Primeserv HR Solutions Qualification/Learnership Product & Service Offering

 
Primeserv HR Solutions Qualification/Learnership Product & Service Offering
Primeserv HR Solutions

Qualification/Learnership
Product & Service Offering
Primeserv HR Solutions Qualification/Learnership Product & Service Offering
CONTENTS

Company Overview                                                                                                             3

National Footprint                                                                                                           5

Learnerships                                                                                                                 6

Primeserv Accredited Learnerships & Qualifications                                                                          13

General Education & Training Certificate: Business Practice NQF 1                                                           14

National Certificate: Community House Building NQF 2                                                                        17

National Certificate: Wholesale and Retail Operations: Chain Store Operations NQF 2                                         20

National Certificate: Contact Centre Support NQF 2                                                                          23

National Certificate: Business Administration Services NQF 3                                                                26

National Certificate: Building & Civil Construction NQF 3                                                                   29

National Certificate: Wholesale and Retail Operations: Stock Control Retail Outlet NQF 3                                    34

National Certificate: Professional Driving NQF 3                                                                            37

FETC: Marketing NQF 4                                                                                                       40

FETC: Generic Management NQF 4                                                                                              43

FETC: Project Management NQF 4                                                                                              46

FETC: Wholesale and Retail Generic Management NQF 4                                                                         49

FETC: Plumbing NQF 4                                                                                                        52

FETC: Business Administration Services NQF 4                                                                                56

National Certificate: Generic Management NQF 5                                                                              59

National Certificate: Wholesale and Retail Management NQF 5                                                                 62

National Certificate: Occupationally Directed Education Training and Development Practices NQF 5                            65

Primeserv HR Solutions: Product Offering                                                                                    68

                                Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 2
Gauteng:   011 691 8000   gtn@primeservhrsolutions.co.za.        Port Elizabeth:   041 072 0272   pe@primeservhrsolutions.co.za.
Durban:    031 263 2249   kzn@primeservhrsolutions.co.za.        Cape Town:        021 528 3900   ct@primeservhrsolutions.co.za
Primeserv HR Solutions – Company Overview

Integrated HR Services for improved performance
People deliver results. As such, an integrated approach to the strategic alignment and management of
your Human Resources is of critical importance to the delivery of your business objectives. It is with
the delivery of this integrated service in mind, that the JSE-listed Primeserv Group Limited evolved its
empowered company, Primeserv HR Services.

Taking an integrated approach
to your business
Our unwavering focus on continuously
innovating and improving our products and
services as well as our commitment to delivering
on all aspects of our clients’ people, productivity
and performance needs, has led to the
development of our proprietary model,
INTHRGRATE™, through which we ensure that
we deliver HR solutions and services that are
aligned to your business strategy and which are
capable of reaching your targeted results.

Our INTHRGRATE™ approach starts with understanding your business strategy and structure, then
aligns your HR strategy and selects the required services and solutions within the HR implementation
process which will enable your people to deliver your business results.

Focusing on your business performance
By taking an integrated approach to your business, Primeserv HR Services is able to provide your business
with a comprehensive, strategically aligned range of HR services and solutions which will empower your
people to perform and deliver your business objectives. Even when providing you with a single product or
modular offering, our approach means the solution or service offered is based on a broader understanding of
your business needs.

Why partner with Primeserv HR Services?
A member of JSE-listed Primeserv Group Limited, Primeserv HR Services has a proven track record in both
strategic HR consulting and services implementation. With a committed team of experienced, professional
HR specialists, Primeserv HR Services is fully resourced to deliver leading edge Human Resources services
and solutions to commerce, industry, parastatals and government organisations through the national
infrastructure of its HR Solutions and Outsourcing divisions.

            Through people, productivity and performance Primeserv HR Services liberates
                                     individual and organisational potential

                                 Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 3
 Gauteng:   011 691 8000   gtn@primeservhrsolutions.co.za.        Port Elizabeth:   041 072 0272   pe@primeservhrsolutions.co.za.
 Durban:    031 263 2249   kzn@primeservhrsolutions.co.za.        Cape Town:        021 528 3900   ct@primeservhrsolutions.co.za
We are passionate about:

      People and their ability to transform themselves, the team in which they operate and ultimately, your
      business;

      The impact that an aligned, correctly designed and implemented HR Strategy can have on your
      business performance;

      Designing HR solutions that meet and support your business objectives;

      Continuously innovating and improving our products and services;

      Demonstrating the link between people, productivity and performance;

      Showing integrity in everything we do and

      Actively managing your HR requirements through personalised relationships.

BEE Status
      Primeserv Corporate Solutions (Pty) Ltd – Level 1 contributor

Accreditation Status
Primeserv Corporate Solutions (Pty) Ltd (Reg No 1997/008827/07)

      Department of Education – 2011/FE07/064

      ETDP SETA - No. ETDPS1159

      Services SETA – No. 2194

      Wholesale & Retail Seta - Ref. 413

      Transport Education and Training Authority (TETA) – No. TETA 03-017

      Construction Education and Training Authority (CETA) – No. 5R5016

      Department of Labour – No. CI 259

      Department of Transport – Approval No. PRDP(D) 2008/6

                                Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 4
Gauteng:   011 691 8000   gtn@primeservhrsolutions.co.za.        Port Elizabeth:   041 072 0272   pe@primeservhrsolutions.co.za.
Durban:    031 263 2249   kzn@primeservhrsolutions.co.za.        Cape Town:        021 528 3900   ct@primeservhrsolutions.co.za
National Footprint

National Head Office:
25 Rudd Road, Illovo, Johannesburg, 2196
Tel:        011 691 8000
Fax:        011 691 8066
Email: marketing@primeservhrsolutions.co.za

Inland:
Servicing Gauteng, North West, Limpopo, Free State and Mpumalanga
25 Rudd Road, Illovo, Johannesburg, 2196
Tel:        011 691 8000
Fax:        011 691 8066
Email: gtn@primeservhrsolutions.co.za

Chamdor Technical Training Centre – Construction Training Centre
1 Jacobs Street, Chamdor, Krugersdorp
Tel: 083 225 3910
Email: salestt@primeserv.co.za

Coastal:
Eastern Cape
Suite 202, Manie Steyn Building, 34 Newton Street, Newton Park, Port Elizabeth
Tel: 041 072 0272
Email: pe@primeservhrsolutions.co.za

Kwazulu-Natal
Block G1, 35 Intersite Avenue, Umgeni Business Park, Durban
Tel: 031 263 2249
Email: kzn@primeservhrsolutions.co.za

Western Cape
5 Marconi Road, Montague Gardens, Cape Town
Tel: 021 528 3900
Email: ct@primeservhrsolutions.co.za

                                   Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 5
 Gauteng:     011 691 8000   gtn@primeservhrsolutions.co.za.        Port Elizabeth:   041 072 0272   pe@primeservhrsolutions.co.za.
 Durban:      031 263 2249   kzn@primeservhrsolutions.co.za.        Cape Town:        021 528 3900   ct@primeservhrsolutions.co.za
Learnerships

What is a Learnership?

