ŌREWA SURF LIFE SAVING CLUB - Standard Operating Procedures - Orewa Surf Lifesaving Club

 
ŌREWA SURF LIFE SAVING CLUB - Standard Operating Procedures - Orewa Surf Lifesaving Club
ŌREWA SURF LIFE SAVING CLUB
Standard Operating Procedures
ŌREWA SURF LIFE SAVING CLUB - Standard Operating Procedures - Orewa Surf Lifesaving Club
ŌREWA STANDARD OPERATING PROCEDURES (CSOP) INDEX

                CSOP SECTION                                     CSOP SUBJECT
Section   1 – Patrol Operations                        Patrol Area
Section   1 – Patrol Operations                        Patrol Season
Section   2 – Health & Safety Management               Patrol Risk Register
Section   2 – Health & Safety Management               Refueling, transporting and storage of fuel
Section   3 – Powercraft Operations                    IRB Launch and Recovery
Section   3 – Powercraft Operations                    IRB Maintenance and Service
Section   3 – Powercraft Operations                    IRB Operations
Section   3 – Powercraft Operations                    IRB Set Up/Close Down
Section   3 – Powercraft Operations                    Refueling IRB Bladder
Section   4 – Vehicle Operations                       Access on/off Beach
Section   4 – Vehicle Operations                       Vehicle Maintenance and Service
Section   4 – Vehicle Operations                       Vehicle Operation
Section   5 – Information, Communication, Technology   Club Contact Information
Section   5 – Information, Communication, Technology   Club Emergency Contact Information
Section   5 – Information, Communication, Technology   Local Bylaws
Section   6 – Emergency Operations                     Fire Evacuation Plan
Section   6 – Emergency Operations                     Helicopter Safety and Landing Zone
Section   6 – Emergency Operations                     Interagency Response (CIMS)
Section   6 – Emergency Operations                     Tsunami Preparation and Response
Section   7 – First Aid Operations                     AED
Section   7 – First Aid Operations                     Minimum First Aid Pack
Section   7 – First Aid Operations                     Minimum First Aid Room
Section   7 – First Aid Operations                     Trauma/First Aid Pack contents & refill
Section   8 – Training & Assessment                    IRB Training
Section   8 – Training & Assessment                    Lifeguard Refresher
Section   8 – Training & Assessment                    Lifeguard Training
Section   8 – Training & Assessment                    Powercraft Refresher
Section   9 – ECOS (Search & Rescue) Operations        Accreditation
Section   9 – ECOS (Search & Rescue) Operations        ECOS Activation
Section   9 – ECOS (Search & Rescue) Operations        ECOS Training Log
Section   10 – Event Guarding Operations               Event Guarding
Section   11 – Gear and Equipment                      Minimum Patrol Equipment

                                                                   CSOP    COVER PAGE/INDEX
ŌREWA SURF LIFE SAVING CLUB - Standard Operating Procedures - Orewa Surf Lifesaving Club
Club Contact Information - CSOP
 Section Number: 1- Patrol Operations
 Version Number: 1.1
 Effective Date: 1 August 2020
 Review Date: 1 September Annually
 Document Owner: President

 1.0   PURPOSE

 This procedure outlines the Emergency contact details for relevant agencies
 and/or club members local to Ōrewa and the process to update and check these
 each season.

 2.0   SCOPE

 Lifeguards, Members, Club Management Officials

 3.0   REQUIREMENTS

       N/A

 4.0   PROCEDURES
       4.1    Clubs should review their emergency contact sheet (above) annually before each

              patrol season, no later than 1 October annually.

       4.2    Review Local Contact numbers to ensure that they are current

       4.3    SAR Squad Contact details need to be updated every 3 months for active Callout

              Squads.

       4.4    Details must be emailed to the Regional Lifesaving Manager.

       4.5    Once updated, print off the Emergency Contact Sheet and place near the Phone in the

              Patrol Tower before the start of the season.

                                                                 CSOP
                                                    1. CLUB CONTACT INFORMATION – ŌREWA
ŌREWA SURF LIFE SAVING CLUB - Standard Operating Procedures - Orewa Surf Lifesaving Club
5.0     EMERGENCY CONTACT INFORMATION
     When reporting an incident give: POSITION, PROBLEM, PEOPLE, PROGRESS, ASSISTANCE
      REQUIRED
                                                                               Rescue Network :Call
Who                    When to contact                     Phone Number
                                                                               Sign

                          Notify an incident
                          Request support: (Police,        0800 SAVE LIFE
                           Ambulance, Fire, Coastguard
                           etc.)
    SurfCom Operator                                                               “SURFCOM”
                          Callout Squad Activation
                          Notify of beach closures
                          Contact Council or Rangers       (0800 7283 5433)
                          Pollution Response
                          Peer Support requests

                                                            0800 SAVE LIFE
                          Major Incident Support
                          Insufficient Patrol Equipment
    Lead Duty Officer                                                               “ALPHA 1”
                          Insufficient Patrol Members
                          Miscellaneous Queries
                          Peer Support requests            (0800 7283 5433)

Club Lifesaving           Insufficient Patrol Equipment
Officer                   Club Issues

     6.0     CLUB EMERGENCY CALL OUT SQUAD CONTACT INFORMATION

     When reporting an incident give: POSITION, PROBLEM, PEOPLE, PROGRESS, ASSISTANCE
      REQUIRED

                                                                           Distance     Response in
                            Contact 1                                      in           minutes
    SAR Squad Members                             Contact 2 (local)
                            (emergency)                                    kilometers

    Tom Onley               022 369 2401
    Bryce Pearce            021 385 116
    Benny Larsen            021 722 542
    Chris McCathny          021 0273 3154
    Conan Willis            027 289 9576
    Daniel Cassidy          021 646 713
    Dawie Bester            021 964 147
    Faron Turner            021 620 578

                                                                       CSOP
                                                           1. CLUB CONTACT INFORMATION – ŌREWA
ŌREWA SURF LIFE SAVING CLUB - Standard Operating Procedures - Orewa Surf Lifesaving Club
Mark Fergus              021 190 7516
Mark McCarthny           021 295 0926
Eddie Marukore-Gapes
Sam Reinen               021 107 9431
Shane Burke              027 435 9430
Tom Burgess              021 082 81133
Trevor Keinzley          027 491 5743

 Club Contact Information - CSOP
 Section Number: 5
 Version Number: 1.1
 Effective Date: 1 August 2020
 Review Date: 1 September Annually
 Document Owner: President

 1.0     PURPOSE

 This procedure outlines the contact details for key club roles at Ōrewa and the
 process to update and check these each season.

 2.0     SCOPE

 Lifeguards, Members, Club Management Officials

 3.0     REQUIREMENTS

 N/A

 4.0     PROCEDURES
         4.1      At the conclusion of the Club’s Annual General Meeting, Club Roles including Contact

                  information (contact mobile and email addresses) need to be updated into the CRM

                  data base as soon as practicable and no later than 1 October annually, as delegated

                  by the Club Committee. See CRM user guide – Club Roles.
         4.2      Notify Regional SLSNZ Office of any changes to personal or contact information.

