Section 4 Summary Reports - Performance Against the Corporate Plan 2007-10

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Section 4 Summary Reports

         Performance Against
         the Corporate Plan 2007–10
         The Corporate Plan 2007–10 includes three levels   Objective 1—Ensure the ABC’s
         of performance measurement.                        independence, integrity and high
         The first level measures the effectiveness or      standards.
         outcome of ABC services in providing benefit to
                                                            Efficiency of complaints management
         the Australian community. These measures and the
                                                            measured by performance against statutory
         ABC’s performance against them in 2007–08 are
                                                            and ABC-imposed timelines.
         set out in the Corporate Plan Summary (page 10).
                                                            During 2007–08 the ABC responded to 11 431
         The second measures how well the ABC performs      written complaints. Of these 81% were responded
         in relation to four high-level objectives. The     to within the 28-day time period specified in the
         measures encompass 11 key result areas across      ABC Editorial Policies. Overall, 99.5% of written
         four dimensions of performance identified in the   complaints were responded to within 60 days,
         Plan: good governance; output and audiences;       which is the statutory period for response to
         value for money; and learning and growth.          complaints about ABC Code of Practice matters.
         The third level of evaluation relates to the       During the same period, the ABC’s Complaints
         actions and performance targets set for each of    Review Executive reviewed 70 complaints. Of these
         18 strategic priorities. For reporting purposes,   98.6% were responded to within 28 days and
         these targets are assessed as “Achieved”, “On      100% within 60 days.
         Track”, “Not Achieved” or “Ongoing”, the latter
                                                            Results of Editorial Policy Assurance Surveys.
         representing a commitment over the life of
         the Plan.                                          The Director of Editorial Policies undertook five
                                                            quality assurance projects. The first examined
                                                            the quality of ABC processes for taking corrective
         Key Results Areas                                  actions when they were warranted. The project
                                                            found that in almost every case corrective
         Measuring how well the ABC performs in relation    actions had been carried out. Some inconsistent
         to four areas of performance: good governance;     practices in the handling of online corrections
         output and audiences; value for money; and         were found and a series of recommendations for
         learning and growth—measured twice yearly.         improvements were made.

                                                            The second project examined the accuracy of
                                                            three of the ABC’s principal radio current affairs
                                                            programs—AM, The World Today and PM. An
                                                            independent panel reviewed a random sample
                                                            of 150 items broadcast and determined that
                                                            95.3% of the items sampled were either wholly or
                                                            substantially accurate for plain facts and 97.3%
                                                            were wholly or substantially accurate as to context.

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                                                                                                                     4
Other projects examined samples of television          ABC buildings by 2.3% from 878 megajoules per
news content, radio topical and factual content,       square metre per annum in 2007 to 858 in 2008.
and online opinion content. The current ABC            Fleet fuel intensity also fell by 2.3% from 3.84
Editorial Policies 2007 set out an impartiality        megajoules per kilometre per annum in 2007 to
requirement for each of these three categories of      3.76 in 2008.
content. Final reports were due in July 2008.
                                                       Electricity consumption increased by 0.8% and
In August 2007, the Managing Director requested        natural gas consumption by 0.6% in 2007–08 due
a review of the adequacy of the Editorial Policies     to the roll-out of new digital broadcast equipment
in relation to journalistic sources and the            in parallel with existing analog systems.
reporting by journalists of events in which they are
                                                       The Corporation has also established a Green
participants. The Board approved the insertion of
                                                       Futures Steering Committee to assist the ABC
new sections (4.7 and 4.4.13–15) into the Editorial
                                                       meet its performance targets and to ingrain
Policies that, following a consultation period, take
                                                       environmental best practices in the behaviour of
effect on 1 July 2008.
                                                       all staff.
In the federal election coverage of October–
                                                       See also Commitment to a Greener Future pages
November 2007, the ABC used internal and
                                                       59 to 63.
external resources to monitor the amount of
coverage given to candidates and party officials
(share-of-voice data) to help provide assurance
that coverage met all required standards of
                                                       Objective 2—To be recognised as the
accuracy and impartiality. The election coverage       leading Australian public media space
monitoring work was reported to the Board and          where people engage with issues
published on ABC Online.                               and ideas.
Fulfilment of statutory and regulatory                 Percentage of first-run Australian television
obligations.                                           content (between 6 pm and midnight,
                                                       between 6 am and midnight) annually.
The Corporation believes it has fulfilled all of
its statutory and regulatory obligations during        • 6 pm and midnight: 52.8% (48.4% in
2007–08 with the exception of responding to all          2006–07) on ABC1
written complaints within the 60-day statutory         • 6 am and midnight: 34.5% (35.0% in
period. The ABC responded to 99.5% of written            2006–07) on ABC1.
complaints within 60-days.                             Comment: These results reflect the hours
Environmental impact assessment and                    broadcast from the Sydney transmitter, comprising
evidence of response.                                  national and local New South Wales transmission.
                                                       Figures may differ slightly in other States and
The ABC has established an Environment
                                                       Territories as a result of varying levels of local
Management System which sets out high-level
                                                       content. The decline is not noteworthy.
policies, objectives and targets and provides
for monitoring and reviewing performance.              Data for ABC2 is collected across total hours
The System is based on international standard          of broadcast. 9.9% was achieved in 2007–08
ISO14001:2000.                                         compared to 8.6% in the previous year.

The Corporation has set targets to reduce its          Percentage of Australian television programs
greenhouse gas emissions by 40% (to 60% of             in the ABC’s 20 highest rating programs.
1997 levels) by 2020 and by 60% (to 40% of 1997
                                                       • ABC1—Metropolitan: 65% (60% in 2006–07)
levels) by 2050.
                                                       • ABC1—Regional: 50% (55% in 2006–07).
Overall during 2007–08 the ABC achieved a              Comment: The increase in metropolitan
reduction of 0.8% from 44 188 tonnes CO2-e to          represents one additional program appearing
43 758 tonnes CO2-e. This was primarily due to         in the top 20 list, while in the regional list it
an overall reduction in the energy intensity of all    represents one less program.

