PARKSHORE Retirement Community Complete renovation of 17-story high rise transforms regular doors to Intelligent openings - American Direct
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PARKSHORE
Retirement Community
Complete renovation
of 17-story high rise
transforms regular doors
to Intelligent openings
Page 16
Volume 11, Issue 22 • www.americandirectco.com
Allegion creates peace of Call or visit us today to speak with one of our experts about the
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mind by pioneering safety
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Schlage NDE
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Schlage ControlTM
Residential applications
Electronic credentials
Schlage LE Cards, fobs and wristbands
Connect and control more doors
a whole lot easier than ever before
Introducing the Schlage® LE wireless lock for mortise door applications. LE wireless locks are ideal for interior
openings in commercial, mixed-use and multi-family settings, where improving efficiency and reducing costs are
an increasing concern. Like Schlage ControlTM and NDE, LE wireless locks can be managed with ENGAGETM web
and mobile apps–now with enhanced capabilities.
Allegion offers an array of products and solutions for a multitude of applications. Visit our website to
find out more at allegionengage.com.
Schlage is the property of Allegion plc. All other brand names, product names
or trademarks are the property of their respective owners. 011530 © 2017 Allegion
2
CONTENTS
Volume 11 Issue 22
PARKSHORE
Page
16
American Direct’s
Elite Partners
Substantial network across
the U.S. provides successful
openings execution
Page 6
Community Memorial
Hospital
Complete renovation required to
meet seismic regulations
Page 10
The Race for the Future
Who controls the door opening?
Page 14
ClientLINK
Real-time project information
empowers customers
Page 23
americandirectco.com 3
OPENING REMARKS
Dear Friends,
I recently attended the Securing
New Ground conference, an event
sponsored by the Security Industry
Association. As usual, the content,
the speakers, and the attendees Headquarters REGIONAL SERVICE
CENTERS
11000 Lakeview Avenue
were all pointing and talking about Lenexa, KS 66219 1930 W. 3rd Street
innovations and trends in the 800-593-5310 • 913-677-5576 (fax) Tempe, AZ 85281
“security space” that are causing 480-897-0721 • 480-345-7010 (fax)
SALES OFFICES 800-593-5310
many to wonder how far can this ATLANTA 24 Maggies Way
technology advancement go. The 1327 Northbrook Pkwy, Suite 490 Dover, DE 19901
Suwanne, GA 30024 302-672-0779
event highlighted the extraordinary advances taking place in 800-593-5310 • 678-714-8900 (fax)
mobile technology, the amazing benefits to using big data for 1327 Northbrook Pkwy
FLORIDA Suite 490
predictive analytics and to incubate artificial intelligence, the 1222 SE 47th Street, Suite 407 Suwanee, GA 30024
Cape Coral, FL 33904 800-593-5310 • 678-714-8900 (fax)
risks to all of our networks from cyber-attacks, and of course 800-593-5310
11000 Lakeview Avenue
the rapid deployment of the “internet of everything.” Quite an HOUSTON Lenexa, KS 66219
assortment of trends, but all very real for us as individuals 2210 Shady Pine Dr. 913-677-5588 • 800-593-5310
Conroe, TX 77301
and as industry members who take safety and security so 800-593-5310 14248 Cherry Lane Court
Laurel, MD 20707
very seriously. LANCASTER 301-369-9415 • 800-593-5310
3820 Hempland Rd.
This issue of Total Access seems to me to reflect the Mountville, PA 17554 18285 NE Halsey Street
technology migration we have invested in the last several 800-593-5310 • 717-684-4918 (fax) Portland, OR 97230
503-907-2200 • 800-593-5310
years that has, for us, transformed the future of our LOS ANGELES
5861 Pine Avenue, Suite B10B 3820 Hempland Road
business. The cover story of the Parkshore Retirement Chino Hills, CA 91709 Mountville, PA 17554
800-593-5310 800-593-5310 • 717-684-4918 (fax)
Community is a total reflection on the innovations we are
leading in the distribution and integration of physical security OHIO 4429 95th Street SW
1257 Auburn Avenue Suite C, Building 8B
products and those that are electronic or digital. The story Barberton, OH 44203 Lakewood, WA 98499
is a very real totally integrated security and safety solution 800-593-5310 • 866-380-3703 (fax) 800-593-5310
and I hope you enjoy reading about the technology set-up PHOENIX ENGINEERING OFFICES
1930 W. 3rd Street
and server implementation coupled with the old-fashioned Tempe, AZ 85281 322 Arrowhead Lane
Melbourne Beach, FL 32951
door/frame installation, for a seamless, friction-free client 480-897-0721 • 480-345-7010 (fax)
800-593-5310
800-593-5310
experience. We are pleased with this project and anxious to 110 N. Main
SAN ANTONIO
tell everyone about. 322 Breesport Street, Suite A Churubusco, IN 46723
San Antonio, TX 78216 800-593-5310 • 260-693-2354 (fax)
Later in this issue we share another leading technology 800-593-5310 • 210-384-8700 (fax) 3779 E. Rembrandt Drive
innovation with the presentation of our fully transparent SAN DIEGO Martinsville, IN 46151
web-portal ClientLINK. This portal allows for real-time 16486 Bernardo Center Drive 800-593-5310
Suite 278 4612 13th St.
