RISK MANAGEMENT CONSULTANTS SM
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RISK MANAGEMENT CONSULTANTS SM
T
ICA... A Treasured History
1 ICA... Protector of Policyholder's Interests
4 Risk Management Program Audit &
Marketing Services
6 Mergers & Acquisitions Due Diligence
Consulting Service
8 Contractual Review of Insurance Clauses,
Indemnification Clauses & Lease Language
9 Design & Management of Certificate of
Insurance Program
10 Directors & Officers Risk Assessment Service
12 First Party Property Claims Preparation
& Recovery Service
14 Employee Benefit Consulting Service
16 Expert Witness & Litigation Support Service
18 Additional ICA Services
19 List of Client Industries
ICA....
A TREASURED HISTORY
- n the early years of the past work in 1947. He learned the can vary so significantly and
business of insurance and risk must be challenged, not just
-1 century, Saul Ackerman and
Irving Bean, both accountants identification from the stand- blindly accepted.
and attorneys, determined that point of the unbiased third
there was no service offering party, the nuances of the insurance Finally, as counselors, the founders
objective risk and insurance contract, the pitfalls of the of ICA sought to provide invalu-
assessment for business. insurance community, and how able counsel to their clients in all
a business owner can benefit areas of risk management.
Seizing on the opportunity, they from pure consultative guidance.
developed a specialty in advising In 1956, George Wall and ICA has grown from a small
their clients on what to look for Irving Bean established Insurance boutique insurance consulting firm
in their policies, how best to Consulting Associates, ICA. to a national risk management
contractually protect their Their motto was the pursuit of consulting firm comprised of a
assets from physical loss, and the Four C's of Insurance: multi-talented, diverse collection
how and where to purchase Coverage, Company, Cost and of professionals.
their insurance. ICA's founders Counsel.
started providing insurance Barron S. Wall joined ICA in 1973,
consulting services on afee-for-dervice First, they stressed that an insurance and he and the current Associates
basis only, thereby becoming contract provides coverage and that have worked together for many
the pioneers in the industry we each and every term within that years to grow ICA into the suc-
know today as risk management contract is negotiable, amendable, cessful service firm it is today.
consulting. and improvable.
ICA is currently rated as one of
It was under the tutelage of these Second, the insurance company the top risk management firms in
two individuals that the late insuring a client must be solid, North America, and serves clientele
George Jack Wall, a summa cum secure, ethical, and trustworthy. both nationally and internationally.
laude MBA graduate of New ICA looks forward to another
York University, first came to Third, the cost of insurance hundred years of success.
In Memoriam to ICA's Founder -
George Jack Wall, CLU, 1925 - 1994
I
II C
CARISK MANAGEMENT CONSULTANTS=""
I
CA's founders recognized the improvements, to assure that they
inherent conflict of interest that are accessing and applying the
exists between the policyholder most current and cost effective
and their own insurance brokers, risk management solutions.
agents or insurance companies who are
driven by their own need to sell ICA implements these solutions
insurance products and not always and monitors the client's service
for the good of the policyholder. providers including brokers,
agents, insurance companies Protector of
As risk management professionals, and other insurance professionals, policyholder's
ICA's Associates fill this gap by to assure the client's assets and
providing experienced, unbiased business endeavors are properly
interests.
counsel and uncomplicated advice protected from a risk management
to clients. ICA's professionals perspective.
ICA provides
design and implement the most
the following services:
optimal and cost effective risk ICA sells no insurance, accepts
management programs based on no commissions and does not
• RISK MANAGEMENT
superior risk management strategies participate inany premium savings.
CONSULTING
that are not generally recommended ICA is a pure consulting firm paid
by insurance providers. on a fixed fee, time and expense,
• EMPLOYEE BENEFIT
or project basis only. ICA remains
CONSULTING
As former CEOs and CFOs, objective, motivated solely to
ICA's Associates perceive risk design and implement a compre-
• EXPERT WITNESS &
from the business owner's view- hensive and affordable risk man-
LITIGATION SUPPORT
point rather than that of the agement program for its clients.
insurance industry. With ICA as your advocate, you
• EXECUTIVE INSURANCE
are able to flourish in the business
REVIEW
ICA strives to provide the highest you know best, assured that your
level of intellect, creativity and risk management concerns are
• BUSINESS CONTINUITY &
awareness in developing and managing properly protected.
