Police & Crime Reduction Plan 2016-2021

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Police & Crime Reduction Plan 2016-2021
Police & Crime
Reduction Plan
2016-2021
Police & Crime Reduction Plan 2016-2021
Police & Crime Reduction Plan 2016-2021 n Contents

Contents                                        Annexes

1    Welcome                                    33   Annex 1: The Commissioner’s Role –
                                                     Underlying Principles and a Vision for
2    Achievements                                    South Wales

4    The Journey of South Wales Police          43 Annex 2: Early Intervention; Prompt
                                                   and Positive Action – A South Wales
5    Policing South Wales                          Perspective

8    Our Operating Model for the Future         48 Annex 3: Well-being of Future
                                                   Generations (Wales) Act 2015
12   Policing

13   Demand 2015

15   What our partners are telling us

16   What the public are telling us

17   Over-arching Values and Principles

18   Priorities

28   What does success look like?

29 Finance and Other Resources

31   Governance and Accountability
Police & Crime Reduction Plan 2016-2021
Police & Crime Reduction Plan 2016-2021 n Welcome

Welcome

I’m confident in the leadership, integrity and           As the Chief Constable for South Wales Police I
close engagement with our communities which              am responsible for the operational delivery of
are at the heart of the character of South Wales         the force, working closely with the Police and
Police in 2015. It’s crucial to maintain those           Crime Commissioner to achieve our mission of
characteristics as the Force, which has already          Keeping South Wales Safe. The Commissioner
had to manage 21% cut in Central Police Grant,           and I are immensely proud of the service that
copes with the same scale of cuts over the next          South Wales Police provides to its communities,
few years. To do so, we have to marry                    something which is increasingly reflected at a
operational policing to intensive work with              national level both through independent
partners to reduce crime, harm and demand.               inspections and our consistent high standards of
That is why I have worked with Chief Constable           delivery. We work to a common set of principles
Peter Vaughan to make sure that this Police &            and we are increasing our emphasis on early
Crime Plan – which I am required by law to               intervention to reduce both harm and demand.
produce – is based on values and aspirations             In South Wales we have centred our policing on
that we share (see page 17). We will not follow          the principles of listening, understanding and
some Forces down the road of withdrawing from            responding to what matters most to our
neighbourhood policing but will work ever more           communities, a focus that remains at the heart
closely with every community and with local              of our mission as we adapt to new and
councillors, the NHS, schools, colleges, Voluntary       emerging challenges. Through this approach,
Organisations and the wider Criminal Justice             the South Wales area remains one of the safest
System to “shrink together, not shrink apart”.           regions in the United Kingdom to live, work and
I thank Leaders in those organisations for               visit, somewhere that people can confidently be
working with us to reduce both harm and                  without fear or concern for themselves, their
demand. Nevertheless, the officers who serve us          family or friends. Our achievements to date have
in South Wales are under intense daily pressure –        created a strong foundation on which to build
and it’s greatly to their credit that they remain        but we acknowledge that we must always strive
committed, professional and enthusiastic as they         to improve our service and respond effectively
cope with myriad calls for help, which go far            to new demands; the Police & Crime Reduction
beyond crime and disorder. That’s why the value          Plan is the basis for our response and will ensure
placed on our officers and PCSOs by                      that we continue to deliver excellence to the
communities and councillors has never been               communities of South Wales.
higher. I thank Welsh Government Ministers for
money to employ an additional 205 PCSOs and
for working with us on a range of issues. This           Peter Vaughan QPM
                                                         Chief Constable, South Wales Police
refreshed plan seeks to support operational
policing while accelerating our work to prevent
crime, reduce harm and intervene early before
things start to go wrong. We’re determined to
keep South Wales Safe even in tough times.

Rt Hon Alun Michael JP
Police & Crime Commissioner for South Wales

                                                     1
Police & Crime Reduction Plan 2016-2021
DELIVERING TOGETHER TO
KEEP SOUTH WALES SAFE
WE HAVE DONE MUCH OF WHAT WE SET OUT TO DO IN THE FIRST POLICE & CRIME
REDUCTION PLAN, PLACING US IN A STRONG POSITION TO FACE THE CHALLENGES
AHEAD, WHILE ACKNOWLEDGING THAT THERE IS A GREAT DISTANCE STILL TO TRAVEL.

These are just a few of the achievements the
Commissioner and Chief Constable have delivered
together with their teams and with partners so far:

Keeping a focus on victims of crime
                                                               Tackling violence against women and girls
We’ve moved from being one of the worst performing
forces for victim satisfaction to one of the top forces        Identifying domestic abuse at the earliest
in England & Wales. This is a direct result of listening       opportunity is key to keeping people safe.
to people who’ve experienced crime, placing victims            We’ve successfully worked with health and other
at the heart of all we do. We’ve changed the way we            partners to improve information sharing and to
record crime to reflect this and we’ll be delivering           train professionals to know what to look for and
further improvements to services for victims.                  how to respond so victims get the services they
                                                               need. We’ve developed ground-breaking new
                                                               training for police officers, GPs and Universities,
                                                               drawing on the experiences of survivors to inform
Protecting vulnerable people                                   our work.

We’ve reviewed the on-going work in South Wales
to address child sexual exploitation, resulting in a
                                                               Using technology in the fight against crime
partnership action plan to help keep all our children
safe from online grooming and other forms of                   We’re revolutionising
abuse. We are supporting victims of crimes targeted            policing through technology.
because of their race, gender or sexual orientation.           Programme Fusion is a
We are helping                                                 collaborative venture
older people                                                   between South Wales and
to feel safe by                                                Gwent Police, helping both
tackling the                                                   forces cut crime, reduce
growing issue of                                               costs, and provide an
scams, including                                               effective, efficient police
online crime                                                   service by ensuring our
by embedding                                                   officers are using the latest
advice from Get                                                technology, giving them
Safe Online on                                                 the information they need,
our website.                                                   when they need it.
                                                           2
Police & Crime Reduction Plan 2016-2021
Delivering a more representative workforce

We’ve changed the way we do things to make sure that our future workforce will
be more representative of the communities we serve. We provide support for
people from BME backgrounds who are interested in a career with us including
events to promote the range of roles within the police service to young people
from different backgrounds who may not otherwise have an opportunity to
learn about the police. We will actively champion women in the workplace.

                                                                        Delivering a more efficient
                                                                        Criminal Justice System
Working to reduce violent crime
                                                                        We’ve worked with partners to merge
Public Health Wales and other partners worked with us
                                                                        the boards which provide the strategic
to improve information sharing to target resources where
                                                                        direction for the Criminal Justice System
they’re needed most. We’ve delivered the Swansea Help
                                                                        in South Wales, making things more
Point and the Know the Score: #DrinkLessEnjoyMore
                                                                        efficient. The Commissioner has also
campaign to make our city centres even safer at night.
                                                                        established a scrutiny panel to enable
We take a zero-tolerance approach to sexual predators and
                                                                        Criminal Justice partners, including
we’re training door staff and others to spot perpetrators and
                                                                        magistrates’ representatives, to assess
those at risk from them.
                                                                        whether out of court disposal orders are
                                                                        being used correctly and effectively.
Supporting young people