project information and up-to-the-minute shipping dates and San Diego, CA 92128 Marrero, LA 70072
availability status. We have used this internal tool for years 800-593-5310 • 858-627-9284 (fax) 800-593-5310
and are now allowing client access and making it readily SEATTLE 2106 Cross Trails Road
16504 9th Avenue SE Baltimore, MD 21244
accessible in the field with hand-held phones or tablets. Suite 205 800-593-5310
Mill Creek, WA 98012
American Direct has been leading the way in the safety and 800-593-5310 4624 Park Downs Dr.
security products industry. From our perspective, the future Fort Worth, TX 76137
SPRINGFIELD 800-593-5310
of technology and innovation will be driven by those who 301 W. Washington Suite 4
PO Box 998 3568 Dandelion Crescent
are not confined to old paradigms and outdated channel Ava, MO 65608 Virginia Beach, VA 23453
strategies. We are excited about 2018 and beyond and we 800-593-5310 • 417-686-4185 (fax) 800-593-5310
are very thankful for our associates who are at the “point of ST. LOUIS
1 McBride & Son Ctr. Dr., Suite 225
the spear,” leading the changes and innovations together. Chesterfield, MO 63005
We are also grateful to the vendors who continue to support 800-593-5310
our efforts. Thanks for a wonderful year!
Total Access is a publication developed by American Direct. Designed to feature both
construction industry topics and American Direct’s services, Total Access is a resource
for developers, project owners, government procurement personnel, architects, general
Byron W. Whetstone contractors, consultants, and construction industry leaders. The ultimate goal of the
President and CEO publication is to raise American Direct’s visibility among engineering firms, design-
build consultants, and construction industry leaders. Total Access is published by
American Direct bradley.project.
All inquiries, editorial comments or changes in subscription can be sent to: bradley.project, Juliette
Bradley, juliette@bradleyproject.net. This publication may not be reproduced in part or in whole
without the express written permission of bradley.project. To advertise in an upcoming issue of
Total Access, please contact us at 913.558.1104. Single copies: $5.95.
4
Seattle, WA Lenexa, KS
(Headquarters)
Lancaster, PA
Portland, OR
Dover, DE
Baltimore, MD
Phoenix, AZ Atlanta, GA
Regional Service Centers (RSC) RSC Locations
Lenexa, KS
Sales and Service Offices Tempe, AZ
Suwanee, GA
Software Innovation Center Portland, OR
Mountville, PA
Commercial Integration Dover, DE
Tacoma, WA
Baltimore, MD
Our Regional Service Centers (RSCs), located
across the United States, specialize in total
security integration, aftermarket products,
fabrication, assembly, pre-installation, onsite
installation, warehousing, delivery, maintenance,
and ongoing service.
For more information on all services and locations, visit americandirectco.com
americandirectco.com 5
PROJECT PROFILE u Elite Integrator Partners
ELITE INTEGRATOR
PARTNERS by Juliette B. Bradley
American Direct’s original business based on specifications, but instead At the same time, these select
model of providing architectural doors, they digest what the customer’s needs integrators reap many benefits from
frames, and hardware for commercial are and then suggest the best option the Elite Partner program:
new construction, renovation, and available for that specific project. 1) Integrators who were once
remodel has transformed into a These integrators are fully prepared to only working with Division 28
company capable today of designing, provide product and services unique to can now deliver Division 8 and
sourcing, installing, monitoring, and each situation, on time and on budget. 28 product, service, expertise,
maintaining every facet of a building’s Here are a few reasons American and support. Making only one
openings. American Direct is the only Direct and AccessNsite have seen party responsible for everything
company in the industry capable of fully success in building out a national happening at the door makes
combining Division 8 and Division 28 network of elite partners: installations go much smoother
expertise to provide totally integrated 1) Elite Partners are part of the and generally saves money all
safety and security solutions at the communities in which they exist the way around.
door opening. and may be better geographically 2) American Direct and AccessNsite
These successful opening solutions situated to provide the immediate look for business opportunities
require enterprise-grade integrators service a project demands. to bring in Elite Partners. When
who are proficient in providing 2) Elite Partners have achieved there is an openings challenge,
solutions for critical infrastructures the highest level of training and the focus is turned to the Elite
as well as standard access control certification that American Direct Partner who is not afraid to bring
solutions including security, wiring, and AccessNsite provides — in a new technology.
and networking. there is no question about their 3) There is a big shift happening
American Direct and AccessNsite capabilities or skill. in the openings industry where
have an excellent team of in-house 3) Elite Partners are American some manufacturers are stating
integrators, but also work diligently to Direct’s and AccessNsite’s that only companies who
develop a substantial outside network feet on the street. They can understand their technology
of Elite Integrator Partners across the be a reputable guide for will be allowed to purchase and
country to fulfill the responsibilities future business prospects install their product. An Elite
necessary for successful openings and American Direct and Partner is a trusted partner —
execution in all locations. These AccessNsite can then, in turn, trusted by American Direct,
integrators help drive the specifications offer additional business leads to AccessNsite, and their long-term
for each job. They don’t just install the integrators. vendors.
