SCOOP - THE BIG WEEKEND AWAY ON THE MOVE GET TO KNOW YOUR TECH TEAM ELF RHINO SERIES - THE LEGEND GOES ON - Total Oil NZ
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SCOOP THE THE BIG WEEKEND AWAY ON THE MOVE GET TO KNOW YOUR TECH TEAM ELF RHINO SERIES – THE LEGEND GOES ON OIL INTEL STAFF NEWSLETTER | #15 – NOVEMBER 2020
REUBEN'S UPDATE
HI ALL, we will be looking at Christmas. As a reminder I have put
I hope you all enjoyed the Big Weekend Away for the Night below my requests I made of you all in my speech at the
of Legends. It was a big and hugely successful weekend awards dinner.
and very well organised. Thanks again the Culture Champs Appreciate each other - be Good People
and in particular to Ra, Sam, Jason, Sharni and Emillie for We are a team and we need each other, we all have bad
the extra effort in organising. days or make mistakes but treat others as you would like
I had a great weekend and had very little to organise apart to be treated.
from myself. The feedback has been really amazing, and I Build your resilience - Problem Solve, Think Smarter
am so pleased you all enjoyed it. Some a little too much!
Running at 100% all the time does not allow us to grow.
Congratulations to the awards winners, it was massively Plan, work smarter, if you are flat out, problem solve
hard to pick a winner for each category so well done to and find ways to be more efficient or remove noise or
those who won. unproductive activities. Be innovative
Tony Living the Pillars Be proud, Be aggressive
Grant Branch Person of the Year You have all said we are the best at what we do, go out
there and spread the word, win good business not any
Anthony Sales Person of the Year business, sell us and yourself and what we do.
We have a big year next year, you have set strong targets
Gareth Inspiring Leader but have added a lot of resource into the business to assist
Meihana Health and Safety in growth. We need to be mindful of the above to achieve
these goals.
Christchurch Branch of the Year We also have lot of opportunities the sales team nationally
There are some great photos later in the newsletter for you is working on. We are now in our last quarter for 2020.
to share! We are in a position now to win again and again with
business we want. I encourage you all to get as many of
“Need to Know” weekly email. This is now underway, and
the closed off and won in the next six weeks as once we hit
we will be asking for feedback in the next few weeks. The
mid-December we will lose a lot of momentum and usually
goal was to reduce clutter and over communication via
see this means closing them off can drag out to March next
email and to make it easier to for all to see requests, actions
year by the time everyone gets back from holidays, deals
and goings on in one place at one time rather than spread
with the catchup etc…
out over the week. The Exec team reviews all comms for
the week to see what is being asked of the team to ensure Thanks for a great weekend of legends all. Already
we are all aligned with the requests and info being sent looking forward to the next one!
and that the information is relevant, concise, clear and
timelines are realistic. If we feel there is too much going out,
we reduce by looking at priorities. Ideally, we reduce email
traffic and make it easier and clearer for all.
We are heading into one of the busiest times of the year Reuben
for sales and we will be seeing things ramp up and then
What terror looks like.
1 THE SCOOPSALES
SALES UPDATE
As usual, it’s been busy in the wonderful world of Sales. Grant wanted to
start off by saying how much so many of our customers loved the Limited
Edition Magpies jerseys – and wore them with pride for the rural community
– no matter where they were from.
From Auckland Mazda cruising through their corridors wearing the black and grey
Swandri shirt (and getting a few looks too!) to CablePrice and SouthFuels – how cool
is that! The message has spread further than we could have imagined, and we’re
proud to be a part of that. Grant also wanted to highlight all the amazing work that
Bevan has done on the Jeep /Ram tender.
Congratulations to Bevan for the fantastic work he has done on the Jeep/Ram tender.
Many hours of hard work both in the field and on the keyboard has gone into a deal
of this size. Well done Bev!
We have submitted an ELF offer to Bunnings New Zealand – this is an exciting
opportunity for a large national deal. Other names being thrown around currently
include Komatsu, AA, Truck Stops, TWL, and Toyota – watch this space people!
WELLINGTON UPDATE
It’s official, Total Oil NZ have officially landed in the Wellington region! Marty has been tasked with setting up the branch,
and growing our network throughout the region. We have employed Shaun as our newest Operations person in the
region, and him and Marty are currently operating out of the CablePrice brand in Seaview. With an office space, a
delivery truck and pumpover capabilities – we will reach up into Palmerston North for CablePrice pumpovers too. Marty
has been in Wellington every week for the last 6 weeks, which will continue until Shaun is trained to work on his own.
We are also looking at setting up a Reseller to assist with our 20L and 5L sales, so that efforts can be put into larger
business directly, as well as working closely with CablePrice to help with their growth in the region. Marty would also
like to say a big thank you to everyone in Support Office who have helped him in setting up over the last 6 weeks.