DISASTER PLANNING
the client's risk management and
insurance programs. ICA advises clients in a wide
spectrum of industries that collec-
ICA's Associates actively study the tively spend billions of dollars
insurance marketplace to remain for risk management products
knowledgeable of all developing annually. For a detailed listing of
insurance coverage changes, ICA's areas of expertise, see the
trends, programs, and policy List of Client Industries.
-3-
Mergers & Acquisitions
Due Diligence Consulting Service
A
company's merger and
acquisition decisions present
unique risk management
challenges that are not readily
identified from a mere examination
of a company's contracts and
financial statements. Even experi-
enced accountants and attorneys
can find the task difficult.
Overlooking risk management
issues could give rise to unforeseen
liabilities and costs after the
acquisition is completed. Many a
failed acquisition has led to lawsuits
against directors and officers. And
in many cases the prime cause
turns out to be a failure to recognize
all liabilities and exposures attendant
with the acquisition, even when the
merger was intended as merely a
purchase of assets!
Given the tight timeframe within
which most mergers and acquisitions
need to be consummated, ICA's
consultants are invaluable due
diligence team members. They
provide the confidential support and
expertise the client's accountants,
attorneys and management team
ICA provides confidential advice need to evaluate the acquisition from
and support to the a risk management perspective.
client's acquisition team.
6
Overloaded
Electronics Firm
Shocked by
Savings
ICA's Mergers & Acquisitions Due costs from retrospectively rated
Diligence Consulting Service programs, possibly caused by plant
includes the following: closings, retentions, self-insured
plans, "tail" and "terminal" liability
• Assist the client in developing a obligations.
checklist of documents to be obtained
and questions to be asked, from a • Advise the client on minimizing the A multinational electronics
risk management perspective, to risks of financial loss assumed by client acquired a house-
properly evaluate the acquisition. hold products company.
the client when taking over leases
Each company had claims
and other contracts.
departments and third
• Review the target company's assets,
party administrators
locations, operations and exposures
and advise on how these could
ICA (TPA) to manage prod-
uct liability claims.
affect the client's future insurance is your
coverage availability and premiums. due diligence The TPA employed local
• Review the transaction agreement
expert. counsel, and together
they reported claims to
from a risk management perspective the insurance company.
with regard to the target company's • Analyze "hold harmless" and This arrangement caused
insurance program, including "indemnification" clauses in the significant cost and
products and operations liability, transaction agreement and other reporting redundancies.
employee benefits, environmental critical agreements, suggesting
matters, workers compensation, etc. changes for the client to review ICA recommended selecting
with their counsel to meet the a national claims counsel
• Review the target company's client's risk transfer objectives. with presence in numer-
claims filed (both accepted and ous cities, acceptable to
denied) under all lines of insurance, • Advise the client on compliance the insurance company,
discontinued operations and products. and notice requirements under the to act as both TPA and
client's and the target's insurance local counsel, thus elimi-
• Advise the client on potential programs triggered by the acquisition, nating layers of cost
hidden liabilities and excessive such as "Discovery" period elections. generation based on
the insurance defense
handling specifications
produced by ICA.
With ICA's creative
approach the client saved
$2.5 million in defense costs
over the next three years.
-7-
Contractual Review of Insurance
Clauses, Indemnification Clauses
& Lease Language
L
egal and business perspectives
are not always in line with
„,000
busi•ness,r the risk perspective. Therefore,
1. ,ness. these documents should be reviewed
by not just your attorneys,
1. T occupation ar
accountants and insurance brokers,
but also by a risk management
foop professional trained in evaluating
what risks lie within the contract,
est d
and how best to transfer or manage
immercial, industrial, or that risk. An analysis is necessary
2. Dar to understand the risks inherent in
business. the agreement, which may not be
readily apparent to other profes-
4. Vi
ommercial enterprise . Busii sionals representing you.
Whether it be a lease, a merger or
5. Co, me or amount of co' . her bL acquisition agreement, a licensing
6. of a new product, or any contract
1. One's .'rcial dealing 'r interest requiring one party to hold harm-
less or indemnify another, the
(Calvin nuances in the drafting can have
2. Something involving one persoi 's no grave consequences on a business.
ICA's staff of attorneys and other pro-
fessionals, well-versed in insurance
contract language, can review your
existing or proposed agreements.
