PULSE THE WISHING YOU A HEALTHY 2022 - WhidbeyHealth
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THE
PULSE
WISHING YOU A HEALTHY 2022
• 2021 in the Rear View Mirror
• Women: The Heart of WhidbeyHealth
• Women’s Healthcare
• Healthy Holiday Tips
• Celebrating our Donors
• HERE FOR GOOD Campaign
• Allergy Shots at WhidbeyHealth
December 2021
Foundation of Caring
Local healthcare
stays local.
Dear Neighbors and Friends, There has been a lot
I hope this letter finds you healthy and well. said recently about the
importance of keeping
December is a busy month, perhaps never more so at WhidbeyHealth’s Medical
WhidbeyHealth and WhidbeyHealth Foundation than it Center and clinics ‘local.’ A
is right now. commitment that Whidbey
Island have its own health
The COVID crisis is not over. High number of cases have care predates us all by a
resulted in patient volumes that exceed capacity and generation or more.
stretched our staff who continue to show up each day Starting in the 1900’s it was
with skill, determination, and good cheer. the women of Whidbey Island
Helen Taylor, who campaigned and raised
Executive Director Witnessing this brings the question to mind—how money to build a hospital.
would we fare if islanders had nowhere to go for the They were convinced of the
care that we need? Community healthcare relies on need to have our own access
community support. to local medical care.
It was true then, and remains
2021 brought us some extraordinary gifts. Vaccine clinics
true today – the proof is
at WhidbeyHealth and across the island gave peace of in last month’s report on
mind to tens of thousands of Whidbey Islanders. Gifts outpatient patient visits:
to the Foundation paid for essential equipment like • 2,500 lab tests
Emergency Room and Cancer Care treatment beds,
• 1,200 diagnostic imaging
dozens of wheelchairs, a new boiler and blood bank procedures
refrigerator to replace our aging machines.
• 924 visits to our
In August, a group of community members from Accredited Cancer Center
Useless Bay raised money to purchase state-of-the
art automated CPR machines for our Emergency These are only the top
three service areas for the
Department and EMS teams. In September, Penn Cove month of November, and
Brewing raised money for pediatric rehabilitation. do not include lab tests and
other services delivered to
Every day the Foundation assists those who cannot
inpatients who have spent
afford to obtain their home health equipment and 5,400 nights in the hospital.
emergency prescriptions.
Adding in all the rest,
If COVID taught us one thing, it’s that we need to residents will have more than
be prepared for whatever comes. WhidbeyHealth 9,200 outpatient procedures
at convenient locations on
Foundation’s Here for Good year-end campaign is
our island – all close to home.
fueled by that knowledge. I hope you will consider
donating this holiday season. Together, we can ensure Forward-looking citizens
from the last century were
WhidbeyHealth is Here for Good – providing exceptional absolutely correct – there is
healthcare today and for our future, together. a need here and we deserve
our own, local healthcare
“A healthy person has a thousand wishes; a sick
system.
person has only one.” Indian proverb
To your good health,
Go to whidbeyhealth.org/foundation/HEREforGOOD , or
mail your donation to P.O. Box 641, Coupeville, WA 98239.
Ron Wallin,
Cheers to a happy and healthy 2022!
With gratitude, President,
WhidbeyHealth
Board of
Helen Taylor, Commissioners
Executive Director
WhidbeyHealth Foundation
2 | The Pulse
01
Outstanding Outpatient Service Ron Telles
One of our patients made an interesting comment to me this week. He said: “Ron – I 02
see several specialists off-island for complex medical care I need. I’m a walking case 2021 in the Rear-View Mirror
study for the importance of outpatient services here on Whidbey Island. I get physical
therapy after surgery on my ankle, x-rays so my surgeon can check progress, and have 04
blood drawn for my annual cardiology checkup.”
Happy & Safe Holiday
05
2022 Brings HOPE
06
Women: The Heart of
WhidbeyHealth
07
WhidbeyHealth Women’s
Care
08
Welcoming Your
New Addition
Flu Facts
I’m glad this patient is recovering from his surgery, and that he gave me the idea for
this month’s column. 09
If you receive specialist care from providers off-island, there are many ways we can Health Horizons
support your recovery or maintenance of good health. Here are just a few examples: 10
• Diagnostic imaging services including x-rays, mammography, CT and MRI Donors
scans, ultrasound scans, bone density and others are available for any patient
with a physician’s order. Your results are sent directly to your off-island doctor. 12
• The Community Pharmacy is open to the public – filling prescriptions WhidbeyHealth Foundation
regardless of the provider. launches 2021 Holiday
• Patients battling cancer often require treatment several times per week – a Campaign: HERE FOR GOOD
grueling series of trips on the ferry across the bridge. Our Cancer Center is 13
nationally accredited and in full operation.
Allergy Shots Available at
• If you need regular visits for wound care or maintenance of your ostomy, our WhidbeyHealth
providers can care for you here, at our Wound Care Clinic.
The BUZZ
• People living with Type 1 or Type 2 diabetes have access to the Diabetes Care
and Management services to learn about nutrition, ongoing treatment, insulin 14
pumps and glucose sensors.
HERO SPOTLIGHT
• Patients with serious illness needing help with pain relief and symptom
management can be helped by our Palliative Care team. 15
• Rehab services for Cardiac, Pulmonary and other needs are available for any WhidbeyHealth Heroes
patient at our Rehab Center.
16
Whether you need routine diagnostic services like lab work, WhidbeyHealth Community
or frequent treatments for many long-term conditions, you Pharmacy
might be able to save yourself the time and expense and
take advantage of eadline: Thank you from the entire team at MyWhidbeyHealth Patient
WhidbeyHealth the outpatient services at WhidbeyHealth. Portal
Ron Telles, CEO 17
Community Update
The Pulse | 1
2021 in the Rear-View Mirror
It was another challenging year. COVID continued to disrupt our lives, but with your help, we not only
met the challenge, but accomplished much, much more. Here are some highlights:
LEADING THE WAY:
WhidbeyHealth opened Island County’s first vaccine
clinic, administering more than 17,000 shots to give our
community a head-start on beating the virus. As new
variants arrived, we began offering COVID vaccines and
boosters at the Community Pharmacy.
STRATEGIC PLAN:
We’re keeping an eye on the future with the 2021 Strategic
Plan, our framework for continuous improvements in
service quality, attracting and retaining best-in-class talent,
and growing our financial sustainability.
INNOVATIONS:
As our community evolved, so did Whidbey Island’s
healthcare system:
• Patients living with the disabling pain of osteoarthritis WITH YOUR HELP:
in their knees and hips can how have their damaged Donors and supporters of the WhidbeyHealth Foundation
joints replaced close to home, get ready for surgery in continued hosting virtual and online fundraising events,
the Total raising more than $965,422. This will go a long way to help
offset the continuously growing cost of unexpected costs
and service revenues lost due to COVID-19.
