The initiative aims to uplift the
North West, North West Youth Concert,
started in 2012, creates a platform for
lives of the families and vulnerable elderly
staying at the rental blocks in the North West 795
corporations and individual donors to give District by encouraging community and Members
back to the community by rallying youths corporate partners to adopt a rental block raised a total of
$8
to perform and help raise funds for their and organise social activities such as block
underprivileged counterparts. The North parties, gatherings at the schools and outings.
West Student Support Fund requires Since the programme was started in 2015, the million
$1 million every year to benefit 13,000 number of partners collaborating with North
over 10 years
students from low income families. West CDC has remained stable year after year.
$1
million
needed every
year to support
13,000
^ About 240 youth performers and volunteers helped to put together the North West Youth Concert 2018 to raise needy students
funds for their underprivileged peers.
Club-100 @ North West Membership North West Care & Repair
Programme
Number of Members Number of Partners
795
690
600 620
13
518
11 11
400 430
9
209 220
2010 2011 2012 2013 2014 2015 2016 2017 2018 2015 2016 2017 2018Sustainable
Development
Goal 3 –
Good health
and well-being
Promote healthy living among
residents through healthy living
and wellness programmes
North West
Health
Qigong Club
North West
North West
Brisk Walking
Dance-Fit Club
Club
North West
North West North West
SwimSafer
Aerobics Club Tai Chi Club
ClubNorth West CDC Sustainability Report FY2018 23
According to a study10 by the community, we proactively ensure that the
programmes are inclusive with low barriers
Institute for Health Metrics and
for learning and joining, and are beneficial for
Evaluation published in October health. In addition, consistent with our mission
2018, the average life expectancy
in Singapore will be 85.4 years in
of bonding the people, all programmes are
held in physical settings which encourage
6
interaction and friendships. Healthy Living
2040 – among the highest in the
@ North West
world. With an increasing greying programmes
Healthy Living @ North West
population in the North West The Healthy Living @ North West
District, it is the goal of North West initiative is currently made up of six Healthy
CDC to ensure that our residents Living programmes. They are North West
enjoy a good quality of life even as Brisk Walking Club, North West Dance-
Fit Club, North West Health Qigong
they achieve quantity of life with
Club, North West Aerobics Club, North
Singapore’s comprehensive national West SwimSafer Club and North West
healthcare system. Tai Chi Club.
The network of clubs under each pillar is
sustained by Healthy Living Champions who
However, we recognise that our residents are passionate about driving their growth.
come from diverse demographics. Therefore Besides recruitment of members, Healthy
when designing programmes for the Living Champions also organise club activities.
<
The number of
North West Tai
Chi Clubs almost
doubled from
2017 to 2018.
10
Source http://www.healthdata.org/news-release/how-healthy-will-we-be-204024 Sustainable Development Goal 3 – Good Health and Well-Being
North West Brisk Walking Club Challenge and North West Walk N Shop
Started in 2002, North West Brisk Walking were organised to engage and sustain the
Club has grown to become the largest brisk interest of Club members.
walking club in Singapore with 148 clubs and
over 69,000 members. Apart from joining North West Dance-Fit Club
148
weekly walks around their residential estates, North West Dance-Fit Club found its
brisk walking trips are also organised for beginnings in 2007, inspired by the popular
Club members to various scenic locations line dance in the 90s, the graceful movements
Clubs
in Singapore. In addition, novelty brisk walk of social dance and the light, happy steps
69,000
events like the North West 15 Km Brisk Walk of folk dance. Among the various benefits,
the rhythmic movements help to improve
members’ physical strength, stamina and Members
flexibility. In addition, practising dance moves
for the various tunes strengthen the memory of
members. Currently, there are 3,509 members
and 62 clubs in the North West District.
“We want to share our passion for healthy
62
living by making it accessible to everyone.
Through providing a platform for people
to walk together, we hope North West
Clubs
residents will become more engaged and
caring towards one another.”
^ North West Dance-Fit Club formed the largest
3,509
– Louis Tay, North West Brisk Walking contingent at Chingay 2019, and put up a Members
Club Champion magnificent Wave of Colours performance.
