PROFILE APPLIED EXCELLENCE RELIABILITY SERVICE - The AERS Group

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PROFILE APPLIED EXCELLENCE RELIABILITY SERVICE - The AERS Group
2019
C O M PA N Y
PROFILE
w w w. a e r s g r o u p . c o . z a   APPLIED • EXCELLENCE • RELIABILITY • SERVICE
PROFILE APPLIED EXCELLENCE RELIABILITY SERVICE - The AERS Group
APPLIED • EXCELLENCE
RELIABILITY • SERVICE
A multi-disciplinary and diversified
group of companies which offer a
unique set of skills ready to assist and
provide innovative solutions to any
task.
PROFILE APPLIED EXCELLENCE RELIABILITY SERVICE - The AERS Group
AERS Group Company Profile 2019

TABLE OF

CONTENTS
About the company                         4-5

Mission Statement                            7

BEE Initiatives                              7

Training & Development                       7

Services                                  8-9

Risk Management                            10

Our Clients                                11

Our Group of Companies                     12

Our Team                                   13

Project Gallery                        14 - 15

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PROFILE APPLIED EXCELLENCE RELIABILITY SERVICE - The AERS Group
ABOUT OUR

    COMPANY
    We commenced business in September 1998
    dealing with and specializing in the supply, installation,
    maintenance and repairs of industrial, commercial and domestic
    air-conditioning, refrigeration and electrical equipment.

    In addition to this we strive to be become a “complete facility
    service provider” offering a full portfolio of in-house services
    ranging from Refrigeration, HVAC, Electrical, Automation,
    Automotive Services in the Industrial and Commercial fields
    such as Forklifts, Generators and fleet vehicles, as well as
    Marketing and Design services.

    All our staff are fully qualified to advise and make extensive,
    cost-effective recommendations on the planning, procurement,
    installation and servicing in all fields of our expertise.

    The Group enjoys the services of experienced and qualified
    personnel. All our technicians are licensed and have vehicles
    equipped with a variety of tools, spares and equipment to
    ensure a speedy, efficient and specialised service.

4
PROFILE APPLIED EXCELLENCE RELIABILITY SERVICE - The AERS Group
AERS Group Company Profile 2019

                                                                              ABOUT OUR

                                                                              COMPANY

                      OUR STRATEGIC OBJECTIVE IS TO BECOME
                      SOUTH AFRICA’S LARGEST, MOST EFFICIENT
                      AND RELIABLE FACILITATING COMPANY

Our offices and workshops are based in Durban, Umbilo.          • We are well aware that without you, our customers,
We have three additional satellite branches based in Cape         we are not simply in any ordinary business offering
Town, Gauteng and Newcastle. Our main operations branch           standard services, WE ARE IN THE CUSTOMER VALUE
in Durban is fully equipped with a dedicated service contact      BUSINESS.
line, and a dedicated after hours number. All staff are
equipped with the necessary hardware and software required
to process all designs, quotations and correspondence

We run multiple managements systems and online portals
which aid in time management, team planning and service
scheduling.

Our strategic objective is to become South Africa’s largest,
most efficient and reliable facilitating company, which
includes   Refrigeration,   HVAC,   Electrical,   Automation,
Automotive Services in the Industrial and Commercial fields
such as Forklifts, Generators and fleet vehicles, as well as
Marketing and Design services

Over the last 20 years technology and globalization have
changed the face of business forever and have subsequently
changed the needs and requirements of our clients.

• We have recognised these changes and have aligned
   our business to face these new challenges to enable
   us to remain ahead of the competition and to give us a
                                                                WE VALUE OUR CLIENTS, AND WE AIM TO
   competitive advantage through our service differentiation
   and to focus strategy, in a daily changing business
                                                                ADD VALUE THROUGH EVERYTHING WE DO
   environment.

                                                                                                                              5
PROFILE APPLIED EXCELLENCE RELIABILITY SERVICE - The AERS Group
INDIVIDUAL COMMITMENT TO A GROUP
    EFFORT--THAT IS WHAT MAKES A TEAM
    WORK, A COMPANY WORK, A SOCIETY
    WORK, A CIVILIZATION WORK

6
PROFILE APPLIED EXCELLENCE RELIABILITY SERVICE - The AERS Group
AERS Group Company Profile 2019

       STRIVING TO
        BECOME A
        COMPLETE
         FACILITY
         SERVICE
        PROVIDER

                                       BEE INITIATIVES &
                                       ACHIEVEMENTS
                                       The company has employed and trained numerous BBBEE
                                       candidates, all working for the company and have all
OUR                                    progressed to technicians through the years and enjoy all

MISSION                                benefits in the position and some have even gone one to

STATEMENT
                                       start their own business.