6 Photo: Alistair Tutton Photography
FEATURED
ELITE
PARTNER Photo Credit: Darice Farris Photography
Left to right: Eric Rohleder (AccessNsite), Eriic Harris (IT&S), Jason Cine (IT&S).
Integrated Technology control, IT&S’s go-to product is a schedule or will video integration
& Security, LLC (IT&S) AccessNsite. “We take many things be necessary? Will it be important to
is a technological solutions into consideration when making access video of who actually went in
company in Beaumont, TX providing that decision, but AccessNsite is so and out of that door?
infrastructure cabling, access control scalable — it is easy to do a project with According to Harris, “Access control
systems, security and surveillance an 8-door solution (Rapid Deployment is the best kind of accountability
systems, audio and visual systems, Server, or RDS) or a project with system there is.” Harris has used the
computer network services, phone thousands of doors,” says Harris. AccessNsite system to do all of these
systems, voice and data services, and AccessNsite’s RDS is a very small accountability functions:
emergency assembly. appliance with powerful software. This • Provide a forensic trail. Data
IT&S has a large clientele, each solution can be installed and the end from the system will always be
requiring different kinds of openings user can be quickly trained on how to available to tell the administrator
solutions. When an end user comes to build badges and add rights. “We are who was through that opening
IT&S, Eriic Harris, president, and his in and out — it is that fast and very and when they were through it.
staff evaluate the openings and the cost effective in the market,” says • Serve as a time clock. IT&S
functionality required. “We dig a little Harris. has clients who have their
deeper to see what results our clients Considering the functionality of the employees use a badge reader
are looking for, then we can effectively openings is critical. Harris closely for access control into the
recommend a solution,” says Harris. evaluates each opening — are these building, then the employee has
When it comes to electronic access just doors that open and close with to use a time clock once inside.
americandirectco.com 7
“ AccessNsite is
a great partner
because they are
willing to get in the
trenches with us
and create custom
software access
control — something
many other
companies
Photo Credit: Darice Farris Photography
Integrated Technology and Security, LLC is an American Direct Elite Partner.
Their home office is in Beaumont, TX.
The administrator can compare
the badge reader time with the
time clock time. If there is a
•
can’t do.
Trigger medical emergencies.
Card reader badges can be
programmed to trigger certain
Eriic Harris (IT&S)
”
Harris encourages the end user
to use the data available within the
access control system to identify
discrepancy, it can be addressed codes in a hospital setting (code pain points within their company and
(i.e. how can an employee clock blue, code black, etc.). address them.
in at 8 a.m. if their badge wasn’t With the “sky is the limit” mindset, Access control is an emerging
read until 9 a.m.? This might Harris says access control is grossly market with constant change. “Our
mean that someone on the underutilized. Once you put in an customers are calling us and asking
inside was clocking in someone access control system, so many if there is a way to accomplish
who actually had not arrived to things are possible. “We unearth certain functions and our answer
work yet). ways to make the system work for us is a resounding ‘YES’ because we
• Scheduling. Multiple buildings based on the data we can pull post have AccessNsite to help us do just
can be put on a schedule so deployment. For example, if we have that.” AccessNsite is a great partner
that access is given or denied at a building with multiple employee because they are willing to get in the
certain times, or on certain days. entrances, but we find through the trenches with us and create custom
• Site-wide access control. If access control data that one entrance software access control — something
access control includes closed is being used far more frequently than many other companies can’t do.
circuit TV (CCTV), it can be the others, we can investigate why Elite Partners must be able to
utilized to help verify credentials that is. Does that entrance have better meet the needs of their clients with a
if an individual forgets their lighting? Does it appear to be a safer wholistic access control solution while
badge. CCTV can reduce the entrance? If so, is there something abiding by Chemical Facility Anti-
need for security to have to come that should be done to make the other Terrorism Standards (CFATS) and
to that location to verify, saving entrances as appealing to use? Do we acknowledging Critical Infrastructure
time both for the individual and need more security on the entrances Protection (CIP). IT&S continues to
the security staff. with the most usage?” hold to those standards.
8
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Planting churches in
homes and workplaces
DELIVERING DOORS WITH
is a Proud AMAZING SPEED.
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©2016 VT Industries, Inc. All rights reserved.
americandirectco.com 9
PROJECT PROFILE u Community Memorial Hospital
Ventura County Healthcare
Benefits from New Hospital
Photo: chrischarles.net
American Direct provides 8/28 opening solutions as
HBE Corporation exits the industry in style
by Juliette B. Bradley
HBE Corporation (HBE) has been Hospital in Ventura, CA, is one of the bonds and philanthropic contributions.
a provider of design and construction most critical economic investments American Direct and AccessNsite
services for the healthcare industry in Ventura in decades. It seems very provided a complete 8/28 openings
since 1960. To date, HBE has fitting that a company dedicated solution for Community Memorial.