Our Police Youth Volunteer Programme is being            Tackling anti-social behaviour
rolled out to young people in Community First
                                                         Victims can now have a say in the types of punishment
areas of South Wales. We’ve extended the pilot of
                                                         their perpetrators face - we’ve asked people what
the custody triage scheme in Cardiff to support
                                                         remedies they think should be available and we’re
18 to 25 year olds and to divert young people
                                                         using the principles behind restorative approaches.
away from the Criminal Justice System. We have
                                                         Victims can easily instigate a review of their case via
funded schemes which support a reduction in
                                                         the Community Trigger
offending behaviour by
                                                         if they are unhappy
young people by offering
                                                         with the response
alternatives to crime.
                                                         they’ve had. We’ve
                                                         worked with local
                                                         authorities and social
                                                         housing providers to
                                                         make sure the process
                                                         is easy to use and
                                                         consistent across the
                                                         force.
                                                         3
Police & Crime Reduction Plan 2016-2021
THE JOURNEY OF SOUTH WALES POLICE

                                                                                                       Introduced Crime
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               Police estate

                                                                                                       and Disorder Act
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    is fit for
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   purpose

                                                                                                                          State for Wales
                                                                                                                          Secretary of
                                                                                                               1998

                                                                                                                                                                                                                               Drafted the Clean Neighbourhoods
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          2019

                                                                                                                              1998
RT. HON.
ALUN MICHAEL

                                                                                                                                                                                                                                                                  Committee reviewing London Riots
                                                                                                                                                                                                                               and Environment Act
SOUTH WALES POLICE AND

                                                                                                                                                                                                                                                                  Member of Home Affairs Select
CRIME COMMISSIONER
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                2020
                                           1987

                                                                      1997
                                        MP for Cardiff
                                    South and Penarth

                                                                   Policing Minister &
                                                                Deputy Home Secretary

                                                                                                                                                                                                                                        2005
                                                                                                                                                                               1999
SOUTH WALES POLICE
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Compact for                                                   2018
In 1969 five constabularies                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      partnership
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         A coherent

                                                                                                                                                                                                                                                                           2011
merged to form South Wales                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       working with
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        2017
                                                                                                                                                                           First Minister
                                                                                                                                                                               for Wales

                                                                                                                                                                                               2004
Police. Our organisation has                                                                                                                                                                                                                                                                                                                                                                                                         Tackling Child Sexual                                                       voluntary                                                                                           and integrated
                                                                                                                                                                                                                                                                                                                                                                                                                                      Exploitation summit                                                        sector                                                                                                    approach
faced many challenges along                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Better support
                                                                                                                                                                                                                                                                                                                             Precept funding strategy                                                                            bringing leaders together                                                                                                                                                               to offender
the road; from being labelled                                                                                                                                                                                                                                                                                                                                           £4.5m of Police Innovation                                                                                              for victims of
                                                                                                                                                                                                                                                                                                                         protects community policing                                                                                                                                             crime – new                                                                                                           management
                                                                                                                                                                                            Drafting the
                                                                                                                                                                                            Hunting Act

one of the worst forces for                                                                                                                                                                                                                                                                                                          against austerity            Funding delivered to South Wales                                                            Rugby World Cup
                                                                                                                                                                                                                                                                                                                                                                                                      Launch of Tackling                                                                              services                                                                                                   across South Wales
victim satisfaction to becoming
                                                                                                                                                                                                                                                                                                                                                                                                      Violence Against                 South Wales Police                                         model to be
one of the best forces in the UK,
from policing our communities
                                                                                                                                                                                                                                                                                                     2012                         First Police & Crime
                                                                                                                                                                                                                                                                                                                                                                                                      Women and Girls                       become early
                                                                                                                                                                                                                                                                                                                                                                                                                                     adopter of the Future
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    launched
                                                                                                                                                                                                                                                                                                                                                                                                      Action Plan
                                                                                                                                                                                                                                                                                                                                   Reduction Plan for                                                                                    Generations Act
during the Miners’ strike                                                                                                                                                                                                                                                                                                                                                   More accurate levels of
                                                                                                                                                                                                                                                                                                                                          South Wales                                                                                                         Know the Score
through to policing many local
                                                                                                                                            Constable South Wales Police

                                                                                                                                                                                                                                                                                                                                                                             crime recording, with
                                                                                                                                                                                                                                                                                                                                                                                a focus on victims                                                            #DrinkLessEnjoyMore
and international events. These                                                                                                                                                                                                                                                                                                                                                                                                                               campaign focuses
                                                                                                                                            Appointed Deputy Chief

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Get Safe Online
experiences have resulted in                                                                                                                                                                                                                                                                                                                                                                          Help Point opens                                        on alcohol-related
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Systems developed                           information and
the modern style of community                                                                                                                                                                                                                                                                                                                                                                         – more than 1,200                                       violent crime
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           to enable online                            advice available
                                                                                                                                                                                                                                                                           2013

                                                                                                                                                                                                                                                                                                                                                                                                      people supported.                                                                                                                                             Alignment with
policing for which our officers                                                                                                                                                                                                                                                                                                                                                                                                Peter Vaughan is appointed                                                                                                                              to all officers
                                                                                         Appointed Assistant Chief

                                                                                                                                                                                                                                                                                                                                                                                  NATO summit –                                                                                                                                            crime reporting
                                                                                                                                                                                                                                                                                                                                                                                                                                Vice Chair of the National                                                                                                          Local Authority    via mobile
today are known and respected.                                                                                                                                                                                                                                                                                                                                                  world leaders visit
                                                                                                                                                                                                                                                                                                                                                 2013
                                    Joined South Wales Police

                                                                                                                                                                                                                                                                                                                                                                                                                                     Police Chief’s Council                                                                                                                wellbeing   technology
                                                                                         Constable Wiltshire

                                                                                                                                                                                                                                                                                                                                                                                 south east Wales                                                                                                                                                                          plans and
                                                                                                                                                                                                                                                                  Received the Queen’s
                                                                                                                                                                                                                                                                          Police Medal

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Multi-Agency
                                    as a PC in Ton Pentre

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   implementation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Safeguarding Hubs
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       of the Future
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           rolled out across
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Generations Act
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          2016                             South Wales
                                                                                                                                                    2007

                                                                                                                                                                                                          2010

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Our workforce
                                                                                                                                                                                                                                                                                                                                                                                                                                                       2015                                                                                becomes more
                                                                                                2003

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           representative of the
                                           1984

                                                                                                                                                                                                                                                                                                        Alun Michael elected                                                                                                                                                                                                               communities we serve
                                                                                                                                                                                                                                                                                                        as first Police and
                                                                                                                                                                                                   Appointed Chief Constable
                                                                                                                                                                                                       of South Wales Police

                                                                                                                                                                                                                                                                                                        Crime Commissioner
                                                                                                                                                                                                                                                                                                        for South Wales
                                                                                                                                                                                                                                                                                                                                                                                              2014
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               Major new drug
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 intervention
                                                                                                                                                                                                                                                                                                                                                         Peter Vaughan
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          programme goes live
                                                                                                                                                                                                                                                                                                        “Hallmarks” document                             appointed
                                                                                                                                                                                                                                                                                                        sets out joint-                                  Vice President                                                                                                                                          Better understanding
                                                                                                                                                                                                                                                                                                        arrangements between                             of Association                                                                                       101 is relaunched                                  of mental health
                                                                                                                                                                                                                                                                                                        the Chief Constable                              of Chief Police                              Top ten for victim                                      making it easy to contact                          issues to inform
PETER VAUGHAN QPM                                                                                                                                                                                                                                                                                       and Commissioner                                 Officers                                     satisfaction                                            South Wales Police                                 policing responses
CHIEF CONSTABLE