^ 1,200 brisk walkers took part in the North West Eco Walk from Kranji MRT, through the Green Corridor, to the Clean and Green Singapore
Carnival 2018 at Yew Tee Point. The event aimed to encourage a car-lite lifestyle and waste reduction with the use of reusable water bottles.North West CDC Sustainability Report FY2018 25
North West Health Qigong Club clubs and share their passion. Today, the
North West Health Qigong Club Club has 4,621 members in its 51 clubs
came about when North West CDC was across the North West District.
exploring a low impact exercise suitable
for residents of all ages in 2008. Through
working together with Qigong Shi Ba
North West Aerobics Club
With the goal of encouraging North West 51
Shi Association, the idea of North West residents to lead a healthy lifestyle, foster Clubs
Health Qigong Club took off. In 2011, the closer family and community bonding, North
Club introduced sit-down health qigong
which is suitable for both active and less
West CDC set up North West Aerobics
Club in 2008. Characterised by upbeat
4,621
mobile members. Over the years, members music and synchronised body movements, Members
have also come to look forward to the members get to burn calories while
annual gatherings and outings where they strengthening their hearts. The 18 clubs
get to interact with members from other presently have a total membership of 740.
“Having practised qigong for almost two decades now, I see
that it is an exercise that is suitable for all ages and genders.
18
Clubs
Although the instructions are mostly in Mandarin, it is
easy to learn through regular practice. Then there are also
trainers like me who can instruct in other languages.”
740
Members
– Aisah A. Wahid, North West Health Qigong Club Trainer
^ Approximately 1,400 North West Health Qigong Club members gathered to celebrate its tenth anniversary in August 2018.26 Sustainable Development Goal 3 – Good Health and Well-Being
North West SwimSafer Club Taking a Holistic Approach to
Swimming is an important life skill that can save Community Health
one’s life. In addition, it is a low-impact exercise As important as the various Healthy
1,295
that trains both upper and lower body muscles. Living @ North West pillars are
Acknowledging these benefits, North West in encouraging a healthy lifestyle
SwimSafer Club has equipped 1,295 members among our residents, we have come
Members
in the North West District with basic swimming to see these pillars as opportunities
and water survival skills since its launch in 2014. for residents – particularly the
First launched as a club that targets seniors, seniors – to stay socially active and
the club membership was further expanded engaged in the community. We are
to welcome residents aged 21 and above in often encouraged by the stories of
2018. 1,295 members had gone through the improved physical and emotional
SwimSafer course in the Club. health and a more purposeful
outlook to life. Significantly, the
In August 2016, North West Life Saving unwavering passion and commitment
Club was introduced to provide an avenue for of our North West Healthy Living
aspiring lifesavers to further their interest in Champions also continue to inspire
life-saving and help promote life-saving and us to keep up with our outreach
water safety in the North West District. efforts.
North West Tai Chi Club From the beginning, Healthy Living
24
The newest Healthy Living @ North West @ North West pillars are designed
pillar – North West Tai Chi Club traces its to be inclusive and not mutually
beginnings to February 2017. Promoting exclusive. In line with this approach,
Clubs
health maintenance and friendship among North West CDC proactively
members, the membership of North West Tai
Chi Clubs more than doubled in 2018 to reach 926 encourages our residents to not
stop at membership for just one
a membership of 926 and 24 clubs in the North Members Healthy Living @ North West club.
West District. The campaign Brisk Walking Plus
One rolled out in 2014 was one such
initiative. On an ongoing basis, many
of our members joined more than one
Healthy Living @ North West clubs.
Our efforts in fostering a healthy
North West community extend
beyond our six Healthy Living
@ North West pillars to include
programmes such as Know Your
Medicine, Get It Right! @ North
West, Project I-Care @ North West
and SCS Fight Cancer Programme
@ North West. These programmes
place a strong emphasis on educating
and increasing North West residents’
awareness on various health topics.
We believe that by having a better
understanding of these topics, our
residents will be empowered to adopt
a more proactive approach towards
^ North West SwimSafer Club expanded its membership to welcome residents aged health management and ultimately
21 and above to learn basic swimming and water safety skills. enjoy a better quality of life.North West CDC Sustainability Report FY2018 27
Healthy Living @ North West Clubs
North West Brisk Walking Clubs North West Dance-Fit Clubs North West Health Qigong Clubs
North West Aerobics Clubs North West SwimSafer Club North West Tai Chi Clubs*
261
2014 139 52 47 15 8
Clubs
257
2015 139 53 45 12 8
Clubs
272
2016 145 58 47 13 9
Clubs
291
2017 147 61 47 14 9 13
Clubs
315
2018 148 62 51 18 12 24
Clubs
Healthy Living @ North West Membership
North West Brisk Walking Clubs^ North West Dance-Fit Clubs North West Health Qigong Clubs
North West Aerobics Clubs North West SwimSafer Club North West Tai Chi Clubs*
550 319
76,513
2014 69,000 2,544 4,100
Members
550 531
77,693
2015 69,000 3,222 4,390
Members
610 606
78,582
2016 69,000 3,715 4,651
Members
650 824
79,157
2017 69,000 3,543 4,741 399
Members
740 1,295
80,091
2018 69,000 3,509 4,621 926
Members
^ Figures are rounded off to the nearest thousand.