constructed more than 1,100 hospitals to construction in the healthcare According to Thompson, balancing the
in 49 states in the United States (all industry would polish off their legacy safety and the security issues in any
but Alaska). with such a dynamic project — hospital is challenging. “There are so
HBE’s way of doing business always especially one built specifically for many areas of the hospital that need
utilizes an in-house, multi-disciplinary the community and funded by the a highly secure environment. For
team of architects, engineers, and community. example Labor and Delivery and the
construction professionals to plan, The new hospital, which will have NICU. It is extremely important to be
design and build hospitals. HBE’s Vice 250 private rooms compared with the able to monitor who is accessing those
President, Joe Thompson, says, “We current 242, is being built right next areas and when they are accessed.”
have a very unique delivery system. to the original hospital, a 50-year old American Direct had the task
We only build what we design and facility. The original building will be of providing openings that fit the
only design what we build.” Once converted into same-day services. functionality and effectiveness
construction begins, HBE has always The impetus for the new facility was required in such a critical environment.
focused on pulling from the area’s a state seismic mandate requiring More than 2,000 openings had to be
labor force whenever subcontractors all acute-care hospitals in California considered on this project. Thompson
will be utilized. to rebuild or retrofit their buildings to states that hospital door hardware
Fifty-seven years after designing meet certain earthquake standards is some of the most sophisticated
and building their first hospital, HBE is — a mandate that was unfunded. hardware in the industry. “It can be
ceasing operations. Their final project, Community Memorial raised the very complex with lead-lined doors
the 350,000 sq. ft. Community Memorial necessary funds by issuing tax-exempt for MRI rooms, double doors for air
10quality, and high security doors for data by adopting and enforcing building Because of the nature of hospital
rooms. Each different kind of door has codes with appropriate seismic design business, these secure opening
to be coordinated with the mechanical and construction. In California, the solutions must be capable of restricting
and electrical subcontractors.” government mandates very specific access to sensitive areas and tracking
In addition, door tolerances are construction bracing. Petriches says and preventing the theft of vital
tighter in a hospital environment that the utility systems in Community healthcare equipment and drugs, in
than they are in an office building, Memorial (heating, cooling, piping, addition to protecting both staff and
warehouse, or retail space. “American above ceiling systems) all have to be patients.
Direct did an outstanding job to make braced based off of seismic zones. Community Memorial will open later
sure the tolerances were met. They The space in between the braces is than anyone had hoped. Much of the
literally measured each door opening critical and have to be spot on in order delay has been because of the more
and custom fit the door for an exact fit,” to pass inspection. than 6 months of soil preparation
says Thompson. HBE Project Manager, The hospital is currently operational needed before construction could
Jon Petriches, says “Inspections in but the necessary licensing is begin, dealing with unexpected
California are rigorous and everything estimated to take several months to torrential rain in January 2017, and
has to be installed perfectly.” Petriches obtain. Fire alarm systems and all preparation for and securing delivery
says there were several unexpected medical equipment must be tested of structural steel.
construction changes along the way and passed before any patients can Despite the delay, the community
(moving a wall, changing a door size, be seen in the new structure. is ready and looking forward to
etc.) which meant hardware changes American Direct Project Manager, having access to this state-of-the-
would ensue. “American Direct Kellie Volz, says that American Direct art hospital. The design allows for a
facilitated those changes very well provided 1,325 hollow metal frames, larger Emergency Room, expanded
by coordinating options and finalizing 204 hollow metal doors, and 1,120 Surgical Departments, and the general
the appropriate adjustment in a timely wood doors along with an array knowledge that this new facility will be
manner,” says Petriches. of locks and door hardware. Each completely prepared to accommodate
One of the primary ways a community medical suite (OR, ER, NICU, etc.) is new technology and procedures that
protects itself and its individual citizens separated with a door featuring card local residents will be seeking right in
from potential earthquake disasters is reader access control. their own community.
Community Memorial Hospital
Footprint
Six-story plus basement replacement hospital.
General Contractor: HBE Corporation
Project Contributors
Access Control Solution
AccessNsite
Stainless Steel Frames
Ambico
Hollow Metal Frames and Doors
Ceco
Locks
Falcon, Schlage
Closers Hinges
LCN McKinney
Thresholds and Weatherstripping
Pemko
Pivots and Mag Hold Opens
Rixson
Integrated Doors
Rite Doors
Flat Goods and Latches
Rockwood
Community Memorial Hospital features more than 2,000 door openings — each with sophisticated hardware Wood Doors
and exact specifications for door tolerances in order to pass rigorous California state inspections.
VT Industries
Photo: chrischarles.net
americandirectco.com 11SMART,
SIMPLE,
SEAMLESS
Totally Integrated Safety and Security Solutions
AccessNsite is a total access control solution with powerful systems interoperability and automation configurable to
a building’s distinct needs. Our next-generation software integrates with best-of-breed hardware, as well as existing
hardware and systems, enabling simple, scalable, and cost-effective deployment and maintenance.
NEW PRODUCT RELEASE!
At AccessNsite, next generation” is more than a
buzzword. To stay ahead of rapid technological
change and increasing cyber threats, we are
unrelenting in the evolution and enhancement of our
software and hardware products. That’s why we are
proud to introduce our new next-generation VideoIP
Video Management System and RDS-2 all-in-one
server appliance.
For more information, visit www.accessnsite.com.