                                                                                                                                                                                                                                                                                                                                                                                                                           4
Police & Crime Reduction Plan 2016-2021
Police & Crime Reduction Plan 2016-2021 n Policing South Wales

Policing South Wales

Although it covers just 10% of the                 the front of development of the good
geographical area of Wales. South Wales            practice identified by HMIC. This important
Police provides a policing service to 1.3          shift in recording practice provides a better
million people covering 42% of the country's       understanding of the levels of recorded
population with 49% of the total crime in          crime and a more transparent process to the
Wales. This places a high demand on                public.
resources within the Force and in the 12
                                                   The Force area and its four Basic Command
months to September 2015 the Force has
                                                   Units, span the seven unitary authority
managed 35,848 arrests, 403,469 incidents,
                                                   boundaries of Bridgend, Cardiff, Merthyr
168,021 emergency (999) calls and 428,591
                                                   Tydfil, Neath Port Talbot, Rhondda Cynon
non-emergency (101 calls).
                                                   Taf, Swansea and the Vale of Glamorgan,
South Wales Police is the 7th busiest force        with Headquarters situated in Bridgend. The
in England and Wales (outside of London) in        area includes 64 of the 100 most deprived
terms of crimes per 1000 population, and           communities in Wales and is a diverse
the 16th most effective in terms of crime          region featuring rural, coastal and urban
outcomes.                                          policing challenges including the two most
                                                   populated cities in Wales, Swansea and the
South Wales Police has a growing
                                                   capital city, Cardiff.
reputation for excellence, being seen as
progressive and innovative and now                 Famed for its strong sense of history, South
recognised as one of the best performing           Wales continues to expand in the business,
forces, achieved against the backdrop of           leisure, and tourism areas and over the last
continued challenges of funding reductions.        30 years has undergone significant change.
Crime levels in the South Wales area have          Communities are more widespread,
declined steadily over the past 30 years           employment areas have moved, and more
reaching their lowest levels since 1983,           and more people are coming to South
showing the communities of South Wales             Wales, be it to set up home or as visitors to
continue to remain safe.                           our capital city, our coast and our heritage
                                                   sites.
Anti-social behaviour has similarly declined
over recent years.                                                Swansea is a vibrant city
                                                                   boasting a ferry port, a
The Force’s decision to
                                                                    Premier League football
move to crime
                                                                     team and the Ospreys
recording at source in
                                                                      rugby team. The city is
2014 has
                                                                      also home to Swansea
put it at
                                                                    University, University of

                                               5
Police & Crime Reduction Plan 2016-2021
Police & Crime Reduction Plan 2016-2021 n Policing South Wales

Wales Trinity St. David and Gower College             the Gower, which has been designated an
Swansea, which in total support around                Area of Outstanding Natural Beauty.
20,000 full-time students.
                                                      Southern Wales is of major strategic
Cardiff is one of the fastest growing cities in       importance with the road network (in
Europe and attracts over 18 million visitors          particular the M4 and A465 Heads of the
per year. The city is home to the National            Valley road) good rail links and the sizeable
Assembly for Wales, the world-renowned                market presenting a continuing risk that
Principality Stadium, Cardiff International           organised crime gangs from England and
Airport, Cardiff City Football Club, the              Europe will infiltrate the region.
Cardiff Blues rugby team, and the SWALEC              The relative proximity to Bristol, and major
cricket stadium hosting both Glamorgan                cities such as London, Manchester, Liverpool
and international cricket matches. The                and Birmingham, which have levels of gun
impact of linked events on policing and the           crime and drug related violence that are not
nature of Cardiff being the capital city of           seen to the same extent in South Wales, is
Wales bring their own funding issues, which           an ever present reminder of the seriousness
are not recognised by the Westminster                 of the threat from organised crime. This
Government, unlike London and Edinburgh,              emphasises that crime does not recognise
and I will continue to pursue this on behalf          national borders and administrative
of South Wales Police.                                boundaries and stresses the importance of
Cardiff has a number of major institutions of         co-operation in fighting crime.
higher education: Cardiff University, Cardiff         The presence of the Welsh Government
Metropolitan University, and the University           requires a dedicated policing unit
of South Wales which also incorporates the            responsible for security and Cardiff, as the
Royal Welsh College of Music & Drama. The             seat of Welsh Government, attracts
city houses an estimated 66,000 students              increasing numbers of demonstrations
and is also home to Wales’ most diverse               against regional and national policy.
communities.
                                                      The Force also polices approximately 500
Situated in the northernmost part of the              events across its force area each year which
force area, Merthyr Tydfil is the gateway to          require varying levels of police intervention
the Brecon Beacons and, over recent years,            in terms of planning and resources. These
has seen a programme of regeneration that             include policing premiership, European and
has provided new opportunities for business           International football, international cricket
and tourism in the area, such as Bike Park            and rugby and other sporting events,
Wales, the UK’s first full scale mountain bike        concerts, royal visits, Public Military events,
park.                                                 demonstrations and protest marches and

The southern coastal border of South Wales            key date policing for the night time
                                                      economy in Cardiff and Swansea etc.
covers the ports of Barry, Port Talbot and
Swansea, along with seaside towns like                In 2015 the Force supported events linked to
Penarth and Llantwit Major, the Glamorgan             the General Election and Rugby World Cup
Heritage Coast and the popular tourist                matches, and a number of other major
destinations of Porthcawl, the Mumbles and            events.

                                                  6
Police & Crime Reduction Plan 2016-2021
Police & Crime Reduction Plan 2016-2021 n Policing South Wales

An innovative and sustainable                        & Crime Reduction Plan describes our joint
organisation                                         vision and the key priorities for policing,
                                                     community safety and the provision of an
In order to deliver the goals of this Police &
                                                     effective Criminal Justice System.
Crime Reduction Plan, in the context of
financial challenges, South Wales Police has         We have looked forward to develop an
had to change over recent years. In many             operating model for the force that will allow
respects this is not a new situation; in order       it to continue to keep South Wales safe over
to meet changing in society and in the               the years ahead. This will be achieved
nature of crime and communities, the police          through the Chief Constable’s Delivery Plan,
service has always needed to evolve. To do           which describes the changes we needed to
this and sustain our service to communities          ensure that the Force has the right people,
and our part in partnership has, of course,          with the right skills and the right resources
been made all the more challenging with              and technology for the future.
reducing resources. We have therefore had            Some examples of the developments that
to work in new ways and this process of              need to be taken account of in enabling and
change will continue as the needs of the             supporting strategies include:

                                                     n Changes in criminality and the
communities we police shift over time and
against the backdrop of further reductions
                                                       emergence of new criminal markets,
in funding.
                                                     n An evolving understanding of our
Important aspects of our approach have not
                                                       demand, much of which is not related to
changed and will remain consistent.
                                                       crime,
Our mission of Keeping South Wales Safe is
integral to our day to day business and is           n Increasing use of digital communication
built upon our vision to be the best at                and online services,

                                                     n The potential devolution of policing to
understanding and responding to our
communities’ needs; in turn this drives
                                                       the Welsh Government,
our values which are about the way we
work together and provide the foundation             n Proposed reforms to local government
for everything we do:                                  structures in Wales,

n Professional, with staff that are honest,          n Policing an increasingly diverse and
  take ownership and show respect.                     ageing population,

n Proud of our organisation, of the                  n Increasing emphasis on public scrutiny
  communities they serve and of                        and transparency.
  themselves.

n Positive, to respond to people and their
  concerns, to be reliable and to be caring.

As Chief Constable and Police
Commissioner we have spelt out our joint
approach in the one page summary of our
principles and values on page 17. The Police

                                                 7
Police & Crime Reduction Plan 2016-2021
Police & Crime Reduction Plan 2016-2021 n Our Operating Model for the Future

Our Operating Model for the Future

The development of the future operating
model is a continuous process but is shaped
by key principles and structured to reflect a
programme of change that spans the
organisation under five headings.