In August, the annual Tour de Whidbey resumed, adding
another $70,000 in gracious support. Together, these funds
enabled acquisition of much-needed equipment like:
• Portable X-Ray machines
• Specialized tablets for real-time translation
• Refrigeration equipment for the blood bank
• Pediatric rehabilitation equipment
• Sophisticated Emergency Department beds
• Joint Replacement Bootcamp. Thanks to our
• Updated, safer wheelchairs
enhanced recovery program patients are often start
physical therapy the same day as surgery and go Thanks to the tremendous community support, much-
home sooner – often the day after their procedure. needed funds from the increased tax levy will arrive in May
of 2022. Improving our ability to retain and recruit staff
• Rapidly preparing for arrival of life-saving vaccines,
while replacing outdated technologies are crucial objectives
WhidbeyHealth acquired and installed the first ultra-
in our strategic plan.
cold refrigeration units on the Island.
• Improved rehab services for WhidbeyHealth patients
WHEN AND WHERE YOU NEED US:
and patients with off-island providers, our spacious,
Continually evolving to meet the needs of our
expanded facility includes new technologies to assist
community with:
in recovery and building strength.
• A 2nd Walk-in Clinic in Oak Harbor
• Many patients can choose telehealth appointments
to connect with their provider from a convenient • Community Pharmacy in Coupeville
location, saving time and travel. • Expanded Pediatric Therapy program
• WhidbeyHealth and the public can take advantage of • Expanded Rehab facilities and program
our Community Pharmacy located in Central Whidbey
and immediately next to the Medical Center. Drive- • Replaced our air handling system in the lobby along
through pickup and a convenient mobile app makes with other much needed facility updates.
managing prescriptions easy.
2 | The Pulse
• Our Facebook provides near-daily updates on
the constantly changing bed capacity in the Medical
Center.
RECOGNITIONS:
• WhidbeyHealth met the rigid
requirement so become a DNV
Accredited Critical Access
Hospital.
• Press Ganey recognized us with
their Guardian of Excellence
Award for Clinical Quality. [one
of only 10 hospitals to receive
GET ONLINE RESOURCES: this in the Country]
• Men’s Health: get your healthy game on!
• Best of Whidbey recognition for our Cancer Center
• Senior services: helping you stay active and healthy. and our Primary Care
• Allergy injection • 2020-2021 was deemed the national YEAR OF
• Board meetings and financial reports provide a fiscal THE NURSE and we collectively recognized our
transparency to hospital operations. tremendous nurses who, continue to go above and
beyond every day.
• COVID webpage with COVID news, treatments, and
resources • We recognized Women Leaders
• Facebook provides near-daily updates on the constantly • Monthly WhidbeyHealth Heroes
changing bed capacity in the Medical Center.
As 2021 draws to a close, we are grateful for the support
of our community and the dedication of the over 700
KEEPING YOU INFORMED: healthcare professionals who continue to go above and
The PULSE moved to a monthly digital delivery filled with
beyond, every day, to deliver exceptional care, close
WhidbeyHealth happenings, program, service highlights
to home.
and resources to help you stay healthy and informed with:
• New Commissioner’s corner, brings concise looks at
recent Board actions
Together, we’re Whidbey Strong!
• To Your Health provides an expanding guide to
resources, services and activities to help you stay
healthy and active
Because of you BEYOND COVID In September, Penn Cove Brewing
Beyond the challenges brought raised money for pediatric
We’re meeting the needs. on by COVID, donors have helped rehabilitation.
2020-2021 have been challenging fund much needed critical Every day the Foundation assists
years for all of us Throughout equipment and supplies including: those who cannot afford to obtain
those challenges, WhidbeyHealth • Portable X-ray Machines their home health equipment
has been there for us, meeting • Specialized tablets for real-time and emergency prescriptions. We
the COVID challenges head-on, translation services provide S.A.I.L. (Stay Active and
keeping us safe and healthy. • Refrigeration for our blood Independent for Life) classes to
Through the generosity of donors, bank improve balance and prevent falls,
we were able to provide much • Pediatric Rehab equipment free of charge.
needed funding for critical • Emergency room beds Together, with the continued
equipment like Halo Disinfection: • New patient wheelchairs support of our community, we
Systems, testing stations, Positive August, a group of community can ensure quality healthcare is
Air Purifying Respirators, medical members from Useless Bay raised available - close to home, now
isolation gowns and more. money to purchase state-of-the and for years to come.
art automated CPR machines for
our Emergency Department and
EMS teams.
The Pulse | 3
Happy & Safe Holiday
After another challenging year,
most of us long to gather with
friends and family this holiday
season, and COVID-19 safety is
at the top of the menu.
Start with who gets invited,
discuss safety measures and
focus on the goal of making sure
everyone feels safe.
At home
• Protect those not yet eligible
for vaccination such as young
children by getting yourself
and other eligible people
around them vaccinated.
• Consider using a self-test
for anyone joining indoor
gatherings with anyone who
is not in your household. Have
MERRY
your guests do the same.
• People who are unvaccinated
continue to have 5 to 10 times
higher rates of transmission
than vaccinated persons.
• If you are sick or have
symptoms, don’t host or
attend a gathering.
& BRIGHT
In Public
• Wear well-fitting masks
over your nose and mouth
if you are in a public indoor
setting and you are not fully
vaccinated. Even if you’re
fully vaccinated you should
wear a mask in a public indoor
setting.
• Avoid crowded, poorly WI
W I SSH
H IING
NG YOU
YOU PPEEAC
ACEE, , HHEEAALLTH
TH
AANNDDH HAAPPPPIIN
NEESSSS IIN
N TTH
HIISS
WISHING DAAYY SSEYOU PEACE,
ventilated spaces.
• If you are considering travel
for the holidays, visit the
CDC’s [Travel] page to help HHOOLLIID EAASSOON N AANND D
HEALTH AND HAPPINESS IN THIS
you decide what is best for
you and your family. CDC
continues to recommend
THROUGHOUT
THROUGHOUT THE NEW
THE NEW YEAR.
YEAR.
HOLIDAY SEASON AND
delaying travel until you are
fully vaccinated.
Walk-In Clinics Open
Holidays
The WhidbeyHealth Walk-In
THROUGHOUT THE
WhidbeyHealthMedical
WhidbeyHealth NEW YEAR.
MedicalCenter
Center
Clinics in Oak Harbor and Clinton 101North
101 NorthMain
MainStreet,
Street,Coupeville,
Coupeville,WA
WA--98239-3413
98239-3413
will be open over the holiday
to help with those unexpected
illness and/or injuries as well as
https://whidbeyhealth.org
https://whidbeyhealth.org
necessary diagnostic imaging
and laboratory services.
WhidbeyHealth Medical Center
Get details and holiday hours 101 North Main Street, Coupeville, WA - 98239-3413
HERE.
https://whidbeyhealth.org
PlPleas
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Whiddbe
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4 | The Pulse
2022 Brings HOPE
Evolving to meet the needs
With the new year fast approaching, 2022 brings optimism and opportunity!
While the battle against COVID continues, the need for
comprehensive, progressive, and consistent delivery of
quality healthcare-close to home – remains a priority.
As we look to the future, our 2021 Strategic Plan
provides a blueprint for our efforts to consistently deliver
quality care, a superior patient and employee experience
with a focus on overall financial sustainability. Our focused teams
have developed tactical plans and early progress
is evident.