12Creating a Health Care Provider Access System
Let’s look at a typical health care
center and its electronic access con-
trol system. It will have several main
campuses and a score of remote sat-
ellite care centers. It may have a lega-
cy magnetic stripe card based access
system. By the time the integrator ar-
rives, it will be in desperate need of an
upgrade. How are successful integra-
tors handling such a challenge? The
first and biggest decision will be which
kind of card to propose.
Since the transition will happen over
time, you might consider combina-
tion proximity/magnetic stripe cards.
Greatly simplifying the administration
of the change-over, this would allow Fire EV1 uses 128 bit AES encryption, NOW, UPGRADE THE NEW
the same as used by the U.S. federal SYSTEM AS YOU SELL IT
employees to use their new card on
government. DESFire EV1 is based Suggest an identification and a pay-
the legacy magnetic stripe readers
on open global standards for both air roll deduction scheme for purchases
and, once the new proximity readers
interface and cryptographic methods. made in the cafeterias. To do this eas-
were installed, they could keep using
It is normally compliant to all 4 levels of ily, propose a multi-factor combo con-
the same card.
ISO/IEC 14443A and can make use of tactless smart card reader and key-
However, if you upgrade to a smart
optional ISO/IEC 7816-4 commands. pad unit at each point-of-sale station.
card with magnetic stripe, you achieve
Thus, smart cards with MIFARE If you fully elucidate each feature’s
the same installation results but pro-
DESFire EV1 protection are ideal benefit, you can end up with the type
pel your customer into creating a
for sales to large health care service of access system VidCom Solutions
cashless medical campus, eliminating
networks wanting to use secure multi- in Lansing, Michigan, sold. Today
internal security threats while facilitat-
application smart cards in both access their health care customer’s system
ing higher levels of security. Among
management and closed-loop e-pay- controls some 1,750 access points,
the functions of the new system would
ment applications. They fully comply 50,000 users and 850 cameras, as
be secure reads of access data with
with the requirements for fast and well as effectively integrating badging,
the ability to utilize the remaining stor-
highly secure data transmission, flex- intrusion and a payroll deduction ap-
age for applications other than door-
ible memory organization and interop- plication. In addition, there are some
based electronic access control.
erability with existing infrastructures. 50 remote sites that tie into the sys-
Delta6.4 Propose MAXSecure, explaining tem with full smart card credential in-
Contactless that it provides an anti-hacking, high- teraction between sites.
Smartcard The good news! There is at least
security handshake, or code, between
Keypad and
the smart card and reader to help pre- one prospect like this in almost every
Reader with
Clamshell vent duplication and ensure that cus- integrator’s area.
Contactless tomers’ readers will only collect data ABOUT THE AUTHOR:
Smartcard
from the hospital’s specially coded Scott Lindley is a 26-year
veteran of the contactless
smart card credentials. Consider Valid
card access control provider
SELLING THE BENEFITS IS KEY ID, which acts as a cipher immuni- industry. Since 2003, he has
Thoroughly clarify the built-in en- zation for each smart card, acting to been president of Farpointe Data, which has
cryption features of the cards. Cus- passively tamperproof the credentials become the global partner of choice for pre-
tomers have heard that smart cards mium RFID systems, including proximity, smart
against cloning and the unauthor-
and long range solutions, for access control
are more secure than proximity cards ized manipulation of the access data professionals around the world.
but don’t know why. A 13.56MHz con- stored within. Scott.Lindley@FarpointeData.com;
tactless smart card based upon DES- www.FarpointeData.com
americandirectco.com 13The Race for
the Future…
“Who Controls the Door Opening?”
by Byron Whetstone, American Direct President and CEO
The question for many of us in the According to a recent study only 29% society and the technology changes
contract hardware industry has not of U.S. employees are fully engaged underway are impacting our behavior
yet evolved to opening “ownership” at work, and only half of them find and impacting the behavior of our
but please read the question above meaning and fulfillment in their roles business.
carefully. The musing is not who is and most must check their mobile Some call this evolution the
going to own the lockset or the hollow devices once every six minutes, or risk “Amazon effect,” others the “Facebook
metal frames, or the access control missing a communication that might lack of privacy effect,” but no matter
software, or the security camera. be life-changing. your opinion, the GAAFA elite control
But realistically who is going to be Thomas Friedman, a well-known the technology platforms and we must
the steward, the keeper of the door “futurist” says we are living in “the age innovate or die. We cannot future-
opening? Who is going to take care of accelerations” and he has identified proof our business, we cannot hold
of the door opening? What seems the extreme role that companies, like on forever to the way things have
to be totally obvious is that there is Google, Apple, Amazon, Facebook always been done around here. Apple
substantial value in bringing a totally and Alibaba (GAAFA) are playing in and Google already have a lock on
integrated physical and electronic our lives. The GAAFA elite are some our hand-held phones, so let me
solution at the door opening to the of the richest and most powerful suggest that rather than letting these
marketplace. companies in the entire world and I oligopolies build a customized reality
Some would argue that innovation would suggest that they are pretty for us without objection, we must more
related to the distribution of contract much already in control of all of our fully engage the human capital in our
hardware products has been slow lives. Please consider this statement businesses.