                                                8
Police & Crime Reduction Plan 2016-2021 n Our Operating Model for the Future

                                                       with us directly, through apprenticeships,
             Our Public                                the expansion of our Police Youth Volunteer
              We recognise the importance of           programme and the reinvigoration of our
             confident and cohesive                    recruitment of Special Constables..
            communities and understand our
role in their development and sustainability.
It is critical that the public have trust in the
                                                                     Our People
service we provide, can easily contact us
                                                                      We appreciate people as our
should the need arise and that we provide
                                                                     greatest asset and that the
opportunities to engage to help shape our
                                                                  service we provide hinges upon
policing.
                                                       them being valued, motivated and
To this end, we will continue to embed the             appropriately developed to undertake their
Code of Ethics within our organisation and             roles effectively. It is also crucially important
will utilise the Independent Ethics                    to our policing that our workforce is
Committee to develop our principles and                reflective of the ever growing diversity of
standards of behaviour to reinforce trust,             the South Wales area.
respect and transparency. However, we also
                                                       Despite the financial challenges faced by the
appreciate that the true value of this work
                                                       Force and the impacts upon recruitment, we
will come from the awareness within our
                                                       will continue our work on the Representative
communities; as such we will utilise a blend
                                                       Workforce project with the aim of becoming
of traditional, current and emerging
                                                       more reflective of our communities. We will
methods of contact to broaden accessibility
                                                       recruit individuals who exhibit and reflect
to our policing. The role of effectively
                                                       our values, ensuring that they are equipped
communicating with our public cannot be
                                                       to deal with both existing and emerging
understated, it is critical to their perception
                                                       demands such as digital crime and
and confidence in our services that
                                                       protecting the most vulnerable in our
information is regularly made available to
                                                       communities. We recognise that the
them in the most appropriate form, be that
                                                       continued health, well-being and
via the most current social media trends, or
                                                       professional development of our people is
through more conventional methods such as
                                                       critical to enable the Force to adapt to new
newsletters. As this develops we will be able
                                                       challenges, which in turn enhances
to work with the public to help manage
                                                       capability, capacity and culture. We will
demand by increasing their ability to self-
                                                       utilise traditional and innovative solutions
serve through online mechanisms, such as
                                                       such as online resources to support our staff,
‘Track my Crime’, where the nature of the
                                                       offering flexible solutions to encourage their
interaction relates to obtaining advice or
                                                       welfare and develop skills which are relevant
information; this will educate and empower
                                                       to evolving demands. To ensure the
our communities, whilst also improving our
                                                       effectiveness of our training programme we
capability to respond efficiently. Interaction
                                                       will look to embed the 70:20:10 model which
will not be restricted simply to
                                                       places less emphasis on classroom based
communication and we will develop
                                                       learning, with delivery and support focussed
initiatives to encourage the public to work
                                                       on need to develop abilities that people

                                                   9
Police & Crime Reduction Plan 2016-2021 n Our Operating Model for the Future

both require and will use. This approach will        dealing with local incidents or national
promote a culture where personal                     threats. We will build upon our reputation as
responsibility, professional development and         leaders in the use of new technology to
a healthy work-life balance are understood           increase our presence in the right place, at
to be of fundamental importance to the               the right time and deal with demand swiftly.
service we deliver.                                  A key focus will be on ensuring our people
                                                     have access to information on the move and
                                                     they can work flexibly using mobile and
            Our Policing                             remote technology.

             We understand that for our              We have fundamentally reviewed the
            policing to truly meet the needs         demands on our services. Public calls for
         of our communities, it must be              service are now often concerned with public
focussed on what matters to them, with our           safety and welfare, issues which we need to
people organised, informed and able to               find responses to with partners. Our
meet these demands. This means that                  approach to all crimes will be to reduce
neighbourhood policing remains at the core           offending and our investigative capacity will
of our organisational structure.                     be particularly focused on threat, risk and
                                                     harm to the most vulnerable in our
At the same time, we police our capital city
                                                     communities. This will include emphasis on
and nearly half the Welsh population. We
                                                     violence against women and girls, and child
therefore need regard for the Strategic
                                                     sexual exploitation with more of this work
Policing Requirements and maintain
                                                     being done in multi-agency, co-located
specialist police capabilities to tackle
                                                     teams.
threats such as organised crime and
terrorism, as well as policing major events.
As funding reduces, we need those                                 Our Resources
capabilities that are justified by an
assessment of the threats we face and will                         We strive to provide a service
look to shared resources with other forces,                       to our communities which is
wherever this is appropriate. To ensure that                    focussed on their needs and
the Force is equipped in an ever-changing            continuously driven through innovation,
world, we will intelligently review our              collaboration and efficiency.
policing provision to evolve and maintain
                                                     The most critical element to the service we
the corporate ‘South Wales Police way’ of
                                                     provide is our public facing, frontline
doing business, which though consistent,
                                                     provision and it is around this that we will
can flex to meet local needs. In particular,
                                                     shape our supporting structures. We will
we need to keep pace with the public use of
                                                     continuously review our back office
technology and this means tailoring access
                                                     functions to reduce bureaucracy, eliminate
to more services and information online.
                                                     waste and improve efficiency, ensuring that
The use of digital communication in all our          this translates to improvements to the
lives means we also need cost effective              policing of our communities. To achieve this,
methods of obtaining evidence and                    we will place greater emphasis on the skills
intelligence from digital sources, whether           of our staff, supported by the exploitation of

                                                10
Police & Crime Reduction Plan 2016-2021 n Our Operating Model for the Future

new technology to ensure that the right
resources are available in the right locations
                                                                   Our Partners
at the right times. Force initiatives, such as                    We realise that partnership
Programme Fusion, will alter and enhance                          working and collaboration can
our policing, adapting the service that we                      play a key part in improving
provide to be more reflective of modern               service provision, dealing with demand
preferences through the use of mobile                 more effectively and achieving cost savings;
technology, online interaction and agile              however we know it must only be
working.                                              progressed if in the best interests of our
Our approach to the procurement of goods              communities.
and services will begin with a clear                  The introduction of Multi-Agency
justification of need and where progressed            Safeguarding Hubs is improving our ability
will always focus on value for money whilst           to protect some of the most vulnerable
endeavouring to keep spend within the                 members of our communities through the
Welsh economy. This will be complimented              co-location of police, health, probation,
by the strategies that we have in place               education and social services. We have
covering our estate, fleet and finances,              already successfully introduced a joint
which will be regularly reviewed and                  vehicle workshop with Bridgend County
updated to take account of changes at a               Borough Council and collaborated with
local and national level enabling us to adapt         Gwent Police in relation to the Scientific
quickly. We will work with our partners to            Investigation Unit as well as the Niche
identify opportunities to co-locate, which            system. We will build on the success of
centre on ensuring that operational services          these projects and explore particular
are optimally placed to police our                    themes of common interest which enhance
communities and this will include the Tri-            our policing, such as the improvement of
Service Public Service Centre in partnership          data quality on shared systems. We will
with the fire and ambulance services.                 utilise findings from the 2015 review of the
                                                      Collaborative environment in Wales and
                                                      target areas such as Specialist Crime and
                                                      Occupational Health, whilst also reviewing
                                                      existing arrangements to ensure that they
                                                      remain fit for purpose and continue to
                                                      realise benefit for those involved. Our
                                                      approach to partnership working will be
                                                      innovative and extend beyond the Welsh
                                                      forces, local authorities and third sector to
                                                      include those from private industry but only
                                                      where efficiencies can be realised without
                                                      impacting upon the service we provide to
                                                      the communities of South Wales.

