Open Road Annual Review 2019/20 - Open Road Visions
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Open Road Annual Review 2019/20
Welcome Welcome - continued New Trustees
We are delighted to introduce our 2019-2020 Annual quality services to vulnerable We welcome Daniel and Caroline to our Board. We are very grateful to both for
report. As we do so and on behalf of all Trustees and the people and their families, We accepting our invite. Our trustees are volunteers, giving their time without recompense,
Senior Management Team, we want to thank everyone are committed to diversify our with wide ranging professional backgrounds. All bring a unique wealth of knowledge
involved with Open Road for their strong support during work, to reach more people, and experience to support our mission - Open Road couldn’t do what we do without
another successful year. to innovate and use more them and, as such, we offer our thanks for our trustees’ unstinting support to Open
advanced technology to add Road, which we greatly value.
We write this while still deep in the Covid-19 crisis. We rapidly value to our services. Meeting
had to adjust our service delivery model to ensure that we the challenges of the Covid-19
adhered to Government advice keeping our clients, staff, Sarah Wright Nick Alston crisis has shown both the
Chief Executive Chair of Trustees
volunteers and partners safe, whilst still offering services to need for this and our ability
some of the most vulnerable people in our communities. to respond.
Many organisations sadly had to close their doors, but our other support to keep Open Road on track. We were sad to
staff teams and volunteers have willingly adapted to new see Robert Smith step down as our Chair of Trustees after We continue to promote our
ways of working, keeping all our centres open while also many years, but delighted he remains as a valued Trustee on valuable services through our
delivering a first class service in innovative ways. So a huge the Board. Nick Alston has taken over as Chair of Trustees and campaign EVERYBODY KNOWS
thank you to everyone who has made this possible. we were also delighted to welcome two new Trustees to the SOMEBODY. We are proud of
Daniel Robert West Dr Caroline Dollery
team: Danny West, a businessman who has lived experiences what we do, but we could do
Our Achievements in 2019/20 of drug and alcohol addiction; and Dr Caroline Dollery, a so much more with your help,
Daniel has been a supporter of Caroline has been a longstanding
Our three projects in Kent continued to develop, with local GP from Danbury and former Chair of the Mid Essex be it volunteering for one of our
Open Road for the last couple advocate of Open Road and became
new and improved premises in Chatham for our newest Clinical Commissioning Group who has a special interest projects, helping with funding
of years and joined our board in a trustee with Open Road in May
Wellbeing and Recovery Service. The Cookham Wood in mental health and our client group. Caroline is also the raising events or donating via
February 2020. He tells us more 2020, bringing a wealth of clinical
and the Wellbeing and Recovery Service both won team Chair for Mid Essex CCG’s Mental Health Sub Committee. our website. Be part of that
about himself and why he joined experience to our board. Caroline is
awards at our annual rewards and recognition event, with positive difference! Support
our board. a practicing GP at Beacon Health
Louise O’Donnell from Cookham Wood winning the Chief Challenge us and those who access our
Group in Danbury, Essex and former
Executive’s Award. The Young People’s service saw increased With the commissioning environment remaining very services by donating on our
“I’m Daniel Robert West, a lifestyle Clinical Chair of Mid Essex Clinical
referrals over the last year under the direct leadership of constrained, the financial position in 2019/20 was a website - go to www.openroad.
coach / author and also one of Commissioning Group. Caroline is also
Vincent Akinnawo. The restructure of all three projects was a challenge. With modest fundraising, very careful budgeting org.uk and press the ‘donate’
the trustees of Open Road. The the Chair of Mid Essex CCG’s Mental
resounding success under Nicha Dyett’s management. We and a continuing drive for efficiency, we are delighted to button - it’s that easy and
reason I become a trustee of this Health Sub Committee.
were also delighted to receive a visit from the High Sheriff report a surplus for the year. Our accounts are summarised could save a life. All donations
recovery charity is because I spent
of Kent, Paul Barrett and his wife Patsy who met with all the on page 17. The financial outlook remains tough but we large and small are always
the best part of two decades in “I am delighted to become a trustee
teams, volunteers and some of our service users. are determined to continue to make significant progress in very welcome and will keep
active addiction myself. Having of Open Road. As a GP working with
changing people’s lives. The need for our services is growing us going stronger and longer.
been through addiction and come people struggling with addiction,
Our successful partnership with The City of London Police and we want to do more and better than ever before.
through the other side, my mission Open Road have been a safe and
providing our London SOS Bus at Liverpool Street Station
in life has now become about effective organisation for me to refer,
continued during the Easter period in 2019 and then Confidence
helping others and doing my knowing that they will offer the kind of
again in the run up to Christmas. We are exploring the We remain confident that we can give those who walk
very best to break the stigma of support most needed and that there is
Bus becoming a more regular feature in London. through our doors the greatest gift of all, another chance
addiction. I could not be more strong peer support as well. Outcomes
at life and we are passionate in our determination to do
proud of the work we are doing are good and many people end up
Our Criminal Justice Services, Cookham Wood, the so. Our reputation is strong and we have the support of our
here at Open Road and encourage volunteering or working within the
Community Rehabilitation Company (CRC), the Essex commissioners, funders and partners. Our positive impact
anybody reading this to get service, actively promoting the goal
Appropriate Adult Service (EAA) and the Women’s Complex and the outcomes for those who use our services give us
Our SOS services work in involved and volunteer.” of recovery.”
Needs projects, have all flourished. Our partnerships with the confidence to remain ambitious for the future. These
the Prison Service, Sodexo, Essex Police and Next Chapter same factors also give us the confidence to approach
partnership with many
agencies including Colchester
(Women’s Refuge) also grew during the year with renewed our fundraising with passion and determination.
Borough Council, Chelmsford
and additional funding. There were 4,359 deaths related to drug poisoning in England and
City Council, Essex Public Health,
Commitment Wales in 2018, the highest number and the highest annual increase
City of London Police, Street
Our Patrons and Trustees Our recently published 5 year strategic plan shows that, as (16%) since the time series
Pastors, McDonalds, Remote
began in 1993.
