Singapore Walk Cycle Ride - LTA

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Singapore Walk Cycle Ride - LTA
Walk Cycle Ride
  Singapore
  Land Transport Authority Annual Report 2015/16
Singapore Walk Cycle Ride - LTA
1    A Community Space and a
     Shared Experience
                                      The Rider                            57   Paving the Way for
                                                                                the Future
                                                                                                                 A Community Space and a Shared Experience
                                      32   Travelling’s a Breeze
2    Chairman’s Message               33   New Stations and Lines               New Regulations for              Envisioning the way we travel around the city in the near future has never been more exciting.
4    Chief Executive’s Message        36   A World First!                       Private Hire Cars
6    Board of Directors               38   More Trains
10   Board Committees                 40   Upgrading Our Rail System                                             While we are making public transport more accessible, more comprehensive and more convenient, a
11   Organisation Structure           41   New Rail Financing Framework    58   Awards Won in FY2015/16
                                                                           60   Contracts Awarded in FY2015/16
                                                                                                                 car-lite vision goes beyond having more trains and buses. All aspects of the commuter’s journey are
12   Senior Management                42   Enhancing Commuter Experience
                                      44   Buses Galore                    65   Contracts to be Awarded in       considered—more sheltered walkways, cycling paths, and apps, as well as giving new technological
The Walker
                                                                                FY2016/17                        developments room to grow to improve the transport experience for commuters. Even self-driving
                                      The Planner                          68   FY2015/16 Financial Highlights   vehicles will soon be an option.
20   Walking—My Convenient Choice
21   Never Too Old to Move            50   The Big Picture
22   Silver Zones for Safer Walking   52   Bencoolen 2017
                                      53   Car-Free Sundays
                                                                                                                 With transport nodes located near amenities and integrated transport hubs that combine bus
                                      54   Singapore’s First Integrated                                          interchanges, MRT stations and lifestyle outlets all under one roof, commuters can make transfers
The Cyclist                                Transport Corridor                                                    seamlessly while going about the rest of their lives. The daily commute is not merely a routine but part
26   The Cycling Life                 56   New and Upcoming                                                      of commuters’ lifestyles.
27   Safety First                          Integrated Transport Hubs
     Keeping Our Paths Safe for            Better Service through
     Everyone                              Better Manpower                                                              “ We are doing all this because an excellent public transport system is a big part of a
28   The New Face of Ang Mo Kio                                                                                           more beautiful and liveable home. Public transport is the most efficient way for our
                                                                                                                          people to get around in a compact city like this. And also because the public transport
                                                                                                                          network is a community space and a shared experience. How we travel every day
                                                                                                                          plays a significant role in shaping our experiences, our perceptions of Singapore, and
                                                                                                                          influences how liveable our city is and how pleasant our lives are. So it is important
                                                                                                                          that we have a transport system that everyone will not only use, but also enjoy using.”
                                                                                                                                                  Prime Minister Lee Hsien Loong at the opening ceremony of Downtown Line 2 on 26 December 2015.

                                                                                                                 Mission                              Vision
                                                                                                                 Connecting people and places,        A people-centred land
                                                                                                                 enhancing travel experience.         transport system.
Singapore Walk Cycle Ride - LTA
2                                                          Land Transport Authority   3                                                                                                           Annual Report 2015 / 16

Chairman’s Message:
Delivering Singapore’s Transport Future

                                          “ Owning a conventional private             Since joining the LTA as Chairman of        short, we want our transport system to       around the end of 2016. It is a key
                                           car will take a backseat when              the Board in April 2016, I have been        improve our overall quality of life.         bilateral project and the impact of
                                                                                      astounded at the level of energy                                                         this project will go beyond transport,
                                           the choices for car-sharing,
                                                                                      and workpace put in by the staff to         Industry Transformation                      changing how people travel and
                                           cycling, walking, or being                 improve the daily travel of commuters.      To achieve this, we are on track             correlate. The line, expected to be
                                           in a self-driving vehicle                  It is a very exciting time to be doing      to expand our rail network length            about 350km long, will reduce travel
                                           are more convenient and                    this work for Singapore—we are              from 200km to 360km by 2030.                 times between Singapore and Kuala
                                           environmentally-friendly.”                 committed, we are focused and               The recently announced New Rail              Lumpur (KL) to about 90 minutes.
                                                                                      we fully intend to deliver the best         Financing Framework, if approved by
                                                                                      transport network possible.                 shareholders, will see the government        As Prime Minister Lee Hsien Loong
                                          Chan Heng Loon Alan
                                                                                                                                  taking ownership of assets and               said, “It will draw our peoples and
                                          Chairman
                                                                                      In the macro sense, reliable, efficient     operators responsible for services.          our economies together, and we can
                                                                                      and smooth land transport is the            This will pave the way for greater           think of Singapore and KL in the same
                                                                                      lifeblood of a liveable city. But, in the   reliability and better service. Similarly,   way as people think of London-Paris,
                                                                                      most immediate sense, transport             under the Bus Contracting Model, two         Taipei-Kaohsiung or Tokyo-Osaka.”
                                                                                      is very personal. Every person has          new operators entered the industry in
                                                                                      their own daily schedule and our job        2016 with the intent of delivering better    In closing, I would like to thank the LTA
                                                                                      is to make sure everyone will get to        service for commuters. By 2017, a total      team for welcoming me into the family
                                                                                      where they want to go and that public       of 1,000 buses will have been added          and I look forward to working closely
                                                                                      transport will be the ideal way to go.      under the Bus Service Enhancement            with the Board and staff as we continue
                                                                                                                                  Programme (BSEP), contributing to            to transform commuters’ journeys.
                                                                                      We are working hard to keep things          greater capacity and connectivity.
                                                                                      predictable, whether on rail, road                                                       Chan Heng Loon Alan
                                                                                      or bus. We know that reliability is         These major projects are multi-year          Chairman
                                                                                      essential if we are going to make           efforts and improvements will emerge
                                                                                      the transition to a car-lite way of life.   over time. As we keep to our vision,
                                                                                      Owning a conventional private car           we will see transformational changes
                                                                                      will take a back seat when the choices      happening over the coming decade.
                                                                                      for car-sharing, cycling, walking, or       We can envisage an eco-system of
                                                                                      being in a self-driving vehicle are more    quality public transport, expanded
                                                                                      convenient and environmentally-             first-and-last-mile options, and more
                                                                                      friendly. These options will liberate the   point-to-point services, to help us meet
                                                                                      commuter on many levels. Imagine            our travel needs without owning a car.
                                                                                      all the things you can do—clear
                                                                                      emails, read a book, catch up with          Transnational Travel
                                                                                      close ones—without having to worry          One of the most significant
                                                                                      about traffic. With dedicated, safe         announcements in this report period
                                                                                      cycling networks around our towns           is the Kuala Lumpur-Singapore High
                                                                                      and self-driving pods shuttling within      Speed Rail. The project is going ahead
                                                                                      neighbourhoods to provide first-and-        with the signing of the Memorandum
                                                                                      last-mile connectivity, moving around       of Understanding (MOU) between the
                                                                                      will be easy and predictable. It will       two governments in July 2016, with
                                                                                      also keep our environment cleaner. In       the bilateral agreement to be signed
Singapore Walk Cycle Ride - LTA
4                                                            Land Transport Authority   5                                                                                                            Annual Report 2015 / 16

