Smart cities Shifting Asia

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Smart cities Shifting Asia
7 March 2019
                Chief Investment Office GWM
                Investment Research

Smart cities
Shifting Asia
Smart cities Shifting Asia
Tianjin Binhai Library, Tianjin, China
Smart cities Shifting Asia
Editorial

Dear reader

The greatest case of human migration has been going on in           surge in connectivity also brings with it a downside – an in-
Asia over the past decades. People have been moving from            crease vulnerability to cyberattacks. Accordingly, cybersecurity
countryside to city by the hundreds of millions, hoping to take     will have to be incorporated as a key building block of each
part in the rapid economic progress that has turned the region      nation’s approach, and form an integral part of the region’s
from agricultural backwater to industrial powerhouse. And           smart city journey.
this trend will continue for the foreseeable future – the UN ex-
pects the percentage of people living in Asia’s urban areas to      This is an exciting topic because, among other reasons, it
rise from 50% today to 75% by 2050.                                 touches all of our lives. In Singapore, for instance, we’ve be-
                                                                    come accustomed to filing taxes online, monitoring subway
Now accounting for over half of the world’s megacities,             schedules on mobile apps and connecting to personalized
Asian cities are grappling with the challenge of having to bal-     government sites through soft tokens. These are just a few
ance sustained population growth with strained infrastruc-          examples of how cities are becoming smarter. Others include
ture, depleting resources and finite space. But with the fourth     the rollout of a nationwide 5G network in China, integrated
industrial revolution powering ahead, “smart cities” – the in-      area developments and traffic management systems in India,
tegration of cutting-edge information and communication             and an autonomous bus network in Tokyo.
technologies with urban planning – offer a compelling an-
swer to this dilemma. Indeed, the potential benefits of smart       Each country has their own set of challenges, including over-
cities to urban livelihoods are significant, as is the investment   bearing bureaucracy and logistical and resource constraints,
opportunity.                                                        and achieving their grand visions for the future will require an
                                                                    unwavering commitment that spans different administrations.
Welcome to the latest edition in our Shifting Asia thought          But with the current momentum, we estimate Asia’s smart
leadership series. This issue dives into the booming world of       city market, led by China, could reach USD 800bn in 2025,
smart cities in Asia, where public and private investment is        creating sizeable growth opportunities for local economies
mixing to spark waves of innovation and ambitious plans are         along the way.
transforming the relationship between governments and citi-
zens. In this report, we feature interviews from local authori-     Such rapid growth should yield attractive investment oppor-
ties and business leaders on the topic and bring the story          tunities. Investors keen to participate in this area should tar-
closer to home through individual country analyses.                 get companies exposed to faster-growth segments like fin-
                                                                    tech, 5G, smart mobility and healthcare. Conversely, those
The interpretation of smart cities varies, but generally consists   engaged in antiquated urban operating systems are at risk of
of six major pillars - connectivity, governance, services, auto-    becoming outdated.
mation, health and mobility – and employs key technologies
like artificial intelligence, big data, cloud computing and ro-     We hope you enjoy reading about this special topic on Asia’s
botics. As the urgency to ensure sustainability mounts, Asia’s      future. As always, please don’t hesitate to reach out with any
governments have launched ambitious initiatives to make             feedback or questions.
their cities and nations more intelligent. Yet the resultant

                                                                                         Min Lan Tan
                                                                                         Head of APAC Investment Office

                                                                                                 Shifting Asia: Smart cities – March 2019   3
Smart cities Shifting Asia
Content
    Chapter 1
    6     What is a smart city?

    Chapter 2
    11 The need for smart cities in Asia

    Chapter 3
    15 How big is the smart city opportunity in Asia?

    Chapter 4
    16    Regional deep dive
    18    China – tech titans lead the smart city drive
    23    India – smart leapfrogging
    29    ASEAN smart cities – a solution for sustainable urbanization
    34    Singapore – ahead of the curve in digital transformation
    39    Hong Kong – catching up
    47    Australia – steady and smart progress
    49    Japan – showcasing for Tokyo Olympics

                                               UBS Shifting Asia                   Cover photo
                                               This report has been prepared       Tianjin Binhai Library, Tianjin, China
                                                                                   by Ossip van Duivenbode
                                               by UBS AG. Please see the
                                               important disclaimer at the end     Languages
                                               of the document.                    English, Chinese simplified and traditional

                                               Editor in Chief                     Contact
                                               Carl Berrisford                     wmrfeedback@ubs.com

                                               Project manager
                                               Sita Chavali

                                               Editor
                                               Aaron Kreuscher

                                               Design
                                               Margrit Oppliger, Rodrigo Jiménez   Learn more at:
                                                                                   www.ubs.com/cio

4   Shifting Asia: Smart cities – March 2019
Smart cities Shifting Asia
Executive summary

       –– Asia is home to 16 of the world’s 28 megacities (popula-               28 megacities in the world
          tions above 10m), and the United Nations forecasts their
          cumulative population will double by 2030 from their 2010
          total. This mass migration from rural to urban areas is occur-
          ring as the “fourth industrial revolution,” a period of rapid
          technological innovation, transforms the way we live.
                                                                               16 are located in Asia

       –– To balance the costs of depleting resources with rapid urban-     Asia is home to 16 of the world’s 28 megacities
                                                                            Smart     cities major building blocks
                                                                            (populations above 10m), and the United Nations
          ization and sustainable growth, many Asian cities are laying      forecasts their cumulative population will double
                                                                            by 2025 from their 2015 total. This mass
          the groundwork to become “smart cities” over the next             migration from rural to urban areas is occurring
          decade. This entails integrating the six major building blocks    as the “fourth industrial revolution,” a period of
                                                                            rapid technological innovation, transforms the
          – smart connectivity, smart governance, smart services, smart     way we live.

          automation, smart health and smart mobility – with cyberse-
          curity forming the foundation of each smart city.
                                                                            To balance the costs of depleting resources with
       –– Promising smart technologies that can facilitate this transi-      Promising
                                                                            rapid urbanizationsmart     technologies
                                                                                                 and sustainable growth, many
                                                                            Asian cities are laying the groundwork to become
          tion include 5G and the Internet of Things in connectivity,       “smart cities” over the next decade. This entails
                                                                            integrating the six major building blocks – smart
          digital repositories and sandboxes in governance, fintech         connectivity, smart governance, smart services,
          and smart utilities in services, artificial intelligence and      smart automation, smart health and smart
                                                                            mobility – with varying levels of digitalization.
          facial recognition in automation, big data and remote mon-
          itoring in healthcare and autonomous driving, and ride
          hailing in mobility.
                                                                            Promising smart technologies that can facilitate
                                                                            this transition include 5G and the Internet of
       –– In Asia, Singapore is arguably the furthest along the smart       Things in connectivity, digital repositories and
                                                                             Singapore
          city journey. As the host, Tokyo will likely showcase interest-   sandboxes     in governance, fintech and smart
                                                                            utilities in services, artificial intelligence and facial
          ing smart solutions during the 2020 Olympic Games. And             Tokyo      and
                                                                            recognition in automation, big data and remote
                                                                             Hong Kong
                                                                            monitoring     in healthcare and autonomous
          with strong government initiatives and vibrant technology          Chinaand
                                                                            driving,    and rideIndia
                                                                                                 hailing in mobility.
          ecosystems, China and India show significant promise for
          the future.
                                                                            In Asia, the city states of Singapore and Hong
       –– We expect Asia’s smart cities to generate trillions of dollars    Kong are arguably the furthest along the smart
                                                                             Global smart city spending
                                                                            city journey. As the host, Tokyo will likely
          in economic value over the coming years as annual com-            showcase interesting smart solutions during the
          bined smart city spending climbs to USD 800bn by 2025,                  40%
                                                                            2020 Olympic Games. And with strong
                                                                            government initiatives and vibrant technology
          according to our estimates, about 40% of global smart city        ecosystems, China and India show significant
                                                                            USD 800bn
                                                                            promise for the future.
          spending. Contributing USD 320bn, China should lead the
                                                                             Asia’s annual combined
          region in smart city spending over this period.                    smart city spending by 2025