A learnership is a form of work-based or ‘on-the-job’ training which results in an NQF-registered qualification,
and is therefore a method to fast track the development of current employees or unemployed learners to
acquire qualifications as an alternative to formal academic studies.

Learnerships are linked to the Skills Development Strategy, and are seen as an important way of addressing
the skills shortages in South Africa.

Learnerships can be:

       Funded (discretionary grants) or unfunded (self funded by the company).

       Applicable for employed staff (section 18.1) or unemployed learners (section 18.2).

Learnerships must have the following elements:

       Registered with the Department of Labour.

       A formal training component (classroom environment) approximately 30% of the training provided.

       An on-job component (training provided in the workplace) approximately 70% of the training provided.

       Take place over a period of between twelve (12) and eighteen (18) months.

       It must result in a full registered National Qualification.

       Training must be provided by an accredited training provider.

       Delivery of a programme is based on a Learnership Agreement, which is a contract between a learner,
       an employer, Seta and a training provider for a specified period.

       A host employer and a workplace context to provide the work exposure and practical training, must be
       provided.

Most learnerships happen in a particular occupational sector (although some cut across different sectors),
and will therefore fall under a particular SETA which will put in place its own requirements.

                                  Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 6
 Gauteng:   011 691 8000    gtn@primeservhrsolutions.co.za.        Port Elizabeth:   041 072 0272   pe@primeservhrsolutions.co.za.
 Durban:    031 263 2249    kzn@primeservhrsolutions.co.za.        Cape Town:        021 528 3900   ct@primeservhrsolutions.co.za
Parties involved in a Learnership

      Learner: Signs a legal agreement with an employer.

      Employer: Signs a legal agreement with the Learner and provides the work experience required. The
      employer pays the learners a stipend and/or salary (where relevant).

      Training Provider/s: Signs an agreement with the Employer to provide the training on behalf of the
      Employer.

      SETA: Manages the ETQA compliance that results in the issuing of Statements of Results. Organises
      funding (where applicable).

      DOL: Assists in the recruitment and selection of unemployed learners providing a dataset from which
      Employers can select learners (where applicable).

Obligations of the Parties

Learner Obligations

      Work for the employer as part of the learning process;

      Comply with workplace policies and procedures;

      Complete any timesheets and accumulate their own written assessment tools to record relevant
      workplace experience;

      Attend all study periods and theoretical learning sessions with the specific training provider and apply
      himself/herself conscientiously to all learning; and

      Be available for all learning and work experience as outlined in the Learnership Agreement.

                                Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 7
Gauteng:   011 691 8000   gtn@primeservhrsolutions.co.za.        Port Elizabeth:   041 072 0272   pe@primeservhrsolutions.co.za.
Durban:    031 263 2249   kzn@primeservhrsolutions.co.za.        Cape Town:        021 528 3900   ct@primeservhrsolutions.co.za
Training Provider Obligations

       Provide and use relevant outcomes-based course material focussing on the development of applied
       competence in conjunction with practical training provided by the employer. The provider must also
       ensure course material and presentation of such material is without bias and prejudice.

       Record, monitor and retain details of training provided to the learner.

       Evaluate and assess the performance of the learner in terms of the relevant criteria. This means, for
       this purpose, the provider is entitled to access the learner’s workbooks, learning material and
       workplace, if required; and

       Report the learner to the employer in cases of misconduct, poor performance or incapacity.

Employers - Benefits
       Learnerships can create skilled people who:

             tend to work more independently, need less supervision and possess enhanced problem
              solving capabilities;

             are motivated and strive to add value to the business leading to better productivity and quality;

             are less likely to leave a company that takes an interest and invests in their personal and
              professional development.

       Providing learnership for unemployed learners contribute to building up the skills pool, from which you
       and other employers may recruit relevant skills as needed.

       Your company can make a meaningful contribution to South Africa’s global competitiveness and to
       creating an environment conducive to investment.

       Learnerships are a vehicle to addressing Employment Equity targets.

       Learnerships are a vehicle to BBBEE contributions - Preferential Procurement, Skills Development,
       Enterprise Development & Corporate Social Investment (CSI)/Socio-economic Development (SED).

       Tax incentives may apply – See section 12H of the SARS Act.

       Discretionary Grants may apply – refer to your relevant SETA.

BBBEE
Preferential Procurement
Codes of good practice require a total BEE measurable procurement spend of 50%.
Primeserv Corporate Solutions has a Level 1 contributor certificate.

                                 Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 8
 Gauteng:   011 691 8000   gtn@primeservhrsolutions.co.za.        Port Elizabeth:   041 072 0272   pe@primeservhrsolutions.co.za.
 Durban:    031 263 2249   kzn@primeservhrsolutions.co.za.        Cape Town:        021 528 3900   ct@primeservhrsolutions.co.za
Skills Development

Learnerships if structured appropriately can address most if not all 15 points for Skills Development.

Enterprise Development

Bursaries to black-owned SMME’s or other defined organisation in which employees join existing
learnerships, create economies of scale and may allow for claimable scorecard points.

Corporate Social Investment (CSA)/Socio-economic Development (SED)

Bursaries to unemployed person for skills programmes and/or qualifications, who achieve the same
outcomes as per Enterprise Development.

Funded Learnerships - Discretionary Grants
SETA’s through the SDL Act have access to discretionary funding for learnerships.
Funding is usually released in the form of a bursary allocated to an individual but granted to the employer.
Grants can also include: Stipends (for unemployed learners), employer incentives (gainful employment
grants), accommodation grants, assistance device grants – these are all discretionary.

Self-Funded Learnerships

Should a business self-fund learnerships, the business can access the 12H allowance as well as to claim the
training expense against the mandatory grant.

Tax Incentives (Extract: Income Tax Act)
Act:              Income Tax Act No. 58 of 1962
Section:          Section 12H
Refer to the Addendum: Interpretation Note 20 – issue 4 (dated: 10 June 2011)
DISCLAIMER: Whilst care has been taken in the compilation of this information leaflet, Primeserv do not
accept responsibility for any loss or damage that may be sustained as a result of reliance by any person on
the information contained herein. In particular, readers who may be affected by any statutory provisions dealt
with in this information leaflet should refer to the relevant Government Gazette as originally published.

                                 Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 9
 Gauteng:   011 691 8000   gtn@primeservhrsolutions.co.za.        Port Elizabeth:   041 072 0272   pe@primeservhrsolutions.co.za.
 Durban:    031 263 2249   kzn@primeservhrsolutions.co.za.        Cape Town:        021 528 3900   ct@primeservhrsolutions.co.za
Benefits of Disabled Learnerships to the Client

      BBBEE – points for Disability component of the scorecard, are now accessible, thereby improving the
      Company’s BBBEE scorecard, and Employment Equity status, 12H Tax Concessions from SARS

      Workplace experience for disabled learners can be arranged off-site, at a previously disadvantaged
      school in the Community, enabling the Company to claim additional BBBEE points, under Social
      Responsibility Category.