ENHANCED HEALTHCARE EXPERIENCE
INNOVATION Strengthen our team to ensure quality
As the community’s needs grow, innovative ways to deliver and superior patient experience
quality healthcare are more important than ever. • Expand recruiting efforts
Enhance communication systems will streamline access to • Implement competitive
information, providers, and services. A new expanded call wages
center and simplify registration including pre-registration
online will streamline the patient experience. • Expand training, clinical
competencies
• Empower Nursing
workforce
• Expand DEI initiatives
• Create balanced
scorecards
Improve operational efficiencies
will result from
• Enhanced security including smart badges and
single sign-on
• Virtual desktops
• Expanded server storage
Expand service lines will provide
• Helpdesk optimization
islanders with:
• Optimized intranet
• Cardiac Event Recording
Time has shown us that we’re stronger together, and with
• Innovative CT/MRI room supported by funds from the the ongoing support of our community, WhidbeyHealth will
Waterman Medical Foundation continue to meet the needs of our diverse community, now
• New Urology Department and for years to come.
• Behavioral Health – including a Safe Room, donated
by the Waterman Medical Foundation, for patients Exceptional Care; Without Exception.
experience a mental health crisis
• Occupational Health Services
• Expanded Pediatric Therapy
• Integrated Ortho/Surgical Clinic
The Pulse | 5
We proudly recognize the
outstanding women leaders
Women: The Heart of
WhidbeyHealth
at WhidbeyHealth for their
expertise, leadership and
ongoing commitment to the
delivery of exceptional care to
every patient. Then and now
Erin Kristi
Wooley Stevens
Alicia Maria
Darr Reyes
Annelies Marion
De Wolf Jouas
Beth Mary
Stout Anderson
Brooke Mary
Todd Leah Oman
Carla Megan
Jolley McSorley
Cassia Meleea Women have been the driving force behind local quality healthcare
Smith Parker in our community for over 50 years.
Cheri Michelle
Miller Aube Tireless Hospital Advocates Critical Roles
Nancy
Pauline “Polly” Harpole, the island’s Since then, women continue to lead
Colleen
Klamm Fey first public health nurse, established the way; defining innovative programs,
‘Twill-do’ maternity home in 1934 protocols, and procedures to meet the
Connie Noma where she delivered over 3,000 babies. needs of the ever-changing healthcare
Lippo Bing
She went on to establish multiple landscape.
Dawn PC clinics, a mobile x-ray unit and a
Sellgren Cable
Women make up over 74% of the
speech workshop as well as her daring WhidbeyHealth workforce. Their
Debbie Rachel 18-minute emergency transports to a diverse roles range from receptionists
DeCorde Harris waiting ferry. and admins to physicians and
specialists. They’re nurses, facilities
Debbie Robin In the Hands of Women
Ries Gorski engineers, clinic and lab managers,
When challenging childbirths,
maintenance crews, leadership teams,
Debra Rosa sick infants and epidemics like
Tesch Rangel Foundation team and our board of
diphtheria and smallpox struck, it was
commissioners.
predominately women who stepped in
Erin Shanna
to care for each other’s families.
Simms Harney-Bates Exceptional Care
Grethe Shannon
It’s no surprise that a group of women Their diverse skills, knowledge and
Cammermeyer Tumblin lead the charge to build a hospital and expertise are invaluable in the delivery
bring reliable healthcare close to home. of quality care in our Emergency
Helen Steviebrooke In 1957, a group of twenty tenacious Department/Level III Trauma Center,
Taylor Wallis
women formed The Parent Group, award winning cancer center, and
Jennifer Tabitha igniting island wide commitment and Walk-in and specialty clinics as well
Marcum Sierra the formation of over 20 neighborhood as on our surgical, diagnostic, labor &
Jennifer Teresa guilds. Together they raised more than delivery, and EMS teams.
Reed Avery $70,000 to furnish and equip multiple
A critical part of our competent,
essential patient treatment areas.
Judye Trista compassionate, and caring team, these
Scheidt Humphreys The dream of local quality healthcare women are dedicated to delivering
became a reality when Whidbey critical and life-saving healthcare,
Kathryn Becky
Stelling Dawson General Hospital opened its doors on education and the resources needed
March 10,1970. to support the health and well-being of
Kristen Zina our diverse community.
Moore Hajduczok
LEARN MORE about the breadth of
services available at WhidbeyHealth.
6 | The Pulse
WhidbeyHealth
Women’s Care
Exceptional Care for
Women of all ages
From early adolescence to post menopause, women The collaborate with Diagnostics, Orthopedics, Surgery,
experience unique health care challenges and need access Cancer, Rehab and Labor & Delivery teams here at
to reliable healthcare professionals more often than men. WhidbeyHealth as well as specialist in other local and
regional facilities to ensure you get the care you need.
While part of that is due to reproductive and sexual health,
they also have more non-reproductive health issues such Healthy habits are the best way to avoid disease, prolong
as diabetes, cardiovascular disease, sexually transmitted your life, and live more happily. But in the chaos of a
diseases, cancer, and mental health issues. woman’s daily life, healthy living may take back seat
to chores, work, busy schedules, and more. We’ll work
Support on your Journey The complexities of women’s
with you to create a customized plan that meets your
healthcare can feel overwhelming. From early adolescence
individual needs.
through menopause women often find themselves dealing
with health issues that leave them feeling, alone, vulnerable,
and unsure where to turn.
Safe Haven WhidbeyHealth Women’s Health Center
provides a safe haven; a welcoming, compassionate, and
non-judgmental approach to meeting the healthcare needs
of women of any age.
While there is a general awareness of the
challenges women face as they age, young
women just entering the reproductive years
have even greater needs that are often ignored.
Issues like privacy, sexually transmitted
diseases, contraception, pregnancy, and mental
health can be overwhelming. We want them to
know they are not alone.
-Dr. Megan McSorley From routine health and wellness exams to prenatal visits
or the challenges of menopause, our team of nurses,
The WhidbeyHealth women’s team takes the time to midwives, technicians, support staff, certified gynecologist
listen, understand your concerns, and provide high quality and obstetric physicians provide personalized and individual
personalized care. care for every patient.
The Women’s care team partners with primary care We’re with you throughout your life’s journey, helping you
providers if patients have one, or they can manage all of make smart choices, face healthcare challenge, and stay
your healthcare needs. healthy and active.
They work closely with the multi-disciplinary To learn more about WhidbeyHealth Women’s healthcare
WhidbeyHealth team to provide comprehensive and services visit: https://whidbeyhealth.org/womenscare
personalized services to address any healthcare issues.
The Pulse | 7
Welcoming Your
New Addition
This is a special time for you, your family, and
your newborn. That’s why the WhidbeyHealth
Family Birthplace team takes a comprehensive,
patient centered approach. We caught up with Dr.
Megan McSorley to learn more about what makes
WhidbeyHealth Family Birthplace so special.
Childbirth, a common experience, can be wonderful, joyful, and frightening at the
same time. Knowing what to expect is a critical first step. Our birthing classes could
be a great place to start!
WHAT TO EXPECT:
From your first visit to your arrival for the big event, to your delivery and throughout your
postpartum journey, our goal is to ensure you have the best experience possible.