Chief Executive’s Message:
Put a Name on It: Walk Cycle Ride SG

                                       “ The success of Car-Free Sundays,               LTA has been working very hard to          that anyone who wants to cycle need           two new operators—Tower Transit and
                                        the burgeoning interest in cycling              deliver a transport network that is so     not own their own bike.                       Go-Ahead—now operating two major
                                                                                        well connected—with so many ways                                                         packages of services.
                                        and an overall desire to do better                                                         Innovating Anew
                                                                                        to move around—that the idea of
                                        by our own health and that of the               needing to own a car will fade. When       Nor are we shy about rethinking work          New infrastructure and advanced
                                        planet tells us the time is ripe for            we get to that point, we will in fact      in progress so it fits our WCRSG goals.       technology are essential. But they are
                                        change. And so this year, we have               have achieved the “car-lite” vision that   One example is the reinstatement of           enabled by skilled professionals. To
                                        named the vision for Singapore’s                is now our mantra.                         Bencoolen Street when Downtown                make sure we have the right talent at
                                                                                                                                   Line 3 finishes in 2017. Rather than          work, we are investing in our people
                                        drive to go car-lite: Walk Cycle
                                                                                        Not so long ago, Singapore did not use     merely reinstate former roads as they         through enhanced training and
                                        Ride SG (WCRSG).”                                                                          were, we will instead convert two of
                                                                                        the term “car-lite” so readily. That we                                                  career tracks that reward competency
                                                                                        do now is testament to more people         the original four car lanes into wide         and capability for the long term. To
                                       Chew Men Leong                                   being keen to go car-lite. The success     footpaths and dedicated cycling               ensure we operate on sustainable
                                       Chief Executive                                                                             paths. More striking is what we will do
                                                                                        of Car-Free Sundays, the burgeoning                                                      industry models, we have launched
                                                                                        interest in cycling and an overall         with the North South Corridor (NSC),          the Singapore Bus Academy and the
                                                                                        desire to do better by our own health      which is slated for completion by             Singapore Rail Academy.
                                                                                        and that of the planet tells us the time   2026, and was originally designed as
                                                                                        is ripe for change. And so this year, we   an expressway only. Now, the NSC—a            No report would be complete without
                                                                                        have named the vision for Singapore’s      21.5km major conduit between                  highlighting the people behind the
                                                                                        drive to go car-lite: Walk Cycle Ride SG   the northern part of the island and           work. I would like to thank all our
                                                                                        (WCRSG). WCRSG is everything we are        the heart of the city—will include            staff who have demonstrated so
                                                                                        doing to bring healthier, cleaner, more    greenery, cycling paths and footpaths         much commitment to making WCRSG
                                                                                        sustainable ways of moving around,         and enable travellers to enter from           a reality. I thank our Board for its
                                                                                        and yes, a better lifestyle, to everyone   towns like Ang Mo Kio.                        continued support of our vision and
                                                                                        on the island.                                                                           our work, as well as our partners and
                                                                                                                                   A car-lite future will include new forms      the public for joining us in this journey
                                                                                        In the last year, we announced major       of transport too. Self-driving vehicles       towards a car-lite Singapore.
                                                                                        initiatives that illustrate what WCRSG     (SDVs) and electric vehicle car-
                                                                                        will mean. A most vivid illustration is    sharing—that not so long ago seemed           Chew Men Leong
                                                                                        the roll-out of the Walking and Cycling    far from reach—are now nearly in              Chief Executive
                                                                                        Town at Ang Mo Kio (AMK), which gives      hand. SDV mobility-on-demand trials
                                                                                        residents a real-life working example      are being carried out in one-north and
                                                                                        of how we are making cycling more          the first fleet of 125 electric car-sharing
                                                                                        attractive for daily commutes. AMK         vehicles will roll out in mid-2017.
                                                                                        has dedicated cycling paths marked in
                                                                                        red, map boards, self-service bicycle      While we ramp up efforts for walking
                                                                                        stations, cycling paths that go behind     and cycling, we are steadily on track
                                                                                        bus stops and even a mini “park” with a    with major rail expansion. We opened
                                                                                        terrarium under the elevated MRT track.    Downtown Line 2 in December 2015
                                                                                                                                   and already it has changed how
                                                                                        To go with the expanding infrastructure,   people travel along Bukit Timah Road.
                                                                                        we have launched the Safe Riders           While Bukit Timah Road has long
                                                                                        scheme that includes a code of             been a car-dominant corridor, more
                                                                                        conduct to help everyone adapt to          people are now opting to use the MRT.
                                                                                        sharing spaces. By end 2017 we will        Buses play a major role and we have
                                                                                        have introduced the island’s first         realised the first rollout of service
                                                                                        large-scale bike sharing scheme, so        under the Bus Contracting Model with
Singapore Walk Cycle Ride - LTA
6                                Land Transport Authority   7                                                                                                        Annual Report 2015 / 16

Board of Directors

                                                            1. Chan Heng Loon Alan                    of Transport, Deputy Secretary of the       3. Professor Yong Kwet Yew
    1.               2.    3.
                                                            Chairman                                  Ministry of Foreign Affairs and Principal   Professor Yong is Professor of Civil
                                                            Appointed as Chairman of the Land         Private Secretary to the late Senior        Engineering and Vice-President
                                                            Transport Authority on 1 April 2016,      Minister Lee Kuan Yew.                      (Campus Infrastructure) at the
                                                            Mr Chan is also the Chief Executive                                                   National University of Singapore.
                                                            Officer of Singapore Press Holdings Ltd   Mr Chan holds a Diplome d’Ingenieur         He is Chairman of the Association of
                                                            (SPH), Chairman of the External Review    from the École Nationale de l’Aviation      Geotechnical Societies in Southeast
                                                            Panel for SAF Safety and Chairman of      Civile, France and MBA (with Distinction)   Asia and also chairs several
                                                            the Singapore-China Foundation.           from INSEAD, France. He is a President’s    government advisory committees
    4.               5.    6.                                                                         Scholar and was conferred the Public        and professional committees. He is a
                                                            He joined SPH as its Group President      Administration Medal (Gold and Silver)      Fellow of the Institution of Engineers
                                                            on 1 July 2002 and became the Chief       and Meritorious Service Medal for his       and an Accredited Adjudicator of
                                                            Executive Officer on 1 January 2003.      contributions to public service.            the Singapore Mediation Centre. He
                                                                                                                                                  has served as a consultant on over
                                                            Mr Chan sits on the boards of SPH         2. Richard Lim Cherng Yih                   150 major infrastructure projects in
                                                            and its subsidiaries including SPH        Deputy Chairman                             Singapore and the region. He is also
                                                            REIT Management Pte Ltd. He is also a     Mr Lim is Chairman of ST Logistics and      Non-Executive Chairman of BBR
    7.               8.    9.                               Director of Singapore Press Holdings      its group of companies including ST         Holdings (S) Ltd and Tritech Group Ltd.
                                                            Foundation Limited, MediaCorp TV          Healthcare, ST Airport Services and ST
                                                            Holdings Pte Ltd, MediaCorp Press         Engineering & Technology Solutions.         4. Chew Men Leong
                                                            Ltd, Pavilion Energy Pte Ltd and its      He is also a member of the Board of         Mr Chew is the Chief Executive for the
                                                            associated companies. He is also          Directors of Singapore Technologies         Land Transport Authority (LTA) and is
                                                            a member of the Public Service            Marine and serves as a member of            also concurrently the Chairman of MSI
                                                            Commission and a Director of Business     the Board of the National University        Global Ltd, a wholly owned subsidiary
                                                            China. He was Chairman of the Council     Health System. Mr Lim is an adjunct         of the LTA. He sits on the Board of
    10.              11.   12.                              that revised the Code of Corporate        professor in the School of Mechanical       Jurong Port Pte Ltd and the Urban
                                                            Governance in 2012.                       and Aerospace Engineering at                Redevelopment Authority. Mr Chew
                                                                                                      Nanyang Technological University and        has held appointments in the PUB as
                                                            Before joining SPH, Mr Chan was           a Fellow of the Institution of Engineers    the Chief Executive and the Singapore
                                                            an Administrative Officer in the          Singapore. He is an Honorary Fellow of      Armed Forces as the Chief of the
                                                            Civil Service. He has worked in the       the ASEAN Federation of Engineering         Republic of Singapore Navy.
                                                            Government for 25 years and some of       Organisations. Mr Lim also chairs
                                                            his previous appointments included        the Singapore National Safety at
                                                            Permanent Secretary of the Ministry       Sea Council and the Governing
    13.              14.   15.                                                                        Board of the St. John’s Island Marine
                                                                                                      Laboratory.
Singapore Walk Cycle Ride - LTA
8                                                                                                      Land Transport Authority   9                                                                                                      Annual Report 2015 / 16