       –– Given the huge revenue potential, we see significant invest-      We expect Asia’s smart cities to generate trillions
          ment opportunities for investors. In particular, we believe       of dollars in economic value over the coming
                                                                            years as annual combined smart city spending
          companies exposed to faster growth segments like fintech,         climbs to USD 800bn by 2025, according to our
                                                                                                                    $
                                                                            estimates, about 40% of global smart city
          5G, smart mobility (e.g. electric vehicles and autonomous         spending. Contributing USD 320bn, China should
          driving) and healthtech are in a sweet spot thanks to strong      lead the region in smart city spending over this
                                                                            period.
          demand and regulatory support. Conversely, companies                 Smart            Healthtech           Fintech
                                                                              mobility
          exposed to traditional urban operating systems will be at a
          risk of becoming redundant.                                       Given the huge revenue potential, we see significant investment
                                                                            opportunities for investors. In particular, we believe companies
                                                                            exposed to faster growth segments like fintech, 5G, smart
                                                                            mobility (e.g. electric vehicles and autonomous driving) and
                                                                            healthtech are in a sweet spot thanks to strong demand and
                                                                            regulatory support. Conversely, companies exposed to traditional
                                                                            urban operating systems will be at a risk of becoming redundant.

                                                                                   Shifting Asia: Smart cities – March 2019                    5
Smart cities Shifting Asia
Chapter 1

    What is a
    smart city?
    Sundeep Gantori, Analyst

    Definitions and scopes of smart cities differ from
    country to country. We believe smart cities in Asia
    consist of six major building blocks – smart connectivity,
    smart governance, smart services, smart automation,
    smart health and smart mobility – with varying levels of
    digitalization. Cybersecurity, meanwhile, forms the
    foundation of each smart city. Let’s dive into these sub-
    segments.

                                                                 Smart city

                                         Smart connectivity   Smart governance   Smart services

                                         Smart Automation       Smart health     Smart mobility

                                                               Cyber security

6   Shifting Asia: Smart cities – March 2019
Smart cities Shifting Asia
Chapter 1 – What is a smart city?

Hong Kong. Photos by Martin Ruetschi

Smart connectivity
Driven by a desire to stay connected all the time         sis. Applications of IoT include weather and water
and the need to efficiently multitask throughout a        monitoring devices as well as other sensor-based
busy day, most of us have become “digital omni-           devices like public lighting and traffic lights. Such
vores” and see connectivity as a basic necessity          devices can be remotely controlled, thus driving
rather than a luxury. Just as how all cities are built    significant efficiency gains. While densely popu-
on strong infrastructure like high-rise buildings,        lated cities with high-rise buildings often face con-
roads and public transport systems, smart cities are      nectivity problems, we believe the extensive use of
founded on robust technology infrastructure –             WIFI and the upcoming 5G technology, which sig-
which begins with smart connectivity. The combi-          nificantly reduces latency, should further bolster
nation of key enabling technologies, like 4G/5G,          smart services. Most telecom operators in Asia will
fiber broadband and WIFI/Bluetooth, with con-             launch 5G services over the next few years, with
nected devices, smartphones and sensors allows            those in Australia, China, Japan and Korea set to
governments, corporations and the public to fully         do so in 2019. According to Ovum and Bloomberg
exploit the potential of technology for everyday          Intelligence, 5G subscribers in Asia should reach
services. The Internet of Things (IoT), which con-        almost 200m by 2022, with a mid-single digit pen-
nects everyday objects such as home appliances to         etration rate. With 5G services expected to be
the internet, is particularly capable of empowering       rolled out in developing Asia during the next de-
connectivity, as multiple smart touch points              cade, we see significant growth opportunities in
throughout one’s day can not only deliver innova-         the 5G era.
tive services but also collect data for further analy-

Smart governance
Smart governance is the use of information &              ernment-to-business (G2B) or government-to-gov-
communication technology (ICT) by the govern-             ernment (G2G) models can drive significant effi-
ment for better urban planning and decision-mak-          ciency gains and improve transparency. In fact,
ing. The point of smart governance is to use vari-        most progressive regulators across Asia are cur-
ous technologies to connect government agencies           rently partnering with startups that leverage smart
with businesses and the public in order to improve        governance models like online fast-track approvals
transparency and institutionalize trust. Examples         or sandboxes to fuel innovation. A sandbox is an
include digital repositories (for land records, for in-   entity endorsed by regulators that allows limited-
stance), unified services like citizen services or on-    scale testing of a new product, during which the
line tenders managed through a government-is-             government temporarily relaxes regulatory require-
sued identity, and agency-wide web portals or             ments. The aim is to assess the potential benefits
mobile apps (e.g. for departments like police or in-      and risks of a new product before its full-scale
come tax). While government-to-citizen (G2C)              launch.
smart governance models get more attention, gov-

                                                                            Shifting Asia: Smart cities – March 2019   7
Smart cities Shifting Asia
Chapter 1 – What is a smart city?

                             Hong Kong. Photo by Martin Ruetschi         Hong Kong. Photo by Claudio Bader

                             Smart services
                             Thanks to smart connectivity and smart gover-           another area where digitalization can revolutionize
                             nance, smart city administrators can take advan-        everyday services. With smart grids, households
                             tage of digital technologies and deliver everyday       can be more than just consumers; they can con-
                             services smartly. These include both public and pri-    sume electricity according to their needs, and in
                             vate services like digital payments, smart grids,       the future even sell back the surplus stored in bat-
                             smart utilities including metering and many more.       teries. This fundamentally disrupts the supply-de-
                             Cloud computing is at the center of smart services      mand dynamics in the electricity market, providing
                             as the technology allows access to everyday ser-        both parties (utility companies and customers) an
                             vices anywhere and on any device. Given fintech’s       advantage and improves energy efficiency. For in-
                             ability to offer financial inclusion through mobile     stance, utilities can temporarily store volatile
                             payments and internet finance, many regulators in       power generation (such as wind, solar) in batteries
                             Asia are supporting fintech services by building        and supply networks with the excess energy when
                             strong ecosystems. For example, since the recent        needed. Smart metering in another such service
                             demonetization of large banknotes in India, cash-       provided by utilities; it allows consumers to man-
                             less payments for goods and many public services        age their utility consumption and affords providers
                             have become more popular. Smart grids, which re-        the flexibility of dynamic pricing, which is essential
                             duce energy consumption and CO2 emissions, are          during peak loads.