Employed Learners

What are the benefits of participating in a learnership?

      You will obtain a qualification which will assist you in improving your skills to enhance your career and
      self-development.

      You earn while you learn.

How does a Learnership work?

      You need to apply for a learnership.

      On acceptance, you will need to sign a Learnership Agreement.

      The learnership is a minimum of twelve (12) months duration.

      You will be required to do classroom training, practical training and a combination of on-job training for
      practical experience.

      You will need to invest some of your personal time to complete assignments and attend
      training/coaching sessions.

      There are no direct costs for you to do the training. However, if you should leave the company or
      decide not to continue with the learnership, prior to the conclusion of the learnership, you may need to
      reimburse the company for a portion of the investment in the training.

Unemployed Learners

What are the benefits of participating in a learnership?

      You will obtain a qualification which will put you in a better position to obtain employment.

      You earn while you learn.

      You will have evidence of having been “employed” for a minimum period of twelve (12) months, while
      you participated in the learnership.

                                Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 10
Gauteng:   011 691 8000   gtn@primeservhrsolutions.co.za.        Port Elizabeth:    041 072 0272   pe@primeservhrsolutions.co.za.
Durban:    031 263 2249   kzn@primeservhrsolutions.co.za.        Cape Town:         021 528 3900   ct@primeservhrsolutions.co.za
What are the criteria for unemployed learners to apply?

      You do not have permanent employment or studying elsewhere for 2011.

      You are aged between 21 and 35.

      You have a clear credit and criminal record.

      You are a South African Citizen.

      You are motivated, keen to learn and willing to put in the effort to succeed.

      You are interested in one of the occupations that fall within the scope of the Learnerships offered by
      Primeserv.

      In line with the Primeserv employment equity plan preference will be given, but not exclusively, to EE
      applicants.

How does it work?

      You need to apply for a learnership.

      On acceptance, you will need to sign a Learnership Agreement.

      The learnership is a minimum of twelve (12) months duration.

      You will be required to do classroom training, practical training and a combination of on-job training for
      practical experience.

      You will need to invest some of your personal time to complete assignments and attend
      training/coaching sessions.

      There are no direct costs for you to do the training. You will be paid a stipend each month for the
      duration of the learnership, and a bonus on successful completion of the learnership.

      A learnership does not guarantee employment, however, our Primeserv Outsourcing Division will
      support you in finding either contract work or full time employment.

Primeserv Learnerships & Services

      Assistance in calculating tax rebate and BBEEE benefits.

      Conducting training needs analysis/skills audits/competency assessments.

      Assistance with application for funding from the relevant SETA’s/funding bodies.

      Sourcing Host Employers for practical experience.

      Pre-assessing Learners.

      Sourcing, recruiting and selecting learners.

                                Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 11
Gauteng:   011 691 8000   gtn@primeservhrsolutions.co.za.        Port Elizabeth:    041 072 0272   pe@primeservhrsolutions.co.za.
Durban:    031 263 2249   kzn@primeservhrsolutions.co.za.        Cape Town:         021 528 3900   ct@primeservhrsolutions.co.za
Functional Assessment of Disabled Learners by an Occupational Therapist,

      Assistance with Learnership Agreements and submission of relevant documentation to the SETA.

      Managing Learnerships.

      Selection and sensitising of Mentors & Coaches.

      Formalized Mentorship and Coaching Training (accredited).

      Facilitating training & ETQA processes.

            Theory training

            Practical training

            Assistance with workplace practical – log books.

      Ensuring compliance with the delivery of quality learning and assessment interventions.

      Graduation Ceremonies.

                                  Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 12
Gauteng:   011 691 8000   gtn@primeservhrsolutions.co.za.          Port Elizabeth:    041 072 0272   pe@primeservhrsolutions.co.za.
Durban:    031 263 2249   kzn@primeservhrsolutions.co.za.          Cape Town:         021 528 3900   ct@primeservhrsolutions.co.za
Primeserv Accredited Learnerships & Qualifications
Qualifications/Learnerships                                                                              NQF level        Credits

61755: General Education & Training Certificate: Business Practice NQF 1 (L/Reg: 23Q230071391211)             1             121

58206: National Certificate: Wholesale and Retail Operations: Chain Store Operations NQF 2
                                                                                                              2             120
(L/Reg: 27Q270014551202)

71490 LP73269: National Certificate: Contact Centre Support NQF 2 (L/Reg: 23Q230089201282)                    2             128

24273: National Certificate: Community House Building NQF 2 (L/Reg: 05Q0500622513122)                         2             161

63409: National Certificate: Wholesale and Retail Operations: Stock Control Retail Outlet NQF 3
                                                                                                              3             120
(L/Reg: 27Q270017221203)

67465 LP23655: National Certificate: Business Administration Services NQF 3 L/Reg: 23Q230026461303)           3             120

50285: National Certificate: Professional Driving NQF 3 (L/Reg: 26Q260009212053)                              3             122

65409: National Certificate: Building & Civil Construction NQF 3 (L/Reg: 05Q050114251403)                     3             140

58782: FETC: Plumbing NQF 4 (L/Reg: 05Q050101351604)                                                          4             160

61595 LP35928: FETC: Business Administration Services NQF 4 L/Reg: 23Q230032541404)                           4             140

57712 LP58344: FETC: Generic Management NQF 4 (L/Reg: 23Q230075281504)                                        4             150

57712 LP63333: FETC: Wholesale and Retail Generic Management NQF 4 (L/Reg: 27Q270028321504)                   4             150

50080: FETC: Project Management NQF 4 (L/Reg: 23Q230068281364)                                                4             136

67464 LP59276: FETC: Marketing NQF 4 (L/Reg: 23Q230081451394)                                                 4             139

59201 LP60269: National Certificate: Generic Management NQF 5 (L/Reg: 23Q230073291625)                        5             162

59201 LP63334: National Certificate: Wholesale and Retail Management NQF 5
                                                                                                              5             162
(L/Reg: 27Q270029281625)
50334: National Certificate: Occupationally Directed Education Training and Development Practices
                                                                                                              5             120
NQF 5 (L/Reg: 07Q070028241205)

                                   Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 13
Gauteng:    011 691 8000     gtn@primeservhrsolutions.co.za.        Port Elizabeth:    041 072 0272   pe@primeservhrsolutions.co.za.
Durban:    031 263 2249      kzn@primeservhrsolutions.co.za.        Cape Town:         021 528 3900   ct@primeservhrsolutions.co.za
General Education and
Training Certificate: Business
Practice (Level 1)
This General Education and Training Certificate: Business Practice is for utilisation by all members of the
population. Anyone preparing to become employed, or self-employed, in any business whatsoever would be the
persons most likely to be attracted to this qualification. In fact many newly (or not-so-newly) appointed personnel,
or struggling entrepreneurs, could benefit from part or all of this qualification.