                                                                      CSOP
                                                        1. CLUB CONTACT INFORMATION – ŌREWA
ŌREWA SURF LIFE SAVING CLUB - Standard Operating Procedures - Orewa Surf Lifesaving Club
5.0    CLUB CONTACT INFORMATION

Club House Phone Number: 09 426 5058

Club Website Address: www.mhvls.com

Club Email: www.orewasurfclub.co.nz

Club Address (mailing): PO Box 109, Orewa

Club address (physical): 275 Hibiscus Coast Highway, Orewa

Club Position                   Name                  Phone              Email
President                      John Chapman          021 708 818       john@stratafunding.co.nz
Chairperson                    Faron Turner          021 620578        faron_turner@xtra.co.nz
Secretary                      Shane Burke           027 435 9430      tracyandshane29@gmail.com
Director of Finance             vacant
Chair of Life Saving           Tom Burgess           02108281133       tom_d_burgess@hotmail.com
Chair of Surf Sports           Stu Price             0275 903386       stuart.price@electrix.co.nz
Chair of Junior Surf           Renee Beckett         021 612025        Reneecbeckett@gmail.com
Chair of Building              Zane Taylor           027 5890210       zane_taylor@hotmail.com
Chair of Membership            Nicky Lafferty        021 2558662       nicklaff99@gmail.com
Fundraising/Sponsorship        Andrea May            021 1701838       andreamay47@yahoo.co.nz

Regional Staff
Chief Executive Officer            Matt Williams       021 507 141       Matt.williams@lifesaving.org.nz

Executive Assistant                Debra Kemp          021 507 853       Debra.Kemp@lifesaving.org.nz
                                   Jo Flagan –
Head of Corporate Services         Oslawskyj           021 630 034       Jo.Flagan-Oslawskyj@lifesaving.org.nz

Finance Manager                    Vorng Nhem          021 202 1121      Vorng.nhem@lifesaving.org.nz

Funding & Grants Manager           Barbara Leyland     021 507 140       Barbara.leyland@lifesaving.org.nz

Head of Member Services            Daniel Gerrard      021 507 101       Daniel.Gerrard@lifesaving.org.nz
Manager—Junior & Surf Sports
                                   Zac Franich         021 508 688       Zac.franich@lifesaving.org.nz
Development
Manager - People, Club & Culture   Tara Coe            021 507 967       Tara.coe@lifesaving.org.nz

Events Coordinator                 Donal Dray-Hogg     021 813 090       Donal.drayhogg@lifesaving.org.nz

Operations Manager                 Alan Gibson         021 507 144       Alan.gibson@lifesaving.org.nz

Lifesaving Manager                 Ari Peach           027 670 0383      Ari.peach@lifesaving.org.nz

Community Education Manager        Pia Harpour         021 507 510       Pia.harpour@lifesaving.org.nz

Search and Rescue Supervisor       John-Michael S      021 024 27845     John-
                                                                         Michael.Swannix@lifesaving.org.nz
Patrol Operations Supervisor       Lauren Williams       021 255 44 98   Lauren.Williams@lifesaving.org.nz

Paid Lifeguard Supervisor          Ollie Irwin         021 507 142       Ollie.irwin@lifesaving.org.nz

Training Supervisor                Joel Ibbs           021 022 14393     Joel.ibbs@lifesaving.org.nz

                                                                           CSOP
                                                          1. CLUB CONTACT INFORMATION – ŌREWA
ŌREWA SURF LIFE SAVING CLUB - Standard Operating Procedures - Orewa Surf Lifesaving Club
Club Patrol Area - CSOP
 Section Number: 1 – Patrol Operations
 Version Number: 1.1
 Effective Date: 1 August 2020
 Review Date: +1 years past “effective date”
 Document Owner: Club Captain

 1.0    PURPOSE

 This outlines the Patrol Area for Ōrewa.

 2.0    SCOPE

 Lifeguards, Members, Club Management Officials, Surf Lifesaving New Zealand, Surf Lifesaving

 Northern Region

 3.0    REQUIREMENTS

 N/A

 4.0    CLUB PATROL AREA
 4.1    PRIMARY PATROLLING AREA

From (landmark/street name):           Beach Road

To (landmark/street name):             Riverside Road

Club Patrol Season:

Commencement Date:                     Saturday 24th October 2020

Completion: Date                       Monday 5th April 2021

Area Minimum Patrol Season:

Commencement: Date                     Saturday 24th October 2020

Completion: Date                       Monday 5th April 2021

                                                                    CSOP
                                                         2 – CLUB PATROL AREA CSOP –ŌREWA
ŌREWA SURF LIFE SAVING CLUB - Standard Operating Procedures - Orewa Surf Lifesaving Club
4.2 SECONDARY PATROLLING AREA
  (if applicable)
Venue (beach name):                     Wenderholm
Patrol type (base, outpost,
                                        Satellite
satellite):
Frequency secondary area to be          Weekends – Saturday 12th December 2020 – Sunday
covered:                                17th January 2021

  4.3    MINIMUM PATROL TIMES
Area minimums (set by Orewa SLSC - Lifesaving Committees)

                             Located on Orewa SLSC Website – Click Here

Club extension to minimum patrol times: (Optional)
Option if a Club wants to set standard minimum patrol times in extension to the area minimum for the
shoulder and peak seasons.
(Example: 5pm minimum finish time for the whole season, or 10am minimum start time etc.)

                                                                    CSOP
                                                          2 – CLUB PATROL AREA CSOP –ŌREWA
ŌREWA SURF LIFE SAVING CLUB - Standard Operating Procedures - Orewa Surf Lifesaving Club
4.3   AREA MAP

                         CSOP
                 2 – CLUB PATROL AREA CSOP –ŌREWA
ŌREWA SURF LIFE SAVING CLUB - Standard Operating Procedures - Orewa Surf Lifesaving Club
4.4 SCHEMATIC PLAN OF BEACH
Ōrewa/Hatfield’s

                                      CSOP
                              2 – CLUB PATROL AREA CSOP –ŌREWA
Ōrewa – North End Only

Ōrewa – South End Only

                                 CSOP
                         2 – CLUB PATROL AREA CSOP –ŌREWA
Wenderholm Regional Park

                                   CSOP
                           2 – CLUB PATROL AREA CSOP –ŌREWA
Club Minimum Patrol Equipment - CSOP
 Section Number – 1 – Patrol Operations
 Version Number: 1.1
 Effective Date: 1 August 2020
 Review Date: By 1 October Annually
 Document Owner: Club Captain

 1.0   PURPOSE

 This outlines the minimum Patrol Equipment required for Ōrewa to operate at.

 2.0   SCOPE
 Lifeguards, Members, Club Management Officials, Surf Lifesaving New Zealand & Surf Life Saving
 Northern Region

 3.0   REQUIREMENTS

       N/A

 4.0   PROCEDURES
       4.1    Clubs need to have ready and available, minimum patrol equipment that

              meets the specifications of SLSNZ.

       4.2    Complete a stock take of the club patrol equipment annually and replace or

              purchase new equipment as and when required.

       4.3    Update the Club Minimum Patrol Equipment list to detail what equipment

              will be made available for patrol operations.

Minimum equipment: Patrol Base                                                    Check
SLSNZ documentation - forms & POM
3 Rescue tubes (SLSNZ approved)
1 pair of binoculars
3 pairs of swim fins
Stocked first aid kit
3 radios & aqua bags (water proof radio bag)
Portable oxygen kit
Patrol flags (Beach, Clubhouse & BP) (If running a Base or Outpost
Patrol)
Portable Stretcher
Patrol signage
Rescue board
Telephone

                                                                  CSOP
                                       3 – CLUB MINIMUM PATROL EQUIPMENT CSOP – ŌREWA
Recommended equipment:
 Automated External Defibrillator (AED)
 IRB (that meets SLSNZ regulations) (If running a Base or Outpost
 Patrol)
 3 lifejackets (PFD)
 2 Helmets (correct fitting sizes to fit the operator & crew)
 ATV (correct fitting helmets sizes to fit all travelling in the ATV)

*Please note: The 3-rescue tube minimum does not include those in IRBs or hung on flags.
Minimum contents of portable first aid kit and first aid room/treatment facility contents are in Appendix
2

                                                                       CSOP
                                          3 – CLUB MINIMUM PATROL EQUIPMENT CSOP – ŌREWA
Club Patrol Season - CSOP
 Section Number: 1- Patrol Operations
 Version Number: 1.1
 Effective Date: 1 August 2020
 Review Date: 1 September Annually
 Document Owner: Club Captain

 1.0    PURPOSE

 This outlines the Patrol Season for Ōrewa.

 2.0    SCOPE

 Lifeguards, Members, Club Management Officials, Surf Lifesaving New Zealand & Surf Life Saving

 Northern Region

 3.0    REQUIREMENTS

 N/A

 4.0    PROCEDURES

  Each season, clubs are required to set the patrol season for their club.

        4.1    Review previous seasons headcounts, calendar dates and community needs to

               ascertain what the appropriate season length is.

        4.2    Clubs are to work with other Club Officials, Local Lifesaving Committees and

               SLSNZ/SLSNR Staff to complete the required CSOPs – no later than 1st October.