Board of Directors

5. Wong Yew Meng                          7. Ellen Lee Geck Hoon                     Hamilton Management Consultants,             Supervising Lead for the Labour          13. Ngien Hoon Ping                         Department and progressed to a
Mr Wong was a Certified Public            Ms Lee is an Advocate and Solicitor        spent 18 years at Hewlett-Packard in         Movement’s Financial and Business        Mr Ngien is Deputy Secretary                range of senior management roles
Accountant and an audit partner at        of the Supreme Court of Singapore          various technical and management             Services Cluster and Healthcare          (Performance), Ministry of Finance          in both technical and commercial
PricewaterhouseCoopers Singapore          and a Consultant of Belinda Ang            roles and was the ASEAN Managing             Cluster. He currently co-chairs the      (MOF). He drives Whole-of-                  disciplines. Before joining SP
before he retired in June 2008.           Tang & Partners. Ellen specialises in      Director for the British Standards           Financial Sector Tripartite Committee    Government excellence through               PowerGrid, he was the Executive
Currently, he serves on the statutory     Family Law, Wills and Probate and          Institution (BSI) Group. He also serves      with the Monetary Authority of           effective and efficient use of resources,   Vice President (Projects) at Resorts
boards of the People’s Association        Corporate Law. She is the President        on the board of trustees of Nanyang          Singapore.                               systems and processes in enhancing          World Sentosa (RWS) at Genting
and Competition Commission of             of the Singapore Table Tennis              Technological University and MENDAKI                                                  public sector performance and               Singapore PLC. Prior to RWS, he held
Singapore. He is also a director          Association and Honorary Legal             Social Enterprise Network (SENSE).           As an elected Member of Parliament       building a networked government.            the appointment of an Executive Vice
of Venture Corporation Limited,           Adviser to arts and cultural groups,                                                    of West Coast GRC, he chairs the         Prior to this, he served as SAF’s           President of Corporate Development
Ascendas Funds Management (S)             civic organizations, VWOs and NGOs.        10. Lim Eng Hwee                             West Coast Town Council and              Director of Joint Operations and            and Properties at Singapore Press
Limited, Singapore Deposit Insurance      Ms Lee served as an elected Member         Mr Lim is the Chief Planner and              is Vice-Chair of the Southwest           Commander of the Combat Service             Holdings. He has extensive project
Corporation Limited and Kidney            of Parliament for the Sembawang GRC        Deputy Chief Executive Officer of the        Community Development Council.           Support Command (CSSCOM).                   management experience and
Dialysis Foundation, Singapore.           from 2006 and retired in 2015.             Urban Redevelopment Authority.               Besides chairing the Government                                                      assumed major roles in successful
He also serves as a trustee of the                                                   He has extensive experience in               Parliamentary Committee (GPC) for        14. Tan Peng Yam                            development of numerous projects,
Nanyang Technological University.         8. Arthur Lang Tao Yih                     urban planning, urban design,                Manpower, he is also on the GPCs                                                     and some prominent projects in
                                                                                                                                                                           Mr Tan is Chief Executive of the
                                                                                     implementation of land use policies          for Law and Home Affairs. He is an                                                   Singapore include the Paragon, SPH
                                          Mr Lang is the Group Chief Financial                                                                                             Defence Science and Technology
Mr Wong holds a Bachelor of Science                                                  and development initiatives. He has          Advocate & Solicitor (Supreme Court                                                  Print Centre, SPH Corporate Office,
                                          Officer of CapitaLand Limited. Prior to                                                                                          Agency (DSTA). He also serves on the
(Economics), London School of                                                        also served in the Ministry of National      of Singapore), an Associate Mediator                                                 Sky@Eleven condominium, and more
                                          joining CapitaLand, he was at Morgan                                                                                             National Environment Agency Board
Economics. He is a fellow of the                                                     Development and the Ministry of              with the Singapore Mediation Centre                                                  recently, Resorts World Sentosa.
                                          Stanley having been the co-head                                                                                                  and the Temasek Polytechnic Board
Institute of Chartered Accountants in                                                Trade and Industry, and currently            and Fellow of the Singapore Institute
                                          of the Southeast Asia investment                                                                                                 of Governors. He chairs the Business
England and Wales and a member of                                                    sits on the Board of Science Centre          of Arbitrators. He has been involved                                                 In Singapore Power, Mr Chin
                                          banking division and the Chief                                                                                                   School’s Advisory Committee at
the Institute of Singapore Chartered                                                 Singapore and Singapore Cooperation          in industrial/employee relations since                                               handles the development of 40km
                                          Operating Officer for the Asia Pacific                                                                                           Temasek Polytechnic and is a member
Accountants.                                                                         Enterprise.                                  2002 and has been deeply involved                                                    of underground cable tunnels, the
                                          investment banking division. Apart                                                                                               of the Temasek Laboratories at the
                                                                                                                                  in collective bargaining, dispute                                                    new SP HQ and also spearheads the
                                          from being a board member of LTA,                                                                                                Nanyang Technological University
6. Nick Chong Keng Cheen                                                             11. Patrick Tay Teck Guan                    resolution and complex negotiations                                                  feasibility study on unlocking land
                                          he is also on the board of the National                                                                                          and the Temasek Defence Systems
                                                                                                                                  including representing workers/                                                      value of the Group.
Mr Chong is Global Vice President         Kidney Foundation and the Advisory         Mr Tay is Assistant Secretary-General                                                 Institute Management Board.
                                                                                                                                  unions at the Industrial Arbitration
of Specialities for Royal Dutch           Board of the Lee Kong Chian School         of National Trades Union Congress
                                                                                                                                  Court (IAC).
Shell overseeing global business          of Business, Singapore Management          (NTUC). He is Director of NTUC’s                                                      15. Michael Chin Yong Kok
units for Bitumen and Sulphur.            University. He has also been               Legal Services Department, and                                                        Mr Chin is the Managing Director
                                                                                                                                  12. Chua Chim Kang
Business activities span across           appointed as a member of CNBC’s            its Professionals, Managers and                                                       (Special Projects) of SP PowerGrid. He
various countries in Europe, the          Global CFO Council.                        Executives (PME) Unit. Concurrently,         Mr Chua is the Managing Editor of
                                                                                                                                                                           holds a Bachelor of Science First Class
Americas and Asia. Mr Chong has                                                      he is an elected member of the               Chinese Media Group, Singapore Press
                                                                                                                                                                           Honours and a Master of Science from
rich experience in various roles          9. Alwi Bin Abdul Hafiz                    NTUC Central Committee, Executive            Holdings. He is a board member of
                                                                                                                                                                           the University of Manchester, UK and
across businesses in Royal Dutch                                                     Secretary of The Singapore Manual            SCCL (Singapore Centre for Chinese
                                          Mr Alwi is currently retained by                                                                                                 a Master of Business Administration
Shell which include Operations,                                                      and Mercantile Workers’ Union                Language), council member of
                                          Golden Veroleum Liberia (GVL) as its                                                                                             from the National University of
Engineering, HR, Distribution and                                                    (SMMWU) and Adviser/Trustee to               SCCCI (Singapore Chinese Chamber
                                          Sustainability Advisor, having spent                                                                                             Singapore.
Supply Chain. In his previous roles,                                                 several key unions in Singapore. He          of Commerce & Industry), member
                                          more than 20 years in the professional
Mr Chong was Vice President for                                                      also serves on the boards of Economic        of Political Films Consultative
                                          services, consulting and ICT industries.                                                                                         Mr Chin started his career as an
Supply and Distribution, overseeing                                                  Development Board and Workforce              Committee, and member of the
                                          He started his career at Booz-Allen &                                                                                            engineer in the Public Works
supply chain activities in Asia and the                                              Development Agency. He is also the           Training Committee of SCORE.
Middle East.
Singapore Walk Cycle Ride - LTA
10                                                                 Land Transport Authority   11                                                                                                   Annual Report 2015 / 16

Board Committees                                                                              Organisation Structure

 Board Committees              Finance & Establishment Committee                                                                                      Chairman
 Executive Committee           Lim Eng Hwee                                                                                                           Chan Heng Loon Alan
 Chan Heng Loon Alan           Chairman
 Chairman                      Chew Men Leong
 Richard Lim Cherng Yih        Member                                                                                                                 Chief Executive
 Member                        Arthur Lang Tao Yih                                                                                                    Chew Men Leong
 Prof Yong Kwet Yew            Member
 Member                        Koe Ing Ling                                                                              Director
 Chew Men Leong                Secretary                                                                                 Internal Audit                    Chief
 Member                                                                                                                  Jacqueline Liau                   Quality Service Manager Office
 Wong Yew Meng                 Risk Management Committee
                                                                                                                                                           Chandrasekar
 Member                        Alwi Bin Abdul Hafiz
                               Chairman
 Nick Chong Keng Cheen
 Member                        Chew Men Leong                                                                                    Deputy Chief Executive               Deputy Chief Executive      Deputy Chief Executive
                               Member                                                                                            Infrastructure &                     Public Transport,           Corporate
 Michael Chin Yong Kok
 Member                        Ellen Lee Geck Hoon                                                                               Development                          Policy & Planning           Vacant
                               Member                                                                                            Chua Chong Kheng                     Jeremy Yap Weng Lock
 Tang Pui Cheng
 Secretary                     Ngien Hoon Ping
                               Member
                                                                                                               Senior Group Director            Group Director                Group Director        Senior Advisor
 Audit Committee               Samuel Teo
                                                                                                               Rail                             Infrastructure Design         Policy & Planning     Corporate
 Wong Yew Meng                 Secretary
                                                                                                               Sim Wee Meng                     & Engineering                 Lina Lim              Communications
 Chairman                                                                                                                                       Paul Fok                                            Tammie Loke
                               Investment Committe
 Patrick Tay Teck Guan                                                                                                                                                        Group Director
                               Arthur Lang Tao Yih
 Member                                                                                                                                         Group Director                Public Transport      Group Director
                               Chairman
 Chua Chim Kang                                                                                                                                 Rail Asset, Operations        Yeo Teck Guan         Corporate
                               Chew Men Leong                                                                                                   & Maintenance                                       Communications
 Member
                               Member                                                                                                           Wong Wai Keong                Group Director        Helen Lim
 Jacqueline Liau                                                                              Group Director           Group Director
                               Tan Peng Yam                                                   Rail Infrastructure &    Thomson-East                                           Vehicle Services
 Secretary
                               Member                                                         Expansion                Coast & Cross            Group Director                Alison Tan            Group Director
 Leadership, Development and   Christina Thio                                                 Sim Wee Meng             Island Lines (Civil)     Rail / Road Systems                                 Corporate Planning
 Remuneration Committee        Secretary                                                                               Ng Kee Nam               Engineering                                         & Development
 Chan Heng Loon Alan                                                                                                                            Leong Kwok Weng                                     Lew Yii Der
 Chairman
                                                                                                                                                Group Director                                      Chief Financial Officer
 Richard Lim Cherng Yih
                                                                                                                                                Road Projects                                       Finance
 Member
                                                                                                                                                Yap Cheng Chwee                                     Alice Tan
 Prof Yong Kwet Yew
 Member                                                                                                                                         Group Director                                      Group Director
 Chew Men Leong                                                                                                                                 Safety & Contracts                                  Innovation &
 Member                                                                                                                                         Frederick Wong                                      Infocomm
 Goh Hui Boon                                                                                                                                                                                       Technology
 Secretary                                                                                                                                      Group Director                                      Rosina Howe
                                                                                                                                                Transportation
                                                                                                                                                & Road Operations
                                                                                                                                                Dr Chin Kian Keong
Singapore Walk Cycle Ride - LTA
12                                                                                Land Transport Authority   13                                                                       Annual Report 2015 / 16