Open Road could not exist without our Trustees and Patrons we approach our 30th anniversary in November this year, Medic UK.
who provide the vital governance, advice, fundraising and we have never been more committed to providing high Make a donation!
Text: OPEN00 £5 to 70070
2 Open Road Annual Review 2019/20 Open Road Annual Review 2019/20 Online: openroad.org.uk/donate 3
or please call: 01206 369782New Contracts and London SOS Bus
Following on from our very popular SOS Bus welfare projects in Colchester
Services in 2019-20
and Chelmsford, in 2018, we completed a highly successful pilot project, in
partnership with City of London Police. The pilot operated throughout the 2018
World Cup campaign where we supported vulnerable fans and members of
the public. We are pleased that over the last year, our collaboration with City
of London Police has continued. By January 2020, we completed our second
Christmas cover for the City of London Christmas campaign. Throughout November, we covered Thursday
We have certainly had a busy year with exciting new contracts and services launched, as Open Road
and Fridays, and through December, we covered Thursdays. We would not have been able to cover even one
continues to grow and diversify, to help more vulnerable people in local communities. shift without the brilliant support from our amazing SOS Bus volunteers, who travelled from Essex to London to
complete their volunteering shifts, travelling back in the earlier hours of the next day. With our thanks to our
fantastic volunteers, City of London Police for their vital support of our service as well as the other emergency
We were delighted that our MCTC Counselling Services Contract with the services who we work with in London. Also, our thanks to other supporters of our services, such as McDonalds
Ministry of Defence was re-awarded to us, having provided services for 14 years who generously provide our volunteers with a hot meal on every shift, whether in Essex or in London.
This incredible service supports vulnerable military detainees at Colchester’s Military Corrective
Training Centre, working in partnership with the centre’s welfare team. We offer detainees
counselling support around drug and alcohol issues, anger management and bereavement, Drug and Alcohol Awareness training sessions at Chelmsford College
as well as undertaking drug and alcohol awareness presentations to detainees. Our work
alongside the MCTC Welfare Team means that when a detainee leaves the MCTC to return This year, Chelmsford College invited us to show the students the excellent work that Colchester and Chelmsford’s SOS
home or return to their company, they have learned tools and strategies to support them so buses do for their local communities. As part of this proactive collaboration, our Criminal Justice & Welfare Manager
that they maintain their recovery and better mental health around difficulties they may face in Steve Wood attended two staff training days and delivered some very in-depth training, which the staff thought the
life. With our thanks to everyone at the MCTC and our commissioners, the Ministry of Defence. students would benefit from. From this, we have gone onto deliver 18 drug and alcohol awareness training sessions
to the students, receiving excellent feedback from both staff and the students. In total, around 1,000 people have
attended our sessions. We are now looking at delivering the same drug
Recovery Refuge Project
and alcohol awareness training to a group of parents, through the college.
With thanks to Chelmsford College, their teachers and pupils for making
In 2019-20, we have been working in partnership with Next Chapter providing a Recovery Refuge support
us so welcome, we look forward to visiting you again in the future.
service for women affected by domestic violence, with complex needs in the form of substance and alcohol
misuse. The Recovery Refuge is the first of its kind in this part of the country and offers support and emergency
accommodation to women fleeing abuse, who would not normally be offered refuge due to their substance
or alcohol misuse. Women entering the refuge agree to take part in a treatment plan and will work closely Our Festival Welfare Service extended into gig welfare
with our Open Road Substance Misuse Specialist and the Next Chapter Refuge worker. Once residents have made significant
progress in terms of their recovery, they will be offered the chance to move across to a standard refuge and eventually step-down In August 2019, our team very successfully supported Ed Sheeran’s homecoming gigs, seeing
accommodation to enable them to move on with their lives. We are delighted funding has been agreed for a further 12 months a total of 150,000 fans visiting Chantry Park in Ipswich in very warm summer temperatures of
due to the project’s success. We thank our funders, Colchester Borough Council and look forward to continuing our successful 30 degrees. As with our festival welfare services, we help any vulnerable gig goers; whether
partnership with Next Chapter. that is with medical support or something as simple as a bottle of water to help them to
rehydrate. Our team had an amazing time over the four days, helped lots of people have a
great experience and received lots of positive feedback about our service. We look forward
WOW Project to expanding these vital welfare services and thank our funders for these opportunities.
This year, we have been able to further develop our Women’s Service and launch our WOW Project,
thanks to funding from the Essex Community Foundation Tampon Fund. Women only Workshops Drinkaware project launched in Essex in early 2020
(WOWs) are an Essex wide initiative hosted by us, working with women within the Criminal Justice
System. These women are some of the most vulnerable people in our society facing a number of The project’s Nightlife Crews mingle with customers in bars and clubs to promote a positive social
issues including mental health, domestic abuse and homelessness. The WOW sessions are held on atmosphere and help anyone who may be vulnerable due to alcohol. The 12 month trial project operates
a monthly basis in a number of locations in Essex and have supported these clients to get back between 10pm and 4am on Fridays and Saturdays in night time economy venues in Colchester, Chelmsford,
onto their feet and into education, training and employment. Attendees also have access to ‘release Basildon and Southend. The service is funded by the Police Fire and Crime Commissioner for Essex, the
packs’ containing essentials such as sanitary products, shampoo, deodorant, toothbrush and toothpaste. These ‘release packs’ NHS, and Chelmsford BID, with crews managed by us in Chelmsford and Colchester, the YMCA SOS Bus
are also distributed to women upon their release from prison during their first probation appointment on their day of release. in Basildon, and Triple L Training and Medical Ltd in Southend. We are delighted to be involved in this
Organisations such as Next Chapter, Essex Feminist group, Winning Women Essex, Clacton Women’s Labour Group, Tendring proactive, positive service helping people to stay safe on nights
Baby Bank, Essex Fire Service (Winter Warmers Project) and Waitrose Colchester have overwhelmed us with their generosity in out and thank the project’s funding partners and Drinkaware
donating items for us to offer to the women. We thank all our amazing donors and funders for making this project possible. for this opportunity.