                             Smart automation
                             Smart automation greatly helps cities become truly      tioning, lift management and heating. Similarly,
                             smart. The most commonly used applications of           smart homes can automate many functions, like
                             smart automation include smart buildings and            security, entertainment and appliances, thereby
                             smart homes as well as artificial intelligence (AI)     improving efficiency. With AI at the center of the
                             applications like robots, machine learning, chat-       fourth industrial revolution, we believe smart cities
                             bots, etc. Many Asian cities are widely adopting        can significantly leverage AI through, for instance,
                             smart building technologies, for example, which         AI-based surveillance camera systems, which use
                             use automated processes to manage typical day-          facial recognition technology, to boost security or
                             to-day building operations like lighting, air condi-    chatbots to improve public feedback systems.

8   Shifting Asia: Smart cities – March 2019
Smart cities Shifting Asia
Chapter 1 – What is a smart city?

Photo by Claudia Link                       Photo by Ailine Liefeld

Smart health
Smart health, or healthtech (as addressed in our            regularly track their health and other lifestyle
recent theme), refers to the evolving use of infor-         data. While wearables are currently mostly used
mation technology to address inefficiency and cost          for general fitness tracking, greater incorpora-
constraints in public healthcare systems. With              tion of medical-grade sensors could support vari-
stress levels much higher among city dwellers,              ous remote-monitoring and treatment services.
there is an increasing need for smart health ser-
vices. We see four ways in which the healthcare in-       –– Applications of technology in drug development:
dustry can be redefined by smart health services:            Most pharmaceutical companies have been
                                                             using technology as a means to incrementally
–– Software, artificial intelligence and big data:           improve operating efficiencies, rather than using
   With the healthcare industry accounting for 5%            digital technologies to drive wholesale changes
   of all data generated globally, new develop-              in the research process. But this may change in
   ments in AI and data-handling technologies as             the future, as we expect healthtech to address
   well as improvements in connectivity suggest the          several issues in the drug development process,
   industry may finally be reaching a tipping point          including reducing data gathering costs, improv-
   for increased adoption.                                   ing analysis and streamlining the overall trial
                                                             management process.
–– Telemedicine and remote monitoring: With most
   Asian cities still lacking an adequate system for      –– Imaging, image-guided therapy and robotic sur-
   primary care provision by general practitioners           gery: The imaging market provides a practical
   (GPs) and suffering a geographical mismatch               example of how advanced software and artificial
   between the demand for and supply of health-              intelligence are already being used to create effi-
   care (concentrated in rich coastal provinces),            ciencies in healthcare delivery by combining
   remote monitoring through apps or wearables               image data with software. Image-guided and
   should improve overall healthcare service levels.         robotic surgery techniques also have the poten-
   Wearables also provide opportunities for data             tial to cut healthcare costs by reducing surgical
   collection and analysis as they allow people to           complications and shortening hospital stays.

                                                                            Shifting Asia: Smart cities – March 2019   9
Smart cities Shifting Asia
Chapter 1 – What is a smart city?

     Singapore. Getty images                                                 Japan. Getty images

                               Smart mobility
                               We define smart mobility as a combination of smart        connectivity are accelerating the demand for smart
                               powertrains (electrification), smart technology (au-      mobility solutions in Asian cities. Autonomous tech-
                               tonomous driving) and smart use (car-sharing/car-         nology helps reduce traffic jams and the huge losses
                               hailing) – which, in our view, should redefine urban      in both time and energy they cause. In many areas
                               transport over the next few years. Tougher regula-        in Asia where roads and parking spaces are stressed
                               tions in the region to reduce CO2 emissions and           to the limit, autonomous driving initiatives and
                               fuel consumption will likely lead to a significant in-    smart parking solutions are rapidly gaining traction
                               crease in the electrification of powertrains in the       as a way to solve these major transport problems.
                               form of hybrid, plug-in hybrid and battery electric       Similarly, commercial drones or unmanned aerial ve-
                               vehicles. Furthermore, sustainable investment as-         hicles (UAVs) could make cities smarter through
                               pects like safety, better fuel efficiency, lower emis-    smart policing, regular traffic updates, e-commerce
                               sions, the rise of millennials and increasing mobile      delivery, city monitoring and surveying, etc.

                               Cybersecurity as a foundation to smart cities
                               While smart cities are centered around the above          Despite the broad-based implications of cybersecu-
                               six building blocks, cybersecurity provides a key         rity risks, businesses are ill-prepared for them, in
                               foundation for smart cities, as secure or digitally       our view, as the rising number of threats clearly in-
                               safe cities can give confidence to citizens, corpora-     dicates. What do these developments mean for
                               tions and governmental organizations and enable           the cybersecurity industry? For one,
                               digital transformation.                                   that security is no longer merely a concern of IT
                                                                                         managers, but a key boardroom topic, as govern-
                               The interconnection between the physical and vir-         ments and enterprises have to recognize its strate-
                               tual infrastructure in a smart city adds significant      gic importance.
                               layers of complexity and creates vulnerabilities.
                               Imagine a smart city network getting hacked, ex-          The topic becomes even more important for smart
                               posing sensitive data about citizens                      cities, given that increased connectivity including
                               or organizations, or other attacks bringing the en-       usage of smart and IoT devices has raised overall
                               tire city infrastructure to a standstill.                 vulnerability to cyber threats. The good news is
                                                                                         most Asian smart cities have realized the impor-
                               Cybercrime has broader consequences than merely           tance of cybersecurity, with all the major countries
                               exposing the vulnerabilities of the affected party; it    prioritizing investments in this area. Furthermore,
                               also damages trade, competitiveness and innova-           Asia as a region can also take advantage of some
                               tion at the macro level. According to Ponemon and         of the best global practices in the world, like the
                               Bloomberg Intelligence, the global average cost of a      recent regulations in Europe and the US, to further
                               security breach is high at USD 3.6m per breach.           beef up its smart city infrastructure.

