On Progress - A report on the implementation of the 10 principles in the United Nations "Global Compact"
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COP –
Communication
on Progress
A report on the
implementation
of the 10 principles
in the United Nations
“Global Compact”
Period:
June 2020 - June 2021
1
COP –
Communication on Progress
A. Loacker Spa/AG
Via Gasterer-Weg 3
I-39054 Auna di Sotto/Unterinn (BZ)
Tel. +39 0471 344000
info@loacker.com
loacker.com
www.loacker.com
Contact person: Hans-Peter Dejakum
2
UN Global Compact
The UN global compact (GC) is the largest
and most important initiative in the world on
responsible corporate management. It aims
to provide an inclusive and sustainable global
economy based on its ten universal principles
spanning human rights, labor, the environment
and climate as well as preventing corruption.
The initiative’s signatories sign up to the ten
principles, which are based on seminal UN
conventions, and are committed to implementing
them in their own sphere of influence.
3
COP –
Communication on Progress
The ten principles at a glance
Human rights
1
Principle
Businesses should support
and respect the protection
of internationally proclaimed
human rights; and
Principle 2
make sure that they are
not complicit in human
rights abuses.
3
Labor
businesses should uphold the freedom of
association and the effective recognition of
the right to collective bargaining;
Principle
4
5
Principle
the elimination of all forms
of forced and compulsory
6
labour;
the effective abolition of child
labour; and
Principle
Principle
the elimination of
discrimination in respect of
employment and occupation.
4
Environment
7
Principle
businesses should support a
precautionary approach to
environmental challenges;
Principle 8
undertake initiatives
9
to promote greater
environmental
responsibility; and
encourage the
development and
diffusion of environmentally
Principle friendly technologies.
Anti-corruption
10
Principle
businesses should work
against corruption in all its
forms, including extortion
and bribery.
5
COP –
Communication on Progress
6
The CEO’s declaration
Responsible behavior
and a sustainable
economic activity have
always been part of
the principles upheld
by Loacker, a South
Tyrolean family-run
business.
Responsible behavior and a sus- delivering pure goodness, we
tainable economic activity have shoulder a unique responsibility
always been part of the principles for both people and the environ-
upheld by Loacker, a South Tyro- ment. With our contribution to
lean family-run business. Equal the set of rules and regulations
treatment and opportunities, enshrined in the UN Global
bearing responsibility for both Compact, we are taking a further
people and the environment, its step in the direction of an inclusive
careful use of resources as well as and sustainable economy. We
fair and correct business activities are committed to implementing
are indispensable for us and, and promoting specific social
therefore, deeply rooted in our and environmental standards in
management guide. We are firmly line with the ten principles in our
convinced that objectives such as spheres of influence.
delivering high-quality products
and services, protecting the The following report proves that
environment, upholding social and our family-run business lives
ethical principles and economic the principles of the UN Global
success should not represent an Compact day in, day out. We
element of conflict today, nor for want to continue promoting said
future generations: sustainability principles: in the company’s
means promoting and striking strategic management as well
an overall balance between the as in everyday life. We thank
economy, the environment and everyone who wishes to support
one’s social responsibility. us in this endeavor.
Sustainable management is
never a quick fix, rather always
embodies medium-term and Ulrich Zuenelli
long-term plans which constantly
come with new challenges forcing A. Loacker GmbH
Gasterer Weg 3
us to act. However, it also offers 39054 Unterinn/Ritten
us many opportunities to develop Italy
and grow. As a foodstuff producer www.loacker.com
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COP –
Communication on Progress
Human rights
1 2
Principle
Businesses should
support and respect
Principle
make sure that they
are not complicit in
the protection of human rights abuses.
internationally
proclaimed human
rights; and
Assessment,
principles, and As a responsible family-run We systematically control the
objectives
business we are bound to act in adherence to the law as well as
an ethical way that guarantees the observance of human rights
the dignity and rights of everyone. across the board and along the
We support and respect the entire value chain. For this reason,
UN Universal Declaration of in Auna di Sotto we have opted
Human Rights as well as the ILO for the SMETA Audit: this specific
(International Labor Organization) audit is the most used method
Declaration on Fundamental in the world to carry audits in the
Principles and Rights at Work corporate responsibility.