and change has not come quickly before you ignore the thesis as only an We all have some level of
enough. Many in our space refuse exaggeration. technological capital and human
the recognition that we are living in Much like the fact that technology capital. Our challenge is to blend and
a world that is changing at mind- has altered the way we live this integrate them and our charge is to
numbing speed. Technology change GAAFA elite is leading us toward a consistently learn how to make these
has already fundamentally altered the world embracing the ways of business two types of capital inter-operable. In
way we live. A favorite new definition monopolies in the early 1900s in tech speak we must take advantage
of work I have seen explains the state this country, where men like John of the “wet-ware” already captive to us
of things this simply, “Work is that brief Rockefeller and Andrew Carnegie and every day to define the future place in
period during the day where I have to a few other oligarchs controlled all the who will own the door opening. Using
use old technology.” business and all the wealth. There was our brain will help us advance and
Our biggest challenge is how to oil and steel centered around the birth define the future and help us to come
engage our off-line world with the of the Industrial Revolution. This new of age in the world of technology. We
awareness that the world has digitized, oligopoly is driven by technology. will continue to live life physically and
that the world has become totally This is reality, not something coming digitally and, if we are doing so, the
integrated, that the world — at least in the future. This is now and has same is true for our client.
some of it — is still trying to live on-line recently been referred to as “Digital
and off-line at the same time. Darwinism.” The evolution of our
14American Direct Q2 ad.pdf 1 4/18/2017 3:15:34 PM
Attack Resistant Door Opening
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Contact Ceco Door at (888) 232-6366 or visit www.cecodoor.com for more details.
Ceco is a brand associated with AADG, Inc., an ASSA ABLOY Group company. Copyright © 2017, AADG, Inc. All rights
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© Copyright 2017 LifeSafety Power, Inc. americandirectco.com 15PROJECT PROFILE u Parkshore Retirement Community
Viewing retirement from
PARKSHORE
American Direct and AccessNsite provide totally integrated
safety and security solution
by Juliette B. Bradley
16 Photo Credit: Chris RobertsThe composition of the U.S. popula- can transition from independent living gourmet kitchens to dream closets.
tion is dramatically changing and will to assisted living, and have access to Most apartments feature dramatic views
have profound effects on many aspects skilled nursing care if necessary. Con- of Lake Washington and Madison Park
of daily living going forward. In 1950, tinuum care provides a sense of securi- and many apartments feature a lanai to
the population aged 65 and older rep- ty knowing that when, and if, additional enjoy the great outdoors without having
resented 8.1 percent of the total U.S. care is necessary, the transition within to leave the building. Every floor of the
population. That percentage is pro- the community will be seamless with independent living section features a
jected to reach 20.2 percent by 2050. little disruption. Continuum care is also Solarium where residents can meet up
This increase is the driving force for re- appreciated by family members, know- with neighbors or simply soak in natural
defining the options for senior housing ing that all needs can be met for their sunlight and fresh air.
across the country. loved ones right where they are. In addition to the living areas be-
Many individuals are intrigued by Parkshore is a not-for-profit Con- ing updated, the renovation project
the concept of continuum care, mean- tinuing Care Retirement Community in includes construction of an exercise/
ing the “all under one roof” concept. Seattle, WA, undergoing a $30 million aerobics room, social dining space,
Communities offering continuum care renovation project. The independent movie theatre, art gallery, and covered
provide a variety of housing options living luxury apartments are completely outdoor saltwater pool and jacuzzi with
so that as the need arises, residents customizable including everything from a succulent rooftop garden.
americandirectco.com 17BEFORE AFTER These “before and after” photos represent some of the significant changes provided for individual residents including custom detail. Floors, finishes, lighting, appliances, and storage conveniences are just a few things that Parkshore residents are paying attention to and requiring in their custom apartments. BEFORE AFTER Apartment renovation, interior design, and photography: Studio 65, Inspired Senior Living Design Amenities at Parkshore include Intelligent Openings — What are The Sargent IN-120 IP Wifi lockset by weekly housekeeping, a Concierge to they and what are the benefits? A ASSA ABLOY was chosen for the 119 welcome you home, a comprehensive Legacy door opening (traditional, hard- unit doors and common areas. Ameri- wellness program (Parkshore’s staff wired) has all the moving parts: access can Direct’s Vice President – Enter- believes people should be living ac- controller, multiple types of wire, door prise Systems, Brian Ashley, consulted tive lives physically and intellectually position switch, power transfer hinge, with the Parkshore IT manager to dis- well into their 90s and beyond), lake reader, and electronic locking device. cuss the wireless network settings and activities, liaison services for medical The new locks on the apartment doors server set up ideas. Once that plan was appointments, transportation services, at Parkshore are Intelligent locksets, in place, the locksets were shipped to and access to the many shops and meaning everything is built into the American Direct’s Lenexa, KS Region- restaurants right in Madison Park, all handset. The design is simplified, the al Service Center where they were in- within easy walking distance. labor to install is reduced, and the over- dividually programmed and pre-loaded The renovation plan for the entire re- all cost is lowered. with HID 1 class credentials and ac- tirement community included a signifi- Intelligent locks are programmed cess rights. Locks were labeled so that cant upgrade to the door openings. In- with software (AccessNsite) to respond each lock was designated for a specific dependent apartment entry doors were to system commands via the network door within Parkshore. The locks and specified to provide safety and security manager or a key fob that has also the doors were then shipped to the job with the modern twist of an electronic been programmed. The locks operate site where prep work was done and access control solution. American Di- via AA batteries and depending on how the door was then hung with the lock rect and AccessNsite were brought many times the door is opened, the already pre-installed. on board to deliver a totally integrated batteries on average will be replaced An enormous financial benefit of us- safety and security solution. every 1 to 2 years. ing Intelligent locks are cost savings 18
and labor savings. According to Ashley,
the average cost per opening of a Leg-
1
acy opening is $2,750. The average
cost per opening of an Intelligent open-
ing is $1,650. Typically, a 2-man crew
takes one-half day to install a Legacy
opening. At Parkshore, on the first day
of the Intelligent openings installation,
12 doors were installed. A savings of
more than $100,000 (20 to 30%) was
realized simply because of the tech-
nology chosen for Parkshore and the
knowledge of how to best utilize that
technology.