                                       AERS (Pty) Ltd has been verified by SERR Synergy as a Level
                                       2 contributor to BBBEE with a 125% recognition level.
We endeavor to maintain the
highest standard of service in
all our fields of expertise whilst
adding value and striving for
excellence.

                                     TRAINING &
                                     DEVELOPMENT
                                     The company continuously provides in house training to all
                                     employees. Further more the company contributes financially
                                     towards any other education employees participate in.

                                                                                                     7
PROFILE APPLIED EXCELLENCE RELIABILITY SERVICE - The AERS Group
OUR

    SERVICES
8
PROFILE APPLIED EXCELLENCE RELIABILITY SERVICE - The AERS Group
AERS Group Company Profile 2019

               COMING TOGETHER IS A BEGINNING. KEEPING TOGETHER IS
               PROGRESS. WORKING TOGETHER IS SUCCESS.”HENRY FORD

SCOPE OF                    A brief overview of the services we offer

WORK
AIR-CONDITIONING                         MECHANICAL                     ELECTRICAL
• Water-cooled Package units            • Generators                    • Electrical installation and
• Chillers                                                                maintenance
                                        • Forklifts
• Air-cooled ducted systems                                             • IR Scanning
                                        • Fleet Vehicles
• Split systems                                                         • Data Logging
                                        • Compressors
• Extraction/Ventilation systems        • Pumps
• Cooling Towers                                                        MARKETING & DESIGN
                                        • Trucks
• Marine Air Conditioning                                               • Brand Development
                                        • Agriculture
  and Refrigeration                       (tractors and machinery)      • Website Design
• Package Units                                                         • Corporate Identity

REFRIGERATION                           AUTOMATION                      • App Development

• Multiplex Systems                     • Building Automation
• Simplex Systems                       • Building Management
                                          Systems (BMS)
• Self-contained fridges
                                        • Control Units
• Air Dryers
                                        • Fire / Smoke Detection
• Sub/Transcritical CO2

                                                                                                              9
PROFILE APPLIED EXCELLENCE RELIABILITY SERVICE - The AERS Group
RISK MANAGEMENT

     SAFETY, SECURITY & ENVIRONMENT
                                          THE ENVIRONMENT, OUR STAFF AND CLIENT SAFETY ARE OUR TOP PRIORITIES

 •    All company vehicles are maintained as per the                      •   Lubricants such as old oil is reclaimed and disposed of at
      manufacturer’s requirements to avoid any unnecessary                    recognized sites in a safe manner.
      breakdowns causing down time.
                                                                          •   AERS (Pty) Ltd adheres to all OSH Act requirements.
 •    All vehicles are fitted with fire fighting equipment and first
                                                                          •   The company’s offices are completely networked, thus all
      aid kits.
                                                                              stock and requirement status is readily available at the push
 •    All safety, lifting or climbing equipment is SABS certified.            of a button.

 •    All employees are issued with safety wear pertaining to             •   Workmanship offered by the company is unconditionally
      their job description.                                                  guaranteed.

 •    As the company supports a clean and safe environment all            •   Part replacement guarantees will be honored as per the
      refrigerants not required for use or cleaning are reclaimed             supplier guarantees.
      and then managed.

               WE HAVE CLIENTS THROUGHOUT SOUTH
               AFRICA AND AFRICA. SOON WE WILL BE
               OPENING OFFICES IN NEW ZEALAND                                                         LIMPOPO
               EXTENDING OUR REACH WITHIN THE MARKET

 OTHER AREAS
 KENYA
 LESOTHO
 MOZAMBIQUE
                                                                                                GAUTENG    MPUMALANGA
 SWAZILAND
 NAMIBIA
                                                                       NORTH WEST
 ZAMBIA
 BOTSWANA

                                                                                    FREESTATE
                                                                                                                KWAZULU NATAL

                                    NORTHERN CAPE

                                                                                                             HEAD OFFICE IN DURBAN
                                                                              EASTERN CAPE

                              WESTERN CAPE

10
AERS Group Company Profile 2019

    OUR

    CLIENTS
                                                                             APART FROM OUR STAFF, OUR CLIENTS
                                                                             FORM THE HEART OF OUR BUSINESS. WE
                                                                             ARE HONORED TO BE OF SERVICE TO THE
                                                                             FOLLOWING CLIENTS SO FAR.

