Primary Offer Data Information Pack for Badminton

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Primary Offer Data Information Pack for Badminton
Primary Offer Data
Information Pack for Badminton
Primary Offer Data Information Pack for Badminton
Information Pack for Badminton

This pack provides information which you can use in the development of NGB proposals.
Specifically, this information can be used to provide a rationale for focusing on particular
areas and for developing and agreeing interventions in partnership with Sport England.

The pack provides information on two of Sport England’s key Strategic Outcomes.

      •    Grow

      •    Sustain

Badminton in summary

      •    900,000 participants    1

      •    500,000 male participants and 400,000 female participants

      •    110,000 participants from black and minority ethnic communities

      •    45,000 participants with limiting disability or illness

      •    310,000 participants with children, 600,000 participants without children

      •    100,000 with a household income of less than £15,559, 340,000 with a household
           income of more than £52,000

      •    610,000 in employment, 150,000 students and 40,000 unemployed

      •    510,000 NS SEC 1-4 (ABC1), 220,000 NS SEC 5-8 (C2DE)
                               2

      •    90,000 without a car or van in the household

      •    2.2% of all adults, 890,000 people state than badminton is the one sport they
           would like to play more often. This represents 4% of the 54% of adults who would
           like to do sport and active recreation more often           3

      •    Badminton is predicted to decrease by 0.3 percent from 1.4% to 1.1% between
           2005 and 2013. This represents a 22% change .           4

1
    All figures from the Active People Survey (2005/06) and ONS mid population 2005 estimates

2
 NS-SEC: 1. Higher managerial and professional occupations, 2. Lower managerial and professional
occupations, 3.Intermediate occupations, 4.Small employers and own account workers, 5. Lower
supervisory and technical occupations, 6. Semi-routine occupations, 7. Routine occupations, 8. Never
worked and long-term unemployed, 9. Full time students and Occupations not stated or inadequately
described.

3
    Active People Survey 2, months 1-6 (fieldwork period mid Oct 2007- mid April 2008)

4
    Sheffield Hallam: The growth potential of different sport and recreational activities (2007) unpublished

                                                                                                               1
Primary Offer Data Information Pack for Badminton
•   There has been no significant change in participation between Active People Survey
          1 and Active People Survey 2 (months 1-6)

      •   318,000 young people aged 11-15 participating in badminton regularly   5

Growth

The information in this section will help you develop growth interventions and help to
understand equality issues in your sport. An understanding of your current market profile
will also help to develop interventions to increase satisfaction in your sport.

Badminton: current participation profile

This section provides information on your current market profile i.e. the groups that are
currently participating in your sport.

By looking at your market, you can begin to gain an understanding of where participation
growth is more likely to occur. For example, if your current participant market is made up of
80% 16-19 year olds, it is probably more likely that any sustained increase in participation
will come from that younger group than among the 65+ age group.

The data also helps to identify inequalities in your sport. By comparing the demographic
breakdowns in your sport, with the demographic breakdown across all people who play
sport, and also the demographic profile of the total England population, you can gain an
understanding of the type of groups which are over (or under) represented in your sport.

It can also help you think about how you might tackle satisfaction in your sport. For
example, if the majority of your current participants have children, perhaps providing more
family friendly activities could improve satisfaction in your sport.

All data comes from the Active People Survey (2005/6) and refers to participation at least
once in the last four weeks:

•     12% badminton participants are from black and ethnic minority community compared
      to 9% all sports participants.

•     Only 24% badminton participants are from NS SEC 5-8 compared with 31% all sports
      participants.

•     90% badminton participants have access to a car or van in the household compared
      with 86% of all sports participants.

5
    DCMS Taking Part Young People’s Survey 11-15 year olds (2006/07)

                                                                                           2
Primary Offer Data Information Pack for Badminton
This table benchmarks how well your sport is doing in attracting different groups of the
            population when compared to the prevalence of those that do any sport, do no sport and
            the overall population.

Market share
                                                                Not undertaken sport or          All
                                Undertaken sport or active      active recreation in last four   respondents
                                recreation in last four weeks   weeks (excluding any             in Active     Badmint
                                (excluding any walking)         walking)                         People        on

Male                            54%                             45%                              49%           56%
Female                          46%                             55%                              51%           44%
White                           91%                             91%                              91%           88%
Non White                       9%                              9%                               9%            12%
Yes - illness or disability
that limits activity in some
way                             8%                              22%                              16%           5%
No illness or disability that
limits activity in some way     92%                             78%                              84%           95%
16-19 year olds                 12%                             4%                               7%            17%
20-24 year olds                 10%                             5%                               7%            10%
25-29 year olds                 9%                              5%                               7%            9%
30-34 year olds                 11%                             7%                               9%            9%
35-44 year olds                 22%                             17%                              19%           23%
45-64 years                     24%                             32%                              29%           25%
65 plus                         11%                             30%                              22%           7%
children                        34%                             25%                              29%           34%
no children                     66%                             75%                              71%           66%
£0 to £15,559                   15%                             28%                              22%           11%
£15,600 to £20,799              8%                              10%                              9%            8%
£20,800 to £25,999              7%                              7%                               7%            8%
£26,000 to £31,199              10%                             8%                               9%            11%
£31,200 to £36,399              7%                              5%                               6%            8%
£36,400 to £51,999              15%                             8%                               11%           16%
£52,000 or more                 37%                             35%                              36%           39%
employed f/t p/t                66%                             49%                              57%           68%
Unemployed                      5%                              7%                               6%            4%
economically inactive -
retired                         13%                             31%                              23%           8%
economically inactive -
other                           5%                              8%                               7%            3%
Student                         11%                             4%                               7%            17%
Other                           0%                              1%                               1%            n/a
NS SEC 1-4 (ABC1)               57%                             49%                              52%           58%
NS SEC 5-8 (C2DE)               31%                             43%                              38%           24%
NS SEC 9                        13%                             8%                               10%           19%
Car or van available in
household                       86%                             72%                              78%           90%
No car or van available in
household                       14%                             28%                              22%           10%