10   Shifting Asia: Smart cities – March 2019
Chapter 2

    The need for smart
    cities in Asia
    Carl Berrisford, Analyst

                                          “Urbanism works when it creates a journey
                                           as desirable as the destination”
                                           Paul Goldberger
                                           Pulitzer Prize-winning architectural critic

Mumbai, India. Photo by Martin Ruetschi                        Singapore. Photo by Chuttersnap

                                                                                                 Shifting Asia: Smart cities – March 2019   11
Chapter 2 – The need for smart cities in Asia

                              Tokyo, Japan. Photo by Florian Löbermann                                                   Hong Kong. Photo by Claudia Link

                               The proportion of people living in cities across the                      conservation and concern over the environment
                               world will rise from 50% now to three quarters by                         and climate change.
                               2050, according to the United Nations. An esti-
                               mated 2.7bn people in developing economies will                           Asian urbanization’s “late-mover advantage”
                               move into cities over the next three decades, with                        should provide plenty of room for investment in
                               most of this shift taking place in emerging Asia.                         smart city technologies, in our view, from smart
                               Asian infrastructure investment needed to stay                            energy to smart mobility to smart healthcare. In
                               abreast of urban growth will result in a spending                         Asia, scalability for these technologies is real due
                               gap of USD 2.2 trillion per year until 2025, ac-                          to the proliferation of large sized and densely in-
                               cording to the UN. By 2025, emerging Asia is ex-                          habited urban spaces that have often grown hap-
                               pected to account for 50% of global infrastruc-                           hazardly. They face an array of basic infrastructure
                               ture spending.                                                            and environmental challenges that we anticipate
                                                                                                         will be increasingly addressed through the applica-
                               This mass migration into cities in Asia is occurring                      tion of rapidly maturing smart city technologies.
                               against the backdrop of the so-called “fourth in-
                               dustrial revolution,” a period of rapid technologi-                       Asia’s cities are characterized by their large popu-
                               cal innovation driven by digitalization which im-                         lation and high population density. So it’s not sur-
                               pacts and shapes the lives of all urban inhabitants.                      prising that 16 of the world’s 28 megacities (cities
                               It is also happening at a time of rising resource                         with population exceeding 10m) are in Asia. The

                               Fig. 1

                               The number of people living in cities with populations over 10m will double in Asia
                               from 2010–2030
                               In millions
                               600

                               500

                               400

                               300

                               200

                               100

                                 0
                                     1950    1955    1960   1965   1970   1975   1980     1985   1990   1995   2000   2005    2010   2015   2020   2025   2030   2035
                                 Africa       Asia      Latin America and the Caribbean      Europe      North America
                               Source: UNPD, 2018

12   Shifting Asia: Smart cities – March 2019
Chapter 2 – The need for smart cities in Asia

              Mumbai, India. Photo by Martin Ruetschi                                  Jakarta, Indonesia. Getty images

              United Nations forecasts that the urban population                                         The rise in private vehicle ownership in Asia, which
              of Asia’s megacities will double by 2030 from                                              roughly doubles every five years in Asian cities, is a
              2010. Similarly, eight of the world’s largest cities                                       major cause of CO2 emissions, deteriorating air
              with highest population density are located in                                             quality, noise pollution, and grid-locked traffic in
              Asia. Rapid urban growth translates to rising in-                                          many of Asia’s leading cities. Asia is forecast to ac-
              come growth and lifestyle changes, which are                                               count for one third of global transport-related
              stretching the infrastructure and resources of cit-                                        CO2 emissions by 2030, almost double the 17%
              ies, particularly in emerging Asia.                                                        level in 1990 (source: Emissions Database for
                                                                                                         Global Atmospheric Research). China, which has
              The benefits and efficiency gains of smart city solu-                                      relatively low per capita car penetration, is ex-
              tions in Asia’s populous, chaotic and fast growing                                         pected to see an increase of 220m cars between
              cities should drive sustainable demand growth for                                          2010 and 2025, based on our forecasts. This is a
              smart technologies. In the same way that smart-                                            key reason the Chinese government has taken the
              phones have become indispensable to Asian con-                                             initiative with “smart mobility” and an early migra-
              sumers, we believe investing in smart city technolo-                                       tion to electric vehicles. Smart operation sensors to
              gies will become an increasing necessity for Asian                                         regulate traffic flows and traffic lights and other
              governments and municipal authorities to raise pro-                                        solutions to address traffic congestion are already
              ductivity and spur economic growth.                                                        in use in many Chinese cities.

                                                                                                         Asia’s rapid urban growth is a key reason why a big
                                                                                                         jump is expected in the waste produced by world
                                                                                                         cities – to 2.2bn tons a year by 2025 from 1.3bn
Fig. 2
                                                                                                         tons a year currently. In China, 70% of the waste is
Comparative growth of per capita CO2 emissions                                                           disposed in landfills occupying 500 square meters
CAGR (1995–2015), in%                                                                                    of land and generating annual costs of CNY 30bn
200                                                                                                      (source: Deloitte, 2018). Smart waste management,
150
                                                                                                         the application of Internet of Things (IoT) for waste
                                                                                                         collection and for tracking garbage segregation, as
100                                                                                                      well as IoT-enabled transportation to manage the
 50                                                                                                      carbon footprint can go a long way towards im-
                                                                                                         proving efficiencies and reducing the impact on the
  0
                                                                                                         environment.
–50
                                                                       Thailand

                                                                                  Taiwan

                                                                                           South Korea
         UK

                 EU

                        US

                                 Germany

                                           China

                                                   India

                                                           Indonesia

                                                                                                         High population density in most of Asia’s major
                                                                                                         cities has led to high-rise living due to a shortage
                                                                                                         of space and high land costs. According to the In-
Source: Emissions Database for Global Atmospheric Research, European Commission, 2017                    ternational Energy Agency, buildings consume

                                                                                                                           Shifting Asia: Smart cities – March 2019    13
Chapter 2 – The need for smart cities in Asia

                                 Tokyo Japan. Photo by Sven Hagolani                           Mumbai, India. Photo by Martin Ruetschi

                                 40% of energy in most countries, but in Asian city                        out of 5G networks in at least four Asia-Pacific
                                 states like Hong Kong and Singapore, buildings                            countries by 2020 will become a powerful catalyst
                                 consume up to 90% of the national electricity. In                         for Asian smart city development. We expect select
                                 such cities, resource conservation can be consider-                       Asian cities with 5G networks to leverage sensor
                                 ably increased by applying smart building automa-                         networks and big data to identify and rapidly re-
                                 tion to lighting and thermal regulations, as well as                      spond to challenges in the urban environment.
                                 changing the behavior of residents through the                            China’s push in robotics and AI will also establish a
                                 use of smart electricity meters which feed back to                        regional base for automation and big data to
                                 the smart grid.                                                           smart city concepts. Furthermore, China’s infra-
                                                                                                           structure drive across emerging Asia, via the Belt
                                 Increasingly, many of these smart technologies re-                        and Road Initiative (BRI), offers channels to transfer
                                 volving around automation, sensors and big data                           smart city technology to less developed neighbor-
                                 will be applied to power supply, water and waste,                         ing countries where it is investing in power, rail in-
                                 healthcare services, affordable housing, rail infra-                      frastructure, residential real estate and data cen-
                                 structure and public transport systems across Asia.                       ters.
                                 With China and India topping the global tables
                                 with the most cities with >1m population at 102                           Several developed Asian countries, like Singapore,
                                 and 46 respectively, the potential for scalability                        Hong Kong and Japan, and Australia have been
                                 from replicating and rolling out smart city concepts                      significantly ahead of the curve, piloting many
                                 is considerable in these two countries.                                   Asian smart city concepts over the last twenty
                                                                                                           years. They offer blueprints for emerging Asia cit-
                                 High internet penetration across Asia and the roll-                       ies, particularly those with shared socio-demo-
                    Fig. 3                                                                                 graphic features like rapidly ageing populations.
                                                                                                           The efficiency of city-state governments like Singa-
                    Asia’s 5G penetration expected to reach mid-single
                                                                                                           pore and Hong Kong often facilitates the rapid
                    digits by 2022
                                                                                                19.0%      adoption and execution of smart city technologies.
                                                                                                           Indeed, rapid progress with smart city solutions in
                                                                                       11.8%               the cities of Asia’s two most populous countries,
                                                                                                           China and India, can be attributed to the fact that
                                                                                6.3%
                                                                                                           smart city frameworks, guidelines and funding are
                       0.1%       0.2%       0.5%       0.9%       1.2%                                    often made at the national government level and
                                                                                                           implemented locally.
                       Africa    Central,   Middel     Eastern     Latin  Oceania, Western North
                                Southern     East      Europe     America South    Europe America
                                  Asia                                    Eastern
                                                                            Asia