ICA will make recommendations
to pass the risk of loss to the party
better suited to handle the exposure.
All contractual agreements Once the language is finalized,
have a certain level of ICA assures that the party to
whom the risk of loss is falling is
hidden risk associated with them. adequately insured. This may
Client Prevented
From Winding
Up In The
Doghouse
include properly naming the other ally protecting the client as it should.
party as an additional insured,
through both a certificate of ICA assists clients by not only
insurance and actual insurance reviewing and recommending certain
policy endorsements. language inthe agreements before
they are signed, but also by working
DESIGN & MANAGEMENT OF with the client to establish an
CERTIFICATE OF effective program of insurance cer-
INSURANCE PROGRAM tificate management.
A leather apparel manu-
In many business agreements, one facturing client advised
party is required to indemnify or
ICA's experts assure ICA that multiple
hold harmless the other, by pro- that a client's break-ins had occurred
viding both adequate insurance at their warehouse.
insurance program
protection and contractually
agreeing that it will defend and meets the needs The client hired a secu-
indemnify the other party in the of its contractual rity company with a
event of any claim relating to the guard dog operation to
obligation. release dogs to patrol
terms of the subject agreement. Yet
so many businesses simply rely on the property at night.
the terms of the agreement itself as ICA creates guidelines for requisition
its only means of protection. and validation of accurate certificate ICA reviewed the contract
documentation. One critical compo- with the guard dog
Too often, ICA's experts have seen nent includes a review of the third company to find that:
these agreements, insurance con- party's insurance policies and endorse-
tracts, and endorsements that purport ments to assure adequate coverage 1) the client was indem-
to protect the client's business inter- is provided from that party's insurer nifying and holding
ests in a particular agreement, but by actual endorsement. harmless the security
merely refer to outdated and inaccu- company, and...
rate insurance clauses or coverages ICA manages the program on the
that provide little or no protection. client's behalf or trains the client's 2) the security company
staff to perform all language was offering no insurance
1 ICA provides expert insight to assure analysis and follow up for the for injury to third parties
that the certificates and endorsements certificate program, based on the or employees of the client.
demanded by the contractual agree- client's direction and own staffing
ments a company enters into are actu- requirements. Based on ICA's recommen-
dation, the client immedi-
ately replaced the security
company with one that
would assume all risk of
injury from their dogs and
provide proper coverage.
-9-
Directors & Officers
Risk Assessment Service
ne critical area often
0 overlooked is how the
corporation's directors &
officers liability coverage is affected
by the changes instituted by the
corporation and the board to
comply with Sarbanes-Oxley and
the new SEC rules.
Care has to be exercised in
amending the corporation's
bylaws, instituting procedures and
controls, and implementing them
to ensure that these are congruent
with the conditions of the corpora-
tion's D & 0 Liability Policies.
ICA's professionals, experts in the
area of directors & officers liability
insurance, can be invaluable to the
client and its counsel. ICA can
offer advice and support on how
insurance coverage for the corpora-
tion and its directors and officers
should be tailored to respond to
these changes.
The Sarbanes-Oxley Act ICA's Directors & Officers
and the rules promulgated Risk Assessment Service includes
the following:
by the SEC have cast a
significantly higher
level of responsibility
on a corporation's board,
audit committee, and its
directors and officers.
- 10 -
Holes In Bylaws
Were Draining
Director/Officer
Coverage
• Reviewing the client's bylaws as audit committees, Side A coverage,
they relate to indemnification of entity coverage, order of payments,
directors & officers. specific policy exclusions, sever-
ability, restatement, etc.
• Reviewing individual indemnifi-
cation agreements with directors
& officers. New SEC rules
A federal financial institu-
require an tion retained ICA's "Sox
• Reviewing the applicable state's
assessment of your Services" to perform a
laws relating to indemnification,
Directors and risk assessment of its
punitive damages, etc., relative to
bylaws and indemnification
the bylaws and the indemnification Officers Insurance agreement.
agreements. Program.