                                                                                              SUMMARY REPORTS   117
Performance Against the Corporate Plan 2007–10 continued

         Percentage of Australian music performance                  Critical recognition through major
         on each Radio network that broadcasts                       media awards.
         music.                                                      See Appendix 21 (page 208).
         • triple j: 41.1% against target of 40%
         • ABC Classic FM: 34.6% against target of 30%               Overall ABC (combined) audience reach.
         • ABC Radio National: 30.2% against target                  72% which is the same as in 2006–07.
                                                                     Source: ABC Awareness and Usage Survey 2008 and ratings analysis
           of 25%                                                    conducted in the same month in 2007 and 2008.
         • ABC Local Radio: 31.5% against target of 25%
         • dig: 40.5% against target of 40%                          Audience share for ABC Television and
         • dig jazz: 24.9% against target of 25%                     ABC Radio.
         • dig country: 25.6% against a target of 25%                Television:
         • Radio Australia: 60% against a target of 60%.             ABC1—Metropolitan (free-to-air, people share)
                                                                     • 6 am to midnight—16.5% (15.7% in 2006–07)
         Comment: The result for dig jazz is not
                                                                     • 6 pm to midnight—17.2% (16.3% in 2006–07)
         considered statistically significant.
                                                                     ABC1—Regional (free-to-air, people share)
         Percentage of original content scheduled                    • 6 am to midnight—18.4% (17.1% in 2006–07)
         across mainstream radio services and web                    • 6 pm to midnight—18.7% (17.3% in 2006–07)
         stories produced for ABC Local Online.                      ABC1—Metropolitan (total viewing, people share)
         • Original content: 88.1% (This is a new measure.           • 6 am to midnight—12.4% (12.1% in 2006–07)
           No comparative data is available for 2006–07.)            • 6 pm to midnight—13.9% (13.4% in 2006–07)
         • Web Stories: 11 818 (Measurement not                      ABC1—Regional (total viewing, people share)
           available as percentage. This is a new                    • 6 am to midnight—13.2% (12.7% in 2006–07)
           measurement. No comparative data is                       • 6 pm to midnight—14.5% (13.7% in 2006–07).
           available for 2006–07.)                                   Comment: Share data for ABC2 was not available
                                                                     during 2007–08.
         Percentage of state/local “breakout”
                                                                     • Radio: 20.7% (20.5% in 2006–07).
         television broadcast hours.
         Of the 10 910 total ABC1 television hours 2 217             Audience reach by media platform and
         hours (20.3%) were unduplicated, state-based,               network.
         first-run television broadcast hours compared to            Television:
         20.5% in 2006–07. Data is not collected for ABC2
                                                                     • ABC1—Metropolitan (24 hour)—60.1% (60.4%
         as this network transmits a national feed only.
                                                                       in 2006–07)
         Comment: The decline is not considered
                                                                     • ABC1—Regional (24 hour)—62.4% (64.2% in
         noteworthy.
                                                                       2006–07)

         Percentage of people who consider the                       • Radio: 32.9% (32.7% in 2006–07)
         quality of programming on ABC Television,                   • Online: Active internet population—19.5%
         Radio and Online is good.                                     (18.4% in 2006–07).
         • Television: 82% (81% in 2006–07)                          Comment: Declines are not considered statistically
         • Radio: 65% (64% in 2006–07)                               significant.
         • Online: 91% (88% in 2006–07).
                                                                     Total podcasts, vodcasts and streamed
         Source: Newspoll, ABC Appreciation Survey, 2007 and 2008.
                                                                     media.
         Comment: None of these changes are statistically
                                                                     • Podcasts: 41.5 million (22.9 million in 2006–07)
         significant.
                                                                     • Vodcasts: 18.6 million (5.5 million in 2006–07)
                                                                     • Streamed Media: Full-year data is not available
                                                                       due to a change of content delivery system
                                                                       during the year.

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                                                                                                                         4
Objective 3—Deliver maximum                           on 1 July 2007 and entered into an agreement
benefit to the people of Australia                    with Vision Australia, providing access to the
                                                      ABC back catalogue. ABC Commercial retained
through the effective and efficient
                                                      the rights for digital download to audio product
delivery of ABC services.
                                                      and continued to distribute BBC product. ABC
Levels of resource utilisation.                       Commercial rationalised the number of key brands
The level of resource utilisation of production       managed by the Licensing business and licensed
staff within the Production Resources Division        the manufacture and distribution of gift products
was 89.2% for 2007–08 compared to 89.5%               for key brands to external partners.
in 2006–07.                                           ABC Commercial implemented a range of controls
Comment: The decline is not considered                and operational efficiencies to improve the
statistically significant.                            financial performance of the ABC Books business.

Levels of asset utilisation.                          In May 2007, the ABC engaged the Boston
                                                      Consulting Group to review its television
Data collection for this measure has been
                                                      production activities in conjunction with the ABC’s
contingent on the deployment of suitable software
                                                      Corporate Development team. The Review was
to record asset usage. This occurred in January
                                                      to determine and make recommendations on the
2008. Data will be available from 2008–09
                                                      most efficient and effective television content
onwards.
                                                      production model. The Managing Director in
Efficiencies delivered through business               March 2008 announced the first three of the
process re-engineering.                               planned initiatives: the creation of a new division,
The following provides a cross-section of activity    ABC Resources, drawing together Production
during 2007–08.                                       Resources and Resource Hire, effective from 1 July
                                                      2008; the replacement of television news studio
A number of business processes have been
                                                      technology that is reaching the end of its life-cycle
replaced with electronic systems which simplify
                                                      with a more efficient, automated studio system;
tasks and reduce the time and resources needed
                                                      and the centralisation of graphics production for
to complete those tasks, as well as reducing paper
                                                      ABC Television News programs.
and energy consumption. During 2007–08 these
included:                                             Levels of new business activities.
                                                      The following is a cross-section of activity during
• The Electronic Asset register (a web-enabled
                                                      2007–08.
  process for controlling asset registration into
  SAP to replace the existing paper process)          ABC Innovation developed and launched a
                                                      downloadable application for mobile phones to
• The Electronic Remittance Advice system which
                                                      receive ABC election coverage directly from the
  replaced the existing paper process.
                                                      ABC. This free service was one of the first of its
One Person Operation (OPO) has been                   type in Australia with users receiving content
implemented in two television news studios. The       directly from the ABC rather than via a mobile
studio control rooms have been outfitted with         phone carrier. The application had over 4 000
state-of-the-art equipment, where functions are       downloads and is now being used for other ABC
sufficiently automated to enable a news service       content including news, sport and weather.
to go to air with significantly fewer people in the
                                                      ABC Commercial entered into new business
control room and on the studio floor.
                                                      ventures with–My Space (ABC content), News
The Corporation has finalised an ABC Payroll          Magazines (delicious and Gardening Australia),
service delivery agreement that delivers a 25%        National Geographic (Library Sales), Jasnor Pty Ltd
reduction in annual fees.                             (gift manufacture and distribution), Dymocks and
                                                      Australia Post (retail distribution), Vision Australia
Following a review of businesses not operating
                                                      (audio product), Harcourt Brace (educational
on a profitable basis—Audio, Licensing and
                                                      publishing), Telstra BigPond (ABC content—
Gift—ABC Commercial closed the Audio business

                                                                                              SUMMARY REPORTS       119
Performance Against the Corporate Plan 2007–10 continued