Intelligent locks, depending on how
they are programmed, can offer a 2
plethora of information to the end user.
AccessNsite, the driving software of
the locks at Parkshore, allows the end
user to pull audits to see who has gone
through a specific door. For example,
if an item goes missing in a resident’s
apartment, it will be a simple task to
determine exactly who accessed the
door, and when it was accessed.
The access control system soft-
ware is hosted not at Parkshore, but
in the corporate office of Transform-
ing Age (owner of Parkshore and 12 NEW WAY
other retirement communities across 3 TO DEPLOY
the U.S.). This means that AccessN- American Direct and
AccessNsite arranged a
site is so scalable and flexible, that
pre-deployment plan for
should Transforming Age want to use the doors and locks.
the same access control server for mul- 1-2) The Intelligent
tiple retirement communities in several locksets shipped to the
Lenexa, KS Regional
geographic locations, that is not only Service Center where
completely possible and extremely they were programmed,
convenient, but would require very little re-boxed and individually
labeled as to which door
alteration to the current system. This they would be installed on.
openings solution is virtual connectivity The locks were then
at its best. shipped to the American
Direct Regional Service
Parkshore’s Facility Director, David
Center in Tacoma, WA
Gielczyk, sees the residents enjoying where they were installed
using a key fob instead of a traditional on the doors.
key. Using a key or even turning a tra- 3) When the doors were
delivered to the job site,
ditional lock can be difficult if you have the installers only needed
any kind of arthritis issues. The Sargent to hang the doors and put
IN-120 IP lockset is easy to maneuver batteries in the locksets,
significantly reducing the
and simple to access with the fob. The amount of time necessary
fob also gives the residents a sense for installation.
of being virtually connected not just to
Photography:
their unit, but to common areas as well. Brian Ashley
americandirectco.com 19Apartment renovation,
interior design, and photography:
Studio 65, Inspired Senior Living Design
The ASSA ABLOY IN-120 Wifi lockset secures each of the 119 luxury apartments in the 17-story Parkshore multi-family retirement community. The door unlocks via the
presence of a small fob. The fobs are easy for the access control administrator to reprogram when residents move out, saving money and time without the need to re-key.
The apartment doors are pro- The openings at Parkshore are the
Parkshore Retirement Community
grammed to lock whenever they close, complete 8/28 story. The combination Footprint
but there is a button on the inside of of safe and secure doors with beautiful 17-story, complete renovation multi-family
the door that when engaged, will not al- finishes and modern locksets (Division complex featuring Intelligent door service
opening solutions for 119 independent living
low the door to lock upon closing. It is 8), and the powerful software within the apartment units.
possible that a resident may forget that access control (Division 28) has provid- General Contractor: Halvorson Construction
they have pushed that “no lock” button, ed Parkshore with the totally integrated Project Contributors
so for ensured security, the AccessN- safety and security solution. Access Control Solution
site system can be programmed to lock Halvorson Construction is the gen- AccessNsite
all apartment entry doors at the same eral contractor on this renovation proj- Hollow Metal Doors and Frames
time at the end of the day. This way, ect at Parkshore. Halvorson’s Project CECO
any resident who had the “no lock” but- Engineer, Eli Lemanski says, “Our de- Wood Doors
VT Industries
ton pushed can still be secure knowing liveries were complex, required lots of
Hinges
that their apartment door will be locked coordination, and were very time con- McKinney
before they retire for the evening. The suming; however, American Direct’s
Locksets and Exit Devices
AccessNsite system also allows for a Regional Service Center (Tacoma, WA) Sargent/ASSA ABLOY
quick lock down for all doors, should Shop Supervisor, Dennis Urquhart’s Closers
there ever be the need. high attention to detail and standard of Norton
In future phases of the Parkshore efficiency, quality, and customer ser- Overhead Stops and Mag Holders
Rixon
renovation, additional Intelligent locks vice has been fantastic.”