                    Source: Ovum, Bloomberg intelligence, UBS, as of Feb 2019

14   Shifting Asia: Smart cities – March 2019
Chapter 3

How big is
the smart city
opportunity
in Asia?
Sundeep Gantori, Analyst

                                                                 CCTV Tower Beijing China. Photo by Martin Ruetschi

In this section, we cover the addressable market for Asian
smart cities and the investment implications.

Addressable market
We believe smart cities will be at the center of Asia’s fourth                 Fig. 4

industrial revolution, adding trillions of dollars of economic                 Smart city addressable market in 2025*
value over the next decade through the revenue generated                       In USD bn.
from the six building blocks. According to Frost & Sullivan                    2,500
and Bloomberg Intelligence, the global addressable market
                                                                               2,000
for smart city projects should grow from USD 900bn in
2016 to USD 2trn in 2025 and the addressable market for                        1,500
China’s smart city projects should reach USD 320bn by
                                                                               1,000
2025. We estimate Asia accounts for 40% of the address-
able market, so based on these forecasts, the region’s                           500

smart city market could reach USD 800bn in 2025.                                    0
By segment, we expect smart services to lead Asia’s ad-                                        Global                   Asia                   China
dressable market by 2025, followed by smart governance,                        Source: Frost & Sullivan, Bloomberg Intelligence, UBS estimates,
                                                                               as of February 2019. *Forecast
smart healthcare, smart connectivity, smart automation and
smart mobility in that order (see Fig. 5).
                                                                               Fig. 5
Investment implications
Given the huge revenue potential for Asia by 2025 (USD                         Smart city addressable market by segment
800bn), investors can participate in this growth trend                         in 2025*
through various avenues. In particular, we believe compa-                                         Smart mobility

nies exposed to faster-growth segments like fintech, 5G,                                                           9%
                                                                                  Smart automation
smart mobility (which includes electric vehicles and autono-                                               10%                              Smart services
                                                                                                                                   30%
mous driving) and healthtech are in a sweet spot given the
confluence of strong demand and regulatory support. We                         Smart connectivity     13%
believe a combination of both Asian corporations with
strong exposure to the above trends and global leaders
with strong technology leadership should benefit from the                                                   15%                23%
                                                                                        Smart healthcare                                 Smart governance
robust growth opportunities to come in Asia’s smart cities.
Conversely, those engaged in antiquated urban operating                        Source: Frost & Sullivan, Bloomberg Intelligence, UBS estimates, as of
systems are at risk of becoming outdated.                                      February 2019. *Forecast

                                                                                                         Shifting Asia: Smart cities – March 2019            15
Chapter 4

     Regional deep dive
     In this section, we cover key countries
     in the region that are leading Asia’s
     smart city journey.

     China

     India

     ASEAN
                                                                                           Sydney, Australia. Photo by Jayden So
     Singapore
                                                Beijing, China. Photo by Martin Ruetschi
     Hong Kong

     Australia

     Japan

                                                Hong Kong                                  Singapore. Photo by Chuttersnap

                                                Mumbai, India. Photo by Martin Ruetschi

16   Shifting Asia: Smart cities – March 2019
Hong Kong. Photo by Claudia Link

Singapore. Photo by   C. J. Wadhwa                           Tokyo, Japan/ Photo by Tanaphong Toochinda

Khwaeng Suriya Wong, Thailand.
Photo by Flowdzine Creativity        Guangzhou Shi, China. Photo by Holger link

                                                                                              Shifting Asia: Smart cities – March 2019   17
Beijing, China. Photo by Martin Ruetschi

     China – tech                                                          China aspires to become a global leader in strategic industries

     titans lead the                                                       like 5G, autonomous vehicles and IoT, so the government
                                                                           strongly incentivizes the development of smart cities through
                                                                           homegrown technology. China exemplifies the Asian govern-

     smart city drive                                                      ment-driven smart city model, which lays down frameworks,
                                                                           guidelines and funding. China invested CNY 500bn in its na-
                                                                           tional smart city program during the 12th Five-Year Plan pe-
                                                                           riod (2011–2015), leading to the launch of over 90 pilot
     Elaine Zhou, Analyst                                                  smart cities. By 2017, there were 500 smart cities at various
                                                                           stages of development with an estimated market size of CNY
                                                                           650bn.

                                                                           The key technologies being employed in China’s smart cities
                                                                           include the IoT, Big Data, cloud computing and other smart
                                                                           systems. The unique part of China’s smart city model is its
“Ultimately everything in cities will                                      drive to leverage and encourage domestic innovation by
                                                                           working closely with Chinese technological leaders Alibaba,
 depend on computing power, in the                                         Tencent and Baidu. The technologies developed by these
 same way they depend on electricity”                                      companies are primarily being applied to e-government,
                                                                           smart transportation and smart living, all of which cover a
 Wang Jian, Former Chief Technology Officer of Alibaba
                                                                           broad array of smart concepts.

18   Shifting Asia: Smart cities – March 2019
China – tech titans lead the smart city drive

                         Photo by Claudio Bader

China’s technology leaders drive smart city                   China advances in autonomous driving
innovation                                                    Autonomous driving has already taken off in China,
According to Alibaba, building a smart city has to            with companies leveraging online mapping capabil-
look beyond technology hardware. For example,                 ities and cloud technology integrated with artificial
electric vehicles cannot operate effectively in a city        intelligence (AI). The first step towards mobile au-
without the necessary charging infrastructure. As a           tonomy has been the development of intelligent
result, the company is using real time and large-             screen monitors on car windscreens to aid naviga-
scale video analysis and artificial intelligence (AI) to      tion. A major initiative is also underway in Xiongan
integrate industries and enhance government and               New Area of Hebei province to employ Big Data,
service models. This method is being rolled out to            video monitors and AI to free up traffic congestion
first-tier cities across China.                               through an intelligent traffic management system.
                                                              The next step will be to introduce self-driving pri-
In Hangzhou, for example, the management of                   vate vehicles in the city. In the longer term, plans
utilities like transportation, power supply and water         are afoot to operate 100 self-driving buses in Bei-
supply has been digitized since 2016. The results             jing and Shenzhen.
are telling: the digital operation of 128 traffic lights
reduced road crossing times by 15% and saved
highway driving time by an average 4.6 minutes
per trip. In the Xiaoshan area, the time taken by
ambulances to reach accident sites has halved
(Source: Citi Research, 2019).                             Fig. 6