Due to the risks presented by COVID, visitors are not allowed in the Family
Birthplace. Expectant mothers are allowed one support person and a Certified Doula
in the birthing room.
We have four beautiful, spacious, and private Labor and Delivery rooms with the
comforts of home including jetted Jacuzzi tub, personal refrigerators, seating area
and second bed for your support person.
MEETING YOUR NEEDS
Everyone hopes for a smooth and easy delivery where everything goes as planned.
But occasionally, unexpected needs arise, and our team is prepared to meet those
needs including things like early delivery, breech, Cesarean sections, and twins!
We deliver 20 to 40 babies each month. We’re
also a launching point for many deliveries,
providing urgent treatment, stabilization and
transfer to other facilities when needed.
Dr. Megan McSorley
TAKING CARE OF YOUR NEWBORN
We partner with PAWI and Physicians group for pediatric support, Seattle Children’s
Hospital, and the state-wide neo-natal network to ensure moms and newborns get
the best care possible.
WHAT’S NEW
We’re excited to welcome award-winning Dr. Justin Williams to our team. Dr.
Williams grew up in a rural community in Oregon and brings a wealth of knowledge
and experience.
We’re also working on creating a Centering Pregnancy program, connecting women
who have the same delivery month, so they can share and support one another
throughout their journey.
To learn more about our Family Birthplace, visit: https://whidbeyhealth.org/
womenscare/family-birthplace or call 360.678.0831
8 | The PulseHealth Horizons
Living your best life
Healthy choices – Nutrition
Healthy eating for life begins today! Need help eating
right to be healthy and stay well? Our team of Registered
Dietitian Nutritionists will work with you to use food and
nutrition as a way of managing you overall health. Our
dietitians work with patients living with diverse, challenging,
and chronic medical conditions like:
• Diabetes
• Cardiac/Heart Health
• Pulmonary Wellness
• Kidney Disease
• Oncology Wellness
• Weight Management Stay involved and explore –
• Gastrointestinal Issues get social this winter
Winter months can be challenging. Shorter days, longer
Speak to your primary care provider about how Nutrition
nights, colder weather – all can lead to inactivity. This year,
plays an important role in living your best life!
take a new approach! Get social!
https://whidbeyhealth.org/outpatient/nutrition
Dormancy is a period that minimizes metabolic activity
and helps conserve energy. But your body doesn’t need
to hibernate, it needs to stay active. There is no easier way
to be active than getting social. Join a hiking group, start
walking, or help a non-profit with their community projects.
Don’t forget to stay connected to friends near and far,
on social media, email, text and calls. Socialization has
wonderful health benefits:
• Mental Health
• Confidence
• Quality of Life
• Boosts to brain health
• Reduced risks of Alzheimer’s and elevated blood
pressure
Get active AND social this winter and life your best life.
https://whidbeyisland.us/the-10-best-things-to-do-on-
Get active – SAIL whidbey-island
Staying Active and Independent for Life (SAIL) is one of
many skills training courses offered by WhidbeyHealth
Emergency Medical Services. SAIL classes will be returning
in 2022, and there’s never been a better opportunity to get
active and learn valuable skills to remain physically healthy
and independent.
Senior falls are the number one most preventable cause of
injury, disability, and even death to those 65+. Our senior
falls prevention program at WhidbeyHealth focuses on
identifying fall prevention strategy, growing strength,
maintaining balance, and healthy aerobic exercise. See
more about SAIL and our other community classes offered
by WhidbeyHealth EMS. https://whidbeyhealth.org/
emergency-services/ems/community-services
The Pulse | 9Donors
THANKS to the generosity of these community members, who once again, came
together to support quality healthcare - close to home.
Major Gifts/Estate Jan Dargel Antoinette Marcus Norma Smith Marion and Jan-Marc
Bequests Sheila Daut Benjamin Margoles Eva Lee Smith Jouas
Anonymous Carole Dawes Shirley Mathieson Kathryn Stevens Kathleen Kinslow
AIG Retirement Services Dorothy & Robert Deering Sally & Dennis Maylor Laura Stewart Joan & Edward Koska
Deborah & Douglas Troxel Marcia Derse Linda McArthur David Stoetzel Joyce Mathenia
Franny & Casey Mead Debra Drake Nancy & Robert McClain David Stoetzel Katherine and Dennis
Gift Shop at Patricia Duff-Bernacki William McDaniel John Stone McLaughlin
WhidbeyHealth Thomas Dumit Robert McEwen Natalie Strazzera Jeanne O’Neill
Island Thrift Linda & Bruce Eckholm Carmen & Jack McFadyen Michelle & Chuck Suggs Margaret Paton
Kathleen & William Massey David & Jill Edwards Debra Meek Gwen Sunderland James Reposh
Nancy Nordhoff Margaret Eisenbraun Susan & Robert Merry Mary G. Tankard Linda Riggle
Patricia and Robert Wolfe Eva & Alfred Elliott Marilyn & Paul Messner Robert L Taylor Janis Rood
Penn Cove Taproom Rolanda Emerson Joanne & Bruce Charles Terry Erika Sanders
Polly Harpole Guild Karen Epifano Montgomery, MD Linda & Richard Thom Helen and Richard Scott
Robert & June Sebo Winson Ewing Loyd Moore Karen Thornton Gretchen & Ronald Smith
Waterman Medical Renee Faber Margaret Moore Shirley Tinkler Nancy Spinks
Foundation Adriane Fain Judy & William Morton Bruce Towne Sean Sullivan
Nancyjean Fey Clay Mosolino Melvyn Trenor Teri Summer-Reiger
Individual Pamela Fick Larry & Beth Munns David Trowbridge Barbara Treloar
Philanthropy Lynn & Wayne Flaaten Jenanne Murphy Mary Lynn & Michael Mervyn Wagstaffe
Bonnie Abney Kathryn Fox Joan Nelson Tucker Patrecia & Clinton West
Cameron Ackley Carl Freund Dahrl Norris Nancy Van Wormer
Harold & Terry Anderson Betty & Robert Galbreath Rosalyn Oliver Marsha Vanderford Foundation Staff
Toni & Gordon Anderson Martha & Vern Olsen Dianne Vars Helen Taylor
Georgia Gardner
Jean & Thomas Ascher Eric & Kathleen Ottum Sharon Vaughn Heather Tenore
Verena & Gerald Gelfand