 5.0    CLUB PATROL SEASON

        5.1    Ōrewa Minimum Patrol Times

         Month                                Start Time                 Finish Time

         24th October – 5th April    1200                         1700

                                                                  4 - CLUB PATROL SEASON – ŌREWA -
Local Bylaws - CSOP
 Section 5 – Information, Communication, Technology
 Version Number: 1.1
 Effective Date: 1 August 2020
 Review Date: 1 August 2021
 Document Owner: Club Captain/Lifesaving Director

 1.0    PURPOSE

 This outlines the local by laws in place at Ōrewa that Ōrewa Surf Life Saving
 Club and its members need to be aware of.

 2.0    SCOPE

 Lifeguards, Members, Club Management Officials, Surf Lifesaving New Zealand & Surf Life Saving
 Northern Region.

 3.0    REQUIREMENTS
        N/A

 4.0    PROCEDURES
 Check the local area and district council websites for bylaws relating to the beach.

 5.0    LOCAL BYLAWS
 The local bylaws for Ōrewa are

 Local Bylaw/Maritime Law    Impact on SLS       Monitoring/Enforcing Role of SLS Service
                             Service

 Powered craft exclusion     No impact           Club role is to monitor. If any breaches, club
 zone within 500m of                             patrol to contact SurfCom.
 beach
 Liquor ban                  No impact           The club role is to monitor. If there are any
                                                 breaches, the club patrol is to contact SurfCom
 Vehicles on beach           No impact           The club role is to monitor. If there are any
                                                 breaches, the club patrol is to contact SurfCom
 Animals on beach (dogs      No impact           The club role is to monitor. If there are any
 etc)                                            breaches, the club patrol is to contact SurfCom

                                                                     CSOP
                                                                5 – LOCAL BYLAW CSOP – ŌREWA
Club Hazard Register - CSOP
  Section 5 – Information, Communication, Technology
  Version Number: 1.1
  Effective Date: 1 August 2020
  Review Date: 1 August 2021
  Document Owner: Club Captain/Lifesaving Director

  1.0    PURPOSE

  This outlines the local hazards at Ōrewa that the members need to be aware of.

  2.0    SCOPE

  Lifeguards, Members, Club Management Officials, Surf Lifesaving New Zealand & Surf Life Saving
  Northern Region.

   3.0    REQUIREMENTS
          N/A

   4.0    PROCEDURES
   Clubs should review their club hazard register or more frequently if their Club H&S policy indicates
   this.

   5.0    SPECIFIC DANGERS & HAZARDS LOCAL KNOWLEDGE
In all of the below situations, the Patrol Captain on the day is responsible for allocating rescue
resources as they see fit. If you are not sure of what to do, particularly junior members, please consult
with the Patrol Captain, or other senior lifeguards.

                                                                       CSOP
                                              6 – CLUB LOCAL HAZARDS REGISTER CSOP – ŌREWA
Hazard Identification and Analysis                                                                  Action

Hazard/ Task   Location     Risk       Significant Controls Required (incl existing)          Risk    Person     Monitoring   Review &
                            Score.                                                            Score Responsibl   Required     Audit
                            with no    (Yes/ No) (Eliminate, Substitute, Isolate, Engineering after   e
                            controls             controls, Admin controls, PPE)               control            (Who &       (Who &
                                                                                              s                  When)        When)

                                                Orewa/Wenderholm
Orewa          1km South of 10.0       Yes        Signage erected prior to high tide and     3.0    PC and       Lifesaving Lifesaving
Estuary        Clubhouse                          preventative warnings issued for                  VPC          Committee committee
“Daily Rip                                        swimmers and families present (PA’s).                          - monthly and Orewa
Tide”          Grid A2 /                          Mobile patrol on ATV or IRB for                                           Board
Strong rips    B2                                 inspection on every outgoing tides and                                    Monthly –
on outgoing                                       close watch from Operations Room                                          H&S
tide, often                                       between 1/2 – 3 hours after high tides.
used by
members of
caravan park

Windsurfers Entire Beach 4.0           No         Place buoys around patrolled area to      1.0     PC and       Lifesaving Lifesaving
and Kite                                          200 metres from shore to denote safe              VPC          Committee committee
Surfers      Grid A2–4 /                          swimming areas.                                                - monthly and Orewa
a) swimmers B2-3                                  Constant IRB patrols of flagged area and                                  Board Mont
in patrolled                                      education of windsurfers who enter the                                    hly – H&S
area, and                                         area regarding navigation rules i.e. Must
                                                  slow down to 5 knots within 200m of
b) risk of                                        shore or 50 metres of any swimmers.
collisions                                        Instruct them not to enter the patrolled
between                                           area at all.
each

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CSOP
ARDS REGISTER CSOP – ŌREWA
other. Particu                                 Also indicate a safe area to
larly                                          launch. Depending on the wind direction
prevalent                                      they often launch in such a manner they
during strong                                  have to cross through the flagged area.
easterly                                       Encourage windsurfers to launch further
winds.                                         up the beach to avoid this area or turn
                                               early.
c) Self with                                   Remember, we have no legal authority
off shore                                      to enforce the navigation rules. If
winds and                                      windsurfers are continually endangering
equipment                                      swimmers contact Harbour Master or
failure                                        Orewa Police for assistance
                                               (via Surfcom)

Boats and        Entire Beach   8.0   No       As for windsurfers above.               4.0   PC and   Lifesaving Lifesaving
Personal                                       Educate regarding navigation rules.           VPC      Committee committee
Watercraft       Grid A2–5 /                   Advise riders to launch at Acess/ski                   - monthly and Orewa
a) hazard to     B2-5                          lane, to north of clubhouse, and remain                           Board Mont
swimmers,                                      200 metres from shore.                                            hly – H&S
particularly
patrolled
area.
b) Self with
off shore
winds and
equipment
failure

Off Shore    Entire Beach 12.0        Yes      Signage erected with warnings and     6.0     PC and   Lifesaving Lifesaving
Winds        Orewa, Hatfeil                    preventative warnings issued for              VPC      Committee committee
Hazard to sw ds and Wende                      swimmers and families present (PA’s).                  - monthly and Orewa
immers,      rholm                             Rescue response with Board or an IRB,
floatation

                                        6 – CLUB LOCAL HAZARDS REGISTER CSOP – ŌREWA
                                                                                                        CSOP
users and         Grid A2–5 /                    dependent on object, speed and                                       Board Mont
beach goers       B2-5                           distance blown offshore.                                             hly – H&S
(Boats,           Grid A8 and
Kayaks,           B7
balls… etc)

Roads /           Orewa         9.0     Yes      If injuries are reported, notify           6.0    PC and   Lifesaving Lifesaving
Carparks          Reserve                        ambulance control immediately (111). If           VPC      Committee committee
In the event      parking area,                  there are fuel leaks or fire hazards, Fire                 - monthly and Orewa
of injury car     main road.                     control (111) to be alerted. Police are to                            Board Mont
accidents,        Grid A2–4                      be notified to attend the accident scene.                             hly – H&S
the Surf Club                                    Treat injuries as per normal first aid
is likely to be                                  practices. Cordon off area with spare
called for                                       guards to keep onlookers at a safe
assistance.                                      distance, and provide ready access for
                                                 emergency vehicles.

Wenderholm        Mouth of       10.0   Yes      On rostered summer days (as per             3.0   PC and   Lifesaving Lifesaving
Regional Park     Puhoi River.                   Lifesaving Service Agreements), or as             VPC      Committee committee
and               “Daily Rip                     requested by Regional Park rangers, a                      - monthly and Orewa
Puhoi River       Tide”                          minimum of two patrol members are to                                  Board Mont
                                                 be sent to patrol Wenderholm Beach. A                                 hly – H&S
Strong rip                                       mobile tower is present at the beach,
hazard on                                        and rangers will move it into position
outgoing                                         upon request.
tide. This                                       Take an IRB around to the beach, if
area is often                                    required either by sea, or on days of
frequented                                       inclement weather, IRB to be taken on
by bus loads                                     trailer by road, as there is a serious risk
of migrants,                                     of capsize while travelling
who are                                          to Wenderholm by sea in rough
                                                 weather.

                                          6 – CLUB LOCAL HAZARDS REGISTER CSOP – ŌREWA
                                                                                                              CSOP
often poor                              If travelling by sea, be aware of reefs
swimmers.                               extending from Hatfield’s Beach
                                        and Waiwera Island, which are covered
                                        at low tide, but shallow enough to be a
                                        hazard. Give both areas a wide berth
                                        when travelling.
                                        Patrol members to take radios, first aid
                                        kit, rescue tubes and fins, plus sun
                                        protection to Wenderholm. Patrol
                                        captain to rotate staff regularly, by car.
                                        Training to be continued this year for
                                        park staff, to perform rescue work in
                                        emergencies.