Make a donation!
Text: OPEN00 £5 to 70070
4 Open Road Annual Review 2019/20 Open Road Annual Review 2019/20 Online: openroad.org.uk/donate 5
9
or please call: 01206 369782Looking Back
1993
> Open Road purchases
Maldon Road premises,
giving the charity a
permanent Colchester
1990
centre and also secures
> Sarah Wright is recruited by the charity’s future
Founders, Richard and Bridie
development
Ashrowan to head up our charity
and drive it forward > Funding is obtained for
< Open Road was established in 1990 by Open Road to run a similar
Richard Ashrowan and Bridie McElroy • Open Road sets up a volunteer < The Tudor Trust Clacton project, a joint
at their home in Colchester. Open scheme, actively offering people becomes our first initiative with NEEDAS and
Road subsequently moved to the Trinity the chance to volunteer for us major funder and local Social Services
Centre in Colchester. It initially opened and support our aims of helping agencies agree to
for Acupuncture, Chinese herbs and vulnerable people on their support Open Road • The regional health authority
Counselling and in its first year, saw recovery journey in our provision of awards Open Road funding
50 service users who were living with treatment services for a full time nurse
problems relating to drugs, alcohol, • We offer expanded counselling
services to our service users
1994 1995
or tranquilisers
• Open Road moves to the Trinity •Open Road’s service users
Centre where we initially open one produce a poetry anthology,
afternoon per week, offering services allowing them to express and share
Bridie & Richard
and support their feelings and emotions about
their experiences and raise funds • Open Road moves into its < Open Road’s project offices open
• Richard and Bridie create an innovative for Open Road new permanent premises in in Clacton, to support service users
service using complementary therapies Maldon Road in Colchester, in this locality
1992
to assist recovery beginning a new phase of
development of services
and planning for the future
• Open Road continues to develop its range of services, and starts working
1991
with female service users and those with alcohol problems, offering sessions
> Open Road relocates to 15 Queen Street in
to support their treatment and recovery
Colchester, and we are also able to increase • Group therapies are
our opening times to a full 5 days per week introduced to further support
1996
our service users’ recovery
• Needle Exchange is introduced as • Open Road receives its first National
<
a freely available facility to our • Open Road holds its Lottery grant and funding from a national
<
service users, and HIV testing and first charity ball which charitable trust to allow us to employ five
counselling services also begin is a great success, raising additional staff, as our charity goes from
much needed funds for strength to strength
> Open Road introduces additional the charity
therapies, including Shiatsu • New project partners come on board as
massage and Aromatherapy, Open Road works with Essex Probation
in line with our ethos to offer Service, including funding for a full time
alternative therapies to probation worker
aid recovery
< Further new therapy groups and structured
activities are started, including art groups,
relaxation groups, relapse prevention,
Every £1 spent on treatment 27% of employers say that acupuncture drop in, Leisure World groups,
saves £2.50 to society. drug use is a problem at work. Original leaflet we to meet the needs of our service users
produced when we first
Around 1 in 11 (9.4%) adults aged 16 to 59 had taken a drug set up in Queen Street
in the last year. This equated to around 3.2 million people. Make a donation!
Text: OPEN00 £5 to 70070
Open Road Annual Review 2019/20 Open Road Annual Review 2019/20 Online: openroad.org.uk/donate 7
5
9
or please call: 01206 3697821997 1998 • Open Road introduces a rolling training
programme and structured communication
meetings for volunteers
< Training placements
2001
• The uptake of Open Road’s drop-in facility
remains high this year and provides an
important interface between those clients
making changes and those who appear
continue to be taken unable to make changes
• Open Road purchases Clacton up by Student Nurses,
• Implementation of the NEEDEX
<
premises to provide a permanent Social Workers and
computer system for Needle Exchange < Open Road introduces a successful
treatment centre in the locality, qualified professionals assessment initiative for the Needle
funded by a grant from the • Staff support groups take place for the benefit Exchange clients in terms of safe practice,
National Lottery Charities Board. < Open Road holds its first team • Open Road introduces a new of all team members and minimising harm
<
Our centre opens the same year building weekend for staff computer network with support from
2002 2003
The Catalyst Charity
• Open Road introduces • Open Road secures new
information, advice and independent funding for
support in relation to additional drop-in facilities
Hepatitis C • There is a significant increase in all aspects
of our work in Clacton • Open Road sets up a new • We make contributions
• Open Road installs a new
computer system to support the project in Chelmsford to local care pathways to
1999
charity as it continues to grow and at Changes, which improve the existing Models
develop, with increasing service opens in January 2003 of Care, and a new Day
user numbers Care project is piloted
> The charity moves the in Colchester
• We actively work towards achieving Colchester service to larger
• Group therapy activities compliancy with QUADS premises at 5a Queen Street > Funding is received
are expanded, as demand > 4 members of staff for a second
increases successfully complete • Open Road attains the Investors in • The charity’s opening hours drop-in centre in
<
ear acupuncture training People Award. The award is formally are greatly extended and Clacton, including
• Open Road develops service presented to our Chief Executive, the staff team expand, due funding to
user involvement with the aim • Open Road also creates a self Sarah Wright to the continuing demand employ
of ensuring that our clients’ evaluation questionnaire, for our services a nurse
voices are heard allowing clients in a therapy
programme to actively monitor
• Open Road develops shared
2004
their own progress
care arrangements with other • Open Road introduces a
statutory and non-statutory • Our partnership with Essex > Open Road receives Lloyds TSB pilot floating support scheme,
<
bodies Probation goes from strength to Foundation funding which allows us to aftercare and structured day care
strength with targets surpassed employ two part time homoeopaths programmes
and regular sessions held at
Probation offices • Open Road produces a questionnaire > Open Road • We increase our Head Office
2000
for our service users to complete, • A robust system of develops its first team and appoint new roles;
• Drop-in demand increases allowing us to obtain feedback and staff appraisal and Business Plan Finance Assistant, Fundraiser
by 15% over the year views on our services internal supervision continues covering a and Quality Manager, to ensure
to be a positive aspect of 3 year period that we are appropriately
staff development staffed operationally, as the
charity continues to grow
• A new successful, time limited group is • Open Road installs a new > Group auricular
facilitated in Colchester by our Family Miriam/Altrix computer system, acupuncture > We are awarded
Support Worker for families and partners funded by the Health Authority proves popular with the High Sheriff of
positive results. Our Essex’s Award for
9% of adults aged 16-59 years
• Open Road service users begin to hold • Open Road’s Maldon Road, new Aromatherapy ‘valuable service in took an illicit drug in 2018-2019.