and contribute to respect and The corporate management guide,
implement them in our spheres of the Loacker brand manual as well
influence. as the Loacker Code of Ethics and
Conduct include, among others,
Our corporate behavior has the ethical principles at the heart
always been characterized by of our approach with our business
clearly defined values such as partners, suppliers, branches,
fairness, reliability, trust, and public administration, political
honesty: we are committed to institutions and trade unions,
guaranteeing sustainable and competitors, industry associations
dignified management. We value and society at large. The Code of
positive and open relations with Ethics and Conduct represents a
one another, and nurture long- binding legal framework for all the
term partnerships with our clients, Loacker Group’s employees and
suppliers, and business partners. company bodies.
8
Implementation and measures
Controls and reports Infractions will be met by appropri-
ate disciplinary measures.
The Loacker Code of Ethics and
Conduct is an integral part of Supplier selection and
the organizational, managerial, management
and control models pursuant to
Legislative Decree No. 231/2001. Depending on availability, our
An in-house Supervisory Body suppliers come from the region,
has been tasked with monitoring, Italy, Austria, and Germany. Raw
controlling, implementing, and goods which cannot be grown in
updating the rules within the Code. Europe are sourced from Western
Employees are called to report an Africa, South America, the
infraction or a suspected breach Caribbean, and the islands in the
of the guidelines. The reports are Indian Ocean. We mostly purchase
anonymous and can be forwarded raw ingredients from producers
to a dedicated email address, and agree to long-term agricultur-
the Supervisory Board, or the al cooperation with farmers. When
person in charge at the company. it comes to a potential human
rights infringement, the biggest
risk for Loacker is represented by
its suppliers as it cannot directly
oversee them. We therefore
make a responsible selection of
our partner companies: beside
product quality, price or supply
conditions, respecting the Loack-
er Code of Ethics and Conduct is
also part of the selection criteria.
We are fully aware of issues
relating to the infringement of
human rights and child labor and
are engaged in tackling these risks
in the more susceptible countries.
We publish a report analyzing the
risk in specific countries based
on the Human Development Index
as well as geopolitical, macro-
economic, climate, and logistical
developments.
We invest in our personal contacts
and exchange best practices with
organizations engaged in creating
better conditions on the ground.
Some notable examples are the
German Society for International
Corporation (GIZ), its Italian
counterpart “Agenzia italiana per
la cooperazione allo sviluppo
(AICS)”, as well as the Farmstrong
Foundation and the International
Cocoa organization (ICCO).
Creating and protecting local
sources of income
Loacker’s production sites were
consciously built across areas
which feature a weak agricultural
and industrial landscape. Locals
are provided with a safe source of
income or an additional job beside
9
COP –
Communication on Progress
agriculture in the South Tyrolean owner and manager of the dry milk Employee training
and East Tyrolean regions. plant as well as be involved in its
Together with Brimi – Milchhof development. All Loacker’s workforce is
Brixen (an agricultural cooperative appropriately trained to carry
of dairy farmers in the Valle Loacker also relies on its own out their tasks and roles in the
Isarco/South Tyrol catchment hazelnuts plantations in Tuscany. correct manner and to respect the
area), Loacker planned the first It supports farmers in Tuscany, Code of Ethics and Conduct as
South Tyrolean dry milk plant in Lazio, Friuli Venezia Giulia, and well as all other legal and internal
2018, which is productive since Veneto by means of contracts. regulations. All new members of
end of 2019. In the future, milk Long-term supply partnerships as staff receive the relevant informa-
and whey from the Alps will be well as consultancy services in the tion during induction and can read
used to produce sweet whey, Loacker Agro Center of Compe- their rights and obligations in the
skimmed milk and full fat milk tence provide young farmers with induction manual.
powder for Loacker products. new professional perspectives in
Processing regional milk and whey a region which is threatened by
increases the value chain for local internal migration. We came to
farmers. During the reporting an agreement with Banca Intesa
period, Loacker and Brimi Sanpaolo: our partners will receive
founded Dolomites Milk GmbH: an advantageous loan to kick off
the corporate outfit will act as the their new activity.