Large groups Entire beach. 12.0   Yes   Both mobile towers to be utilized at         6.0   PC and   Lifesaving Lifesaving
of swimmers                             secondary flagged areas as listed in               VPC      Committee committee
              Grid A2–5 /               2.2a above.                                                 - monthly and Orewa
On warm       B2-5                      One tower and flags to “Arundel                                        Board Mont
sunny days                              Reserve” if required, and the other to                                 hly – H&S
thousands of                            “Marine View”. This allows three
swimmers                                patrolled areas, including our primary
descend on                              location directly in front of club. Two
Orewa                                   guards to patrol in each tower, with
Beach.                                  radio comms, first aid and rescue
Special care                            boards at all times.
is needed to                            Regular patrols on ATV or IRB to
patrol such                             determine if tower placement needs to
large                                   be changed.
numbers.
Special
events also
attract large
numbers.

                                                                                                                            6–
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ARDS REGISTER CSOP – ŌREWA
Junior Surf          Club House,     6.0   Yes      Patrol Captain to liaise early with Junior          5.0   Junior Surf    Junior Surf Junior Surf
Trainings            Sundays 1030am                 Coordinator. When Juniors are in the water as             Coordinator,   Committee   Committee,
                     to 1200pm.                     many patrolling members as possible to be                 Junior Surf    and         Lifesaving
Junior days,         Grid A2–3 / B2-                at waters edge with rescue tubes and fins                 Chairperson,   Lifesaving  committee
each Sunday          3                              (including patrol 9 – refreshed parent lifeguards).       PC and VPC     Committee - and Orewa
attracts over                                       All members to be briefed to watch for signs of                          monthly     Board Monthly
300 Juniors of                                      children in danger.                                                                   – H&S
various                                             Junior Coordinator will ensure capable parents in
swimming skills,                                    water with children and that a safe ratio of
aged 3 yrs to 14                                    parents to children is maintained dependent on
years utilising cr                                  state of surf.
aft and                                             An IRB will be in water and patrolling at all times
swimming.                                           with competent crew. No Juniors in boat, while
                                                    others groups are still in the water. Ultimately
This presents                                       the Patrol Captain has responsibility for the
special problems                                    safety of the children. If he/she has any concerns
each weekend.                                       regarding unsafe practices, they are to be
                                                    addressed.

Bio-hazards          During first 9.0      Yes      Gloves are to be worn during all first aid 6.0            Junior         Junior Surf   Junior Surf
(Body fluids         aid, CPR                       proceedings. Masks and resuscitation                      Surf           Committee     Committee,
and Polluted         procedures                     bags to be available and used at CPR                      Coordinat      , Senior      Sports
water)               and swimming                   procedures. Guards to be educated by                      or, Junior     Sports        Committee,
Lifeguards           in the Ocean                   Patrol Captains as to use of these items                  Surf           Committee     Lifesaving
are at risk                                         and kept up to date.                                      Chairpers      and           committee
from                                                Rescue tubes to contain personal                          on,            Lifesaving    and Orewa
diseases                                            protection kits in yellow bag at end of                   Coaches,       Committee     Board Mont
transmitted                                         tube. Blood spills are to be dealt with                   Senior         - monthly     hly – H&S
through                                             immediately and disinfected.                              Sports, PC
contacts with                                       Adhere to “Safeswim” guidelines as                        and VPC
body fluids                                         communicated by SLSNR and ARC
and polluted
ocean water.

                                             6 – CLUB LOCAL HAZARDS REGISTER CSOP – ŌREWA
                                                                                                                                CSOP
ATV Rescue      Patrol Hours   9.0   Yes      Only to be used with permission of       5.0   PC and   Lifesaving Lifesaving
vehicle                                       patrol captain, by those who have a            VPC      Committee committee
                Grid A2–4                     current restricted or full motor vehicle                - monthly and Orewa
The ATV                                       license.                                                           Board Mont
Rescue                                        ATV to be driven at all times in a safe                            hly – H&S
vehicle has                                   and responsible manner with all
the potential                                 passengers in seatbelts and in
to be a                                       accordance with
serious                                       the manufactures guidelines (including
hazard when                                   helmets). Speeding is not justified
driven, both                                  unless in an emergency. ATV is to be
to the driver                                 driven in such a way as to leave a wide
and to the                                    gap between persons using the beach
public                                        and the ATV.
                                              The ATV is not to be parked, or left
                                              unattended, on a sloping surface as this
                                              may result in a rollover or vehicle
                                              runaway.

                                       6 – CLUB LOCAL HAZARDS REGISTER CSOP – ŌREWA
                                                                                                        CSOP
6–
CLU
B
LOC
AL
HAZ
ARD
S
REG
IST
ER
CSO
P–
ŌRE
WA
CSOP
Season 2020-21
                                                                                          Section B

                                                                                 Orewa SLSC

Surf Life Saving New Zealand Pelorus Trust Sports House, 93 Hutt Park Road, Seaview, Lower Hutt, Wellington 5010
PO Box 39129, Wellington Mail Centre, Lower Hutt 5045. www.surflifesaving.org.nz
8.0    SLSNZ SEARCH AND RESCUE OPERATIONS OVERVIEW

As well as patrolling New Zealand beaches, clubs and callout squads support the emergency
services in various other ways.
It is important that club members and external agencies understand how, where and when SLSNZ
can assist them. For incidents that occur during patrolling hours, surf lifeguards are still responsible
for the flagged area.

SLSNZ operates in the inshore coastal environment and other inland waterways (e.g. Lakes, rivers,
harbours). Offshore and night operations have an increased risk, and therefore require added safety
measures to be taken. Surf lifeguards also work in remote locations, on-land, and at special events
and incidents in either an emergency-response, standby, community education or public relations
capacity.

Responding to incidents after-hours or out-of-season is additional to SLSNZs lifeguard services,
and is only provided on an “as available” basis.

CLUB AND CENTRALISED CALLOUT SQUADS
Accreditation is required annually and achieved by submitting a POM-B. The POM-B must list the
names, contact numbers, qualifications, availability of callout squad members and detail any
location-specific standard operating procedures (SOPs). Patrol support members who can help with
call-out should be listed, but clearly identified as support personnel only.

The minimum age for surf lifeguards attached to callout squads is 18 years. Callout Squads must
ensure a senior lifeguard aged 18 or over is present (or available by cell phone/radio) to give advice
and operational support during an incident.

RIGHT TO REFUSE TASKING
Surf lifeguards have the right to refuse tasking if they are concerned about safety, they do not have
the capacity to respond, or if they are in any doubt about their ability to carry out the task.
8.1    CALLOUT SQUAD ACTIVATION

Orewa SLSC ECOS is activated by ‘RESCUE RESCUE RESCUE’ call made over the radio network
and/or SMS message and/or phone call from SurfCom.