                                                           Number of smart cities in China
                                                                                                                            500
                                                                                                         386
                                                                              255          286
                                                             99     154

                                                           2011 2012          2013        2014           2015              2016

                                                           Source: Zhihuichengshi, Deloitte, Citi Research, as of November 2018

                                                                                           Shifting Asia: Smart cities – March 2019   19
China – tech titans lead the smart city drive

                                   Fig. 7

                                   China‘s smartest cities and their strengths
                                   City                           Theme                    Details

                                                                  Big data and             Widespread broadband facilities and smart IT-based
                                   Beijing
                                                                  smart economy            applications promote development of IT and IoT

                                   Tianjin                        Smart living             E-government, accessible IT and hardware construction

                                                                  IT and smart             Information infrastructure and cybersecurity, real-time
                                   Shanghai
                                                                  infrastructure           collection of public transport data

                                                                                           Cloud computing, Big Data industry, IoT, internet finance, smart logis-
                                   Hangzhou                       IoT and big data
                                                                                           tics and digital content industries

                                                                                           IoT is applicable in a range of municipal projects to
                                   Nanjing                        IoT platform
                                                                                           promote government datacenter and resident cards

                                   Wuhan                          Smart living             Efficient transmission of and intelligent response to city info

                                                                  IT and smart             Citywide sensor infrastructure, public info platform and strong net-
                                   Chongqing
                                                                  infrastructure           work coverage

                                                                  Smart
                                   Chengdu                                                 Partnerships with Didi and Microsoft for cloud and IoT technology
                                                                  transportation

                                                                                           Link up different sectors including transportation, logistics and com-
                                   Shenzhen                       IoT platform
                                                                                           munity life

                                                                                           The smart transportation sensor platform covers core districts, primary
                                                                  Smart
                                   Guangzhou                                               and secondary trunk roads, and city entrances and exits to achieve
                                                                  transportation
                                                                                           real-time monitoring and control of passenger traffic volume and flow

                                   Source: Zhihuichengshi, Deloitte, Citi Research, 2018

     Smart governance: digitalizing governmental                            Smart payments: cashless society
     services and networking                                                China is the world’s biggest cashless marketplace.
     The prevalence of mobile messaging in China estab-                     Citizens can pay for almost anything, anywhere,
     lishes a ready platform to offer governments, enter-                   from convenience stores and shopping malls to fine
     prises and citizens payment and location services.                     dining, by scanning QR codes. Mobile payments are
     Again, AI will be central to managing the connec-                      even the norm to pay for items from small vendors
     tion between devices and different services. Smart                     like vegetable stalls and street food. The mobile pay-
     city networks currently cover over 150 cities in                       ment market is dominated by two apps – Tencent’s
     China and are used for policing and road traffic                       WeChat Pay and Alibaba’s AliPay – with hundreds
     management as well as in retail, healthcare and ed-                    of millions of active monthly users. Two years ago,
     ucation services. In southern China, particularly                      bank cards ranked as the most preferred payment
     Shenzhen, the telecom sector has been especially                       system in China, according to the Hurun Report. But
     active with digital service providers to support the                   last year Alipay, followed by WeChat Pay, topped
     creation of digital governments, e-government basic                    the list, reflecting the rise of mobile payments in
     infrastructure and various data solutions including                    China. (For a more detailed discussion of the rise of
     data integration and security systems.                                 cashless payments in Asia, please refer to the “Shift-
                                                                            ing Asia: The Road to Cashless Societies”). China is
                                                                            seen as the first nation to move towards a com-
                                                                            pletely cashless, or cardless society, significantly low-
                                                                            ering risks from robbery and counterfeit money.

20   Shifting Asia: Smart cities – March 2019
China – tech titans lead the smart city drive

Huangpu Qu, China. Photo by Jing Xiu     Beijing, China. Photo by Martin Ruetschi

Smart retail: the rise of e-commerce and              ior and logistics, positioning for better penetra-
smart logistics                                       tion and future growth. While competition has
While China’s e-commerce sector has experi-           intensified among leading players, we expect the
enced unprecedented growth over the last de-          rivalry to help advance e-commerce and smart
cade, the penetration of e-commerce within Chi-       retailing in China.
na’s retail industry is only around 20%, leaving
huge room for on-line players to expand. The in-      Alongside the fast expansion of e-commerce,
tegration of e-commerce and offline retail re-        China’s logistics industry is growing rapidly – daily
mains an ongoing trend for online players; for        package volume surged from 38m in 2014 to
example, by creating platforms for offline mer-       110m in 2017. Accordingly, a logistics leader has
chants and brands to operate online. Doing so         seen its volumes triple in the past three years to
could help merchants better anticipate future de-     70m packages a day, versus 36–37m for the US
mand, manage logistics and build up supply. The       leader. Logistics costs are currently 14.6% of Chi-
wealth of retail and customer data captured by        na’s GDP, with the industry targeting to reduce
e-commerce players through increased transac-         this to 5% through the use of smart solutions.
tions allows better control over consumer behav-

                                                                                                  Shifting Asia: Smart cities – March 2019    21
China – tech titans lead the smart city drive

     Smart Internet: 5G network roll-out
     China is racing ahead of the world with its 5G roll out. The
     next generation of wireless technology promises much faster
     speeds while using less power, making it a top priority for
     Beijing. Unlike previous generations of mobile technology,
     which tended to introduce a single novel feature for users –
     i.e. 1G allowing users to walk and talk, 2G to text, 3G to surf
     the internet, and 4G to stream and watch videos – 5G will
     simply deliver more comprehensive and dramatic improve-
     ments to existing features. By employing new wireless infra-
     structure, which promises speeds up to 100 times faster than
     4G, it should virtually eliminate processing delays. It will also
     help to fire up the IoT industry, facilitating the connectivity
     between billions of machines, appliances and sensors, taking
     smart cities and smart living to the next level.

     5G’s central role for development of smart cities is a key rea-
     son the Chinese government has been so relentless in its pur-
     suit. In its 13th Five-Year Plan, the government describes 5G
     as a “strategic emerging industry” and “new area of
     growth,” while Made in China 2025 outlines China’s goal to
     become a global leader in 5G as a major step forward in the
     development of smart cities. China Mobile and China Tele-
     com have already established 5G test networks in several cit-
     ies. Local authorities have encouraged developers to create         Photo by Tadej Pibernik
     5G-based applications for telemedicine and urban infrastruc-
     ture. Leading players, such as Huawei, have achieved ad-
     vanced 5G technologies and innovation that are at least 12
     months ahead of global competitors.

     Smart cloud computing
     China’s smart cloud computing market is characterized by a
     duopoly that controls just over half of the total market. Con-
     solidation continues in this market with small players gradu-
     ally being squeezed. Market leaders will continue to lead
     technology improvement in the coming years through the
     upgrade of cloud services, which will fully integrate machine
     learning, algorithms, database and technical infrastructure
     platform. These new cloud services will largely target medical,
     transport, education, energy and manufacturing, to raise effi-
     ciencies via digitalization, enhancing both corporate produc-
     tivity and profitability.