weekly meetings at our Colchester Colchester centre is given a project in Clacton enhancing the life
centre and a committee is formed facelift courtesy of The Trinity is launched of the community’
which also plans fundraising initiatives Rotary Club in Colchester Make a donation!
Text: OPEN00 £5 to 70070
Open Road Annual Review 2019/20 Open Road Annual Review 2019/20 Online: openroad.org.uk/donate 9
5
or please call: 01206 369782Alcohol
Family &
Physical
2009
realationships 10
health
9
2005 2006
10
> Open Road secures new treatment
8
10
9 7 9
8 8
6
7 7
contracts to extend services
5 6
6
5 4 5
Money 4 3 4 Use of time
3
throughout South and West Essex:
10
10
3 2
9
9
2
8
8
2
12/04/2013 - Worker & Client
7
7
1
6
6
1
Basildon, Brentwood, Canvey
5
1
5
4
4
25/01/2013 - Worker & Client
3
3
2
2
1
1
• Open Road holds its 15th successful Charity Ball
12/10/2012 - Worker & Client
Island and Harlow
1
1
<
2
2
1
3
3
1
4
4
1
5
5
2
6
2
6
7
7
2
8
3
8
3
9
9
10
10
Accommodation Social network
• Open Road opens new
4 3 4
• Open Road Alcohol
• Open Road moves its office HQ to 12 North Hill, Colchester
5 4 5
develops a new
Family & 7
6
5 6
7
premises in Coggeshall Road, project inrealationships
Burnham on Crouch
10
Physical 9
8 6
7
8
9
health 10
8 10
Braintree
• Open Road holds an ‘Image Identity’ exhibition and we
9
9
8 10
10 10
> In partnership with Essex Police,
9 7 9 Offending Drug use
are very fortunate to have the Big Lottery Chief Executive
8 8
6
• Open Road receives a
7 7
5 6
6 Emotional
Open
MoneyRoad pilots a new
5 4
3 4
5
Use of time health Peter Wanless officiating
4
GlaxoSmithKline Award project called The Keep3 2
3
10
10
2
9
9
2
8
8
12/04/2013 - Worker & Client
7
7
1
6
6
1
where the charity is Highly
5
1
5
4
2010 2011
4
25/01/2013 - Worker & Client
3
3
2
2
1
1
Commended • Open Road starts work at the 12/10/2012 - Worker & Client
1
1
2
2
1
3
3
1
4
4
1
5
5
2
6
2
6
7
7
2
Military Corrective Training
8
3
8
3
9
9
10
10
Accommodation 4 3 Social network
• Following the successful pilot
4
• Open Road
5 4 5
Centre (MCTC) in Colchester,
7
5
6 6
7
in 2004, Floating Support is offering drug and
8 6
9 alcohol 7
8
9 introduces ‘The
10
10
now developed in Colchester
8
counselling services to the109 Outcome Star’ to
and Clacton Offending > Open Road is awarded > Open Road features in
Open Road
Drug use
detainees monitor service users’
Strategic Plan
2011 - 2016
(reprinted
April 2013)
Emotional journey to recovery the Business Innovation The route ‘Secret Millionaire’ on
• We undertake a new Children’s • We undertake a pilot research
health
Award for Essex for
Building on
our
forward
for supporting reputation in the region
people with
drug and
as a leadin
g
alcohol addic charity
tions Channel 4 and is presented
Trust project in Braintree project with Anglian Ruskin University • Open Road receives funding for a our SOS Bus project with £20,000 by celebrity
<
to assess therapy outcomes Project Nurse in Braintree, and a DRR hairdresser, Adee Phelan
• We continue to hold our annual (Drug Rehabilitation Requirement) > We launch our new
charity ball, and this year’s is • Progress 2 Work project commences project is implemented in Mid Essex Strategic Plan ‘The Route > Open Road’s new Harlow
again another great success – Barclays agree funding in partnership with Probation Forward’, which forms centre is launched by
the basis of our charity’s Patron and MP Robert Halfon,
• Investors in People reassess aims and goals going forward
2008
providing support services
Open Road and we achieve locally through partnership working
and maintain our award • We receive two
further Big • Open Road launches an A&E support service
< Open Road is assessed
2007
Lottery grants at Broomfield Hospital in Chelmsford
allowing us to and successfully attains
> With various partners, Open extend our work the Investors in People • We are assessed and successfully attain
Road launches The SOS GOLD Standard the ISO9001 quality standard
Community Bus service • We are successful
in Colchester in gaining the contract to • Open Road is successfully • We work in partnership with the Green Light
<
<
> Open Road’s second 3 year provide drug and alcohol rebranded Trust and launch our Access to Nature project
Business Plan is launched > Open Road wins Peoples Millions services throughout Suffolk
Lottery competition which allows us
• The Big Lottery Fund and • Open Road’s
2012
to extend our Needle Exchange and
other funders agree to fund Family counselling facilities in Clacton
Open Road’s new Stimulant Learning project
Service in Clacton commences > Open Road announces > We receive the High Sheriff of
this year that both Richard Essex’s Special Honour Award
> Open Road is Howitt MEP and Sir Bob for our SOS Bus service
pleased that Russell MP have agreed
Douglas Carswell to become Patrons • Open Road retains its Essex
MP and Lady Diana Open Road wins Business Public Health, delivering
profile in a very positive manner Award for Staff Training and Development the Choices Contract
Douglas Carswell MP
and Lady Diana Kemp-Welch Make a donation!