                                                                                                                 3
12%

      44%

                                                      56%

                                                                                                              88%
                      MALE     FEMALE                                                       White     Non White

                                    5%                                                           7%
                                                                                                                  17%

                                                                                 25%
                                                                                                                            10%

                                                                                                                        9%

                                                                                                                  9%
                         95%                                                               23%
ILLNESS OR DISABILITY THAT LIMIT ACTIVITIES IN ANY WAY                   16-19 year olds     20-24 year olds        25-29 year olds
                                                                         30-34 year olds     35-44 year olds        45-64 years
NO ILLNESS OR DISABILITY THAT LIMIT ACTIVITIES IN ANY WAY                65 plus

                                                                                                           11%

                                                                                                                  8%
           34%
                                                                                 38%
                                                                                                                       8%

                                                                                                                   11%
                                                    66%
                                                                                                             8%
                                                                                             16%
                                                                           £0 to £15,559                      £15,600 to £20,799
                                                                           £20,800 to £25,999                 £26,000 to £31,199
                                                                           £31,200 to £36,399                 £36,400 to £51,999
                     no children    children                               £52,000 or more

                                   0%
                                                                                       19%
                   17%

             3%

           8%
                                                                                                                            57%
             4%                                                                  24%
                                                    68%

  employed f/t p/t                       Unemployed
                                                                                                                                  4
  economically inactive -retired         economically inactive - other
  Student                                Other
                                                                              NS SEC 1-4         NS SEC 5-8         NS SEC 9
10%

                        90%
CAR OR VAN AVAILABLE IN HOUSEHOLD
NO CAR OR VAN AVAILABLE IN HOUSEHOLD

                                       5
Current participation figures in Badminton

       This section uses Active People Survey data (2005/6) to illustrate current participation
       (defined as participated at least once in the last four weeks) among different groups.

       This provides further information on your current market, inequalities in participation and
       has potential impact on satisfaction.

       Overall participation in badminton amongst adults 16+ is 2.2%

       •   Participation in badminton is higher for people from a black and ethnic minority
           community than for those who are not

       •   Participation is higher for students

       •   Participation is higher for household that have use of a car or van

3.0%                                                          3.5%
                2.5%                                                                                 3.1%
2.5%                                                          3.0%

                                       1.9%                   2.5%            2.1%
2.0%
                                                              2.0%
1.5%
                                                              1.5%
1.0%
                                                              1.0%
0.5%                                                          0.5%

0.0%                                                          0.0%
                MALE                   FEMALE                                 White                Non White

           6%
                  5.1%
           5%

           4%
                                3.2%
                                            2.9%
           3%                                                         2.6%
                                                         2.2%
                                                                                      1.9%
           2%

           1%                                                                                   0.7%

           0%
                 16-19 year   20-24 year   25-29 year   30-34 year   35-44 year   45-64 years   65 plus
                    olds         olds         olds         olds         olds

                                                                                                               6
3.0%                                                                   3.0%
                                              2.5%                                                                      2.6%
2.5%                                                                   2.5%
                                                                                            2.1%
2.0%
                                                                       2.0%
1.5%
                                                                       1.5%
1.0%          0.7%
                                                                       1.0%
0.5%
                                                                       0.5%
0.0%
               YES                             NO                      0.0%
               Lim iting Illness or Disability                                            no children               children

       3.5%
                                                                                                   3.1%
       3.0%                                                       2.7%            2.8%
                                                    2.5%                                                        2.4%
       2.5%
                                  2.1%
       2.0%

       1.5%
                 1.1%
       1.0%

       0.5%

       0.0%
              £0 to £15,559      £15,600 to    £20,800 to       £26,000 to     £31,200 to        £36,400 to   £52,000 or
                                  £20,799       £25,999          £31,199        £36,399           £51,999       more

                                                         Household Income

       6%
                                                                                                5.5%

       5%

       4%

       3%         2.6%

       2%
                                      1.3%                                                                     1.4%
                                                         0.8%                0.9%
       1%

       0%
              employed f/t p/t     Unemployed          economically      economically           Student         Other
                                                     inactive -retired inactive - other

                                                                                                                               7
4.5%
                                  4.0%
                                            3.0%
4.0%                                               2.5%
3.5%                                        2.5%

3.0%                                        2.0%
         2.5%
2.5%
                                            1.5%
2.0%                                                                    1.0%
                      1.4%                  1.0%
1.5%
1.0%                                        0.5%

0.5%                                        0.0%
0.0%                                               YES                   NO
       NS SEC 1-4   NS SEC 5-8   NS SEC 9          Car/Van for Household Use

                                                                               8
Regional distribution of participation in Badminton

This section uses Active People Survey data (2005/6) to illustrate the regional distribution of
badminton’s current market and the participation rates (once in the last four weeks) by
region.

   •     The South East accounts for a fifth (19%) of all badminton players.

   •     The North East and Yorkshire accounts for the fewest number of badminton
         players.

   •     Participation rates vary by 1% between regions, with the South East, East and East
         Midlands having the highest participation rates.