Qualification Code: 61755 / Learnership Registration No.: 23Q230071391211

                                                                                                                              NEW
                      ID       UNIT STANDARD TITLE                                                                                       CREDITS
                                                                                                                             LEVEL

  Cluster: Personal Skills

  Fundamental      119631      Explore and use a variety of strategies to learn                                                  1              5

  Core             243189      Manage personal finances                                                                          1              8

  Core              15091      Plan to manage one`s time                                                                         1              3

  Elective         256154      Interpret and implement instructions                                                              1              8

  Cluster: Communication Skills

  Fundamental      119640      Read/view and respond to a range of text types                                                    1              6

                               Engage in a range of speaking/signing and listening interactions for a variety of
  Fundamental      119635                                                                                                        1              6
                               purposes

  Fundamental      119636      Write/Sign for a variety of different purposes                                                    1              6

  Cluster: Business and Entrepreneurial Skills

                               Demonstrate an understanding of entrepreneurship and develop entrepreneurial
  Core              10006                                                                                                        1              2
                               qualities

  Core              13994      Identify and discuss different types of business and their legal implications                     1              4

  Core              10007      Identify, analyse and select business opportunities                                               1              3

                               Demonstrate an understanding of a general business plan and adapt it to a selected
  Core              14444                                                                                                        1              7
                               business idea

                               Demonstrate the ability to start and run a business and adapt to a changing business
  Elective          10009                                                                                                        1              3
                               environment

                                    Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 14
 Gauteng:    011 691 8000     gtn@primeservhrsolutions.co.za.         Port Elizabeth:    041 072 0272          pe@primeservhrsolutions.co.za.
 Durban:     031 263 2249     kzn@primeservhrsolutions.co.za.         Cape Town:         021 528 3900          ct@primeservhrsolutions.co.za
Cluster: Marketing and Customer Service Skills

 Core             110082    Understand the impact of customer service on a business                                     1               6

 Elective         116164    Demonstrate an understanding of the importance of marketing                                 1               2

 Elective          12537    Identify personal values and ethics in the workplace                                        1               4

 Cluster: Health and Safety Skills

 Elective         115091    Monitor compliance to safety, health and environmental requirements in a workplace          2               2

                            Demonstrate an understanding of sexuality and sexually transmitted infections
 Elective          14656                                                                                                1               5
                            including HIV/AIDS

 Elective         243193    Practice good health and grooming habits                                                    1               4

 Cluster: Computer Skills

 Core             116932    Operate a personal computer system                                                          1               3

 Core               9357    Develop and use keyboard skills to enter text                                               1               4

 Core             117902    Use generic functions in a Graphical User Interface (GUI)-environment                       1               4

 Core             117867    Managing files in a Graphical User Interface (GUI) environment                              1               3

 Cluster: Numeracy, Mathematical and Accounting Skills

 Core              13999    Demonstrate an understanding of basic accounting practices                                  1               4

 Fundamental      119373    Describe and represent objects in terms of shape, space and measurement                     1               5

 Fundamental      110083    Process, analyse and communicate numerical data                                             1               4

 Fundamental      119362    Work with numbers, operations with numbers and relationships between numbers                1               4

                            Describe, interpret and represent mathematical patterns, functions and algebra in
 Fundamental      119368                                                                                                1               6
                            different contexts

Total Credits (Requirements):                Fundamental (42), Core (51), Electives (28) = TOTAL (121)

Target Audience
      Target Audience: Newly (or not-so-newly) appointed personnel or struggling entrepreneurs
      Programme level: The level of the programme is at NQF Level 1.
      Minimum Qualifying Criteria: Communication at ABET Level 3 and Mathematical Literacy at ABET level 3.

                                 Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 15
Gauteng:    011 691 8000   gtn@primeservhrsolutions.co.za.        Port Elizabeth:    041 072 0272      pe@primeservhrsolutions.co.za.
Durban:     031 263 2249   kzn@primeservhrsolutions.co.za.        Cape Town:         021 528 3900     ct@primeservhrsolutions.co.za
Duration
       Qualification Duration: Qualification – between one and three years. Learnership – twelve months. Contact
       sessions - between nine (9) - twelve (12) months.
       Pre-Assessment: Pre-assessment of proposed learners is undertaken to identify current qualifications and
       experience, and may result in reduced contact training sessions.
       Contact Training & Assessment Sessions: Between 12 - 18 contact days (as per qualifying criteria).
       Non-Contact Duration: Learners will be required to invest the necessary additional hours per module on
       additional reading, on job practical assignments, and POE building, with the support of the supervisor and/or
       coach. A workplace log will be completed in this regard.
       NOTE: A detailed project plan will be compiled to support business operations while meeting SETA
       requirements.

Accreditation
       Primeserv Corporate Solutions (Pty) Ltd Reg. No. 1997/008827/07 trading as Primeserv HR Solutions
       Provisionally registered with the Department of Higher Education and Training, Registration No. 2011/FE07/064,
       as a Private FET College.
       Training Provider Accreditation: Services SETA - No. 2194

Training Methodology
The programme is facilitated by a competent subject matter specialist/s, who utilises the following techniques to ensure
that the session is practical and experiential:      Discussion; Role Plays; Exercises & Case Studies; Videos/DVDs; and
Formative Assessments.

To facilitate this process we offer:
       Coaching Support: The Primeserv appointed assessor and project co-ordinator are available to the learners for
       telephonic support and coaching while learners compile their POE’s. Additional coaching support will be scheduled,
       as required, to assist with the building of POE’s.
       Credits: Learners exiting this qualification before completion, retain the credits for Unit Standards successfully
       completed. Learners can build their credits by attending skills programmes aligned to the Qualification.

                                   Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 16
 Gauteng:   011 691 8000     gtn@primeservhrsolutions.co.za.        Port Elizabeth:    041 072 0272   pe@primeservhrsolutions.co.za.
 Durban:    031 263 2249     kzn@primeservhrsolutions.co.za.        Cape Town:         021 528 3900   ct@primeservhrsolutions.co.za
National Certificate:
Community House Building
(Level 2)
This certificate programme is aimed at provide learners` as well as providers of education and training with
national standards that represent the competencies required to meet the challenge of participating affectively
in the building construction industry as a multi-skilled practitioner

Qualification Code: 24273 / Learnership Registration No: 05Q050062251312

                                                                                                                          NEW
                       ID       UNIT STANDARD TITLE                                                                                  CREDITS
                                                                                                                         LEVEL

  Cluster: Safe Practices

  Core               9964      Apply health and safety to a work area                                                        2             3

  Core               9965      Render basic first aid                                                                        2             3

  Core               9967      Erect, use and dismantle access equipment                                                     3             6

  Cluster: Communication Skills

  Fundamental        8967      Use language and communication in occupational learning programmes                            2             5

  Fundamental        9960      Communicate verbally and non-verbally in the workplace                                        3             8

  Fundamental        8964      Write for a defined context                                                                   2             5

  Fundamental        8963      Access and use information from texts                                                         2             5