      OUR CLIENTS
•   ABSA Bluff
•   Airports Company SA
•   Air Liquide
•   Atlas Copco
•   Bidvest                                       •   Masstores
•   Broll Properties – Head Office                •   Medicross Malvern
•   Broll Properties – Musgrave Shopping Centre   •   Mangosuthu Technikon
•   Broll Properties – Musgrave Office Towers     •   Nedcor
•   Broll Properties – Edgars & Jet               •   Overport Centre
•   CBRE                                          •   Pro Hydraulics
•   Chelmsford Group - Supabets Tongaat           •   Robertson’s Spices
•   Comp Air                                      •   Robertsons
•   CRS – Makro Amanzimtoti				                   •   Shell
•   CRS – Makro Pietermaritzburg		                •   Sanlam
•   CRS – Makro Springfield                       •   Stefanutti Stocks
•   Daikin                                        •   Shoprite Checkers - SR Madadeni
•   Delta Property Fund 			                       -   SR Dundee                - SR Vryheid
•   Derby Downs                                   -   SR Theku                 - SR Hyper Newcastle
•   Durban Exhibition Centre			                   -   SR Nquthu                - SR Volksrust
•   Dimension Data                                -   U-Save Paulpietersburg - LS Hyper Newcastle
•   Drake & Scull                                 -   U-Save Terminus          - U-Save Palmeroy
•   Forrest Farm                                  -   LS Volksrust             - U-Save Zenzele
•   Food Lovers Market                            -   U-Save Mzamo             - LS Dundee
•   Frame Knitting                                -   CH Oval                  - SR Ladysmith
•   Investec Property Fund                        -   CH Castle Rock           - LS Castle Rock
•   Ingersol Rand                                 -   SR Ezakheni              - LS Vryheid
•   Illovo Sugar                                  -   CH Newcastle             - U-Save Illing Road
•   International Convention Centre – Durban      -   CH Vryheid               - SR Bergville
•   JHI – Overport City Shopping Centre           -   LS Bergville             - SM Ladysmith
•   JHI – Overport City Office Towers             -   LS CH Newcastle          - SR Estcourt
•   JHI – Sangro House – Offices                  -   LS Ballito
•   Key Delta Mobeni                              •   The Square

                                                                                                                                        11
BY DEVELOPING A GROUP OF COMPANIES DEDICATED
     WITHIN OUR                                                            TO MULTIPLE AREAS OF BUSINESS, WE AIM TO OFFER A

     GROUP OF                                                              WIDER RANGE OF SERVICES AND BECOME A COMPLETE

     COMPANIES
                                                                           FACILITY SERVICE PROVIDER

     The AERS group consists of 5 companies,namely AERS,
     Autom8, Protech, PCS Electronics and Realtime Media.

     A multi-disciplinary and diversified group of companies
                                                                              Air conditioning Electrical and Refrigeration Services have
     which offer a unique offering of skills ready to assist and
                                                                              been in the industry for over 21 years and offer a wide range
     provide innovative solutions to any task.
                                                                              of specialised services in the Refrigeration, HVAC fields.
                                                                              Focusing our attention to the Industrial and Commercial
                                                                              sector we aim to tend to each project with professionalism
                                                                              and the desire to get the job done right the first time
                                                                              round.

                                                                              www.aers.co.za

         Automate is a building & process automation company that
         takes pride in offering cost-effective, reliable and up to date
         solutions to their customers. When it comes to automation            Protech Service Centre is a professional workshop
         each customers business is unique and as such so are our             specialising in servicing of all types of vehicles, trucks,
         solutions. Automate’s experienced team allows us to listen           generators and forklifts. Our experienced mechanics and
         to your individual needs then apply our resources and                technicians are qualified and equipped with a wide variety
         know-how to build cost-effective result-based solutions.             of tools and skills to tackle any task.

         www.automatebms.co.za                                                www.protechservice.co.za

                                                                              Realtime Media is an Advertising & Design agency.
         PCS Electronics custom designs and manufactures all types            Specialising in all types of graphic design to Website
         of Electronic PC boards and controls, Highly qualified and           development and Advertising. Boasting over13 years
         experienced technicians specialising in repairs to any type          of industry experience from print media to brand
         of electronic equipment.                                             development and advertising.

         www.pcselectronics.co.za                                             www.realtimemedia.co.za

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AERS Group Company Profile 2019

OUR

TEAM
                                                                  THEO GROBLER
                                                                  Protech Director - theo@protechservice.co.za

                                                                  Theo is a qualified High-spec Diesel Mechanic who
                                                                  who qualified through Barloworld and brings a wealth
                                                                  of technical knowledge and experience to the industrial
                                                                  and commercial mechanical fields.