Senior Management

                                                                                                                                                                             Lew Yii Der
          Chew Men Leong                              Jeremy Yap                                                                                                             Group Director
                                                                                                                                    Tammie Loke
          Chief Executive                             Deputy Chief Executive                                                                                                 Corporate Planning &
                                                                               Chua Chong Kheng                                     Senior Advisor
                                                      Public Transport                                                                                                       Development
                            Sim Wee Meng                                       Deputy Chief Executive             Alice Tan         Corporate        Rosina Howe
                            Senior Group Director     Policy & Planning        Infrastructure &                                     Communications
                                                                                                                  Chief Financial                    Group Director
                            Rail and Group Director                            Development                        Officer                            Innovation & Infocomm
                            Rail Infrastructure                                                                                                      Technology
                            & Expansion
Singapore Walk Cycle Ride - LTA
14                                                                              Land Transport Authority   15                                                                            Annual Report 2015 / 16

Senior Management

         Ng Kee Nam
         Group Director,
         Thomson-East Coast &                                            Paul Fok
         Cross Island Lines (Civil)                                      Group Director                         Dr Chin Kian Keong                                           Yao Chuan Sam
                                                   Leong Kwok Weng                                                                                                           Deputy Group Director
                                                                         Infrastructure Design                  Group Director
                                                   Group Director                                                                                                            Road Operations
                              Frederick Wong                             & Engineering                          Transportation & Road
                                                   Rail / Road Systems                                                                  Alison Tan
                              Group Director                                                                    Operations                                 Yap Cheng Chwee
                                                   Engineering                                                                          Group Director
                              Safety & Contracts                                                                                        Vehicle Services   Group Director
                                                                                                                                                           Road Projects
Singapore Walk Cycle Ride - LTA
16                                                                    Land Transport Authority   17                                                                                              Annual Report 2015 / 16

Senior Management

                                                                                                                               Chandrasekar                              Ong Hui Guan
                                                                                                                               Chief                                     Deputy Group Director
                                                                 Tan Kim Hong                                                  Quality Service
                                                                 Deputy Group Director                                                                                   Policy & Planning
                            Helen Lim                                                                                          Manager Office
                            Group Director   Lina Lim            Public Transport
                                                                                                      Wong Wai Keong                             Neo Bian Hong                        Choo Chai Foong
         Yeo Teck Guan      Corporate        Group Director                                           Group Director                             Deputy Group Director                Deputy Group Director
         Group Director     Communications   Policy & Planning                                        Rail Asset, Operations                     Infrastructure Design                Infrastructure Design
         Public Transport
                                                                                                      & Maintenance                              & Engineering (Design                & Engineering
                                                                                                                                                 Development)                         (Infrastructure
                                                                                                                                                                                      Specialist)
THE

              ALKER
Walking is appealing when paths are
sheltered and connect to transport nodes
and other destinations. We’re expanding the
covered linkway network, providing better
transit signage and creating more Silver
Zones for those who need more time at
pedestrian crosswalks. With improvements
like these, walking is a great way to go.
20 The Walker                                      Land Transport Authority   21   The Walker                                                                                            Annual Report 2015 / 16

Walking—My Convenient Choice                                                  Never Too Old to Move

                                “My journeys to                               Commuters of all ages can lead active       have applied Priority Queue stickers        progressively from the fourth quarter of
                                                                              lives. As part of our support for the       at six MRT stations: Novena (North-         2016 at key public transport nodes.
                                 work every day are                           nationwide Action Plan for Successful       South Line), Outram Park (East-West
                                 so convenient, I’m                           Ageing, LTA has implemented a series        Line and North East Line), Chinatown        Longer Crossing Time
                                 practically sheltered                        of initiatives to help the elderly and      (North East Line), Sengkang (North          Because safety is our top priority, we
                                 the entire way!”                             others with mobility needs to stay on       East Line) and Kent Ridge (Circle           have introduced the Green Man +
                                                                              the move.                                   Line). The Queue stickers are placed        Scheme, which enables seniors and
                                                                                                                          to correspond to the doors where            people with disabilities to extend the
                                 Nazza Yasin
                                                                              Priority Queue Initiative                   wheelchair parking space is allocated       green time at pedestrian crossings
                                                                              The Priority Queue Initiative is meant      in the train car. They are also generally   by tapping their concession cards
                                                                              to help seniors, expectant mothers and      closer to the lifts and away from the       on the attached readers. By 2018,
                               “My journeys to work every day are
                                                                              persons with disabilities board buses       escalators where traffic is the heaviest.   this scheme will be in place at 1,000
                               so convenient,” says Nazza Yasin, a
                                                                              first. Following its first success at the                                               pedestrian crossings across the
                               24-year-old who works in the bustling
                                                                              Yishun Temporary Bus Interchange, we        Better Wayfinding Signs                     nation. Besides the Green Man +
                               Orchard Road area. “I’m sheltered
                                                                              rolled out Priority Queues at all new       Clear signage at our public transport       Scheme, we are extending the green-
                               practically the entire way!”
                                                                              Integrated Transport Hubs (ITHs) and        nodes means commuters can                   man duration at more locations,
                                                                              bus interchanges.                           find their way more easily. We are          to create a more leisurely crossing
                               Nazza is not kidding. From her home
                                                                                                                          simplifying information on signs and        experience. More than 700
                               in Sengkang, she walks through a
                                                                              We are testing the Queue’s                  using more pictograms. Look for the         signalised crossings already have
                               sheltered walkway to the bus stop,
                                                                              effectiveness in train stations, and        new signage that will be implemented        extended durations.
                               to grab the bus for a short ride to
                               Sengkang MRT Station. “I ride the North
                               East Line from Sengkang to Dhoby
                               Ghaut,” she says. “And from Dhoby
                               Ghaut, I take the North-South Line
                               to Orchard.”

                               The last lap of her journey to work is
                               on foot and it is hassle-free because of
                               connecting pathways. “From Orchard
                               Station, it’s a five-minute walk to my
                               office at the International Building,” says
                               Nazza. “It’s sheltered. It’s convenient!”

                               As someone who enjoys walking, Nazza
                               believes that her daily commute is an
                               energising way to get more fit. “Walking
                               helps, definitely,” she says. “And if I feel
                               like taking a stroll along Orchard Road
                               after a whole day of sitting in the office,
                               I simply walk down to Dhoby Ghaut
                               instead of taking the NSL from Orchard!”
22 The Walker                           Land Transport Authority   23   The Walker   Annual Report 2015 / 16

Silver Zones for Safer Walking

Walking is a great way to stay fit as
we grow older and LTA is helping by
making daily walks safer. Our Silver
Zone programme includes two-stage
crossings, raised informal crossings
with ramps for barrier-free movement
and narrower lane widths so motorists
travel at lower speeds and keep a
better lookout for pedestrians.
THE

                  YCLIST

Cycling is easier with cycling connectors
and paths, and a clearer understanding of
how to share spaces. We’re expanding the
cycling path network and introducing bike
sharing so cycling is viable for more people.
An accompanying code of conduct will help
everyone look out for each other.
26 The Cyclist                                  Land Transport Authority   27   The Cyclist                                                                                  Annual Report 2015 / 16

The Cycling Life                                                           Safety First                             Keeping Our Paths Safe
                                                                                                                    for Everyone

 “Cycling is my life! It’s a                                               Whether cycling for fun, health          To keep cycling paths safe for
  lifestyle choice I made a                                                or basic commuting, safe riding          everyone, the Active Mobility Patrol
                                                                           habits are essential. LTA and the        (AMP) volunteers regularly patrol areas
  year ago, and I’ve never                                                 Singapore Road Safety Council (SRSC)     within their constituencies to show
  looked back!”                                                            have developed the Safe Cycling          cyclists how to share paths graciously
                                                                           Programme on cycling skills and          and responsibly. In tandem, LTA’s
  Elaine Tan                                                               practices, and also to make cyclists     dedicated Active Mobility Enforcement
                                                                           aware of the new rules and code of       Officers (AMEOs) help prevent reckless
                                                                           conduct for cycling in Singapore. LTA    riding at pedestrian hotspots to create
“Cycling is my life!” exclaims Elaine Tan,                                 and SRSC plan to reach out to migrant    a safer commuting environment for
a 31-year-old avid cyclist. “It’s a lifestyle                              workers, students and the community      all Singaporeans.
choice I made a year ago, and I’ve never                                   at large with the programme.
looked back!”