  3.0%
           2.6%       2.6%     2.6%
  2.5%                                      2.3%         2.3%
                                                                     2.0%
  2.0%                                                                            1.9%          1.9%
                                                                                                           1.6%
  1.5%

  1.0%

  0.5%

  0.0%
         South East   East      East         West     South West   North West    London     Yorkshire    North East
                              Midlands     Midlands                                        and Humber

                                                           % of
                                         % of England      badminton
                                         population        players
                                         16+               accounted for        participation    Number of
                         population      accounted for     by each              rate in each     badminton
                         16+             by region         region               region           players
South East               6,588,348            16%                  19%                 2.60%         168,350
East                     4,466,852            11%                  13%                 2.60%         117,720
East Midlands            3,483,554             9%                  10%                 2.60%          88,915
West Midlands            4,297,365            11%                  11%                 2.30%          98,145
South West               4,140,556            10%                  10%                 2.30%          93,502
North West               5,511,030            14%                  12%                 2.00%         109,580
London                   6,067,026            15%                  13%                 1.90%         113,618
Yorkshire and
Humber                   4,076,520           10%                        8%           1.90%              75,513
North East               2,082,212            5%                        4%           1.60%              34,040

                                                                                                                      9
Seasonal variation in participation

Using Active People Survey data (2005/6), it is possible to show seasonal fluctuations in
participation in sports. This will help to identify key periods where demand for your sport is
likely to be highest.

Badminton participation remains at the low 2%’s throughout the year with the exception of
a peak in April.

    3.0%

    2.5%

    2.0%

    1.5%

    1.0%                                                              Badminton

    0.5%

    0.0%
                                        May
                           Mar

                                  Apr

                                                                               Nov
                                                          Aug

                                                                      Oct

                                                                                     Dec
             Jan

                    Feb

                                              Jun

                                                    Jul

                                                                Sep

    25%

    20%

    15%

    10%
                                                                            3x30

     5%

     0%
                                        May
                          Mar

                                 Apr

                                                                               Nov
                                                          Aug

                                                                      Oct

                                                                                     Dec
            Jan

                   Feb

                                              Jun

                                                                Sep
                                                    Jul

                                                                                           10
Growth and Latent demand

      •    2.2% of all adults, 890,000 people state than badminton is the one sport they
           would like to play more often. This represents 4% of the 54% of adults who would
           like to do sport and active recreation more often . It is the 7 most popular sport.
                                                                       6         th

      •    Badminton is predicted to decrease by 0.3 percent from 1.4% to 1.1% between
           2005 and 2013. This represents a 22% change .           7

      •    There has been no significant change in participation between Active People Survey
           1 and Active People Survey 2 (months 1-6)           8

6
    Active People Survey 2, months 1-6 (fieldwork period mid Oct 2007- mid April 2008)

7
    Sheffield Hallam: The growth potential of different sport and recreational activities (2007) unpublished

8
  Reference field work periods APS 1 mid October 2005 to mid April 2006 and APS2 mid October 2007
to mid April 2008

                                                                                                           11
Market segmentation

Market segmentation is a powerful tool which provides knowledge and further information
on your existing and potential customers. The sporting segments are based on research
gathered through the Active People and Taking Part surveys. The segments are built on
demographic data identified as impacting on sports participation and attitudes; this
includes gender, age, whether people have children and socio-economic status.

The segments provide information on the specific sports people take part in, the
motivations behind participation, whether they want to do more sport and the barriers to
participation. In addition, the market segments provide information on:

        •   Media consumption and most effective methods of communication;
        •   Health indicators including obesity;
        •   Participation in wider cultural activities.

As segmentation is underpinned by key socio-demographic variables, the segments can
be geographically quantified and appended to both customer records and the Electoral
Roll. Therefore, every adult in England can have a Sport England segment appended to
them, whilst a market segment profile can be counted at any geographic level within
England down to postcode.

This results in a powerful tool which allows users to understand the segment profile at local
level.

In total 19 distinct sporting segments were identified. The figure below shows the 19
segments in relation to age (along the x axis) and sporting activity levels (3x30 along the y
axis with the red line indicating whether the segments activity level fall above or below the
national average of 21% achieving 3x30). The segments are divided into four
“supergroups” based on age. Supergroup A contains mainly 18-24 year olds, whereas
supergroup D contains mainly those aged 65+. This allows for comparisons between
segments of the same age. The segment circle size represents the proportion of people in
that segment across England. So for example, segment 19 “Elsie and Arnold” are relatively
large segments whereas segment 10 “Paula” represents relatively less people in England.
The chart below outlines the 19 segments and their key characteristics.

www.sportengland.org/research provides much more information about the market
segments including pen portraits, how to use guides, technical documents and frequently
asked questions.

How market segmentation can be used in relation to Sport England’s strategic outcomes

Market segmentation can be used for both the grow and sustain outcomes. In terms of the
Grow outcome, the segments provide knowledge about who your potential customers are
most likely to be, and identifies geographic areas to target. The attitudes and barriers
information will help you to design interventions that appeal to your customers and the
marketing data will help you attract them.

In terms of the Sustain outcome, the segmentation information will help identify some of the
factors that could help decrease the drop-off in participation and increase satisfaction. For
example, Jamie would do more sport if he had people to go with and there were better
playing facilities available.

                                                                                          12
Sport England Segmentation

                       45                                                                                                              Index

                                                                                                                                       > 200
                                                                                                                                       > 150
                       40            1                                                                                                 > 100
                                                                                                                                       > 75
                                                                                                                                       > 50
Market Segments Summary
This provides general information about the 19 Sport England Market Segments

      Segment         Segment                        Age   Socio   3x30   %     Sports            Media and Communications                         Key brands   Activity characteristics
      name and        characteristics                      econ           Eng
      description                                                  0x30   Pop