10Measuring results 1 2
Principle Principle
Compliance hazelnut project: the number of
participants per event averaged
Every employee is called upon to 70 people.
report compliance infringements
to the Supervisory Board, which Up until now, long-term sourcing
was created for this purpose in contracts were established with
2017, or to the people responsible around 40 agricultural companies
for this area. During the reporting in Tuscany, encompassing around
period, no report was made on 500 ha; further sourcing contracts
the infringement of human rights are being prepared in other
or against the Code of Ethics and regions of Italy. The plan for next
Conduct. year is to support our partner
farmers with specific training
Meetings: farming contracts sessions to grow the hazelnut
plantations to ensure farmers will
Five meetings were organized grow high-quality products in line
during the reporting period with Loacker’s growing guidelines.
for farmers taking part in the
Induction
Session hours Participants
1,472 202
11COP –
Communication on Progress
12Labor
Principle 3 4 5 6
businesses should
uphold the freedom
Principle
the elimination
of all forms
Principle
the effective
abolition of child
Principle
the elimination
of discrimination
of association and of forced and labor; and in respect of
the effective recog- compulsory labor; employment and
nition of the right to occupation.
collective bargaining;
Assessment, Our management is based on
clear responsibilities and relies
extra mile when labor regulations
come into play. Health and safety
principles, and
on everyone’s participation: we is a key priority: our health and
treat each other as equals and safety management measures
objectives
value everyone’s opinion. We encompass preventive strate-
create a working environment gies and people. We employ a
where our employees act “zero accidents” policy and are
independently and nurture a committed to offering a safe
As an international company “circular culture”: depending working environment as well as
we are in contact with people on individual skills, people avoiding health risks and work
from different cultures every take an active responsibility in accidents.
day. Mutual respect, tolerance, their department. We require
openness, and understanding and promote industry-specific These fundamental principles
are indispensable prerequisites and personal development via are enshrined in the Loacker
when approaching one another. targeted training offers. We are management guides, the Code
We do not tolerate discrimi- an active player in our society of Ethics and Conduct as well as
nation in any shape nor form and support its development corporate policies.
against people insofar as their thanks to targeted measures and
gender, origin, religion, opinions, social projects. We recognize the
sexual orientation, language, right of association and the right
nationality, age, or disabilities to collective bargaining as well
are concerned. Loacker cate- as fair and equal salaries.
gorically shuns every form of
forced labor or child labor as well As an international company,
as other forms of exploitation in all our activities are carried
its production plants as well as out in line with national and
when dealing with its suppliers or international standards and
branches. norms, yet we always go the
13COP –
Communication on Progress
Implementation and measures
Collective bargaining
and salaries
We implement relevant national
collective bargaining agree-
ments and standard wages
across all departments. Our
minimum standards are based
on adhering to current national
labor regulations and minimum
income. When it comes to
additional corporate perfor-
mance we do not differentiate
between full-time or part-time
employees. A work council is
also active in Loacker’s Austrian
office.
Complaints
We do not tolerate discrimi-
nation, child labor or forced
labor in any shape or form: all
employees who do not respect
the norms of our Code of Ethics
and Conduct or are witness to
an infringement must report
straightaway to the Supervisory
Body, the person responsible for
complaints, or the HR Depart-
ment. Every complaint will then
be assessed by an internal
taskforce and disciplinary
measures will be taken against
any form of discrimination or
breaches against the Code.
Equal opportunities
New vacancies are published
using a standardized process;
if interested, employees or
potential candidates can apply
regardless of their gender,
origin, religion, opinions, sexual
orientation, language, national-
ity, age or disabilities. We offer
equal opportunities to all em-
ployees and the opportunity of
making a career in the company development opportunities,
with promotions ranging from internships, and entry-level
managerial positions to industry positions for high-school grad-
expert roles. The assessment uates. We face the challenges
of a worker’s performance is of a changing demographic with
carried out every year during training offers for long-time
an “employee development employees. We guarantee
interview” and is a fair, objective, work-life balance by offering
and accountable process. part-time working opportunities;
We promote the development people with disabilities are
of young people with a wide offered an inclusive working
offer in training, professional environment.