8.2    CALLOUT SQUAD KEY CONTACTS

 Club Position                     Name                     Cell Phone       Alternative Ph.
                                                                             tomo@northernaren
 Callout Squad Coordinator         Tom Onley                0223692401
                                                                             a.co.nz
                                                                             markjohn@ihug.co.
 Callout Squad Equipment Officer   Mark Johnson             027 482 9572
                                                                             nz
                                                                             lifesaving@orewasu
 Club Captain                      Tom Burgess              021 08281133
                                                                             rfclub.co.nz
 SurfCom                           On Call 24/7             0800 SAVE LIFE   0800 SAVE LIFE
 Regional SLS Duty Officer         Alpha 1                  0800 SAVE LIFE   0800 SAVE LIFE
 Local Police SAR Coordinator      Via SurfCom              0800 SAVE LIFE   0800 SAVE LIFE
                                                            0800 SAVE LIFE   0800 SAVE LIFE
                                   Delta 1/Peer Supporter

 CRITICAL INCIDENT STRESS
                                   EAP Services
 DEBRIEFING (CISD)                                          0800 EAP NOW     0800 EAP NOW

                                   Allan Mundy
                                                            027 245 2660     027 245 2660
9.1   CALLOUT RESPONSE AREA MAP
9.2   ESTIMATED RESPONSE TIMES

                                 Estimated Response
                    Grid                                 Estimated Response
 Location                        Time
                    Reference                            Time (After-hours)
                                 (During Patrol Hours)
 Red Beach          A3           5 Mins (IRB)
 Army Bay           F3           25 Mins (IRB)
 Stanmore Bay       C1/D1        10 Mins (IRB)
 Fishermans Cove    E3           20 Mins (IRB)
 Manly Beach        D2           15 Mins (IRB)             N/A – dependant on
 Wenderholm         B7           15 Mins (IRB)             resources on scene.
 Hatfields Beach    A5           8 Mins (IRB)
 Waiwera Beach      B6           12 Mins (IRB)
 Saddle Island      C8           25 Mins (IRB)
 Sullivan’s Bay     B8           25 Mins (IRB)
10.0   SLSNZ SAR RISK MANAGEMENT PROCEDURES

10.1 SLSNZ SAR RISK MANAGEMENT MATRIX TOOL
(Example only DO NOT USE) Use the ones in your club SAR folder
    Name of Marine SAR Coordinator/Duty Officer
    Name of IRB Driver
    Name and # of Incident
    Date
    Time
    Hours

Hazard                Low Risk          Pts   Moderate Risk      PTS   High Risk          Pts   Total
People (Suggested Values)
Skipper / Crew                                Mostly                   Mostly
                      Mostly
Experience /                            0     Op crew > 50       10    Op crew > 10       20
                      Senior Op crew
Training                                      hrs                      hrs
Skipper / Crew
                      Most Crew in            Most Crew in             Most Crew in
Currency (Drills                        0                        15                       25
                      last month              last 6 months            last 12 months
completed)
Skipper / Crew        Most Good               Most Fair Health         Most Poor
Health / Rest         Health and        0     and/or some        15    Health and / or    50
Fatigue               proper rest             signs of fatigue         serious Fatigue
                                              Crew will be
Personal              Crew is well            stretched in             Conditions         No
Protection            kitted out for    0     these conditions   20    exceed the kit     Go
equipment (kit)       the conditions          with their               the crew have      100
                                              current kit
Vessel (Suggested Values)
                                              The conditions           The conditions
                      Within Vessel                                                       No
                                              stretch the              exceed the
Vessel Capability     and crew          0                        20                       Go
                                              Vessels and              Vessel or crew
                      capability                                                          100
                                              crews capability         capability
                   Good in all                Some Blind
Communications                          0                        15    Poor Comms         25
                   areas                      Spots expected
Task (Suggested Values)
                                              Moderate Gain
                      High Gain from                                   Low Gain from
Gain                                          from
                      responding to     0                        10    responding to      20
                                              responding to
                      the incident                                     the incident
                                              the incident
                                              Incident
                                              occurred under           Incident
                      Incident                1 hr but less            occurred over 5
Whole of Mission
                      occurred under    0     than 5 hrs         10    hrs (recovery      25
(Survivability)
                      1 hr                    (recovery                rather than
                                              rather than              rescue)
                                              rescue)
                  Simple tasks                Complex Tasks
Search            using current               using current            Complex Tasks
                                        0                        10                       20
Complexity        known                       known                    new technology
                  technology                  technology
Environment (Suggested Values)
Weather over                                  Adverse                  Current very
                  Good, Calm
Operational                             0     Weather and        15    bad Weather        50
                  weather
Period                                        changeable               and forecast
Areas for refuge if
weather or other
                      Good              0     Some               15    None               30
conditions turns
bad
                                              Crew Partially           Crew Not
                      Crew trained in
Night Operations                        0     trained in Night   15    trained in night   25
                      Night Ops
                                              Ops                      Ops
Fair using             Bad even using
Visibility Night or
                      Good            0     equipment on-    15    equipment on      50
Day
                                            board                  Board

Objective Hazards     No Hazards in         Some Hazards           Many Hazards
                                      0                      15                      25
(Reefs, rocks etc.)   the area              in the area            in the area

                                            Some Crew              Crew Not
                      Crew Familiar
Area Familiarity                      0     Familiar with    15    Familiar with     25
                      with the Area
                                            the Area               area
                                                                   Concerns
Tide Affect           No Issue’s      0     Some Concerns    15                      50
                                                                   Operationally
Bar Crossing        Very                Some
                                   0                         15    No experience     50
experience          Experienced         Experience
Bar Crossing
                    Safe           0    Difficult            20    Unsafe to Cross   50
State
Additional Circumstances (Suggested Values)

                                                            Score
Total Calculated Risk Assessment
                                                            =
Overall Risk Assessment                                     Name / Signature         Date / Time

Low Risk = 0 - 75

Moderate Risk = 76 – 265

High Risk = Greater than 265 - 540

Extreme Caution = Greater than 540 consideration to
NOT GO
Unacceptable Caution = any NO GO selections DO
NOT GO

 Final Decision (how are you going to manage the risk)

Use of the Risk Management Matrix Tool
This tool will help you understand and manage risk before deployment, and can be used
during an operation if circumstances change. SLSCs often works in conditions that are
adverse and involve varying degrees of risk. It is the IRB Driver’s responsibility working with
his crew to identify this risk, quantify the level of risk and then manage it before launching
and during an operation.

The following areas need to be addressed when considering risk management and then
reassessed as and when the situation changes.
   The   task
      The   vessels capability
      The   crew capability and training
      The   environment and conditions

All SAR operations involve several team members, with varying level of confidence and
experience. By applying the risk management tool to any incident, you can eliminate
excessive risk, protect your team members and ensure they are comfortable with the task
before deployment.

People
Is your team capable of completing the task? Factors to consider include experience, fatigue,
training and PPE worn.

Vessel
Are the vessel and crew capable of completing the task? Factors to consider include: swell,
wind and tide during the incident, and critically what conditions are forecast. The vessels
capabilities in the conditions should also be considered.

Task
Risk vs Benefit. Is the operation time-critical or not: ‘Swimmer caught in rip current, poor
swimmer’ vs ‘Person likely deceased’. Some information may not be known until you are on
scene. However, a risk assessment allows you to calculate the risk involved in the task.

Environment
Consider the environment you will be working in. This includes the weather, wind, swell, tide
and bar conditions. It also takes into consideration many other factors like the visibility,
sunset (and potentially night ops), area familiarity and places of refuge if required.

Additional Circumstances
Are any other factors you may not have considered? These need to be listed and scored.

Managing the Risk

      For each section i.e. people, vessel, task and environment put a total score in the
       total column for each line.
      Use the ‘Totaled Calculated Risk Assessment’. Add all scores and fill your score in the
       green/amber/red box.
      Final decision:
   -   Looking at your final score is it safe for the crew to go?
   -   If its amber or red is there anything you can do to reduce the risk? (Apart from
       changing the scores!)
   -   Even on a green score is there anything that you should do to reduce risk to the
       crew?

NO GO means ‘NO GO!’
If any of the lines in the risk assessment have a ‘NO GO’ then unless you can make a change
to the circumstances that led you to pick this option, it stays NO GO. If you cannot change
the circumstances you must advise the tasking agency or the DPA or other Coastguard
personnel that you are unable to undertake this operation due to its unacceptable level of
risk.
10.2    SPECIFIC HAZARDS RELATING TO CALL-OUT

Responding to incidents after-hours can present additional hazards to Surf Lifeguards. Identified hazards and management strategies specific to
the Callout Squad’s location should be listed below:
Hazard Identification and Analysis                                                                                    Action

Hazard/ Task     Location            Risk Score. Significant   Controls Required (include existing)           Risk     Person      Monitoring   Review &
                                     with no                                                                  Score    Responsible Required     Audit
                                     controls    (Yes/ No)     (Eliminate, Substitute, Isolate, Engineering   after
                                                               controls, Admin controls, PPE)                 controls             (Who &       (Who & When)
                                                                                                                                   When)

Orewa Estuary 1km South of           10.0        Yes           Signage erected prior to high tide and         3.0     PC and       Lifesaving Lifesaving
              Clubhouse                                        preventative warnings issued for swimmers              VPC          Committee - committee
“Daily Rip                                                     and families present (PA’s).                                        monthly     and Orewa
Tide”         Grid A2 / B2                                     Mobile patrol on ATV or IRB for inspection                                      Board
                                                               on every outgoing tides and close watch                                         Monthly –
                                                               from Operations Room between 1/2 – 3                                            H&S
                                                               hours after high tides.