      A01 Ben         Male recent graduates,         18-   ABC1    40%    6.4   Football          Ben is a heavy internet user and has a high                   Ben is well educated and well informed, and is
                      with a work-hard, play-                                   Golf              speed broadband connection at home. He                        the most likely of his peers to appreciate live
      Competitive                                    25                         Cricket
      Male            hard, drink-hard attitude                                                   uses this for sports news, personal emails,                   music, photography and graphical design,
                                                                   19%          Rugby Un+ Lge
                                                                                                  buying films and games and in recent                          especially if combined with his thirst for the
      Urbanites                                                                 Skateboard
                                                                                American Ftball   months playing online poker.                                  latest gadgets.
      A02 Jamie       Young blokes enjoying          18-   C2DE    32%    5.4   Football          Jamie is a prolific mobile user, particularly                 Jamie is least likely to participate in the
      Sports Team     football, pints and pool       25                         Weight Lifting    using sms text alerts and checking out the                    arts compared to his peers, being not
      Drinkers        Single, Vocational                                        Pool              football scores on his mobile using wap. He                   particularly interested or finances being
                      Student                                      30%                            has a pay-as-you-go phone, rather than                        a barrier.
                                                                                                  being tied into a monthly contract.
      A03 Chloe       Young image-conscious          18-   ABC1    28%    6.9   Aerobics          Chloe is a heavy mobile phone user,                           Chloe is very likely to participate in the arts,
      Fitness Class   females keeping fit and        25                         Horse Riding      keeping in contact with all her friends almost                having been encouraged from an early age. She
      Friends         keeping trim                                              Yoga              daily, and probably uses it more than a                       particularly enjoys crafts, photography and
                      Single graduate                              34%          Netball           landline. She uses the internet a lot, for                    dance classes, including those not just for
                      professional.                                             Trampoline        social messaging, booking music tickets, or                   fitness. It’s a good way to meet new people and
                                                                                                  movie information.                                            learn new skills.
      A04 Leanne      Young busy mums and            18-   C2DE    23%    4.7   Aerobics          Leanne is a heavy mobile user, for personal                   Leanne enjoys participating in some arts
                                                                                Dance Exercise
      Supportive      their supportive college       25                         Netball           rather than business use. She regularly texts                 activities, to meet people and also to take her
      Singles         mates                                                     Body Combat       and calls her friends, and is likely to use                   children. She is the most likely of her peers to
                      Likely to have children,                     44%
                                                                                Ice Skating       pay-as-you-go rather than be tied to a                        participate in dance classes both for fitness and
                                                                                Rounders
                      Student, Pt vocational.                                   Gymnastics        monthly contract.                                             general enjoyment, and may also enjoy textile
                                                                                                                                                                crafts.
      B05 Helena      Single professional            26-   ABC1    33%    5.0   Aerobics          Helena always has her mobile on hand so                       Helena is the most likely of her peers to
                      ladies, enjoying life in the                              Yoga              that she is contactable for work and social                   participate in arts, having been encouraged from
      Career                                         35                         Horse Riding
      Focused         fast lane                                                                   calls. As a heavy internet user it is her                     an early age. She enjoys going to museums, art
                                                                                Pilates
                      Single, Full time                            33%                            primary source of information on events,                      galleries and the theatre and also listening to
      Female                                                                    Netball
                      professional.                                             Hockey            holidays and restaurants.                                     live music.
                                                                                Body Pump
      B06 Tim         Sporty male                    26-   ABC1    32%    9.4   Football          Tim loves to embrace the latest technology                    Tim enjoys participating in the arts. He is the
                      professionals, buying a                                   Golf              –the internet is his primary source of                        most likely of his peers to play a musical
      Settling Down                                  35                         Squash
      Males           house and settling down                                                     information, and he is a heavy mobile user                    instrument, enjoying developing and learning
                                                                                Cricket
                      with partner                                              Rugby U
                                                                                                  for both personal and business purposes                       new skills. He may also enjoy photography or
                      Single/Married, may                          27%          Shooting                                                                        use his computer for graphical design,
                      have children,                                            American Ftball                                                                 especially if these activities can be combined
                      professional                                                                                                                              with his thirst for top of the range gadgets.
      B07 Alison      Mums with a                    36-   ABC1    25%    4.6   Aerobics Yoga     Alison is a medium TV viewer, watching                        Alison enjoys participating in the arts including
                                                                                Horse Riding
      Stay at Home    comfortable, but busy,         45                         Pilates           mainly children’s programmes but also                         dance, music, textile crafts and drawing. She
      Mums            lifestyle                                                 Netball           cookery shows and dramas. She enjoys                          finds it relaxing, likes to take the children and
                      Married, Housewife,                          33%          Skiing            reading higher-end women’s magazines, the                     also likes meeting new people at events and
                                                                                Trampoline
                      Children                                                  Body Pump         Telegraph or Times.                                           classes. Alison takes the children to the library
                                                                                                                                                                regularly, and picks up a book for herself also.
                                                                                Swimming
                                                                                                                                                                                                                    14
Market Segments Summary
This provides general information about the 19 Sport England Market Segments