14Principle 3 4 5 6 Principle Principle Principle
at work. The managers and
responsible employees ensure
measures are adhered to and
implement preventive measures,
too.
Employee training:
health and safety
our Corporate Policy. The legal
Health and safety requirements are not the only All employees working in Italy
management system element behind the implementa- and Heinfels must complete a
tion of said measures, as we are comprehensive and transversal
Health and safety at work are also BS OHSAS 18001 certified basic training on health and
one of our top priorities. We (certification issued by the safety. Moreover, the Loacker
guarantee and comply with the British Standard Occupational Academy’s training program
legal requirements as well as Health and Safety Assessment also offers several sessions
providing for safety at work and Series). A Health and Safety on, among others, prevention
promoting health; the basic prin- Committee is available at every and health, work-life balance,
ciples and measures relating to location to constantly guarantee ergonomics at work, resilience,
health and safety are included in and improve health and safety and time management.
15COP –
Communication on Progress
Measuring results
Complaints Wellbeing and prevention Loacker and its
multigenerational workforce
Every employee is called to People are considered in their
report infringements against entirety – their physical and During the reporting period we
the equal opportunity principle, psychological components as well carried out an employee survey on
discrimination, or a breach of labor as their social health. The Human “Change of values and co-opera-
regulations. No complaints were Resources Division coordinates tion among different generations”.
submitted during the reporting measures to promote health. We questioned our workforce’s
period. These measures are developed different generations on their
together with the Office for Safety values and their implementation
Reports and controls: health at Work, Safety Speakers, Occu- in the company. All employees
and safety pational Physicians, and members perceived the regulations con-
from Management. The aim of cerning working hours, teamwork,
We optimize, monitor and control regular surveys is to strengthen or multigenerational cooperation
health and safety regulations physical and psychological health, as positive.
implementing the following by assessing, among others,
measures: regular external and topics such as monitoring of Development of a
internal audits, carrying out risk psychological stress; the same management guide
assessments, registering and aim is shared by training sessions
assessing work accidents and and awareness raising campaigns. During the reporting period, a
“near misses”, company visits, However, managing health and large-scale process was kicked
ergonomic and safe layout of the safety is not only circumscribed off to draft a management guide
working spaces as well as raising to the working environment of our with the contribution of Loacker
awareness and implementing employees and to avoid accidents employees. This model, combined
training sessions for employees. at work. It also encompasses pre- with the code of Ethics and
ventive measures and considers Conduct and the corporate guide,
people in their entirety. Therefore, represents a binding fundamental
Health and safety training we offer our employees numerous basis for all management in the
sessions possibilities to keep healthy company. Other measures will
and to increase their personal include drafting a management
Hours wellbeing. The office workspaces handbook as well as developing
were devised to be ergonomically a tailored training program for
fit for purpose, and employees managers.
receive tips on behavior which will The Leadership guidelines
boost their health when working in were developed with employee
3,820 front of a screen. The Production
Divisions feature shift work or
work on an assembly line: we
participation. In addition to the
corporate mission statement,
these guidelines are a binding
focus on providing regular shifts basis for all managers in the
to reduce health complications. company.
Health training as well as The supplementary management
informative sessions on work and handbook deepens the opera-
Participants life balance or resilience empower tional aspects of management
our employees to focus on their and was given to all managers.
health. The guidelines and the handbook
are available to all employees.
The tailor-made training program
626 for managers is based on the
contents of these documents.
16Principle 3 4 5 6 Principle Principle
The Randstad Award as
most desired employer in
north-eastern Italy
Principle
In 2015 and 2016, Loacker
received the Randstad Award
for eastern Italy. According to
the survey, Loacker met the 10
most important criteria which
make out desirable employers:
a competitive salary and social
contributions, the opportunity of
having a career, a strong man-
agement, a pleasant working
environment, a safe working
environment, work-life balance, Working contracts
financial stability, interesting tasks
during the working hours, good 98.4% of employees are part of a
training standards, and social collective bargaining scheme or
responsibility. on minimum wage.