Text: OPEN00 £5 to 70070
Open Road Annual Review 2019/20 Open Road Annual Review 2019/20 Online: openroad.org.uk/donate 11
5
9
or please call: 01206 3697822013 • Open Road holds its first conference
2017
> SWEAT (Steroids, Weights, t your sta
ff
2019
• Helped approximately 11,000
<
Suppor eness Activ
ities - ns,
on ness sessio
Staff Awar half day sessi of aware
Whole choice
siness
to atives
hours up offer a y altern
• Open Road’s Street Drinkers project
from 2 s we can s, health
sessions
are
ur bu
g event py taster thera
fulness e. These
after yo
staff trainin one advic
your At your and mind
Education and Therapy) Service
one to ening.
l cost to
on ‘Legal Highs’, which was very
relaxation discreet
Look non-threat
people and achieved a
quizzes,
potentia hol - and alcoh
ol and
ative and
know the drug or alco to drugs
to be inclus
ive, inform
Do you ring designed half-day
session the signs
of drug
s of igno ce? agers – recognise
busines in the workpla
learn
for Man team to They will
Training and HR priately. g
Get in touch issues managers nd appro
mis-used
by workin
related We will
equip your and how to respo
commonly We’ll give
misuse ances cannabis.
launched, funded by the Big Lottery
ol l highs’,
is launched in Colchester successful, well received and well Wellbeing in
of subst situations
Please get in touch and alcoh tial risks
successful completion rate
ol, ‘lega sensitive
if you would like to : short-term the poten ds, alcoh handle
talk further about regular, about
anything you’ve read
questions through as steroi how to help.
r these ls, such
in this leaflet. We can gies and
business identify help your ess lose professiona selves seek
the right level of support, Conside your busin ntion strate oyees them
whether it be ment does ce of staff? on preve if empl
for an immediate advice
the workplace
concern or towards cted or
your long term much invest r performan e is suspe sessi ons ssed
wellbeing strategy.
? How ss absence? by unde manage if misus week ly have expre
affected machinery, or members t Plan – themselves put in
sickne productivity operate others l Treatmen or if they ion and
Contact: Anna Trudgian, company’s ed to drive, safety of Individua struggling assess
the situat
a set perio
d
ar to be
attended
Operations Director ? Is your of your workforce requir ge the you to this over
of 78% for those leaving a
le mone
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gue’s duals appe we’ll work with deliver
any If indivi rt, e. We’ll
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in a collea for suppo programm
missio Look after yourdrug or alcoh
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? le business tailored ery plan.
of the public of possib place a -up recov
bysigns
supportin swings, e a follow –
Essex Helpline: you spot
the
eing? g your staff. sion, mood and provid th Promotion
> ‘Wellbeing in the Workplace’
and Heal
• We offer Creative Therapies to service
confu
? Couldional or physical wellb irritability,
Prevention -up gers, to
help
short-term r mana
0844 499 1323 emot exhibit
nnel
Policy, and follow and senio
< any of
your staff
and re-trai
ning if
key perso
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work shop
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structured treatment programme
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Our mission is to empower
poor
lated We will on alcoh h of exper prevention,
a diverse range of you calcu oyer? your policy has a wealt reduction, and
individuals, families ? Have to move on? nsible empl shape
Open Road over 27 years
in harm support
to one
arios.
and communities
and more meaningful to lead healthy have as a respo prevention. of pies, one
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> Chelmsford SOS Bus Project
supportive
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2014
funded scheme
2018
launched, duplicating our
successful Colchester service • Launched a dedicated social
media role highlighting the
• Our Essex AARCS service begins, importance of connecting with
supporting adults and young people our supporters and making
• Open Road retains our Investors in partnership with The Children’s Society’s • The Colchester SOS Bus celebrated
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people aware of our vital work
Identification
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> Published our first
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2015
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• We were delighted that Lord Sta • Piloted London SOS Bus Service
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positive effects for
overarching Clinical Governance • Open Road wins The Essex Appropriate • Our V Festival Welfare Service’s 12 year • Retained our ‘Investing in our clients, their
framework with Dr Pardeep Grewal Adult service, commencing in April 2015 anniversary, supporting festival goers Volunteers’ Accreditation ensuring families and local
as advisory consultant the very best support for our communities
• Our Essex Pharmacy Needle Exchange • Extended our successful Colchester Street volunteers
> Our new Young People’s Substance Misuse service begins April 2015 Drinkers’ Service into Chelmsford, helping > Launched a new
service is launched in Medway in September 2014 vulnerable people • Broadened our festival support support service for
• Open Road moves to a fully refurbished service to include RIZE & Steelyard
<
vulnerable women
2016
larger centre in Harlow, to facilitate the • Medway Wellbeing Service – Time To in Liverpool and London with complex needs,
level of services that we offer – the move Change adults support service launches in partnership with Next
is positively received by service users, to help clients sustain their recovery and • Welcomed our first
<
Chapter, based
staff and volunteers. The centre is officially return to healthier, happier lifestyles marathon running at Colchester and
launched in April 2015, by our Patron, fundraisers at Tendring Refuges
> Festival Welfare Service starts with Robert Halfon MP • HMP YOI Cookham Wood Welfare Service London Marathon
our team helping any vulnerable begins, supporting detainees and Rotterdam
festival goers at national events • We successfully begin co-locating at our Marathon
<
centres across Essex with the Stars service,
2020
> Harlow ‘Walled Garden’ volunteer led Project • Hosted our first steroid conference
<
ensuring that going forward, we are able
started, in partnership with Harlow Council to jointly support service users throughout ‘A Shot in the Dark’ with guests from
their treatment journey across the UK
• Colchester Allotment Project began, offering
clients a green fingered diversionary activity
• Our Essex Appropriate Adult service was only one of three • Our London SOS Bus project continues our
<
• Recovery Cafes started on Saturdays • Launched the Norfolk and such services to remain operational throughout Covid-19 successful partnership with City of London Police
at our centres Suffolk CRC mentoring service
• Vange’s ‘Grow Wild Garden Project’ • Expanded our successful street drinkers • Maintained access to all our
<
• Began offering clients vital remote launched, supported by local services • Started to provide the Essex projects in Colchester and Chelmsford main services during Covid-19,
support via Breaking Free Online including Essex Fire Service CRC women offenders’ service to include Clacton for our service users Make a donation!