         BigPondTV), YouTube (ABC content), Globecast          Commission, State film funding bodies and the
         (APEC coverage), Air Sport Limited (Hang Gliding      Australia Council.
         Minicam coverage), First Take Productions (Boxing
                                                               Ongoing discussions with the Screen Producers
         outside broadcast coverage) and Best Picture Show
                                                               Association of Australia on developing Terms of
         (Rights to Bindi: The Jungle Girl), Good News
                                                               Trade.
         Week (high definition production), Fremantle
         Media (Studio productions), Film Australia            Involvement in deliberations surrounding new
         (program sales), History Channel (DVD rights),        agency, Screen Australia, implementation of new
         Universal Magazines (proposal for new magazine),      producers’ offset, funding levels for television
         Vodafone (ABC comedy content licensing), Circe        and public broadcasting and development of the
         Productions, Essential Viewing and Natural History    government’s arts, film and television policy.
         New Zealand (footage sales clients).
                                                               Networking events organised and well attended by
         Online developed iView, which was Beta tested         ABC Television’s independent production partners.
         as a device called “ABC Playback”. iView is an
                                                               Ongoing productive communication with strategic
         internet broadcasting service which provides a
                                                               stakeholders such as the Australian Children’s
         selection of recently-aired television and archived
                                                               Television Foundation and Foxtel.
         programming from the ABC. It offers high fidelity,
         full-screen video for high speed internet users.      Parliament House provided approval for Australia
                                                               Network to be transmitted through the Parliament
         Percentage of non-Appropriation revenue as
                                                               House internal house monitoring system. The
         a percentage of total costs.
                                                               approval came after considerable lobbying at
         5.1% (3.9% in 2006–07).                               various levels including lobbying by the ABC
         Qualitative evidence of engagement with               Chairman to the Prime Minister. Under the
         external stakeholders.                                arrangement Australia Network will be available
                                                               to all parliamentarians on a 24-hour, seven-day-a-
         The following is a cross section of activity during
                                                               week basis.
         2007–08.
                                                               During April 2008, Chief Executive of Australia
         75th Anniversary celebrations of the ABC. A
                                                               Network, Bruce Dover accompanied ABC
         series of 12 concerts and/or open days held
                                                               Chairman, Maurice Newman and Managing
         around Australia from July to October 2007,
                                                               Director, Mark Scott on a tour of several Asian
         attracting more than 300 000 people and
                                                               countries. The purpose of the trip was to execute
         providing opportunities for engagement with key
                                                               a content sharing agreement between the ABC
         stakeholders in each community.
                                                               and Central China Television (CCTV) and to allow
         Pre-election engagement with both the                 the Chairman and the Managing Director to see
         Government and Opposition around policy               first hand the challenges and complexities faced in
         priorities in communications and broadcasting.        operating a television network in the diverse Asia
                                                               region. Countries visited included China, Vietnam,
         Post-election engagement with the new Minister,
                                                               Singapore, Thailand and Malaysia.
         Senator Stephen Conroy, including discussion
         of the new government’s policy priorities.            Australia Network’s new flagship program,
         Engagement also with senior departmental              Newshour with Jim Middleton was launched at a
         officials around shifts in policy and budget          cocktail reception in the Mural Hall of Parliament
         priorities for 2008.                                  House, Canberra on18 February 2008. The
                                                               function was attended by around 120 people
         Ongoing relationship with the Djilpin Art
                                                               including Government Ministers, Members of
         Aboriginal Corporation in relation to licensing of
                                                               Parliament, public service heads, members of
         Dust Echoes to external parties.
                                                               the diplomatic corps and industry groups. The
         Production partnerships: ongoing relationships        program was launched by the ABC’s Managing
         and initiatives being developed with funding          Director, Mark Scott and Foreign Minister,
         agencies including Film Australia, Australian Film    Stephen Smith.

120   S U M M A RY REPORTS
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                                                                                                                         4
Objective 4—Sustain and grow the                       Performance against external occupational
ABC through high-quality leadership                    health and safety benchmark standards.
and an environment of responsibility                   In 2005 the ABC committed to national targets for
and opportunity.                                       occupational health and safety (OHS) performance
                                                       for the period 2002–12. These targets relate to
Employee survey results.                               achieving reductions in workplace injury, lost time
Development of an employee survey has been             and time elapsed for return to work. Comcare
contingent on finalising the restructure of the        measures performance against these targets for
People and Learning Division. It is anticipated that   all Commonwealth agencies including the ABC.
the survey will be developed in the second half of     These measures provide benchmarks for the ABC
2008 with the first survey planned for 2009.           to assess its performance in this area.

Turnover and absenteeism benchmarked                   The ABC is on track to deliver on the targets
externally.                                            relating to reductions in workplace injury. The
The ABC has begun tracking employee initiated          ABC’s results for reduction of lost time and in time
separation and unscheduled leave and measures          elapsed for return to work have improved but are
these against external benchmarks annually. To         not on target for this year. However, the ABC’s
date the Corporation has used free benchmarking        results against this target are significantly better
services (updated annually) through the Australian     than other Commonwealth agencies and the
Human Resource Institute (AHRI) and Info HRM           overall trend indicates the ABC is on track to meet
Consulting.                                            this target over the long-term. (See Appendix 12,
                                                       page 193.)
Employee initiated separation (turnover) measures
the proportion of the workforce that initiated
its own separation from the ABC and indicates
unplanned skill loss to the ABC. The ABC’s result
                                                       Performance Targets
of 10.14% places the Corporation between the           The ABC Corporate Plan 2007–10 sets out 100
25th percentile (8.18%) and the median (11.87%)        individual targets. In this, the Plan’s first year of
of the All Industries Benchmark results.               operation, 16 (16%) of the targets were achieved.
                                                       Of the remaining 84 targets, 21 (21%) are on
Unscheduled leave measures the percentage of           track to be achieved as required, 2 (2%) have not
available workdays employees are absent for            been achieved and 61 (61%) were identified as an
unscheduled reasons. This can be an indicator          ongoing commitment over the life of the Plan.
of employee morale and a predictor of future
turnover. The ABC’s result of 6.70 indicates that
each employee, on average, is absent from work
                                                       Objective 1—Ensure the ABC’s
due to illness for about seven days each year. This
                                                       independence, integrity and high
result places ABC above the All Industries median
result of 6.21. However, when compared with
                                                       standards.
the public sector the ABC’s result falls between       Key Directions 2007–10
the target 25th percentile (6.36) and the median       Editorial Standards: Uphold the highest editorial
(7.51).                                                standards in Australian broadcasting.
Investment in staff learning and                       Corporate Governance: Advance the ABC’s
development.                                           reputation and high performance standards
A level of 2.14% of base salary expenditure has        through the ongoing evaluation of governance,
been spent on staff learning and development.          policies and procedures.
This is in line with the Corporate Plan target of a
                                                       Corporate Citizenship: Contribute to the life of
minimum of 2% of base salary expenditure and is
                                                       Australian communities and to the maintenance of
the same level as achieved in 2006–07.
                                                       a healthy environment.

                                                                                              SUMMARY REPORTS       121
Performance Against the Corporate Plan 2007–10 continued

         Editorial Standards                                  Corporate Citizenship
         Strategic Priority 1                                 Strategic Priority 3
         Strive for the highest editorial standards and       Work with local and international
         in particular with regard to:                        communities to foster relationships and
         • Accuracy                                           goodwill.