Men and women in the
company
52% 48%
Management Administration
(78 people) (304 people)
81% 19% 54% 45%
Loacker Group
employees in 2019:
1,075
Production and other relevant areas Loacker Stores
(680 people) (91 people)
53% 46% 34% 66%
Disabled
employees
6
17COP –
Communication on Progress
18Environment
Principle 7 8 9
businesses
should support
Principle
undertake initiatives
to promote greater
Principle
encourage
the development and
a precautionary environmental diffusion of
approach to responsibility; and environmentally
environmental friendly
challenges; technologies.
Assessment,
principles, and
objectives
We are firmly convinced that production; we avoid or try to green issues and questions and
objectives such as delivering minimize the negative effects raise awareness of these matters
high-quality products and our business may have on the in a targeted manner among our
services, protecting the envi- environment; we endeavor to employees and stakeholders.
ronment, upholding social and reduce the use of resources and
ethical principles and economic increase resource efficiency
success should not represent an when producing our products
element of conflict today, nor for and during transport. We also
future generations. Protecting pay attention to sourcing a high
nature by means of our corporate number of sustainable, organic
initiatives is both our duty and a raw materials.
challenge we face every day due
to our responsibility toward the Every decision-making process
environment. systematically considers environ-
mental criteria, implements green
We systematically integrate technologies, and constantly
corporate environmental protec- improves environmental protec-
tion measures and are committed tion within the Loacker group. We
to green and resource-efficient promote the understanding for
19COP –
Communication on Progress
Implementation and measures
The environmental protec- Saving energy: wastewater pollution as limited
tion management system heat recovery as possible: in Heinfels and Auna
di Sotto we installed sludge, fat,
As of 2001 the Loacker The dispersed heat from the and oil filters before the materi-
production plants have been baking process is used in a als end up in the sewage system.
certified pursuant to ISO 14001, targeted manner in all our Readings prove our wastewater
the international environmental production facilities: indeed, is biodegradable. We ensure we
management system, and are heat recovery installations use water parsimoniously, and
subject to a yearly audit. National siphon the heat from the oven for we do so by using water-saving
and regional documents and heating purposes and prepare technologies in our bathrooms.
regulations are also respected. warm water. We only use oil to
Our transversal environmental cover peaks in production levels. Waste and recycling
protection management system Thanks to heat recovery we
focuses on a preventive culture saved approximately 2.4 million Our waste policy focuses on
which is systematically planned, liters of fuel oil between 2013 not creating waste in the first
monitored, and streamlined. and 2018; this equals approxi- place and to recycle as many
We are in constant contact with mately 7,500 tons less Co2. resources as possible. The waste
external suppliers and business we do generate is separated into
partners to achieve the required Emissions different groups, such as paper
synergies for the constant and cardboard, plastic or wood
improvement of the environ- Our company’s activities have and is then sent to be recycled.
mental protection management a small emission footprint. 56% of our waste is paper and
system. Modern technologies allow us cardboard, followed by 13%
to minimize levels across our plastic and 9% wood. The majority
Loacker sustainability production sites, so much so of our remnants can therefore
report that they are below the required be recycled. Only two percent
legal thresholds. To reduce of the entire waste production is
We published the first Loacker fumes produced by cars’ exhaust composed of polluting waste, for
sustainability report in 2015, pipes, we increased our fleet example oils filtered from waste-
following preparatory work and of vehicles with two additional water. We send polluting waste to
dialogues with our stakeholders. e-vehicles. Employees will be specialized service providers who
It also documents overall able to use these for taking care guarantee their safe disposal.