Text: OPEN00 £5 to 70070
Open Road Annual Review 2019/20 Open Road Annual Review 2019/20 Online: openroad.org.uk/donate 13
5
9
or please call: 01206 369782Kent Community St James Place Outreach Service
Funding Map Foundation – Kent Community
Fidelity Fund Foundation –
Fidelity Fund
Military Corrective
Training Centre
Military Corrective
Charitable Trust
St James Place
Charitable Trust
Women’s Complex
Outreach Service
Funders and Supporters
Funders and Supporters
Essex Police Training Centre
(MCTC) Colchester Women’s
Needs Complex
Treatment Capital
Fire and CrimeEssex Police (MCTC) Colchester
Festival Needs Treatment
Support Services
Capital
Essex Community Screwfix Fire and Crime
Commissioner Commissioner Festival Support Services Digital Support
Essex Community Screwfix Awards Welfare Digital Support
Initiatives Fund Foundation Foundation
Awards Welfare
Initiatives Fund for All for All £30,148£30,148 Services
Services
Donations
Donations
Colchester Colchester £41,000
£41,000
Borough Homes Borough Homes Young Person Service
£20,000 Young Person Service
£20,000
£20,000 Outreach Service
£20,000 Kent Community St James Place
MHCLG /MHCLG / Colchester
Colchester Women Services
Donations Foundation – Charitable Trust Borough Council Women Only
Donations Fidelity Fund Military Corrective Borough Council Funders and Supporters Women Only Women Services
Training Centre Workshops
Women’s Complex Workshops
Essex Police (MCTC) Colchester Needs Treatment Capital Welfare Services
Essex Community Fire and Crime £5,000 Festival Support Services £9,498.00 Welfare Services
Screwfix
Essex Essex Community
Community
Initiatives Fund
Foundation –
Foundation
Commissioner Awards
£5,000 Welfare £9,498.00 Digital Support Renewed Contracts
Tampon Fund for All £30,148 Services
Foundation – Donations Renewed Contracts
Colchester £41,000 Medway Young
Tampon Fund
Borough Homes
£10,000 Young Person Service People’s Service
Essex Police
£20,000
£20,000
MHCLG / Colchester
Medway Young
Donations Borough Council £10,000
Women Only Women Services People’s Service
Digital
Essex Police £26,801 £5,000 Workshops
Fowler Smith Welfare Services Worker
Essex Community
£26,801 £5,000
Jones £5,000
£9,498.00 £1,000 Digital
Foundation – Renewed Contracts Support
Fowler
Tampon Smith
Fund Frontline Worker The Diana
Jones Medway Young£1,000
People’s Service Support
Services Tinson Fund
Essex Police £10,000
Frontline The Diana
£26,801 Ecclesiastical
£5,000 Digital Fundraising
Worker£11,000 Services Tinson Fund
£5,000
Fowler Smith Activities
Jones £1,000 £10,550
Support
Frontline The Diana
£2,500 £4,316
Ecclesiastical £36,000 £2,200 Tinson Fund Fundraising
ECF High
£10,000 Services
£11,000 £5,000
£10,550 Activities
Ecclesiastical Sheriff Award Fundraising
£5,000
£11,000
£10,550 Activities
£2,500 £4,316
£36,000 £2,200
£10,000 £2,500 £4,316
ECF High £10,000
£36,000 £2,200
Unrestricted
ECF High
Sheriff Award
Chelmsford New Service £700
Sheriff Award City Council £5,000 Marsh
Clacton Drink Aware User kitchen
CBH Christian
Street Project Resident Trust
Medway
Drinkers Wellness Welfare
Unrestricted
Chelmsford McDonalds New Service £700
Service £5,000 Marsh
Centre Services Unrestricted
Chelmsford
City Council
Clacton Drink Aware User kitchen
CBH Christian New Service £700
City Council Street Project £5,000 Marsh £500
Clacton Drink Aware
Medway Resident Trust User kitchen
McDonalds
Drinkers Meals for Wellness Donating Welfare CBH Christian
Service
Street Project
all our volunteers Centre
Counselling
Services Services, SOS Bus
Resident Women
Trust The David Fogwill
Chelmsford’s Medway Drug and Alcohol Charitable Trust
Drinkers on every shift £500 Uniforms Services
SOS Mini Bus WellnessAwareness Welfare
McDonalds Meals for Donating
Service Chelmsford’s Counselling Services, The David Fogwill
all our volunteers
Drug and Alcohol
SOS Bus
Centre Women
Charitable Trust
Services
on every shift Uniforms Services
SOS Mini Bus Awareness
£500
Meals for Donating Counselling Services, SOS Bus Women The David Fogwill
all our volunteers Chelmsford’s Drug and Alcohol Uniforms Services Charitable Trust
on every shift SOS Mini Bus Awareness Make a donation!