Suzanne & Scott Ashworth Carlie Pack Patricia Violette Michelle Suggs
Lynn & Greg Goebel
Catherine & John Ballay Linda Gohlke Colleen & Rudolph Wylie Vracin Foundation Board
Diane & Gene Barner Donna Grate Parhaniemi Cheryl & John Waide of Directors
John Barney Elizabeth & Stephen Guss Parker, Smith & Feek, Inc Gayle & Ron Wallin Marion Jouas-President
Carolyn & Tony Bartley, MD Sarah Halsey Kay Parsons & Diana Wayne Wasechek
Cheek Joe Mosolino-Vice
Lawrence Behrendt Patricia & Jack Hamilton Linda Wehrman President
Marty Beidler Darlene Hammond James Patton Randy & Cheryl Weisz Mary Anderson-Secretary
Mandy Belanga Christie Hammond Susanne Paulson George Welch Megan Wise-Treasurer
Joan Benedusi Frank & Kathryn Harper Dan Pedersen Lynne Weynand Bonnie Abney
Melinda & Bill Benjamin Louise Hartley Christina & Todd Peterson Connie & David Wheeler Jan Claesson
Shirley Bennett Nicole Haun John Plastino, MD Dennis White Ken Hulett
Becki & Burt Beusch Janice Hayes Leigh & Laverne Power Peggy & Mac Whitford Mark Laska
Charles Bieber Marion Henny Karen & Scott Price Blake & Lynn Willeford Ken Leisher
Therese Bigelow Gerri & Tom Hiestand Janet & Bob Reinecke Joyce & David Williams Will McDaniel
Midge Billig Joe Hillers Sarah Richards Kathleen & Clyde Wilson Bruce Porter, MD
Linda Boling Angie & Jerry Homola Mary Lucie Riederer, MD Kathleen & Clyde Wilson Rosa Rangel, MD
Mike Bonn Douglas Hoyer Gaye & John Rodriguey Gary Wittlich Bert Speir, MD
Jim Bricker Merri & Art Huffine Rogers Family Fund Patricia and Robert Wolfe
Jan & Marshall Bronson Donald Jaques Joann Roomes Emily Woodworth Hospital District
Marilyn Buckner Sigi & Robert Johnson, MD Susan Ross Renee Yanke Board of
Patrick Burden Kimberley Jordan Carolyn Rutherford Gloria and Bill Yuschalk Commissioners
Robert Burnett, MD Marion & Jan-Marc Jouas Diane Saffitz Anne Zuckerman Eric Anderson, DVM
Grethe Cammermeyer Ellisha & Jake Kempton Norm & Joy Samuelson Bob & Mignon Zylstra Kurt Blankenship
Sally & Wally Campbell Carol Kerley Ellen Sargent Grethe Cammermeyer,
Barbara & Gregory Cane Barbara Kerns Sheila & George Saul Tributes RN,PhD
Christa Canell Judy & Fredric Klemencic Pamela Schell William & Kathleen Nancy Fey
William Carruthers Carol Knaack Sarah Schmidt Anderson Ron Wallin, President
Ann Casey Barbara Kolar Laura Schmiedeknecht Joan Bailey
Holly Chadwick Kristie Kujawski Frances Schultz Andrew Barber Professional Staff
Helene Chandler Thomas Leahy Charles Schwantes Barbara Barrington Jeremy Aaron
Jami & Michael Christen Nan & Ken Leaman Lynn & Donald Scriven Mickael Berg Ana Acut
Clare Christiansen Jean & Lewis Legat Seaside Spa and Salon Mary & Lynn Blankenship Katie Aguilar Solano
Mark Cichowski, MD Pam LeLoup Robert & June Sebo George Burrier Tammy Akard
Jan & Pat Clark Laurie Leonetti Jack & Charleine Sell Gregory Cane Kimberly Allen
Corinne Claypool Lester Leross Vincent Sherman Rosalie Czapszys Rebekah Allred
Rebecca Cleary Joseph Little James Sherman Bonnie Geery Elisabeth Aree
Carolyn Cliff James Livermore, MD Sandy Shipley Lisa Grosso Kim Arendse
Susan Cohen Rebecca Lowe Susan Sibbald Donna Hood Christine Aries
Ruth Cook Judy Lynn Bridget Simon David Hubbard Michael Aube
Jennifer Ann & Steven Cox Patricia Mack Deborah & Christon Racine Heacox & Cynthia Ann Bell
Colette & Chandler Cramer Skinner Huffman Julie Bellis
Keith Mack
Malcolm Cumming K. Byron Skubi, MD Terri and Ken Hulett Amber Benner
Mary Ann Mansfield
Evelyn & John Daly Jim & Candy Slowik Julie & Tim Johnson Jana Best
10 | The PulseAmy Billieu Stacia Ott Dancing Fish Winery Whidbey Sign Company Dorothy Michel
Laura Black Jodi Palmer Whidbey Island Bank- Wild Crow Pies Brian & Tracy Miller
Tiffani Blazek Gwen Parrick Heritage Bank Melissa Miller
Julianne Blynn Pedro Perez Macias Island Thrift Josep Alicea Joanne & Bruce
Caren Bohardt Brooke Pirtle Parker, Smith & Feek, Inc Michelle Allison, Coupeville Montgomery, MD
William Brant Richard Ralston Seaside Spa and Salon Lions Club Kathyrn Morris
Brendon Brien Allison Reines Wallin Funeral Home Matt Andrews Tina Mueller Starks
Jacqueline Bruns Maria Reyes WhidbeyHealth Medical Cristie Arnold Kati Nlguyen, PNW
Melinda Buchholz Marty Riley Staff Ruth Ashburn Vietnamese Community
Anna Cavender Stacy-Cherie Robbins Willis Tower Janell Baker Margaret Novden
Carol Chaffin Coryelle Rogers Helen & Bert Balagot Kathie Olsen
Colleen Childs Kelli Rosenbaum Mackenize Ball Candie Olsen
David Rowe
Friends of Kim Baxter Christina Parker
Titia Chilton WhidbeyHealth &
Shirley Christensen Lisa Sanford Larry Bernhardt Diane Paul
Billie Jo Clark Mary M Sasso-Rotundo
In-Kind Donors Paul Bigelow Sandy Pearse
Janet Saulie 300+ Mask Makers and Cathryn Booth-LaForce Linda Postenrieder
Sarah-Lyn Clark Donors of N95s
Colleen Clark Heidi Saunders Terry Brashem Patricia Pritchard
3D Printers across the Jennie Brooks Janie Pulsifer
Nancy Clark Sheri Schlueter island making face shields
Elizabeth Coursey Misty Sellgren David Brown, Puget Diane & Mike Quiriconi
7-Eleven at Cabot Drive Sound Energy Alice Raymond, Coupeville
Kathryn Cox Carrie Shelton Allure Salon, Oak Harbor
Linda Cross Mathew Shreffner Katie Buck Lions Club
Allscripts Ashley Bystrom Chris Reed
Debra Daniels Curtis Shumate Atlantis STEAM Robotics
Timothy Davies Dianthe Smith Vickie Cadwallader Linda Reidling
Team face shield makers Veronica Reppergee
Jabari Diggs Joshua Smith Dorte Callahan
Blanket Creations by Mary Vicky Reyes, Coupeville
Julie Dodson Marisol Smith John Calwell
Borderless Allies Lions Club
Erin Drews Wanda Smith Laura Camby
Cenex Skagit Farmers Bill Rick
Patricia Duff-Bernacki Vittoria Solomon Supply Callie Carlson
Dorothy Durst Lorijean Spear Jennifer Carlson Susan & Dennis Roberts
Central Puget Sound Pat Roberts, Coupeville
Kelly Ferguson Erica Steele Marine Mammal Larry Cheek
Richard Chen Lions Club
Diane Fiumara Cynthia Stevenson Stranding Network/Orca
Network Colleen Clark Dana Robinson
Stephanie Fox Chelsea Stobaugh
Chaplain Jeff Humphrey Rita Cline Jaime Ruddell
Emily Gabelein Kathryn Sutherland
Chinese American Rebecca Collins Linda Rush