                                                                   33%

      B08 Jackie       Mums juggling work,           36-   C1C2D   21%   4.0   Aerobics            Jackie is a medium TV viewer, enjoying           Jackie enjoys participating in the arts, including
                       family and finance                                      Trampoline          soaps, chat shows and dramas. She is a           textile crafts, dance, painting and drawing,
      Middle                                         45                        Ice Skating
      England          Married, Part-time skilled                                                  cautious internet user, but is being             having been encouraged from an early age. She
                                                                               Rounders
                       worker, Housewife                           47%                             encouraged by her children’s prolific usage      finds these activities relaxing, and also takes the
      Mums                                                                     Step Machine
                       Children                                                Rollerblading       and is becoming more confident herself.          children to them.
                                                                               Swimming
      B09 Kev          Blokes who enjoy pub          36-   DE      19%   5.8   Football            Kev is a heavy TV viewer, particularly           Kev is generally uninterested in arts
                                                                               Fishing
      Pub League       league games and              45                        Weight Training     favouring ITV and C5. He is also likely to       participation, or unable to for health reasons. He
      Teamates         watching live sport.                                    Snooker             have a digital/cable package for live sports     was also not particularly encouraged to
                       Married/Single; may                                     Pool                coverage. Kev’s mobile phone is important        participate at an early age and is unlikely to
                       have children; Vocational                   51%         Darts
                                                                                                   for his plumbing business and getting the        encourage his children to get involved.
                                                                               Sea Fishing
                                                                               Weigh Lifting       footy lads organised, his landline is seldom
                                                                                                   used.
      B10 Paula        Single mums with              26-   DE      16%   3.8   Aerobics Keep Fit   Paula is a heavy TV viewer, enjoying quiz        Paula is likely to participate in a few arts
                                                                               Trampoline
      Stretched        financial pressures,          35                        Ice Skating         and chat shows, reality TV and soaps. She        activities, perhaps textile crafts or craft and
      Single Mums      childcare issues and little                             Step machine        is likely to have a digital or cable package     design with the kids - these may have been
                       time for pleasure                                       Rounders            and enjoys the extra choice this provides,       encouraged from an early age or through her
                       Single, Job seeker or                       61%         Rollerblading
                                                                                                   particularly the shopping channels.              kids’ primary school.
                                                                               Skipping
                       part time low skilled
      C11 Philip       Mid-life professional,        46-   ABC1    26%   7.8   Golf                Philip is a medium TV viewer, enjoying           Having been encouraged from an early age,
      Comfortable      sporty males with older       55                        Football            business and current affairs programmes          Philip enjoys participating in the arts – he may
      Mid-Life Males   children and more time                                  Squash              and live sports coverage. He is likely to have   play a musical instrument, enjoy photography,
                       for themselves                              39%         Cricket             digital TV and also use interactive TV           visit theatres and be an active all rounder.
                                                                                                   services for sports and business news.
      C12 Elaine       Mid-life professionals        46-   ABC1    25%   5.3   Yoga Aerobics       Elaine is a light TV viewer, choosing            Well educated and well informed, Elaine enjoys
                                                                               Dance Exercise
      Empty Nest       who have more time for        55                        Step Macine         programmes that reflect her interests in art     participating in the arts, including dance,
      Career Ladies    themselves since their                                  Skippings           or cookery. She uses the internet at home,       painting, drawing, textile crafts and reading for
                       children left home                          44%         Health and          for news and emails but does not have a          pleasure.
                                                                               Fitness
                                                                                                   high speed connection.
      C13 Roger &      Free-time couples             56-   ABC1    19%   6.2   Golf     Yoga       Roger and Joy are medium TV viewers and          With more time available to them, Roger and
                                                                               Keep Fit
      Joy              nearing the end of their      65                        Pilates Bowls       heavy radio listeners. They read                 Joy like to participate in arts such as painting,
      Early            careers.                                                Aqua Fit            newspapers regularly, usually the Times or       drawing, sewing and reading – they also use the
                       Married, retired or part-                   54%         Tai Chi             Daily Telegraph, and also subscribe to some      local ‘university of the 3rd age’.
      Retirement                                                               Sailing Skittles
                       time.                                                                       personal interest magazines.
      Couples
      C14 Brenda       Middle aged ladies,           46-   C2DE    14%   4.0   Keep Fit            Brenda is a medium TV viewer who likes to        Although lack of time is a barrier, Brenda is still
                       working full time to make                               Aerobics            keep up with the soap storylines and the         likely to participate in some arts. She may enjoy
      Older Working                                  55                        Dance Exercise
      Women            ends meet                                                                   latest reality TV show on cable. She also        dance classes and also textile crafts.
                                                                               Step Machine
                       Single/Married                              64%         Health + Fit
                                                                                                   enjoys reading soap magazines and
                       May have children                                       Skipping            newspapers such as the Mirror or Sun.
                       Low skilled worker
      C15 Terry        Generally inactive older      56-   DE      12%   3.4   Fishing,            Terry is a high TV viewer, both at home and      Terry was not encouraged to participate in the
                                                                               Weight Training
      Local Old        men, low income, little       65                        Snooker/Darts       in the pub, particularly enjoying live sports    arts at an early age. He has a general lack of

                                                                                                                                                                                                          15
C16 Norma        Older ladies, recently        56-   DE      9%    2.0   Keep Fit         Norma is a high TV viewer, enjoying quiz      Norma enjoys participating in the arts,
                                                                         Aqua Fit Darts
Late Life        retired                       65                        Dance Exercise   shows, chat shows, soaps and religious        particularly enjoying reading, textile crafts such
Ladies           Single/Married, Low                                     Tai Chi          programmes. Most new technology has           as knitting, sewing and embroidery, and some
                 skilled worker, Retired                     78%         Step Machine     passed her by, having no internet access or   painting or drawing. She will also regularly visit
                                                                         Skipping
                                                                                          mobile phone.                                 her local library
D17 Ralph &      Retired couples, enjoying     66+   ABC1    14%   3.7   Golf             Ralph and Phyllis are medium to light TV      Ralph and Phyllis enjoy participating in the arts
Phyllis          active and comfortable                                  Bowls            viewers, preferring to be out and about       – they paint, read for pleasure and may play a
Comfortable      lifestyles                                              Keep Fit         instead. They like to read the Daily          musical instrument. They regularly enjoy visiting
                 Married, Retired                            70%         Tennis           Telegraph or Independent do not have          museums and heritage sites and taking foreign
Retired
                                                                         Shooting         access to the internet, but they have a       holidays.
Couples                                                                                   mobile phone
D18 Frank        Retired men with some         66+   C1C2D   9%    3.5   Golf             Frank is a heavy TV viewer enjoying live      Frank has limited participation in arts activities,
Twilight Years   pension provision and                                   Bowls            sports coverage. He doesn’t have access to    having not been particularly encouraged in his
Gent             limited exercise                                        Snooker          the internet, or a mobile phone. He enjoys    early years. However, he does enjoy visiting
                 opportunities                               78%         Fishing          reading the Daily Mail or Express.            heritage sites and museums when given the
                                                                         Pool                                                           opportunity.
D19 Elsie &      Retired singles or            66+   DE      5%    8.3   Bowls Yoga       Elsie is a heavy TV viewer enjoying old       Elsie is keen to participate in the arts,
                 widowers, predominantly                                 Keep Fit         films, and BBC2.Elsie does not have an
Arnold                                                                   Aerobics
                                                                                                                                        particularly enjoying the dance
Retirement       female, living in sheltered                                              internet connection or mobile phone. She      afternoon in the community lounge.
                                                                         Aqua Fit
                 accommodation                                                            will use her landline to call family          She loves listening to old music and
Home Singles                                                             Tai Chi
                 Widowed, Retired                                        Dance Exercise                                                 having a waltz with other residents.