         • Impartiality and fairness                          Actions and Targets
         • Public debate.                                     Undertake or participate in public events in
                                                              association with local communities. Ongoing
         Actions and Targets
         Ongoing review of the ABC Editorial Policies to      Through the ABC’s selective participation in charity
         ensure they are adequate for the changing media      events, provide support to communities in need.
         environment. Ongoing                                 Ongoing

         Apply corporation-wide interpretation and advice     Work with broadcasters internationally, especially
         on the implementation of the ABC Editorial           in Asia and the Pacific, to develop strong and
         Policies. Ongoing                                    responsible media institutions that operate in the
                                                              public interest. Ongoing
         Ensure that all staff understand their obligations
         and comply with ABC Editorial Polices and that       Contribute actively to policy and professional
         content makers are trained in the Policies to an     discourse internationally, through participation
         advanced level. Ongoing                              in media organisations and regulatory forums.
                                                              Ongoing
         Maintain quality control of ABC content through
         regular self-evaluation. Ongoing                     Strategic Priority 4
                                                              Minimise the impact of ABC activities on
         Review and develop quality assurance systems
                                                              Australia’s environment, biodiversity and
         to generate regular, credible, evidence-based
                                                              heritage places.
         assessments of compliance of ABC content with
         Editorial Policies. On Track                         Actions and Targets

         Acknowledge and respond to audience complaints       Set and achieve annual targets to improve energy
         in a timely and impartial manner. Ongoing            and water consumption across the Corporation.
                                                              On Track
         Corporate Governance
                                                              Set and achieve annual targets to reduce the
         Strategic Priority 2
                                                              Corporation’s Co2 (carbon) emissions. On Track
         Apply best practice standards of corporate
         governance and public accountability.                Undertake energy audits of ABC facilities.
                                                              Achieved
         Actions and Targets
                                                              Identify and take account of the environmental
         Maintain and provide best practice governance
                                                              footprints when negotiating procurement or
         systems and reporting processes to enable the
                                                              service contracts. Ongoing
         Board to fulfil its obligations under Section 8 of
         the ABC Act. Ongoing                                 Identify and care for heritage places under the
                                                              ABC’s control through the implementation of its
         Ensure that risks identified annually inform
                                                              Heritage Strategy. Ongoing
         the development of strategic priorities and
         management responses. Ongoing                        Comply with the Corporation’s obligations under
                                                              the Environment Protection and Biodiversity
         Ensure a working environment that meets
                                                              Conservation Act 1999 (Cwlth). Ongoing
         recognised occupational health and safety
         requirements. Ongoing                                Consider the whole-of-life impact of planned
                                                              facilities and equipment on energy efficiency, the
                                                              environment and biodiversity. Ongoing

122   S U M M A RY REPORTS
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                                                                                                                         4
Objective 2—To be recognised as the                      Record 600 major music concerts performed
leading Australian public media space                    in Australia, per year, over the life of the Plan.
                                                         Achieved
where people engage with issues
and ideas.                                               A minimum of five initiatives per calendar year,
                                                         over the life of the Plan, to identify and support
Key Directions 2007–10
                                                         new Australian artists. Achieved
Content: Contribute to a sense of national identity.
                                                         Maintain the level of Australian drama on ABC
Audiences: Deliver great media experiences, in           Radio National at 75% of all drama broadcast.
more ways, more often.                                   Achieved
Innovation: Build a digital public broadcaster           Online and Other Platforms:
to keep the ABC at the leading edge of media
                                                         Strengthen the presentation and content offering
development.
                                                         of ABC News Online (audio, video and text) over
Content                                                  the life of the Plan. Ongoing
Strategic Priority 5                                     Develop and support a parenting portal,
Strengthen the distinctiveness of ABC                    educational and documentary portals and special
content.                                                 regional animation and video do-it-yourself
                                                         initiatives for children. Ongoing
Actions and Targets
                                                         Develop opportunities for new and existing
Television:
                                                         audiences to access Australian content by
Increase the level of first-release Australian content   providing material on new and emerging
on ABC Television, year-on-year, with particular         platforms. Ongoing
emphasis on drama, documentaries and children’s
drama. On Track                                          Local Presence:
                                                         Use the Corporation’s presence across Australia, to
Broadcast at least 55% Australian content between
                                                         provide engaging and compelling content for local
6 pm and midnight; and achieve a minimum of
                                                         audiences—at least maintaining 2006–07 levels of:
50% Australian programs in the ABC’s 20 most
popular programs as measured in the five biggest         • unduplicated content on ABC Local Radio and
cities and Tasmania/regional markets. Achieved             the number of web stories produced for ABC
                                                           Local Online. Ongoing
Source and present content that will uphold the
ABC’s reputation for quality programming as              • state/local breakouts from the national
perceived by a large majority (at least 80%) of            television schedule. Ongoing
Australians surveyed. Ongoing
                                                         Continue to review the location of regional radio
Increase the total value of investment in Australian     stations to ensure they reflect significant changes
television content, compared with 2006–07, taking        in population demographics. Ongoing
account of the ABC’s intellectual property interests.
                                                         Emergencies and Events of Major
Achieved
                                                         Significance:
Television content aimed at children will achieve a      Continue to develop the role of ABC Local Radio
minimum of 25% Australian content. Achieved              and ABC Local Online as the primary point of
Radio:                                                   connection for communities across Australia at
                                                         times of emergencies. Ongoing
Maintain the 2006–07 levels of Australian content
scheduled across local and national radio services.      Provide comprehensive coverage of events of
On Track                                                 major significance and celebration across networks
                                                         and platforms as appropriate. Ongoing
Continue to give priority to Australian music
performance by setting and achieving annual
targets for all radio networks that broadcast music.
Achieved
                                                                                                 SUMMARY REPORTS    123
Performance Against the Corporate Plan 2007–10 continued

         Strategic Priority 6                                  Harness the strength of the ABC’s multiplatform
         Attract the maximum potential audience                presence and leadership in a range of content
         respectively for Charter-based content of             categories. Ongoing
         “wide appeal” and of more “specialised                Develop the capacity to deliver continuous news
         interest”.                                            on radio, television, online and on mobile devices.
         Actions and Targets                                   On Track

         Apply an integrated programming and scheduling        International:
         strategy across ABC Television channels, the          Develop a cross-platform experience between
         internet and other emerging platforms, to increase    Australia Network, Radio Australia and ABC
         total levels of content usage. Ongoing                International Online that reflects the interests of
         Strengthen perceptions of the ABC brand through       Asia and the Pacific and provides an Australian
         continual review of the way the Corporation           perspective on events and issues in the region.
         projects and markets itself to the community.         Ongoing
         Ongoing                                               Expand the online content offerings available
         Cross promotion activities will constitute at least   through the ABC’s international outlets, including
         20% of promotions on ABC Radio, Television            the multilingual presence of Radio Australia.
         and Online sites, inclusive of ABC Commercial.        Ongoing
         Achieved                                              Engage with audiences through alternative
         International:                                        distribution paths such as mobile and on-demand
                                                               forms of television. Ongoing
         Maintain and increase Radio Australia’s airtime
         with broadcasting partners by providing content       Innovation
         in their own languages in response to their needs     Strategic Priority 8
         and interests. Ongoing
                                                               Position the ABC for the successful
         Extend the carriage of Australia Network in           introduction of digital radio broadcasting.
         territories within its target markets. Ongoing
                                                               Develop an ABC digital radio content strategy,
         Ensure audiences receive timely and accurate          focusing on the provision of new services to
         information at times of crisis. Ongoing               audiences, by September 2007. Achieved

         Audiences                                             Establish the operational and resource base to
         Strategic Priority 7                                  enable a trial of the new digital radio services to
                                                               begin in October 2008. On Track
         Use the ABC’s multiplatform presence to
         provide engaging and compelling content               Launch ABC digital radio services and associated
         and to extend audience experiences across a           online presence, in January 2009, and according
         variety of formats.                                   to agreed industry rollout schedule. On Track

