Reimagining the Network: Network and Operations Innovation - Jonathan Davidson Senior Vice President and General Manager Service Provider ...
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Reimagining the Network: Network and Operations Innovation Jonathan Davidson Senior Vice President and General Manager Service Provider Networking, Cisco Session ID: INTGEN-1631
Growing Traffic, Growing Opportunity
IP Data Growth: Increasingly More Mobile* Traffic is Moving Closer to the End User*
300,000
Mobile data (46% CAGR)
Petabytes per Month
250,000
200,000 Managed IP (13% CAGR)
150,000
Fixed Internet (23% CAGR)
100,000
Consumer (24%CAGR)
50,000
0 Business (21% CAGR)
2016 2017 2018 2019 2020 2021
Opportunity for Growth* Automation is the Key to Cutting Costs
1.1 2.3 8x
Zettabytes Zettabytes Increase
Global IP traffic per Global IP traffic per Global mobile data
year in 2016 year in 2020 traffic by 2020
=$2 trillion At stake for Service Providers
between now and 2024
*Cisco Visual Networking Index™
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
The State of How Networks Are Managed Today
Services and applications have evolved…
…how we manage and operationalise the network has not.
Developed Deployed Delivered
We need a virtuous lifecycle for networking
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
PLAN
PLAN
Network
Lifecycle OPTIMISE DESIGN
OPERATE IMPLEMENT
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
What You Need to Go Web-Scale
Simplify to Innovate
Fully Automated, Proactive + Self Healing Network Enables Service Velocity
Evolved Self-Healing Platform
Networking Infrastructure for Open
Stack Innovation
Industry-leading Building Blocks
ASIC ASIC SW SW HW HW
Services
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialNetwork Lifecycle Architecture Transformation
The Network Platform of the Future
Service Creation
Service Design | Service Assurance | Cloud Optimisation
Cloud-Based Services
Self-Healing
Analytics
Security
Consumer | Business | IoT | Video | Mobility
Policy
Network
Network Abstraction
Orchestration | Automation
Infrastructure
Physical | Virtual | Data Centre
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco PublicHelping Customers Reach Their Goals
Mass-Scale Automation
Scaling through innovative Reducing costs and
Networking simplifying operations to
solutions and services that
help increase speed generate greater profits
and efficiency for SPs
Growing revenue through new Applications Enterprise Leveraging Cisco’s deep
business and consumer
experiences with
B to C B to B Enterprise expertise to expand
go-to-market opportunities and
state-of-the art video, security, grow SP businesses
cloud applications and
mobility solutions
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco PublicSP Networking Technology Architecture
Leadership in Infrastructure Paired with Automation
New Paradigm: Service-Centric Operational Automation
Architectural Transitions
Access (Emergence of Mobile 5G &
Better Together Linkages
Cable R-PHY), Core/Edge Shift to Metro, and Web
Open APIs
New
Pivot to Ease of Use via Automation
Consumption
Models XR End-to-End | Segment Routing (SRv6) | Crosswork
Streaming Telemetry
Invest for High-Capacity Infrastructure
Universal Access | “NG” Silicon | Platform Convergence
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco PublicMass-Scale Networking
Silicon Systems
Investment in merchant silicon Best-in-class hardware systems
and Cisco custom next- with market-leading density and
generation silicon scale: NCS 5500, ASR 9000
Analytics Operating System
Analytics enabled, workflow- OS Innovation in next-gen XR
driven operations, model- software; automation, modularity,
generated configurations flexibility, cloud native, quality
Architectures
Enabling transformation in next-gen SP access:
shift to 5G mobility, cable RPHY, TDM to IP
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco PublicCustomer Study Mass-Scale Networking
Reliance Jio
Leadership in Mass-Scale Networking
Challenge
Delivering broadband, mobile video, VoLTE and
VoWiFi services to 18,000 cities across India
Business Outcomes
Became largest broadband player in India in less
than 3 months GLOMO Winner
Since launch, accelerated India’s monthly user 100M Customers
data consumption 40 times – highest in the world World’s Only
On-boarded in Adding 7 Subs
Exabyte Mobile
Price per GB has reduced by 20x Less Than 6 Per Second
Data Network
World’s only exabyte mobile data network Months
5G ready, future-proofing the network Cisco Engagement
Powered by Cisco! Built on Cisco’s Open Network Architecture and Cloud Scale Networking
technologies featuring IP/MPLS, spanning areas, including data center,
WiFi, security and contact center solutions
“As part of our journey in fulfilling the aspirations of the nation to be a key transformational agent in Digital Adoption
and Leadership, Cisco has been a great partner in building this highly scalable cloud centric All-IP Digital Services
Network Platform meeting unprecedented data growth.”