Text: OPEN00 £5 to 70070
Open Road Annual Review 2019/20 Open Road Annual Review 2019/20 Online: openroad.org.uk/donate 15
5
9
or please call: 01206 369782Open Road Visions - Statement of Financial Activities - Year ended 31 March 2020:
Projects and Stats Our Accounts 31.3.20 31.3.19
Over The 30 Years In 2018-19, we
assisted over 1200
people on our
SOS bus services
INCOMING RESOURCES
Voluntary Income Donations
Charitable Trust Income
£
41,830
209,645
52,677
£
58,236
189,500
97,252
in Colchester, Sundry Income
Leads delivery of pharmacy Chelmsford & London. 304,152 344,988
In 2019/20, Supported needle exchange service Activities for generating funds Charity Ball - 16,644
approximately 230 substance Investment income Deposit account interest 4,384 6,990
1,096 provision in Essex, which
Rents received 136,987 90,612
calls users accessing needle distributed 364,838 needles
Income resources from charitable activities Statutory trust income 2,542,252 2,761,678
exchanges at our centres, and this last year.
approximately 30,000 needles
were exchanged. Now operates seven treatment centres in Basildon,
Our Appropriate Adult service across TOTAL INCOMING RESOURCES 2,987,775 3,220,912
Chelmsford, Clacton, Colchester, Chatham,
Essex attended 1,096 calls in 2019/20 Gillingham, and Harlow as well as substance
and was one of only three such misuse treatment in HMP YOI Cookham Wood. RESOURCES EXPENDED
75% of users exiting an Open
services in the country, to continue Costs of generating voluntary income/
Road structured service during
operating throughout Covid. Fundraising/charitable activities Charity ball - 6,905
2019/20 successfully completed
Wages 1,857,153 2,008,698
their treatment programme. In 2018-19, our SOS bus services have
Social security 158,962 170,889
saved public services £222,800
Pensions 41,006 32,178
14000 by reducing ambulance call-outs,
Launched an extremely rare innovative new drug Redundancy 32,663 -
A&E admissions and freeing
12000 and alcohol support service based within an Hire of plant & machinery 13,416 13,958
up police time.
Essex refuge, in partnership with New Chapter. Rent & Room hire 85,789 97,647
10000
Rates & water 11,559 17,366
People Supported
8000 Insurance 28,429 25,969
Light & heat 29,458 24,434
6000
Now, employs over 100 members of Telephone 27,329 26,670
4000 staff and works with 200 volunteers Postage & stationery 25,101 31,792
Number of People Supported
and mentors. In 2019/20, we Sundries 27,600 16,907
2000
employed 15 ex-volunteers; 1 in 3 of Counselling and therapist expenses 24,023 50,314
0 all staff recruited were volunteers. Travelling 72,254 98,146
1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Staff recruitment 4,688 3,098
Year
Repairs & renewals 48,993 77,601
Cleaning 49,687 49,694
1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Subscriptions 8,570 9,371
Project over the 30 years > > > > > > > > > > >
• Drop-in
Courses 26,451 27,496
• Needle exchange
Computer expenses 83,545 90,549
• HIV testing and sexual health • Alcohol misuse needs assessment • Image Identity - Family Learning Project • Street Drinkers Chelmsford Advertising & promotion 18,869 28,476
• Complementary therapy and counselling for substance misuse • Intensive day care programme • Green Care (Green Light Trust, Access to Nature) SOS Bus expenses 101,175 98,385
• Complementary therapy for people who are HIV+ • Day care programme pilot • Student Support • A&E pilot / A&E Service • A&E Service Needle exchange costs 81,637 104,577
• Counselling • Counselling Drug Testing costs 6,654 6,815
• Family Support • Allotments/garden therapy • Medway Wellness Fixtures & fittings depreciation - 180
• Therapy programme • Age Assessments SOS vehicle depreciation 9,817 10,709
• Shared Care arrangements • Stimulant project • Suffolk SIS service • Chelmsford Purple Place • AARCS Computer equipment - depreciation 4,299 -
• Floating Support Client Welfare Service (Floating Support) • IRMS Grants to individuals 21,831 12,014
• MCTC
• KEEP (PPOs) Enhanced support service Col + Bas • Steel Yard Festival Governance costs 2,900,958 3,140,838
• Progress2Work MPACT (Moving Parents and Children Together) • HMPYOI Cookham Wood
1400
• V festival
1200 Legal and professional fees 29,686 48,559
Needle Exchange Users
• SOS Bus Colchester
1000 Auditors’ remuneration 9,800 9,501
• Community re-integration - New Horizons • Latitude Festival • Latitude Festival
800 Accountancy and payroll fees 12,674 13,090
• Subcontracting West Essex outreach to ADAS • Appropriate Adult
600
Needle Exchange Users Bank charges 1,244 1,842
• Alcohol GP collaboration project • SWEAT
400 • Mentoring service - Recovery Champions • Rize Festival
• Norfolk and Suffolk mentoring • Drink Aware
53,404 72,992
200
0 • SOS Bus Tendring • Chelmsford SOS Bus
1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 • Transforming Rehabilitation - Essex Women Offender Mentoring Loan interest - 1,544
Year
• Suffolk Warren Hill YOI • London SOS Bus
• Mid-Essex SAIS Mentoring TOTAL RESOURCES EXPENDED 2,954,362 3,215,374
We now work in partnership with a myriad of organisations including Drug • Street Drinkers Colchester
& Alcohol Action Teams, Public Health England, police forces, criminal justice • Medway YP NET SURPLUS 33,413 5,538
services including prisons, the National Probation Service and Community • Pharmacy Needle Exchange
• Veterans pilot Colchester • Brockfield House
Rehabilitation Companies, local authorities, social services, youth offending,
• Old people’s service Maldon • Street Drinkers Clacton
the NHS including NELFT and EPUT, and other voluntary sector organisations
Make a donation!