                                                 11
Police & Crime Reduction Plan 2016-2021 n Policing

Policing

Policing is complex and demanding by nature; its requirements are influenced by a vast number of
factors from the state of the economy through to the latest technological trends, yet forces are
expected to adapt and respond effectively to these challenges.

Her Majesty’s Inspectorate of Constabulary (HMIC) regularly undertakes inspections to ensure that
they are delivering the service expected of them. One particular assessment of note is the PEEL
Programme, which draws on evidence from a number of inspections to assess police, effectiveness,
efficiency and legitimacy; this has identified some areas of development for South Wales Police:

                 Effectiveness                                                                                             Efficiency                                                                                                                                Legitimacy
 n Domestic Abuse                                                                                    n Further Collaborative                                                                                             n Code of Ethics
 n Cyber incidents                                                                                     opportunities                                                                                                     n Vetting of staff
 n Organisational learning

                                      Child Sexual Exploitation & Abuse, Mental Health, Value for money,
                                                     information management & demand

Whilst the above provides direction on areas for improvement to further enhance our service
provision, the Home Secretary also specifies threats that forces must be equipped to deal with.
Currently these are:

                                                          Civil                                                            Organised                                                    Threats to                                                                                                              Cyber
    Terrorism
                                                       Emergencies                                                           Crime                                                     public order                                                                                                           Incidents

This information quickly illustrates the demands placed on us as a service but this must all be
viewed in the context of our own performance and journey:

                                                                  South Wales Police recorded crime in context
600,000

500,000

400,000

300,000

200,000

100,000
                                                                                                                                  Rhymney Valley to Gwent                                                           NCRS                         Niche introduced                                        Action Fraud introduced
                                                                                                                                            New counting rules                                                                                                                              Criming at source introduced
     0
                                                                                                                                                                                    19982-1999

                                                                                                                                                                                                 1999-2000

                                                                                                                                                                                                             2000-2001

                                                                                                                                                                                                                         2001-2002

                                                                                                                                                                                                                                     2002-2003

                                                                                                                                                                                                                                                  2003-2004

                                                                                                                                                                                                                                                              2004-2005

                                                                                                                                                                                                                                                                          2005-2006

                                                                                                                                                                                                                                                                                      2006-2007

                                                                                                                                                                                                                                                                                                  2007-2008

                                                                                                                                                                                                                                                                                                              2008-2009

                                                                                                                                                                                                                                                                                                                          2009-2010

                                                                                                                                                                                                                                                                                                                                      2010-2011

                                                                                                                                                                                                                                                                                                                                                  2011-2012

                                                                                                                                                                                                                                                                                                                                                              2012-2013

                                                                                                                                                                                                                                                                                                                                                                          2013-2014

                                                                                                                                                                                                                                                                                                                                                                                      2014-2015
          1974

                 1975

                        1976

                               1977

                                      1978

                                             1979

                                                    1980

                                                           1981

                                                                  1982

                                                                         1983

                                                                                1984

                                                                                       1985

                                                                                              1986

                                                                                                      1987

                                                                                                             1988

                                                                                                                    1989

                                                                                                                           1990

                                                                                                                                  1991

                                                                                                                                         1992

                                                                                                                                                 1993

                                                                                                                                                        1994

                                                                                                                                                               1995

                                                                                                                                                                      1996

                                                                                                                                                                             1997

      South Wales Police recorded crime                                                                 Estimate of crime reported to SWP                                                                                Estimate of crime experienced in SWP area

South Wales has never been a safer place to live, work or visit with the service provided to
victims by the Force amongst the best in England & Wales; it is critical that these standards are
reflected and maintained through the priorities that are set in the Police & Crime Reduction Plan.

                                                                                                                                                12
Police & Crime Reduction Plan 2016-2021 n Demand 2015

       DEMAND 2015
       This represents an average day in the life of South Wales Police
                                     INCOMING DEMAND
                    PUBLIC SERVICE CENTRE            SWITCHBOARD
    613                999 emergency
                       calls received
                     Emergency services 5%
                                                   1360                     non-emergency
                                                                            calls received                                              1686                       calls received

                        Other 1.5%                                     Transfer to officer/                                                                                                  Report crime 3.5%
     Other police
      force 2.5%                                            Report      department 6.5%                          O   Other police 4% Other 2%
                              Local Authority 1%            concern 13%                                                                  Local Authority 1%
                                                                                                                     Internal 7%
                                                                                                                                                                   Report
                                                                                                                                                                   crime
                                                                                                                                                                      3 3.5%         Other
                                                                                                                                                                                     11.5%
                                                                                    Advice                                                                           Concern
           Internal                                                                 19%                                                                              4%
           14.5%                                              Other
                                                              14%                                                      Organisations                          Update
                        WHO?                                             WHY?     Report
                                                                                                                       15%
                                                                                                                                       WHO?                   non-crime
                                                                                                                                                              4.5%                           WHY?    Transfer
                                                                                                                                                                                                     52.5%
      6%                                                                          non-crime
                              Public               Update                         16%
Organisations                                      crime 7%                                                                                                        Report
                              69.5%                               Report                                                                    Public                 non-crime         Advice
                                                                  crime                                                                     71%                    8%                12.5%
                                                                  11.5%

                                                                              Update non-crime 13%

                                                                OPERATIONAL OFFICERS 915                                                                           direct
                                                                                                                                                                   contacts

                                           Other 3%                              Local Authority 12%         Emergency services 1%                                   Transfer 1.5%

                                                                            Other Police 2%
                                                                               Internal 1%                                Organisations
                                                                                                                          41%                              Other
                                                           Telephone                                                                                       18%
                                       In person           36%                                                                                                            Advice
                                       30%                                                                                                        Update                  36%
                                                   HOW?                                                 WHO?                                      crime
                                                                                                                                                  10.5%        WHY?
                                                                                                                                       Report
                                                                                               Public                                  crime 3%
                                                                                               43%
                                                   Email                                                                         Report                      Update
                                                   31%                                                                           Concern 7.5%                15%
                                                                                                                                                                               Report non crime 9%

                                                                                   DAILY DEMAND
                   11%                                     151                                 94                                    32                      CHANGE IN TREND
                Of demand was
                 crime related
                                                    People through
                                                       custody                                Arrests                                Missing
                                                                                                                                     persons                  SINCE 2008/09
                                                                                                                                                              Public safety
                    131
                Transport related
                                                       359
                                                      Public safety
                                                                                               70
                                                                                           Reports of
                                                                                                                                       71
                                                                                                                              Domestic related
                                                                                                                                                                   welfare     +30%
                                                                                                                                                                    Transport +14%
                    incidents                         welfare calls                   Anti-social behaviour                      incidents

                    54                                      13
                                                       Domestic
                                                                                                 3
                                                                                               Sexual
                                                                                                                                     30
                                                                                                                                  Vehicle
                                                                                                                                                                        Crime
                                                                                                                                                                               -27%
                 Assaults                              burglaries                             offences                            offences
                                                                                                                                                                   Anti-social
       1509 messages and comments received via South Wales Police Social Media                                                                                     behaviour -64%

                                                                           ONGOING DEMAND
          In addition to responding to daily calls for service, we also undertake work to safeguard our communities including:
                        Managing                                                       Supporting 1591                                                Engage with 11,311
                  approximately 1789                                                    children on the                                                repeat victims of
                 offenders under MAPPA                                                protection register                                               domestic abuse

                                                                                                        13
Police & Crime Reduction Plan 2016-2021 n Demand 2015

POLICING SOUTH WALES
1ST–14TH OCTOBER 2015              CORE POLICING DEMANDS

 22,613                   1,531                3,672             1,524                     273
999 or 101 Calls      ASB Occurrences           Crimes            Arrests            Missing Persons

   204
  People stopped
                                   1               336                             96
                                                                             Personal Injury Road
   and searched             Royal Visit          Breath Tests                  Traffic Collisions

YET STILL THE        #1     FORCE IN WALES FOR SERVICE PROVIDED TO VICTIMS OF CRIME

                                                 Cardiff Half Marathon
       3
 Rugby World Cup
                      267,051
                      Supporters just within
                                               16,000           50,000                        2
                                                                                      High Profile Football
     Games                our stadiums          Runners         Spectators                  Matches

                                                  14
Police & Crime Reduction Plan 2016-2021 n What our partners are telling us...

What our partners are telling us...