will be used for exterior entrances, Parkshore Retirement Community is Electric Strikes
HES
doors to administration offices, medica- setting the pace for continuum care. As
EPT’s
tion rooms, and other highly confiden- more people see how the benefits out- Securitron
tial areas. As Gielczyk confirms, to be weigh any other form of senior living, it Keyed Cores
able to quickly know exactly who has is likely there will be many more reno- Medeco
had access to private areas like these vations and new construction in this Flat Goods and Trim
is the key to running a secure and safe field. American Direct and AccessNsite Rockwood
operation for everyone. hope to be a part of them. Threshold and Weatherstripping
PEMKO
20FIND A DISTRIBUTOR AT BESTACCESS.COM
The CORMAX key system works with most major
locking hardware. It’s a Grade 1, interchangeable
core, simple to install and comes in six- or seven-pin
options for security. It’s not just BEST, it’s the best.
BEST is a trademark of dormakaba Holdings, Inc. © 2017 All rights reserved.
americandirectco.com 21Stile and Rail Doors,
WOOD DOORS
Door Frames, Plywood,
Veneered Components
Two Rivers Division
Phone: 920.793.1351 Eggers Industries produces true stile and rail
Fax: 920.793.2958 doors, five-ply architectural wood flush doors,
sketchface doors, and wood door frames.
Flush Doors, Additionally, Eggers offers architectural and
eiDoor ® blueprint matched plywood panels and veneered
Neenah Division components and veneer wrapped trim.
Phone: 920.722.6444
Fax: 920.722.0357 www.eggersindustries.com | sales@eggersindustries.com
RediFlex for
Commercial Doors
Dunbarton’s RediFlex Frame is the perfect solution
for hanging commercial wood and steel doors on
interior walls. Adjustable to 1-1/4” on jamb depth
helps to overcome any wall thickness issues.
Wall sizes available are from 4” to 12-1/4”.
Advantages:
• Trim Options – Standard steel, S56 Colonial,
aluminum or wood casing prep
• Optional Kerf profile for slide-in weather-strip (1” adjustment)
• 30 Fasteners anchor frame securely to wall
• Factory prefinish in standard & custom colors
Reframing the Industry.
www.dunbarton.com
800.633.7553
sales@dunbarton.com
22Building Trust Through Transparency
by Byron Whetstone, American Direct President and CEO
General contractors know the drill. amazing, rapidly evolving technology able 24/7 from desktop or mobile, Cli-
You’re on a jobsite; things are be- is helping to reduce consumer friction entLINK offers real-time updates, job
hind schedule (as usual). You need to at every turn, yet our industry still of- history, information on material orders,
know right now the status of a change ten works in terms of business days change orders, submittals, shipping
order you placed. You call the subcon- and weeks — and yes, sometimes status, and project documentation.
tractor’s project manager. Voicemail. even through fax! Initially, providing this behind-the-
You call their right-hand person. Out At American Direct, we have been scenes access into our business
to lunch. working for years to bridge this tech- came with some organizational anxi-
You proceed to bang your head nology gap — to connect online ac- ety, but ultimately, we knew this level
against the wall in frustration. “Where cess with on-the-ground action — of ongoing communication and data
are they? Are they avoiding me? Is both internally with our associates and sharing would be critical to delivering
there a problem?” with our clients across the U.S. The the frictionless customer experience
In today’s digitally driven world, foundation of this effort is ClientLINK, we’ve all come to expect in our daily
this is unacceptable. We carry in our a virtual extension of our American Di- lives. Just as important, ClientLINK
pockets powerful miniature comput- rect Project Management Team. holds our team accountable in provid-
ers. From these devices, we can ClientLINK is our “online project ing exceptional customer service, and
have dinner delivered in a matter of intelligence portal,” offering the data it empowers our valued clients with
minutes. We receive timely notifica- and responsiveness our clients need the tools and trust needed to build
tions throughout the day from sport- to ensure their projects run efficiently. long-term, mutually beneficial rela-
ing events, news sources, and calen- We developed the tool several years tionships with American Direct.
dar appointments. We answer emails ago as part of an internal process to We hope you find ClientLINK to be
while standing in line at the post of- enhance our project management a valuable tool in your work, and we
fice. (Actually, we don’t go to the post infrastructure, but ultimately decided encourage you to share your experi-
office anymore because everything in that ClientLINK would be of the great- ence (good or bad) with us.
our world is now digital.) est benefit to our clients if they could
For better or worse, we check these access directly. Learn more about ClientLINK at
devices every 4 – 6 minutes, and we Now, all of our clients are offered www.americandirectco.com/clientlink
expect access, answers, and action total transparency into every facet of or contact your dedicated American
with just a swipe of the finger. This their American Direct projects. Avail- Direct Project Manager.
americandirectco.com 23American Direct
11000 Lakeview Avenue
Lenexa, KS 66219
Innovating
the Future
ASSA ABLOY Group brands offer the latest innovations in access
control technologies to address today’s biggest security
challenges. Don’t just take our word for it! For the 3rd time, Forbes
has named us to the World’s Most Innovative Companies list.
To learn more, call 800.377.3948 or visit www.assaabloydss.com.
Copyright © 2017 ASSA ABLOY Inc. All rights reserved.You can also read