THE SCOOP #14 F45 3 11
OVERRATED Meditation 9 5
UNDERRATED Kombucha 4 10
RRAT ED RESULTS Sauna 5 9
OVE TED
Potato 12 2
UNDERRA REMINDER:
ote
yo u r ch ance to v over to: 7 OUT OF
This is topics he
ad
on this m o n th s
e rr ated-underrate
d OUR 10
.nz/ov
oilintel.co y o u r vote co
unt! branches reached their
to m a k e targets for Q2 – well
done to everyone!
Bonuses are out.
3 THE SCOOPUPDATES
NEW STARTERS
This month Ayla Atkins has joined
us as Administration and Finance
in Support Office, Hastings.
Our people are what make us tick,
so it’s pretty important you get to
know them all!
1. What time do you get up in
the morning and what is your
favourite breakfast?
I get up at 4:30am every morning
and my fave brekkie is pancakes.
2. What’s your secret talent that
nobody knows about?
I can do fancy skateboarding tricks.
3. What are 3 things you
are grateful for?
Nature, my bed and donuts.
4. Pick someone close to you
and tell us one amazing feature
of this person
My friend Jaimee, she always
remembers the small but significant
things about others.
ON THE MOVE: PERFORMANCE
AUCKLAND MOVE REVIEWS
As you all know, the Auckland branch is moving Its mid-year review time which is a great
on the 16th of November. opportunity to reflect on your achievements
Old Address: over the past six months and check in on the
8/163 Lady Rugby Drive, East Tamaki, Auckland 2013. goals you set.
New Address: There are three parts to the review – completing your
assessment via Bamboo, your manager completing
27 Crooks Road, East Tamaki, Auckland 2013.
their assessment on your performance, reviewing your
Please update your contact records with our new goals and then meeting with your manager to discuss.
street and postal addresses. Once you have had your review you should be clear on
Our phone number will remain the same how you are performing, what your priorities are for the
– 09 279 74 52. next six months and what areas you need to develop in.
If you have any questions please contact Bevan All this should be captured in Bamboo. Take some time
and the team directly. to check out the guide HERE
4 OIL INTEL STAFF NEWSLETTER | #15 – NOVEMBER 2020UPDATES
BIG
THE
ND
WEAEKE
Y !
AW
A big thank you to the Culture Champions for their
organisation of the Big Weekend. Each and every one
of us had a fantastic time filled with a LOT of laughter.
From the organisation of the breakfast, to the amazing
race and beyond, you truly nailed it this time!
5 THE SCOOPWow, we really do clean up nicely don’t we people! We are
so proud of all of our award winners at the Night of Legends –
you most certainly do not go unnoticed in your teams.
For those who weren’t able to attend, here’s a recap of our winners.
Check out the photobooth images in the shared drive (S:\Public\
Photos\2020\NOL\Photo Booth)
• Inspiring leader – Gareth Allen
• Branch of the year – Christchurch
• Sales person of the year – Grant Simpson
• Branch person of the year – Grant Fargher
• Health, Safety and Wellness award – Meihana Rehu
6 OIL INTEL STAFF NEWSLETTER | #15 – NOVEMBER 2020UPDATES
EVENTS THE REBRAND
With the signing of the JV with Total, Oil Intel became Total Oil
COMING UP New Zealand. No longer a distributor but an affiliate of Total (woohoo)
– one of the largest energy companies in the world alongside the
likes of Castrol, Shell and Mobil.
NOVEMBER ‘20
It is a 50/50 partnership, and as most know this means we keep the local
flavour and ‘us’ factor that has made us so successful.
Hawke's Bay
Sun 8 As part of this we need to shed our Oil Intel brand and move to Total.
v. Wellington
We have already changed some of the trading requirements such as our
CCNZ Cable Price
Excavator Operator legal business name and a few other things and plan to roll out the new
Competitions brand over the next few months.
Sat 14 Waikato & BOP First cabs off the rank will be new business cards for all staff, vehicles
will be changed, and the website will undergo a review and refresh with
Sun 15 Taranaki v Hawke's Bay our new look too. Building signage will be updated as a phased approach.
Many of you got a sneak peek with Reuben’s vehicle at TBW a few
of weeks back.
13-15 Big Boys Toys
Here is a bit of a timeline of the transition:
CCNZ Cable Price
Excavator Operator Legal business name change – done. All suppliers
Competitions and customers have been notified of the change.
Sat 21 Nelson & Marlborough
Branding for business cards, email signatures,
DECEMBER ‘20 letterheads and vehicles – in progress
CCNZ Cable Price
Excavator Operator Building signage – start with new moves (Auckland),
Competitions ageing (Tauranga)
Sat 5 Northland
2021
FAQ
CCNZ Cable Price How should I answer the phone?