Keeping the communities of South Wales safe cannot be achieved through the police acting in
isolation and as such it is critical that we work in partnership with other public bodies to achieve
this outcome. However, this requires an understanding of their unique priorities as these are
reflective of the demands placed upon them.
By understanding the core areas of focus across organisations operating within our boundaries,
we’re able to ensure that these are reflected through our own priorities, making partnership work
more effective through complimentary activity. This exploration and appreciation for the work of
our partners identifies clear overlaps within our own priorities:
                                              Protecting Vulnerable People

                                Road Safety                                  Support for young people

              Acquisitive Crime                                                        Substance Misuse

         Public Perception                                                                 Domestic Abuse

                   Terrorism                                                              Mental Health

            Child Sexual Exploitation                                             Anti-social Behaviour

                               Reduce Re-offending                  Violent Crime

Our approach to working with a range of partners is delivering a portfolio of successful initiatives
to tackle problems across our communities:

Multi Agency
                                                     Know the                 Womens                Student
Safeguarding            Help Point
                                                      score                  Pathfinder            Volunteers
Hubs (MASH)
Through innovation and the drive for an evidenced based approach to the work that we
undertake, we view ‘partners’ in a much wider sense than simply those who also provide services
to the communities of South Wales. We have forged strong links with the academic world and
created the University Police Science Institute (UPSI) with Cardiff University to enhance our
knowledge and expertise, providing valuable insight across a number of areas:

                                                     Violence
    Hotspot             Anti-social                  Against                   Victim                   Criminal
    analysis            Behaviour                    Women &                  Services                  Careers
                                                       Girls

                                                          15
Police & Crime Reduction Plan 2016-2021 n What the public are telling us…

What the public are telling us...

Understanding and responding to the needs of our communities is a key focus for South Wales
Police and as such we use what they tell us to help focus the Force on what matters.

We asked the public to outline whether they agreed with our existing priorities and the weight of
approval indicates that we are focussing on the right areas; in addition they also provided
valuable insight into things that they feel we should consider moving forward.

Ensure a swift and proportionate response to crime                                          94%
Reduce violence and tackle the causes of crime                                              94%
Make communities safe and enable the public to feel safer                               93%
Tackle anti-social behaviour with partners
Cut bureaucracy and make things happen
Put victims at the heart of our approach
                                                                                       91%
                                                                                      90%
                                                                                      89%
                                                                                                           62%
                                                                                                   of people felt that Child Sexual
Make the criminal justice system more effective                                   88%               Exploitation & Abuse was an
                                                                                                       emerging area of focus
Tackle violence against women and girls                                           87%
Cut crime in the 18 - 25 age group                                               86%               Terrorism & Radicalisation was
                                                                                                    also a developing priority for
Make it easier for the public to communicate with the police                     86%
Take an evidence-based approach to 'what works'
Prevent offending and reoffending in young people
Promote fairness, equality, diversity and tolerance
                                                                           80%
                                                                          79%
                                                                                85%

                                                                                                           48%
Apply the principles of Restorative Justice                          75%
Improve road safety                                                 73%

This feedback has been invaluable and we have also utilised other research, both from a local and
national perspective, to provide further evidence to direct our approach. This enables a holistic
view of policing, experience, perception and concern, complimenting what we already know.

                                             Informed Communities

       59%
  of people perceive that we deal
                                                      58%
                                               of people don’t feel informed
                                                                                                  ...but   77%
                                                                                                           are interested!*
     with community priorities*                    about local policing…*                                        *Force Compass Survey findings

                                                                                                   Make our policing more effective
                                                         idents      Are more engaged
                                                 port inc
                                     likely to re
                                more
                          Are
                  nt
            onfide
        re c
    e mo
  Ar

                                                               16
Police & Crime Reduction Plan 2016-2021 n Over-arching Values and Principles

Over-arching Values and Principles

Co-operation is the underlying principle that inspires us,
together, we achieve more than we can achieve alone

Our overall aims are...                            We value, challenge and respect
n To reduce crime, disorder and anti-social
                                                   those with whom we work...
  behaviour                                        n Within our own Team
n To promote the interests of victims and          n Within the Police Family

                                                   n Within Partner Organisations and
  protect vulnerable people

n To help build strong, positive,                    Agencies

                                                   n Within the wider community
  collaborative communities and make
  every contact count

n To take an evidence-based approach -             We see Early Intervention as a
  identifying the problems our                     key principle of action...
  communities face, analysing data and             n The essence of Policing is action to keep
  identifying “What Works”                           the community safe and confident
n To enable the Criminal Justice System to         n Since Sir Robert Peel, the first
  work faster and more efficiently
                                                     responsibility of the police has been to
n To support the South Wales Police team             prevent crime - success in policing is
  in which everyone is a Leader and is               demonstrated by absence of crime, not
  Proud, Positive and Professional                   the presence of activity

Our teamwork has                                   n But policing in a modern society means
four elements...                                     we have to do far more than just deal

n JOINTLY by Commissioner,
                                                     with crime. And tackling the issues that

  Chief Constable and their teams                    our communities expect us to tackle
                                                     depends on prompt, positive joint action
n MORE WIDELY with the South Wales
  Police “Family”                                  n And as public services have to do more

n IN PARTNERSHIP with all other agencies
                                                     with less, we have to shrink together not
                                                     shrink apart and follow principles of
  and through
                                                     sustainability and future well-being.
n ENGAGEMENT with the public, with a
                                                   n We cannot do it alone, so South Wales
  focus on vulnerability, risk, threat and
                                                     Police will quickly identify trends and
  inclusion
                                                     causes, and with partners identify the
                                                     most effective form of early Intervention

                                              17
Police & Crime Reduction Plan 2016-2021 n Priorities

Priorities

1 We will reduce and prevent
crime and anti-social behaviour
                                                      and evaluation to identify “what works” and
                                                      how the role of the Police and Crime
to keep people safe in their                          Commissioner can add value. Although we
homes and communities                                 have made progress in tackling these
                                                      concerns, we know that more needs to be
Why is this a priority?                               done.
Reducing and preventing crime is my main              Crime and anti-social behaviour incidents
objective as Police and Crime Commissioner            can have a significant impact on people’s
and this is a key priority for both myself and        lives, especially the vulnerable and repeat
the Chief Constable. We will be tough on              victims, and features as a key concern
crime and the causes of crime, tackling and           through our public consultation. There is
preventing the underlying issues through              also an impact upon the offenders
the promotion of early intervention                   themselves, particularly young offenders
initiatives based on evidence, partnership            who get caught up in the Criminal Justice

 South Wales Police Youth Volunteer

                                                 18
Police & Crime Reduction Plan 2016-2021 n Priorities

system, and we will also focus our work on           n Recruit more Special Constables from
diversionary programmes to provide the                 within all our communities.
necessary support.
                                                     Working within communities
                                                     n Encourage communities to take an active
The level of recorded crime has reduced to
level not seen since the mid 1980’s and anti-
                                                       role in local problem solving issues
social behaviour levels have also reduced.
                                                       through such initiatives as
The changes made to the process of crime
                                                       Neighbourhood Watch, Movement for
recording over the last year can give the
                                                       Change and Citizens UK.
public certainty that we are recording crime
more accurately and transparently than ever          n Contribute to the implementation of the
before.                                                Well-being of Future Generations Act
                                                       (Wales) 2015 to maintain our partnership
This provides a solid foundation on which to
build over the next 5-year period and the              approach to developing sustainable
implementation of the Community Remedy                 futures for our communities, with a focus
and Community Trigger will enhance our                 on reducing crime through early
ability to respond to and resolve incidents            intervention and prevention.
of anti-social behaviour, and we will                n Work with partners to campaign for
continue to promote a joint approach with              legislative, cultural and behavioural
our partners to give the public the                    change to keep our communities safe

                                                     n Work with partners to ensure the Clean
confidence to report incidents.