Samantha Gassett ChristyAnn Swain-Skaggs
Community Billie Cook Eileen Ryan
Ellen Giles Debra Tesch-Wallace
Coupeville Lions Club Gary Croft C. Lee Sage
Linda Gipson Lacey Thompson
Darbonnier Tactical Supply Laura & Jim Day Ansel Santosa
Kathleen Glaze Jenifer Toner
Dharma Relief Echeverria-Bryant Family Karl Schniker
Nina Goddeau Lisa Toomey
Eat. Clean. Whidbey. Monica Felici Kate Schwarz
Line Goulet Chris Tumblin
Energy Lighting Services Kris Fellrath Tammi Sloan
Diana Graham Mei Tyan
Flying Bear, Langley Larry Ford Patty Steele
Nicholas Gray Alison Varner
Freeland Country Store Shawn Fowler Mary Stewart
Karen Harder Joshua Viborel-Baker
Frontier Industries Amanda Fronckowiak Donna & Dale Stimpson
Rebecca Harless Mervyn Wagstaffe
Haggen Foods, Oak Melissa Garden Vicky Stone
Heather Harris MyraShea Wakitsch
Dunlap Harbor Line Goulet Hollie Swanson,
Belinda Hawkins Greenbank Farm Wine
Jung Heard Susan Walker Harvey of South Whidbey Bonnie Gretz & Pansy May
Home Depot Shop
Cheyenne Hemm Anna Wang-Mathieson Susan Hamilton
Island County Disaster Becky Templin
Gail Hilkey Rebekka Weaver Judy Hansen
Preparedness Lisa & Beth Toomey-Stout
Damaris Hopewell Jennifer Wesley Kathy Hawkes
Jackie of Country Cottage, Henry Vasquez, DDS
Mary Hunter Jamie Willis Susanna & Roger Herndon
Langley Dorothy Waite
Janine Hurn Erin Wooley Susan Hosmer
Jefferson Hospital Wendy Wang, MD
Alana Hutchinson Ben Hu, MD
Community Keller Williams Realty Rebekah Webster
Myca Jimenez-Dauz Nichole & Murray Hubiak
Groups and Living Word Church, Oak Christina Wheat
Carla Jolley Lawrence Johnson
Businesses Harbor Moira Whidby
Chrysalis Kendall Jill Johnson
Noe Jose Restaurant, Oak Elizabeth Whitman
Arlene King Ashley Jones
Harbor Stephanie Williams
Jennifer Kohl Community Northwest Medical Supply
Brenda Jordan
Julie Wilson
Patsy Kolesar-Hynson Cathy Kind
Cassi Lantz Organizations Pacifica Medical
PNW Vietnamese
Colleen Klamm
Ellen Woodard
Ellen Woodland
Diane Ludington Gift Shop at Community Theodora Knouse
Amber Wyman
Jay Lujan WhidbeyHealth Rotarians of Whidbey Susan Kreps
Linda Youngs, Coupeville
Sharon Lyson Polly Harpole Guild Island Joyce Kuhn Lions Club
Emily Magers Safeway, Oak Harbor Ed LaCroix Mary Zinbung
Dawn Martinson Grants Sunshine Drip Coffee Renee LeVerrier
Trisha Lockhart
Robert May Lounge, Coupeville And many unknown
Kiley Meszaros Island County CARES SV Student Nurse’s Club Shannon MacLeod benefactors who wish to
Patricia Meyers Lucky Seven Foundation “Thank You Friday” donors Kimberly Martin remain anonymous
Garth Miller, MD Whidbey Community and Mackenzie Ball Valerie Mascho
Foundation The Personalize Shop, Maki Matsuno
Jennifer Morrell
Gregory Moss Leavenworth Virginia Mayer
Rachel Mountifield Business Gifts Troy Design and Mark McKole
Frank Mueller Manufacturing Company Mary McMurtry
Carisa Murray
and Sponsors Verigreen Earth Linda Means
Cristy Olson Allure Salon and Spa Waters Edge Family Laura Medbury
Amerigroup Practice- Langley,WA Julie Mercer
M. Leah Oman, MD
Bayleaf Whidbey DIYers Glenda Michael
The Pulse | 11WhidbeyHealth Foundation launches 2021 Holiday
Campaign: HERE FOR GOOD
With the holiday season upon us and glimpses of a new norm begin to shine through, it’s easy to forget how fortunate we are to
have exceptional healthcare - close to home. When life’s emergencies happen, WhidbeyHealth has been our local safety net for
over 50 years, Healthcare has changed dramatically since we opened our doors, and thanks to the support of our community,
WhidbeyHealth has evolved as well, delivering progressive, patient centric healthcare services in over 250,000 hospital, EMS
and clinic visits in 2020 alone.
Visits to our clinics and medical center included: THE QUIET FIGHT
88,200 EMS Calls responses The ‘quiet fight’ against COVID continues, adding to the
17,795 ED patients were treated $18+ million in unplanned expenses and lost revenue. As our
community ages and more people rely on Medicare, which
293 Babies were delivered pays far less than commercial insurance, the gap widens.
1,483 Surgeries were preformed Thanks to the tremendous community support, the new Tax
4,833 Patients required Overnight Stays Levy will, starting in May 2022 provide some much-needed
funds for competitive salaries and to replace outdated
105,164 Outpatient services provided technologies, but there are other urgent needs.
17,000 Vaccines were delivered With your help, WhidbeyHealth will continue evolving
to meet the needs of our diverse community, delivering
QUALITY CARE: exceptional care when and where you need it, now and for
Today, the DNV accredited Critical Access Hospital and generations to come.
WhidbeyHealth network includes:
• Level 3 Trauma Center
PLEASE ADD YOUR SUPPORT
Give whatever you can. No donation is too small.
• Level 2 Cardiac Center
To learn more, visit whidbeyhealth.org/HERE FOR GOOD
• Level 3 Stroke Centers
• 2 walk-in clinics open 7 days a week
• 2 primary care Clinics DONATE TODAY
• 9 Specialty care clinics including an award-winning
Cancer Center
• Emergency Medical Services 24/7 Together, we’re keeping Whidbey strong!
All delivering exceptional care, when and where you need it.
12 | The PulseANNOUNCING: The BUZZ
Allergy Shots Available at I brought my wife to the
WhidbeyHealth
emergency room and from
the moment we established
contact with the WhidbeyHealth
We’re excited to announce that allergy shots are once again Medical Center personnel it was
available at WhidbeyHealth! This will eliminate the need for a very professional and pleasant
many residents to make costly, time consuming off-island trips experience. I would like to
express my sincere gratitude to
for their injections. Maria Reyes, her calm, reassuring
Working together, our pharmacy and infusion clinic teams have and friendly demeanor really
set the tone for the entire visit.
implemented the necessary processes to implement the safe, The triage nurse, Maria was also
convenient delivery of regular allergy injections here at the Medical professional, kind and reassuring
Center’s accredited infusion clinic. to my wife.