22   Shifting Asia: Smart cities – March 2019
Hyderabad, India. Photo by Arihant Daga

      India – smart                                        In 2011, according to census data, cities accounted for 31%

      leapfrogging                                         of India’s population and contributed 63% to its GDP. By
                                                           2030, the government expects cities to account for 40% of
                                                           the population and 75% of GDP. Such a huge transition will
                                                           require an enormous expansion of physical, institutional, so-
      Sundeep Gantori, Analyst                             cial and economic infrastructure, making the development of
                                                           smart cities an integral part of the country’s future. While
                                                           most emerging markets are investing in smart cities, India’s
                                                           diverse cultural and geographical background is making its
                                                           smart city journey a unique one. On the positive side, India
                                                           has the benefit of a healthy demographic dividend (i.e. it has
                                                           a youthful population) when compared to advanced econo-
                                                           mies. And such favorable demographics should ultimately
                                                           yield vast opportunities for the country through increases in
                                                           productivity and GDP per capita over the long term. But this
                                                           also means increased pressure on current urban centers as to
“Digital India is an enterprise for India’s                how they can accommodate a rapidly growing population in
                                                           terms of employment, housing and other basic infrastructure.
 transformation on a scale that is, per-
 haps, unmatched in human history”                         The push for smart cities also means sizeable investment
                                                           sums to rejuvenate existing cities or to develop new projects
 Narendra Modi
                                                           – a costly but much-needed makeover. Due to poor urban
 Prime Minister of India
                                                           planning and decades-old infrastructure, India’s big cities lack
                                                           basic amenities like sanitation, clean water, proper public
                                                           transportation networks, etc. For example, cities like Bengal-
                                                           uru and Hyderabad, which are dubbed the Silicon Valley of
                                                           India, have evolved into megacities because of technological
                                                           advances and digitalization, but they remain far behind the
                                                           developing world’s standards for living and infrastructure.

                                                                                        Shifting Asia: Smart cities – March 2019   23
India – smart leapfrogging

                              Mumbai, India. Photo by Martin Ruetschi

                                                                        extensively engaged with their citizens and tried to
     To be part of the new-age class of cities, India has               get real-time feedback through surveys. They have
     no other option but to leapfrog ahead to invest in                 involved their citizens from the beginning so that
     smart cities and to make them future proof. This                   they can maintain bilateral communication, which
     means incorporating smart technologies on par                      will be needed for support during the later stages
     with some of the most developed cites in the                       when the tasks are nearing completion.
     world. To solve its urban challenges, the Indian
     government (under the Ministry of Urban Develop-                   As part of the Mission, 100 cities were nominated
     ment) announced a grand project called “Smart                      to take part in the initiative. The cities had to first
     Cities Mission” in 2015. This initiative seeks to                  compete with other cities in their states, which do
     identify, assist and develop 100 Indian smart cities               the nominating, to be selected. The shortlisted cities
     through retrofitting, redevelopment and greenfield                 receive capital injections of INR 2bn per year, split
     development. The core structure of the Smart Cit-                  50:50 by the central and state governments. The
     ies Mission mainly revolves around e-governance
     and citizen services, efficient urban mobility and                           Fig. 8
     transportation, sustainable living and affordable
     housing, smart water and utility management, IT
                                                                                  Snapshot of India‘s Smart Cities Mission
     connectivity and digitalization, sanitation and solid                                           Round 1      Round 2      Round 3      Round 4      Round 5
     waste management, smart classrooms, video crime                              Number of
                                                                                                         20           40           30           10           10
     monitoring, and more.                                                        selected cities
                                                                                  Period of                         May to
                                                                                  selection            Jan 16                    Jun 17       Jan 18
     The list is expansive, so every city identifies one or                                                         Sep 16
     two pan-city issues that it would like to address as                         Total number
                                                                                                        829         1,959        1,891          472         5,151
     a priority. For example, in 2016, during the first                           of projects
     phase where 20 cities were selected and labelled                             Investment
                                                                                                       48,064       83,698       57,393       15,863      205,018
                                                                                  (INR crores)
     as “lighthouse cities,” the top three core issues
                                                                                  Average SCP
     identified were centralized command and control                              size                 2,403        2,092        1,931         1,586        2,050
     centers by 13 cities, smart parking systems by 11                            (INR crores)
     cities, and traffic operations and management sys-                           Note : Shillong selected as 100th smart city in June 2018; 1 crore = 10 million
     tems by 10 cities. The cities that got selected had                          Source: Ministry of Housing and Urban Affairs, India, UBS, as of December 2018

24   Shifting Asia: Smart cities – March 2019
India – smart leapfrogging

Bhopal, India. Photo by Rohit Tandon                       Old Delhi, New Delhi, India. Photo by Annie Spratt

initial capital grant is given to a Special Purpose Ve-                   idea is also to think about development holistically.
hicle (SPV), which is headed by full-time smart city                      Each city, under the expert guidance of the SPV
CEO. To raise additional capital, the SPV can source                      CEO, comes up with projects that aim to improve
funds through public-private partnerships, joint ven-                     living conditions or address core issues like sanita-
tures, issuance of municipal bonds, land monetiza-                        tion, congested traffic conditions, recreational ar-
tion and other areas like user charges.                                   eas and solid waste management. For example,
                                                                          Bhopal, a city in central India, sought to retrofit its
The main motto of the Smart Cities Mission is “in-                        city through integrated area developments, inte-
fusing technology” to build smart cities, but the                         grated traffic management systems, smart road

                              Fig. 9

                              India’s smart city projects by key sectors
                              INR crores

                                  Solid waste management
                                               Social sectors
                                        Strom water drainage
                                                Environment
                                            Complete streets
                                  Waste water / Sewerage
                                               Water supply
                                          Affordable housing
                                                      Energy
                              IT connectivity / ICT solutions
                                       Economic development
                                              Urban mobility
                                           Area development

                                                                0       5,000       10,000       15,000        20,000   25,000   30,000    35,000   40,000    45,000

                              Note: 1 crore = 10 million
                              Source: Ministry of Housing and Urban Affairs, India, UBS, as of December 2018

                                                                                                                                 Shifting Asia: Smart cities – March 2019   25
India – smart leapfrogging

     Chennai, India. Photo by Prashanth Pinha          Surat, India. Photo by M Nagarajan

     lanes with spaces for cycles and pedestrians, a bio-           date the urban poor with proper alternatives and
     methanization power plant, and apps for citizen                to evict them without any coercion. Financing
     services and e-governance.                                     smart cities is another challenge – governments
                                                                    traditionally provide aid grants for such huge infra-
     While it’s early days, India’s unique smart city plan          structure projects, but for the Smart Cities Mission,
     has made decent traction so far. The initiative, be-           it’s the SPV’s responsibility to raise funds. While big
     ing the first of kind in India, initially failed to attract    cities with strong income sources can more easily
     private players, but more cities are forging public-           implement these projects, small cities and green-
     private partnerships to accelerate the pace of proj-           field projects may find it more difficult to secure in-
     ect implementation. The government has also                    vestment. Finally, like in any country, coordination
     started to rank the smart cities under an Ease of              among various government departments and citi-
     Living Index, using certain minimum standards for              zen participation remains a challenge in India.
     cities to compare and evaluate their progress. Un-
     der the program, India’s Ministry of Housing and               Nevertheless, we believe smart cities can transform
     Urban Affairs has developed a set of Ease of Living            India and its urbanization journey. The recent
     Standards. A total of 78 indicators – 56 core indica-          progress India has made in the digital space, such
     tors and 22 supporting indicators – are covered.               as increasing internet and smartphone penetration
     These have been grouped under 15 thematic cate-                and fintech adoption, following the 2016 demon-
     gories, which in turn form the four pillars of urban           etization program sets the stage for India to trans-
     development: institutional, social, economic and               form into a smart nation.
     physical.