How we will do it:                                     Neighbourhoods Act is embedded in
Local Policing                                         local practice to improve quality of life

n Implement the findings of our joint
                                                       and well-being within our communities.

  review of Police Community Support                 Violent Crime
                                                     n Use the results of a thematic review
  Officers, to ensure that they are visible
  and engaged with local communities, and
                                                       commissioned by the Chief Constable
  have enhanced skills to fulfill that role.
                                                       and Police and Crime Commissioner to
n Maintain community policing.                         develop a more effective approach to
n Forge strong links between Police                    licensing and its impacts upon the night
  Officers working in schools and wider                time economy.
  local policing teams to maximize the               n Work to reduce violent crime through a
  benefit of engagement with young                     multi-agency approach to data sharing
  people.                                              and analysis, developing links with Public
n Implement the Community Trigger and                  Health Wales to promote interventions
  Remedy, contributing towards a victim                focusing on early intervention and
  centreed response to anti-social                     prevention.
  behaviour,                                         n Continue to develop initiatives – such as
n Work with young people to expand our                 our Swansea HelpPoint – to reduce
  South Wales Police Youth Volunteers                  pressure from the night-time economy
  scheme.                                              on public services.

                                                19
Police & Crime Reduction Plan 2016-2021 n Priorities

Commissioner Alun Michael and Chief                 n There was a decrease in preloading
Constable Peter Vaughan launched the                   drinking behaviour amongst nightlife
first phase of the Know the Score:                     users: the proportion of participants
#DrinkLessEnjoyMore campaign in early                  reporting preloading reduced
2015 to help tackle excessive levels of                significantly post intervention (from
drinking in our town and city centres by               63% to 54%).

                                                    n There was a shift in the perceived
raising awareness of the law. It is
recognised by the World Health
                                                      acceptability of drunkenness: post
Organisation that reducing high levels of
                                                      intervention a significantly smaller
intoxication will reduce serious violence in
                                                      proportion of participants agreed that
our night time economies.
                                                      getting drunk is socially acceptable in
The sale of alcohol to people who are                 the city’s nightlife (from 87% to 74%)
drunk is illegal and is regulated under               and that it’s hard to enjoy a night out if
Section 141 of the Licensing Act 2003.                you are not drunk (from 46% to 36%).

                                                    n Overall, 29% of those who participated
However, levels of drunkenness in town
and city centres would suggest
                                                      in the post intervention survey reported
compliance with the law is low.
                                                      that they were aware of the Know the
A post campaign evaluation of the first               Score intervention, higher than that
phase was published in July 2015 in                   reported in an evaluation of a
partnership with Liverpool John Moore’s               comparable intervention implemented
University, the results of which can be               elsewhere in England (other similar
found here http://commissioner.south-                 intervention, 17.2%. Quigg et al., 2015).
wales.police.uk/en/news/evaluation-of-
                                                    South Wales Police data showed an 11%
the-south-wales-police-know-the-score-
                                                    reduction in Violence at peak times over
drinklessenjoy-more-campaign/
                                                    the Six Nations period 2015 across South
Findings from the pre and post                      Wales.
intervention nightlife user surveys carried
out in Cardiff and Swansea found that
following the intervention:

n There was an increase in knowledge of
  the laws around the service of alcohol
  to drunks amongst nightlife users: post
  intervention a significantly higher
  proportion of participants correctly
  answered that it is illegal for a bar
  server to sell alcohol to someone who is
  already drunk (from 48% to 61%).

                                               20
Police & Crime Reduction Plan 2016-2021 n Priorities

2  We will improve the way in
which we connect with, involve
                                                        the findings and recommendations from
                                                        the Gender Thematic Review.
and inform our communities                            n Take steps towards the implement of the
Why is this a priority?                                 United Nations Convention of the Rights
                                                        of the Child as part of our commitment
It has become apparent through our
                                                        to understand and respond to the needs
research that our communities are still
                                                        of children, young people and families.
unclear on the work of South Wales Police
and the methods through which services                n Engage with our communities to
can be accessed. The Chief Constable and I              understand the best and most effective
are keen to build upon the successes of                 methods of communication.
recent developments such as the
                                                      Inform
implementation of the Public Service Centre
and the re-launch of 101, to ensure that the          n Develop and implement a
public can confidently access the services              communications strategy that outlines
they require, when they require them and in             our commitment to continually improve
a form most appropriate to their                        how we communicate internally and
circumstance.                                           externally.

We live in a digital age, where accessibility,        n Keep communities aware of local policing
communication and the consumption of                    activity and how to access police
information require an ever more diverse                services.
approach. However, the nature of                      n Where we are not the right agency to
communities in South Wales means that                   deal with issues, we will help members of
more traditional methods cannot simply be
                                                        the public to make contact with the
abandoned and must be part of a wider
                                                        appropriate service.
strategy for engagement.
                                                      Connect
Public confidence in South Wales Police will
only improve further if our communities feel          n Introduce online reporting for crime and
involved, informed and able to connect with             anti-social behaviour.
services that are recognised to be amongst            n Create an online portal through which
the best in England and Wales.                          victims are able to track the investigation
How we will do it:                                      of their crime.

Involve                                               n Further develop the accessibility of our

n Increase workforce representation to
                                                        Public Service Centre.

   ensure our service is more reflective of           n Continue to work locally and on a
   the communities of South Wales,                      national level to enable 101 to be
   especially BME communities who are                   accessible to those with diverse needs.
   currently under-represented.                       n Take an innovative approach to using the
n Develop an action plan to improve                     latest technology and communication
   recruitment, retention and progression of            platforms, including Social Media, as a
   women in South Wales Police, utilising               mechanism for engaging with our public.

                                                 21
Police & Crime Reduction Plan 2016-2021 n Priorities

3  We will work to protect the
most vulnerable in our
                                                       right way by better understanding their
                                                       issues and the services they require,
communities                                            providing an opportunity for “peer
                                                       challenge” to identify what works,
Why is this a priority?
                                                       promoting the sharing of best practice and
In this age of financial challenges, it is             identifying common goals.
essential that we do not lose sight of the
need to protect the most vulnerable in our             We want to ensure that we have the best
communities. I am therefore keen to work               possible arrangements in place, both
with partners to deliver better services,              internally and externally, to protect the most
irrespective of what our statutory                     vulnerable members of our communities,
responsibilities are, because that is the right        children in particular. We will be focussing
thing to do for the vulnerable people in our           attention on vulnerable missing people,
communities. To achieve this I will work with          child sexual exploitation and abuse, and
partners to support our communities in the             domestic violence.