fundamental values, measures, of outdoor areas as well as for
and results in environmental business trips. The e-vehicles Saving and optimizing
protection. are recharged with electricity at packaging
our docking stations: as all our
Green energy electricity is sourced from green Thanks to several different
energy sources, driving with measures, over the course of
100% of our electricity comes this system produces a net zero the last years we have reduced
from green energy sources, carbon footprint. the amount of packaging and
namely reusable energy sources optimized current packaging
such as water and wind. Water use and wastewater solutions. We standardized
Moreover, during May 2011, the packages to ensure that
we installed a photovoltaic Water quality plays an important more products could be placed
infrastructure which produces role in production. We require within the same package. Wafer
more than 66,000 kWh of water to make our dough, and products are primarily packaged
electricity. We still need gas to it has to be flawless. This is in specially developed packaging
heat our ovens, used to produce also why we built the Loacker wrappers for long-lasting baked
wafers. Unfortunately, existing Production Plants in locations goods. Display packaging and
technology does not allow us to featuring a considerable amount outer packaging, transport
replace it with another greener of drinkable water. This is just packaging solutions as well as
alternative. In June 2018, we one of the many reasons why other displays are made using
switched from propane gas to protecting water is one of our cardboard. In cooperation with
methane in the Auna di Sotto top priorities and concerns. In our largest packaging suppliers
plant, sourcing it from the public Heinfels, besides the already we managed to reduce the CO2
grid: this allows us to achieve existing water network, we footprint in primary packaging
savings to the tune of 40,000 created our own “tap” to access by 2%. In 2018, we invested in a
kilometers of transport, which the sources of drinkable water; second new stretcher in Heinfels
was the distance covered by our this allows us to supply and after a material use test. This
vans transporting propane gas have independent control of covers palettes with a stretch
up until now. the source water. We keep film to be protected during
20Prinzip 7 8 9 Prinzip Principle
loading. The new machine allows mental protection management period, three electric cars
us to save approximately 3 tons system. At the forefront of the were purchased primarily to be
of plastic film a year. optimization process we have used on business trips. Several
implemented measures which eco-friendly electric vehicles
Moreover, we are currently aim to reduce empty cargo and were purchased for the sales
working hard to reduce and increase transport optimization. trips to the two companies in
optimize the recyclability of When selecting our logistics and Tuscany (220 and 150 ha). The
packaging materials. Thanks to transport suppliers we consider Loacker locations of Auna di
a new type of heat-sealing film their measures when it comes Sotto and Heinfels were fitted
we want to achieve an improved to sustainability and protecting with two docking stations each
recycling capability and a the environment, i.e. the layout of for e-cars which can be used for
significant reduction of materi- their fleets, environmental certi- free by employees, visitors, and
als. Even as far as cold-sealing fications, or KPI transparency. In suppliers.
films are concerned, we are cooperation with our transport
currently looking at ways to partners we pay attention to Green agriculture
achieve savings. As soon as both use trucks employing natural
projects are completed, we will gas. This results in saving 20% We avoid using pesticides to
be saving approximately 15-20% in CO2. We also assess the use ensure a sustainable growing
of the entire amount of films, in of trucks using liquid nitrogen culture on the hazelnut planta-
other words a total of 300,000 kg gas (LNG) which would reduce tions in Tuscany. A 1.5-m wide
of films. emissions by 100%. The car strip coasting the row of trees
fleet of our transport partners is kept free mechanically from
Purchasing raw materials is made up exclusively of trucks any weeds: the soil is loosened,
and supplier selection belonging to the Euro 6 category. and the surface capillaries are
To reduce the number of trips, interrupted to maintain humidity
We source our raw materials containers with a greater levels in the soil constant, ensur-
directly from producers and sus- capacity are used more than any ing trees can make use of it for
tainable companies whenever others. By using special contain- longer periods of time. Irrigation
possible, or we enter into long- ers, we increase loading capacity water can thus be saved. The
term contracts with farmers. by approximately 15%. We pay measures to guarantee a green
When selecting our suppliers, attention to optimal truck loads agriculture policy are document-
one of the assessment criteria is and group the deliveries for our ed by agriculture protocols.
proving they have a standardized production plants. By creating
quality management and envi- a precise arrangement plan, Lean management:
ronmental management system we avoid dead time for trucks targeted resource use
in place (which also covers trans- which in turn will not require any
port, packaging, and disposal of unnecessary, energy-intense The lean management project
the material after it has served cooling of the trailers. delivers basic and continuous
its primary use), a sustainability training to employees at a
certification, organic certificates, Green mobility and recognized Institute for Lean
an IFS certification as well as a e–mobility Management in Austria.
transparent supply chain. During the training sessions,
Avoiding the use of private employees will develop practical
Transport and logistics vehicles as well as boosting optimization projects to promote
green transport is promoted sustainable work in the company.