That may sound like big talk, but
Elaine means every word. Bright and
early twice a week, Elaine can be seen
cruising on her trusty bicycle from the
Bedok Reservoir area all the way to the
Central Business District, where she
                                                                           SAFE CYCLING PROGRAMME CURRICULUM
works. “I use the connector because
it’s safer, since I don’t have to ride with
the morning traffic”, she says. “With the
connector, it’s 16km.”

Although Elaine takes about an hour                                        Equipment and                  Skills Training                 New Rules and                Infrastructure
and 20 minutes to ride to work, she                                        Pre-journey Preparation                                        Code of Conduct              Familiarisation
                                                                                                          • Bicycle handling skills
sees the ride as definitely worth the                                                                                                     • Rules and Code of          • Off-road cycling
                                                                           • Choosing a suitable          • Cycling etiquette
time. “I take my time because it’s                                                                                                          Conduct to observe when      signs and markings
                                                                             bicycle                      • Manoeuvring through
incredibly refreshing to start the day                                                                                                      cycling/ riding Personal   • Ground markings
                                                                           • Parts of a bicycle             crowded places
cycling past greenery,” she smiles. “And                                                                                                    Mobility Devices (PMDs)    • Mapboards
                                                                           • Bicycle security and
it’s also a very environmentally-friendly
                                                                             storage
way to travel!”
                                                                           • Basic checks before
                                                                             your ride
Besides being part of Elaine’s
                                                                           • Bicycle maintenance
contribution to sustainable travel,
                                                                           • Route planning
cycling has produced a happy side
effect for her. “It’s a great way to keep
fit,” she laughs. “Cycling for over two
hours a few times a week really tones
the legs!”
28 The Cyclist   Land Transport Authority   29   The Cyclist                        Annual Report 2015 / 16

                                                               The New Face of
                                                               Ang Mo Kio

                                                               Jeffrey Wong is all smiles these days.
                                                               A cycling enthusiast living in the Ang
                                                               Mo Kio area, he is ecstatic that his
                                                               neighbourhood is becoming a
                                                               cycling paradise.

                                                               There is the 4km cycling path that
                                                               loops around AMK Avenue 1, 3 and 8
                                                               that Jeffrey uses when he wants a quick
                                                               ride to refresh himself. “I love that I only
                                                               need to go downstairs for a leisurely
                                                               ride!” he exclaims. “So convenient!”

                                                               By 2020, the cycling path will be
                                                               developed into a 20km cycling path
                                                               network that includes a 2.6km cycling
                                                               and walking corridor connecting Yio
                                                               Chu Kang MRT Station to Bishan-
                                                               Ang Mo Kio Park. For Jeffrey, that
                                                               is definitely good news. “Then my
                                                               friends can walk with me while I
                                                               cycle!” he laughs.
THE

                                 IDER
Riding the train or bus is often the fastest
way to travel, especially as the train and
bus networks become more integrated
and seamless. We’re taking over rail and
bus assets to improve the responsiveness
of our system to commuters’ needs. This
will make the Ride in Walk Cycle Ride SG a
preferred way to go.
32 The Rider                               Land Transport Authority   33    The Rider                                                                                              Annual Report 2015 / 16

Travelling’s a Breeze                                                 New Stations and Lines

                         “Singapore has the best                      Sembawang          Canberra                    Canberra MRT Station
                          infrastructure,
                          it really is a breeze
                          getting anywhere!”
                                                                                                                     Canberra MRT Station will be located
                                                                                                                     between Sembawang and Yishun
                                                                                                                                                                 Covered
                                                                                        Yishun
                                                                                                                                                                 linkways
                          Jude Rajiv
                                                                                                                     2019                                        to bus stops, pick-up and drop-off
                                                                                                                                                                 points and bicycle parks at upcoming
                                                                                                                     —expected completion                        Canberra MRT Station
                        “Singapore has the best infrastructure,”
                        says Jude Rajiv, who is in his early                                     NSL
                        thirties. “It really is a breeze getting
                        anywhere!”
                                                                      Downtown Line                                                                              North East Line Extension
                        Jude loves the convenience of seamless

                                                                      12                                             2.2km                                       2km
                        travel, because his workplace, gym and
                        home are in different locations across
                        the island. “You can hop from a bus to
                        a train so quickly here, compared to          stations from Downtown Line 2                  DTL3 Extension will join DTL3 with          North East Line (NEL) Extension
                        other countries I’ve been to,” he laughs.     (DTL2) connect with 6 DTL1 stations            East-West Line (EWL) and future             will serve Punggol North and new
                        “I know because part of my family’s in        for 20.9km line connecting north-              Thomson-East Coast Line (TEL)               Punggol Downtown area
                        Sri Lanka—you have to wait till the cows      west Singapore to CBD

                                                                      42km                                           2024                                        2030
                        come home sometimes!”

                        As a teacher on a tight schedule, Jude
                                                                      —entire DTL when DTL3 is                       —expected completion for                    —expected completion
                        relies on the bus and train to take him
                                                                      completed in 2017                              DTL3 Extension
                        to where he needs to be every day.
                        “I use public transport everywhere
                                                                                                                                   Bedok      Tampines
                        I go,” he says. “In fact, that was how                                                           Ubi       North      West                                         North East Line
                        my girlfriend and I got to Sentosa last                                     MacPherson                                                                             Extension
                        week, where I proposed!”                                                                               Kaki    Bedok          Tampines
                                                                                                                Mattar         Bukit   Reservoir
                                                                                                                                                      Tampines                   Punggol
                        By the way, she said yes!                                                           Geylang Bahru                             East
                                                                                                                                                      Upper
                                                                                                       Bendemeer                                      Changi               Sengkang
                                                                      Fort                       Jalan Besar                                          Expo
                                                                      Canning
                                                                                                                                                   Xilin

                                                                                                                                                                   L
                                                                                                                                                                 NE
                                                                                        Bencoolen                                           Sungei Bedok
                                                                           DT
                                                                             L3

                                                                                                            To be completed

                                                                                                            Completed
34 The Rider                                                                                                 Land Transport Authority   35                                                                                                             Annual Report 2015 / 16

New Stations and Lines

Tuas West Extension                                                                   Jurong Region Line                                     Orchard          Thomson-East Coast Line

1 twin-tracked                                                                        2025                                                                    13km Eastern Stage
                                                                                                                                                              will connect eastern area to the CBD
                                                                                                                                                                                                                                                       Bedok      Sungei
viaduct and 4 above-ground stations                                                   —expected completion                                                                                                                                 Bayshore    South      Bedok

100,000                                         Tuas Link
                                                                                      20km                                                                    9
                                                                                                                                                              stations from Tanjong Rhu continuing to
                                                                                                                                                                                                                                           Siglap

commuters expected to be                        Tuas West Road
                                                                                      to serve the Choa Chu Kang, Boon Lay
                                                                                                                                             TEL              Sungei Bedok completed in 2024                                      Marine Terrace
carried daily                                                                         and Tengah estate

7.5km
                                                Tuas Crescent

                                                                                      Plans to                                                Outram
                                                                                                                                                              43km                                                         Marine Parade

                                                                                      connect
                                                Gul Circle                                                                                    Park            The East Coast stretch is part of the
Tuas West Extension will connect                                                                                                                              43km long TEL, which will connect                      Tanjong Katong
Joo Koon to Tuas Link                                                                                                                                         commuters to the Thomson stretch
                                                Joo Koon                              JRL to Circle Line (CCL) via West Coast                                                                                Katong Park

2016
                                                                                                                                                              serving the north-south corridor
                                                                                      Extension being evaluated
                                                                                                                                                                                                       Tanjong Rhu                                  Stations with
                                                                  EWL
—expected completion                                                                                                                                                                                                                                interconnecting lines

                                                                                                                                                        Marina Bay

                                                                                      Kuala Lumpur-Singapore                            Cross Island Line                            Circle Line 6
                                                                                      High Speed Rail

