SAP Innovation Awards 2019 Entry Pitch Deck - Creating a "One-Stop-Shop" for Key Personnel Metrics Love's Travel Stops and Country Stores
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SAP Innovation Awards 2019 Entry Pitch Deck Creating a “One-Stop-Shop” for Key Personnel Metrics Love’s Travel Stops and Country Stores
Company Overview
Love’s Travel Stops and Country Stores
• 480 Locations in 41 States
• 23,000+ Employees
• Founded in 1964 & headquartered in Oklahoma City, OK USA
Love's Travel Stops & Country Stores provides professional truck drivers and motorists with 24-hour
access to clean and safe places to purchase gasoline, diesel fuel, Compressed Natural Gas (CNG),
travel items, electronics, snacks, restaurant offerings, and more.
The Love’s Family of Companies has more than 23,000 employees in our travel stops and country
stores from coast to coast, our corporate offices in Oklahoma City and our corporate offices with Musket
Corporation and Trillium. This is in addition to the men and women who transport our fuel across the
United States with Gemini Motor Transport. Our employees are dedicated to helping Love's Customers
and the communities in which we work and live.
www.loves.com
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One-Stop-Shop for Key HCM Metrics: Roster Card App
Love’s Travel Stops and Country Stores
“Quote” Challenge
“A person who never
made a mistake never Solution
tried anything new.”
- Albert Einstein
Outcome
Provides an insight into
This is the 2nd most important
Turnover, Retention, training Ranking of the stores in a
app our executives look at
completion and performance district, division and company
after P&Ls
evaluation
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Business Challenge & Objectives
The Love’s store managers and higher did not have a central location to check key
metrics related to training, performance evaluation, retention, turn over, and HR
transactions. Though they have SuccessFactors, managers needed to logon to
different modules to check different factors. Love’s store managers and company
leadership ultimately wanted a central location to view a summary and detailed
breakdowns of all relevant HR related KPIs and store metrics.
The key objectives were to build a Roster card app with the following features:
• Mobile friendly
• Interactive
• Landing page with a personalized view
• Provide a summary of all HR related store metrics.
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Project / Use Case Details
This project was implemented by using Agile methodology, which fits perfectly for
this project. Other technologies that were used include:
- Cloud Platform Integration (CPI)
- SQL and Web Intelligence (WEBI)
- SDI (Smart data integration) – replication task from SQL server to SAP HANA
DB
The Roster Card app is used by our Store Managers, District Managers, Divisional
Directors, VP’s and EVP’s. This is the second most important report that the
management uses apart from P&L’s. Roster card also has the printing functionality
where if the manager wanted to print the report they can print it and make notes.
The app also has alerts functionality where we can alert if any employee is overdue
on training completion or Performance Evaluations. We have created 9 different
Roster Card types for different lines of businesses.
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Benefits and Outcomes
Business / Social IT Human Empowerment
2nd most important app our Quick turn around on Helps managers with hiring
executives look at after P&Ls development because it was decisions
Being built in-house provided:
Provides an insight into Turnover, One centralized location to check
Retention, training completion • Quick turnaround on all key HCM metrics
and performance evaluation development
Helps in Business Reviews
Ranking of the stores in a district, • Cost reduction
division and company
• Control of the process
Alerts the managers on training
or performance overdue
Printing Capability
Mobile Friendly
Drill Down of employee data
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Architecture
Firewall OnPremise
Corporate Identity
Provider
Employee Central: Personal, Job Info, Compensation, Turnover and Retention
Performance & Goals LMS
OData
End User
Design time environments OnPremise
Site Management
SAP Web Application
Fiori Configuration UI theme
IDE OData
Cockpit (FCC) designer
Cloud SAP HANA
Mobile Integration
Secure Tunnel
Tablet
Cloud
Portal Connectivity
Roster Card API Management connector
Fiori launchpad service
Desktop
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Deployment
Date of Deployment or POC: Dec 3rd 2018
Number of live users: 1800
SAP Technologies Used:
SAP HANA Live
SAP API Management Live
SAP Cloud Platform Integration (CPI) Live
FIORI Live
SAP IDM Live
SAP UI5 Live
Server Processor: Intel Xeon
Linux Distribution: Suse
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Emerging Technologies and Use Cases
The following Emerging Technologies and use-cases are part of the project and describe the
contribution
Technology or Use Case Yes/No Contribution to Project
1. Machine Learning / Artificial No
Intelligence
2. IoT No
3. 3D printing No
4. Blockchain No
5. API Economy / Integrate the Yes Central monitoring and
Intelligent Enterprise governance of APIs used for this
application
6. Cloud Native / Event Based No
Architectures
7. Extending the digital core with SAP No
CP / ABAP in SAP CP
8. SAP Leonardo Application ( extending No
SAP application, using Industry
Innovation Kits or result of Design
Thinking workshop)
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