     While India is heading in the right direction in its
     smart cities vision, there are many hurdles to be
     overcome. India is known for being home to some
     of the biggest slums in the world, and it will be a
     mammoth task for the government to accommo-

26   Shifting Asia: Smart cities – March 2019
This interview contains views which originate from units outside CIO Global Wealth Management.                            India – smart leapfrogging

Interview
                         M Nagarajan
                         District Collector, Arvalli

M Nagarajan is an Indian Administrative Services officer and cur-
rently the District Collector of Arvalli, Gujarat, India. Until recently
he was leading the Surat Smart City Mission as CEO of the Surat
Smart City Development SPV. Under his leadership, Surat was
recognized by the Indian government for having the highest
momentum in smart city implementation. Smart transportation,
ICT, renewable energy and open data are some of his key priori-
ties. He has a Masters in Public Policy and a Masters in Econom-
ics. M Nagarajan has received an award for Innovative Use of
Technology in Elections by the Election Commission of India.

                          1. How unique is India’s Smart Cities Mission                    set the minimum standards for being a smart city.
                          project compared to the rest of the world?                       On the other hand, information and communica-
                                                                                           tions technology (ICT) projects with a focus on city
                          The core mission of smart cities is to optimize the              command and control centers, transportation sys-
                          efficiency of city operations and services and to                tems, enterprise resource planning (ERP), geo-
                          connect to citizens. The approach world over is to               graphic information systems (GIS), fiber optic and fi-
                          use different types of electronic data collection                ber-to-home connections are topline smart features
                          sensors to collect information, which is used to                 that are now being implemented in India’s smart
                          manage assets and resources efficiently.                         cities. In Surat, out of the total smart city plan of
                                                                                           INR 2,597 crores (USD 365m), 700 crores (USD
                          The data is collected from citizens, devices and as-             98m) were earmarked for ICT.
                          sets and is processed and analyzed to monitor and
                          manage traffic and transportation systems, power                 Another standout feature of India’s Smart Cities
                          plants, water supply networks, waste manage-                     Mission is the clear focus on public-private partner-
                          ment facilities, law enforcement, information sys-               ships (PPP) and improving governance by using
                          tems, schools, libraries, hospitals and other com-               technology. The choice is given to the city to choose
                          munity services.                                                 priority themes and projects as per the city’s future
                                                                                           vision and citizen feedback. The unique feature is
                          Urban India is faced with the task of building basic             this bottom-up approach to planning.
                          infrastructure and services and becoming a smart
                          city at the same time. The former is the bottom                  2. How is India leveraging various digital
                          line for urban governance, and smart cities are the              technologies for its smart city projects?
                          topline part of it. India’s smart cities mission tries
                          to balance both requirements.                                    The first step of digitalization under India’s smart
                                                                                           cities is the creation of an integrated command
                          Projects like retrofitting existing areas to improve             and control center to streamline operations, which
                          roads and signage, create cycle tracks, utility duct-            oversees integrated transport management sys-
                          ing and developing roads up to national and inter-               tems (ITMS), integrated traffic control systems
                          national standards with an emphasis on walkability               (ITCS), ERP and GIS systems.

                                                                                                             Shifting Asia: Smart cities – March 2019   27
India – smart leapfrogging                           This interview contains views which originate from units outside CIO Global Wealth Management.

                              Smart streetlights with centralized control and            4. Where do you think are the biggest
                              monitoring systems (CCMS) have led to efficient            challenges?
                              energy use and maintenance. Smart parking and
                              intelligent parking systems and management are             The biggest challenge is meeting the vision of the
                              also helping cities to manage traffic better and           Smart Cities Mission within the proposed tight
                              plug leakage of revenue. Use of GPS tracking for           deadlines. Also, the modeling of PPP projects to en-
                              emergency and non-emergency vehicles and the               sure market interest and sustainability is a major
                              integration with the command and control center            challenge for cities. For most cities, a PPP project of
                              provide valuable tools and information for city            this scale would be a first experience.
                              managers to respond and coordinate day-to-day
                              activities and to manage incidents effectively.            The long gestation and the tenure of the projects,
                                                                                         typically 15 to 20 years, make the market players
                              Various operational points like water heads, pump-         jittery about predictions. For example, the citywide
                              ing stations for water and sewage, and distribution        fiber optic and fiber-to-home projects have not
                              networks are also monitored, while smart water             elicited market responses due to risks in data us-
                              meters for water supply are also being imple-              age in a city-based network. Also, the rollout of
                              mented. Laying out citywide fiber-optic networks           4G and 5G increases the risk of market obsoles-
                              for city operations and public wifi using smart poles      cence. Hence, the bids are too high or none at all.
                              are other examples.
                                                                                         Building cyber-security thinking and standards in
                              All such systems are seamlessly integrated into the        the entire approach to smart cities is important;
                              command and control center, which provides a               neglecting to do so could create an inherent risk in
                              convergence of emergency, non-emergency ser-               India’s Smart Cities Mission.
                              vices, transport and civic operations in one nerve
                              center for the city. Surat is building one such cen-       5. Financing smart city projects has always
                              ter, which will be inaugurated shortly.                    been a point of contention globally. How are
                                                                                         you able to address those challenges?
                              3. What have been some low-hanging fruit in
                              terms of smart city implementation, and what               Recently Pune, Ahmedabad and others have gone
                              are the key focus areas for the next few                   the route of issuing bonds and have had an enthu-
                              years.                                                     siastic response from the market. This is only going
                                                                                         to improve. Other cities are working on increasing
                              The integrated command and control center and              compliance and ratings to get ready to go to mar-
                              retrofitting projects in area-based developments           ket.
                              offer quick wins in terms of value and citizen satis-
                              faction. Smart parking and intelligent traffic man-        PPP models come in all flavors based on local re-
                              agement systems promise immediate gains and                quirements and business potential. Highways have
                              impact on services. Others include the Surat city’s        been a major avenue of PPP projects in India. But
                              live bus schedules, which are integrated with              with smart cities, the market players are working
                              Google services, allowing citizens to plan their           on creating sustainable projects. Value-capture fi-
                              journey with their smartphones. Further, ERP and           nancing is being explored in a big way for financ-
                              GIS systems improve overall city operations and re-        ing smart cities.
                              duce costs.

28   Shifting Asia: Smart cities – March 2019
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