Dr. Sherman provided prompt
and outstanding care for my wife,
resolving her issue in an effective
and efficient manner, ensuring
that after care instructions were
understood and answered all my
wife’s questions. Great job to all!
Thank you.”
- Anonymous ED patient
“All of the staff that I dealt with
were very kind, compassionate to
my situation, took time to explain
what they were doing and were
very efficient. Debbie gave me
multiple mammograms during
this process of over 5 months.
Nick in Nuclear Medicine was
GETTING STARTED IS EASY: very knowledgeable and patiently
explained every step of what he
1. Ask your allergist to send your individual treatment was doing. Nurses Patty, Marissa
and Jannine were also very
plan and allergy serum to: sweet to me and checked on me
frequently.
Tony Triplett, PharmD, Director of Pharmacy, WhidbeyHealth. 101
Chase in Anesthesia was
North Main Street, Coupeville, WA 98239-3413.
sympathetic with my fears since
the last time I had major surgery
If your allergist has questions, he can call Mr. Triplett at was delivering babies in the 90’s!
360.678.5151, Extension. 3700 Dr. Oman was outstanding, and I
trust her completely. Her bedside
2. Once your treatment plan and serum are received, call manner was also very kind while
the WhidbeyHealth Infusion center at 360.678.7624 to she efficiently explained one
more time what to expect. Dr.
schedule your injections. Jiang in Oncology has also been
very knowledgeable, efficient,
NOT JUST ALLERGY SHOTS! and compassionate. I feel very
fortunate to live on Whidbey
Other patients who receive regular injections such as testosterone or Island and have the expertise
one of the life-changing monoclonal antibody drugs can also arrange and compassion offered to me
at this difficult time from such an
to have those injections in the infusion clinic – and avoid repeated amazing medical team!”
trips off-island. – Anonymous Cancer Care
For more information about our allergy immunotherapy services at patient.
WhidbeyHealth, visit our website or call the clinic at 360.678.7624.
The Pulse | 13HERO SPOTLIGHT
Heather Tenore
Foundation Assistant, WhidbeyHealth Foundation
It’s been said “The WhidbeyHealth Foundation puts the ‘fun’ in fundraising!”
and Heather is a catalyst in creating that fun! Her enthusiasm, dedication, and
a passion for making a difference are infectious!
The arrival of COVID curtailed live fundraising events, reduced staffing,
and forced the reimaging Foundation fundraising activities from the
ground up.
Virtual fundraisers, email campaigns, and Heather assumed the lead role of coordinating the
innovative community engagement tactics Foundation’s Tour de Whidbey for the first time.
expanded Heather’s role into new territories. Heather took the learning curve in stride, making
As COVID restrictions were raised, the 2021 improvements to event processes that have been
Tour de Whidbey got approval to return after in place for years. She worked with the
a yearlong hiatus. Foundation team to implement COVID safe
practices and procedures to keep everyone safe,
Thanks to her hard work and dedication the 2021
Tour was the most successful Tour ever! Over 500
Heather has never taken on an event as cyclists participated, and the Foundation raised
complex as the Tour de Whidbey before over $70,000 to help purchase equipment and
this year, and she absolutely rocked it!” fund programs for WhidbeyHealth.
Beyond events, Heather keeps the Foundation
team running smoothly, juggling schedules, donor
This annual event, a major fundraising event for requests, logistics and reporting with a focus on
the Foundation, brings cyclists from across the maximizing our effectiveness and impact. Her
state to tour beautiful Whidbey Island in coastal whatever it takes attitude inspires us all.
routes of varying distance and difficulty.
We couldn’t do what we do at the
Foundation without Heather!”
Have you seen a hero in action?
Have you had a great experience with a team member at the Medical Center, Primary Care,
Walk-In Clinic or our EMS teams, treating you with exceptional care and compassion? Is there
someone you know who works tirelessly to keep the hospital running, caring for patients, or
managing operations? We’d love to hear about them!
Click here to add your nomination for the next WhidbeyHealth Hero.
14 | The PulseNovember 2021 WhidbeyHealth Heroes:
Noma Byng Christina Comly
Supervisor Lead PFS Representative
(Specialty Care Clinics) (Patient Financial Services)
“Hero is defined in the “Christina has been an amazing addition to the
dictionary as “a person who, Department. As a lead, she has helped us keep the
in the opinion of others, has department up and running through tough times
special achievements, abilities, during the pandemic. She has helped hold the
or personal qualities and is Revenue Cycle together through hard work and
regarded as a role model or commitment. She is committed to success and has
ideal.” Noma Byng is the epitome of “hero.” She leads a keen eye for the work. As staff have come and
with pride, confidence, compassion, and respect for gone, she has been thrown into one more learning
all the teams under her direct leadership. She makes opportunity after another. She stepped up to learn
time to listen and gives her full attention to her staff Medicare after a staff member left and she quickly
whether it be a one-on-one conversation or in a staff became a lead, sharing her drive for success with the
meeting. Noma cares about each and every one of department. From learning and creating a workflow
the clinics she oversees and juggles on a daily basis for us when we took on Radiology Professional billing
to ensure she is providing guidance and is readily to learning Hospice billing when it was transitioned
available to her teams. back to the department.
Noma always gives a 100 percent effort to each task and Christina embraces a challenge in a way that ensures
project she is assigned and completes them with quality success. We have experienced staff shortages, and she
and efficiencies. Noma demonstrates professionalism has willingly taken on the additional work. Christina
and kindness and is always the first to volunteer to help was instrumental in the development of a Denials
across other departments to support the WhidbeyHealth Tracking tool and worked closely with the consultant
vision and mission. She goes above and beyond and will to create a meaningful tool. She monitors the details
personally contact a patient to address a concern and to make sure that denials are turned quickly back to
find a way to make the patient feel heard. A HERO is payers to ensure we are paid for services rendered.
someone who makes a difference and leads with ideas, In between this, she reaches out to payers to find out
a vision of how to make a positive difference to create why they didn’t pay as expected and takes the time
an environment of success and that is what Noma does to educate and explain to patients how Medicare
every single day!” reimbursed their bills. Her laser focus on the work
ensures both the Revenue Cycle and ultimately the
organization’s success!”
Michelle Booker
RN, Registered Nurse
(Emergency Department) Eva Narewski
LPN, Licensed Practical Nurse
This compassionate, dedicated, and caring young
woman is my daughter, so I am biased, but I have (WhidbeyHealth Walk-In Clinic Oak Harbor)
witnessed the depth of her love for her patients and “I think Eva should be WhidbeyHealth’s next HERO
dedication to her calling. In our conversations she because she is such a wonderful nurse, friend, and
conveys the concern and commitment she has for coworker. Eva is always willing to step up and help her
those in our community that have passed through the fellow coworkers. She is always there when we need
doors of the WhidbeyHealth Emergency Room. It does her. She is so great with the patients and always puts a
not stop once they leave. smile on their faces.
I have seen the measure of her heart as she Eva is a great team player and is always willing to step in
delivered a meal to a man who has been helped when someone calls out or need that extra assistance.
at WhidbeyHealth’s ED multiple times. Heard She is also a great friend; in that she is always willing to
compliments about her from someone she had listen and be a shoulder to lean on when you need it. She
provided care too! Michelle cares about the people really is an overall wonderful person!”
she’s seen. Every one of them. She is very good at her
job. Her intelligence and efficiency, combined with her
wit and personality are all part of her excellent care.