ICA found numerous dis-
• Reviewing the client's Directors crepancies between the
& Officers Liability Policies and • Providing benchmarks and other language of the bank's
advising on inconsistencies comparative information for the bylaws and the wording in
between the policies and the client's choice of Directors & their Directors and
' demnification agreements.
bylaws/in Officers Liability Policy limits, Officers Liability Policy
retentions, combination of coverages which would have prevented
• Reviewing Sarbanes-Oxley and and insurance companies. full coverage from being
SEC rules promulgated thereunder available if a director or
vis-a-vis the client's Directors & • Advising the client on develop- officer was sued.
Officers Liability Policies and ments in the directors & officers
advising on potential scope and/or liability insurance marketplace, Furthermore, ICA pointed
lack of insurance coverage for including newly evolving policy out that the broad wording
probable causes of action likely to forms and endorsements, impact of the bank's indemnifi-
arise from the implementation of of ongoing SEC rule promulgation cation obligations
the Act and the SEC rules. on directors & officers liability would require it to
insurance coverage and other indemnify even where a
• Advising on insurance coverages matters of concern (from a risk director or officer is a
and alternatives available to management and insurance plaintiff against the
address specific exposures and perspective) to the client's bank, clearly an unin-
issues such as independent directors, directors and officers. tended and potentially
significant cost.
The bank altered its
documents based on
ICA's recommendations.First Party Property Claims Preparation
Recovery Service
Many insurance companies
now include coverage
for the expense of claims
preparation fees. ICA's First Party
Property Claims Preparation and
Recovery Service addresses all
coverages within the client's prop-
erty policy, from building loss,
business interruption, extra
expense, clean up and demolition,
from subrogation through conclu-
sion — all within the terms of the
property policy. Public adjusters
will offer to adjust a loss on a contin-
gency fee, which is not covered by
insurance companies, resulting in a
conflict of interest. ICA's vantage
point as an unbiased professional
property claims management
service can assist an insured in
developing and handling its prop-
erty claims with the added benefit
of having the cost of its fees covered
by the policy.
ICA's First Party Property Claims
Preparation & Recovery Service
includes the following:
• Evaluate the total impact of a
ICA provides loss on a client's business and prof-
itability. This includes loss aspects
step-by-step guidance of building, demolition and increased
in the handling and development cost of construction, personal
property replacement cost issues,
of first party business interruption, contingent
business interruption, ingress/egress,
property loss claims. extra expense, pollutant clean up,
along with any concurrent insur-
ance policy sources.
- 12 -This Time
The Check
Really Was In
The Mail
• Business interruption losses • Identify any issues that may affect
can encompass losses resulting recovery and work with the insur-
from service interruption, payroll ance company, claims personnel and
impact, contingent business others through dialogue and nego-
interruption and extra expense, tiation to expedite settlement.
cancelled contracts, lost business
ventures, extended period of • Pursue Interim Loss Payments ICA's shopping center
indemnity issues, and the like, from the insurance company in client in Louisiana
which should be separately order to continue business as closely suffered millions in losses
evaluated following each claim. to pre-loss cash flow as possible. from Hurricane Katrina.
After ten months, the
• In handling business interruption client's broker and
claims, ICA controls the claim Interim loss
public adjuster failed to
preparation process from start to payments can make obtain any remuneration
finish. ICA manages each compo- or break a company. from the insurer.
nent of the claim, including under-
taking detailed analysis and calcu- ICA was engaged to
lations of all elements of coverage. • Evaluate all subrogation possi- perform claim preparation
This includes a review of original bilities, and pursue each possible services and within
books, sales and profitability history party with supporting documen- weeks, the insurer
and projections, and loss measure- tation, contracts, agreements, and tendered a $5 million
ment, in order to create supporting loss information. advance payment to
exhibits and any supplementary the client to commence
information necessary for claims • Negotiate on client's behalf with repairs as a result of
submission. subrogee and any relevant parties, ICA's intervention and
to obtain optimal recovery. request to the insurance
• Loss measurement criteria includes company for these
a study of the necessary length of • In the alternative, where the funds. In addition, ICA's
defined period of interruption, client has retained a public adjuster, claim preparation fees
continuing costs, any fee based ICA manages and oversees the were covered under
income, lost trading profits, public adjuster's performance to the client's policy.
interest rate and spread of losses, ensure the claims process results
any outsourced process delays or in the most favorable recovery The basic premise of
delays in product offerings. for the client. insurance is to put the
client back into the
position he was in prior
to the loss as soon as
possible, not to wait
until a claim is com-
pletely calculated.