* North West Tai Chi Club was only started in 2017.Sustainable
Development
Goal 4 –
Quality
education
Provide lifelong
learning opportunities
for residents of all ages
We Care, We Visit to
Recycle @ Vertical Farm @
North West Bukit Panjang
Waterways
Clean-up @
North West
North West
SkillsFuture
Green Learning
Advice @
Journey
North West
ShowcaseNorth West CDC Sustainability Report FY2018 29
Against the backdrop of rapid level in 2017. In the North West District,
SkillsFuture Advice @ North West was
technological advancement and
launched in December 2017. SkillsFuture
economic transformation, it has Advice @ North West workshops are
become more pivotal than ever
414
also conducted starting from October
for our residents to embrace 2017 in collaboration with community and
lifelong learning. Lifelong learning corporate partners. In addition, events such
SkillsFuture
as SkillsFuture Roadshow @ North West,
is necessary for our residents to Advice @
SkillsFuture Festival @ North West and
stay relevant in their job roles, take SkillsFuture dialogue sessions were also
North West
advantage of the convenience new workshops
held to strengthen awareness of SkillsFuture
technology brings to everyday life programmes among residents.
and assure North West District’s
Each SkillsFuture Advice @ North West
continued progress towards
workshop, which takes about 90 minutes, is
becoming an environmentally structured into three parts. Starting with an
sustainable community. introduction that provides participants with
an overview of the future economy and future
jobs, the session builds up into a personal
profiling exercise where they gain a better
understanding of their own strengths and 15,156
Given these distinctive lifelong learning identify opportunities to build upon their participants
objectives, the lifelong learning opportunities interests. Finally, the session rounds up had attended
in the North West District are organised with a walk-through of the tools, including the workshop
primarily around two key thrusts. While the MySkillsFuture portal, that are available to
first thrust takes on a more general focus to participants for putting their training plans
encourage continuous broad-based learning, into action.
the second thrust is targeted at instilling
values of green living in students and 414 sessions of SkillsFuture Advice @
engaging them to become ambassadors for North West workshops were held since its
green living. launch, and 15,156 participants had attended
the workshop. It was further noted, during
SkillsFuture Advice @ North West a random survey conducted in June 2018
The nationwide SkillsFuture initiative was on a sample size of 500 participants, that
first introduced in 2015. Building on the 40 percent of the respondents have either
initial launch initiatives, the programme started or indicated their intention to take up
was made accessible at the community courses to improve their skills.
“I have heard so much about SkillsFuture, but was never
fully aware how it is relevant to me. Thanks to this well
structured and engaging workshop, I feel all set to explore
the MySkillsFuture portal and learn some new skills!”
– Sharmini D/o Pragaran Nair, SkillsFuture Advice @
North West Workshop Participant30 Sustainable Development Goal 4 – Quality Education
Green and Community Education Taking it a step further, their participation
Programmes in the Reduce @North West programme
At North West CDC, we believe that good also sees them transforming into green
habits inculcated at a young age are likely living advocates to pass on their green
to have a more enduring impact. For that knowledge to other North West residents.
reason, we are committed to giving our
youths in the North West District a strong
start to a greener lifestyle by exposing
them to various hands-on green and
community education activities.
Aside from equipping them with knowledge
necessary to lead a greener lifestyle
through programmes such as Visit to
Vertical Farm @ Bukit Panjang and
North West Green Learning Journey
Showcase, we also encourage students
to learn with hands-on programmes like
We Care, We Recycle @ North West ,
Waterways Clean-up @ North West and
Bright Spots @ North West.
^ Preschoolers got to learn about sustainable production of food supplies at the
North West Green Learning Journey Showcase.
We Care, We Recycle @ North West
Number of Schools Number of Students^ Amount of Recyclables (kg)^
55 11,000 232,000
48 48 49 10,000 9,800 206,000
9,000
8,000 166,000 170,000
34 151,000
2014 2015 2016 2017 2018 2014 2015 2016 2017 2018 2014 2015 2016 2017 2018
^ Figures from 2014 to 2017 are rounded ^ Figures are rounded off to the nearest
off to the nearest thousand. thousand.
Green and Community Education Programmes Student Outreach
2012 2013 2014 2015 2016 2017 2018
2,000
125,682
20,445 22,670 24,300 28,360 25,107
Students
2,800
Note: The Green and Community Education Programmes that contribute to the student outreach numbers reflected in the chart above
comes from Reduce @ North West, We Care, We Recycle @ North West, Waterways Clean-up @ North West, Visit to Vertical Farm
@ Bukit Panjang, Bright Spots @ North West, Green Learning @ North West and North West Green Learning Journey Showcase.You can also read