Excavator Operator Feel free to answer your phone Total Oil New Zealand
Competitions
and update your voice mail.
– 2020 –
Jan 23 Otago
How does the Elf brand fit into all of this?
Feb 27 Wellington & Wairarapa
Total NZ is our CORPORATE business brand.
Mar 18 National
Total, Elf, Chemz, Oil Intel (Kemsol), Enirgi etc are our
Jul 21 CCNZ Awards PRODUCT brands.
When talking about our business ss- we talk about Total. When
talking about our awesome products we talk about Total and Elf etc.
What is happening with the Oil Intel branded products?
Will Oil Intel still exist?
ERP SYSTEM: Oil Intel will cease to exist. We will phase out Oil Intel branded
Lots of great progress is being products over time. We need a new brand name too. Ideas
made on our ERP project. most welcome!!!!
Our primary objective is to
incorporate a system that will
TUTTON, JULIE TUTTO
benefit every single member
of our team (from finance, to
warehouse and logistics, sales, REMINDER:
tech and marketing).
Please watch this space
for any future
YOU ARE INVITED TO OUR VER
The Customer Account Application form has been updated –
please use the version available in the shared drive.
updates. WATCH
THIS
SPACE!
NIGHT OF LEGENDS AWARDS
Note: Our Overdue Account + Collection Policy has been
streamlined
Join us for a Night full of Lege
7 THE SCOOP
put on your best dancing shoBANANA
MUFFINS
This is such a simple recipe,
10 mins and they’re in the oven.
Recipe makes 12 muffins.
What you need:
3 large ripe banana’s
¾ cup sugar
1 egg (size 7)
80g melted butter
1½ cups plain flour
1tsp baking powder
1tsp baking soda
½ tsp salt
Let's get baking:
1. Pre-heat oven to 175°c – get it nice and hot.
2. Melt the butter, add the banana, sugar
and egg, mix thoroughly.
3. Sift in all the dry ingredients and mix.
4. Spoon mixture into muffin cases.
I find a dessert spoon is the perfect
amount per muffin.
5. Pop in the oven for 25 mins.
6. Enjoy
8 OIL INTEL STAFF NEWSLETTER | #15 – NOVEMBER 2020TECHNICAL
GET TO KNOW
YOUR TECH TEAM
Our Technical department consists of Tony Blackburn, Craig Foothead, and Bob Foothead,
who all have an abundance of knowledge of all thing’s lubricants. We wanted to kick off the
newsletter by introducing the team, and explaining what exactly they can do for you.
TONY BLACKBURN BOB FOOTHEAD CRAIG FOOTHEAD
TECHNICAL MANAGER TECHNICAL SUPPORT TECHNICAL SUPPORT
Tony started with us back in the Bob has been at Support Office since Craig has been at support office
year 2000, having just celebrated 2013 taking the role as Technical since 2018 in the role of technical
20 years with the company. “T” has Support. With a wealth of knowledge support after 3 years in Auckland
been here since the Oil Imports days, up his sleeve, Bob has a passion in the operations position. Craig
through to Oil Intel, and now Total Oil for everything in the industry. From spearheads taking the recycling up
NZ. Tony has a vast background of oil extraction and production, to Henderson road every fortnight or so.
knowledge, with years of experience specifications and characteristics When not dealing with general day to
as a mechanic for automotive, heavy – Bob is a walking dictionary of all day phone enquiries, Craig ensures
diesel and agriculture. If you’ve got things Total Oil. Bob is also taking safety and technical data sheets are
any questions, Tony is your go to guy! the lead on our “Good People” pillar, up to date and compliant, all HSNO
T has a “small” addiction to cars, and making corporate responsibility a info is correct, does fleetlists and
when he’s not working in the office, priority to us all. Bob spearheads other projects like website tech info,
you’ll find him working on his cars. the Lubricant Container Stewardship and lube advisor. When Craig is not
programme (among many other at his desk it is a holiday, weekend,
things!) that pushes both us and nightime, lunchtime or he is in a
other oil companies in New Zealand meeting elsewhere.
to eliminate oil container waste, for a
clean green Aotearoa. When he’s not
at his desk, you’ll hear Bob getting
passionate for all things rugby.
9 THE SCOOPSO WHAT CAN
OUR TECH TEAM
DO FOR YOU?
SUPPORT
• Help desk:
Phone, website (chat) and email questions. From staff
and customers for product applications, product cross
overs and product options.
• Oil Monitoring Results:
Review of analysis and advising staff and customers
of the findings if any issues are found.
TOOLS AND INFORMATION
• Fleet lists:
Checking over fleet lists for customers of oil
• TDS & SDS:
recommendations made by staff.