-13-Employee Benefit
Consulting Service
I
t is increasingly difficult to
find an insurance company
that offers fairly priced,
consumer friendly, and reliable
employee benefits.
Insurance buyers are constantly
being bombarded by insurance
brokers pushing a variety of health
insurance programs that the insur-
ance buyer does not understand.
ICA's objective counsel assists
the client in evaluating insurance
companies and brokers. ICA will
explain the confusing insurance
language to the client and assure
that the insurance premium
obtained is easily understandable
and cost competitive.
ICA's Employee Benefit Consulting
Service includes the following:
• Identify risk exposures stemming
from group health insurance and
other employee benefit plans.
• Analyze current plan design then
compare and evaluate employee
need to employer cost.
Everyday we hear news • Audit insurance policies,
of increasing costs of endorsements, and invoices to
verify rates and premiums for
delivering health services.
- I-1-TPA Negotiation
Was Just What
The Doctor
Ordered
Mrs •
Dr. 1344.
existing policies; analyze policies • Assist in pre-screening a
for errors, omissions, overcharges managed care network to obtain
and other deficiencies. competitive rates and pre-arranged
discounted fees.
• Prepare specifications, obtain and
analyze quotations, and submit • Obtain proposals from audit
recommendations to management. firms specializing in medical claims
to audit the ongoing program
• Conduct negotiations with and protect the validity of claims During a health benefits
insurance companies, brokers and accumulated toward the aggregate and prescription drug
agents to effect policy language stop loss. plan marketing project
changes during the purchase or for a manufacturing
renewal of insurance. client, ICA uncovered a
ICA assists situation where the pre-
• Assist in the selection of third- in keeping the scription drug program
party administrators as well as was offering price
reviewing their agreements to
cost of
rebate concessions to
obtain favorable terms. employee benefits the client's third party
under control. administrator (TPA).
• Review and critique existing or
assist in the development of new Rather than replacing
employee manuals, in an effort to • Evaluate the effect of incentive the TPA, ICA openly
reduce insurance premium costs programs in conjunction with well- addressed the situation
in employee benefits liability, ness programs in order to further with the TPA, advising
fiduciary liability or directors and reduce claims costs. that the client would
officers liability policies by incor- move to a competitor if
poration or amendment of certain • Assist in purchasing specific and these price concessions
language in the manual. aggregate stop loss insurance. were not removed, even
if this was a common
• Review the entire scope of claims • Establish captive licensing. practice of prescription
utilization to develop an effective drug companies.
cost containment program. • Review employee benefits liability
and fiduciary liability exposures ICA negotiated these
• Analyze the potential for bringing arising from in-house claims concessions out of the
claims administration in-house. administration. TPA's "backdoor" program
so that the dollars were
re-routed back into the
client's pocket.
-15 -Expert Witness &
Litigation Support Service
CA's consultants, which
/ include many former insurance
defense attorneys, are experts
in uncovering the nuances in an
insurance policy's language. This
can mean the difference between
coverage or no coverage.
As a pioneer in the field of risk
management, ICA maintains an
extensive archival Library &
Research Center that contains
historical policy forms, insurance
company literature and marketing
material, and resources on the
developing customs and practices
in the insurance industry. Such
documents have been found
helpful in proving insurance
company intent during the policy
drafting stage. Many times such
documents have been the deter-
mining factor in resolving a case in
the client's favor.
ICA's Expert Witness & Litigation
Support Services are provided by
highly qualified Associates and
consultants, who hold respected
professional designations, such as
ICA's expertise and JDs, CPAs, MBAs, CPCUs,
CICs, CRMs and ARMs.
insight into insurance litigation
is often sought out by
even the most reputable law firms
and seasoned litigators.