   Kuala Lumpur
                                                                                      2026
                                                                                                                                        Cross Island Line (CRL) will start from
                                                                                                                                        Changi and pass through                      3                                      4km
         Putrajaya                                                                    —expected completion                              Loyang, Pasir Ris, Hougang,                  new stations—Keppel,                   connecting HarbourFront to
                                                                                                                                                                                     Cantonment and Prince Edward           Marina Bay
                                                                                                                                        Ang Mo Kio, Bukit Timah,
                     Seremban                                                         90mins
                                                                                      —travel time between Kuala
                                                                                                                                        Clementi, West Coast
                                                                                                                                                                                     —will be completed around 2025

                                                                                                                                        and Jurong
                                                                                      Lumpur and Singapore
                                Ayer Keroh

                                             Muar                                     350km
                                                                                      — 8 stops between
                                                                                                                                        600,000
                                                     Batu Pahat
                                                                                                                                        commuters expected to be
                                                                                      Singapore and Malaysia                                                                                      Telok Blangah                                       Bayfront
                                                                                                                                        served daily by CRL
                                                             Iskandar Puteri

                                                                                      Note: alignment of High Speed Rail stations is                                                              HarbourFront                                      Marina Bay

                                                                                                                                        2030
                                                                          Singapore   purely illustrative

                                                                                                                                                                                                         Keppel         Cantonment         Prince Edward
                                                                                                                                        —expected completion                                                                                          CCL6
36 The Rider                               Land Transport Authority   37   The Rider   Annual Report 2015 / 16

A World First!

Singapore is building the world’s first
four-in-one rail and bus depot. The East
Coast Integrated Depot will integrate
three train depots (for EWL, DTL and
TEL) and one bus depot within a single
36-hectare site. The integrated depot—
slated for completion by 2024—will be
able to house 220 trains and 760 buses.
38 The Rider                                                                Land Transport Authority   39   The Rider                                                       Annual Report 2015 / 16

More Trains

Bukit Panjang LRT Line                                                                                                                        Sengkang-Punggol LRT Line

13
new train-cars on
                         70        %
                         increase in
                                                                NSL

                                                                                                                                              16
                                                                                                                                              new train-cars on
                                                                                                                                                                     40%
                                                                                                                                                                     increase in
Bukit Panjang LRT Line   fleet size                                                                                                           Sengkang-Punggol LRT   fleet size
added since 2014                                                                                                                              Line added in 2016
                                                                                                                                      PG
                                                                                                                                        LR
                                                                                 BPLRT                                                    T

                                                                                                                              SK
                                                                                                                                LR
                                                                                                                                  T

                                                                                                                        CCL
                                                                EWL                                                                                          DTL

North-South and East-West Lines

57
more trains for North-
                         1 batch
                              st
                         arrived in 2015, with rest of trains
South and East-West      added progressively from
Lines (NSEWL)            2016 – 2019

                                                                                         TEL
North East Line                                                                                                                               Circle Line
                                                                      NE
                                                                        L

18
more trains on
                         2016
                         —full deployment
                                                                                                                                              24
                                                                                                                                              more trains on
                                                                                                                                                                     2016
                                                                                                                                                                     —full deployment
North East Line (NEL)                                                                                                                         Circle Line (CCL)
40 The Rider                                                                        Land Transport Authority   41    The Rider                                                                   Annual Report 2015 / 16

                                                                                                               New Rail Financing Framework
Upgrading Our
Rail System

                         Sleeper Replacement          Signalling Systems        Third-rail                     The North-South and East-West Lines       Transport Master Plan, and was
                         Programme                    Upgrade                   Replacement Works              (NSEWL), Circle Line (CCL) and Bukit      first implemented in 2011 for the
                                                                                                               Panjang LRT (BPLRT), if approved by       Downtown Line (DTL).
                         96,000                       Completed by              Completed by
                                                                                                               shareholders, will be transiting to the
                         timber sleepers replaced
                         with concrete ones
                                                      end of                    2017
                                                                                                               New Rail Financing Framework (NRFF)
                                                                                                               on 1 Oct 2016*.
                                                                                                                                                         For the right to operate and earn
                                                                                                                                                         revenue from the lines, the operator
 North-South Line                                     the year                                                                                           pays an annual Licence Charge into
                                                                                                               Under the previous financing              the Railway Sinking Fund, which will
                                                                                                               framework, the rail operators owned       fund the capacity expansion and
                                                                                                               operating assets such as trains and       asset replacement and upgrading
                                                                                                               signalling systems. Under the NRFF,       works. With the new framework,
                         90,200                       Completed by              Completed by                   LTA now owns the operating assets
                                                                                                               and ensures timely investments in
                                                                                                                                                         LTA can ensure that better service is
                                                                                                                                                         delivered to Singapore’s commuters,
                         timber sleepers to be
                         replaced by concrete
                                                      2018                      2017                           capacity expansion, replacement           and capacity expansion and asset
 East-West Line          ones by end of the year                                                               and upgrading. In 2008, the NRFF          replacement and upgrading are
                                                                                                               was announced as part of the Land         executed in a timely manner.

                                                                                                               *Accurate as of 24 September 2016

  We continue to        North-South Line                          East-West Line
                        The sleeper replacement programme         More than 90,200 timber sleepers
  work at a fast pace   on the North South Line (NSL) has         along the East West Line (EWL) will be
  to upgrade the rail   been completed, with all 96,000 timber    replaced with concrete ones by the
  system and improve    sleepers replaced with concrete ones.     end of the year, and the upgrading
  reliability.          The upgrading for the line’s signalling   of the line’s signalling systems will
                        systems will also be completed by         be completed by 2018. The line’s
                        the end of year. As for the third-rail    third-rail replacement works are still
                        replacement works, they are slated for    ongoing, with about 100m to 150m
                        completion by 2017.                       being replaced every night.
42 The Rider                                                                         Land Transport Authority   43   The Rider   Annual Report 2015 / 16

Enhancing Commuter Experience

 Creating a better travelling experience for everyone is
 a multi-faceted endeavour that requires us to explore
 new and innovative ways to make commuting more
 convenient, enjoyable and comfortable. LTA has
 launched a range of initiatives to encourage off-peak
 hour commuting, enhance WIFI connectivity, and boost
 smart travelling.

Free Travelling on the MRT                Enhanced Apps for Better
Since June 2013, free and discounted      Commuting
MRT fares have been offered to            Singapore’s commuters can look
commuters travelling before the           forward to a slew of new and
morning peak. So far, about 7% of         enhanced mobile journey planners
commuters or about 65,000 have            from the end of this year. These apps
confirmed to travel off peak. LTA will    will help commuters plan the best
be extending the scheme for another       multi-modal public-transport routes,
year—till 30 June 2017.                   using all available mobility options. To
                                          build these apps, LTA is collaborating
“Travel Smart” Network                    with Citymapper, Google, Hugo and
Companies receive Government              Quantum Inventions.
funding if they introduce initiatives
to help their workers travel during       Tap and Pay
off-peak periods. Over 100 companies      With the Account-Based Ticketing
have tapped on this fund since the        System piloting end 2016, commuters
Travel Smart Network was launched         can enjoy the convenience of tapping
in August 2014. Together with free pre-   their existing Mastercard contactless
peak travel on the MRT, nearly 15,000     credit and debit cards to pay for
more workers are no longer squeezing      train and bus journeys. This new fare
on the MRT between 8 a.m. and 9 a.m.      payment system eliminates the need
every day. This frees up the equivalent   for a separate transit card and fare
of 10 train loads of space.               top-ups, and greatly enhances the
                                          convenience and seamlessness of
Travel Smart Consultancy Vouchers         travelling via public transport.
Eligible companies can use Travel
Smart Consultancy Vouchers to             Free WIFI at MRT and LRT Stations
pay external travel-management            and Bus Interchanges
consultants for ideas on how their        Singapore’s commuters can look
workers can modify their travel           forward to enjoying free WIFI services
patterns without compromising their       at all MRT and LRT stations, as well
work. More companies eager to make        as 30 bus interchanges and terminals
such changes have been tapping on         across the island. The initiative is
these vouchers.                           slated for completion by 2020.
44 The Rider                                                                                       Land Transport Authority          45   The Rider                                                                     Annual Report 2015 / 16

Buses Galore

185                                      800
                                                                                  New routes increased
                                                                                  from 40 to

                                                                                  63
—weekly peak-hour trips                  of the projected 1,000 buses are
added to reduce crowding                 already on the road under Bus
and shorten wait times                   Service Enhance Programme