         Actions and Targets                                   Develop a strategy to extend digital radio content
         Increase the availability of content across the       to regional areas to coincide with the launch in
         ABC’s total offering through means such as time-      January 2009. On Track
         shifting, podcasts and vodcasts, video-on-demand      Strategic Priority 9
         and streamed content. Ongoing
                                                               Research and develop digital content and
         Provide user-friendly tools that enable audiences     services.
         to contribute appropriate content to the ABC and
                                                               Develop a rich media player to allow time-shifting
         share with a broader community. Ongoing
                                                               and downloads of content. Achieved
         Increase opportunities for audience engagement
                                                               Establish effective tools and policies for the
         through forums, moderated blogging and other
                                                               expansion of Web 2.0 media and user-generated
         social networking activities. Ongoing
                                                               content. On Track

124   S U M M A RY REPORTS
SECTION
                                                                                                                     4
Objective 3—Deliver maximum                           Deliver facilities in Brisbane and Melbourne that
benefit to the people of Australia                    address operational requirements in the future.
                                                      Ongoing
through the effective and efficient
delivery of ABC services.                             Complete a long-term strategic capital analysis
                                                      by October 2008 as a key input into the 2009–12
Key Directions 2007–10
                                                      Triennial Funding Submission. On Track
Efficiency and Effectiveness: Demonstrate
better practice in efficient and effective resource   Develop a rolling capital business plan and
management.                                           implement according to agreed time frames.
                                                      Ongoing
Commercial Revenue: Improved return on public
investment in the ABC.                                Commercial Revenue
                                                      Strategic Priority 12
Stakeholders: Advance the ABC’s reputation with
key stakeholders.                                     Position the ABC for leadership in new and
                                                      sustainable business activities—in particular,
Efficiency and Effectiveness                          opportunities arising from the digital media
Strategic Priority 10                                 environment.
Maximise the relative efficiency of ABC               Actions and Targets
resource and asset utilisation.
                                                      By August each year, review the ABC Commercial
Actions and Targets                                   Operating Charter to ensure its effectiveness in
Improve the alignment of strategic priorities and     guiding business development that is appropriate
budget review processes. Ongoing                      and sustainable. Achieved

Identify and maintain the most cost-effective         Based on agreed ABC Digital Download Policy
model for sourcing and delivering content that        (from October 2007), provide digital products
satisfies Charter obligations. Ongoing                (video, audio, music, archival material) through
                                                      the ABC Shop Online by March 2008. Achieved
Ongoing review of all stages in the distribution
and transmission processes including key              Explore opportunities for further digital
contractual relationships to ensure maximum           distribution of product over the remaining life of
effectiveness of distribution and transmission        the Plan. On Track
expenditure. Ongoing                                  Establish and develop new revenue streams in the
Introduce new business systems and work               digital space. On Track
practices to facilitate the movement into and         Repurpose and commercialise content across all
maximise the opportunities of digital production      new media digital platforms (including distribution
and delivery. Ongoing                                 to third party platforms as appropriate). On Track
Progressively deliver tools to better identify,       Develop joint ventures and strategic business
manage and account for resource and asset             partnerships with major media industry players.
utilisation over the life of the Plan. Ongoing        On Track
Strategic Priority 11                                 Strategic Priority 13
Address the challenges of long-term financial         Strengthen the overall financial performance
sustainability through integrated operational         of the ABC Commercial Division in
and capital planning.                                 contributing net profit to the ABC.
Actions and Targets                                   Actions and Targets
Develop and implement integrated capital              From September 2007, work with the ABC
strategies to address the future operational and      Commercial Advisory Board to support the
facility requirements for the ABC nationally.         ongoing sustainability of the Corporation and
On Track

                                                                                            SUMMARY REPORTS     125
Performance Against the Corporate Plan 2007–10 continued

         increase the profitability of ABC Commercial         Objective 4—Sustain and grow the
         activities to be reinvested in Australian content.   ABC through high-quality leadership
         Ongoing
                                                              and an environment of responsibility
         Review business operations and processes by          and opportunity.
         January 2008 and implement strategies for
                                                              Key Directions 2007–10
         cost reduction/margin improvement across all
         businesses over the life of the Plan. Achieved       People: Offer a high quality and adaptive work
                                                              environment.
         Extend the retail distribution of ABC product.
         Ongoing                                              Performance Culture: Provide individuals with
                                                              the opportunity to excel.
         Stakeholders
                                                              People
         Strategic Priority 14
                                                              Strategic Priority 15
         Engage positively with public conversations
         about the contemporary role and                      Develop an ABC culture based on shared
         performance of the ABC in Australian life.           values and common goals.

         Actions and Targets                                  Actions and Targets

         Maintain and develop partnerships with key           Express and uphold ABC values through a revised
         community organisations, including arts and          Code of Conduct by June 2008. On Track against
         emergency service bodies. Ongoing                    a revised target of December 2008.

         Monitor and take account of the interests of key     Promote cooperation and collegiality as essential
         stakeholders in all States and Territories in the    to the successful delivery of content and services
         planning and delivery of ABC services nationally     across all relevant media platforms. Ongoing
         and locally. Ongoing                                 Review systems and programs such as recruitment,
         Consider and respond to advice from the ABC          performance management and the leadership
         Advisory Council and conduct regular meetings        capability framework to ensure integration with
         between the Council and the ABC Board Advisory       and promotion of shared corporate values.
         Council Committee. Ongoing                           Ongoing

         Support the ABC’s 2009–12 Triennial Funding          Undertake a benchmark survey and, thereafter,
         Submission by demonstrating to the Parliament        measure regularly levels of employee engagement
         the value for money the ABC delivers to the          and alignment of organisational culture with
         community. On Track                                  corporate values. Ongoing

                                                              Strategic Priority 16
                                                              Develop and reward leadership which
                                                              creates the opportunity for people to do
                                                              their best work.

                                                              Actions and Targets
                                                              Strengthen the ABC’s capability by developing
                                                              current and future leaders through programs
                                                              targeting senior, middle and new managers.
                                                              Ongoing

                                                              Support an alumni of management program
                                                              graduates with opportunities for continuing
                                                              professional development. Ongoing

                                                              Provide managers with improved access to relevant
                                                              workforce data and analysis. Ongoing

126   S U M M A RY REPORTS
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                                                                                                                       4
Support and maintain continuous improvement             Strategic Priority 18
of the management of the ABC’s workforce                Provide a safe, positive work environment
through performance management systems, the             that enables excellent performance.
senior executive bonus scheme and selection and
retention processes. Ongoing                            Actions and Targets
                                                        Provide occupational health and safety advice
Performance Culture
                                                        and improve systems, including the integration
Strategic Priority 17                                   of effective risk management into work practices,
Develop and align the ABC’s workforce with              policy development and devolved divisional
the capabilities needed to achieve strategic            accountability. Ongoing
goals.
                                                        By December 2008, conduct an occupational
Actions and Targets                                     health and safety systems audit to measure health
By December 2008 identify the workforce                 and safety performance and identify gaps in
capabilities required to support ABC operational        compliance or systems and annually thereafter
priorities for the next three to five years. On Track   (replacing audit services previously undertaken by
                                                        the Commonwealth). On Track
Implement measures to support effective
restructuring, job design, succession planning and      At least once during the life of the Plan, review
other initiatives in a timely manner. Ongoing           Discrimination and Harassment, Anti-bullying and
                                                        Grievance Policies and ensure appropriate training
Promote options for a diverse range of learning         for managers and staff. On Track
and development activities—eg mentoring,
coaching, job rotations, projects and formal            Organise quarterly events to stimulate cross-
courses—to help ensure the Corporation maintains        divisional understanding and cooperation.
its required skills profile. Ongoing                    Ongoing