- 16 -Faulty Umbrella
Policy Almost
Soaks Client
It is therefore critical to engage and business interruption losses
well-qualified litigation support and negotiate with insurance com-
and expert witness services, even pany adjusters and accountants.
at the commencement of the
claim/litigation process. • Research and provide Expert ICA was retained by the
Witness Reports for submission to law firm representing a
As insurance claims have become courts in support of the client's Condo Association who
larger and more frequently position. sued a contractor for
contested, these costs have a sub-par work performed
significant impact on a company's • Assist in auditing premium on its building by a
bottom line. development under retrospective, subcontractor.
deductible and other loss sensitive
ICA's Expert Witness and Litigation rating plans, as well as permissible The contractor's general
Support Services include the following: rates and charges. liability policy had paid
its limits, but its
• Provide objective, expert advice in umbrella policy had
insurance-related litigation, insurance With insurance denied coverage based
coverage and claims handling issues. on a policy exclusion
litigation, finding the
for "work performed by
• Advise and testify on customs
right expert others on your behalf'.
and practices in the insurance is a must.
industry, including prevailing ICA testified that since
insurance regulations, underwriting the schedule of underlying
criteria, accepted industry practice, • Provide assistance and advice to insurance on the umbrella
broker standard of care and man- in-house and outside counsel during policy listed "broad form
agement issues. all stages of litigation. property damage"
endorsement, the insur-
• Compare and analyze policy forms • Assist in managing documents for ance company could not
and endorsements for coverage litigation, including re-creation of old now assert an internal
and/or exclusions with respect to or lost insurance policies and endorse- exclusion to override
specific claims. ments, and provide other insurance the listed endorsement.
archeological services, including
• Assist in developing reliable loss reconstruction of probable policy Based on ICA's testimony,
computations for property damage wordings in the absence of a policy. the court declared the
umbrella policy "follow
form" and full coverage
was available providing
another $2.5 million for
damages to the client.
-17-Additional ICA Services
EXECUTIVE INSURANCE REVIEW ever. Accountants and attorneys often over claims handling, and retain a
Corporate officers and business owners refer their clients to ICA for assis- third-party administrator or a nation-
spend hours assuring their businesses tance in seeking the replacement of al claims counsel to handle the first
are protected, yet may have little time cancelled insurance or to find insurance dollar claims. But before long, expenses
to address their own personal assets, when the client's own efforts to obtain increase, claims are not settled early,
life insurance, disability and estate coverage have failed. This service pro- or are not fought with a focus on
planning needs. ICA undertakes an vides the client with the wherewithal to cost. ICA's extensive experience in
objective risk management analysis escape the constraints of bankruptcy coordinating the retention of TPA's
and critique of an individual's person- and return to fmancial stability. and national claims counsel can assist
al insurance policies and estate plan- with managing and controlling the
ning objectives, relating to family, LEASE ANALYSIS & EXPENSE relationship, establishing guidelines, and
business and future needs, and assists RECAPTURE CONSULTING SERVICE monitoring the service to compare its
in the development of an optimal personal Commercial landlords frequently productivity with other service providers.
risk management and insurance program. pass along costs to a tenant even
though they should have retained WORKER'S COMPENSATION CLAIMS
BUSINESS CONTINUITY & DISASTER such costs. Sometimes the landlord MANAGEMENT SERVICE
CONTINGENCY PLANNING fails to transfer charges that should Excessive workers' compensation
Businesses must be armed against a wide be absorbed by the tenant. In either insurance costs are the result of
range of critical catastrophes such as event, one party is giving up the increased rates, severity and frequency
explosions, terrorist attacks, sabotage, opportunity to capitalize on the lease of work-related injuries, and the
biological contamination, fires, or language by failing to enforce the consequent medical and lost-time
computer network crashes. ICA has lease clauses. For landlords and ten- costs. Within the law, an employer
formed strategic alliances with qualified ants alike, ICA's Lease Analysis and can and should take charge of man-
vendors to provide step-by-step guidance Expense Recapture Consulting aging an employee job-related injury.
inthe development of a sound Business Service provides an analysis of the Properly directed and managed, a
Continuity and Crisis Management lease, to utilize such language to controlled medical cost management
Plan to assure the critical business recapture payments due. and back-to-work program will dras-
operations move forward as seamlessly tically reduce workers' compensation
as possible. THIRD-PARTY CLAIMS MANAGEMENT program costs, boost the employer's
& AUDIT SERVICE bottom line and improve employee
OUT-SOURCED RISK MANAGEMENT If unmonitored, general liability claims morale. ICA's goal is to help the
& PLACEMENT administered by a third party or national client control the workplace so there are
ICA provides risk management advisory counsel can balloon beyond no lost-time accidents.