Windsurfers      Entire Beach        4.0         No            Place buoys around patrolled area to         1.0       PC and       Lifesaving Lifesaving
and Kite                                                       200 metres from shore to denote safe                   VPC          Committee - committee
Surfers          Grid A2–4 /                                   swimming areas.                                                     monthly     and Orewa
                 B2-3                                          Constant IRB patrols of flagged area and                                        Board
                                                               education of windsurfers who enter the area                                     Monthly –
                                                               regarding navigation rules i.e. Must slow                                       H&S
                                                               down to 5 knots within 200m of shore or
                                                               50 metres of any swimmers. Instruct them
                                                               not to enter the patrolled area at all.
                                                               Also indicate a safe area to launch.
                                                               Depending on the wind direction they often
                                                               launch in such a manner they have to cross
                                                               through the flagged area. Encourage
                                                               windsurfers to launch further up the beach
                                                               to avoid this area or turn early.
                                                               Remember, we have no legal authority to
                                                               enforce the navigation rules. If windsurfers
are continually endangering swimmers
                                           contact Harbour Master or Orewa Police for
                                           assistance (via Surfcom)

Boats and     Entire Beach   8.0     No    As for windsurfers above.                     4.0     PC and   Lifesaving Lifesaving
Personal                                   Educate regarding navigation rules.                   VPC      Committee - committee
Watercraft    Grid A2–5 /                  Advise riders to launch at Acess/ski lane, to                  monthly     and Orewa
              B2-5                         north of clubhouse, and remain                                             Board
                                           200 metres from shore.                                                     Monthly –
                                                                                                                      H&S

Off Shore     Entire Beach    12.0   Yes   Signage erected with warnings and         6.0         PC and   Lifesaving Lifesaving
Winds         Orewa, Hatfeild              preventative warnings issued for swimmers             VPC      Committee - committee
              s and Wenderh                and families present (PA’s). Rescue                            monthly     and Orewa
              olm                          response with Board or an IRB, dependent                                   Board
              Grid A2–5 /                  on object, speed and distance blown                                        Monthly –
              B2-5                         offshore.                                                                  H&S
              Grid A8 and
              B7

Roads /       Orewa Reserve 9.0      Yes   If injuries are reported, notify ambulance      6.0   PC and   Lifesaving Lifesaving
Carparks      parking area,                control immediately (111). If there are fuel          VPC      Committee - committee
              main road.                   leaks or fire hazards, Fire control (111) to                   monthly     and Orewa
                                           be alerted. Police are to be notified to attend                            Board
              Grid A2–4                    the accident scene. Treat injuries as per                                  Monthly –
                                           normal first aid practices. Cordon off area                                H&S
                                           with spare guards to keep onlookers at a
                                           safe distance, and provide ready access for
                                           emergency vehicles.

Wenderholm R Mouth           10.0    Yes   On rostered summer days (as per Lifesaving 3.0        PC and   Lifesaving Lifesaving
egional      of Puhoi River.               Service Agreements), or as requested by               VPC      Committee - committee
Park and     “Daily Rip                    Regional Park rangers, a minimum of two                        monthly     and Orewa
Puhoi River  Tide”                         patrol members are to be sent to                                           Board
                                           patrol Wenderholm Beach. A mobile tower is
present at the beach, and rangers will move                                    Monthly –
                                            it into position upon request.                                                 H&S
                                            Take an IRB around to the beach, if required
                                            either by sea, or on days of inclement
                                            weather, IRB to be taken on trailer by road,
                                            as there is a serious risk of capsize while
                                            travelling to Wenderholm by sea in rough
                                            weather.
                                            If travelling by sea, be aware of reefs
                                            extending from Hatfields Beach
                                            and Waiwera Island, which are covered at
                                            low tide, but shallow enough to be a hazard.
                                            Give both areas a wide berth when
                                            travelling.
                                            Patrol members to take radios, first aid kit,
                                            rescue tubes and fins, plus sun protection
                                            to Wenderholm. Patrol captain to rotate staff
                                            regularly, by car.
                                            Training to be continued this year for park
                                            staff, to perform rescue work in
                                            emergencies.

Large groups   Entire beach.   12.0   Yes   Both mobile towers to be utilized at           6.0   PC and      Lifesaving Lifesaving
of swimmers                                 secondary flagged areas as listed in 2.2a            VPC         Committee - committee
               Grid A2–5 /                  above.                                                           monthly     and Orewa
               B2-5                         One tower and flags to “Arundel                                              Board
                                            Reserve” if required, and the other to                                       Monthly –
                                            “Marine View”. This allows three patrolled                                   H&S
                                            areas, including our primary location directly
                                            in front of club. Two guards to patrol in each
                                            tower, with radio comms, first aid and
                                            rescue boards at all times.
                                            Regular patrols on ATV or IRB to determine
                                            if tower placement needs to be changed.

Junior Surf    Club House,     6.0    Yes   Patrol Captain to liaise early with Junior 5.0       Junior Surf Junior Surf   Junior Surf
Trainings                                   Coordinator. When Juniors are in the water           Coordinator, Committee    Committee,
Sundays                    as many patrolling members as possible to         Junior Surf and         Lifesaving
             1030am to                  be at waters edge with rescue tubes and           Chairperson, Lifesaving committee
             1200pm.                    fins. All members to be briefed to watch for      PC and VPC Committee - and Orewa
                                                                                                       monthly    Board Monthly
                                        signs of children in danger.
                                                                                                                  – H&S
             Grid A2–3 /                Junior Coordinator will ensure capable
             B2-3                       parents in water with children and that a
                                        safe ratio of parents to children is
                                        maintained dependent on state of surf. An
                                        IRB will be in water and patrolling at all
                                        times with competent crew. No Juniors in
                                        boat, while others groups are still in the
                                        water. Ultimately the Patrol Captain has
                                        responsibility for the safety of the children.
                                        If he/she has any concerns regarding unsafe
                                        practices, they are to be addressed
                                        immediately.

ATV Rescue   Patrol Hours   9.0   Yes   Only to be used with permission of patrol   6.0   Junior Surf   Junior Surf Junior Surf
vehicle                                 captain, by those who have a                      Coordinato    Committee, Committee,
             Grid A2–4                  current restricted or full motor vehicle          r, Junior     Senior      Sports
                                        license.                                          Surf          Sports      Committee,
                                        ATV to be driven at all times in a safe and       Chairperso    Committee Lifesaving
                                        responsible manner with all passengers in         n,            and         committee
                                        seatbelts and in accordance with the              Coaches,      Lifesaving and Orewa
                                        manufactures guidelines. Speeding is not          Senior        Committee - Board
                                        justified unless in an emergency. ATV is to       Sports, PC    monthly     Monthly –
                                        be driven in such a way as to leave a wide        and VPC                   H&S
                                        gap between persons using the beach and
                                        the ATV.
                                        The ATV is not to be parked, or left
                                        unattended, on a sloping surface as this
                                        may result in a rollover or vehicle
                                        runaway.
10.3        SLSNZ INCIDENT AND INJURY NOTIFICATION FLOW CHART

                                                  Incident Occurs

          After First Aid -
              Complete                                                                                  Near Miss?
          SLSNZ Incident Form               YES            INJURY             NO In slightly different circumstances, could serious
                                                                                                    Notifiable Event?
          SLSNZ Patient Form                                                                harm or death have resulted?
    (for
     Did‘*serious’ first aids
          the patient/s       only)
                         receive
         follow up medical                  NO
       treatment by a doctor,
      ambulance or hospital?                                                              NO               YES

                                                           No further action
                                                               required                    Complete a SLSNZ Incident Form
               YES                                                                         Record the incident in the Club H&S
                                                                                           register
                                       NO
                                                                                           Report the incident to the Club H&S
                                            NO                                             Officer or Chairperson
                                                                                           Report the incident to the SLSNZ’s
       Was the patient/s                                    YES                            Regional Manager & Health, Safety,
     admitted to hospital?                                                                 Wellbeing and Risk Manager.
                                                                                      NB. If you are unsure whether an incident is
                                      Were the patient’s                              notifiable or not, for advise contact
                                      injuries caused by                              ross.merrett@surflifesaving.com 021475137
               YES                    surf lifesaving

                                                                                     1.   Notify WorkSafe or Maritime NZ (MZN -
       Is the patient/s a             NO                                                  if the event included a *craft while
       SLSNZ member                                                                       operating on water)
            or staff?                                Add their mobile phone          2.   Investigate the incident
                                      YES             # to the Incident &            3.   Report findings, recommendations and
                                                         Patient Forms                    lessons to club, SLSNZ and either
                                                                                          WorkSafe or Maritime NZ as applicable.