  Multi Agency Safeguarding Hub

                                                  22
Police & Crime Reduction Plan 2016-2021 n Priorities

How we will do it:                                  Mental Health & Disability
Violence Against Women                              n Work with partners to improve the
and Girls                                             support and communication between the

n Continue to implement the South Wales
                                                      police and those with mental health
                                                      needs or learning difficulties through the
  Violence Against Women and Girls
                                                      roll-out of the Keep Safe Cymru card.
  Action Plan.
                                                    n Support the introduction of non-
n Work with partners to implement a more
                                                      custodial places of safety for individuals
  sustainable funding model for domestic
                                                      who may be detained under Section 136
  abuse and sexual violence services based
                                                      of the Mental Health Act.
  on the needs of the local area.

n Improve our response to victims of
                                                    Child Sexual Exploitation &
  Honour Based Violence and Female
                                                    Abuse
  Genital Mutilation.                               n Implement the recommendations of the

n Continue to develop the Multi-Agency
                                                      Child Sexual Exploitation Review.

  Safeguarding Hubs (MASH) and Multi                n Introduce Children’s Advocates to work
  Agency Risk Assessment Conference                   with victims.

                                                    n Improve ability to identify those that are
  (MARAC) process, also covering those
  affected by Child Sexual Exploitation and
                                                      vulnerable and work with partner
  Abuse, to cover all parts of South Wales.
                                                      agencies to deliver effective support
n Further embed the IRIS (Identification              mechanisms.
  and Referral to Improve Safety)
                                                    Vulnerable People
  programme to encourage domestic
  abuse referrals in GP surgeries and seek          n Utilise the findings of the internal Hate
  to establish a regional health based IDVA           Crime review to ensure victims are
  (Independent Domestic Violence                      provided with the most appropriate
  Advocate) service.                                  service and are satisfied with the

n Continue to implement the vulnerability
                                                      response they receive.

  awareness training delivered to all Police        n Encourage victims of hate crime to
  Officers and partners who interact with             report incidents so that they can receive
  the night time economy.                             appropriate support.

n Develop a new programme with                      n Work with partners such as GetSafe
  universities within South Wales to                  Online and the Older Peoples
  identify and support students who may               Commissioner to tackle the growing
  be victims of domestic abuse and sexual             issue of scams and fraudulent behaviour.
  violence.

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Police & Crime Reduction Plan 2016-2021 n Priorities

4   We will spend your money
wisely to protect policing in your
                                                        officers wherever we can whilst saving at
                                                        least £71m in the period from 2010/11 to
community                                               2018/19.

Why is this a priority?                               n Seek a sustainable model for policing in
                                                        South Wales under current pressures.
Police forces across England & Wales have
faced severe cuts in the Police Grant from            Estates
Central Government. That makes difficult              n Develop a strategy to spend less on
decisions inevitable, but even in these tough           buildings whilst we ensure that we have fit
times the Chief Constable and I have made a             for purpose estate at point of need.

                                                      n Explore further collaborative
commitment to protect Neighbourhood
Policing (also known as community policing)
                                                        opportunities to align our Estates Strategy
and to ensure that South Wales Police is
                                                        with those of our partners, such as the
working effectively with partners to maintain
                                                        Joint Fleet Workshop with Bridgend
the level of services our communities expect.
                                                        County Borough Council opened in 2015.

                                                      n Promote the introduction of a joint ‘blue
In order to do this, we need to ensure that
our resources are locally based, strategically
                                                        light’ Public Service Centre.
placed with effective and efficient services
focussed on need.                                     n Identify opportunities for collaboration of
                                                        procurement and back office costs with
How we will do it:
                                                        other forces and public sector partners.
People
                                                      Equipment
n Develop a People Strategy to ensure that
                                                      n Make more effective use of technology
  we have the right people in the right
                                                        and support the aims of Programme
  place.
                                                        Fusion in areas such as mobile data
n Protect the necessary number of police                and iR3.

  Tŷ Richard Thomas Joint Vehicle Maintenance Facility

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Police & Crime Reduction Plan 2016-2021 n Priorities

5   We will make sure that the
local Criminal Justice System
                                                      and social justice landscape, provides one
                                                      such opportunity to deliver services more
works effectively and efficiently,                    effectively.
meeting the needs of victims and                      This is just one example of our innovative
challenging offenders                                 approach, resulting in closer working
Why is this a priority?                               relationships with the National Offender
                                                      Management Service in Wales, promoting
The Criminal Justice System needs to have a           opportunities to develop a joint strategy for
clear emphasis on reducing crime with a               tackling reoffending and implementing an
focus on the areas of preventing offending            integrated approach to offender
and reoffending and reducing harm and risk            management. With a significant proportion
to the public.                                        of the prison estate falling within South
Whilst the past year has seen significant             Wales, I will work with prison governors and
progress in developing a more effective               providers of resettlement services to ensure
criminal justice system there are still               effective reintegration opportunities for
opportunities to improve. The merging of              offenders
the South Wales Criminal Justice Board with           I have also established an out of court
the Integrated Offender Management Board,             disposal scrutiny panel, providing the
and the development of a joint delivery plan          opportunity for criminal justice partners to
with shared objectives across the criminal            assess whether the use of out of court

                 State of the art custody facilities across South Wales Police area

                                                25
Police & Crime Reduction Plan 2016-2021 n Priorities

disposal orders are being used correctly and          enhance our response to the needs and
effectively. I have been encouraged by our            management of our most dangerous
initial work and look forward to this                 offenders, ensuring victim safety is at the
developing as we seek to reduce                       heart of our response.

                                                    n Implement the findings of the national
reoffending and opportunities for
alternative pathways to criminality.
                                                      trial of the Safe Lives “DRIVE” project
How we will do it:                                    aimed at early intervention in the
                                                      management of domestic violence
Victims
                                                      perpetrators.
n Reform victim support services to ensure
  they are targeted towards those most in
                                                    Partners
  need.                                             n Work with the National Offender

n Introduction of a multi-agency model for
                                                      Management Service in Wales (Prisons,

  supporting victims, with enhanced                   Probation and Contracted Services) to

  support for vulnerable victims as well as           develop a common understanding of

  children and young people who are                   priorities, and assist in the development

  victims of crime.                                   and delivery of a coherent end-to-end
                                                      integrated offender management
n Increase the opportunities for the use of           approach across South Wales.
  a restorative element in crime outcomes
  to promote and strengthen the ‘victims            n Work with partners to realise the benefits
  voice’ as a mechanism for reducing                  of the Transforming Summary Justice
  reoffending.                                        programme.

Offenders                                           n Reform and implement a jointly
                                                      commissioned substance misuse services
n Increase the number of offenders
                                                      by aligning community based delivery
  diverted from the Criminal Justice
                                                      through joint working with Area Planning
  System through implementing initiatives
                                                      Boards and Local Health Boards,
  such as the such the Women’s Pathfinder
                                                      focussing on identifying and addressing
  programme across the South Wales force
                                                      issues for offenders to prevent
  area.
                                                      reoffending.
n Implement the findings of our Mental
                                                    n Work with partners to ensure a joint
  Health review to develop pathways for
                                                      response to emerging and current
  people with Mental Health issues to
                                                      priorities, with a focus on targeting those
  divert them to the support they need,
                                                      individuals and families who place most
  rather than inappropriately ending up in
                                                      demand on local services based on
  the Criminal Justice System.
                                                      threat, harm and risk.
n Develop and expand opportunities to
                                                    n Develop a better understanding of the
  intervene early to reduce offending and
                                                      impacts of the changing diversity within
  improve life opportunities for the 18 – 25
                                                      our communities, with particular focus on
  age group.
                                                      the growing foreign national
n Implement the WISDOM model to further               communities within South Wales.

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