- Mathew Oommen, President, Reliance Jio © 2017 Cisco and/or its affiliates. All rights reserved. Cisco PublicCustomer Study Mass-Scale Networking
Verizon
Leadership in Mass-Scale Networking
Approach
Verizon is building a single transport network to unify
its service offerings
Business Outcomes
Build a network architecture to extend Verizon Fios
(Video, Voice and Internet) to new markets
One Network
Improve Verizon’s 4G LTE coverage and speed Verizon DNS Extend
Architecture Delivers
the deployment of 5G Safeguard, Built on Verizon Fios to
All Services with One
Deliver TDM Services over IP OpenDNS More Markets
Infrastructure
Deliver high-speed broadband to homes and
businesses of all sizes Cisco Engagement
Superior fiber-optic technology has been • Powered by Cisco’s NCS 2K, NCS 4K and NCS 42xx portfolio
recognized by the leading customer satisfaction • Verizon is key partner – aggressively pursuing digitization – big decision
surveys year after year to transform TDM to packet and Cisco SP is helping with that
“Network modernisation is a huge project for Verizon; using Cisco platforms to create an overlay CEM MPLS
network will help us decommission old equipment in the network and save over a billion dollars.”
- Glenn Wellbrock, Director, Optical Transport Network, Architecture, Design and Planning, Verizon
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco PublicCustomer Study Mass-Scale Networking
Vodafone
Leadership in Mass-Scale Networking
Approach
Vodafone Germany is building a transport
network to improve customer traffic latency
Business Outcomes
Dramatically simplify by removing RSVP-TE
tunnel full mesh
Simplify fast re-route configuration by 80% Simplify Programmability Increase Network
Enable programmability and scalability Operations and Scalability Availability
reducing latency by 50%
Increase network availability through sub- Cisco Engagement
50msec protection on each link and node In close partnership with Cisco, Vodafone will use segment routing
to help enable increased network simplicity, scale,
http://www.segment-routing.net/
and programmability.
“With the capabilities of segment routing, Vodafone Germany will have a programmable network that will
allow us to adapt easily to future customer needs and deliver new services faster.”
- Niels Hanke, Senior IP Design Engineer, Vodafone GmbH
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco PublicNetwork
Ops
Automation:
Enhances Value of a
Closed-Loop Network
Autopilot
Skilled Workforce Automation
Automation
Network
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco PublicWhy Automate the Network?