• Border Force • WOW sessions
including Forward Trust and The Children’s Society. • Schedule 7
Text: OPEN00 £5 to 70070
Open Road Annual Review 2019/20 Open Road Annual Review 2019/20 Online: openroad.org.uk/donate 17
5
9
or please call: 01206 369782Service Users Our Supporters
Festival
Supporters
Our service users’ recovery journeys can be incredibly hard, where Each year, we receive major funding from the organisations shown here; without their support, we simply could not
their courage, strength and commitment brings amazing successes. exist. Thank you to all our amazing funders and supporters for their very generous donations, grant funding and
contract awards over the last year. Please donate:
Recovery Journeys
• Essex County Council • KentText: to donateFoundation
Community £10, text the message:
– Fidelity Fund
Pioneer Sailing Day • Public Health England • The OPEN00
Diana £10
Tinson (or
Fundmore) to this number: 70070
CS has been a client with Open Road from 2019, initially was drinking 30 units of alcohol 3 times
a week and smoking cannabis four days a week. CS told his key worker it was affecting so many
Please donate:
Diversionary Activity
• Colchester Borough Council • East of England Cooperative Society
• Chelmsford City Council
Online: http://www.justgiving.com/openroad/donate
• Essex Community Initiatives Fund
aspects of his life; from his family life, mental health, physical health to financial wellbeing. He put Text: to donate £10, text the message:
Please donate: Please donate:
Please donate: • Colchester Borough Homes • Essex Policeor postal order to:
Cheque
time into his recovery attending one to one appointments during which he worked on his triggers,
emotions, cravings and his goals. Through these appointments, he learnt about mutual aid Please
Please donate:
donate: OPEN00 £10 (or more) to• this
todonate
Text:toto donate£10, £10, text
Medway number:
Council
themessage:
message:
70070 • E
ssex Community
Open Road Visions
Please donate:
Foundation High Sheriff of Essex
Ltd., 12 North Hill, Colchester, Essex, CO1 1
Text:
Text: donate £10, text
text
• thethe
Forward message:
Trust Award
groups and became a regular member of Marijuana Anonymous, which he says has been a very to donate £10, text the message:
Text:to
Text: donateOnline:
todonate £10, http://www.justgiving.com/openroad/donate
OPEN00
text
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message:
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number: 70070
70070
70070 Telephone:
• Fowler Smith Jones
Text:
01206 369782 during office hours
important part of his recovery. CS has not used cannabis or alcohol for the last 4 months. Today,
• Mid Essex CCG • McDonalds / CGN Restaurants
OPEN00 £10 (or more) to this number: 7007
he now has a much healthier relationship with his family, attends the gym regularly, is working full OPEN00
OPEN00£10 £10(or(or more)
more)
Cheque to
Online:
or to this
this
postal number:
order to: 70070
number: 70070
http://www.justgiving.com/openroad/donate
Please donate:
time and is now out of debt and saving for his own property. He says all aspects of his life have
Online:
Online: http://www.justgiving.com/openroad/donate
http://www.justgiving.com/openroad/donate
• North East Essex CCG • Marsh Christian Trust Online: http://www.justgiving.com/openro
Open Road Cheque Visions
or Ltd.,
postal 12
order
• North
to:
Essex CRC Hill,
/ Colchester, Essex, CO1 1DZ
Sodexo • The David Fogwell Charitable Trust
Please donate:
improved through his recovery and he is now seeing his goals come to life. CS is now in recovery Online:
Text: to donate £10,Online:text
http://www.justgiving.com/openroad/donate
thehttp://www.justgiving.com/openroad/donate
Medway
message:
Young Cheque or postal
Cheque or postal order to: order to:
People’s Service Group Open
OpenRoad Road Visions
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Ltd.,MCTC
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support with us so that we can continue to focus on his abstinence. Open
Telephone: 01206 369782 Ltd., 12
during Hill,
office hours
OPEN00 £10 (or more) Cheque to this
or number: 70070 • Petley Charitable Trust • Rotary Clubs of Essex Open Road Visions Ltd., 12 North Hill, Colch
Text: to donate £10, Cheque orpostal
text the message:postalorder
order to:
to:
Telephone:01206 01206369782
369782 during officehours
hours We hold Lions
contracts with the following public bodies which provide
Telephone:
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Fire and Crime • Mersea
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FB began engaging with her key worker in late 2019 and was bingeing on cocaine. With her
worker, she did work around triggers, cravings, weekly routinehttp://www.justgiving.com/openroad/donate
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group every week, which was something she had fear over attending, now she is a key member • Essex Community Foundation – The Tampon Fund • Plus individual donors who, over the course
Open
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or postal Ltd.,to:
order 12 North Hill, Colchester, Essex, CO1• 1DZ St James Place Charitable Trust of 2019-20, contacted us to donate to Open
of this group. We are extremely proud of what she has achieved, as is she. There was a serious
chance of FB losing her children. Today, some of her Open Road
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the children and in maintaining the home have turned around. Her children have improved
committed to delivering these services to the
significantly at school and her home “is a nice place to live” - not only the client’s words, but her • Screwfix Foundation
social worker’s also. FB’s overall mental health has improved. Her physical health contracts
We
Wehold holdhas improved with the following public bodies which provide our main sources of funding. We remain
contracts with the following public bodies which provide our main sources of funding. We remain
by walking daily which she enjoys – she thanks her recovery for this, as it was not possible whilst
Latitude 2019 committed
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committed to delivering these services to the highest standards with an ethos of continuous improvement.
Our Walled Garden project at Harlow Town Gardens is run by clients who,
supported by project volunteer coordinator Anita Bailey, take care of the
garden come rain or shine, alongside local groups and volunteers in
partnership with Harlow Council. One of our clients, Mel let us know how
it has helped her recovery -
“I first began to attend gardening group at the beginning of this year and ever since I always
look forward to Thursdays! I have found it really beneficial to my recovery journey being outside,
building my confidence, social skills and making friends. It has been so rewarding to see the
seeds that we planted in the late winter and early spring grow throughout the year, providing us
with an abundance of fruit and vegetables to harvest, take home, share with the other volunteers
and donate to the local food bank. We also planted a variety of bulbs and flowers that were
beautiful in full bloom. Being able to take home and enjoy the fruits of our labour has also
expanded my cooking skills, I really enjoy finding and trying new recipes, eating healthily has
helped my mental and physical health. I am now over 6 months clean and sober, I am very
grateful to Open Road and Anita who runs the group, as she has been such a valuable source of Harlow Walled Garden
support in my recovery journey. Like the seeds we planted, we can grow and blossom in recovery!” Coordinator, Anita
Make a donation!
Text: OPEN00 £5 to 70070
Open Road Annual Review 2019/20 Open Road Annual Review 2019/20 Online: openroad.org.uk/donate 19
5
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or please call: 01206 369782You can also read