By July 2009, implement the Learning Gateway
to facilitate development and the sharing of skills
through implementation of a Knowledge Pool.
On Track

Commit a minimum of 2% of base salary
expenditure to staff development and training.
Achieved

Actively identify, attract and retain key staff
through opportunities available within the unique
scope of the ABC’s media and operational areas.
Ongoing

Seek to achieve a 2% level of Indigenous
employment. Not Achieved

Seek to employ a minimum of 5% of people with
disabilities. Achieved

Seek to achieve a workforce whose diversity
enables the ABC to engage more effectively with
all sectors of the Australian population. Ongoing

                                                                                             SUMMARY REPORTS      127
Outcomes and Outputs
         Outcome 1                                                                     6 pm to midnight
                                                                                       Households                          2007–08             2006–07
                                                                                       Metropolitan Share                       %                   %
         Audiences throughout Australia—and
                                                                                       Sydney                                     19.5                18.3
         overseas—are informed, educated and
                                                                                       Melbourne                                  18.6                17.4
         entertained.
                                                                                       Brisbane                                   18.1                17.3
         Overall assessment                                                            Adelaide                                   17.4                16.3
                                                                                       Perth                                      18.6                18.4
         Overall achievement will be measured by:                                      Five-City Metropolitan                     18.6               17.6
             (a)	Audience usage of ABC Radio, Television                              Regional Share                               %                   %
                 and New Media Services                                                Southern NSW                               20.6                18.2
                                                                                       Northern NSW                               19.4                18.2
             (b)	Results of audience surveys.
                                                                                       Victoria                                   17.7                18.7
         (a) Audience usage of ABC Radio, Television                                   Queensland                                 17.8                16.2
         and New Media and Digital Services                                            Tasmania                                   29.5                25.2
                                                                                       Regional All                               19.9               18.4
         Radio Share                                                                   Source: OzTAM Television Ratings and Regional TAM.
                                                                                       Note: Regional Share includes ABC spill; historical data has been updated
         The ABC’s overall five-city metropolitan share in                             to reflect this.
         2007–08 was 20.7%, a 0.2 share point increase
         on 2006–07 (20.5%).                                                           Online Access

         Metropolitan Share                   2007–08            2006–07               Due to a change in measurement system part-way
                                                   %                  %                through the year, this data is no longer available.
         Sydney                                     19.1                20.0           Details about audience usage of ABC Online can
         Melbourne                                  20.7                19.8           be found in ABC Audiences (see pages 32 to 46).
         Brisbane                                   21.2                20.7
         Adelaide                                   22.1                20.8           Radio Reach
         Perth                                      23.6                23.5           Metropolitan Reach                  2007–08             2006–07
         Five-City Metropolitan                     20.7                20.5           Sydney                             1 171 000          1 189 000
         Newcastle                                  22.7                23.1           Melbourne                          1 205 000          1 143 000
         Canberra                                   44.7                41.0           Brisbane                             555 000            539 000
                                                                                       Adelaide                             340 000            341 000
         Television Share                                                              Perth                                493 000            475 000
         6 am to midnight                                                              Five-City
         Households                           2007–08            2006–07               Metropolitan                      3 765 000           3 687 000
         Metropolitan Share                        %                  %                Newcastle                             164 000            166 000
         Sydney                                     17.6                16.7           Canberra                              174 000            167 000
         Melbourne                                  16.9                15.8           Seven-City Reach                  4 103 000           4 020 000
         Brisbane                                   16.6                15.7
         Adelaide                                   16.1                14.8
         Perth                                      16.6                16.1
         Five-City Metropolitan                     16.9                16.0
         Regional Share                               %                   %
         Southern NSW                               19.2                17.0
         Northern NSW                               18.3                17.5
         Victoria                                   17.1                17.8
         Queensland                                 16.8                15.2
         Tasmania                                   26.9                23.0
         Regional All                               18.6                17.3
         Source: OzTAM Television Ratings and Regional TAM.
         Note: Regional Share includes ABC spill (audiences receiving ABC Television
         signal from outside of the market area); historical data has been updated
         to reflect this definition.

128   S U M M A RY REPORTS
SECTION
                                                                                                                                       4
Television Reach                                                         The Regional Production Fund (RPF) continued to
Four-weekly                         2007–08            2006–07           showcase new Australian content from external
Metropolitan Reach                       %                  %            producers in regional Australia across ABC Radio
Sydney                                    78.5               78.4        networks and on ABC Online. In 2007–08,
Melbourne                                 80.6               79.6        46 projects were commissioned, representing
Brisbane                                  79.0               79.8        approximately 99.5 hours (duplicated) of
Adelaide                                  83.7               84.4        broadcast content. This is compared to 64
Perth                                     78.4               81.6        projects and 94 duplicated hours in 2006–07.
All Metropolitan                          79.7               79.9        Several projects commissioned in 2007–08 will
Regional Reach                                %                  %       be broadcast in the next financial year. The RPF
Southern                                   81.3               82.5       continued to focus on larger projects of significant
Northern                                   79.1               80.3       benefit to regional communities which could
Victoria                                   83.2               85.6       be delivered on a variety of platforms, including
Queensland                                 79.4               82.1
                                                                         interactive websites, videos and podcasts.
Tasmania                                   85.4               88.3
All Regional                              80.8               82.7        Australian Music
Source: OzTAM Television Ratings and Regional TAM.                       All radio networks that broadcast music have a
Note: OzTAM’s industry standard reach calculation now includes visitor
viewing. Regional Share includes ABC spill. Historical data has been     strong commitment to Australian music and have
updated to reflect these changes.
                                                                         set annual targets. In 2007–08 all networks met or
ABC Online Reach                                                         exceeded these targets, except for dig jazz which
                                                                         fell just short of its target of 25%.
ABC Online’s monthly reach in the active
Australian internet population averaged 19.5%                              Target Achievement
in 2007–08 (18.4% in 2006–07), with a peak of                            		 2007–08 2006–07
21.7% in June 2008.                                                      ABC Radio National      25%      30.2%      33.9%
                                                                         ABC Local Radio         25%      31.5%      30.8%
(b) Results of audience surveys                                          ABC Classic FM          30%      34.6%      34.8%
                                                                         triple j                40%      41.1%      39.6%
The 2008 Newspoll ABC Audience Appreciation
                                                                         dig                     40%      40.5%      42.2%
Survey found that the majority of the community                          dig jazz                25%      24.9%      25.3%
continue to believe that the ABC offers good                             dig country             25%      25.6%      25.9%
quality programming and information. A summary
of the findings is provided on pages 42 to 46.                           2. Genre diversity
                                                                         See Appendix 2 (page 184).