  Cluster: Building Construction Management

                               Describe the composition, role-players and the role of the construction industry in the
  Fundamental       14889                                                                                                    2             3
                               South African economy

  Fundamental       14054      Read and interpret construction drawings and specifications                                   2             3

                               Measure, estimate and calculate physical quantities and explore, describe and
  Fundamental       12444      represent geometrical relationships in 2-dimensions in different life or workplace            2             3
                               contexts

                               Apply basic knowledge of statistics and probability to influence the use of data and
  Fundamental        9009                                                                                                    2             3
                               procedures in order to investigate life related problems

  Fundamental        9007      Work with a range of patterns and functions and solve problems                                2             5

                                    Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 17
 Gauteng:    011 691 8000     gtn@primeservhrsolutions.co.za.        Port Elizabeth:    041 072 0272       pe@primeservhrsolutions.co.za.
 Durban:     031 263 2249     kzn@primeservhrsolutions.co.za.        Cape Town:         021 528 3900       ct@primeservhrsolutions.co.za
Use mathematics to investigate and monitor the financial aspects of personal and
 Fundamental        7469                                                                                                 2             2
                            community life

 Fundamental        7480    Demonstrate understanding of rational and irrational numbers and number systems              2             3

 Cluster: Masonry

                            Set out, excavate, cast concrete strip foundations, build foundation walling and cast
 Core              14895                                                                                                 2             6
                            concrete slabs

 Core              14884    Build masonry superstructures using solid and hollow units                                   2             12

 Cluster: Tiling

 Core              14882    Apply screeds to a concrete floor                                                            2             15

 Core              14883    Apply tiles to plastered surfaces                                                            2             4

 Cluster: Painting

 Core              14892    Install glazing                                                                              2             2

 Core              14893    Paint internal and external surfaces                                                         2             6

 Cluster: Carpentry

 Core              14891    Erect roof trusses                                                                           2             14

 Core              14887    Clad roof structures                                                                         2             6

 Core              14894    Set out and prepare construction carpentry work areas                                        2             3

 Select from these Electives

 Elective          14885    Build steel frame walls                                                                      2             8

 Elective          14886    Build timber frame walls                                                                     2             8

 Elective          14888    Construct on-site sanitation facilities                                                      2             2

 Elective          14890    Erect ceilings and install insulation                                                        2             4

Total Credits (Requirements):                 Fundamental (45), Core (80), Electives (22) = TOTAL (147)

                                 Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 18
Gauteng:    011 691 8000   gtn@primeservhrsolutions.co.za.            Port Elizabeth:   041 072 0272    pe@primeservhrsolutions.co.za.
Durban:     031 263 2249   kzn@primeservhrsolutions.co.za.            Cape Town:        021 528 3900   ct@primeservhrsolutions.co.za
Target Audience
       Target Audience: Access to the qualification is open, except where there are restrictions placed on learners,
       based on their physical ability to adhere to legal occupational health, safety and environment standards that may
       prevent them from gaining access to this qualification
       Programme level: The level of the programme is at NQF Level 2.
       Minimum Qualifying Criteria: Learners` should have acquired the equivalent of NQF Level 1 (ABET Level 4)
       numeracy and literacy competencies within the General Education and Training Band (GET).

Duration
       Qualification Duration: Qualification – between one and three years. Learnership – twelve months. Contact
       sessions - between nine (9) - twelve (12) months.
       Pre-Assessment: Pre-assessment of proposed learners is undertaken to identify current qualifications and
       experience, and may result in reduced contact training sessions.
       Contact Training & Assessment Sessions:                 Approximately seven five (75) training days.
       Non-Contact Duration: Learners will be required to invest the necessary additional hours per module on
       additional reading, on job practical assignments, and POE building, with the support of the supervisor and/or
       coach. A workplace log will be completed in this regard.
       NOTE: A detailed project plan will be compiled to support business operations while meeting SETA
       requirements.

Accreditation
       Primeserv Corporate Solutions (Pty) Ltd Reg. No. 1997/008827/07 trading as Primeserv HR Solutions
       Provisionally registered with the Department of Higher Education and Training, Registration No. 2011/FE07/064,
       as a Private FET College.
       Training Provider Accreditation: Services SETA - No. 2194 / MOU CETA Seta 5R5016

Training Methodology
The programme is facilitated by a competent subject matter specialist/s, who utilises the following techniques to ensure
that the session is practical and experiential:      Discussion; Role Plays; Exercises & Case Studies; Videos/DVDs; and
Formative Assessments.

To facilitate this process we offer:
       Coaching Support: The Primeserv appointed assessor and project co-ordinator are available to the learners for
       telephonic support and coaching while learners compile their POE’s. Additional coaching support will be scheduled,
       as required, to assist with the building of POE’s.
       Credits: Learners exiting this qualification before completion, retain the credits for Unit Standards successfully
       completed. Learners can build their credits by attending skills programmes aligned to the Qualification.

                                   Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 19
 Gauteng:   011 691 8000     gtn@primeservhrsolutions.co.za.           Port Elizabeth:   041 072 0272   pe@primeservhrsolutions.co.za.
 Durban:    031 263 2249     kzn@primeservhrsolutions.co.za.           Cape Town:        021 528 3900   ct@primeservhrsolutions.co.za
National Certificate: Wholesale
and Retail Operations: Chain
Store Operations (Level 2)

The National Certificate: Wholesale and Retail Operations, addresses skills and competencies for enabling
entry-level employment and positions. The qualifying learner will access opportunities for further development
and training in the specialised areas of Wholesale and Retail such as: Operations, Administration,
Merchandising, Stock control, Customer service, Visual display merchandising, and Help desk operations.

Qualification Code: 58206 / Learnership Registration No: 27Q270014551202

                                                                                                                         NEW
                     ID      UNIT STANDARD TITLE                                                                                    CREDITS
                                                                                                                        LEVEL

  Cluster: The Retail Environment

  Core            114895    Define the core concepts of the wholesale and retail environment                                2             10

  Core            117887    Complete basic business calculations                                                            2              5

  Core            114903    Interact with customers                                                                         2              8

  Cluster: Verbal & Written Communication

  Fundamental     119454    Maintain and adapt oral/signed communication                                                    2              5

  Fundamental     119460    Use language and communication in occupational learning programmes                              2              5

  Fundamental     119456    Write/present for a defined context                                                             2              5

  Fundamental     119463    Access and use information from texts                                                           2              5

  Cluster: Numeracy, Mathematics & Problem Solving

                            Use mathematics to in vestige and monitor the financial aspects of personal and
  Fundamental       7469                                                                                                    2              2
                            community life

                            Demonstrate an understanding of rational and irrational numbers and number
  Fundamental       7480                                                                                                    2              3
                            systems

                            Identify, describe, compare, classify, explore shape and motion in 2-and 3-
  Fundamental       9008                                                                                                    2              3
                            dimensional shapes in different contexts

                            Apply basic knowledge of statistics and probability to influence the use of data and
  Fundamental       9009                                                                                                    2              3
                            procedures in order to investigate life related problems