We maintain files for Technical and Safety data sheets,
• Training: updating to the latest versions where available.
Technical training for staff, customers, distributors These are routinely updated on the website.
and resellers on oil specifications and applications.
• Product Bulletins:
• Product Consolidations: Written by technical to advise of product changes
Review of current customer products with aim of in specification or approvals.
consolidation.
• Reference and tech library:
• Customer site visits: We maintain a large data base of reference materials
Educational sessions, product application and review, for oils and OEM information.
equipment research, future planning, oil monitoring
• Lube Advisor:
storage and dispensing.
Online website for oil applications. We are working
on a New Zealand version and aim to have this live
from February 2021.
ENVIRONMENTAL
• Oversee and manage the nationwide collection of Total
drums and containers.
COMPLIANCE
• SDS & TDS updates to New Zealand H&S requirements.
• Product approvals:
RESEARCH NZ Food Safety approvals both MPI and Quality assure.
• Product range review: You can contact our tech team at 0800 TOTAL ELF
Regular review of new and old products to try and cover (0800 86825 353).
market changes or requirements.
• Metal working fluids:
Concentration and PH testing.
• Trends:
By product, marketing, OEM and competitors.
• Specialty Fluids: New marketing and opportunities.
• Product trials.
10 OIL INTEL STAFF NEWSLETTER | #15 – NOVEMBER 2020SPONSORSHIP
Magpies
The Mitre 10 Cup comes to an end
this month – and anything could
happen! The Pies are currently
standing at the top of the table, and
are taking on Wellington in Hawke's
Bay on Sunday the 8th of October.
It’s been a great season so far, with
massive attendance at McLean
park during the home matches.
The Family Fun Zone has been a
hit with the kids, and so has all the
surrounding activations such as the
drum band and photobooth. The
Magpies has successfully defended
the mighty Ranfurly Shield against
both Northland and Manawatu
after winning the challenge to
Otago. Sharni has already begun
brainstorming for the 2021 season
– if you’d like to see something in
particular, flick her a message at
sharni@oilintel.co.nz
11 THE SCOOPELF RHINO SERIES
– THE LEGEND GOES ON
In early October, we officially announced we have signed as official LIST OTHER ONES
lubricants partner for the Elf Rhino Racing Series 2020/21. • Cable Price Excavator Operator
Established in 2014, the series is running for it’s 7th consecutive year. Started • Westland Motorcycle Club
by SsangYong New Zealand, Murray Brook and Simon Duffy now run the series, • Jack Lawson Racing
as these two passionate drivers are keen to keep the series alive to provide a
pathway for young drivers to learn and progress in NZ motorsport. And that they • CCNZ Awards
have already done, with Antal-Rafael Sabo getting the round win in his first ever • Big Boys Toys
meeting – how cool! We plan to catch up with Antal over the coming months • Keijzer Racing
about his experience and passion for driving (stay tuned!). • Two8 Motorsport
• Greer Logging
• Rod Fox Contracting
• Martyn Seddon
• Nuki’s Boxing Gym
SPONSORSHIP PROCESS
As you can see, we have been receiving a lot
(and I mean a lot!) of sponsorship requests
over the last 6 weeks. Please ensure that these
requests are filled out from the link on our
BambooHR home page, and all sponsorship
requests are to go through Sharni
(sharni@oilintel.co.nz).
CHRISTMAS IS COMING!
WEBSITE REVIEW This year, in lieu of customer
The marketing team are currently reviewing our website
gifts we will be donating $5000
for numerous reasons. The current priority is getting all
to KidsCan!
of our SDS sheets onto the website (yes, even for the
products not listed) in a space that is easy to navigate for 2020 has been particularly tough on many families,
our customers. In addition to the Total Oil NZ rebrand, the and we want to be able to support where we
team is also looking at the website navigation. The team are can. Of course this means that we will be holding
looking at improving the ease of using our website for our back on gifts, morning teas etc, so we can focus
customers, through exploring different ways of displaying on putting our efforts into the wider community.
our data. If you have any feedback on the website that you Christmas card production is
would like to share, or anything you or your customers may underway, and 2021 Diaries WATCH
have difficulty with, talk to Sharni at sharni@oilintel.co.nz on the water. THIS
SPACE!
12 OIL INTEL STAFF NEWSLETTER | #15 – NOVEMBER 2020TOPICS IN OUR NEXT ISSUE:
THE CHRISTMAS EDITION!
WANT TO BE WORLD FAMOUS AT OIL INTEL?
Contribute to our next newsletter – contact Sharni.
C&C 002586_NOVEMBER 2020
DISCLAIMER: The information contained in this
newsletter was intended for Oil Intel staff only
and is not for distribution outside Oil Intel.You can also read