Notifiable Events includes:
      Notifiable Death – when a person has been killed as a result of work.

      Notifiable Incident – when a person’s health and safety is seriously threatened or
       endangered as a result of a work situation, i.e. if someone has been exposed to a
       serious or immediate risk to their health and safety because of an unplanned or
       uncontrolled work incident.
Notifiable Injury - an injury that requires (or would usually require) the person to be
       admitted to hospital for immediate treatment. ‘Admitted to a hospital’ means being
       admitted to hospital as an inpatient for any length of time – it does not include just
       being taken to the hospital for out-patient treatment by a hospital’s A&E department.
*Serious First Aid - Any incident where a victim requires medical treatment beyond club
administered first aid, or is handed to another agency e.g. doctor, ambulance, hospital.
*Craft – Includes Boards, Skis, Canoe, Surf Boat, IRB and RWC.
11.0   EQUIPMENT

11.1   MINIMUM EQUIPMENT FOR CALL-OUT

All clubs must ensure the following minimum equipment is readily available for use by Callout
Squads both during and outside of the patrolling season:

      SLSNZ documentation - forms & POM
      3 Rescue tubes (SLSNZ approved)
      1 pair of binoculars
      3 pairs of swim fins
      Stocked first aid kit
      3 radios + aqua bags (water proof radio bag)
      Portable oxygen kit
      Portable Stretcher
      Rescue board
      Telephone
      Inflatable Rescue Boat/20L fuel
      3 life jackets (PFD)
      2 Helmets (Compulsory correct fitting sizes to fit the operator & crew)
      GPS enabled personal locator beacon
      Night Rescue Kit
      Helicopter landing kit
      Automated External Defibrillator

Callout equipment must be checked monthly.

Other Recommended Equipment

      Rescue vehicle and spare fuel
      Backup IRB
      Life jackets (PFD) for each backup IRB
      2 Helmets for each additional backup IRB (Compulsory correct fitting sizes to fit the
       operator & crew)
      Spare oxygen cylinder
      Spare radios on charge

11.2   OFFSHORE INCIDENTS - MINIMUM EQUIPMENT

Offshore can refer to any one or combination of the following: More than 3km from shore, out-
of-sight of land, alongshore (significant distance from base), or outside the patrols normal area
of operation. Classification of the incident as offshore will be at the discretion of the Patrol
Captain or senior lifeguard on-scene.

Any IRB or RWC responding to an offshore incident is required to carry the following equipment:
    1 VHF radio
    1 flare pack, containing red parachute, red pinpoint and orange smoke in a waterproof
      container
    2 Life jackets (PFD)
    2 Helmets (Compulsory correct fitting sizes to fit the operator & crew)
    GPS enabled personal locator beacon
11.3   NIGHT OPERATIONS - MINIMUM EQUIPMENT

Night Operations are any search and rescue activity where Surf Lifeguards may be required to
enter the water, or are already in the water 30 minutes before sunset until sunrise. Every IRB or
RWC responding at night shall display navigation lights (either single white masthead or
port/starboard/stern) and carry:

      1 VHF radio
      1 flare pack, containing red parachute, red pinpoint and orange smoke in a waterproof
       container
      2 Life jackets (PFD)
      Maritime Navigation Lights
      GPS enabled personal locator beacon
      2 Helmets (Compulsory correct fitting sizes to fit the operator & crew)

Recommended: radar reflector and white parachute illuminating flare.

11.4   PERSONAL PROTECTIVE EQUIPMENT

The following items are recommended for all lifeguards involved in marine SAR operations:

      Full wetsuit
      Dive gloves or wet boots
      Fin belt and fins
      Surf helmet (with reflectors on all sides/top)
      Day/night combination or mini-projectile flare pack
      Personal strobe light and torch
      Dive knife and whistle
      Windproof jacket/protective eyewear
      Waterproof CPR face shield/glove pack
      Energy bars/drink bottle
      Rescue tube (individual issue)

Note: For night marine SAR operations, every lifeguard is required to wear a full wetsuit,
reflectorised PFD, and personal strobe light. Where Surf Lifeguards are deployed in the IRB
and/or in and around rocks they are also required to wear a Surf Helmet (with reflectors on all
sides/top)

Clubs and Callout Squads may specify specific personal protective equipment (PPE) for certain
types of incidents:

Incident Type                      Personal Protective and Safety Equipment Required
Offshore Operations                   Full wetsuit, PFD and Helmet
                                      Full wetsuit, personal strobe light, reflectorised PFD and
Night Operations
                                       surf Helmet with reflectors on all sides/top
In-water Missing Swimmer              Full wetsuit, fins and googles or mask and snorkel
On-land Missing Person                Day Pack (food/water/medical), Shoes and cellphone
12.0   GENERAL OPERATING PROCEDURES FOR CALLOUT & SEARCH AND RESCUE

This procedure is designed to:

      Provide general guidance for initiating an after-hours rescue or search as a result of a
       member of the public or emergency service contacting a club directly.
      Provide reference to the minimum equipment required for various situations such as
       after-hours rescue, searches, inshore and off shore operations, low-light operations and
       land-based SAR.
      Provide minimum requirements to maintain call-out and SAR capability.

                                            Notification received of a SAR incident
                                            from the public or emergency services

                                                          STOP!

                                                            THINK

                                                                                           Ensure the emergency services have
                                                                                            been called (if not already done so)
               SEND for help.
                                                 Can we respond safely and            NO   Explain to the emergency services the
       Signal, Execute, Notify, Deploy           maintain a patrolled area?                 reason(s) why lifeguards unable to
                                                                                             respond eg. Low-light, dangerous
                                                                                                        conditions etc.

         Signal – “Rescue, Rescue,
         Rescue” or Dial 111, then
                                                                                             Inform bystanders, family etc. of
         People, Position, Problem
                                                                                             what is being done to resolve the
                                                                                              situation eg. Rescue helicopter
       Execute – Reflex tasking if safe
                                                                                                         responding
             and able to safely
                                                                                            Provide support and information to
       Notify – Update the emergency
                                                                                                    family, friends etc.
       services on the situation, need
       for addition resources or ability
                                                                                             Complete SLSNZ documentation
            to assist them further

       Deploy – Ensure all personnel
       are satisfied with the risk of the
        operation. Deploy resources
           using appropriate SOP

                                                       ACTIVATED
12.1   SLSNZ EMERGENCY SQUAD ACTIVATION READINESS PROCEDURES

PROCEDURE
                         Ensure club or Callout Squad maintains accreditation with SLSNZ (submit
                          POM)
                         Ensure all squad members are currently refreshed and maintain a personal
                          state of readiness, including specialised training required for team capability
                         Maintain up-to-date roster of appropriately trained persons on call-out roster
                         Maintain functional operations centre (patrol tower, equipped with pens,
                          paper, maps, white board, incident report forms, telephone etc.)
                              Ensure all rescue equipment kept in state of readiness (refer to ‘Minimum
  R                            Equipment for Search & Rescue (SAR)’ Policy
                               https://www.surflifesaving.org.nz/organisation/about-us/management-
        Readiness              documents/slsnz-policies)
                         Ensure all specialised SAR equipment (if kept) is maintained in a state of
                          readiness (see specific procedures for off shore operations etc.)
                         Maintain up to date information about local landmarks, changes to rock, sand
                          dune formations and local nicknames of common features and update these
                          in the POM
                         Be prepared to equip IRBs and lifeguards with low light condition equipment
                          if task duration likely to exceed available light time (within 30mins of
                          darkness)
                         In event of incident after-hours:
                      -   Contact appropriate emergency service (Fire, Police, Ambulance, Coastguard
                          etc.)
                         Contact Police via 111 system if search required after hours and/or:
  E     Emergency
                      -
                      -
                          Initial attempts are negative after 15mins of active searching
                          Missing person is a minor (
12.2   NEW ZEALAND COORDINATED INCIDENT MANAGEMENT SYSTEM (CIMS)

Along with the emergency services, defence force, local and central government, SLSNZ follows
the CIMS structure of emergency management. This system was designed primarily to improve
the management of the response phase to emergency incidents through better coordination
between the major emergency services (i.e. Fire, Rural Fire, Police, Ambulance, and Civil
Defence) and organisations like Surf Life Saving, which have a role in providing an emergency
response.