                                                                                                                                                                                              16
How to use market segmentation

There are many ways that segmentation can help your organisation attract new
participants and keep them in your sport. The knowledge provided by
segmentation, and in particular the information included in the pen portraits, can
assist you in:

   •   Offering programmes and services which customers want and need;
   •   Determining how to market to, and communicate with customers and
       potential customers;
   •   Developing approaches to marketing and communication;
   •   Developing new markets, securing and retaining new customers;

Identifying segments to target

For each segment we are able to tell the likelihood of taking part in a particular
sport. This is possible through creating an index system which allows you to
compare how distant the behaviour or an attitude of a particular segment is, from
the mean. An index of 100 shows average representation in the English adult
population, above 100 shows over representation and below 100 shows under
representation. For example Ben’s index for recreational cycling is 210, this means
he is more likely to cycle than the average. His index for doing any voluntary work in
the last 12 months is 98, so Ben is not more or less likely than the English average
to volunteer. His index for netball is 4, so he is much less likely than the average to
play netball.

Through the index system it is possible to identify which segments are most likely to
take part in particular sports. Once these segments have been established, the
segment profiles can help organisations to design interventions which are more
likely to succeed in attracting new participants. Knowing who your existing
segments are can also help in increasing satisfaction, by providing information on
what matters to your customers.

Which segments are most likely to take part in badminton?

   •   Most likely to play badminton is Ben (index of 213), 4.5% of Ben’s play
       badminton

   •   Second most likely to play badminton is Tim (index 171), 3.6% of Tim’s play
       badminton

   •   Chloe, Jamie, Philip, Helena, Leanne, Alison, and Jackie are also much more
       likely to play badminton (indexes of 154, 150, 141, 139, 121, 119 and 113
       respectively, % that play badminton 3.3%, 3.2%, 3.0%, 2.9%, 2.6%, 2.5%
       and 2.4%)

   •   If females were a target group, Chloe is the female segment most likely to
       play badminton.

                                                                                    17
•   If you were to target segments from lower socio economic groups, Jamie is
       the segment most likely to play badminton.

   •   If you were to target segments with higher proportions of black and ethnic
       minorities, you would target Jamie and Leanne.

   •   Within the 18-24 year old age group (Supergroup A), Ben is the most likely
       to play badminton; for the 25-45 age group (Supergroup B) Tim is the most
       likely to play badminton, for the 45-65 age group (Supergroup C), Philip is
       most likely to play badminton, and for the 65 plus age group (Supergroup D),
       Ralph and Phyllis is most likely to play badminton.

The chart below shows the proportion of badminton players accounted for by
different segments. It shows that Tim’s represent the largest market share of
badminton players (approximately 15% of all badminton players). The chart shows a
spread of participation across all segments.

           16

           14

           12

           10
       %

           8

           6

           4

           2

           0
                                                        Tim

                                                                       Jackie
                      Jamie

                                                                                                                                                 Norma

                                                                                                                                                                             Frank
                                                                                                                Roger and Joy

                                                                                                                                                         Ralph and Phyllis
                                                                                              Philip
                              Chloe

                                                                                      Paula
                                               Helena

                                                                                                       Elaine

                                                                                                                                         Terry
                                                                                                                                Brenda
                Ben

                                      Leanne

                                                                                                                                                                                     Elsie and Arnold
                                                                                Kev
                                                              Alison

                                                                                Badminton

Knowing where your customers are

Once target segments have been identified, the geographic function of market
segmentation means it is possible to identify where these segments are located.
The tables below show the percentage and number of adults for the two segments
most likely to take part in your sport broken down by CSP area. For example this
shows that there are 105,000 Ben’s in Hampshire and the Isle of Wight representing
7.4% of the population.

                                                                                                                                                                                                        18
These tables can help inform where investment can be targeted. For example, you
may want to target areas where there are higher numbers of the segments that you
know are more likely to play your sport.

Sport England has produced maps for each of the segments at national, regional,
CSP/County Council and Local Authority level. So, for example, if on the basis of
the table below you decide to work in Sussex and target Tim, you can explore a
map of Sussex to identify where there are high concentrations of Tims and prioritise
localised areas to work with. These maps are already available, as part of the
secondary offer support through the Sport England Research Team.

If you wish to look at even smaller geographic areas, segmentation profiles are
available down to super output area (geographic areas of approximately 1,500
people).

Through Experian Business Strategies, it is also possible to analyse your existing
membership base by sporting segments. For example, are you attracting Leannes,
and are you attracting more or less than you would expect in relation to your
potential client base. There is a small cost implication to this, please speak to your
Sport England contact for more details

It is also possible to look at how likely areas are to take part in particular sports,
rather than looking at all 19 segments separately.

