Practice Manager - Health Recruitment Specialists

Practice Manager

About Mansfield Medical Clinic
Mansfield Medical Clinic (MMC) is a rural medical practice that provides high quality medical care
to the people of Mansfield and the surrounding area. Located next to the Mansfield District
Hospital, it is accredited to the standards set by the Royal Australian College of General
Practitioners and is also an accredited teaching practice within the Murray City Country Coast GP
Training and the University of Melbourne. The MMC provides a broad range primary care services
incorporating a range of on-site allied health practitioners.

Located in the rural township of Mansfield and at the edge of the Victorian High Country in North
East Victoria. It is close to both Lake Eildon, and the Mount Buller & Mount Stirling Alpine Resorts,
and therefore offers a range of recreational pursuits in both summer and winter. A diverse
geographical region made up of a series of fertile valleys, surrounded by Victoria’s famous High
Country. The region covers an area of around 4,000 square km’s and has a population of around
8,000 people.

Living in the Mansfield Region
The picturesque township of Mansfield is situated 180 kms north east of Melbourne (only 2 hours’
drive). The landscape is dominated by the Great Dividing Range and includes the alpine resorts of
Mount Buller and Mount Stirling. Natural environment features within Mansfield Shire are the
Alpine National Park and Australia’s second largest inland waterway – Lake Eildon. Mansfield Shire
boasts major river systems, lakes, mountains, vast tracts of what is referred to as ‘High Country’,
and broad, productive valleys where agriculture and rural living integrate. The area is popular for
recreation and lifestyle activities and the Mansfield Shire is tourism destination of national
significance.

Mansfield retains a reputation for classic country hospitality and a passionate and fearless sense of
self that acknowledges diversity and is welcoming to the many who aspire to call Mansfield
home. An active arts community and vibrant event calendar add to the mix along with quality
education and health services.

Mansfield has a good selection of schools in the local area to choose from with three
kindergartens, four primary schools, one secondary college years 7 – 12, Steiner School kinder to
year 12 and Mansfield Autistic Centre. Mansfield Secondary College is renowned for its on-farm
agribusiness program, school-based apprenticeships with links into multiple levels of the business
community and the Mount Buller Annex operating with a full curriculum and on snow program in
the winter term. VCE results consistently compare well with students achieving well with selections
for university entrance.

Further details about the region:
www.mansfield.vic.gov.au
www.mansfieldmtbuller.com.au/
www.travelvictoria.com.au/mansfield/

Our Services and Facilities
    Services
•    Family Medicine                                  •   Hospital Inpatient Care
•    Preventative Medicine                            •   Hostel and Nursing Home Visits
•    Chronic Disease Management                       •   Counselling
•    Accident & Emergency Care                        •   Obstetric Care
•    Emergency X-Ray Service                          •   Anaesthetics
•    Minor Surgery                                    •   Acupuncture
•    Wound management                                 •   Hypnotherapy
•    Vaccination                                      •   Home Visits (by agreement)
•    Travel medicine                                  •   Physiotherapy
•    Osteopathy                                       •   Rehabilitation Gym Programs

    Facilities

     •     13 Consulting Rooms
     •     Telehealth Consultation room
     •     Rehabilitation Gym
     •     Nurses Consulting Room
     •     3 Bay Treatment room
     •     ECG machine
     •     Doppler probe
     •     Spirometer
     •     Slit Lamp
     •     Minor Surgical Equipment
     •     Orthopaedic Casting Materials
     •     Steriliser
     •     Defibrillator
     •     Liquid Nitrogen
     •     Medicare Online Claiming
     •     Computerised medical records (Best Practice Software)
     •     Electronic Internal Messaging

About the Role
General Purpose of Position

To manage the operations of the clinic including human resources, financial records and to
implement quality systems in order to ensure the smooth and efficient functioning of the clinic
and provide an exceptional standard of care to our patients.

Essential Duties and Responsibilities

In accordance with legislative requirements and Clinic Policies & Procedures:

 •   Work with principals to develop and implement strategies for achievement of the clinic’s
     vision and goals
 •   Responsibility for Risk Management, Complaints Management and Quality Improvement
     within the practice.
 •   Prepare budgets & plans accordingly & provide regular reports on the Clinics
     performance in relation to goals.
 •   Recruitment, development and management of non-clinical practice staff to ensure high
     quality performance and continuing professional improvement.
 •   Leadership and management including team building, delegation of tasks and conflict
     resolution.
 •   Rostering – preparation of rosters for doctors including On-Call roster.
 •   Administration of payroll to ensure both employee and employer interests are protected,
     tax/superannuation obligations are met and records are maintained. Processing of payroll
     for principals, doctor & allied health sole traders and employee doctors.
 •   Review and improve the clinic systems to ensure smooth and efficient functioning, high
     quality services and continuous improvement.
 •   Maintain and control debtors, creditors and general ledger to ensure maximum
     profitability & cash flow and compliance with all taxation, record keeping and other
     statutory requirements.
 •   Prepare financial reports & taxation records and liaise with external accountant.
 •   Maintain awareness of current and new legislation to ensure the business is complying
     with all statutory and regulatory obligations including Industrial & Employment Law,
     OH&S requirements, Privacy obligations and Taxation responsibilities.
 •   Ensure relevant personnel are kept informed and changes are made to systems and
     procedures as required.
 •   Ensure the Clinic complies with all contractual obligations.

Key Selection Criteria
 Demonstrated behaviours and personal attributes:

 •    Excellent interpersonal and communication skills, both written and verbal.
 •    Well presented, friendly, courteous and obliging.
 •    Represent the clinic in a confident and positive manner at all times.
 •    Undertake all duties in a diligent manner, with honesty and integrity
 •    Have a vigilant attitude to accuracy, being prepared to double check as necessary.
 •    Ability to work cooperatively and independently.
 •    Ability to prioritise and organise, with attention to detail.
 •    Demonstrated commitment to ongoing professional development.

 Essential Qualifications, Education, and/or Experience:
 •    Demonstrated experience and/or qualifications within a management role.
 •    Proven ability to manage a medical practice including human resources, planning,
      budgeting, reporting & rostering (minimum of two years’ experience in this role).
 •    Sound computer skills including excellent knowledge of MS Word, Excel and relevant
      medical software applications.
 •    Sound knowledge and understanding of current Legislation and Privacy Laws.
 •    Sound knowledge and understanding of Accreditation for General Practice.

 Desirable Qualifications Education and/or Experience

 •    Diploma of Practice Management or equivalent.
 •    Experience with Best Practice – Clinical & Management software.
 •    Experience with Zedmed – Medical Practice Management software.

Remuneration
A competitive remuneration package dependent on experience and qualifications will be
negotiated with the successful applicant.

The TRP is inclusive of:

    •   Salary
    •   Superannuation

Other benefits: The position is full-time but a 4 day working week

How to Apply
Applications should include a:

•   Covering Letter
•   Current CV
•   Statement addressing the Position Requirements and Key Selection Criteria; and
•   Completed Application Form (available on the HRS web site).

Applications can be lodged online via the HRS web site or by email at hrsa@hrsa.com.au

                             Applications Close: 23 April 2021

Further Information
John Cross
Director
Health Recruitment Specialists
0417 332 598