                                                                         3. Community and peer recognition and
Output 1.1—Radio
                                                                         feedback
Provide distinctive radio programs that give                             See the summary of the 2008 Newspoll ABC
an Australia-wide focus to local and regional                            Audience Appreciation Survey (pages 42 to 46)
communities, and satisfy diverse audience                                and Appendix 21 (page 208).
needs, nationally and internationally.
                                                                         4. Number of artists first broadcast
Performance indicators
                                                                         The difficulty of maintaining records across
Quality                                                                  multiple outlets throughout Australia has made
1. Level and mix of Australian content                                   this an impractical indicator to measure for ABC
                                                                         Radio. However, commitment to new artists
ABC Radio’s content, across its five domestic
                                                                         remains very strong as reflected in initiatives
services, is primarily Australian except for ABC
                                                                         undertaken in 2007–08, including:
NewsRadio which schedules 55% Australian
content (same as in 2006–07) and 45% content                             • triplejunearthed.com allows unsigned musicians
sourced from overseas public broadcasters                                  to upload their music for review. In its first
including the British Broadcasting Corporation,                            year, the site reported 10 400 artists, 80 000
Deutsche Welle, Radio Netherlands and National                             registered users, 1.6 million tracks downloaded,
Public Radio in the United States.                                         and 3.9 million tracks streamed. Throughout

                                                                                                               SUMMARY REPORTS    129
Outcomes and Outputs continued

             the year triple j broadcast tracks on-air and         Quantity
             provided opportunities for artists to play at large   5. Number of broadcast hours
             festivals and as support for major artists touring
                                                                   Each domestic radio network broadcasts for 24
             Australia.
                                                                   hours each day of the year—8 760 hours per
         • In a new initiative, triplejunearthed.com               annum. 2007–08 was a leap year, taking this to
           launched Unearthed High—a quest to discover             8 784 hours per 366 days.
           Australia’s hottest high school band of any
           genre with original material. A three piece             6. Number of radio stations
           band from McDonald Secondary College in                 The ABC has four national networks, nine
           Strathfield, New South Wales, was chosen from           metropolitan local radio stations, 51 regional
           six finalists to be recorded by triple j’s live music   stations and three internet-based music services,
           production team for airplay on triple j. The band       dig, dig jazz and dig country. The radio networks,
           will also be featured on triple j tv and in jmag.       dig and dig jazz are available as audio services
         • The sixth annual 1233 Newcastle Music Awards            on digital satellite subscription services and dig
           were held in October 2007 at the Civic Theatre.         and dig jazz are available on digital free-to-air
           The Awards provide support and airplay to               television.
           emerging artists living in the New South Wales          7. Level of radio content available through
           Hunter and Central Coast regions and this year          the internet
           attracted a record number of 465 entries. Since
                                                                   All ABC Radio services have companion websites.
           inception, more than 700 new music tracks
                                                                   Each national network and ABC Local Radio
           have been included in the 1233 ABC Newcastle
                                                                   metropolitan station is streamed 24-hours-a-day
           playlist and other ABC Radio networks.
                                                                   (ABC Classic FM rights permitting). A range of
         • In June 2008, ABC Classic FM hosted the state           sub-sites exists for specific programs and content
           finals of the ABC Young Performers’ Award in            genres such as rural and sport.
           Brisbane, Hobart and Adelaide. The concerts
           were broadcast live on ABC Classic FM and               In 2007–08, 666 ABC Canberra and 612 ABC
           will also be broadcast later in 2008 on ABC1’s          Brisbane were the last of the nine ABC Local
           Sunday Arts program. This annual event, jointly         Radio metropolitan stations to commence online
           managed with Symphony Services, rewards                 streaming.
           and nurtures young musicians, providing rare            The amount of content provided as podcasts was
           opportunities for performance careers.                  increased by all networks. In October 2007, ABC
         • ABC Radio’s Regional Production Fund launched           Radio National recorded its 20 millionth download
           the 6th annual Short Story Project in July 2007,        since it began podcasting in 2005. In 2007–08, it
           encouraging emerging writers from regional              also launched the RN Shuffle, a podcast sampler
           Australia to reflect the diversity of communities       of excerpts from a range of programs, designed
           through their storytelling. Winning entries were        to whet the appetites of subscribers keen to
           produced and broadcast on ABC Radio National            expand their listening range but not sure where to
           and ABC Local Radio.                                    start. The total number of ABC Radio downloads
         • ABC Local Radio and ABC Television developed            (including ABC News content) in 2007–08 was
           The Comedy Hour launched in Melbourne by                32.7 million.
           Spicks & Specks host Adam Hills and 936 ABC             ABC Local Radio introduced two podcast-only
           Hobart’s Andy Muirhead. The project aims to             series, The Great Train Show presented by former
           identify new and emerging comic talent to               Deputy Prime Minister Tim Fischer, aimed at train
           contribute to Australian content across ABC             enthusiasts, and Multiple Choices, presented by
           services. It attracted approximately 500 comedy         well-known columnist, Susan Maushart, focusing
           scripts from the public which will be used to           on the choices people face in daily life. The Great
           produce ten, one-hour programs including a              Train Show recorded approximately 20 000
           mix of comedy formats for broadcast on ABC              downloads per week.
           Local Radio in late 2008.

130   S U M M A RY REPORTS
SECTION
                                                                                                                                   4
In March 2008, ABC Local was launched replacing                           increase of approximately 27 hours compared
the former Backyard websites and providing each                           to June 2007
region with its own ABC Local site. ABC Local                       • 43.5 hours of new triple j content was posted
delivers information and entertainment to local                       on the web each week compared to 38.2 hours
communities and provides a gateway to other                           per week in 2006–07.
regions and coverage and content across ABC
Online and has built in functionality to increase                   In 2007–08 a total of 11 818 stories was
interactivity with audiences.                                       produced across ABC Local websites, including
                                                                    articles, recipes, audio, photo and video stories
A vast array of content is available online from all                and reviews. The use of blogs was introduced in
networks, across genres and in a range of formats                   March 2008 and in three months, a total of 4 813
including streams, text, images, video, audio-on-                   posts had been received across ABC Local.
demand, transcripts, podcasts, vodcasts and other
downloads.                                                          Price
                                                                    9. Price of Output—$265.045m
In 2008–09, ABC Radio and Regional Content
will be working on new measurements for online                      Total actual price of Output 1.1 for the year was
content, with particular focus on audience                          $275.085m.
consumption.