Trends Driving the Need
Traffic Growth Explosion of Devices and Users
278 Exabytes per month Device growth:
9.6% CAGR Global, 11.4% NA
3x increase in IP traffic
User growth:
from 44% of population to 58% by 2021
Complexity from Physical, Virtual and Growth in Connections and
Multi-Vendor Environment Operations at the Edge
37% of respondents deployed network 27+ Billion connections
virtualisation (NV) technologies** 10% CAGR
Source: Cisco VNI Global IP Traffic Forecast, 2016–2021
** 2017 Network Virtualization Report, SDXCentral.com
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco PublicHuman Error Creating Business Impacting Outages
Operations staff will not be able to keep up with adding
approximately 10% more devices every year
Nationwide Comcast Outage: Nov. 6, 2017 Amazon Web Services Outage: Feb. 28, 2017
A configuration error led to a nationwide service An incorrect command input removed a large set
disruption—90 minutes to restore.* of servers.*
• S&P and FSI companies lost $310M
• The massive outage hurt 54 of the top
100 internet retailers
Top websites’ load times increased by triple digits
• Disney Store took 1, 165% as long
• Target: 991% as long
• Nike: 642% as long
• Nordstrom: 592% as long
Source: * CNN, * Amazon.com Business Insider
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco PublicHow We Are Defining SP Network Automation
We take isolated, That span the breadth And embed this
repetitive human actions, of the full lifecycle of intelligence into software,
previously in different operational disciplines using machine learning to
functional groups improve human-to-
machine and machine-to-
machine control
Closed-loop
Automation
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco PublicIntroducing the Cisco Crosswork Solution
The first closed-loop, mass scale automation Closed-loop
Automation
solution that embraces multi-vendor networks
Mass Awareness Augmented Intelligence Proactive Control
Collect massive
Run analytics, apply Take action with an
amounts of data in a
machine learning organized approach
standardised format
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco PublicCisco SP Network Automation Portfolio
Crosswork Network The first closed-loop, mass scale automation Closed-loop
Automation
Automation solution that embraces multi-vendor networks
Change Automation Application that creates extensible device workflows to reduce human error
Health Insights Uses smart monitors to capture device health and change network behavior
Network Insights SaaS Cloud based analytics platform focused on network insights
Situation Manager Event correlation tool that leverages social troubleshooting to reduce MTTR
Data Platform Unified data collection tool that brings data lake capabilities to automation
Cisco NSO Cisco WAE
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco PublicUse
Automated Software Upgrades Case
Manual upgrades driven by a MOP are complex, error-prone
and result in long downtimes
The Problem: Software upgrades are largely a manual process at providers today and are error prone
The Solution: Automates software upgrades including pre-check and post-check using defined plays,
including node draining, error checking and rollbacks
The Value: Mitigate risk of outages during downtime, reduce errors, perform per schedule or on-demand
Configurable
pre and post
checks
Real-time feedback with telemetry
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco PublicUse
LineCard Health Monitoring Case
Root causing and triaging a faulty linecard can be challenging
when time is critical
The Problem: A degrading linecard often shows up as other symptoms which can be difficult to triage
The Solution: Monitor linecard health metrics for violations (absolute and rate of change) that may predict failure
The Value: Faster root cause and time to resolution, prevent outages, avoid ad-hoc root-cause analysis
Monitor Key linecard health KPIs 21:00 21:30 22:00 22:30 23:00 23:30 24:00
• CPU
• Memory
Detect Fix
• Per-port optical power/temp Issue detected at Issue Resolved at
• ECC errors 21:03 23:30
Set alerts based on rate changes in KPIs
90 min
Detect, experiment, iterate, debug
• Manual or Machine-learning based
• Avoid false triggers on temporary spikes in
absolute values of KPIs
Predict and remediate in minutes
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco PublicUse
Cisco Network Insights Case
A Cloud Network Routing Analytics Platform
The Problem: Routing Errors are impacting the operation of the Networks, Time to Identification and
Resolution is very poor
The Solution: Aggregate Global & Local Routing Prefix information in a cloud service to quickly identify the
source of anomalies based on a consensus view of the Routing Databases (internal & external)
The Value: Providing network operators real-time and historical routing analytics to significantly reduce the
mean time to repair”
A
https://github.com/OpenBMP
B B
Comcast Level 3 Outage: https://www.wired.com/story/how-a-tiny-error-shut-off-the-internet-for-parts-of-the-us/
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco PublicBuilt on a Foundation of Success
With more than 100 customers world wide
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco PublicImproved Customer Outcomes with Automation
Time to Value Time to Remediation
Configuration & Change Automation Automated Fault Remediation
78% 81% 84% 70%
Faster Customer Faster Execution Faster Execution of Improvement in
Service of Change Maintenance Mean Time to
On-boarding Requests Procedures Repair
Source: Cisco Automation Benchmark of 5 SP Customers
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public New approach
Simplified architecture
Reimagining the Automation
Network Requires…
Telemetry
New behaviors
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco PublicThank you
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