Examples of some of these maps are provided below. Further information is
available through the Engagement Teams and from the Sport England Research
team.

                                                                                   19
Ben                                                         Tim

                                  % of adult   population                                     % of adult   population
                                  population   number in                                      population   number in
                                  16+          thousands                                      16+          thousands
Hampshire and the Isle of Wight         7.4%         105    London Central                        12.8%          157
Greater Manchester                      5.2%         102    Hampshire and the Isle of Wight       11.0%          156
London South                            9.1%           95   London South                          13.7%          144
Essex                                   7.1%           92   Essex                                 10.7%          138
Sussex                                  7.6%           92   Sussex                                11.3%          138
Kent                                    7.3%           91   Greater Manchester                     6.9%          136
West Yorkshire                          5.4%           88   Kent                                  10.5%          131
Surrey                                10.1%            86   Surrey                                15.4%          131
London Central                          6.7%           82   West Yorkshire                         7.3%          120
London West                             7.0%           78   London West                           10.2%          114
Hertfordshire                           8.4%           69   Hertfordshire                         12.9%          106
London East                             4.4%           67   London East                            6.7%          102
Lancashire                              5.8%           66   Berkshire                             14.2%            90
West of England Sports Trust            7.5%           59   West of England Sports Trust          10.8%            86
London North                            7.1%           57   Lancashire                             7.5%            85
Berkshire                               8.8%           56   Cheshire                              10.4%            82
Devon                                   6.4%           56   London North                           9.9%            80
Warwickshire                            6.8%           54   Buckinghamshire                       14.0%            76
Cheshire                                6.7%           53   Devon                                  8.7%            76
Merseyside                              4.8%           51   Warwickshire                           9.2%            74
Leicestershire                          6.8%           50   Leicestershire                         9.4%            69
Staffordshire                           5.9%           50   Staffordshire                          8.1%            68
South Yorkshire                         4.6%           47   North Yorkshire                       10.9%            67
Buckinghamshire                         8.6%           46   Cambridgeshire                        11.4%            65
Derbyshire                              5.9%           45   Oxfordshire                           13.4%            65
North Yorkshire                         7.3%           45   Hereford and Worcester                10.8%            63
Nottinghamshire                         5.5%           45   Merseyside                             5.7%            62
Hereford and Worcester                  7.2%           42   Nottinghamshire                        7.7%            62
Cambridgeshire                          7.2%           41   Derbyshire                             8.0%            61
Oxfordshire                             8.4%           41   Norfolk                                9.1%            59
Norfolk                                 6.1%           40   Wiltshire                             12.1%            59
Dorset                                  6.9%           39   South Yorkshire                        5.7%            57
Humber                                  5.3%           37   Dorset                                 9.7%            55
Black Country                           4.3%           36   Northamptonshire                      10.6%            52
Wiltshire                               7.3%           36   Gloucestershire                       11.2%            51
Suffolk                                 6.5%           35   Suffolk                                9.5%            51
Gloucestershire                         7.2%           33   Humber                                 7.1%            49
Lincolnshire                            6.3%           33   Lincolnshire                           9.3%            49
Northamptonshire                        6.6%           33   Bedfordshire                          10.7%            47
Tyne and Wear                           3.8%           33   Black Country                          5.0%            43
Birmingham                              4.0%           30   Birmingham                             5.4%            41
Bedfordshire                            6.6%           29   Somerset                              10.1%            41
Somerset                                6.9%           28   Tyne and Wear                          4.8%            41
Cornwall                                6.6%           27   Cornwall                               8.9%            36
Shropshire                              6.7%           24   Shropshire                             9.8%            35
Cumbria                                 5.9%           23   Cumbria                                7.8%            31
Durham                                  4.3%           20   Tees Valley                            5.8%            25
Tees Valley                             4.8%           20   Durham                                 4.9%            23
Northumberland                          5.5%           14   Northumberland                         7.5%            19

                                                                                                  20
21
22
23
Sustain

This section provides information which will be particularly useful for the Sustain
outcomes;, reducing the drop off in sports participation among 16-18 year olds and
increasing the proportion of people that are satisfied with their sporting experience.

Young People’s participation

Understanding the participation profile among 11-15 year olds in your sport will help
to identify which groups you will most likely to be working with 16 year olds.

The following data is from an analysis of the Taking Part Young People’s Survey
which covers cultural and sporting behaviour for 11-15 year olds.

10.9% (347,000) of all 11-15 year olds play badminton outside of school lessons in
the last four weeks. Male participation is higher (12.5%) than female participation
(9.3%). Participation remains relatively stable across 11-15 year olds.

The figure below shows how many young people are playing badminton.

      15                                               10.0%

      14                                                       11.8%

      13                                                       11.6%

      12                                                       11.7%

      11                                            9.5%

  male                                                            12.5%

female                                              9.3%

        0.0%        2.0%    4.0%      6.0%   8.0%   10.0%   12.0%      14.0%

                    total
age                 (thousands)
               11                  58.0
               12                  72.8
               13                  73.1
               14                  77.2
               15                  66.8
Total                              348

                                                                                   24
Drop off in participation

This section provides information on drop-off in participation in your sport,
concentrating on 16-22 year olds. This data could be used to help you identify
particular age groups you may want to work with and can be used to inform
proposals.

Key drop off ages in badminton 16+

   •   Between 16-18 year olds there is an approximate 50% drop in participation.
       This could be related to the end of compulsory education.

   •   Between the ages of 18 and 25 participation remains relatively constant.

   •   Participation rates remain above 3% until people’s late twenties.

   •   Participation rates remain above 2% until people’s late fifties.