8. Level of radio content available through                         Output 1.2—Television
audio-on-demand via the internet
                                                                    Present television programs of wide appeal
At June 2008:
                                                                    and more specialised interest that contribute
• 99.9% of ABC Radio National original                              to the diversity, quality and innovation of
  programming was available as audio on                             the industry generally.
  demand at any one time which is the same
  level as in 2006–07                                               Performance Indicators
• An average of 110.5 hours of ABC Classic FM                       Quality
  programming was available per week—an                             1. Level and mix of Australian content

Australian content on ABC Television as a percentage of hours broadcast
ABC1                                                                 2007–08                          2006–07
                                                              National       Total              National      Total
                                                           Transmitter    Network            Transmitter   Network
6 am to midnight                                                    %           %                     %          %
Australian first release                                                32.2         49.4           32.6          49.8
Australian repeat                                                       19.7         16.0           19.2          15.6
Total Australian                                                        51.9         65.4           51.8         65.4
Overseas first release                                                  16.3         11.7           18.5          13.3
Overseas repeat                                                         31.8         22.9           29.7          21.3
Total Overseas                                                          48.1         34.6           48.2         34.6
Total                                                              100.0            100.0          100.0        100.0
6 pm to midnight
Australian first release                                                47.4         72.6           48.4          73.1
Australian repeat                                                        6.3          3.3            7.2           3.7
Total Australian                                                        53.7         75.9           55.6         76.8
Overseas first release                                                  30.0         15.6           34.3          17.9
Overseas repeat                                                         16.3          8.5           10.1           5.3
Total Overseas                                                          46.3         24.1           44.4         23.2
Total                                                              100.0            100.0          100.0        100.0
Notes: National Transmission figures exclude local New South Wales transmissions.
“Total Network” includes all State and Territory “breakout” services.                                      SUMMARY REPORTS    131
Outcomes and Outputs continued

         2. Genre diversity
         ABC1—Hours Broadcast by Genre, 24 Hours
                                         Australian      Overseas          Total          % Total
                                      2007–08 2006–07 2007–08 2006–07 2007–08 2006–07 2007–08 2006–07
         Arts and Culture                197          209           149          107          346          316            3.9           3.6
         Children’s                      530          508         1 426        1 432        1 956        1 941           22.3          22.2
         Comedy                           14           21           113          118          127          139            1.4           1.6
         Current Affairs               1 093        1 094             1            1        1 094        1 095           12.5          12.5
         Documentary                     183          177           389          411          572          588            6.5           6.7
         Drama                            56           46           676          651          732          697            8.3           8.0
         Education                       134          132            66           67          200          199            2.3           2.3
         Entertainment                 1 122        1 169           111          151        1 233        1 320           14.0          15.1
         Factual                         332          323            65           62          397          385            4.5           4.4
         Indigenous                       65           62             0            0           65           62            0.7           0.7
         Movies                            4            5           934          762          938          767           10.7           8.8
         Natural History and
         Environment                      20            15            81           87         101           103            1.1          1.2
         News                            366           365             0            0         366           365            4.2          4.2
         Religion and Ethics              34            28            60           84          94           113            1.1          1.3
         Science and
           Technology                     34            37             4            4          38            42            0.4          0.5
         Sport                           314           371             0           13         314           384            3.6          4.4
         Total Program Hours 4 498                  4 564        4 075        3 951        8 573         8 515
         % of Total
         Program Hours       52.5%                 53.6%        47.5%         46.4%        100%       100.0%           97.6%          97.2%
         Other*                          211           244             0            0         211           244          2.4%          2.8%
         Total Hours                   4 709        4 808        4 075         3 951       8 784         8 760
         % of Total Hours             53.6%        54.9%        46.4%         45.1%        100%          100%        100.0%       100.0%
         “Other” includes interstitial material, program announcements and community service announcements.
         Notes: This table reflects hours broadcast from the Sydney transmitter, comprising national and local New South Wales
         transmissions. Figures may differ slightly in other States and Territories as a result of varying levels of local content.
         Hours have been rounded to the nearest whole number. 2007–08 is a leap year, ie 366 days.

132   S U M M A RY REPORTS
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                                                                                                                                               4
ABC2—Hours Broadcast by Genre, 24 Hours
                               Australian      Overseas          Total          % Total
                            2007–08 2006–07 2007–08 2006–07 2007–08 2006–07 2007–08 2006–07
Arts and Culture                163          137          131          204           294          340            4.5           5.0
Business                          0           11            0            0             0           11            0.0           0.2
Children’s                      187          184        1 621        1 537         1 808        1 721           27.4          25.2
Comedy                            4            4          192           19           196           22            3.0           0.3
Current Affairs                 969        1 373            0            0           969        1 373           14.7          20.1
Documentary                     180          294          323           65           503          358            7.6           5.3
Drama                            67            0           77            0           144            0            2.2           0.0
Education                        23           34            0            0            23           34            0.3           0.5
Entertainment                   465          461          318          229           783          689           11.9          10.1
Factual                         521          616          100           46           621          662            9.4           9.7
Features                         39           72            0            0            39           72            0.6           1.1
Indigenous                       34           48            0            0            34           48            0.5           0.7
Movies                           14            2          168           56           182           58            2.8           0.8
Natural History and
Environment                      22           23             3             3          25            26            0.4          0.4
News                            195          144             0             0         195           144            3.0          2.1
Religion and Ethics              42           55             0             0          42            55            0.6          0.8
Science and
  Technology                     74           94             2           24           76          118             1.2          1.7
Sport                           248        1 000             0            7          248        1 008             3.8         14.8
Total Program Hours 3 247                 4 550         2 935        2 189        6 182         6 739
% of Total
Program Hours       52.5%                 67.5%        47.5%        32.5%         100%          100%         93.8%           98.8%
Other*                          409            84            0             0         409            84         6.2%          1.2 %
Total Hours                  3 656         4 634        2 935        2 189        6 591         6 824
% of Total Hours            55.5%         67.9%        44.5%        32.1%         100%          100%        100.0%           100%
“Other” includes interstitial material, program announcements and community service announcements.
Notes: This table reflects hours broadcast from the Sydney transmitter, comprising national and local New South Wales
transmissions. Figures may differ slightly in other States and Territories as a result of varying levels of local content.
Hours have been rounded to the nearest whole number. 2007–08 is a leap year, ie 366 days.

3. Community and peer recognition and                               are covered separately in each State and Territory.
feedback                                                            In 2007–08, ABC Television broadcast 2 379 hours
See the summary of the 2008 Newspoll ABC                            of breakout programming compared with 2 388
Audience Appreciation Survey (page 42) and                          in 2006–07.
Appendix 21 (page 208).                                             ABC2 broadcast a total of 6 591 hours in
Quantity                                                            2007–08, compared to 6 824 in 2006–07.

4. Number of broadcast hours                                        5. Ratio of first run to repeat program hours
ABC1 broadcast 24 hours each day for the 366                        The percentage of first-release programs on
days of 2007–08—a total of 8 784 hours.                             ABC1 between 6 pm and midnight was 77.3%,
                                                                    compared with 82.7% for 2006–07. Between
The majority of these broadcasts are a national
                                                                    6 am and midnight, first-release programming
service transmitted from Sydney. However, the
                                                                    comprised 48.5% compared with 51.2% in
national service is replaced at certain times with
                                                                    2006–07. These figures are based on hours
local “breakout” services of specific relevance
                                                                    broadcast from the Sydney transmitter and
to State and Territory audiences. These include
                                                                    comprises the national transmission, excluding the
State and Territory news, state-specific versions of
                                                                    local New South Wales transmission. Proportions
Stateline, local sport, State and Territory elections
                                                                    may differ slightly in other States and Territories as
and events such as the Anzac Day marches, which
                                                                    a result of varying levels of local content.

                                                                                                                   SUMMARY REPORTS        133
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