services as an off-premises risk man- control and lead to cost increases. This
agement department to meet client's defeats the purpose of adopting a high ENVIRONMENTAL MANAGEMENT
needs. ICA also develops the Risk deductible or self-insured retention CONSULTING SERVICE
Management departments for compa- program. ICAs Third-Party Claims Clients often face insurance-related
nies in need of these in-house servic- Management & Audit Service assists in environmental issues. Whether it is a
es by finding the most qualified staff. claims and costs control. Clients gain real estate transaction complicated by
And with access to highly qualified valuable information about the nature, an environmental challenge or a
professionals seeking challenging frequency and severity of their claims, property made uninsurable due to
positions, ICA provides assistance in as well as the claims-management environmental concerns, ICA assists
selecting and training in-house risk mechanism of insurance companies by researching and facilitating an insur-
management personnel. and third-party administrators. ance vehicle to satisfy the concerns of
all parties, allowing the deal to succeed.
REORGANIZATION AND AUDIT SERVICE OF THIRD-PARTY ICA's understanding of the evolution
BANKRUPTCY SERVICE ADMINISTRATOR/NATIONAL CLAIMS of the pollution exclusion language
Businesses facing reorganization or COUNSEL on general liability policies, as well as
bankruptcy have urgent insurance- Many companies purchase large self- the risk transfer to other vehicles, has
related needs. Adequate insurance insured retention general liability helped clients mitigate the environ-
protection may have become unavail- insurance programs with the goal of mental problems that face them today.
able, yet the necessity is greater than greater cost control and management
-18-LIST OF
CLIENT INDUSTRIES
Education • Leather • Management/Development
• Private Schools - Religious/Other • Medical Products • REIT'S
• School Districts • Oil
• Universities/Colleges • Paper Mills Retail
• Paper Products • Appliances
Entertainment • Pharmaceuticals • Automotive Dealers
• Record Companies • Printing/Publishing • Casinos
• Theme Parks • Rubber Products • Clothing
• TV Stations • Sports & Fitness Equipment • Electronics
• Subscription Fulfillment • Fine Arts
Financial • Steel Shredding • Fitness Centers
• Banks • Tanneries • Fuel Oil
• Credit Card Processing Services • Textiles • Furniture
• Finance Companies • Garage/Parking
• Guaranty Companies Professional & Business Services • Gas Stations
• Hedge Funds • Accounting Firms • Groceries/Supermarkets
• Advertising • Home Improvement
Manufacturing & Distributing • Architects & Engineers • Jewelers
• Aircraft Products • Building Services • Liquor
• Appliances • Communications • Office Products
• Automotive Products • Computerized Services • Pharmacies
• Bakeries • Consultants- Environmental • Restaurants
• Biomedical Products • Contractors — All Industries • Sporting Goods
• Building Products • HealthCare/Nursing Services • Textiles
• Chemicals • Heating/Air Conditioning
• Clothing • Hospitality Transportation
• Colors for Plastics • Information Technology • Ambulance Services
• Containers • Law Firms • Bus Lines
• Corrugated Products • Marketing Organizations • Logistics
• Electronics • Physicians Practices • Shipping Lines
• Food Products • Security Firms • Trucking
• Forged Steel Products • Software Developers
• Furs • Telemarketing Firms Miscellaneous
• General Merchandise • Travel Agencies • Cemeteries
• Handbags • Correctional Facilities
• Home Products Real Estate • Government/Municipalities
• Industrial Steel, Iron, Metal • Commercial & Habitational • Hotels/Resorts
• Jewelry • Construction • Not-for-Profit
• Maintenance
-19-RISK MANAGEMENT CONSULTANTS'
For any inquiries or for more information about ICA's Services, please feel free to contact us at:
Corporate Headquarters:
One International Boulevard, Suite 605
Mahwah, NJ 07495-0019
www.icansk.corn
Phone: (201) 512-9600 Facsimile: (201) 512-9635 Email: ask-ica@icarisk.comYou can also read