CIMS may be used at a variety of incidents including: response to natural hazards, police
incidents, fires, multiple casualties in an incident, air, rail, water or ground transportation
accidents, public health and medical incidents, pre-planned events (e.g. concerts) and search
and rescue missions.

The CIMS model consists of four major components:
                                        INCIDENT CONTROL

INTELLIGENCE      PLANNING        OPERATIONS        LOGISTICS         PUBLIC          WELFARE

      Control- the management of the incident by the NZ Police or Maritime New Zealand
      Intelligence- the collection and analysis of incident information that must be verified and
       fact checked to be considered intelligence.
      Planning- of response activities and development of the long term contingency plans,
       such as the requirements for extra fuel for the IRB’s in a long term search.
      Operations- the direction of an agency’s resources in dealing with the incident
      Logistics- the provision of facilities, services and materials required to deal with the
       incident. This might be the exclusive use of a club house for the command centre to be
       established.
      Public Information - Managers Media and coordinates the release of information, this will
       be at least the SLSNZ media liaison. Lifeguards are not permitted to speak to any press
       in a tasking deployment by Police or Maritime New Zealand.
      Welfare – Supports the responders and ensure all Health and Safety SOP’s and
       considerations are taken into account. This can also be the Critical incident coordination
       SLSNZ offers to all guards. ‘Critical Incident Management Procedures’ policy can be found
       on the SLSNZ Website. https://www.surflifesaving.org.nz/organisation/about-
       us/management-documents/slsnz-policies

The person responsible for the overall direction of response activities and in charge at an
incident is known as the Incident Controller. In situations where Surf Life Saving is the lead or
first agency on scene, the Patrol Captain or senior lifeguard on-scene will assume the role of
Incident Controller until relieved by the emergency services. In most search and rescue
missions that Surf Lifeguards are involved in, the Incident Controller will be the Police or Rescue
Coordination Centre (RCCNZ).
12.3   EMERGENCY SERVICES LIAISON (ISBAR)

Surf Lifeguards can use the ISBAR communication tool when requesting assistance or notifying
the emergency services of an incident. It is important to prepare the call or transmission, and
know what is going to be said in advance. ISBAR can also be used for briefing personnel as they
arrive on-scene. A clear, concise initial request for help can improve the response-time to an
incident.

                                                                                      Recommend
       Identify            Situation           Background         Assessment
                                                                                      & Request

                           What is the                                                State what you
       Who are you?
                           reason for your     What                                   need
                           communication       background
       What is your        / call?             details about      What is your
                                                                                      Devise a time-
       role?                                   the situation      assessment of
                                                                                      specific action
                                               are important      the situation?
                           What is the                                                plan
                                               for the receiver
       Where are you       level of            to know?
       calling from?       urgency?                                                   Agree on plan

Example:

Identify- “My name is John Smith, I am the Patrol Captain at Waipu Cove Surf Life Saving
Club”

Situation- “I am calling to report one person missing in the surf, last seen 1km north of the
Waipu Cove Surf Club. This is an emergency situation”

Background- “The missing person is a male swimmer, who was sighted by a member of the
public signalling for assistance who was seen going under the water and did not resurface”

Assessment- “We have dispatched an IRB and conducted an initial assessment of the scene
and not found him”

Recommend & Request- “We require immediate air support to assist with the search and
Police on-scene to assist with searching the beach and carpark areas. We are setting up and
additional IRB and crew to commence a grid search of the last seen point. We recommend
contacting Land SAR to assist with searching the coastline if they are available.”
12.4   BRIEFING TEAMS ON THE RESPONSE TO AN INCIDENT (SMEAC)

It is important Surf Lifeguards are fully briefed prior to responding an incident. In some
situations, reflex tasking may be required while the incident action plan (IAP) is being
developed. SMEAC can be used for initially briefing and organising rescue teams.

                                                                                         Command,
                                                                    Admin &
        Situation           Mission             Execution                                Comms &
                                                                    Logistics
                                                                                         Check

Example:

Situation- “We have a 12-year old boy reported missing 200m south of the estuary, last seen
entering water around 1730. Police and Ambulance have been notified. As soon as Police arrive,
they will take control.”

Mission- “The mission is to locate the missing boy.”

Execution- “We will conduct an in-water search using 2 IRBs and a land-based shoreline search
along beach, until advised, or until 2130hrs.”

Administration & Logistics- “I want three teams; 2 to get the IRBs prepped and the third to
do a quick land-based search in areas of high probability (toilets, carpark etc.). All teams kitted
out for night time just in case. Call signs: IRB1, IRB2 and ATV. Dave, lead team 1, Johnny team
2 and Lisa team 3.”

Command, Communications & Check-in- “I am in command and will run this incident until
relieved. All communications will be on VHF69. Field teams report in every 15mins. Does
everybody understand the mission? Are there any questions?”
12.5   LAND-BASED SAR - STANDARD OPERATING PROCEDURE

This procedure is designed to:
     Provide guidance for initiating or participating in a land-based search and rescue beyond
       normal area of operations.
    Provide guidance for the minimum equipment required.

 PROCEDURE
                              -   Ensure all rescue equipment kept in state of readiness
                              -   Ensure rescue crews are adequately trained and prepared for land-
                                  based SAR within our immediate area. NOTE: this procedure is not
                                  intended for SAR beyond the coastline and foreshore area
                              -   Rescue vehicle fully fuelled
                              -   Ensure radios (Marine VHF capable) always charged
                              -   Issue and check PPE
                       REQUIRED:
                              -   Radio contact with home SLSC, SurfCom, local Coastguard,
                                  maritime radio, amateur radio etc.
                       PREFERRED:
                              -   Spare fuel for rescue vehicle
                              -   Equip rescue assets with night rescue equipment if task duration
                                  likely to exceed available daylight
   R                   PPE REQUIRED ON PERSON:
                              -   Reflectorised vest
         Readiness            -   Lifeguard uniform
                              -   Whistle
                              -   Gloves and face shield
                              -   Footwear appropriate for task e.g. walking on rocks, road
                       PPE PREFERRED ON PERSON:
                              -   Warm clothing
                              -   Personal EPIRB or flare-pack
                              -   Handheld GPS navigation equipment
                              -   Energy bars and drinking water
                       REQUIRED ON RESCUE VEHICLE:
                              -   Marine VHF radio
                              -   First aid and resuscitation equipment
                       PREFERRED ON IRB/RWC:
                              -   EPIRB or GPS locator beacon
                              -   Night rescue equipment (if SAROP within 30min darkness)
                       Contact SurfCom (or equivalent) and request Police if:
                              -   Search required after-hours
                              -   Missing person is a minor (
-   Ensure all team equipped with appropriate PPE for task

  U   Undertake
                  -
                  -
                      Request additional support early (e.g. Rescue helicopter etc.)
                      Conduct search in conjunction with Police, LandSAR and other services
      Operation   -   Record operational details (times, places searched etc.)
                  -   File frequent SITREPS

                  -   Stand down when requested or unsafe to continue
  E   End
                  -
                  -
                      Notify emergency services and SLSNZ when operation has ended
                      Ensure all team safe and return equipment to state of readiness
      Operation   -   Complete SLSNZ documentation
                  -   Report damage to equipment and injuries to members

  D               -
                  -
                      Conduct debrief in timely manner and make operational changes if required
                      Follow up team (arrange CISD with SLSNZ if required)
      Debrief

CLUB/CALLOUT SQUAD SPECIFIC POLICIES AND EQUIPMENT

CLUB POLICIES
    Orewa SLSC POM Section A
    SLSNZ023 Standard Procedure for Land-based SAR (SAR012)
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