9        new bus services in 1Q2016 to
         enhance connectivity

     805            666            667         150

    382G/W          668            669         670           134

                                                                                                                                     New Look for Singapore Buses               Bus Service Enhancement

                                                                            27/34
                                                                                                                                     Singapore has voted, and it is official:   Programme 80% Rolled Out
Our bus network is integral to the
                                                                                                                                     the colour of the Singapore Bus’ new       As of 31 March 2016, 800 Government-
transport network, and Singapore
                                                                                                                                     unified livery is Lush Green. The colour   funded buses have been added to
continues its commitment to making                                          services achieved Excess Wait Times[1]                   depicts environmental friendliness,        the public-bus network, which is
service better through the Bus Service                                      that were better than the baseline,                      and symbolises growth, vitality,           80% of the 1,000 buses scheduled for
Enhancement Programme (BSEP), the                                           i.e. the bus arrivals were more evenly                   prosperity and progress. Buses will        operation by 2017. As part of the Bus
rollout of the Bus Contracting Model                                        spread out                                               “turn green” gradually as the Bus          Service Enhancement Programme
and the overall unified look and feel
                                                                                                                                     Contracting Model unfolds.                 (BSEP), two more City Direct Services
through the adoption of new livery.
                                                                                                                                                                                (CDS) have also been introduced to
                                                                                                                                                                                serve residents in Buangkok/Sengkang
                                                                                                                                                                                and Hougang. The number of CDS
                                                                                                                                                                                totals 22, giving commuters a quick
                                                                                                                                                                                way to commute directly to and from
                                                                              Excess Wait Time is the average additional wait time
                                                                            [1]

                                                                            experienced by commuters at bus stops, compared                                                     the CBD.
                                                                            to the scheduled wait time if the buses had arrived at
                                                                            regular intervals (Jun to Nov 2015).
46 The Rider                                Land Transport Authority   47   The Rider   Annual Report 2015 / 16

Buses Galore

Bus Contracting Model Starts with
First Bus Services
The Bulim bus package—26 bus
services supported by the Bulim
Bus Depot—is run by Tower Transit
Singapore. Operations began in
May 2016 and marked the start of
Singapore’s Bus Contracting Model.
Go-Ahead, the second operator with
25 bus services under the new model,
began operations from the Loyang Bus
Depot in September 2016.

With the Government having reached
agreement with SBS Transit and SMRT
Buses through negotiated contracts,
the entire industry has completed its
transition to the Bus Contracting Model
on 1 September 2016.

Longer Full-day Bus Lane Hours Mean
Shorter Commutes
We have extended the operating hours
for all full-day bus lanes by three hours
to end at 11 p.m.

All full-day bus lanes
extended by three hours to

11pm
          11
     10
     9
      8
THE

                LANNER
Making Walk Cycle Ride SG happen requires
LTA to look at the big picture of our transport
network. A wide array of LTA professionals
work together and collaborate with other
government agencies to improve the entire
transport network to make using trains,
buses, walking and cycling accessible and
easy to use.
50 The Planner                                                                       Land Transport Authority   51   The Planner   Annual Report 2015 / 16

The Big Picture

 “What we do deals with                     “As planners, we need to
  the processes and                          have a holistic picture
  preliminary planning                       of how the overall
  for the proposed cycling                   system works—from the
  network.”                                  moment a person gets
                                             out of the house to the
  Yeong Whye Kwok                            destination.”
  Manager, Active Mobility

                                             Annabelle Lin
                                             Manager, Local Planning

“As planners, we need to have a holistic   get around, which includes rail, bus,
picture of how the overall ‘system’        walking, cycling and even the eventual
works, from the moment a person            autonomous vehicles. “Planning is
leaves the house to the destination,”      a long process, and my daily work
says Annabelle Lin, a 34-year-old          involves all facets of planning, from
manager with LTA’s Local Planning          justifying transport infrastructure,
Division. “I work with agencies—           working with engineers and
especially land-use agencies—to            understanding feasibility, to engaging
safeguard the interests of our transport   with agencies to get land,” she says.
system and ensure that sufficient space    “We work hard to plan so public
is allocated for walking, cycling, and     transport is conveniently located!”
road and rail infrastructure.”
                                           Yeong Whye Kwok, a 35-year-old civil
Undoubtedly, seeing the big picture        engineer working on implementing the
is essential in what LTA planners          cycling portion of Walk Cycle Ride SG
like Annabelle do, because building        with LTA’s Active Mobility Unit (AMU),
new transport infrastructure affects       agrees that it takes many different
everyone. LTA’s planners work              elements to create effective transport
closely across various government          infrastructure. “What we do deals
agencies to get the needed space,          with the processes and preliminary
obtain funding, and make sure              planning for the proposed cycling
the infrastructure is feasible and         network,” he says. “But this cannot be
integrates seamlessly with the overall     done in isolation, as we need various
transport network.                         departments within LTA—like traffic
                                           management, local planning, civil and
Annabelle is part of the team that         structures, and road facilities—as well
examines Singapore’s western region to     as agencies like URA, NParks and HDB,
ensure that people who live and work       just to name a few, to do the work.”
there have the transport they need to
52 The Planner                                                                  Land Transport Authority   53   The Planner                            Annual Report 2015 / 16

Bencoolen 2017                                                                                             Car-Free Sundays

Bencoolen Street lies at the heart      Bencoolen to a shared space, with                                  To encourage Singaporeans to get
of Singapore’s flourishing cultural     wide footpaths, trees and benches                                  out and about and go car-free, we
district. The strip between Middle      for pedestrians to enjoy. A dedicated                              co-sponsored Car-Free Sundays in
Road and Bras Basah Road has            cycling path will connect Rochor                                   the Civic District so walkers, joggers
been closed for the construction        Canal and Bukit Timah to the CBD,                                  and cyclists can visit the area, and
of the Downtown Line’s Bencoolen        and Bencoolen Street will also have a                              participate in family-friendly activities
Station, due to open in 2017. Instead   dedicated bus lane. Watch this space!                              or even have a picnic—all without
of a road as usual, we are converting                                                                      worrying about cars.
54 The Planner                               Land Transport Authority   55   The Planner   Annual Report 2015 / 16

Singapore’s First
Integrated Transport
Corridor

The nation’s first integrated transport
corridor is fast becoming a reality.
Construction works for the 21.5km
North-South Corridor (NSC) that
connects towns in the northern region
to the city centre will start next year.
The NSC will feature express bus
services and cycling trunk routes,
allowing faster travelling by bus, as well
as a better experience for cyclists. The
projected completion date is 2026.
56 The Planner                                                                                          Land Transport Authority   57   The Planner                                                                       Annual Report 2015 / 16

New and Upcoming                         Better Service through                                                                    Paving the Way for                         New Regulations for
Integrated                               Better Manpower                                                                           the Future                                 Private Hire Cars
Transport Hubs
Integrated Transport Hubs (ITH) bring    The public transport system relies           The Sectoral Manpower Plan for the           The future of public transport lies        Taxis and increasingly, private hire cars
together rail and bus interchanges,      on people to deliver the high level of       public bus industry, launched in May         in research, ideas and innovation.         (PHC), serve a major role in providing
combined with commercial                 service that makes traveling by public       2016, bolsters our efforts by grooming       To bring Singapore closer to this          point-to-point transport and helping
developments like shopping malls.        transport an excellent way to go.            and developing local bus captains.           future, LTA is beefing up its research     to close the first and last mile gap
The Joo Koon ITH is a bright spot                                                     This includes the establishment of           capabilities and collaborating with        for commuters. To better protect
for commuters who live or work           Over the next three years, LTA will invest   the Singapore Bus Academy to create          universities, professional organisations   the interests of commuters, LTA has
in the Jurong and Tuas areas. The        $12.5 million in the Public Transport        collaborative relationships to improve       and industry players.                      introduced regulations for PHC drivers
Bukit Panjang ITH is expected to be      Manpower Development Fund (PTMDF)            the workforce.                                                                          and vehicles that will take effect in the
operational in 2017 and the Yishun ITH   to fuel industry-wide manpower                                                            Transport Research Centres are in          first half of 2017. All drivers providing
is slated for completion by 2019.        initiatives to attract, develop and          LTA has also established the Singapore       the works for the National University      chauffeured services will be required
                                         retain talent. These initiatives include     Rail Academy (SGRA) to develop local         of Singapore (NUS), the Nanyang            to obtain a Private Hire Car Driver’s
                                         developing more industry-relevant            engineering and research capabilities.       Technological University (NTU) and         Vocational Licence (PDVL), register
                                         programmes, sponsoring study awards          SGRA aims to be at the forefront of          the Singapore Institute of Technology      their vehicles with LTA, and display a
                                         and training grants, developing a skills-    rail engineering excellence.                 (SIT). Through these centres, LTA will     tamper-evident decal.
                                         based progression framework, and                                                          fund projects to drive innovation
                                         engaging in industry-wide branding for                                                    in such areas as active mobility,
                                         the sector.                                                                               electro-mobility, self-driving vehicles,
                                                                                                                                   geotechnical engineering and
                                                                                                                                   condition-based maintenance.