Avoiding and reducing CO2 by Loacker thanks to different
emissions as well as air measures, e.g. the use of
and sound pollution when company shuttle buses for our
transporting goods and people employees reduces traffic on
is a key goal of our environ- the roads. During the reporting
21COP –
Communication on Progress
Measuring results
Yearly environmental report creates an energy balance sheet
for each location every four
We register our key figures relating years. The data assessment and
to energy use as well as CO2 interpretation are documented
emissions every year and docu- in the audit report which also
ment the findings in our corporate contains practical measures to
environmental report. We use optimize energy efficiency or
these numbers to create improve- the whole process. The energy
ment measures for the efficient audit report published by external
and green use of resources. experts proves to Loacker how its
production sites in Auna di Sotto
Energy audits and Heinfels use energy efficiently
and that the company wants to
An external audit team registers increase its savings measures in
and analyses data on energy the future.
requirements, use, sourcing and
22Key figures*
Waste and CO2 reduction:
recycling CO2 savings
Recycled remnants: by heat recovery:
94% 1,939 t
CO2 savings
by green electricity:
4,447 t
CO2 savings
via photovoltaic installations:
8t
Total CO2
savings:
6,395 t
Heat recovery
Fuel oil savings banks
to heat recovery:
611,816 l
Electricity use
Electricity during the reporting period
was provided using
100% green electricity.
Lean Management
Employees who took
part in a training session:
163
Projects:
124
*The key numbers were taken from the 2018.
23COP –
Communication on Progress
24Anti-corruption
10
Principle
businesses should work
against corruption in
all its forms, including
extortion and bribery.
Assessment,
principles, and
objectives
Loacker stands for fair, trans- resentatives. As a local family-run
parent, and honest business business with a rich history in
practices: we do not tolerate the region we are committed to
corruption in any shape nor form. our locations. We take our social
This includes extortion, bribery or work seriously and contribute to
illegal benefits. sustainable development projects
on the ground. Our corporate
We are an independent company responsibility also includes
and not affiliated to any political engaging in the social and cultural
party and do not accept direct life of our regions, and we pitch in
or indirect donations to favor by shaping the narrative to ensure
political parties, movements, it becomes a worthy and modern
subcommittees, or political rep- principle.
25COP –
Communication on Progress
Implementation and measures
Controls and reports process. It also created an Employee training
in-house Supervisory Body
In 2017 Loacker implemented consisting of an external lawyer, We raise awareness among our
an organizational, managerial, a corporate consultant, and employees by sending regular
and control model pursuant to the head of the Loacker legal information via newsletters, our
Legislative Decree 231/01. The department: it is tasked with employee magazine, or training
model monitors the adherence monitoring, controlling, and sessions. The core principles
to laws and in-house rules as implementing as well as updating on anti-corruption and data
well as the Code of Ethics and the Code of Ethics and Conduct. security are taught to every new
Conduct insofar as anti-cor- Employees are called to report employee during their induction
ruption is concerned. Should a a breach or a suspected in- and will also be repeated in their
conflict of interests arise among fringement of the Code of Ethics induction brochure.
the Board of Directors, manage- and Conduct or other legal
ment or other employees, they regulations in writing or orally
are duty-bound to report said to the Supervisory Body or the
issue to the relevant person and relevant person in the company.
the Supervisory Body. Employees are also duty-bound
to control that suppliers and
Every business operation branches follow and respect the
must be correctly registered, ethical guidelines in the Code of
approved, traceable, appropriate, Ethics and Conduct in their unit
and coherent. When exercising or department. Measure will be
one’s duties, accepting presents, swiftly adopted should genuine
payments, material benefits or doubts arise relating to unethical
other benefits in any shape or behavior.