  Fundamental       9007    Work with a range of patterns and functions and solve problems                                  2              5

                                 Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 20
 Gauteng:   011 691 8000   gtn@primeservhrsolutions.co.za.         Port Elizabeth:   041 072 0272         pe@primeservhrsolutions.co.za.
 Durban:    031 263 2249   kzn@primeservhrsolutions.co.za.         Cape Town:        021 528 3900         ct@primeservhrsolutions.co.za
Cluster: Retail Functions (Select a minimum of 61 credits)

 Elective         114912     Maintain a safe and secure wholesale and retail environment                               2             10

 Elective         114891     Count stock for a stock-take                                                              2              5

 Elective         243672     Maintain the stockroom                                                                    3             10

 Elective         114906     Mark merchandise and maintain displays                                                    2             10

 Elective         114894     Process payment at a Point of Sale (POS)                                                  2             10

 Elective         114889     Record transactions                                                                       2              8

 Elective         114892     Dispatch stock                                                                            3             10

 Elective         114896     Receive stock                                                                             3             12

Total Credits (Requirements):                 Fundamental (36), Core (23), Electives (61) = TOTAL (120)

Target Audience
      Target Group: Retail, wholesale and warehouse/DC staff that would occupy positions in the following areas: Help
      desk operating, Sales staff, Merchandising, Warehouses, Wholesaling, Buying/purchasing, Administration, Credit
      management, Junior Management.
      NOTE: The learning pathway, articulation and specialisation areas selected for this qualification are: Chain Store
      Operations (alternative electives may be selected if a different learning pathway is required).
      Learning Assumed to be in Place: Competence in Communication at NQF level 1 & Mathematical Literacy at
      NQF level 1.

Duration
      Qualification Duration: Qualification – between one and three years. Learnership – twelve months. Contact
      sessions - between nine (9) - twelve (12) months.
      Pre-Assessment: Pre-assessment of proposed learners is undertaken to identify current qualifications and
      experience, and may result in reduced contact training sessions.
      Contact Training & Assessment Sessions: Between 12 - 30 contact days (as per qualifying criteria).
      Non-Contact Duration: Learners will be required to invest the necessary additional hours per module on
      additional reading, on job practical assignments, and POE building, with the support of the supervisor and/or
      coach. A workplace log will be completed in this regard.
      NOTE: A detailed project plan will be compiled to support business operations while meeting SETA
      requirements.

                                  Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 21
Gauteng:    011 691 8000    gtn@primeservhrsolutions.co.za.        Port Elizabeth:    041 072 0272   pe@primeservhrsolutions.co.za.
Durban:     031 263 2249    kzn@primeservhrsolutions.co.za.        Cape Town:         021 528 3900   ct@primeservhrsolutions.co.za
Accreditation
       Primeserv Corporate Solutions (Pty) Ltd Reg. No. 1997/008827/07 trading as Primeserv HR Solutions
       Provisionally registered with the Department of Higher Education and Training, Registration No. 2011/FE07/064,
       as a Private FET College.
       Training Provider Accreditation: Services SETA - No. 2194, MOU – WRSETA Ref 413

Training Methodology
The programme is facilitated by a competent subject matter specialist/s, who utilises the following techniques to ensure
that the session is practical and experiential:      Discussion; Role Plays; Exercises & Case Studies; Videos/DVDs; and
Formative Assessments.

To facilitate this process we offer:
       Coaching Support: The Primeserv appointed assessor and project co-ordinator are available to the learners for
       telephonic support and coaching while learners compile their POE’s. Additional coaching support will be
       scheduled, as required, to assist with the building of POE’s.
       Credits: Learners exiting this qualification before completion, retain the credits for Unit Standards successfully
       completed. Learners can build their credits by attending skills programmes aligned to the Qualification.

                                   Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 22
 Gauteng:   011 691 8000     gtn@primeservhrsolutions.co.za.        Port Elizabeth:    041 072 0272   pe@primeservhrsolutions.co.za.
 Durban:    031 263 2249     kzn@primeservhrsolutions.co.za.        Cape Town:         021 528 3900   ct@primeservhrsolutions.co.za
National Certificate: Contact
Centre Support (Level 2)

The Contact Centre Support Certificate Programme is aimed at any staff who wish to be involved in a contact
centre environment, or staff who deal with internal and/or external customers and who will benefit from contact
centre support skills.

Qualification Code: 71490 / Learnership Registration No: 23Q230089201282

                                                                                                                    NEW
                      ID     UNIT STANDARD TITLE                                                                               CREDITS
                                                                                                                   LEVEL

  Cluster: Working in a Contact Centre

  Core              13872    Instil in myself a personal Contact Centre Culture                                        4              4

  Core              13874    Work as a member of a Contact Centre Team                                                 4              5

  Core              10354    Contribute to a diverse working environment in a Contact Centre                           2              8

  Cluster: Customer Service Skills

  Core              10350    Collect and record information queries and requests from customers                        2              8

  Core              10348    Identify and respond to customer needs in a Contact Centre                                2             12

  Core              13885    Provide information to customers in a Contact Centre                                      2             12

  Core              13873    Handle a range of customer complaints in Contact Centres                                  4              4

  Cluster: In-bound and Out-bound Contact Centre Skills [LP 73269]

  Elective          10358    Apply in-bound Contact Centre Operations within a commercial environment                  2              8

  Elective          13883    Apply out-bound Contact Centre Operations within a commercial environment                 3              8

  Cluster: Operational Skills

  Core              10353    Meet performance standards within a Contact Centre                                        2              6

  Core              10349    Input data received onto appropriate computer packages within a Contact Centre            2             12

                                  Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 23
 Gauteng:    011 691 8000   gtn@primeservhrsolutions.co.za.        Port Elizabeth:    041 072 0272   pe@primeservhrsolutions.co.za.
 Durban:     031 263 2249   kzn@primeservhrsolutions.co.za.        Cape Town:         021 528 3900   ct@primeservhrsolutions.co.za
Gather and provide relevant information to contribute to contact centre problem
 Core               13886                                                                                                     3              5
                              solving

 Cluster: Verbal & Written Communication

 Fundamental       119454     Maintain and adapt oral/signed communication                                                    2              5

 Fundamental       119456     Write/present for a defined context                                                             2              5

 Fundamental       119463     Access and use information from texts                                                           2              5

 Fundamental         8967     Use language and communication in occupational learning programmes                              2              5

 Cluster: Numeracy & Mathematical Fundamentals

                              Use mathematics to investigate and monitor the financial aspects of personal and
 Fundamental         7469                                                                                                     2              2
                              community life

 Fundamental         7480     Demonstrate understanding of rational and irrational numbers and number systems                 2              3

                              Identify, describe, compare, classify, explore shape and motion in 2-and 3-
 Fundamental         9008                                                                                                     2              3
                              dimensional shapes in different contexts

                              Apply basic knowledge of statistics and probability to influence the use of data and
 Fundamental         9009                                                                                                     2              3
                              procedures in order to investigate life related problems

 Fundamental         9007     Work with range of patterns an functions and solve problems                                     2              5

Total Credits (Requirements):                  Fundamental (36), Core (76), Electives (16) = TOTAL (128)

Target Audience
        Target Group: Any individual who are or wish to be involved in the Contact Centre industry.
        Programme level: The level of the programme is at NQF Level 2
        Learning Assumed to be in Place: Numeracy at NQF 1 or equivalent, English (verbal and written
        communication skills) NQF 1 or equivalent, Second Language (verbal and written communication skills) NQF 1 or
        equivalent and Computer operating skills at NQF 2 or equivalent.