                                                                                                                                   Ongoing Trials
                                                                                                                                   Ongoing trials for self-driving vehicles
                                                                                                                                   are already taking place at one-north,
                                                                                                                                   Gardens by the Bay, and Sentosa.
58   Land Transport Authority   59                                                                   Annual Report 2015 / 16

                                     Awards Won in FY2015/16

                                     Ong Teng Cheong Labour Leadership           2015—“Best Engagement Strategy by
                                     Institute Workplace Partnership             Government/Community” and “Best
                                     Award 2015                                  Use of Integrated Media Campaign”.
                                     LTA and the Amalgamated Union of            Among the biggest marketing awards
                                     Statutory Board Employees (AUSBE)           in the Asia-Pacific region, the Marketing
                                     have been jointly awarded the Ong           Magazine Loyalty and Engagement
                                     Teng Cheong Labour Leadership               Awards recognise excellence in brand
                                     Institute (OTC Institute) Workplace         awareness and customer loyalty.
                                     Partnership Award (Gold) for their
                                     sustained efforts in enhancing              Top 50 Engineering Feats @
                                     understanding and cooperation               IES-SG50 Award
                                     between the management and the              LTA received the Top 50 Engineering
                                     union through programmes organised          Feats @ IES-SG50 Award for 11 of its
                                     by the OTC Institute.                       completed land-transport projects.
                                                                                 The award recognises the top 50
                                     City on a Cloud Innovation                  engineering achievements that
                                     Leadership Award                            have made the greatest economic,
                                     LTA received the City on a Cloud            infrastructural or societal impact on
                                     Innovation Leadership Award from            Singapore since 1965.
                                     Amazon Web Services (AWS) for its
                                     innovative use of cloud-based solutions     2015 Marketing Events Awards
                                     and tools. Singapore is the first city      LTA’s Transport & You(th) Hackathon
                                     outside the USA to receive this accolade.   won the “Best Government Sector
                                                                                 Event” at the 2015 Marketing Events
                                     Marketing Magazine Loyalty and              Awards. The awards recognise
                                     Engagement Awards 2015                      the creative excellence, successful
                                     LTA’s very own Thoughtful-Me                strategies and operational precision
                                     characters from 2014 Graciousness           of event marketers, planners and
                                     Campaign won Bronze in two                  agencies across South Asia, South East
                                     categories at the Marketing Magazine        Asia, Australia and New Zealand.
                                     Loyalty and Engagement Awards
60                                                                                                     Land Transport Authority   61                                                                                                     Annual Report 2015 / 16

Contracts Awarded in FY2015/16

Thomson-East Coast Line                                                                                                           T3002      Aik Leong Plumbing Construction Pte Ltd         Advance Utility and Sewer Diversion at Tanjong Rhu and
                                                                                                                                                                                             Katong Park Stations
Contract Contractor                                          Description
                                                                                                                                  T3005      Ed. Zublin AG, Singapore Branch                 Advance Sewer Diversions (Package 2)
T273B    Voltas Limited                                      Supply and Installation of Tunnel Ventilation And
                                                             Environmental Control Systems for Thomson-East Coast                 T3008      GS Engineering & Construction Corp.             Advanced Work at Depot
                                                             Line Stages 1 and 2                                                  T3009      HSL Constructor Pte Ltd                         Decking of Sungei Ketapang
T273C    Shinryo Corporation (Singapore Branch)              Supply and Installation of Tunnel Ventilation And                    T3028      Intercorp Solutions Pte Ltd                     Supply and Installation of Biometric Authentication System
                                                             Environmental Control Systems for Thomson-East Coast
                                                                                                                                  Rail Enhancement Works
                                                             Line Stage 3
T275A    Gammon Pte Limited                                  Supply and Installation of Electrical Services for                   Contract   Contractor                                      Description
                                                             Mandai Depot                                                         151C       Kawasaki Heavy Industries, Ltd./ CSR Qingdao    Trains for North-South / East-West Lines
T275B    Guthrie Engineering (S) Pte Ltd                     Supply and Installation of Electrical Services for Thomson-                     Sifang Co., Ltd./ Kawasaki Heavy Industries
                                                             East Coast Line Stages 1 and 2                                                  (Singapore) Pte. Ltd. Consortium
T275C    Guthrie Engineering (S) Pte Ltd                     Supply and Installation of Electrical Services for Thomson-          152A       Thales Solutions Asia Pte Ltd                   Signalling System for Canberra Station and Additional Trains
                                                             East Coast Line Stage 3                                              152B       Singapore Technologies Electronics Limited      Half Height Platform Screen Doors for Canberra Station
T278B    Deluge Fire Protection (S.E.A) Pte Ltd              Supply and Installation of Fire Protection System For                158A       China State Construction Engineering            Design and Construction of Canberra Station
                                                             Thomson-East Coast Line Stages 1 and 2                                          Corporation Ltd (Singapore Branch)
T278C    Deluge Fire Protection (S.E.A) Pte Ltd              Supply and Installation of Fire Protection System for                1376       Tai Yong Construction Pte Ltd                   Design and Build of Enhancement to Existing MRT/LRT
                                                             Thomson-East Coast Line Stage 3                                                                                                 Stations and Associated Commuter Facilities
T301     GS Engineering & Construction Corp.                 Construction of 4-In-1 Rail and Bus Depot and Reception              1396       Agitech Innovations Private Limited             Implementation of Support Enhancement Measures for
                                                             Tunnels for Thomson-East Coast Line                                                                                             Tunnel Equipment and Fixtures in Rail Tunnels
T303     Bachy Soletanche Singapore Pte Ltd -                Construction of Tanjong Rhu Station and Tunnels for                  1668A      SMRT Engineering Pte Ltd                        Train-Borne Travel Information System for North-South /
         Wai Fong Construction Pte Ltd Joint Venture         Thomson-East Coast Line                                                                                                         East-West Lines
T305     Shanghai Tunnel Engineering Co. (Singapore)         Construction of Katong Park Station and Tunnels for                  1758       T.Y. Lin International Pte. Ltd. /              Advance Engineering Consultancy Services for the Expansion
         Pte Ltd                                             Thomson-East Coast Line                                                         DP Architects Pte Ltd                           of Ulu Pandan Depot
T306     Woh Hup (Private) Limited                           Construction of Amber Station for Thomson-East                       1765       Singapore Technologies Electronics Limited      Provision of Services for the Replacment of Passenger
                                                             Coast Line                                                                                                                      Service Machines and Station Computers in Selected
T307     Samsung C&T Corporation                             Construction of Marine Parade Station and Tunnels for                                                                           Rail Stations
                                                             Thomson-East Coast Line
                                                                                                                                  Circle Line / Downtown Line / Cross Island Line
T308     Ssangyong Engineering & Construction Co., Ltd.      Construction of Marine Terrace Station and Tunnels for
         - Hyundai Engineering & Construction Co., Ltd.      Thomson-East Coast Line                                              Contract   Contractor                                      Description
         Joint Venture                                                                                                            8811       Jin Choon Civil Engineering Pte Ltd             Reconfiguration of Buildings and Services off Keppel Road
T309     John Holland Pty Ltd - Zhen Hua (Singapore)         Construction of Siglap Station for Thomson-East Coast Line           8812       CCECC Singapore Pte Ltd                         Construction of New Bus Terminal at Shenton Way
         Engineering Pte. Ltd. Joint Venture                                                                                      9062       CTCI Corporation / CTCI Singapore Pte Ltd       Trackwork for Gali Batu Depot
T310     Woh Hup (Private) Limited - Shanghai Tunnel         Construction of Bayshore Station and Tunnels for                                Consortium
         Engineering Co. (Singapore) Pte Ltd Joint Venture   Thomson-East Coast Line                                              9093       Toa Corporation - Hiap Shing Construction Pte   Design, Construction, Operation & Maintenance of Tuas
T313     Samsung C&T Corporation                             Construction of Xilin Station and Tunnels for Downtown                          Ltd Joint Venture                               South Staging Ground
                                                             Line 3 Extension                                                     9095       Soil-Build (Pte) Ltd - Shincon Industrial       Construction of Covered Linkways to Downtown Line 3
T2155    Siemens Pte. Ltd.                                   Addition & Alteration Works on Communications, Control                          Pte Ltd Joint Venture                           (DTL3) and Tuas West Extension (TWE) Stations
                                                             and Station Travel Information Systems to Existing Stations          9097       KTC Civil Engineering & Construction Pte Ltd    Design, Construction, Operation and Maintenance of a
                                                             that Interchange with Thomson Line                                                                                              Stockpile Site at Changi Area
T2185    Transport Design Consultancy Limited                Signage Design Consultancy Service for Public Transit                C1027      Soil Investigation Pte Ltd                      Site Investigation Works for LTA Projects
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