                                            Number of      Cumulative change
                            participation   participants   year on year
               age          rate            (thousands)    thousands)
               Badminton
                   16          7.3%                 47.9                     0.0
                   17          5.1%                 33.2                   -14.6
                   18          3.7%                 24.5                   -23.3
                   19          3.2%                 20.8                   -27.1
                   20          2.9%                 19.3                   -28.6
                   21          3.5%                 22.7                   -25.1
                   22          3.6%                 23.4                   -24.5
                   accumulative change 16-22                              -143.2

                     25            3.2%             20.8                   -27.1
                     30            2.2%             14.7                   -33.2
                     40            2.5%             16.4                   -31.4
                     50            2.1%             14.0                   -33.8

               50% of badminton players stop playing between 16 and 18.

               The participation rates are above 3% until people's late
               twenties where it decreases to between 2-3%, a level it
               remains at until people reach their late fifties.

               At 50 the number of people playing badminton is the same as
               the number playing football.

               Participation rates remain above 1% until the early seventies.

                                                                                   25
The charts below shows the drop off in badminton by different priority groups up to
the age of 30.

   •    Between the ages of 16-18, 45% of boys have stopped playing badminton,
        among girls this figure is 50%.

   •    At age 20, male and female participation are roughly equal at 2.9% and
        3.0% respectively.

   •    The drop out rate between the ages of 16 and 18 is lower for BME
        communities, with only 15% of those playing at age 16 dropping out of
        badminton by the age of 18 whereas for the white communities this figure is
        50%.

   •    If you are employed and participating in badminton, you only have a 1 in five
        chance of dropping out between the ages of 16 and 18. Among students
        this figure is 1 in 2. Participation decreases in both groups until 19 until there
        is no discernable trend.

   8%

   7%                                                                                             Male
                                                                                                  Female
   6%
                                                                                                  All

   5%

   4%

   3%

   2%

   1%

   0%
            16        17   18   19    20   21        22   23   24        25   26   27        28      29    30

       9%

       8%                                                                               Working FT
                                                                                        Student FT
       7%

       6%

       5%

       4%

       3%

       2%

       1%

       0%
                 16        17        18         19        20        21        22        23

                                                                                                                26
Reach of organised sport

Using Taking Part Survey data (2005), it is possible to explore the reach of
organised activity into individual sports. By looking at tuition, club membership and
competition separately, we can gain an understanding of what proportion of
participants a NGB is likely to be already working with and where perhaps there is
scope for widening the reach of organised sport.

If the proportions initially look low this is because anyone who took part in your
sport in the last 12 months, were asked to respond to this question, so it includes
those who take part in your sport in the most informal manner. If data is not
available for one of the three areas, competition, club and tuition; you can assume
that the proportion taking part in this area in your sport is relatively small. (Data is
excluded if the number of people answering positively to that question is less than
30).

6.7% of all adults 16+ have taken part in badminton in the last 12 months, this
represents 2.73 million adults.

The majority of badminton players take part in unstructured participation as shown
by column B in the table below. Just fewer than 10% are members of a club with
just over 5% receiving tuition and 4% having participated in organised competition.
This indicates large scope for growth in structured participation.

                               A                         B

                                               % of those that do the
                                               sport in the last 12
                    Total number receiving     months who receive
                    tuition (thousands)        tuition
Badminton                               141                       5.2%

                                               % of those that do the
                                               sport in the last 12
                    Total number in            months who have
                    organised competition      taken part in
                    (thousands)                organised competition
Badminton                               112                       4.1%

                                               those that do the
                                               sport in the last 12
                                               months who have had
                    Total number member        club membership in
                    of a club (thousands)      the last four weeks
Badminton                                261                      9.6%

                                                                                     27
Satisfaction

  In the absence of sport-specific satisfaction measures and baselines, Sport England
  is able to provide information from qualitative research which provides some
  indications of the type of issues that impact on satisfaction.

  Henley Centre Headlight Vision (January 2008) found that current participants are
  fundamentally “satisfied” with their sporting experience. If they were not they would
  not be taking part. Sports existing customers are the converted and already feel
  that they are enjoying the right “conditions”. As such, perceptions of what makes a
  good experience, are centred mainly on emotional and subjective issues, rather
  than facilities and tangibles. The figure below demonstrates the key components
  which affect satisfaction. While there is some variation across sports these are
  nuanced rather than fundamental. The main drivers to satisfaction are intrinsic
  (these drivers are highlighted in pink).

                       ENJOYMENT PER SE

Emotional and                                     Functional drivers
 introspective            PERFORMANCE
 drivers are to                                   SERVICE / HYGIENE
    the fore                                                                  Functional,
                         EXERTION / FITNESS
                                                                                tangible
                                                   ORGANISATION               pointers are
                        DIVERSION / RELEASE                                    generally
                                                                                  more
                                                      COACHING                 recessive!
                       SOCIAL / BELONGING

  Source: Henley Centre HeadlightVision (2008)

  Do these factors differ across sports?

  The emotional and service/hygiene drivers are common to all sports and the
  remaining three drivers (coaching, organisation and social/belonging) a result of
  particular types of sport (see figure below).

  As a solo sport diversion/release, exertion/fitness, performance and service/hygiene
  are all important to increasing satisfaction in badminton. For those receiving tuition,
  coaching is also important.

                                                                                      28
Team
                                                    ORGANISATION

                                       SOCIAL /
                                      BELONGING

                      ENJOYMENT PER SE             COMMON TO
                                                   ALL SPORTS
  Informal                                                              Organised

                       EXERTION / FITNESS          PERFORMANCE
                                                                    COACHING*

                      DIVERSION / RELEASE      SERVICE / HYGIENE*

                                            Solo

Source: Henley Centre HeadlightVision (2008)

                                                                       29
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