Duration
        Qualification Duration: Qualification – between one and three years. Learnership – twelve months. Contact
        sessions - between nine (9) - twelve (12) months.
        Pre-Assessment: Pre-assessment of proposed learners is undertaken to identify current qualifications and
        experience, and may result in reduced contact training sessions.
        Contact Training & Assessment Sessions: Between 12 – 30 contact days (as per qualifying criteria).
        Non-Contact Duration: Learners will be required to invest the necessary additional hours per module on
        additional reading, on job practical assignments, and POE building, with the support of the supervisor and/or
        coach. A workplace log will be completed in this regard.
        NOTE: A detailed project plan will be compiled to support business operations while meeting SETA
        requirements.

                                   Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 24
Gauteng:     011 691 8000    gtn@primeservhrsolutions.co.za.        Port Elizabeth:    041 072 0272         pe@primeservhrsolutions.co.za.
Durban:      031 263 2249    kzn@primeservhrsolutions.co.za.        Cape Town:         021 528 3900         ct@primeservhrsolutions.co.za
Accreditation
       Primeserv Corporate Solutions (Pty) Ltd Reg. No. 1997/008827/07 trading as Primeserv HR Solutions
       Provisionally registered with the Department of Higher Education and Training, Registration No. 2011/FE07/064,
       as a Private FET College.
       Training Provider Accreditation: Services SETA - No. 2194

Training Methodology
The programme is facilitated by a competent subject matter specialist/s, who utilises the following techniques to ensure
that the session is practical and experiential:      Discussion; Role Plays; Exercises & Case Studies; Videos/DVDs; and
Formative Assessments.

To facilitate this process we offer:
       Coaching Support: The Primeserv appointed assessor and project co-ordinator are available to the learners for
       telephonic support and coaching while learners compile their POE’s. Additional coaching support will be
       scheduled, as required, to assist with the building of POE’s.
       Credits: Learners exiting this qualification before completion, retain the credits for Unit Standards successfully
       completed. Learners can build their credits by attending skills programmes aligned to the Qualification.

                                   Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 25
 Gauteng:   011 691 8000     gtn@primeservhrsolutions.co.za.        Port Elizabeth:    041 072 0272   pe@primeservhrsolutions.co.za.
 Durban:    031 263 2249     kzn@primeservhrsolutions.co.za.        Cape Town:         021 528 3900   ct@primeservhrsolutions.co.za
National Certificate:
Business Administration
Services (Level 3)
This qualification is for anyone who is, or wishes to be, involved in the Administration function in any
organisation or business in any sector, or field as well as non-commercial organisation such as clubs and
charitable organisations. It contains all the competencies, skills and values required by a learner who wishes
to access the National Certificate in Business Administration Services at NQF level 4.

Qualification Code: 67465 / Learnership Registration No: 23Q230026461303

                                                                                                                         NEW
                     ID        UNIT STANDARD TITLE                                                                                  CREDITS
                                                                                                                        LEVEL

  Cluster: Human Resources & Team Work

  Core             14357      Demonstrate an understanding of a selected business environment                               4             10

  Core              8420      Operate in a team                                                                             2              4

  Core             10170      Demonstrate understanding of employment relations in an organisation                          3              3

  Core              7860      Introduce new staff to the workplace                                                          3              1

  Cluster: Verbal & Written Communication

  Fundamental       8968      Accommodate audience and context needs in oral communication                                  3              5

  Fundamental       8969      Interpret and use information from text                                                       3              5

  Fundamental       8970      Write texts for a range of communicative contexts                                             3              5

  Fundamental       9960      Communicate verbally and non-verbally in the workplace                                        3              8

  Core              9533      Use communication skills to handle and resolve conflict in the workplace                      3              3

  Cluster: Administration Skills

  Core              7785      Function in a business environment                                                            3              4

  Core             13933      Plan, monitor and control an information system in a business environment                     3              3

  Core             13931      Monitor and control the maintenance of office equipment                                       3              4

                                   Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 26
 Gauteng:   011 691 8000     gtn@primeservhrsolutions.co.za.         Port Elizabeth:    041 072 0272      pe@primeservhrsolutions.co.za.
 Durban:    031 263 2249     kzn@primeservhrsolutions.co.za.         Cape Town:         021 528 3900      ct@primeservhrsolutions.co.za
Core              13937    Monitor and control office supplies                                                         3              2

 Core               7796    Maintain a secure working environment                                                       3              1

 Cluster: Organisational Skills

 Core              13929    Co-ordinate meetings, minor events and travel arrangements                                  3              3

 Core              13934    Plan and prepare meeting communications                                                     3              4

 Core               7706    Maintain a Booking System                                                                   3              3

 Core              13935    Plan and conduct basic research in an office environment                                    3              6

 Cluster: IT Skills

 Core               7573    Demonstrate ability to use the World Wide Web                                               2              3

 Core               7570    Produce word processing documents for business                                              3              5

 Core               7567    Produce and use spreadsheets for business                                                   3              5

 Cluster: Numeracy & Mathematical Fundamentals

 Fundamental        9012    Investigate life and work related problems using data and probabilities                     3              5

                            Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional
 Fundamental        9013                                                                                                3              4
                            space in different contexts

                            Demonstrate an understanding of the use of different number bases and
 Fundamental        9010                                                                                                3              2
                            measurement units and an awareness of error in the context of relevant calculations

                            Use mathematics to investigate and monitor the financial aspects of personal,
 Fundamental        7456                                                                                                3              5
                            business and national issues

 Fundamental       11241    Perform Basic Business Calculations                                                         3              6

 Electives (Select a minimum of 11 credits) [LP 23655]

 Elective          13928    Monitor and control reception area                                                          3              4

 Elective          13930    Monitor and control the receiving and satisfaction of visitors                              3              4

                            Attend to customer enquiries face-to-face and on the telephone in a banking
 Elective           7177                                                                                                3              4
                            environment

 Elective           8000    Apply basic business principles                                                             3              9

Total Credits (Requirements):                Fundamental (45), Core (64), Electives (11) = TOTAL (120)

                                 Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 27
Gauteng:    011 691 8000   gtn@primeservhrsolutions.co.za.         Port Elizabeth:     041 072 0272   pe@primeservhrsolutions.co.za.
Durban:     031 263 2249   kzn@primeservhrsolutions.co.za.         Cape Town:          021 528 3900   ct@primeservhrsolutions.co.za
Target Audience
       Target Group: Any individual who wishes to be involved in the Administrative function in any organisation.
       Programme level: The level of the programme is at NQF Level 3
       Learning Assumptions: Learners are assumed to be competent in: Communication NQF 2 & Mathematical
       Literacy NQF 2.