                                                                  JUAN PRETORIUS
                                                                  Autom8 Director - juan@automatebms.co.za

                                                                  Juan is a qualified electrical engineer and focuses
                                                                  on the implementation, planning and strategic
   TJAART GROBLER                  CEO - AERS GROUP               infrastructure of all automation projects.

     Tjaart has been in the industry for over 17 years
                                                                  DAVID BOTHA
     boasting experience both locally and internationally         PCS Electronics Director - david@pcselectronics.co.za
     and brings a wealth of knowledge in the HVAC and
     Refrigeration Industry.                                      David has been in the industry for over 15 years. His
                                                                  experience and knowledge in the field of electronics is
     Email: tjaart@aers.co.za                                     second to none.

                                                                  GARETH DU PLESSIS
     TEAMWORK IS THE SECRET THAT MAKES                            Realtime Media Director - gareth@realtimemedia.co.za

     COMMON PEOPLE ACHIEVE UNCOMMON                               Gareth has been in the Design and Development
     RESULTS                                                      industry for over 14 years and runs all the marketing for
                                                                  each of the companies.

YOLANDE BADENHORST                           Operations
Email: yolandi@aersgroup.co.za
                                                               SERVICE TEAMS
ELISMA FOURIE                                  Accounts
Email: accounts@aers.co.za                                     We currently have 26 teams based throughout South Africa.
                                                               Each team consists of 1 technician and 1 assistant.
RYAN O’CONNOR                         Customer Relations
Email: ryan@aers.co.za
                                                               Each service team is equipped with a dedicated vehicle
PAUL BLIGNAUT                           Service Manager
                                                               and stocks all the necessary equipment and spares
Email: paul@aersgroup.co.za                                    required for each and every task.

DORINDA VAN DEN BERG                          Reception        The workshop is equipped with larger specialised
Email: reception@aersgroup.co.za
                                                               tools that are transported to each area with our
DRIEKIE BOTHA                                   Debtors        crane truck.
Email: driekie@aers.co.za

BEVERLY WAGNER                                 Creditors
Email: creditors@aers.co.za                                         OUR STAFF ARE CONSTANTLY EVOLVING
JAN DU PREEZ                                      Stores            WITH EVER DEMANDING NEED FOR SKILLED
Email: jan@aersgroup.co.za
                                                                    WORKERS IN OUR FAST PACED INDUSTRY

                                                 W W W . A E R S G R O U P. C O . Z A

                                                                                                                                          13
PROJECT

     GALLERY   A QUICK LOOK AT SOME OF THE PAST PROJECTS WE HAVE DONE

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AERS Group Company Profile 2019

                                  15
2019
C O M PA N Y
PROFILE

                                                     CONTACT
                                                     NUMBERS
                                                     Telephone Number                 +27 31 465 7603/04

                                                     Facsimile Number                 +27 31 465 6989 / 086 465 1767

                                                     24 Hours Emergency Number        +27 31 465 7603

                                                     Service Manager                  +27 82 376 3147 / paul@aersgroup.co.za

                                                     Tjaart Grobler – Director        +27 76 267 6193 / tjaart@aers.co.za

                                                     Customer Relations               +27 82 703 9913 / ryan@aers.co.za

                                                  Physical Address: Unit 3, 69 Alpha Crescent, Umbilo, Durban, 4001

                                                          Postal Address: PO Box 5587, Winklespruit, 4145, KZN

                                                     REGISTRATION
                                                     NUMBERS
                                                     •       Company Registration     2000/021/504/07

                                                     •       WCA Registration         0050-900-1532

                                                     •       VAT Registration         4830202539

                                                     •       BBBEE Certificate        QSE/2016/04/21/1048

                                                     •       SAIRAC Membership        2494

                                                     •       Electrical Certificate   VI 2666

                                                     •       MEIBC                    4AO4665

                                                     •       IOPSA                    3345

                                       AERS (Pty) LTD is an authorized dealer for Daikin, Carrier, York, McQuay, Airco and all
                                       other major brand units.

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