She is a hero in so many ways!”
The Pulse | 15WhidbeyHealth MyWhidbeyHealth
Community Pharmacy
Announcing NEW services
Patient Portal
The WhidbeyHealth Community Patients of the WhidbeyHealth System
Pharmacy, is excited to
announce several new services.
benefit from two online patient portals
– one for services provided at the Medical
VACCINES: We’re now offering
both P izer-BioNtech and Center and one for services received at our
Moderna COVID-19 vaccines
and boosters as well as annual primary care, outpatient care, specialty care,
flu vaccines: and walk-in clinics.
EASY ACCESS: Conveniently
located next door to the
WhidbeyHealth Medical WHY REGISTER?
Center in Coupeville, vaccine Both portals allow secure online access to your medical records,
appointments are available
Monday – Thursday, from communicate with your providers, and their team to request prescription
2pm – 5pm.
renewals (primary care patients only). In addition, you can share summaries
Click the link to schedule your
appointment today.
of your care to other providers or with family members you choose.
We’re making it easier to manage Talk with our registrar when you come in for treatment or visit
your health as a fundamental
tenet of our commitment to
MyWhidbeyHealth to register.
the community.
Our new Community Pharmacy
provides:
Sign up for WhidbeyHealth Sign up for WhidbeyHealth
• Easy transfer of all your meds Medical Center portal if you Clinic Portal
on our online portal
had a hospital stay or had if you received services at one
• Express pick-up at our services at: of the
convenient drive-up window
• Medical Center following facilities:
• One-on-one consultation with
a certified Pharmacist • Emergency Department • Walk-In Clinic Clinton
• Synchronize all your meds • Cancer Center • Walk-In Clinic Oak Harbor
and pick-up on the same day
each month • Wound Care • Outpatient Services Goldie
Street
• Coordinated care across all • Diabetes Care and
your prescriptions • Primary Care Cabot Drive
Management
• Help with insurance • Women’s Care Coupeville
authorization • Rehabilitation Care
Our FREE Pocket Rx Digital • Diagnostic Imaging • Orthopedic Care
Pharmacy lets you: • Surgical Care
• Laboratory
• Manage order refills and • Primary Care Freeland
check status • Sleep Care
• Receive pick up reminders
• Contact us from any device
At WhidbeyHealth, we’re
continuously evolving to Once you sign up, you can access your MyWhidbeyHealth
meet the needs of our diverse
community with innovative
account on our website or by downloading the app.
technologies, expanded services,
and an ongoing commitment
to delivering exceptional care,
without exception.
Visit: WhidbeyHealth.org/rx to
learn more Smart phone users can download the secure mobile application for iOS or Android.
16 | The PulseCommunity Update WE’RE HIRING
Operations highlights for the month.
Every month, the PULSE will give you select pieces of information about
operations in our Island’s healthcare system. This information is drawn
from the December Board Packet.
Quarter-to-date hiring: Are you passionate about serving
• Twenty-nine existing employees applied for and were hired into your community? Do you have
a desire to help others? Join the
new positions.
WhidbeyHealth team!
• Thirty-seven jobs were filled from external applicants. Current Open positions
include:
Finance and Operations: • Advanced Care Practitioners
• Total admissions for November: 120. Average length of admission • Certified Nurse Aides
jumped from 3.4 days to 5.05. • Dietary Aides
• Total patient days (total of days all patients spend in the hospital) • Environmental Services Techs
is projected to be 5,400, a 12% increase over budget. • IT Positions
• Average daily census is projected to be 14.79, which is 10% over • Licensed Practical Nurses
anticipated in the budget. • Medical Assistants
• Key openings for new staff at the Pharmacy and Lab are an • MDs
important focus. • Patient Registrars
• Three new providers are joining at Cabot’s Primary Care Clinic • Registered Nurses
in January.
And more!
• A new provider starts in Freeland Primary Care in January. We provide progressive, patient
• Orthopedic services are consolidating with Surgical services centric healthcare, a safety net
when emergencies happen, and
for efficiency.
peace of mind knowing that
we’re standing by to meet the
needs of our diverse community.
Nursing Updates:
• Impact of the Omicron variant of coronavirus is not yet clear. Hourly wages depend on job title
and related work experience.
• Currently recruiting for 24 open nursing positions, plus 7 other
Benefits:
clinical staff roles.
• Medical, Dental, and Vision
• Very proud of nursing teams throughout WhidbeyHealth as Insurance
they support each other to work through often emotionally
• 457 (b)/401 (a) Retirement
difficult times. Plans
• Life and AD&D Insurance
Virtual monthly Board meetings are open to the public. Meetings are held • Long-Term Disability
on the second Wednesday of each month. Details for the Zoom meetings • Paid Time Off and Extended
along with recordings of past meetings are available on our website. Illness Bank
• Aflac and Pet Insurance
Available
How to Apply:
Visit https://whidbeyhealth.org/
careers
The Pulse | 17Helping you stay healthy and active is our top priority.
Here are a few ways we can help.
HOLIDAY SAFETY TIPS WOMEN’S CARE LIVING WITH DIABETES
Holiday traditions are From routine health and If you or someone you love,
important for families and wellness exams to prenatal have been diagnosed with
children. There are several ways visits or the challenges of type 1, type 2, gestational or
to enjoy holiday traditions and menopause, our team of nurses, pre-diabetes, you aren’t alone.
protect your health. The best midwives, technicians, support The WhidbeyHealth Diabetes
way to minimize you and your staff, certified gynecologist and Care and Management team
family’s COVID-19 risk and stay obstetric physicians provide offers educational programs,
safe is to get vaccinated. personalized and individualized resources, services, health tips,
care for each patient. and nutrition ideas to help you
live your best life.
LEARN MORE LEARN MORE GET THE DETAILS
ACTIVE LIFESTYLE STATE OF THE ART
Time for a knee or hip DIAGNOSTICS
replacement? Our Total Joint Comprehensive diagnostic
Replacement team is here services utilize the latest
innovative technology available
to make sure you have the
TO
to detect abnormalities, disease
best possible experience and and conditions early enabling
quickest recovery. providers to make informed
YOUR
decisions about course of
treatment and care.
LEARN MORE
HEALTH LEARN MORE
COMMUNITY WALK-IN CLINIC WHIDBEYHEALTH
PHARMACY When life’s minor illnesses HEROES
The WhidbeyHealth and injuries require medical A WhidbeyHealth Hero is
Community Pharmacy offers attention and you can’t see someone who helps to
compassionate, patient-centric your primary care provider, our shape and define the patient
pharmaceutical services with Walk-In Clinics in Oak Harbor and employee experience
express pick-up at our drive-up
window, and our free Pocket and Clinton are close to home, at WhidbeyHealth. Have you
Rx Digital Pharmacy app. providing exceptional care seen a WhidbeyHealth
7 days a week. HERO in action?
LEARN MORE LEARN MORE NOMINATE YOUR HERO TODAY!
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