Duration
       Qualification Duration: Qualification – between one and three years. Learnership – twelve months. Contact
       sessions - between nine (9) - twelve (12) months.
       Pre-Assessment: Pre-assessment of proposed learners is undertaken to identify current qualifications and
       experience, and may result in reduced contact training sessions.
       Exemption on fundamentals unit standards may be granted in terms of prescribed SAQA criteria
       Contact Training & Assessment Sessions: Between 12- 24 contact days (as per qualifying criteria).
       Non-Contact Duration: Learners will be required to invest the necessary additional hours per module on
       additional reading, on job practical assignments, and POE building, with the support of the supervisor and/or
       coach. A workplace log will be completed in this regard.
       NOTE: A detailed project plan will be compiled to support business operations while meeting SETA
       requirements.

Accreditation
       Primeserv Corporate Solutions (Pty) Ltd Reg. No. 1997/008827/07 trading as Primeserv HR Solutions
       Provisionally registered with the Department of Higher Education and Training, Registration No. 2011/FE07/064,
       as a Private FET College.
       Training Provider Accreditation: Services SETA - No. 2194

Training Methodology
The programme is facilitated by a competent subject matter specialist/s, who utilises the following techniques to ensure
that the session is practical and experiential:      Discussion; Role Plays; Exercises & Case Studies; Videos/DVDs; and
Formative Assessments.

To facilitate this process we offer:
       Coaching Support: The Primeserv appointed assessor and project co-ordinator are available to the learners for
       telephonic support and coaching while learners compile their POE’s.            Additional coaching support will be
       scheduled, as required, to assist with the building of POE’s.
       Credits: Learners exiting this qualification before completion, retain the credits for Unit Standards successfully
       completed. Learners can build their credits by attending skills programmes aligned to the Qualification.

                                   Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 28
 Gauteng:   011 691 8000     gtn@primeservhrsolutions.co.za.        Port Elizabeth:    041 072 0272     pe@primeservhrsolutions.co.za.
 Durban:    031 263 2249     kzn@primeservhrsolutions.co.za.        Cape Town:         021 528 3900     ct@primeservhrsolutions.co.za
National Certificate:
Building & Civil Construction
(3)

This certificate programme is aimed at developing qualifying learners who are employed in the construction
sector as painters, tilers, plasterers, masons, joiners, carpenters, roofers, or self- employed as micro-enterprise
owners who provide services to construction contractors and members of the public (e.g. private household)

Qualification Code: 65409 / Various Learnership Registration No.

                                                                                                                         NEW
                      ID       UNIT STANDARD TITLE                                                                                  CREDITS
                                                                                                                        LEVEL

  Module: Safe Practices

  Core             259604     Verify compliance to safety, health and environmental requirements in the workplace           2              4

  Core             254220     Provide primary emergency care/first aid as an advanced first responder                       3              8

  Core             261664     Erect, use and dismantle access equipment for construction work                               3              6

  Module: Building Construction Management

                              Describe the composition, role players and the role of the construction industry in the
  Core             14672                                                                                                    3              4
                              South African economy

  Core             261661     Develop construction work plans                                                               3              8

  Core             261737     Procure building and civil construction materials, tools and equipment                        3              8

                              Identify, use and maintain tools, machines, equipment and materials for building and
  Core             261658                                                                                                   3              4
                              civil construction activities

  Core             14580      Read and interpret construction drawings and specifications                                   3             10

                              Demonstrate an understanding of the use of different number bases and
  Fundamental       9010                                                                                                    3              2
                              measurement units and an awareness of error in the context of relevant calculations

                              Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional
  Fundamental       9013                                                                                                    3              4
                              space in different contexts

  Fundamental       9012      Investigate life and work related problems using data and probabilities                       3              5

                              Use mathematics to investigate and monitor the financial aspects of personal,
  Fundamental       7456                                                                                                    3              5
                              business and national issues

                                   Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 29
 Gauteng:   011 691 8000     gtn@primeservhrsolutions.co.za.        Port Elizabeth:    041 072 0272       pe@primeservhrsolutions.co.za.
 Durban:    031 263 2249     kzn@primeservhrsolutions.co.za.        Cape Town:         021 528 3900       ct@primeservhrsolutions.co.za
Module: Communication Skills

 Fundamental       119472    Accommodate audience and context needs in oral/signed communication                                3           5

 Fundamental       119467    Use language and communication in occupational learning programmes                                 3           5

 Fundamental       119457    Interpret and use information from texts                                                           3           5

 Fundamental       119465    Write/present/sign texts for a range of communicative contexts                                     3           5

 Select one from these specialisation areas/trades

 Painting Specialisation [Learnership Reg No. 05Q050113221403]

 Elective          261697    Prepare surfaces for painting (compulsory for the painting trade)                                   3          20

 Elective          261666    Prime and apply paint to surfaces (compulsory for the painting trade)                               3          18

 Tiling Specialisation [Learnership Reg No. 05Q050116231403]

 Elective          261665    Prepare surfaces and apply tiles (compulsory for the tiling trade)                                  3          20

 Plastering Specialisation [Learnership Reg No. 05Q050110221403]

 Elective           9969     Prepare for plastering (compulsory for the plastering trade)                                        3          15

 Elective          261657    Plaster surfaces (compulsory for the plastering trade)                                              3          12

 Elective           9971     Apply screeds to a concrete floor (compulsory for the plastering trade)                             3          15

 Masonry Specialisation [Learnership Reg No. 05Q050111251403]

                             Build masonry superstructures using concrete hollow units (compulsory for the masonry
 Elective          261663                                                                                                        3          10
                             trade)

 Elective          261659    Build masonry superstructures using solid units (compulsory for the masonry trade)                  3          20

                             Set out, excavate, cast concrete strip foundations and build foundation
 Elective          14662                                                                                                         3          6
                             walling (compulsory for the masonry trade)

 Carpentry Specialisation [Learnership Reg No. 05Q050114251403]

 Elective          14674     Clad roof structures (compulsory for the carpentry trade)                                           3          16

 Elective          243751    Interpret and apply building standards relevant to ceiling and partitioning                         3          12

 Elective          14676     Erect roof trusses (compulsory for the carpentry trade)                                             3          16

 Elective          14673     Install finishing components (compulsory for the carpentry trade)                                   3          16

                                  Company Profile © Primeserv HR Solutions (v15 01.07.14) Pg 30
Gauteng:    011 691 8000    gtn@primeservhrsolutions.co.za.        Port Elizabeth:     041 072 0272        pe@primeservhrsolutions.co.za.
Durban:     031 263 2249    kzn@primeservhrsolutions.co.za.        Cape Town:          021 528 3900        ct@primeservhrsolutions.co.za
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