form from clients, suppliers, civil
servants, or other third parties Data protection and informa-
is not allowed. Insofar as public tion security
authorities and institutions are
concerned, all employees and Protecting data and information
members of company organs are provided to use by our employ-
duty-bound to act in accordance ees, clients, suppliers or business
to the law and in a transparent partners is our top priority.
way, maintaining the principles Several security measures
enshrined in the Code of Ethics based on ISO 27001 reduce
and Conduct. the risks of data misuse and
guarantee overall data security.
To control the adherence of Every employee with a computer
these guidelines, Loacker will receive training on data
established a report and control protection during our IT security
management module.
Measuring results
During the analyzed period no reports, complaints, pecuniary or other
fines were implemented due to a breach of the legal framework relating
to anti-competitive behavior, among others corruption or the establish-
ment of a cartel or monopoly.
26Company profile
Alphonse Loacker founded the wafer and chocolate specialties
family-run business in 1925. Over are in Auna di Sotto/Unterinn
the course of the years it went (South Tyrol/Italy) and Heinfels
from a small regional bakery to (East Tyrol/Austria). In Tuscany
a brand recognized in the whole Loacker also relies on two
world whose wafer and chocolate hazelnut plantations. Moreover,
specialties bring joy to clients in Loacker manages seven Loacker
more than 100 countries. The two Stores including their Loacker
production plants which create Cafés and Brand Shops.
LFH GmbH
Family Holding
A. Loacker AG
R&D Production
Marketing, Sales (IT)
A. Loacker A. Loacker & Loacker Loacker
Konfekt GmbH Söhne GmbH USA Holding Inc Deutschland
Production (AT) Sales Trentino/AltoAdige (IT) Holding (USA) GmbH
Sales (DE)
Loacker Loacker Loacker
Moccaria Moccaria USA Inc
International Italien GmbH Sales (USA)
GmbH Franchising (IT)
Franchising (AT)
Loacker
A. Loacker Tenuta Corte Migliorina
Tourismus SVL
GmbH Agricultural Enterprise
Castel Heinfels (AT) (Toscana - IT)
Mission:
Loacker
Middle East DMCC
We deliver light,
Regional Head Office
Middle East (VAE)
tasty snacks bursting
with pure goodness
Dolomites Milk GmbH to people in the
whole world.
Production
Derivatives of Milk (IT)
27COP –
Communication on Progress
Product portfolio
Loacker’s product portfolio high-quality ingredients and do
encompasses wafer specialties, not feature:
chocolate snacks, chocolate bars,
refined patisserie specialties and • colorings
chocolate with flavored ganache. • preservatives
All Loacker wafer and chocolate • hydrogenated fats
specialties are prepared using • aromas
• genetically modified ingredients
Strategic business fields (SBF)
INDULGENCE
Chocolates Patisserie Patisserie Sweet biscuit
assortments
Chocolate bars Chocolate bars Chocolate wafers Wafers
CHOCOLATE COOKIES
NUTRITION
Product Varieties
22 46 117
Product flavours formats
families
28Markets
Loacker products can be
purchased in over 100 countries in
the world. The strongest markets
outside Europe are Saudi Arabia,
South Korea, Israel, China, and the
United States. Italy represents its
strongest market; indeed, Loacker
is the wafer leader on the national
market and boasts a 57% market
share.
29COP –
Communication on Progress
Certifications
Awards
Sweets Global Award Sapore dell‘Anno Randstad Award Product of the
“Honours outstanding “Flavor of the Year” “The most attractive Year – Italy
personalities” 2012; 2013; 2014 employer” in North-East Italy 2017:
2007 2015; 2016 Loacker Cacao & Milk,
2018:
Loacker Chocolate Bars
30Overview
957
million units of
1,075
manufactured
wafer and chocolate
specialties
38,796
employees work for
the Loacker Group
tons of wafer and
355,64
chocolate specialties million Euro total
turnover
3132
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